Business processing method and device, medium and product
By identifying the intent of business interaction operations, sending requests to the digital employee management server and displaying the processing results, the system solves the problems of invisible operations and limited notifications in traditional digital employee systems, thus achieving high efficiency and convenience in user task processing.
Patent Information
- Application Number
- CN202511542627.4
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2025-10-27
- Publication Date
- 2026-01-30
AI Technical Summary
In traditional digital employee systems, user operations on business systems cannot be visualized and managed in real time, and notification methods are limited, resulting in a lack of user convenience.
By identifying the intent of business interaction operations, business processing requests are sent to the digital employee management server, and the results of business request processing are displayed in a pop-up window, thus enabling proactive perception of user needs.
It improves the efficiency of user task processing, enhances the flexibility and accuracy of human-computer interaction, and ensures that critical tasks are not overlooked.
Smart Images
Figure CN121436618A_ABST
Abstract
Description
TECHNICAL FIELD
[0001] Embodiments of the present application relate to the technical field of computer technology, and particularly relate to a business processing method, device, medium and product. BACKGROUND
[0002] In the current business system applying digital employees, the user needs to operate on the digital employee management system. The execution process and execution progress of the digital employee platform cannot be visually managed in real time. The way of timely notifying the user of the completion or exception of the digital employee is also relatively single, such as reminding through email, short message, etc. The convenience for the user needs to be improved. SUMMARY
[0003] Embodiments of the present application provide a business processing method, device, medium and product, which can enable the digital employee to actively perceive the user demand and provide business processing related data, thereby improving the efficiency of user task processing.
[0004] In a first aspect, embodiments of the present application provide a business processing method applied to a digital employee client, which comprises:
[0005] In response to a business interaction operation with a first business system page, identifying a business interaction intention of the business interaction operation according to a business state of at least one business object in the first business system page;
[0006] According to the business interaction intention, sending a business processing request to a digital employee management server, so that the digital employee management server feeds back a business request processing result according to the business processing request;
[0007] Obtaining the business request processing result, and displaying business data in the business request processing result in a pop-up window manner in the first business system page.
[0008] In a second aspect, embodiments of the present application provide a business processing method applied to a digital employee management server, which comprises:
[0009] In response to a digital employee client sending a business processing request, processing the business processing request according to a business interaction intention of the business processing request, and determining a business request processing result;
[0010] Sending the business request processing result to the digital employee client, so that the digital employee client displays business data in the business request processing result in a pop-up window manner in a corresponding business system page.
[0011] In a third aspect, embodiments of the present application provide a business processing device configured in a digital employee client, which comprises:
[0012] The intent recognition module is configured to recognize a business interaction intent of the business interaction operation according to a business state of at least one business object in the first business system page in response to the business interaction operation of the first business system page.
[0013] The business request module is configured to send a business processing request to the digital employee management server according to the business interaction intent, so that the digital employee management server feeds back a business request processing result according to the business processing request.
[0014] The business information feedback module is configured to obtain the business request processing result and display business data in the business request processing result in the first business system page in a pop-up window mode.
[0015] In a fourth aspect, an embodiment of the present application provides a business processing device configured in a digital employee management server, and the device comprises:
[0016] The business request response module is configured to process the business processing request according to the business interaction intent of the business processing request in response to the digital employee client sending the business processing request, and determine a business request processing result.
[0017] The business request feedback module is configured to send the business request processing result to the digital employee client, so that the digital employee client displays business data in the business request processing result in a corresponding business system page in a pop-up window mode.
[0018] In a fifth aspect, an embodiment of the present application further provides an electronic device, which comprises a memory, a processor, and a computer program stored in the memory and executable on the processor, and the processor implements the business processing method according to any one of the embodiments of the present application when executing the program.
[0019] In a sixth aspect, an embodiment of the present application further provides a computer readable storage medium, which stores a computer program, and the program is executed by a processor to implement the business processing method according to any one of the embodiments of the present application.
[0020] In a seventh aspect, an embodiment of the present application further provides a computer program product, which comprises a computer program, and the computer program is executed by a processor to implement the business processing method according to any one of the embodiments of the present application.
[0021] In the embodiment of the present application, the business interaction intention of the business interaction operation is identified according to the business state of at least one business object in the first business system page in response to the business interaction operation with the first business system page; the business processing request is sent to the digital employee management server according to the business interaction intention, so that the digital employee management server feeds back the business request processing result according to the business processing request; the business request processing result is obtained, and the business data in the business request processing result is displayed in the first business system page in the form of a pop-up window. The technical solution of the present application solves the problem that the man-machine interaction in the traditional digital employee can only passively issue task processing notifications, and can make the digital employee actively perceive user demand, provide business processing related data, and improve the efficiency of user task processing. BRIEF DESCRIPTION OF DRAWINGS
[0022] In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings needed in the embodiments will be briefly introduced as follows. It should be understood that the following drawings only show some embodiments of the present application, and therefore should not be regarded as a limitation on the scope. For those skilled in the art, other related drawings can also be obtained without creative labor.
[0023] Figure 1 A flowchart of a business processing method applied to a digital employee client is provided for the embodiment of the present application.
[0024] Figure 2 A flowchart of a business processing method applied to a digital employee management server is provided for the embodiment of the present application.
[0025] Figure 3 A structural schematic diagram of a business processing device configured in a digital employee client is provided for the embodiment of the present application.
[0026] Figure 4 A structural schematic diagram of a business processing device configured in a digital employee management server is provided for the embodiment of the present application.
[0027] Figure 5 A structural schematic diagram of a computer device is provided for the embodiment of the present application. DETAILED DESCRIPTION
[0028] The present application will be further described in detail below in combination with the drawings and embodiments. It can be understood that the specific embodiments described herein are only used to explain the present application, and not to limit the present application. In addition, it should be noted that, in order to facilitate description, only the parts related to the present application are shown in the drawings, not all structures.
[0029] It should be noted that similar reference numerals and letters refer to like items in the accompanying drawings, and once an item is defined in one drawing, it need not be further defined and explained in subsequent drawings. Also, in the description of the present application, the terms "first", "second", and the like are used only to distinguish descriptions, and cannot be understood as indicating or implying relative importance. The acquisition, storage, use, processing, etc. of data in the technical solutions of the present application all comply with relevant provisions of national laws and regulations.
[0030] It should be noted that in the embodiments of the present application, some software, components, models, etc. in the industry may be mentioned, which should be considered as exemplary, and the purpose is only to illustrate the feasibility of the implementation of the technical solutions of the present application, but it does not mean that the applicant has or will necessarily use the related content of the scheme.
[0031] Figure 1 A flowchart of a business processing method applied to a digital employee client is provided for the embodiments of the present application, and the embodiments can be applied to the business running scene of a business system configured with a digital employee. The method can be executed by a business processing device configured in the digital employee client, which can be realized by software and / or hardware and integrated in a computer device.
[0032] As shown in Figure 1 , the business processing method includes the following steps:
[0033] S110, in response to a business interaction operation with a first business system page, identifying a business interaction intention of the business interaction operation according to a business state of at least one business object in the first business system page.
[0034] The first business system page can be any user interaction page in any business system. For example, it can be the home page of a business system, or an interaction page corresponding to any business function module or sub-business field. For example, in a financial system, the first business system can be a financial report approval page, or a user interaction page such as an account management page.
[0035] The business interaction operation with the first business system page can be opening the corresponding first business system page, or interacting with any page information in the first business system page. This also indicates that the user's goal is to interact with the business content corresponding to the first business system page, and the work to be done is related to the business objects in the first business system page. The business object can refer to a business event object to be processed by the user. For example, each report to be approved in the financial report approval page can be regarded as a business object.
[0036] In an alternative embodiment, the digital employee client can be a monitoring and processing of the interactive operation of the first business system page realized by browser plug-in technology. The page monitoring to obtain business interactive operation can include the following implementation modes, such as monitoring page loading and DOM changes, monitoring page network requests, and monitoring user operation behavior. The content script can be configured through the scripts plug-in to occupy the event listener to realize the perception of the interactive operation of the first business system page.
[0037] In an alternative embodiment, according to the business state of at least one business object in the first business system page, the business interaction intention of the business interaction operation can include the following cases:
[0038] The business state is an unprocessed state, and according to the business state of at least one business object in the first business system page, the business interaction intention of the business interaction operation is determined to be business processing start; or the business state is a processing completion state, and according to the business state of at least one business object in the first business system page, the business interaction intention of the business interaction operation is determined to be business processing result query; or the business state is a processing state, and according to the business state of at least one business object in the first business system page, the business interaction intention of the business interaction operation is determined to be business processing progress query.
[0039] In the above example, each report that needs to be approved in the financial report approval page can be regarded as a business object, so a business object can be in the state of being approved, not being approved, or being approved. When the user opens the financial report approval page, the business state of each report in the financial report approval page can be identified, so as to determine the intention of the user's business interaction operation. The business state corresponding to different business objects can be different.
[0040] S120, according to the business interaction intention, a business processing request is sent to the digital employee management server, so that the digital employee management server feeds back the business request processing result according to the business processing request.
[0041] This step can be executed by the background (background running script) of the digital employee client to realize the interaction with the digital employee management server. The background (background running script) can establish a connection with the database of the digital employee management server to obtain, store, and preprocess data. The data in the database can be the process and execution result data of each digital employee executing the task.
[0042] When the digital employee client generates a request message to the digital employee management server based on the identified business interaction intention, and issues a corresponding request. So that the digital employee management server gives corresponding feedback according to the corresponding business interaction intention, so that the user gets the desired business information result without issuing explicit instructions. Specifically, the business processing request can contain first business system page information and business interaction intention information and other associated business information.
[0043] Specifically, the business interaction intention is business processing start, and the corresponding business processing request is to request the digital employee to process the corresponding business object matching the specific business content. The business interaction intention is business processing result query, and the corresponding business processing request is to request the business processing result of the corresponding business object. The business interaction intention is business processing progress query, and the corresponding business processing request is to request the business processing progress of the corresponding business object.
[0044] S130, obtain the business request processing result, and display the business data in the business request processing result in the first business system page in the form of a pop-up window.
[0045] After obtaining the business request processing result, the business data in the business request processing result can be displayed in the first business system page in the form of a pop-up window. Specifically, the pop-up information display can be realized through the pages (page resource file) plug-in. The content (content processing script) can also be used to filter the business data in the business request processing result to determine the business information to be displayed. For example, parsing the terminal output text, highlighting the keywords, filtering invalid information, automatically completing the input content, etc., to optimize the content interaction experience of the user.
[0046] Further, in the present embodiment, the task progress of the task being executed by the digital employee client can also be displayed in the first business system page in the form of a pop-up window in response to identifying the interactive idle state of the first business system page, and / or the interactive information associated with the task being executed can also be displayed in the first business system page in the form of a pop-up window. The interactive idle state can be that the cursor does not move for a preset length of time in the first business system page, there is no interaction action in the page, etc., which can be configured according to the specific business scenario.
[0047] That is, when the user is in an interactive idle state, the digital employee client can actively pop up a window to display the processing progress or interaction information of the business object. The interaction information can be a request made by the digital employee to the user, allowing the user to participate in decision-making more flexibly and ensuring that critical tasks are not overlooked. Based on the full authorization of the user, the digital employee client can actively pop up a real-time interaction window in the user's idle state or in a work environment specified by the user (the default environment is also the user's idle state). The user can give the digital employee execution authority, core business data, and decision-making judgment in the real-time interaction window. Such dynamic collaboration can significantly improve execution efficiency and flexibility, accuracy.
[0048] The technical scheme of the embodiment of the present application responds to the business interaction operation of the first business system page, identifies the business interaction intention of the business interaction operation according to the business state of at least one business object in the first business system page, sends a business processing request to the digital employee management server according to the business interaction intention, so that the digital employee management server feeds back a business request processing result according to the business processing request, acquires the business request processing result, and displays the business data in the business request processing result in the first business system page in a pop-up window manner. The technical scheme of the present application solves the problem that the man-machine interaction in the traditional digital employee can only passively issue task processing notifications, and can make the digital employee actively perceive user needs, provide business processing related data, and improve the efficiency of user task processing.
[0049] Further, the function implementation of the digital employee client depends on the function plug-ins mentioned above, and also includes other pre-coordinated function plug-ins. The plug-in components of the digital employee client mainly include eight parts: config, data, images, pages, scripts, third-party dependent library, background, and content. Among them, the core modules are background, content, and page, and the interaction mechanism is that content communicates with the page through the plug-in process and sends out messages through the sendMessage API of the runtime; and background listens to messages through the onMessage.addListener of the runtime. In the same way, the three modules of the background module, the content module, and the page module can work together. Among them, the background module is responsible for data interaction with the digital business integration portal of the digital assistant center, and establishes a connection with the data source in the digital assistant center to obtain, store, and preprocess data; the content module is responsible for sensing and influencing the business system, and is the interaction bridge between the system and the front-end user, mainly responsible for sensing user demand and influencing the behavior of the business system; the content module interacts with the background module and the user interface to perceive external input, extracts corresponding information from the background module and performs corresponding operations, and the content module will be executed when the browser accesses any website; the page module is used to display the pop-up page; the page module is also responsible for the display of the user interface, especially the presentation of the pop-up page and the interaction between the pop-up page and the user interface, and it is the direct interaction interface between the user and the system, which plays the role of information display and user operation; when the user interface interacts with the pop-up page, the corresponding information extracted by the content module is embedded into the user interface and displayed.
[0050] Figure 2 A flowchart of a business processing method applied to a digital employee management server is provided for the embodiments of the present application, and the present embodiment can be applied to the application scenario of a business system configured with a digital employee. The method can be executed by a business processing device configured in the digital employee management server, and the device can be realized by software and / or hardware and integrated in a computer device.
[0051] As shown in Figure 2 , the business processing method includes the following steps:
[0052] S210, in response to the digital employee client sending a business processing request, processing the business processing request according to the business interaction intention of the business processing request, and determining a business request processing result.
[0053] The business processing request is a request sent by the digital employee client according to the business interaction intention of the user.
[0054] Specifically, the business interaction intention of the business processing request is a business processing result query, the corresponding business processing result data is queried according to the business identifier corresponding to the business processing request, and the business request processing result is determined as the business processing result data. For example, the approval result corresponding to each report in the financial report approval page, whether the audit is passed, and what abnormal items exist in the case of not passing.
[0055] The business interaction intention of the business processing request is a business processing start, and the digital employee matching the business type of the business processing request is determined as the business request processing result. For example, for the report in the financial report approval page that has not been audited, a digital employee for report auditing is assigned to perform report auditing.
[0056] The business interaction intention of the business processing request is a business processing progress query, the corresponding business processing progress is queried according to the business identifier corresponding to the business processing request, and the business request processing result is determined as the business processing progress. For example, the audit progress corresponding to each report in the financial report approval page.
[0057] S220, the business request processing result is sent to the digital employee client, so that the digital employee client displays the business data in the business request processing result in the corresponding business system page in the form of a pop-up window.
[0058] The technical scheme of the embodiment of the application responds to the digital employee client sending a business processing request, processes the business processing request according to the business interaction intention of the business processing request, determines the business request processing result, and sends the business request processing result to the digital employee client to make the digital employee client display the business data in the business request processing result in the corresponding business system page in the form of a pop-up window. The technical scheme of the application solves the problem that the human-computer interaction in the traditional digital employee only passively issues task processing notifications, and enables the digital employee to actively perceive user needs and provide business processing related data, thereby improving the efficiency of user task processing.
[0059] In this embodiment, the digital employee management server integrates digital employee information, business processing of digital employees, and business processing results and other information, and can actively display business information according to interaction with the digital employee client. The digital employee business results are naturally embedded in the user's habitual business scene, which not only improves the coherence of the business flow, but also ensures that the user remains focused during use and reduces interference.
[0060] In the office scene most frequently used by the user, there is a good prompt, which can visually and conveniently convey the task status by showing the execution progress of the digital employee on the pop-up page. This method has the advantages of low use cost, convenient operation, real-time update, simplicity, and easy management.
[0061] Figure 3 A structural schematic diagram of a business processing device configured on a digital employee client is provided for an embodiment of the present application. The embodiment can be applied to a business scene in which a digital employee is applied. The device can be realized by software and / or hardware and integrated in a computer device.
[0062] As shown in Figure 3 The business processing device includes an intention recognition module 310, a business request module 320, and a business information feedback module 330.
[0063] The intention recognition module 310 is configured to recognize a business interaction intention of a business interaction operation according to a business state of at least one business object in a first business system page in response to the business interaction operation with the first business system page. The business request module 320 is configured to send a business processing request to a digital employee management server according to the business interaction intention, so that the digital employee management server feeds back a business request processing result according to the business processing request. The business information feedback module 330 is configured to obtain the business request processing result and show business data in the business request processing result in the first business system page in a pop-up manner.
[0064] The technical scheme of the embodiment of the present application recognizes a business interaction intention of a business interaction operation according to a business state of at least one business object in a first business system page in response to the business interaction operation with the first business system page. The business processing request is sent to a digital employee management server according to the business interaction intention, so that the digital employee management server feeds back a business request processing result according to the business processing request. The business request processing result is obtained and business data in the business request processing result is shown in the first business system page in a pop-up manner. The technical scheme of the present application solves the problem that the human-computer interaction in the traditional digital employee only passively issues a task processing notification, so that the digital employee can actively perceive user demand and provide business processing related data to improve the efficiency of user task processing.
[0065] In an optional implementation, the intention recognition module 310 is specifically configured to:
[0066] The business state is an unprocessed state, and the business interaction intention of the business interaction operation is determined to be business processing initiation according to the business state of the at least one business object in the first business system page; or
[0067] The business state is a processing completion state, and according to the business state of the at least one business object in the first business system page, the business interaction intention of the business interaction operation is determined to be a business processing result query; or
[0068] The business state is a processing state, and according to the business state of the at least one business object in the first business system page, the business interaction intention of the business interaction operation is determined to be a business processing progress query.
[0069] In an optional implementation, the business information feedback module 330 can also be configured to:
[0070] In response to identifying the interactive idle state of the first business system page, the task progress of the task being executed by the digital employee client is displayed in a pop-up window in the first business system page, and / or the interactive information associated with the task being executed is displayed in a pop-up window in the first business system page.
[0071] The business processing device configured in the digital employee client provided by the embodiment of the application can execute the business processing method for the digital employee client provided by any embodiment of the application, and has the corresponding function modules and beneficial effects of the execution method.
[0072] Figure 4 The structure diagram of the business processing device configured in the digital employee management server provided by the embodiment of the application, and the embodiment can be applied to a business scene in which a digital employee is applied. The device can be realized by software and / or hardware, and integrated in a computer device.
[0073] As shown in Figure 4 The business processing device includes a business request response module 410 and a business request feedback module 420.
[0074] The business request response module 410 is configured to respond to the digital employee client sending a business processing request, process the business processing request according to the business interaction intention of the business processing request, and determine a business request processing result. The business request feedback module 420 is configured to send the business request processing result to the digital employee client, so that the digital employee client displays the business data in the business request processing result in a corresponding business system page in a pop-up window.
[0075] The technical scheme of the embodiment of the application comprises the following steps: in response to the digital employee client sending a service processing request, processing the service processing request according to the service interaction intention of the service processing request, determining a service request processing result; and sending the service request processing result to the digital employee client, so that the digital employee client displays the service data in the service request processing result in a pop-up window mode in the corresponding business system page. The technical scheme of the application solves the problem that the man-machine interaction in the traditional digital employee can only passively issue task processing notifications, and enables the digital employee to actively perceive user demand, provide service processing related data, and improve the efficiency of user task processing.
[0076] In an optional implementation, the service request response module 410 is specifically configured to:
[0077] According to the service interaction intention of the service processing request, the service request processing result is queried as service processing result data, and the service processing result data corresponding to the business identifier of the service processing request is queried, so that the service request processing result is determined as the service processing result data.
[0078] In an optional implementation, the service request response module 410 is specifically configured to:
[0079] According to the service interaction intention of the service processing request, the service request processing result is queried as service processing result data, and the service processing result data corresponding to the business identifier of the service processing request is queried, so that the service request processing result is determined as the service processing result data.
[0080] In an optional implementation, the service request response module 410 is specifically configured to:
[0081] According to the service interaction intention of the service processing request, the service request processing result is queried as service processing result data, and the service processing result data corresponding to the business identifier of the service processing request is queried, so that the service request processing result is determined as the service processing result data.
[0082] The service processing device configured in the digital employee management server provided by the embodiment of the application can execute the service processing method for the digital employee management server provided by any embodiment of the application, and has the corresponding function modules and beneficial effects of the execution method.
[0083] Figure 5 A structural schematic diagram of a computer device provided by the embodiment of the application is provided. Figure 5 A block diagram of an exemplary computer device 12 suitable for implementing embodiments of the application is shown. Figure 5 The computer device 12 shown is merely an example, and should not impose any limitation on the functions and use range of the embodiments of the application. The computer device 12 can be any terminal device with computing capability, such as a smart controller, a server, a mobile phone, and the like.
[0084] AsFigure 5 As shown, the computer device 12 is in the form of a generic computing device. The components of the computer device 12 can include, but are not limited to, one or more processors or processing units 16, a system memory 28, and a bus 18 that couples various system components including the system memory 28 to the processing unit 16.
[0085] The bus 18 represents one or more of several types of bus structures, including a memory bus or memory controller, a peripheral bus, a graphics bus (e.g., an Accelerated Graphics Port, or AGP bus) and a local bus using any of a variety of bus architectures. By way of example, these architectures include Industry Standard Architecture (ISA) bus, Micro Channel Architecture (MCA) bus, Enhanced ISA bus, Video Electronics Standards Association (VESA) local bus, and Peripheral Component Interconnect (PCI) bus.
[0086] The computer device 12 typically includes a variety of computer system readable media. Such media can be any available media that is located either in or out of the computer device 12, such as volatile and non-volatile media, removable and non-removable media.
[0087] The system memory 28 can include computer system readable media in the form of volatile memory, such as random access memory (RAM) 30 and / or cache memory 32. The computer device 12 can further include other removable / non-removable, volatile / non-volatile computer system storage media. By way of example only, a storage system 34 can be provided for reading from and writing to non-removable, non-volatile magnetic media (e.g., a "hard drive"). Figure 5 not shown in FIG. 1, a magnetic hard disk drive for reading from and writing to non-removable, non-volatile magnetic media (e.g., a "hard drive"); and an optical disk drive for reading from or writing to a removable, non-volatile optical disk (e.g., a CD-ROM, DVD-ROM or other optical media). The drives and their associated computer system readable media can also be connected to the bus 18 by a drive interface. Figure 5 The system memory 28 can include at least one program product having a set (e.g., at least one) of program modules that are configured to carry out the functions of embodiments of the application. The program / utility 40, having the set (at least one) of program modules 42, can be stored in system memory 28 by way of example, such program modules 42 include, but are not limited to, an operating system, one or more application programs, other program modules, and program data, each of which or some combination thereof, can include implementation of a network environment. The program modules 42 generally carry out the functions and / or methodologies of embodiments of the application described herein.
[0088] The program / utility 40, having the set (at least one) of program modules 42, can be stored in system memory 28 by way of example, such program modules 42 include, but are not limited to, an operating system, one or more application programs, other program modules, and program data, each of which or some combination thereof, can include implementation of a network environment. The program modules 42 generally carry out the functions and / or methodologies of embodiments of the application described herein.
[0089] Computer device 12 can also communicate with one or more external devices 14 such as a keyboard, a pointing device, a display 24, etc.; one or more devices that enable a user to interact with computer device 12; and / or any devices (e.g., network card, modem, etc.) that enable computer device 12 to communicate with one or more other computing devices. Such communication can occur via Input / Output (I / O) interface(s) 22. Still yet, computer device 12 can communicate with one or more networks (e.g., a local area network (LAN), a wide area network (WAN), and / or the Internet) through network adapter 20. As an example, network adapter 20 can include a modem, a network card (wireless or wired), or other well-known interface devices. It should be appreciated that other peripherals and / or devices that are well known or later developed, which are suitable for use in optical character recognition applications, can be interconnected with computer device 12 through the Figure 5 Other hardware and / or software modules that can be used in conjunction with computer device 12, such as microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, and data archival storage systems, etc., are also not depicted in FIG. 1.
[0090] Processing unit 16 performs various overall processing functions in conjunction with the program stored in system memory 28, such as implementing the method for processing a business of a digital employee client provided by embodiments of the present application, which includes:
[0091] In response to a business interaction operation with a first business system page, identifying a business interaction intention of the business interaction operation according to a business state of at least one business object in the first business system page;
[0092] According to the business interaction intention, sending a business processing request to a digital employee management server, so that the digital employee management server feeds back a business request processing result according to the business processing request;
[0093] Obtaining the business request processing result, and displaying business data in the business request processing result in a pop-up window manner in the first business system page.
[0094] Alternatively, a method for processing a business of a digital employee management server provided by any of the embodiments of the present application can also be implemented, which includes:
[0095] In response to a digital employee client sending a business processing request, processing the business processing request according to a business interaction intention of the business processing request, and determining a business request processing result;
[0096] Sending the business request processing result to the digital employee client, so that the digital employee client displays business data in the business request processing result in a pop-up window manner in a corresponding business system page.
[0097] The embodiment provides a computer readable storage medium, which stores a computer program, and the program is executed by a processor to implement a business processing method applied to a digital employee client, the method comprises the following steps of:
[0098] In response to a business interaction operation of the first business system page, a business interaction intention of the business interaction operation is identified according to a business state of at least one business object in the first business system page.
[0099] According to the business interaction intention, a business processing request is sent to a digital employee management server, so that the digital employee management server feeds back a business request processing result according to the business processing request.
[0100] The business request processing result is obtained, and business data in the business request processing result is displayed in a pop-up window in the first business system page.
[0101] Alternatively, a business processing method applied to a digital employee management server can also be implemented, and the method comprises the following steps of:
[0102] In response to the digital employee client sending a business processing request, the business processing request is processed according to a business interaction intention of the business processing request, and a business request processing result is determined.
[0103] The business request processing result is sent to the digital employee client, so that the digital employee client displays business data in the business request processing result in a corresponding business system page in a pop-up window.
[0104] The computer storage medium of the embodiment can adopt any combination of one or more computer readable media. The computer readable medium can be a computer readable signal medium or a computer readable storage medium. The computer readable storage medium may, for example, but is not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or component, or any combination thereof. More specific examples (non-exhaustive list) of the computer readable storage medium include an electrical connection having one or more wires, a portable computer diskette, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination thereof. In this document, the computer readable storage medium can be any tangible medium containing or storing a program that can be used by or in conjunction with an instruction execution system, device or component.
[0105] A computer readable signal medium can include a propagated data signal with computer executable prograrn code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated signal can take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium can be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate or transport programming code.
[0106] Program code embodied on a computer readable medium can be transmitted using any appropriate medium, including but not limited to wireless, wire line, optical fiber cable, RF, etc., or any suitable combination of the foregoing.
[0107] Computer program code for carrying out operations of the present application can be written in any combination of one or more programming languages, including an object oriented programming language such as Java, Smalltalk, C++ or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code can execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the latter scenario, the remote computer can be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or the connection can be made to an external computer (for example, through the Internet using an Internet Service Provider).
[0108] Those skilled in the art should appreciate that the modules and steps of the present application described above can be implemented in digital electronic circuitry, or with a general purpose computer, or with a program module of computer program code, or with a combination of hardware and software, software, and / or firmware. The present application can be implemented with any combination of hardware and software. The program code can be implemented in any desired language, including, but not limited to, C, C++, Java, Visual Basic, Perl, HTML, and / or HTMLS, or any combination thereof.
[0109] The embodiments of the present application further provide a computer program product, which comprises a computer program, and when the computer program is executed by a processor, the business processing method as provided in any of the embodiments of the present application is implemented.
[0110] The computer program instructions can also be loaded onto a computer, other programmable data processing apparatus, or other devices to cause a series of operational steps to be performed on the computer, other programmable apparatus or other devices to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide processes for implementing the functions / acts specified in the flowchart and / or block diagram block or blocks.
[0111] Note that the above merely describes preferred embodiments of the present application and the applied technical principles. Those skilled in the art will understand that the present application is not limited to the specific embodiments described herein, and that various obvious changes, modifications and substitutions can be made by those skilled in the art without departing from the scope of the present application. Therefore, although the present application has been described in detail through the above embodiments, the present application is not limited to the above embodiments, and can include more other equivalent embodiments without departing from the concept of the present application, and the scope of the present application is determined by the scope of the claims.
[0112] Note that the above merely describes preferred embodiments of the present application and the applied technical principles. Those skilled in the art will understand that the present application is not limited to the specific embodiments described herein, and that various obvious changes, modifications and substitutions can be made by those skilled in the art without departing from the scope of the present application. Therefore, although the present application has been described in detail through the above embodiments, the present application is not limited to the above embodiments, and can include more other equivalent embodiments without departing from the concept of the present application, and the scope of the present application is determined by the scope of the claims.
Claims
1. A business process method applied to a digital employee client, characterized in that, The method comprises: in response to a business interaction operation with a first business system page, identifying a business interaction intention of the business interaction operation according to a business state of at least one business object in the first business system page; sending a business processing request to a digital employee management server according to the business interaction intention, so that the digital employee management server feeds back a business request processing result according to the business processing request; obtaining the business request processing result and displaying business data in the business request processing result in a pop-up window in the first business system page.
2. The method of claim 1, wherein, The method comprises: when the business state is an unprocessed state, determining that the business interaction intention of the business interaction operation is business processing initiation according to the business state of the at least one business object in the first business system page; or when the business state is a processing completion state, determining that the business interaction intention of the business interaction operation is business processing result query according to the business state of the at least one business object in the first business system page; or when the business state is a processing state, determining that the business interaction intention of the business interaction operation is business processing progress query according to the business state of the at least one business object in the first business system page.
3. The method of claim 1, wherein, The method further comprises: in response to identifying an idle state of the first business system page, displaying a task progress of a task being executed by the digital employee client in a pop-up window in the first business system page, and / or displaying interactive information associated with the task being executed in a pop-up window in the first business system page.
4. A service processing method applied to a digital employee management server, comprising: The method comprises: in response to the digital employee client sending a business processing request, processing the business processing request according to a business interaction intention of the business processing request, and determining a business request processing result; sending the business request processing result to the digital employee client, so that the digital employee client displays business data in the business request processing result in a corresponding business system page in a pop-up window.
5. The method of claim 4, wherein, The method comprises: when the business interaction intention of the business processing request is business processing result query, querying corresponding business processing result data according to a business identifier corresponding to the business processing request, and determining that the business request processing result is the business processing result data.
6. The method of claim 4, wherein, The method comprises: when the business interaction intention of the business processing request is business processing initiation, determining that the business request processing result is a digital employee matched with a business type of the business processing request.
7. The method of claim 4, wherein, The method comprises: According to the business interaction intention of the business processing request, the business processing progress query, according to the business processing request corresponding to the business processing progress corresponding to the business processing progress, the business processing request processing result is determined as the business processing progress.
8. An electronic device, comprising: The computer program is stored in the memory and executable in the processor, and the processor executes the computer program to realize the business processing method in any one of claims 1-7.
9. A computer-readable storage medium having stored thereon a computer program, characterized in that, The program is executed by the processor to realize the business processing method in any one of claims 1-7.
10. A computer program product comprising a computer program, characterized in that, The computer program is executed by the processor to realize the business processing method in any one of claims 1-7. The computer program is executed by the processor to realize the business processing method in any one of claims 1-7.