Management methods

Abstract

To provide a management method which improves efficiency of overall delivery work by a vehicle.SOLUTION: A management system 1 capable of improving efficiency of overall delivery work is provided, comprising a management device and vehicle configured to be communicable via a network 30. The management device has a function to extract candidate vehicles for delivering parcels on the basis of vehicle class data and delivery environment information so as to improve parcel delivery efficiency and determine a delivery vehicle from among the candidate vehicles, and a function to manage operation of the vehicle 40. The extraction of the candidate vehicles involves estimating influence of the delivery vehicle or delivery using the delivery vehicle to extract candidate vehicles based on an estimation result of the influence.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to a management method. [Background technology]

[0002] A method is known for calculating the shape of a package and increasing the loading rate of the package (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Publication No. 2020-173789 Summary of the Invention [Problem to be solved by the invention]

[0004] There is a need to improve the efficiency of all vehicle delivery operations.

[0005] The purpose of the present disclosure, made in consideration of such circumstances, is to improve the efficiency of the entire delivery operation. [Means for solving the problem]

[0006] A management method according to an embodiment of the present disclosure includes a management device determining a delivery vehicle based on vehicle rating data and delivery environment information. [Effects of the Invention]

[0007] According to a management method according to an embodiment of the present disclosure, the overall efficiency of delivery operations using vehicles can be improved. [Brief explanation of the drawings]

[0008] [Figure 1] 1 is a block diagram illustrating an example of the configuration of a management system according to an embodiment. [Figure 2] 10 is a flowchart illustrating an example of a procedure of a management method according to an embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0009] (Configuration example of management system 1) As shown in FIG. 1, a management system 1 according to one embodiment includes a management device 10 and a vehicle 40. The vehicle 40 carries packages to be delivered. The management device 10 manages the operation of the vehicle 40 to increase the efficiency of package delivery. The management device 10 determines the vehicle 40 that will deliver the package in order to increase the efficiency of package delivery.

[0010] The management system 1 further includes a terminal device 20, although this is not essential. The terminal device 20 may be carried by a user who receives delivery of a package. The terminal device 20 may be mounted on a vehicle 40 or carried by the driver of the vehicle 40. The terminal device 20 may be configured to output the vehicle 40 determined by the management device 10 and notify the driver. An example configuration of the management system 1 will be described below.

[0011] <Management device 10> The management device 10 includes a control unit 12 and an interface 14 .

[0012] The control unit 12 controls at least one component of the management device 10. The control unit 12 may be configured to include one or more processors. In this embodiment, the "processor" may include, but is not limited to, a general-purpose processor or a dedicated processor specialized for a specific process. The control unit 12 may be configured to include one or more dedicated circuits. The dedicated circuits may include, for example, an FPGA (Field-Programmable Gate Array) or an ASIC (Application Specific Integrated Circuit). The control unit 12 may be configured to include a dedicated circuit instead of a processor, or may be configured to include a dedicated circuit together with a processor.

[0013] The management device 10 may further include a storage unit. The storage unit may be, for example, a semiconductor memory, a magnetic memory, an optical memory, or the like, but is not limited to these. The storage unit may function as, for example, a main storage unit, an auxiliary storage unit, or a cache memory. The storage unit may include an electromagnetic storage medium such as a magnetic disk. The storage unit may include a non-transitory computer-readable medium. The storage unit stores any information used in the operation of the management device 10. For example, the storage unit may store a system program, an application program, or the like. The storage unit may be included in the control unit 12.

[0014] The interface 14 outputs information, data, etc. from the control unit 12 to an external device, and inputs information, data, etc. acquired from an external device to the control unit 12. The interface 14 may include a communication module configured to be able to communicate with an external device such as the vehicle 40 or the terminal device 20 via the network 30. The communication module may be compatible with mobile communication standards such as 4G (4th Generation) or 5G (5th Generation). The communication module may be compatible with communication standards such as LAN (Local Area Network). The communication module may be compatible with wired or wireless communication standards. The communication module is not limited to these and may be compatible with various communication standards. The interface 14 may be configured to be connectable to the communication module.

[0015] The interface 14 may include an input device that accepts input of information, data, etc. from a user. The input device may include, for example, a touch panel or touch sensor, or a pointing device such as a mouse. The input device may include physical keys. The input device may also include an audio input device such as a microphone.

[0016] The interface 14 may be configured to include an output device that outputs information, data, etc. to the user. The output device may include, for example, a display device that outputs visual information such as images, characters, or graphics. The display device may include, for example, an LCD (Liquid Crystal Display), an organic EL (Electro-Luminescence) display, an inorganic EL display, or a PDP (Plasma Display Panel). The display device is not limited to these displays and may include various other types of displays. The display device may include a light-emitting device such as an LED (Light Emitting Diode) or an LD (Laser Diode). The display device may include various other devices. The output device may include, for example, an audio output device such as a speaker that outputs audio information such as sound. The output device is not limited to these examples and may include various other devices.

[0017] The management device 10 may include one or more server devices that can communicate with each other.

[0018] <Vehicle 40> The vehicle 40 includes a vehicle body and a drive unit. The vehicle 40 is configured to load items to be delivered onto the vehicle body. The vehicle 40 may further include a control unit that controls the drive unit. The vehicle 40 may be an engine vehicle or an electric vehicle. The engine vehicle may include an ICE (Internal Combustion Engine) vehicle. The electric vehicle may include an HEV (Hybrid Electric Vehicle), a PHEV (Plug-in Hybrid Electric Vehicle), an FCEV (Fuel Cell Electric Vehicle), or a BEV (Battery Electric Vehicle).

[0019] Vehicle 40 may further include a location information detection unit that acquires location information of vehicle 40 itself. Vehicle 40 may output the location information of vehicle 40 itself to management device 10. The location information detection unit may be configured to include a receiver compatible with a satellite positioning system. The receiver compatible with the satellite positioning system may include, for example, a GPS (Global Positioning System) receiver.

[0020] The number of vehicles 40 managed by the management system 1 may be two or more. The vehicle 40 may be configured to be operated by a driver, or may be configured to travel in an autonomous driving manner. When the vehicle 40 is operated by a driver, the vehicle 40 may be equipped with an on-board device such as a navigation device that acquires an operation schedule from the management device 10 and notifies the driver of the operation schedule. The operation schedule may be notified to the driver by a terminal device 20, which will be described later. When the vehicle 40 travels in an autonomous driving manner, the vehicle 40 may travel based on the operation schedule acquired from the management device 10.

[0021] <Terminal device 20> The terminal device 20 may be configured to include one or more processors or one or more dedicated circuits. The terminal device 20 may be configured to include a storage unit. The storage unit of the terminal device 20 may be configured identically or similarly to the storage unit of the management device 10. The terminal device 20 may be configured to include an interface or a communication module. The interface or communication module of the terminal device 20 may be configured identically or similarly to the interface or communication module of the management device 10.

[0022] The terminal device 20 may be configured to include an input device that accepts input of information, data, etc. from a user. The input device may be configured to include various devices described as the interface 14. The terminal device 20 may also be configured to include an output device that outputs information, data, etc. to the user. The output device may be configured to include various devices described as the interface 14.

[0023] The number of terminal devices 20 included in the management system 1 is not limited to one, and may be two or more. The terminal device 20 may be configured to include a mobile terminal such as a smartphone or a tablet, or a PC such as a notebook PC (Personal Computer) or a tablet PC. The terminal device 20 is not limited to these examples, and may be configured to include various devices.

[0024] (Example of operation of management system 1) In the management system 1 according to this embodiment, the control unit 12 of the management device 10 determines the vehicle 40 that will deliver the package based on the vehicle rating data and delivery environment information of the vehicle 40. The vehicle 40 that will deliver the package is also referred to as a delivery vehicle.

[0025] <Determining delivery vehicles based on the impact of deliveries> The control unit 12 may determine the delivery vehicle based on the vehicle rating data and delivery environment information, taking into consideration the impact that the delivery vehicle or delivery work will have on the delivery destination.

[0026] The vehicle class data of the vehicle 40 may include, for example, a classification according to the body size of the vehicle 40. The vehicle 40 may be classified into any of classifications, for example, ultra-compact, small, medium, large, or extra-large, depending on the body size. The vehicle class data of the vehicle 40 may include the external size or weight of the vehicle 40. The vehicle class data of the vehicle 40 may include the minimum turning radius of the vehicle 40, or the difference between the inner and outer wheels. Of the vehicle class data of the vehicle 40, data related to the external shape of the vehicle 40 may relate to the magnitude of the impact that the vehicle 40 has on other automobiles or motorcycles, etc. passing by, or on pedestrians, etc., when the vehicle 40 is stopped at a delivery destination.

[0027] The vehicle rating data of vehicle 40 may include the size or position of a loading platform provided in vehicle 40. The vehicle rating data of vehicle 40 may include the load capacity of vehicle 40. Among the vehicle rating data of vehicle 40, data related to the loading platform of vehicle 40 may relate to the magnitude of the impact on other automobiles or motorcycles passing by, or pedestrians, when vehicle 40 stops at a delivery destination to handle cargo. Furthermore, among the vehicle rating data of vehicle 40, data related to the loading platform of vehicle 40 may relate to the magnitude of the impact on surrounding pedestrians or residents, etc., of noise generated when vehicle 40 stops at a delivery destination to handle cargo.

[0028] The vehicle rating data may include information specifying whether the vehicle 40 is powered by an engine or a motor. The vehicle rating data may include information specifying whether the vehicle 40 is an engine vehicle or an electric vehicle. The vehicle rating data may include information specifying whether the vehicle 40 is a refrigerated vehicle. The vehicle rating data may include information specifying whether the vehicle 40 is equipped with a compressor or the like for controlling the temperature of the luggage compartment. Among the vehicle rating data of the vehicle 40, data related to the power source equipped in the vehicle 40 may relate to the magnitude of the impact that noise made by the vehicle 40 when stopped at the delivery destination has on surrounding pedestrians, residents, etc.

[0029] The vehicle class data is information that does not change over time. The control unit 12 may store the vehicle class data of each vehicle 40 in the storage unit in advance.

[0030] The delivery environment information may include the delivery location, delivery date and time, whether or not drop-off is possible, road data, or factors that affect the stop time during delivery. The delivery environment information may relate to the type or magnitude of impact that pedestrians, residents, etc. at the delivery destination experience from the delivery vehicle or delivery work. The delivery environment information may relate to the sensitivity of pedestrians, residents, etc. at the delivery destination to the impact of the delivery vehicle or delivery work. The type of impact may include, for example, noise or traffic obstructions. Sensitivity to the impact of the delivery vehicle or delivery work corresponds to the susceptibility to noise or traffic obstructions caused by the delivery vehicle or delivery work. The delivery environment information may also include the probability that people such as surrounding pedestrians or residents will complain to the delivery worker.

[0031] The control unit 12 may determine a delivery vehicle so that the delivery vehicle or delivery work has minimal impact on the surrounding area at the delivery destination. For example, the control unit 12 may extract one or more vehicles 40 as delivery vehicle candidates. Vehicles 40 that are candidate delivery vehicles are also referred to as candidate vehicles. The control unit 12 may estimate the impact on the surrounding area if the candidate vehicle is stopped at the delivery destination and delivery work is performed, and extract candidate vehicles based on the estimation result.

[0032] After extracting the candidate vehicles, the control unit 12 may estimate the type or magnitude of the impact on the surrounding area if each candidate vehicle is stopped at the delivery destination and a delivery is performed. The magnitude of the impact may be expressed, for example, by the volume of noise or the rate at which the speed of surrounding vehicles is reduced. The control unit 12 may select a delivery vehicle from among the candidate vehicles based on the estimated result of the type or magnitude of the impact caused by each candidate vehicle stopping at the delivery destination.

[0033] The control unit 12 may estimate the time it will take for each candidate vehicle to stop at the delivery destination and deliver the package. In other words, the control unit 12 may estimate the time each candidate vehicle will stop. The control unit 12 may determine a delivery vehicle from among the candidate vehicles based on the estimated time each candidate vehicle will stop.

[0034] The control unit 12 may determine a delivery vehicle from among the candidate vehicles based on both the estimated type or magnitude of the impact when each candidate vehicle stops and the estimated stop time of each candidate vehicle. The control unit 12 may extract candidate vehicles whose estimated stop time is less than a predetermined time. The control unit 12 may determine a delivery vehicle from among the extracted candidate vehicles based on the estimated type or magnitude of the impact. The control unit 12 may also extract candidate vehicles whose magnitude of the impact due to a stop is less than a predetermined value. The control unit 12 may determine a delivery vehicle from among the extracted candidate vehicles so that the stop time is shortest or so that the stop time is less than the predetermined time.

[0035] The control unit 12 may calculate a score representing the impact of each candidate vehicle when it stops, based on at least one of the estimated stop duration and the estimated type or magnitude of the impact of the stop. In this embodiment, the greater the impact that the stop of a candidate vehicle has on surrounding vehicles or people, the higher the score calculated by the control unit 12 for that candidate vehicle.

[0036] For example, the control unit 12 may calculate a higher score value the longer the candidate vehicle is stopped. For example, the control unit 12 may calculate a higher score value the larger the external shape of the candidate vehicle or the space occupied by cargo handling. For example, the control unit 12 may calculate a higher score value the louder the engine noise or compressor noise generated by the candidate vehicle itself. For example, the control unit 12 may calculate a higher score value the louder the noise generated by cargo handling. The control unit 12 may calculate the score value as the product of the length of the candidate vehicle's stopping time and a value representing the magnitude of the impact.

[0037] The control unit 12 may determine a delivery vehicle based on the calculated score. The control unit 12 may determine the candidate vehicle with the smallest calculated score as the delivery vehicle. The control unit 12 may determine a delivery vehicle from among candidate vehicles with calculated scores less than a predetermined value.

[0038] Conversely, the control unit 12 may calculate a smaller score as the influence becomes smaller. In this case, the control unit 12 may determine the candidate vehicle with the largest calculated score as the delivery vehicle. The control unit 12 may determine the delivery vehicle from among the candidate vehicles with calculated scores equal to or greater than a predetermined value.

[0039] The control unit 12 may present candidate vehicles that will have a smaller impact if the delivery worker stops via the terminal device 20 or the interface 14. The worker may select a vehicle 40 from the presented candidate vehicles and use it as the delivery vehicle. The control unit 12 may obtain information specifying the result of the worker's selection of candidate locations via the terminal device 20 or the interface 14.

[0040] As described above, the control unit 12 can determine the delivery vehicle by taking into consideration the impact of the delivery vehicle or delivery work on the delivery destination. This reduces the mental burden on the delivery worker, as they will not receive complaints from people around them or be honked by nearby vehicles. Furthermore, sufficient space for delivery work can be secured. Furthermore, since there are no people or vehicles lingering around the delivery, it becomes easier to move to the next location after completing the delivery. As a result, the overall efficiency of delivery work can be improved.

[0041] The control unit 12 may determine the delivery vehicle based further on the stopping environment information. The stopping environment information may include the size of the handling space for delivery, nearby residents, traffic volume or noise, or weather. By determining the delivery vehicle based further on the stopping environment information, a vehicle 40 suitable for delivery can be used as the delivery vehicle. As a result, the efficiency of delivery operations as a whole can be improved.

[0042] <Operation instructions for vehicle 40> The control unit 12 may determine an operation schedule for the delivery vehicle so that the package is delivered using the determined delivery vehicle. The control unit 12 may instruct the delivery vehicle to operate according to the determined operation schedule.

[0043] <Notification of estimated delivery time> As described above, a delivery vehicle or delivery operation may affect the surroundings at the delivery destination. Conversely, the delivery operation may be affected by the surroundings. For example, the delivery time may vary due to the influence of the surroundings. The control unit 12 may generate an estimated delivery time when the package is delivered by the determined delivery vehicle. The control unit 12 may generate the estimated delivery time as an estimated delivery time zone having a predetermined range. The control unit 12 may determine, as the delivery vehicle, a vehicle 40 that is less affected by road conditions such as road congestion, for example, so as to narrow the estimated delivery time zone.

[0044] The control unit 12 may notify the generated estimated delivery time or estimated delivery time slot to the terminal device 20 of the user who will receive the package. The terminal device 20 may prompt the user to input whether the user will be able to receive the package at the notified estimated delivery time or estimated delivery time slot. The terminal device 20 may output delivery feasibility information notifying whether delivery is possible at the estimated delivery time or estimated delivery time slot to the management device 10. The control unit 12 may obtain the delivery feasibility information from the terminal device 20, and change the delivery vehicle if delivery is not possible.

[0045] The control unit 12 may generate an estimated delivery time or estimated delivery time slot when each candidate vehicle is used for delivery. The control unit 12 may notify the user's terminal device 20 of the estimated delivery time or estimated delivery time slot when each candidate vehicle is used for delivery. The terminal device 20 may prompt the user to select and input a time or time slot at which the user can receive the package from the notified estimated delivery time or estimated delivery time slot when each candidate vehicle is used for delivery. The terminal device 20 may output delivery feasibility information to the management device 10 notifying the user whether delivery is possible at the estimated delivery time or estimated delivery time slot when each candidate vehicle is used for delivery. The control unit 12 may acquire the delivery feasibility information from the terminal device 20 and determine, as the delivery vehicle, a candidate vehicle that can make delivery at the possible time or time slot. After determining the delivery vehicle, the control unit 12 may further limit the estimated delivery time or estimated delivery time slot and notify the user's terminal device 20.

[0046] As described above, the control unit 12 can determine the delivery vehicle by checking whether the user will be able to receive the package at the estimated delivery time or estimated delivery time period. In this way, the suitability of the delivery vehicle can be improved. Also, the frequency of redelivery can be reduced. Furthermore, user convenience can be improved. As a result, the efficiency of delivery work can be improved overall.

[0047] <Example of management procedure> The control unit 12 of the management device 10 may execute a management method including, for example, the steps of the flowchart illustrated in Fig. 2 in order to determine a delivery vehicle and instruct its operation. The management method may be realized as a management program executed by the control unit 12. The management program may be stored in a non-transitory computer-readable medium.

[0048] The control unit 12 acquires information such as delivery environment information and vehicle rating data of the vehicle 40 (step S1). Based on the information acquired in step S1, the control unit 12 estimates the impact of the vehicle 40 stopping at the delivery destination (step S2). The control unit 12 extracts candidate vehicles based on the estimation results of step S2 (step S3). The control unit 12 generates an estimated delivery time or estimated delivery time slot if the candidate vehicle is used for delivery, and notifies the terminal device 20 of the user receiving the delivery (step S4).

[0049] The control unit 12 acquires delivery availability information from the terminal device 20 and determines whether it has received a notification from the user that delivery is available (step S5). If the control unit 12 has not received a notification that delivery is available from the user (step S5: NO), that is, if it has received a notification from the user that delivery is unavailable, it returns to the candidate vehicle extraction procedure of step S3. If the control unit 12 has received a notification that delivery is available from the user (step S5: YES), it determines a delivery vehicle from among the candidate vehicles that the user has determined to be available for delivery (step S6). The control unit 12 determines an operation schedule for the delivery vehicle (step S7). The control unit 12 instructs the delivery vehicle to operate according to the operation schedule determined in step S7 (step S8). After executing the procedure of step S8, the control unit 12 ends the execution of the procedure of the flowchart in FIG. 2.

[0050] The management method steps are not limited to the example steps in the flowchart of FIG. 2 and may include other steps. Some steps in the example steps in FIG. 2 may be omitted or the order may be changed. For example, after extracting candidate vehicles, the control unit 12 may estimate the impact of the candidate vehicles stopping at the delivery destination. Furthermore, the control unit 12 may estimate the impact of the candidate vehicles stopping at the delivery destination or the impact of the delivery work in the estimation step of step S2. The control unit 12 may further acquire stopping environment information in the information acquisition step of step S1.

[0051] (summary) As described above, the control unit 12 of the management device 10 can determine a delivery vehicle based on the vehicle rating data of the vehicle 40 and delivery environment information. This reduces the mental burden on the delivery worker, as they do not receive complaints from people around them or have their horns honked by other vehicles. Furthermore, sufficient space for delivery work can be secured. Furthermore, since there are no people or vehicles lingering around, it becomes easier to move to the next location after completing delivery. Furthermore, the control unit 12 can determine a delivery vehicle by checking whether the user will be able to receive the package at the expected delivery time or expected delivery time period. This can improve the suitability of the delivery vehicle, reduce the frequency of redeliveries, and improve user convenience. As a result, the efficiency of the overall delivery work can be improved.

[0052] Although the embodiments of the present disclosure have been described based on the drawings and examples, it should be noted that those skilled in the art can make various modifications and alterations based on the present disclosure. Therefore, it should be noted that these modifications and alterations are included in the scope of the present disclosure. For example, the functions included in each means or step can be rearranged so as not to be logically inconsistent, and multiple means or steps can be combined or divided into one. [Explanation of symbols]

[0053] 1 Management System 10 Management device (12: control unit, 14: interface) 20 Terminal equipment 30 Network 40 vehicles

Claims

1. A management method executed by a management device, Extracting one or more candidate vehicles that are candidates for vehicles to be used to deliver the package to the delivery destination based on the vehicle rating data, delivery environment information, and stopping environment information during delivery; estimating an impact on the surrounding area when the candidate vehicle is stopped at the delivery destination and a delivery operation is performed; determining a delivery vehicle from among the candidate vehicles based on the estimation result so as to minimize the impact on the surrounding area when the delivery vehicle stops at the delivery destination; Management methods, including:

2. A management method as described in claim 1, wherein the magnitude of the impact on the surrounding area when the delivery vehicle is stopped includes the magnitude of the noise generated by the delivery vehicle while stopped.

3. The management method described in Claim 2, wherein the vehicle classification data includes information identifying whether the delivery vehicle is a refrigerated vehicle and whether the delivery vehicle is equipped with a compressor that generates noise even when the delivery vehicle is stopped in order to control the temperature in the cargo compartment.

4. A management method described in any one of claims 1 to 3, wherein the magnitude of the impact on the surrounding area when the delivery vehicle is stopped includes the rate at which the speed of surrounding automobiles decreases while the delivery vehicle is stopped.

5. A management method as described in claim 4, wherein the vehicle rating data includes the external dimensions of the delivery vehicle.

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