Drop-off delivery system

Abstract

To provide a contactless delivery system that allows a user to designate a placement destination such as a bicycle basket while guaranteeing identification or authenticity / ownership of a vehicle such as a bicycle.SOLUTION: A contactless delivery system includes a contactless delivery set 3, a contactless delivery support information processing device 2 and a deliverer terminal 4. The contactless delivery set 3 includes a storage case 31 installed in a vehicle, for storing a package. The contactless delivery support information processing device 2 includes user information storage means for storing storage case information in association with contactless delivery set identification information for identifying each contactless delivery set 3, and information processing device control means for, when receiving the contactless delivery set identification information from the deliverer terminal 4, outputting the storage case information stored in association with the identification information. The deliverer terminal 4 includes terminal control means for, when receiving input of the contactless delivery set identification information from a deliverer, displaying the storage case information relating to the identification information, received from the contactless delivery support information processing device 2.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a system for so-called "drop-off delivery," which is a method of receiving parcels by having the delivery person leave the parcel at a pre-specified location, such as "in front of the front door" or "gas meter box." [Background technology]

[0002] From the perspective of the delivery company, "leaving the parcel at the door" has the advantage of reducing the need for redelivery, and from the perspective of the consumer receiving the parcel, it has the advantage of not having to worry about the time of collection or having to meet the delivery person face-to-face, allowing for a more relaxed collection experience.

[0003] On the other hand, "drop-off delivery," which assumes no face-to-face contact and in which the delivery person leaves the package at their discretion, is difficult to fully implement in apartment complexes and other multi-unit dwellings with automatic locks, as it is sometimes difficult to access the front door, and there may be no space in the delivery box or the delivery person may not be able to fit in.

[0004] In recent years, some delivery services, such as those for drop-off delivery, have begun to allow customers to specify vehicles such as bicycle baskets as drop-off locations. Bicycle baskets are practically the only spaces in apartment complexes and other multi-family housing that are outside the auto-lock system and are "common areas under the regulations" and "each resident has the right to use," and because each resident can control whether or not to leave their package in a bicycle basket, there is a high potential demand for them as a drop-off location.

[0005] For example, Patent Document 1 discloses that luggage can be left in one or more of the following locations: the entrance, a delivery box, a gas meter box, a bicycle basket, a garage, and a reception desk within the building. [Prior art documents] [Patent documents]

[0006] [Patent Document 1] Patent Publication No. 2021-157746 DISCLOSURE OF THE INVENTION [Problem to be solved by the invention]

[0007] However, when specifying a bicycle as the destination for a "drop-off delivery," a telephone call is required between the delivery company and the resident receiving the package, and the delivery company must identify the bicycle belonging to the resident, so this method has not been widely adopted.

[0008] Therefore, the purpose of this invention is to solve the above-mentioned problems by providing a delivery system that can specify the destination to be a bicycle basket or the like, while identifying the vehicle such as a bicycle, guaranteeing its authenticity (i.e., genuineness), and owner. [Means for solving the problem]

[0009] The invention of claim 1 is as follows: A delivery system in which a delivery person leaves a package at a pre-designated location, The relevant Delivery to a designated location The system includes a delivery set, a delivery support information processing device, and a delivery person terminal held by a delivery person, The delivery set includes a storage case that is installed in a vehicle and stores luggage, The delivery support information processing device associates each delivery set with delivery set identification information that identifies the delivery set, Related to the storage case a user information storage means for storing storage case information; When the delivery set identification information is received from the delivery person terminal, Delivery set an information processing device control means for outputting storage case information stored in association with the identification information; When the deliveryman terminal receives input of the delivery set identification information from the deliveryman, output to the delivery support information processing device, The information received from the delivery support information processing device, Delivery set The delivery system is provided with a terminal control means for displaying storage case information related to identification information.

[0010] The invention of claim 2 is as follows: A delivery system in which a delivery person leaves a package at a pre-designated location, The relevant Delivery to a designated location The system includes a delivery set, a delivery support information processing device, and a delivery person terminal held by a delivery person, The delivery set includes a storage case that is installed in a vehicle and stores luggage, and an authentication tag, The delivery support information processing device associates each delivery set with delivery set identification information that identifies the delivery set, Related to the storage case a user information storage means for storing storage case information and authentication tag information; When the delivery set identification information is received from the delivery person terminal, Delivery set When the storage case information stored in association with the identification information is output and the delivery set identification information and the authentication tag information are received from the delivery person terminal, A determination is made as to whether or not the combination of the delivery set identification information and authentication tag information is the same as the combination of the delivery set identification information and authentication tag information stored in the user information storage means, and the determination result is output to the delivery person terminal. An information processing device control means is provided, When the deliveryman terminal receives input of the delivery set identification information from the deliveryman, output to the delivery support information processing device, The information received from the delivery support information processing device, Delivery set When the storage case information relating to the identification information is displayed and the authentication tag information is received, the authentication tag information and the delivery set identification information are output to the delivery support information processing device. and a terminal control means for displaying the judgment result. , a drop-off delivery system.

[0011] The invention of claim 3 is as follows: The delivery system according to claim 1 or 2, wherein the delivery set further includes a locking mechanism for locking the storage case. [Effects of the Invention]

[0012] According to the present invention, consumers and the like can use their own bicycle baskets and the like as a safe "drop-off location" where they can control whether or not delivery is possible, regardless of whether or not the apartment building or other collective housing has an auto-lock. Also, for parcel delivery companies, if they can use bicycle baskets and the like as an effective "drop-off location" for "drop-off delivery," they can increase the utilization rate of "drop-off delivery," which is convenient. [Brief explanation of the drawings]

[0013] [Figure 1] 1 is an overall view of a delivery system according to a first embodiment of the present invention. [Figure 2] 1 is a diagram conceptually illustrating the overall configuration of a delivery person terminal in a delivery system according to a first embodiment of the present invention. [Figure 3] 1 is a diagram showing a schematic configuration of a user information storage area of ​​a delivery support information processing device of a delivery system according to a first embodiment of the present invention. FIG. [Figure 4] 1(a) is an explanatory diagram showing a state in which the fastener of the storage case of the delivery system according to the first embodiment of the present invention is open, and FIG. 1(b) is an explanatory diagram showing a state in which the fastener of the storage case of the delivery system according to the first embodiment of the present invention is closed and locked. [Figure 5] 1 is a diagram conceptually illustrating the overall configuration of a delivery person terminal of a delivery system according to a first embodiment of the present invention. [Figure 6] FIG. 2 is an explanatory diagram illustrating a process in which a consumer or the like inputs user information, among the processes of the delivery system according to the first embodiment of the present invention. [Figure 7] 1 is an explanatory diagram illustrating a process in which a delivery person or the like inputs delivery identification information and refers to user information, among the processes of the delivery system according to the first embodiment of the present invention. FIG. [Figure 8] FIG. 10 is a diagram showing a storage case of a delivery system according to another embodiment of the present invention. [Figure 9] FIG. 10 is a diagram showing a storage case of a delivery system according to another embodiment of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0014] (Embodiment Example 1) First, the configuration of a delivery system A according to the first embodiment of the present invention will be described with reference to FIG.

[0015] <Configuration of Drop-off and Delivery System A> As shown in FIG. 1, the delivery system A mainly includes a delivery support information processing device 2, a delivery set 3, and a delivery person terminal 4.

[0016] <Configuration of delivery support information processing device 2> The delivery support information processing device 2 is, for example, a server, and has a role as a web server that receives access via the Internet from terminals such as the delivery person terminal 4 and the consumer terminal 7, and a role as a database server that stores user information. Note that in the first embodiment, the delivery support information processing device 2 has been described as a single server that has a role as a web server and a role as a database server that stores user information, but this is for convenience of explanation, and the delivery support information processing device 2 may also be configured to have a web server and a database server separately.

[0017] Next, the hardware configuration of the delivery support information processing device 2 will be described with reference to Fig. 2. The control means 21 is, for example, a CPU (= Central Processing Unit), which executes application programs (= apps), an operating system (OS), control programs, etc. stored in the storage means 22, etc., and controls the temporary storage of data, files, etc. required for executing the programs in the RAM (= Random Access Memory) 23.

[0018] In particular, when the control means 21 receives the delivery set identification information from the delivery person terminal 4, it refers to the user information storage area 221 and outputs the user information including the storage case information stored in association with the delivery set identification information to the delivery person terminal 4.

[0019] Furthermore, when the control means 21 receives the delivery set identification information and authentication tag information (authentication key) from the deliveryperson terminal 4, it compares the delivery set identification information and authentication tag information stored in the user information storage area 221 and performs authentication (determines the authenticity of the authentication tag 32). Specifically, the authentication determines whether the received combination of delivery set identification information and authentication tag information (authentication key) is the same as the combination of delivery set identification information and authentication tag information (authentication key) stored in the user information storage area 221. If they are the same, the authentication tag 32 is determined to be "genuine." On the other hand, if they are not the same, the authentication tag 32 is determined to be "fake." The control means 21 outputs the determination result to the deliveryperson terminal 4.

[0020] In this way, by configuring the delivery person or the like to perform authentication using the authentication tag 32, it is possible to guarantee the authenticity of the delivery person or the like placing the package at the correct drop-off location. Therefore, for example, even if a storage case 31 of a similar color or pattern is placed nearby, it is possible to prevent the delivery person or the like from mistakenly delivering the package. Furthermore, even if a third party places a different delivery set in a predetermined location in an attempt to fraudulently obtain the package (product), it is possible to prevent the delivery person or the like from mistakenly placing the package (product) in the storage case 31 associated with that delivery set.

[0021] The RAM 23 is for temporarily storing various data and functions as the main memory, work area, etc. of the control means 21. The ROM (=Read Only Memory) 24 stores therein programs such as the basic I / O program and various data used in basic processing.

[0022] The storage means 22 is, for example, an HDD or an SSD (Solid State Drive), and functions as a large-capacity memory.

[0023] The storage means 22 includes a user information storage area 221. As shown in FIG. 3 , the user information storage area 221 stores "user information" such as authentication tag information (authentication key information), a user identification ID (e.g., email address), a password, a user name, a drop-off address, a drop-off address type (e.g., front bicycle basket, rear bicycle basket, rear motorcycle trunk), GPS coordinates of the drop-off address, and the color and pattern of the storage case 31, in association with identification information related to the drop-off delivery set 3 purchased by a consumer or the like. Specifically, the user information storage area 221 stores authentication tag information (authentication key information) in association with identification information related to the drop-off delivery set 3 manufactured up to now. Meanwhile, user information other than the authentication tag information (authentication key information) is entered by a user, such as a consumer who purchased the drop-off delivery set 3, using their own consumer terminal 7. Of the user information, the drop-off address, drop-off address type, GPS coordinates of the drop-off address, and color and pattern of the storage case 31, which are related to the storage case 31, are also referred to as "storage case information."

[0024] The display means 25 is, for example, a liquid crystal display, and displays commands input to the delivery support information processing device 2, and the response output of the delivery support information processing device 2 in response thereto.

[0025] The bus 28 controls the flow of data within the delivery support information processing device 2.

[0026] The communication means 27 is a network I / F such as a LAN (Local Area Network) card, a network adapter, a network interface card, etc. The delivery support information processing device 2 exchanges commands and information with the delivery person terminal 4, the consumer terminal 7, etc. via the network 5 through this communication means 27.

[0027] Furthermore, software that realizes the same functions as the above devices can be configured as an alternative to the hardware devices.

[0028] <Composition of Drop-off Delivery Set 3> As shown in Figure 1, the delivery set 3 mainly includes a storage case 31 for storing the luggage (e.g., a bicycle basket cover or a motorcycle rear trunk), an authentication tag 32, a locking mechanism 33, and a document 34 containing identification information related to the delivery set.

[0029] The storage case 31 is, for example, a polyester bicycle basket cover. The storage case according to the first embodiment is for use as a front basket of a bicycle. As shown in FIG. 4, the storage case 31 covers the bicycle basket 6 from the outside, integrating the basket 6 and the storage case 31 for use. The storage case 31 is box-shaped, with a top and four sides but no bottom, and the bottom is open. Therefore, when a consumer or other user covers the bicycle basket 6 with the storage case 31, they place the storage case 31 from top to bottom over the bicycle basket 6, with the opening of the storage case 31 facing the ground. After the storage case 31 is placed over the bicycle basket 6, the integration is achieved by, for example, tying strings (not shown) provided at multiple locations on the inside of the storage case 31 to appropriate locations on the basket 6. The storage case 31 can be a bicycle basket cover that is currently widely available.

[0030] In addition, a zipper 311 is provided on the upper outer periphery of three sides (front, right side, left side) of the storage case 31, and as shown in Figure 4(a), when the zipper 311 is opened, the lid 312 of the storage case 31 can be opened, and luggage (goods) can be placed inside the storage case 31.

[0031] As shown in Figure 4(b), the zipper 311 is closed and the shackles (latch, chain) 331 of the locking mechanism 33 are passed through the through holes 314 at the ends of the two pull tabs 313 to lock the case. In this state, it is not possible to know whether there is luggage in the storage case 31, nor is it possible to open the storage case 31 and access the luggage.

[0032] The authentication tag 32 is, for example, a sticker-like passive NFC (Near Field Communication) tag (i.e., it does not have an internal battery and operates using electromagnetic waves from an external device such as a reader / writer as a power source) with an embedded IC chip that has NFC functionality. A task set in the authentication tag 32 can be executed simply by holding a delivery person terminal 4 such as a smartphone over the tag. Specifically, in the delivery system A, when a user such as a delivery person holds the delivery person terminal 4 over the authentication tag 32, the authentication tag 32 outputs the authentication tag information (authentication key) stored therein to the delivery person terminal 4.

[0033] As shown in FIG. 4 , the authentication tag 32 is configured to be attached to any location on the bicycle basket 6 inside the storage case 31. Alternatively, the authentication tag 32 may be attached to any location on the outside or inside of the storage case 31. However, in these cases, the presence of the authentication tag 32 can be visually confirmed by opening the storage case 31. Therefore, a malicious person may remove the authentication tag 32 and take it away or discard it. Therefore, for example, the authentication tag 32 may be enclosed within the fabric of the storage case 31, so that users such as consumers and delivery personnel cannot visually confirm the presence of the authentication tag 32 even when the storage case 31 is opened. Even if the authentication tag 32 is not visible, a user such as a delivery personnel can communicate with the authentication tag 32 by holding the delivery personnel terminal 4 near the storage case 31, such as inside the storage case 31. Therefore, this configuration is convenient because it prevents malicious persons from removing the authentication tag 32 and taking it away or discarding it.

[0034] The locking mechanism 33 is a lock, such as a padlock, that locks the storage case 31. It can be changed between a locked state and an unlocked state using a key or the like. The locking mechanism 33 may be configured to change between a locked state and an unlocked state using a key separate from the locking mechanism 33, or by using a dial provided on the locking mechanism 33. It is sufficient as long as the locked state and the unlocked state cannot be changed without possessing a physical key or knowing a PIN number. Furthermore, if the locked state and the unlocked state are changed using a key separate from the locking mechanism 33, it is necessary for the consumer and the delivery person to store and use their own key, which is cumbersome. Therefore, a master key (shared key) system, such as a TSA lock, may be used.

[0035] <Configuration of delivery person terminal 4> The delivery person terminal 4 is, for example, a general-purpose smartphone, a tablet PC (Personal Computer), or a notebook PC, and is an information processing device carried by a delivery person who delivers a package (product).

[0036] Next, the hardware configuration of the delivery person terminal 4 will be described with reference to FIG.

[0037] The control means 41 is, for example, a CPU, and executes application programs, operating systems, control programs, etc. stored in the storage means 42, etc., and controls the temporary storage of data, files, etc. required for executing the programs in the RAM 43.

[0038] In particular, when the control means 41 recognizes that a delivery person or the like has input identification information of the delivery set 3 through the input means 46, it outputs the input identification information of the delivery set 3 to the delivery support information processing device 2.

[0039] Furthermore, when the control means 41 receives user information including storage case information from the delivery support information processing device 2, it causes the display means 45 to display the user information.

[0040] Furthermore, when the control means 41 receives the authentication tag information from the authentication tag 32, it outputs it to the delivery support information processing device 2 together with the delivery set identification information input by the delivery person or the like.

[0041] When the control means 41 receives a judgment result that the authentication tag 32 is “genuine” or a judgment result that the authentication tag 32 is “fake” from the delivery support information processing device 2, it displays the received judgment result on the display means 45.

[0042] The RAM 43 is for temporarily storing various data and functions as the main memory, work area, etc. of the control means 41. The ROM 44 stores therein programs such as the basic I / O program and various data used in basic processing.

[0043] The storage means 42 is, for example, a flash memory or an SSD, and functions as a large-capacity memory.

[0044] The display means 45 is, for example, a liquid crystal display, and displays commands input to the deliveryperson terminal 4 and the response output from the deliveryperson terminal 4. In particular, the display means 45 displays user information including storage case information and the determination results. The display means 45 also has a touch panel on the display screen, which serves as input means 46 and accepts commands and information input to the deliveryperson terminal 4 through finger operation by a user such as a deliveryperson.

[0045] The bus 49 controls the flow of data within the delivery person terminal 4.

[0046] The communication means 47 is a network I / F such as a LAN card, a network adapter, or a network interface card. The delivery person terminal 4 exchanges commands and information with the delivery support information processing device 2 and the like via the network 5 through this communication means 47. The communication means 48 is an IC (NFC communication control IC) that controls wireless communication functions, and an antenna. The delivery person terminal 4 exchanges commands and information with the authentication tag 32 and the like through short-range wireless communication through this communication means 48.

[0047] Furthermore, software that realizes the same functions as the above devices can be configured as an alternative to the hardware devices.

[0048] As shown in FIGS. 6 and 7, the network 5 is, for example, the Internet, and connects the delivery person terminal 4 and the consumer terminal 7 with the delivery support information processing device 2.

[0049] <Processing flow of delivery system A> Next, we will explain the processing flow of the delivery system A. First, we will explain the advance preparation that users such as consumers make in order to use the delivery system A, using FIG.

[0050] Consumers or other users who wish to have their items delivered to a vehicle such as a bicycle (e.g., bicycle, electric bicycle, motorcycle, etc.) can purchase a delivery set 3 by specifying the color and pattern on an EC (electronic commerce) site or in a store (see Figure 1).

[0051] 6, a user such as a consumer uses a consumer terminal 7 such as a smartphone owned by the consumer to access the delivery support information processing device 2 via a URL (Uniform Resource Locator) or QR code (registered trademark) printed on a document 34 included in the purchased delivery set 3. The user such as a consumer then registers as a user by entering a user identification ID (email address, etc.), a login password, their own name, the address of the delivery location, the type of location (e.g., front basket of a bicycle, rear basket of a bicycle, rear trunk of a motorcycle), GPS coordinates of the location, the color of the storage case 31, the pattern of the storage case 31, etc., in association with the delivery set identification information related to the purchased delivery set 3.

[0052] Next, the flow of processing in the delivery system A from when a user such as a consumer purchases a product until the package (product) is delivered by a delivery person will be described with reference to FIG.

[0053] A user such as a consumer purchases a product through an EC site. At that time, the delivery method of the product is "drop-off delivery" and the delivery location (destination) is specified as "front basket of bicycle" (or "rear basket of bicycle", "rear trunk of motorcycle", etc.). The user such as a consumer also inputs drop-off delivery set identification information for their own drop-off delivery set 3.

[0054] The consumer or other user places the purchased delivery set 3 on their own vehicle, such as a bicycle, in a bicycle parking area. Here, we will explain in detail the case where the delivery set 3 is placed in the "front basket of the bicycle." The consumer or other user covers the outside of the bicycle basket 6 with the storage case 31 associated with the delivery set 3, integrating the basket 6 and the storage case 31. In some cases, the position of the bicycle may be shifted so that the color or pattern of the storage case 31 stands out from outside the bicycle parking area. In addition, the locking mechanism 33 of the delivery set 3 is left unlocked.

[0055] The operator of the EC site where the consumer or other user purchased the product links the shipping information with the identification information of the delivery set 3 related to the consumer or other user. The operator of the EC site then ships the purchased product to a delivery company.

[0056] The delivery person who receives the product (package) and shipping information (including the identification information of the delivery set 3) accesses the delivery support information processing device 2 through the delivery person terminal 4 that he or she owns and inputs the identification information of the delivery set 3 related to the user such as the consumer. The delivery support information processing device 2 then outputs user information including storage case information stored in association with the identification information of the delivery set 3, and the user information is displayed on the screen of the delivery person terminal 4. As a result, the delivery person can obtain storage case information related to the user such as the consumer, such as the "address of the destination," "type of destination," "GPS coordinates of the destination," "color of the storage case 31," and "pattern of the storage case 31."

[0057] Based on the acquired storage case information, the delivery person searches for and identifies the bicycle basket 6 corresponding to the drop-off location. Then, he opens the fastener 311 of the storage case 31 and opens the lid 312. The delivery person holds the delivery person terminal 4 over the authentication tag 32 to be authenticated, places the product (package) in the storage case 31 corresponding to the drop-off and delivery set 3, and then changes the locking mechanism 33 of the storage case 31 from an unlocked state to a locked state.

[0058] A user such as a consumer uses a key or the like to change the locking mechanism 33 to an unlocked state, opens the fastener 311 of the storage case 31, and removes the purchased product (baggage).

[0059] In this way, consumers and other users can use their own bicycle baskets, motorcycle rear trunks, etc. as safe "drop-off locations" where consumers can control whether or not deliveries are possible, regardless of whether or not the apartment building or other collective housing has an auto-lock. Furthermore, it would be convenient for delivery personnel of delivery companies to be able to use bicycle baskets as effective "drop-off locations" for "drop-off delivery," as this would increase the utilization rate of "drop-off delivery."

[0060] <Modification> In the delivery system A according to the first embodiment described above, the storage case 31 is configured to cover the bicycle basket 6 from the outside, but the configuration of the storage case 31 is not limited to this. For example, the storage case 31 may be configured to be fitted inside the bicycle basket 6 in a cubic or rectangular parallelepiped shape.

[0061] Furthermore, while the bicycle basket 6 of the delivery system A according to the first embodiment has been described assuming a front basket of a bicycle, the present invention is not limited to this configuration, and the storage case 31 may be installed in a rear basket of the bicycle, or may be installed in a child seat at the rear of the bicycle as shown in FIG. 8. Furthermore, the vehicle is not limited to a bicycle, and may be configured as shown in FIG. 9, in which a rear box is installed in the rear carrier of a motorcycle and this is used as the storage case 31. In short, any configuration will do as long as the storage case 31 is installed in the basket of a vehicle such as a bicycle or motorcycle, or the rear box is used as the storage case 31.

[0062] Furthermore, in the delivery system A according to the first embodiment described above, the bicycle basket 6 and storage case 31 are shown to be integrated with a string, but this is not limited to this configuration, and instead of being integrated with a string, the bicycle basket 6 and storage case 31 may be connected with a locking mechanism (not shown) such as a padlock. In particular, a configuration in which a cubic or rectangular parallelepiped storage case 31 is fitted inside the bicycle basket 6 is advantageous in that it can prevent mischief such as a third party removing the storage case 31 from the bicycle basket 6 without permission and taking it away.

[0063] Furthermore, in the delivery system A according to the first embodiment described above, a passive NFC tag is used as the authentication tag 32, but the present invention is not limited to this configuration. For example, the authentication tag 32 may be an active NFC tag that has an internal battery and operates.

[0064] The above describes preferred embodiments of the present invention, but it goes without saying that the departure board according to the present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of the present invention. [Explanation of symbols]

[0065] 2: Delivery support information processing device, 21: control means, 22: storage means, 221: user information storage area, 23: RAM, 24: ROM, 25: display means, 27: communication means, 28: bus, 3: Delivery set, 31: Storage case, 311: Zipper, 312: Lid, 313: Pull tab, 314: Through hole, 32: Authentication tag, 33: Locking mechanism, 331: Shackle, 34: Document, 4: Delivery person terminal, 41: Control means, 42: Storage means, 43: RAM, 44: ROM, 45: Display means, 46: Input means, 47: Communication means, 48: Communication means, 49: Bus, 5: Network, 6: Bicycle basket, 7: Consumer devices

Claims

1. A delivery system in which a delivery person leaves a package at a pre-designated location, The delivery system includes a delivery set, a delivery support information processing device, and a delivery person terminal held by a delivery person, The delivery set includes a storage case that is installed in a vehicle and stores luggage, The delivery support information processing device includes a user information storage means for storing storage case information related to the storage case in association with delivery set identification information that identifies each delivery set; an information processing device control means for outputting, when receiving the delivery set identification information from the delivery person terminal, storage case information stored in association with the delivery set identification information; A delivery system characterized in that the delivery person's terminal, when it receives input of delivery set identification information from the delivery person, outputs the information to the delivery support information processing device and displays storage case information related to the delivery set identification information received from the delivery support information processing device.

2. A delivery system in which a delivery person leaves a package at a pre-designated location, The delivery system includes a delivery set, a delivery support information processing device, and a delivery person terminal held by a delivery person, The delivery set includes a storage case that is installed in a vehicle and stores luggage, and an authentication tag, The delivery support information processing device includes a user information storage means for storing storage case information and authentication tag information related to the storage case in association with delivery set identification information that identifies each delivery set; an information processing device control means for, when receiving delivery set identification information from the deliveryman terminal, outputting storage case information stored in association with the delivery set identification information, and, when receiving delivery set identification information and authentication tag information from the deliveryman terminal, determining whether the combination of the delivery set identification information and authentication tag information is the same as the combination of delivery set identification information and authentication tag information stored in the user information storage means, and outputting the determination result to the deliveryman terminal; The delivery system is characterized in that, when the delivery person's terminal receives input of drop-off set identification information from the delivery person, it outputs the information to the drop-off delivery support information processing device and displays the storage case information related to the drop-off set identification information received from the drop-off delivery support information processing device, and when it receives the authentication tag information, it outputs the authentication tag information and the drop-off set identification information to the drop-off delivery support information processing device and displays the determination result.

3. 3. The delivery system according to claim 1, wherein the delivery set further comprises a locking mechanism for locking the storage case.

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