Wireless network equipment control method, device and system

Abstract

The present invention discloses a wireless network device control method, apparatus, and system for use in the Internet of Things (IoT) field. If a wireless network device is locked due to an offline timeout, a user terminal obtains a matching password from a service platform. The user terminal uses the obtained matching password to establish a short-range wireless communication link between the wireless network devices. The user terminal then controls the wireless network device to unlock via the established short-range wireless communication link. The technical solution of the present invention improves the efficiency and convenience of unlocking wireless network devices.

Description

Technical Field

[0001] The present invention belongs to the field of Internet of Things, and in particular relates to a wireless network equipment control method, device and system. Background Art

[0002] The sharing economy, born under the "Internet Plus" movement, is a new economic model grounded in practical application. From shared bikes and cars to shared power banks and homestays, the sharing economy is gaining momentum and demonstrating strong growth and potential. Wireless network devices, such as shared air conditioners, have emerged from the sharing economy. Servers can manage and control wireless network devices using NB-IoT (Narrow Band Internet of Things) networks, based on cellular communication technology.

[0003] If the shared wireless network device goes offline due to network congestion or poor signal due to the remote location of the device, the rental manager will lock the shared NB-IoT terminal device when it is offline for a long time in order to effectively control the NB-IoT terminal device, causing inconvenience to the user. Summary of the Invention

[0004] The embodiments of the present invention provide a wireless network device control method, apparatus, and system that, at least to a certain extent, solve the technical problem of a wireless network device being locked due to an offline timeout, thereby enabling fast and convenient unlocking of a locked wireless network device.

[0005] In a first aspect, an embodiment of the present invention provides a wireless network device control method applied to a wireless network device, including:

[0006] If the wireless network device is in an offline locked state relative to the core network, obtaining a connection request sent by a user terminal, the connection request including a first matching password obtained by the user terminal from a service platform corresponding to the wireless network device;

[0007] establishing a short-range wireless communication link with the user terminal based on the first matching password;

[0008] An unlocking instruction sent by the user terminal is acquired based on the short-range wireless communication link to unlock the wireless network device.

[0009] In some implementation manners, before establishing a short-range wireless communication link with the user terminal based on the first matching password, the method further includes:

[0010] When it is detected that the wireless network device is in an offline locked state relative to the core network;

[0011] Turning on the short-range wireless communication module of the wireless network device;

[0012] The establishing a short-range wireless communication link with the user terminal based on the first matching password includes:

[0013] receiving the first matching password through the short-range wireless communication module;

[0014] A short-range wireless communication link is established between the short-range wireless communication module and the user terminal based on the first matching password.

[0015] In some embodiments, before enabling the short-range wireless communication module of the wireless network device, the method further includes:

[0016] Initiating a first network access request to the core network;

[0017] If no response message to the first network access request is received from the core network, triggering a start of timing of an offline duration of the wireless network device relative to the core network;

[0018] When the offline duration reaches an upper limit of an allowed offline duration, it is determined that the wireless network device is in an offline locked state relative to the core network.

[0019] In some embodiments, the method further comprises:

[0020] Report heartbeat data periodically during the timing process;

[0021] If a response message from the core network to the heartbeat data is received during the timing process, the timing of the offline duration is reset to zero.

[0022] In some embodiments, the step of enabling the short-range wireless communication module of the wireless network device includes:

[0023] Initiating a second network access request to the core network;

[0024] If no response message from the core network to the second network access request is received, the short-range wireless communication module of the wireless network device is enabled.

[0025] In some implementation manners, after establishing a short-range wireless communication link with the user terminal based on the first matching password, the method further includes:

[0026] Based on the short-range wireless communication link, obtaining an encrypted matching password sent by the user terminal, wherein the encrypted matching password is encrypted based on a second matching password obtained by the user terminal from the service platform;

[0027] The encrypted matching password is stored in the short-range wireless communication module.

[0028] In some implementations, the first matching password corresponds to a current fault type of the wireless network device.

[0029] In some embodiments, after unlocking the wireless network device, the method further includes:

[0030] Acquiring operating status data of the wireless network device during operation;

[0031] The operating status data is sent to the user terminal via the short-range wireless communication link, and the operating status data is sent to the service platform via the user terminal, so that the service platform can perform fault analysis on the wireless network device.

[0032] In a second aspect, an embodiment of the present invention provides a wireless network device control method applied to a user terminal, the method comprising:

[0033] Obtaining a first matching password from a service platform corresponding to the wireless network device;

[0034] Initiating a connection request to the wireless network device, the connection request including the first matching password, so that the wireless network device establishes a short-range wireless communication link with the user terminal according to the first matching password;

[0035] An unlock instruction is sent to the wireless network device based on the short-range wireless communication link, so that the wireless network device unlocks the wireless network device according to the unlock instruction when the wireless network device is in an offline locked state relative to a core network.

[0036] In some implementations, obtaining a first matching password from a service platform corresponding to the wireless network device includes:

[0037] Initiating a password request to the service platform, the password request including the user identity credentials of the wireless network device, so that the service platform authenticates the user of the wireless network device based on the user identity credentials, and determining the first matching password when the authentication is successful;

[0038] Receive a first matching password sent by the service platform.

[0039] In some embodiments, before receiving the first matching password sent by the service platform, the method further includes:

[0040] Obtaining fault description information of the wireless network device;

[0041] The fault description information is sent to the service platform, so that the service platform determines a first matching password corresponding to the current fault type of the wireless network device according to the fault description information.

[0042] In some implementation manners, after initiating the connection request to the wireless network device, the method further includes:

[0043] Obtaining a second matching password from the service platform;

[0044] encrypting the second matching password to obtain an encrypted matching password;

[0045] The encrypted matching password is sent to the wireless network device based on the short-range wireless communication link, so that the encrypted matching password is stored in the short-range wireless communication module.

[0046] In some implementations, the method is applied to a service platform corresponding to the wireless network device, characterized in that the method includes:

[0047] determining a first matching password;

[0048] The first matching password is sent to a user terminal, so that the user terminal establishes a short-range wireless communication link with the wireless network device based on the first matching password, and when the wireless network device is in an offline locked state relative to a core network, the user terminal controls the wireless network device to unlock based on the short-range wireless communication link.

[0049] In some embodiments, determining the first matching password includes:

[0050] receiving a password request sent by the user terminal, wherein the password request includes a user identity credential of the wireless network device;

[0051] The user of the wireless network device is authenticated based on the user identity credential, and the first matching password is determined when the identity authentication passes.

[0052] In some implementations, determining the first matching password further includes:

[0053] receiving fault description information of the wireless network device, wherein the fault description information is provided by the user terminal;

[0054] Determine, according to the fault description information, a first matching password corresponding to the current fault type of the wireless network device.

[0055] In some embodiments, after unlocking the wireless network device, the method further includes:

[0056] Acquire operation status data of the wireless network device during operation, which is sent by the user terminal, wherein the operation status data is sent by the wireless network device to the user terminal via the short-range wireless communication link.

[0057] Performing a fault analysis on the wireless network device according to the operating status data and the fault description information to obtain a fault analysis result;

[0058] The fault analysis result is sent to the maintenance network terminal.

[0059] In some implementation manners, before receiving the password request sent by the user terminal, the method further includes:

[0060] Determining whether the offline duration of the wireless network device relative to the core network offline reaches an upper limit of the allowed offline duration;

[0061] When the offline duration reaches an upper limit of the allowed offline duration, the wireless network device is locked.

[0062] In a third aspect, an embodiment of the present invention provides a wireless network device control system, comprising: a wireless network device, a user terminal, and a service platform corresponding to the wireless network device;

[0063] The service platform is configured to determine a first matching password and send the first matching password to the user terminal;

[0064] The user terminal is configured to send a connection request to the wireless network device, wherein the connection request includes the first matching password;

[0065] The wireless network device is used to establish a short-range wireless communication link with the user terminal based on the first matching password, and when the wireless network device is in an offline locked state relative to the core network, receive an unlocking instruction sent by the user terminal based on the short-range wireless communication link to unlock the wireless network device.

[0066] In a fourth aspect, an embodiment of the present invention provides a control device for a wireless network device, including:

[0067] a request acquiring unit, configured to acquire, if the wireless network device is in an offline locked state relative to the core network, a connection request sent by a user terminal, the connection request including a first matching password acquired by the user terminal from a service platform corresponding to the wireless network device;

[0068] a connection establishing unit, configured to establish a short-range wireless communication link with the user terminal based on the first matching password;

[0069] An unlocking unit is configured to acquire an unlocking instruction sent by the user terminal based on the short-range wireless communication link to unlock the wireless network device.

[0070] In a fifth aspect, an embodiment of the present invention provides a wireless network device control apparatus, including:

[0071] A password obtaining unit, configured to obtain a first matching password from a service platform corresponding to the wireless network device;

[0072] a connecting unit, configured to initiate a connection request to the wireless network device, wherein the connection request includes the first matching password, so that the wireless network device establishes a short-range wireless communication link with the user terminal according to the first matching password;

[0073] An unlocking control unit is configured to send an unlocking instruction to the wireless network device based on the short-range wireless communication link, so that the wireless network device unlocks the wireless network device according to the unlocking instruction when the wireless network device is in an offline locked state relative to the core network.

[0074] In a sixth aspect, an embodiment of the present invention provides a wireless network device, comprising: a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the method described in any one of claims 1 to 8 when executing the program.

[0075] In some embodiments, the wireless network device is a shared air conditioner.

[0076] One or more technical solutions provided by embodiments of the present invention include: when a wireless network device is in an offline locked state relative to a core network, obtaining a connection request sent by a user terminal; and because the connection request includes a first matching password obtained by the user terminal from a service platform corresponding to the wireless network device; the wireless network device establishes a short-range wireless communication link with the user terminal based on the first matching password; thereby, the user terminal can send an unlocking instruction via the short-range wireless communication link established between the user terminal and the wireless network device to control the unlocking of the wireless network device. This enables a user to directly unlock a wireless network device in an offline locked state through the user terminal, thereby quickly unlocking the locked wireless network device and improving the efficiency and convenience of unlocking the wireless network device. BRIEF DESCRIPTION OF THE DRAWINGS

[0077] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the following is a brief introduction to the drawings required for use in the description of the embodiments. Obviously, the drawings described below are some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without any creative work.

[0078] Figure 1 This is a system architecture diagram of a wireless network device control system according to an embodiment of the present invention;

[0079] Figure 2 This is a diagram of the system architecture for controlling wireless network devices based on the NB-IOT network in an embodiment of the present invention;

[0080] Figure 3 Flowchart of a wireless network device control method applied to a wireless network device side according to an embodiment of the present invention;

[0081] Figure 4 This is a schematic diagram of a process for enabling a short-range wireless communication module of a wireless network device when the wireless network device is in an offline locked state according to an embodiment of the present invention;

[0082] Figure 5 A schematic diagram of a process for locking a wireless network device by a service platform in an embodiment of the present invention;

[0083] Figure 6 is a flow chart of a wireless network device control method applied to a wireless network device in an embodiment of the present invention;

[0084] Figure 7 Flowchart of a wireless network device control method applied to a user terminal in an embodiment of the present invention;

[0085] Figure 8 A functional module diagram of a wireless network device according to an embodiment of the present invention;

[0086] Figure 9 2 is a functional module diagram of a user terminal in an embodiment of the present invention. DETAILED DESCRIPTION

[0087] In order to solve the technical problem of wireless network devices being locked due to offline timeout, embodiments of the present invention provide a wireless network device control method, apparatus, and system. The overall concept is as follows: If a wireless network device is locked due to offline timeout, a user terminal obtains a matching password from a service platform, and the user terminal uses the obtained matching password to establish a short-range wireless communication link between the wireless network devices. Then, the user terminal controls the wireless network device to unlock through the established short-range wireless communication link.

[0088] Through the above technical solution, a user can directly unlock a wireless network device in an offline locked state through a user terminal, thereby quickly unlocking the locked wireless network device, improving the efficiency and convenience of unlocking the wireless network device.

[0089] To make the objectives, technical solutions, and advantages of the present invention more clear, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without making creative efforts shall fall within the scope of protection of the present invention.

[0090] In a first aspect, an embodiment of the present invention provides a wireless network device control system. Figure 1 As shown, Figure 1 This is a system architecture diagram of a wireless network device control system according to an embodiment of the present invention. The wireless network device control system includes: wireless network devices 10, user terminals 30, and a service platform 20 that provides services and management for the wireless network devices 10. The wireless network devices 10 and the service platform 20 interact via wireless communication to enable the service platform 20 to manage and provide services to the wireless network devices 10. The user terminals 30 interact with the service platform 20 via wireless communication, and the user terminals 30 interact with the wireless network devices 10 via short-range wireless communication.

[0091] In some embodiments, reference Figure 2 As shown, the wireless network device 10 can be an NB-IoT terminal device, that is, a device with an integrated NB-IoT communication module. The NB-IoT terminal device can be a shared device for leasing, such as a shared air conditioner, a shared refrigerator, a shared car, etc. The NB-IoT terminal device communicates with the core network (for example, composed of the MME, the S-GW responsible for allocating UE IP addresses, and the P-GW responsible for packet data routing and forwarding) through the NB-IoT network and the base station in accordance with the operator's standard protocol to perform interactions such as IP address acquisition, data upload, and command reception. The service platform 20 also communicates with the core network in accordance with the operator's standard protocol, so that the service platform 20 can provide services and control over the wireless network device 10 through the NB-IoT network.

[0092] Continue to refer Figure 2As shown, taking the NB-IoT terminal device as a shared air conditioner 101 as an example, it includes an air conditioner control and operation unit 1011 and an NB-IoT communication module 1012. The air conditioner control and operation unit 1011 and the NB-IoT communication module 1012 are physically connected through a communication interface such as UART / SPI. The two communicate with each other through a standard dedicated air conditioning protocol, such as remote control of the shared air conditioner and regular uploading of data such as the operating status of the shared air conditioner and network signal parameters. Among them, the network signal parameters include: RSRP (Reference Signal Receiving Power), SINR (Signal to Interference plus Noise Ratio), base station ID, cell ID, etc.

[0093] In an embodiment of the present invention, in addition to being an NB-IoT terminal device that communicates with the service platform 20 through the NB-IoT network, the wireless network device 10 may be integrated with other types of communication modules to communicate with the service platform 10 using other wireless communication methods, such as broadband networks, 3G / 4G / 5G networks, and other wireless communication methods.

[0094] Specifically, the user terminal 30 can communicate with the service platform 20 via a cellular network such as 3G / 4G / 5G. In an embodiment of the present invention, the user terminal 30 can be a terminal device such as a smartphone or a computer equipped with a short-range wireless communication module. Correspondingly, the communication module of the wireless network device 10 integrates the same type of short-range wireless communication module, such as a Bluetooth module, a Wi-Fi module, or a ZigBee module. Thus, based on their respective short-range wireless communication modules, the user terminal 30 and the wireless network device 10 establish a short-range wireless communication link when necessary, and interact based on the established short-range wireless communication link to enable the user terminal 30 to control the wireless network device 10.

[0095] In many application scenarios, the service platform 20 needs to lock the wireless network device 10 when the duration of the wireless network device 10's offline state relative to the core network reaches the upper limit of the allowed offline duration. This puts the wireless network device 10 into an offline locked state, preventing users from continuing to use the wireless network device 10. For example, in a shared rental application scenario, to prevent the malicious removal of the communication module on the shared wireless network device 10 and, in turn, prevent the service platform from losing control of the wireless network device 10, the rental manager will lock the shared wireless network device 10 when the duration of the wireless network device 10's offline state reaches the upper limit of the allowed offline duration. This puts the wireless network device 10 into an offline locked state, preventing users from continuing to use the wireless network device 10.

[0096] In an embodiment of the present invention, the service platform 20 is configured to determine a first matching password and send the first matching password to the user terminal 30. The user terminal 20 is configured to send a connection request to the wireless network device 10, where the connection request includes the first matching password. The wireless network device 10 is configured to establish a short-range wireless communication link with the user terminal 30 based on the first matching password, and receive an unlocking instruction sent by the user terminal based on the short-range wireless communication link to unlock the wireless network device when the wireless network device is in an offline locked state relative to the core network.

[0097] In the second aspect, based on the same inventive concept, an embodiment of the present invention provides a wireless network device control method to control the wireless network device. Figure 1 、 Figure 2 Based on the combination Figure 3 , the wireless network device control method provided by the embodiment of the present invention is described from the wireless network device side:

[0098] S301: If the wireless network device is in an offline locked state relative to a core network, the wireless network device obtains a connection request sent by a user terminal, where the connection request includes a first matching password obtained by the user terminal from a service platform corresponding to the wireless network device.

[0099] Specifically, the user terminal may interact with a service platform corresponding to the wireless network device to obtain a first matching password from the service platform:

[0100] To unlock a wireless network device that is offline and locked, the user terminal initiates a password request to the service platform. In response to the password request, the service platform sends a first matching password to the user terminal via SMS or instant message. The password request can be initiated by the user terminal to the service platform based on a user action. This allows the user to unlock the wireless network device through the user terminal, eliminating the need for after-sales personnel to perform the unlocking. This improves the efficiency of unlocking the wireless network device when it is offline.

[0101] Specifically, in order to improve the service platform's control over wireless network devices and prevent users from maliciously unlocking wireless network devices that are in an offline locked state. The password request initiated by the user terminal includes the user identity credentials of the wireless network device. For example, it can be account information registered on the service platform for renting wireless network devices. The user identity credentials entered by the user are obtained through the mini-program or APP on the user terminal and uploaded to the service platform. Then, the service platform authenticates the user using the wireless network device based on the user identity credentials, and determines the first matching password when the identity authentication passes. Then, the service platform sends the determined first matching password to the user terminal; if the user identity fails, the service platform will not feedback the first matching password to the user terminal.

[0102] In a shared rental scenario, the service platform authenticates the user using the wireless network device to determine whether they are currently within the valid rental period of the wireless network device. If so, the service platform sends a first matching password to the user terminal; otherwise, the service platform does not send the first matching password to the user terminal. This prevents the user from unlocking the wireless network device through the user terminal after the valid rental period has expired.

[0103] When the wireless network device detects that the wireless network device is in an offline, locked state relative to the core network, it activates the short-range wireless communication module of the wireless network device to facilitate establishing a short-range wireless communication link with the user terminal. The short-range wireless communication module of the wireless network device is activated by a user operating the wireless network device. The wireless network device receives a first matching password through its short-range wireless communication module and establishes a short-range wireless communication link between the short-range wireless communication module of the wireless network device and the user terminal based on the first matching password.

[0104] Furthermore, in order for the service platform to control the wireless network device more accurately, the first matching password corresponds to the current fault type of the wireless network device.

[0105] Specifically, the service platform obtains fault description information for the wireless network device; and determines a first matching password corresponding to the current fault type of the wireless network device according to the fault description information.

[0106] In the embodiment of the present invention, the fault description information may be provided by the user terminal and reported to the service platform.

[0107] Specifically, the user terminal obtains fault description information of the wireless network device; sends the fault description information to the service platform, and the service platform determines a first matching password corresponding to the current fault type of the wireless network device based on the fault description information reported by the user terminal.

[0108] The fault description information can be input by the user at the user terminal. Specifically, it can be a fault code selected by the user or a fault description text filled in based on the actual fault condition of the wireless network device. Alternatively, it can be transmitted from the wireless network device to the user terminal via a short-range wireless communication link.

[0109] If the fault description information only locks this fault content offline, corresponding to the first fault type of the wireless network device, the service platform determines the first matching password of the first category to correspond to the first fault type; if the fault description information reported by the user includes multiple fault contents, in addition to the offline locking of this fault content, there are other functional faults, which corresponds to the second fault type of the wireless network device, the service platform determines the first matching password of the second category to correspond to the second fault type.

[0110] By matching the first matching password with the current fault type of the wireless network device, the wireless network device can not only establish a short-range wireless communication link based on the first matching password in subsequent steps, but also perform more corresponding actions according to the different types of the first matching password.

[0111] S302: The wireless network device establishes a short-range wireless communication link with the user terminal based on the first matching password.

[0112] Specifically, after receiving the first matching password from the service platform, the user terminal initiates a connection request to the wireless network device. The connection request includes the first matching password from the service platform. The wireless network device then establishes a short-range wireless communication link with the user terminal based on the first matching password in response to the connection request sent by the user terminal.

[0113] The connection request may be triggered by a user operation of the user terminal, or the user terminal may automatically initiate a connection request to the wireless network device after receiving the first matching password.

[0114] Specifically, when the wireless network device detects that it is in an offline locked state, it turns on its short-range wireless communication module. The user terminal searches for wireless network devices by turning on its short-range wireless communication module and initiates a connection request to the searched wireless network devices.

[0115] The short-range wireless communication link established in the embodiment of the present invention may be a Bluetooth connection, a WiFi connection, or a Zigbee connection.

[0116] S303: The wireless network device obtains an unlocking instruction sent by the user terminal based on the short-range wireless communication link to unlock the wireless network device.

[0117] The user terminal sends an unlock instruction to the wireless network device. The unlock instruction is generated in response to the user's unlock operation on the user terminal. The unlock instruction generated by the user terminal is sent to the wireless network device via a short-range wireless communication link to control the wireless network device to unlock.

[0118] It should be noted that the first matching password is configured with a password validity period. During the password validity period of the first matching password, the user terminal can maintain a continuous connection with the wireless network device or establish multiple connections based on the first matching password. If the password validity period of the first matching password expires, the user terminal needs to obtain a new matching password to establish a short-range wireless connection with the wireless network device.

[0119] Specifically, the password validity period can be a fixed value, meaning that the first matching password obtained from the service platform at any time has a unique password validity period. For example, the password validity period can be configured to 7 days. In the shared rental application scenario, the password validity period can not only be a fixed value, but also be configured based on the valid lease period of the wireless network device, thereby configuring the password validity period to be less than or equal to the current valid lease period of the wireless network device.

[0120] In order to quickly unlock the wireless network device after the password validity period of the first matching password has expired, an embodiment of the present invention can also, after the wireless network device establishes a short-range wireless communication link with the user terminal based on the first matching password, obtain an encrypted matching password sent by the user terminal based on the established short-range wireless communication link, wherein the encrypted matching password is encrypted based on the second matching password obtained by the user terminal from the service platform; and store the encrypted matching password in the short-range wireless communication module of the wireless network device.

[0121] Specifically, in response to the user's current unlock operation on the user terminal, the user terminal is triggered to obtain a second matching password from the service platform; the obtained second matching password is encrypted to form an encrypted matching password. The user terminal sends the encrypted matching password to the wireless network device, which is stored in the short-range wireless communication module of the wireless network device. Therefore, the next time the user performs an unlock operation on the user terminal, the user terminal can re-establish the short-range wireless communication link with the user terminal based on the second matching password and control the unlocking of the wireless network device again.

[0122] In an embodiment of the present invention, in order to accurately determine whether a wireless network device is in an offline locked state, and when it is determined that the wireless network device is in an offline locked state relative to the core network, the short-range wireless communication module of the wireless network device is precisely enabled. If the wireless network device is not locked, the short-range wireless communication module of the wireless network device is controlled to be disabled; if it is detected that the wireless network device is locked due to an offline timeout (the offline duration relative to the core network reaches the upper limit of the allowed offline duration), the short-range wireless communication module of the wireless network device is enabled.

[0123] In an embodiment of the present invention, the wireless network device may determine whether it is in an offline locked state relative to the core network by:

[0124] When monitoring that the wireless network device is in an offline state relative to the core network, the wireless network device initiates a first network access request to the core network; if no response message to the first network access request is received from the core network, the wireless network device is triggered to start timing the offline duration of the wireless network device relative to the core network; when the offline duration of the wireless network device relative to the core network reaches the upper limit of the allowed offline duration, it is determined that the wireless network device is in an offline locked state relative to the core network.

[0125] In this embodiment of the present invention, a wireless network device maintains a connection with a core network by periodically reporting heartbeat data between its communication module and the core network. The heartbeat data may be reported at hourly intervals. For example, network signal parameters may be periodically reported as heartbeat data. If the wireless network device's communication module loses connection with the core network due to network congestion or poor signal quality caused by the remote location of the wireless network device, the wireless network device may be offline relative to the core network.

[0126] It should be understood that in this embodiment of the present invention, the first network access request includes M network access requests initiated at intervals, where M is an integer greater than 1. If any of the M network access requests receives a response message from the core network, it indicates that the wireless network device has successfully reconnected to the core network, and the short-range wireless communication module of the wireless network device will not be enabled. If all of the M network access requests receive a response message from the core network, the offline duration timer will be triggered to start.

[0127] Below, reference Figure 4 As shown, taking M=7 as an example, the wireless network device periodically reports heartbeat data to the core network. If no response message is received from the core network regarding the heartbeat data, the wireless network device is determined to be offline relative to the core network. Once the wireless network device is offline relative to the core network, it initiates a network access request to the core network every 5 minutes. If the wireless network device does not receive a response message from the core network for each of the six network access requests initiated by the wireless network device, the wireless network device will initiate a seventh network access request to the core network after an interval of 30 minutes. If the core network still does not respond to the seventh network access request, the wireless network device will begin counting the duration of its offline period.

[0128] Continue to refer Figure 4 As shown, during the timing process, the wireless network device periodically reports heartbeat data to the core network. If a response message to the heartbeat data is received from the core network during the timing process, indicating that the wireless network device has successfully reconnected to the core network, the offline duration timer is reset to zero. If no response message to the heartbeat data is received until the wireless network device reaches the upper limit of the offline duration allowed, the wireless network device is determined to be in an offline locked state relative to the core network.

[0129] In an embodiment of the present invention, when the duration of the offline state of the wireless network device relative to the core network reaches the upper limit of the allowed offline duration, the service platform will lock the wireless network device, causing the wireless network device to enter an offline locked state, so that the user can no longer use the wireless network device.

[0130] Specifically, refer to Figure 5As shown, the service platform will also monitor whether the wireless network device is offline; when the service platform detects that the wireless network device is in an offline state, it will determine whether the wireless network device is within a valid lease period. If it is determined that the wireless network device is in a valid lease period, the service platform will time the offline duration of the wireless network device. Before the offline duration reaches the upper limit of the offline duration allowed, the service platform will periodically initiate a device status query request to the wireless network device up to N times, where N is an integer greater than 1. If the service platform does not receive a response message from the wireless network device to the device status query request until the offline duration reaches the upper limit of the offline duration allowed, the service platform will lock the wireless network device. If the service platform receives a response message from the wireless network device to the device status query request before the offline duration reaches the upper limit of the offline duration allowed, there is no need to lock the wireless network device. If it is determined that the wireless network device exceeds the valid lease period, the service platform will lock the wireless network device.

[0131] Specifically, the service platform and the wireless network device need to configure the same upper limit of offline time for monitoring whether the wireless network device is offline, thereby improving the accuracy of the wireless network device in determining whether it is offline.

[0132] In practice, the maximum offline duration can be configured based on actual needs. For example, for wireless network devices with longer lease periods, the maximum offline duration can be longer, specifically in hours, such as 6 hours. Conversely, the maximum offline duration can be configured to a shorter value.

[0133] To avoid accidentally turning on the short-range wireless communication module of the wireless network device. Figure 4 As shown, when it is monitored that the wireless network device is in an offline locked state relative to the core network, the wireless network device initiates a second network access request to the core network; if no response message is received from the core network for the second network access request, the short-range wireless communication module of the wireless network device is controlled to be turned on; otherwise, the short-range wireless communication module is not turned on.

[0134] In an embodiment of the present invention, after receiving a first matching password, the wireless network device identifies the first matching password. If the first matching password is identified as belonging to the first category, the current fault type of the wireless network device is simply offline lockout, and no fault analysis is required. A short-range wireless communication link is then established with the user terminal based on the first matching password. The wireless network device can then simply receive an unlock command from the user terminal based on the short-range wireless communication link to unlock the wireless network device. If the wireless network device identifies the first matching password as belonging to the second category, the current fault type of the wireless network device is other than offline lockout, and fault analysis is required.

[0135] In order to perform fault analysis on the wireless network device, after unlocking the wireless network device, the wireless network device can collect the operating status data of the wireless network device during operation; and send the collected operating status data to the user terminal through a short-range wireless communication link, and the user terminal sends the received operating status data to the service platform for the service platform to perform fault analysis on the wireless network device.

[0136] Specifically, after receiving the operating status data of the wireless network device, the user terminal can directly report the operating status data to the service platform. Alternatively, the operating status data can be displayed on the user terminal and, in response to a user confirmation operation, the operating status data can be reported to the service platform. If the user does not confirm that the status data is allowed to be uploaded, the user terminal will not upload the operating status data to the service platform. This improves the accuracy of the service platform's fault analysis of the wireless network device.

[0137] The service platform performs fault analysis on the wireless network equipment, specifically: the service platform performs fault analysis on the wireless network equipment based on the operating status data and fault description information, and obtains the fault analysis results for the wireless network equipment; the fault analysis results are sent to the maintenance outlet terminal for easy display to after-sales and maintenance personnel, so that after-sales and maintenance personnel can quickly and clearly understand the fault of the wireless network equipment and achieve accurate after-sales service.

[0138] In some implementations, the service platform can also record offline distribution information for each wireless network device and analyze the daily network signal data and offline distribution information of each wireless network device recorded in the database to obtain network fault analysis results. Furthermore, based on the network fault analysis results, a request for on-site network signal testing and optimization can be initiated to the operator of the wireless network, such as an NB-IoT network, to resolve network issues caused by offline wireless network devices. This can reduce the number of wireless network device offline issues and improve the user experience of wireless network devices.

[0139] The following describes the interaction process between the service platform, the wireless network device, and the user terminal to control the wireless network device, so as to understand the present invention:

[0140] Step 1: The wireless network device and the service platform simultaneously monitor whether the wireless network device is offline relative to the core network; when the service platform detects that the offline duration of the wireless network device relative to the core network reaches the upper limit of the allowed offline duration, the wireless network device is locked; when the wireless network device detects that the offline duration of the wireless network device relative to the core network reaches the upper limit of the allowed offline duration, the short-range wireless communication module of the wireless network device is turned on.

[0141] Step 2: If the user needs to unlock the wireless network device that is locked due to offline timeout, the user can enter the user identity credentials and fault description information on the user terminal page. Then, the user terminal initiates a password request to the service platform, and the password request includes the user identity credentials and fault description information entered by the user.

[0142] Step 3: The service platform receives the password request and uses the user identity credentials carried in the password request to authenticate the user of the wireless network device. If the identity authentication succeeds, the service platform determines a first matching password that matches the current fault type of the wireless network device based on the fault description information. The service platform then sends the first matching password back to the user terminal via a text message or instant messaging message.

[0143] Step 4: After receiving the first matching password, the user terminal initiates a connection request to the short-range wireless communication module of the wireless network terminal based on the first matching password. Specifically, the user may input the first matching password in the user terminal.

[0144] Step 5: The wireless network device identifies the received first matching password and uses the first matching password to establish a short-range wireless communication link with the user terminal.

[0145] Step 6: Based on the unlocking operation of the user on the user terminal, the user terminal sends an unlocking instruction to the wireless network device.

[0146] Step 7: The wireless network device unlocks in response to the unlock instruction and clears the offline duration counted by the wireless network device.

[0147] Step 8: After the wireless network device is unlocked, it can be turned on and run. During the operation of the wireless network device, a self-test is performed in response to the first matching password to collect the operation status data of the wireless network device during the operation.

[0148] Step 9: The wireless network device sends the operating status data to the user terminal via a short-range wireless communication link between the wireless network device and the user terminal.

[0149] Step 10: Display the received operating status data on the user terminal.

[0150] Step 11: If the user confirms the operation status data, the operation status data will be reported to the service platform. Otherwise, if the user disagrees with the operation status data of the wireless network device, the user may not report it to the service platform, but verify the fault content of the wireless network device through telephone customer service.

[0151] Step 12: After receiving the operating status data, the service platform compares the operating status data with the fault description information reported by the user terminal to obtain a fault analysis result of the wireless network device.

[0152] Step 13: Send the fault analysis results to the maintenance point terminal.

[0153] Through the above-mentioned embodiments of the present invention, a short-range wireless communication link is established between a user terminal and a wireless network device. The wireless network device receives an unlocking instruction from the user terminal and unlocks the wireless network device. This enables rapid unlocking of the wireless network device when it is locked due to an offline timeout, thereby improving unlocking efficiency and convenience.

[0154] In the third aspect, based on the same inventive concept, an embodiment of the present invention provides a wireless network device control method, which is applied to a user terminal, referring to Figure 6 As shown, the wireless network device control method applied to the user terminal includes the following steps:

[0155] S601: The user terminal obtains a first matching password from a service platform corresponding to the wireless network device;

[0156] S602: The user terminal initiates a connection request to the wireless network device, where the connection request includes a first matching password, so that the wireless network device establishes a short-range wireless communication link with the user terminal according to the first matching password;

[0157] S603: The user terminal sends an unlocking instruction to the wireless network device based on the short-range wireless communication link, so that the wireless network device unlocks the wireless network device according to the unlocking instruction when the wireless network device is in an offline locked state relative to the core network.

[0158] In some implementations, the user terminal obtains a first matching password from a service platform corresponding to the wireless network device, including:

[0159] The user terminal initiates a password request to the service platform, the password request including the user identity credential of the wireless network device, so that the service platform authenticates the user of the wireless network device based on the user identity credential, and determines a first matching password when the identity authentication is successful;

[0160] The user terminal receives the first matching password sent by the service platform.

[0161] In some embodiments, before the user terminal receives the first matching password sent by the service platform, the process further includes:

[0162] The user terminal obtains fault description information of the wireless network device;

[0163] The user terminal sends the fault description information to the service platform, so that the service platform determines a first matching password corresponding to the current fault type of the wireless network device according to the fault description information.

[0164] In some implementations, after the user terminal initiates a connection request to the wireless network device, the method further includes:

[0165] The user terminal obtains a second matching password from the service platform;

[0166] The user terminal encrypts the second matching password to obtain an encrypted matching password;

[0167] The user terminal sends the encrypted matching password to the wireless network device based on the short-range wireless communication link, so that the encrypted matching password is stored in the short-range wireless communication module.

[0168] It should be understood that for more implementation details of the wireless network device control method applied to the user terminal side in the embodiment of the present invention, reference can be made to the method embodiment described in the first aspect above, and for the sake of brevity of the description, they will not be repeated here.

[0169] Through the above-mentioned embodiments of the present invention, when a wireless network device is locked due to offline timeout, the wireless network device is unlocked through the user terminal, thereby achieving rapid unlocking of the wireless network device when it is locked due to offline timeout, and improving unlocking efficiency and convenience.

[0170] In a fourth aspect, an embodiment of the present invention provides a wireless network device control method, which is applied to a service platform corresponding to the wireless network device, referring to Figure 7 As shown, the wireless network device control method applied to the service platform includes the following steps:

[0171] S701, the service platform determines a first matching password;

[0172] S702. The service platform sends a first matching password to the user terminal, so that the user terminal establishes a short-range wireless communication link with the wireless network device based on the first matching password, and when the wireless network device is in an offline locked state relative to the core network, the user terminal controls the wireless network device to unlock based on the short-range wireless communication link.

[0173] The embodiments of the present invention enable a user to directly unlock a wireless network device in an offline locked state through a user terminal, thereby quickly unlocking the locked wireless network device and improving the efficiency and convenience of unlocking the wireless network device.

[0174] In some embodiments, the service platform determines the first matching password, including:

[0175] The service platform receives a password request sent by the user terminal, the password request including the user identity certificate of the wireless network device;

[0176] The service platform performs identity authentication on the user of the wireless network device based on the user identity certificate, and determines a first matching password when the identity authentication passes.

[0177] The service platform determines the first matching password, further comprising:

[0178] The service platform receives fault description information of the wireless network device, wherein the fault description information is provided by the user terminal;

[0179] The service platform determines a first matching password corresponding to the current fault type of the wireless network device according to the fault description information.

[0180] In some embodiments, after the wireless network device is unlocked, the method further includes:

[0181] The service platform obtains the operation status data of the wireless network device during operation sent by the user terminal, wherein the operation status data is sent by the wireless network device to the user terminal via a short-range wireless communication link.

[0182] The service platform performs fault analysis on the wireless network equipment based on the operating status data and fault description information to obtain the fault analysis results;

[0183] The service platform sends the fault analysis results to the maintenance outlet terminal.

[0184] In some implementations, before receiving the password request sent by the user terminal, the method further includes:

[0185] Determine whether the offline duration of the wireless network device relative to the core network offline reaches the upper limit of the allowed offline duration;

[0186] When the offline duration reaches the upper limit, the wireless network device is locked.

[0187] It should be understood that, for more implementation details of the wireless network device control method applied to the service platform side in the embodiment of the present invention, reference can be made to the aforementioned method embodiment, and for the sake of brevity of the description, they will not be repeated here.

[0188] The first matching password provided by the service platform to the user terminal can establish short-range wireless communication between the wireless network device and the user terminal, so that the user can quickly unlock the locked wireless network device through the user terminal, thereby improving the efficiency and convenience of unlocking the wireless network device.

[0189] In a fifth aspect, based on the same inventive concept, an embodiment of the present invention provides a wireless network device control device, which is applied to a wireless network device. Figure 8 As shown, the wireless network device control device for the wireless network device includes:

[0190] A request obtaining unit 801 is configured to obtain, if the wireless network device is in an offline locked state relative to the core network, a connection request sent by a user terminal, the connection request including a first matching password obtained by the user terminal from a service platform corresponding to the wireless network device;

[0191] A connection establishing unit 802 is configured to establish a short-range wireless communication link with a user terminal based on a first matching password;

[0192] The unlocking unit 803 is configured to obtain an unlocking instruction sent by a user terminal based on a short-range wireless communication link to unlock the wireless network device.

[0193] It should be understood that the wireless network device control apparatus in the embodiments of the present invention is an apparatus for implementing the aforementioned wireless network device control method applied to the wireless network device side. Therefore, more implementation details can be found in the aforementioned method embodiments and are not detailed here for the sake of brevity. The embodiments of the present invention enable a user to directly unlock a wireless network device in an offline locked state through a user terminal, thereby quickly unlocking the locked wireless network device and improving the efficiency and convenience of unlocking the wireless network device.

[0194] In a sixth aspect, based on the same inventive concept, an embodiment of the present invention further provides a wireless network device control device, which is applied to a user terminal, referring to Figure 9 As shown, the wireless network device control device applied to the user terminal includes:

[0195] The password obtaining unit 901 is configured to obtain a first matching password from a service platform corresponding to the wireless network device;

[0196] The connecting unit 902 is configured to initiate a connection request to the wireless network device, where the connection request includes a first matching password, so that the wireless network device establishes a short-range wireless communication link with the user terminal according to the first matching password;

[0197] The unlocking control unit 903 is configured to send an unlocking instruction to the wireless network device based on the short-range wireless communication link, so that the wireless network device unlocks the wireless network device according to the unlocking instruction when the wireless network device is in an offline locked state relative to the core network.

[0198] It should be understood that the wireless network device control apparatus in the embodiments of the present invention is an apparatus for implementing the aforementioned wireless network device control method applied to a user terminal. Therefore, further implementation details can be found in the aforementioned method embodiments and are omitted for brevity. The embodiments of the present invention enable a user to directly unlock a wireless network device in an offline locked state through a user terminal, thereby quickly unlocking the locked wireless network device and improving the efficiency and convenience of unlocking the wireless network device.

[0199] In a seventh aspect, based on the same inventive concept, an embodiment of the present invention provides a wireless network device, comprising: a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor executes the program to implement the method described in any embodiment of the second aspect. In some embodiments, reference is made to Figure 2 As shown, the wireless network device is a shared air conditioner, and the processor is the control and operation unit of the air conditioner.

[0200] It should be understood that further implementation details of the wireless network device in the embodiments of the present invention are described in the first and second aspects above and are omitted for brevity. The embodiments of the present invention enable a user to directly unlock a wireless network device in an offline locked state through a user terminal, thereby quickly unlocking the locked wireless network device and improving the efficiency and convenience of unlocking the wireless network device.

[0201] The functions described herein may be implemented in hardware, software executed by a processor, firmware, or any combination thereof. If implemented in software executed by a processor, the functions may be stored as one or more instructions or codes on or transmitted via a computer-readable medium. Other examples and implementations are within the scope and spirit of the present invention and the appended claims. For example, due to the nature of software, the functions described above may be implemented using software executed by a processor, hardware, firmware, hardwiring, or a combination of any of these. Furthermore, each functional unit may be integrated into a single processing unit, each unit may exist physically separately, or two or more units may be integrated into a single unit.

[0202] In the several embodiments provided in this application, it should be understood that the disclosed technical content can be implemented in other ways. Among them, the device embodiments described above are only exemplary. For example, the division of the units can be a logical function division. In actual implementation, there may be other division methods, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed can be through some interfaces, indirect coupling or communication connection of units or modules, which can be electrical or other forms.

[0203] The units described as separate components may or may not be physically separate, and the components of the control device may or may not be physical units, that is, they may be located in one place or distributed across multiple units. Some or all of the units may be selected according to actual needs to achieve the purpose of the present embodiment.

[0204] If the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present invention, or the part that contributes to the prior art, or all or part of the technical solution can be embodied in the form of a software product. The computer software product is stored in a storage medium and includes several instructions for enabling a computer device (which can be a personal computer, server or network device, etc.) to perform all or part of the steps of the method described in each embodiment of the present invention. The aforementioned storage medium includes: U disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), mobile hard disk, magnetic disk or optical disk, etc. Various media that can store program codes.

[0205] The foregoing description is merely an embodiment of the present invention and is not intended to limit the present invention. Those skilled in the art will readily appreciate that various modifications and variations of the present invention are possible. Any modifications, equivalent substitutions, or improvements made within the spirit and principles of the present invention are intended to be within the scope of the claims.

Claims

1. A wireless network device control method, applied to a wireless network device, characterized in that: include: If the duration of the wireless network device being offline relative to the core network reaches an upper limit of the allowed offline duration, causing the wireless network device to be in an offline locked state relative to the core network, obtaining a connection request sent by a user terminal, the connection request including a first matching password obtained by the user terminal from a service platform corresponding to the wireless network device, the first matching password being sent to the user terminal by the service platform after performing identity authentication on the user using the wireless network device based on the user identity credentials to determine that the user is currently within a valid lease period of the wireless network device, the first matching password being determined by the service platform based on fault description information reported by the user terminal and corresponding to a current fault type of the wireless network device; establishing a short-range wireless communication link with the user terminal based on the first matching password; acquiring an unlocking instruction sent by the user terminal based on the short-range wireless communication link to unlock the wireless network device; Among them, after receiving the first matching password, the wireless network device identifies the first matching password. If it is identified that the first matching password belongs to the first category, it indicates that the current fault type of the wireless network device is offline lock. If it is identified that the first matching password belongs to the second category, it indicates that the current fault type of the wireless network device is that there are other fault contents in addition to the offline lock. Then, after unlocking the wireless network device, the operating status data of the wireless network device during operation is collected, and the operating status data is used by the service platform to perform fault analysis on the wireless network device.

2. The method according to claim 1, wherein Before establishing a short-range wireless communication link with the user terminal based on the first matching password, the method further includes: When it is detected that the wireless network device is in an offline locked state relative to the core network; Turning on the short-range wireless communication module of the wireless network device; The establishing a short-range wireless communication link with the user terminal based on the first matching password includes: receiving the first matching password through the short-range wireless communication module; A short-range wireless communication link is established between the short-range wireless communication module and the user terminal based on the first matching password.

3. The method according to claim 2, wherein Before starting the short-range wireless communication module of the wireless network device, the method further includes: Initiating a first network access request to the core network; If no response message to the first network access request is received from the core network, triggering a start of timing of an offline duration of the wireless network device relative to the core network; When the offline duration reaches an upper limit of an allowed offline duration, it is determined that the wireless network device is in an offline locked state relative to the core network.

4. The method according to claim 3, wherein Also includes: Report heartbeat data periodically during the timing process; If a response message from the core network to the heartbeat data is received during the timing process, the timing of the offline duration is reset to zero.

5. The method according to claim 2 or 3, wherein: The step of starting the short-range wireless communication module of the wireless network device includes: Initiating a second network access request to the core network; If no response message from the core network to the second network access request is received, the short-range wireless communication module of the wireless network device is enabled.

6. The method according to claim 2, wherein After establishing a short-range wireless communication link with the user terminal based on the first matching password, the method further includes: Based on the short-range wireless communication link, obtaining an encrypted matching password sent by the user terminal, wherein the encrypted matching password is encrypted based on a second matching password obtained by the user terminal from the service platform; The encrypted matching password is stored in the short-range wireless communication module of the wireless network device.

7. The method according to claim 1, wherein After unlocking the wireless network device, the method further includes: Acquiring operating status data of the wireless network device during operation; The operating status data is sent to the user terminal via the short-range wireless communication link, and the operating status data is sent to the service platform via the user terminal, so that the service platform can perform fault analysis on the wireless network device.

8. A wireless network device control method, applied to a user terminal, characterized in that: The method comprises: Obtaining fault description information of the wireless network device; Sending the fault description information to a service platform, so that the service platform determines a first matching password corresponding to a current fault type of the wireless network device according to the fault description information; Obtaining a first matching password from a service platform corresponding to the wireless network device, wherein the first matching password is sent to the user terminal by the service platform after authenticating the user using the wireless network device based on the user identity credential to determine that the user is currently within the valid lease period of the wireless network device; Initiating a connection request to the wireless network device, the connection request including the first matching password, so that the wireless network device establishes a short-range wireless communication link with the user terminal according to the first matching password, so that the wireless network device identifies the first matching password after receiving the first matching password, and if the first matching password is identified as belonging to a first category, it indicates that the current fault type of the wireless network device is offline locked; if the first matching password is identified as belonging to a second category, it indicates that the current fault type of the wireless network device is other fault content in addition to offline locked, so that after unlocking the wireless network device, the wireless network device collects operating status data of the wireless network device during operation, and the operating status data is used by the service platform to perform fault analysis on the wireless network device; An unlocking instruction is sent to the wireless network device based on the short-range wireless communication link, so that the wireless network device unlocks the wireless network device according to the unlocking instruction when the offline duration of the wireless network device relative to the core network reaches an upper limit of the allowed offline duration, causing the wireless network device to be in an offline locked state relative to the core network.

9. The method according to claim 8, wherein The obtaining of a first matching password from a service platform corresponding to the wireless network device includes: Initiating a password request to the service platform, the password request including the user identity credentials of the wireless network device, so that the service platform authenticates the user of the wireless network device based on the user identity credentials, and determining the first matching password when the authentication is successful; Receive a first matching password sent by the service platform.

10. The method according to claim 8, wherein After initiating a connection request to the wireless network device, the method further includes: Obtain a second matching password from the service platform; encrypting the second matching password to obtain an encrypted matching password; The encrypted matching password is sent to the wireless network device based on the short-range wireless communication link, so that the encrypted matching password is stored in the short-range wireless communication module of the wireless network device.

11. A wireless network device control method, applied to a service platform corresponding to the wireless network device, characterized in that: The method comprises: authenticating a user using a wireless network device based on a user identity credential to determine that the user is currently within a valid lease period of the wireless network device, and determining a first matching password, wherein determining the first matching password comprises: receiving fault description information of the wireless network device, wherein the fault description information is provided by a user terminal; and determining, based on the fault description information, a first matching password corresponding to a current fault type of the wireless network device; sending the first matching password to a user terminal, so that the user terminal establishes a short-range wireless communication link with the wireless network device based on the first matching password, so that the wireless network device identifies the first matching password after receiving the first matching password, and if it is identified that the first matching password belongs to a first category, it indicates that the current fault type of the wireless network device is offline locked; if it is identified that the first matching password belongs to a second category, it indicates that the current fault type of the wireless network device is other fault content in addition to offline locked, so that after unlocking the wireless network device, the wireless network device collects operating status data of the wireless network device during operation, and the operating status data is used by the service platform to perform fault analysis on the wireless network device; When the offline duration of the wireless network device relative to the core network reaches an upper limit of the offline duration, causing the wireless network device to be in an offline locked state relative to the core network, the user terminal controls the wireless network device to unlock based on the short-range wireless communication link.

12. The method according to claim 11, wherein Determining the first matching password includes: A password request sent by the user terminal is received, where the password request includes a user identity credential of the wireless network device.

13. The method according to claim 11, wherein After the wireless network device is unlocked, the method further includes: Acquiring operation status data of the wireless network device during operation, which is sent by the user terminal, wherein the operation status data is sent by the wireless network device to the user terminal via the short-range wireless communication link; Performing a fault analysis on the wireless network device according to the operating status data and the fault description information to obtain a fault analysis result; The fault analysis result is sent to the maintenance network terminal.

14. The method according to claim 12, wherein: Before receiving the password request sent by the user terminal, the method further includes: Determining whether the offline duration of the wireless network device relative to the core network offline reaches an upper limit of the allowed offline duration; When the offline duration reaches an upper limit of the allowed offline duration, the wireless network device is locked.

15. A wireless network device control system, characterized in that: include: Wireless network equipment, user terminals, and service platforms corresponding to the wireless network equipment; The service platform is configured to authenticate a user using a wireless network device based on a user identity credential, determine a first matching password when determining that the user is currently within a valid lease period of the wireless network device, and send the first matching password to the user terminal, wherein determining the first matching password includes: receiving fault description information of the wireless network device, wherein the fault description information is provided by the user terminal; and determining, based on the fault description information, the first matching password corresponding to a current fault type of the wireless network device; The user terminal is configured to send a connection request to the wireless network device, wherein the connection request includes the first matching password; The wireless network device is configured to establish a short-range wireless communication link with the user terminal based on the first matching password, and receive an unlocking instruction sent by the user terminal based on the short-range wireless communication link to unlock the wireless network device when a duration of offline operation of the wireless network device relative to a core network reaches an upper limit of an allowed offline operation duration, causing the wireless network device to be in an offline locked state relative to the core network; The wireless network device is further configured to identify the first matching password after receiving the first matching password. If the first matching password is identified as belonging to the first category, it indicates that the current fault type of the wireless network device is offline lock. If the first matching password is identified as belonging to the second category, it indicates that the current fault type of the wireless network device is other fault contents in addition to the offline lock. After unlocking the wireless network device, the operating status data of the wireless network device during operation is collected. The operating status data is used by the service platform to perform fault analysis on the wireless network device.

16. A wireless network device control device, characterized in that: include: a request acquiring unit, configured to, if a duration of offline operation of the wireless network device relative to the core network reaches an upper limit of the allowed offline operation duration, causing the wireless network device to be in an offline locked state relative to the core network, acquire a connection request sent by a user terminal, the connection request including a first matching password acquired by the user terminal from a service platform corresponding to the wireless network device, the first matching password being sent to the user terminal by the service platform after performing identity authentication on the user using the wireless network device based on the user identity credential to determine that the user is currently within a valid lease period of the wireless network device, the first matching password being determined by the service platform based on fault description information reported by the user terminal and corresponding to a current fault type of the wireless network device; a connection establishing unit, configured to establish a short-range wireless communication link with the user terminal based on the first matching password; an unlocking unit, configured to acquire an unlocking instruction sent by the user terminal based on the short-range wireless communication link, so as to unlock the wireless network device; Among them, after receiving the first matching password, the wireless network device identifies the first matching password. If it is identified that the first matching password belongs to the first category, it indicates that the current fault type of the wireless network device is offline lock. If it is identified that the first matching password belongs to the second category, it indicates that the current fault type of the wireless network device is that there are other fault contents in addition to the offline lock. Then, after unlocking the wireless network device, the operating status data of the wireless network device during operation is collected, and the operating status data is used by the service platform to perform fault analysis on the wireless network device.

17. A wireless network device control device, characterized in that: include: A password obtaining unit, configured to obtain fault description information of the wireless network device; Sending the fault description information to a service platform, so that the service platform determines a first matching password corresponding to a current fault type of the wireless network device according to the fault description information; Obtaining the first matching password from a service platform corresponding to the wireless network device, wherein the first matching password is sent to the user terminal by the service platform after authenticating the user using the wireless network device based on the user identity credential to determine that the user is currently within the valid lease period of the wireless network device; a connecting unit, configured to initiate a connection request to the wireless network device, the connection request including the first matching password, so that the wireless network device establishes a short-range wireless communication link with the user terminal according to the first matching password, so that the wireless network device identifies the first matching password after receiving the first matching password, and if it is identified that the first matching password belongs to a first category, it indicates that the current fault type of the wireless network device is offline locked; if it is identified that the first matching password belongs to a second category, it indicates that the current fault type of the wireless network device has other fault contents in addition to offline locked, so that after unlocking the wireless network device, the wireless network device collects operating status data of the wireless network device during operation, the operating status data being used by the service platform to perform fault analysis on the wireless network device; an unlocking control unit, configured to send an unlocking instruction to the wireless network device based on the short-range wireless communication link, so that the wireless network device unlocks the wireless network device according to the unlocking instruction when the offline duration of the wireless network device relative to the core network reaches an upper limit of the allowed offline duration, causing the wireless network device to be in an offline locked state relative to the core network.

18. A wireless network device, characterized in that: include: A memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the method according to any one of claims 1 to 7 is implemented when the processor executes the program.

19. The wireless network device according to claim 18, wherein: The wireless network device is a shared air conditioner.

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