Scientific and technological service operation achievement data processing method, device, storage medium and system

Abstract

This invention discloses a method for processing data on the operation and maintenance results of science and technology services, relating to the field of science and technology service operation and maintenance technology. The method includes: calculating the initial value of the current operation and maintenance based on the operation and maintenance volume, duration, results, and cost; calculating the value decay of the current operation and maintenance based on the operation and maintenance time interval; and calculating the overall operation and maintenance value based on the initial value and the value decay. This method enables the visualization of the initial value, the value decay, the overall operation and maintenance value, and their corresponding science and technology service operation and maintenance results data. This invention achieves the assessment of operation and maintenance value, and the visualization of operation and maintenance value and results data, facilitating user utilization of the data and effectively converting operation and maintenance results data.

Description

Technical Field

[0001] This invention relates to the field of technology service operation and maintenance technology, specifically to a method, apparatus, storage medium and system for processing technology service operation and maintenance results data. Background Technology

[0002] Technology service operation and maintenance (O&M) is essentially the operation and maintenance of networks, servers, and services at each stage of their lifecycle, aiming to achieve a mutually acceptable state in terms of cost, stability, and efficiency. During technology service O&M, it is necessary to process the data of the results of technology service O&M.

[0003] Current technology service operation and maintenance results data processing is limited to simple data processing such as data cleaning, filtering, and missing value removal. A large amount of multi-dimensional operation and maintenance results data is presented to users, but the data cannot be effectively transformed or used for operation and maintenance assessment. Summary of the Invention

[0004] To address the shortcomings of existing technologies, this invention provides a method, apparatus, storage medium, and system for processing data on the results of science and technology service operation and maintenance.

[0005] Firstly, a method for processing data on the results of technology service operation and maintenance includes the following steps:

[0006] Step 1: Obtain the technology service operation and maintenance results data for this operation and maintenance. The technology service operation and maintenance results data includes operation and maintenance volume, operation and maintenance results, operation and maintenance duration, operation and maintenance cost, and operation and maintenance time interval.

[0007] Step 2: Calculate the initial value of this maintenance operation based on the maintenance volume, maintenance duration, maintenance results, and maintenance cost.

[0008] Step 3: Calculate the maintenance value decay of this maintenance based on the maintenance time interval;

[0009] Step 4: Calculate the operation and maintenance value based on the initial operation and maintenance value and the operation and maintenance value decay, and visualize the initial operation and maintenance value, the operation and maintenance value decay, the operation and maintenance value and their corresponding technology service operation and maintenance results data.

[0010] Preferably, in step 2, the method for calculating the operational value of this operation based on the operational volume, operational duration, operational results, and operational costs includes:

[0011] Step 21: Determine the operation and maintenance result sequence based on the operation and maintenance results, and determine the operation and maintenance benefits based on the operation and maintenance result sequence;

[0012] Step 22: Determine the maintenance volume ratio based on the maintenance volume, the maintenance duration ratio based on the maintenance duration, and the cost ratio based on the cost.

[0013] Step 23: Calculate the initial value of operation and maintenance based on the operation and maintenance benefits, the operation and maintenance volume ratio, the operation and maintenance volume ratio, and the cost ratio.

[0014] Preferably, in step 21, the formula for determining the operation and maintenance benefits based on the operation and maintenance result sequence is:

[0015]

[0016] In the formula, G represents the operational efficiency. This represents the sequence of operation and maintenance results for the i-th type of operation and maintenance. This represents the sequence of operational difficulty for the i-th type of operation and maintenance, where the sequence is determined based on the preset operational difficulty for each type of operation and maintenance. i θ represents the length of the sequence of operation and maintenance results of type i. i This represents the weight of the i-th type of operation and maintenance.

[0017] Preferably, in step 22, the formula for determining the maintenance ratio based on the maintenance volume, the maintenance duration ratio based on the maintenance duration, and the cost ratio based on the cost is as follows:

[0018]

[0019]

[0020]

[0021] In the formula, X represents the maintenance ratio, x represents the maintenance volume, X0 represents the target maintenance volume, T represents the time ratio, t represents the maintenance duration, T0 represents the target maintenance duration, C represents the cost ratio, c represents the maintenance cost, and C0 represents the target maintenance cost.

[0022] Preferably, in step 23, the formula for calculating the initial value of operation and maintenance based on the operation and maintenance efficiency, the operation and maintenance volume ratio, and the cost ratio is as follows:

[0023]

[0024] In the formula, V0 represents the initial value of operation and maintenance.

[0025] Preferably, in step 3, the formula for calculating the attenuation of maintenance value for this maintenance operation based on the maintenance time interval is as follows:

[0026]

[0027] In the formula, μ(Δt) represents the decay of operational value. This indicates the decay of maintenance value over a preset time, where t0 represents the preset time.

[0028] Preferably, the formula for calculating the operation and maintenance value based on the initial operation and maintenance value and the operation and maintenance value decay is as follows:

[0029] V = v·(1-μ(Δt))

[0030] In the formula, V represents the value of operation and maintenance.

[0031] Secondly, a data processing device for the operation and maintenance results of technology services includes:

[0032] The data acquisition module is used to acquire the technical service operation and maintenance results data of this operation and maintenance, which includes operation and maintenance volume, operation and maintenance results, operation and maintenance duration, operation and maintenance time interval, and operation and maintenance cost.

[0033] The first preprocessing module is used to calculate the initial value of maintenance based on the maintenance volume, maintenance duration, maintenance results, and maintenance costs.

[0034] The second preprocessing module is used to calculate the attenuation of the maintenance value of this maintenance based on the maintenance time interval.

[0035] The visualization module is used to calculate the operation and maintenance value based on the initial operation and maintenance value and the operation and maintenance value decay, and to visualize and display the operation and maintenance value and its corresponding technology service operation and maintenance results data.

[0036] Thirdly, a computer-readable storage medium includes a stored computer program, wherein, when the computer program is executed, it controls the device containing the computer-readable storage medium to perform the steps of the technology service operation and maintenance results data processing method as described in any one of the above.

[0037] Fourthly, a technology service operation and maintenance results data processing system includes a processor, a memory, and a computer program stored in the memory and configured to be executed by the processor, wherein the processor executes the computer program to implement the steps of the technology service operation and maintenance results data processing method as described in any one of the above.

[0038] The beneficial effects of this invention are reflected in the following aspects: This invention calculates the initial value of this maintenance operation based on the maintenance volume, duration, results, and cost; calculates the value decay based on the maintenance time interval; and calculates the overall maintenance value based on the initial value and the value decay, thus achieving a visual display of the initial value, the value decay, the overall maintenance value, and their corresponding technology service maintenance results data. This invention enables the assessment of maintenance value, the visualization of maintenance value and results data, and the conversion of maintenance results data, facilitating user utilization of the maintenance results data. Attached Figure Description

[0039] To more clearly illustrate the specific embodiments of the present invention or the technical solutions in the prior art, the accompanying drawings used in the description of the specific embodiments or the prior art will be briefly introduced below. In all the drawings, similar elements or parts are generally identified by similar reference numerals. In the drawings, the elements or parts are not necessarily drawn to scale.

[0040] Figure 1 A flowchart illustrating a method for processing data on the operation and maintenance results of a technology service, as provided in an embodiment of the present invention;

[0041] Figure 2 This is a sub-flowchart of a method for processing data on the operation and maintenance results of science and technology services provided in an embodiment of the present invention;

[0042] Figure 3 This is a schematic diagram of the structure of a technology service operation and maintenance results data processing device provided in an embodiment of the present invention;

[0043] Figure 4 This is a schematic diagram of the structure of a technology service operation and maintenance results data processing system provided in an embodiment of the present invention. Detailed Implementation

[0044] The embodiments of the technical solution of the present invention will now be described in detail with reference to the accompanying drawings. These embodiments are merely illustrative of the technical solution of the present invention and are therefore intended to limit the scope of protection of the present invention.

[0045] It should be noted that, unless otherwise stated, the technical or scientific terms used in this application should have the ordinary meaning as understood by one of ordinary skill in the art to which this invention pertains.

[0046] Example 1

[0047] refer to Figure 1 , Figure 1 A flowchart illustrating a method for processing data on the operation and maintenance results of science and technology services, as provided in an embodiment of the present invention, is included in the following steps:

[0048] Step 1: Obtain the technical service operation and maintenance results data for this operation and maintenance;

[0049] In a specific embodiment, the technology service operation and maintenance results data includes operation and maintenance volume, operation and maintenance results, operation and maintenance duration, operation and maintenance cost, operation and maintenance time interval, etc.

[0050] The operation and maintenance volume includes data on operation and maintenance projects, such as assets, equipment, and networks; the operation and maintenance results include the number of anomalies and the resolution status of anomalies; the operation and maintenance duration is a continuous operation and maintenance time period; and the operation and maintenance cost is the total cost of each operation and maintenance, which may include costs for electricity, equipment, and personnel. The specific operation and maintenance cost calculation method can adopt existing methods and is not limited in this embodiment of the invention.

[0051] It should be noted that the operation and maintenance results data used in the embodiments of the present invention have already undergone basic processing such as data cleaning and filtering. Furthermore, the operation and maintenance involved in the embodiments of the present invention refers to a specific operation and maintenance task, which includes specific operation and maintenance time, operation and maintenance items, operation and maintenance personnel, and other information.

[0052] Step 2: Calculate the initial value of this maintenance operation based on the maintenance volume, maintenance duration, maintenance results, and maintenance cost.

[0053] In this embodiment of the invention, step 2, the method for calculating the operational value of this operation based on the operational volume, operational duration, operational results, and operational costs, includes:

[0054] Step 21: Determine the operation and maintenance result sequence based on the operation and maintenance results, and determine the operation and maintenance benefits based on the operation and maintenance result sequence;

[0055] Step 22: Determine the maintenance volume ratio based on the maintenance volume, the maintenance duration ratio based on the maintenance duration, and the cost ratio based on the cost.

[0056] Step 23: Calculate the initial value of operation and maintenance based on the operation and maintenance benefits, the operation and maintenance volume ratio, the operation and maintenance volume ratio, and the cost ratio.

[0057] Specifically, the operational benefits can be known from the operational results. The operational value of each operation is not only related to the operational benefits but also to factors such as operational coverage, duration, and cost. Therefore, this invention uses the above method to calculate the operational value of operations.

[0058] In this embodiment of the invention, since the operation and maintenance types (e.g., equipment, assets, networks) are different, the operation and maintenance results can be classified according to the operation and maintenance type to obtain a sequence of operation and maintenance results for different types of operation and maintenance. For example, in, This indicates equipment maintenance; 1 indicates the anomaly has been resolved, and 0 indicates the anomaly has not been resolved. Furthermore, since different maintenance types have varying levels of difficulty, this difficulty is determined by historical maintenance results. The fewer historical maintenance records and the more anomalies resolved, the lower the maintenance difficulty. For example, Specifically, the formula for determining the operational benefits based on the aforementioned operational results sequence is as follows:

[0059]

[0060] In the formula, G represents the operational efficiency. This represents the sequence of operation and maintenance results for the i-th type of operation and maintenance. This represents the sequence of operational difficulty for the i-th type of operation and maintenance, where the sequence is determined based on the preset operational difficulty for each type of operation and maintenance. i θ represents the length of the sequence of operation and maintenance results of type i. i This represents the weight of the i-th type of operation and maintenance. Since the operation and maintenance types are different, their overall difficulty is also different, and their weights are naturally different as well.

[0061] In this embodiment of the invention, 22, the formula for determining the maintenance ratio based on the maintenance volume, the maintenance duration ratio based on the maintenance duration, and the cost ratio based on the cost is as follows:

[0062]

[0063]

[0064]

[0065] In the formula, X represents the maintenance ratio, x represents the maintenance volume, X0 represents the target maintenance volume, T represents the time ratio, t represents the maintenance duration, T0 represents the target maintenance duration, C represents the cost ratio, c represents the maintenance cost, and C0 represents the target maintenance cost.

[0066] Specifically, the target maintenance volume is the sum of all objects that the user needs to maintain, the target maintenance duration is the preset total maintenance duration for all objects, and the target cost is the preset maintenance cost for a single maintenance operation or for all maintenance operations within a certain continuous time period.

[0067] In this embodiment of the invention, step 23, the formula for calculating the initial value of operation and maintenance based on the operation and maintenance efficiency, the operation and maintenance volume ratio, the operation and maintenance volume ratio, and the cost ratio is as follows:

[0068]

[0069] In the formula, V0 represents the initial value of operation and maintenance.

[0070] As described above, the operational value is related to the operational efficiency, the operational volume ratio, and the cost ratio. The longer the operational duration, the lower the operational value and the higher the operational cost; conversely, the higher the operational volume, the higher the operational value. This method allows for the evaluation of operational value from multiple perspectives.

[0071] Step 3: Calculate the maintenance value decay of this maintenance based on the maintenance time interval;

[0072] In this embodiment of the invention, since the probability of equipment and assets malfunctioning increases due to prolonged periods without maintenance or operation tasks, the value of maintenance decreases with the maintenance time interval. Therefore, the formula for calculating the decrease in the maintenance value of this maintenance based on the maintenance time interval is as follows:

[0073]

[0074] In the formula, μ(Δt) represents the decay of operational value. This indicates the decay of maintenance value over a preset time, where t0 represents the preset time.

[0075] Step 4: Calculate the operation and maintenance value based on the initial operation and maintenance value and the operation and maintenance value decay, and visualize the initial operation and maintenance value, the operation and maintenance value decay, the operation and maintenance value and their corresponding technology service operation and maintenance results data.

[0076] In this embodiment of the invention, the formula for calculating the operation and maintenance value based on the initial operation and maintenance value and the operation and maintenance value decay is as follows:

[0077] V = v·(1-μ(Δt))

[0078] In the formula, V represents the value of operation and maintenance.

[0079] The above method yields a dynamically changing operational value over time, which users can use to plan future operational tasks. Specifically, when the operational value decays to a certain threshold, further operational work must be performed to improve operational efficiency and value.

[0080] Specifically, the display of data on the results of science and technology service operation and maintenance can be done through devices such as computers, mobile terminals, and large screens, and can be presented in the form of tables, bar charts, etc., without limitation in the embodiments of this invention.

[0081] In summary, this invention filters out data affecting operational value from multi-dimensional technology service operation and maintenance (O&M) outcome data, including O&M volume, O&M results, O&M duration, O&M cost, and O&M time intervals. It calculates the initial O&M value based on the O&M volume, O&M duration, O&M results, and O&M cost; calculates the O&M value decay based on the O&M time intervals; and calculates the overall O&M value based on the initial O&M value and the O&M value decay. This enables a visual display of the initial O&M value, the O&M value decay, the overall O&M value, and their corresponding technology service O&M outcome data. This invention achieves the assessment of O&M value and the visual display of O&M value and O&M outcome data, facilitating user utilization of O&M outcome data and effectively realizing the transformation of O&M outcome data.

[0082] Example 2

[0083] refer to Figure 2 , Figure 2 This is a schematic diagram of a data processing device for the operation and maintenance results of a technology service provided in an embodiment of the present invention. The device includes:

[0084] The data acquisition module is used to acquire the technical service operation and maintenance results data of this operation and maintenance, which includes operation and maintenance volume, operation and maintenance results, operation and maintenance duration, operation and maintenance time interval, and operation and maintenance cost.

[0085] The first preprocessing module is used to calculate the initial value of maintenance based on the maintenance volume, maintenance duration, maintenance results, and maintenance costs.

[0086] The second preprocessing module is used to calculate the attenuation of the maintenance value of this maintenance based on the maintenance time interval.

[0087] The visualization module is used to calculate the operation and maintenance value based on the initial operation and maintenance value and the operation and maintenance value decay, and to visualize and display the operation and maintenance value and its corresponding technology service operation and maintenance results data.

[0088] The technology service operation and maintenance results data processing device provided in this embodiment of the invention and the technology service operation and maintenance results data processing method provided in the above embodiment are based on the same inventive concept. For more specific working principles of the various modules provided in this embodiment of the invention, please refer to the above embodiment, which will not be repeated in this embodiment of the invention.

[0089] Example 3

[0090] One embodiment of the present invention provides a computer-readable storage medium, the computer-readable storage medium including a stored computer program, wherein, when the computer program is executed, it controls the device where the computer-readable storage medium is located to perform the steps of the technology service operation and maintenance data processing method described above.

[0091] The computer program includes computer program code, which can be in the form of source code, object code, executable file, or some intermediate form. The computer-readable medium can include: any entity or device capable of carrying the computer program code, recording media, USB flash drive, portable hard drive, magnetic disk, optical disk, computer memory, read-only memory (ROM), random access memory (RAM), electrical carrier signals, telecommunication signals, and software distribution media, etc. It should be noted that the content included in the computer-readable medium can be appropriately added or removed according to the requirements of legislation and patent practice in the jurisdiction. For example, in some jurisdictions, according to legislation and patent practice, computer-readable media do not include electrical carrier signals and telecommunication signals.

[0092] It should be noted that the device embodiments described above are merely illustrative. The units described as separate components may or may not be physically separate, and the components shown as units may or may not be physical units; that is, they may be located in one place or distributed across multiple network units. Some or all of the modules can be selected to achieve the purpose of this embodiment according to actual needs. Furthermore, in the accompanying drawings of the device embodiments provided by this invention, the connection relationships between units indicate that they have communication connections, which can be specifically implemented as one or more communication buses or signal lines. Those skilled in the art can understand and implement this without any creative effort.

[0093] Example 4

[0094] In addition to the methods, apparatus and storage media described above, embodiments of the present invention also provide a data processing system for the operation and maintenance results of science and technology services.

[0095] The data processing system includes a processor, a memory, and a computer program stored in the memory and configured to be executed by the processor. When the processor executes the computer program, it implements the data processing method for the operation and maintenance results of science and technology services as described above.

[0096] The processor can be a Central Processing Unit (CPU), or other general-purpose processors, digital signal processors (DSPs), application-specific integrated circuits (ASICs), field-programmable gate arrays (FPGAs), or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc. A general-purpose processor can be a microprocessor or any conventional processor. The processor is the control center of the device, connecting various parts of the device via various interfaces and lines.

[0097] The memory can be used to store the computer programs and / or modules. The processor implements various functions of the device by running or executing the computer programs and / or modules stored in the memory and by calling data stored in the memory. The memory may mainly include a program storage area and a data storage area. The program storage area may store the operating system, at least one application program required for a function (such as sound playback function, image playback function, etc.), etc.; the data storage area may store data created according to the use of the mobile phone (such as audio data, phonebook, etc.). In addition, the memory may include high-speed random access memory, and may also include non-volatile memory, such as hard disk, memory, plug-in hard disk, smart media card (SMC), secure digital (SD) card, flash card, at least one disk storage device, flash memory device, or other volatile solid-state storage device.

[0098] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention, and not to limit them. Although the present invention has been described in detail with reference to the foregoing embodiments, those skilled in the art should understand that modifications can still be made to the technical solutions described in the foregoing embodiments, or equivalent substitutions can be made to some or all of the technical features therein. Such modifications or substitutions do not cause the essence of the corresponding technical solutions to deviate from the scope of the technical solutions of the embodiments of the present invention, and they should all be covered within the scope of the claims and specification of the present invention.

Claims

1. A method for processing data on the results of technology service operation and maintenance, characterized in that, Includes the following steps: Step 1: Obtain the technology service operation and maintenance results data for this operation and maintenance. The technology service operation and maintenance results data includes operation and maintenance volume, operation and maintenance results, operation and maintenance duration, operation and maintenance cost, and operation and maintenance time interval. Step 2: Calculate the initial value of this maintenance operation based on the maintenance volume, maintenance duration, maintenance results, and maintenance cost. Step 3: Calculate the maintenance value decay of this maintenance based on the maintenance time interval; Step 4: Calculate the operation and maintenance value based on the initial operation and maintenance value and the operation and maintenance value decay, and visualize the initial operation and maintenance value, the operation and maintenance value decay, the operation and maintenance value and their corresponding technology service operation and maintenance results data. Step 2, the method for calculating the initial value of this maintenance operation based on the maintenance volume, maintenance duration, maintenance results, and maintenance cost includes: Step 21: Determine the operation and maintenance result sequence based on the operation and maintenance results, and determine the operation and maintenance benefits based on the operation and maintenance result sequence; Step 22: Determine the maintenance volume ratio based on the maintenance volume, the maintenance duration ratio based on the maintenance duration, and the cost ratio based on the cost. Step 23: Calculate the initial value of operation and maintenance based on the operation and maintenance efficiency, the operation and maintenance volume ratio, the operation and maintenance duration ratio, and the cost ratio; Step 21, the formula for determining the operation and maintenance benefits based on the operation and maintenance result sequence is as follows: In the formula, G Indicates operational efficiency. This represents the sequence of operation and maintenance results for the i-th type of operation and maintenance. This represents the sequence of operational difficulty for the i-th type of operation and maintenance, which is determined based on the preset operational difficulty for each type of operation and maintenance. This represents the length of the sequence of operation and maintenance results of type i. This represents the weight of the i-th type of operation and maintenance; In step 22, the maintenance ratio is determined based on the maintenance volume, the maintenance duration ratio is determined based on the maintenance duration, and the cost ratio is determined based on the cost. The formula is as follows: In the formula, X This indicates the ratio of maintenance workload. x Indicates the amount of maintenance work. X 0 indicates the target maintenance workload. T This represents the time ratio, where t represents the maintenance time. T 0 indicates the target maintenance duration. C Indicates the cost ratio. c Indicates operation and maintenance costs. C Zero target maintenance cost; Step 23, the formula for calculating the initial value of operation and maintenance based on the operation and maintenance efficiency, the operation and maintenance volume ratio, the operation and maintenance duration ratio, and the cost ratio is as follows: In the formula, V 0 represents the initial value of operation and maintenance.

2. The method for processing data on the operation and maintenance results of science and technology services according to claim 1, characterized in that, In step 3, the formula for calculating the attenuation of maintenance value for this maintenance operation based on the maintenance time interval is as follows: In the formula, This indicates a decline in the value of operations and maintenance. This indicates that the value of maintenance decreases over a preset time. t 0 indicates the preset time.

3. The method for processing data on the results of science and technology service operation and maintenance according to claim 1, characterized in that, The formula for calculating the operation and maintenance value based on the initial operation and maintenance value and the operation and maintenance value decay is as follows: In the formula, V This indicates operational and maintenance value.

4. A data processing device for the results of science and technology service operation and maintenance, characterized in that, The processing device applies the technology service operation and maintenance results data processing method as described in any one of claims 1 to 3, and the processing device includes: The data acquisition module is used to acquire the technical service operation and maintenance results data of this operation and maintenance, which includes operation and maintenance volume, operation and maintenance results, operation and maintenance duration, operation and maintenance time interval, and operation and maintenance cost. The first preprocessing module is used to calculate the initial value of maintenance based on the maintenance volume, maintenance duration, maintenance results, and maintenance costs. The second preprocessing module is used to calculate the attenuation of the maintenance value of this maintenance based on the maintenance time interval. The visualization module is used to calculate the operation and maintenance value based on the initial operation and maintenance value and the operation and maintenance value decay, and to visualize and display the operation and maintenance value and its corresponding technology service operation and maintenance results data.

5. A computer-readable storage medium, characterized in that, The computer-readable storage medium includes a stored computer program, wherein, when the computer program is executed, it controls the device containing the computer-readable storage medium to perform the steps of the data processing method for the operation and maintenance results of science and technology services as described in any one of claims 1 to 3.

6. A data processing system for the results of science and technology service operation and maintenance, characterized in that, It includes a processor, a memory, and a computer program stored in the memory and configured to be executed by the processor, wherein the processor executes the computer program to implement the steps of the data processing method for the operation and maintenance results of science and technology services as described in any one of claims 1 to 3.

Images