Management device, determination method, and program

Abstract

To provide a management device, determination method, and program which can appropriately determine candidates for transfer.SOLUTION: A management device 1 includes: an emotion information acquisition unit 11 that acquires emotion information of a user; a business information acquisition unit 12 that acquires business information related to the business of the user; an organization information acquisition unit 13 that acquires organization information related to the organization; and a presentation determination unit 14 that determines whether to present the user as a candidate of a person to be transferred to the organization on the basis of the emotion information, business information and organization information.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present disclosure relates to a management device, a determination method, and a program. [Background technology]

[0002] Patent Document 1 discloses an evaluation device that uses AI (Artificial Intelligence) to analyze a job seeker's selection video, interview video, and other associated information (e.g., educational background, work history, aptitude test results, academic achievement test results, age). The evaluation device analyzes information such as the department, team, job content, superiors, and colleagues that are suitable for the job seeker to determine initial assignment. The evaluation device can output information that is useful for subsequent personnel transfers, personnel evaluations, and other personnel purposes. The evaluation device can also provide advice on the characteristics of people who are likely or unlikely to fit into an organization, depending on the characteristics of the organization. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2023-14941 A Summary of the Invention [Problem to be solved by the invention]

[0004] The evaluation device described in Patent Document 1 can present characteristics of people who are likely to fit in or not fit in with an organization, depending on the people who belong to the organization, the atmosphere of the organization, etc. However, even if the selected person fits in with the atmosphere of the organization, there is a risk that he or she may not be suitable for the work content or work style, etc.

[0005] The present disclosure has been made to solve such problems, and aims to provide a management device, a determination method, and a program that can appropriately determine transfer candidates. [Means for solving the problem]

[0006] A management device according to an aspect of the present disclosure includes: an emotion information acquisition unit that acquires emotion information of a user; A business information acquisition unit that acquires business information related to the user's business; an organization information acquisition unit that acquires organization information related to an organization; a presentation determination unit that determines whether to present the user as a candidate for a person to be transferred to the organization based on the emotion information, the business information, and the organization information; Equipped with.

[0007] A determination method according to one aspect of the present disclosure includes: The computer Acquire user emotion information, Acquire business information related to the user's business; Obtain organizational information about the organization; Based on the emotion information, the job information, and the organization information, it is determined whether to present the user as a candidate for transfer to the organization.

[0008] A program according to one aspect of the present disclosure includes: On the computer, A process of acquiring emotion information of a user; A process of acquiring business information related to the user's business; obtaining organization information relating to an organization; determining whether to present the user as a candidate for a transfer to the organization based on the emotion information, the job information, and the organization information; Execute the command. Effect of the Invention

[0009] The present disclosure can provide a management device, a determination method, and a program that can appropriately determine candidates for transfer. [Brief description of the drawings]

[0010] [Figure 1] FIG. 2 is a diagram illustrating a configuration of a management device according to the first embodiment. [Diagram 2] FIG. 11 is a diagram illustrating a configuration of a management device according to a second embodiment. [Diagram 3] FIG. 11 is a diagram illustrating an example of emotion information according to the second embodiment. [Figure 4] FIG. 11 is a diagram illustrating a configuration of a management device according to a third embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0011] First embodiment Hereinafter, the present embodiment will be described with reference to the drawings. Fig. 1 is a diagram illustrating the configuration of a management device 1 according to the first embodiment.

[0012] The management device 1 includes an emotion information acquisition unit 11, a task information acquisition unit 12, an organization information acquisition unit 13, and a presentation determination unit .

[0013] Emotion information acquisition section 11 acquires emotion information of the user. Specifically, emotion information is extracted based on vital information of the user.

[0014] The business information acquisition unit 12 acquires business information related to the user's business. Business information indicates, for example, business content, business shift, business form, etc. Business content indicates the content of the work the user is responsible for. Furthermore, business shift indicates the date, day of the week, time period, etc. on which the user performs the work. Note that the business shift may be managed on a weekly basis, or on a monthly or annual basis. Furthermore, business form indicates the type of employment. More specifically, it may be a full-time employee, a managerial position, or non-regular employment. It may also include information on full-time work, reduced hours work, part-time work, etc.

[0015] The organizational information acquisition unit 13 acquires information about an organization. An organization is a department, a room, a group, etc. that are organized according to functions and purposes. It may also be a team organized from a plurality of departments, rooms, and groups. The organization may be an organization that exists outside a government agency or a company. The organizational information includes information about the personnel that constitute the organization and business information in the organization. The information about the personnel that constitute the organization is, for example, personal information (such as name, gender, employment type, working type, and work history) of each member that belongs to the organization, and emotional information obtained during the period when the member is working in the organization.

[0016] The presentation determination unit 14 determines whether to present the user as a candidate for a person to be transferred to the organization based on the emotion information, the business information, and the organization information. The presentation determination unit 14 may, for example, determine business conditions (e.g., business content) suitable for the user based on the emotion information and the business information, and determine whether the organization information matches the business conditions.

[0017] The management device 1 can appropriately determine candidates for transfer by using the emotion information and the task information.

[0018] The management device 1 includes a processor, a memory, and a storage device, which are not shown in the figure. The storage device stores a computer program that implements the processing of the determination method according to this embodiment. The processor then loads the computer program from the storage device into the memory and executes the computer program. In this way, the processor realizes the functions of an emotion information acquisition unit 11, a task information acquisition unit 12, an organization information acquisition unit 13, and a presentation determination unit 14.

[0019] Alternatively, the emotion information acquisition unit 11, the task information acquisition unit 12, the organization information acquisition unit 13, and the presentation determination unit 14 may each be realized by dedicated hardware. Also, a part or all of the components of each device may be realized by a general-purpose or dedicated circuit, processor, or a combination of these. These may be configured by a single chip, or may be configured by multiple chips connected via a bus. A part or all of the components of each device may be realized by a combination of the above-mentioned circuits, etc., and a program. Also, a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), an FPGA (field-programmable gate array), etc. can be used as the processor.

[0020] Furthermore, when some or all of the components of the management device 1 are realized by a plurality of information processing devices, circuits, etc., the plurality of information processing devices, circuits, etc. may be centrally arranged or distributed. For example, the information processing devices, circuits, etc. may be realized as a client-server system, a cloud computing system, etc., in a form in which each is connected via a communication network. Furthermore, the functions of the management device 1 may be provided in a SaaS (Software as a Service) format.

[0021] EMBODIMENT 2 The second embodiment is a specific example of the first embodiment. Fig. 2 is a diagram for explaining the configuration of a management device 100 according to the second embodiment. Specifically, the management device 100 is a device that supports appropriate personnel transfers in government agencies and companies.

[0022] The management device 100 is communicably connected to a communication terminal T via a network N. The network N may be a wired network or a wireless network.

[0023] The communication terminal T, for example, acquires a captured image of the user U's face from a camera and transmits it to the management device 100. The camera is installed in the user U's workplace. The camera may be installed in the vicinity of an information terminal used by the user in his / her work, or may be equipped in the information terminal. The communication terminal T may be a camera or an information terminal equipped with a camera. In addition, various wearable terminals may be adopted as a means for acquiring vital information such as the heart rate and blood pressure of the user U, or may be used in combination with a camera. Examples of the wearable terminal include a smart watch, a smart band, and a smart ring. The wearable terminal may have a function as the communication terminal T.

[0024] The management device 100 is a specific example of the management device 1. The management device 100 includes a communication unit 110, a storage unit 120, and a control unit .

[0025] The communication unit 110 is a communication interface with the network N. The storage unit 120 is a non-volatile storage device such as a hard disk or a flash memory. The storage unit 120 may include a memory such as a RAM (Random Access Memory). The storage unit 120 stores a program 121 for performing various processes. The storage unit 120 also stores emotion information 122 and human resource / organization information 123.

[0026] The emotion information 122 is emotion information for each user. The emotion information 122 may be associated with a user ID. The emotion information 122 indicates, for example, the transition of emotions over time.

[0027] The human resource / organization information 123 is a database that stores information about users who are employees of government agencies or companies (referred to as government agencies, etc.) and information about work in subordinate organizations such as departments and teams in government agencies, etc. In the human resource / organization information 123, the user ID of the user may be associated with the ID of the subordinate organization to which the user belongs. The human resource / organization information 123 may store information indicating the transfer history of each user. The human resource / organization information 123 includes, for example, information about the work content (e.g., counter work, backyard work) in each department, work shifts (e.g., day shift, evening shift, night shift), and work type (e.g., full-time, part-time).

[0028] Control unit 130 is a processor such as a CPU that controls each component of management device 100, that is, a control device. Control unit 130 reads program 121 from storage unit 120 into RAM or the like, and executes program 121. In this way, control unit 130 realizes the functions of vital information acquisition unit 131, emotion information extraction unit 132, emotion information acquisition unit 133, task information acquisition unit 134, organization information acquisition unit 135, presentation determination unit 136, and presentation unit 137.

[0029] The vital information acquisition unit 131 acquires vital information. The vital information may be information such as a heart rate measured by a wearable device. The information acquisition unit 31 may acquire the vital information by acquiring a captured image of a face and calculating the vital information based on the captured image. The captured image may be a video or a still image.

[0030] The camera that captures the video is installed in the user's workplace. The camera may capture the video at a predetermined time. The camera may also be installed in the vicinity of an information terminal that the user uses for work. The camera may capture the video every time the user performs biometric authentication (e.g., face authentication) on the information terminal. That is, the vital information acquisition unit 131 may acquire biometric authentication data used to log in to the information terminal. If the information terminal is set to be locked when the user leaves his / her desk, the vital information acquisition unit 131 can acquire vital information multiple times a day. The camera may constantly capture the video.

[0031] The vital information acquisition unit 131 calculates, for example, feature points, eye opening degree, gaze direction, etc. from the captured video. Then, the vital information acquisition unit 131 can calculate vital information such as heart rate, respiratory rate, heart rate variability, tension level, and concentration level based on the calculation results.

[0032] The emotion information extraction unit 132 extracts the emotion information of the user from the vital information. The emotion information includes, for example, information indicating the strength of positive emotions such as satisfaction and happiness, and information indicating the strength of negative emotions such as anxiety and sadness. The emotion information may be information indicating the strength of stress. The emotion information may also include information indicating the strength of each of a plurality of emotions (e.g., anger, sadness). The strength of each emotion may be expressed, for example, by a numerical value from 1 to 100. In addition, an emotion corresponding to each vital may be associated in advance, and it may be determined that the emotion corresponding to the acquired vital is indicated. For example, a heart rate of 120 or more is associated with "slightly negative," and a heart rate of 150 or more is associated with "very negative." The emotion information extraction unit 132 records the extracted emotion information in the emotion information 122.

[0033] FIG. 3 is a diagram for explaining an example of emotion information. The diagram shows the change over time in emotion information of one user (e.g., Mr. XX who belongs to the XX department). The horizontal axis represents the time axis (e.g., months). The vertical axis represents the strength of positive emotion and the strength of negative emotion. Each point represents emotion at a corresponding time. A point located above the horizontal axis represents a stronger positive emotion than a stronger negative emotion. A point located below the horizontal axis represents a stronger negative emotion than a stronger positive emotion. For example, it can be read that the user's negative emotion is strong for three consecutive months, March, April, and May. The management device 100 may issue an alert if the user's negative emotion is strong for a consecutive period.

[0034] The time axis may be days or weeks instead of months. When emotion information is extracted multiple times a day, the management device 100 may record the daily average value of emotion information. The management device 100 may also calculate the weekly average value of emotion information. Even if the daily average value fluctuates widely, the weekly average value may fluctuate only slightly. In this case, the management device 100 can analyze the tendency of changes in emotion information by using the weekly average value.

[0035] The management device 100 may further analyze the tendency of changes in emotion information for each department. The management device 100 may issue an alert when the change in emotion information for each department matches a predetermined pattern. The management device 100 may further include a function of determining whether the change in emotion information matches a predetermined pattern is due to a seasonal factor (e.g., a busy season). The management device 100 may issue an alert when the change is not due to a seasonal factor.

[0036] 2, emotion information acquisition section 133 is an example of emotion information acquisition section 11. Emotion information acquisition section 133 acquires the user's emotion information from emotion information 122.

[0037] The business information acquisition unit 134 is an example of the business information acquisition unit 12. The business information acquisition unit 134 acquires information related to the user's business (called business information) from the human resource / organization information 123.

[0038] The organizational information acquisition unit 135 is an example of the organizational information acquisition unit 13. The organizational information acquisition unit 135 acquires information (called organizational information) about work in a lower organization (e.g., department, team) from the human resource / organization information 123. A lower organization is also simply called an organization. The above users and organizations may be determined based on an input to an input device provided in the management device 100.

[0039] The presentation determination unit 136 is an example of the presentation determination unit 14. The presentation determination unit 136 determines whether to present the user as a candidate for a person to be transferred to the organization, based on the emotion information, the business information, and the organization information.

[0040] The presentation determination unit 136 may determine task conditions suitable for the user based on, for example, emotion information and task information. For example, when a change in emotion information indicates a predetermined pattern, the presentation determination unit 136 may determine that task contents, etc. different from the current task contents, etc. are suitable. Then, the presentation determination unit 136 determines whether the task conditions can be satisfied in the organization based on the organization information. The fact that the task conditions can be satisfied corresponds to presenting the user as a candidate.

[0041] The predetermined pattern may be, for example, a case where negative emotions continue for a certain period of time or more. The predetermined pattern may also be a state where the user's emotional information fluctuates drastically in a short period of time. The predetermined pattern may also be a pattern that deviates from a standard pattern or an average pattern within a department. According to this, it is presumed that the user U feels uncomfortable or dissatisfied with the workplace to which the user U currently belongs, and therefore it is considered that the user U may be interested in transferring to another organization. Therefore, a proposal that reflects the user U's emotions as a candidate for transfer is made.

[0042] The presentation determination unit 136 may determine a work shift suitable for a user based on a daily change in emotion information. For example, when the emotion in the early hours is negative, the presentation determination unit 136 may determine that a shift with a later start time is suitable.

[0043] The presentation determination unit 136 may also determine whether to present the user as a candidate based on emotion information of members belonging to the organization, i.e., the organization to which the user will be transferred. For example, the presentation determination unit 136 may determine to present the candidate when the members have strong positive emotions or strong negative emotions. By taking into account the emotion information of the members, the presentation determination unit 136 can more appropriately determine the destination of the user's transfer.

[0044] The presentation unit 137 presents the user as a candidate for transfer to the organization based on the determination result of the presentation determination unit 136. The presentation unit 137 presents the user on a display device (not shown) such as a display or a monitor. The display device may be provided in the management device 100 or in a terminal device connected to the network N.

[0045] The presentation unit 137 may further output information regarding the time of the user's transfer based on the emotion information. For example, the presentation unit 137 may determine the time of the transfer to be early when the user has a strong negative emotion, and may determine the time of the transfer to be late when the user has a strong positive emotion. The management device 100 can determine an appropriate time for the user's transfer.

[0046] The management device according to the second embodiment can appropriately determine candidates for transfer in government offices and the like.

[0047] EMBODIMENT 3 Fig. 4 is a diagram illustrating the configuration of a management device 100a according to the third embodiment. Comparing Fig. 2 with Fig. 4, the control unit 130 of the management device 100a includes a log information collection unit 138 and an estimation unit 139. The storage unit 120 of the management device 100a further stores operation log information 124.

[0048] The log information collection unit 138 collects operation log information of the information terminal used by the user in business. The function of the log information collection unit 138 can be realized by using a technique related to a known log management tool. The log information collection unit 138 stores the collected information as the operation log information 124.

[0049] The estimation unit 139 compares the operation log information 124 with the emotion information 122, and associates the operation recorded in the operation log information 124 with the emotion at the time of performing the operation, thereby estimating an operation suitable for the user. More specifically, the estimation unit 139 identifies an operation associated with a positive emotion and an operation associated with a negative emotion. Then, the estimation unit 139 estimates that an operation involving an operation associated with a positive emotion is an operation suitable for the user. Alternatively, the estimation unit 139 estimates that an operation other than an operation associated with a negative emotion is an operation suitable for the user. For example, the estimation unit 139 estimates that either a counter job or a backyard job is an operation suitable for the user.

[0050] The presentation determination unit 136 determines whether to present the user as a candidate based on the task suitable for the user. For example, if the task suitable for the user is included in the business content of the organization, the presentation determination unit 136 may present the user as a candidate.

[0051] The management device according to the fourth embodiment can more appropriately determine candidates for transfer by referring to the operation log information.

[0052] In the above embodiment, the present disclosure has been described as a hardware configuration, but the present disclosure is not limited to this. The present disclosure can also be realized by having a CPU (Central Processing Unit) execute a computer program to process each component.

[0053] The program includes a set of instructions (or software code) that, when loaded into a computer, causes the computer to perform one or more functions described in the embodiments. The program may be stored in a non-transitory computer-readable medium or a tangible storage medium. By way of example and not limitation, the computer-readable medium or tangible storage medium includes random-access memory (RAM), read-only memory (ROM), flash memory, solid-state drive (SSD) or other memory technology, CD-ROM, digital versatile disc (DVD), Blu-ray® disk or other optical disk storage, magnetic cassette, magnetic tape, magnetic disk storage or other magnetic storage device. The program may be transmitted on a transitory computer-readable medium or communication medium. By way of example and not limitation, the transitory computer-readable medium or communication medium includes electrical, optical, acoustic, or other forms of propagated signals.

[0054] Although the present disclosure has been described above with reference to the embodiments, the present disclosure is not limited to the above-mentioned embodiments. Various modifications that can be understood by a person skilled in the art can be made to the configuration and details of the present disclosure within the scope of the present disclosure. Furthermore, each embodiment can be appropriately combined with other embodiments.

[0055] The present invention is not limited to the above-described embodiment, and can be modified as appropriate without departing from the spirit and scope of the present invention.

[0056] A part or all of the above-described embodiments can be described as, but is not limited to, the following supplementary notes. (Appendix 1) an emotion information acquisition unit that acquires emotion information of a user; A business information acquisition unit that acquires business information related to the user's business; an organization information acquisition unit that acquires organization information related to an organization; a presentation determination unit that determines whether to present the user as a candidate for a person to be transferred to the organization based on the emotion information, the business information, and the organization information; A management device comprising: (Appendix 2) The organizational information includes at least one of the business content, business shift, and business form of the organization. 2. The management device of claim 1. (Appendix 3) The presentation determination unit determines whether to present the user as the candidate based on emotion information of members belonging to the organization. 2. The management device of claim 1. (Appendix 4) a presentation unit that presents information regarding a transfer time based on the emotion information when the user is presented as the candidate; 2. The management device according to claim 1, further comprising: (Appendix 5) a vital information acquisition unit that calculates vital information based on a captured image of the face of the user each time the user is authenticated by the information terminal used in the business; an emotion information extraction unit that extracts the emotion information from the vital information; 2. The management device according to claim 1, further comprising: (Appendix 6) a log information collection unit for acquiring operation log information of an information terminal used by the user in the business; an estimation unit that estimates an operation suitable for the user by associating the operation recorded in the operation log information with the emotion information when the user performed the operation; Further equipped with The presentation determination unit determines whether to present the user based on an operation suitable for the user. 2. The management device of claim 1. (Appendix 7) The presentation determination unit, Determine business conditions suitable for the user based on the emotion information and the business information, and determine whether the business conditions can be satisfied in the organization based on the organization information. 2. The management device of claim 1. (Appendix 8) The computer Acquire user emotion information, Acquire business information related to the user's business; Obtain organizational information about the organization; Based on the emotion information, the job information, and the organization information, determine whether to present the user as a candidate for transfer to the organization. Judgment method. (Appendix 9) On the computer, A process of acquiring emotion information of a user; A process of acquiring business information related to the user's business; obtaining organization information relating to an organization; determining whether to present the user as a candidate for a transfer to the organization based on the emotion information, the job information, and the organization information; A program that executes the following. [Explanation of symbols]

[0057] 1, 100, 100a management device 11, 133 Emotion information acquisition part 12, 134 Business Information Acquisition Department 13, 135 Organizational Information Acquisition Department 14, 136 Presentation judgment section 110 Communications Department 120 Storage section 121 Programs 122 Emotional information 123 Human resources / organizational information 130 Control section 131 Vital Information Acquisition Unit 132 Emotion information extraction part 137 Presentation section 138 Log Information Collection Department 139 Estimation Department N Network T Communication terminal

Claims

1. an emotion information acquisition unit that acquires emotion information of a user; A business information acquisition unit that acquires business information related to the user's business; an organization information acquisition unit that acquires organization information related to an organization; a presentation determination unit that determines whether to present the user as a candidate for a person to be transferred to the organization based on the emotion information, the business information, and the organization information; A management device comprising:

2. The organizational information includes at least one of the business content, business shift, and business form of the organization. The management device according to claim 1 .

3. The presentation determination unit determines whether to present the user as the candidate based on emotion information of members belonging to the organization. The management device according to claim 1 .

4. a presentation unit that presents information regarding a transfer time based on the emotion information when the user is presented as the candidate; The management device according to claim 1 , further comprising:

5. a vital information acquisition unit that calculates vital information based on a captured image of the face of the user each time the user is authenticated by the information terminal used in the business; an emotion information extraction unit that extracts the emotion information from the vital information; The management device according to claim 1 , further comprising:

6. a log information collection unit for acquiring operation log information of an information terminal used by the user in the business; an estimation unit that estimates an operation suitable for the user by associating the operation recorded in the operation log information with the emotion information when the user performed the operation; Further equipped with The presentation determination unit determines whether to present the user based on an operation suitable for the user. The management device according to claim 1 .

7. The presentation determination unit, Determine business conditions suitable for the user based on the emotion information and the business information, and determine whether the business conditions can be satisfied in the organization based on the organization information. The management device according to claim 1 .

8. The computer Acquire user emotion information, Acquire business information related to the user's business; Obtain organizational information about the organization; Based on the emotion information, the job information, and the organization information, determine whether to present the user as a candidate for transfer to the organization. Judgment method.

9. On the computer, A process of acquiring emotion information of a user; A process of acquiring business information related to the user's business; obtaining organization information relating to an organization; determining whether to present the user as a candidate for transfer to the organization based on the emotion information, the job information, and the organization information; A program that executes the following.

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