Information processing devices, support methods, programs, and store systems

Claims

1. A customer information generation means generates customer information based on images taken inside the store, including at least one of the following as information about a customer visiting the store: the time spent in the store, the distance traveled within the store, the planned purchase amount, and the planned number of items to be purchased. Information output means that outputs predetermined information when the customer information meets the first criterion, An information processing device equipped with the following features.

2. The aforementioned predetermined information includes information indicating that the customer requires assistance, The information processing apparatus according to claim 1.

3. The aforementioned predetermined information includes information for displaying a product search screen. The information processing apparatus according to claim 1.

4. The aforementioned predetermined information includes information indicating the customer's location. The information processing apparatus according to claim 1.

5. The customer information generation means includes in the customer information the results of analyzing the customer's behavior based on the image. The information output means does not output the predetermined information if the customer's actions included in the customer information correspond to a predetermined action. The information processing apparatus according to any one of claims 1 to 4.

6. The customer information generation means calculates the stay time excluding the time the customer is located in a specific area. The information processing apparatus according to any one of claims 1 to 4.

7. The customer information generation means includes in the customer information at least one of the stay time and the distance traveled, and at least one of the planned purchase amount and the planned number of items to be purchased. The information output means determines whether or not to output the predetermined information based on the result of comparing condition information, which indicates conditions based on at least one of the time spent in the store and the distance traveled in the store, and at least one of the planned purchase amount and the planned number of items to be purchased, with the customer information. The information processing apparatus according to any one of claims 1 to 4.

8. At least one computer, Based on images taken inside the store, customer information is generated that includes at least one of the following as information about the customer visiting the store: the time spent in the store, the distance traveled within the store, the planned purchase amount, and the planned number of items to be purchased. When the customer information meets the first criterion, predetermined information is output. Support methods that include this.

9. By being executed by at least one computer, the at least one computer, Customer information generation means that generates customer information based on images taken inside a store, including at least one of the following as information about a customer visiting the store: the time spent in the store, the distance traveled within the store, the planned purchase amount, and the planned number of items to be purchased. Information output means that outputs predetermined information when the customer information meets the first criterion, A program that makes it function as such.

10. One or more imaging devices installed inside the store, The system comprises one or more imaging devices and an information processing device that is communicatively connected to them, The aforementioned information processing device is A customer information generation means generates customer information based on images taken inside the store using one or more of the aforementioned imaging devices, which includes at least one of the following as information about a customer visiting the store: the time spent in the store, the distance traveled within the store, the planned purchase amount, and the planned number of items to be purchased. Information output means that outputs predetermined information when the customer information meets the first criterion, A store system equipped with these features.