How medical services are provided

Abstract

We provide medical services that can ensure users have access to medications. [Solution] The control unit of the server terminal accepts from the user terminal a purchase request for a desired drug and online medical consultation from the drug and medical consultation menu presented on the platform site, accepts from the user terminal an online medical consultation request related to the desired drug and online medical consultation via the platform site, provides online medical consultation to the user terminal via a clinic terminal of a clinic affiliated with the operator of the platform site, calculates a fee for the clinic terminal based on the cost price of the desired drug and the price corresponding to the online medical consultation, and sends fee information related to the fee to the clinic terminal.

Description

[Technical Field]

[0001] The present invention relates to a method for providing medical services through online medical consultations to users. [Background technology]

[0002] Recently, online medical consultation services between users and doctors have become popular.

[0003] For example, Patent Document 1 discloses an information processing system that can provide medicines quickly to users after online medical consultation. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent Publication No. 2024-108993 Summary of the Invention [Problem to be solved by the invention]

[0005] However, although the technology disclosed in Patent Document 1 discloses a method for smoothly providing medication to users after online consultations, there have been recent issues such as patients not paying the diagnosis fee despite the provision of online consultations, and even if advance payment is required, there are issues such as the difficulty of purchasing prescription medications without consultation due to regulations. Furthermore, there are also issues such as limitations on the amount of certain medications that can be provided per clinic due to clinic resources and legal reasons, limiting patients' opportunities to access medications.

[0006] In view of the above, an object of the present invention is to provide a medical service that can guarantee users opportunities to access medicines. [Means for solving the problem]

[0007] In one aspect of the present invention, a method for providing a user with medical services through the provision of medication and online medical consultations, wherein a control unit of a server terminal accepts, from the user terminal of the user, a purchase request for a desired medication and online medical consultation from a medication and medical consultation menu presented on a platform site, accepts from the user terminal of the user via the platform site a request for online medical consultation related to the desired medication and online medical consultation, provides the online medical consultation to the user terminal via a clinic terminal of a clinic affiliated with the operator of the platform site, calculates a fee for the clinic terminal based on the cost price of the desired medication and the price corresponding to the online medical consultation, and transmits fee information related to the fee to the clinic terminal. [Effects of the Invention]

[0008] According to the present invention, it is possible to provide a medical service that can guarantee users opportunities to access medicines. [Brief explanation of the drawings]

[0009] [Figure 1] 1 is a block diagram showing a medical service providing system according to a first embodiment of the present invention. [Figure 2] FIG. 2 is a functional block diagram showing the server terminal 100 of FIG. [Figure 3] FIG. 2 is a functional block diagram showing the user terminal 200 of FIG. [Figure 4] FIG. 2 is a diagram showing an example of user data stored in the server 100. [Figure 5] FIG. 2 is a diagram showing an example of platform site data stored in the server 100. [Figure 6] FIG. 3 is a diagram showing an example of clinic data stored in the server 100. [Figure 7] 1 is a flowchart illustrating an example of a method for providing medical services according to a first embodiment of the present invention. [Figure 8] 10 is a flowchart illustrating another example of a method for providing medical services according to the first embodiment of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0010] Hereinafter, embodiments of the present invention will be described with reference to the drawings. Note that the embodiments described below do not unduly limit the content of the present invention described in the claims. Furthermore, not all of the components shown in the embodiments are necessarily essential components of the present invention.

[0011] <Configuration> FIG. 1 is a block diagram illustrating a system for executing a method for providing medical services according to a first embodiment of the present invention. This system 1 includes, for example, a server terminal 100 managed by a platform site operator that provides a platform website (hereinafter, "platform site") that operates an e-commerce site and provides online medical consultation services to patient users (hereinafter, "users") in cooperation with various clinic terminals; user terminals 200A and 200B managed by users; affiliated clinic terminals 300A and 300B (hereinafter, "clinic terminals") that provide online medical consultations and prescribed medications to users in response to accepting ticket purchases and online medical consultation applications from users; and an SNS server 500 that supports communication between users and the clinic terminals. For ease of explanation, each terminal is described as being single or a specific number, but the number of each is not limited.

[0012] The server terminal 100, the user terminals 200A and 200B, and the clinic terminal 300 are connected to each other via a network NW1. The network NW is configured by the Internet, an intranet, a wireless LAN (Local Area Network), a WAN (Wide Area Network), or the like.

[0013] The server terminal 100, the clinic terminal 300 and the SNS server may be, for example, a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing.

[0014] The user terminals 200A and 200B are, for example, information processing devices such as personal computers and tablet terminals, but may also be configured as smartphones, mobile phones, PDAs, or the like.

[0015] In this embodiment, the system 1 is described as comprising a server terminal 100, user terminals 200A and 200B, a server terminal 100, a clinic terminal 300, and an SNS server 500, and a configuration in which users of each terminal use their respective terminals to operate the server terminal 100. However, the server terminal 100 may be configured as a standalone unit, and the server terminal itself may have a function for each user to directly operate it. Hereinafter, where necessary, the user terminals 200A and 200B will be collectively referred to as user terminal 200, and the clinic terminals 300A and 300B will be collectively referred to as clinic terminal 400.

[0016] Fig. 2 is a functional block configuration diagram of the server terminal 100 of Fig. 1. The server terminal 100 includes a communication unit 110, a storage unit 120, and a control unit .

[0017] The communication unit 110 is a communication interface for communicating with the user terminal 200 and the server terminal 100 via the network NW1, and communication is performed according to a communication protocol such as TCP / IP (Transmission Control Protocol / Internet Protocol).

[0018] The storage unit 120 stores input data and other information for executing various control processes and functions within the control unit 130, and is composed of RAM (Random Access Memory), ROM (Read Only Memory), and other components. The storage unit 120 also includes a user data storage unit 121 for storing various data related to users, a platform site data storage unit 122 for storing various data related to brand owners who accept ticket purchases and online medical consultation applications from users, and a clinic data storage unit 123 for storing various data related to clinics that support brand owners who accept the online medical consultation applications. If a brand owner operates a clinic by itself, the brand owner can also manage the clinic data stored in the clinic data storage unit 123. A database (not shown) storing various data may be constructed outside the storage unit 120 or the server terminal 100.

[0019] The control unit 130 controls the overall operation of the server terminal 100 by executing a program stored in the storage unit 120, and is composed of a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), etc. Functions of the control unit 130 include an information receiving unit 131 that receives information from each terminal, and an information processing unit 132 that refers to and processes various data stored in the storage unit 120. The information receiving unit 131 and the information processing unit 132 are activated by a program stored in the storage unit 120 and executed by the server terminal 100, which is a computer (electronic calculator).

[0020] The information receiving unit 131 receives information from various terminals via the communication unit 110 .

[0021] The information processing unit 132 refers to various data (such as user data 1000, which will be described later) that is received from various terminals and stored in the storage unit 120, and performs predetermined processing.

[0022] The control unit 130 may also have a screen generation unit (not shown), which generates screen information to be displayed via the user interface of the user terminal 200 upon request. For example, the control unit 130 generates a user interface by using image and text data (not shown) stored in the storage unit 120 as material and arranging various images and text in predetermined areas of the user interface based on predetermined layout rules. Processing related to the image generation unit may also be executed by a GPU (Graphics Processing Unit).

[0023] Fig. 3 is a functional block diagram showing the user terminal 200 of Fig. 1. The user terminal 200 includes a communication unit 210, a display operation unit 220, a storage unit 230, and a control unit 240.

[0024] The communication unit 210 is a communication interface for communicating with the server terminal 100 via the network NW, and communication is performed according to a communication protocol such as TCP / IP.

[0025] Display operation unit 220 is a user interface used for allowing a user to input instructions and for displaying text, images, etc. in accordance with input data from control unit 240, and is configured with a display, keyboard, and mouse when user terminal 200 is configured as a personal computer, and is configured with a touch panel, etc. when user terminal 200 is configured as a smartphone or tablet terminal. This display operation unit 220 is started up by a control program stored in storage unit 230 and executed by user terminal 200, which is a computer (electronic calculator).

[0026] The storage unit 230 stores input data, programs for executing various control processes and functions in the control unit 240, and is composed of RAM, ROM, etc. The storage unit 230 also temporarily stores the contents of communication with the server terminal 100.

[0027] The control unit 240 controls the overall operation of the user terminal 200 by executing the programs stored in the storage unit 230, and is composed of a CPU, a GPU, and the like.

[0028] FIG. 4 is a diagram showing an example of user data stored in the server terminal 100. As shown in FIG.

[0029] The user data 1000 shown in Fig. 4 stores various data related to a user. For ease of explanation, Fig. 4 shows an example of one user (a user identified by a user ID "10001"), but information on multiple users can be stored. The various data related to a user can include, but are not limited to, basic information about the user (name, address, contact information, social media accounts, payment information, etc.), clinic information (e.g., information identifying the clinic where the user will visit), medical interview information (e.g., information about the user's health condition and symptoms that the user answers before receiving medical treatment from a doctor), diagnosis information (e.g., information about the diagnosis and medication prescription provided to the user by a doctor through online medical consultation), and accounting information (e.g., information about tickets purchased in advance for online medical consultation and medication prescription).

[0030] FIG. 5 is a diagram showing an example of platform site data stored in the server terminal 100. As shown in FIG.

[0031] The platform site data 2000 stores various data related to the platform site that accepts applications for drug purchases and online medical consultations from users. In Fig. 5, the various data related to the platform site may include, but are not limited to, basic information about the platform site (e.g., the name, address, and URL of the operator of the platform site), patient user information (e.g., name, address, contact information, SNS account, medical interview details, diagnosis details, prescription details, payment information, etc.), information about the drugs and medical treatment menus provided (e.g., the name, details, cost, and offered price of a drug for a diet injection, menu items such as diet treatment, details of medical treatment and offered price, etc.), accounting information (e.g., information about tickets related to drugs and online medical treatment, billing information charged to users for drugs prescribed by affiliated clinics and online medical treatment, fee calculation formulas (drug cost, price per user who received medical treatment), etc.), website information (e.g., article content information, etc.), and affiliated clinic information (e.g., the name of an affiliated clinic, clinic ID, etc.).

[0032] FIG. 6 is a diagram showing an example of clinic data stored in the server terminal 100. As shown in FIG.

[0033] Clinic data 3000 stores various data related to clinics that support medical treatment at clinics that accept applications for online medical consultations. For ease of explanation, FIG. 6 shows an example of one clinic (e.g., a clinic identified by clinic ID "30001" (e.g., "XYZ Clinic")), but information related to multiple clinics can be stored. The various data related to the clinic may include, but are not limited to, basic information about the clinic (e.g., name, address, URL, doctor), user information (e.g., name, address, contact information, social media account, payment information, etc.), medical interview information (e.g., information about the user's health condition and symptoms that each user answers before receiving medical treatment from a doctor), diagnosis information (e.g., information about the diagnosis and prescription provided by a doctor to each user through online medical consultation), accounting information (e.g., information about tickets, medications prescribed by affiliated clinics, and billing information charged to users in connection with online medical consultations), and medication information (e.g., detailed information about the medications provided, such as the name, content, cost, and price, and inventory information).

[0034] <Processing flow> With reference to Figures 7 and subsequent figures, the flow of processing for a method for providing prescribed medications and online medical consultations, executed by the system 1 of this embodiment, through cooperation between the server terminal 100 managing the platform site and one or more clinic terminals 300, is described. Figure 7 is a flowchart illustrating an example of a method for providing medical services according to the first embodiment of the present invention. Note that in this embodiment, the functional configuration of the server terminal 100 may be provided in the server terminal 100 or the clinic terminal 300. In this case, the server terminal 100 or the clinic terminal 300 may execute the processing executed by the server terminal 100 described in the above embodiment, or the server terminal 100 or the clinic terminal 300 may execute part of the processing executed by the server terminal 100. Furthermore, the server terminal or the clinic terminal may directly conduct a medical interview with the user terminal and acquire the user's medical interview information without going through the SNS server. Furthermore, the user may execute the following processing via a booth terminal (not shown) attached to a public facility or clinic instead of the user terminal 200.

[0035] First, in the process of step S101, a user who wishes to purchase medications such as diet injections and receive online medical care searches for the product name or treatment menu (e.g., "diet pills") via their own user terminal 200 and accesses a website (platform site) (e.g., "ABC Online Clinic") operated by a platform site operator. In this example, the platform site includes the functionality of an e-commerce site for purchasing various products (medicines, skin care products, etc.) and can include SEO-based article content including keywords related to each item on the treatment menu (e.g., diet pills). In this way, by providing the platform site as a website that includes an e-commerce site for medications and a clinic website, it is possible to achieve the effect of attracting a wide range of users who have purchased medications and / or who wish to receive online medical care. Users can view the list of medications on the platform site provided by the server terminal 100.

[0036] Then, in the process of step S102, the user accesses the platform site provided by the server terminal 100 using a web browser or application on each user terminal, as described above, selects a desired drug (e.g., "GLP-1 diet injection and special set") from the drug product menu provided through this site, and performs a predetermined operation (e.g., tapping "add to cart") to make a purchase request for the drug and a ticket for receiving online medical treatment (hereinafter, "ticket"). When the server terminal 100 receives the ticket purchase request from the user terminal 200, the server terminal 100 executes a payment process for purchasing the ticket in the process of step S103. Note that this payment process can also be executed by the server terminal 100 or by a payment agent server (not shown) different from the server terminal 100 in cooperation with the server terminal 100. The server terminal 100 executes the payment process and issues a product ticket to the user via the server terminal 100.

[0037] Next, in the process of step S104, the server terminal 100 executes registration processing by issuing a user ID to the target user and storing information about the ticket purchased by the user (for example, the target drug name, price, online medical consultation items, etc.) in the user information storage unit 121 of the memory unit 120 of the server terminal 100. Here, the server terminal 100 can also determine an affiliated clinic that will perform the online medical consultation, and store the information about the ticket in the user information storage unit 121 and / or clinic information storage unit 123 of the memory unit 120 in association with information identifying the affiliated clinic (clinic ID).

[0038] In this embodiment, the user does not purchase the product itself, such as a drug, at this point, but instead purchases a "ticket" that enables the user to receive a diagnosis from a doctor and be provided with the product. In other words, the product (drug in this example) that the user purchased as a product ticket cannot be purchased without a doctor's prescription, and the user can receive a prescription for medicine by receiving online medical care and ultimately be provided with the medicine purchased as a ticket.

[0039] Then, in the process of step S105, the server terminal 100 calculates the fee to be paid to the affiliated clinic based on the registered information, executes the remittance process, and transmits information regarding the fee to the clinic terminal 300. The fee can be calculated by, for example, calculating the total amount broken down into the cost of the drug required for the affiliated clinic to procure the drug requested by the user and the price per user at which the affiliated clinic provides online medical care (e.g., 1,000 yen per patient). The remittance process to the clinic by the server terminal 100 and the transmission process of the fee information to the clinic terminal 300 can be executed before the affiliated clinic provides online medical care to the user or after the online medical care. If executed after the online medical care, the affiliated clinic will procure the drug by paying the cost of the drug in advance.

[0040] In this embodiment, each diagnostic item included in the medical consultation menu is provided free of charge, and the user can essentially think of purchasing a ticket as paying for the cost of the online medical consultation as a package. That is, the user prepays the diagnostic fee by purchasing a ticket before receiving online medical consultation, and by purchasing the medical consultation ticket, the user can proceed to the online medical consultation application procedure described in the next figure. Conversely, the user can receive online medical consultation based only on the free medical consultation ticket, and in that case, the user can receive the product (in this example, medicine) by purchasing it after the online medical consultation.

[0041] FIG. 8 is a flowchart showing another example of a method for providing medical services according to the first embodiment of the present invention. In this example, a process will be described assuming that a platform site operator provides an online medical consultation service in cooperation with an affiliated clinic. In this embodiment, the functional configuration of the server terminal 100 may be provided in the server terminal 100 or the clinic terminal 300. In this case, the server terminal 100 or the clinic terminal 300 may execute the processes executed by the server terminal 100 described in the above embodiment, or the server terminal 100 or the clinic terminal 300 may execute part of the processes executed by the server terminal 100. In addition, the server terminal, the brand owner terminal, or the clinic terminal may directly conduct a medical interview with the user terminal and acquire the user's medical interview information without going through the SNS server.

[0042] First, in the processing of step S201, the user who has purchased the ticket performs a predetermined operation for receiving online medical treatment (for example, pressing the "Receive online medical treatment" button) via their own user terminal 200, thereby sending a request for receiving online medical treatment to the server terminal 100.

[0043] Then, in the process of step S202, the server terminal 100 redirects (transfers) the access by the user terminal 200 to the SNS server 500 (for example, a server for a communication app such as "LINE" (registered trademark)) to proceed to online medical treatment. Here, the server terminal 100 can also send a medical treatment request including information about diagnostic items directly to the clinic terminal 300 without going through the SNS server 500. Here, as another example, the SNS server 500 can confirm with the server terminal 100 at this point whether the user has purchased a ticket, and if a merchandise ticket has been purchased, proceed to the next step of medical interview processing.

[0044] Next, in step S203, the SNS server 500 transmits an application acceptance message and an input form for medical interview information to the user terminal 200 via a chat communication interface with the user, which is displayed on the user terminal 200 as a screen for applying for online medical consultation. The user inputs answers to each question included in the input form for medical interview information via the chat communication interface (e.g., items asking about the user's basic information such as "name," "gender," "date of birth," and "address to which medication will be delivered," and questions corresponding to the medical treatment menu such as "dietary and alcohol intake," "history of taking other medications," and "medical history of liver damage, heart disease, kidney disease, etc."). In step S204, the SNS server 500 receives the medical interview information (including the user's basic information) from the user terminal 200. Here, the clinic terminal 300 that has received the medical treatment instruction can conduct a medical interview with the user terminal 200 and receive the medical interview information without going through the SNS server 500.

[0045] Next, in the process of step S205, the SNS server 500 transmits to the server terminal 100 the medical interview information received from the user, including the items of the medical treatment menu for which the user has applied.

[0046] In step S206, the server terminal 100 refers to the ticket information stored in the user information storage unit 121 of the storage unit 120 via information identifying the user, such as the user ID of the target user, and verifies whether the user has already purchased a ticket related to the diagnostic items for the requested online medical consultation (i.e., whether the user has registered). If it is determined that the user has already purchased a ticket, the process proceeds to step S207 and subsequent steps, and the user continues the online medical consultation. In other words, at this point, the user is guaranteed to have prepaid the cost of the online medical consultation. As another example, if it is determined that the user has not yet purchased a product ticket but has purchased a free medical consultation ticket, the server terminal 100 can proceed to the process of continuing the online medical consultation, on the condition that payment for the product is made after the online medical consultation. Even in such a case, the user is expected to purchase the product, and the clinic can reduce its payment risk, even considering other users who have already purchased product tickets.

[0047] Next, in the process of step S207, the server terminal 100 executes user registration as a patient by storing the received basic information and medical interview information in the user data storage unit 121 of the memory unit 120 as user data 1000. In addition, the server terminal 100 stores the basic information and medical interview information in the user data storage unit 121 and / or platform site data storage unit 122 of the memory unit 120 as user data 1000 and / or platform site data 2000.

[0048] Next, in step S208, the server terminal 100 references the platform site data 2000 stored in the platform site data storage unit 122 of the storage unit 120, identifies a clinic that is an affiliated partner related to the target drug and the target online medical consultation, transmits the registered user's basic information and medical interview information to the clinic terminal 300 of the affiliated clinic, and transmits medical treatment instructions to the user. Here, the server terminal 100 can transmit medical treatment instructions to a clinic previously registered as an affiliated partner, or can determine a clinic based on the medical treatment content (medical treatment menu) desired by the user who purchased a ticket and accepted the online medical consultation request, and transmit medical treatment instructions to that clinic. The server terminal 100 can also reference each clinic's drug inventory information stored in the storage unit 120 and determine a clinic to provide the online medical consultation based on whether the clinic can provide the drug purchased by the user. In addition, the server terminal 100 can reference each clinic's medical treatment status (status of available doctors) and transmit medical treatment instructions to the clinic determined based on the medical treatment status. If there is a shortage of doctors at an affiliated clinic, the platform site operator can dispatch a doctor from a previously affiliated clinic to the aforementioned affiliated clinic, and provide online medical consultations to users under the name of that affiliated clinic.

[0049] Next, in step S209, the clinic (or a doctor belonging to the clinic) that has accepted the medical treatment instruction sends a request to start medical treatment to the user terminal 200 via the clinic terminal 300. In step S210, the user accepts the request to start medical treatment via the user terminal 200, thereby starting an online medical treatment with the doctor belonging to the clinic. The request to start medical treatment and the medical treatment can be made via the SNS server 500 by chat, voice call, video call, or the like through a chat communication interface displayed on the user terminal 200 and the clinic terminal 300, or by other communication means such as another video conversation application (not shown) or telephone. The doctor can then conduct the medical treatment while referring to the medical interview information entered by the user and information about the product included in the purchased ticket (e.g., "diet pills") on the management screen displayed on the clinic terminal 300.

[0050] Next, in step S211, through online medical consultation, the doctor enters diagnostic information and accounting information (here, the costs of the medication and online materials corresponding to the ticket purchased by the user) including the diagnosis and prescription details for the user on the management screen displayed on the clinic terminal 300. The clinic terminal 300 then generates the diagnostic information and accounting information and stores the diagnostic information in a memory unit (not shown). In step S212, the clinic terminal 300 transmits accounting information including the generated diagnostic information and billing amount to the user terminal 200, and in step S213, transmits the diagnostic information and accounting information to the server terminal 100. In step S214, the server terminal 100 stores the received diagnostic information and accounting information of the user in the user data storage unit 121 of the storage unit 120 as user data 1000. In addition, the server terminal 100 stores the basic information and medical interview information in the clinic data storage unit 123 of the storage unit 120 as clinic data 3000. Furthermore, the server terminal 100 updates the ticket information by referencing the ticket information stored in the user data storage unit 121 of the memory unit 120, offsetting the amount included in the accounting information with the amount included in the ticket information (in this example, the ticket amount), and invalidating the ticket purchased by the user. As described above, a user who has purchased a medical ticket but has not purchased a ticket can receive the medicine by accessing the website provided by the server terminal 100 and completing the procedure to purchase the prescribed medicine as a ticket.

[0051] The server terminal 100 transmits a drug delivery instruction to the clinic terminal 300 or a pharmacy terminal (not shown) to process the drug delivery. When a user receives online medical care via the booth terminal 200, the clinic terminal 300 generates prescription information and transmits it to the booth terminal 200. The clinic terminal 300 also transmits information (e.g., a personal identification number or a two-dimensional code) for unlocking a locker for storing drugs installed within or adjacent to the booth along with the prescription information. This allows the user to unlock the locker and receive the prescribed drugs. Drugs (e.g., diet pills, morning-after pills, etc.) corresponding to the treatment menu available through the booth can be stored in the locker in advance, and the server terminal 100 can store the number of drugs in stock in the memory unit 120 and refer to them as needed for replenishment. If the booth is located within or adjacent to a pharmacy, the user can receive the drugs on the spot based on the prescription information. Here, if the doctor does not issue a prescription as a result of the online medical consultation, the server terminal 100 executes a refund procedure for the user via the server terminal 100 for the cost equivalent to the ticket purchase cost.

[0052] The server terminal 100 can also use the accounting information generated by the affiliated clinic after the online consultation as proof to calculate the fee (cost of medication and price per user) to be paid to the affiliated clinic, and transmit the remittance process and fee information to the clinic terminal 300. This process can be performed each time the affiliated clinic conducts an online consultation, or it can be performed before the online consultation when a user purchases a ticket and the affiliated clinic decides to conduct an online consultation for that user, without using proof. After the online consultation, the server terminal 100 can also calculate the amount by multiplying the cost of medication and the fee per user who conducted the online consultation by the number of people who underwent the online consultation, at predetermined intervals such as weekly or monthly, and then remit the fee to the clinic. Here, if a doctor previously affiliated with the platform site operator is dispatched to the affiliated clinic and then conducts the online consultation, the final fee can be calculated by subtracting an amount equivalent to the dispatch fee from the fee. Furthermore, the clinic terminal 300 can also calculate the fee to be received by the clinic, transmit fee information to the server terminal 100, and execute processing to transfer money to the clinic based on the fee information received by the server terminal 100.

[0053] As described above, according to this embodiment, by partnering with multiple clinics and providing users with predetermined medications and online medical consultations, the platform can provide online medical consultations while securing medications that can be provided to users, thereby expanding users' opportunities to access medications. Furthermore, because the platform site operator can provide websites and, if necessary, dispatch doctors, affiliated clinics can provide users with necessary medications and online medical consultations without having to take out the necessary resources or incur business risks.

[0054] Although the embodiments of the present invention have been described above, they can be embodied in various other forms, and various omissions, substitutions, and modifications can be made. These embodiments, modifications, and omissions, substitutions, and modifications are included in the technical scope of the claims and their equivalents. [Explanation of symbols]

[0055] 1 System 100 Server terminal, 110 Communication unit, 120 Storage unit, 130 Control unit, 200 User terminal, 300 Clinic terminal, NW1 Network

Claims

1. A method for providing a user with medicines and medical services through online medical consultations, comprising: The control unit of the server terminal Accepting a purchase request for a desired drug and online medical treatment from the user terminal of the user from among the drug and medical treatment menus presented on the platform site; In response to receiving the purchase request, a payment process is executed for the desired drug and a ticket related to online medical treatment for the user; receiving an online medical consultation request related to the desired drug and online medical consultation from the user terminal of the user via the platform site; The online medical consultation is provided to the user terminal via a clinic terminal of a clinic affiliated with the operator of the platform site, A method for calculating, on the clinic terminal, a fee to be paid by the operator of the platform site to the clinic, including the amount the clinic will incur to procure the drug and the amount of compensation for the online medical consultation provided to the user, based on the cost price of the desired drug and the price corresponding to the online medical consultation, and transmitting fee information regarding the fee to the clinic terminal.

2. 10. The method of claim 1, The clinic terminal, based on the results of the online medical consultation, generating diagnostic information for the user; transmitting diagnostic information to the user terminal.

3. 3. The method of claim 2, transmitting accounting information including a charge to the user.

4. 4. The method of claim 3, The server terminal calculates a fee to be paid to the clinic based on the billed amount.

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