The invention relates to a maintenance operation guiding method,
system and equipment based on intelligent interaction, and the method comprises the steps: analyzing the operation intention of a user as at least one type of equipment dismounting, fault removal and
knowledge retrieval, and generating a multi-mode guiding strategy; based on a multi-
modal guiding strategy, coordinating and controlling a man-
machine collaborative operation link; after one job is completed, multi-dimensional
verification data is constructed, and when any one-dimensional
verification data exceeds a corresponding
knowledge graph threshold value, intervention work is activated; and generating a guiding efficiency file which is synchronously mapped with the operation link and comprises a multi-mode guiding strategy triggering log, user response behavior
sensing data and a strategy adjustment utility evaluation graph, and binding the guiding efficiency file and the unique identification code of the maintenance object through an encrypted
data link and storing the guiding efficiency file and the unique identification code in a preset
database. According to the method, the talent cultivation period is remarkably shortened, meanwhile, the maintenance quality stability and the knowledge inheritance efficiency are synchronously improved, and reliable
technical support is provided for equipment full-life-cycle management.