Voice message configuration method and device, equipment and storage medium

Abstract

This invention relates to the field of logistics information technology, and discloses a configuration method, apparatus, device, and storage medium for voice SMS, used to improve the success rate of voice SMS function shutdown operations. The voice SMS configuration method includes: obtaining the total number of first-delivery packages for each of multiple initial dimensions within a first preset time period, and determining candidate dimensions based on the total number of first-delivery packages for each initial dimension. The multiple initial dimensions are arranged in descending order of hierarchy, including country, province, city, branch, and courier; if the candidate dimension is courier, then a first ratio of couriers is generated; if the first ratio is less than or equal to a first threshold, then a first configuration file is generated; if the candidate dimension is country, province, city, or branch, then the next-level initial dimension that meets the first preset condition is added to the target dimension set; based on the target dimension set, the candidate dimensions are determined as target operation dimensions, and a corresponding second configuration file is generated.

Description

Technical Field

[0001] This invention relates to the field of logistics information technology, and in particular to a method, apparatus, device, and storage medium for configuring voice text messages. Background Technology

[0002] In the logistics industry, during the delivery process, the system usually notifies the recipient via voice or SMS to keep them informed of the package's status.

[0003] Currently, express delivery departments require that the voice messaging function be enabled or disabled based on whether multiple dimensions of the delivery process meet the standards. The voice messaging function needs to be disabled for dimensions that do not meet the standards. During the delivery process, a large amount of manpower is required to disable the voice messaging function for the dimensions that do not meet the standards. Moreover, due to human carelessness, operational errors may occur, resulting in a low success rate for disabling the voice messaging function. Summary of the Invention

[0004] This invention provides a method, apparatus, device, and storage medium for configuring voice messaging, which improves the success rate of disabling voice messaging functionality.

[0005] The first aspect of the present invention provides a method for configuring voice SMS, comprising: obtaining the total number of first delivered packages for each of a plurality of initial dimensions in a first preset time period, and determining candidate dimensions based on the total number of first delivered packages for each initial dimension, wherein the plurality of initial dimensions are arranged in descending order of hierarchy, including country, province, city, outlet, and courier; if the candidate dimension is the courier, generating a first ratio of the courier; if the first ratio is less than or equal to a first threshold, generating a first configuration file, wherein the first configuration file is used to indicate that the voice SMS function of the courier is turned off; if the candidate dimension is the country, the province, the city, or the outlet, adding the next-level initial dimension that meets the first preset condition from the candidate dimension to a target dimension set; determining the candidate dimension as a target operation dimension based on the target dimension set, and generating a corresponding second configuration file, wherein the second configuration file is used to indicate that the voice SMS function of the target operation dimension is turned off.

[0006] In one feasible implementation, the step of obtaining the total number of first delivered packages for each of the multiple initial dimensions in a first preset time period, and determining candidate dimensions based on the total number of first delivered packages for each initial dimension, includes: obtaining the total number of first delivered packages for each of the multiple initial dimensions in a first preset time period; and determining the initial dimensions that meet the second preset condition as candidate dimensions.

[0007] The second preset condition is used to indicate that the total number of first delivered packages is less than or equal to the corresponding preset value.

[0008] In one feasible implementation, the step of generating a first ratio for the courier if the candidate dimension is the courier includes: if the candidate dimension is the courier, obtaining the courier's first historical number of packages signed for in person and the first historical number of packages delivered; based on the first...

[0009] The ratio between the number of packages signed for in person in the first history and the number of packages delivered in the first history is used to generate the first ratio of the courier mentioned above.

[0010] In one feasible implementation, the step of adding the next-level initial dimension that meets the first preset condition from the candidate dimension to the target dimension set if the candidate dimension is the country, the province, the city, or the outlet, includes: if the candidate dimension is the country, the province, the city, or the outlet, then the next-level initial dimension that meets the first preset condition is added to the target dimension set.

[0011] For the city or the network point, obtain the second historical number of packages signed for in person and the second historical number of packages delivered in person for each next-level initial dimension in the candidate dimension; generate a second ratio for each next-level initial dimension based on the ratio between the second historical number of packages signed for in person and the second historical number of packages delivered in person for each next-level initial dimension; add the next-level initial dimensions that meet the first preset condition to the target dimension set, where the first preset condition is used to indicate that the second ratio is less than or equal to the second threshold.

[0012] In one feasible implementation, the step of determining the candidate dimension as the target job dimension based on the target dimension set and generating the corresponding second configuration file includes: counting the number of the next-level initial dimensions of the target dimension set; if the number of the next-level initial dimensions is less than or equal to a preset number of dimensions, then the candidate dimension is determined as the target job dimension and the second configuration file corresponding to the target job dimension is generated.

[0013] In one feasible implementation, after generating the first configuration file if the first ratio is less than or equal to the first threshold, the method further includes: obtaining the total number of packages delivered by the courier in the second preset time period; if the total number of packages delivered by the courier in the second preset time period is greater than the corresponding preset value, deleting the first configuration file to restore the courier's voice SMS function to normal operation.

[0014] In one feasible implementation, after determining the candidate dimension 0 as the target job dimension based on the target dimension set and generating the corresponding second configuration file, the method further includes: obtaining the total number of second delivered packages for the target job dimension in a second preset time period; if the total number of second delivered packages for the target job dimension is greater than the corresponding preset value, then deleting the second configuration file to restore the voice SMS function of the target job dimension to normal operation.

[0015] A second aspect of the present invention provides a configuration device for voice SMS, comprising: an acquisition and determination module, configured to acquire the total number of first delivered packages for each of a plurality of initial dimensions in a first preset time period, and determine candidate dimensions based on the total number of first delivered packages for each initial dimension, wherein the plurality of initial dimensions are arranged in descending order of hierarchy, including country, province, city, outlet, and courier; a ratio generation module, configured to generate a first ratio of the courier if the candidate dimension is the courier; a file generation module, configured to generate a first configuration file if the first ratio is less than or equal to a first threshold, wherein the first configuration file is used to indicate that the voice SMS function of the courier is turned off; an addition module, configured to add the next-level initial dimension that meets the first preset condition from the candidate dimensions to a target dimension set if the candidate dimension is the country, the province, the city, or the outlet; and a determination and generation module, configured to determine the candidate dimension as a target operation dimension based on the target dimension set, and generate a corresponding second configuration file, wherein the second configuration file is used to indicate that the voice SMS function of the target operation dimension is turned off.

[0016] In one feasible implementation, the acquisition and determination module is specifically used to: acquire the total number of first delivered express packages for each of the multiple initial dimensions in a first preset time period; and determine the initial dimensions that meet the second preset condition as candidate dimensions, wherein the second preset condition is used to indicate that the total number of first delivered express packages is less than or equal to the corresponding preset value.

[0017] In one feasible implementation, the ratio generation module is specifically used to: if the candidate dimension is the courier, obtain the first historical number of packages signed for in person and the first historical number of packages delivered by the courier; and generate a first ratio of the courier based on the ratio between the first historical number of packages signed for in person and the first historical number of packages delivered.

[0018] In one feasible implementation, the addition module is specifically used to: if the candidate dimension is the country, the province, the city, or the outlet, then obtain the second historical number of packages signed for in person and the second historical number of packages delivered for each next-level initial dimension in the candidate dimension; generate a second ratio for each next-level initial dimension based on the ratio between the second historical number of packages signed for in person and the second historical number of packages delivered for each next-level initial dimension; and add the next-level initial dimensions that meet the first preset condition to the target dimension set, wherein the first preset condition is used to indicate that the second ratio is less than or equal to a second threshold.

[0019] In one feasible implementation, the determination and generation module is specifically used to: count the number of the next-level initial dimensions of the target dimension set; if the number of the next-level initial dimensions is less than or equal to the preset number of dimensions, then determine the candidate dimension as the target job dimension and generate the second configuration file corresponding to the target job dimension.

[0020] In one feasible implementation, the voice SMS configuration device further includes: a first quantity acquisition module, used to acquire the total number of second deliveries by the courier in a second preset time period; and a first deletion module, used to delete the first configuration file if the total number of second deliveries by the courier is greater than a corresponding preset value, so that the courier's voice SMS function can be restored to normal operation.

[0021] In one feasible implementation, the voice SMS configuration device further includes: a second quantity acquisition module, used to acquire the second total number of deliveries for the target job dimension in a second preset time period; and a second deletion module, used to delete the second configuration file if the second total number of deliveries for the target job dimension is greater than a corresponding preset value, so that the voice SMS function of the target job dimension can be restored to normal operation.

[0022] A third aspect of the present invention provides a voice SMS configuration device, comprising: a memory and at least one processor, wherein the memory stores instructions; the at least one processor invokes the instructions in the memory to cause the voice SMS configuration device to execute the above-described voice SMS configuration method.

[0023] A fourth aspect of the present invention provides a computer-readable storage medium storing instructions that, when executed on a computer, cause the computer to perform the above-described voice SMS configuration method.

[0024] The technical solution provided by this invention involves obtaining the total number of first delivered packages for each of multiple initial dimensions within a first preset time period, and determining candidate dimensions based on the total number of first delivered packages for each initial dimension. The multiple initial dimensions are arranged in descending order of hierarchy, including country, province, city, delivery point, and courier. If the candidate dimension is a courier, a first ratio of couriers is generated. If the first ratio is less than or equal to a first threshold, a first configuration file is generated, which indicates that the voice SMS function for couriers should be disabled. If the candidate dimension is a country, province, city, or delivery point, the next-level initial dimension that meets the first preset condition is added to the target dimension set. Based on the target dimension set, the candidate dimensions are determined as target operation dimensions, and a corresponding second configuration file is generated, which indicates that the voice SMS function for the target operation dimension should be disabled. In this embodiment of the invention, candidate dimensions are determined based on the total number of first delivered packages for each initial dimension, and then corresponding processing is performed according to different candidate dimensions to generate corresponding configuration files. This achieves the disabling of voice SMS functions for different dimensions, reducing labor costs, minimizing operator errors, and improving the success rate of disabling voice SMS functions. Attached Figure Description

[0025] Figure 1 This is a schematic diagram of one embodiment of the voice SMS configuration method in this invention;

[0026] Figure 2 This is a schematic diagram of another embodiment of the voice SMS configuration method in this invention;

[0027] Figure 3 This is a schematic diagram of one embodiment of the voice SMS configuration device according to the present invention;

[0028] Figure 4 This is a schematic diagram of another embodiment of the voice SMS configuration device in this invention;

[0029] Figure 5 This is a schematic diagram of one embodiment of the voice SMS configuration device in this invention. Detailed Implementation

[0030] This invention provides a method, apparatus, device, and storage medium for configuring voice messaging, which improves the success rate of disabling voice messaging functionality.

[0031] The terms “first,” “second,” “third,” “fourth,” etc. (if present) in the specification, claims, and accompanying drawings of this invention are used to distinguish similar objects and are not necessarily used to describe a specific order or sequence. It should be understood that such data can be interchanged where appropriate so that the embodiments described herein can be implemented in orders other than those illustrated or described herein. Furthermore, the terms “comprising” or “having,” and any variations thereof, are intended to cover a non-exclusive inclusion; for example, a process, method, system, product, or apparatus that comprises a series of steps or units is not necessarily limited to those steps or units explicitly listed, but may include other steps or units not explicitly listed or inherent to such processes, methods, products, or apparatus.

[0032] For ease of understanding, the specific process of the embodiments of the present invention is described below. Please refer to [link / reference]. Figure 1 One embodiment of the voice SMS configuration method in this invention includes:

[0033] 101. Obtain the total number of first delivered packages for each of the multiple initial dimensions in the first preset time period, and determine the candidate dimensions based on the total number of first delivered packages for each initial dimension. The multiple initial dimensions are arranged in descending order of hierarchy, including country, province, city, outlet and courier.

[0034] It is understood that the executing entity of this invention can be a voice SMS configuration device or a terminal, and no specific limitation is made here. This embodiment of the invention will be described using a terminal as an example.

[0035] The first preset time period can be the first quarter, the second quarter, or a specific month. The specific first preset time period can be set according to the actual application scenario.

[0036] In this embodiment, the total number of first-order delivered packages is used as the criterion for determining whether each initial dimension meets the standard.

[0037] It is understandable that in multiple initial dimensions, the higher-level initial dimension contains the lower-level initial dimension. For example, China, Guangdong Province, Shenzhen City, Shenzhen City Branch A, and a certain courier at Branch A.

[0038] 102. If the candidate dimension is a courier, then generate the first ratio of the courier.

[0039] The first ratio is used to represent the ratio between the number of packages signed for in person in the first history and the number of packages delivered in the first history. The terminal determines whether to turn off the voice SMS function of the courier based on the first ratio.

[0040] 103. If the first ratio is less than or equal to the first threshold, a first configuration file is generated. The first configuration file is used to indicate that the voice SMS function for the courier is turned off.

[0041] The first threshold can be 10% or 20%, and the specific first threshold can be set according to the actual application scenario. For example, if the first threshold is 10%, and the first ratio is less than or equal to 10%, it means that the number of packages that need to be signed for in person is relatively small, and disabling the courier's voice SMS function has little impact. That is, the terminal generates the first configuration file, thereby realizing the disabling of the courier's voice SMS function.

[0042] It should be noted that the voice messaging function includes both voice sending and SMS sending functions. For example, the terminal can send express delivery information to the recipient via voice using the voice sending function, or send express delivery information to the recipient via SMS using the SMS sending function, or send both voice and SMS messages to the recipient simultaneously, so that the recipient can know the express delivery information in advance.

[0043] 104. If the candidate dimension is a country, province, city or branch, then add the next-level initial dimension that meets the first preset condition to the target dimension set.

[0044] The first preset condition is used to indicate that the second ratio is less than or equal to the second threshold. The second ratio is used to indicate the ratio between the number of second historical face-to-face signed express deliveries and the number of second historical delivered express deliveries in each next-level initial dimension. The second threshold can be 10% or 20%, and the specific second threshold can be set according to the actual application scenario.

[0045] It is understandable that in the candidate dimensions of country, province, city or outlet, each candidate dimension contains multiple lower-level initial dimensions.

[0046] 105. Based on the target dimension set, determine the candidate dimensions as the target job dimensions and generate the corresponding second configuration file. The second configuration file is used to indicate that the voice SMS function of the target job dimension is turned off.

[0047] The terminal determines the target task dimension by counting the number of the next-level initial dimensions of the target dimension set, and then determines whether to disable the voice SMS function for the target task dimension.

[0048] Understandably, the terminal uses the number of initial dimensions at the next level of the target dimension set to reflect whether the candidate dimensions at the previous level need to disable the voice messaging function.

[0049] In this embodiment of the invention, candidate dimensions are determined based on the total number of first-delivery packages for each initial dimension. Then, corresponding processing is performed according to different candidate dimensions to generate corresponding configuration files, thereby enabling the voice SMS function to be turned off for different dimensions. This reduces the consumption of manpower costs, reduces errors in personnel operation, and improves the success rate of turning off the voice SMS function.

[0050] Please see Figure 2 Another embodiment of the voice SMS configuration method in this invention includes:

[0051] 201. Obtain the total number of first delivered packages for each of the multiple initial dimensions in the first preset time period, and determine the candidate dimensions based on the total number of first delivered packages for each initial dimension. The multiple initial dimensions are arranged in descending order of hierarchy, including country, province, city, outlet and courier.

[0052] Specifically, (1) the terminal obtains the total number of first delivered express packages for each of the multiple initial dimensions in the first preset time period; (2) the terminal determines the initial dimensions that meet the second preset conditions as candidate dimensions, the second preset conditions being used to indicate that the total number of first delivered express packages is less than or equal to the corresponding preset value.

[0053] The first preset time period can be the first quarter, the second quarter, or a specific month. The specific first preset time period can be set according to the actual application scenario.

[0054] In this embodiment, the total number of first-order delivered packages is used as the criterion for determining whether each initial dimension meets the standard.

[0055] It is understandable that in the candidate dimensions of country, province, city or outlet, each candidate dimension contains multiple lower-level initial dimensions.

[0056] It is understandable that each initial dimension corresponds to its own preset value. For example, the preset value for a country is 100, the preset value for a province is 80, the preset value for a city is 60, the preset value for a branch is 40, and the preset value for a courier is 20. The specific preset value for each initial dimension can be set according to the actual application scenario, and is not limited here.

[0057] For example, if the first preset time period is the first quarter, the terminal obtains the total number of first-delivery express packages for each of the multiple initial dimensions in the first quarter. The terminal determines the initial dimensions that meet the second preset conditions as candidate dimensions. The second preset conditions are used to indicate that the total number of first-delivery express packages is less than or equal to the corresponding preset value. The preset value for the country is 100, the preset value for the province is 80, the preset value for the city is 60, the preset value for the outlet is 40, and the preset value for the courier is 20.

[0058] It is understandable that different initial dimensions, such as country, province, city, branch, and courier, can correspond to different total numbers of first-delivery packages. For example, if the total number of first-delivery packages in China is 100, these 100 packages are distributed as follows: 60 in Guangdong Province and 40 in Fujian Province; 40 in Guangdong Province are distributed as follows: 40 in Shenzhen and 20 in Guangzhou; 40 in Shenzhen are distributed as follows: 30 in Shenzhen branch A and 10 in Shenzhen branch B; 30 in Shenzhen branch A are distributed as follows: 16 in Shenzhen branch A1 couriers and 14 in Shenzhen branch A2 couriers; 10 in Shenzhen branch B are distributed as follows: 6 in Shenzhen branch B1 couriers and 4 in Shenzhen branch B2 couriers; and 20 in Guangzhou are distributed as follows: 12 in Guangzhou branch A and 8 in Guangzhou branch B; and 12 in Guangzhou branch A are distributed as follows: 1 in Guangzhou branch A1 couriers. 7 items from Guangzhou B branch and 5 items from Guangzhou A2 courier; 8 items from Guangzhou B branch, including 2 items from Guangzhou B1 courier and 6 items from Guangzhou B2 courier; 40 items from Fujian Province, including 30 items from Fuzhou City and 10 items from Xiamen City; 30 items from Fuzhou City, including 20 items from Fuzhou A branch and 10 items from Fuzhou B branch; 20 items from Fuzhou A branch, including 16 items from Fuzhou A1 courier and 4 items from Fuzhou A2 courier; 10 items from Fuzhou B branch, including 6 items from Fuzhou B1 courier and 4 items from Fuzhou B2 courier; 10 items from Xiamen City, including 6 items from Xiamen A branch and 4 items from Xiamen B branch; 6 items from Xiamen A branch, including 5 items from Xiamen A1 courier and 1 item from Xiamen A2 courier; 4 items from Xiamen B branch, including 3 items from Xiamen B1 courier and 1 item from Xiamen B2 courier.

[0059] It is understandable that different initial dimensions such as country, province, city, branch, and courier can correspond to the same total number of first-delivery packages. For example, the total number of first-delivery packages in China is 100, all of which are in Guangdong Province. These 100 packages are all delivered by a courier at branch A in Shenzhen, Guangdong Province.

[0060] 202. If the candidate dimension is a courier, then generate the first ratio of the courier.

[0061] Specifically, (1) if the candidate dimension is a courier, the terminal obtains the first historical number of couriers signed for in person and the first historical number of couriers delivered; (2) the terminal generates the first ratio of the courier based on the ratio between the first historical number of couriers signed for in person and the first historical number of couriers delivered.

[0062] For example, if the candidate dimension is a courier, the terminal obtains the first historical number of packages signed for in person and the first historical number of packages delivered by the courier. The first historical number of packages signed for in person is 5, and the first historical number of packages delivered is 100. Based on the ratio between the first historical number of packages signed for in person and the first historical number of packages delivered, the terminal generates the first ratio of the courier as 5%.

[0063] 203. If the first ratio is less than or equal to the first threshold, a first configuration file is generated. The first configuration file is used to indicate that the voice SMS function of the courier is turned off.

[0064] The first threshold can be 10% or 20%, and the specific first threshold can be set according to the actual application scenario.

[0065] For example, based on step 202, if the first threshold is 10%, then the first ratio of 5% is less than the first threshold of 10%, and the terminal generates a first configuration file, which is used to indicate that the voice SMS function for the courier is turned off.

[0066] 204. Obtain the total number of packages delivered by the courier in the second preset time period;

[0067] It should be noted that the second preset time period is after the first preset time period. For example, if the first preset time period is the first quarter, the second preset time period can be the second quarter or the third quarter. The specific second preset time period can be set according to the actual application scenario, and there is no limitation here.

[0068] For example, if the second preset time period is the second quarter, then the terminal obtains the total number of packages delivered by the courier in the second quarter, which is 50 packages.

[0069] 205. If the total number of packages delivered by the courier in the second round exceeds the corresponding preset value, the first configuration file will be deleted so that the courier's voice SMS function can be restored to normal operation.

[0070] For example, based on step 204, if the preset value for the courier is 20 packages, then the total number of packages delivered by the courier in the second round, which is 50 packages, is greater than the preset value of 20 packages. The terminal then deletes the first configuration file so that the courier's voice SMS function can be restored to normal operation.

[0071] 206. If the candidate dimension is a country, province, city or branch, then add the next-level initial dimension that meets the first preset condition to the target dimension set.

[0072] Specifically, (1) if the candidate dimension is a country, province, city or outlet, the terminal obtains the second historical number of packages signed for in person and the second historical number of packages delivered in person for each of the next-level initial dimensions in the candidate dimension; (2) the terminal generates a second ratio for each of the next-level initial dimensions based on the ratio between the second historical number of packages signed for in person and the second historical number of packages delivered in person for each of the next-level initial dimensions; (3) the terminal adds the next-level initial dimensions that meet the first preset condition to the target dimension set, where the first preset condition is used to indicate that the second ratio is less than or equal to the second threshold.

[0073] It is understandable that in the candidate dimensions of country, province, city or outlet, each candidate dimension contains multiple lower-level initial dimensions.

[0074] The second threshold can be 10% or 20%, and the specific second threshold can be set according to the actual application scenario.

[0075] For example, if the candidate dimension is a city, and a city contains multiple outlets, the terminal obtains the second historical number of packages signed for in person and the second historical number of packages delivered for each outlet. Based on the ratio between the second historical number of packages signed for in person and the second historical number of packages delivered for each outlet, the terminal generates a second ratio for each outlet. The terminal adds outlets that meet the first preset condition to the target dimension set. The first preset condition is used to indicate that the second ratio is less than or equal to the second threshold.

[0076] 207. Based on the target dimension set, determine the candidate dimensions as the target job dimensions and generate the corresponding second configuration file. The second configuration file is used to indicate that the voice SMS function of the target job dimension is turned off.

[0077] Specifically, (1) the terminal counts the number of initial dimensions at the next level of the target dimension set; (2) if the number of initial dimensions at the next level is less than or equal to the preset number of dimensions, the terminal determines the candidate dimension as the target job dimension and generates the second configuration file corresponding to the target job dimension.

[0078] The preset number of dimensions can be 5 or 6, and the specific preset number of dimensions can be set according to the actual application scenario.

[0079] For example, based on the example in step 206, the terminal counts the number of network points in the target dimension set. The number of network points is 3. If the preset number of dimensions is 5, then the number of network points is less than the preset number of dimensions. The terminal determines the city as the target operation dimension and generates a second configuration file corresponding to the target operation dimension. The second configuration file is used to indicate that the voice SMS function of the target operation dimension is turned off.

[0080] For example, the terminal generates multiple functional modules based on the first and second configuration files. These modules include: menu, filter conditions, fields, operations, view, and delete. The menu includes communication services, logistics information, voice SMS function disabling configuration, and delete. Filter conditions include dimension, dimension name, dimension number, creation time, and dimension batch number. Fields include dimension, dimension name, dimension number, dimension batch number, level, sending point, sending type, scan type, template, creation time, and creator. Operations include query, add, batch disable, and batch delete. The view function is used to view configuration records, and the delete function is used to delete the selected first or second configuration file. When a corresponding dimension is selected, the dimension number allows selection or input of the corresponding dimension details, and the corresponding dimension batch number can be queried using the dimension number. Individual or multiple selections of dimensions can be used to disable the voice SMS function. For example, if all signed SMS messages for Guangdong Province need to be disabled, simply select the province as the dimension, select Guangdong Province, find the corresponding second configuration file, and activate it to disable the voice SMS function for Guangdong Province.

[0081] 208. Obtain the total number of packages delivered in the second preset time period for the target operation dimension;

[0082] It should be noted that the second preset time period is after the first preset time period. For example, if the first preset time period is the first quarter, the second preset time period can be the second quarter or the third quarter. The specific second preset time period can be set according to the actual application scenario, and there is no limitation here.

[0083] For example, if the second preset time period is the second quarter, then the terminal obtains the total number of second-delivery packages in the second quarter for the target operation dimension, and the total number of second-delivery packages is 100.

[0084] 209. If the total number of second-order packages in the target job dimension is greater than the corresponding preset value, the second configuration file will be deleted so that the voice SMS function in the target job dimension can be restored to normal operation.

[0085] For example, based on the example in step 208, if the preset value corresponding to the target job dimension is 80 pieces, then the total number of second delivery packages in the target job dimension, 100 pieces, is greater than the preset value of 80 pieces. The terminal deletes the second configuration file so that the voice SMS function of the target job dimension can be restored to normal operation.

[0086] In this embodiment of the invention, candidate dimensions are determined based on the total number of first-delivery packages for each initial dimension. Then, corresponding processing is performed according to different candidate dimensions to generate corresponding configuration files, thereby enabling the voice SMS function to be turned off for different dimensions. This reduces the consumption of manpower costs, reduces errors in personnel operation, and improves the success rate of turning off the voice SMS function.

[0087] The configuration method for voice SMS in the embodiments of the present invention has been described above. The configuration device for voice SMS in the embodiments of the present invention will be described below. Please refer to [link / reference]. Figure 3 One embodiment of the voice SMS configuration device in this invention includes:

[0088] The determination module 301 is used to obtain the total number of first delivered express packages for each of the multiple initial dimensions in the first preset time period, and to determine the candidate dimensions based on the total number of first delivered express packages for each initial dimension. The multiple initial dimensions are arranged in descending order of hierarchy, including country, province, city, outlet and courier.

[0089] The ratio generation module 302 is used to generate the first ratio of the courier if the candidate dimension is the courier.

[0090] The file generation module 303 is used to generate a first configuration file if the first ratio is less than or equal to the first threshold. The first configuration file is used to indicate that the voice SMS function of the courier is turned off.

[0091] Add module 304, which is used to add the next-level initial dimension that meets the first preset condition to the target dimension set if the candidate dimension is a country, province, city or outlet.

[0092] The generation module 305 is used to determine the candidate dimensions as the target job dimensions based on the target dimension set and generate the corresponding second configuration file. The second configuration file is used to indicate that the voice SMS function of the target job dimension is turned off.

[0093] In this embodiment of the invention, candidate dimensions are determined based on the total number of first-delivery packages for each initial dimension. Then, corresponding processing is performed according to different candidate dimensions to generate corresponding configuration files, thereby enabling the voice SMS function to be turned off for different dimensions. This reduces the consumption of manpower costs, reduces errors in personnel operation, and improves the success rate of turning off the voice SMS function.

[0094] 0 Please see Figure 4 Another embodiment of the voice SMS configuration device in this invention includes:

[0095] The determination module 301 is used to obtain the total number of first delivered express packages for each of the multiple initial dimensions in the first preset time period, and to determine the candidate dimensions based on the total number of first delivered express packages for each initial dimension. The multiple initial dimensions are arranged in descending order of hierarchy, including country, province, city, outlet and courier.

[0096] 5. Ratio generation module 302 is used to generate the first ratio of the courier if the candidate dimension is courier;

[0097] The file generation module 303 is used to generate a first configuration file if the first ratio is less than or equal to the first threshold. The first configuration file is used to indicate that the voice SMS function of the courier is turned off.

[0098] Add module 304, which is used to add the next-level initial dimension that meets the first preset condition to the target dimension set if the candidate dimension is a country, province, city or outlet.

[0099] 0. The generation module 305 is used to determine the candidate dimensions as the target job dimensions based on the target dimension set and generate the corresponding second configuration file. The second configuration file is used to indicate that the voice SMS function of the target job dimension is turned off.

[0100] Optionally, the determination module 301 is specifically used for:

[0101] Get the total number of 5 express deliveries for each of the multiple initial dimensions in the first preset time period.

[0102] The initial dimension that meets the second preset condition is determined as the candidate dimension. The second preset condition is used to indicate that the total number of first delivered express packages is less than or equal to the corresponding preset value.

[0103] Optionally, the ratio generation module 302 is specifically used for:

[0104] If the candidate dimension is a courier, then obtain the number of packages signed for in person in the first history and the number of packages delivered in the first history of the courier.

[0105] The first ratio of the courier is generated based on the ratio between the number of packages signed for in person in the first history and the number of packages delivered in the first history.

[0106] Optionally, module 304 is added specifically for:

[0107] If the candidate dimension is a country, province, city or outlet, then obtain the second historical number of packages signed for in person and the second historical number of packages delivered for each of the next lower-level initial dimensions in the candidate dimension.

[0108] Based on the ratio between the number of packages signed for in person in the second history and the number of packages delivered in the second history of each next-level initial dimension, a second ratio is generated for each next-level initial dimension.

[0109] The next-level initial dimension that meets the first preset condition is added to the target dimension set. The first preset condition is used to indicate that the second ratio is less than or equal to the second threshold.

[0110] Optionally, the generation module 305 is specifically used for:

[0111] Count the number of the next-level initial dimensions of the target dimension set;

[0112] If the number of initial dimensions at the next level is less than or equal to the preset number of dimensions, then the candidate dimensions are determined as the target job dimensions, and a second configuration file corresponding to the target job dimensions is generated.

[0113] Optionally, the voice messaging configuration device also includes:

[0114] The first quantity acquisition module 306 is used to acquire the total number of packages delivered by the courier in the second preset time period.

[0115] The first deletion module 307 is used to delete the first configuration file if the total number of second delivery packages delivered by the courier exceeds the corresponding preset value, so that the courier's voice SMS function can be restored to normal operation.

[0116] Optionally, the voice messaging configuration device also includes:

[0117] The second quantity acquisition module 308 is used to acquire the total number of second delivered express packages in the second preset time period for the target operation dimension.

[0118] The second deletion module 309 is used to delete the second configuration file if the total number of second delivery packages in the target operation dimension is greater than the corresponding preset value, so that the voice SMS function in the target operation dimension can be restored to normal operation.

[0119] In this embodiment of the invention, candidate dimensions are determined based on the total number of first-delivery packages for each initial dimension. Then, corresponding processing is performed according to different candidate dimensions to generate corresponding configuration files, thereby enabling the voice SMS function to be turned off for different dimensions. This reduces the consumption of manpower costs, reduces errors in personnel operation, and improves the success rate of turning off the voice SMS function.

[0120] above Figure 3 and Figure 4 The configuration device for voice messaging in this embodiment of the invention will be described in detail from the perspective of modular functional entities. The configuration device for voice messaging in this embodiment of the invention will be described in detail from the perspective of hardware processing.

[0121] Figure 5 This is a schematic diagram of a voice SMS configuration device 500 provided in an embodiment of the present invention. The voice SMS configuration device 500 can vary significantly due to different configurations or performance characteristics. It may include one or more central processing units (CPUs) 510 (e.g., one or more processors) and a memory 520, and one or more storage media 530 (e.g., one or more mass storage devices) for storing application programs 533 or data 532. The memory 520 and storage media 530 can be temporary or persistent storage. The program stored in the storage media 530 may include one or more modules (not shown in the diagram), each module including a series of instruction operations on the voice SMS configuration device 500. Furthermore, the processor 510 may be configured to communicate with the storage media 530 and execute the series of instruction operations in the storage media 530 on the voice SMS configuration device 500.

[0122] The voice messaging configuration device 500 may also include one or more power supplies 540, one or more wired or wireless network interfaces 550, one or more input / output interfaces 560, and / or one or more operating systems 531, such as Windows Server, Mac OS X, Unix, Linux, FreeBSD, etc. Those skilled in the art will understand that... Figure 5 The configuration device structure for voice messaging shown does not constitute a limitation on the configuration device for voice messaging. It may include more or fewer components than shown, or combine certain components, or have different component arrangements.

[0123] The present invention also provides a voice SMS configuration device, the voice SMS configuration device including a memory and a processor, the memory storing computer-readable instructions, and when the computer-readable instructions are executed by the processor, the processor performs the steps of the voice SMS configuration method in the above embodiments.

[0124] The present invention also provides a computer-readable storage medium, which may be a non-volatile computer-readable storage medium or a volatile computer-readable storage medium, wherein the computer-readable storage medium stores instructions that, when executed on a computer, cause the computer to perform the steps of the voice SMS configuration method.

[0125] Those skilled in the art will clearly understand that, for the sake of convenience and brevity, the specific working processes of the systems, devices, and units described above can be referred to the corresponding processes in the foregoing method embodiments, and will not be repeated here.

[0126] If the integrated unit is implemented as a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present invention, in essence, or the part that contributes to the prior art, or all or part of the technical solution, can be embodied in the form of a software product. This computer software product is stored in a storage medium and includes several instructions to cause a computer device (which may be a personal computer, server, or network device, etc.) to execute all or part of the steps of the methods described in the various embodiments of the present invention. The aforementioned storage medium includes various media capable of storing program code, such as USB flash drives, portable hard drives, read-only memory (ROM), random access memory (RAM), magnetic disks, or optical disks.

[0127] The above-described embodiments are only used to illustrate the technical solutions of the present invention, and are not intended to limit it. Although the present invention has been described in detail with reference to the foregoing embodiments, those skilled in the art should understand that modifications can still be made to the technical solutions described in the foregoing embodiments, or equivalent substitutions can be made to some of the technical features. Such modifications or substitutions do not cause the essence of the corresponding technical solutions to deviate from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims

1. A method for configuring a voice message, the method comprising: The configuration method for the voice SMS includes: The total number of first delivered packages for each of the multiple initial dimensions is obtained in the first preset time period, and candidate dimensions are determined based on the total number of first delivered packages for each initial dimension. The multiple initial dimensions are arranged in descending order of hierarchy, including country, province, city, outlet and courier. If the candidate dimension is the courier, then the first ratio of the courier is generated; If the first ratio is less than or equal to the first threshold, a first configuration file is generated, which is used to indicate that the voice SMS function of the courier is turned off. If the candidate dimension is the country, the province, the city, or the outlet, then the next-level initial dimension that meets the first preset condition among the candidate dimensions is added to the target dimension set; Based on the target dimension set, the candidate dimensions are determined as target job dimensions, and a corresponding second configuration file is generated. The second configuration file is used to indicate that the voice SMS function of the target job dimension is turned off. If the candidate dimension is the courier, then generating the first ratio of the courier includes: if the candidate dimension is the courier, then obtaining the first historical number of packages signed for in person and the first historical number of packages delivered by the courier; and generating the first ratio of the courier based on the ratio between the first historical number of packages signed for in person and the first historical number of packages delivered. If the candidate dimension is the country, the province, the city, or the outlet, then the next-level initial dimension that meets the first preset condition is added to the target dimension set, including: if the candidate dimension is the country, the province, the city, or the outlet, then obtaining the second historical number of packages signed for in person and the second historical number of packages delivered in person for each next-level initial dimension in the candidate dimension; generating a second ratio for each next-level initial dimension based on the ratio between the second historical number of packages signed for in person and the second historical number of packages delivered in person for each next-level initial dimension; adding the next-level initial dimension that meets the first preset condition to the target dimension set, wherein the first preset condition is used to indicate that the second ratio is less than or equal to a second threshold.

2. The method for configuring voice SMS according to claim 1, characterized in that, The step of obtaining the total number of first delivered packages for each of the multiple initial dimensions in the first preset time period, and determining candidate dimensions based on the total number of first delivered packages for each initial dimension, includes: Get the total number of first-delivered packages for each of the multiple initial dimensions in the first preset time period; The initial dimension that meets the second preset condition is determined as the candidate dimension. The second preset condition is used to indicate that the total number of first delivered express packages is less than or equal to the corresponding preset value.

3. The method for configuring voice text messages according to any one of claims 1-2, characterized in that, The step of determining the candidate dimensions as target job dimensions based on the target dimension set and generating the corresponding second configuration file includes: Count the number of the next-level initial dimensions of the target dimension set; If the number of initial dimensions at the next level is less than or equal to the number of preset dimensions, then the candidate dimension is determined as the target job dimension, and a second configuration file corresponding to the target job dimension is generated.

4. The method for configuring voice SMS according to claim 1, characterized in that, After generating the first configuration file if the first ratio is less than or equal to the first threshold, the method further includes: Obtain the total number of packages delivered by the courier during the second preset time period; If the total number of packages delivered by the courier in the second round exceeds the corresponding preset value, the first configuration file will be deleted so that the courier's voice SMS function can be restored to normal operation.

5. The method for configuring voice SMS according to claim 1, characterized in that, After determining the candidate dimensions as target job dimensions based on the target dimension set and generating the corresponding second configuration file, the method further includes: Obtain the total number of packages delivered in the second time period for the target operation dimension; If the total number of second-delivery packages in the target task dimension is greater than the corresponding preset value, the second configuration file will be deleted so that the voice SMS function of the target task dimension can be restored to normal operation.

6. A device for configuring voice text messages, characterized in that, The voice SMS configuration device includes: The determination module is used to obtain the total number of first delivered packages for each of the multiple initial dimensions in the first preset time period, and to determine the candidate dimension based on the total number of first delivered packages for each initial dimension. The multiple initial dimensions are arranged in descending order of hierarchy, including country, province, city, outlet and courier. The ratio generation module is used to generate a first ratio of the courier if the candidate dimension is the courier. The file generation module is used to generate a first configuration file if the first ratio is less than or equal to a first threshold. The first configuration file is used to indicate that the voice SMS function of the courier is turned off. The module is used to add the next-level initial dimension that meets the first preset condition from the candidate dimension to the target dimension set if the candidate dimension is the country, the province, the city or the outlet. The generation module is used to determine the candidate dimensions as target job dimensions based on the target dimension set, and generate a corresponding second configuration file, which is used to indicate that the voice SMS function of the target job dimension is turned off; The ratio generation module is further configured to, if the candidate dimension is the courier, obtain the first historical number of packages signed for in person and the first historical number of packages delivered by the courier; and generate a first ratio of the courier based on the ratio between the first historical number of packages signed for in person and the first historical number of packages delivered. The addition module is further configured to: if the candidate dimension is the country, the province, the city, or the outlet, obtain the second historical number of packages signed for in person and the second historical number of packages delivered in person for each next-level initial dimension in the candidate dimension; generate a second ratio for each next-level initial dimension based on the ratio between the second historical number of packages signed for in person and the second historical number of packages delivered in person for each next-level initial dimension; and add the next-level initial dimensions that meet the first preset condition to the target dimension set, wherein the first preset condition is used to indicate that the second ratio is less than or equal to a second threshold.

7. A device for configuring voice text messages, characterized in that, The configuration device for the voice SMS message includes: a memory and at least one processor, wherein the memory stores instructions; The at least one processor invokes the instructions in the memory to cause the voice SMS configuration device to perform the voice SMS configuration method as described in any one of claims 1-5.

8. A computer-readable storage medium storing instructions thereon, characterized in that, When the instruction is executed by the processor, it implements the voice SMS configuration method as described in any one of claims 1-5.

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