A PC intelligent maintenance system, method and medium

Abstract

The application discloses a PC intelligent maintenance system, method and medium, which is applied to a PC device to be maintained, the PC device to be maintained is provided with hardware to be maintained, and the system comprises an information collection module, a maintenance item confirmation module, a scheme generation module, a maintenance execution module and a backup processing module; the information collection module is used for acquiring hardware information and hardware use duration of the hardware to be maintained, and the information collection module generates device information based on the hardware information and the hardware use duration; the maintenance item confirmation module is used for acquiring a first maintenance time of the hardware to be maintained, and calculating a health degree score based on the device information and the first maintenance time; the maintenance item confirmation module sets a maintenance item based on a benchmark score and the health degree score; the scheme generation module is used for acquiring user feedback information corresponding to the maintenance item, and generating a maintenance scheme based on the user feedback information, the maintenance item, a scheme template and a plurality of maintenance strategies; and the application can realize intelligent maintenance of the hardware, and prevent invalid maintenance and over-maintenance.

Description

TECHNICAL FIELD

[0001] The present application relates to the technical field of PC intelligent maintenance, in particular to a PC intelligent maintenance system, method and medium. BACKGROUND

[0002] The existing PC maintenance strategy adopts manual recording and timing maintenance mode, which cannot perform the most reasonable maintenance according to the specific situation of the equipment, and to some extent, wastes human resources and increases maintenance cost; therefore, an intelligent PC maintenance device is needed. SUMMARY

[0003] The present application mainly solves the problem that the existing PC maintenance strategy adopts manual recording and timing maintenance mode, and the mode has high maintenance cost and poor flexibility.

[0004] To solve the above technical problems, one technical scheme adopted by the present application is to provide a PC intelligent maintenance system applied to a PC device to be maintained, wherein the PC device to be maintained is provided with hardware to be maintained, and the PC intelligent maintenance system comprises:

[0005] An information collection module, a maintenance item confirmation module, a scheme generation module, a maintenance execution module and a backup processing module;

[0006] The maintenance item confirmation module is provided with a benchmark score;

[0007] The scheme generation module is configured with a scheme template and a plurality of maintenance strategies;

[0008] The maintenance execution module is configured with a plurality of maintenance mechanisms;

[0009] The backup processing module is configured with a plurality of performance standard values;

[0010] The information collection module is used to obtain hardware information and hardware use time length of the hardware to be maintained, and the information collection module generates device information based on the hardware information and the hardware use time length;

[0011] The maintenance item confirmation module is used to obtain a first maintenance time of the hardware to be maintained, and the maintenance item confirmation module calculates a health degree score based on the device information and the first maintenance time; the maintenance item confirmation module sets a maintenance item based on the benchmark score and the health degree score;

[0012] The scheme generation module is used to obtain user feedback information corresponding to the maintenance item, and generates a maintenance scheme based on the scheme template, the maintenance item, the user feedback information and a plurality of maintenance strategies;

[0013] The maintenance execution module is configured to select a first maintenance mechanism from the maintenance mechanisms according to the maintenance scheme, and execute a maintenance measure based on the maintenance scheme and the first maintenance mechanism.

[0014] The backup processing module is configured to detect a qualification of the maintenance measure, and execute a maintenance warning operation based on the qualification.

[0015] As an improved scheme, the information collection module comprises a hardware detection module, a level confirmation module and an information integration module, and the level confirmation module is configured with a time length matching table and a maintenance level matching table.

[0016] The hardware detection module is configured to detect the hardware information and the hardware use time length corresponding to the hardware to be maintained.

[0017] The level confirmation module is configured to screen a first time length interval matched with the hardware use time length in the time length matching table.

[0018] The level confirmation module is further configured to screen a first maintenance level matched with the first time length interval in the maintenance level matching table.

[0019] The information integration module is configured to integrate the hardware information and the first maintenance level to obtain the equipment information.

[0020] As an improved scheme, the maintenance item confirmation module comprises a first maintenance value matching module, a second maintenance value matching module, a score calculation module and a score comparison module, the first maintenance value matching module is configured with a maintenance value and maintenance time matching table, and the second maintenance value matching module is configured with a maintenance value and type matching table.

[0021] The first maintenance value matching module is configured to access a maintenance log of the PC equipment to be maintained, and extract a first maintenance time matched with the hardware information in the maintenance log; and the first maintenance value matching module confirms a first maintenance value matched with the first maintenance time in the maintenance value and maintenance time matching table.

[0022] The second maintenance value matching module is configured to extract type information in the hardware information, and confirm a second maintenance value matched with the type information in the maintenance value and type matching table.

[0023] The score calculation module is configured to calculate a sum of the first maintenance value and the second maintenance value to obtain a first score; and the score calculation module calculates a product of the first score and the first maintenance level to obtain the health degree score.

[0024] The score comparison module is configured to compare whether the health score is not higher than the benchmark score; if yes, the score comparison module sets the to-be-maintained hardware corresponding to the health score not higher than the benchmark score as the maintenance item.

[0025] As an improved solution, the solution generation module comprises an interaction module, a feedback information processing module and a solution editing module.

[0026] The interaction module is configured to obtain a management background address corresponding to the to-be-maintained PC device, and output the maintenance item to the management background of the to-be-maintained PC device based on the management background address.

[0027] The feedback information processing module is configured to obtain the user feedback information of the management background on the maintenance item, and identify whether the user feedback information is a maintenance item match; if yes, the feedback information processing module selects a first maintenance strategy matching the maintenance item from a plurality of maintenance strategies based on the first maintenance level.

[0028] The solution editing module is configured to obtain first position information of the to-be-maintained PC device and second position information of the maintenance item in the to-be-maintained PC device, and fill the maintenance item, the first maintenance strategy, the first position information and the second position information into the solution template to obtain the maintenance solution.

[0029] As an improved solution, the maintenance execution module comprises an in-place information detection module, a distance calculation module and a scheduling module.

[0030] The in-place information detection module is configured to detect whether there is a maintenance mechanism matching the type information of the maintenance item in a plurality of maintenance mechanisms; if yes, the in-place information detection module obtains third position information of the maintenance mechanism matching the type information and sends the third position information to the distance calculation module.

[0031] The distance calculation module is configured to calculate a position difference between the third position information and the first position information, and set the maintenance mechanism corresponding to the third position information with the smallest position difference from the first position information as the first maintenance mechanism.

[0032] The scheduling module is configured to call the first maintenance mechanism to execute the maintenance measure according to the maintenance solution.

[0033] As an improved scheme, the first maintenance mechanism is provided with a displacement module, a timing control module, a maintenance device and a signal sending device, the displacement module is arranged at the bottom of the first maintenance mechanism, and the timing control module, the maintenance device and the signal sending device are arranged on the first maintenance mechanism respectively;

[0034] The maintenance measures include:

[0035] The first maintenance mechanism moves to the PC device to be maintained according to the first position information through the displacement module;

[0036] The first maintenance mechanism extracts the maintenance time and the maintenance process information in the first maintenance strategy through the timing controller;

[0037] The first maintenance mechanism controls the maintenance device to perform the maintenance action matched with the maintenance process information on the hardware corresponding to the maintenance item within the maintenance time based on the second position information through the timing controller;

[0038] The first maintenance mechanism sends a detection signal to the backup processing module when the maintenance device stops the maintenance action through the signal sending device.

[0039] As an improved scheme, the backup processing module includes a maintenance detection module, a performance correction module and an alarm module;

[0040] The maintenance detection module is used for detecting the first performance data of the hardware corresponding to the maintenance item;

[0041] The performance correction module is used for confirming the first standard value matched with the maintenance item in a plurality of performance standard values; the performance correction module compares the first performance data with the first standard value; if the first performance data reaches the first standard value, the performance correction module sets the qualified condition as that the maintenance item is qualified; if the first performance data does not reach the first standard value, the performance correction module sets the qualified condition as that the maintenance item is unqualified;

[0042] The alarm module is used for performing the maintenance alarm operation when the qualified condition is that the maintenance item is unqualified.

[0043] As an improved scheme, the alarm module includes an alarm information generation module and a notification module, and the notification module is provided with a wireless transmission device;

[0044] The alarm information generation module is used for integrating the hardware information of the maintenance item corresponding to the first performance data which does not reach the first standard value into alarm information;

[0045] The notification module is configured to perform the maintenance warning operation.

[0046] The maintenance warning operation comprises that the notification module sends the warning information to the management background through the wireless transmission device.

[0047] The application further provides a PC intelligent maintenance method, comprising the following steps:

[0048] An initialization step is provided.

[0049] A reference score, a scheme template, a plurality of maintenance strategies, a plurality of maintenance agencies and a plurality of performance standard values are configured; hardware information and hardware use time length of a hardware to be maintained are obtained, and device information is generated based on the hardware information and the hardware use time length.

[0050] A maintenance item setting step is provided.

[0051] A first maintenance time of the hardware to be maintained is obtained, a health degree score is calculated based on the device information and the first maintenance time, and a maintenance item is set based on the reference score and the health degree score.

[0052] A maintenance scheme generation step is provided.

[0053] User feedback information corresponding to the maintenance item is obtained, and a maintenance scheme is generated based on the scheme template, the maintenance item, the user feedback information and a plurality of the maintenance strategies.

[0054] A maintenance execution step is provided.

[0055] A first maintenance agency is selected from a plurality of the maintenance agencies based on the maintenance scheme, and a maintenance measure is executed based on the maintenance scheme and the first maintenance agency.

[0056] A maintenance detection step is provided.

[0057] The qualified condition of the maintenance measure is detected, and a maintenance warning operation is executed based on the qualified condition.

[0058] The application further provides a computer readable storage medium, wherein the computer readable storage medium stores a computer program, and the computer program is executed by a processor to realize the steps of the PC intelligent maintenance method.

[0059] The application has the following beneficial effects:

[0060] 1. The PC intelligent maintenance system can realize intelligent maintenance of the hardware on the PC, fit the use of the hardware, prevent invalid maintenance and over-maintenance, greatly reduce the maintenance cost, improve the flexibility of the maintenance strategy, and make up for the deficiencies of the prior art.

[0061] 2. The PC intelligent maintenance method can realize intelligent maintenance of the hardware on the PC, fit the use of the hardware, prevent invalid maintenance and over-maintenance, greatly reduce the maintenance cost, improve the flexibility of the maintenance strategy, and make up for the deficiencies of the prior art.

[0062] 3. The computer readable storage medium can realize cooperation of the information collection module, the maintenance item confirmation module, the scheme generation module, the maintenance execution module and the backup processing module, thereby realizing intelligent maintenance of the hardware on the PC, fitting the use of the hardware, preventing invalid maintenance and over-maintenance, greatly reducing the maintenance cost, improving the flexibility of the maintenance strategy, making up for the deficiencies of the prior art, and effectively improving the operability of the PC intelligent maintenance method. BRIEF DESCRIPTION OF DRAWINGS

[0063] In order to more clearly illustrate the specific embodiments of the present application or the technical solutions in the prior art, the drawings needed in the specific embodiments or prior art description will be briefly introduced below. Obviously, the drawings in the following description are some embodiments of the present application, and those skilled in the art can also obtain other drawings according to these drawings without creative labor.

[0064] Figure 1 is the architecture diagram of the PC intelligent maintenance system according to the embodiment 1 of the present application;

[0065] Figure 2 is the flowchart of the PC intelligent maintenance method according to the embodiment 2 of the present application;

[0066] Figure 3 is the specific flowchart of the PC intelligent maintenance method according to the embodiment 2 of the present application. DETAILED DESCRIPTION

[0067] The preferred embodiments of the present application will be described in detail below with reference to the drawings, so that the advantages and features of the present application can be more easily understood by those skilled in the art, and the protection scope of the present application can be more clearly and definitely defined.

[0068] In the description of this invention, it should be noted that the embodiments described in this invention are only some embodiments of this invention, not all embodiments; based on the embodiments of this invention, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of this invention.

[0069] In the description of this invention, it should be noted that the terms "first," "second," and "third" are used for descriptive purposes only and should not be construed as indicating or implying relative importance.

[0070] In the description of this invention, it should be noted that, unless otherwise explicitly specified and limited, the terms "information collection module," "maintenance item confirmation module," "scheme generation module," "maintenance execution module," "backup processing module," "benchmark score," "scheme template," "maintenance strategy," "maintenance organization," "performance standard value," "hardware information," "hardware usage time," "equipment information," "health score," "maintenance item," "user feedback information," "maintenance scheme," "maintenance measures," "qualification status," and "maintenance alarm operation" should be interpreted broadly. Those skilled in the art can understand the specific meaning of the above terms in this invention based on the specific circumstances.

[0071] In the description of this invention, it should be noted that: PC (Personal Computer) is a personal computer; ID (Identity Document) is an identification number.

[0072] Example 1

[0073] This embodiment provides a PC intelligent maintenance system, applied to PC devices requiring maintenance, wherein the PC devices require maintenance and contain hardware such as... Figure 1 As shown, the PC intelligent maintenance system includes: an information collection module, a maintenance item confirmation module, a plan generation module, a maintenance execution module, and a backup processing module; the maintenance item confirmation module has a benchmark score; the plan generation module is configured with plan templates and several maintenance strategies; the maintenance execution module is configured with several maintenance mechanisms; and the backup processing module is configured with several performance standard values.

[0074] In the PC intelligent maintenance system, the information collection module is used to obtain the hardware information and hardware usage time of the hardware to be maintained, and the information collection module generates device information based on the hardware information and the hardware usage time.

[0075] Specifically, the information collection module comprises a hardware detection module, a level confirmation module and an information integration module, the level confirmation module is configured with a time length matching table and a maintenance level matching table; in the embodiment, the hardware detection module can adopt a detection program or a detection device, and is mainly used for detecting the hardware of the PC to be maintained, such as memory, motherboard, hard disk and processor; correspondingly, the time length matching table is a plurality of different time length intervals divided according to the maintenance level; the maintenance level matching table is a plurality of different maintenance levels matched with the time length intervals and set in advance; there is a corresponding maintenance strategy for different maintenance levels;

[0076] The hardware detection module is used for detecting the hardware information and the hardware use time length corresponding to the hardware to be maintained; in the embodiment, the hardware information includes but is not limited to the basic situation, type, model and ID number of the hardware; and the hardware use time length includes but is not limited to the power-on time length of the hardware after being mounted on the PC;

[0077] The level confirmation module is used for screening a first time length interval matched with the hardware use time length in the time length matching table;

[0078] The level confirmation module is also used for screening a first maintenance level matched with the first time length interval in the maintenance level matching table;

[0079] The information integration module integrates the hardware information and the first maintenance level to obtain the device information; correspondingly, through the above operation, some basic use information of the hardware to be maintained can be confirmed, and through the basic use information, a maintenance strategy corresponding to the use condition of the hardware to be maintained can be confirmed in subsequent operation; correspondingly, the maintenance level and the time length interval are not limited in the embodiment, and can be matched with each other and have an increasing or decreasing relationship; for example, the maintenance level of the time length interval of 10 hours to 25 hours is 0.3, the maintenance level of the time length interval of 26 hours to 49 hours is 0.2, and the maintenance level of the time length interval of 50 hours to 150 hours is 0.1; and the like, which are not limited herein.

[0080] In the PC intelligent maintenance system, the maintenance item confirmation module is used for obtaining a first maintenance time of the hardware to be maintained, the maintenance item confirmation module calculates a health degree score based on the device information and the first maintenance time; and the maintenance item confirmation module sets a maintenance item based on the reference score and the health degree score; in the embodiment, the use condition of the hardware is judged according to the health degree score, and the reference score is set according to the specific device; for example, the reference scores of the server processor with high use frequency and the personal PC with low use frequency are necessarily different;

[0081] Specifically, the maintenance item confirmation module comprises a first maintenance value matching module, a second maintenance value matching module, a score calculation module and a score comparison module; the first maintenance value matching module is configured with a to-be-maintained value and maintenance time matching table, and the second maintenance value matching module is configured with a to-be-maintained value and type matching table; in this embodiment, the to-be-maintained value is a character value, and the to-be-maintained value and maintenance time matching table is a different to-be-maintained sub-value matching dataset set according to the proximity of maintenance time; the to-be-maintained value and type matching table is a different to-be-maintained sub-value matching dataset set according to the primary and secondary difference of hardware type;

[0082] The first maintenance value matching module is used to access the maintenance log of the to-be-maintained PC device and extract the first maintenance time matched with the hardware information in the maintenance log; the first maintenance value matching module confirms the first maintenance value matched with the first maintenance time in the to-be-maintained value and maintenance time matching table; correspondingly, the maintenance log is the maintenance record of the previous stage recorded by the device itself, and the first maintenance time is the most recent maintenance time of the hardware in the device; the to-be-maintained value and maintenance time matching table sets the maintenance sub-value according to different time difference values; the greater the time difference value, the lower the maintenance sub-value; the difference between the first maintenance time and the current time is compared with the time difference value in the to-be-maintained value and maintenance time matching table, and the corresponding first maintenance value is calculated; for example, the mapping relationship in the to-be-maintained value and maintenance time matching table is that the time difference value is 10 days, and the first maintenance value is 90 points; the time difference value is 0 day, and the first maintenance value is 100 points; the time difference value is 50 days, and the first maintenance value is 40 points;

[0083] The second maintenance value matching module is used to extract the type information in the hardware information and confirm the second maintenance value matched with the type information in the to-be-maintained value and type matching table; correspondingly, the matching of the type is also very important, and the maintenance value in the to-be-maintained value and type matching table is divided according to the type of the device, for example, the second maintenance value of the processor type is 10 points; the second maintenance value of the storage type is 20 points; the second maintenance value of the sensor type is 15 points, etc.; correspondingly, because the hardware of the processor type and the sensor type is used more, it is easy to wear, and the device of the storage type is not easy to wear and has strong stability, so the second maintenance value of the device of the storage type is higher than that of the hardware of the processor type and the sensor type;

[0084] The score calculation module is used to calculate the sum of the first maintenance value and the second maintenance value to obtain the first score; the score calculation module calculates the product of the first score and the first maintenance level to obtain the health degree score; correspondingly, through this way and the re-calculation of the maintenance level, the health degree score closest to the hardware usage can be calculated more accurately, and finally the maintenance scheme can be more suitable for the hardware usage;

[0085] The score comparison module is configured to compare whether the health score is not higher than the benchmark score; if yes, the score comparison module sets the hardware to be maintained as the maintenance item; correspondingly, in the embodiment, the health score not higher than the benchmark score corresponds to the maintenance item that needs to be maintained, while the health score higher than the benchmark score corresponds to the hardware to be maintained that temporarily does not need to be maintained; through the setting of the maintenance item, the maintenance resource and the maintenance cost can be saved, and over-maintenance and ineffective maintenance can be avoided.

[0086] In the PC intelligent maintenance system, the scheme generation module is configured to obtain user feedback information corresponding to the maintenance item, and generate a maintenance scheme based on the user feedback information, the maintenance item, the scheme template and a plurality of maintenance strategies;

[0087] Specifically, the scheme generation module comprises an interaction module, a feedback information processing module and a scheme editing module.

[0088] The interaction module is configured to obtain a management background address corresponding to the PC device to be maintained, and output the maintenance item to the management background of the PC device to be maintained based on the management background address; in the embodiment, the interaction module includes but is not limited to a display interaction module or an information interaction module; correspondingly, the interaction module can show the user the maintenance item to be maintained, and further obtain the user's opinion, which is more humanized and intelligent.

[0089] The feedback information processing module is configured to obtain the user feedback information of the management background on the maintenance item; the feedback information processing module identifies whether the user feedback information is matched with the maintenance item; if yes, the feedback information processing module selects a first maintenance strategy matched with the maintenance item from a plurality of maintenance strategies based on the first maintenance level; correspondingly, the corresponding interaction option is output when the interaction is performed; when the user finds that there is no unreasonable maintenance item, the user selects the maintenance item matching, and then the feedback information processing module identifies that the user feedback information is matched with the maintenance item; when the user finds that the device needs to be maintained by certain hardware, the user can select the maintenance item not matching, and add the related additional maintenance item; at this time, the feedback information processing module identifies that the user feedback information is not matched with the maintenance item, and identifies the additional maintenance item in the user feedback information, adds the additional maintenance item to the original maintenance item, and selects a second maintenance strategy matched with the additional maintenance item from a plurality of maintenance strategies according to the lowest maintenance level.

[0090] The scheme editing module is configured to acquire first position information of a PC device to be maintained and second position information of the maintenance item in the PC device to be maintained, and fill the maintenance item, the first maintenance strategy, the first position information and the second position information into the scheme template to obtain the maintenance scheme. Correspondingly, the scheme editing module is a related data packaging module or program, the first position information is a specific position of the PC device to be maintained in a workshop or warehouse, and the second position information is a specific position of the maintenance item in the PC device to be maintained. In this embodiment, the several maintenance strategies include but are not limited to cleaning, brushing, replacing a device, replacing a shell, cleaning a connecting groove and cleaning a golden finger, etc. Through the above operation, a maintenance scheme that is consistent with the use condition of the PC device to be maintained can be generated, the intelligence of PC maintenance is greatly improved, and the maintenance cost is greatly saved.

[0091] In the PC intelligent maintenance system, the maintenance execution module is configured to select a first maintenance mechanism from the several maintenance mechanisms according to the maintenance scheme, and execute a maintenance measure based on the first maintenance mechanism and the maintenance scheme.

[0092] Specifically, the maintenance execution module includes an in-position information detection module, a distance calculation module and a scheduling module.

[0093] The in-position information detection module is configured to detect whether there is a maintenance mechanism that matches the type information of the maintenance item in the several maintenance mechanisms. If there is, the in-position information detection module acquires third position information of the maintenance mechanism that matches the type information, and sends the third position information to the distance calculation module. In this embodiment, the in-position information detection module detects whether an enable signal of the maintenance mechanism that matches the type information of the maintenance item in the maintenance mechanisms is normally transmitted. If the enable signal is normally transmitted, it is determined that there is a corresponding maintenance mechanism. The third position information is a specific position of the maintenance mechanism in the warehouse.

[0094] The distance calculation module is configured to calculate a position difference between the third position information and the first position information, and set the maintenance mechanism corresponding to the third position information with the smallest position difference from the first position information as the first maintenance mechanism. Through this operation, a maintenance mechanism that can maintain the device with the highest efficiency can be selected, thereby speeding up the operation of the entire maintenance process, improving the maintenance efficiency, and further improving the user experience.

[0095] The scheduling module is configured to call the first maintenance mechanism to execute the maintenance measure according to the maintenance scheme.

[0096] Specifically, the first maintenance mechanism is provided with a displacement module, a timing control module, a maintenance device and a signal sending device. The displacement module is arranged at the bottom of the maintenance mechanism, and the timing control module, the maintenance device and the signal sending device are arranged on the maintenance mechanism. In this embodiment, the displacement module is a transmission mechanism in which a driving wheel and a driven wheel are matched, and the maintenance device includes but is not limited to cleaning equipment and component replacement equipment. The signal sending device includes but is not limited to infrared signal transmission equipment and Bluetooth signal transmission equipment.

[0097] The maintenance measures include:

[0098] The maintenance mechanism moves to the PC device to be maintained according to the first position information through the displacement module. The maintenance mechanism extracts the maintenance time and the maintenance process information in the first maintenance strategy through the timing controller. The maintenance mechanism controls the maintenance device to perform the maintenance action matched with the maintenance process information on the hardware to be maintained corresponding to the maintenance item within the maintenance time based on the second position information through the timing controller. The maintenance mechanism sends a detection signal to the backup processing module when the maintenance device stops the maintenance action through the signal sending device. Correspondingly, the corresponding maintenance action is performed, and the backup processing module is prompted to confirm whether the maintenance is qualified after the maintenance action, thereby further ensuring the effectiveness and correctness of the maintenance and reducing the frequency of invalid maintenance.

[0099] In the PC intelligent maintenance system, the backup processing module is used to detect the qualification of the maintenance measures and perform a maintenance alarm operation based on the qualification.

[0100] Specifically, the backup processing module includes a maintenance detection module, a performance correction module and an alarm module. The maintenance detection module is used to detect the first performance data of the hardware to be maintained corresponding to the maintenance item. In this embodiment, the first performance data includes but is not limited to running frequency, running stability and running power consumption. The performance correction module is used to confirm the first standard value matched with the maintenance item in a plurality of performance standard values. The performance correction module compares the first performance data with the first standard value. If the first performance data reaches the first standard value, the performance correction module sets the qualification as that the maintenance item is qualified. If the first performance data does not reach the first standard value, the performance correction module sets the qualification as that the maintenance item is unqualified. Correspondingly, the performance standard value is a performance index matched with the specific type of hardware. For example, the performance index of a central processing unit and an image processing unit must be different. The alarm module is used to perform the maintenance alarm operation when the qualification is that the maintenance item is unqualified.

[0101] Specifically, the alarm module comprises an alarm information generation module and a notification module, and the notification module is configured with a wireless transmission device.

[0102] The alarm information generation module is configured to integrate hardware information of a maintenance item corresponding to the first performance data that does not reach the first standard value into alarm information.

[0103] The notification module is configured to perform the maintenance alarm operation, which comprises sending the alarm information to the management background by the wireless transmission device. In this embodiment, the wireless transmission mode adopted by the wireless transmission device includes but is not limited to network information, email or telephone reminder, etc. Correspondingly, through the maintenance alarm operation, the stability of the entire maintenance process can be stronger, the number of maintenance failures can be reduced, and the corresponding equipment requirements can be effectively guaranteed in each maintenance.

[0104] Through the PC intelligent maintenance system, the mutual cooperation among the information collection module, the maintenance item confirmation module, the scheme generation module, the maintenance execution module and the backup processing module can be more efficient, intelligent and accurate in maintaining the equipment and hardware that need to be maintained without any manual operation, greatly reducing the maintenance cost, making up for the shortcomings of the prior art, and having high market influence and product competitiveness.

[0105] Embodiment 2

[0106] The embodiment provides a PC intelligent maintenance method, which comprises the following steps: Figure 2 and Figure 3 as shown in the drawings.

[0107] S100, initialization step:

[0108] The step S100 specifically comprises:

[0109] S101, configuring a reference score, a scheme template, a plurality of maintenance strategies, a plurality of maintenance institutions and a plurality of performance standard values; obtaining hardware information and hardware use time length of a hardware to be maintained, and generating device information based on the hardware information and the hardware use time length;

[0110] Specifically, a time length matching table and a maintenance level matching table are configured; the hardware information and the hardware use time length corresponding to the hardware to be maintained are detected; a first time length interval matched with the hardware use time length is screened in the time length matching table; a first maintenance level matched with the first time length interval is screened in the maintenance level matching table; and the hardware information and the first maintenance level are integrated to obtain the device information.

[0111] S200, maintenance item setting step:

[0112] The step S200 specifically comprises:

[0113] S201, obtaining a first maintenance time of the hardware to be maintained, calculating a health degree score based on the device information and the first maintenance time, and setting a maintenance item based on the benchmark score and the health degree score;

[0114] Specifically, a to-be-maintained value and maintenance time matching table and a to-be-maintained value and type matching table are configured, a maintenance log of the PC device to be maintained is accessed, a first maintenance time matched with the hardware information in the maintenance log is extracted, a first maintenance value matched with the first maintenance time in the to-be-maintained value and maintenance time matching table is confirmed, type information in the hardware information is extracted, a second maintenance value matched with the type information in the to-be-maintained value and type matching table is confirmed, a sum of the first maintenance value and the second maintenance value is calculated to obtain a first score, a product of the first score and the first maintenance level is calculated to obtain the health degree score, and whether the health degree score is not higher than the benchmark score is compared; if yes, the hardware to be maintained is set as the maintenance item.

[0115] S300, a maintenance scheme generation step:

[0116] The step S300 specifically comprises:

[0117] S301, obtaining user feedback information corresponding to the maintenance item, and generating a maintenance scheme based on the user feedback information, the maintenance item, the scheme template and a plurality of maintenance strategies;

[0118] Specifically, a management background address corresponding to the PC device to be maintained is obtained, the maintenance item is output to the management background of the PC device to be maintained based on the management background address, the user feedback information of the management background for the maintenance item is obtained, it is identified whether the user feedback information is a maintenance item match, if yes, a first maintenance strategy matched with the maintenance item is selected from the plurality of maintenance strategies based on the first maintenance level, first position information of the PC device to be maintained and second position information of the maintenance item in the PC device to be maintained are obtained, and the maintenance item, the first maintenance strategy, the first position information and the second position information are filled into the scheme template to obtain the maintenance scheme.

[0119] S400, a maintenance execution step:

[0120] The step S400 specifically comprises:

[0121] S401, selecting a first maintenance institution from the plurality of maintenance institutions based on the maintenance scheme, and performing a maintenance measure based on the first maintenance institution and the maintenance scheme;

[0122] Specifically, it is detected whether there is a maintenance institution matching the type information of the maintenance item in the plurality of maintenance institutions; if there is, third position information of the maintenance institution matching the type information is obtained; a position difference between the third position information and the first position information is calculated, and the maintenance institution corresponding to the third position information with the smallest position difference from the first position information is set as the first maintenance institution; the first maintenance institution is called to perform the maintenance measure according to the maintenance scheme;

[0123] Specifically, the maintenance measure includes: moving to the PC device to be maintained by the first maintenance institution according to the first position information; extracting the maintenance time and maintenance process information in the first maintenance strategy by the first maintenance institution; performing a maintenance action matching the maintenance process information on the hardware corresponding to the maintenance item by the first maintenance institution based on the second position information within the maintenance time; generating a detection signal by the first maintenance institution when the maintenance device stops the maintenance action.

[0124] S500, a maintenance detection step:

[0125] Step S500 specifically includes:

[0126] S501, detecting the qualified condition of the maintenance measure, and performing a maintenance alarm operation based on the qualified condition;

[0127] Specifically, the first performance data of the hardware corresponding to the maintenance item is detected; a first standard value matching the maintenance item is confirmed from the plurality of performance standard values; the first performance data and the first standard value are compared; if the first performance data reaches the first standard value, the qualified condition is set as the maintenance item is qualified; if the first performance data does not reach the first standard value, the qualified condition is set as the maintenance item is unqualified; when the qualified condition is that the maintenance item is unqualified, the maintenance alarm operation is performed;

[0128] Specifically, the maintenance alarm operation includes: configuring a wireless transmission device; integrating the hardware information of the maintenance item corresponding to the first performance data that does not reach the first standard value into alarm information; sending the alarm information to the management background through the wireless transmission device;

[0129] The PC intelligent maintenance method can more efficiently, intelligently and accurately maintain the equipment and hardware which need to be maintained, without any manual operation, greatly reduces the maintenance cost, makes up for the deficiency of the prior art, and has high market influence and product competitiveness.

[0130] Embodiment 3

[0131] The embodiment provides a computer readable storage medium, comprising:

[0132] The storage medium is used for storing computer software instructions for implementing the PC intelligent maintenance method in the embodiment 2, and contains an executable program for executing the PC intelligent maintenance method.

[0133] In addition, the computer readable storage medium in the embodiment can adopt any combination of one or more readable storage media, wherein the readable storage media include an electric, optical, electromagnetic, infrared or semiconductor system, device or instrument, or any combination thereof.

[0134] Different from the prior art, the PC intelligent maintenance system, method and medium can intelligently maintain the hardware on the PC through the cooperation of the information collection module, the maintenance item confirmation module, the scheme generation module, the maintenance execution module and the backup processing module in the system, adapt to the use of the hardware, prevent invalid maintenance and excessive maintenance, provide a clever technical concept for the system through the method, greatly reduce the maintenance cost, improve the flexibility of the maintenance strategy, and make up for the deficiency of the prior art.

[0135] The embodiment serial number of the above embodiment of the present application is only for description, and does not represent the advantages and disadvantages of the embodiment.

[0136] Those skilled in the art can understand that all or part of the steps of the above-mentioned embodiments can be completed by hardware, or a program for instructing related hardware can be stored in a computer readable storage medium. The storage medium mentioned above can be a read-only memory, a magnetic disk or an optical disk.

[0137] The above is only an embodiment of the present application, and does not limit the patent range of the present application. Any equivalent structure or equivalent process transformation, or direct or indirect application in other related technical fields, is also included in the patent protection range of the present application.

Claims

1. A PC intelligent maintenance system applied to a PC device to be maintained, wherein the PC device to be maintained is provided with hardware to be maintained, characterized in that, The PC intelligent maintenance system comprises an information collection module, a maintenance item confirmation module, a scheme generation module, a maintenance execution module and a backup processing module; The maintenance item confirmation module is provided with a benchmark score; The scheme generation module is configured with a scheme template and a plurality of maintenance strategies; The maintenance execution module is configured with a plurality of maintenance institutions; The backup processing module is configured with a plurality of performance standard values; The information collection module is used to obtain hardware information and hardware use time length of the hardware to be maintained, and generate device information based on the hardware information and the hardware use time length; The maintenance item confirmation module is used to obtain a first maintenance time of the hardware to be maintained, calculate a health degree score based on the device information and the first maintenance time, and set a maintenance item based on the benchmark score and the health degree score; The scheme generation module is used to obtain user feedback information corresponding to the maintenance item, and generate a maintenance scheme based on the scheme template, the maintenance item, the user feedback information and a plurality of maintenance strategies; The maintenance execution module is used to select a first maintenance institution from a plurality of maintenance institutions according to the maintenance scheme, and execute a maintenance measure based on the maintenance scheme and the first maintenance institution; The backup processing module is used to detect the qualified condition of the maintenance measure, and execute a maintenance alarm operation based on the qualified condition.

2. The PC intelligent maintenance system according to claim 1, wherein The information collection module comprises a hardware detection module, a level confirmation module and an information integration module, and the level confirmation module is configured with a time length matching table and a maintenance level matching table; The hardware detection module is used to detect the hardware information and the hardware use time length corresponding to the hardware to be maintained; The level confirmation module is used to screen a first time length interval matched with the hardware use time length in the time length matching table; The level confirmation module is also used to screen a first maintenance level matched with the first time length interval in the maintenance level matching table; The information integration module is used to integrate the hardware information and the first maintenance level to obtain the device information.

3. The PC intelligent maintenance system of claim 2, wherein The maintenance item confirmation module comprises a first maintenance value matching module, a second maintenance value matching module, a score calculation module and a score comparison module; the first maintenance value matching module is configured with a maintenance value and maintenance time matching table, and the second maintenance value matching module is configured with a maintenance value and type matching table; The first maintenance value matching module is used to access a maintenance log of the PC device to be maintained, and extract a first maintenance time matched with the hardware information in the maintenance log; the first maintenance value matching module confirms a first maintenance value matched with the first maintenance time in the maintenance value and maintenance time matching table; The second maintenance value matching module is used to extract type information in the hardware information, and confirm a second maintenance value matched with the type information in the maintenance value and type matching table; The score calculation module is used to calculate a first health degree score based on the first maintenance value and the first maintenance time, and a second health degree score based on the second maintenance value and the type information; the score comparison module is used to compare the first health degree score with the second health degree score, and set the maintenance item based on the comparison result. The score calculation module is configured to calculate a sum of the first maintenance value and the second maintenance value to obtain a first score, and calculate a product of the first score and the first maintenance level to obtain the health degree score. The score comparison module is configured to compare whether the health degree score is not higher than the reference score, and if so, set the health degree score corresponding to the hardware to be maintained, which is not higher than the reference score, as the maintenance item.

4. The PC intelligent maintenance system of claim 3, wherein The scheme generation module comprises an interaction module, a feedback information processing module and a scheme editing module. The interaction module is configured to obtain a management background address corresponding to the PC device to be maintained, and output the maintenance item to a management background of the PC device to be maintained based on the management background address. The feedback information processing module is configured to obtain the user feedback information on the maintenance item from the management background, and identify whether the user feedback information is a maintenance item match, and if so, select a first maintenance strategy matching the maintenance item from the maintenance strategies based on the first maintenance level. The scheme editing module is configured to obtain first location information of the PC device to be maintained and second location information of the maintenance item in the PC device to be maintained, and fill the maintenance item, the first maintenance strategy, the first location information and the second location information into the scheme template to obtain the maintenance scheme.

5. The PC intelligent maintenance system of claim 4, wherein The maintenance execution module comprises an in-place information detection module, a distance calculation module and a scheduling module. The in-place information detection module is configured to detect whether there is a maintenance mechanism matching the type information of the maintenance item in the maintenance mechanisms, and if so, obtain third location information of the maintenance mechanism matching the type information and send the third location information to the distance calculation module. The distance calculation module is configured to calculate a location difference between the third location information and the first location information, and set the maintenance mechanism corresponding to the third location information with the smallest location difference from the first location information as the first maintenance mechanism. The scheduling module is configured to call the first maintenance mechanism to execute the maintenance measure according to the maintenance scheme.

6. The PC intelligent maintenance system of claim 5, wherein The first maintenance mechanism is configured with a displacement module, a timing control module, a maintenance device and a signal sending device, the displacement module is arranged at the bottom of the first maintenance mechanism, and the timing control module, the maintenance device and the signal sending device are arranged on the first maintenance mechanism respectively. The maintenance measure comprises: The first maintenance mechanism moves to the PC device to be maintained according to the first location information through the displacement module; The first maintenance mechanism extracts maintenance duration and maintenance process information in the first maintenance strategy through the timing control module; The first maintenance mechanism sends a signal to the PC device to be maintained through the signal sending device to indicate the start of the maintenance measure. The first maintenance mechanism controls the maintenance device to perform a maintenance action matched with the maintenance process information on the to-be-maintained hardware corresponding to the maintenance item within the maintenance duration based on the second position information through the time sequence control module; The first maintenance mechanism sends a detection signal to the backup processing module when the maintenance device stops the maintenance action through the signal sending device.

7. The PC intelligent maintenance system of claim 6, wherein The backup processing module comprises a maintenance detection module, a performance correction module and an alarm module; The maintenance detection module is configured to detect first performance data of the to-be-maintained hardware corresponding to the maintenance item; The performance correction module is configured to confirm a first standard value matched with the maintenance item from a plurality of performance standard values, compare the first performance data with the first standard value, set the qualified condition as the maintenance item being qualified if the first performance data reaches the first standard value, and set the qualified condition as the maintenance item being unqualified if the first performance data does not reach the first standard value; The alarm module is configured to perform the maintenance alarm operation when the qualified condition is the maintenance item being unqualified.

8. The PC intelligent maintenance system of claim 7, wherein The alarm module comprises an alarm information generation module and a notification module, and the notification module is configured with a wireless transmission device; The alarm information generation module is configured to integrate hardware information of the maintenance item corresponding to the first performance data that does not reach the first standard value into alarm information; The notification module is configured to perform the maintenance alarm operation; The maintenance alarm operation comprises that the notification module sends the alarm information to the management background through the wireless transmission device.

9. A method of intelligent maintenance of a PC, characterized by, The method comprises the following steps: An initialization step: configuring a benchmark score, a scheme template, a plurality of maintenance strategies, a plurality of maintenance mechanisms and a plurality of performance standard values, obtaining hardware information and hardware use duration of to-be-maintained hardware, and generating device information based on the hardware information and the hardware use duration; A maintenance item setting step: obtaining a first maintenance time of the to-be-maintained hardware, calculating a health degree score based on the device information and the first maintenance time, and setting a maintenance item based on the benchmark score and the health degree score; A maintenance scheme generation step: obtaining user feedback information corresponding to the maintenance item, and generating a maintenance scheme based on the user feedback information, the maintenance item, the scheme template and a plurality of maintenance strategies; A maintenance execution step: selecting a first maintenance mechanism from a plurality of maintenance mechanisms based on the maintenance scheme, and performing a maintenance measure based on the first maintenance mechanism and the maintenance scheme; A maintenance detection step: detecting a qualified condition of the maintenance measure, and performing a maintenance alarm operation based on the qualified condition.

10. A computer-readable storage medium, characterized in that, The computer readable storage medium stores a computer program, and the computer program is executed by a processor to realize the steps of the PC machine intelligent maintenance method in claim 9.

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