Operational method for managing reverse logistics of electrical and electronic waste

Abstract

The invention relates to an operational method (100) for reverse logistics management of electrical and electronic waste (210) for compling with Federal Law 12305 / 2010, which establishes the National Solid Waste Policy (PNRS), comprising an integrated and interrelated set of interdependent operations whose actions (AS) and collected / generated data (D1) are traceable and auditable in real time, with actions (AS) identified on a virtual platform (PV) with an application interface (APP) and collected data (D1) stored / analysed in a database (BD); These actions (AS), from the collection request to the confirmation of receipt of the waste (210) at the processing industry (140), result in the issuance of certificates of correct destination and final disposal of the waste (210).

Description

[0001] "OPERATIONAL METHOD FOR MANAGING REVERSE LOGISTICS OF ELECTRO-ELECTRONIC WASTE."

[0002] TECHNICAL FIELD OF THE INVENTION

[0003]

[0001] The present invention patent deals with an operational method for reverse logistics management of electronic waste - WEEE - designed to comply with Federal Law 12,305 / 2010, which establishes the National Solid Waste Policy (PNRS) - where, notably, said operational method is implemented by computer integrating interface with: (i) domestic consumer user of electronic equipment and requester of collection of electronic waste(s) - WEEE (ii) licensed social user responsible for selective collection on demand of electronic waste(s) - WEEE; (iii) licensed transshipment user receiving the material collected by the social licensee; (iv) user processing industry collecting the material at the licensed transshipment and carrying out the treatment and final disposal of the collected material.

[0004]

[0002] Said operational method manages all the information collected and necessary controls in relation to the shared responsibility in the execution of reverse logistics, from the electronic waste(s) - WEEE - itself, quality and quantity, preservation of the same during the process, financial control, certification of destination and final disposal, all traceable in real time and auditable, being, therefore, an innovative method both for the general public through accessibility via application to contact the forms of collection and correct disposal of their electronic waste, as well as for the cooperatives, associations and collectors who carry out the collection and measure the content, in addition to the collection centers that receive the material collected by the collectors, measure and store the content until collection by the processing industry and this, in turn, complies with law 12.305 / 10 ending the transformation cycle of electronic waste(s) - WEEE.

[0005] HISTORY OF THE INVENTION

[0006]

[0003] According to Federal Law 12,305 / 2010, which establishes the National Solid Waste Policy (PNRS), reverse logistics is characterized "by a set of actions, procedures and means designed to enable the collection and return of solid waste to the business sector, for reuse, in its cycle or in other production cycles, or other environmentally appropriate final destination" (Art. 3, item XII).

[0007]

[0004] In practice, reverse logistics is carried out through systems that promote the collection, reuse, recycling, treatment and / or final disposal of waste generated after the consumption of various products, whether the product itself is no longer in use or its packaging is discarded.

[0008]

[0005] Law 12,305 / 10 established shared responsibility for the life cycle of products, defining that all actors in production, sales and consumption have their individual responsibility linked to the next stage of the cycle where consumers must return their products after the end of their useful life to traders or distributors; traders and distributors must deliver the products received to manufacturers or importers; manufacturers or importers must ensure an environmentally appropriate destination for the products received.

[0009]

[0006] Among the products listed in the aforementioned Law are electronic products, which are those whose operation depends on the use of electric current or electromagnetic fields and can be divided into four categories, namely: (i) white goods (refrigerators, stoves, air conditioners); (ii) brown goods (monitors and televisions, DVD players, audio players, camcorders); (iii) blue goods (mixers, blenders, irons, drills, vacuum cleaners, coffee makers); and (iv) green goods (computers, computer accessories, tablets and cell phones).

[0010]

[0007] At the end of their useful life, these products are considered electrical and electronic waste (EEE), composed of a variety of materials such as plastics, glass, electronic components, and more than twenty types of heavy metals and others. These materials are often arranged in layers and subcomponents held together by solder or glue. Extracting each of them requires a different procedure. Therefore, separating them for processing and eventual recycling is much more complex than that of aluminum cans, glass bottles, and other materials.

[0011]

[0008] Similarly, all companies are required by law to have a Solid Waste Management Program (SWMP), meaning they must properly dispose of waste from their production processes. Companies can do this by contracting third-party companies specialized in waste treatment. When this happens, the receiving company (which must hold the appropriate licenses) issues the contracting company a Final Destination Certificate. This certificate does not have a standard format but is accepted for verification purposes (accompanied by the appropriate invoices) with environmental agencies.

[0012]

[0009] The fact that a company has a Final Destination Certificate does not exclude the obligation of the Solid Waste Management Program - PGRS -, since they are two different and non-exclusive obligations.

[0013]

[0010] Currently, there are companies on the market that partially perform the operational activities of the solid waste management cycle and whose accessibility is also through virtual platforms.

[0014]

[0011] Although these companies offer the recovery of electronic waste - WEEE - the biggest problem is that these platforms do not provide operations that enable the completion of the full recovery cycle, that is, they either lack legal concern for the correct disposal of waste or lack knowledge or connection with the National Solid Waste Policy (PNRS) and environmental certificate, among other drawbacks.

[0015] ANALYSIS OF THE STATE OF THE TECHNIQUE

[0016]

[0012] In a search carried out in specialized databases, documents were found referring to the operational method for managing reverse logistics of electronic waste, as presented in document no. BR 10.2022.011520-6, which is based on the detailed measurement of the quantity of waste generated from the volume and material discarded by the end consumer, after the consumption of industrialized products, with the registration of collectors, generating establishments, transporters, georeferenced recycling plants. In an adequate flow of proof so that the manufacturer can take advantage of this technology, and the pre-established protocols between manufacturer, collector, transportation, delivery to the recycling plant and, finally, the issuance of proof of reverse logistics must be respected.

[0013] Document no. BR 10.2022.011517-6 reveals that software with a specific algorithm will analyze industry data and sales, the results of which will allow determining a specific location for the installation of large waste disposal bins, considering regional consumption and disposal. The software will allow end users to request collection of products that generate waste, with collectors dispatched to the requested location to collect the waste in bins positioned at georeferenced locations based on waste generation volume. The entire process is controlled by tracking software.

[0017]

[0014] Document no. BR 10 2022 012420-5 reveals a personalized reverse logistics service system, which aims to bring convenience and ease to consumers and e-commerce sellers when they need help returning purchased merchandise, through contact on social networks and applications, providing the day, place and time for collection (as defined by the customer) and not by the service provider, a document that guarantees and safeguards the customer-consumer, store seller and BeWee of which product will be part of the service;carrier identification, this gives the customer security to deliver to us the product he purchased online, the identification of the product and the customer, in the BeWee system, the correct packaging of the product with all the necessary data for posting, the correct identification of the packaging, posting using the post office or not, to return the product defined by the buyer (our customer) to the seller / storekeeper, and finally the sending of the proof to the customer, with this our service will be carried out and finalized.;

[0018]

[0015] Thus, it is a fact that the documents cited in the paragraphs above, despite belonging to the same field of application, do not present all the characteristics of the method now improved, thus ensuring that it meets the legal requirements for patentability.

[0019] OBJECTIVES OF THE INVENTION

[0020]

[0016] The objective of the invention is to present an operational method for managing reverse logistics of electronic waste - WEEE - designed to comply with Federal Law 12,305 / 2010, which establishes the National Solid Waste Policy (PNRS) and which integrates all phases of reverse logistics, connecting all users such as domestic consumers, social licensees, transshipment licensees and processing industries, as well as ensuring the final disposal of the collected material and compliance with Law 12,305 / 10.

[0021]

[0017] Another advantage lies in the fact that the operational method manages all the necessary information and controls regarding shared responsibility in the execution of reverse logistics, from the electronic waste(s) - WEEE - itself, quality and quantity, preservation of the same during the reverse logistics process, financial control, certification of destination and final disposal, all traceable in real time and auditable, being, therefore, an innovative method both for the general public who, through an application, contacts the ways of collecting and correctly disposing of their electronics, as well as for the cooperatives, associations and collectors who carry out the collection and measure the content, in addition to the collection centers that receive the material collected by the collectors, measure and store the content until collection by the processing industry.

[0022]

[0018] Another advantage lies in the fact that the method in question integrates with the licensed social user responsible for the selective collection on demand of electronic waste(s) - WEEE, that is, "collector", enabling real-time route tracking available in the application.

[0023]

[0019] Another advantage lies in the fact that the method in question does not burden the consumer, social licensee (collector) and transshipment licensee (collection center), who are the basic actors in the entire reverse logistics system operation.

[0024]

[0020] Another advantage lies in the fact that the method generates certification of destination and final disposal of waste and traceability of collection data, in addition to allowing auditability of data and processes and privacy of personal data.

[0025] DESCRIPTION OF FIGURES

[0026]

[0021] To complement this description in order to obtain a better understanding of the characteristics of the present invention and in accordance with a preferred practical implementation thereof, the description is accompanied, in annex, by a set of drawings, where, in an exemplary, although not limitative manner, the following are represented:

[0022] figure 1 reveals a schematic view of the actors that make up the operational method for reverse logistics management of electronic waste - WEEE in question;

[0027]

[0023] Figure 2 shows a block diagram of the actions that make up the operational method for managing reverse logistics of electronic waste; and

[0028]

[0024] figures 3A, 3B, 3C and 3D reveal views of some interfaces for accessibility to the method in question.

[0029] DESCRIPTION OF THE INVENTION

[0030]

[0025] The present invention patent refers to the "OPERATIONAL METHOD FOR MANAGING REVERSE LOGISTICS OF ELECTRO-ELECTRONIC WASTE", an operational method (100) for managing reverse logistics of electronic waste (210) designed to comply with Federal Law 12,305 / 2010, which establishes the National Solid Waste Policy (PNRS).

[0031]

[0026] According to the present invention, the operational method (100) for managing reverse logistics of electronic waste (210) comprises an integrated and interrelated set of interdependent operations whose actions (AS) and collected / generated data (Dl) are traceable and auditable in real time, with actions (AS) identified on a virtual platform (PV) with an interface in the form of an application (APP) and collected data (Dl) stored / analyzed in a database (BD).

[0032]

[0027] Said operational method (100) connects six primary actors / users, namely:

[0033] - Domestic consumer user (110) of electronic equipment and requester of collection of electronic waste(s) - WEEE -;

[0034] - Social licensed user (120) responsible for the selective collection on demand of electronic waste(s) - WEEE;

[0035] - Licensed user transshipment (130) recipient of the material collected by the social licensee;

[0036] - User processing industry (140) collecting the material at the licensed transshipment and carrying out the treatment and final disposal of the collected material.

[0028] Said operational method (100) also connects companies / industries / importers (150) for reverse logistics of their products (200) generating electronic waste (210), as well as public authorities (300) municipal, state or federal.

[0037]

[0029] The traceability of actions (AS) for the reverse logistics management of electronic waste (210) is understood by the generation of a tracking number (DG) as a hash code or variable code from the collection request by the consumer user (110), whereby said code (DG) identifies the electronic waste (210) in all actions (AS).

[0038]

[0030] Said actions (AS) from the collection request to confirmation of receipt of the waste (210) in the processing industry (140) result in the issuance of certificates of destination and correct final disposal of the waste (210).

[0039]

[0031] Said operational method (100) for managing reverse logistics of electronic waste (210) implemented by computer and presented in the form of an application (APP) provides seven interfaces (IT), considering an input port interface (IT1) and other interfaces (IT2), (IT3), (IT4), (IT5), (IT6) and (IT7) directed according to the users (110), (120), (130) and (140), each interface being able to generate an action (AS) resulting in the operationalities of the method (100).

[0040]

[0032] In the input interface (IT1) the following items are provided: (a) which waste we collect; (b) request its collection; (bl) individual; (b.2) legal entity; (c) access your certificates here (if logged in); (d) social licensee (120); (e) transshipment licensee (130); (f) manufacturing industry (140); (g) method definition; (h) legal basis; (hl) PNRS; (h.2) Decree; (h.3) Sectoral Agreement; (h.4) Commitment Term; (i) term Law No. 13,709 / 2018 General for the Protection of Personal Data - LGPD; (j) Integration; (jl) consumer (110); (j.2) social licensee (120); (j.4) transshipment licensee (130); (j.5) manufacturing industry (140); (j.6) participant in reverse logistics of electronic waste - REE.

[0041]

[0033] Said actions (AS) that result in the operability of the method (100) consist of:

[0042]

[0034] Consumer interface (IT2) (110) - Action for request from individual (AS1) - Filling in and sending consumer data (110) as an individual, registration (name, CPF, email, address, waste description, estimated weight, date and time of collection, disposal photo); generation of tracking number (DG) identifying social licensee number (120), order called, transshipment licensee number (130), batch number, IT number and waste code, followed by opening the page with tracking with collection request (date / time);request (date / time) received and start of selective collection tracking as date / time the licensed social user (120) left for collection, date / time the licensed social user (120) collected, date / time the licensed social user (120) delivered the collection to the Licensed transshipment user (130), date / time the Licensed transshipment user (130) delivered to the processing industry (140) with the specification of the industry name, date / time the waste was forwarded (210) to the Processing Industry User (140), date / time the waste was received (210) at the processing industry (140), date / time the waste was treated / transformed (210); Issuance of correct destination and final disposal issued and evaluations of the licensed social user (120) as '1' star took a long time to respond to the request / rude / did not inspire confidence; '2' stars arrived before the scheduled time / indifferent / polite treatment;'3' stars arrived exactly on time / polite and helpful / good presence;

[0043] - Action for individuals (AS2) - Issuance of a certificate for legal entities by completing and sending the registration data (name, name of the person in charge, role in the company, CNPJ, email, address, describe the waste, estimated weight, date and time of collection, disposal photo); generation of a tracking number (DG) identifying the social licensee number (120), order called, transshipment licensee number (130), batch number, IT number and waste code; opening of tracking; date / time of receipt of the request; date / time the social licensed user (120) left for collection; date / time the social licensed user (120) collected; date / time the social licensed user (120) delivered the collection to the transshipment Licensed user (130); date / time the transshipment Licensed user (130) delivered to the processing industry (140) and industry name; date / time the waste was forwarded (210) to the industry (140);date / time of receipt of waste (210) received at the industry (140); date / time at which the waste (210) was treated / transformed; issuance of correct destination and final disposal issued; evaluations of the social licensee (120) as '1' star took a long time to respond to the request / rude / did not inspire confidence; '2' stars arrived before the scheduled time / indifferent / polite treatment; '3' stars arrived exactly on time / polite and helpful / good presence; Issuance of Waste Transport Manifest - MTR; Issuance of Certificate.;

[0044]

[0035] Interface (IT3) social licensee (120)

[0045] - Action (AS3) - Registration with full name, Individual Taxpayer Registry number, address, email, current account, PIX receipt, sending image of personal documents;

[0046] - Action (AS4) - Notification of the call with receipt of the requesting name and address; photo and quantity of waste (210), date / time and map;

[0047] - Action (AS5) - Access to tracking with confirmation of receipt of demand, confirmation of waste collection (210), according to the call or in disagreement with the call, photograph, observation;

[0048] - Action (AS6) - Delivery of waste to the transshipment licensee (130);

[0049] - Action (AS7) - Receipt of amount;

[0050] - Action (AS8) - Consumer user evaluation (110) '1' star inaccurate location / did not attend at scheduled time / waste different from the request, '2' stars difficult access to waste / attended at scheduled time / waste contaminated with organics, '3' stars attended at scheduled time / waste easily accessible / waste not contaminated with organics.

[0051]

[0036] Licensed User Interface (IT4) Overflow (130)

[0052] - Action (AS9) - Registration with company name, National Registry of Legal Entities - CNPJ number, National Classification of Economic Activities - CNAE code, address, email, checking account receiving PIX, sending image of articles of association, sending environmental operating license or equivalent or license exemption, updated federal and state distributor certificate, company representative name, CPF, sending image of personal documents, sending representation document;

[0053] - Action (AS10) - Knowledge of the call for licensed social collection and type and quantity of waste and knowledge of waste collection (210);

[0054] - Action (AS11) - Receipt of waste (210) and social licensed payment (120);

[0055] - Action (AS12) - Access to MTR, MTR large generator, MTR Industrial transformation (140);

[0056] - Action (AS13) - Control waste stock with identification of the total, weight, volume, MTR access generated;

[0057] - Action (AS14) - Call for collection from the processing industry (140), verification of the amount received from the processing industry (140);

[0058] - Action (AS15) - Evaluation of the processing industry, with '1' star not providing collection date / time / vehicle unsuitable for transporting the load / not paying as soon as the waste was collected, '2' stars providing date / time but late / vehicle suitable for loading but in poor condition / paid but not as agreed, '3' stars arriving exactly on the scheduled date / time / vehicle suitable and in good condition / paid as agreed;

[0059] - Action (AS16) - Access tracking, confirmation of receipt and information on forwarding to the processing industry (140).

[0060]

[0037] Interface (IT5) manufacturing industry (140)

[0061] - Action (AS17) - Registration of the manufacturing industry (140) with company name, CNPJ, CNAE, address, e-mail, sending image of articles of association, sending environmental operating license, updated federal and state distributor certificate, company representative name, CPF, sending image of personal documents, sending representation document;

[0062] - Action (AS18) - MTR display and tracking display;

[0063] - Action (AS19) - Access to confirmation of collection of the transshipment licensee (130);

[0064] - Action (AS20) - Confirmation of receipt of waste (210) in the processing industry (140);

[0065] - Action (AS21) - Issuance of the destination and final disposal certificate.

[0066] Interface (IT6) is for unrestricted access and MTR issuance and interface (IT7) is for participants in the reverse logistics system to access issued certificates.

[0067]

[0038] It is true that when the present invention is put into practice, modifications may be introduced with regard to certain details, without this implying a departure from the fundamental principles that are clearly substantiated in the claims framework, thus being understood that the terminology used was not intended to be limiting.

Claims

REQUESTS AND TIPS 1) "OPERATIONAL METHOD FOR MANAGING REVERSE LOGISTICS OF ELECTRO-ELECTRONIC WASTE", operational method (100) for managing reverse logistics of electronic waste (210) designed to comply with Federal Law 12,305 / 2010, which establishes the National Solid Waste Policy (PNRS); characterized by operational method (100) for managing reverse logistics of electronic waste (210) comprising an integrated and interrelated set of interdependent operations whose actions (AS) and collected / generated data (Dl) are traceable and auditable in real time, with actions (AS) identified on a virtual platform (PV) with an interface in the form of an application (APP) and collected data (Dl) stored / analyzed in a database (BD); said actions (AS) from the collection request to confirmation of receipt of the waste (210) in the processing industry (140) result in the issuance of certificates of destination and correct final disposal of the waste (210);said operational method (100) connects six primary actors / users, being the domestic consumer user (110) of electronic equipment and requester of collection of electronic waste(s) - WEEE; licensed social user (120) responsible for the selective collection on demand of electronic waste(s) - WEEE; licensed transshipment user (130) receiver of the material collected by the social licensee; manufacturing industry user (140) collector of the material at the licensed transshipment and executor of the treatment and final disposal of the collected material, as well as companies / industries / importers (150) for reverse logistics of their products (200) generators of electronic waste (210) and public authorities (300) municipal, state or federal.; 2) "OPERATIONAL METHOD FOR MANAGING REVERSE LOGISTICS OF ELECTRO-ELECTRONIC WASTE", according to claim 1, characterized in that the traceability of the actions (AS) for the reverse logistics management of the electronic waste (210) is understood by the generation of a tracking number (DG) as a hash code or variable code from the collection request by the consumer user (110), and said code (DG) identifies the electronic waste (210) in all actions (AS). 3) "OPERATIONAL METHOD FOR MANAGING REVERSE LOGISTICS OF ELECTRO-ELECTRONIC WASTE", according to claim 1, characterized in that the operational method (100) for managing reverse logistics of electronic waste (210) implemented by computer is presented in the form of an application (APP) and provides seven interfaces (IT), considering an input port interface (IT1) and other interfaces (IT2), (IT3), (IT4), (IT5), (IT6) and (IT7) directed according to the users (110), (120), (130) and (140), with each interface (IT) generating actions (AS) resulting in the operationalities of the method (100). 4) "OPERATIONAL METHOD FOR MANAGING REVERSE LOGISTICS OF ELECTRO-ELECTRONIC WASTE", according to any one of the previous claims, characterized by actions (AS) at the consumer Interface (IT2) (110) that result in the operationalities of the method (100) consisting of: - action for request from individual (AS1) - filling in and sending consumer data (110) as an individual, registration (name, CPF, email, address, waste description, estimated weight, date and time of collection, disposal photo); generation of tracking number (DG) identifying social licensee number (120), order called, transshipment licensee number (130), batch number, IT number and waste code, followed by opening the tracking page with collection request (date / time);request (date / time) received and start of selective collection tracking as date / time the licensed social user (120) left for collection, date / time the licensed social user (120) collected, date / time the licensed social user (120) delivered the collection to the Licensed transshipment user (130), date / time the Licensed transshipment user (130) delivered to the processing industry (140) with the specification of the industry name, date / time the waste was forwarded (210) to the Processing Industry User (140), date / time the waste was received (210) at the processing industry (140), date / time the waste was treated / transformed (210); Issuance of correct destination and final disposal issued and evaluations of the licensed social user (120) as '1' star took a long time to respond to the request / rude / did not inspire confidence; '2' stars arrived before the scheduled time / indifferent / polite treatment; '3' stars arrived exactly at; schedule / polite and helpful / good presence; - action for individuals (AS2) - issuance of a certificate for legal entities by completing and sending the registration data (name, name of the person in charge, role in the company, CNPJ, email, address, describe the waste, estimated weight, date and time of collection, disposal photo); generation of a tracking number (DG) identifying the social licensee number (120), order called, transshipment licensee number (130), batch number, IT number, and waste code; opening of tracking; date / time the request was received; date / time the social licensed user (120) left for collection; date / time the social licensed user (120) collected; date / time the social licensed user (120) delivered the collection to the transshipment Licensee user (130); date / time the transshipment Licensee user (130) delivered it to the processing industry (140) and industry name; date / time the waste was forwarded (210) to the industry (140);date / time of receipt of waste (210) received at the industry (140); date / time at which the waste (210) was treated / transformed; issuance of correct destination and final disposal issued; evaluations of the social licensee (120) as '1' star took a long time to respond to the request / rude / did not inspire confidence; '2' stars arrived before the scheduled time / indifferent / polite treatment; '3' stars arrived exactly on time / polite and helpful / good presence; Issuance of Waste Transport Manifest - MTR; Issuance of Certificate.; 5) "OPERATIONAL METHOD FOR MANAGING REVERSE LOGISTICS OF ELECTRO-ELECTRONIC WASTE", according to any of the previous claims, characterized by actions (AS) in the licensed social Interface (IT3) (120) that result in the operationalities of the method (100) consisting of: - action (AS3) - registration with full name, Individual Taxpayer Registry number, address, email, current account, PIX receipt, sending image of personal documents; - action (AS4) - notification of the call with receipt of the name and address of the requester; photo and quantity of waste (210), date / time and map; - action (AS5) - access to tracking with confirmation of receipt of demand, confirmation of waste collection (210), according to the call or in disagreement with the call, photograph, observation; - action (AS6) - delivery of waste to the transshipment licensee (130); - action (AS7) - receipt of the amount; - action (AS8) - consumer user evaluation (110) '1' star inaccurate location / did not attend at scheduled time / waste different from the request, '2' stars difficult access to waste / attended at scheduled time / waste contaminated with organics, '3' stars attended at scheduled time / waste easily accessible / waste not contaminated with organics. 6) "OPERATIONAL METHOD FOR MANAGING REVERSE LOGISTICS OF ELECTRO-ELECTRONIC WASTE", according to any one of the previous claims, characterized by actions (AS) at the licensed user interface (IT4) transshipment (130) that result in the operationalities of the method (100) consisting of: - action (AS9) - registration with company name, National Registry of Legal Entities number - CNPJ, National Classification of Economic Activities code - CNAE, address, email, checking account receiving PIX, sending image of articles of association, sending environmental operating license or equivalent or license exemption, updated federal and state distributor certificate, company representative name, CPF, sending image of personal documents, sending representation document; - action (AS10) - awareness of the call for licensed social collection and type and quantity of waste and awareness of waste collection (210); - action (AS11) - receipt of waste (210) and social licensed payment (120); - Action (AS12) - access to MTR, MTR large generator, MTR Industrial transformation (140); - action (AS13) - control waste stock with identification of the total, weight, volume, MTR access generated; - action (AS14) - call collection from the processing industry (140), verification of the amount received from the processing industry (140); - action (AS15) - evaluation of the processing industry, being '1' star did not provide collection date / time / vehicle unsuitable for transporting the load / did not pay as soon as the waste was collected, '2' stars provided date / time but was late / vehicle suitable for loading but in poor condition / paid but not as agreed, '3' stars arrived exactly on the scheduled date / time / vehicle suitable and in good condition / paid as agreed; - action (AS16) - access tracking, confirmation of receipt and information on forwarding to the processing industry (140). 7) "OPERATIONAL METHOD FOR MANAGING REVERSE LOGISTICS OF ELECTRO-ELECTRONIC WASTE", according to any one of the previous claims, characterized by actions (AS) in the Interface (IT5) processing industry (140) that result in the operationalities of the method (100) consisting of: - action (AS17) - registration of the manufacturing industry (140) with company name, CNPJ, CNAE, address, e-mail, sending image of articles of association, sending environmental operating license, updated federal and state distributor certificate, company representative name, CPF, sending image of personal documents, sending representation document; - action (AS18) - MTR display and tracking display; - action (AS19) - access to confirmation of collection of the transshipment licensee (130); - action (AS20) - confirmation of receipt of waste (210) in the processing industry (140); - action (AS21) - issuance of the destination and final disposal certificate.

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