Elevator system

The elevator system enhances user experience by delivering personalized travel information to solo riders based on their search history, addressing the issue of idle time during elevator rides.

JP2024171518AActive Publication Date: 2024-12-12TOSHIBA ELEVATOR KK

Patent Information

Application Number
JP2023088569
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2023-05-30
Publication Date
2024-12-12
Estimated Expiration
2043-05-30

AI Technical Summary

Technical Problem

Elevator users often spend idle time during their ride and do not utilize smartphones, making the time less productive.

Method used

An elevator system that integrates with a service providing system, such as a travel search/reservation system, to provide personalized video content matching user preferences by analyzing their search history and detecting solo riders, using a camera and display device to deliver relevant travel information.

Benefits of technology

Transforms idle elevator time into a productive experience by providing users with personalized travel information, enhancing user engagement and making the ride more useful.

✦ Generated by Eureka AI based on patent content.

Smart Images

  • Figure 2024171518000001_ABST
    Figure 2024171518000001_ABST
Patent Text Reader

Abstract

To provide an elevator system with which an elevator user can spend time usefully during riding an elevator.SOLUTION: An elevator system includes: video content storage means which stores multiple pieces of video content related to services provided via service providing system; an elevator car in which a camera and a display device are provided; elevator control means which controls operation of the car in accordance with call information registered by a user; and distribution control means which selects, when detecting that the user who has registered the call information is riding alone on the car, on the basis of history information indicating a history of searching of the user on an application or a website provided by the service providing system, video content that suits the taste of the user who registered the call information from the video content storage means, and distributes the video content to the display device.SELECTED DRAWING: Figure 1
Need to check novelty before this filing date? Find Prior Art

Description

[Technical field]

[0001] FIELD OF THE DISCLOSURE An embodiment of the present invention relates to an elevator system. [Background technology]

[0002] In recent years, a system has become widespread that collects user-related information, such as search history on search sites and website usage history, and provides personalized information (recommended information) to the user as advertisements based on the collected history. This system provides users with the opportunity to learn new information related to their fields of interest.

[0003] On the other hand, the details of the above-mentioned recommended information can only be known by clicking on the link in the provided advertisement, and this often requires secondary action from the user, resulting in a problem that few users are willing to take such secondary action to find out the details of the recommended information.

[0004] Incidentally, elevator users tend not to use smartphones or other devices while in the elevator, and tend to waste time (i.e., tend to waste time) until the elevator arrives at the destination floor. For this reason, there is a demand for new technology that can turn the time spent in the elevator into useful time for elevator users. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Patent No. 4621763 [Patent Document 2] JP 2002-167131 A Summary of the Invention [Problem to be solved by the invention]

[0006] An object of the present invention is to provide an elevator system that can make the time spent in an elevator useful for elevator users. [Means for solving the problem]

[0007] An elevator system according to an embodiment cooperates with a service providing system capable of providing a desired service to a user. The elevator system includes: a history information storage means for storing history information indicating a history of searches performed by the user on a website or application provided by the service providing system; a video content storage means for storing a large number of video contents related to the service provided by the service providing system; an elevator control means for controlling the operation of a car in accordance with a car having a camera and a display device installed therein and registration of call information by the user; and a delivery control means for selecting video contents matching the preferences of the user who registered the call information from the video content storage means based on the history information when it is detected that the user who registered the call information is riding alone in the car, and delivering the video contents to the display device. [Brief description of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram showing an example of a schematic configuration of an information processing system including an elevator system according to an embodiment. [Diagram 2] FIG. 2 is a diagram showing an example of a data structure of history information in the embodiment. [Diagram 3] FIG. 3 is a diagram showing an example of a data structure of content information in the embodiment. [Figure 4] FIG. 4 is a diagram illustrating an example of a schematic configuration of a cloud server in the embodiment. [Diagram 5] FIG. 5 is a flowchart for explaining a series of processes executed by the elevator system in the embodiment. [Figure 6]FIG. 6 is a diagram showing an example of video content displayed on the car interior display device in the embodiment. [Figure 7] FIG. 7 is a diagram showing an example of video content displayed on the car interior display device in the embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, an embodiment will be described with reference to the drawings. In addition, the disclosure is merely an example, and the invention is not limited to the contents described in the following embodiments. Modifications that a person skilled in the art can easily conceive are naturally included in the scope of the disclosure. In order to make the explanation clearer, the size, shape, etc. of each part may be changed from the actual embodiment and shown diagrammatically. In multiple drawings, corresponding elements may be given the same reference numerals, and detailed explanations may be omitted.

[0010] In this embodiment, an elevator system that cooperates with a service providing system that provides a desired service to a user and can provide information that is useful to the user is described. Note that in this embodiment, it is assumed that the service providing system is a travel search / reservation system that can provide (suggest) a travel plan based on a desired search condition to a user and make a reservation for the travel plan. A travel plan is an example of a trip provided to a user from the travel search / reservation system, and indicates, for example, a travel destination, a means of transportation to the travel destination (e.g., bullet train, bus, airplane, etc.), accommodation at the travel destination, meals at the travel destination, etc.

[0011] In this embodiment, it is assumed that the service providing system is a travel search / booking system, but this is not limited to this, and the service providing system may be any system that is capable of providing users with the desired service.

[0012] Fig. 1 is a diagram showing a schematic configuration example of an information processing system including an elevator system according to this embodiment. As shown in Fig. 1, the information processing system includes an elevator system 1 and a travel search / reservation system 2. First, the configuration included in the elevator system 1 will be described below.

[0013] A camera 12 is installed above the entrance of the car 11. Specifically, the camera 12 is installed in a fascia 11a covering the upper part of the entrance of the car 11 with the lens portion facing directly downward. The camera 12 has an ultra-wide-angle lens such as a fisheye lens, and captures a wide range of the subject including the inside of the car 11 with a viewing angle of 180 degrees or more. The camera 12 can continuously capture several frames per second (e.g., 30 frames / second).

[0014] The location of the camera 12 does not have to be above the entrance of the car 11, so long as it is near the car door 13. For example, the camera 12 may be installed in any location, such as the ceiling surface near the entrance of the car 11, that can capture an image of the entire car interior including the entire floor area inside the car 11 and the landing 15 near the entrance when the door is open.

[0015] The car 11 is provided with an in-car display device 14 (e.g., signage). Details will be described later, but the in-car display device 14 displays video content related to travel plans provided by the travel search / reservation system 2 and that match the user's preferences (in other words, travel plans that are presumed to interest the user). The in-car display device 14 may be a display device having a so-called touch panel function.

[0016] At the landing 15 on each floor, a landing door 16 is installed at the arrival gate of the car 11. The landing door 16 engages with the car door 13 when the car 11 arrives and opens and closes. The power source (door motor) is on the car 11 side, and the landing door 16 simply opens and closes following the car door 13.

[0017] In this embodiment, a user registers call information using a call registration application (hereinafter, referred to as a call registration application) 3a preinstalled on the user's mobile terminal 3 (e.g., a smartphone or a tablet terminal). The call registration application 3a is, for example, an application developed by a company related to the elevator system 1, and can be freely downloaded from a website that depends on the OS (Operating System) of the mobile terminal 3.

[0018] A user can launch the call registration app 3a and input the boarding floor and destination floor (boarding information) (or by setting the boarding information in advance in the call registration app 3a), and register (send) the call information, which includes the boarding information and the user's unique user ID, to the elevator control device 30.

[0019] The user-specific user ID may be a user ID assigned to each user by the call registration application 3a, but it is preferable to use the terminal ID of the mobile terminal 3 on which the call registration application 3a is installed as the user-specific user ID. This makes it possible to standardize the user ID included in the call information and the user ID managed in the travel search / reservation system 2, eliminating the need to link these two user IDs, which is necessary for the elevator system 1 and the travel search / reservation system 2 to cooperate with each other.

[0020] In addition, in the present embodiment, the user registers the call information using the call registration application 3a, but the present invention is not limited to this, and the call information may be registered in any manner as long as the call information including the boarding information and the user's unique user ID can be registered. For example, the user may register the call information including the boarding information and the user's unique user ID by holding an IC card on which the boarding information and the user's unique user ID are recorded over a hall destination floor registration device (HDC: Hall Destination Controller) installed at the hall.

[0021] The elevator control device 30 has a communication function for communicating with other devices (for example, the mobile terminal 3, the user detection device 20 and the cloud server 40 described later). The elevator control device 30 controls the operation of the car 11 in response to the registered call information. In this embodiment, when the elevator control device 30 receives call information transmitted from the mobile terminal 3 using the above-mentioned call registration application 3a, the elevator control device 30 registers the call information in a memory (not shown) and causes the car 11 to respond to the boarding floor indicated by the call information. The elevator control device 30 also controls the opening and closing of the car door 13 when the car 11 arrives at the boarding floor or the destination floor, and controls the lighting of the lighting equipment in the car 11.

[0022] The user detection device 20 has a communication function for communicating with other devices (e.g., the camera 12 and the elevator control device 30). The user detection device 20 executes a process of analyzing, in real time, each image (video) continuously captured by the camera 12. For this reason, the user detection device 20 may be referred to as an image processing device or an image analysis device. As shown in FIG. 1, the user identification device 20 includes a memory unit 21, a user identification unit 22, and a passenger number detection unit 23.

[0023] The storage unit 21 sequentially stores images captured by the camera 12. The storage unit 21 also stores (holds) the above-mentioned user ID unique to the user and attribute information of the user identified by the user ID in advance in association with each other as data necessary for processing by the user identification unit 22. The attribute information is information indicating the characteristics of the user, such as the user's gender, the user's age, a facial image of the user, special notes (e.g., wheelchair user, stroller user, etc.).

[0024] The user identification unit 22 executes a process of determining whether or not a user appearing in an image captured by the camera 12 is a user who has registered call information in the elevator control device 30 (a person who has registered the call information). More specifically, the user identification unit 22 compares the image captured by the camera 12 with attribute information that is pre-stored in the storage unit 21 and that is associated with a user ID indicated by the call information registered in the elevator control device 30, and determines whether or not the user appearing in the image is a person who has registered the call information based on whether or not the characteristics of the user appearing in the image match the characteristics of the user indicated by the attribute information.

[0025] The passenger number detection unit 23 detects the number of passengers riding in the elevator 11 based on the image captured by the camera 12, and performs a process to determine whether the passengers riding in the elevator 11 are only those registered in the above-mentioned call information (i.e., performs a process to detect the riding of one person registered in the call information).

[0026] The results of the above-mentioned processing by the user identification unit 22 and the passenger number detection unit 23 are notified to the elevator control device 30, and are also notified via the elevator control device 30 to a cloud server 40, which will be described later.

[0027] Cloud server 40 is a server provided on a cloud constructed by a company related to elevator system 1. Cloud server 40 cooperates with travel search / reservation system 2 to execute a process of distributing video content related to travel plans that match the user's preferences to in-car display device 14. The detailed configuration of cloud server 40 will be described later. In the following description, "video content related to travel plans that match the user's preferences" will be referred to as "video content that matches the user's preferences."

[0028] Next, the configuration of the travel search / booking system 2 will be described. As shown in FIG. 1, the travel search / reservation system 2 includes a history information storage unit 2a and a content information storage unit 2b.

[0029] The history information storage unit 2a stores history information indicating the history of searches performed by users on websites or applications (hereinafter referred to as travel apps) provided by the travel search / reservation system 2. Here, an example of the data structure of the history information will be described with reference to FIG.

[0030] Fig. 2 is a diagram showing an example of a data structure of history information. As shown in Fig. 2, the history information is information including a user ID, search history information, and reservation information in association with each other. Note that the data structure of the history information is not limited to the data structure shown in Fig. 2, and other information may be associated with the history information.

[0031] The user ID is information for identifying a user who performed a search on a website or travel app provided by the travel search / booking system 2. Note that the user ID may be a user ID assigned to each user by the travel search / booking system 2, but similar to the user ID included in the above-mentioned call information, it is preferable to use the terminal ID of the mobile terminal 3 that performed the search on the website or travel app provided by the travel search / booking system 2 as a user ID unique to the user.

[0032] The search history information is information indicating the history of searches performed on a website or travel app provided by the travel search / reservation system 2, and indicates, for example, the date of the search, search conditions input (specified) by the user, etc. Examples of search conditions include desired keywords, travel destination (area), means of transportation to the travel destination, travel period, budget, number of guests, whether or not meals are included, etc.

[0033] The reservation information is information indicating the reservation status of the user, for example, whether the reservation is made or not.

[0034] For example, the history information d1 shown in Figure 2 indicates that a user identified by the user ID "U_id001" searched for a travel plan on "January 1, 2023" by entering the five search conditions shown below, and that the user's reservation status is "unreserved."

[0035] "Travel destinations: Gunma, Tochigi, Chiba" "Travel period: 2 nights between February 1st and February 7th, 2023" "Budget: 10,000 yen - 30,000 yen" "Number of guests: 2 adults, 1 child" "Meals: No meals"

[0036] Returning to the explanation of FIG. The content information storage unit 2b stores content information including video content related to travel plans that can be provided by the travel search / reservation system 2. Here, an example of the data structure of the content information will be described with reference to FIG.

[0037] Fig. 3 is a diagram showing an example of the data structure of content information. As shown in Fig. 3, the content information is information including a content ID, video content, broadcast time information, and key information in association with each other. Note that the data structure of the content information is not limited to the data structure shown in Fig. 3, and other information may be associated with the content information, or some of the various information shown in Fig. 3 may be omitted.

[0038] The content ID is information for identifying video content related to a travel plan that can be provided by the travel search / reservation system 2.

[0039] The broadcast time information is information indicating the broadcast time of the video content (the length of the video content) described above.

[0040] The key information is information that indicates an overview of the video content described above, and indicates what kind of travel plan the video content is related to. As will be described in detail later, the key information is used to select video content that matches the user's preferences.

[0041] For example, the content information d2 shown in FIG. 3 indicates that the broadcast time of the “video content C1” identified by the content ID “C_id001” is “15 seconds”, and that the video content C1 is video content related to a travel plan “within two hours of Tokyo”.

[0042] In the content information d2, one piece of key information is associated with one piece of video content, but this is not limited thereto, and multiple pieces of key information may be associated with one piece of video content. For example, two pieces of key information, such as "within two hours from Tokyo" and "hot spring resort", may be associated with the video content C1 shown in FIG. 3.

[0043] Next, a detailed configuration of the cloud server 40 will be described with reference to FIG. As shown in FIG. 4, the cloud server 40 includes a history information storage unit 41, a content information storage unit 42, a reservation status confirmation unit 43, a key information estimation unit 44, a ride time estimation unit 45, and a content delivery control unit 46.

[0044] The history information storage unit 41 stores history information provided by the travel search / reservation system 2. In other words, the history information storage unit 41 is a storage device similar to the history information storage unit 2a of the travel search / reservation system 2. The history information storage unit 41 may store only history information related to searches performed within a certain period of time (for example, within one week) from the present, among the history information stored in the history information storage unit 2a of the travel search / reservation system 2. This makes it possible to reduce the amount of data of the history information stored in the history information storage unit 41.

[0045] The content information storage unit 42 stores content information provided by the travel search / reservation system 2. In other words, the content information storage unit 42 is a storage device similar to the content information storage unit 2b of the travel search / reservation system 2.

[0046] Reservation status checking unit 43 checks the reservation status of the user based on the reservation information contained in the history information, and determines whether the travel plan provided by travel search / reservation system 2 has already been reserved by the user.

[0047] The key information guessing unit 44 guesses key information used to select video content that matches the preferences of a user based on the search history information included in the history information. More specifically, the key information guessing unit 44 guesses key information for selecting video content that matches the preferences of a user based on search conditions input by the user indicated by the search history information.

[0048] The algorithm used by the key information guessing unit 44 to guess the key information is not particularly limited, but for example, the key information guessing unit 44 may guess the key information corresponding to the search condition input by the user using a learning model machine-learned using a pair of the search condition and the key information as teacher data. For example, by using a learning model machine-learned using a pair of the search condition "travel destination: Gunma, Tochigi, Chiba" and the key information "within two hours from Tokyo" as teacher data, the key information guessing unit 44 can guess the key information "within two hours from Tokyo" when the search condition input by the user is "travel destination: Gunma, Tochigi, Chiba".

[0049] The ride time estimation unit 45 estimates the time required for a user to get off the car 11 after getting on (i.e., the ride time during which the user is on the car 11) based on the boarding floor and the destination floor indicated by the call information registered in the elevator control device 30. The ride time estimation unit 45 estimates (calculates) the time required for the car 11 to move from the boarding floor to the destination floor as the above-mentioned ride time.

[0050] The content distribution control unit 46 executes a process of distributing video content that matches the preferences of the registrant to the car interior display device 14 only when the registrant of the call information is an unreserved person who has not yet booked a travel plan provided by the travel search / reservation system 2 and is riding alone in the car 11. Note that if new call information by another user is registered in the elevator control device 30 while video content is being distributed to the car interior display device 14, the content distribution control unit 46 terminates the distribution of the video content from the viewpoint of privacy protection.

[0051] In order to deliver video content to the car interior display device 14, the content delivery control unit 46 generates at least one delivery slot for delivering video content related to the travel plan, based on the ride time estimated by the ride time estimation unit 45. Note that the algorithm used by the content delivery control unit 46 to generate the above-mentioned delivery slot is not particularly limited, but it is preferable to divide the ride time estimated by the ride time estimation unit 45 and generate multiple delivery slots, rather than generating one delivery slot equivalent to the ride time estimated by the ride time estimation unit 45.

[0052] For example, if the ride time estimated by the ride time estimation unit 45 is "25 seconds," it is more desirable to generate multiple delivery slots, such as one "15 second" delivery slot and two "5 second" delivery slots, rather than generating one 25 second delivery slot. In this way, by generating multiple delivery slots instead of one delivery slot and delivering multiple video contents with short airtimes, it is possible to provide a travel plan to a user even in a short time. Also, even if the delivery of video contents is terminated midway due to the registration of new call information, it is possible to flexibly respond by providing at least one travel plan to a user.

[0053] The content delivery control unit 46 selects video content that matches the user's preferences for each generated delivery slot. For example, when selecting video content to be delivered in a desired delivery slot, the content delivery control unit 46 selects content information that includes broadcast time information indicating a broadcast time shorter than the delivery slot and that includes key information estimated by the key information estimation unit 44 from a large amount of content information stored in the content information storage unit 42, and delivers (transmits) the video content included in the content information to the car interior display device 14.

[0054] Here, a series of processes executed by the elevator system 1 according to this embodiment will be described with reference to the flowchart in Fig. 5. Fig. 5 is a flowchart showing a series of processes from when call information is registered by a user until video content that matches the preferences of the user is distributed to the car interior display device 14.

[0055] First, when the elevator control device 30 receives call information transmitted from the mobile terminal 3 in response to a user's call registration operation, it registers the call information in a memory not shown, and causes the elevator car 11 to respond to the boarding floor indicated by the call information (step S1).

[0056] When the elevator car 11 arrives at the boarding floor and the elevator car door 13 of the elevator car 11 opens, the camera 12 installed in the elevator car 11 takes an image including a user at the landing 15. The user identification unit 22 of the user detection device 20 analyzes the image taken by the camera 12 and determines whether the user shown in the image is the user who registered the call information in step S1.

[0057] More specifically, the user identification unit 22 compares the image captured by the camera 12 with attribute information previously stored in the memory unit 21, which is associated with the user ID indicated by the call information registered in step S1, and determines whether the user shown in the image is a registered user of the call information based on whether the characteristics of the user shown in the image match the characteristics of the user indicated by the attribute information (step S2).

[0058] In step S2, if the characteristics of a user shown in the image taken by camera 12 match the characteristics of a user indicated by the attribute information and it is determined that the user shown in the image is a person registered in the call information (Yes in step S2), the passenger number detection unit 23 detects the number of users riding in the elevator 11 based on the image taken by camera 12, and determines whether the only users riding in the elevator 11 are people registered in the call information (step S3).

[0059] In step S3, if it is determined that the only users riding in the car 11 are those who have registered the call information (Yes in step S3), the user detection device 20 transmits, as a result of steps S2 and S3, a notification that the person who has registered the call information is riding alone in the car 11 (hereinafter referred to as a "single person riding notification") to the elevator control device 30. Upon receiving the single person riding notification transmitted from the user detection device 20, the elevator control device 30 transmits the single person riding notification and the call information registered in step S1 to the cloud server 40.

[0060] When the reservation status confirmation unit 43 of the cloud server 40 receives the solo boarding notification and call information sent from the elevator control device 30, it checks the reservation status of the registrant of the call information based on the history information stored in the history information storage unit 41, which history information includes the user ID indicated by the call information, and determines whether the registrant is a non-reserved person who has not yet booked a travel plan provided by the travel search / reservation system 2 (step S4).

[0061] In step S4, if it is determined that the person who registered the call information is not a user who has made a reservation (Yes in step S4), the key information estimation unit 44 estimates key information for selecting video content that matches the preferences of the person who registered the call information, based on the search history information (search conditions) included in the history information including the user ID indicated by the call information (step S5).

[0062] On the other hand, the boarding time estimation unit 45 estimates the boarding time during which the person registered in the call information boards the car 11, based on the boarding floor and the destination floor indicated by the received call information (step S6).

[0063] Thereafter, the content delivery control unit 46 generates at least one delivery slot for delivering the video content based on the ride time estimated in step S6 (step S7).

[0064] Thereafter, the content delivery control unit 46 selects video content that matches the preferences of the registrant of the call information for each delivery slot generated in step S7, and delivers the video content to the car interior display device 14. More specifically, the content delivery control unit 46 selects content information that includes broadcast time information indicating a broadcast time shorter than the delivery slot and that includes the key information estimated in step S5, from among the many pieces of content information stored in the content information storage unit 42, as content information that includes video content that matches the preferences of the registrant of the call information, and delivers the video content included in the content information to the car interior display device 14 (step S8), thereby completing a series of processes.

[0065] Fig. 6 is a diagram showing an example of video content displayed on the car interior display device 14. Fig. 6 shows a case where video content selected based on key information "within two hours from Tokyo" is displayed on the car interior display device 14. This allows the user to learn specific information related to the things he or she is interested in (in this case, a travel plan that suits his or her preferences) by simply getting into the elevator, such as the existence of a hot spring inn surrounded by nature that can be reached in one hour from Tokyo, the existence of a barbecue facility near the hot spring inn, the existence of a private bath at the hot spring inn, the exterior and interior of the hot spring inn and the barbecue facility, the price for a two-night stay at the hot spring inn for three people (two adults and one child), the address of the hot spring inn, and how to access the hot spring inn.

[0066] The video content displayed on the car interior display device 14 may include a coupon issue button b1 for issuing a coupon, as shown in Fig. 7. In this way, when the coupon issue button b1 is touched by a user, a service can be provided in which a coupon is issued (sent) to the mobile terminal 3 of the user.

[0067] In this embodiment, the content distribution control unit 46 distributes video content that matches the preferences of the registrant to the car interior display device 14 only when the registrant of the call information is riding alone in the car 11, but this is not limited thereto, and for example, even when only the registrant of the call information and his / her child are riding in the car 11, video content that matches the preferences of the registrant may be distributed to the car interior display device 14. Note that, for example, by registering in advance in the special notes of the attribute information stored in the storage unit 21 of the user detection device 20 that the user is a stroller user or has a child, this can be determined at the same time as determining whether the user shown in the image is the registrant of the call information.

[0068] Furthermore, the content distribution control unit 46 may have a function of not distributing video content once distributed to a registrant of desired call information again, for example, for a certain period of time. According to this, the next time a user who has viewed the desired video content gets on the car 11 alone, video content different from the desired video content distributed this time is distributed to the user, so that it is possible to prevent the user from getting bored of the same video content being distributed multiple times.

[0069] However, when it is detected based on the image captured by the camera 12 that the registrant of the desired call information is not viewing the video content being distributed to the car interior display device 14, the content distribution control unit 46 may re-distribute the currently distributed video content even if the next opportunity described above is within a certain period of time. Note that whether the registrant of the call information is viewing the video content being distributed to the car interior display device 14 may be determined based on, for example, the direction of the face of the registrant as seen in the image captured by the camera 12.

[0070] Furthermore, when the content distribution control unit 46 terminates the distribution of the video content midway in response to new call information being registered during the distribution of the video content, the content distribution control unit 46 may be configured to continue distributing the video content that was midway terminated the next time the user who was watching the video content rides alone in the elevator 11.

[0071] Also, the content distribution control unit 46 may distribute video content that matches the preferences of the person who registered the call information to the car interior display device 14 only when it is detected that the person who registered the call information is alone in the car 11 during a predetermined time period. For example, if video content is distributed during busy times such as weekday mornings, it may cause discomfort to users, but by doing as described above, it is possible to prevent such a situation from occurring.

[0072] In this embodiment, the content distribution control unit 46 distributes video content that matches the preferences of the registrant of the call information to the car interior display device 14 when the registrant is riding alone in the car 11, but the content distribution control unit 46 may also distribute advertisements related to the travel search / reservation system 2 to the car interior display device 14 when multiple users are riding in the car 11.

[0073] As described above, the elevator system 1 according to this embodiment cooperates with a service providing system such as the travel search / reservation system 2, and distributes video content related to services in which the user is interested that are provided by the service providing system to the in-car display device 14. This allows the user to know specific information related to the service in which he or she is interested simply by getting into the elevator, and enables the user to use the time spent in the elevator to make the time he or she spends useful to the user.

[0074] In other words, according to the embodiment described above, it is possible to provide an elevator system that can turn the time spent in the elevator into useful time for the elevator user.

[0075] Although several embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. These embodiments and their modifications are included in the scope and spirit of the invention, and are included in the scope of the invention and its equivalents described in the claims. [Explanation of symbols]

[0076] 1... elevator system, 2... travel search / reservation system, 2a... history information storage unit, 2b... content information storage unit, 11... car, 11a... valance, 12... camera, 13... car door, 14... car interior display device, 15... landing, 16... landing door, 20... user detection device, 21... storage unit, 22... user identification unit, 23... number of passengers detection unit, 30... elevator control device, 40... cloud server, 41... history information storage unit, 42... content information storage unit, 43... reservation status confirmation unit, 44... key information estimation unit, 45... ride time estimation unit, 46... content distribution control unit.

Claims

1. An elevator system that cooperates with a service providing system that can provide a desired service to a user, a history information storage means for storing history information indicating a history of searches performed by the user on a website or an application provided by the service providing system; a video content storage means for storing a large number of video contents related to the services provided by the service providing system; A car equipped with a camera and a display device; an elevator control means for controlling the operation of the elevator car in response to the registration of call information by the user; a distribution control means for selecting, when it is detected that the user who has registered the call information is riding alone in the elevator, from the video content storage means, video content that matches the preferences of the user who has registered the call information, based on the history information, and distributing the video content to the display device; An elevator system comprising:

2. The system further comprises a user detection means for detecting that a user appearing in an image captured by the camera is the user who has registered the call information, and detecting that the user who has registered the call information is riding alone in the elevator.

10. The elevator system of claim 1.

3. The user detection means includes: Attribute information indicating characteristics of a user who has registered the call information is stored in advance; When the characteristics of a user appearing in an image captured by the camera match the characteristics of the user who has registered the call information indicated by the attribute information, the system detects that the user appearing in the image is the user who has registered the call information.

3. The elevator system of claim 2.

4. The distribution control means When it is confirmed based on the history information that the user who has registered the call information has not yet received a service provided by the service providing system, the video content is delivered.

10. The elevator system of claim 1.

5. The call information indicates a boarding floor and a destination floor of a user who has registered the call information, The distribution control means Based on the boarding floor and the destination floor indicated by the call information, a boarding time of the user who has registered the call information is estimated; a video content that matches the preference of the user who has registered the call information and that can be shown during the boarding time is selected from the video content storage means; 10. The elevator system of claim 1.

6. The distribution control means Dividing the ride time into a plurality of delivery slots; a video content storage means for selecting, for each of the distribution slots, video content that matches the preferences of the user who has registered the call information and that can be broadcast within the distribution slot, from the video content storage means; 6. The elevator system of claim 5.

7. The distribution control means When new call information is registered during the distribution of the video content, the distribution of the video content is terminated.

10. The elevator system of claim 1.

8. The distribution control means When the distribution of the video content is terminated in the middle in response to the registration of the new call information, the continuation of the video content that was terminated in the middle this time is delivered the next time the user who registered the call information gets on the elevator alone.

8. The elevator system of claim 7.

9. The distribution control means The video content is distributed even when it is detected that only the user who has registered the call information and his / her child are riding in the elevator.

10. The elevator system of claim 1.

10. The distribution control means The method is characterized in that, the next time the user who has registered the call information rides alone in the elevator, a video content different from the video content currently delivered is delivered to the user.

10. The elevator system of claim 1.

11. The distribution control means When it is detected that the user who has registered the call information has not viewed the currently distributed video content, the currently distributed video content is also distributed at the next opportunity.

11. The elevator system of claim 10.

Citation Information

Patent Citations

  • Advertisement providing system, advertisement provision management device, advertisement provision management method, and advertisement provision management program

    JP2012098598A

  • Advertisement distribution device, advertisement distribution system and advertisement distribution method

    JP2015185139A

  • Elevator system, information processing method and program

    JP2020203776A

  • Moving body system and information supply method for the same

    JP2002167131A

  • Ad delivery system, ad delivery device, ad delivery method, ad delivery program, and computer-readable storage medium recording the ad delivery program.

    JP4621763B2

Cited By

  • Elevator system

    JP7711284B1