A voice recognition automatic answering sales system

Abstract

The present invention discloses a voice recognition automatic answering sales system, including a display stand. An inclined backrest is arranged on the upper left side of the display stand. A supporting bottom plate is horizontally and fixedly connected to the lower side of the inclined backrest. A pressure induction switch is fixedly installed on the upper end surface of the display stand at the position where the supporting bottom plate is located. A computer main body is arranged inside the left side of the display stand, and an intelligent voice assistant is arranged inside the computer main body. When a customer directly speaks to inquire about product-related information, the microphone receives the sound and transmits the sound signal to the intelligent voice assistant inside the computer main body. Then, the intelligent voice assistant retrieves relevant information from the data database through a retrieval engine. When relevant information is retrieved, it is fed back to the intelligent voice assistant. Then, the intelligent voice assistant converts it into voice and emits the voice through a speaker for the customer to listen to, realizing automatic answering. At the same time, the retrieved information is displayed on the display screen to facilitate the customer to view while listening.

Description

Technical Field

[0001] The present invention relates to the technical field of intelligent sales systems, and particularly to a voice recognition automatic answering sales system. Background Art

[0002] Sales refers to the act of providing products or services to a third party in any way such as selling, leasing, etc., including related auxiliary activities for promoting this act, such as advertising, promotion, exhibition, service and other activities. Or rather, sales refers to the activity of realizing the production results of an enterprise and is an activity serving customers.

[0003] The deficiencies in general commodity sales are as follows: When an ordinary customer goes to a store to buy a commodity such as a mobile phone or a tablet computer, there will usually be salespersons to explain and introduce the commodity to the customer to enable the customer to have a comprehensive understanding. However, the number of salespersons in a general store is limited. If there are too many customers in the store, then some customers will not be received. Even if the customers look by themselves, they cannot well understand the relevant information of the commodity. In this way, the customers are very likely to just leave directly. Moreover, even when the salespersons receive the customers, the memory ability of the salespersons is limited and they may not be able to fully remember all the information of the commodity. When the customers ask some relatively obscure information, the salespersons may need to check, which will reduce the customer's purchase experience. Summary of the Invention

[0004] The purpose of the present invention is to provide a voice recognition automatic answering sales system to solve the problems raised in the above background art.

[0005] To achieve the above object, the present invention provides the following technical solution: A voice recognition automatic answering sales system, including a display stand, an inclined plate is provided on the upper left side of the display stand, a support bottom plate is horizontally and fixedly connected to the lower side of the inclined plate, a pressure sensing switch is fixedly installed on the upper end surface of the display stand where the support bottom plate is located, and the support bottom plate is fitted on the upper side of the pressure sensing switch. A computer main body is provided inside the left side of the display stand, and the computer main body is electrically connected to the pressure sensing switch. An intelligent voice assistant is provided inside the computer main body, the intelligent voice assistant is electrically connected to a retrieval engine, the retrieval engine is electrically connected to a data database. An activity cavity is opened inside the right side of the display stand, a closed box is fixedly provided at the bottom of the activity cavity, an electromagnet is horizontally provided on the inner top of the closed box, and the electromagnet is electrically connected to the pressure sensing switch. A strip-shaped chute is vertically opened on the left inner wall of the closed box, a top rod is vertically slidably connected in the strip-shaped chute, and the upper end of the top rod passes upward through the closed box. A iron sheet is horizontally and fixedly connected to the right side of the lower end of the top rod, and the iron sheet is located directly below the electromagnet. A rotating plate is horizontally provided at the upper port of the activity cavity, and the left end of the rotating plate is movably connected to the inner wall of the activity cavity. A loudspeaker is fixedly installed on the lower end surface of the rotating plate, and the loudspeaker is electrically connected to the intelligent voice assistant. A microphone is installed on the lower end surface of the rotating plate, and the microphone is electrically connected to the intelligent voice assistant.

[0006] Preferably, a display screen is fitted and installed on the upper end surface of the inclined plate, and the display screen is electrically connected to the intelligent voice assistant.

[0007] Preferably, a protective railing plate is fitted on the upper side of the display screen, and the left end of the protective railing plate is movably connected to the inclined plate.

[0008] Preferably, cross anti-slip pieces are equidistantly arranged on the upper end surface of the protective railing plate.

[0009] Preferably, a slideway is horizontally opened on the left side of the lower end surface of the rotating plate, and a pulley is fixedly connected to the upper end of the top rod, and the pulley is slidably connected in the slideway.

[0010] Preferably, a buffer cotton block is fixedly connected to the lower end surface of the iron sheet.

[0011] Preferably, the closed box is made of a nickel alloy non-magnetic material.

[0012] Preferably, a heat dissipation mechanism is provided at the position where the computer main body is located. The heat dissipation mechanism includes a support mesh plate, a fan and an arc-shaped guide surface. The inner side of the display stand where the support mesh plate is located is a cavity, and the computer main body is placed on the upper side of the support mesh plate. The fan is fixedly installed on the lower side of the support mesh plate, and the fan is on the same circuit as the computer main body. The arc-shaped guide surface is opened on the side wall of the cavity of the display stand below the fan.

[0013] Preferably, a fixed and detachable mechanism is provided on the support mesh plate. The fixed and detachable mechanism includes a closing plate, a top column and a handle. The closing plate is vertically attached to the left side of the support mesh plate, and the closing plate is fixedly connected to the outer wall of the display stand by screws. The top column is horizontally and fixedly connected to the right end face of the closing plate, and the top column abuts against the computer main body. The handle is fixedly connected to the outer wall of the left end of the computer main body.

[0014] Compared with the prior art, the beneficial effects of the present invention are as follows:

[0015] 1. The inclined plate of the present invention is used to place the commodities for sale. Mobile phones, tablet computers and other commodities can be placed here. When a customer picks up the displayed commodity from the inclined plate for trial, the pressure sensing switch under the inclined plate senses a pressure lower than the set value and activates the electromagnet and the computer main body. The electromagnet is energized to generate magnetism to attract the iron sheet, and the iron sheet then slides up along the strip chute with the ejector rod, so that the ejector rod pushes up the rotating plate, and the rotating plate then rotates the microphone and the speaker out of the movable cavity, facilitating voice recognition and answering. Generally, the microphone and the speaker are housed in the movable cavity to avoid being exposed outside and contacting too much dust or being accidentally damaged;

[0016] 2. When a customer directly speaks to inquire about information related to the commodity, the microphone receives the sound and transmits the sound signal to the intelligent voice assistant in the computer main body. Then, the intelligent voice assistant retrieves relevant information from the data database through the retrieval engine. When relevant information is retrieved, it is fed back to the intelligent voice assistant, and then the intelligent voice assistant converts it into voice and emits the voice through the speaker for the customer to listen to, realizing automatic answering. At the same time, the retrieved information is displayed on the display screen, facilitating the customer to look while listening and more clearly understanding the commodity information. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] Figure 1 is a schematic diagram of the overall structure of a voice recognition and automatic answering sales system of the present invention;

[0018] Figure 2 is a top view structural diagram of a guardrail plate in a voice recognition and automatic answering sales system of the present invention;

[0019] Figure 3 is a system block diagram of an intelligent voice assistant in a voice recognition and automatic answering sales system of the present invention;

[0020] Figure 4 is a partial structural diagram of a rotating plate rotating out of a movable cavity in a voice recognition and automatic answering sales system of the present invention;

[0021] Figure 5This is the left view structure diagram of the display stand in an automatic answering sales system with voice recognition according to the present invention.

[0022] In the figure: 1, display stand; 2, movable cavity; 3, rotating plate; 4, closed box; 5, electromagnet; 6, iron sheet; 7, buffer cotton block; 8, strip chute; 9, ejector rod; 10, speaker; 11, microphone; 12, pulley; 13, slideway; 14, reclining plate; 15, pressure induction switch; 16, support bottom plate; 17, display screen; 18, protective railing plate; 19, cross anti-slip sheet; 20, intelligent voice assistant; 21, computer main body; 22, closing plate; 23, top column; 24, handle; 25, fixed detachable mechanism; 26, support mesh plate; 27, fan; 28, arc guide surface; 29, heat dissipation mechanism; 30, retrieval engine; 31, data database. Detailed implementation manners

[0023] Next, the technical solutions in the embodiments of the present invention will be clearly and completely described in conjunction with the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only a part of the embodiments of the present invention, rather than all the embodiments. All other embodiments obtained by those of ordinary skill in the art based on the embodiments of the present invention without creative efforts shall fall within the protection scope of the present invention.

[0024] Please refer to Figures 1-5, the present invention provides a technical solution: a voice recognition automatic answering sales system, including a display stand 1. There is a reclining board 14 provided on the upper left side of the display stand 1. The reclining board 14 is used for placing the goods for sale. Goods such as mobile phones and tablets can be placed here; the lower side of the reclining board 14 is horizontally fixedly connected to a support bottom plate 16 through a rod body, and the support bottom plate 16 is supported on the upper side of the display stand 1. A pressure sensing switch 15 is fixedly installed on the upper end surface of the display stand 1 at the position where the support bottom plate 16 is located, and the support bottom plate 16 is fitted on the upper side of the pressure sensing switch 15. At the same time, the edge of the support bottom plate 16 is connected to the upper end surface of the display stand 1 through a soft colloid. A computer main body 21 is arranged inside the left side of the display stand 1, and the computer main body 21 is electrically connected to the pressure sensing switch 15 through a power supply wire. When the displayed goods are taken away from the reclining board 14, the pressure received by the pressure sensing switch 15 is lower than the set value, then the pressure sensing switch 15 makes the computer main body 21 start; an intelligent voice assistant 20 is loaded in the control system inside the computer main body 21. Here, the intelligent voice assistant 20 is a voice assistant configured on a smart phone or a tablet computer in the prior art. The intelligent voice assistant 20 is electrically connected to a retrieval engine 30, and the retrieval engine 30 is electrically connected to a data database 31. Here, all the relevant information of the goods for sale is stored in the data database 31. The intelligent voice assistant 20 retrieves relevant data from the data database 31 through the retrieval engine 30; an activity cavity 2 is opened inside the right side of the display stand 1, and the upper end of the activity cavity 2 is an opening. A closed box 4 is fixedly arranged at the bottom of the activity cavity 2. An electromagnet 5 is horizontally arranged at the inner top of the closed box 4, and the electromagnet 5 is electrically connected to the pressure sensing switch 15 through a power supply wire. When the displayed goods are taken away from the reclining board 14, the pressure received by the pressure sensing switch 15 is lower than the set value, then the pressure sensing switch 15 makes the electromagnet 5 energized to generate magnetism;A strip slide 8 is vertically provided on the left inner wall of the closed box 4, and a push rod 9 is vertically slidably connected to the strip slide 8 through a slider, and the upper end of the push rod 9 passes through the closed box 4 upward, and the right side of the lower end of the push rod 9 is horizontally fixedly connected to an iron sheet 6, and the iron sheet 6 is directly below the electromagnet 5. A rotating plate 3 is horizontally provided at the upper end of the movable chamber 2, and the left end of the rotating plate 3 is movably connected to the inner wall of the movable chamber 2 through a hinge. At the same time, the upper end of the push rod 9 is in contact with the rotating plate 3, and a speaker 10 is fixedly installed on the lower end surface of the rotating plate 3, and the speaker 10 is electrically connected to the intelligent voice assistant 20. A microphone 11 is installed on the lower end surface of the rotating plate 3, and the microphone 11 is electrically connected to the intelligent voice assistant 20. When a customer picks up the displayed product from the leaning plate 14 for trial, the pressure sensing switch 15 on the lower side of the leaning plate 14 feels a lower pressure than the set pressure. The electromagnet 5 and the computer body 21 are activated by a fixed value. The electromagnet 5 is energized to generate magnetic attraction to the iron sheet 6. The iron sheet 6 slides upward along the strip-shaped slide 8 with the push rod 9. The push rod 9 then pushes the rotating plate 3 upward, and the rotating plate 3 rotates out of the movable chamber 2 with the microphone 11 and speaker 10. At this time, when the customer directly speaks to inquire about the product, the microphone 11 picks up the sound and transmits the sound signal to the intelligent voice assistant 20 in the computer body 21. The intelligent voice assistant 20 then searches the data database 31 for relevant information through the search engine 30. When the relevant information is retrieved, it is fed back to the intelligent voice assistant 20, which then converts it into speech and plays it through the speaker 10 for the customer to hear, thus achieving automatic answering.

[0025] A display screen 17 is embedded in the upper end surface of the reclining plate 14 and is electrically connected to the intelligent voice assistant 20. When the intelligent voice assistant 20 retrieves relevant information from the information database 31 and gives a voice answer, the retrieved information will also be displayed on the display screen 17, making it convenient for customers to read while listening and understand the product information more clearly.

[0026] The upper side of the display screen 17 is fitted with a guardrail 18, which is composed of a plurality of panels equidistantly distributed from front to back. The left ends of all panels of the guardrail 18 are connected together, and the left end of the guardrail 18 is movably connected to the leaning plate 14 through a rebound hinge. Figure 1 The guardrail 18 shown in the figure has a rebound force. The guardrail 18 is used to support the placed goods to prevent the goods from directly contacting and pressing on the display screen 17, causing damage to the end face of the display screen 17. When the goods are removed from the guardrail 18, the guardrail 18 rotates counterclockwise under the action of the rebound hinge to expose the display screen 17.

[0027] Cross anti-slip pieces 19 are equidistantly arranged on the upper end surface of the guardrail 18 , and the cross anti-slip pieces 19 are composed of four rubber blocks distributed in a cross shape. The cross anti-slip pieces 19 facilitate the stable placement of goods on the guardrail 18 .

[0028] On the left side of the lower end face of the rotating plate 3, a slideway 13 is horizontally provided. The upper end of the ejector rod 9 is fixedly connected with a pulley 12, and the pulley 12 is slidably connected in the slideway 13. The sliding connection between the pulley 12 and the slideway 13 facilitates the relative sliding when the ejector rod 9 jacks up the rotating plate 3 upward.

[0029] A buffer cotton block 7 is fixedly connected to the lower end face of the iron sheet 6. After the commodity is re-placed on the inclined baffle 14, the pressure sensing switch 15 resumes the received pressure value, causing the electromagnet 5 to be powered off. In this way, the iron sheet 6 and the ejector rod 9 fall downward under the action of gravity. At the same time, the rotating plate 3 also rotates under the action of gravity and is embedded in the movable cavity 2, and the buffer cotton block 7 at the bottom of the ejector rod 9 impacts the bottom of the closed box 4 to buffer the impact force of the falling of the ejector rod 9.

[0030] The closed box 4 is made of a nickel alloy non-magnetic material to prevent the magnetic field generated by the electromagnet 5 from affecting the normal operation of the speaker 10 and the microphone 11.

[0031] A heat dissipation mechanism 29 is provided at the position where the computer main body 21 is located. The heat dissipation mechanism 29 includes a support mesh plate 26, a fan 27 and an arc-shaped guide surface 28. The inner side of the display stand 1 where the support mesh plate 26 is located is a cavity, and the computer main body 21 is placed on the upper side of the support mesh plate 26. The fan 27 is fixedly installed on the lower side of the support mesh plate 26, and the fan 27 is on the same circuit as the computer main body 21. The arc-shaped guide surface 28 is provided on the side wall of the cavity of the display stand 1 below the fan 27. When the computer main body 21 starts to run, the fan 27 runs synchronously to draw air downward, realizing heat dissipation for the computer main body 21, and the air drawn by the fan 27 flows out of the display stand 1 along the arc-shaped guide surface 28.

[0032] A fixed and detachable mechanism 25 is provided on the support mesh plate 26. The fixed and detachable mechanism 25 includes a closing plate 22, a top column 23 and a handle 24. The closing plate 22 is vertically attached to the left side of the support mesh plate 26, and the closing plate 22 is fixedly connected to the outer wall of the display stand 1 by screws. The top column 23 is horizontally fixedly connected to the right end face of the closing plate 22 and the top column 23 abuts against the computer main body 21. The handle 24 is fixedly connected to the outer wall of the left end of the computer main body 21. When it is necessary to take out the computer main body 21 for setting or maintenance, the screws between the closing plate 22 and the display stand 1 are removed, and then the closing plate 22 is taken away. Then the top column 23 disengages from the computer main body 21, and then the computer main body 21 is pulled out through the handle 24.

[0033] Working principle: The reclining board 14 of this invention is used to place the goods for sale. Mobile phones, tablet computers and other goods can be placed here. When a customer picks up the displayed goods from the reclining board 14 for trial use, the pressure sensing switch 15 under the reclining board 14 senses that the pressure is lower than the set value and activates the electromagnet 5 and the computer main body 21. The electromagnet 5 is energized to generate magnetism to attract the iron sheet 6, and the iron sheet 6 then slides upward along the strip chute 8 with the ejector rod 9, so that the ejector rod 9 pushes up the rotating plate 3 upward. The rotating plate 3 then rotates the microphone 11 and the speaker 10 out of the movable cavity 2, facilitating voice recognition and answering. Generally, the microphone 11 and the speaker 10 are stored in the movable cavity 2 to avoid being exposed outside to contact too much dust or being accidentally damaged. When a customer directly speaks to inquire about product-related information, the microphone 11 receives the sound and transmits the sound signal to the intelligent voice assistant 20 in the computer main body 21. Then, the intelligent voice assistant 20 retrieves relevant information from the data database 31 through the retrieval engine 30. When relevant information is retrieved, it is fed back to the intelligent voice assistant 20. Then, the intelligent voice assistant 20 converts it into voice and emits the voice through the speaker 10 for the customer to listen to, realizing automatic answering. At the same time, the retrieved information is displayed on the display screen 17, facilitating the customer to view while listening and understanding product information more clearly.

[0034] It should be noted that in this article, relational terms such as first and second are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any actual relationship or order between these entities or operations. Moreover, the term "comprising", "including" or any other variant thereof is intended to cover non-exclusive inclusion, so that a process, method, article or device comprising a series of elements not only includes those elements, but also includes other elements not expressly listed, or further includes elements inherent to such process, method, article or device.

[0035] Although the embodiments of the present invention have been shown and described, for those of ordinary skill in the art, it can be understood that various changes, modifications, substitutions and variations can be made to these embodiments without departing from the principle and spirit of the present invention. The scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. A voice recognition automatic answering sales system, comprising a display stand (1), characterized in that: The upper left side of the display stand (1) is provided with a leaning plate (14), the lower side of the leaning plate (14) is horizontally fixedly connected to a supporting base plate (16), the upper end surface of the display stand (1) at the position of the supporting base plate (16) is fixedly installed with a pressure sensing switch (15), and the supporting base plate (16) is attached to the upper side of the pressure sensing switch (15), the left side of the display stand (1) is provided with a computer body (21), and the computer body (21) is electrically connected to the pressure sensing switch (15), the computer body (21) is provided with an intelligent voice assistant (20), the intelligent voice assistant (20) is electrically connected to a search engine (30), and the search engine (30) is electrically connected to a data database (31), the right side of the display stand (1) is provided with an active cavity (2), the bottom of the active cavity (2) is fixedly provided with a closed box (4), the An electromagnet (5) is horizontally arranged on the top of the inner side of the closed box (4), and the electromagnet (5) is electrically connected to the pressure sensing switch (15). A strip chute (8) is vertically opened on the inner wall of the left side of the closed box (4). A push rod (9) is vertically slidably connected in the strip chute (8), and the upper end of the push rod (9) passes through the closed box (4) upward. An iron sheet (6) is horizontally fixedly connected to the right side of the lower end of the push rod (9), and the iron sheet (6) is directly below the electromagnet (5). A rotating plate (3) is horizontally arranged at the upper end of the active cavity (2), and the left end of the rotating plate (3) is movably connected to the inner wall of the active cavity (2). A speaker (10) is fixedly installed on the lower end surface of the rotating plate (3), and the speaker (10) is electrically connected to the intelligent voice assistant (20). A microphone (11) is installed on the lower end surface of the rotating plate (3), and the microphone (11) is electrically connected to the intelligent voice assistant (20). A display screen (17) is embedded and mounted on the upper end surface of the leaning plate (14), and the display screen (17) is electrically connected to the intelligent voice assistant (20); A slideway (13) is horizontally provided on the left side of the lower end surface of the rotating plate (3); a pulley (12) is fixedly connected to the upper end of the push rod (9), and the pulley (12) is slidably connected in the slideway (13).

2. The voice recognition automatic answering sales system according to claim 1, characterized in that: A guardrail (18) is attached to the upper side of the display screen (17), and the left end of the guardrail (18) is movably connected to the leaning plate (14).

3. The voice recognition automatic answering sales system according to claim 2, characterized in that: Cross anti-slip pieces (19) are equidistantly arranged on the upper end surface of the guardrail (18).

4. The voice recognition automatic answering sales system according to claim 1, characterized in that: The lower end surface of the iron sheet (6) is fixedly connected with a buffer cotton block (7).

5. The voice recognition automatic answering sales system according to claim 1, characterized in that: The closing box (4) is made of nickel alloy magnetic insulation material.

6. The voice recognition automatic answering sales system according to claim 1, characterized in that: A heat dissipation mechanism (29) is provided at the position where the computer body (21) is located. The heat dissipation mechanism (29) includes a supporting mesh plate (26), a fan (27) and an arc-shaped guide surface (28). The inner side of the display stand (1) where the supporting mesh plate (26) is located is a cavity and the computer body (21) is placed on the upper side of the supporting mesh plate (26). The fan (27) is fixedly installed on the lower side of the supporting mesh plate (26) and the fan (27) and the computer body (21) are on the same circuit. The arc-shaped guide surface (28) is provided on the side wall of the cavity of the display stand (1) below the fan (27).

7. The voice recognition automatic answering sales system according to claim 6, characterized in that: The support mesh (26) is provided with a fixed and detachable mechanism (25), and the fixed and detachable mechanism (25) includes a closing plate (22), a top column (23) and a handle (24). The closing plate (22) is vertically attached to the left side of the support mesh (26) and the closing plate (22) is fixedly connected to the outer wall of the display stand (1) by screws. The top column (23) is horizontally fixedly connected to the right end surface of the closing plate (22) and the top column (23) contacts the computer body (21). The handle (24) is fixedly connected to the outer wall of the left end of the computer body (21).

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