Information processing device and information processing program

Abstract

To provide an information processing device and an information processing program capable of retransmitting transmitted information to the information processing device via a user terminal even when a program for controlling the information processing device is not installed on the user terminal.SOLUTION: An information processing device 40 includes a CPU 41 and notifies a contact address of a receiving device 30 that receives an instruction from a user terminal 20 to re-transmit transmitted information to a first device 10 and re-transmits the transmitted information according to an instruction from the receiving device 30 when the receiving device 30 receives the instruction from the user terminal 20 to re-transmit the transmitted information.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present invention relates to an information processing device and an information processing program. [Background technology]

[0002] Patent Document 1 discloses a relay device. The relay device has a storage means for storing authentication information of users who use a cloud service and action information for each user when data storage to the cloud service fails. The relay device also has a receiving means for receiving, from an image processing device, user information of the user, data to be stored in the cloud service, and a storage request to the cloud service. The relay device also has a transmitting means for transmitting the user's authentication information and the data to be stored in the cloud service to the cloud service in response to a storage request to the cloud service. The relay device also has a second transmitting means for, when data storage to the cloud service fails, referring to the action information and transmitting a response method to the user. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2017-045099 Summary of the Invention [Problem to be solved by the invention]

[0004] A program for controlling an information processing device is not necessarily installed in a user terminal owned by a user. Therefore, when an information processing device fails to transmit transmission information, there is a problem that the information processing device may not be able to retransmit the transmission information via the user terminal.

[0005] According to the present invention, even if a program for controlling an information processing device is not installed in the user terminal, it is possible to cause the information processing device to retransmit transmission information via the user terminal. [Means for solving the problem]

[0006] In order to achieve the above object, the information processing device of the first aspect includes a processor, which notifies the contact information of a receiving device that receives an instruction from a user terminal owned by a user to resend transmission information to be sent to a first device other than the information processing device itself, and when the receiving device receives an instruction from the user terminal to resend the transmission information, it resends the transmission information in accordance with the instruction from the receiving device.

[0007] In addition, in the information processing device of the second aspect, in the information processing device of the first aspect, the processor retransmits the transmission information even when it receives an instruction to stop retransmitting the transmission information via the device itself.

[0008] In addition, in an information processing device according to a third aspect, in the information processing device according to the first or second aspect, the processor does not retransmit the transmission information when it receives an instruction from a predetermined target to stop retransmitting the transmission information.

[0009] In addition, an information processing device according to a fourth aspect is the information processing device according to the third aspect, wherein the predetermined target is an administrator of the receiving device or the device itself.

[0010] In addition, an information processing device according to a fifth aspect is an information processing device according to any one of the first to fourth aspects, wherein the processor receives from the receiving device settings for retransmitting the transmission information set by the user terminal, and retransmits the transmission information in accordance with the settings.

[0011] An information processing device according to a sixth aspect is the information processing device according to the fifth aspect, wherein the setting is at least one setting of the number of times, date and time, and destination of retransmission of the transmission information.

[0012] Furthermore, in order to achieve the above object, the information processing program according to the seventh aspect causes a computer to execute a process of notifying a contact point of a receiving device that receives an instruction from a user terminal owned by a user to resend transmission information to be sent to a first device other than the computer's own device, and when the receiving device receives an instruction from the user terminal to resend the transmission information, resends the transmission information in accordance with the instruction from the receiving device. [Effects of the Invention]

[0013] According to the first and seventh aspects, even if a program for controlling an information processing device is not installed in the user terminal, it is possible to cause the information processing device to retransmit the transmission information via the user terminal.

[0014] According to the second aspect, it is possible to prevent the retransmission of the transmission information from being stopped via the information processing device.

[0015] According to the third aspect, it is possible to cause a predetermined target to stop retransmission of transmission information.

[0016] According to the fourth aspect, when the receiving device or the manager of the device itself issues a stop instruction, the retransmission of the transmission information can be stopped.

[0017] According to the fifth aspect, the transmission information can be retransmitted in accordance with the settings made by the user.

[0018] According to the sixth aspect, the user can set at least one of the number of times the transmission information is to be retransmitted, the date and time, and the destination. [Brief explanation of the drawings]

[0019] [Figure 1]FIG. 1 is a schematic diagram illustrating an example of a hardware configuration of an information processing system according to an embodiment. [Figure 2] 10 is a flowchart illustrating an example of information processing according to the embodiment. [Figure 3] FIG. 10 is a schematic diagram illustrating an example of a notification screen according to the embodiment. [Figure 4] FIG. 10 is a schematic diagram illustrating an example of a retransmission continuation screen according to the embodiment. [Figure 5] 10 is a flowchart illustrating an example of a transmission result presentation process according to the embodiment. [Figure 6] FIG. 10 is a schematic diagram illustrating an example of a completion screen according to the embodiment. [Figure 7] FIG. 10 is a schematic diagram illustrating an example of a retransmission screen according to the embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0020] An example of an embodiment of the present disclosure will be described below with reference to the drawings. The same or equivalent components and parts in each drawing are designated by the same reference numerals. The dimensional proportions in the drawings are exaggerated for the sake of explanation and may differ from the actual proportions.

[0021] As shown in FIG. 1, an information processing system 1 according to this embodiment includes a first device 10, a user terminal 20, a receiving device 30, and an information processing device 40.

[0022] The first device 10, the user terminal 20, the receiving device 30, and the information processing device 40 are capable of communicating with each other via a communication means N. In this embodiment, a public communication line such as the Internet is used as the communication means N.

[0023] The first device 10 is a device that receives transmission information transmitted by the information processing device 40, and is a device separate from the information processing device 40. In this embodiment, a cloud server that provides a cloud service, such as a service for storing information, is applied as the first device 10. Note that a personal computer or the like may also be applied as the first device 10. Details of the transmission information will be described later.

[0024] The user terminal 20 is an information processing terminal owned by a user who uses the information processing device 40. In this embodiment, a smartphone is applied as the user terminal 20. Note that a personal computer, a tablet terminal, or the like may also be applied as the user terminal 20. The user terminal 20 includes a CPU (Central Processing Unit) 21 and a display unit 26, such as a liquid crystal display, for displaying various types of information.

[0025] The receiving device 30 is a device that receives an instruction to retransmit the transmission information from the user terminal 20, and is a device separate from the information processing device 40. In this embodiment, a server is applied as the receiving device 30. Note that a personal computer or the like may also be applied as the receiving device 30.

[0026] 1, an information processing device 40 according to this embodiment includes a CPU 41, a memory 42 as a temporary storage area, a non-volatile storage unit 43, an input unit 45, a display unit 46, and a communication I / F unit 48. Each component is connected to one another via a bus B4.

[0027] In this embodiment, a digital multifunction peripheral having an image forming function, an image reading function, an image transmission function, etc. is applied as the information processing device 40. In this embodiment, the information processing device 40 also includes an image forming unit, an image reading unit, an image transmission unit, etc. to realize these functions, but these are not shown in the figure to avoid confusion. Note that any information processing device such as a personal computer, a tablet terminal, or a smartphone may be applied as the information processing device 40.

[0028] The storage unit 43 is realized by a storage device such as a hard disk drive (HDD), a solid state drive (SSD), or a flash memory. The storage unit 43 serving as a storage medium stores an information processing program 43A. The CPU 41 reads these programs from the storage unit 43, loads them into the memory 42, and sequentially executes the processes contained in the programs. The execution of each program will be described in detail below.

[0029] The input unit 45 is, for example, a touch panel, and is used to receive various types of input information.

[0030] The display unit 46 is, for example, a liquid crystal display, and displays various information. The input unit 45 and the display unit 46 may be integrated into a touch panel display.

[0031] The communication I / F unit 48 is an interface for the information processing device 40 to communicate with devices such as the first device 10, the user terminal 20, and the receiving device 30. For this communication, for example, a wired communication standard such as Ethernet (registered trademark) or FDDI, or a wireless communication standard such as 4G, 5G, or Wi-Fi (registered trademark) is used.

[0032] Next, the operation of the information processing device 40 according to this embodiment will be described with reference to FIGS. 2 to 4. When transmission information to be transmitted to the first device 10 is generated in response to a user instruction and the transmission information is stored in the storage unit 43, the CPU 41 executes the information processing program 43A, thereby executing the information processing shown in FIG. 2. In this embodiment, image information read by an image reading unit of the information processing device 40 is applied as the transmission information. However, this is not limiting. For example, any information transmitted by the information processing device 40 to the first device 10, such as image information formed by an image forming unit of the information processing device 40, may be applied as the transmission information.

[0033] In step S100, CPU 41 waits until an instruction to transmit the transmission information to first device 10 is received via input unit 45. When CPU 41 receives the instruction to transmit the transmission information to first device 10 (step S100: YES), the process proceeds to step S102.

[0034] In step S102, CPU 41 starts transmitting the transmission information to first apparatus 10 via communication I / F unit .

[0035] In step S104, the CPU 41 reads out the contact information of the receiving device 30 from the storage unit 43, and displays a notification screen on the display unit 46 in accordance with a predetermined format.

[0036] As shown in FIG. 3 , the notification screen according to this embodiment displays a QR code (registered trademark) including contact information for the receiving device 30. In this embodiment, the contact information for the receiving device 30 is a World Wide Web (Web) site managed by the receiving device 30 and provided as an Internet service independent of the information processing device 40 and the first device 10. The Web site displays the transmission result of the transmission information and allows the transmission information to be resent if the transmission of the transmission information fails. When the notification screen is displayed on the display unit 46, the user can grasp the transmission result of the transmission information and resend the transmission information if the transmission of the transmission information fails by holding the user terminal 20 over the displayed QR code (registered trademark).

[0037] In this embodiment, a different contact point is applied to the receiving device 30 for each piece of transmission information. Specifically, a URL including a transmission ID (identification) that is information for identifying the corresponding transmission information and is assigned as information different for each piece of transmission information, is applied to the directory name and file name of the URL as the contact point of the receiving device 30. This allows the user to grasp only the transmission result of the transmission information that the user instructed to send in step S100. Furthermore, the user can have only the transmission information retransmitted.

[0038] Furthermore, if the information processing device 40 is a digital multifunction peripheral installed in a store or the like, in step S104, the CPU 41 may output a receipt or the like displaying a QR code (registered trademark) including contact information for the receiving device 30. Furthermore, in step S104, the CPU 41 may notify the user terminal 20 of the contact information for the receiving device 30 by a communication method such as NFC (Near Field Communication), Bluetooth (registered trademark), or Wi-Fi (registered trademark) via a short-range communication unit provided in the information processing device 40. Furthermore, if the information processing device 40 has identified the user terminal 20 in advance, in step S104, the CPU 41 may notify the user terminal 20 of the contact information for the receiving device 30 directly via the communication I / F.

[0039] In step S106, the CPU 41 waits until the user moves away from the information processing device 40. Any method may be used to determine whether the user has moved away from the information processing device 40. For example, it may be determined that the user has moved away from the information processing device 40 when a human presence sensor included in the information processing device 40 determines that the user has moved away from the information processing device 40 by a predetermined distance or more, when an instruction to end the operation of the information processing device 40 is received via the input unit 45, or when the communication connection between the short-range communication unit included in the information processing device 40 and the user terminal 20 is disconnected. When the user has moved away from the information processing device 40 (step S106: YES), the CPU 41 proceeds to step S108.

[0040] In step S108, the CPU 41 deletes from the storage unit 43 the contact information of the receiving device 30 notified in step S104.

[0041] By executing the processes of steps S106 and S108, only the user who instructed the transmission of the transmission information in step S100 can understand the transmission result of the transmission information from the notification screen. Furthermore, only the user can cause the transmission information to be resent.

[0042] In step S110, CPU 41 determines whether or not the transmission of the transmission information to first apparatus 10 has been successful. Any method may be used to determine whether or not the transmission of the transmission information to first apparatus 10 has been successful. For example, if CPU 41 receives a response from first apparatus 10 within a predetermined period notifying that the transmission information has been received, CPU 41 may determine that the transmission of the transmission information to first apparatus 10 has been successful. If the transmission of the transmission information to first apparatus 10 has been successful (step S110: YES), CPU 41 proceeds to step S128. On the other hand, if the transmission of the transmission information to first apparatus 10 has failed (step S110: NO), CPU 41 proceeds to step S112.

[0043] In step S112, the CPU 41 transmits failure information indicating that transmission of the transmission information to the first apparatus 10 has failed, and the corresponding transmission ID, to the receiving apparatus 30 via the communication I / F unit 48. Then, the CPU 41 does not delete the transmission information, the transmission ID, and the destination of the transmission information (in this embodiment, the contact information of the first apparatus 10) from the storage unit 43, but keeps them stored. The CPU 41 may also store in the storage unit 43 a job log that is information regarding the processing performed on the transmission information.

[0044] In step S114, the CPU 41 waits until it receives, from the user terminal 20, a notice that it has received an instruction to retransmit the transmission information (hereinafter referred to as a "retransmission instruction") and a setting for retransmitting the transmission information (hereinafter referred to as a "retransmission setting") set by the user terminal 20 from the receiving device 30 via the communication I / F unit 48. If the CPU 41 receives a notice that it has received the retransmission instruction from the user terminal 20 and the retransmission setting from the receiving device 30 (step S114: YES), it proceeds to step S116. The process by which the user terminal 20 transmits the retransmission instruction to the receiving device 30 and the process by which the user terminal 20 sets the retransmission setting will be described later with reference to FIG. 5.

[0045] In step S114, if the CPU 41 does not receive a notification that a retransmission instruction has been received from the user terminal 20 or a retransmission setting from the receiving device 30 even after a predetermined time (e.g., 2 hours) has elapsed, the CPU 41 may terminate this information processing.

[0046] In step S116, the CPU 41 determines whether or not an instruction to stop retransmission of the transmission information (hereinafter referred to as a "retransmission stop instruction") has been received via the input unit 45. If the retransmission stop instruction has been received via the input unit 45 (step S116: YES), the CPU 41 proceeds to step S118. On the other hand, if the retransmission stop instruction has not been received via the input unit 45 (step S116: NO), the CPU 41 proceeds to step S120. Note that, in step S116, if the CPU 41 receives a retransmission stop instruction from the administrator of the information processing device 40 via the input unit 45, the information processing may be terminated. Any method may be used to determine whether or not a retransmission stop instruction has been received from the administrator of the information processing device 40. For example, if the authentication device provided in the information processing device determines that the user who operated the input unit 45 is the administrator of the information processing device 40, and if the CPU 41 receives a retransmission stop instruction via the input unit 45, the information processing may be terminated.

[0047] In step S118, the CPU 41 displays a retransmission continuation screen on the display unit 46 in accordance with a predetermined format.

[0048] As shown in FIG. 4, on the retransmission continuation screen according to this embodiment, a message indicating that the retransmission stop instruction is not executed and the transmission information will be retransmitted to first device 10 is displayed.

[0049] In step S118, CPU 41 may present a message, via a speaker or the like provided in information processing device 40, indicating that the transmission information will be transmitted to first device 10 again.

[0050] In step S120, the CPU 41 determines whether or not a retransmission stop instruction has been received from the administrator of the information processing device 40. Any method may be used to determine whether or not a retransmission stop instruction has been received from the administrator of the information processing device 40. For example, if the CPU 41 receives a retransmission stop instruction from an information processing terminal or the like owned by the administrator of the information processing device 40 via the communication I / F 48, it may determine that a retransmission stop instruction has been received from the administrator of the information processing device 40. If a retransmission stop instruction has been received from the administrator of the information processing device 40 (step S120: YES), the CPU 41 ends this information processing. On the other hand, if the CPU 41 has not received a retransmission stop instruction from the administrator of the information processing device 40 (step S120: NO), the CPU 41 proceeds to step S122.

[0051] In step S122, the CPU 41 determines whether or not a retransmission stop instruction has been received from the receiving device 30. Specifically, the CPU 41 determines whether or not a retransmission stop instruction has been received via the communication I / F unit 48 from the receiving device 30 that received the retransmission stop instruction from the user terminal 20. If a retransmission stop instruction has been received from the receiving device 30 (step S122: YES), the CPU 41 ends this information processing. On the other hand, if a retransmission stop instruction has not been received from the receiving device 30 (step S122: NO), the CPU 41 proceeds to step S124.

[0052] In step S124, the CPU 41 retransmits the transmission information in accordance with the retransmission instruction and retransmission setting received from the receiving device 30 in the processing of step S114. Specific processing content in the processing of step S124 will be described later. Note that the CPU 41 acquires a job log from the transmission ID of the transmission information to be retransmitted, and if the user can be identified from the job log, the CPU 41 retransmits the corresponding transmission information as transmission information for the identified user. On the other hand, if the CPU 41 cannot identify the user, the CPU 41 retransmits the corresponding transmission information as transmission information for the system user.

[0053] In step S126, CPU 41 waits until the transmission of the transmission information to first apparatus 10 is successful. The method of determining whether the transmission of the transmission information to first apparatus 10 is successful is as described above. If the transmission of the transmission information to first apparatus 10 is successful (step S126: YES), CPU 41 proceeds to step S128.

[0054] In step S128, CPU 41 transmits success information indicating that the transmission of the transmission information to first device 10 was successful, and the corresponding transmission ID to receiving device 30 via communication I / F unit 48. Then, CPU 41 deletes the transmission information, the transmission ID, and the destination of the transmission information from storage unit 43, and ends this information processing.

[0055] Next, the operation of the user terminal 20 according to this embodiment will be described with reference to Fig. 5 to Fig. 7. First, a transmission result presentation process that is executed by the CPU 21 of the user terminal 20 reading a program will be described with reference to Fig. 5.

[0056] In step S200, CPU 21 waits until it accesses a website that presents the transmission result of the transmission information and allows the transmission information to be transmitted again. Specifically, CPU 21 recognizes the QR code (registered trademark) displayed on the notification screen via a QR code reader provided in user terminal 20, and waits until it accesses the website.

[0057] In step S202, CPU 21 determines whether information processing device 40 has failed to transmit the transmission information to first device 10. Specifically, CPU 21 determines whether receiving device 30 has received failure information from information processing device 40. If information processing device 40 has failed to transmit the transmission information to first device 10 (step S202: YES), CPU 21 proceeds to step S206. On the other hand, if information processing device 40 has succeeded in transmitting the transmission information to first device 10 (step S202: NO), CPU 21 proceeds to step S204.

[0058] In step S204, the CPU 21 displays a completion screen in accordance with a predetermined format on the display unit 26, and ends this transmission result presentation process.

[0059] As shown in FIG. 6, the completion screen according to this embodiment displays a message indicating that information processing device 40 has successfully transmitted the transmission information to first device 10.

[0060] In step S206, the CPU 21 displays a retransmission screen on the display unit 26 in accordance with a predetermined format.

[0061] As shown in FIG. 7 , the retransmission screen according to this embodiment displays a message indicating that the information processing device 40 has failed to transmit the transmission information to the first device 10, and a message prompting the user to set a retransmission setting. When the retransmission screen is displayed on the display unit 26, the user inputs, via an input unit included in the user terminal 20, the number of times the transmission information is to be retransmitted in the input field 26A, the date and time at which the transmission information is to be first retransmitted in the input field 26B, and the destination to which the transmission information is to be retransmitted in the input field 26C. Note that it is sufficient for at least one of the input field 26A, the input field 26B, and the input field 26C to be displayed on the retransmission screen. Furthermore, in addition to the input field 26A, the input field 26B, and the input field 26C, the retransmission screen may also display an input field for inputting the interval between transmission dates and times when the transmission information is to be retransmitted multiple times.

[0062] In step S208, the CPU 21 transmits the retransmission instruction and the retransmission settings input on the retransmission screen to the receiving device 30, and then ends this information processing.

[0063] The receiving device 30 that has received the retransmission instruction and retransmission setting transmits this information to the information processing device 40. Then, in the processing of step S124 in the information processing, the CPU 41 of the information processing device 40 retransmits the transmission information to the destination entered in the input field 26C of the retransmission screen for the number of times entered in the input field 26C of the retransmission screen, from the date and time entered in the input field 26B of the retransmission screen.

[0064] Although the embodiments have been described above, the technical scope of the present invention is not limited to the scope described in the above embodiments. Various modifications and improvements can be made to the above embodiments without departing from the gist of the invention, and such modifications and improvements are also included in the technical scope of the present invention.

[0065] Furthermore, the above-described embodiments do not limit the claimed invention, and not all of the combinations of features described in the embodiments are necessarily essential to the solution of the invention. The above-described embodiments include inventions at various stages, and various inventions can be extracted by combining the disclosed multiple constituent elements. Even if some constituent elements are deleted from all of the constituent elements shown in the embodiments, as long as the effect is obtained, the configuration from which these constituent elements are deleted can be extracted as an invention.

[0066] For example, in this embodiment, a URL for accessing a website that presents the transmission result of the transmission information and allows the information processing device 40 to resend the transmission information if the information processing device 40 fails to transmit the transmission information is used as the contact information for the receiving device. However, this is not limited to this example. For example, a URL for accessing a website that does not present the transmission result of the transmission information and allows the information processing device 40 to resend the transmission information if the information processing device 40 fails to transmit the transmission information may be used as the contact information for the receiving device. Furthermore, a URL for accessing a website that allows the transmission information to be resent regardless of whether the transmission of the transmission information failed may be used as the contact information for the receiving device.

[0067] In the present embodiment, the CPU 41 displays the notification screen regardless of whether the transmission of the transmission information has failed. However, this is not limiting. For example, the CPU 41 may display the notification screen only when the transmission of the transmission information has failed or when the transmission of the transmission information has succeeded.

[0068] Furthermore, in this embodiment, when the CPU 41 fails to transmit the transmission information to the first device 10 once, the CPU 41 retransmits the transmission information in accordance with the retransmission instruction and retransmission setting received from the receiving device 30. However, this is not limiting. For example, when the CPU 41 fails to transmit the transmission information to the first device 10 multiple times, the CPU 41 may retransmit the transmission information in accordance with the retransmission instruction and retransmission setting received from the receiving device 30.

[0069] In addition, in each of the above embodiments, the term "processor" refers to a processor in a broad sense, and includes general-purpose processors (e.g., CPU: Central Processing Unit, etc.) and dedicated processors (e.g., GPU: Graphics Processing Unit, ASIC: Application Specific Integrated Circuit, FPGA: Field Programmable Gate Array, programmable logic device, etc.).

[0070] Furthermore, the operations of the processor in each of the above embodiments may not only be performed by a single processor, but may also be performed by multiple processors located at physically separate locations working together. Furthermore, the order of the operations of the processor is not limited to the order described in each of the above embodiments, and may be changed as appropriate.

[0071] In the present embodiment, the information processing program 43A is installed in the storage unit 43, but the present invention is not limited to this. The information processing program 43A according to the present embodiment may be provided in a form recorded on a computer-readable storage medium. For example, the information processing program 43A according to the present embodiment may be provided in a form recorded on an optical disc such as a CD (Compact Disc)-ROM or a DVD (Digital Versatile Disc)-ROM, or in a form recorded on a semiconductor memory such as a USB (Universal Serial Bus) memory or a memory card. Furthermore, the information processing program 43A according to the present embodiment may be obtained from an external device via the communication I / F unit 48.

[0072] In the above embodiment, the information processing is implemented by a software configuration using a computer by executing a program, but the present invention is not limited to this. For example, the information processing may be implemented by a hardware configuration or a combination of a hardware configuration and a software configuration.

[0073] Furthermore, the configuration of the information processing device 40 described in the above embodiment is merely an example, and it goes without saying that unnecessary parts may be deleted or new parts may be added within the scope of the present invention.

[0074] Furthermore, the processing flow of the information processing program described in the above embodiment (see Figure 2) is also one example, and it goes without saying that unnecessary steps may be deleted, new steps may be added, or the processing order may be changed within the scope of the present invention. [Explanation of symbols]

[0075] 10 1st device 20 User terminal 30 Receiving device 40 Information processing equipment 41 CPU

Claims

1. a processor; The processor: a QR code (registered trademark) including contact information of a receiving device that receives an instruction to retransmit transmission information to be transmitted to a first device other than the device itself from a user terminal owned by the user, the contact information being assigned as different information for each transmission information, on a display unit of the device itself, thereby notifying the user terminal of the contact information; If it is determined that the user has left the device after displaying the QR code (registered trademark), and the receiving device receives an instruction from the user terminal to retransmit the transmission information, the receiving device retransmits the transmission information in accordance with the instruction from the receiving device, even if it has received an instruction to stop retransmitting the transmission information via the device. Information processing device.

2. The processor: When an instruction to stop retransmitting the transmission information is received from a predetermined target, the transmission information is not retransmitted. The information processing device according to claim 1 .

3. The predetermined target is an administrator of the receiving device or the device itself. The information processing device according to claim 2 .

4. The processor: receiving from the receiving device a setting for retransmitting the transmission information set by the user terminal; retransmitting the transmission information in accordance with the setting; The information processing device according to any one of claims 1 to 3.

5. The setting is at least one of the number of times, date and time, and destination of the transmission information to be retransmitted. The information processing device according to claim 4 .

6. a QR code (registered trademark) including contact information of a receiving device that receives an instruction to retransmit transmission information to be transmitted to a first device other than the device itself from a user terminal owned by the user, the contact information being assigned as different information for each transmission information, on a display unit of the device itself, thereby notifying the user terminal of the contact information; If it is determined that the user has left the device after displaying the QR code (registered trademark), and the receiving device receives an instruction from the user terminal to retransmit the transmission information, the receiving device retransmits the transmission information in accordance with the instruction from the receiving device, even if it has received an instruction to stop retransmitting the transmission information via the device. An information processing program that causes a computer to execute a process.

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