Communication assurance method and apparatus, electronic device, and storage medium

Abstract

The application provides a communication guarantee method and device, electronic equipment and storage medium. The method comprises the following steps: obtaining communication guarantee demand information of a target event, and determining a target historical event matched with the target event; performing network evaluation from a plurality of first dimensions according to the communication guarantee demand information, to obtain evaluation results of each first dimension; determining a communication guarantee scheme of the target event according to the evaluation results of the plurality of first dimensions and a historical guarantee scheme of the target historical event; and performing communication guarantee on the target event according to the communication guarantee scheme. The method determines the communication guarantee scheme of the target event based on the network evaluation results and the historical guarantee scheme of the target historical event, thereby improving the accuracy of the communication guarantee scheme of the target event, improving the determination efficiency of the communication guarantee scheme, realizing the automation and intelligentization of the communication guarantee, reducing the dependence on the skill level of optimization personnel, and reducing the labor cost.

Description

TECHNICAL FIELD

[0001] The present application relates to the technical field of communication, and particularly relates to a communication guarantee method and device, electronic equipment and storage medium. BACKGROUND

[0002] In the related art, in the communication guarantee process of population gathering activities, mainly relying on optimization of personnel skill level to complete base station carrier expansion quantity, index optimization, etc., the professional skill requirement of guarantee personnel is high, and in the existing network, many types of manufacturer equipment are needed, and many familiar manufacturer personnel are needed to participate in the guarantee activities, and the labor cost is also high. SUMMARY

[0003] The present application aims to at least solve one of the technical problems in the related art to some extent.

[0004] To this end, a first object of the present application is to provide a communication guarantee method to realize the automation and intelligentization of communication guarantee capability.

[0005] A second object of the present application is to provide a communication guarantee device.

[0006] A third object of the present application is to provide an electronic equipment.

[0007] A fourth object of the present application is to provide a computer readable storage medium.

[0008] A fifth object of the present application is to provide a computer program product.

[0009] To achieve the above object, a first aspect of the present application provides a communication guarantee method, comprising:

[0010] obtaining communication guarantee demand information of a target event, and determining a target historical event matched with the target event;

[0011] performing network evaluation from a plurality of first dimensions according to the communication guarantee demand information, to obtain evaluation results of each first dimension;

[0012] determining a communication guarantee scheme of the target event according to the evaluation results of the plurality of first dimensions and a historical guarantee scheme of the target historical event;

[0013] performing communication guarantee on the target event according to the communication guarantee scheme.

[0014] To achieve the above object, a second aspect of the present application provides a communication guarantee device, comprising:

[0015] a first obtaining module, configured to obtain communication guarantee demand information of a target event;

[0016] The first determining module is configured to determine a target historical event matched with the target event;

[0017] The evaluating module is configured to perform network evaluation from a plurality of first dimensions according to the communication guarantee requirement information, to obtain an evaluation result of each first dimension;

[0018] The second determining module is configured to determine a communication guarantee scheme of the target event according to the evaluation results of the plurality of first dimensions and a historical guarantee scheme of the target historical event;

[0019] The implementing module is configured to perform communication guarantee for the target event according to the communication guarantee scheme.

[0020] To achieve the above object, a third aspect of the present application provides an electronic device, comprising a processor and a memory connected with the processor in communication;

[0021] The memory stores computer execution instructions;

[0022] The processor executes the computer execution instructions stored in the memory, to implement the method according to the first aspect of the present application.

[0023] To achieve the above object, a fourth aspect of the present application provides a computer readable storage medium, which stores computer execution instructions, and the computer execution instructions are executed by a processor to implement the method according to the first aspect of the present application.

[0024] To achieve the above object, a fifth aspect of the present application provides a computer program product, comprising a computer program, which is executed by a processor to implement the method according to the first aspect of the present application.

[0025] The communication guarantee method, device, electronic device and storage medium provided by the present application can improve the accuracy of the communication guarantee scheme of the target event, improve the determination efficiency of the communication guarantee scheme, realize the automation and intelligentization of the communication guarantee, reduce the dependence on the skill level of optimization personnel, and reduce the labor cost.

[0026] Additional aspects and advantages of the present application will be made apparent by the following description. BRIEF DESCRIPTION OF DRAWINGS

[0027] The above and / or additional aspects and advantages of the present application will become apparent and more readily appreciated from the following description, taken in conjunction with the following drawings of which:

[0028] Figure 1 A flowchart of a communication guarantee method provided by an embodiment of the present application;

[0029] Figure 2 An interface diagram of event confirmation details provided by an embodiment of the present application;

[0030] Figure 3 An interface diagram of event confirmation details provided by an embodiment of the present application;

[0031] Figure 4 An interface diagram of event confirmation details provided by an embodiment of the present application;

[0032] Figure 5 An interface diagram of event confirmation details provided by an embodiment of the present application; Figure 4 An interface diagram of event confirmation details provided by an embodiment of the present application; An interface diagram of event confirmation details provided by an embodiment of the present application;

[0033] An interface diagram of event confirmation details provided by an embodiment of the present application; Figure 6 An interface diagram of event confirmation details provided by an embodiment of the present application; An interface diagram of event confirmation details provided by an embodiment of the present application;

[0034] An interface diagram of event confirmation details provided by an embodiment of the present application; Figure 7 An interface diagram of event confirmation details provided by an embodiment of the present application; An interface diagram of event confirmation details provided by an embodiment of the present application;

[0035] An interface diagram of event confirmation details provided by an embodiment of the present application; Figure 8 An interface diagram of event confirmation details provided by an embodiment of the present application; An interface diagram of event confirmation details provided by an embodiment of the present application;

[0036] An interface diagram of event confirmation details provided by an embodiment of the present application; Figure 9 An interface diagram of event confirmation details provided by an embodiment of the present application; An interface diagram of event confirmation details provided by an embodiment of the present application;

[0037] An interface diagram of event confirmation details provided by an embodiment of the present application; Figure 10 An interface diagram of event confirmation details provided by an embodiment of the present application; DETAILED DESCRIPTION

[0038] Embodiments of the present application are described below in detail with reference to the accompanying drawings. The embodiments described below are examples for explaining the present application and should not be construed as limiting the present application.

[0039] The communication guarantee method, device, electronic device and storage medium of the embodiments of the present application are described below with reference to the accompanying drawings.

[0040] Figure 1 A flowchart of a communication guarantee method provided by an embodiment of the present application;

[0041] In the related art, in the communication guarantee process of population gathering activities, mainly rely on the optimization of personnel skill level to complete the base station carrier expansion quantity, index optimization, etc., the professional skill requirement of guarantee personnel is higher, and in the existing network, the types of manufacturer equipment are various, and many familiar manufacturer personnel are needed to participate in the guarantee activity, and the labor cost is also high.

[0042] To solve this problem, the embodiments of the present application provide a communication guarantee method to realize the automation and intelligentization of communication guarantee, as shown in the following formula (I): Figure 1 The communication guarantee method includes the following steps:

[0043] Step 101, obtaining the communication guarantee demand information of the target event, and determining the target historical event matched with the target event.

[0044] In the present application, the target event can refer to an event with communication guarantee demand, the target event can be an event with a number of participants greater than a preset number, and the target event can be a large cultural activity, a folk activity, a large meeting, etc., but is not limited thereto.

[0045] Optionally, the target event can be obtained from various resource platforms to realize the advance prediction of emergency events, or can be imported.

[0046] Since the events obtained from various resource platforms or imported events can not need to be guaranteed, in order to avoid resource waste, based thereon, optionally, a first candidate event can be obtained, and a second candidate event can be determined from the first candidate event according to the event information of the first candidate event, if a confirmation operation of the second candidate event is detected, the second candidate event can be determined as the target event.

[0047] The event information can include the event name, the number of event participants, etc., for example, the first candidate event with the number of event participants greater than a preset number can be determined as the second candidate event.

[0048] For example, the events to be held can be obtained from various resource evaluations, and these events can be taken as the first candidate event, or the business personnel can import events through the communication guarantee application program, so that when the event import operation is detected, the imported event is taken as the first candidate event.

[0049] For example, the latest public opinion dynamics can be obtained from various news, ticket websites, etc. based on an event crawler system, and important public opinion activities can be taken as the first candidate event.

[0050] Optionally, the imported and confirmed event can be determined as the target event, the first candidate event to be held obtained from various resource platforms is screened to obtain the second candidate event, and the confirmed second candidate event is determined as the target event.

[0051] In the present application, the communication guarantee demand information of the target event can include, but is not limited to, the guaranteed number, the guaranteed area range, the existing network base station cell, and special service demand. The special service demand can be, for example, the demand for live broadcast, high-definition video, and large data transmission. The guaranteed number can refer to the number of people needing communication guarantee in the target event, and the guaranteed area range can refer to the range of the area needing communication guarantee in the target event.

[0052] As a possible implementation, the communication guarantee demand work order of the target event can be assigned to a communication guarantee personnel, who can input the communication guarantee demand information of the target event through a communication guarantee application on a terminal, so as to include the communication guarantee demand information of the target event. In order to improve accuracy, the communication guarantee personnel can confirm the target event, and then input the communication guarantee information after confirming that the target event needs communication guarantee.

[0053] Figure 2 An interface diagram of event confirmation details provided by an embodiment of the present application is shown. Figure 2 In the diagram, the automatic assignment time of the event, the order taker, the confirmation time, whether guarantee is needed, the remarks, the longitude, the latitude, the real impact range, and the expected guaranteed number are displayed.

[0054] As another possible implementation, the communication guarantee demand information can be obtained according to the event information of the target event, such as the event type and the holding place of the target event. For example, the guaranteed number, the guaranteed area range, and the special service demand can be determined according to the event type, and the existing network base station cell in the guaranteed area range can be determined according to the holding place of the target event.

[0055] In the present application, the target historical event matched with the target event can refer to a historical event having the same place and similar scale as the target event. The similar scale here can refer to similar guaranteed number and / or similar guaranteed area range. The similar guaranteed number can refer to the difference between the guaranteed numbers of the two events being less than a first preset threshold, and the similar guaranteed area range can refer to the difference between the guaranteed area ranges of the two events being less than a second preset threshold.

[0056] It should be noted that the values of the first preset threshold and the second preset threshold can be determined according to actual needs, and are not limited.

[0057] In step 102, network evaluation is performed from a plurality of first dimensions according to the communication guarantee demand information, to obtain an evaluation result of each first dimension.

[0058] In the present application, the plurality of first dimensions can include, but are not limited to, coverage performance, traffic capacity, special service demand, device health, software and hardware configuration, and competition demand.

[0059] Exemplarily, the current site signal coverage can be evaluated according to the guarantee area range of the target event, and the coverage performance in the identified area is rendered. Thus, by evaluating from the coverage performance dimension, the continuity and stability of the network signal can be known.

[0060] Exemplarily, the traffic capacity evaluation result can be automatically generated according to the traffic capacity model according to the guarantee number and guarantee area range of the target event. Thus, based on the traffic capacity evaluation result, the ability of the network to process voice, video call and data transmission can be determined.

[0061] Figure 3 The schematic diagram of the coverage performance evaluation and the traffic capacity evaluation result provided by the embodiments of the present application. Figure 3 In the embodiment, the coverage performance evaluation result includes the evaluation results of the coverage performance evaluation indexes of 4G and 5G, and the traffic capacity evaluation result includes the index values of the traffic capacity indexes of NR and LET.

[0062] Exemplarily, according to the special business demand of the target event, the short-time burst high load demand in the special business is evaluated, and the guarantee guidance can be generated in combination with the target historical event. Thus, according to the evaluation result of the special business demand, the ability of the current network to support live broadcast, high-definition video, large data transmission and other special businesses can be determined.

[0063] Exemplarily, according to the current network base station cell of the target event, the current network device fault and alarm can be checked, the alarm dispatching processing affecting the business can be processed, and the emergency equipment in the resource pool can be self-checked, so that the evaluation result of the device health can be obtained. Thus, according to the evaluation result of the device health, the anti-interference ability and the running ability of the current network device can be determined.

[0064] Exemplarily, according to the guarantee scale of the target event such as the guarantee area range and the guarantee number, the emergency communication equipment demand can be output, the communication guarantee software and hardware configuration table of the target event can be generated in combination with the current network base station cell, that is, the evaluation result of the software and hardware configuration is obtained. Thus, according to the evaluation result of the software and hardware configuration, whether the software and hardware configuration of the current network is reasonable can be determined.

[0065] Exemplarily, according to the communication guarantee demand information, the competitive demand evaluation of different operators can be performed from multiple angles such as technical advancement, cost benefit and user satisfaction in combination with the target historical event and different operator site information, and the competitive demand evaluation result is obtained. In addition, a problem list can be generated to ensure that the network continues to lead after the implementation of the guarantee scheme.

[0066] In step 103, the communication guarantee scheme of the target event is determined according to the evaluation results of the multiple first dimensions and the historical guarantee scheme of the target historical event.

[0067] The communication guarantee scheme of the target event can include, but is not limited to, a coverage guarantee scheme, a capacity resource scheme, a service guarantee scheme, a device guarantee scheme, a disaster recovery backup scheme, a commercial feature scheme, a large traffic parameter scheme, an emergency plan, an emergency communication vehicle guarantee, and the like.

[0068] In the present application, the evaluation results of the target event in multiple first dimensions can be obtained. If the evaluation results of the target event in multiple first dimensions are similar to the evaluation results of the target historical event in multiple first dimensions, the historical guarantee scheme of the target historical event can be used as the communication guarantee scheme of the target event.

[0069] Alternatively, if the evaluation result of a certain first dimension of the target event is similar to the evaluation result of the first dimension of the target historical event, the communication guarantee scheme of the target historical event for the evaluation result of the first dimension can be used as the communication guarantee sub-scheme of the target event. Other communication guarantee sub-schemes can be determined according to the evaluation results of other first dimensions of the target event and the network demand of the target event. The communication guarantee scheme of the target event can be obtained according to the communication guarantee sub-schemes.

[0070] In order to improve the communication guarantee quality of the target event, the communication guarantee scheme obtained based on the evaluation results of multiple first dimensions and the historical guarantee scheme can be confirmed and improved to obtain the final communication guarantee scheme.

[0071] As an implementation manner, the communication guarantee recommendation scheme of the target event can be generated according to the evaluation results of multiple first dimensions and the historical guarantee scheme. The confirmation result and the improvement measure of the communication guarantee recommendation scheme can be obtained based on the confirmation operation and the scheme improvement operation of the communication guarantee personnel on the communication guarantee recommendation scheme. The communication guarantee scheme of the target event can be determined according to the communication guarantee recommendation scheme, the confirmation result and the improvement measure.

[0072] For example, after the communication guarantee personnel obtains the recommended communication guarantee scheme, the communication guarantee personnel can confirm and improve the communication guarantee schemes such as the coverage guarantee scheme, the capacity resource scheme, the service guarantee scheme, the device guarantee scheme, the disaster recovery backup scheme, the commercial feature scheme, the large traffic parameter scheme, the emergency plan and the emergency communication vehicle guarantee in the communication guarantee application program of the PC or the terminal one by one to generate the final communication guarantee scheme, that is, to generate the final implementation scheme.

[0073] For example, the communication guarantee recommendation scheme of a certain event is as follows:

[0074] 1. Expand the “site A1, site A2” to dual carriers;

[0075] 2. Add “position B1, position B2” 4 / 5G emergency treasure;

[0076] 3. Optimize the light attenuation hidden danger of "site A3, site A4";

[0077] 4. The current parameter is **version, please update the large traffic guarantee parameter.

[0078] Figure 4 The communication guarantee scheme confirmation interface provided by the embodiment of the application is shown. Figure 4 The scheme confirmation interface shown in the figure displays the confirmation person, confirmation time, final scheme, etc.

[0079] Step 104, according to the communication guarantee scheme, the target event is guaranteed.

[0080] In the present application, the communication guarantee personnel can issue the communication guarantee scheme to the corresponding personnel for execution through the triggering scheme delivery control. For example, the "new resource dispatch work order" control on the PC terminal or the mobile phone terminal communication guarantee application can be used to issue the communication guarantee scheme to the relevant personnel for execution.

[0081] It should be noted that the communication guarantee scheme can be issued to the same personnel, and if the communication guarantee scheme includes multiple sub-schemes, the multiple sub-schemes can be issued to different personnel, and no limitation is made.

[0082] In the present application, the communication guarantee scheme can be implemented from three dimensions of automatic optimization, resource scheduling, and temporary emergency base station opening, to guarantee the target event.

[0083] Among them, the temporary emergency base station can include emergency treasure, emergency vehicle, etc. The emergency treasure or emergency vehicle is a kind of temporary emergency base station integrating software and hardware, which has the characteristics of low cost and convenient deployment, and can realize rapid deployment and rapid opening.

[0084] Implementing the scheme from the automatic optimization dimension: the large traffic parameter can be updated and optimized according to the automatic optimization guarantee scheme in the communication guarantee scheme.

[0085] Implementing the scheme from the resource scheduling dimension: the non-automatic optimization guarantee scheme in the communication guarantee scheme can be pushed to the target object, and the target object can complete resource scheduling according to the non-automatic optimization scheme. Among them, the target object can be a network optimization maintenance personnel, or other personnel who can complete resource scheduling.

[0086] Exemplarily, for the guarantee scheme that cannot be completed by automatic optimization, the guarantee scheme can be transferred to the network optimization maintenance personnel in the corresponding area through the scheme delivery work order to complete the scheduling of the "emergency box position, transmission resource, main equipment resource, internal and external field optimization personnel". For example, when a new emergency base station needs to be opened in the guarantee area, the emergency box, transmission resource information in the nearest area, and the base station main equipment inventory in the warehouse can be inquired through the palm terminal (such as the notification guarantee application) to facilitate the rapid scheduling of various resources in the emergency base station opening link.

[0087] From the dimension of temporary emergency base station opening implementation scheme: in response to the opening operation of the newly added temporary emergency base station, the newly added temporary emergency base station is controlled to be opened.

[0088] For the emergency treasure or emergency vehicle that needs to be added, the maintenance personnel can notify the guarantee application to complete the 4G or 5G site opening with one key and automatically complete the base station neighborhood area addition.

[0089] Figure 5 For Figure 4 The interface schematic diagram of the scheme implementation progress of the final scheme is shown. Figure 5 In the figure, the scheme implementation has been completed from the three dimensions of automatic optimization, resource adjustment, and emergency treasure in turn. Among them, the processing of the emergency treasure can be understood as opening the newly added emergency treasure.

[0090] It should be noted that the scheme can be implemented from one or more of the above three dimensions, and no limitation is made in this regard. For example, no temporary emergency base station needs to be opened in the communication guarantee scheme of a certain event, and then the scheme can be implemented from the two dimensions of automatic optimization and resource adjustment.

[0091] In the embodiment of the application, the network is evaluated from a plurality of first dimensions according to the communication guarantee demand information of the target event, and the communication guarantee scheme of the target event is determined based on the network evaluation result and the matched historical guarantee scheme of the target historical event, so that the accuracy of the communication guarantee scheme of the target event can be improved, the determination efficiency of the communication guarantee scheme is improved, the automation and intelligentization of the communication guarantee are realized, the dependence on the skill level of the optimization personnel is reduced, and the labor cost is reduced.

[0092] Figure 6 The flowchart of another communication guarantee method provided by the embodiment of the application is shown.

[0093] As Figure 6 The communication guarantee method can include the following steps:

[0094] Step 601, obtaining the communication guarantee demand information of the target event.

[0095] In the present application, step 601 can adopt any of the ways of obtaining the communication guarantee demand information of the target event in the embodiments of the present application, and thus will not be repeated here.

[0096] Step 602, compare the position information and guarantee scale of the target event in the communication guarantee demand information with the position information and guarantee scale of the historical event.

[0097] In the present application, the position information of the target event can be compared with the position information of the historical event in the communication guarantee database, and the guarantee scale of the target event can be compared with the guarantee scale of the historical event.

[0098] In the communication guarantee database, the communication guarantee scheme of the historical event that meets the communication guarantee, the event information of the historical event, and the network evaluation results of the plurality of first dimensions corresponding to the historical event can be stored, and the guarantee scale can include the number of guaranteed persons, the range of guaranteed area, etc.

[0099] Step 603, determine the event that matches the position information of the target event and the guarantee scale of the target event as the target historical event.

[0100] In the present application, the matching of the position information of the target event and the position information of the historical event can mean that the distance between the position of the target event and the position of the historical event is less than a preset distance, the matching of the guarantee scale of the target event and the guarantee scale of the historical event can mean that the difference between the number of guaranteed persons of the target event and the number of guaranteed persons of the historical event is less than a first preset threshold, and / or the difference between the range of guaranteed area of the target event and the range of guaranteed area of the historical event is less than a second preset threshold.

[0101] If there are multiple historical events matching the target event, the historical event with the highest matching degree can be taken as the target historical event, or the nearest historical event among the multiple matching historical events can be taken as the target historical event.

[0102] Step 604, perform network evaluation from a plurality of first dimensions according to the communication guarantee demand information to obtain the evaluation results of each first dimension.

[0103] Step 605, determine the communication guarantee scheme of the target event according to the evaluation results of the plurality of first dimensions and the historical guarantee scheme of the target historical event.

[0104] Step 606, perform communication guarantee on the target event according to the communication guarantee scheme.

[0105] In the present application, steps 604-606 can refer to the description of other embodiments, and thus will not be repeated here.

[0106] In the embodiment of the present application, the historical events whose location information and guarantee scale are matched with the target event are determined as the target historical event by matching the location information and guarantee scale of the target event, thereby improving the accuracy of the target historical event, and then combining the historical guarantee scheme of the target historical event to determine the communication guarantee scheme of the target event, improving the accuracy of the communication guarantee scheme of the target event, and improving the communication guarantee quality of the target event.

[0107] In order to improve the communication guarantee quality of the target event, in an embodiment of the present application, after the implementation of the communication guarantee scheme of the target event is completed, the guarantee area of the target event can be monitored in real time, and the monitoring information of the guarantee area is displayed, and the resources are dynamically scheduled according to the monitoring information.

[0108] The monitoring information can include but is not limited to network site distribution, communication maintenance team distribution, people flow distribution, traffic volume distribution, emergency resource inventory, spare parts inventory, etc.

[0109] In the present application, different types of monitoring information can be displayed through multiple interfaces. For example:

[0110] In the present site monitoring interface: the capacity, alarm, performance index details of the 4G or 5G master cell in the current scene can be presented, including connection rate, drop rate, traffic and other indicators, and the deterioration index item can be presented in red font.

[0111] In the maintenance team distribution interface: the number and specific location of the maintenance team around the guarantee scene can be displayed, which is convenient for quick mobilization in emergency disposal.

[0112] In the people flow and traffic heat map interface: the hot spot area in the guarantee scene can be displayed, which is convenient for resource scheduling of front-line guarantee personnel.

[0113] In the emergency resource interface: the emergency resources and spare parts inventory in the guarantee scene can be viewed in real time, which is convenient for the replenishment and scheduling of emergency resources.

[0114] Figure 7 A monitoring information presentation schematic diagram provided in the embodiment of the present application. Figure 7 The interface shown in FIG. 8 has "cell", "people flow and traffic", "maintenance team", "resource inventory", "cell alarm" and other controls displayed in suspension, and the current interface displays the master site cell distribution in the guarantee area range. Other controls can be triggered to switch to the display interface of the corresponding information, such as triggering the "maintenance team" control to switch to the display interface of the distribution of the communication maintenance team of the target event.

[0115] Thus, after the implementation of the communication guarantee scheme of the target event, the guarantee area of the target event is included in real-time monitoring and dynamic scheduling, and the guarantee area is presented in real-time in the website, the distribution of the maintenance team, the flow of people, the heat map of business volume, the emergency resources, the inventory of spare parts, the overall perception of "business, network, and user", and the visual scheduling of "people, vehicles, and objects", so that in the communication guarantee process, dynamic scheduling can be performed based on the flow of people, the business volume, the status of the existing website, the guarantee resources, and the like, and problems such as network congestion and network failure can be solved in time, so as to effectively guarantee the stable operation of the network and solve the pain points such as difficult deployment control, high deployment cost, low deployment efficiency, and small deployment range in the communication guarantee process in the related art, and realize the automation and intelligentization of the communication guarantee capability.

[0116] In the communication guarantee process, various network problems such as base station alarm problems, base station capacity problems, and performance index problems can occur. In order to improve the processing efficiency and reduce the impact on the communication quality, in an embodiment of the present application, if a network problem occurs in the communication guarantee process of the target event, a processing scheme matched with the network problem can be determined according to the type of the network problem and the corresponding relationship between the problem and the processing scheme, and then the network problem can be solved according to the processing scheme matched with the network problem, so as to perform emergency processing on the problem occurring in the communication process.

[0117] For example, alarm information of the main control cell in the guarantee area of the target event can be obtained from the operation and maintenance center (OMC) every preset time interval, and a processing scheme matched with the alarm information can be determined according to the relationship between the alarm and the processing scheme. Thus, for the base station alarm problem, the corresponding processing scheme can be determined by querying the type of the alarm information every preset time interval through the interface with the OMC.

[0118] The preset time interval can be, for example, every 5 minutes, every 10 minutes, or every other time interval. The preset time interval can be determined according to actual needs, and is not limited in this regard.

[0119] For the base station capacity problem, the alarm information of the main control cell in the guarantee area can be queried every preset time interval through the interface with the OMC, the alarm types can be automatically classified, such as power failure, main device failure, and transmission failure, and the corresponding processing scheme can be pushed to the communication maintenance team according to the corresponding alarm information, so as to improve the processing efficiency of the front-line maintenance personnel.

[0120] (1) Power failure disposal scheme

[0121] If it is a power shortage or power depletion alarm, the maintenance team can be suggested to dispose the power;

[0122] If the voltage drop cannot drive the load, the maintenance team can be advised to check the cable routing or aging cable;

[0123] If the rectifier fails, the maintenance team can be advised to replace it;

[0124] If the rectifier is not configured, the maintenance team can be advised to increase it;

[0125] If the power supply is aging and the performance is declining, the maintenance team can be advised to replace it;

[0126] If the air conditioner or heat dissipation system fails, the maintenance team can be advised to repair, replace or open the cabinet;

[0127] If the AC / DC power supply route fails, the maintenance team can be advised to replace it.

[0128] (2) Main equipment failure handling scheme

[0129] If the hardware fails (BBU, RRU, board, optical module), the maintenance team can be advised to replace the faulty part;

[0130] If the backhaul, front-end fiber failure or weak light alarm occurs, the maintenance team can be advised to replace the route or replace the optical module and other hardware;

[0131] If there is a data problem or hanging alarm, the maintenance team can be advised to restart and reconfigure the data;

[0132] If there is an IP conflict alarm, the maintenance team can be advised to reapply for a replacement IP;

[0133] If there is a failure of auxiliary materials (feeder, field optical cable, etc.), the maintenance team can be advised to replace it;

[0134] If there is a data problem alarm, the maintenance team can be advised to reconfigure (restart);

[0135] If there is a hanging alarm, the maintenance team can be advised to restart;

[0136] If there is a hidden failure alarm, the maintenance team can be advised to handle it according to the positioning and positioning.

[0137] (3) Transmission failure handling scheme

[0138] ① Hardware failure

[0139] If the optical cable is interrupted, the maintenance team can be advised to repair it by fusion splicing;

[0140] If there is a single-core failure alarm, the maintenance team can be advised to jump the fiber;

[0141] If there is a weak light alarm, the maintenance team can be advised to replace the optical module or adjust the fiber core;

[0142] If it is a microwave fault alarm, the maintenance team can be advised to adjust the microwave to increase the frequency value.

[0143] ②Data class fault

[0144] If it is a transmission route municipal or other reasons unreachable or frequent fault alarm, the maintenance team can be advised to relocate the route;

[0145] If it is a transmission port fault alarm, the maintenance team can be advised to replace the data port;

[0146] If it is an IP conflict alarm, the maintenance team can be advised to replace the IP;

[0147] If it is a transmission ring network single-sided blocking non-switching alarm, the maintenance team can be advised to data switching.

[0148] For example, if the network problem is a base station capacity problem, the processing scheme can be determined to be load balancing based on load balancing control to the master cell.

[0149] For base station capacity problems, one-key load balancing (power reduction, load balancing, access threshold adjustment, etc.) can be used. For capacity problems that cannot be completed by one-key load balancing, the work order can be further transferred to the local network optimization maintenance personnel to complete the site software expansion or hardware expansion, or the emergency treasure one-key opening, so that fast load balancing, primary flow control, secondary flow control, automatic order allocation for parameter modification, and other optimization methods can be realized.

[0150] For example, if any performance indicator is less than a preset value, the processing scheme is determined to modify the parameters associated with the performance indicator. Thus, for performance indicator problems, parameter modification instructions can be issued through the optimization tools of the communication guarantee application program, parameter traces can be cooperatively performed, and specific processes can be seen, so that parameter automation one-key landing can be realized, automatic checking, automatic configuration, automatic modification, automatic evaluation, automatic rollback can be realized, the timeliness of fault cell processing can be improved, and the accuracy of parameter modification in the live network can be ensured.

[0151] In one embodiment of the present application, after the communication guarantee of the target event ends, whether the communication guarantee of the target event meets the standard can be determined from multiple second dimensions based on the evaluation results of the indicators of the target event. If the communication guarantee of the target event meets the standard, the communication guarantee scheme can be stored in the guarantee scheme database, thereby providing a reference basis for subsequent guarantee business prediction and scheme determination.

[0152] In one embodiment of the present application, after the communication guarantee of the target event ends, whether the communication guarantee of the target event meets the standard can be determined from multiple second dimensions based on the evaluation results of the indicators of the target event. If the communication guarantee of the target event meets the standard, the communication guarantee scheme can be stored in the guarantee scheme database, thereby providing a reference basis for subsequent guarantee business prediction and scheme determination.

[0153] The multiple second dimensions can include but are not limited to capacity, performance, perception, etc.

[0154] Exemplarily, after the communication guarantee of the target event ends, the guarantee scene index evaluation can be automatically completed, whether the communication guarantee meets the standard is judged from the capacity, performance, and perception dimensions, and the problem cell is output to the corresponding level for optimization, and the backup guarantee period data is provided for subsequent guarantee business prediction and scheme formulation.

[0155] In order to facilitate the understanding of the communication guarantee method of the present application, the following will be described in conjunction with Figure 8 and Figure 9 , Figure 8 a communication guarantee process schematic diagram provided by an embodiment of the present application, Figure 9 an interface schematic diagram of event details provided by an embodiment of the present application.

[0156] As Figure 8 shown, the event requiring communication guarantee can be obtained through network crawler and content delivery (i.e. manual import), and then network evaluation is performed from six dimensions of coverage performance, traffic capacity, special service demand, equipment health, software and hardware configuration, and competition demand according to the guarantee number of the event, the guarantee area range, the existing network base station cell, and the special service demand, etc. Then, the communication guarantee recommendation scheme is output in combination with the target event matched with the event, the output communication guarantee recommendation scheme can be confirmed again to obtain the final communication guarantee scheme, including the existing network expansion scheme, the emergency station scheme, and the parameter guarantee scheme, etc. After that, the final communication guarantee scheme is implemented from three dimensions of parameter automatic optimization, emergency resource one-key scheduling, and emergency treasure or emergency vehicle opening, etc.

[0157] After the implementation of the scheme, the people flow, business, and equipment state in the guarantee area can be monitored (such as the distribution of the master control site cell, people flow and traffic volume, maintenance team, resource inventory, and cell alarm can be presented) and dynamically scheduled, and various problems in the dynamic scheduling link are disposed in emergency, such as power failure disposal, main equipment failure disposal, transmission failure disposal, sudden capacity problem disposal, and performance index problem disposal, etc.

[0158] After the communication guarantee of the event ends, archiving is performed to conclude, including summarizing the communication guarantee effect to form a historical guarantee scheme library, and the detailed process can be referred to the above-mentioned embodiments, which will not be described here.

[0159] In practical applications, communication emergency guarantee involves more personnel. The intelligent guarantee application program of the terminal device in the application can be combined with the existing PC terminal and large screen terminal to form a three-screen linkage. The large screen can provide overall macro guarantee information for command and dispatch, the PC terminal can provide real-time fault monitoring means for on-duty personnel, and the mobile terminal can provide real-time dispatch information for field processing personnel, so as to meet the use requirements of guarantee personnel of different roles and guarantee data consistency, realize timely discovery of public opinion, and realize online flow of guarantee process. Resource visualization one-key dispatch further improves the cooperation efficiency of front-end and back-end guarantee personnel.

[0160] The communication guarantee scheme of the application can realize real-time monitoring and dynamic scheduling of the scene, and can present the guarantee area in real time, the distribution of the maintenance team, the heat map of the flow and the business volume, the emergency resources and the inventory of the spare parts, and realizes the whole online production scheduling of the links of event discovery-automatic order allocation-network evaluation-scheme confirmation-scheme implementation-dynamic scheduling.

[0161] In addition, the events can be counted, and the total number of events, the number of newly added events this month, and the number of events not completed can be viewed through the event statistics interface. The event list can also be displayed, which can display the name, holding time, holding city, news link and the like of the event, and the current completion status of the event (including not completed, completed, etc.).

[0162] For example, different color round icons can be used in front of the event name to represent the completion status of the event, such as orange for not completed and green for completed.

[0163] For example, different shape icons can be used in front of the event name to represent the completion status of the event, such as a round icon for completed and a square icon for not completed.

[0164] It should be noted that other ways can also be used to represent the completion status of the event, which is not limited.

[0165] In addition, an event detail interface can also be displayed, through which the communication guarantee progress of the event can be viewed. Figure 9 The communication guarantee progress nodes of the event displayed in the event detail interface include news occurrence, automatic order allocation, network evaluation, scheme confirmation, scheme implementation, dynamic scheduling, and emergency disposal, among which the nodes of news occurrence, automatic order allocation, network evaluation, and scheme confirmation have been completed in turn.

[0166] In addition, the event detail interface can also display the basic information of the event and the event confirmation details, among which the basic information of the event can include the news title, news time, city, category, longitude, latitude, news content, and expected impact range.

[0167] In the interface of the communication guarantee application in the present application, a smart robot floating box can be added. On one hand, the Artificial Intelligence (AI) can automatically query the base station indicators of the guarantee area, and on the other hand, the AI can display the master cell information of the guarantee area.

[0168] 1) AI automatic query indicators: the AI can be associated with the wireless OMC, and by obtaining data from the OMC, the on-site poor-quality cells and interference cell conditions can be viewed (such as being displayed by area and by time period), and at present, the interference indicators of a certain cell in a certain time period can be selected, the interference source has been located, but the case has not been closed, and the interference source can be displayed (the premise is that the interference source information of the associated cell, the processing progress, and when the loop is closed are uploaded), and the cooperation can be linked with the cause positioning;

[0169] 2) AI display of cell information: when the camera of the mobile phone is aimed at the antenna, the information of the cell of the asset management system can be directly called and displayed, such as the alarm, performance indicators, perception indicators, Measurement Report (MR) coverage indicators, the number of complaint users, satisfaction, and the number of sensitive users of the current cell.

[0170] In order to realize the above-mentioned embodiments, the present application further provides a communication guarantee device. Figure 10 A structural schematic diagram of a communication guarantee device provided by the present application is shown in the present application.

[0171] As Figure 10 shown, the communication guarantee device 1000 comprises:

[0172] A first acquisition module 1010 is configured to acquire communication guarantee requirement information of a target event;

[0173] A first determination module 1020 is configured to determine a target historical event matched with the target event;

[0174] An evaluation module 1030 is configured to perform network evaluation from a plurality of first dimensions according to the communication guarantee requirement information, to obtain evaluation results of each first dimension;

[0175] A second determination module 1040 is configured to determine a communication guarantee scheme of the target event according to the evaluation results of the plurality of first dimensions and a historical guarantee scheme of the target historical event;

[0176] An implementation module 1050 is configured to perform communication guarantee on the target event according to the communication guarantee scheme.

[0177] Further, in a possible implementation manner of the present application, the first determination module 1020 is configured to:

[0178] The position information and the guarantee scale of the target event in the communication guarantee demand information are compared with the position information and the guarantee scale of the historical event;

[0179] An event that matches the position information of the target event and matches the guarantee scale of the target event in the guarantee scale is determined as the target historical event.

[0180] Further, in a possible implementation manner of the embodiment of the application, the second determination module 1040 is configured to:

[0181] According to the evaluation results of the plurality of first dimensions and the historical guarantee scheme, a communication guarantee recommendation scheme of the target event is generated;

[0182] An confirmation result and a perfecting measure of the communication guarantee recommendation scheme are obtained;

[0183] According to the communication guarantee recommendation scheme, the confirmation result and the perfecting measure, the communication guarantee scheme is determined.

[0184] Further, in a possible implementation manner of the embodiment of the application, the implementation module 1050 is configured to:

[0185] According to an automatic optimization guarantee scheme in the communication guarantee scheme, a large traffic parameter is updated and optimized;

[0186] A non-automatic optimization guarantee scheme in the communication guarantee scheme is pushed to a target object, and resource scheduling is completed by the target object according to the non-automatic optimization scheme;

[0187] In response to an opening operation of a newly added temporary emergency base station, the newly added temporary emergency base station is controlled to be opened.

[0188] Further, in a possible implementation manner of the embodiment of the application, the apparatus can further include:

[0189] The monitoring module is configured to monitor the guarantee area of the target event in real time after the implementation of the communication guarantee scheme is completed;

[0190] The display module is configured to display monitoring information of the guarantee area.

[0191] The scheduling module is configured to perform dynamic scheduling of resources according to the monitoring information.

[0192] Further, in a possible implementation manner of the embodiment of the application, the apparatus can further include:

[0193] a third determining module, configured to determine a processing scheme matched with the network problem according to a type of the network problem in a communication guarantee process of the target event;

[0194] a processing module, configured to solve the network problem according to the processing scheme.

[0195] Further, in a possible implementation manner of the embodiment of the present application, the third determining module is configured to:

[0196] acquire alarm information of a master cell in a guarantee area of the target event from an operation and maintenance center (OMC) every preset time length, and determine a processing scheme matched with the alarm information according to a relationship between the alarm and the processing scheme;

[0197] determine that the processing scheme is load balancing of the master cell based on a load balancing control in response to the network problem being a base station capacity problem;

[0198] determine that the processing scheme is modification of a parameter associated with the any performance index in response to the network problem being that any performance index being less than a preset value.

[0199] Further, in a possible implementation manner of the embodiment of the present application, the apparatus can further include:

[0200] a fourth determining module, configured to determine whether the communication guarantee of the target event meets a standard based on an evaluation result of an index of the target event from a plurality of second dimensions in response to the communication guarantee of the target event ending;

[0201] a storage module, configured to store the communication guarantee scheme into a guarantee scheme database in response to the communication guarantee of the target event meeting the standard.

[0202] Further, in a possible implementation manner of the embodiment of the present application, the apparatus can further include:

[0203] a second acquiring module, configured to acquire a first candidate event;

[0204] a fifth determining module, configured to determine a second candidate event from the first candidate event according to event information of the first candidate event;

[0205] a sixth determining module, configured to determine the second candidate event as the target event in response to detecting a confirmation operation on the second candidate event.

[0206] Further, in a possible implementation manner of the embodiment of the present application, the second acquiring module is configured to:

[0207] obtaining the first candidate event to be held from each resource platform;

[0208] In response to detecting the event import operation, obtaining the imported first candidate event.

[0209] It should be noted that the foregoing explanation and description of the communication guarantee method embodiment also applies to the communication guarantee device of this embodiment, which will not be described here.

[0210] In the embodiment of the application, the communication guarantee scheme of the target event is determined by performing network evaluation in multiple first dimensions according to the communication guarantee demand information of the target event, and combining the historical guarantee scheme of the matched target historical event based on the network evaluation result, so that the accuracy of the communication guarantee scheme of the target event can be improved, the determination efficiency of the communication guarantee scheme is improved, the automation and intelligentization of the communication guarantee are realized, the dependence on the skill level of optimization personnel is reduced, and the labor cost is reduced.

[0211] In order to realize the above-mentioned embodiments, the application further provides an electronic device, comprising a processor and a memory in communication connection with the processor; the memory stores computer execution instructions; and the processor executes the computer execution instructions stored in the memory to realize the method provided by the foregoing embodiments.

[0212] In order to realize the above-mentioned embodiments, the application further provides a computer readable storage medium, wherein the computer readable storage medium stores computer execution instructions, and the computer execution instructions are executed by a processor to realize the method provided by the foregoing embodiments.

[0213] In order to realize the above-mentioned embodiments, the application further provides a computer program product, comprising a computer program, which is executed by a processor to realize the method provided by the foregoing embodiments.

[0214] The collection, storage, use, processing, transmission, provision and disclosure of user personal information involved in the application comply with relevant laws and regulations and do not violate public order and good customs.

[0215] It should be noted that the personal information from the user should be collected for legal and reasonable purposes, and should not be shared or sold outside these legal uses. In addition, such collection / sharing should be carried out after obtaining the informed consent of the user, including but not limited to informing the user to read the user agreement / user notification before the user uses the function, and signing the agreement / authorization including authorization of relevant user information. In addition, any necessary steps should be taken to protect and guarantee access to such personal information data, and ensure that other people with access to personal information data comply with their privacy policy and processes.

[0216] The present application contemplates an implementation that provides users with the ability to selectively opt in or opt out of permitting the collection and / or use of their personal information data. That is, the present disclosure contemplates providing users with the ability to prevent or limit the collection and / or use of their personal information data. For example, the present disclosure contemplates providing users with the ability to prevent or limit the collection and / or use of their personal information data by, for example, blocking or deleting cookies. In addition, the present disclosure contemplates providing users with the ability to determine whether and how to interact with the present disclosure by, for example, blocking web beacons. Further, the present disclosure contemplates providing users with the ability to access and / or edit their personal information data when such data is collected by the present disclosure. In addition, the present disclosure contemplates that the collection and / or use of personal information data can be limited to only those users who expressly consent or give permission to the collection and / or use of their personal information data.

[0217] In the foregoing detailed description, the description used with respect to the terms "one embodiment", "some embodiments”, "an example”, "a specific example” or "some examples” etc. means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the present application. Illustrative appearances of the above terms are not necessarily referred to the same embodiment or example throughout the description. Moreover, the particular features, structures, materials, or characteristics can be combined in any suitable manner in one or more embodiments or examples. Furthermore, in non-contradictory cases, those skilled in the art can combine and combine the features described in different embodiments or examples and the features of different embodiments or examples in the present application.

[0218] In addition, the terms "first", "second", etc. are used only for the purpose of description, and cannot be understood as indicating or implying relative importance or implicitly indicating the number of the technical features indicated. Therefore, the features defined with "first", "second" can explicitly or implicitly include at least one of the features. In the description of the present application, the meaning of "a plurality of" is at least two, for example, two, three, etc., unless otherwise explicitly specified.

[0219] Any process or method descriptions or descriptions of the flow diagrams in the present application can be understood as representing code modules, segments, or portions of code that include one or more executable instructions for implementing specific logic functions (or steps) in the process, and the various preferred embodiments of the present application include additional implementations in which the order of the steps can be different, including the steps can be performed in substantially simultaneous with one another, or in reverse order, depending upon the functionality involved. Such descriptions and representations are used by those skilled in the art of software manufacture to most effectively convey the substance of their work to others skilled in the art.

[0220] The logic and / or steps represented in the flowcharts and / or described herein, for example, can be considered as a sequence of executable instructions stored in a computer readable medium, which can be executed by an instruction execution system, apparatus or device, such as a computer-based system, a processor-based system, or other system that can fetch the instructions from the instruction execution system, apparatus or device and execute the instructions, or a combination thereof. For the purposes of this specification, a "computer readable medium" can be any apparatus that can contain, store, communicate, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus or device. The computer readable medium can specifically be, but is not limited to, the following: an electronic connection (electronic apparatus) having one or more wires, a portable computer diskette (magnetic apparatus), a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or Flash memory), an optical fiber, and a portable compact disk read-only memory (CDROM). In addition, the computer readable medium can even be paper or other suitable medium upon which the program can be printed, because the program can be electronically obtained, for example, by optically scanning the paper or other medium, then

[0221] It should be understood that portions of the present application can be realized with hardware, software, firmware or a combination thereof. In the foregoing embodiments, a plurality of steps or methods can be realized as software or firmware to be executed by a suitable instruction-executing system. As an example, if realized with hardware and in another embodiment, any one or a combination of the following technologies known in the art can be used: discrete logic circuitry having logic gates for implementing logic functions on data signals, application specific integrated circuits having appropriate combinational logic gates, programmable gate arrays (PGA), field programmable gate arrays (FPGA), and the like.

[0222] Those skilled in the art can understand that all or part of the steps carried out by the above-mentioned embodiment methods can be completed by programs instructing relevant hardware, and the programs can be stored in a computer readable storage medium. When the programs are executed, one or a combination of the steps of the method embodiments is included.

[0223] In addition, each of the functional units in the various embodiments of the present application can be integrated in one processing module, or each of the units can be physically present separately, or two or more units can be integrated in one module. The integrated module can be implemented in the form of hardware or in the form of a software functional module. When the integrated module is implemented in the form of a software functional module and sold or used as an independent product, it can also be stored in a computer readable storage medium.

[0224] The storage medium mentioned above can be a read-only memory, a magnetic disk or an optical disk, etc. Although the embodiments of the present application have been shown and described above, it should be understood that the above embodiments are exemplary and should not be construed as limiting the present application, and those skilled in the art can make changes, modifications, replacements and variations to the above embodiments within the scope of the present application.

Claims

1. A communication assurance method, characterized in that, Includes the following steps: Obtain the communication guarantee requirements information of the target event, and determine the target historical event that matches the target event; The step of determining the target historical event that matches the target event includes: comparing the location information and guarantee scale of the target event in the communication guarantee requirement information with the location information and guarantee scale of historical events; and determining the historical events whose location information matches the location information of the target event and whose guarantee scale matches the guarantee scale of the target event as the target historical event. Based on the communication assurance requirement information, network evaluation is performed from multiple first dimensions to obtain the evaluation results for each first dimension; Based on the evaluation results of the multiple first dimensions and the historical protection schemes for the target historical event, a communication protection scheme for the target event is determined; the determination of the communication protection scheme for the target event based on the evaluation results of the multiple first dimensions and the historical protection schemes for the target historical event includes: generating a recommended communication protection scheme for the target event based on the evaluation results of the multiple first dimensions and the historical protection schemes; obtaining the confirmation result and improvement measures of the recommended communication protection scheme; and determining the communication protection scheme based on the recommended communication protection scheme, the confirmation result, and the improvement measures. According to the communication assurance scheme, communication assurance is provided for the target event.

2. The method as described in claim 1, characterized in that, The provision of communication protection for the target event according to the communication protection scheme includes one or more of the following: Based on the automatic optimization guarantee scheme in the aforementioned communication guarantee scheme, the high traffic parameters are updated and optimized; The non-automatic optimization guarantee scheme in the communication guarantee scheme is pushed to the target object, and the target object completes resource scheduling according to the non-automatic optimization guarantee scheme. In response to the activation operation of the newly added temporary emergency base station, the newly added temporary emergency base station is activated.

3. The method according to any one of claims 1-2, characterized in that, Also includes: After the communication protection scheme is implemented, the protection area of ​​the target event is monitored in real time, and the monitoring information of the protection area is displayed. Dynamic resource scheduling is performed based on the monitoring information.

4. The method according to any one of claims 1-2, characterized in that, Also includes: During the communication assurance process for the target event, in response to the occurrence of a network problem, a processing solution matching the network problem is determined based on the type of the network problem; The network problem is resolved according to the described solution.

5. The method as described in claim 4, characterized in that, The step of determining a processing solution matching the network problem based on the type of the network problem includes one or more of the following: Every preset time interval, the alarm information of the main control cell in the protection area of ​​the target event is obtained from the Operation and Maintenance Center (OMC), and a processing solution matching the alarm information is determined based on the relationship between the alarm information and the processing solution. In response to the network problem being a base station capacity issue, the solution is determined to be load balancing of the primary control cell within the protection area of ​​the target event based on a load balancing control. In response to the network problem that any performance metric is less than a preset value, the solution is to modify the parameter associated with that performance metric.

6. The method according to any one of claims 1-2, characterized in that, Also includes: In response to the termination of communication assurance for the target event, based on the evaluation results of the target event's metrics, it is determined from multiple second dimensions whether the communication assurance for the target event has met the standards. In response to the achievement of communication assurance for the target event, the communication assurance scheme is stored in the assurance scheme database.

7. The method according to any one of claims 1-2, characterized in that, Also includes: Get the first candidate event; Based on the event information of the first candidate event, a second candidate event is determined from the first candidate events; In response to detecting a confirmation operation for the second candidate event, the second candidate event is determined as the target event.

8. The method as described in claim 7, characterized in that, The acquisition of the first candidate event includes one or more of the following: Obtain the first candidate event to be held from each resource platform; In response to the detection of an event import operation, the first candidate event to be imported is obtained.

9. A communication protection device, characterized in that, include: The first acquisition module is used to acquire communication guarantee requirement information for the target event; The first determining module is used to determine the target historical event that matches the target event; The step of determining the target historical event that matches the target event includes: comparing the location information and guarantee scale of the target event in the communication guarantee requirement information with the location information and guarantee scale of historical events; and determining the historical events whose location information matches the location information of the target event and whose guarantee scale matches the guarantee scale of the target event as the target historical event. The evaluation module is used to perform network evaluation from multiple first dimensions based on the communication assurance requirement information, so as to obtain the evaluation result of each first dimension; The second determining module is used to determine a communication assurance scheme for the target event based on the evaluation results of the multiple first dimensions and the historical assurance schemes of the target historical event; the step of determining the communication assurance scheme for the target event based on the evaluation results of the multiple first dimensions and the historical assurance schemes of the target historical event includes: generating a recommended communication assurance scheme for the target event based on the evaluation results of the multiple first dimensions and the historical assurance schemes; obtaining the confirmation result and improvement measures of the recommended communication assurance scheme; and determining the communication assurance scheme based on the recommended communication assurance scheme, the confirmation result, and the improvement measures. The implementation module is used to provide communication assurance for the target event according to the communication assurance scheme.

10. An electronic device, characterized in that, include: A processor, and a memory communicatively connected to the processor; The memory stores computer-executed instructions; The processor executes computer execution instructions stored in the memory to implement the method as described in any one of claims 1-8.

11. A computer-readable storage medium, characterized in that, The computer-readable storage medium stores computer-executable instructions, which, when executed by a processor, are used to implement the method as described in any one of claims 1-8.

12. A computer program product, characterized in that, Includes a computer program that, when executed by a processor, implements the method of any one of claims 1-8.

Images