Method and apparatus for providing information

The method and device enhance delivery worker efficiency and income clarity by providing detailed delivery information, enabling continued work beyond quota exhaustion, addressing the lack of information and efficiency issues within delivery agencies.

WO2024257929A1PCT designated stage expired Publication Date: 2024-12-19COUPANG CORP
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Patent Information

Application Number
PCT/KR2023/008438
Authority / Receiving Office
WO · WO
Patent Type
Applications
Current Assignee / Owner
Priority Date
2023-06-15
Filing Date
2023-06-19
Publication Date
2024-12-19

AI Technical Summary

Technical Problem

Delivery workers within delivery agencies lack sufficient information on their delivery tasks, making it difficult to manage and perform their work efficiently, especially when delivery quotas are exhausted, leading to reduced efficiency and unclear income structures.

Method used

A method and device that provide delivery-related information to delivery workers through their terminals, including delivery type information, allowing them to check delivery performance details on a history page, with features such as delivery route, income breakdown, and quota management, enabling continued work even after quota exhaustion.

Benefits of technology

Enhances delivery worker convenience by providing clear information on delivery tasks and income structures, increasing efficiency and income potential by allowing continued work beyond quota exhaustion.

✦ Generated by Eureka AI based on patent content.

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Abstract

A method for providing delivery-related information in an electronic device, according to an embodiment of the present invention, comprises the steps of: checking information about a courier; receiving a delivery request including delivery type information; and providing a delivery request page including the delivery type information on the basis of the delivery request.
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Description

Methods and devices for providing information

[0001] The present invention relates to a method and device for providing information. More specifically, it relates to a method and device for providing information regarding the delivery work performed by a delivery agent belonging to a delivery agency, based on the delivery type.

[0002] As internet use becomes more widespread, the e-commerce and food delivery service markets are expanding. In particular, with the spread of infectious diseases, the proportion of people visiting offline restaurants to eat has decreased, while the proportion of people ordering food through food delivery service apps on their smartphones has rapidly increased.

[0003] To manage a large volume of delivery requests more quickly and efficiently, a business model was introduced where delivery tasks are assigned to delivery agencies, which then reallocate them to their couriers. Delivery agencies are assigned a certain amount of delivery work based on region and time zone, and the tasks are assigned to couriers based on their individual characteristics.

[0004] Delivery agents affiliated with delivery agencies prioritize tasks assigned by the agency. However, if they have completed their agency quota for a given time period, they can be assigned additional tasks in the same manner as individual delivery agents, which can improve delivery efficiency. However, the current system does not provide sufficient information on the delivery tasks available to delivery agents, and delivery agents themselves find it difficult to access information about their own available tasks.

[0005] In this regard, reference may be made to prior literature such as KR 10-2470483 B1 and KR 10-2415901 B1.

[0006] The problem to be solved by the present invention is to provide a method and device for providing information so that a delivery person can check information regarding the performance of delivery work according to each delivery type in order to solve the above-mentioned problem.

[0007] Specifically, the purpose is to provide information on the delivery type when requesting delivery to a delivery person through the delivery person terminal, and to enable separate confirmation of the delivery work performance history for each type on the delivery history page.

[0008] More specifically, the present invention aims to verify delivery source information, receive a delivery request including delivery type information, and provide a delivery request page including delivery type information based on the received delivery request.

[0009] Additionally, it is intended to provide a delivery history page that includes information about deliveries corresponding to the delivery type information.

[0010] In order to achieve the above-described task, a method for providing delivery-related information in an electronic device according to one embodiment of the present invention is characterized by including: a step of confirming information about a delivery source; a step of receiving a delivery request including delivery type information; and a step of providing a delivery request page including the delivery type information based on the delivery request.

[0011] In one embodiment, the delivery type information is characterized in that it is determined based on whether the delivery quota corresponding to the delivery source has been exhausted.

[0012] In one embodiment, the delivery type information is characterized in that, if the delivery quota is exhausted, it is determined as a first type, and if the delivery quota is not exhausted, it is determined as a second type.

[0013] In one embodiment, the delivery quota corresponding to the delivery source is characterized in that it is determined by time zone.

[0014] In one embodiment, the delivery request is characterized by delivery to an area corresponding to information about the delivery source.

[0015] In one embodiment, the delivery request page is characterized in that it further includes at least one of delivery task execution route information, delivery task execution distance information, pickup location information, destination information, task acceptance number information, task rejection number information, or delivery person rating information.

[0016] In one embodiment, when the delivery type is the first type, the delivery request page is characterized in that it further includes delivery fee information corresponding to the delivery request.

[0017] In one embodiment, when the delivery type is the second type, the delivery request page is characterized in that it further includes information on the exhaustion rate of the delivery quota corresponding to the delivery source.

[0018] In one embodiment, the method further comprises the step of providing a delivery history page corresponding to the delivery type information, wherein the delivery history page includes information on a delivery corresponding to the delivery type information among the completed deliveries when the delivery corresponding to the delivery request is completed.

[0019] In one embodiment, the information about the shipment is characterized by including at least one of total revenue for the period, a detailed breakdown of total revenue, or daily revenue.

[0020] In one embodiment, when the delivery type information is the first type, the details of the total revenue are characterized in that they include details of fees.

[0021] In one embodiment, the fee details are characterized by including at least one of a delivery fee, a mission bonus, an adjustment detail, a withholding tax, or an hourly insurance premium.

[0022] In one embodiment, when the delivery type information is the second type, the details of the total revenue are characterized in that they include at least one of surcharge or penalty information.

[0023] In one embodiment, the surcharge is characterized by including at least one of a pickup and delivery distance surcharge, a pickup location surcharge, a destination surcharge, or a weather surcharge.

[0024] In one embodiment, when the delivery type information is the second type, the revenue for the delivery request is determined based on one of the following methods: a method of deducting a fixed amount per case as a fee from the revenue for delivery work corresponding to the delivery request; a method of deducting a fixed percentage as a fee from the revenue for delivery work corresponding to the delivery request; and a method of deducting a fixed amount per case from the revenue for delivery work corresponding to the delivery request and then deducting a fixed percentage of the deducted amount as a fee.

[0025] In one embodiment, when the delivery type information is the second type, when the delivery corresponding to the delivery request is completed, the delivery quota corresponding to the delivery source is deducted.

[0026] In one embodiment, when the delivery type information is the first type, a mission regarding the delivery request is provided.

[0027] In one embodiment, the method further comprises the steps of: receiving a delivery request including delivery type information regarding a next delivery when the delivery agent accepts the delivery request; and providing a delivery request page including delivery type information regarding the next delivery based on the delivery request regarding the next delivery.

[0028] An electronic device providing delivery-related information according to one embodiment of the present invention is characterized by including: a transceiver for transmitting and receiving information with another device; and a processor for controlling the transceiver, confirming information about a delivery source, receiving a delivery request including delivery type information, and providing a delivery request page including the delivery type information based on the delivery request.

[0029] A non-transitory computer-readable storage medium according to one embodiment of the present invention comprises a medium configured to store computer-readable instructions, wherein the computer-readable instructions, when executed by a processor, cause the processor to perform a method for providing delivery-related information in an electronic device, the method comprising: confirming information about a delivery source; receiving a delivery request including delivery type information; and providing a delivery request page including the delivery type information based on the delivery request.

[0030] According to an embodiment of the present invention, when a delivery agent belonging to a delivery agency has completed all of the delivery agency's quota, the delivery agent's income can be increased and the delivery work can be completed more quickly by allowing the delivery agent to continue performing delivery work in the same manner as an individual delivery agent.

[0031] According to an embodiment of the present invention, convenience of delivery workers can be promoted by allowing delivery workers performing delivery work in two types to check delivery work-related information according to each delivery type.

[0032] The effects of the invention are not limited to the effects mentioned above, and other effects not mentioned can be clearly understood by a person skilled in the art from the description of the claims.

[0033] Figure 1 illustrates internal components of an electronic device according to one embodiment.

[0034] FIG. 2 is a flowchart illustrating an operation of a method for providing delivery-related information of an electronic device according to one embodiment.

[0035] Figures 3a and 3b illustrate a delivery request page according to embodiments.

[0036] Figures 4a and 4b illustrate the following delivery pages according to embodiments.

[0037] Figures 5a and 5b illustrate delivery history pages according to embodiments.

[0038] Figures 6a and 6b illustrate detailed pages regarding delivery work performance history according to embodiments.

[0039] Hereinafter, embodiments of the present invention will be described in detail with reference to the attached drawings.

[0040] In describing the embodiments, descriptions of technical details that are well-known in the technical field to which the present invention pertains and are not directly related to the present invention will be omitted. This is to avoid obscuring the gist of the present invention by omitting unnecessary explanations and to convey it more clearly.

[0041] For the same reason, some components in the attached drawings are exaggerated, omitted, or schematically depicted. Furthermore, the dimensions of each component do not entirely reflect its actual size. Identical or corresponding components in each drawing are assigned the same reference numbers.

[0042] The advantages and features of the present invention, and the methods for achieving them, will become clearer with reference to the embodiments described in detail below together with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below and may be implemented in various different forms. These embodiments are provided only to ensure that the disclosure of the present invention is complete and to fully inform those skilled in the art of the scope of the invention, and the present invention is defined only by the scope of the claims. Like reference numerals designate like elements throughout the specification.

[0043] At this time, it will be understood that each block of the processing flow diagrams and combinations of the flow diagrams can be performed by computer program instructions. These computer program instructions can be installed in a processor of a general-purpose computer, a special-purpose computer, or other programmable data processing equipment, so that the instructions executed by the processor of the computer or other programmable data processing equipment create a means for performing the functions described in the flow diagram block(s). These computer program instructions can also be stored in a computer-available or computer-readable memory that can direct a computer or other programmable data processing equipment to implement the functions in a specific manner, so that the instructions stored in the computer-available or computer-readable memory can also produce a manufactured item that includes an instruction means for performing the functions described in the flow diagram block(s). Since the computer program instructions may be installed on a computer or other programmable data processing device, a series of operational steps may be performed on the computer or other programmable data processing device to create a computer-executable process, and the instructions that cause the computer or other programmable data processing device to perform the steps for performing the functions described in the flowchart block(s) may also provide steps for performing the functions described in the flowchart block(s).

[0044] Additionally, each block may represent a module, segment, or portion of code that contains one or more executable instructions for performing a specific logical function(s). It should also be noted that in some alternative implementation examples, the functions described in the blocks may occur out of order. For example, two blocks depicted in succession may actually be executed substantially concurrently, or the blocks may sometimes be executed in reverse order, depending on their respective functions.

[0045] Here, the term '~ unit' used in the present embodiment means a software or hardware component such as an FPGA or ASIC, and the '~ unit' performs certain roles. However, the '~ unit' is not limited to software or hardware. The '~ unit' may be configured to be on an addressable storage medium and may be configured to play one or more processors. Accordingly, as an example, the '~ unit' includes components such as software components, object-oriented software components, class components, and task components, processes, functions, properties, procedures, subroutines, segments of program code, drivers, firmware, microcode, circuits, data, databases, data structures, tables, arrays, and variables. The functions provided within the components and '~ units' may be combined into a smaller number of components and '~ units' or further separated into additional components and '~ units'. Additionally, components and '~parts' may be implemented to regenerate one or more CPUs within a device or secure multimedia card.

[0046] FIG. 1 illustrates an example of internal components of an electronic device according to one embodiment of the present invention.

[0047] Referring to FIG. 1, an electronic device (100) according to an embodiment of the present invention may include at least one of a processor (110), a transceiver (120), an input unit (130), a display unit (140), and a memory (150).

[0048] The processor (110) can process a series of steps for performing a method for providing delivery-related information according to various embodiments of the present invention. The processor (110) can control other components of the electronic device (100).

[0049] The processor may include at least one of RAM, ROM, CPU, GPU (Graphics Processing Unit), and BUS. The RAM, ROM, CPU, and GPU may be connected to each other via the bus. The CPU accesses the memory and performs booting using the O / S stored in the memory. Furthermore, it performs various operations using various programs, content, and data stored in the memory. The ROM stores a command set for system booting. For example, when a turn-on command is input and power is supplied to the electronic device (100), the CPU copies the OS stored in the memory to RAM according to the commands stored in the ROM and executes the OS to boot the system. Once booting is complete, the CPU copies various programs stored in the memory to RAM and executes the programs copied to RAM to perform various operations. When the booting of the electronic device (100) is complete, the GPU displays a UI screen in the area of ​​the display unit (140). Specifically, the GPU may generate a screen displaying an electronic document including various objects such as content, icons, and menus. The GPU calculates the coordinates, shape, size, color, and other attribute values ​​of each object according to the screen layout. Furthermore, the GPU can generate screens with various layouts containing objects based on the calculated attribute values. The screens generated by the GPU are provided to the display unit (140) and can be displayed in each area of ​​the display unit (140).

[0050] The transceiver (120) can transmit information stored in the memory (130) of the electronic device (100) or information processed by the processor (110) to another device, or can receive information from another device to the electronic device (100). The transceiver (120) can include at least one of a Wi-Fi chip, a Bluetooth chip, a wireless communication chip, or an NFC chip. The Wi-Fi chip and the Bluetooth chip can perform communication in the Wi-Fi method and the Bluetooth method, respectively. When using a Wi-Fi chip or a Bluetooth chip, various connection information such as an SSID and a session key are first transmitted and received, and then communication is established using this, and then various pieces of information can be transmitted and received. The wireless communication chip refers to a chip that performs communication according to various communication standards such as IEEE, Zigbee, 3G (3rd Generation), 3GPP (3rd Generation Partnership Project), and LTE (Long Term Evolution). NFC chip refers to a chip that operates in the NFC (Near Field Communication) method using the 13.56MHz band among various RF-ID frequency bands such as 135kHz, 13.56MHz, 433MHz, 860~960MHz, and 2.45GHz.

[0051] The input unit (130) can receive user input and may include a touch screen, a microphone, and buttons. The input unit (130) can receive various commands from the user. The input unit (130) can be implemented in various ways, such as keys and a touch panel. The keys can include various types of keys, such as mechanical buttons and wheels, formed in various areas, such as the front, side, and back of the main body of the electronic device (100). The touch panel can detect a user's touch input and output a touch event value corresponding to the detected touch signal. When the touch panel is combined with a display panel to form a touch screen, the touch screen can be implemented with various types of touch sensors, such as a capacitive type, a pressure-sensitive type, and a piezoelectric type. The capacitive type is a method of calculating touch coordinates by detecting micro-electricity generated by the user's body when a part of the user's body touches the touch screen surface by using a dielectric coated on the surface of the touch screen. Pressure-sensitive touchscreens utilize two electrode plates embedded in the screen. When a user touches the screen, the upper and lower plates touch, generating electrical current. This detects the touch coordinates. Touch events generated on a touchscreen can be primarily generated by a human finger, but can also be generated by conductive materials capable of changing electrostatic capacitance.

[0052] The display unit (140) can display information related to the operation of the electronic device (100) and can display a page including the information described in the embodiment. In one embodiment, the display unit (140) can include various types of configurations such as an LCD (Liquid Crystal Display), an OLED (Organic Light Emitting Diodes), etc. According to one embodiment, the display unit (718) can be configured to be connected to the internal configurations of the electronic device (100) by wire, and can also be configured to be connected wirelessly through a configuration such as a transceiver (120) included in the electronic device (100).

[0053] The memory (150) is a configuration implemented in a predetermined storage space of the electronic device (100), and may include a database in which functions such as storing, searching, deleting, editing, or adding data can be freely performed. For example, the memory (130) may include fields or components for processing functions such as storing, searching, deleting, editing, or adding data. The memory (150) may store data related to the electronic device (100) performing an information providing method. For example, the memory (150) may store instructions or data for the execution operation of the processor (110). The memory (130) according to embodiments may include a database for storing information about items, etc.

[0054] In one embodiment, the electronic device (100) may be a delivery terminal. The delivery terminal is a terminal used by each delivery person, and the delivery people can check information about the orders assigned to them using an application installed on their respective terminals. For example, the delivery people can use their respective delivery terminals to check information about the delivery work assigned to them and input information such as completion of the assigned delivery work or refusal of the delivery work. In this case, the delivery person may include an entity that receives an item from a seller and delivers it to a customer. In addition, the delivery person may include an entity that belongs to a business that provides delivery services, is assigned orders, performs delivery work for the assigned orders, and receives a settlement amount.

[0055] Meanwhile, the system illustrated in FIG. 1 only illustrates components related to an embodiment of the present invention. Therefore, those skilled in the art will understand that, in addition to the components illustrated in FIG. 1, other general-purpose components may be included.

[0056] The method by which an electronic device (100) provides information related to delivery work will be described in detail below with reference to FIG. 2.

[0057] FIG. 2 is a flowchart illustrating an operation of a method for providing delivery-related information of an electronic device according to one embodiment of the present invention.

[0058] Referring to FIG. 2A, in step S210, the electronic device (100) can verify information about the delivery agent. In one embodiment, the information about the delivery agent may be information related to the delivery agency to which the delivery agent belongs. For example, the information related to the delivery agency may include at least one of: information about the area corresponding to the delivery agency to which the delivery agent belongs, information about the number of delivery tasks assigned to the delivery agency, information about the delivery agency's delivery quota exhaustion rate, or information about the number of delivery tasks rejected by the delivery agency.

[0059] In step S220, the electronic device (100) may receive a delivery request including delivery type information. In one embodiment, the delivery type information may be determined based on whether the delivery quota corresponding to the delivery agent has been exhausted. For example, if the delivery quota of the delivery agency to which the delivery agent belongs has been exhausted, the delivery agent's delivery type information may be determined as a first type, which performs delivery work in the same manner as an individual delivery agent not affiliated with the delivery agency. Additionally, if the delivery quota of the delivery agency to which the delivery agent belongs has not been exhausted, the delivery agent's delivery type information may be determined as a second type, which performs delivery work assigned to the delivery agency and belongs to the delivery agency.

[0060] In one embodiment, a delivery agent's delivery type information may be determined by the delivery agency to which the delivery agent belongs. For example, if a delivery agent has a high rate of refusing assigned delivery tasks or a low rating, the delivery agency may set the delivery agent's delivery type to Type 1, preventing the delivery agent from being assigned delivery tasks corresponding to the agency's quota. In another example, if the delivery agent's current delivery quota utilization rate is low and it is expected that the delivery quota will not be consumed within the designated time frame, the delivery agency may change all delivery agents' delivery types to Type 2, allowing them to be assigned delivery tasks corresponding to the agency's quota, thereby exhausting the quota.

[0061] In one embodiment, the delivery quota for a delivery agent may be determined based on the zone or time zone associated with the delivery agent to which the delivery agent belongs. For example, the delivery quota for a delivery agent may be determined based on the history of delivery demand by time zone in the zone corresponding to the delivery agent. If the zone corresponds to an area with a high concentration of businesses, delivery demand will likely increase sharply during lunch and dinner hours, and delivery demand will likely increase on weekdays compared to weekends. Therefore, delivery efficiency can be improved by assigning more delivery tasks to delivery agents in zones and time zones with increased delivery demand.

[0062] In one embodiment, the time periods for determining delivery quotas can be divided into peak and off-peak hours. For example, peak hours may include lunch peak hours (e.g., 10:55 AM to 1:00 PM) and evening peak hours (e.g., 4:55 PM to 8:00 PM). Non-peak hours may be divided into morning off-peak hours (e.g., 6:00 AM to 10:55 AM), afternoon off-peak hours (e.g., 1:00 PM to 4:55 PM), and night off-peak hours (e.g., 8:00 PM to 6:00 AM the following day). The criteria for determining the time periods for determining quotas are not limited to the aforementioned embodiments and may be determined based on arbitrary criteria, taking into account delivery demand characteristics or delivery processing efficiency.

[0063] When a delivery worker is assigned a Type 1 delivery request and performs delivery work, the delivery worker can perform the delivery work in the same manner as an individual delivery worker. Therefore, income from performing delivery work is paid according to the method set by the delivery service provider. For example, a delivery worker may receive a commission per delivery request for performing Type 1 delivery work. For example, if a delivery worker completes a mission provided for Type 1 delivery work while performing Type 1 delivery work, the delivery worker may receive an additional mission bonus. In this case, the mission may be provided to encourage delivery worker participation in delivery work. Missions may include completing a set number of deliveries during peak hours, completing a set number of deliveries within a week, completing a set number of deliveries within a month, or completing a set number of deliveries during inclement weather, such as rain, snow, hot, or cold days.

[0064] In one embodiment, when settling income arising from performing Type 1 delivery work, the delivery agent may receive an amount adjusted from the original income statement. For example, the adjustment may occur when the delivery agent disputes the income statement, deducts a delivery fee due to incomplete delivery, or deducts a fine for violating the service terms and conditions. The delivery agent can confirm the adjusted amount in the adjustment details section. For another example, when settling income arising from performing Type 1 delivery work, the delivery agent may receive an amount after deducting withholding tax, which is pre-deducted and paid at a certain rate, from the income. For another example, when settling income arising from performing Type 1 delivery work, the delivery agent may receive an amount after deducting the hourly insurance premium for insurance purchased during the contract period with the delivery service provider. The method for settling income a delivery agent earns from performing Type 1 delivery work is not limited to the examples described above and may be determined based on any method established by the delivery service provider.

[0065] In one embodiment, when a delivery agent is assigned a delivery request corresponding to the first type and performs delivery work, the delivery request assigned to the delivery agent may be a delivery request from a zone corresponding to the delivery agent's information. In other words, only delivery requests within the zone of the delivery agent to which the delivery agent belongs may be assigned. In this case, whether a delivery request corresponds to a zone corresponding to the delivery agent's information may be determined based on the pickup or delivery location information for the delivery corresponding to the delivery request.

[0066] In one embodiment, a delivery agent can only perform delivery tasks according to Type 1 if the delivery agent has exhausted all of their delivery quota. Therefore, if the timeframe for determining delivery quota changes and the delivery agent is reassigned a delivery quota corresponding to that timeframe, the delivery agent, as a delivery agent affiliated with the delivery agent, will be assigned delivery requests corresponding to Type 2 and perform delivery tasks to exhaust the delivery agent's delivery quota.

[0067] When a delivery agent is assigned a delivery request that falls under Type 2 and performs delivery work, the delivery request assigned to the delivery agent is a delivery request assigned to the delivery agent's affiliated shipping agency. Therefore, the delivery work performed by the delivery agent may be limited to deliveries within the delivery agency's jurisdiction. Furthermore, when a delivery agent completes a Type 2 delivery, the number of completed deliveries for the delivery agent increases, resulting in a deduction from the delivery quota. Similarly, when a delivery agent rejects or ignores a delivery request that falls under Type 2, the number of rejected or ignored requests for the delivery agent's affiliated shipping agency increases.

[0068] In one embodiment, when a delivery agent is assigned a delivery request corresponding to the second type and performs delivery work, the income from performing the delivery work may be determined according to the terms of the contract between the delivery agent and the delivery agency. For example, the delivery agency may select a flat-rate deduction method, which deducts a fixed amount per delivery as a commission from the income for the second type of delivery work performed by the delivery agent. Under the flat-rate deduction method, when a delivery agent is assigned a second type of delivery request and completes the delivery work, the delivery agent's income is determined by deducting a fixed amount (e.g., 700 won) from the income for the delivery work corresponding to the delivery request. For example, the delivery agency may select a fixed-rate deduction method, which deducts a fixed percentage as a commission from the income for the second type of delivery work performed by the delivery agent. Under the fixed-rate deduction method, when a delivery agent is assigned a second type of delivery request and completes the delivery work, the delivery agent's income is determined by deducting a fixed percentage (e.g., 5%) from the income for the delivery work corresponding to the delivery request. For example, a shipping agency may choose a hybrid deduction method that combines a flat-rate deduction and a percentage deduction. Under this hybrid deduction method, when a delivery agent receives a second-type delivery request and completes the delivery, a fixed amount (e.g., 500 won) is deducted from the revenue associated with the delivery request. Then, a percentage (e.g., 3%) is deducted from the deducted amount, resulting in the delivery agent's income.

[0069] In one embodiment, when a delivery agent is assigned a delivery request that falls under the second type and performs delivery work, the income from performing the delivery work may be determined by considering surcharges or penalties in addition to the delivery work commission. For example, the surcharges may include at least one of a pickup and delivery distance surcharge, a pickup location surcharge, a destination surcharge, or a weather surcharge. If a surcharge or penalty is imposed for a delivery agent performing the second type of delivery work, the settlement amount paid to the delivery agent by the delivery agency may be determined by considering the surcharge or penalty amount in addition to the delivery commission.

[0070] In one embodiment, the electronic device (100) may provide revenue information regarding delivery work performed by a delivery agent assigned a second type of delivery request. In one embodiment, detailed revenue information excluding surcharge or penalty information may not be provided regarding the revenue for delivery work performed by a delivery agent assigned a second type of delivery request.

[0071] In step S230, the electronic device (100) may provide a delivery request page including delivery type information based on the delivery request in step S220. In one embodiment, the delivery request page may be determined based on the delivery type information. A delivery request page according to embodiments of the present invention will be described below with reference to FIGS. 3 and 4.

[0072] Referring to Figure 2b, the process of transmitting a delivery request to a delivery agent terminal is illustrated. In step S240, the electronic device (100) can identify the first delivery agency to which the delivery agent belongs. As described above, the delivery type of a delivery agent is determined by whether the delivery agency to which the delivery agent belongs has exhausted its delivery quota. Therefore, to determine the delivery type of a delivery agent, it is necessary to identify the delivery agency to which the delivery agent belongs.

[0073] In step S250, the electronic device (100) can check whether the delivery quota of the first delivery agent has been exhausted. If the electronic device (100) determines in step S250 that the delivery quota of the first delivery agent has been exhausted, the electronic device (100) can set the delivery type of the delivery agent to the first type through step S270 of setting the delivery type of the delivery agent. In addition, if the electronic device (100) determines in step S250 that the delivery quota of the first delivery agent has not been exhausted, the electronic device (100) can proceed to step S260 of checking whether the delivery type of the delivery agent has been set to the first type by the first delivery agent.

[0074] If it is confirmed in step S260 that the delivery agent's delivery type is set to the first type by the first delivery agent, the electronic device (100) can set the delivery agent's delivery type to the first type through step S270 of setting the delivery agent's delivery type. In addition, if it is confirmed in step S260 that the delivery agent's delivery type is not set to the first type by the first delivery agent, the electronic device (100) can set the delivery agent's delivery type to the second type through step S270 of setting the delivery agent's delivery type.

[0075] In step S280, the electronic device (100) may transmit a delivery request to the delivery agent terminal based on the delivery type information set in step S270. For example, if the delivery agent's delivery type is set to the first type in step S2760, a delivery request including information related to the first type may be transmitted to the delivery agent terminal. The information related to the first type may include, but is not limited to, fee information or mission information set by the delivery service provider, and if the delivery agent performs delivery work as an individual delivery agent, it may include any information provided by the delivery service provider when requesting the delivery. The delivery request page provided to the delivery agent terminal for the first type will be described in detail below with reference to the drawings.

[0076] Additionally, if the delivery agent's delivery type is set to Type 2 in step S270, a delivery request containing information related to Type 2 may be transmitted to the delivery agent terminal. Information related to Type 2 may include, but is not limited to, information related to the exhaustion of the delivery quota of the first delivery agency to which the delivery agent belongs, and may include any information provided by the delivery agency when requesting delivery. The delivery request page provided to the delivery agent terminal for Type 2 is described in detail below with reference to the drawings.

[0077] FIG. 3 illustrates a delivery request page according to one embodiment of the present invention.

[0078] Referring to FIG. 3A, the electronic device (100) may provide a delivery request page (300) when the delivery type is the first type. The page (300) may include a first area (310) that displays a map of the delivery work to be assigned and a second area (320) that displays information about the delivery work to be assigned.

[0079] The first area (310) may include a map displaying at least one of the following: a pickup location, a destination, the current location of the delivery agent, or a delivery route for the assigned delivery task. In one embodiment, the route from the delivery agent's current location to the pickup location and the route from the pickup location to the destination may be displayed differently.

[0080] The second area (320) may include delivery type information regarding the assigned delivery task. In one embodiment, the second area (320) may further include at least one of pickup location information, total delivery distance information, fee information, or delivery-related mission information. In this case, the fee information may be total delivery fee information for the corresponding delivery, and the total delivery fee may be determined by considering the per-item delivery fee, promotional amount, pickup and delivery distance surcharge, and optimization bonus. In one embodiment, the fee information displayed in the second area (320) may include, in addition to the total delivery fee information, information regarding detailed items considered to determine the total delivery fee, such as the per-item delivery fee, promotional amount, pickup and delivery distance surcharge, and optimization bonus. In one embodiment, the second area (320) may include a message indicating that the current delivery agent is assigned a first type of delivery request and may switch to the second type if the time period for determining the delivery quota corresponding to the delivery agent changes.

[0081] In one embodiment, the page (300) may include an icon (301) for rejecting a delivery request and an icon (302) for accepting a delivery request. The delivery person may reject or accept the delivery request by swiping or clicking on the icon (301) or icon (302) via the electronic device (100). In one embodiment, if the delivery person does not reject or accept the delivery request for a certain period of time, the electronic device (100) may consider the delivery request as ignored, receive another delivery request, and provide a delivery request page containing delivery type information regarding the other delivery request.

[0082] In one embodiment, the page (300) may further display delivery agent rating information (303). The delivery agent rating may be determined based on at least one of, but not limited to, the delivery agent's delivery task acceptance rate, the delivery agent's delivery task completion rate, the customer's evaluation of the delivery agent, or the delivery agent's total number of delivery tasks performed. The delivery agent rating may be determined based on any factors that can evaluate the delivery agent's delivery task performance.

[0083] Referring to FIG. 3b, the electronic device (100) may provide a delivery request page (300) when the delivery type is the second type. With respect to FIG. 3b, descriptions of the same parts as in FIG. 3a are omitted.

[0084] The second area (320) may include delivery type information regarding the assigned delivery task. In one embodiment, the second area (320) may further include at least one of pickup location information and total delivery distance information regarding the assigned delivery task. Unlike the first delivery type illustrated in FIG. 3A, delivery fee information for the delivery request may not be displayed. In one embodiment, the second area (320) may include a message indicating that the delivery person is currently assigned a second delivery request.

[0085] In one embodiment, when the delivery type is the second type, unlike when the delivery type illustrated in FIG. 3A is the first type, the page (300) may further display delivery task performance information (304) of the delivery agency to which the delivery person belongs. For example, the page (300) may further include at least one of information on the depletion rate of the delivery quota corresponding to the delivery person, information on the number of work acceptances by the delivery agency, or information on the number of work rejections by the delivery agency. In one embodiment, when a delivery person clicks an icon (302) for accepting a delivery request, the delivery request is assigned to the delivery person, and the number of work acceptances by the delivery agency to which the delivery person belongs increases. In one embodiment, when a delivery person clicks an icon (301) for rejecting a delivery request, the delivery request is assigned to another delivery person, and the number of work rejections by the delivery agency to which the delivery person belongs increases.

[0086] In one embodiment, the electronic device (100) may receive a delivery request so that, if the delivery agent accepts the delivery request, the electronic device (100) can pre-assign a different delivery distinct from the current delivery. The delivery request for the next delivery may also include delivery type information regarding the delivery. In one embodiment, the electronic device (100) may provide a delivery request page containing delivery type information regarding the next delivery based on the delivery request for the next delivery. The delivery request page for assigning the next delivery will be described with reference to FIG. 4.

[0087] FIG. 4 illustrates a delivery request page according to one embodiment of the present invention.

[0088] Referring to FIG. 4A, if the delivery agent accepts the delivery request, the electronic device (100) may provide a delivery request page (400) for assigning the next delivery of the first type. The page (400) may include an area (410) containing information regarding the next delivery task. In one embodiment, the area (410) may include a map indicating at least one of a pickup location, a destination, a current location of the delivery agent, or a delivery task execution route for the next delivery task. Similar to the delivery request page (300) illustrated in FIG. 3A, the area (410) may include delivery type information regarding the next delivery task. In addition, the area (410) may further include at least one of pickup location information, total delivery distance information, fee information, or delivery-related mission information.

[0089] In one embodiment, the page (400) may include an icon (401) for rejecting a next delivery request and an icon (402) for accepting a next delivery request. The delivery person may reject or accept the next delivery request by clicking on the icon (401) or the icon (402) via the electronic device (100).

[0090] Referring to FIG. 4B, the electronic device (100) may provide a delivery request page (400) for assigning the next delivery of the second type when the delivery agent accepts the delivery request. The page (400) illustrated in FIG. 4B is similar to the page (400) illustrated in FIG. 4A, except that, as described above with respect to FIG. 3B, the fee information regarding the next delivery task displayed in the area (410) may be omitted.

[0091] FIG. 5 illustrates a delivery history page corresponding to delivery type information according to one embodiment of the present invention.

[0092] Referring to FIG. 5A, the electronic device (100) may provide a page (500) including a delivery history when the delivery type is the first type. The page (500) may include a first area (510) displaying the number of deliveries performed and revenue for a week, a second area (520) displaying item-by-item details regarding revenue for a week, and a third area (530) displaying the number of deliveries performed and revenue for each day.

[0093] In one embodiment, the first area (510) may include the number of deliveries completed by a delivery agent based on a delivery request of the first type within a week and the total revenue determined based on the delivery. In one embodiment, the number of deliveries performed and the revenue displayed in the first area (510) may be updated upon completion of the delivery. In another embodiment, the update may be made upon the delivery agent entering the page (500). In yet another embodiment, the update may be made in response to a delivery agent's input corresponding to a refresh of the page (500).

[0094] In one embodiment, the itemized details of income displayed in the second area (520) are determined by the method set by the delivery service provider as the delivery person performs delivery work in response to a delivery request corresponding to the first type, as described above. For example, the itemized details of income may include at least one of the following: a delivery fee per delivery, a mission bonus, an adjustment, withholding tax, or an hourly insurance premium. The itemized details of income are not limited to the items described above and may include items identified by the delivery service provider.

[0095] In one embodiment, a delivery agent can access a detailed page regarding delivery work performance for a specific date by entering an entry corresponding to that date within the third area (530). The detailed page regarding delivery work performance for a specific date is described below with reference to FIG. 6.

[0096] In one embodiment, the page (500) may include period information (501), and in response to a shipper's input corresponding to the period information, the page (500) may be updated to display income information for a week prior to or following the currently displayed period.

[0097] In one embodiment, the page (500) may include icons (502, 503) for selecting a first type or a second type. In response to a delivery person's input corresponding to the first type icon (502), a page including import information regarding the first type as shown in FIG. 5A may be displayed, and in response to a delivery person's input corresponding to the second type icon (503), a page including import information regarding the second type as shown in FIG. 5B may be displayed.

[0098] Referring to FIG. 5B, the electronic device (100) may provide a page (500) containing delivery history when the delivery type is the second type. The page shown in FIG. 5B is identical to the page shown in FIG. 5A, except for the second area (520) that displays item-by-item details regarding income for a week, and therefore, a description of the same portions will be omitted.

[0099] In one embodiment, the itemized details regarding income displayed in the second area (520) are determined by the method set by the delivery agency as the delivery agent performs delivery work according to the delivery request corresponding to the second type, as described above. For example, the detailed items regarding income may include at least one of a surcharge or penalty. In one embodiment, the surcharge information may include at least one of a pickup and delivery distance surcharge, a pickup location surcharge, a destination surcharge, or a weather surcharge. The itemized details regarding income are not limited to the items described above and may include items identified by the delivery agency to which the delivery agent belongs.

[0100] Figure 6 illustrates a detailed page regarding daily delivery task performance details according to one embodiment of the present invention. As described above, the detailed page regarding daily delivery task performance details can be accessed by entering an entry corresponding to a specific date within the third area (530) where daily delivery task performance details are displayed within page (500).

[0101] Referring to FIG. 6A, the electronic device (100) may provide a detailed page (600) regarding daily delivery work performance details when the delivery type is the first type. The page (600) may include a first area (610) in which the number of delivery work performed and revenue for the corresponding day are displayed, and a second area (620) in which detailed details regarding each delivery work performed are displayed.

[0102] The first area (610) may display the number of deliveries of the first type performed by a delivery person on a specific date and the resulting revenue. Accordingly, the information displayed in the first area (610) may correspond to the information for the corresponding date in the third area (530) of the page (500) illustrated in FIG. 5A.

[0103] The second area (620) may display details regarding the first type of delivery work performed by the delivery person on a specific date. The details regarding the delivery work may include at least one of the following: pickup location information, delivery completion time, delivery distance, or delivery fee information for each delivery work. Furthermore, the delivery fee information may include at least one of the following: a base fee, a promotional amount, pickup and delivery distance surcharges, an optimization bonus, or a total fee. The information may include items displayed in the second area (520) of the page (500) illustrated in FIG. 5A. As described above, the fee for a delivery work performed under the first type of delivery may be determined based on criteria established by the delivery service provider.

[0104] In one embodiment, the page (600) may include an icon (601) for returning to the page (500). In response to an input corresponding to the icon (601), the user may return to the page (500) containing income information for the past week.

[0105] In one embodiment, the page (600) may include icons (602, 603) for selecting a first type or a second type. In response to a delivery person's input corresponding to the first type icon (602), a detailed page regarding daily delivery work performance details for the first type as shown in FIG. 6A may be displayed, and in response to a delivery person's input corresponding to the second type icon (603), a detailed page regarding daily delivery work performance details for the second type as shown in FIG. 6B may be displayed. The detailed page regarding daily delivery work performance details for the second type as shown in FIG. 6B will be described below.

[0106] Referring to FIG. 6B, the electronic device (100) may provide a detailed page (600) regarding daily delivery work performance details when the delivery type is the second type. The page shown in FIG. 6B is identical to the page shown in FIG. 6A, except for the second area (620) where detailed delivery work details are displayed, and therefore, description of the same portions will be omitted.

[0107] The second area (620) may display detailed information regarding the second type of delivery work performed by the delivery person on a specific date. The detailed information regarding the delivery work may include at least one of pickup location information, delivery completion time, delivery distance, or delivery fee information for each delivery work. Unlike the detailed information regarding the first type of delivery work illustrated in FIG. 6A, the delivery fee information may include items displayed within the second area (520) of the page (500) illustrated in FIG. 5B. As described above, the fee for delivery work performed under the second type of delivery may be determined based on criteria established by the delivery agency to which the delivery person belongs.

[0108] Meanwhile, this specification and drawings disclose preferred embodiments of the present invention. Although specific terms have been used, they are used in a general sense only to easily explain the technical content of the present invention and to aid in understanding the invention, and are not intended to limit the scope of the present invention. It will be apparent to those skilled in the art that other modifications based on the technical concept of the present invention are possible in addition to the embodiments disclosed herein.

Claims

1. In the method of providing delivery-related information on electronic devices, Step to check information about the delivery person; A step of receiving a delivery request including delivery type information; and A step of providing a delivery request page including the delivery type information based on the delivery request; A method of providing shipping-related information, including:

2. In paragraph 1, A method for providing delivery-related information, wherein the above delivery type information is determined based on whether the delivery quota corresponding to the delivery source has been exhausted.

3. In paragraph 2, The above delivery type information is: If the above delivery quota is exhausted, it is determined as Type 1, A method of providing delivery-related information, determined as the second type, if the above delivery quota has not been exhausted.

4. In paragraph 1, The above delivery request is a delivery person in the area corresponding to the information about the above delivery person, and a method for providing delivery-related information.

5. In paragraph 2, A method for providing delivery-related information, wherein the delivery quota corresponding to the above delivery source is determined by time zone.

6. In paragraph 3, A method for providing delivery-related information, wherein the above delivery request page further includes at least one of delivery task execution route information, delivery task execution distance information, pickup location information, destination location information, number of work acceptance information, number of work rejection information, or delivery agent rating information.

7. In paragraph 6, A method for providing delivery-related information, wherein, when the delivery type is the first type, the delivery request page further includes delivery fee information corresponding to the delivery request.

8. In paragraph 6, A method for providing delivery-related information, wherein, when the delivery type is the second type, the delivery request page further includes information on the depletion rate of the delivery quota corresponding to the delivery source.

9. In paragraph 3, Further comprising the step of providing a delivery history page corresponding to the above delivery type information, A method for providing delivery-related information, wherein the above delivery history page includes information on deliveries corresponding to the delivery type information among the completed deliveries when the delivery corresponding to the delivery request has been completed.

10. In paragraph 9, A method for providing shipping-related information, wherein the information regarding the above shipment includes at least one of total revenue for the period, details of total revenue, or daily revenue.

11. In paragraph 10, A method for providing delivery-related information, wherein, when the delivery type information is the first type, the details of the total income include details of fees.

12. In paragraph 11, A method for providing shipping-related information, wherein the above fee details include at least one of a shipping fee, a mission bonus, an adjustment, a withholding tax, or an hourly insurance premium.

13. In paragraph 10, A method for providing delivery-related information, wherein, when the delivery type information is the second type, the details of the total revenue include at least one of surcharge or penalty information.

14. In paragraph 13, A method for providing delivery-related information, wherein the above surcharge includes at least one of a pickup and delivery distance surcharge, a pickup location surcharge, a destination surcharge, or a weather surcharge.

15. In paragraph 3, If the above delivery type information is the second type, The income for the above delivery request is: A method of deducting a fixed amount per case as a fee from the income related to delivery work corresponding to the above delivery request; A method of deducting a certain percentage of the revenue from the delivery work corresponding to the above delivery request as a fee; and A method of deducting a set amount per case from the income related to delivery work corresponding to the above delivery request and then deducting a certain percentage of the amount after deduction as a commission; Method of providing shipping-related information, determined based on one of the following:

16. In paragraph 3, If the above delivery type information is the second type, A method for providing delivery-related information, wherein when a delivery corresponding to the above delivery request is completed, the delivery quota corresponding to the above delivery agent is deducted.

17. In paragraph 3, A method for providing delivery-related information, wherein a mission regarding the delivery request is provided when the above delivery type information is the first type.

18. In paragraph 1, If the above delivery agent accepts the above delivery request, A step of receiving a delivery request including delivery type information regarding the next delivery; and A step of providing a delivery request page including delivery type information regarding the next delivery based on a delivery request regarding the next delivery; A method of providing shipping-related information, including:

19. As an electronic device that provides delivery-related information, A transceiver that transmits and receives information with other devices; and A processor that controls the transceiver, verifies information about the delivery source, receives a delivery request including delivery type information, and provides a delivery request page including the delivery type information based on the delivery request. An electronic device comprising:

20. As a non-transitory computer-readable storage medium, A medium configured to store computer-readable instructions, The above computer-readable instructions, when executed by a processor, cause the processor to: Step to check information about the delivery person; A step of receiving a delivery request including delivery type information; and A step of providing a delivery request page including the delivery type information based on the delivery request; A non-transitory computer-readable storage medium that causes a method of providing shipping-related information in an electronic device including a .

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