Information processing device, authentication system, authentication method and program

Abstract

Provided are an information processing device, an authentication system, an authentication method, and a non-transitory computer-readable medium with which even better memories can be created. An information processing device (10) comprises a preference information acquisition unit (11) that acquires preference information regarding the preferences of a user, a registration unit (12) that registers the user's registration biometric information and preference information in a user information storage unit (13) in association with each other, an authentication unit (14) that performs biometric authentication by comparing user authentication biometric information acquired at each of a plurality of sites in a facility with the registration biometric information, and a guidance control unit (15) that controls guidance on the basis of at least the user's preference information when biometric authentication is successful.

Description

Information processing device, authentication system, authentication method, and non-transitory computer-readable medium

[0001] The present disclosure relates to an information processing device, an authentication system, an authentication method, and a non-transitory computer-readable medium.

[0002] Attempts are being made in entertainment facilities to create better memories for visitors using facial recognition technology. For example, Patent Document 1 (Patent Document 1) describes an information processing device that associates and stores ticket information read at the entrance gate of an entertainment facility with a facial image of the visitor captured by a camera installed at the entrance. Patent Document 1 also describes identifying the visitor by comparing facial images of the visitor captured by cameras installed at various locations within the entertainment facility with the stored facial image. Patent Document 1 also describes acquiring the visitor's route by determining the visitor's location information based on information transmitted from a GPS transmitter installed on the admission ticket. Patent Document 1 also describes providing a printout of the visitor record in a print service area at the exit of the entertainment facility, in which the visitor's route is printed on a map of the entertainment facility. Patent Document 1 also describes that the printout of the visitor record may include images of the entertainment facility's characters and attractions.

[0003] Japanese Patent Application Laid-Open No. 2022-096041

[0004] However, in Patent Document 1, the visitor user cannot choose a character that they like. Therefore, a character that the visitor does not like may be printed as a record of the visit. As such, it is desirable to create even better memories for the user.

[0005] An object of the present disclosure is to provide an information processing device, an authentication system, an authentication method, and a non-transitory computer-readable medium that can create even better memories.

[0006] An information processing device according to a first aspect of the present disclosure includes a preference information acquisition means for acquiring preference information relating to a user's preferences, a user information registration means for correlating the user's registration biometric information with the preference information and registering the association in a storage means, an authentication means for performing biometric authentication by matching the user's authentication biometric information acquired at each of a plurality of points within a facility with the registration biometric information, and a guidance control means for controlling guidance based on at least the user's preference information if the biometric authentication is successful.

[0007] An authentication system according to a second aspect of the present disclosure comprises authentication terminals installed at multiple locations within a facility, and an information processing device capable of communicating with the authentication terminal, wherein the information processing device comprises a preference information acquisition means for acquiring preference information regarding a user's preferences, and a user information registration means for registering the user's registration biometric information and the preference information in a storage means in association with each other, the authentication terminal comprises an authentication biometric information acquisition means for acquiring the user's authentication biometric information, and the information processing device further comprises an authentication means for performing biometric authentication by matching the registration biometric information with the authentication biometric information, and a guidance control means for controlling guidance based on at least the user's preference information if the biometric authentication is successful.

[0008] An authentication method according to a third aspect of the present disclosure is a method in which a computer acquires preference information regarding a user's preferences, associates the user's registration biometric information with the preference information and registers the association information in a storage means, performs biometric authentication by matching the user's authentication biometric information acquired at each of a plurality of points within a facility with the registration biometric information, and, if the biometric authentication is successful, controls guidance based at least on the user's preference information.

[0009] A non-transitory computer-readable medium according to a fourth aspect of the present disclosure stores a program that causes a computer to execute the following processes: acquiring preference information regarding a user's preferences; correlating the user's registration biometric information with the preference information and registering the association in a storage means; performing biometric authentication by matching the user's authentication biometric information acquired at each of a plurality of points within a facility with the registration biometric information; and, if the biometric authentication is successful, controlling guidance based at least on the user's preference information.

[0010] It is possible to provide an information processing device, an authentication system, an authentication method, and a non-transitory computer-readable medium that can create even better memories.

[0011] 1 is a block diagram showing an example of an information processing device according to embodiment 1. FIG. 2 is a flowchart showing an example of an authentication method according to embodiment 1. FIG. 3 is a block diagram showing an example of an authentication system according to embodiment 2. FIG. 4 is a block diagram showing an example of an authentication terminal according to embodiment 2. FIG. 5 is a block diagram showing an example of an information processing device according to embodiment 2. FIG. 6 is a diagram showing an example of a data structure of user information according to embodiment 2. FIG. 7 is a diagram showing an example of a data structure of history information according to embodiment 2. FIG. 8 is a diagram showing an example of a data structure of payment history information according to embodiment 2. FIG. 9 is a diagram showing an example of a data structure of guidance information according to embodiment 2. FIG. 10 is a flowchart showing an example of a user information registration process in an authentication method according to embodiment 2. FIG. 11 is a flowchart showing an example of an authentication method according to embodiment 2. FIG. 12 is a diagram showing an example of a display unit of an authentication terminal according to embodiment 2. FIG. 13 is a diagram showing another example of the display unit of the authentication terminal according to embodiment 2.

[0012] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. <Embodiment 1> FIG. 1 is a block diagram illustrating an example of an information processing device 10 according to embodiment 1. The information processing device 10 executes biometric authentication processing of a user acquired at each of multiple locations in an entertainment facility such as a theme park. Here, the user refers to a visitor to the entertainment facility. The information processing device 10 is capable of communicating with authentication terminals (not shown) installed at each of multiple locations in the entertainment facility. The information processing device 10 may also be capable of communicating with a user terminal (not shown) carried by the user. The information processing device 10 may also be capable of communicating with a registration terminal (not shown) installed inside or outside the entertainment facility.

[0013] As shown in FIG. 1, the information processing device 10 includes a preference acquisition unit 11, a registration unit 12, a user information storage unit 13, an authentication unit 14, and a guidance control unit 15.

[0014] The preference acquisition unit 11 is also called a preference information acquisition means. The preference acquisition unit 11 acquires preference information related to the user's preferences. Here, the preference information is, for example, the name of a character (hereinafter referred to as a "character name") or the name of an attraction (hereinafter referred to as an "attraction name") that the user likes at the entertainment facility. Specifically, the preference information may be transmitted to the information processing device 10 from one of authentication terminals installed at each of multiple locations in the entertainment facility. Alternatively, the preference information may be transmitted to the information processing device 10 from a registration terminal (not shown) installed inside or outside the entertainment facility. Alternatively, the preference information may be transmitted to the information processing device 10 from a user terminal (not shown) that can communicate with the information processing device 10. The preference acquisition unit 11 supplies the transmitted preference information to the registration unit 12.

[0015] The registration unit 12 is also referred to as a user information registration means. The registration unit 12 registers user information in the user information storage unit 13. Here, the user information is information in which at least the user's preference information and the user's biometric information for registration are associated with each other. The user's biometric information for registration is, for example, information extracted from a body image generated by photographing the user's body. The user's body to be photographed is at least a part of the user's body, such as the user's face, fingers, eyes, ears, or palm. Note that a body image acquired by photographing the user's body using one of authentication terminals installed at multiple locations in an entertainment facility may be transmitted from the authentication terminal to the information processing device 10. The information processing device 10 may also be equipped with a camera (not shown), which may photograph the user's body and acquire the body image. Alternatively, the user's body may be photographed using a camera on a user terminal capable of communicating with the information processing device 10, and the body image may be input to the information processing device 10 from the user terminal.

[0016] The user information storage unit 13 is also called a storage unit. The user information storage unit 13 stores the registration biometric information and the preference information in association with each other.

[0017] The authentication unit 14 is also called an authentication means. The authentication unit 14 performs biometric authentication by comparing the user's authentication biometric information acquired by authentication terminals installed at multiple locations in the entertainment facility with the registration biometric information stored in the user information storage unit 13.

[0018] The guidance control unit 15 is also called a guidance control means. When biometric authentication is successful, the guidance control unit 15 controls the guidance to be output from the authentication terminal based on the preference information of the user stored in the user information storage unit 13.

[0019] FIG. 2 is a flowchart showing an authentication method according to the first embodiment. First, the registration unit 12 acquires the user's biometric information for registration (step S10). Next, the preference acquisition unit 11 acquires the user's preference information (step S11). Next, the user information storage unit 13 stores the user's biometric information for registration and the preference information in association with each other (step S12). Next, when the authentication unit 14 receives biometric information for authentication from authentication terminals installed at multiple locations in the entertainment facility, it performs biometric authentication by comparing the biometric information for registration with the biometric information for authentication (step S13). If the biometric authentication is unsuccessful (No in step S14), the process ends. On the other hand, if the biometric authentication is successful (Yes in step S14), the guidance control unit 15 controls the guidance provided by the authentication terminal based on the preference information stored in the user information storage unit 13 (step S15), and then the process ends.

[0020] According to the information processing device 10 according to the first embodiment described above, the authentication terminals installed at each of the multiple locations in the entertainment facility provide guidance based on the user's preference information, thereby enabling the user to create even better memories.

[0021] The information processing device 10 includes a processor, a memory, and a storage device (not shown). The storage device stores a computer program that implements the processing of the authentication method according to this embodiment. The processor then loads the computer program from the storage device into the memory and executes the computer program. This allows the processor to implement the functions of a preference acquisition unit 11, a registration unit 12, an authentication unit 14, and a guidance control unit 15.

[0022] Alternatively, the preference acquisition unit 11, the registration unit 12, the authentication unit 14, and the guidance control unit 15 may each be realized by dedicated hardware. Furthermore, some or all of the components of each device may be realized by general-purpose or dedicated circuits, processors, etc., or a combination of these. These may be configured by a single chip, or by multiple chips connected via a bus. Some or all of the components of each device may be realized by a combination of the above-mentioned circuits, etc., and a program. Furthermore, a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), an FPGA (Field-Programmable Gate Array), etc. may be used as the processor.

[0023] Second Embodiment Next, an authentication system 100 according to a second embodiment will be described. Fig. 3 is a block diagram showing the overall configuration of the authentication system 100 according to the second embodiment. The authentication system 100 is a computer system that performs biometric authentication of a user U in an entertainment facility such as a theme park. In the following, facial authentication will be described as an example of biometric authentication, but the present invention is not limited to this.

[0024] The authentication system 100 includes authentication terminals 200-1, 200-2, ... 200-i, ... 200-n (1 ≤ i ≤ n, n is a positive integer) and an information processing device 300. The authentication terminals 200-1, 200-2, ... 200-i, ... 200-n and the information processing device 300 are capable of communicating with each other via a network N. The information processing device 300 may be capable of communicating with a user terminal (not shown) carried by a user. The information processing device 300 may be capable of communicating with a registration terminal (not shown) installed inside or outside the entertainment facility. The authentication terminals 200-1, 200-2, ... 200-i, ... 200-n may be capable of communicating with the user terminal using a predetermined method of short-range wireless communication. Furthermore, the authentication terminals 200-1, 200-2, ... 200-i, ... 200-n may be capable of communicating with the user terminals via a network N. Furthermore, the network N is a wired or wireless communication line.

[0025] Hereinafter, when referring to the authentication terminals 200-1, 200-2, ... 200-i, ... 200-n without distinguishing between them, each of the authentication terminals 200-1, 200-2, ... 200-i, ... 200-n may be simply referred to as the authentication terminal 200. The authentication terminals 200 are, for example, digital signage that are installed at each of a plurality of points 1, 2, ... point i, ... point n in an entertainment facility.

[0026] 4 is a block diagram showing an example of the authentication terminal 200. As shown in FIG. 4, the authentication terminal 200 includes a camera 210, a storage unit 220, a memory 230, a communication unit 240, an output unit 250, and a control unit 260.

[0027] The camera 210 takes an image in accordance with the control of the control unit 260. The camera 210 takes an image of the face of the user U in accordance with the control of the control unit 260.

[0028] The storage unit 220 is a storage device that stores a program 221 for realizing each function of the authentication terminal 200. The memory 230 is a volatile storage device such as RAM, and is a storage area for temporarily storing information when the control unit 260 is operating. The communication unit 240 is a communication interface with the network N.

[0029] The output unit 250 outputs the information processing result of the control unit 260. For example, the output unit 250 has a display unit 251 and an audio output unit 252. The display unit 251 is a display device that displays the information processing result of the control unit 260. The authentication terminal 200 may also include an input unit (not shown) that accepts input, and the display unit 251 and the input unit may be integrated into one unit, such as a touch panel. The audio output unit 252 includes a speaker (not shown) and outputs the information processing result of the control unit 260 as audio.

[0030] The control unit 260 is a processor, i.e., a control device, that controls each component of the authentication terminal 200. The control unit 260 loads the program 221 from the storage unit 220 into the memory 230 and executes the program 221. In this way, the control unit 260 realizes the functions of an image acquisition unit 261, a registration information acquisition unit 262, a settlement unit 263, and an output control unit 264.

[0031] The image acquisition unit 261 is also referred to as an authentication biometric information acquisition means. The image acquisition unit 261 controls the camera 210 to capture an image of the face of the user U and generate an authentication facial image that includes at least the facial region of the user U. The image acquisition unit 261 then acquires the authentication facial image and the date and time of capture from the camera 210. The image acquisition unit 261 supplies the authentication facial image and the date and time of capture to the communication unit 240 and causes the communication unit 240 to transmit the authentication facial image and the date and time of capture together with location information (point 1, point 2, ... point i, ... point n) of the authentication terminal 200 to the information processing device 300. The image acquisition unit 261 may also control the camera 210 to capture an image of the face of the user U and generate a registration facial image that includes at least the facial region of the user U. The image acquisition unit 261 may then supply the registration facial image to the communication unit 240 and cause the communication unit 240 to transmit the registration facial image to the information processing device 300. The facial image for registration may be captured by a user terminal (not shown) and transmitted from the user terminal to the information processing device 300. Alternatively, the facial image for registration may be captured by a registration terminal installed inside or outside the entertainment facility and transmitted from the registration terminal to the information processing device 300.

[0032] The registration information acquisition unit 262 acquires the registration information of the user U. Here, the registration information of the user U includes the user U's name, address, telephone number, information required for payment, payment information, benefit information, etc. The information required for payment includes the card number used for payment, expiration date, etc. The payment information includes the name of the product or service purchased by the user U, the price of the product or service, the purchase date and time, etc. The name of the product purchased by the user U includes the name of the food and drink consumed by the user U at the entertainment facility, etc. The name of the service purchased by the user U includes the name of the attraction experienced by the user U at the entertainment facility, etc. Benefit information includes the number of points earned, coupons, etc. The registration information may be input to the authentication terminal 200 by the user U operating an input unit (not shown) of the authentication terminal 200. The registration information acquisition unit 262 may include a card reader and acquire the registration information of the user U by reading, for example, a driver's license or a credit card. Then, the registration information acquisition unit 262 supplies the registration information of the user U to the communication unit 240, and causes the communication unit 240 to transmit the registration information to the information processing device 300. The registration information may be transmitted from a user terminal (not shown) to the information processing device 300. The registration information may also be transmitted to the information processing device 300 from a registration terminal installed inside or outside the entertainment facility.

[0033] The payment unit 263 executes payment when the biometric authentication for making payment at the authentication terminal 200 is successful. Specifically, the payment unit 263 acquires information necessary for payment of the user U whose biometric authentication was successful from the information processing device 300, and executes the payment. The payment unit 263 acquires the information necessary for payment from the registration information 312C associated with the user ID 312A received from the information processing device 300 together with the face authentication result. After the payment is completed, the payment unit 263 supplies the payment information of the user U to the communication unit 240, and causes the communication unit 240 to transmit the payment information to the information processing device 300.

[0034] The output control unit 264 controls the output unit 250, causing the output unit 250 to output the information processing result, and notifies the user U of the information processing result. For example, when the output control unit 264 receives a guidance instruction (described later) from the information processing device 300, it causes the output unit 250 to output guidance, and presents the guidance to the user U. Here, the guidance is guidance based on at least preference information of the user U. The preference information is, for example, the names of characters or attractions at the entertainment facility that the user U likes. Furthermore, the output control unit 264 causes the output unit 250 to output the result of face authentication, and notifies the user U of the result of face authentication.

[0035] 5 is a block diagram showing an example of the information processing device 300. As shown in FIG. 5, the information processing device 300 includes a storage unit 310, a memory 320, a communication unit 330, and a control unit 340.

[0036] The storage unit 310 is a storage device that stores a program 311 for realizing each function of the information processing device 300. The memory 320 is a volatile storage device such as a RAM, and is a storage area for temporarily storing information when the control unit 340 is operating. The communication unit 330 is a communication interface with the network N.

[0037] The storage unit 310 stores user information 312. Therefore, the storage unit 310 is also called a user information storage unit. Fig. 6 shows an example of the user information 312. As shown in Fig. 6, the user information 312 is information in which a user ID 312A, registration face information 312B as biometric information for registration, registration information 312C, and preference information 312D are associated with each other. Note that the user information 312 may also include management information such as the date and time when the registration face image was captured.

[0038] The storage unit 310 stores the travel history information 313. Fig. 7 shows an example of the travel history information 313. As shown in Fig. 7, the travel history information 313 is information in which a user ID 313A is associated with a travel history 313B. The travel history 313B is the travel history of the user U in the entertainment facility. Specifically, the travel history 313B is the capture date and time of the authentication face image of the user U and the location information of the authentication terminal 200, which are received from the authentication terminal 200.

[0039] The storage unit 310 stores payment history information 314. Fig. 8 shows an example of the payment history information 314. As shown in Fig. 8, the payment history information 314 is information in which a user ID 314A is associated with a payment history 314B. The payment history 314B is a history of payment information for the user U.

[0040] The storage unit 310 stores guidance information 315. Fig. 9 shows an example of the guidance information 315. As shown in Fig. 9, the guidance information 315 is information in which a character name or attraction name 315A is associated with related information 315B. The related information 315B includes information such as the time and location of a show in which a character with the character name 315A appears, the names and sales locations of limited-edition merchandise related to the character, and busy hours for the attraction with the attraction name 315A.

[0041] The control unit 340 is a processor, i.e., a control device, that controls each component of the information processing device 300. The control unit 340 loads the program 311 from the storage unit 310 into the memory 320 and executes the program 311. In this way, the control unit 340 realizes the functions of a preference acquisition unit 341, a registration unit 342, an authentication unit 343, a history update unit 344, a guidance control unit 345, and a notification unit 346.

[0042] The preference acquisition unit 341 is also called preference information acquisition means. The preference acquisition unit 341 acquires preference information related to the user's preferences. Specifically, the preference information may be transmitted to the information processing device 300 from one of the authentication terminals 200 installed at each of multiple points 1, 2, ..., point i, ..., point n in the entertainment facility. Alternatively, the preference information may be transmitted to the information processing device 300 from a registration terminal (not shown) installed inside or outside the entertainment facility. Alternatively, the preference information may be transmitted to the information processing device 300 from a user terminal (not shown) that can communicate with the information processing device 300. The preference acquisition unit 341 supplies the transmitted preference information to the registration unit 342.

[0043] The registration unit 342 is also referred to as a user information registration means. The registration unit 342 registers user information 312 in the storage unit 310. When the registration unit 342 receives a registration face image and registration information from the authentication terminal 200, a user terminal (not shown), or a registration terminal (not shown), the registration unit 342 acquires registration face information 312B from the registration face image. Next, the registration unit 342 associates the user ID 312A, the registration face information 312B, the registration information 312C, and the preference information 312D provided by the preference acquisition unit 341, and stores the associated information as user information 312 in the storage unit 310. As an example, the face information may be a set of feature points extracted from the face image. Specifically, the registration unit 342 detects a face region included in the registration face image, extracts feature points from the detected face region, and sets information on the extracted feature points as registration face information 312B. The registration unit 342 also generates a user ID 312A. The user ID 312A may be input to the authentication terminal 200, the user terminal (not shown), or the registration terminal (not shown) by the user U operating an input unit (not shown) of the authentication terminal 200, the user terminal (not shown), or the registration terminal (not shown). The user ID 312A may then be transmitted to the information processing device 300 from the authentication terminal 200, the user terminal (not shown), or the registration terminal (not shown) together with a registration face image and registration information. Furthermore, a password may be transmitted to the information processing device 300 from the authentication terminal 200, the user terminal (not shown), or the registration terminal (not shown) together with the user ID 312A. In other words, the registration unit 342 may associate the user ID 312A, the password, registration face information 312B, registration information 312C, and preference information 312D, and store them in the storage unit 310 as user information 312. In addition, when management information such as the date and time of shooting of a registration face image is sent from either the authentication terminal 200, a user terminal (not shown), or a registration terminal (not shown), the registration unit 342 may associate the user ID 312A, registration face information 312B, registration information 312C, preference information 312D, and the management information, and store them in the memory unit 310 as user information 312.

[0044] The authentication unit 343 is also referred to as an authentication means. When the authentication unit 343 receives an authentication face image from the authentication terminal 200, it performs face authentication (biometric authentication). The authentication unit 343 then acquires authentication face information from the authentication face image transmitted from the authentication terminal 200 and performs face authentication by comparing the authentication face information with the registration face information 312B. The method for acquiring the authentication face information from the authentication face image is the same as the method for acquiring the registration face information 312B from the registration face image in the registration unit 342, and therefore a description thereof will be omitted. Furthermore, when the authentication face information matches the registration face information 312B, the authentication unit 343 refers to the user information 312 and acquires the user ID 312A and preference information 312D associated with the registration face information 312B. The authentication unit 343 then supplies the guidance control unit 345 with information indicating whether the face information matches and the user ID 312A and preference information 312D. Furthermore, when the authentication face information matches the registration face information 312B, the authentication unit 343 references the user information 312 and acquires the user ID 312A associated with the registration face information 312B. The authentication unit 343 then supplies the user ID 312A and whether or not the face information matches to the notification unit 346. Whether or not the face information matches corresponds to whether or not authentication was successful. Note that the face information matches (matches) when the degree of match is equal to or greater than a predetermined value.

[0045] The history update unit 344 is also referred to as a history update means. When biometric authentication is successful, the history update unit 344 updates the travel history information 313 of the user U whose biometric authentication has been successful. Specifically, the history update unit 344 adds the capture date and time of the authentication face image and the location information of the authentication terminal 200 (point 1, point 2, ... point i, ... point n), which are received from the authentication terminal 200 along with the authentication face image, to the travel history 313B of the travel history information 313. Furthermore, when biometric authentication is successful and payment is made at the authentication terminal 200, the history update unit 344 updates the payment history information 314 of the user U whose biometric authentication has been successful, based on the payment information received from the authentication terminal 200. Specifically, the history update unit 344 adds the name of the product or service purchased by the user U, the price of the product or service, and the date and time of purchase, which are included in the payment information, to the payment history 314B of the payment history information 314.

[0046] The guidance control unit 345 is also referred to as guidance control means. When biometric authentication is successful, the guidance control unit 345 controls guidance in the authentication terminal 200 based on at least the preference information 312D of the user U supplied from the authentication unit 343. Specifically, the guidance control unit 345 acquires related information 315B associated with the preference information 312D, such as the character name 315A and the attraction name 315A, from the guidance information 315. Then, the guidance control unit 345 determines the content of guidance to be output by the output unit 250 of the authentication terminal 200 to include at least a part of the related information 315B. Furthermore, when biometric authentication is successful, the guidance control unit 345 may control guidance in the authentication terminal 200 based on the preference information 312D, the tour history 313B, and the payment history 314B of the user U. Specifically, the guidance control unit 345 obtains, from the tour history information 313, a tour history 313B associated with a user ID 313A that matches the user ID 312A of user U supplied from the authentication unit 343. The guidance control unit 345 also obtains, from the payment history information 314, a payment history 314B associated with a user ID 314A that matches the user ID 312A of user U supplied from the authentication unit 343. The guidance control unit 345 then controls the guidance in the authentication terminal 200 based on the preference information 312D, tour history 313B, and payment history 314B of user U whose biometric authentication was successful. Specifically, the guidance control unit 345 obtains information suitable for guidance from the related information 315B based on the tour history 313B and payment history 314B. For example, the guidance control unit 345 determines, based on the tour history 313B and payment history 314B, whether the user U has ridden attractions a predetermined number of times or more and whether the purchased products include a predetermined product name. Then, based on the determination result, the guidance control unit 345 acquires information suitable for the guidance from the related information 315B. Then, the guidance control unit 345 determines the content of the guidance to be output by the output unit 250 of the authentication terminal 200 to include the suitable information.

[0047] If the facial authentication result indicates a match between the facial information, that is, if the facial authentication is successful, the notification unit 346 notifies the authentication terminal 200 of the facial authentication result and the user ID 312A. The facial authentication result may include the user ID 312A. The notification unit 346 may also transmit an error notification to the authentication terminal 200 indicating that the facial authentication has failed. The notification unit 346 may include the user ID 312A in the error notification, but this is not limited to this.

[0048] FIG. 10 is a flowchart illustrating an example of a user information registration process in the authentication method according to the second embodiment. The following flowchart illustrates an example in which a registration facial image and registration information of user U are acquired by authentication terminal 200-1, which is located at the first point A1 among authentication terminals 200-1, 200-2, ..., 200-i, ..., 200-n installed at multiple points A1, A2, ..., Ai, ..., An in an entertainment facility. Here, the first point A1 is, for example, the location of authentication terminal 200-1, which is installed at or near the gate of the entertainment facility. However, user U's registration facial image and registration information may also be acquired by user U's user terminal (not shown) or a registration terminal installed inside or outside the entertainment facility and transmitted to information processing device 300. First, image acquisition unit 261 of authentication terminal 200-1 causes camera 210 to capture user U's face and acquire the registration facial image (step S101). Next, the registration information acquisition unit 262 of the authentication terminal 200-1 acquires the registration information of user U (step S102). Next, the communication unit 240 transmits the registration face image and registration information to the information processing device 300 and requests user registration (step S103). Next, the preference acquisition unit 341 of the information processing device 300 causes the communication unit 330 to transmit a preference information acquisition instruction to the authentication terminal 200 (step S104). Next, the output unit 250 of the authentication terminal 200-1 displays a preference information input guide (step S105). Next, the communication unit 240 of the authentication terminal 200-1 transmits a preference information registration request to the information processing device 300 (step S106). Next, the registration unit 342 of the information processing device 300 performs user registration (step S107), and this process ends. Specifically, the registration unit 342 generates registration face information 312B from the registration face image. The registration unit 342 also generates a user ID 312A. Then, the registration unit 342 associates the user ID 312A, the registration face information 312B, the registration information 312C, and the preference information 312D, and stores them in the storage unit 310 as user information 312.

[0049] FIG. 11 is a flowchart showing an authentication method according to the second embodiment. The authentication method shown in FIG. 11 is performed after the user information registration process shown in FIG. 10 has been performed. In addition, in the flowchart shown in FIG. 11, if payment processing is not performed in the authentication terminal 200-i, the processing of step S205 is omitted. First, the image acquisition unit 261 of the authentication terminal 200-i causes the camera 210 to capture a face image of the user U to acquire an authentication face image (step S201). Next, the communication unit 240 transmits the authentication face image, the capture date and time, and location information to the information processing device 300, and issues an authentication request (step S202). Next, the authentication unit 343 of the information processing device 300 performs face authentication (step S203). Specifically, the authentication unit 343 generates authentication face information from the authentication face image, compares the authentication face information with the registration face information 312B in the user information 312, and determines that face authentication has been successful if the degree of match between the face information is equal to or greater than a predetermined value. Next, the notification unit 346 notifies the authentication terminal 200-i of the authentication result indicating whether or not the facial authentication was successful and the user ID 312A (step S204). Next, if the facial authentication is successful, the payment unit 263 of the authentication terminal 200-i performs the payment, and the communication unit 240 transmits the payment information to the information processing device 300 (step S205). Note that between steps S204 and S205, the output control unit 264 of the authentication terminal 200-i may notify the user U of the facial authentication result by displaying or outputting the facial authentication result on the output unit 250. Next, if the facial authentication is successful, the history update unit 344 of the information processing device 300 updates the travel history information 313 and the payment history information 314 in the storage unit 310 (step S206). Specifically, the history update unit 344 updates the travel history information 313 based on the image capture date and time and the location information received in step S202. Furthermore, the history update unit 344 updates the payment history information 314 based on the payment information received in step S205. Next, the guidance control unit 345 of the information processing device 300 determines the content of guidance to be provided at the authentication terminal 200-i based on the preference information 312D, the tour history 313B, and the payment history 314B of the user U (step S207).For example, when biometric authentication is successful at the first point A1 among multiple points A1, A2, ..., Ai, ..., An, the guidance control unit 345 determines the content of the guidance based on the user U's preference information 312D. Up to this first point A1, typically, no payment has been made and no travel history has been registered. Therefore, the guidance control unit 345 determines the content of the guidance based on the user U's preference information 312D. For example, if the user U's preference information 312D is the name of the user U's favorite character, the guidance control unit 345 determines the content to be displayed on the display unit 251 of the authentication terminal 200 as an image 251A of the character and a message 251B from the character, as shown in FIG. 12 . Furthermore, as shown in FIG. 12 , the guidance control unit 345 determines the content of the message 251B as a greeting such as "Welcome!!" and an appointment related to the character, such as "I'm appearing in a show from xx:yy to zz!! I look forward to seeing you!!" Furthermore, when biometric authentication is successful at a point Ai other than the first point A1 among the multiple points A1, A2, ..., Ai, ..., An, the guidance control unit 345 determines the content of the guidance based on the user U's preference information 312D, tour history 313B, and payment history 314B. For example, when the user U's preference information 312D is the name of the user U's favorite character, the guidance control unit 345 determines that the content to be displayed on the display unit 251 of the authentication terminal 200-i is an image 251A of the character and a message 251B from the character, as shown in Fig. 13. Furthermore, the guidance control unit 345 determines, for example, based on the tour history 313B and payment history 314B, whether the user U has ridden attractions a predetermined number of times or more and whether the names of the products purchased include souvenirs. For example, if the number of rides is equal to or exceeds a predetermined number and the name of the purchased product does not include a souvenir, the guidance control unit 345 determines the content of the message 251B to be "You've ridden a lot!!", "Did you buy a souvenir?", and souvenir information related to the character, "My limited edition cookies are available in the gift shop!!", as shown in Fig. 13. Next, the communication unit 330 transmits a guidance control instruction to the authentication terminal 200-i (step S208).Next, the output control unit 264 of the authentication terminal 200-i causes the output unit 250 to output a guide such as that shown in FIG. 12 or 13 (step S209), and the process ends.

[0050] According to the authentication system 100 according to the second embodiment described above, guidance based on the preference information 312D of the user U is provided at the authentication terminals 200-1, 200-2, ..., 200-i, ..., 200-n installed at the points A1, A2, ..., Ai, ..., An in the entertainment facility. This allows the user U to create even better memories.

[0051] Furthermore, in the authentication system 100 according to the second embodiment, when biometric authentication is successful at the first point A1 among the multiple points A1, A2, ..., Ai, ..., An, the content of the guidance is determined based on the preference information 312D of the user U. When biometric authentication is successful at a point Ai other than the first point A1 among the multiple points A1, A2, ..., Ai, ..., An, the content of the guidance is determined based on the preference information 312D, the travel history 313B, and the payment history 314B of the user U. Therefore, different guidance can be provided for each location where biometric authentication is performed.

[0052] Although the above-described embodiment has been described as a hardware configuration, the present disclosure is not limited to this. Any processing in the present disclosure can also be realized by causing a processor to execute a computer program.

[0053] In the above examples, the program can be stored and supplied to a computer using various types of non-transitory computer-readable media. Non-transitory computer-readable media include various types of tangible storage media. Examples of non-transitory computer-readable media include magnetic recording media (e.g., flexible disks, magnetic tapes, hard disk drives), magneto-optical recording media (e.g., magneto-optical disks), CD-ROMs (Read Only Memory), CD-Rs, CD-R / Ws, DVDs (Digital Versatile Discs), and semiconductor memories (e.g., mask ROMs, PROMs (Programmable ROMs), EPROMs (Erasable PROMs), flash ROMs, and RAMs (Random Access Memory)). The program may also be supplied to a computer by various types of transitory computer-readable media. Examples of transitory computer-readable media include electrical signals, optical signals, and electromagnetic waves. The temporary computer-readable medium can supply the program to the computer via a wired communication path such as an electric wire or an optical fiber, or via a wireless communication path.

[0054] Although the present invention has been described above with reference to the embodiments, the present invention is not limited to the above. Various modifications that can be understood by those skilled in the art can be made to the configuration and details of the present invention within the scope of the invention.

[0055] Some or all of the above embodiments can be described as, but are not limited to, the following supplementary notes. (Supplementary Note 1) An information processing device comprising: preference information acquisition means for acquiring preference information related to a user's preferences; user information registration means for registering the user's registration biometric information and the preference information in a storage means in association with each other; authentication means for performing biometric authentication by matching the user's authentication biometric information acquired at each of a plurality of points within a facility with the registration biometric information; and guidance control means for controlling guidance based on at least the preference information of the user if the biometric authentication is successful. (Supplementary Note 2) The information processing device according to Supplementary Note 1, wherein the guidance control means controls guidance based on the preference information of the user if the biometric authentication is successful at a first point among the plurality of points. (Supplementary Note 3) The information processing device according to Supplementary Note 2, further comprising: a history update means for acquiring travel history information relating to the user's travel history within the facility, wherein the guidance control means controls guidance based on the preference information and the travel history information of the user when the biometric authentication is successful at a point other than the first point among the plurality of points. (Supplementary Note 4) The information processing device according to Supplementary Note 2, further comprising: a history update means for acquiring payment history information relating to the user's payment history within the facility, wherein the guidance control means controls guidance based on the preference information and the payment history information of the user when the biometric authentication is successful at a point other than the first point among the plurality of points.(Supplementary Note 5) An authentication system comprising: authentication terminals installed at a plurality of locations within a facility; and an information processing device capable of communicating with the authentication terminal, wherein the information processing device comprises: preference information acquisition means for acquiring preference information relating to a user's preferences, and user information registration means for registering the user's registration biometric information and the preference information in a storage means in association with each other, wherein the authentication terminal comprises: authentication biometric information acquisition means for acquiring the user's authentication biometric information, and the information processing device further comprises: authentication means for performing biometric authentication by comparing the registration biometric information with the authentication biometric information, and guidance control means for controlling guidance based on at least the preference information of the user when the biometric authentication is successful. (Supplementary Note 6) The authentication system according to Supplementary Note 5, wherein the guidance control means controls guidance based on the preference information of the user when the biometric authentication is successful at a first location among the plurality of locations. (Supplementary Note 7) The authentication system according to Supplementary Note 6, wherein the information processing device further comprises a history update means for acquiring travel history information relating to the user's travel history within the facility, and the guidance control means controls guidance based on the preference information and the travel history information of the user when the biometric authentication is successful at a point other than the first point among the plurality of points. (Supplementary Note 8) The authentication system according to Supplementary Note 6, wherein the information processing device further comprises a history update means for acquiring payment history information relating to the user's payment history within the facility, and the guidance control means controls guidance based on the preference information and the payment history information of the user when the biometric authentication is successful at a point other than the first point among the plurality of points. (Supplementary Note 9) An authentication method in which a computer acquires preference information relating to a user's preferences, associates the user's registration biometric information with the preference information and registers it in a storage means, performs biometric authentication by matching the user's authentication biometric information acquired at each of a plurality of points within a facility with the registration biometric information, and controls guidance based at least on the user's preference information if the biometric authentication is successful.(Supplementary Note 10) The authentication method of Supplementary Note 9, wherein the computer controls guidance based on the preference information of the user when the biometric authentication is successful at a first location among the plurality of locations. (Supplementary Note 11) The authentication method of Supplementary Note 10, wherein the computer further acquires travel history information related to the user's travel history within the facility, and when the biometric authentication is successful at a location other than the first location among the plurality of locations, controls guidance based on the preference information and the travel history information of the user. (Supplementary Note 12) The authentication method of Supplementary Note 10, wherein the computer further acquires payment history information related to the user's payment history within the facility, and when the biometric authentication is successful at a location other than the first location among the plurality of locations, controls guidance based on the preference information and the payment history information of the user. (Supplementary Note 13) A non-transitory computer-readable medium storing a program that causes a computer to execute the following processes: acquiring preference information related to a user's preferences, correlating the user's registration biometric information with the preference information and registering them in a storage means, performing biometric authentication by matching the user's authentication biometric information acquired at each of a plurality of points within a facility with the registration biometric information, and, if the biometric authentication is successful, controlling guidance based on at least the preference information of the user. (Supplementary Note 14) The non-transitory computer-readable medium according to Supplementary Note 13, storing a program that causes a computer to execute the following processes: acquiring preference information related to a user's preferences, correlating the user's registration biometric information with the preference information of the user, performing biometric authentication by matching the user's authentication biometric information acquired at each of a plurality of points within a facility with the registration biometric information, and, if the biometric authentication is successful, controlling guidance based on at least the preference information of the user. (Appendix 15) A non-transitory computer-readable medium according to Appendix 14, storing a program that causes a computer to further execute a process of acquiring travel history information regarding the user's travel history within the facility, and, if the biometric authentication is successful at a point other than the first point among the plurality of points, to execute a process of controlling guidance based on the user's preference information and the travel history information.(Appendix 16) A non-transitory computer-readable medium according to Appendix 14, storing a program that causes a computer to further execute a process of acquiring payment history information regarding the user's payment history within the facility, and a process of controlling guidance based on the user's preference information and payment history information if the biometric authentication is successful at a location other than the first location among the plurality of locations.

[0056] 10,300 Information processing device 100 Authentication system 200 Authentication terminal 11,341 Preference acquisition unit (preference information acquisition means) 12,342 Registration unit (user information registration means) 13 User information storage unit (user information storage means) 310 Storage unit (user information storage means) 14,343 Authentication unit (authentication means) 15,345 Guidance control unit (guide control means) 344 History update unit (history update means) 261 Image acquisition unit (authentication biometric information acquisition means)

Claims

1. A preference information acquiring means for acquiring preference information relating to a user's preferences; a user information registration means for registering the biometric information for registration of the user and the preference information in a storage means in association with each other; an authentication means for performing biometric authentication by comparing the user's authentication biometric information acquired at each of a plurality of points within a facility with the registration biometric information; a guidance control means for controlling guidance based on at least the preference information of the user when the biometric authentication is successful; An information processing device comprising:

2. the guidance control means controls guidance based on the preference information of the user when the biometric authentication is successful at a first point among the plurality of points. The information processing device according to claim 1 .

3. The facility management system further includes a history update unit that acquires information about the user's history of movement within the facility, the guidance control means controls guidance based on the preference information and the travel history information of the user when the biometric authentication is successful at a point other than the first point among the plurality of points. The information processing device according to claim 2 .

4. a history update means for acquiring payment history information relating to the user's payment history within the facility, the guidance control means controls guidance based on the preference information and the payment history information of the user when the biometric authentication is successful at a point other than the first point among the plurality of points. The information processing device according to claim 2 .

5. Authentication terminals are installed at multiple locations within the facility; an information processing device capable of communicating with the authentication terminal; Equipped with The information processing device includes: A preference information acquiring means for acquiring preference information relating to a user's preferences; a user information registration means for registering the biometric information for registration of the user and the preference information in a storage means in association with each other; Equipped with The authentication terminal includes: An authentication biometric information acquisition means for acquiring authentication biometric information of the user. Equipped with The information processing device includes: an authentication unit that performs biometric authentication by matching the registration biometric information with the authentication biometric information; a guidance control means for controlling guidance based on at least the preference information of the user when the biometric authentication is successful; The authentication system further comprises:

6. The computer Obtaining preference information regarding the user's preferences; registering the biometric information for registration of the user and the preference information in a storage means in association with each other; performing biometric authentication by matching the authentication biometric information of the user acquired at each of a plurality of points within the facility with the registration biometric information; If the biometric authentication is successful, controlling guidance based on at least the preference information of the user. Authentication method.

7. On the computer, obtaining preference information relating to a user's preferences; a process of registering the biometric information for registration of the user and the preference information in a storage means in association with each other; A process of performing biometric authentication by matching the authentication biometric information of the user acquired at each of a plurality of points in a facility with the registration biometric information; If the biometric authentication is successful, controlling a guidance based on at least the preference information of the user; A program that executes the following.

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