An interactive elevator control method and system for a shopping mall

Abstract

The application provides an interactive elevator control method and system for a shopping mall. The method comprises the following steps: editing interactive content through a cloud and sending the interactive content to an interactive unit, wherein the interactive content comprises interactive merchant advertisement content and a binding relationship between the interactive content and an interactive medium of the interactive unit and floor information of a merchant; when a customer interacts through the interactive medium, corresponding interactive merchant advertisement content is displayed on a display screen of the interactive unit; when the customer sets a merchant bound with the interactive merchant advertisement content as a destination, a floor navigation map is displayed on the display screen according to corresponding floor information of the merchant, and floor information is automatically sent to a simulation key unit through the interactive unit, so that the simulation key unit sends a floor call signal to an elevator control unit; when the elevator control unit receives the floor call signal, an elevator arrives at the floor. Through the method, a new shopping experience can be provided for customers of the shopping mall.

Description

Technical Field

[0001] This application relates to the field of elevator technology, and more particularly to an interactive elevator control technology for shopping malls. Background Technology

[0002] Elevators are essential equipment in public places such as large shopping malls and office buildings, and it is common to use elevator cars as a medium for media. However, existing media methods are mostly focused on product advertising. Although limited interaction can be achieved by setting up touch screens, the interaction with customers is not linked to the elevator itself, and customers cannot use interaction to call the elevator or make purchases, thus failing to obtain a deeper shopping experience. Summary of the Invention

[0003] The purpose of this application is to provide an interactive elevator control method and system for shopping malls, so that passengers entering the mall elevators can call the elevators through interaction and obtain a more in-depth shopping experience.

[0004] According to one aspect of this application, an interactive elevator control method for shopping malls is provided, wherein the method includes:

[0005] Interactive content is edited via the cloud and sent to the interactive unit inside the elevator car. The interactive content includes one or more interactive merchant advertisements and the binding relationship between the interactive merchant advertisements and the interactive medium of the interactive unit and the information of the floor where the merchant is located, so as to display the interactive content on the display screen of the interactive unit.

[0006] When a customer interacts with the interactive content through an interactive medium, interactive merchant advertising content bound to the interactive medium triggered by the customer is displayed on the screen of the interactive unit.

[0007] When a customer accesses interactive merchant advertising content through interactive media and sets the merchant bound to the interactive merchant advertising content as the destination, the floor navigation map of the merchant's floor is displayed on the screen of the interactive unit according to the floor information of the merchant bound to the interactive merchant advertising content. The interactive unit then automatically sends the floor information to the simulated button unit, so that the simulated button unit sends a floor call signal to the elevator control unit.

[0008] When the elevator control unit receives the floor call signal, it controls the elevator to reach that floor.

[0009] Optionally, the step of editing interactive content via the cloud and sending it to the interactive unit inside the elevator car includes:

[0010] Interactive content can be edited via the cloud and sent to the interactive unit inside the elevator car via the elevator control unit.

[0011] Optionally, before editing the interactive content and sending it to the interactive unit inside the elevator car, the mall's floor navigation map is sent to the interactive unit via the cloud.

[0012] Optionally, the interactive unit's display screen also shows navigation routes to the floor where the merchant is located as the destination.

[0013] Optionally, the interactive medium includes at least one of the following:

[0014] Voice module;

[0015] touchscreen;

[0016] AR and / or VR modules.

[0017] Optionally, when a customer accesses interactive merchant advertising content through interactive media and shops online, the method further includes:

[0018] The selected item information and delivery location information are sent to the cloud via the interactive unit, wherein the delivery location information includes the delivery start location and the delivery destination location;

[0019] The selected item information and delivery location information are synchronized to the delivery robot via the cloud, so that the delivery robot can deliver the selected item from the delivery start location to the delivery destination location.

[0020] Optionally, the interactive elevator control method for shopping malls further includes:

[0021] When the delivery machine retrieves the selected items from the delivery origin and delivers them to the delivery destination, it automatically contacts the customer to pick up the order.

[0022] According to another aspect of this application, an interactive elevator control system for shopping malls is provided, characterized in that the system comprises:

[0023] The cloud-based elevator car interaction unit includes a simulated button unit and an elevator control unit, wherein the interaction unit includes an interaction medium and a display screen;

[0024] The cloud is used to communicate with the interactive unit, edit interactive content and send it to the interactive unit. The interactive content includes one or more interactive merchant advertisements and the binding relationship between the interactive merchant advertisements and the interactive medium of the interactive unit and the floor information of the merchant, so as to display the interactive content on the display screen of the interactive unit.

[0025] The interactive unit is used to communicate with the simulated button unit. When a customer interacts with the interactive content through the interactive medium, the interactive merchant advertisement content bound to the interactive medium triggered by the customer is displayed on the screen. When the customer accesses the interactive merchant advertisement content through the interactive medium and sets the merchant bound to the interactive advertisement content as the destination, the floor navigation map of the floor where the merchant is located is displayed on the screen according to the floor information of the merchant bound to the interactive merchant advertisement content, and the floor information is automatically sent to the simulated button unit.

[0026] The simulated button unit is used to communicate with the elevator control unit, and after receiving the floor information sent by the interaction unit, it sends a floor call signal to the elevator control unit.

[0027] The elevator control unit is used to receive the floor call signal sent by the analog button unit and then control the elevator to reach the floor.

[0028] Optionally, the cloud platform is further configured to communicate with the elevator control unit, and the interaction unit is further configured to communicate with the elevator control unit, wherein communicating with the interaction unit includes:

[0029] The elevator control unit communicates with the interaction unit.

[0030] Optionally, when a customer accesses interactive advertising content through an interactive medium and shops online, the cloud is also used to receive selected item information and delivery location information sent by the interactive unit.

[0031] Optionally, the interactive elevator control system for shopping malls further includes:

[0032] Delivery robots, among which,

[0033] The cloud platform is also used to synchronize the selected item information and delivery location information to the delivery robot;

[0034] The delivery robot is used to acquire the selected item information and delivery location information, and based on the selected item information and delivery location information, acquire the selected item from the delivery start location and deliver it to the delivery destination location.

[0035] Compared with existing technologies, this application provides an interactive elevator control method and system for shopping malls. The method includes: editing interactive content via the cloud and sending it to an interactive unit inside the elevator car; wherein the interactive content includes one or more interactive merchant advertisements and a binding relationship between the interactive merchant advertisements and the interactive medium of the interactive unit and the merchant's floor information, to display the interactive content on the display screen of the interactive unit; when a customer interacts with the interactive content via the interactive medium, the interactive merchant advertisement content bound to the customer-triggered interactive medium is displayed on the display screen of the interactive unit; when a customer accesses the interactive merchant advertisement content via the interactive medium and sets the merchant bound to the interactive merchant advertisement content as their destination, a floor navigation map of the merchant's floor is displayed on the display screen of the interactive unit according to the floor information of the merchant bound to the interactive merchant advertisement content, and the floor information is automatically sent to a simulated button unit through the interactive unit, causing the simulated button unit to send a floor call signal to the elevator control unit; when the elevator control unit receives the floor call signal, it controls the elevator to reach the floor. Optionally, the mall's floor navigation map is sent to the interactive unit via the cloud, and the navigation route to the floor where the merchant is set as the destination is also displayed on the interactive unit's screen. Optionally, when a customer accesses interactive merchant advertising content through the interactive medium and shops online, the method further includes: sending selected item information and delivery location information to the cloud via the interactive unit, wherein the delivery location information includes the delivery start location and delivery destination location; synchronizing the selected item information and delivery location information to the delivery robot via the cloud, so that the delivery robot can deliver the selected items from the delivery start location to the delivery destination location. Through this method, mall customers can view interactive content displayed by merchant operators on the interactive unit's screen while riding the elevator, interact through the interactive medium of the interactive unit, and call the elevator to the floor of the merchant they are interested in, providing a new shopping experience. They can also go directly to the merchant they are interested in according to the displayed navigation route. After shopping online through interaction, the purchased items can be picked up by the delivery robot at the customer's designated delivery destination location. This further enhances the user's shopping experience. Attached Figure Description

[0036] Other features, objects, and advantages of the invention will become more apparent from the following detailed description of non-limiting embodiments with reference to the accompanying drawings:

[0037] Figure 1 A schematic diagram of an interactive elevator control method for shopping malls, according to one aspect of this application, is shown.

[0038] Figure 2This diagram illustrates the interactive content of an interactive elevator control method for shopping malls, according to an alternative embodiment of one aspect of this application.

[0039] Figure 3 This diagram illustrates the structure of an interactive elevator control system for a shopping mall, representing another aspect of this application.

[0040] Figure 4 A schematic diagram illustrating the structure of an interactive elevator control system for a shopping mall, representing an alternative embodiment of another aspect of this application;

[0041] Figure 5 A schematic diagram illustrating the structure of an interactive elevator control system for a shopping mall, representing another alternative embodiment of another aspect of this application;

[0042] In the accompanying drawings, the same or similar reference numerals represent the same or similar parts. For the sake of simplicity, the figures schematically illustrate the relevant parts of the invention and do not represent their actual structure as a product.

[0043] In addition, to make the drawings concise and easy to understand, some attached drawings may only schematically indicate one of the components that have the same structure or function. Detailed Implementation

[0044] The present application will now be described in further detail with reference to the accompanying drawings.

[0045] In a typical configuration of various embodiments of this application, the method execution entity, each trusted party of the system, and / or each module of the device may include one or more processors (CPU), input / output interfaces, network interfaces, and memory.

[0046] Memory may include non-persistent storage in computer-readable media, such as random access memory (RAM) and / or non-volatile memory, such as read-only memory (ROM) or flash RAM. Memory is an example of computer-readable media.

[0047] Computer-readable media include both permanent and non-permanent, removable and non-removable media that can store information using any method or technology. Information can be computer-readable instructions, data structures, modules of programs, or other data. Examples of computer storage media include, but are not limited to, phase-change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technologies, CD-ROM, digital versatile optical disc (DVD) or other optical storage, magnetic tape, magnetic disk storage or other magnetic storage devices, or any other non-transferable medium that can be used to store information accessible by a computing device. As defined herein, computer-readable media does not include non-transitory computer-readable media, such as modulated data signals and carrier waves.

[0048] To further illustrate the technical means adopted and the effects achieved in this application, the technical solution of this application will be clearly and completely described below in conjunction with the accompanying drawings and embodiments.

[0049] With the development of the internet, intelligent manufacturing, and the Internet of Things, many new retail application scenarios have emerged. For operators of large shopping malls, the primary concern is how to add new sales scenarios or models to traditional business models to attract customers, enhance the mall's selling points, and thus boost sales and profits. This application provides a technical solution for interactive elevator control in shopping malls, which can at least partially meet the concerns of shopping mall operators.

[0050] The various method embodiments and / or optional embodiments of this application can be implemented in an interactive elevator call system 100. This interactive system includes: a cloud platform (or cloud server), an elevator control unit, an interaction unit, and an analog button unit. The cloud platform communicates with the elevator control unit and / or the interaction unit via a network, which can be a wireless network or a wired network; no specific limitation is made here, and any network suitable for this application should be included within the scope of protection of this application. The elevator control unit, the interaction unit, and the analog button unit communicate based on a bus, which can be an RS-485 bus, a CAN bus, or other buses; no specific limitation is made here, and any network suitable for this application should be included within the scope of protection of this application.

[0051] Figure 1 An interactive elevator control method for a shopping mall is shown as one aspect of this application, wherein the method includes:

[0052] S101 edits interactive content via the cloud and sends it to the interactive unit inside the elevator car. The interactive content includes one or more interactive merchant advertisements and the binding relationship between the interactive merchant advertisements and the interactive medium of the interactive unit and the information of the floor where the merchant is located, so as to display the interactive content on the display screen of the interactive unit.

[0053] S102 When a customer interacts with the interactive content through an interactive medium, the interactive merchant advertisement content bound to the interactive medium triggered by the customer is displayed on the screen of the interactive unit.

[0054] S103 When a customer accesses interactive merchant advertising content through interactive media and sets the merchant bound to the interactive merchant advertising content as the destination, the floor navigation map of the merchant's floor is displayed on the screen of the interactive unit according to the floor information of the merchant bound to the interactive merchant advertising content. The interactive unit then automatically sends the floor information to the simulated button unit, so that the simulated button unit sends a floor call signal to the elevator control unit.

[0055] S104 When the elevator control unit receives the floor call signal, it controls the elevator to reach the floor.

[0056] In this embodiment of the method, in step S101, an interactive content service application can be deployed in the cloud of the interactive elevator call system 100. The mall operator, based on their business strategy, can edit interactive content through the cloud-deployed application or its client, completing content that can be stored in the cloud and published via the network to the interactive units inside the elevator cars of each elevator in the mall. The interactive content may include one or more interactive merchant advertisements and the binding relationship between the interactive merchant advertisements and the interactive medium of the interactive unit and the information of the merchant's floor. The interactive content can be displayed on the screen of the interactive unit that has integrated the corresponding interactive application. For example, the interactive content may be a set of web pages mainly composed of image or video tags and hyperlink buttons. The interactive merchant advertisements may include merchant advertisements, merchant product advertisements, or mall promotional videos, public service advertisements, AR / VR images, etc.

[0057] Optionally, the step of editing interactive content via the cloud and sending it to the interactive unit inside the elevator car includes:

[0058] Interactive content can be edited via the cloud and sent to the interactive unit inside the elevator car via the elevator control unit.

[0059] The elevator control unit (ECU) is a key component of the elevator control system. It is installed on top of the elevator car and is fixed relative to the car, while the elevator car itself is capable of controlled vertical movement. Furthermore, the elevator operating environment is complex and subject to significant electromagnetic interference. The cloud sends edited interactive content to the ECU via a network, and the ECU then transmits it to the interactive unit via bus communication. This transmission method minimizes interference.

[0060] Continuing in this method embodiment, in step S102, when customers in the mall are riding the elevator, they watch the interactive content displayed on the screen of the interactive unit. If they are interested, they can interact with the interactive content through the interactive medium of the interactive unit. The interactive merchant advertising content bound to the interactive medium triggered by the customer's interaction will be displayed on the screen. The interactive merchant advertising content can also be mall advertising content, mall promotional video content, AR / VR video content, etc.

[0061] Continuing in this method embodiment, in step S103, when a customer in the mall continues to interact with the displayed interactive merchant advertisement content according to their own interests, and becomes interested in a merchant bound to the interactive merchant advertisement content after the interaction, they can set the merchant as their destination through the interactive operation. Then, based on the floor information of the merchant bound to the interactive merchant advertisement content, the floor navigation map of the floor where the merchant is located is displayed on the screen of the interactive unit, and the floor information of the merchant is automatically sent to the simulated button unit through the interactive unit, so that the simulated button unit sends a floor call signal to the elevator control unit.

[0062] In this method, the customer presses the up or down call button at the elevator entrance and waits for the elevator. Once the elevator arrives, the customer enters the elevator car and presses the button corresponding to the target floor on the control panel inside the car, sending a button message. The elevator control unit receives this message and, based on a pre-stored button information and floor information lookup table, determines the target floor and controls the elevator to proceed to that floor. In this embodiment of the method, after the customer sets the target floor through interactive operation, the interactive unit receives the message and automatically sends the target floor information to the simulated button unit. The simulated button unit converts the target floor information into a floor call signal corresponding to the target floor button information and sends it to the elevator control unit.

[0063] The floor navigation map can be pre-stored in the interactive unit or sent from the cloud to the interactive unit.

[0064] Optionally, before editing the interactive content and sending it to the interactive unit inside the elevator car, the mall's floor navigation map is sent to the interactive unit via the cloud.

[0065] In order to show customers the location of shops on each floor of the mall and provide them with navigation services, mall operators will also edit the mall's floor navigation map through the cloud or a cloud-based client. After editing, the map is saved in the cloud and sent to the interactive unit via the network.

[0066] Optionally, the interactive unit's display screen also shows navigation routes to the floor where the merchant is located as the destination.

[0067] Specifically, based on the floor information of the merchant that is bound to the interactive merchant advertisement content, the interactive unit can display a floor navigation map of the floor where the merchant is located, as well as a navigation route from the elevator entrance of the customer's elevator on the floor to the merchant, so that the customer can clearly and conveniently reach the merchant.

[0068] Continuing in this method embodiment, in step S104, when the elevator control unit receives the floor call signal, it controls the elevator to reach the floor.

[0069] When the elevator control unit receives the floor call signal corresponding to the target floor button information sent by the analog button unit, it determines the target floor information according to the pre-stored button information and floor information comparison table, and controls the elevator to reach the target floor.

[0070] In this embodiment of the method, through steps S101 to S104, shopping mall customers can directly call the elevator to their target floor by interacting with the interactive content displayed on the interactive unit screen while inside the elevator car. This provides customers with a unique elevator calling experience. While increasing the shopping mall's attractiveness, it also enhances the customer's shopping experience.

[0071] Optionally, the interactive medium includes at least one of the following:

[0072] Voice module;

[0073] touchscreen;

[0074] AR and / or VR modules.

[0075] Commonly used interaction methods include voice, touchscreen, AR, and / or VR. Shopping mall operators can, based on the interactive media integrated into their interactive units, set the binding relationship between the integrated interactive media and the interactive content and / or interactive merchant advertising content when editing interactive content, so that customers can successfully complete the relevant interactive operations. For example, the interactive content edited by the shopping mall operator might be as follows: Figure 2As shown, the system includes multimedia information for multiple merchants, such as Merchant 1, Merchant 2, and Merchant 3, as well as interactive media (touch buttons, voice input prompts, AR / VR buttons, etc.) that are linked to the interactive advertising content of each merchant. If a customer is interested in Merchant 1 located on floor A of the mall, they can access the interactive advertising content of Merchant 1 via voice. The interactive advertising content of Merchant 1 is linked to the corresponding interactive media, which triggers an elevator call. For example, when a customer interacts with the interactive advertising content of Merchant 1 via voice, saying "I want to go to Merchant 1" (or similar voice, clearly indicating the merchant as the destination), the voice module of the interaction unit will translate the customer's voice, determine the floor information linked to Merchant 1, and set it as the target floor information. The interaction unit will automatically send the target floor information to the simulated button unit, which will convert the target floor information into the corresponding floor call signal for the target floor button information A and send it to the elevator control unit. When a customer interacts via touchscreen, clicking "I want to go to merchant 2" and setting merchant 2 as the destination, the touchscreen of the interaction unit determines the floor information associated with the merchant based on the customer's touch input and sets it as the target floor. The interaction unit then automatically sends this target floor information to the simulated button unit, which converts it into a floor call signal corresponding to the target floor button and sends it to the elevator control unit. When a customer interacts via AR and / or VR, clicking the AR / VR button corresponding to "I want to go to merchant 3" and setting the merchant as the destination, the interaction unit receives the data, determines the floor information associated with the merchant, sets it as the target floor, and automatically sends it to the simulated button unit. The simulated button unit then converts this target floor information into a floor call signal corresponding to the target floor button and sends it to the elevator control unit.

[0076] Optionally, when a customer accesses interactive merchant advertising content through interactive media and shops online, the interactive elevator control method for shopping malls further includes:

[0077] The selected item information and delivery location information are sent to the cloud via the interactive unit, wherein the delivery location information includes the delivery start location and the delivery destination location;

[0078] The selected item information and delivery location information are synchronized to the delivery robot via the cloud, so that the delivery robot can deliver the selected item from the delivery start location to the delivery destination location.

[0079] When a customer visits an interactive merchant advertisement and shows interest in a product through interactive media, they can shop online interactively or by scanning a QR code displayed on the interactive unit's screen. After the customer completes online shopping, sets delivery location information, contact information, and places an order, the interactive unit sends the customer's selected item information and delivery location information to the cloud. The delivery location information includes the delivery start location (usually the merchant's location or a designated location in the mall) and the delivery destination location (usually a location within the mall set by the customer; if it is outside the mall's area, such as the customer's residence, delivery can also be made manually).

[0080] Next, the customer's selected items and delivery location information are synchronized to the delivery robots in the mall via the cloud, so that the delivery robots can deliver the selected items from the delivery start point to the delivery destination.

[0081] In this scenario, the delivery robots' cross-floor delivery within the shopping mall (indoors) can be similar to the cross-floor delivery robots used in hotels. During the deployment phase, the robots traverse all accessible locations on each floor of the mall to create a map. For example, a location navigation map can be built using SLAM (Simultaneous Localization and Mapping) and communicate with the cloud via a wireless network. When the cloud synchronizes the customer's selected items and delivery location information to the delivery robots within the mall, the robots retrieve the selected items from the delivery starting point based on the delivery location information, set the destination location as the positioning destination, and navigate according to the constructed location navigation map to ultimately deliver the selected items to the destination location.

[0082] Optionally, the interactive elevator control method for shopping malls further includes:

[0083] When the delivery machine retrieves the selected items from the delivery origin and delivers them to the delivery destination, it automatically contacts the customer to pick up the order.

[0084] If a customer sets up contact information when selecting items, the delivery robot will automatically contact the customer to pick up the order when it retrieves the selected items from the delivery start location and delivers them to the delivery destination. For example, the delivery robot can play relevant customer information through an integrated speaker (e.g., if the customer's contact information is a mobile phone number 12345678900, it can play "Please have the customer with mobile phone number 12345678900 pick up your selected items").

[0085] Figure 3 This application illustrates another aspect of an interactive elevator control system for shopping malls, wherein the system includes:

[0086] The system includes a cloud platform 110, an elevator car interactive unit 120, a simulated button unit 130, and an elevator control unit 140, wherein the interactive unit includes an interactive medium 121 and a display screen 122.

[0087] The cloud 110 is used to communicate with the interaction unit 120, edit interactive content and send it to the interaction unit 120. The interactive content includes one or more interactive merchant advertisements and the binding relationship between the interactive merchant advertisements and the interaction medium 121 of the interaction unit 120 and the floor information of the merchant, so as to display the interactive content on the display screen 122 of the interaction unit 120.

[0088] The interaction unit 120 is used to communicate with the analog button unit 130. When a customer interacts with the interactive content through the interactive medium 121, the interactive merchant advertisement content bound to the interactive medium triggered by the customer is displayed on the display screen 122. When the customer accesses the interactive merchant advertisement content through the interactive medium 121 and sets the merchant bound to the interactive advertisement content as the destination, the floor navigation map of the floor where the merchant is located is displayed on the display screen 122 according to the floor information of the merchant bound to the interactive merchant advertisement content, and the floor information is automatically sent to the analog button unit 130.

[0089] The analog button unit 130 is used to communicate with the elevator control unit 140. After receiving the floor information sent by the interaction unit 120, it sends a floor call signal to the elevator control unit 140.

[0090] The elevator control unit 140 is used to receive the floor call signal sent by the analog button unit 130 and then control the elevator to reach the floor.

[0091] The interactive elevator control system of this embodiment has the same technical concept, system structure and hardware and software configuration as the interactive elevator control system 100 that implements the aforementioned method embodiments and / or optional embodiments.

[0092] In this embodiment, the cloud 110 of the interactive elevator call system 100 communicates with the interactive unit 120 via a network. This network can be a wireless network or a wired network, without specific limitations. Any network suitable for this application should be included within the protection scope of this application. The elevator control unit 140, the interactive unit 120, and the analog button unit 130 communicate based on a bus. This bus can be an RS-485 bus, a CAN bus, or other buses, without specific limitations. Any network suitable for this application should be included within the protection scope of this application.

[0093] The cloud 110 is equipped with an interactive content service application. Based on their business strategies, shopping mall operators can edit interactive content through the application or its client deployed on the cloud 110. This edited interactive content can be stored on the cloud 110 and published via the network to the interactive units 120 in the elevator cars of each elevator in the shopping mall. The interactive content may include one or more interactive merchant advertisements and the binding relationship between the interactive merchant advertisements and the interactive medium 121 of the interactive unit 120 and the information of the merchant's floor. The interactive content can be displayed on the display screen 122 of the interactive unit 120, which has integrated the corresponding interactive application.

[0094] Optionally, such as Figure 4 As shown, the cloud unit 110 is also used to communicate with the elevator control unit 140, and the interaction unit 120 is also used to communicate with the elevator control unit 140. The communication between the cloud unit 110 and the interaction unit 120 includes:

[0095] The cloud 110 is used to communicate with the interaction unit 120 through the elevator control unit 140.

[0096] Since the interactive unit is located inside the elevator car, and the electromagnetic environment of elevator operation is complex, in order to ensure the quality and reliability of data network transmission, and to improve or modify the existing elevator system as much as possible, in this optional embodiment, the cloud 110 and the elevator control unit 140 can communicate via a network. The interactive content edited by the cloud 110 is first sent to the elevator control unit 140, and then sent by the elevator control unit 140 to the interactive unit 120. The network between the cloud 110 and the elevator control unit 140 can be a wireless network or a wired network; no specific limitation is made here, and any network suitable for this application should be included within the scope of protection of this application.

[0097] The interaction unit 120 is used to communicate with the analog button unit 130. When a customer interacts with the interactive content through the interactive medium 121, the interactive merchant advertisement content bound to the interactive medium triggered by the customer is displayed on the display screen 122. When the customer accesses the interactive merchant advertisement content through the interactive medium 121 and sets the merchant bound to the interactive advertisement content as the destination, the floor navigation map of the floor where the merchant is located is displayed on the display screen 122 according to the floor information of the merchant bound to the interactive merchant advertisement content, and the floor information is automatically sent to the analog button unit 130.

[0098] The interactive unit 120 communicates with the analog button unit 130 via a bus. When customers in the mall ride the elevator, they can view the interactive content displayed on the screen 122 of the interactive unit 120. If interested, they can interact with the interactive content through the interactive medium 121 of the interactive unit 120. The interactive merchant advertisement content bound to the interactive medium triggered by the customer is displayed on the screen 122 of the interactive unit 120. When the customer continues to access the interactive merchant advertisement content through the interactive medium 121 according to their own interests, and sets the merchant bound to the interactive advertisement content as the destination, the floor navigation map of the floor where the merchant is located is displayed on the screen 122 according to the floor information of the merchant bound to the interactive merchant advertisement content, and the floor information is automatically sent to the analog button unit 130.

[0099] The analog button unit 130 is used to communicate with the elevator control unit 140. After receiving the floor information sent by the interaction unit 120, it sends a floor call signal to the elevator control unit 140.

[0100] The analog button unit 130 converts the received target floor information into a floor call signal corresponding to the target floor button information and sends it to the elevator control unit 140.

[0101] The elevator control unit 140 is used to receive the floor call signal sent by the analog button unit 130 and then control the elevator to reach the floor.

[0102] When the elevator control unit 140 receives the floor call signal corresponding to the target floor button information sent by the analog button unit 130, it determines the target floor information according to the pre-stored button information and floor information comparison table, and controls the elevator to reach the target floor.

[0103] Optionally, when a customer accesses interactive advertising content through interactive medium 121 and shops online, the cloud 110 is also used to receive information on selected items and delivery location information.

[0104] When a customer accesses interactive advertising content through interactive medium 121 and is interested in the product, they can shop online interactively or by scanning a QR code displayed on the screen 122 of interactive unit 120. After the customer completes online shopping, sets delivery location information, contact information, and places an order, the interactive unit 120 sends the customer's selected product information and delivery location information to the cloud 110.

[0105] Optionally, such as Figure 5 As shown, the system also includes:

[0106] 150 delivery robots, of which,

[0107] The cloud 110 is also used to synchronize the selected item information and delivery location information to the delivery robot 150;

[0108] The delivery robot 150 is used to obtain the selected item information and delivery location information, and to obtain the selected item from the delivery start location and deliver it to the delivery destination location based on the selected item information and delivery location information.

[0109] The interactive elevator control system 100 also includes a delivery robot 150. The delivery robot 150's inter-floor delivery within the mall (indoors) is similar to that of hotel delivery robots. During the deployment phase of the delivery robot 150, it traverses the reachable locations on each floor of the mall, performs map modeling, and communicates with the cloud 110 via a wireless network. When the cloud 110 synchronizes the customer's selected item information and delivery location information to the delivery robot 150 within the mall, the delivery robot 150, based on the delivery location information, retrieves the selected items from the delivery start location, sets the delivery destination as the location, and navigates according to the constructed location navigation map, ultimately delivering the selected items to the destination location.

[0110] If the method steps implemented by each unit in the above system embodiments and / or optional embodiments are not mentioned, they are the same as the corresponding method steps in the foregoing method embodiments and / or optional embodiments, and will not be repeated here.

[0111] According to another aspect of this application, a computer-readable medium is also provided, the computer-readable medium storing computer program instructions that can be executed by a processor to implement the aforementioned method.

[0112] It should be noted that the various method embodiments and / or optional embodiments in this application can be implemented in software and / or a combination of software and hardware. The software program involved in this application can be executed by a processor to implement the steps or functions of the above embodiments. Similarly, the software program of this application (including related data structures) can be stored in a computer-readable recording medium.

[0113] Furthermore, all or part of this application can be used as a computer program product, such as computer program instructions and / or a computer program interface, which, when executed by a computer, can invoke or provide the methods and / or technical solutions according to this application through the operation of the computer. The program instructions invoking the methods of this application may be stored in a fixed or removable recording medium, and / or transmitted via data streams in broadcast or other signal carrying media, and / or stored in the working memory of a computer device operating according to the program instructions.

[0114] It will be apparent to those skilled in the art that the present invention is not limited to the details of the exemplary embodiments described above, and that the invention can be implemented in other specific forms without departing from the spirit or essential characteristics of the invention. Therefore, the embodiments should be considered illustrative and non-limiting in all respects, and the scope of the invention is defined by the appended claims rather than the foregoing description. Thus, all variations falling within the meaning and scope of equivalents of the claims are intended to be embraced within the present invention. No reference numerals in the claims should be construed as limiting the scope of the claims. Furthermore, it is clear that the word "comprising" does not exclude other units or steps, and the singular does not exclude the plural. Multiple units or devices recited in the apparatus claims may also be implemented by a single unit or device through software and / or hardware. The terms "first," "second," etc., are used to indicate names and do not indicate any particular order.

Claims

1. An interactive escalator control method for a shopping mall, characterized by, The method includes: Interactive content is edited via the cloud and sent to the interactive unit inside the elevator car. The interactive content includes one or more interactive merchant advertisements and the binding relationship between the interactive merchant advertisements and the interactive medium of the interactive unit and the information of the merchant's floor, so as to display the interactive content on the display screen of the interactive unit. The cloud communicates with the interactive unit through the elevator control unit. When a customer interacts with the interactive content through an interactive medium, interactive merchant advertising content bound to the interactive medium triggered by the customer is displayed on the screen of the interactive unit. When a customer accesses interactive merchant advertising content through interactive media and sets the merchant bound to the interactive merchant advertising content as the destination, the floor navigation map of the merchant's floor is displayed on the screen of the interactive unit according to the floor information of the merchant bound to the interactive merchant advertising content. The interactive unit then automatically sends the floor information to the simulated button unit, so that the simulated button unit sends a floor call signal to the elevator control unit. When the elevator control unit receives the floor call signal, it controls the elevator to reach the floor. When a customer accesses interactive merchant advertising content through interactive media and shops online, the selected item information and delivery location information are sent to the cloud via the interactive unit. The delivery location information includes the delivery start location and the delivery destination location. The selected item information and delivery location information are synchronized to the delivery robot through the cloud so that the delivery robot can deliver the selected item from the delivery start location to the delivery destination location.

2. The method of claim 1, wherein, The process of editing interactive content via the cloud and sending it to the interactive unit inside the elevator car includes: Interactive content can be edited via the cloud and sent to the interactive unit inside the elevator car via the elevator control unit.

3. The method according to claim 1, characterized in that, Before the interactive content is edited and sent to the interactive unit inside the elevator car, the mall's floor navigation map is sent to the interactive unit via the cloud.

4. The method of claim 3, wherein, In step C, the display screen of the interactive unit also shows the navigation route to the floor where the merchant is located as the destination.

5. The method of claim 1, wherein, The interactive medium includes at least one of the following: Voice module; touchscreen; AR and / or VR modules.

6. The method of claim 1, wherein, The method further includes: When the delivery machine retrieves the selected items from the delivery origin and delivers them to the delivery destination, it automatically contacts the customer to pick up the order.

7. An interactive escalator control system for a shopping mall, characterized by, The system includes: The cloud-based system includes an interactive unit inside the elevator car, a simulated button unit and elevator control unit, and a delivery robot. The interactive unit includes an interactive medium and a display screen. The cloud is used to communicate with the interactive unit, edit interactive content and send it to the interactive unit. The interactive content includes one or more interactive merchant advertisements and the binding relationship between the interactive merchant advertisements and the interactive medium of the interactive unit and the floor information of the merchant, so as to display the interactive content on the display screen of the interactive unit. When a customer accesses the interactive advertisement content through the interactive medium and shops online, the cloud is also used to receive the selected item information and delivery location information sent by the interactive unit and synchronize the selected item information and delivery location information to the delivery robot. The interactive unit is used to communicate with the simulated button unit. When a customer interacts with the interactive content through the interactive medium, the interactive merchant advertisement content bound to the interactive medium triggered by the customer is displayed on the screen. When the customer accesses the interactive merchant advertisement content through the interactive medium and sets the merchant bound to the interactive advertisement content as the destination, the floor navigation map of the floor where the merchant is located is displayed on the screen according to the floor information of the merchant bound to the interactive merchant advertisement content, and the floor information is automatically sent to the simulated button unit. The simulated button unit is used to communicate with the elevator control unit, and after receiving the floor information sent by the interaction unit, it sends a floor call signal to the elevator control unit. The elevator control unit is used to receive the floor call signal sent by the analog button unit and then control the elevator to reach the floor. The delivery robot is used to acquire the selected item information and delivery location information, and based on the selected item information and delivery location information, acquire the selected item from the delivery start location and deliver it to the delivery destination location.

8. The interactive elevator control system of claim 7, wherein, The cloud platform is also used to communicate with the elevator control unit, and the interaction unit is also used to communicate with the elevator control unit, wherein communicating with the interaction unit includes: The elevator control unit communicates with the interaction unit.

9. A computer-readable medium, characterized in that, It stores computer-readable instructions that are executed by a processor to implement the method as described in any one of claims 1 to 6.

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