Information processing device, information processing method, and program
The information processing apparatus determines action and work types from questionnaire responses, facilitating the provision of tailored information to organizational members, enhancing member engagement and growth.
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- Filing Date
- 2024-07-22
- Publication Date
- 2026-03-18
AI Technical Summary
Existing business diagnosis support systems struggle to easily determine the action type and work type of organizational members, making it impossible to provide information considering both types to the members.
An information processing apparatus that includes a response reception unit, a first determination unit, and an information output unit to determine action and work types from questionnaire responses, and output relevant information using action-work type management units and motivation type management units.
Enables easy determination of behavioral and work types of organizational members, allowing for the provision of information that considers both types, thereby supporting member growth and engagement.
Smart Images

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Abstract
Description
Technical Field
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[0001] The present invention relates to an information processing apparatus that determines the types of organizational members and outputs information related to the types.
Background Art
[0002] Conventionally, there has been a business diagnosis support apparatus that comprehensively diagnoses business operations using the results of questionnaire responses. (See Patent Document 1).
Prior Art Documents
Patent Documents
[0003]
Patent Document 1
Summary of the Invention
Problems to be Solved by the Invention
[0004] However, in the prior art, it has been difficult to easily determine the action type and work type of organizational members, and it has been impossible to provide information considering both the action type and the work type to the members.
Means for Solving the Problems
[0005] The information processing apparatus of the first invention includes a response reception unit that receives target response information, which is target response information of a target user who is an organizational member and includes two or more pieces of question response information having response information associated with a question identifier for identifying a question; a first determination unit that uses the target response information to determine an action type that identifies a tendency of the target user's actions in work and a work type that identifies a tendency related to the target user's work, and uses the action type and the work type to determine a motivation type that identifies the motivation of the target user in work, and acquires a type identifier that identifies the motivation type; and an information output unit that outputs type information including the type identifier acquired by the first determination unit.
[0006] With this configuration, the behavioral type and work type of the organization's members can be easily determined using the responses to the questionnaire, and information that takes both the behavioral type and work type into consideration can be provided to the members.
[0007] Furthermore, the information processing device of the second invention further comprises, compared to the first invention, an action-work type management unit which stores action-work type determination information for determining the action type and work type using the target user's target response information, and a motivation type management unit which stores four or more types of information having an action type, a work type, and a type identifier. The first determination unit is an information processing device which determines the action type and work type of the target user using the target response information and action-work type determination information received by the response reception unit, and obtains type identifiers corresponding to the action type and work type from the motivation type management unit.
[0008] With this configuration, the behavioral type and work type of the organization's members can be easily determined using the responses to the questionnaire, and information that takes both the behavioral type and work type into consideration can be provided to the members.
[0009] Furthermore, the information processing device of this third invention, in contrast to the second invention, has an action-work type management unit that stores action-work type determination information having two or more types of type management information, which includes a first answer condition that is a condition relating to answer information corresponding to a question identifier, and points for one or more action types out of two or more action types, or points for one or more job types out of two or more job types. The first determination unit refers to the action-work type management unit and obtains from the action-work type management unit points that are paired with the first answer condition that each of the two or more question answer pieces of the target answer information satisfies, associating them with an action type or a job type, obtains points for each of the two or more action types and points for each of the two or more job types, determines the action type corresponding to the largest point among the points of each of the two or more action types, and determines the job type corresponding to the largest point among the points of each of the two or more job types. The information processing device comprises an action-work type determination means and a determination means that obtains type identifiers paired with the action type and job type determined by the action-work type determination means from the motivation type management unit.
[0010] With this configuration, the behavioral type and work type of the organization's members can be easily determined using the responses to the questionnaire, and information that takes both the behavioral type and work type into consideration can be provided to the members.
[0011] Furthermore, the information processing device of the fourth invention further comprises: a portable skill management unit that stores two or more portable skill information items having a second answer condition which is a condition relating to answer information corresponding to a question identifier and a skill identifier which identifies a portable skill, for any one of the first to third inventions; a comprehensive information management unit that stores two or more comprehensive information items having a type identifier, an identifier condition relating to the skill identifier and comprehensive type information relating to a comprehensive type which is a comprehensive type; a second determination unit that uses the target answer information to obtain a skill identifier from the portable skill management unit to identify the portable skills possessed by the target user; and a comprehensive type information acquisition unit that obtains comprehensive type information from the comprehensive information management unit which is paired with an identifier condition where the skill identifier obtained by the second determination unit matches the type identifier obtained by the first determination unit, and the information output unit is an information processing device that outputs the comprehensive type information obtained by the comprehensive type information acquisition unit.
[0012] This configuration allows for the acquisition of portable skills from organization members using questionnaire responses, and enables the provision of comprehensive information to members using these portable skills, behavioral types, and work types, thereby supporting the growth of the members.
[0013] Furthermore, the information processing device of this fifth invention is an information processing device in which, for any one of the first to fourth inventions, there are four types each of action types and work types, and the first decision unit obtains one type identifier from 16 types of type identifiers.
[0014] With this configuration, using the responses to the questionnaire, it is possible to easily select from four types each of behavioral types and work types of the organization's members, and to select the appropriate member type from 16 types that take both behavioral and work types into consideration. [Effects of the Invention]
[0015] According to the information processing apparatus of the present invention, using the answers to the questionnaire, the action type and work type of the members of the organization can be easily determined, and information considering both the action type and the work type can be provided to the members.
Brief Description of Drawings
[0016] [Figure 1] Conceptual diagram of information system A in Embodiment 1 [Figure 2] Block diagram of the same information system A [Figure 3] Block diagram of the same information processing apparatus 1 [Figure 4] Diagram showing an example of the same motivation type [Figure 5] Flowchart for explaining an operation example of the same information processing apparatus 1 [Figure 6] Flowchart for explaining a first example of the same type determination process [Figure 7] Flowchart for explaining an example of the same information configuration process [[ID=2(]] [Figure 8] Flowchart for explaining a second example of the same type determination process [Figure 9] Flowchart for explaining a third example of the same type determination process [Figure 10] Flowchart for explaining an operation example of the same terminal device 2 [Figure 11] Diagram showing an example of the same first questionnaire [Figure 12] Diagram showing an example of the same second questionnaire [Figure 13] Diagram showing an example of the same type - skill management table [Figure 14] Diagram showing an example of the same second motivation type management table [Figure 15] Diagram showing an example of the same comprehensive information management table [Figure 16] Diagram showing an example of the same user management table [Figure 17] Diagram showing an example of the screen of the same second questionnaire [Figure 18] Diagram showing an example of the same output [Figure 19]Block diagram of the computer system [Modes for carrying out the invention]
[0017] The embodiments of the information processing device, etc., will be described below with reference to the drawings. In the embodiments, components that are denoted by the same reference numerals perform the same operation, and therefore, their description may be omitted again.
[0018] (Embodiment 1) This embodiment describes an information processing device that determines the behavioral type and work type of an organization's member based on their responses to a questionnaire, determines the member's motivation type using the behavioral type and work type, and outputs information related to the motivation type.
[0019] This embodiment describes an information processing device that determines the portable skills of organizational members from their responses to a questionnaire, and then uses these portable skills, behavioral types, and work types to acquire and output comprehensive information about the members.
[0020] In this specification, information X being associated with information Y means that information Y can be obtained from information X, or information X can be obtained from information Y, and the method of association is irrelevant. Information X and information Y may be linked, may reside in the same buffer, may information X be contained in information Y, or information Y may be contained in information X, and so on.
[0021] Furthermore, in this specification, selecting or determining information Z means obtaining information Z, obtaining a pointer to information Z, obtaining the ID of information Z, setting a flag on information Z, etc., and it is sufficient to be able to access information Z.
[0022] Figure 1 is a conceptual diagram of information system A in this embodiment. Information system A comprises an information processing device 1 and one or more terminal devices 2.
[0023] Information processing device 1 is a device that acquires and outputs information identifying the motivation type of a target user using the responses of one or more questionnaires.
[0024] Motivation type refers to the type of orientation or desire that the target user has when working. A type can also be described as a class or classification. Motivation type is based on behavioral type and work type. Behavioral type identifies the target user's tendencies in work behavior. It can also be said that behavioral type indicates the motivation for "action"—how the target user thinks and acts when working. Work type identifies the target user's tendencies regarding work. It can also be said that work type indicates the motivation for "work"—how the target user wants to work. Motivation type can also simply be called a type. Motivation type can also be called user orientation, desire type, etc. Behavioral type can also be called action type, activity type, behavior type, operation type, etc. Work type can also be called task type, work type, job type, work type, etc. The names of motivation type, behavioral type, and work type are not specific.
[0025] Information processing device 1 may be, for example, a cloud server or an ASP server, but its type is not limited. Furthermore, information processing device 1 may operate standalone. If information processing device 1 operates standalone, terminal device 2 is not required.
[0026] Information processing device 1 can be described as an engagement system based on the contents of a questionnaire. Here, an engagement system is defined as a system that enables employees to spontaneously exert their abilities towards achieving organizational goals, thereby fostering growth for both employees and the organization. Furthermore, "organization" is broadly defined and can refer to various entities such as corporations, sole proprietorships, local governments, and neighborhood associations. An organization is, for example, any organization that performs some kind of work. It is preferable that the type of organization is not restricted.
[0027] Terminal device 2 is a device used by the user. Terminal device 2 can be a personal computer, smartphone, or tablet, but the type is not specified. Note that the user referred to here is a user who seeks information about the type of target user. Such users include, for example, a person in the human resources department of the target user's organization, someone related to the target user (e.g., a supervisor), or the target user themselves.
[0028] The information processing device 1 and one or more terminal devices 2 can communicate with each other via a network such as the Internet or a LAN.
[0029] Figure 2 is a block diagram of information system A in this embodiment. Figure 3 is a block diagram of information processing device 1.
[0030] The information processing device 1 comprises a storage unit 11, a reception unit 12, a processing unit 13, and an output unit 14. The storage unit 11 comprises a user management unit 111, a response management unit 112, an action / work type management unit 113, a motivation type management unit 114, a portable skill management unit 115, and an integrated information management unit 116. The reception unit 12 comprises a response reception unit 121. The processing unit 13 comprises a first decision unit 131, a second decision unit 132, and an integrated type information acquisition unit 133. The first decision unit 131 comprises an action / work type determination means 1311 and a determination means 1312. The output unit 14 comprises an information output unit 141.
[0031] The terminal device 2 includes a terminal storage unit 21, a terminal receiving unit 22, a terminal processing unit 23, a terminal transmission unit 24, a terminal receiving unit 25, and a terminal output unit 26.
[0032] Various types of information are stored in the storage unit 11 that constitutes the information processing device 1. These types of information include, for example, user information, user response information, type management information, type information, portable skill information, comprehensive information, and questionnaires, which will be described later.
[0033] A survey is typically a questionnaire administered to members of an organization. A survey includes a question identifier and the question itself. The question identifier is information that identifies the question. Examples of question identifiers include the question number (Question No.) and the ID.
[0034] The questionnaire is one that the target users will answer, and it is preferable that it consists of a set of questions related to those target users. The target users are those whose motivation type, etc., will be determined. Examples of questionnaire content will be described later.
[0035] The user management unit 111 stores information for two or more users. User information refers to information about a user. A user is a target user. A user is a user who answers a questionnaire. A user is usually a member of an organization.
[0036] User information includes, for example, a user identifier and one or more user attribute values. A user identifier is information that identifies a user. Examples of user identifiers include user ID, employee number, name, email address, and telephone number. One or more user attribute values include, for example, name, gender, age, job title, and department.
[0037] The response management unit 112 stores two or more user response information entries. User response information is information that identifies the correspondence between a set of responses and user information. User response information usually includes a set of responses. For example, user response information includes a set of responses and a user identifier. The user identifier here is the user identifier of the target user. The set of responses is response information that corresponds to two or more question identifiers. The response information is the user's response.
[0038] The Behavioral Work Type Management Unit 113 stores behavioral work type determination information. Behavioral work type determination information is information used to determine the behavioral type and work type using the target user's target response information.
[0039] The behavioral work type determination information includes, for example, two or more types of management information. The behavioral work type determination information includes, for example, a first learning model and a first correspondence table.
[0040] Type management information refers to information used to determine the behavior type, or job type, or both behavior and job type, of a target user. For example, type management information includes a first response condition and one or more points. The points correspond to the behavior type and / or job type. Type management information includes a first response condition and points for the behavior type, or points for the job type, or points for both behavior and job type. For example, type management information includes a first response condition, a behavior type, a job type, or both behavior and job type.
[0041] The first response condition is a condition relating to the response information corresponding to one or more question identifiers. For example, the first response condition consists of a question identifier and the response information. The first response condition may also be a condition relating to the response information for two or more questions.
[0042] The first learning model is a learning model obtained through machine learning training using vectors obtained from response information corresponding to two or more question identifiers, and two or more training data sets that have an action type, a job type, or both an action type and a job type. The first learning model may consist of two types: one that predicts the action type and one that predicts the job type, or it may be a single model that predicts both the action type and the job type.
[0043] A learning model is information constructed through the learning process of machine learning, and is used in the prediction process of machine learning. A learning model can also be called a learner, classifier, or classification model. The machine learning algorithm can be deep learning, random forest, decision tree, etc. Furthermore, various machine learning functions and various existing libraries can be used in machine learning, such as the TensorFlow® library, the R language's random forest module, and fastText.
[0044] The first correspondence table is a table containing vectors obtained from response information associated with two or more question identifiers, and two or more correspondence pieces of information that include an action type, a job type, or both an action type and a job type. The first correspondence table may consist of two types, one for obtaining action types and one for obtaining job types, or it may be a single table for obtaining both action types and job types.
[0045] The motivation type management unit 114 stores four or more types of information. Type information refers to information about the motivation type, taking into account both the behavior type and work type of the target user. For example, type information includes a behavior type, a work type, and a type identifier. In such cases, once the behavior type and work type are determined, the type identifier for the motivation type is determined. The type identifier is information that identifies the motivation type. For example, the type identifier may be the motivation type ID or the motivation type name.
[0046] Type information includes, for example, recommendation information. Recommendation information is information provided to help the target user grow. Examples of recommendation information include points to consider when taking actions or points to consider when performing tasks. Recommendation information is information associated with action types, task types, or type identifiers.
[0047] The behavioral types are combinations of, for example, "attack" or "receive," and "feeling" or "thinking," resulting in four possible types. The four types are "attack" and "feeling," "attack" and "thinking," "receive" and "feeling," and "receive" and "thinking."
[0048] The job types are combinations of, for example, "generalist" or "specialist" and "hunter" or "farmer," resulting in four possible types. These four types are "generalist" and "hunter," "generalist" and "farmer," "specialist" and "hunter," and "specialist" and "farmer."
[0049] A motivation type can be a combination of, for example, one behavioral type out of four behavioral types and one work type out of four work types, resulting in 16 possible types.
[0050] Examples of the 16 motivation types are shown in Figure 4. In Figure 4, 401 is the motivation type identifier, and 402 is the motivation type name. The motivation type name can also be considered a character name.
[0051] The portable skill management unit 115 stores information on two or more portable skills. Portable skill information is information used to determine portable skills using response information. Portable skill information is information used to obtain one or more skill identifiers that identify portable skills.
[0052] Portable skill information includes, for example, a second response condition and one or more skill identifiers. Portable skill information is also, for example, a second learning model or a second correspondence table.
[0053] The second response condition is a condition relating to the response information corresponding to the question identifier. The second response condition includes, for example, a question identifier and response information.
[0054] The second learning model is a learning model obtained through machine learning training using vectors obtained from response information corresponding to two or more question identifiers and two or more training data sets having one or more skill identifiers. The second learning model may also be a model that predicts the presence or absence of two or more portable skills. In this case, there will be as many second learning models as there are types of portable skills.
[0055] The second correspondence table is a table containing two or more correspondence information items, each having a vector obtained from response information associated with two or more question identifiers, and one or more skill identifiers.
[0056] The integrated information management unit 116 stores two or more integrated information items. Integrated information refers to information corresponding to portable skills and motivation types. Integrated information includes identifier conditions and integrated type information.
[0057] Identifier conditions are conditions relating to type identifiers and skill identifiers. Identifier conditions are the conditions for obtaining comprehensive type information. For example, an identifier condition may have one or more type identifiers and one or more skill identifiers.
[0058] Comprehensive type information refers to information about a comprehensive type. A comprehensive type is a comprehensive type that takes into account a type identifier and a skill identifier. Comprehensive type information includes, for example, a comprehensive type identifier. A comprehensive type identifier is information that identifies a comprehensive type. A comprehensive type identifier is, for example, the comprehensive type ID or comprehensive type name. Comprehensive type information also includes, for example, recommendation information corresponding to the comprehensive type identifier. Recommendation information is information that is conveyed to the target user in order for the target user to grow. Recommendation information is, for example, points to note to the target user that take into account the target user's comprehensive type.
[0059] The reception unit 12 receives various instructions and information. These instructions and information include, for example, the target response information, type output instructions, questionnaire output instructions, and response sets, which will be described later.
[0060] In this context, "reception" typically refers to reception from terminal device 2. However, the concept of "reception" may also include the reception of information input from input devices such as keyboards, mice, and touch panels, as well as the reception of information read from recording media such as optical discs, magnetic discs, and semiconductor memory.
[0061] A type output instruction is an instruction to output information about the target user. This information includes, for example, the user's type information and the user's overall type information. Note that a type output instruction can also simply be called an output instruction.
[0062] A survey output instruction is an instruction to output the survey. Output here usually means sending the results, but it can also mean displaying them. It is preferable for the survey output instruction to have a survey identifier. A survey identifier is information that identifies the survey.
[0063] A response set is a collection of response information for one or more questions included in a survey. Response sets are typically associated with user identifiers. Here, the user identifier is information that identifies the user to whom the response was provided.
[0064] The response receiving unit 121 receives one or more target response information.
[0065] Target response information is a set of survey responses from target users. Such surveys are designed to determine the type of target user and are typically answered by target users. Target response information includes responses to two or more questions. Each question response has response information corresponding to a question identifier. Corresponding to a question identifier also means having the question identifier. The two or more question response information are associated with the user identifier of the target user. Target response information may be the same as the set of responses.
[0066] In this context, "reception" typically refers to reception from terminal device 2. However, the concept of "reception" may also include the reception of information input from input devices such as keyboards, mice, and touch panels, as well as the reception of information read from recording media such as optical discs, magnetic discs, and semiconductor memory.
[0067] The processing unit 13 performs various processes. These processes include, for example, those performed by the first decision unit 131, the second decision unit 132, or the comprehensive type information acquisition unit 133.
[0068] The processing unit 13 may configure the information to be output. The information to be output may include, for example, the behavior type diagram and the work type diagram, which will be described later.
[0069] The first decision unit 131 uses the target response information to determine the behavior type and the work type. Then, the first decision unit 131 uses the behavior type and the work type to determine the motivation type and obtains a type identifier to identify the motivation type.
[0070] The first determination unit 131, for example, obtains one type identifier from the 16 types of type identifiers shown in Figure 4.
[0071] The Behavioral / Job Type Determination Means 1311, for example, refers to the Behavioral / Job Type Management Unit 113 and obtains points from the Behavioral / Job Type Management Unit 113 that correspond to the first answer conditions satisfied by each of the two or more question answer information contained in the target user's target answer information, associating them with behavioral types or job types. The Behavioral / Job Type Determination Means 1311 then obtains points for each of the two or more behavioral types and points for each of the two or more job types, determines the behavioral type corresponding to the highest point among the points for each of the two or more behavioral types, and determines the job type corresponding to the highest point among the points for each of the two or more job types.
[0072] The behavioral / job type determination means 1311, for example, constructs a vector using the target user's target response information, provides the vector and the first learning model in the storage unit 11 to a machine learning prediction processing module, executes the module, and obtains a behavioral type identifier, a job type identifier, or both a behavioral type identifier and a job type identifier.
[0073] The behavioral work type determination means 1311 constructs a vector using the target user's target response information, and obtains a behavioral type identifier, a work type identifier, or a behavioral type identifier and a work type identifier that are paired with the vector with the highest similarity to that vector from the first correspondence table.
[0074] The determination means 1312 obtains type identifiers from the motivation type management unit 114 that correspond to the behavior type and work type determined by the behavior work type determination means 1311. These type identifiers are identifiers that identify the motivation type.
[0075] The second decision unit 132 uses the target user's target response information to obtain a skill identifier that identifies the portable skills possessed by the target user.
[0076] The second decision unit 132, for example, uses the target user's target response information to obtain a skill identifier from the portable skill management unit 115 that identifies the portable skills possessed by the target user.
[0077] The second decision unit 132 obtains, for example, one or more skill identifiers from the portable skill management unit 115 that are paired with one or more second response conditions that the target user's target response information satisfies.
[0078] The second decision unit 132 constructs a vector using, for example, the target user's target response information, provides this vector and the second learning model of the storage unit 11 to a module that performs machine learning prediction processing, executes the module, and obtains one or more skill identifiers.
[0079] The second decision unit 132 constructs a vector using, for example, the target user's target response information, and obtains one or more skill identifiers from the second correspondence table that are paired with a vector whose similarity to that vector satisfies the selection criteria. The selection criteria are, for example, that the similarity is equal to or greater than a threshold, or that the similarity is greater than or equal to the above N (where N is a natural number of 1 or more).
[0080] The integrated type information acquisition unit 133 acquires integrated type information from the integrated information management unit 116 that corresponds to identifier conditions where the skill identifier acquired by the second determination unit 132 matches the type identifier acquired by the first determination unit 131.
[0081] The output unit 14 outputs various types of information. These types of information include, for example, type information and general type information.
[0082] Here, output usually refers to transmission to terminal device 2, but it may also be a concept that includes display on a screen, projection using a projector, printing with a printer, sound output, storage on a recording medium, and delivery of processing results to other processing devices or other programs.
[0083] The information output unit 141 outputs type information, including the type identifier acquired by the first determination unit 131.
[0084] The information output unit 141 outputs the comprehensive type information acquired by the comprehensive type information acquisition unit 133.
[0085] The terminal storage unit 21, which constitutes the terminal device 2, stores various types of information. These types of information include, for example, a set of responses and a user identifier.
[0086] The terminal reception unit 22 receives various types of information and instructions. These types of information and instructions include, for example, response sets, output instructions, and questionnaire output instructions.
[0087] Here, "reception" is a concept that includes receiving information input from input devices such as keyboards, mice, and touch panels; receiving information transmitted via wired or wireless communication lines; and receiving information read from recording media such as optical discs, magnetic discs, and semiconductor memory.
[0088] The terminal processing unit 23 performs various processes. These processes include, for example, converting received information and instructions into information and instructions for transmission. Other processes include, for example, converting received information into information for output.
[0089] The terminal transmission unit 24 transmits various information and instructions to the information processing device 1. These various information and instructions include, for example, target response information, response data, output instructions, and questionnaire output instructions.
[0090] The terminal receiving unit 25 receives various types of information from the information processing device 1. These types of information include, for example, questionnaires, type information, and overall type information.
[0091] The terminal output unit 26 outputs various types of information. These types of information include, for example, questionnaires, type information, and overall type information.
[0092] Here, "output" is a concept that includes display on a screen, projection using a projector, printing with a printer, sound output, transmission to an external device, storage on a recording medium, and transfer of processing results to other processing devices or other programs.
[0093] The storage unit 11, user management unit 111, response management unit 112, behavioral work type management unit 113, motivation type management unit 114, portable skill management unit 115, integrated information management unit 116, and terminal storage unit 21 are preferably made of non-volatile recording media, but can also be made of volatile recording media.
[0094] The process by which information is stored in the storage unit 11, etc. is not relevant. For example, information may be stored in the storage unit 11, etc. via a recording medium, information transmitted via a communication line, etc. may be stored in the storage unit 11, etc., or information input via an input device may be stored in the storage unit 11, etc.
[0095] The reception unit 12 and the response reception unit 121 are preferably implemented by wireless or wired communication means, but may also be implemented by means of receiving broadcasts, device drivers for input means such as touch panels and keyboards, or control software for menu screens.
[0096] The processing unit 13, the first decision unit 131, the second decision unit 132, the comprehensive type information acquisition unit 133, the action work type determination means 1311, the determination means 1312, and the terminal processing unit 23 can typically be implemented using a processor, memory, etc. The processing procedures of the processing unit 13, etc., are typically implemented in software, and this software is recorded on a recording medium such as ROM. However, it may also be implemented in hardware (dedicated circuitry). The processor can be a CPU, MPU, GPU, etc., and the type is not limited.
[0097] The output unit 14 and the information output unit 141 may be implemented, for example, by wireless or wired communication means, but they may also be implemented by driver software for an output device such as a display or speaker, or by driver software for an output device and an output device.
[0098] The terminal reception unit 22 can be implemented using device drivers for input means such as touch panels and keyboards, or control software for menu screens, etc.
[0099] The terminal transmission unit 24 is usually implemented by wireless or wired communication means, but it may also be implemented by broadcasting means.
[0100] The terminal receiving unit 25 is usually implemented by wireless or wired communication means, but it may also be implemented by means of receiving broadcasts.
[0101] The terminal output unit 26 may or may not be considered to include output devices such as a display or speakers. The terminal output unit 26 can be implemented using driver software for an output device, or a driver software for an output device and an output device.
[0102] Next, we will explain an example of the operation of information system A. First, we will explain an example of the operation of information processing device 1 using the flowchart in Figure 5.
[0103] (Step S501) The response receiving unit 121 determines whether or not it has received a type output instruction that includes information identifying two or more target response information. If a type output instruction has been received, the unit proceeds to step S502; otherwise, the unit proceeds to step S507.
[0104] The response receiving unit 121 receives, for example, a type output instruction from the terminal device 2. The information that identifies two or more target response pieces is, for example, the user identifier of the target user, or one or more target response pieces.
[0105] (Step S502) The first decision unit 131 obtains two or more target response information that can be obtained using the type output instruction received in step S501. For example, the first decision unit 131 obtains two or more target response information that are paired with a user identifier corresponding to the type output instruction from the response management unit 112. For example, the first decision unit 131 obtains two or more target response information that the type output instruction possesses.
[0106] (Step S503) The first determination unit 131 obtains the user identifier corresponding to the type output instruction received in step S501. The user identifier here is the user identifier of the target user.
[0107] (Step S504) The first determination unit 131, etc., uses two or more target response information obtained in step S502 to determine the type of user identified by the user identifier obtained in step S503. An example of such type determination process will be explained using the flowcharts in Figures 6, 8, and 9.
[0108] (Step S505) The processing unit 13 configures the information to be output. An example of this information configuration process will be explained using the flowchart in Figure 7.
[0109] (Step S506) The information output unit 141 outputs the information configured in step S505. Return to step S501.
[0110] (Step S507) The reception unit 12 determines whether or not it has received the instruction to output the questionnaire. If it has received the instruction to output the questionnaire, it proceeds to step S508; otherwise, it returns to step S501.
[0111] The reception unit 12, for example, receives a questionnaire output instruction from the terminal device 2.
[0112] (Step S508) The processing unit 13 retrieves the questionnaire corresponding to the questionnaire output instruction from the storage unit 11. The questionnaire is usually the first questionnaire and the second questionnaire.
[0113] (Step S509) The output unit 14 outputs the questionnaire obtained in step S513. The output unit 14 also transmits the questionnaire obtained in step S508 to, for example, the terminal device 2.
[0114] (Step S510) The reception unit 12 determines whether or not it has received the response set based on the output of the questionnaire. If it has received the response set, it proceeds to step S511; otherwise, it returns to step S510.
[0115] The reception unit 12 receives, for example, a set of responses from the terminal device 2 that sent the questionnaire. A user identifier is associated with this set of responses. This user identifier is the identifier of the user to whom the questionnaire is administered.
[0116] (Step S511) The processing unit 13 obtains a user identifier corresponding to the received set of responses.
[0117] (Step S512) The processing unit 13 stores the set of answers received in step S510 in the answer management unit 112, associating it with the user identifier. The process returns to step S501.
[0118] In the flowchart shown in Figure 4, processing is terminated by power-off or processing termination interrupts.
[0119] Next, an example of the type determination process in step S504 will be explained using the flowchart in Figure 6.
[0120] (Step S601) The first determination unit 131 assigns 1 to counter i.
[0121] (Step S602) The first decision unit 131 determines whether or not the i-th question answer information exists. If the i-th question answer information exists, the unit proceeds to step S603; otherwise, the unit proceeds to step S608.
[0122] (Step S603) The first decision unit 131 obtains the i-th question answer information.
[0123] (Step S604) The first decision unit 131 determines whether a first answer condition exists corresponding to the i-th question and whether the answer information for the i-th question satisfies the first answer condition. If the first answer condition is met, proceed to step S605; otherwise, proceed to step S607.
[0124] (Step S605) The first decision unit 131 obtains points that correspond to the first answer condition.
[0125] (Step S606) The first decision unit 131 adds the points obtained in step S605 to the points corresponding to the action type and / or work type that are paired with those points.
[0126] (Step S607) The first decision unit 131 increments the counter i by 1. The process returns to step S602.
[0127] (Step S608) The behavioral work type determination means 1311 calculates the degree of each of the two or more behavioral types using points for each of the two or more behavioral types. The degree of the behavioral type is, for example, a standard score for the behavioral type. The standard score for the behavioral type is calculated based on points for the behavioral types of two or more users.
[0128] (Step S609) The behavioral work type determination means 1311 obtains the behavioral type identifier of the behavioral type with the highest points or degree, based on the points or degree of each of the two or more behavioral types.
[0129] The behavioral work type determination means 1311 obtains, for example, a behavioral type identifier representing a large point or degree from among the behavioral type identifiers "attack" or "receive". The behavioral work type determination means 1311 also obtains, for example, a behavioral type identifier representing a large point or degree from among the behavioral type identifiers "feeling" or "thinking".
[0130] The behavioral work type determination means 1311 may also obtain one or more behavioral type identifiers that satisfy the selection criteria. The selection criteria are, for example, that the points are equal to or greater than a threshold, or that the degree is equal to or greater than a threshold.
[0131] (Step S610) The action work type determination means 1311 calculates the degree of each of the two or more work types using points for each of the two or more work types.
[0132] (Step S611) The action work type determination means 1311 obtains a work type identifier for the work type with the highest points or degree, based on the points or degree of each of the two or more work types.
[0133] The behavioral work type determination means 1311 obtains, for example, a work type identifier with a large point or degree from among the work type identifiers "generalist" or "specialist". The behavioral work type determination means 1311 also obtains, for example, a work type identifier with a large point or degree from among the work type identifiers "hunter" or "farmer".
[0134] The action work type determination means 1311 may also obtain one or more work type identifiers that satisfy the selection conditions. The selection conditions are, for example, that the points are equal to or greater than a threshold, or that the degree is equal to or greater than a threshold.
[0135] (Step S612) The determination means 1312 obtains a motivation type identifier from the motivation type management unit 114 that corresponds to the acquired behavior type identifier and the acquired work type identifier.
[0136] (Step S613) The second determination unit 132 assigns 1 to counter i.
[0137] (Step S614) The second decision unit 132 determines whether or not the i-th question answer information exists. If the i-th question answer information exists, the unit proceeds to step S615; otherwise, the unit proceeds to step S620.
[0138] (Step S615) The second decision unit 132 obtains the i-th question answer information.
[0139] (Step S616) The second decision unit 132 determines whether a second answer condition exists corresponding to the i-th question and whether the answer information for the i-th question satisfies the second answer condition. If the second answer condition is met, proceed to step S617; otherwise, proceed to step S619.
[0140] (Step S617) The second decision unit 132 obtains points corresponding to the second answer condition.
[0141] (Step S618) The second determination unit 132 adds the points obtained in step S617 to the points of the skill identifier that is paired with the points obtained in step S617.
[0142] (Step S619) The second determination unit 132 increments counter i by 1. Return to step S614.
[0143] (Step S620) The second determination unit 132 obtains one or more skill identifiers that correspond to points that match the selection criteria. The selection criteria are, for example, that the points are equal to or greater than a threshold.
[0144] Next, an example of the information configuration process in step S505 will be explained using the flowchart in Figure 7.
[0145] (Step S701) The processing unit 13 constructs a behavior type diagram that graphically represents the behavior types of the target user using the degree of two or more behavior types.
[0146] (Step S702) The processing unit 13 constructs a work type diagram that graphically represents the behavioral types of the target user using the degree of two or more work types.
[0147] (Step S703) The processing unit 13 obtains the type identifier of the motivation type.
[0148] (Step S704) The processing unit 13 obtains recommendation information from the motivation type management unit 114 that corresponds to the type identifier obtained in step S703.
[0149] (Step S705) The processing unit 13 configures type information having an action type, a job type, and recommendation information.
[0150] (Step S706) The processing unit 13 obtains one or more skill identifiers.
[0151] (Step S707) The processing unit 13 detects an identifier condition that matches one or more skill identifiers obtained in step S706.
[0152] (Step S708) The processing unit 13 obtains comprehensive type information from the comprehensive information management unit 116 that corresponds to the identifier condition detected in step S707.
[0153] (Step S709) The processing unit 13 configures the information to be output. It returns to the higher-level processing unit.
[0154] Next, we will explain a second example of the type determination process in step S504 using the flowchart in Figure 8. The flowchart in Figure 8 shows the case where a correspondence table is used.
[0155] (Step S801) The first decision unit 131 or the second decision unit 132 constructs a response vector from the set of responses of the target user.
[0156] A response vector is a vector based on target response information. For example, a response vector can be a vector whose elements are two or more individual response pieces from the target response information, or a vector whose elements are the results of statistically processing two or more response pieces from the target response information.
[0157] (Step S802) The first decision unit 131 or the second decision unit 132 assigns 1 to counter i.
[0158] (Step S803) The first decision unit 131 or the second decision unit 132 determines whether the i-th type vector exists in the behavioral work type management unit 113 or the motivation type management unit 114. If the i-th type vector exists, the process proceeds to step S804; otherwise, it returns to the higher-level process.
[0159] (Step S804) The first decision unit 131 or the second decision unit 132 obtains the i-th type vector.
[0160] (Step S805) The first decision unit 131 or the second decision unit 132 obtains the similarity between the answer vector obtained in step S801 and the type vector obtained in step S804.
[0161] (Step S806) The first decision unit 131 or the second decision unit 132 determines whether the similarity score obtained in step S805 satisfies the similarity conditions. If the similarity conditions are met, the process proceeds to step S807; otherwise, the process proceeds to step S808. The similarity conditions include, for example, the similarity score being equal to or greater than a threshold, the similarity score being greater than a threshold, or the similarity score being greater than or equal to the top N (where N is a natural number greater than or equal to 1).
[0162] (Step S807) The first decision unit 131 or the second decision unit 132 obtains a type identifier that is paired with the i-th type vector and stores the type identifier in a buffer (not shown). The type identifier is an action type identifier, a job type identifier, a motivation type identifier, or a set of an action type identifier, a job type identifier, and a motivation type identifier.
[0163] (Step S808) The first decision unit 131 or the second decision unit 132 increments the counter i by 1. Return to step S803.
[0164] In addition, in the flowchart of Figure 8, the actions to obtain the behavior type identifier, work type identifier, and motivation type identifier may be performed three times each.
[0165] Next, a third example of the type determination process in step S504 will be explained using the flowchart in Figure 9. The flowchart in Figure 9 shows the case where a learning model is used. In the flowchart in Figure 9, the explanation of the same steps as in the flowchart in Figure 8 will be omitted.
[0166] (Step S901) The first decision unit 131 or the second decision unit 132 acquires the learning model.
[0167] (Step S902) The first decision unit 131 or the second decision unit 132 provides the response vector obtained in S601 and the learning model to a machine learning prediction processing module and executes the module.
[0168] (Step S903) The first decision unit 131 or the second decision unit 132 obtains an action type identifier, a work type identifier, a motivation type identifier, or a set of an action type identifier, a work type identifier, and a motivation type identifier, which are the results of the execution in step S902.
[0169] In addition, in the flowchart of Figure 9, the actions to obtain the behavior type identifier, work type identifier, and motivation type identifier may be performed three times each.
[0170] Next, an example of the operation of terminal device 2 will be explained using the flowchart in Figure 10.
[0171] (Step S1001) The terminal reception unit 22 determines whether or not it has received a type output instruction. If it has received a type output instruction, it proceeds to step S1002; if it has not received a type output instruction, it proceeds to step S1005.
[0172] (Step S1002) The terminal processing unit 23 uses the type output instruction received in step S1001 to configure a type output instruction to be transmitted. The terminal transmission unit 24 transmits the type output instruction to the information processing device 1.
[0173] (Step S1003) The terminal receiving unit 25 determines whether or not it has received type information, etc., from the information processing device 1. If type information, etc., has been received, the process proceeds to step S1004; otherwise, the process returns to step S1003.
[0174] (Step S1004) The terminal processing unit 23 uses the information received in step S1003 to configure the output type information, etc. The terminal output unit 26 outputs the said type information, etc. The process returns to step S1001.
[0175] (Step S1005) The terminal reception unit 22 determines whether or not it has received a questionnaire output instruction. If it has received a questionnaire output instruction, it proceeds to step S1006; if it has not received a type output instruction, it returns to step S1001.
[0176] (Step S1006) The terminal processing unit 23 uses the questionnaire output instruction received in step S1005 to configure a questionnaire output instruction to be transmitted. The terminal transmission unit 24 transmits the questionnaire output instruction to the information processing device 1.
[0177] (Step S1007) The terminal receiving unit 25 determines whether or not it has received a questionnaire from the information processing device 1. If a questionnaire has been received, the process proceeds to step S1008; otherwise, the process returns to step S1007.
[0178] (Step S1008) The terminal processing unit 23 uses the questionnaire received in step S1007 to configure the questionnaire to be output. The terminal output unit 26 outputs the questionnaire.
[0179] (Step S1009) The terminal reception unit 22 determines whether or not it has received the set of responses to the outputted questionnaire. If it has received the set of responses, it proceeds to step S1010; otherwise, it returns to step S1009.
[0180] (Step S1010) The terminal processing unit 23 uses the set of answers received in step S1009 to construct a set of answers to be transmitted. The terminal transmission unit 24 transmits the set of answers to the information processing device 1. The process returns to step S1001.
[0181] In the flowchart shown in Figure 9, processing is terminated by power-off or processing termination interrupts.
[0182] The following describes a specific example of the operation of information system A in this embodiment.
[0183] Currently, the storage unit 11 of the information processing device 1 stores the first questionnaire shown in Figure 11 and the second questionnaire shown in Figure 12. The first questionnaire is a set of so-called standard questions. For the standard questions, for example, one of the following answers is entered: "[1] Does not apply [2] Somewhat applies [3] Applies [4] Strongly applies." The second questionnaire is a set of so-called opposition questions. For the opposition questions, for example, one of the following answers is entered: "[1] Closer to A [2] Somewhat close to A [3] Somewhat close to B [4] Closer to B."
[0184] Furthermore, the storage unit 11 stores the type-skill management table shown in Figure 13. The type-skill management table is a table used to determine the behavior type, job type, and portable skills. The attributes "Category 1," "Category 2," "Category 3," and "Category 4" of the type-skill management table indicate the behavior type, job type, or portable skill corresponding to the question. The attribute "Question No." of the type-skill management table is the question identifier and corresponds to the "Question No." of the first or second questionnaire. The attribute "Answer Value" of the type-skill management table is the first or second answer condition. The attribute values of "Farmer," "Attack," "Generalist," "Feeling," "Hunter," "Receive," "Specialist," and "Thinking" indicate the points awarded to the corresponding type (job type or behavior type) when the first answer condition is met.
[0185] In other words, the record for question No. "133" in the Type Skill Management Table (Figure 13) has a primary response condition (response value) of "1". Therefore, if the answer to this question is "1", the points for the job type "Farmer" will be increased by "2", and the points for "Hunter" will be increased by "-1" (decreased by "1").
[0186] Furthermore, the record for question No. "134" in the Type Skill Management Table (Figure 13) has a second response condition (response value) of "2," indicating that if the answer to this question is "2," then "2" points are awarded to the portable skill "Problem-Solving Ability, Transformative Ability, Driving Force." Note that the portable skill "Problem-Solving Ability, Transformative Ability, Driving Force" has "Problem-Solving Ability" as its higher-level skill, "Transformative Ability" as its attention-based skill, and "Driving Force" as its lower-level skill.
[0187] Furthermore, the Motivation Type Management Unit 114 stores the First Motivation Type Management Table shown in Figure 4. The First Motivation Type Management Table is a table that manages the relationship between pairs of two behavioral types and two work types and their respective motivation types.
[0188] Furthermore, the Motivation Type Management Unit 114 stores the second motivation type management table shown in Figure 14. The second motivation type management table is a table that manages recommendation information corresponding to motivation types. The motivation type management table has "ID," "Type," "Character Name," and "Recommendation Information." "Recommendation Information" is information that is provided to users whose motivation type has been identified. Here, "Recommendation Information" has "Overall Description" and "Tendencies to Fall Into and Directions for Stepping Up." "Overall Description" has "Heading" and "Description." "Tendencies to Fall Into and Directions for Stepping Up" has "Tendencies to Fall Into" and "Directions for Stepping Up." "ID" is information that identifies the record. "Type" is the motivation type, and there are 16 types here. "Character Name" is the name of the character corresponding to the motivation type.
[0189] Furthermore, the Integrated Information Management Unit 116 stores the Integrated Information Management Table shown in Figure 15. The Integrated Information Management Table manages two or more records that have "ID," "Identifier Condition," "Integrated Type," and "Recommendation Information." The "Identifier Condition" is "Motivation Type" and "Portable Skill." Here, "Portable Skill" matches the portable skill that the user scored the highest on.
[0190] Furthermore, the user management unit 111 stores a user management table having the structure shown in Figure 16. The user management table is a table that manages user information. The user management table manages two or more records that have "ID", "user identifier", and "user attribute value". The "user attribute value" has "invariant user attribute value" and "variable user attribute value". The "invariant user attribute value" here is "name" and "gender". The "variable user attribute value" here is "age", "organization identifier", "department identifier", "position", "behavior type", "job type", and "portable skills". "Invariant user attribute value" is a user attribute value that does not usually change (changes only in specific cases). "Variable user attribute value" is a user attribute value that can change. The "organization identifier" here is the company name. The "department identifier" here is the department name. "Behavior type", "job type", and "portable skills" are information obtained based on the user's responses to the first and second questionnaires.
[0191] In the above situation, assume that User U's responses to the first and second questionnaires have been transmitted from User U's terminal device 2. Figure 17 shows an example of the screen display for the second questionnaire that User U has answered.
[0192] Then, the response receiving unit 121 of the information processing device 1 receives the set of responses from user U from the terminal device 2.
[0193] Next, the first decision unit 131 acquires the received set of responses. Then, for example, the first decision unit 131 uses the set of responses to acquire points "3.6" corresponding to user U's action type identifier "Attack", points "1.4" corresponding to "Receive", points "2.9" corresponding to "Feeling", and points "9.9" corresponding to "Thinking". Furthermore, the first decision unit 131 uses the set of responses to acquire points "8.6" corresponding to the job type identifier "Generalist", points "3.8" corresponding to "Specialist", points "5.9" corresponding to "Farmer", and points "3.4" corresponding to "Hunter".
[0194] Next, the first decision unit 131 obtains the user U's behavior type identifiers "Attack" and "Thinking," and the job type identifiers "Generalist" and "Farmer." Then, the first decision unit 131 obtains the user U's behavior type / job type identifier "ATGF."
[0195] Next, the first decision unit 131 uses the points for each of the four behavior types described above to calculate the degree (in this case, the standard score) of each behavior type. The first decision unit 131 also uses the points for each of the four work types described above to calculate the degree (in this case, the standard score) of each work type.
[0196] Furthermore, the second decision unit 132, for example, acquires user U's portable skill "driving force" using the received set of answers through the process described using the flowchart in Figure 6.
[0197] Next, the processing unit 13 constructs a behavior type diagram that graphically represents the behavior type of the target user using the degree of each of the four behavior types. The processing unit 13 also constructs a work type diagram that graphically represents the work type of the target user using the degree of each of the four work types. Furthermore, the processing unit 13 calculates the standard score for each behavior type of user U among a large number of users based on the degree of each behavior type.
[0198] Furthermore, the processing unit 13 obtains recommendation information that corresponds to the acquired user U type identifier "ATGF" from the motivation type management table (Figure 14).
[0199] Furthermore, the comprehensive type information acquisition unit 133 acquires the comprehensive type "1201" which is paired with the identifier condition having the motivation type identifier "ATGF" and the portable skill "driving force," as well as the recommendation information "You are a serious and steady manager type with driving force..." from the comprehensive information management table (Figure 15).
[0200] Next, the processing unit 13 configures the information to be transmitted to user U's terminal device 2. Such information includes, for example, the user U's behavior type / job type identifier "ATGF", portable skill "Driving Force", overall type "1201", behavior type diagram, job type diagram, recommendation information for behavior type / job type, and recommendation information for overall type "1201" such as "You are a serious and reliable administrator type with driving force...".
[0201] Next, the information output unit 141 transmits the configured information to the user U's terminal device 2.
[0202] User U's terminal device 2 receives and outputs the information. Examples of output for the behavior type diagram and work type diagram are shown in Figure 18. In Figure 18, the behavior type diagram is 1801 and the work type diagram is 1802.
[0203] As described above, according to this embodiment, the behavioral type and work type of an organization's members can be easily determined using the responses to a questionnaire, and information that takes both the behavioral type and work type into consideration can be provided to the members. As a result, members can learn about their various types and take actions to promote their own growth.
[0204] Furthermore, according to this embodiment, the organization can acquire the portable skills of its members using their questionnaire responses, and provide members with comprehensive information using those portable skills, behavioral types, and work types, thereby supporting their growth. As a result, members can take more appropriate actions for their own growth.
[0205] The processing in this embodiment may be implemented by software. This software may be distributed by software download or the like. Alternatively, this software may be recorded on a recording medium such as a CD-ROM and distributed. This also applies to other embodiments in this specification. The software that implements the information processing device 1 in this embodiment is the following program. In other words, this program is a program that causes a computer to function as an answer receiving unit that receives target answer information which is target answer information of a target user who is a member of an organization and includes two or more question answer information which has answer information associated with a question identifier that identifies a question; a first determination unit that uses the target answer information to determine an action type which identifies the tendency of the target user's actions at work and a job type which identifies the tendency of the target user's work; a first determination unit that uses the action type and the job type to determine a motivation type which identifies the target user's aspirations at work and obtains a type identifier which identifies the motivation type; and an information output unit that outputs type information including the type identifier obtained by the first determination unit.
[0206] Figure 19 is a block diagram of a computer system 300 that executes the program described herein to realize the various embodiments of the information processing device 1 described above.
[0207] In Figure 19, the computer system 300 includes a computer 301 with a CD-ROM drive, a keyboard 302, a mouse 303, and a monitor 304.
[0208] In Figure 19, the computer 301 includes, in addition to the CD-ROM drive 3012, an MPU 3013, a bus 3014 connected to the CD-ROM drive 3012, a ROM 3015 for storing programs such as boot-up programs, a RAM 3016 connected to the MPU 3013 for temporarily storing application program instructions and providing temporary storage space, and a hard disk 3017 for storing application programs, system programs, and data. Although not shown here, the computer 301 may further include a network card for providing connectivity to a LAN.
[0209] The program that causes the computer system 300 to execute the functions of the information processing device 1, etc., as described above, may be stored on the CD-ROM 3101, inserted into the CD-ROM drive 3012, and then transferred to the hard disk 3017. Alternatively, the program may be transmitted to the computer 301 via a network (not shown) and stored on the hard disk 3017. The program is loaded into the RAM 3016 during execution. The program may also be loaded directly from the CD-ROM 3101 or the network.
[0210] The program does not necessarily have to include an operating system (OS) or third-party program that causes the computer 301 to execute the functions of the information processing device 1, etc., as described above. The program only needs to include the instruction portion that calls the appropriate function (module) in a controlled manner and obtains the desired result. How the computer system 300 operates is well known, so a detailed explanation is omitted.
[0211] In the above program, steps such as sending information and receiving information do not include hardware-based processing, such as processing performed by a modem or interface card in the transmission step (processing that can only be performed by hardware).
[0212] Furthermore, the computer running the above program may be a single computer or multiple computers. In other words, it may perform centralized processing or distributed processing.
[0213] Furthermore, it goes without saying that in each of the above embodiments, two or more communication means present in a single device may be physically implemented in a single medium.
[0214] Furthermore, in each of the above embodiments, each process may be implemented by centralized processing by a single device, or by distributed processing by multiple devices.
[0215] It goes without saying that the present invention is not limited to the embodiments described above, and various modifications are possible, all of which are also included within the scope of the present invention. [Industrial applicability]
[0216] As described above, the information processing device according to the present invention has the effect of easily determining the behavioral type and work type of an organization's members using questionnaire responses, and providing members with information that takes both the behavioral type and work type into consideration, making it useful as an information processing device. [Explanation of Symbols]
[0217] A Information Systems 1. Information Processing Device 2 Terminal devices 11 Storage Unit 12 Reception Department 13 Processing Unit 14 Output section 21 Terminal storage section 22 Terminal Reception Section 23 Terminal Processing Unit 24 Terminal transmission unit 25 Receiving part of the terminal 26 Terminal output section 111 User Management Department 112 Response Management Department 113 Action-oriented work type: Management Department 114 Motivation Type Management Department 115 Portable Skill Management Department 116 General Information Management Department 121 Response Reception Department 131 First Decision Department 132 Second decision section 133 General Type Information Acquisition Unit 141 Information Output Unit 1311 Methods for determining behavioral work type 1312 Decision-making method
Claims
1. A response receiving unit that receives target response information which is target response information of a target user who is a member of the organization and includes two or more question response pieces of information which correspond to a question identifier that identifies the question, A first determination unit determines, using the aforementioned target response information, a behavioral type that identifies the target user's tendencies in work behavior and a work type that identifies the target user's tendencies regarding work, and using the said behavioral type and work type, determines a motivation type that identifies the target user's aspirations in work, and obtains a type identifier that identifies the said motivation type. The system comprises an information output unit that outputs type information including the type identifier acquired by the first determination unit, There are four types each of the aforementioned behavioral types and work types. The aforementioned first decision unit is, From 16 types of type identifiers, obtain one type identifier. A behavioral work type management unit stores behavioral work type determination information for determining the behavioral type and the work type using the target user's target response information, The system further comprises a motivation type management unit that stores 16 types of information, each of which has an action type, a work type, and a type identifier associated with it. The aforementioned behavioral work type determination information consists of two or more types of management information. The aforementioned type management information includes a first response condition and points, The aforementioned first response condition has a correspondence between the question identifier and the response information, The aforementioned points correspond to behavioral types, work types, or both behavioral and work types. The aforementioned first decision unit is, Action work type determination means that obtains points from the action work type management unit having two or more type management information, corresponding to the first answer condition having two or more question answer information in the target answer information, in association with action type and / or work type, sums up the points corresponding to each of the four action types, sums up the points corresponding to each of the four work types, determines the action type corresponding to the largest point among the summed points of each of the four action types, and determines the work type corresponding to the largest point among the summed points of each of the four work types, An information processing apparatus comprising: determination means for obtaining type identifiers corresponding to the behavior type and work type determined by the behavior work type determination means from the motivation type management unit.
2. A response receiving unit that receives target response information which is target response information of a target user who is a member of the organization and includes two or more question response pieces of information which correspond to a question identifier that identifies the question, A first determination unit determines, using the aforementioned target response information, a behavioral type that identifies the target user's tendencies in work behavior and a work type that identifies the target user's tendencies regarding work, and using the said behavioral type and work type, determines a motivation type that identifies the target user's aspirations in work, and obtains a type identifier that identifies the said motivation type. The system comprises an information output unit that outputs type information including the type identifier acquired by the first determination unit, There are four types each of the aforementioned behavioral types and work types. The aforementioned first decision unit is, From 16 types of type identifiers, obtain one type identifier. A behavioral work type management unit stores behavioral work type determination information for determining the behavioral type and the work type using the target user's target response information, The system further comprises a motivation type management unit that stores 16 types of information, each of which has an action type, a work type, and a type identifier associated with it. The aforementioned behavioral work type determination information is the first learning model. The first learning model described above is: Learning model A, obtained through machine learning training using two or more training data sets having vectors and action types obtained from response information corresponding to two or more question identifiers, and learning model B, obtained through machine learning training using two or more training data sets having vectors and work types obtained from response information corresponding to two or more question identifiers, or A learning model C obtained through machine learning processing using two or more training data sets having vectors obtained from response information corresponding to two or more question identifiers, action types, and work types, The aforementioned first decision unit is, Methods for determining behavioral work type, The aforementioned behavioral work type determination means comprises a determination means for obtaining a type identifier paired with the determined behavioral type and work type from the motivation type management unit, The aforementioned behavioral work type determination means is A vector is constructed using the target user's target response information, this vector and the learning model A are provided to a machine learning prediction processing module, the module is executed to obtain an action type identifier, and this vector and the learning model B are provided to a machine learning prediction processing module, the module is executed to obtain a job type identifier. or An information processing device that constructs a vector using target user response information, provides the vector and the learning model C to a machine learning prediction processing module, executes the module, and obtains an action type identifier and a job type identifier.
3. A response receiving unit that receives target response information which is target response information of a target user who is a member of the organization and includes two or more question response pieces of information which correspond to a question identifier that identifies the question, A first determination unit determines, using the aforementioned target response information, a behavioral type that identifies the target user's tendencies in work behavior and a work type that identifies the target user's tendencies regarding work, and using the said behavioral type and work type, determines a motivation type that identifies the target user's aspirations in work, and obtains a type identifier that identifies the said motivation type. The system comprises an information output unit that outputs type information including the type identifier acquired by the first determination unit, There are four types each of the aforementioned behavioral types and work types. The aforementioned first decision unit is, From 16 types of type identifiers, obtain one type identifier. A behavioral work type management unit stores behavioral work type determination information for determining the behavioral type and the work type using the target user's target response information, The system further comprises a motivation type management unit that stores 16 types of information, each of which has an action type, a work type, and a type identifier associated with it. The aforementioned behavioral work type determination information is the first correspondence table. The aforementioned first correspondence table is, Correspondence table A has two or more correspondence information sets that associate vectors obtained from response information corresponding to two or more question identifiers with behavior types, and correspondence table B has two or more correspondence information sets that associate vectors obtained from response information corresponding to two or more question identifiers with work types. or A correspondence table C has vectors obtained from response information associated with two or more question identifiers, and two or more correspondence pieces of information that associate with behavior type and work type. The aforementioned first decision unit is, Methods for determining behavioral work type, The aforementioned behavioral work type determination means comprises a determination means for obtaining a type identifier paired with the determined behavioral type and work type from the motivation type management unit, The aforementioned behavioral work type determination means is A vector is constructed using the target user's target response information, the behavior type identifier corresponding to the vector with the highest similarity to that vector is obtained from the correspondence table A, and the work type identifier corresponding to the vector with the highest similarity to that vector is obtained from the correspondence table B. or An information processing device that constructs a vector using the target user's target response information, and obtains the behavior type identifier and work type identifier that are paired with the vector with the highest similarity to the vector from the correspondence table C.
4. A portable skill management unit stores two or more portable skill information items, each having a second answer condition that associates a question identifier with answer information, and a skill identifier that identifies a portable skill. A comprehensive information management unit stores two or more comprehensive information items, each having identifier conditions that correspond to a type identifier and a skill identifier, and comprehensive type information relating to a comprehensive type that is a comprehensive type. A second decision unit obtains a skill identifier from the portable skill management unit that corresponds to the second response condition having the aforementioned target response information, The system further comprises a comprehensive type information acquisition unit that acquires comprehensive type information from the comprehensive information management unit that corresponds to an identifier condition specified by the skill identifier acquired by the second determination unit and the type identifier acquired by the first determination unit, The aforementioned information output unit is An information processing apparatus according to any one of claims 1 to 3, which outputs the comprehensive type information acquired by the comprehensive type information acquisition unit.
5. An information processing method comprising all the processing performed by the information processing device described in any one of claims 1 to 3.
6. Computers, A program for causing an information processing device to function as described in any one of claims 1 to 3.
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