Charging service method, apparatus, device, and storage medium

Abstract

The application discloses a charging service method and device, equipment and storage medium, and relates to the field of Internet of Things. The method comprises the following steps: acquiring reservation information issued by a station scheduling device, the reservation information being used for indicating the reservation situation of a charging device in a station, and the reservation information comprising a reserved vehicle identifier; in the case that a field vehicle identifier is identified, determining the vehicle identity of the field vehicle based on the field vehicle identifier and the reserved vehicle identifier, the field vehicle identifier being used for indicating the field vehicle that arrives at a vehicle identification area corresponding to the charging device, and the vehicle identity being used for indicating whether the field vehicle is a serviceable vehicle; and in the case that the vehicle identity indicates that the field vehicle is a serviceable vehicle, controlling the charging device to enter a charging working state. In the scheme, the control device controls the charging device in the charging station according to the reservation information, supports the user to perform the reservation operation, and realizes the flexible control over the charging device through the Internet of Things, the station scheduling device and the control device.

Description

TECHNICAL FIELD

[0001] Embodiments of the present application relate to the field of Internet of Things, and in particular to a charging service method and device, equipment and a storage medium. BACKGROUND

[0002] With the rise and popularity of new energy vehicles, the users of new energy vehicles tend to daily use charging services, and the increasing new energy vehicles put forward higher requirements on the efficiency of charging services provided by charging stations.

[0003] In related technologies, a charging pile is provided in a charging station by a ground lock to limit the approach, and the charging pile and the ground lock together constitute a complete charging device. A user needs to drive into the charging station and scan an identification such as a two-dimensional code corresponding to the charging device to obtain a charging service permission. Then the ground lock is lowered, and the user can drive into the charging area of the charging device to charge. Due to the limited charging efficiency of new energy vehicles, it cannot be guaranteed that an idle charging device can be obtained on site, which affects the user experience. SUMMARY

[0004] Embodiments of the present application provide a charging service method, device, equipment and storage medium, which can support users to make reservations for charging devices and improve user experience. The technical solution is as follows:

[0005] In one aspect, the present application provides a charging service method, which is used for a control device, the control device is used for controlling a corresponding charging device, and the method comprises:

[0006] obtaining reservation information issued by a station scheduling device, the reservation information being used for indicating the reservation situation of the charging device in the station, and the reservation information comprising a reservation vehicle identifier;

[0007] in a case where a field vehicle identifier is identified, determining a vehicle identity of a field vehicle based on the field vehicle identifier and the reservation vehicle identifier, the field vehicle identifier being used for indicating a field vehicle arriving at a vehicle identification area corresponding to the charging device, and the vehicle identity being used for indicating whether the field vehicle is a serviceable vehicle;

[0008] in a case where the vehicle identity indicates that the field vehicle is a serviceable vehicle, controlling the charging device to enter a charging working state.

[0009] In another aspect, the present application provides a charging service device, which is used for a control device, the control device is used for controlling a corresponding charging device, and the device comprises:

[0010] an obtaining module, configured to obtain reservation information issued by a station scheduling device, the reservation information being used for indicating the reservation situation of the charging device in the station, and the reservation information comprising a reservation vehicle identifier;

[0011] determining, in a case where the on-site vehicle identifier is identified, a vehicle identity of the on-site vehicle based on the on-site vehicle identifier and the pre-booking vehicle identifier, the on-site vehicle identifier being used to indicate an on-site vehicle that arrives at a vehicle identification area corresponding to the charging device, and the vehicle identity being used to indicate whether the on-site vehicle is a serviceable vehicle;

[0012] controlling, in a case where the vehicle identity indicates that the on-site vehicle is a serviceable vehicle, the charging device to enter a charging working state.

[0013] In another aspect, an embodiment of the present application provides a control device, which includes a processor and a memory, the memory storing at least one program, the at least one program being loaded and executed by the processor to implement the charging service method according to the above aspect.

[0014] In another aspect, an embodiment of the present application provides a computer readable storage medium, which stores at least one program, the at least one program being loaded and executed by a processor to implement the charging service method according to the above aspect.

[0015] In another aspect, an embodiment of the present application provides a computer program product, which includes computer instructions stored in a computer readable storage medium. A processor of a control device reads the computer instructions from the computer readable storage medium, and the processor executes the computer instructions to cause the control device to perform the charging service method according to the above aspect.

[0016] In the embodiment of the present application, in a case where the pre-booking information issued by the station scheduling device is received, the control device determines whether the on-site vehicle is a pre-booking vehicle based on a pre-booking vehicle identifier in the pre-booking information, determines a vehicle identity of the on-site vehicle according to the on-site vehicle identifier and the pre-booking vehicle identifier, and determines whether to enter a charging working state and whether to provide charging service for the on-site vehicle according to the vehicle identity. In the embodiment of the present application, the charging devices in the charging station are controlled by the control device to provide charging service according to pre-booking, and by supporting pre-booking charging, the situation that a user arrives at a station without a device is avoided, and the user experience is improved. BRIEF DESCRIPTION OF DRAWINGS

[0017] In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings needed in the embodiment description will be briefly introduced. Obviously, the drawings in the following description are only some embodiments of the present application, and other drawings can be obtained by those skilled in the art without any creative effort based on these drawings.

[0018] Figure 1 a schematic diagram of an implementation environment provided by one example embodiment of the present application is shown;

[0019] Figure 2 a flow chart of a charging service method provided by one example embodiment of the present application is shown;

[0020] Figure 3 a flow chart of a reservation charging service method provided by another example embodiment of the present application is shown;

[0021] Figure 4 a flow chart of an exchange charging service method provided by one example embodiment of the present application is shown;

[0022] Figure 5 a flow chart of a charging service reminding method provided by one example embodiment of the present application is shown;

[0023] Figure 6 a schematic diagram of a charging service reminding method provided by one example embodiment of the present application is shown;

[0024] Figure 7 a schematic diagram of a charging device provided by one example embodiment of the present application is shown;

[0025] Figure 8 a structural block diagram of a charging service apparatus provided by one example embodiment of the present application is shown;

[0026] Figure 9 a structural block diagram of a control device provided by one example embodiment of the present application is shown. DETAILED DESCRIPTION

[0027] For the purpose, technical solutions and advantages of the present application to be more clear, the following will combine the embodiments of the present application with the drawings to make further detailed description.

[0028] For the purpose, technical solutions and advantages of the present application to be more clear, the following will combine the embodiments of the present application with the drawings to make further detailed description.

[0029] The Internet of Things refers to connecting any object with the Internet according to the agreed protocol through information sensing equipment, carrying out information exchange and communication, so as to realize intelligent identification, positioning, tracking, monitoring and management. The Internet of Things is the Internet of Things, which includes two meanings: first, the Internet of Things is the extension and expansion of the Internet, and its core and foundation is still the Internet; second, the user end of the Internet of Things includes not only people, but also objects, and the Internet of Things realizes the exchange and communication of information between people and objects.

[0030] Please refer to Figure 1Fig. 1 shows a schematic diagram of an implementation environment according to an example embodiment of the present application. The implementation environment includes a terminal 110, a cloud server 120, an Internet of Things device 130, a station scheduling device 140, a control device 150, and a charging device 160. The terminal 110 and the cloud server 120 communicate with each other via a communication network. The communication network can be a wired network or a wireless network, and can be at least one of a local area network, a metropolitan area network, and a wide area network.

[0031] The terminal 110 runs a charging service reservation application, which is used to reserve the charging device in the charging station. The terminal 110 and the cloud server 120 communicate with each other via a communication network. The user performs a reservation operation through the application in the terminal 110, generates reservation information including a vehicle identification, and uploads the reservation information to the cloud server 120 via the communication network.

[0032] The cloud server 120 transmits the obtained reservation information to the station scheduling device 140 via the Internet of Things device 130. The cloud server 120 is also used to store and process data transmitted by the Internet of Things device 130. The station scheduling device 140 allocates the charging device 160 to the user based on the reservation information and the usage state of the charging device 160 in the current charging station. There is usually only one station scheduling device 140 in a charging station, which is used to allocate the charging device based on the received user information and the charging device state information sent by the control device.

[0033] The control device 150 corresponds to the charging device 160, and is used to control the charging device 160. There are usually multiple charging devices 160 and corresponding control devices 150 in a charging station. The charging device 160 refers to a whole device including multiple hardware devices, which is used to provide charging services. The charging device 160 can include a camera, a ground lock, a split charging pile (including a charging gun and a charging gun wire), a charging gun seat plug detection device, a wire winding motor (used to wind the charging gun wire), and an audio and light device (including a light device, a sound playing device, and a display screen) used to transmit information and prompt the user.

[0034] Please refer to Figure 2 Fig. 2 shows a flowchart of a charging service method according to an example embodiment of the present application. The method can include the following steps:

[0035] In step 201, reservation information issued by the station scheduling device is obtained. The reservation information is used to indicate the reservation state of the charging device in the station, and includes a vehicle identification.

[0036] In this embodiment, a user can reserve charging services at a specific charging station through an application on their terminal. The reservation information generated through the application indicates the charging station and the charging equipment within it. Upon receiving the reservation information from the application, the cloud server sends it to the station's scheduling equipment. After receiving the reservation information, the scheduling equipment allocates tasks to the charging equipment within the station according to the information specified in the reservation.

[0037] In one possible implementation, the control device acquires reservation information issued by the charging station dispatching equipment. The control device is used to control a specific charging device within the charging station. Furthermore, the control device controls the corresponding charging device based on the acquired reservation information. The reservation information includes a reservation vehicle identifier for the vehicle that has reserved charging services at the current charging station. Based on this reservation vehicle identifier, the control device can enter charging operation mode upon detecting the arrival of the reserved vehicle and provide charging services to it.

[0038] Optionally, the charging equipment reserved by the user can be determined by the station dispatching equipment based on the charging equipment serial number and the usage status of the charging equipment. Furthermore, the station dispatching equipment uploads the charging equipment information of the reserved charging equipment assigned to the user to the cloud server, and the application can display the reservation result based on the charging equipment information.

[0039] Optionally, the charging equipment reservation can also be determined based on the user's selection operation. That is, the station dispatching equipment uploads the current usage status of the charging equipment to the cloud server, and the corresponding application displays the charging equipment reservation interface based on the usage status. In response to the user's selection operation, the target reservation equipment is determined. After the application generates reservation information and the station dispatching equipment receives the reservation information, the station dispatching equipment confirms the status of the target reservation equipment based on the reservation information. If the target reservation equipment is in an idle state, the reservation success information is uploaded to the cloud server, and then the application displays the reservation result based on the reservation success information.

[0040] Optionally, users can change the reserved charging equipment in the terminal application. The reservation information generated by the user's reservation operation includes the reserved charging equipment. After completing the reservation, if the user wishes to change the location for receiving charging services, i.e., change the reserved charging equipment, the user can perform the charging equipment change operation in the application and generate new reservation information. When the station dispatch equipment receives new reservation information, it can issue new reservation information accordingly based on the fact that the reserved vehicle identifier in the reservation information is the same as the reserved vehicle identifier in the incomplete reservation order. Based on the newly received reservation information, the control equipment adjusts its own usage status.

[0041] Illustratively, the user first makes a reservation for a first charging device in the charging station through an application running in the terminal, and generates corresponding reservation information. Upon receiving the reservation information, the control device corresponding to the first charging device sets the first charging device to an occupied state. The charging device in the occupied state cannot be reserved again in the application, and the charging device in the occupied state can only provide charging services to the reserved vehicle and cannot provide charging services to other vehicles. The user can change the reserved charging device to a second charging device in the idle state in the application. Correspondingly, the application generates new reservation information, the station scheduling device issues the new reservation information to the first charging device, and the control device of the first charging device restores the use state of the first charging device to the idle state based on the new reservation information. The second charging device is indicated in the new reservation information, and the control device corresponding to the second charging device sets the second charging device to the occupied state accordingly.

[0042] Step 202, upon identifying the on-site vehicle identifier, determining the vehicle identity of the on-site vehicle based on the on-site vehicle identifier and the reserved vehicle identifier, the on-site vehicle identifier being used to indicate the on-site vehicle arriving at the vehicle identification area corresponding to the charging device, and the vehicle identity being used to indicate whether the on-site vehicle is a serviceable vehicle.

[0043] The charging device refers to a unified device for providing charging services including various components. The charging device includes a vehicle identification component, such as a camera for license plate recognition. The control device performs real-time image recognition on the region of interest in the image frame obtained by the camera, wherein the set region of interest is limited, and thus only when the on-site vehicle enters a specific area, the license plate of the on-site vehicle can be recognized, and the specific area is the vehicle identification area. Illustratively, only when the angle between the license plate of the on-site vehicle and the ground lock is less than a certain value and the distance between the license plate and the ground lock is less than 50 cm, the license plate of the on-site vehicle is located in the region of interest in the image frame, and thus the license plate is recognized. In the above case, the area where the vehicle is located is the vehicle identification area.

[0044] Correspondingly, in the case of the camera as the vehicle identification device, the identified on-site vehicle identifier is the license plate number. In one possible implementation, the control device compares the license plate number of the on-site vehicle identified with the reserved vehicle identifier included in the reservation information, i.e., the license plate number of the reserved vehicle, and then determines the vehicle identity of the on-site vehicle. The vehicle identity includes serviceable vehicles and non-serviceable vehicles.

[0045] Step 203, in the case where the vehicle identity indicates that the on-site vehicle is a serviceable vehicle, the control device controls the charging device to enter a charging working state.

[0046] In the embodiment of the present application, the control device determines whether the current charging device can provide charging service for the on-site vehicle according to the reserved vehicle identifier and the on-site vehicle identifier. In the case of determining that the on-site vehicle is a vehicle that can be served by the current charging device, the control device determines that the vehicle identity of the on-site vehicle is a serviceable vehicle. Further, in the case of the vehicle identity indicating that the on-site vehicle is serviceable, the control device controls the charging device to enter a charging working state to provide charging service for the on-site vehicle.

[0047] To sum up, in the embodiment of the present application, in the case of receiving the reservation information issued by the station scheduling device, the control device determines whether the on-site vehicle is a reserved vehicle based on the reserved vehicle identifier in the reservation information, determines the vehicle identity of the on-site vehicle according to the on-site vehicle identifier and the reserved vehicle identifier, and determines whether to enter a charging working state and whether to provide charging service for the on-site vehicle according to the vehicle identity. In the embodiment of the present application, the charging devices in the charging station are controlled by the control device to provide charging service according to reservation, and by supporting reservation charging, the situation of no device for the user to arrive at the station is avoided, and the user experience is improved.

[0048] In the related art, the control device only controls the charging device to enter a charging working state in the case of identifying the card swiping operation or the code scanning operation of the user in the charging station. In the case of all charging devices in the charging station being in an occupied state, the user cannot receive charging service after arriving at the charging station, which affects the user experience. In the embodiment of the present application, the station scheduling device is set to determine the use state of each charging device, and the charging device is allocated to the reserved vehicle based on the reservation information uploaded by the terminal to the cloud server. Compared with the related art, the embodiment of the present application supports the user to reserve the charging device in the charging station through the application program running in the terminal, and the charging device reserved in advance by the control device can avoid the situation of no device for the user to arrive at the station, and can improve the user experience.

[0049] Step 301, obtaining first reservation information issued by a station scheduling device, the first reservation information being used for indicating that a current charging device is reserved, and the first reservation information including a first reserved vehicle identifier.

[0050] In a possible implementation, the station scheduling device determines the reservation charging device indicated by the reservation information based on the reservation information issued by the cloud server. Accordingly, the station scheduling device issues first reservation information to the control device corresponding to the reservation charging device, and the first reservation information includes the first reservation vehicle identifier. Further, when the control device receives the first reservation information, it can be determined that the current charging device is the reservation charging device reserved by the first reservation vehicle indicated by the first reservation vehicle identifier. When the first reservation information is received, the current charging device can only provide charging service to the first reservation vehicle within a certain time, that is, for other vehicles, the current charging device is in an occupied state within a certain time.

[0051] Optionally, the first reservation information includes a reservation duration, which can be one of the optional reservation durations provided by the application program, and the application program determines the reservation duration and uploads it in response to the selection operation of the user. The reservation duration can also be a custom duration of the user. Within the set reservation duration, the control device stores the first reservation vehicle identifier, and within the reservation duration, the control device controls the charging device to provide charging service only to the first reservation vehicle. When the reservation duration is exceeded and the first reservation vehicle does not arrive at the charging device to receive the charging service, the station scheduling device can optionally issue a reservation deletion instruction to the control device to make the charging device return to an idle state. In response to the reservation deletion instruction, the control device deletes the first reservation information and controls the charging device to return to an idle state and provide charging service to other vehicles that arrive at the charging device. Accordingly, the station scheduling device sends reservation end information to the cloud server, and the terminal can obtain the reservation end information from the cloud server and display it.

[0052] Step 302, when the on-site vehicle identifier is identified, comparing the on-site vehicle identifier with the first reservation vehicle identifier.

[0053] The identification device for identifying the on-site vehicle identifier is in a working state in real time. When the on-site vehicle enters the vehicle identification area of the charging device, the identification device corresponding to the charging device identifies the on-site vehicle and obtains the on-site vehicle identifier, such as the license plate number of the on-site vehicle, and then uploads the on-site vehicle identifier to the control device.

[0054] Correspondingly, in a case that the control device stores the first reservation information, i.e., stores the first reservation vehicle identifier, the control device compares the first reservation vehicle identifier with the on-site vehicle identifier. Illustratively, in a case that the on-site vehicle identifier is a license plate number, the control device compares the license plate number of the on-site vehicle with the license plate number of the reservation vehicle indicated by the first reservation vehicle identifier. Based on the control device corresponding to the charging device that acquires the first reservation information, the charging service can be provided to the reservation vehicle indicated by the first reservation vehicle identifier, and further, based on the comparison result between the on-site vehicle identifier and the first reservation vehicle identifier, it can be determined whether the charging service can be provided to the on-site vehicle, i.e., the vehicle identity of the on-site vehicle can be determined.

[0055] In a case that the on-site vehicle identifier matches the first reservation vehicle identifier, it is determined that the vehicle identity of the on-site vehicle is a serviceable vehicle.

[0056] In a possible implementation, in a case that the on-site vehicle identifier matches the first reservation vehicle identifier, the control device can determine that the on-site vehicle arriving at the charging device is the reservation vehicle that is reserved by the first reservation information to be charged by the current charging device. Based on the control device receiving the first reservation information, the charging device needs to be controlled to provide the charging service to the reservation vehicle indicated by the first reservation information, and further, the control device can determine that the on-site vehicle is the serviceable vehicle.

[0057] In a case that the on-site vehicle identifier does not match the first reservation vehicle identifier, it is determined that the vehicle identity of the on-site vehicle is a non-serviceable vehicle.

[0058] Correspondingly, in a case that the on-site vehicle identifier does not match the first reservation vehicle identifier, the control device can determine that the on-site vehicle arriving at the charging device is not the reservation vehicle indicated by the first reservation information. Based on the control device receiving the first reservation information, the charging device needs to be controlled to be in an occupied state and to provide the charging service to the reservation vehicle indicated by the first reservation information only, and cannot provide the charging service to other vehicles, and further, the control device can determine that the charging service cannot be provided to the on-site vehicle, i.e., the on-site vehicle is determined to be the non-serviceable vehicle.

[0059] Optionally, in order to ensure user experience, reduce the difficulty of users finding available charging devices, and make the users at the station obtain charging services as much as possible, in the case that the vehicle identity indication device indicates that the on-site vehicle is an unserviceable vehicle, the control device can obtain an idle charging device list from the station scheduling device, and the idle charging device list includes idle charging device information. Further, based on the idle charging device list, the control device can control the sound and light device corresponding to the charging device to play the idle charging device information according to the idle charging device information, so as to prompt the on-site vehicle to replace the charging device to accept the charging service. Optionally, the sound and light device includes a light device, a sound playing device, and can also include a display screen. Further, the control device can control the sound playing device to play the idle charging device information, and / or control the display screen to display the idle charging device information.

[0060] Illustratively, in the case that the first charging device receives the first reservation information, and the first reservation information indicates that the vehicle with the license plate number 54321 reserves the current charging device, the user with the license plate number 12345 drives the vehicle to approach the first charging device in the charging station. Further, the identification device identifies the on-site vehicle identification of the on-site vehicle as 12345 and reports to the control device, the control device compares the on-site vehicle identification 12345 with the first reservation vehicle identification 54321, and determines that they are different. Based on the different vehicle identifications, the control device determines that the vehicle identity of the on-site vehicle is an unserviceable vehicle, further, the control device requests the station scheduling device to obtain an idle charging device list. Based on the idle charging device information of the charging device corresponding to the idle charging device information in the idle device list which is currently in an idle state, the control device controls the sound playing device to play the idle charging device information, so as to timely show the idle charging device information which can provide charging service to the user in the case that the user cannot accept the charging service provided by the first charging device, and ensure the user experience of the non-reservation user while supporting the reservation service.

[0061] There are usually multiple charging devices in a charging station. When the area of the charging station is large or the number of charging devices is large, it is difficult to find the reserved charging device in the charging station based on the charging device identifier obtained through reservation, which affects the user experience. In the embodiments of the present application, in the case that the terminal GPS (Global Positioning System) function is turned on, the cloud server can determine the position of the terminal based on the GPS information, that is, determine the position of the reserved vehicle in real time. Further, in the case that the distance between the position of the reserved vehicle and the position of the charging station is less than the preset threshold, the control device can control the sound and light device in the reserved charging device to display a certain light effect and sound effect, and prompt the user to the position of the reserved charging device. Thus, the difficulty of finding the reserved charging device for the user can be reduced, and the completeness of the reservation service can be further improved. While supporting the user to reserve and occupy the charging device through the application program and avoiding the situation that there is no device when arriving at the scene, the charging device identifier of the reserved charging device and the sound and light effect on the scene are synchronized to the terminal device, which helps the user to quickly determine the position of the reserved charging device, further avoids the problem of difficulty in finding the reserved position when arriving at the scene, reduces the operation difficulty of the user, improves the efficiency of the user to accept the charging service, and further improves the user experience.

[0062] In a possible implementation, after obtaining the first reservation information issued by the station scheduling device, the control device receives the sound and light prompt instruction sent by the cloud server, and the sound and light prompt instruction is sent by the cloud server in the case that the distance between the first reserved vehicle and the station is less than the threshold.

[0063] The sound and light prompt instruction is used to prompt the charging device to display the corresponding sound and light effect. The control device controls the corresponding sound and light device of the charging device to display the first sound and light effect based on the sound and light prompt instruction, and the first sound and light effect is used to prompt the position of the charging device. After the user reserves the charging device in the charging station through the reservation operation, the cloud server can obtain the position information of the terminal in real time on the premise of obtaining the consent of the user and in the case that the terminal opens the GPS positioning and other position tracking functions. Through the terminal position information, the cloud server can determine the position of the reserved vehicle, and can send the sound and light prompt instruction to the control device in the case that the distance between the reserved vehicle and the charging station is less than the threshold, so that the user can receive the prompt information displayed by the sound and light device when driving into the charging station, quickly determine the position of the reserved charging device, and improve the user experience.

[0064] Optionally, based on the sound and light prompt instruction, the control device determines first sound and light effect information from the first reservation information, and the first sound and light effect information is determined according to the selection operation of the user. That is, in the case of reserving through the terminal, the user can select a specific sound and light effect to prompt the user to the location of the reserved charging device by displaying the customized sound and light effect. And by displaying the customized sound and light effect, it can also prompt other users that the charging device is reserved and is currently in an occupied state.

[0065] Further, the control device controls the sound and light device to display the first sound and light effect based on the first sound and light effect information.

[0066] Based on the current charging device being the reserved charging device determined by the user through reservation, the control device controls the sound and light device to display a special sound and light effect based on the sound and light prompt instruction, so as to prompt the user to the location of the reserved charging device through the sound and light effect when the user drives the vehicle to approach and enter the charging station. Reduce the difficulty of the user to find the reserved charging device.

[0067] Illustratively, the user reserves the first charging device in the charging station through the terminal, and sets the first sound and light effect information for prompting the location of the charging device in the application, which is to display a long-bright red light. Further, the terminal synchronizes the reservation information to the station scheduling device through the cloud server, and the station scheduling device sends the first reservation information to the first charging device. On the premise of obtaining the consent of the user, the cloud server can obtain the location information of the terminal in real time. Based on the reservation distance threshold of 200 meters, in the case that the cloud server determines that the distance between the terminal and the charging station is less than 200 meters based on the obtained terminal location information, the cloud server sends a sound and light prompt instruction to the control device corresponding to the first charging device. In response to the sound and light prompt instruction, the control device controls the light device to display a long-bright red light based on the first sound and light effect information included in the first reservation information to prompt the user to the location of the current charging device.

[0068] In actual application, when a user makes a reservation for a charging device in a charging station through an application on a terminal side, the idle charging device available for reservation can be different from the actual idle charging device when the user arrives at the charging station. Illustratively, based on a driving route, the user will drive into the charging station from a first entrance of the charging station, and a first charging device close to the first entrance is in a state of being used and cannot be reserved when the user makes the reservation, and then based on terminal matching or based on user selection, the user makes a reservation for a second charging device far away from the first entrance. When the user arrives at the charging station, the first charging device returns to an idle state. In order to facilitate the user to flexibly select a suitable charging device to accept charging service according to the actual use of the charging device when the user arrives at the charging station, in the embodiment of the present application, the control device supports the user to accept the charging service through any charging device in an idle state, and does not limit the position of the user to accept the charging service based on the user's reservation operation to occupy the charging device, thereby further improving the user experience.

[0069] In step 401, the second reservation information issued by the station scheduling device is acquired, and the second reservation information is used to indicate the reservation situation of other charging devices in the station except the current charging device, and the second reservation information includes a second reservation vehicle identifier.

[0070] In a possible implementation, in the case where the station scheduling device receives the reservation information, in addition to issuing the reservation information indicating that the charging device is a reserved charging device to the control device corresponding to the reserved charging device, the station scheduling device also issues the reservation information containing the reservation vehicle identifier to the control devices corresponding to other charging devices in the charging station. In this way, in the case where the user who has made a reservation for the reserved charging device drives to other charging devices in the charging station in an idle state, the user can also accept the charging service, and can complete the user's reservation order by accepting the charging service at the other charging device.

[0071] In the second reservation information, the second reservation information is the reservation information issued by the station scheduling device to other charging devices except the reserved charging device indicated by the reservation information, that is, the reservation information indicating that other charging devices except the current charging device are reserved, which is acquired by the control device. In the case where the control device acquires the second reservation information, the control device stores the second reservation information and the second reservation vehicle identifier included in the second reservation information.

[0072] In step 402, in the case where the on-site vehicle identifier is identified and the first reservation information is not acquired, the on-site vehicle identifier and the second reservation vehicle identifier are compared, and the first reservation information is used to indicate that the current charging device is reserved.

[0073] In a case where the first reservation information is not acquired, the current charging device is in an idle state, i.e., the charging device can provide charging service for the on-site vehicle arriving at the charging device. Further, in a case where the current charging device acquires the second reservation information indicating that the reserved charging device is another charging device, based on the fact that the current charging device is in the idle state, the charging device can provide charging service for the reserved vehicle indicated by the second reservation information. Correspondingly, if the charging device provides the reserved vehicle indicated by the second reservation information with the charging service, the reserved charging device indicated by the second reservation information does not need to continue to keep the occupied state.

[0074] To improve the utilization rate of the charging device, in a case where the reserved vehicle accepts the charging service through another charging device, the reserved charging device needs to timely restore the idle state to provide charging service for other vehicles. Therefore, in a possible implementation, in a case where the on-site vehicle identifier is identified, the control device storing the second reservation information needs to compare the on-site vehicle identifier with the second reserved vehicle identifier in the second reservation information to determine whether the on-site vehicle is the reserved vehicle and whether the corresponding reserved charging station is in the occupied state.

[0075] Step 403: In a case where the on-site vehicle identifier belongs to the second reserved vehicle identifier, the vehicle identity of the on-site vehicle is determined to be the serviceable vehicle.

[0076] In a possible application scenario, a user who has performed the reservation operation drives the reserved vehicle to another charging device in an idle state outside the reserved charging station in the charging station. To ensure user experience, the current charging device can directly provide the reserved vehicle with the charging service without the user changing the charging device and driving to the reserved charging device to accept the charging service.

[0077] Further, in a possible implementation, in a case where the comparison determines that the on-site vehicle identifier belongs to the second reserved vehicle identifier, i.e., it is determined that the user of the on-site vehicle has performed the reservation operation, the control device determines that the on-site vehicle can be provided with the charging service, i.e., it is determined that the vehicle identity of the on-site vehicle is the serviceable vehicle.

[0078] Optionally, in a case where it is determined that the on-site vehicle identifier belongs to the second reserved vehicle identifier and it is determined that the user of the on-site vehicle has performed the reservation operation on another charging device in the charging station, the control device sends exchange order information to the station scheduling device, and the station scheduling device is configured to issue a reservation deletion instruction to the charging device other than the current charging device according to the exchange order information, where the reservation deletion instruction is configured to instruct to delete the reservation information corresponding to the second reserved vehicle identifier.

[0079] After the control device of the current charging device determines that the vehicle identity of the on-site vehicle is a serviceable vehicle, the control device controls the charging device to enter a charging working state to provide charging service for the on-site vehicle, that is, the charging service reserved by the on-site vehicle has been exchanged to the current charging device, and the current charging device provides the charging service, and the reservation order of the on-site vehicle is completed by the current charging device. The charging device needs to report the exchange order information to the station scheduling device, to inform the station scheduling device that the reservation order has been exchanged and completed by the current charging device. Further, based on the exchange order information, the station scheduling device sends a reservation deletion instruction to the control device of other charging devices in the charging station, instructs that the reservation order indicated by the reservation information has started to be served, and orders the reservation charging device to return to an idle state, to complete the exchange.

[0080] At step 404, in the case that the on-site vehicle identity does not belong to the second reservation vehicle identity, a verification request is sent to the station scheduling device, the verification request is used to request the station scheduling device to verify, through the cloud server, whether the on-site vehicle is registered for service or has a record to be paid, and the verification request includes the on-site vehicle identity.

[0081] In the case that only the second reservation information is stored in the control device, the corresponding charging device is in an idle state, but the charging device in the idle state does not certainly provide charging service for all on-site vehicles close to the charging device. For a non-reservation user, the charging device also needs to send a verification request to the station scheduling device to verify the on-site vehicle, to determine whether the on-site vehicle is a serviceable vehicle.

[0082] Optionally, the standard for the station scheduling device to verify whether the on-site vehicle is a serviceable vehicle includes whether the vehicle user is registered as a charging station user. Since only the registered charging station user can synchronize information with the station scheduling device and the control device through the terminal and the cloud server, the charging station providing no-sense service only provides charging service for the registered user, and in the case that the user has not been registered as a charging station user, the verification result is determined to be a verification failure. The standard for the station scheduling device to verify whether the on-site vehicle is a serviceable vehicle also includes whether the vehicle user has a record to be paid. In the case that the user has not paid the last order, the verification result is a verification failure.

[0083] Correspondingly, in the case that the on-site vehicle identity does not belong to the second reservation vehicle identity, the control device determines that the on-site vehicle is a non-reservation vehicle, and also needs to verify whether the on-site vehicle is a serviceable vehicle through verification.

[0084] Further, in the case that the verification is passed, the control device determines that the vehicle identity of the on-site vehicle is a serviceable vehicle. Correspondingly, in the case that the verification is failed, it is determined that the vehicle identity of the on-site vehicle is an un-serviceable vehicle.

[0085] In a case where the control device receives both the first reservation information and the second reservation information, according to the first reservation information, the current charging device is in an occupied state and cannot provide charging services for other vehicles except the vehicle with the first reservation vehicle identifier. In a case where a vehicle arriving at the site of the current charging device has already reserved other charging devices in the charging station, the current charging device should prompt the user to the position of the reserved charging device, so that the user can successfully accept the charging service that has been reserved in advance. That is, in a case where a user who has performed a reservation operation arrives at a wrong charging device and cannot directly accept the charging service because the charging device is reserved by other vehicles, to ensure the user experience of the user who has reserved the charging device and prevent the phenomenon of invalid reservation affecting the user experience due to a wrong driving position, in the embodiment of the application, the control device can control the charging device to further perform vehicle identity verification on the user who cannot accept the service of the current charging device due to not matching the first reservation vehicle identifier, so that all users who have made reservations can successfully accept the charging service.

[0086] In a case where the second reservation information is acquired and the first reservation information is acquired, the on-site vehicle identifier is compared with the first reservation vehicle identifier in the first reservation information.

[0087] In a possible application scenario, the control device acquires both the first reservation information indicating that the current charging device is reserved as a reserved charging device and the second reservation information indicating that other charging devices are reserved. Based on the control device storing the first reservation information, the control device controls the current charging device to provide charging services only for the vehicle indicated by the first reservation information.

[0088] Further, in a case where the on-site vehicle identifier is acquired, the control device first compares the on-site vehicle identifier with the first reservation vehicle identifier in the first reservation information. In a case where the on-site vehicle identifier matches the first reservation vehicle identifier, it is determined that the vehicle identity of the on-site vehicle is a serviceable vehicle. Further, in a case where the vehicle identity indicates that the on-site vehicle is a serviceable vehicle, the control device controls the current charging device to enter a charging working state and provide charging services for the on-site vehicle, i.e., the vehicle that has reserved the current charging device.

[0089] In a case where the on-site vehicle identifier does not match the first reservation vehicle identifier, the on-site vehicle identifier is compared with the second reservation vehicle identifier.

[0090] In a case where the control device acquires not only the first reservation information indicating reserving the current charging device as the reserved charging device, but also the second reservation information indicating reserving other charging devices, when the device stores the first reservation information, the current charging device is in an occupied state for other vehicles than the vehicle indicated by the first reservation information, and the charging service provided by the current device cannot be used.

[0091] In a possible implementation, in a case where the on-site vehicle identification does not match the first reservation vehicle identification, and the control device stores the second reservation information, the control device not only determines that the on-site vehicle is an unserviceable vehicle and refuses to provide the charging service for the on-site vehicle, but also further compares the on-site vehicle identification with the second reservation vehicle identification in the second reservation information. Further, the control device can determine whether the on-site vehicle is a reservation vehicle of other charging devices.

[0092] Step 503, in a case where the on-site vehicle identification belongs to the second reservation vehicle identification, the control device requests the corresponding reserved charging device information from the station scheduling device, and the reserved charging device information is used to indicate the reserved charging device corresponding to the second reservation vehicle identification matching the on-site vehicle identification.

[0093] If a user who has made a reservation for a charging service through a terminal cannot accept the charging service because the user drives to a charging device reserved by another user, the effect of the reservation service will be seriously affected, and the user experience will be affected.

[0094] In a possible implementation, as shown in Figure 6 In a case where the control device determines that the on-site vehicle identification belongs to the second reservation vehicle identification through comparison, the control device can determine that the on-site vehicle is a reservation vehicle of other charging devices. Further, to ensure that the user who has made a reservation operation can successfully accept the charging service, the control device requests the corresponding reservation information from the station scheduling device in a case where the on-site vehicle is determined to be a reservation vehicle, that is, the reservation information includes the reservation information including the on-site vehicle identification. The control device determines the reserved charging device information corresponding to the reserved charging device reserved by the on-site vehicle based on the reservation information, so as to prompt the user and guide the user to change to the charging device reserved by the user to accept the charging service, that is, to realize the reservation service for the reservation user through the reserved charging device, other charging devices, and the station scheduling device included in the entire charging station.

[0095] Step 504, the control acousto-optic device plays the reserved charging device information, so as to prompt the on-site vehicle to change to the reserved charging device to receive the charging service.

[0096] Optionally, the reservation charging device information includes a charging device identifier of the reservation charging device reserved by the user, and then, when the reservation charging device information is obtained, the control device can control the sound and light device to display the charging device identifier, prompting the user to drive to the reservation charging device to receive the charging service.

[0097] Illustratively, the user of the vehicle with the license plate number 12345 reserves the first charging device in the charging station for charging service through the terminal, and accordingly, the first charging device receives the first reservation information including the first reservation vehicle identifier "license plate number 12345". The user of the vehicle with the license plate number 54321 reserves the second charging device in the charging station as the reservation charging device, and the station scheduling device not only issues the reservation information including the reservation vehicle identifier "license plate number 54321" to the second charging device, but also the first charging device correspondingly receives the second reservation information including the second reservation vehicle identifier "license plate number 54321".

[0098] When the user drives the vehicle with the license plate number 54321 to approach the first charging device to receive the charging service, the control device corresponding to the first charging device identifies the on-site vehicle identifier "license plate number 54321" and compares it with the first reservation vehicle identifier, and determines that they do not match. Based on the first charging device storing the first reservation information, the first charging device can only provide charging service for the reservation vehicle with the license plate number 12345, and therefore cannot provide charging service for the on-site vehicle. Since the control device stores the second reservation information, the control device further compares the on-site vehicle identifier with the first reservation vehicle identifier and determines that the on-site vehicle identifier belongs to the second reservation vehicle identifier. When the reservation charging device information is obtained from the station scheduling device and it is determined that the reservation charging device corresponding to "license plate number 54321" is the second charging device, the control device controls the sound playing device in the first charging device to play the second charging device identifier in the reservation charging device information, so as to prompt the user that the second charging device is the reservation charging device and can receive the charging service at the second charging device, realizing the reservation charging and avoiding directly refusing to provide the charging service to affect the user experience.

[0099] The control device can control the sound and light device in the charging device, and then different information can be conveyed to the user through different sound and light effects. The sound and light device can include light, broadcast sound, and a display screen. Among them, the light has a single display form, limited information transmission, but has the characteristics of long-distance transmission, which can be used for location prompt and current use state prompt of the charging device; the sound can transmit rich information, but the transmitted information should be as simple as possible, which can be used as a way to prompt the vehicle identity, or as a way to broadcast idle charging devices and replaceable idle devices; and the display screen can transmit information of text content or image content. In the above embodiments, the sound and light device can prompt the user to the location of the charging device reserved by the user by displaying a customizable first sound and light effect. In the process of charging service, the way in which the sound and light device conveys prompt information by displaying various sound and light effects can also include:

[0100] 1. Serviceable vehicle prompt:

[0101] When the vehicle identity indicates that the on-site vehicle is a serviceable vehicle, the sound and light device is controlled to display a second sound and light effect, which is used to prompt the on-site vehicle to drive into the charging area corresponding to the charging device to accept the reserved charging service.

[0102] Illustratively, the second sound and light effect is flashing yellow light, and the corresponding audio prompting the user to accept the charging service is played. The first reservation information is stored in the control device, and when the user drives the vehicle close to the charging device, the on-site vehicle identification recognized by the control device matches the first reserved vehicle identification in the first reservation information. Based on this, the control device can determine that the on-site vehicle is the reserved vehicle of the current charging device, and can determine that the vehicle identity of the on-site vehicle is a serviceable vehicle. Further, the control device controls the light device in the sound and light device to display flashing yellow light, and controls the sound playing device to play a prompt tone, so as to prompt the user that the vehicle has passed the verification of the control device and can accept the charging service at the current charging device to complete the reserved charging.

[0103] 2. Unserviceable vehicle prompt:

[0104] When the vehicle identity indicates that the on-site vehicle is an unserviceable vehicle, the sound and light device is controlled to display a third sound and light effect, which is used to prompt the on-site vehicle to drive into the charging area to accept the charging service.

[0105] Illustratively, the second acousto-optic effect is flickering red light, and the corresponding audio is played to prompt the user that the current charging device cannot accept the charging service. Only the second pre-order information is stored in the control device, and in the case that the user drives the vehicle to approach the charging device, the on-site vehicle identification recognized by the control device does not belong to the second pre-order vehicle identification in the second pre-order information. Based on the fact that the user has not paid the last order, the control device obtains a verification result that the verification fails after sending a verification request. Based on this, the control device can determine that the on-site vehicle is an un-serviceable vehicle. Further, the control device controls the light device in the acousto-optic device to display flickering red light, and controls the sound playing device to play a prompt tone, so as to prompt the user that the vehicle has passed the verification and cannot accept the charging service in the current charging station. In the case that the charging device includes a display screen, the display screen can be used to display the reason for the verification failure and prompt the user to pay the last order.

[0106] 3. Occupancy state prompt:

[0107] In the case that the first pre-order information is obtained, the control device controls the acousto-optic device to display a fourth acousto-optic effect, which is used to prompt that the current charging device is pre-ordered.

[0108] Based on the fact that the charging device storing the first pre-order information can only provide charging service for the pre-order vehicle indicated by the first pre-order information, and further for other vehicles except the pre-order vehicle, the charging service cannot be accepted at the charging device, which is equivalent to that the charging device is in an occupied state. To avoid the user mistakenly thinking that the charging device storing the first pre-order information is an idle device without knowing the situation, the control device controls the acousto-optic device to display the fourth acousto-optic effect, prompting the user that the charging device has been pre-ordered and is in an occupied state, and the user who has not been pre-ordered does not need to approach to try to accept the charging service. By displaying the acousto-optic effect, the use state of the charging device is conveyed, and the user experience is improved.

[0109] Illustratively, the fourth acousto-optic effect is long-bright yellow light, and in the case that the first pre-order information is received from the station dispatching device, the control device controls the corresponding light device to display long-bright yellow light, so as to prompt the non-pre-ordered user that the charging device is pre-ordered and does not need to try to use it, and also prompt the pre-ordered user that the charging device may be the pre-order charging device pre-ordered by the user.

[0110] 4. Idle state prompt:

[0111] In the case that the second pre-order information is obtained and the first pre-order information is not obtained, the acousto-optic device displays a fifth acousto-optic effect, which is used to prompt that the current charging device is not pre-ordered.

[0112] Illustratively, the fifth sound-light effect is long-bright white light. In the case where the first reservation information issued by the station dispatching device is not received, the control device controls the corresponding light device to display long-bright white light, so as to prompt the non-reservation user that the charging device is not reserved and is in an idle state and can be used.

[0113] 5. Service progress prompt

[0114] In a possible implementation, after the control device controls the charging device to enter the charging working state, in the case where it is detected that the vehicle enters the charging area and is stable, the control device controls the display screen to display a charging gun seat lowering animation in synchronization with the control of the charging gun seat to be lowered, so as to indicate the current service progress. After the charging gun seat is completely lowered, the control device controls the display screen to display a gun pulling prompt animation.

[0115] Optionally, during the charging process, the control device can control the display screen to display a charging animation according to the battery power of the vehicle battery, to prompt the user of the current charging progress. The light device can also be controlled to prompt the current battery power by means of different brightness or the number of light devices turned on.

[0116] When the charging service is completed, the control device can control the display screen to display a charging end animation to prompt the user of the completion of the charging, can also control the light device to display a specific light effect to prompt, and can also control the sound playing device to play a charging end prompt audio to prompt.

[0117] Optionally, a sensor is arranged on the charging gun seat. After the charging is completed, in the case where the sensor detects that the charging gun is not inserted back into the charging gun seat, the control device controls the display screen to display a charging gun insertion prompt animation.

[0118] In actual application, the charging device is a unified charging service providing device composed of various working components. One charging device includes a ground lock for limiting the vehicle to enter the charging area and a charging pile for providing charging service to the vehicle. Illustratively, one charging pile is provided with a charging gun, and is correspondingly provided with a charging gun seat and a charging gun line. Compared with the related art, in which the user needs to make the charging device enter the charging working state by scanning a two-dimensional code or by swiping a card and the like, and then accept the charging service provided by the charging device, in the embodiments of the present application, the user does not need any operation, and in the case where the vehicle identity indicates that the vehicle is a serviceable vehicle, the user can directly enter the charging area to accept the charging service. By providing the user with a non-sensing charging service, the user experience can be improved.

[0119] In a possible implementation, the control device controls the charging device to enter a charging working state in a case where the vehicle identity indicates that the on-site vehicle is a serviceable vehicle. After entering the charging working state, the control device first controls the ground lock corresponding to the charging device to descend. In this process, the user does not need to perform a code scanning operation or a card swiping operation, and the whole process is implemented in a non-sensing manner.

[0120] In a case where the ground lock is descended, the control device controls the sound and light device to display a sixth sound and light effect, and the sixth sound and light effect is used to prompt the on-site vehicle to start driving and enter a charging area corresponding to the charging device. In the related art, in a case where the user drives the vehicle to attempt to drive into the charging area in a direction in which the front end of the vehicle is close to the ground lock, if the user vehicle is not installed with a video image device, the user still needs to get off the vehicle to check whether the ground lock is descended. The control device controls the sound and light device to display the sixth sound and light effect, prompts the user that the ground lock is descended, and the user can judge the ground lock descent state according to the sound and light effect, so that the user does not need to get off the vehicle to check.

[0121] In a case where it is detected that the on-site vehicle drives into the charging area and is stable, the control device controls the charging gun seat to descend. As shown in Figure 7 the charging gun seat is used to carry the charging gun, and the charging gun seat and the charging gun belong to the charging device. Correspondingly, the control device controls the wire winding and unwinding motor corresponding to the charging device to unwind the wire, and the wire winding and unwinding motor is used to control the charging gun wire to wind and unwind. Optionally, the control device controls the display screen to synchronously display a charging gun descent animation.

[0122] In a case where it is detected that the charging gun is inserted back into the charging gun seat, the control device controls the charging gun seat to ascend and controls the wire winding and unwinding motor to wind the wire, so as to keep the charging device clean.

[0123] Optionally, after the vehicle detection device in the charging device detects that the vehicle drives away, the control device determines that the charging service is ended, and reports service completion information to the station scheduling device, so that the station scheduling device knows the use state of the charging device at present. Further, the control device controls the ground lock to ascend, and controls the sound and light device to display a sound and light effect used to indicate that the current charging device is in an idle state, and the charging device returns to the idle state.

[0124] Optionally, after the charging is completed, the control device sends a service end instruction to the cloud server, and the cloud server automatically settles the charging fee information after receiving the service end instruction, so that the terminal displays the charging service fee information to prompt the user to pay. The charging service fee can include the charging fee, the pre-charging overtime occupancy fee, and the post-charging overtime occupancy fee. After the charging is completed, the user can directly drive away from the charging area, realizing the whole-process non-sensing service. After receiving the charging service fee information, the user can pay on the spot or before using the charging device next time. If the user has a payment record when using the charging device next time, the user cannot make a reservation for the charging device through the terminal, and the control device in the charging station will determine that the vehicle is an unserviceable vehicle due to the failed verification, and then refuse to provide the charging service for the user. Optionally, the control device controls the display screen to display the billing information.

[0125] Please refer to Figure 8 which shows a structural block diagram of a charging service device provided by an example embodiment of the application, the device being used for a control device for controlling a corresponding charging device, the device comprising:

[0126] The acquisition module 801 is configured to acquire reservation information issued by a station scheduling device, the reservation information being used to indicate a reservation situation of a charging device in a station, and the reservation information comprising a reserved vehicle identifier.

[0127] The determination module 802 is configured to, in a case where a field vehicle identifier is identified, determine a vehicle identity of a field vehicle based on the field vehicle identifier and the reserved vehicle identifier, the field vehicle identifier being used to indicate a field vehicle that arrives at a vehicle identification area corresponding to the charging device, and the vehicle identity being used to indicate whether the field vehicle is a serviceable vehicle.

[0128] The control module 803 is configured to, in a case where the vehicle identity indicates that the field vehicle is a serviceable vehicle, control the charging device to enter a charging working state.

[0129] Optionally, the acquisition module 801 is further configured to:

[0130] acquire first reservation information issued by the station scheduling device, the first reservation information being used to indicate that the current charging device is reserved, and the first reservation information comprising a first reserved vehicle identifier;

[0131] Optionally, the determination module 802 is further configured to:

[0132] in a case where a field vehicle identifier is identified, compare the field vehicle identifier with the first reserved vehicle identifier;

[0133] determining that the vehicle identity of the on-site vehicle is a serviceable vehicle in a case where the on-site vehicle identity matches the first reservation vehicle identity;

[0134] determining that the vehicle identity of the on-site vehicle is a non-serviceable vehicle in a case where the on-site vehicle identity does not match the first reservation vehicle identity.

[0135] Optionally, the apparatus further includes a receiving module, after the first reservation information issued by the station dispatching device is acquired, the receiving module is configured to:

[0136] receive an audible-light prompt instruction sent by the cloud server, the audible-light prompt instruction is sent by the cloud server in a case where a distance between the first reservation vehicle and the station is less than a threshold value;

[0137] The control module 803 is further configured to:

[0138] based on the audible-light prompt instruction, control the audible-light device corresponding to the charging device to display a first audible-light effect, the first audible-light effect is used to prompt a position of the charging device.

[0139] Optionally, the control module 803 is further configured to:

[0140] based on the audible-light prompt instruction, determine first audible-light effect information from the first reservation information, the first audible-light effect information is determined according to a selection operation of a user;

[0141] control the audible-light device to display the first audible-light effect based on the first audible-light effect information.

[0142] Optionally, the control module 803 is configured to:

[0143] in a case where the vehicle identity indicates that the on-site vehicle is a serviceable vehicle, control the audible-light device to display a second audible-light effect, the second audible-light effect is used to prompt that the on-site vehicle is allowed to enter a charging area corresponding to the charging device to accept a reserved charging service;

[0144] in a case where the vehicle identity indicates that the on-site vehicle is a non-serviceable vehicle, control the audible-light device to display a third audible-light effect, the third audible-light effect is used to prompt that the on-site vehicle is rejected to enter the charging area to accept the charging service.

[0145] Optionally, the apparatus further includes a list obtaining module, after the vehicle identity of the on-site vehicle is determined to be a non-serviceable vehicle in a case where the on-site vehicle identity does not match the first reservation vehicle identity, the list obtaining module is configured to:

[0146] obtain an idle charging device list from the station scheduling device, the idle charging device list comprising idle charging device information;

[0147] The control module 803 is configured to:

[0148] based on the idle charging device list, control the sound and light device to play the idle charging device information, so as to prompt the on-site vehicle to replace the charging device to receive charging service.

[0149] Optionally, the obtaining module 801 is configured to:

[0150] obtain second reservation information issued by the station scheduling device, the second reservation information being used to indicate the reservation situation of charging devices other than the current charging device in the station, and the second reservation information comprising a second reserved vehicle identifier;

[0151] In a case where the on-site vehicle identifier is identified, the vehicle identity of the on-site vehicle is determined based on the on-site vehicle identifier and the reserved vehicle identifier, comprising:

[0152] In a case where the on-site vehicle identifier is identified and the first reservation information is not obtained, the on-site vehicle identifier and the second reserved vehicle identifier are compared, and the first reservation information is used to indicate that the current charging device is reserved;

[0153] In a case where the on-site vehicle identifier belongs to the second reserved vehicle identifier, the vehicle identity of the on-site vehicle is determined as a serviceable vehicle.

[0154] Optionally, the determining module 802 is configured to:

[0155] In a case where the on-site vehicle identifier does not belong to the second reserved vehicle identifier, a verification request is sent to the station scheduling device, the verification request being used to request the station scheduling device to verify, through the cloud server, whether the on-site vehicle is registered for service or whether there is a record to be paid, and the verification request comprises the on-site vehicle identifier;

[0156] In a case where the verification is passed, the vehicle identity of the on-site vehicle is determined as a serviceable vehicle;

[0157] In a case where the verification is not passed, the vehicle identity of the on-site vehicle is determined as an un-serviceable vehicle.

[0158] Optionally, the device comprises a sending module, in a case where the on-site vehicle identifier belongs to the second reserved vehicle identifier, after the vehicle identity of the on-site vehicle is determined as a serviceable vehicle, the sending module is configured to:

[0159] The exchange order information is sent to the station scheduling device, and the station scheduling device is configured to send a reservation deletion instruction to a charging device other than the current charging device according to the exchange order information, and the reservation deletion instruction is configured to instruct to delete the second reservation information corresponding to the second reservation vehicle identifier.

[0160] Optionally, the determination module 802 is configured to:

[0161] In a case where the second reservation information is acquired and the first reservation information is acquired, the on-site vehicle identifier is compared with a first reservation vehicle identifier in the first reservation information.

[0162] In a case where the on-site vehicle identifier does not match the first reservation vehicle identifier, the on-site vehicle identifier is compared with the second reservation vehicle identifier.

[0163] In a case where the on-site vehicle identifier belongs to the second reservation vehicle identifier, the station scheduling device is requested for corresponding reservation charging device information, and the reservation charging device information is configured to indicate a reservation charging device corresponding to the second reservation vehicle identifier matching the on-site vehicle identifier.

[0164] The sound and light device is controlled to play the reservation charging device information, so as to prompt the on-site vehicle to change to the reservation charging device to receive charging service.

[0165] Optionally, after the reservation information sent by the station scheduling device is acquired, the control module 803 is configured to:

[0166] In a case where the first reservation information is acquired, the sound and light device is controlled to display a fourth sound and light effect, and the fourth sound and light effect is configured to prompt that the current charging device is reserved.

[0167] In a case where the second reservation information is acquired and the first reservation information is not acquired, the sound and light device is controlled to display a fifth sound and light effect, and the fifth sound and light effect is configured to prompt that the current charging device is not reserved.

[0168] Optionally, the control module 803 is configured to:

[0169] The ground lock corresponding to the charging device is controlled to be lowered.

[0170] In a case where the ground lock is lowered, the sound and light device is controlled to display a sixth sound and light effect, and the sixth sound and light effect is configured to prompt that the on-site vehicle can start to drive into a charging area corresponding to the charging device.

[0171] In a case where it is detected that the on-site vehicle enters the charging area and stops stably, a charging gun seat for carrying a charging gun is controlled to descend, the charging gun seat and the charging gun belonging to the charging device;

[0172] The charging device is controlled to pay out a wire by a wire paying-out and reeling-in motor, the wire paying-out and reeling-in motor being used for controlling the charging gun wire to pay out and reel in;

[0173] In a case where it is detected that the charging gun is inserted back into the charging gun seat, the charging gun seat is controlled to ascend;

[0174] The wire paying-out and reeling-in motor is controlled to reel in the wire.

[0175] In an embodiment of the present application, in a case where the reservation information issued by the station dispatching device is received, the control device determines whether the on-site vehicle is a reserved vehicle based on a reserved vehicle identifier in the reservation information, determines the vehicle identity of the on-site vehicle according to the on-site vehicle identifier and the reserved vehicle identifier, and determines whether to enter a charging working state and whether to provide charging service for the on-site vehicle according to the vehicle identity. In the embodiment of the present application, the charging device in the charging station is controlled by the control device to provide charging service according to reservation, and by supporting reservation charging, the situation that a user arrives at the station without a device is avoided, and the user experience is improved.

[0176] Please refer to Figure 9 which shows a structure block diagram of the control device provided by an exemplary embodiment of the present application. The control device 900 can include one or more of the following components: a processor 901, a memory 902, and an input / output system 903.

[0177] The processor 901 can include one or more processing cores. The processor 901 connects various parts within the control device 900 through various interfaces and lines, performs various functions of the control device 900 and processes data by running or executing instructions, programs, code sets or instruction sets stored in the memory 902, and calling data stored in the memory 902. Optionally, the processor 901 can be implemented in at least one of a hardware form of a digital signal processing (DSP), a field-programmable gate array (FPGA), a programmable logic array (PLA). The processor 901 can integrate a combination of one or several of a central processing unit (CPU), a graphics processor (GPU), a neural network processor (NPU), and a modem. Among them, the CPU is mainly used to process operating systems, user interfaces, and application programs; the GPU is used to render and draw the content to be displayed on the touch display screen; the NPU is used to implement artificial intelligence (AI) functions; and the modem is used to process wireless communication. It can be understood that the above-mentioned modem can also not be integrated into the processor 901, but be implemented by a separate chip.

[0178] The memory 902 can include a random access memory (RAM) and can also include a read-only memory (ROM). Optionally, the memory 902 includes a non-transitory computer-readable storage medium. The memory 902 can be used to store instructions, programs, codes, code sets or instruction sets. The memory 902 can include a program storage area and a data storage area, wherein the program storage area can store instructions for implementing an operating system, instructions for at least one function (such as a geofencing control function, a sound and light device control function, etc.), instructions for implementing each of the methods described below, etc.; and the data storage area can store data created according to the use of the control device 900 (such as audio data, a phone book, etc.).

[0179] The input / output system 903 is a component for transmitting information. The input / output system 903 can be used to receive reservation information issued by the field station dispatching device, and can also be used to send exchange order information to the field station dispatching device, etc.

[0180] In addition, those skilled in the art can understand that the structure of the control device 900 shown in the above-mentioned drawings does not constitute a limitation on the control device, and the control device can include more or fewer components than shown, or combine certain components, or different component arrangements. For example, the control device 900 also includes a camera assembly, a speaker, a radio frequency circuit, an input unit, a sensor (such as an acceleration sensor, an angular velocity sensor, a light sensor, etc.), an audio circuit, a WiFi module, a power supply, a Bluetooth module, and the like, which are not described here.

[0181] The embodiment of the present application also provides a computer readable storage medium, which stores at least one program, and the at least one program is used to be executed by a processor to implement the charging service method as described in the above-mentioned embodiment.

[0182] The embodiment of the present application provides a computer program product or a computer program, which includes computer instructions stored in a computer readable storage medium. The processor of the control device reads the computer instructions from the computer readable storage medium, and the processor executes the computer instructions, so that the control device executes the charging service method provided by the above-mentioned embodiment.

[0183] Those skilled in the art can realize that, in one or more examples described above, the functions described in the embodiments of the present application can be implemented by hardware, software, firmware or any combination thereof. When implemented by software, the functions can be stored in a computer readable medium or transmitted as one or more instructions or codes on a computer readable medium. The computer readable medium includes a computer storage medium and a communication medium, wherein the communication medium includes any medium that facilitates the transmission of computer programs from one place to another. The storage medium can be any available medium that can be accessed by a general or special purpose computer.

[0184] The above-mentioned is only an optional embodiment of the present application, and does not limit the present application. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application shall be included in the protection scope of the present application.

Claims

1. A charging service method characterized by, The method is used for controlling a device, and the control device is used for controlling a corresponding charging device. The method comprises the following steps: obtaining reservation information issued by a station scheduling device, the reservation information being used for indicating a reservation situation of a charging device in a station, the reservation information comprising at least one of first reservation information and second reservation information, the first reservation information being used for indicating that the current charging device is reserved, the first reservation information comprising a first reserved vehicle identifier, the second reservation information being used for indicating a reservation situation of other charging devices in the station except the current charging device, the second reservation information comprising a second reserved vehicle identifier; in a case where a field vehicle identifier is identified, determining a vehicle identity of a field vehicle based on a comparison between the field vehicle identifier and the first reserved vehicle identifier or the second reserved vehicle identifier, the field vehicle identifier being used for indicating a field vehicle that arrives at a vehicle identification area corresponding to the charging device, the vehicle identity being used for indicating whether the field vehicle is a serviceable vehicle, wherein in a case where the field vehicle identifier matches the first reserved vehicle identifier or the second reserved vehicle identifier, the vehicle identity of the field vehicle is determined as a serviceable vehicle; in a case where the vehicle identity indicates that the field vehicle is a serviceable vehicle, controlling the charging device to enter a charging working state.

2. The method of claim 1, wherein, The method further comprises the following steps: obtaining the first reservation information issued by the station scheduling device; in a case where the field vehicle identifier is identified, determining a vehicle identity of a field vehicle based on a comparison between the field vehicle identifier and the first reserved vehicle identifier or the second reserved vehicle identifier, the field vehicle identifier being used for indicating a field vehicle that arrives at a vehicle identification area corresponding to the charging device, the vehicle identity being used for indicating whether the field vehicle is a serviceable vehicle, wherein in a case where the field vehicle identifier matches the first reserved vehicle identifier or the second reserved vehicle identifier, the vehicle identity of the field vehicle is determined as a serviceable vehicle; in a case where the field vehicle identifier is identified, comparing the field vehicle identifier with the first reserved vehicle identifier; in a case where the field vehicle identifier matches the first reserved vehicle identifier, determining the vehicle identity of the field vehicle as a serviceable vehicle; in a case where the field vehicle identifier does not match the first reserved vehicle identifier, determining the vehicle identity of the field vehicle as a non-serviceable vehicle.

3. The method of claim 2, wherein, After the step of obtaining the first reservation information issued by the station scheduling device, the method further comprises the following steps: receiving a sound-light prompt instruction sent by a cloud server, the sound-light prompt instruction being sent by the cloud server in a case where a distance between the first reserved vehicle and the station is less than a threshold value; based on the sound-light prompt instruction, controlling a sound-light device corresponding to the charging device to display a first sound-light effect, the first sound-light effect being used for prompting a position of the charging device.

4. The method of claim 3, wherein, The step of controlling the sound-light device corresponding to the charging device to display the first sound-light effect based on the sound-light prompt instruction comprises the following steps: based on the sound-light prompt instruction, determining first sound-light effect information from the first reservation information, the first sound-light effect information being determined according to a selection operation of a user; controlling the sound-light device to display the first sound-light effect based on the first sound-light effect information.

5. The method of claim 2, wherein, The case where the vehicle identity indicates that the on-site vehicle is a serviceable vehicle, the method comprises: In the case where the vehicle identity indicates that the on-site vehicle is a serviceable vehicle, the method comprises: The method further comprises: In the case where the vehicle identity indicates that the on-site vehicle is a serviceable vehicle, the method comprises:

6. The method of claim 2, wherein, After determining that the vehicle identity of the on-site vehicle is a non-serviceable vehicle in the case where the on-site vehicle identification does not match the first pre-booking vehicle identification, the method comprises: Obtaining an idle charging device list from the station scheduling device, the idle charging device list comprising idle charging device information; Based on the idle charging device list, the method comprises:

7. The method of claim 1, wherein, The method of obtaining pre-booking information issued by the station scheduling device comprises: Obtaining the second pre-booking information issued by the station scheduling device; In the case where the on-site vehicle identification is identified, the method of determining the vehicle identity of the on-site vehicle based on a comparison between the on-site vehicle identification and the first pre-booking vehicle identification or the second pre-booking vehicle identification comprises: In the case where the on-site vehicle identification is identified and the first pre-booking information is not obtained, comparing the on-site vehicle identification with the second pre-booking vehicle identification, the first pre-booking information being used to indicate that the current charging device is pre-booked; In the case where the on-site vehicle identification belongs to the second pre-booking vehicle identification, determining that the vehicle identity of the on-site vehicle is a serviceable vehicle.

8. The method of claim 7, wherein, In the case where the on-site vehicle identification is identified, the method of determining the vehicle identity of the on-site vehicle based on a comparison between the on-site vehicle identification and the first pre-booking vehicle identification or the second pre-booking vehicle identification comprises: In the case where the on-site vehicle identification does not belong to the second pre-booking vehicle identification, sending a verification request to the station scheduling device, the verification request being used to request the station scheduling device to verify, through a cloud server, whether the on-site vehicle is registered for service or whether there is a record to be paid, the verification request comprising the on-site vehicle identification; In the case where the verification is passed, determining that the vehicle identity of the on-site vehicle is a serviceable vehicle; In the case where the verification is not passed, determining that the vehicle identity of the on-site vehicle is a non-serviceable vehicle.

9. The method of claim 7, wherein, In the case where the on-site vehicle identification belongs to the second pre-booking vehicle identification, the method comprises: The exchange order information is sent to the station scheduling device, and the station scheduling device is used to issue a reservation deletion instruction to a charging device other than the current charging device according to the exchange order information, and the reservation deletion instruction is used to instruct to delete the second reservation vehicle identifier corresponding to the reservation information.

10. The method of claim 7, wherein, In a case where the on-site vehicle identifier is identified, the vehicle identity of the on-site vehicle is determined based on a comparison between the on-site vehicle identifier and the first reservation vehicle identifier or the second reservation vehicle identifier. In a case where the second reservation information is obtained and the first reservation information is obtained, the on-site vehicle identifier is compared with the first reservation vehicle identifier in the first reservation information; In a case where the on-site vehicle identifier does not match the first reservation vehicle identifier, the on-site vehicle identifier is compared with the second reservation vehicle identifier; In a case where the on-site vehicle identifier belongs to the second reservation vehicle identifier, the station scheduling device is requested for corresponding reservation charging device information, and the reservation charging device information is used to indicate a reservation charging device corresponding to the second reservation vehicle identifier matching the on-site vehicle identifier; The sound and light device is controlled to play the reservation charging device information, so as to prompt the on-site vehicle to change to the reservation charging device to receive charging service.

11. The method of claim 1, wherein, After the reservation information issued by the station scheduling device is obtained, the method comprises: In a case where the first reservation information is obtained, a fourth sound and light effect is displayed on the sound and light device, and the fourth sound and light effect is used to prompt that the current charging device is reserved; In a case where the second reservation information is obtained and the first reservation information is not obtained, a fifth sound and light effect is displayed on the sound and light device, and the fifth sound and light effect is used to prompt that the current charging device is not reserved.

12. The method of claim 1, wherein, In a case where the vehicle identity indicates that the on-site vehicle is a serviceable vehicle, the charging device is controlled to enter a charging working state, comprising: The ground lock corresponding to the charging device is controlled to be lowered; In a case where the ground lock is lowered, a sixth sound and light effect is displayed on the sound and light device, and the sixth sound and light effect is used to prompt that the on-site vehicle can start driving into a charging area corresponding to the charging device; In a case where the on-site vehicle is detected to drive into the charging area and stop stably, a charging gun seat is controlled to be lowered, the charging gun seat is used to carry a charging gun, and the charging gun seat and the charging gun belong to the charging device; The wire winding motor corresponding to the charging device is controlled to wind up, and the wire winding motor is used to control the charging gun wire winding; In a case where the charging gun is detected to be inserted back into the charging gun seat, the charging gun seat is controlled to be raised; The wire winding motor is controlled to wind up.

13. A charging service device characterized by comprising: The device is used to control a control device, and the control device is used to control a corresponding charging device, and the device comprises: The acquisition module is configured to acquire reservation information issued by the station scheduling device, the reservation information being used to indicate a reservation status of a charging device in the station, and the reservation information including at least one of first reservation information and second reservation information, the first reservation information being used to indicate that the current charging device is reserved, and the first reservation information including a first reserved vehicle identifier, and the second reservation information being used to indicate a reservation status of other charging devices in the station except the current charging device, and the second reservation information including a second reserved vehicle identifier. The determination module is configured to, in a case where a field vehicle identifier is identified, determine a vehicle identity of a field vehicle based on a comparison between the field vehicle identifier and the first reserved vehicle identifier or the second reserved vehicle identifier, the field vehicle identifier being used to indicate a field vehicle that arrives at a vehicle identification area corresponding to the charging device, and the vehicle identity being used to indicate whether the field vehicle is a serviceable vehicle, and in a case where the field vehicle identifier matches the first reserved vehicle identifier or the second reserved vehicle identifier, determining that the vehicle identity of the field vehicle is a serviceable vehicle. The control module is configured to, in a case where the vehicle identity indicates that the field vehicle is a serviceable vehicle, control the charging device to enter a charging working state.

14. A control device, characterized by The control device includes a processor and a memory, and the memory stores at least one program, and the at least one program is loaded and executed by the processor to implement the charging service method according to any one of claims 1 to 12.

15. A computer-readable storage medium, characterized in that, The computer readable storage medium stores at least one program, and the at least one program is loaded and executed by the processor to implement the charging service method according to any one of claims 1 to 12.

16. A computer program product, characterised in that, The computer program product includes computer instructions stored in a computer readable storage medium, and a processor of a computer device reads the computer instructions from the computer readable storage medium, and the processor executes the computer instructions to enable the computer device to perform the charging service method according to any one of claims 1 to 12.

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