Meal delivery method, device, equipment and medium

Abstract

The invention discloses a meal delivery method, device and equipment and a medium. The method comprises the following steps: acquiring ordering information of a user; sending a meal preparation notification to the kitchen according to the meal ordering information; determining tableware corresponding to different dishes according to the meal preparation notice, wherein a tableware built-in chip is used for storing dining table number information and dish information; and calling the meal delivery robot to deliver the delivered dishes to the user. By adopting the embodiment of the invention, the meal delivery robot can conveniently acquire the associated information corresponding to the dishes through the tableware with the built-in chip, manual participation is avoided, linkage between the meal delivery robot and the kitchen system is realized, and the dispatching efficiency of the meal delivery robot in a dining scene is improved; and meanwhile, the meal delivery efficiency of the meal delivery robot is improved, and good dining experience can be brought to the user.

Description

Technical Field

[0001] The present invention relates to the field of artificial intelligence technology, and in particular to a meal delivery method, device, equipment and medium. Background Art

[0002] Nowadays, restaurant delivery robots are increasingly being used in people's daily lives to solve the problem of low delivery efficiency caused by busy employees during peak meal times. However, current delivery robots are usually independent systems that can only perform the task of delivering dishes by manually selecting the destination address according to the settings of the built-in program, and are highly dependent on waiters. If you want to improve the efficiency of delivery through delivery robots in hotel restaurants during peak meal times or tourist seasons, it will not only increase the difficulty of the waiter's work, but also easily lead to errors due to information asymmetry. At the same time, you have to take into account the problem of charging the delivery robot, which will backfire and increase the difficulty of scheduling the restaurant, resulting in half the result with twice the effort. Summary of the invention

[0003] The present invention provides a meal delivery method, device, equipment and medium, which realize the linkage between a meal delivery robot and a back kitchen, and solve the problem of excessive reliance on waiters for meal delivery based on the meal delivery robot by associating the dishes and tableware.

[0004] According to a first aspect of the present invention, a meal delivery method is provided, the method comprising: obtaining a user's order information; sending a meal preparation notification to the kitchen according to the order information; determining tableware corresponding to different dishes according to the meal preparation notification, the tableware having a built-in chip for storing table number information and dish information; and summoning a meal delivery robot to deliver the dishes that have been served to the user.

[0005] According to a second aspect of the present invention, a food delivery device is provided, which includes: an acquisition module for acquiring a user's ordering information; a notification module for sending a meal preparation notification to the kitchen according to the ordering information; a determination module for determining tableware corresponding to different dishes according to the meal preparation notification, wherein a built-in chip in the tableware is used to store table number information and dish information; and a delivery module for summoning a food delivery robot to deliver the dishes that have been served to the user.

[0006] According to a third aspect of the present invention, there is provided an electronic device, comprising: at least one processor; and a memory communicatively connected to the at least one processor; wherein the memory stores instructions executable by the at least one processor, and the instructions are executed by the at least one processor so that the at least one processor implements the meal delivery method as described in any embodiment of the present invention.

[0007] According to a fourth aspect of the present invention, a computer-readable storage medium is provided, wherein the computer instructions are used to enable the computer to execute the meal delivery method as described in any embodiment of the present invention.

[0008] The present invention discloses a meal delivery method, device, equipment and medium. The method comprises: obtaining the user's order information; sending a meal preparation notification to the back kitchen according to the order information; determining the tableware corresponding to different dishes according to the meal preparation notification, wherein the tableware has a built-in chip for storing table number information and dish information; and summoning a meal delivery robot to deliver the dishes that have been served to the user. By adopting the embodiment of the present invention, the tableware with a built-in chip facilitates the meal delivery robot to obtain the associated information corresponding to the dish, avoids manual participation, realizes the linkage between the meal delivery robot and the back kitchen system, and improves the scheduling efficiency of the meal delivery robot in the dining scene; at the same time, it improves the meal delivery efficiency of the meal delivery robot, and can also bring a good dining experience to the user.

[0009] It should be understood that the contents described in this section are not intended to identify the key or important features of the embodiments of the present invention, nor are they intended to limit the scope of the present invention. Other features of the present invention will become easily understood through the following description. BRIEF DESCRIPTION OF THE DRAWINGS

[0010] In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings required for use in the description of the embodiments will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present application. For ordinary technicians in this field, other drawings can be obtained based on these drawings without creative work.

[0011] Figure 1 is a schematic diagram of an application scenario of a meal delivery method that can implement an embodiment of the present invention;

[0012] Figure 2 is a flow chart of a meal delivery method provided according to an embodiment of the present invention;

[0013] Figure 3 is a structural schematic diagram of a meal delivery device provided according to an embodiment of the present invention;

[0014] Figure 4 The block diagram is a block diagram of an electronic device for implementing a meal delivery method according to an embodiment of the present invention. DETAILED DESCRIPTION

[0015] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments are only part of the embodiments of the present application, not all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by ordinary technicians in this field without creative work should fall within the scope of protection of the present application.

[0016] It should be noted that the terms "first", "second", etc. in the specification and claims of the present application and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchangeable where appropriate, so that the embodiments of the present application described herein can be implemented in an order other than those illustrated or described herein. In addition, the terms "including" and "having" and any of their variations are intended to cover non-exclusive inclusions, for example, a process, method, system, product or device comprising a series of steps or units is not necessarily limited to those steps or units clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or devices.

[0017] Figure 1 A schematic diagram 100 of an application scenario of a meal delivery method that can implement an embodiment of the present invention is provided. Figure 1 As shown, the application scenario includes: a computing device 110 and a food delivery robot 120. The computing device 110 can obtain the user's order information; send a meal preparation notification to the kitchen according to the order information; determine the tableware corresponding to different dishes according to the meal preparation notification, and the tableware has a built-in chip for storing table number information and dish information; and summon the food delivery robot to deliver the dishes that have been prepared to the user.

[0018] The food delivery robot in the embodiment of the present invention is equipped with a built-in organic belt scanning gun for identifying the tableware and then determining the dishes to be contained. The food delivery robot can be configured as a split robot including a chassis and an upper cabin; it is worth noting that: Figure 1 The application scenario shown is an example of a meal delivery method based on an embodiment of the present invention, but is not limiting.

[0019] It should be noted that the above-mentioned computing device 110 can be hardware or software. When the computing device 110 is hardware, it can be implemented as a distributed cluster consisting of multiple servers or terminal devices, or it can be implemented as a single server or a single terminal device. When the computing device 110 is embodied as software (for example, a program or system for controlling a robot), it can be installed in the hardware devices listed above. It can be implemented as multiple software or software modules for providing distributed services, for example, or it can be implemented as a single software or software module. No specific limitation is made here.

[0020] It should be understood that Figure 1 The number of computing devices in the embodiment is only illustrative. Any number of computing devices may be provided according to implementation requirements.

[0021] Embodiment 1

[0022] According to an embodiment of the present application, a method for delivering food is provided. It should be noted that the steps shown in the flowchart of the accompanying drawings can be executed in a computer system such as a set of computer executable instructions, and although a logical order is shown in the flowchart, in some cases, the steps shown or described can be executed in an order different from that shown here. Figure 2 As shown, the meal delivery method includes the following steps: S210, S220, S230 and S240.

[0023] S210: Obtain the user's order information.

[0024] Optionally, the ordering information includes an order from one or more users, the order includes the quantity and price of dishes, and the order corresponds to a table number.

[0025] S220: Sending a meal preparation notification to the kitchen according to the meal order information.

[0026] Optionally, sending the meal preparation notification to the back kitchen based on the order information includes: establishing a connection with the back kitchen display screen; sending the meal preparation notification to the display screen, the meal preparation notification including the type and first quantity of dishes corresponding to a single user's order and a second quantity of the same dishes included in the order information.

[0027] For example, the user order of table number 03 includes two beef burgers, and the meal preparation notification received by the kitchen includes five beef burgers, which correspond to the two beef burgers of table number 03, one beef burger of table number 07, and two beef burgers of table number 12. Then, the meal preparation notification includes the beef burgers in the first user order corresponding to table number 03, the first quantity is two; the beef burgers in the second user order corresponding to table number 07, the first quantity is one; the beef burgers in the third user order corresponding to table number 12, the first quantity is two; the second quantity is five, and the same dish corresponding to the second quantity is beef burgers.

[0028] Furthermore, the kitchen display screen shows the content of the dish and voice broadcasts the details of the dish.

[0029] S230: Determine tableware corresponding to different dishes according to the meal preparation notification, wherein the tableware built-in chip is used to store table number information and dish information.

[0030] Optionally, determining the tableware corresponding to different dishes according to the meal preparation notification includes: obtaining the table number and tableware identification corresponding to the dishes, different tableware identifications corresponding to different tableware; and determining the tableware to be placed for the dishes that have been served according to the information stored in the built-in chip of the tableware.

[0031] The tableware identification includes but is not limited to a QR code or a barcode. The built-in machine-mounted scanner of the food delivery robot scans the tableware identification to obtain the information stored in the built-in chip of the tableware. Exemplarily, the built-in chip can be configured as an NFC chip made based on Near Field Communication (NFC). The NFC chip is a short-range high-frequency wireless communication technology that allows non-contact point-to-point data transmission (within ten centimeters) between electronic devices to exchange data. The food delivery robot uses the machine-mounted scanner to identify the NFC chip to obtain the table number and dish information to which the corresponding tableware will be delivered.

[0032] Optionally, before the calling of the food delivery robot delivers the served dishes to the user, the process further includes: placing the served dishes in corresponding tableware and then placing them on a dining rack.

[0033] The dining rack can be used by two or more dining delivery robots at different times, and recycling the dining rack realizes the maximum utilization of the dining delivery tool.

[0034] S240: Summon a food delivery robot to deliver the prepared dishes to the user.

[0035] Optionally, summoning the food delivery robot to deliver the served dishes to the user includes: sending a delivery task request to the food delivery robot based on the currently served dishes; determining that the food delivery robot is currently in a working state of lifting the food rack; and based on the detected working state, sending a response request for the serving status to the food delivery robot, the response request including inquiring the food delivery robot whether it has completed the serving task.

[0036] Exemplarily, when the food delivery robot is a split robot including a chassis and an upper cabin, the food rack is equivalent to replacing the upper cabin component. The working states include: lifting the food rack and giving up lifting the food rack; specifically, calling the chassis to move to the food outlet of the back kitchen, lifting the food rack corresponding to the task to be delivered, and then controlling the chassis to move to the destination address of the table number corresponding to the dish placed in the food rack. When the chassis has finished serving the dishes, the working state is giving up lifting the food rack.

[0037] Furthermore, the method also includes: determining the destination address of the delivery task based on the recognition result of the tableware identification contained in the dining rack by the food delivery robot, the destination address being the location of the table number corresponding to the dish; when the arrival of the food delivery robot is detected at the destination address, prompting the food delivery robot that has completed the serving task to give up lifting the dining rack; and updating the serving status of the dish to the back kitchen based on the response feedback of the food delivery robot.

[0038] Exemplarily, after completing the serving task, the food delivery robot automatically adjusts the working state to give up lifting the food rack, and sends the response feedback to the computing device 110. The computing device 110 synchronizes the serving status information contained therein to the back kitchen based on the received response feedback. The staff in the back kitchen learns from the back kitchen display screen that the food delivery robot has delivered the corresponding dishes to the user.

[0039] Optionally, the food delivery robot obtains the information of the built-in chip of the tableware according to the tableware identification, and obtains the table number information and the dish information.

[0040] The present invention discloses a meal delivery method. The method comprises: obtaining the user's order information; sending a meal preparation notification to the back kitchen according to the order information; determining the tableware corresponding to different dishes according to the meal preparation notification, wherein the tableware has a built-in chip for storing table number information and dish information; and summoning a meal delivery robot to deliver the dishes that have been served to the user. By adopting the embodiment of the present invention, the tableware with a built-in chip facilitates the meal delivery robot to obtain the associated information corresponding to the dish, avoids manual participation, realizes the linkage between the meal delivery robot and the back kitchen system, and improves the scheduling efficiency of the meal delivery robot in the dining scene; at the same time, it improves the meal delivery efficiency of the meal delivery robot, and can also bring a good dining experience to the user.

[0041] Embodiment 2

[0042] According to an embodiment of the present invention, a schematic diagram of the structure of a meal delivery device is provided, and the device can execute the meal delivery method provided in the above embodiment 1. Figure 3 As shown, the device includes: an acquisition module 310, a notification module 320, a determination module 330 and a distribution module 340. Among them:

[0043] The acquisition module 310 is used to acquire the user's ordering information.

[0044] The notification module 320 is used to send a meal preparation notification to the kitchen according to the order information.

[0045] The determination module 330 is used to determine tableware corresponding to different dishes according to the meal preparation notification, and the tableware built-in chip is used to store table number information and dish information.

[0046] The delivery module 340 is used to summon the food delivery robot to deliver the prepared dishes to the user.

[0047] Optionally, the ordering information includes an order from one or more users, the order includes the quantity and price of dishes, and the order corresponds to a table number.

[0048] Optionally, the notification module 320 includes:

[0049] An establishing unit, used to establish a connection with the back kitchen display screen;

[0050] A sending unit is used to send the meal preparation notification to the display screen, wherein the meal preparation notification includes the type and first quantity of dishes corresponding to a single user's order and the second quantity of the same dishes included in the order information.

[0051] Furthermore, the kitchen display screen shows the content of the dish and voice broadcasts the details of the dish.

[0052] Optionally, the determining module 330 includes:

[0053] An acquisition unit, used to acquire a table number and a tableware identifier corresponding to the dish, where different tableware identifiers correspond to different tableware;

[0054] The first determining unit is used to determine the tableware where the served dish is to be placed according to the information stored in the built-in chip of the tableware.

[0055] Optionally, before the delivery module 340, it also includes: placing the served dishes in corresponding tableware and then placing them in a dining rack.

[0056] Optionally, the distribution module 340 includes:

[0057] A delivery request unit, configured to send a task request to be delivered to the food delivery robot according to the currently served dishes;

[0058] A second determining unit is used to determine that the food delivery robot is currently in a working state of lifting the food rack;

[0059] A response request unit is used to send a response request for the serving status to the food delivery robot according to the detected working status, and the response request includes asking the food delivery robot whether it has completed the serving task.

[0060] Furthermore, the distribution module 340 also includes:

[0061] A third determining unit is used to determine the destination address of the to-be-delivered task according to the recognition result of the tableware identification included in the dining rack by the food delivery robot, wherein the destination address is the location of the table number corresponding to the dish;

[0062] a prompting unit, configured to prompt the food delivery robot that has completed the food delivery task to give up lifting the food rack when the food delivery robot is detected to have arrived at the destination address;

[0063] An updating unit is used to update the serving status of the dish to the kitchen according to the response feedback of the food delivery robot.

[0064] Optionally, the food delivery robot obtains information of a chip built into the tableware according to the tableware identification to obtain the table number information and the dish information.

[0065] The present invention discloses a meal delivery device. The device comprises: an acquisition module for acquiring the user's order information; a notification module for sending a meal preparation notification to the back kitchen according to the order information; a determination module for determining the tableware corresponding to different dishes according to the meal preparation notification, wherein the tableware has a built-in chip for storing table number information and dish information; and a delivery module for summoning a meal delivery robot to deliver the dishes that have been served to the user. By adopting the embodiment of the present invention, the tableware with a built-in chip facilitates the meal delivery robot to obtain the associated information corresponding to the dish, avoids manual participation, realizes the linkage between the meal delivery robot and the back kitchen system, and improves the scheduling efficiency of the meal delivery robot in the dining scene; at the same time, it improves the meal delivery efficiency of the meal delivery robot, and can also bring a good dining experience to the user.

[0066] Embodiment 3

[0067] Reference below Figure 4 , which shows a block diagram of an electronic device 400 suitable for implementing an embodiment of the present invention. The electronic device is intended to represent various forms of digital computers, such as laptop computers, desktop computers, workstations, personal digital assistants, servers, blade servers, mainframe computers, and other suitable computers. The electronic device may also represent various forms of mobile devices, such as personal digital processing, cellular phones, smart phones, wearable devices, and other similar computing devices. The components shown herein, their connections and relationships, and their functions are merely examples and are not intended to limit the implementation of the present invention described and / or claimed herein.

[0068] like Figure 4 As shown, the electronic device 400 may include a processing device 410, which may perform various appropriate actions and processes according to a program stored in a read-only memory (ROM) 420 or a program loaded from a storage device 480 into a random access memory (RAM) 430. The processing device 410 may be a variety of general and / or special processing components with processing and computing capabilities. Some examples of the processing device 410 include, but are not limited to, a central processing unit (CPU), a graphics processing unit (GPU), various dedicated artificial intelligence (AI) computing chips, various computing units running machine learning model algorithms, a digital signal processor (DSP), and any appropriate processor, controller, microcontroller, etc. The processing device 410 performs the various methods and processes described above.

[0069] In the RAM 430, various programs and data required for the operation of the electronic device 400 are also stored. The processing device 410, the ROM 420, and the RAM 430 are connected to each other through a bus 440. An input / output (I / O) interface 450 is also connected to the bus 440.

[0070] Typically, the following devices may be connected to the I / O interface 450: an input device 460 including, for example, a touch screen, a touch pad, a keyboard, a mouse, a camera, a microphone, an accelerometer, a gyroscope, etc.; an output device 470 including, for example, a liquid crystal display (LCD), a speaker, a vibrator, etc.; a storage device 480 including, for example, a magnetic tape, a hard disk, etc.; and a communication device 490. The communication device 490 may allow the electronic device 400 to communicate with other devices wirelessly or by wire to exchange data. Although Figure 4 The electronic device 400 is shown with various devices, but it should be understood that it is not required to implement or possess all the devices shown. More or fewer devices may be implemented or possessed instead.

[0071] In particular, according to an embodiment of the present invention, the process described above with reference to the flowchart can be implemented as a computer software program. For example, an embodiment of the present invention includes a computer program product, which includes a computer program carried on a non-transitory computer-readable medium, and the computer program includes a program code for executing the method shown in the flowchart. In such an embodiment, the computer program can be downloaded and installed from the network through a communication device 490, or installed from a storage device 480, or installed from a ROM 420. When the computer program is executed by the processing device 410, the above functions defined in the method of the embodiment of the present invention are executed. Alternatively, in other embodiments, the processing device 410 can be configured to execute the method in any other appropriate manner (for example, by means of firmware): obtaining the user's order information; sending a meal preparation notification to the back kitchen according to the order information; determining the tableware corresponding to different dishes according to the meal preparation notification, and the tableware built-in chip is used to store the table number information and the dish information; calling the meal delivery robot to deliver the dishes that have been served to the user.

[0072] Embodiment 4

[0073] The computer-readable medium of the present invention can be a computer-readable signal medium or a computer-readable storage medium or any combination of the two. The computer-readable storage medium can be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or device, or any combination of the above. More specific examples of computer-readable storage media can include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In the present invention, a computer-readable storage medium can be any tangible medium containing or storing a program that can be used by or in combination with an instruction execution system, device or device. In the present invention, a computer-readable signal medium can include a data signal propagated in a baseband or as part of a carrier wave, which carries a computer-readable program code. This propagated data signal can take a variety of forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the above. The computer readable signal medium may also be any computer readable medium other than a computer readable storage medium, which may send, propagate or transmit a program for use by or in conjunction with an instruction execution system, apparatus or device. The program code contained on the computer readable medium may be transmitted using any suitable medium, including but not limited to: wires, optical cables, RF (radio frequency), etc., or any suitable combination of the above.

[0074] In some embodiments, the client and the server may communicate using any currently known or future developed network protocol such as HTTP (HyperText Transfer Protocol), and may be interconnected with any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), an internet (e.g., the Internet), and a peer-to-peer network (e.g., an ad hoc peer-to-peer network), as well as any currently known or future developed network.

[0075] The computer-readable medium may be included in the electronic device, or may exist independently without being incorporated into the electronic device.

[0076] The above-mentioned computer-readable medium carries one or more programs. When the above-mentioned one or more programs are executed by the electronic device, the electronic device: obtains the user's order information; sends a meal preparation notification to the kitchen according to the order information; determines the tableware corresponding to different dishes according to the meal preparation notification, and the built-in chip of the tableware is used to store table number information and dish information; summons the food delivery robot to deliver the dishes that have been served to the user.

[0077] Computer program code for performing the operations of the present invention may be written in one or more programming languages ​​or a combination thereof, including, but not limited to, object-oriented programming languages, such as Java, Smalltalk, C++, and conventional procedural programming languages, such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as a separate software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In cases involving a remote computer, the remote computer may be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., via the Internet using an Internet service provider).

[0078] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present invention. In this regard, each square box in the flow chart or block diagram can represent a module, a program segment or a part of a code, and the module, the program segment or a part of the code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some alternative implementations, the functions marked in the square box can also occur in a sequence different from that marked in the accompanying drawings. For example, two square boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each square box in the block diagram and / or flow chart, and the combination of the square boxes in the block diagram and / or flow chart can be implemented with a dedicated hardware-based system that performs the specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0079] The modules involved in the embodiments of the present invention may be implemented by software or hardware, wherein the name of a module does not limit the module itself in some cases.

[0080] The functions described above herein may be performed at least in part by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: digital electronic circuit systems, integrated circuit systems, field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chip systems (SOCs), complex programmable logic devices (CPLDs), computer hardware, firmware, software, and / or combinations thereof, etc.

[0081] The program code for implementing the method of the present invention can be written in any combination of one or more programming languages. These program codes can be provided to a processor or controller of a general-purpose computer, a special-purpose computer or other programmable data processing device, so that the program code, when executed by the processor or controller, enables the functions / operations specified in the flow chart and / or block diagram to be implemented. The program code can be executed entirely on the machine, partially on the machine, partially on the machine as a stand-alone software package and partially on a remote machine, or entirely on a remote machine or server.

[0082] In the context of the present invention, a machine-readable medium may be a tangible medium that may contain or store a program for use by or in conjunction with an instruction execution system, device, or equipment. A machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium may include, but is not limited to, electronic, magnetic, optical, electromagnetic, infrared, or semiconductor systems, devices, or equipment, or any suitable combination of the foregoing. A more specific example of a machine-readable storage medium may include an electrical connection based on one or more lines, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

[0083] To provide interaction with a user, the systems and techniques described herein can be implemented on a computer having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to the user; and a keyboard and pointing device (e.g., a mouse or trackball) through which the user can provide input to the computer. Other types of devices can also be used to provide interaction with the user; for example, the feedback provided to the user can be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user can be received in any form (including acoustic input, voice input, or tactile input).

[0084] The systems and techniques described herein may be implemented in a computing system that includes backend components (e.g., as a data server), or a computing system that includes middleware components (e.g., an application server), or a computing system that includes frontend components (e.g., a user computer with a graphical user interface or a web browser through which a user can interact with implementations of the systems and techniques described herein), or a computing system that includes any combination of such backend components, middleware components, or frontend components. The components of the system may be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include: a local area network (LAN), a wide area network (WAN), a blockchain network, and the Internet.

[0085] A computer system may include a client and a server. The client and the server are generally remote from each other and usually interact through a communication network. The relationship between the client and the server is generated by computer programs running on the corresponding computers and having a client-server relationship with each other. The server may be a cloud server, also known as a cloud computing server or a cloud host, which is a host product in the cloud computing service system to solve the defects of difficult management and weak business scalability in traditional physical hosts and VPS services. The server may also be a server of a distributed system, or a server combined with a blockchain.

[0086] Artificial intelligence is a discipline that studies how to use computers to simulate certain human thought processes and intelligent behaviors (such as learning, reasoning, thinking, planning, etc.). It includes both hardware-level and software-level technologies. Artificial intelligence hardware technologies generally include technologies such as sensors, dedicated artificial intelligence chips, cloud computing, distributed storage, and big data processing; artificial intelligence software technologies mainly include computer vision technology, speech recognition technology, natural language processing technology, machine learning / deep learning technology, big data processing technology, knowledge graph technology, and other major directions.

[0087] Cloud computing refers to a technology system that uses network access to elastically scalable shared physical or virtual resource pools. Resources can include servers, operating systems, networks, software, applications, and storage devices, and can be deployed and managed on demand and in a self-service manner. Cloud computing technology can provide efficient and powerful data processing capabilities for technical applications such as artificial intelligence and blockchain, as well as model training.

[0088] It should be understood that the various forms of processes shown above can be used to reorder, add or delete steps. For example, the steps described in the present invention can be executed in parallel, sequentially or in different orders, as long as the desired results of the technical solution provided by the present invention can be achieved, and this document does not limit this.

[0089] The above specific implementations do not constitute a limitation on the protection scope of the present invention. It should be understood by those skilled in the art that various modifications, combinations, sub-combinations and substitutions can be made according to design requirements and other factors. Any modification, equivalent substitution and improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims

1. A meal delivery method, characterized in that: The method comprises: Get the user's order information; Sending a meal preparation notification to the kitchen according to the order information; Determine tableware corresponding to different dishes according to the meal preparation notification, wherein the tableware built-in chip is used to store table number information and dish information; Summon the food delivery robot to deliver the prepared dishes to the user.

2. The method according to claim 1, characterized in that The order information includes an order of one or more users, the order includes the quantity and price of dishes, and the order corresponds to a table number.

3. The method according to claim 1, characterized in that The sending a meal preparation notification to the kitchen according to the meal order information includes: Establishing a connection with the kitchen display screen; The meal preparation notification is sent to the display screen, where the meal preparation notification includes the type and first quantity of dishes corresponding to the single user order and the second quantity of the same dishes included in the order information.

4. The method according to claim 3, characterized in that The back kitchen display screen shows the content of the dish, and voice broadcasts the details of the dish.

5. The method according to claim 1, characterized in that The determining of tableware corresponding to different dishes according to the meal preparation notification includes: Obtaining the table number and tableware identifier corresponding to the dish, where different tableware identifiers correspond to different tableware; The tableware on which the served dishes are to be placed is determined according to the information stored in the built-in chip of the tableware.

6. The method according to claim 1, characterized in that Before the calling of the food delivery robot delivers the served dishes to the user, the method further includes: placing the served dishes in corresponding tableware and then placing them in a dining rack.

7. The method according to claim 1, characterized in that The calling of the food delivery robot to deliver the prepared dishes to the user includes: Sending a task request to be delivered to the food delivery robot according to the currently served dishes; Determining that the food delivery robot is currently in a working state of lifting the food rack; According to the detected working status, a response request for the serving status is sent to the food delivery robot, and the response request includes inquiring the food delivery robot whether it has completed the serving task.

8. The method according to claim 7, characterized in that The method further comprises: Determine the destination address of the task to be delivered according to the recognition result of the tableware identification included in the food rack by the food delivery robot, where the destination address is the location of the table number corresponding to the dish; When the arrival of the food delivery robot is detected at the destination address, the food delivery robot that has completed the food serving task is prompted to give up lifting the food rack; The serving status of the dishes is updated to the kitchen according to the response feedback of the food delivery robot.

9. The method according to any one of claims 1 to 8, characterized in that: The food delivery robot obtains the information of the built-in chip of the tableware according to the tableware identification, and obtains the table number information and the dish information.

10. A food delivery device, characterized in that: The device comprises: The acquisition module is used to obtain the user's order information; A notification module, used for sending a meal preparation notification to the kitchen according to the order information; A determination module, used to determine tableware corresponding to different dishes according to the meal preparation notification, wherein the tableware built-in chip is used to store table number information and dish information; The delivery module is used to summon the food delivery robot to deliver the prepared dishes to the user.

11. The device according to claim 10, characterized in that The notification module comprises: An establishing unit, used to establish a connection with the back kitchen display screen; A sending unit is used to send the meal preparation notification to the display screen, wherein the meal preparation notification includes the type and first quantity of dishes corresponding to a single user's order and the second quantity of the same dishes included in the order information.

12. The device according to claim 10, characterized in that The determining module comprises: An acquisition unit, used to acquire a table number and a tableware identifier corresponding to the dish, where different tableware identifiers correspond to different tableware; The first determining unit is used to determine the tableware where the served dish is to be placed according to the information stored in the built-in chip of the tableware.

13. The device according to claim 10, characterized in that The distribution module comprises: A delivery request unit, configured to send a task request to be delivered to the food delivery robot according to the currently served dishes; A second determining unit is used to determine that the food delivery robot is currently in a working state of lifting the food rack; A response request unit is used to send a response request for the serving status to the food delivery robot according to the detected working status, and the response request includes asking the food delivery robot whether it has completed the serving task.

14. An electronic device, comprising: at least one processor; and a memory communicatively connected to the at least one processor; wherein the memory stores instructions executable by the at least one processor, and the instructions are executed by the at least one processor so that the at least one processor implements the method as described in any one of claims 1-9.

15. A computer-readable storage medium, wherein: The computer instructions are used to cause the computer to execute the method according to any one of claims 1-9.

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