Information processing method, device, electronic device and storage medium

By using electronic devices to determine the storage location and output prompt information, the problem of users forgetting to pick up their items is solved, a unified express delivery pickup process is implemented, and the effectiveness of prompt information and user experience are improved.

CN114462936BActive Publication Date: 2025-09-12BEIJING XIAOMI MOBILE SOFTWARE CO LTD
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Patent Information

Application Number
CN202210061005.X
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2022-01-19
Publication Date
2025-09-12
Estimated Expiration
2042-01-19

AI Technical Summary

Technical Problem

After the item is delivered, the user may forget to pick it up because it is inconvenient to go to the storage location immediately. The prompt information of the existing technology is less effective, and the notification methods of different express companies are not unified, which makes the pickup process cumbersome.

Method used

The storage location and current location of the items to be received are determined through electronic devices, and prompt information is output according to preset conditions, such as vibration, voice or light prompts. When the user arrives nearby, the call interface information is displayed to facilitate permission verification and item retrieval. The location positioning and courier company information are used to identify the storage location and generate a unified pickup link.

Benefits of technology

It improves the effectiveness of prompt information, simplifies the pickup process, reduces the number of cases where people forget to pick up items, and improves user experience and pickup efficiency.

✦ Generated by Eureka AI based on patent content.

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Abstract

The present disclosure relates to an information processing method, which is applied to an electronic device, and the method includes: determining the storage location of the to-be-received items of the electronic device holder after they are delivered; determining the current location of the electronic device; and outputting a prompt message when the relative position between the storage location and the current location meets a first preset condition. When the electronic device holder holds the electronic device and arrives at a location where the storage location meets the first preset condition, the electronic device outputs a prompt message, thereby prompting the holder of the electronic device that the to-be-received items are stored nearby, and the holder of the electronic device can go to the storage location to receive the to-be-received items. This reduces the need to send a prompt message to the electronic device when the to-be-received items arrive at the storage location, which causes the holder of the electronic device to be inconvenient to go to the storage location at this time, and thus easily forgets to go to the storage location to receive the to-be-received items later, thereby improving the effectiveness of the prompt message and the user experience.
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Description

Technical Field

[0001] The present disclosure relates to the field of information processing, and in particular to an information processing method, device, electronic device, and storage medium. Background Art

[0002] With the development of Internet technology, express delivery and logistics have also developed rapidly. Senders can mail items to recipients, and express delivery and logistics can transport items from the sender's sending location to the recipient's receiving point.

[0003] For example, online shopping is becoming increasingly popular, and online shopping apps are now available for online shopping. After online shopping, the purchased items are delivered to a designated location, such as the delivery location, a nearby collection point, or a courier locker. Alternatively, they can be delivered to a collection point via logistics.

[0004] After the purchased items arrive at the designated location, the delivery party will notify the purchaser, for example by sending a message or making a phone call, to remind the purchaser that the purchased items have arrived at the designated location and that the purchaser can pick up the purchased items when convenient. Summary of the Invention

[0005] The present disclosure provides an information processing method, device, electronic device, and storage medium.

[0006] According to a first aspect of an embodiment of the present disclosure, there is provided an information processing method applied to an electronic device, the method comprising: determining a storage location of an item to be received by a user held by the electronic device after delivery; determining a current location of the electronic device; and outputting a prompt message when the relative position between the storage location and the current location meets a first preset condition.

[0007] In one embodiment, when the relative position between the storage location and the current location satisfies a first preset condition, outputting a prompt message includes: outputting the prompt message when the distance between the storage location and the current location is less than a preset distance; or outputting the prompt message when the length of the moving route from the current location to the storage location is less than a preset length.

[0008] In one embodiment, the prompt information includes: vibration prompt information, voice prompt information and / or light prompt information.

[0009] In one embodiment, determining the storage location of the item held by the electronic device after delivery includes: determining the storage location based on information from a preset sender. The information includes: a text message; or an instant messaging message.

[0010] In one embodiment, the method further includes: displaying calling interface information when the relative position between the current position and the storage location satisfies a second preset condition; and displaying a target page when a calling operation acting on the calling interface information is detected; wherein the target page is used to perform an authority verification operation before the item is retrieved through the second device where the item to be retrieved is stored.

[0011] In one embodiment, the displaying of the calling interface information includes: identifying the type of the second device according to the content of the information sent by the preset sending end; and displaying the calling interface information matching the second device according to the type of the second device.

[0012] In one embodiment, the target page includes: a first page for verifying the first permission verification information displayed by the second device; or a second page for the second device to perform permission verification, wherein the second page displays the second permission verification information.

[0013] In one embodiment, the method further includes: after detecting the calling operation, marking the item to be received as having been received by the user holding the electronic device.

[0014] In one embodiment, the information sent by the preset sending end also includes: the order number of the item to be received; the method also includes: sending the order number to the server; receiving feedback information returned by the server; the feedback information is used to indicate whether the item to be received has been received by the user holding the electronic device; based on the feedback information, marking the item to be received in the information sent by the preset sending end as having been received by the user holding the electronic device.

[0015] According to a second aspect of an embodiment of the present disclosure, there is provided an information processing device, which is applied to an electronic device. The device includes: a storage location determination module, which is used to determine the storage location of an item to be received by a user holding the electronic device after it is delivered; a current location determination module, which is used to determine the current location of the electronic device; and a prompt information output module, which is used to output a prompt information when the relative position between the storage location and the current location meets a first preset condition.

[0016] A third aspect of the present disclosure provides an electronic device, including:

[0017] A processor and a memory for storing executable instructions that can be run on the processor, wherein: when the processor is used to run the executable instructions, the executable instructions execute the method described in any one of the above embodiments.

[0018] According to a fourth aspect of the embodiments of the present disclosure, a non-temporary computer-readable storage medium is provided, wherein the computer-readable storage medium stores computer-executable instructions, which, when executed by a processor, implement the method described in any of the above embodiments.

[0019] The technical solutions provided by the embodiments of the present disclosure may have the following beneficial effects:

[0020] The disclosed embodiment determines the storage location of the item to be received by the user holding the electronic device after it is delivered, and then determines the current location of the electronic device, and outputs a prompt message when the relative position between the storage location and the current location meets a first preset condition. In this way, when the user holding the electronic device holds the electronic device and arrives at a location where the storage location meets the first preset condition, the electronic device can output a prompt message, thereby prompting the holder of the electronic device that the item to be received is stored nearby, and the holder of the electronic device can go to the storage location to receive the item to be received. This reduces the situation where a prompt message is sent to the electronic device when the item to be received arrives at the storage location, causing the holder of the electronic device to be inconvenient to go to the storage location at this time, and thus easily forgetting to go to the storage location to receive the item to be received later, thereby improving the effectiveness of the prompt message and improving the user experience.

[0021] It is to be understood that the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure. BRIEF DESCRIPTION OF THE DRAWINGS

[0022] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and, together with the description, serve to explain the principles of the present disclosure.

[0023] Figure 1 is a flowchart illustrating an information processing method according to an exemplary embodiment;

[0024] Figure 2 is a schematic diagram showing another information processing according to an exemplary embodiment;

[0025] Figure 3 is a schematic diagram showing another information processing according to an exemplary embodiment;

[0026] Figure 4 is a schematic diagram showing another information processing according to an exemplary embodiment;

[0027] Figure 5 The figure is a block diagram of a terminal device according to an exemplary embodiment. DETAILED DESCRIPTION

[0028] Exemplary embodiments will be described in detail herein, examples of which are illustrated in the accompanying drawings. In the following description, when referring to the drawings, identical numerals in different figures represent identical or similar elements unless otherwise indicated. The embodiments described in the following exemplary embodiments are not intended to represent all embodiments consistent with the present disclosure. Rather, they are merely examples of devices consistent with certain aspects of the present disclosure, as detailed in the appended claims.

[0029] After an item arrives at a designated location, such as a courier collection point or locker, the recipient will receive a notification. However, upon receiving this notification, it may not be convenient for the recipient to immediately go to the designated location to receive the item. This can lead to the recipient forgetting that the item is there, thus reducing the effectiveness of the notification. Furthermore, when only receiving text messages, since courier messages are marked as read, the notification will be further delayed.

[0030] On the other hand, there are currently a wide variety of courier companies that deliver pending items, and the notification information and pickup methods for pending items vary widely. Users may use multiple courier companies, and different courier companies correspond to different notification methods for pending items and different pickup methods for pending items. As a result, the notification methods for pending items and the methods for picking up pending items are inconsistent and cumbersome.

[0031] For example, users can only pick up the express delivery that belongs to them by confirming through express SMS that the relevant self-pickup express has arrived at the express cabinet or express point, and then performing the relevant identity confirmation operations required by the express cabinet or express point to pick up the package (such as opening the mini program to scan the QR code to pick up the package, opening the mini program to present the identity code to pick up the package, etc.).

[0032] refer to Figure 1 , is a flow chart of an information processing method provided by this technical solution. The method can be applied to electronic devices and includes the following steps:

[0033] Step S100: determining the storage location of the item to be received by the user of the electronic device after it is delivered.

[0034] Step S200: determining the current location of the electronic device.

[0035] Step S300: When the relative position between the storage location and the current location satisfies a first preset condition, output prompt information.

[0036] The method can be performed at least in a mobile electronic device, that is, the execution subject of the method can at least include a mobile electronic device. Mobile electronic devices can include mobile phones, tablet computers, in-vehicle central control devices, wearable devices, smart devices, etc. Smart devices can include smart office equipment and smart home devices, etc.

[0037] For step S100, the electronic device holder serves as the recipient of the item to be received. After the sender mails the item to be received to the designated location of the electronic device holder, if it is inconvenient for the electronic device holder to receive the item in person or the designated location is inconvenient to store the item to be received, the delivery party can deliver the item to be received to an express cabinet or an express point, etc. At this time, the express cabinet and the express point are the storage locations of the item to be received after the delivery is completed.

[0038] The storage location of the item to be received after delivery may also be other locations where the item to be received can be stored, for example, a location agreed upon by the delivery party and the holder of the electronic device.

[0039] The method for determining the storage location is not limited. For example, the storage location can be determined based on a text message sent by the delivery party, or through an instant messaging message in another application. Both text messages and instant messaging messages can include the storage location information of the item to be received. The electronic device can recognize the content of the text message or instant messaging message and determine the storage location based on the recognized storage location information.

[0040] In step S200, after determining the storage location, the current location of the electronic device can also be determined. The electronic device can determine the current location of the electronic device. The electronic device has a positioning module, and the electronic device is positioned by the positioning module or an application with positioning permission to determine the current location of the electronic device.

[0041] In one embodiment, the current location of the electronic device is related to the current location of the electronic device holder. The current location of the electronic device is determined based on the current location of the electronic device holder, and the current location of the electronic device moves as the location of the electronic device holder moves.

[0042] For step S200 , any method by which the electronic device can determine the current location of the electronic device is acceptable.

[0043] In step S300, based on the storage location of the item to be received and the current location of the electronic device, it can be determined whether to output a prompt message, which is used to remind the electronic device holder that there is an item to be received near the current location. When the electronic device holder brings the electronic device to the vicinity of the storage location, a prompt message is output to remind the electronic device holder that the electronic device holder can go to the storage location to receive the item to be received. This reduces the occurrence of situations where the electronic device holder forgets to go to the storage location because it is inconvenient for the electronic device holder to go immediately when a prompt message is sent to the electronic device when the item to be received arrives at the storage location, thereby improving the effectiveness of the prompt message and thus improving the user experience.

[0044] In one embodiment, the prompt information includes: vibration prompt information, voice prompt information and / or light prompt information, etc., which can prompt the electronic device holder.

[0045] In one embodiment, in step S300, when the relative position between the storage location and the current location satisfies a first preset condition, a prompt message is output. The first preset condition can be determined according to actual usage requirements.

[0046] Specifically, they may include:

[0047] When the relative distance between the storage location and the current location is less than a first preset distance, it indicates that the holder of the electronic device has brought the electronic device into a prompt range. The prompt range can be a range with the storage location as the center and the first preset distance as the radius, and then the electronic device outputs a prompt message. The first preset distance is not limited and can be adjusted according to the usage scenario.

[0048] For example, if the first preset distance is 50 meters and the relative position between the storage location and the current location is 49 meters, the electronic device outputs a prompt message. When the electronic device is within a radius of 50 meters from the storage location, the electronic device outputs a prompt message.

[0049] After determining the storage location and the current location, the electronic device may determine the relative position between the storage location and the current location, and may also determine the relationship between the relative position and a first preset distance, that is, whether the distance between the storage location and the current location is less than the first preset distance. The specific determination process is not limited.

[0050] In one embodiment, in step S300, when the relative position between the storage location and the current location satisfies a first preset condition, outputting prompt information may further include:

[0051] When the length of the moving route from the current position to the storage position is less than a preset length, a prompt message is output.

[0052] After determining the electronic device's current location and the storage location of the item to be received, the electronic device may determine a movement route from the current location to the storage location, and then determine whether to output a prompt message based on the length of the movement route and a preset length. For example, the electronic device may output a prompt message if it determines that the length of the movement route is less than the preset length.

[0053] The movement route from the current location to the storage location can be determined using a map application.

[0054] By determining whether to output prompt information based on the actual length of the movement route, this method improves the electronic device holder's movement route to the storage location, further enhancing the accuracy and effectiveness of the prompt. This reduces the situation where the electronic device holder cannot reach the storage location based on the straight-line distance between the storage location and the current location when the straight-line distance is less than the movement route length, resulting in inaccurate and less effective prompts.

[0055] For example, the first preset distance is 50 meters, and the relative position between the storage location and the current location is 49 meters, which is less than the first preset distance. However, the length of the moving route from the storage location to the current location is 400 meters. The storage location cannot be reached from the current location based on the relative distance, and a detour of 400 meters is required based on the actual road. In this case, if the electronic device outputs a prompt message when the relative position between the current location and the storage location is 20 meters, the user holding the electronic device still needs to move a distance of 400 meters to reach the storage location. If other things happen along the way, the user may forget the reminder when arriving at the storage location.

[0056] If the length of the route from the current location to the storage location is 29 meters, which is less than the preset length of 30 meters, the electronic device will output a prompt message to remind the user that there is an item waiting to be received near the current location. Since the current location is very close to the storage location, this effectively reminds the user to move to the storage location to receive the item, improving the effectiveness of the prompt message.

[0057] In another embodiment, step S100, determining the storage location of the item to be received by the user of the electronic device after delivery, includes:

[0058] The storage location is determined based on information from a preset sender, which may include a text message or an instant messaging message.

[0059] The electronic device may first receive information for determining the storage location of the items to be received, and then determine the storage location of the items to be received after they are delivered based on the information for determining the storage location of the items to be received.

[0060] The information used to determine the storage location of the to-be-received item may include: information sent from a preset sending end, and the storage location is determined based on the information sent from the preset sending end.

[0061] The information sent by the predetermined sending end may include information identifying the storage location of the item to be received, sent in the form of a text message by an electronic device used by the courier. The predetermined sending end may be an electronic device used by the courier. For example, a courier may send a text message using a dedicated mobile phone, the text message including the storage location of the item to be received.

[0062] The information sent by the preset sending end may also include an instant messaging message within an instant messaging application used to determine the storage location of the item to be received. The preset sending end may be the electronic device that sends the instant messaging message. For example, a WeChat message sent by a WeChat friend via WeChat may include storage address information for receiving the item to be received. Upon receiving the WeChat message, the electronic device may identify the content within the WeChat message and thereby determine the storage location.

[0063] Of course, any other method that can determine the storage location of the items to be received may also be used.

[0064] In another embodiment, reference Figure 2 , which is a schematic diagram of another information processing method, wherein the method further includes:

[0065] Step S400, when the relative position between the current position and the storage position satisfies a second preset condition, displaying the calling interface information;

[0066] Step S500: When a calling operation acting on the calling interface information is detected, a target page is displayed; the target page is used to perform an authority verification operation before the item is retrieved through the second device storing the item to be retrieved.

[0067] For step S400, the second preset condition may include: less than a second preset distance, the second preset distance being less than the first preset distance. When the relative position between the current position and the storage position is less than the second preset distance, the calling interface information is displayed.

[0068] For example, the first preset distance is 50 meters, and the second preset distance is 10 meters. When the relative distance between the current position and the storage location is less than 50 meters, the electronic device outputs a prompt message, prompting the electronic device holder to go to the storage location. When the relative distance between the current position and the storage location is less than 10 meters, it indicates that the electronic device holder is very close to the storage location with the electronic device and is ready to receive the item to be received. Then, the call interface information is displayed to facilitate the electronic device holder to receive the item to be received.

[0069] The second preset condition may also include: the current location and the storage location coincide. When the current location coincides with the storage location, the call interface information is displayed. When the current location coincides with the storage location, it indicates that the electronic device holder has brought the electronic device to the storage location and has accurately received the item to be received.

[0070] There are no restrictions on how the call interface information is displayed. It can be displayed on the current page of the electronic device or on a specified page, such as a text message page or an instant messaging application page. There are also no restrictions on the form of the call interface information. It can be in the form of a link or a control, such as a button.

[0071] For step S500, the electronic device can also detect the calling operation acting on the calling interface information. When the calling operation is detected, the target page can be displayed. The target page can perform an authority verification operation before the item is retrieved through the second device where the item to be retrieved is stored.

[0072] The target page may be a page different from the actual calling interface information, and the target page is jumped from the page displaying the calling interface information.

[0073] For example, the item to be received is in the second device A. When retrieving the item to be received from the second device A, permission verification is required. After the verification is successful, the item to be received can be retrieved. The target page is a page that can perform permission verification operations through the second device A.

[0074] Through steps S400 and S500, the calling interface information of different types of second devices can be displayed, and the target page for performing the permission verification operation before retrieving the item through the second device can be displayed according to the calling operation acting on the calling interface information. The electronic device holder only needs to operate the calling interface information, such as the motor calling interface information, to perform the permission verification operation before retrieving the item through the second device, and after the verification is successful, the item to be retrieved can be retrieved. The electronic device holder does not need to open the corresponding application according to the verification operation of the second device, and then operate the different pages in the application, and then use the corresponding page to perform verification and other operations. It saves the user's operating steps, improves the user's extraction efficiency of retrieving the item to be received, and improves the user's usage experience.

[0075] In one embodiment, the second device may be a delivery locker for storing items to be received.

[0076] In another embodiment, in step S400, displaying the calling interface information includes:

[0077] The type of the second device is identified according to the content of the information sent by the preset sending end, and the calling interface information matching the second device is displayed according to the type of the second device.

[0078] In this embodiment, when displaying the calling interface information, the electronic device can identify the content of the information sent by the preset sending end, which includes indication information indicating the type of the second device, and then determine the type of the second device based on the identified indication information. The calling interface information is displayed based on the type of the second device. The calling interface information is calling interface information that matches the second device and can call an application that has an authorized relationship with the second device, thereby displaying the target page through the application.

[0079] For example, if the content of the information sent by the preset sending end is "[Beehive], pick up the package at the Beehive E-Stacker at the entrance of XXX community", the electronic device can identify the type of the second device as "Beehive" based on the indication information "[Beehive]" indicating the type of the second device and "Beehive E-Stacker", and then display the calling interface information. The calling interface information can call applications that have an authorized relationship with the second device, such as the Beehive app and third-party applications (Alipay and WeChat, etc.), thereby facilitating the display of the target page.

[0080] For another example, if the user enters "

Postal

Postal

[0081] In another embodiment, the target page includes:

[0082] used to verify a first page of first permission verification information displayed by a second device;

[0083] When the target page is the first page, the target page can verify the first permission verification information displayed by the second device, and the second device can display the first permission verification information. The first weight verification information is used for the electronic device to perform permission verification, and the target page displayed by the electronic device can verify the first permission verification information.

[0084] The first permission verification information may be a permission verification code such as a QR code or a barcode, and the target page may be a scanning page for scanning the first permission verification information. The scanning page may call a camera of the electronic device to scan the first permission verification information.

[0085] In one embodiment, the target page may be a page that matches the second device or has a binding or other associated relationship with the second device, so that the first permission verification information displayed by the second device can be correctly verified.

[0086] For example, the target page H1 has a matching or binding relationship with the second device A, and the target page H1 can correctly scan the first permission verification information displayed by the second device A. For another example, the second device is a Honeycomb express locker, and the target page is a scan page in an application that has a binding relationship with the Honeycomb express locker, such as a scan page in a Honeycomb application, such as a scan page in a Honeycomb app that has an authorization relationship with Honeycomb or a third-party application. In this way, the target page can normally scan the first permission verification information. For another example, if the second device is a Cainiao GOGO device, the target page is a scan page in an application that has an authorization relationship with Cainiao GOGO.

[0087] In another embodiment, the target page may further include:

[0088] A second page for the second device to perform permission verification, wherein second permission verification information is displayed on the second page.

[0089] The second permission verification information is displayed on the target page. The second permission verification information can be a permission verification code such as a QR code and a barcode. After the target page displays the second permission verification information, the second device can verify the second permission verification information, thereby facilitating the electronic device holder to retrieve the item to be received.

[0090] Specifically, the second permission verification information can be scanned by a scanning module in the second device. After the verification is passed, the second device can open the cabinet door for the electronic device holder to retrieve the items to be received.

[0091] In another embodiment, the information sent by the preset sending end also includes: third authority verification information, which can be verification information in the form of numbers and / or letters such as a short message verification code and a pickup code.

[0092] According to the display call interface information, it can also include:

[0093] The calling interface information is generated and displayed according to the third authority verification information.

[0094] The method further comprises:

[0095] When a calling operation acting on the calling interface information is detected, the third permission verification information is broadcasted.

[0096] For example, the information sent by the preset sending end includes: information identifying the storage location of a certain item to be received and third authority verification information sent by the electronic device used by the delivery party in the form of a text message. For example, XX Express, XX collection point in XX community, the pickup code is ******, that is, the third authority verification information is the pickup code, which is required when picking up the express at the collection point, and the pickup code is provided to relevant personnel so that the relevant personnel can determine the corresponding item to be received based on the pickup code. In this case, the electronic device can generate and display the corresponding calling interface information based on the information identifying the storage location of a certain item to be received and the third authority verification information sent by the electronic device used by the delivery party in the form of a text message, and when a calling operation acting on the calling interface information is detected, the pickup code is broadcast for use by the relevant personnel of the collection point.

[0097] When multiple messages sent by the preset sending end each include third permission verification information, call interface information is generated based on the third permission verification information and the multiple generated call interface information are displayed. When a call operation acting on a particular call interface information is detected, the third permission verification information corresponding to the call interface information is broadcast, that is, the third permission verification information used to generate the call interface information is broadcast.

[0098] In another embodiment, the method further comprises:

[0099] After the call operation is detected, the item to be received is marked as having been received by the user holding the electronic device. This can be marked with text or color.

[0100] In another embodiment, the information sent by the preset sending end also includes: the order number of the item to be received;

[0101] refer to Figure 3 , is a schematic diagram of another information processing. The method further includes:

[0102] Step S10, sending the order number to the server;

[0103] Step S20: receiving feedback information returned by the server; the feedback information is used to indicate whether the item to be received has been received by the user holding the electronic device;

[0104] Step S30: According to the feedback information, the to-be-received item in the information sent by the preset sending end is marked as having been received by the user holding the electronic device.

[0105] The order number of the item to be received is used to determine with the server whether the item has been received by the user holding the electronic device. If the feedback indicates that the item has been received by the user holding the electronic device, the item in the information sent by the preset sender is marked as having been received by the user holding the electronic device. This reduces the repeated output of prompt information, display of call interface information, and display of the target page for the same item in the information sent by the preset sender.

[0106] In another embodiment, reference Figure 4 , is a schematic diagram of the structure of an information processing device, which is applied to an electronic device, and includes:

[0107] A storage location determination module 1 is used to determine the storage location of the item to be received by the user of the electronic device after it is delivered;

[0108] A current location determination module 2, configured to determine the current location of the electronic device;

[0109] The prompt information output module 3 is used to output prompt information when the relative position between the storage location and the current location meets a first preset condition.

[0110] In another embodiment, the prompt information output module 3 is specifically configured to:

[0111] When the distance between the storage location and the current location is less than a preset distance, outputting the prompt information;

[0112] or,

[0113] When the length of the moving route from the current position to the storage position is less than a preset length, the prompt information is output.

[0114] In another embodiment, the prompt information includes: vibration prompt information, voice prompt information and / or light prompt information.

[0115] In another embodiment, the storage location determination module 1 is specifically configured to:

[0116] The storage location is determined according to information from a preset sending end.

[0117] The information includes:

[0118] Short message;

[0119] or,

[0120] Instant messaging.

[0121] In another embodiment, the method further comprises:

[0122] a calling interface information display module, configured to display calling interface information when the relative position between the current position and the storage position satisfies a second preset condition;

[0123] The target page display module is used to display the target page when a call operation acting on the calling interface information is detected; wherein, the target page is used to perform an authority verification operation before the item is extracted through the second device that stores the item to be extracted.

[0124] In another embodiment, calling the interface information display module includes:

[0125] a type identification unit, configured to identify the type of the second device according to the content of the information sent by the preset sending end;

[0126] The calling interface information display unit is used to display the calling interface information matching the second device according to the type of the second device.

[0127] In another embodiment, the target page includes:

[0128] used to verify a first page of first authority verification information displayed by the second device;

[0129] or,

[0130] A second page for the second device to perform permission verification, wherein second permission verification information is displayed on the second page.

[0131] In another embodiment, the apparatus further comprises:

[0132] The first marking module is configured to mark the item to be received as having been received by the user holding the electronic device after detecting the calling operation.

[0133] In another embodiment, the information sent by the preset sending end further includes: the order number of the item to be received;

[0134] The device further comprises:

[0135] A sending module, configured to send the order number to a server;

[0136] a receiving module, configured to receive feedback information returned by the server; the feedback information is configured to indicate whether the item to be received has been received by the user holding the electronic device;

[0137] The second marking module is configured to mark, according to the feedback information, the to-be-received item in the information sent by the preset sending end as having been received by the user holding the electronic device.

[0138] In another embodiment, an example of a specific application scenario is also provided.

[0139] When a package arrives at a designated delivery point, the customer is typically notified via text message or the courier company's mini-program. However, upon receiving this notification, the customer may not be able to immediately go to the delivery point and may forget to pick up the package. To do so, the user must verify their identity by following the procedures required by the locker or delivery point (e.g., opening the mini-program to scan a QR code, or presenting an ID code). This process varies depending on the courier and logistics company, and there's no unified interface for users, making the entire process cumbersome.

[0140] In the solution of this embodiment, when the user arrives near the self-pickup express point, the system informs the user through vibration or voice that there is an uncollected express nearby. When the user arrives at the self-pickup express point, the user completes the user information confirmation by clicking the quick pickup link automatically generated by the mobile phone, and quickly completes the pickup. The mobile phone will mark the pickup completion of the express text message.

[0141] This embodiment first obtains and identifies the location information for courier pickup through SMS content or a linked courier company mini-program. It then reads the user's phone's real-time location to determine whether the user is near the delivery point. When the current location falls within a preset range, the user is notified via vibration or voice notification, improving the effectiveness of notifications. Furthermore, upon arrival at the delivery point, the system confirms the required pickup procedures at the corresponding delivery point and automatically provides a unified redirect link, swiftly completing user information confirmation and indicating the completion status of the courier SMS pickup. This saves user time and improves delivery efficiency.

[0142] The specific steps include:

[0143] 1) The system identifies the text message received by the user as a courier self-pickup related text message, or obtains the courier self-pickup information in the bound courier mini-program, automatically identifies the location information of the self-pickup point, and marks the non-pickup status of the courier-related text message through text or color.

[0144] 2) The system obtains the user's real-time location and determines whether the user is near the delivery point.

[0145] 3) When the current location meets the preset range, the user is informed by vibration or voice that there is an uncollected package nearby.

[0146] 4) When the user's location is closer to the courier, the user confirms the pickup operation required by the corresponding courier pickup point, generates a quick pickup link, and pops up the pickup link via a mobile phone message notification. After the user clicks the pickup link, the system directly jumps to the WeChat or Alipay Express Logistics Mini Program, and performs the corresponding scan code pickup according to the requirements of the courier pickup point, or presents the identity confirmation operation such as the ID code.

[0147] 5) After detecting that the user clicks the quick pickup link, the courier-related SMS message is marked as having been picked up through text or color, and the courier location reminder is canceled.

[0148] The solution of this embodiment has the following effects:

[0149] 1) Utilizing the location positioning function, the effectiveness and feasibility of information notifications for users are improved, and notifications are automated to enhance the intelligent experience for users.

[0150] 2) The quick link function unifies the interface for users to pick up express parcels, improves the efficiency of users’ express pickup, and reduces the operations required for users to pick up express parcels at the pick-up point.

[0151] 3) Identify the express delivery SMS pickup status to facilitate users to confirm relevant information.

[0152] In another embodiment, an electronic device is provided, including:

[0153] A processor and a memory for storing executable instructions capable of running on the processor, wherein:

[0154] When the processor is used to run the executable instructions, the executable instructions execute the method described in any one of the above embodiments.

[0155] In another embodiment, a non-transitory computer-readable storage medium is provided, wherein the computer-readable storage medium stores computer-executable instructions, and when the computer-executable instructions are executed by a processor, the method described in any one of the above embodiments is implemented.

[0156] It should be noted that the “first” and “second” in the embodiments of the present disclosure are only for the convenience of expression and distinction and have no other specific meanings.

[0157] Figure 5 This is a block diagram of a terminal device according to an exemplary embodiment. For example, the terminal device may be a mobile phone, a computer, a digital broadcast terminal, a messaging device, a game console, a tablet device, a medical device, a fitness device, a personal digital assistant, etc.

[0158] Reference Figure 5The terminal device may include one or more of the following components: a processing component 802 , a memory 804 , a power component 806 , a multimedia component 808 , an audio component 810 , an input / output (I / O) interface 812 , a sensor component 814 , and a communication component 816 .

[0159] The processing component 802 generally controls the overall operation of the terminal device, such as operations associated with presentations, phone calls, data communications, camera operation, and recording. The processing component 802 may include one or more processors 820 to execute instructions to perform all or part of the steps of the aforementioned method. Furthermore, the processing component 802 may include one or more modules to facilitate interaction between the processing component 802 and other components. For example, the processing component 802 may include a multimedia module to facilitate interaction between the multimedia component 808 and the processing component 802.

[0160] The memory 804 is configured to store various types of data to support operations on the terminal device. Examples of such data include instructions for any application or method operating on the terminal device, contact data, phone book data, messages, pictures, videos, etc. The memory 804 can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic disk, or optical disk.

[0161] The power component 806 provides power to various components of the terminal device. The power component 806 may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power to the terminal device.

[0162] The multimedia component 808 includes a screen that provides an output interface between the terminal device and the user. In some embodiments, the screen may include a liquid crystal display (LCD) and a touch panel (TP). If the screen includes a touch panel, the screen can be implemented as a touch screen to receive input signals from the user. The touch panel includes one or more touch sensors to sense touch, slide, and gestures on the touch panel. The touch sensor can not only sense the boundaries of the touch or slide action, but also detect the duration and pressure associated with the touch or slide operation. In some embodiments, the multimedia component 808 includes a front camera and / or a rear camera. When the terminal device is in an operating mode, such as a shooting mode or a video mode, the front camera and / or the rear camera can receive external multimedia data. Each front camera and rear camera can be a fixed optical lens system or have a focal length and optical zoom capability.

[0163] The audio component 810 is configured to output and / or input audio signals. For example, the audio component 810 includes a microphone (MIC), which is configured to receive external audio signals when the terminal device is in an operating mode, such as a call mode, a recording mode, and a voice recognition mode. The received audio signal can be further stored in the memory 804 or transmitted via the communication component 816. In some embodiments, the audio component 810 also includes a speaker for outputting audio signals.

[0164] I / O interface 812 provides an interface between processing component 802 and peripheral interface modules, such as a keyboard, click wheel, buttons, etc. These buttons may include but are not limited to: a home button, volume buttons, a start button, and a lock button.

[0165] The sensor assembly 814 includes one or more sensors for providing status assessments of various aspects of the terminal device. For example, the sensor assembly 814 can detect the open / closed state of the terminal device, the relative positioning of components, such as the display and keypad of the terminal device. The sensor assembly 814 can also detect changes in the position of the terminal device or a component of the terminal device, the presence or absence of user contact with the terminal device, the orientation or acceleration / deceleration of the terminal device, and temperature changes of the terminal device. The sensor assembly 814 may include a proximity sensor configured to detect the presence of nearby objects without any physical contact. The sensor assembly 814 may also include a light sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, the sensor assembly 814 may also include an accelerometer, a gyroscope sensor, a magnetic sensor, a pressure sensor, or a temperature sensor.

[0166] The communication component 816 is configured to facilitate wired or wireless communication between the terminal device and other devices. The terminal device can access a wireless network based on a communication standard, such as WiFi, 4G or 5G, or a combination thereof. In an exemplary embodiment, the communication component 816 receives a broadcast signal or broadcast-related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component 816 also includes a near field communication (NFC) module to facilitate short-range communication. For example, the NFC module can be implemented based on frequency identification (RFID) technology, infrared data association (IrDA) technology, ultra-wideband (UWB) technology, Bluetooth (BT) technology and other technologies.

[0167] In an exemplary embodiment, the terminal device may be implemented by one or more application-specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), field programmable gate arrays (FPGAs), controllers, microcontrollers, microprocessors, or other electronic components to perform the above method.

[0168] Other embodiments of the present disclosure will readily occur to those skilled in the art after considering the specification and practicing the invention disclosed herein. This disclosure is intended to cover any variations, uses, or adaptations of the present disclosure that follow the general principles of the present disclosure and include common knowledge or customary techniques in the art not disclosed herein. The description and examples are to be considered as exemplary only, with the true scope and spirit of the present disclosure being indicated by the following claims.

[0169] It should be understood that the present disclosure is not limited to the exact structures that have been described above and shown in the drawings, and that various modifications and changes can be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.

Claims

1. An information processing method, characterized in that: Applied to electronic equipment, the method includes: Determine the storage location of the electronic device holder's item after it is delivered; determining a current location of the electronic device; When the relative position between the storage location and the current location meets a first preset condition, outputting a prompt message; When the relative position between the current location and the storage location satisfies a second preset condition, identifying the type of the second device storing the item to be received based on the content of the information sent by the preset sending end; and displaying calling interface information matching the second device based on the type of the second device; When a calling operation acting on the calling interface information is detected, a target page is displayed; wherein, the target page is used for performing an authority verification operation before retrieving the item through the second device.

2. The method according to claim 1, characterized in that When the relative position between the storage location and the current location satisfies a first preset condition, outputting a prompt message includes: When the distance between the storage location and the current location is less than a preset distance, outputting the prompt information; or, When the length of the moving route from the current position to the storage position is less than a preset length, the prompt information is output.

3. The method according to claim 2, characterized in that The prompt information includes: Vibration prompt information, voice prompt information and / or light prompt information.

4. The method according to claim 1, wherein The step of determining the storage location of the item to be received by the user of the electronic device after delivery includes: determining the storage location according to information from a preset sending end; The information includes: Short message; or, Instant messaging.

5. The method according to claim 1, wherein The target page includes: used to verify a first page of first authority verification information displayed by the second device; or, A second page for the second device to perform permission verification, wherein second permission verification information is displayed on the second page.

6. The method according to claim 1, wherein The method further comprises: After the calling operation is detected, the item to be received is marked as having been received by the user holding the electronic device.

7. The method according to claim 1, characterized in that The information sent by the preset sending end also includes: the order number of the item to be received; The method further comprises: Sending the order number to the server; receiving feedback information returned by the server; the feedback information is used to indicate whether the item to be received has been received by the user holding the electronic device; According to the feedback information, the to-be-received item in the information sent by the preset sending end is marked as having been received by the user holding the electronic device.

8. An information processing device, characterized in that: Applied to electronic equipment, the device comprises: A storage location determination module, used to determine the storage location of the item to be received by the user of the electronic device after it is delivered; A current location determination module, configured to determine the current location of the electronic device; a prompt information output module, configured to output prompt information when the relative position between the storage location and the current location satisfies a first preset condition; a calling interface information display module, configured to, when the relative position between the current location and the storage location satisfies a second preset condition, identify the type of the second device storing the to-be-received item based on the content of the information sent by the preset sending end; and display calling interface information matching the second device based on the type of the second device; The target page display module is used to display the target page when a calling operation acting on the calling interface information is detected; wherein, the target page is used to perform an authority verification operation before the item is retrieved through the second device.

9. An electronic device, characterized in that: include: A processor and a memory for storing executable instructions capable of running on the processor, wherein: When the processor is used to run the executable instructions, the executable instructions execute the method described in any one of claims 1 to 7.

10. A non-transitory computer-readable storage medium, characterized in that The computer-readable storage medium stores computer-executable instructions, which, when executed by a processor, implement the method according to any one of claims 1 to 7.

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