Message processing method and device and storage medium

Abstract

The embodiment of the invention provides a message processing method and device and a storage medium, and the method comprises the steps: obtaining a message set of a first user, the message set comprising sent messages and received messages of the first user; a to-be-responded message is recognized from the message set through a preset model to be displayed in a preset display interface of the to-be-responded message, and the to-be-responded message comprises a sent message needing to be responded and / or a received message needing to be responded. By automatically and intelligently identifying the sent message and the received message to determine and display the to-be-responded message, a user can be helped to manage the communication load, the user is effectively prompted to pay attention to the to-be-responded message, the to-be-responded message is processed in time, timely and effective communication is ensured, efficiency is improved, and omission is avoided.

Description

Technical Field

[0001] The embodiments of the present disclosure relate to the field of computer and network communication technology, and in particular, to a message processing method, device, and storage medium. Background Art

[0002] In the modern communication environment, people can communicate through various platforms such as email, text messages, instant messaging applications, etc.

[0003] During the communication process, there are often situations where the messages sent by the other party have not been replied to, or the messages sent to the other party have not received a response. Users usually need to track these messages manually. However, manual tracking of these messages is not only time-consuming and inefficient, but also easy to miss, which may cause communication delays. Summary of the invention

[0004] The embodiments of the present disclosure provide a message processing method, device and storage medium to automatically identify messages to be responded to, so as to prompt users to pay attention to these messages and ensure timely and effective communication.

[0005] In a first aspect, an embodiment of the present disclosure provides a message processing method, including:

[0006] Acquire a message set of a first user, where the message set includes sent messages and received messages of the first user;

[0007] Messages to be responded to are identified from the message set through a preset model to be displayed in a preset display interface of the messages to be responded to, wherein the messages to be responded to include sent messages that need to be responded to and / or received messages that need to be responded to.

[0008] In a second aspect, an embodiment of the present disclosure provides a message processing device, including:

[0009] A message acquisition unit, configured to acquire a message set of a first user, wherein the message set includes sent messages and received messages of the first user;

[0010] A processing unit is used to identify the messages to be responded to from the message set through a preset model to display them in a preset display interface of the messages to be responded to, wherein the messages to be responded to include sent messages that need to be responded to and / or received messages that need to be responded to.

[0011] In a third aspect, an embodiment of the present disclosure provides an electronic device, including: at least one processor and a memory;

[0012] The memory stores computer-executable instructions;

[0013] The at least one processor executes the computer-executable instructions stored in the memory, so that the at least one processor executes the message processing method described in the first aspect and various possible designs of the first aspect.

[0014] In a fourth aspect, an embodiment of the present disclosure provides a computer-readable storage medium, in which computer execution instructions are stored. When a processor executes the computer execution instructions, the message processing method described in the first aspect and various possible designs of the first aspect is implemented.

[0015] In a fifth aspect, an embodiment of the present disclosure provides a computer program product, including computer execution instructions. When a processor executes the computer execution instructions, it implements the message processing method described in the first aspect and various possible designs of the first aspect.

[0016] The message processing method, device and storage medium provided by the embodiments of the present disclosure obtain a message set of a first user, wherein the message set includes the sent messages and received messages of the first user; a message to be responded to is identified from the message set through a preset model to be displayed in a preset display interface of the message to be responded to, wherein the message to be responded to includes a sent message that needs to be responded to, and / or a received message that needs to be responded to. By automatically and intelligently identifying the sent messages and the received messages to determine the messages to be responded to and displaying them, it can help users manage communication loads, effectively prompt users to pay attention to these messages to be responded to, and promptly process the messages to be responded to, thereby ensuring timely and effective communication, improving efficiency and avoiding omissions. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] In order to more clearly illustrate the embodiments of the present disclosure or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are some embodiments of the present disclosure. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative labor.

[0018] Figure 1 A schematic diagram of a message processing method flow provided by an embodiment of the present disclosure;

[0019] Figure 2 A schematic diagram of an interface of a message processing method provided by an embodiment of the present disclosure;

[0020] Figure 3 A schematic diagram of a message processing method flow chart provided by another embodiment of the present disclosure;

[0021] Figure 4 A schematic diagram of a message processing method flow chart provided by another embodiment of the present disclosure;

[0022] Figure 5 A schematic diagram of a message processing method flow chart provided by another embodiment of the present disclosure;

[0023] Figure 6 A structural block diagram of a message processing device provided by an embodiment of the present disclosure;

[0024] Figure 7 A schematic diagram of the hardware structure of an electronic device provided in one embodiment of the present disclosure. DETAILED DESCRIPTION

[0025] In order to make the purpose, technical solution and advantages of the embodiments of the present disclosure clearer, the technical solution in the embodiments of the present disclosure will be clearly and completely described below in conjunction with the drawings in the embodiments of the present disclosure. Obviously, the described embodiments are part of the embodiments of the present disclosure, not all of the embodiments. Based on the embodiments in the present disclosure, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present disclosure.

[0026] In the modern communication environment, people can communicate through various platforms such as email, text messages, instant messaging applications, etc.

[0027] During the communication process, there are often situations where the messages sent by the other party have not been replied to, or the messages sent to the other party have not received a response. Users usually need to track these messages manually. However, manual tracking of these messages is not only time-consuming and inefficient, but also easy to miss, which may cause communication delays.

[0028] In order to solve the above technical problems, the present disclosure provides a message processing method, which applies artificial intelligence technology, obtains a message set of a first user, and the message set includes the sent messages and received messages of the first user; identifies the to-be-responded messages from the message set through a preset model to display them in a preset display interface of the to-be-responded messages, wherein the to-be-responded messages include sent messages that need to be responded to, and / or received messages that need to be responded to. By automatically and intelligently identifying sent messages and received messages to determine the to-be-responded messages and displaying them, it can help users manage communication loads, effectively prompt users to pay attention to these to-be-responded messages, and promptly process the to-be-responded messages, ensuring timely and effective communication, improving efficiency, and avoiding omissions.

[0029] It is understandable that the data involved in this technical solution (including but not limited to the data itself, the acquisition, use, storage or deletion of the data) shall comply with the requirements of relevant laws, regulations and relevant provisions.

[0030] It is understandable that before using the technical solutions disclosed in the various embodiments of the present disclosure, the types, scopes of use, usage scenarios, etc. of the information involved in the present disclosure should be informed to relevant users and their authorization should be obtained in an appropriate manner in accordance with relevant laws and regulations. The relevant users may include any types of rights and subjects, such as individuals, enterprises, and groups.

[0031] For example, in response to receiving an active request from a user, a prompt message is sent to the relevant user to explicitly prompt the relevant user that the operation requested to be performed will require obtaining and using the relevant user's information, so that the relevant user can independently choose whether to provide information to software or hardware such as electronic devices, applications, servers or storage media that execute the operations of the disclosed technical solution based on the prompt message.

[0032] As an optional but non-limiting implementation, in response to receiving an active request from a relevant user, a prompt message is sent to the relevant user, for example, in the form of a pop-up window, in which the prompt message may be presented in text form. In addition, the pop-up window may also carry a selection control for the user to select "agree" or "disagree" to provide information to the electronic device.

[0033] It is understandable that the above notification and the process of obtaining user authorization are merely illustrative and do not constitute a limitation on the implementation of the present disclosure. Other methods that meet relevant laws and regulations may also be applied to the implementation of the present disclosure.

[0034] The activation of relevant functions of the embodiments of the present disclosure, the data obtained, the processing and storage methods of the data, etc., shall all be authorized in advance by the user and other rights holders associated with the user, and shall comply with the relevant laws and regulations and the agreements between the rights holders.

[0035] The present disclosure provides a message processing method, which can be applied to a terminal. The terminal can be deployed with a preset model or communicate with a preset model. The terminal is associated with a first user, or a first program installed on the terminal is associated with the first user. The first user can trigger a query for a message to be responded to, or the terminal or the first program installed on the terminal can automatically trigger a query for a message to be responded to at a fixed time. The terminal or the first program installed on the terminal obtains a message collection of the first user, and identifies the message to be responded to from the message collection through the preset model, and displays it in a preset display interface of the message to be responded to.

[0036] In another application scenario, the preset model can also be deployed on the server side, or the server side can communicate with the preset model according to user needs, and the server side can identify the message to be responded to through the preset model and return it to the terminal, and display it in the preset display interface of the message to be responded to. Among them, the processing of relevant data and the activation of functions need to be authorized by the user and related parties in advance.

[0037] The message processing method disclosed in the present invention will be described in detail below in conjunction with specific embodiments.

[0038] refer to Figure 1 , Figure 1 A schematic diagram of a message processing method provided in an embodiment of the present disclosure. The method of this embodiment can be applied in a terminal or a server, and the message processing method includes:

[0039] S101. Obtain a message set of a first user, where the message set includes sent messages and received messages of the first user.

[0040] In this embodiment, the first user can use email, text messages, instant messaging applications and other tools to send and receive messages on the terminal or the first program installed on the terminal. Usually, there will be a situation where the message sent by the first user has not been replied to or has not been completely replied to by the other party, and the first user receives the message but the first user has not replied to the other party or has not replied completely. For the sake of convenience of description, in this embodiment, these sent messages that need to be responded to, or received messages that need to be responded to are referred to as pending response messages. In order to facilitate users to process these pending response messages (sent messages that need to be responded to, or received messages) in a timely manner, this embodiment provides a technical solution for viewing the first user's pending response messages.

[0041] When it is necessary to identify the first user's current pending message for response, the first user's message collection can be obtained first, the message collection including the first user's sent messages and received messages. Optionally, the message collection can include sent messages and received messages within a preset historical time period or a preset number of messages, where the preset historical time period can be the past hour, the past day, or all time before the current moment today (that is, the time period from 0:00 today to the current moment); and the preset number of messages can be, for example, 100 messages, etc., which can be set according to actual needs.

[0042] In some embodiments, the message collection includes sent messages and received messages in a single chat and / or a group chat, wherein optionally, for a group chat, the received message may be any received message in the group chat, or may be a received message related to the first user (for example, by associating the first user via “@”). Optionally, the first user may also set the single chat and / or group chat of interest, so that when obtaining the message collection, only the sent messages and received messages are obtained from the single chat and / or group chat of interest, thereby reducing resource consumption of the preset model.

[0043] Among them, the timing of identifying the current pending response message of the first user, that is, the triggering condition for obtaining the message set of the first user, can be actively triggered by the first user. For example, a pending response message query control is set at any position of the terminal interface. The first user can realize active triggering by triggering the pending response message query control, and then a preset display interface of the pending response message can be displayed; or, Figure 2 As shown, a specific chat session is added to the message list. The name of the chat session can be "Summary", "Message Summary", "Daily Work Summary" or "View Daily Messages to Be Responded", etc. The user can actively trigger by opening the chat session, and the preset display interface of the message to be responded can be displayed, such as Figure 2 The preset display interface 21 in the embodiment of the present invention can be an interface for displaying the first user's pending response message in tools such as email, text messages, and instant messaging applications. By way of example, the preset display interface can be an interface that is displayed after being triggered by a specific trigger method in tools such as email, text messages, and instant messaging applications, or it can be an interface that distinguishes the pending response message from other messages in an existing interface such as an existing conversation interface.

[0044] S102: Identify the messages to be responded to from the message set by using a preset model, and display them in a preset display interface of the messages to be responded to, wherein the messages to be responded to include sent messages that need to be responded to and / or received messages that need to be responded to.

[0045] In this embodiment, the message set can be semantically understood and recognized through a preset model to identify the messages to be responded to in the message set, wherein the preset model can be any known language model. Optionally, a large language model (LLM) can be used. The large language model is a deep learning model trained using a large amount of text data.

[0046] Optionally, identifying the message to be responded to from the message set by using a preset model may specifically include:

[0047] The preset model is used to identify a target message with a response requirement from the message set, and the associated messages of the target message are searched. Based on the search result, it is determined whether the response to the target message has been completed. If the response has not been completed, the target message is determined as the message to be responded to.

[0048] In this embodiment, a preset model can be used to identify target messages with response requirements from a message collection, wherein the target messages with response requirements may include sent messages with unreply requirements (that is, sent messages sent by the first user to the other party, and the first user expects the other party to reply), and / or received messages with reply requirements (that is, received messages sent by the other party, and the other party expects the first user to reply, including one or more of read but not replied messages, read but not replied messages, unread messages, etc.).

[0049] For example, target messages with response requirements may include but are not limited to the following message types:

[0050] a. Question-based messages: If the message is a clear question, it usually requires a reply, where the question may be a request for information, opinion, help, or feedback, for example, "What is the current progress of the daily work summary?", "Is this project currently online?", etc.;

[0051] b. Instruction or request message: If the message contains a task instruction or a specific request, such as "Can you please check..." or "Can you attend...", this type of message usually expects a reply;

[0052] c. Call for action messages: If the message contains content that requires you to take specific actions, such as confirming information, participating in activities, etc., you should reply, such as "How about having dinner together this week?"

[0053] d. Messages with emotional content: If the message expresses emotions, such as sharing personal experiences, feelings, or important news, even if it does not directly ask a question, it is usually hoped that the other party will respond, even if it is just to express sympathy, encouragement, or share joy;

[0054] e. Urgent Messages: If the message indicates an emergency or important matter that requires immediate attention, it should be responded to as quickly as possible.

[0055] Furthermore, after the target message with the response requirement is identified from the message set through the preset model, the associated message of the target message can be searched from the message set through the preset model, wherein the associated message includes but is not limited to the message that references the target message (the message is directly associated with the target message), the emoticon (such as emoji emoticon, emoticon picture, etc.) or message that replies to the target message, the file related to the target message (including but not limited to audio, video, picture, document and other file types) or link, and the message that is associated with the target message in terms of content. When identifying the file related to the target message, the relevance to the target message can be determined based on the attribute information such as the name of the file, and of course, the relevance to the target message can also be determined based on the content of the file; or if the target message is a message requesting a file, the relevance to the target message can be determined based on the content of the file, or the message containing the file after the target message can be directly determined as the associated message of the target message, without paying attention to the content of the file. The specific method to be adopted can be set according to actual needs.

[0056] It should be noted that when searching for the associated message of the target message, the associated message may be found or not. Therefore, it is possible to determine whether the response to the target message has been completed based on the specific search results. It should be noted that when determining whether the response to the target message has been completed, there is no limitation on the subject of completion, which can be the sender of the message or other persons. The completed response here can be considered completed if there is a response message to the target message, or the content of the response message itself must be able to respond to the content of the target message, such as answering the question of the target message, etc., to be considered a completed response.

[0057] Among them, if the associated message is not found, it is determined that the target message has not received a response, that is, the response to the target message has not been completed; if the associated message is found, it can be said that the target message has received a response, and it is necessary to further determine whether the response to the target message has been completed based on the associated message. If the associated received message includes the complete response information of the target message, it is determined that the target message has completed the response; if the associated received message does not include the complete response information of the target message, it is determined that the target message has not completed the response. For example, for the target message of the nature of the question, the associated message may only answer part of the question and has not been answered completely, then the target message has not completed the response. If the response is not completed, the target message is determined as a message to be responded to. It should be noted that a complete response message can be considered to have a response message as a complete response message, or it can also be combined with the content of the response message to determine whether the meaning is complete or whether it can respond to the received message, and then determine whether it is complete. Optionally, a preset model can be used to determine whether the target message has completed the response based on the associated message, that is, whether the associated message can fully respond to the target message.

[0058] Optionally, in the above embodiment, if the associated message of the target message with the corresponding requirement ends with a closing remark or polite language, that is, the last (or several) associated messages of the target message include a closing remark or polite language, such as "OK, thank you", "That's it", etc., then it means that the target message has completed the response and does not need to be responded again, and it can be determined that the target message is not a message to be responded to.

[0059] The following describes the sent messages and received messages respectively.

[0060] In an optional embodiment, for a sent message, a target sent message is identified from the sent messages included in the message set through a preset model, and an associated received message of the target sent message is searched, wherein the target sent message is a sent message with a reply requirement (that is, a sent message sent by a first user to a other party and the first user expects the other party to reply); based on the search result of the associated received message, it is determined whether a response to the target sent message has been completed, which may specifically include at least one of the following situations:

[0061] If the associated received message is not found, it means that the target sent message has not been replied by the other party, and it can be determined that the response to the target sent message is not completed; or, if the associated received message is found, it means that the target sent message is replied by the other party. In some embodiments, it can be directly determined that the response to the target sent message has been completed, while in other embodiments, it is necessary to further determine whether the associated received message has completed the response to the target sent message. If the associated received message includes complete response information of the target sent message, it is determined that the response to the target sent message has been completed. If the associated received message does not include complete response information of the target sent message, it is determined that the response to the target sent message is not completed. If the response is not completed, it means that the target sent message still needs the other party to continue to reply, and it can be determined that the response to the target sent message is not completed. By judging whether the response information is complete, the accuracy of identifying messages to be responded to can be improved, and it is avoided that some target sent messages that have not obtained complete response information are judged as completed responses, resulting in omission of information to be responded to.

[0062] In another optional embodiment, for received messages, a target received message is identified from the received messages included in the message set through a preset model, and an associated sent message of the target received message is searched, wherein the target received message is a received message with a reply requirement (that is, a received message sent by the other party and to which the other party expects the first user to reply); if the associated sent message is not found, it means that the first user has not replied to the target received message, and it can be determined that the response to the target received message has not been completed;

[0063] Alternatively, if an associated sent message is found, it means that the first user has replied to the target received message. In some embodiments, it can be directly determined that the response to the target received message has been completed without determining whether the associated sent message includes complete response information of the target received message. In other embodiments, it can be further determined whether the associated sent message has completed the response to the target received message. If the associated sent message includes complete response information of the target received message, it is determined that the target received message has completed the response. If the associated sent message does not include complete response information of the target received message, it is determined that the target received message has not completed the response. If the response is not completed, it means that the target received message still needs the first user to continue to reply to the other party. It can be determined that the response to the target received message is not completed. By determining whether the response information is complete, the accuracy of identifying messages to be responded to can be improved, thereby avoiding some target received messages that have not received complete response information from being determined to have completed responses, thereby resulting in omission of information to be responded to.

[0064] On the basis of any of the above embodiments, after identifying the message to be responded to, the message to be responded to can be displayed in a preset display interface of the message to be responded to of the first user. In an optional embodiment, Figure 2 As shown in FIG. 1 , the waiting-for-response messages can be displayed in a window corresponding to a specific chat session such as “Daily Work Summary” or “View Daily Waiting-for-response Messages”. Specifically, the waiting-for-response messages identified from the sent messages and the waiting-for-response messages identified from the received messages can be displayed in groups, such as Figure 2 In the message, "sent but unfinished content" refers to the pending response message identified from the sent messages, and "received but unreplied content" refers to the pending response message identified from the received messages.

[0065] It should be noted that, in the message processing method provided in this embodiment, the preset model can be deployed on the server, or can communicate with the server, and can also be deployed on the terminal, or can communicate with the terminal.

[0066] In an optional embodiment, if the preset model is deployed on the server, or can communicate with the server, the message processing method on the server side is as follows: Figure 3 As shown, it can be specifically:

[0067] S301, receiving a message collection sent by a terminal or a first program installed on the terminal; or, periodically acquiring the message collection, or, receiving the message collection sent by other devices, wherein the terminal is associated with the first user, or the first program is associated with the first user;

[0068] S302: Identify a message to be responded to from the message set by using the preset model, and send the message to be responded to the terminal, so that the terminal and / or the first program displays the message to be responded to in the preset display interface.

[0069] In this embodiment, the query of the message to be responded can be actively triggered by the terminal or the first program installed on the terminal, or the query of the message to be responded can be triggered regularly (or periodically) by the server. After the triggering, the server can obtain the message set, which can be obtained through any feasible legal way, including being sent by the terminal or other devices or being obtained regularly by the server. Furthermore, the server identifies the message to be responded from the message set through a preset model and sends it to the terminal, and then the terminal and / or the first program displays the message to be responded in the preset display interface of the message to be responded. The server can obtain the message set from the terminal, or because the sent and received messages of the terminal are forwarded by the server, the message set can also be obtained locally from the server.

[0070] In another optional embodiment, if the preset model is deployed on the server, or communicates with the server, wherein the terminal is associated with the first user, or the first program installed on the terminal is associated with the first user, then the message processing method on the terminal side is as follows: Figure 4 As shown, it can be specifically:

[0071] S401, in response to a query instruction of the first user for messages to be responded to in the terminal or the first program, sending a query request for messages to be responded to a server, so that the server obtains the message set;

[0072] S402: receiving the pending response message sent by the server, and displaying the pending response message in a preset display interface of the pending response message, wherein the pending response message is a pending response message identified by the server from the message set through the preset model.

[0073] In this embodiment, the first user can trigger a query for a message to be responded to, and the terminal or the first program installed on the terminal sends a query request for the message to be responded to to the server in response to the query instruction of the first user for the message to be responded to. After receiving the query request for the message to be responded to, the server can obtain the message set of the terminal. The message set can be obtained through any feasible legal way, including being sent by the terminal or other devices or being obtained by the server at a fixed time, and identifying the message to be responded from the message set through a preset model and sending it to the terminal. After receiving the message to be responded to, the terminal or the first program installed on the terminal can display it in the preset display interface of the message to be responded to. Alternatively, the terminal or the first program installed on the terminal can also actively send a query request for the message to be responded to to the server at a fixed time; or the terminal or the first program installed on the terminal can also not send a query request for the message to be responded to to the server, but the server can actively push the message to be responded to at a fixed time.

[0074] In another optional embodiment, if the preset model is deployed on the terminal, or can communicate with the terminal, wherein the terminal is associated with the first user, or the first program installed on the terminal is associated with the first user, then the message processing method on the terminal side is as follows: Figure 5 As shown, it can be specifically:

[0075] S501, in response to a query instruction of the first user for a message to be responded to in the terminal or the first program, acquiring the message collection; or acquiring the message collection at a fixed time; or receiving the message collection sent by other devices;

[0076] S502: Identify the waiting-for-response message from the message set by using a preset model, and display the message in a preset display interface of the waiting-for-response message.

[0077] In this embodiment, the first user can trigger a query for the message to be responded to, and the terminal or the first program installed on the terminal responds to the query instruction of the first user for the message to be responded to, and obtains a message set, which can be obtained through any feasible legal way, including being sent by the server or other devices or being obtained by the terminal at a fixed time, and identifying the message to be responded from the message set through a preset model, and displaying it in a preset display interface of the message to be responded to. Alternatively, the terminal or the first program installed on the terminal can also automatically trigger a query for the message to be responded to at a fixed time.

[0078] The message processing method provided in this embodiment obtains a message set of the first user, wherein the message set includes the sent messages and received messages of the first user; identifies the to-be-responded messages from the message set through a preset model to be displayed in a preset display interface of the to-be-responded messages, wherein the to-be-responded messages include sent messages that need to be responded to, and / or received messages that need to be responded to. By automatically and intelligently identifying the sent messages and received messages to determine the to-be-responded messages and displaying them, it can help users manage communication loads, effectively prompt users to pay attention to these to-be-responded messages, and promptly process the to-be-responded messages, thereby ensuring timely and effective communication, improving efficiency, and avoiding omissions.

[0079] On the basis of any of the above embodiments, in the message processing method, the summary content of the message to be responded to may also be obtained, for example Figure 2 In the message "asked about the progress of XX task, but may not get a response", the summary content is displayed together with the message to be responded to in the preset display interface of the message to be responded to. For example, the summary content can be displayed above the message to be responded to (such as Figure 2 The summary content display area (as shown) or below or at other locations thereof, so that the first user can understand the content of the message to be responded to more quickly and intuitively.

[0080] Among them, optionally, if the length of the message to be responded to is less than the preset length, the user can directly read the message to be responded to very quickly, so there is no need to summarize the content of the message to be responded to, and the message to be responded to can be directly determined as the summary content and displayed in the summary content display area of ​​the message to be responded to; if the length of the message to be responded to is not less than the preset length, the user may not be able to quickly read the message to be responded to, and the content of the message to be responded to can be summarized through a preset model, that is, the outline of the message to be responded to obtain the summary content of the message to be responded to, and displayed in the summary content display area of ​​the message to be responded to, so that the user can quickly understand the outline of the message to be responded to improve the user's reading speed of the message to be responded to.

[0081] In specific implementation, if the preset model is deployed on the server or can communicate with the server, the server can obtain the corresponding summary content after identifying the message to be responded to, and then send it to the terminal or the first program installed on the terminal; if the preset model is deployed on the terminal or can communicate with the terminal, the terminal or the first program installed on the terminal can obtain the corresponding summary content after identifying the message to be responded to.

[0082] On the basis of any of the above embodiments, when displaying the message to be responded to, the single chat or group chat from which the message to be responded to comes can also be determined, and the identifier of the single chat or group chat is associated with the message to be responded to and displayed in the message to be responded to interface, so that after the first user triggers the identifier of the single chat or group chat corresponding to the message to be responded to in the message to be responded to interface, he can jump to the chat interface of the single chat or group chat; optionally, the message to be responded to can also be located in the chat interface of the single chat or group chat, and the message to be responded to can be highlighted. The identifier may include, for example, the name and avatar of the object of the single chat, the group name or group avatar of the group chat, and the jump link of the single chat or group chat.

[0083] Corresponding to the message processing method of the above embodiment, Figure 6 This is a structural block diagram of a message processing device provided by an embodiment of the present disclosure. For ease of explanation, only the parts related to the embodiment of the present disclosure are shown. Figure 6 The message processing device 600 includes: a message acquisition unit 601 and a processing unit 602.

[0084] The message acquisition unit 601 is used to acquire a message set of a first user, where the message set includes sent messages and received messages of the first user;

[0085] The processing unit 602 is used to identify the messages to be responded to from the message set through a preset model to display them in a preset display interface of the messages to be responded to, wherein the messages to be responded to include sent messages that need to be responded to and / or received messages that need to be responded to.

[0086] In one or more embodiments of the present disclosure, when the processing unit 602 identifies a message to be responded to from the message set by using a preset model, it is configured to:

[0087] The preset model is used to identify a target message with a response requirement from the message set, and the associated messages of the target message are searched. Based on the search result, it is determined whether the response to the target message has been completed. If the response has not been completed, the target message is determined as the message to be responded to.

[0088] In one or more embodiments of the present disclosure, when the processing unit 602 identifies a target message with a response requirement from the message set through the preset model, searches for an associated message of the target message, and determines whether the response to the target message has been completed according to the search result, it is configured to:

[0089] Using the preset model, a target sent message is identified from the sent messages included in the message set, and an associated received message of the target sent message is searched, wherein the target sent message is a sent message with a reply requirement;

[0090] Based on the search result of the associated received message, it is determined whether a response to the target sent message has been completed.

[0091] In one or more embodiments of the present disclosure, the processing unit 602 is used for at least one of the following when determining whether the response to the target sent message has been completed based on the search result of the associated received message:

[0092] If no associated received message is found, it is determined that the response to the target sent message is not completed; or

[0093] If an associated received message is found, and the associated received message includes complete response information of the target sent message, it is determined that the target sent message has completed the response; or

[0094] If the associated received message is found, and the associated received message does not include complete response information of the target sent message, it is determined that the response to the target sent message is not completed.

[0095] In one or more embodiments of the present disclosure, when the processing unit 602 identifies a target message with a response requirement from the message set through the preset model, searches for an associated message of the target message, and determines whether the response to the target message has been completed according to the search result, it is configured to:

[0096] Using the preset model, a target received message is identified from the received messages included in the message set, and an associated sent message of the target received message is searched, wherein the target received message is a received message with a reply requirement;

[0097] Based on the search result of the associated sent message, it is determined whether a response to the target received message has been completed.

[0098] In one or more embodiments of the present disclosure, the processing unit 602 is used for at least one of the following when determining whether the response to the target received message has been completed based on the search result of the associated sent message:

[0099] If no associated sent message is found, it is determined that the response to the target received message is not completed; or

[0100] If the associated sent message is found, and the associated sent message includes complete response information of the target received message, the response to the target received message has been completed; or

[0101] If the associated sent message is found, and the associated sent message does not include complete response information of the target received message, it is determined that the response to the target received message is not completed.

[0102] In one or more embodiments of the present disclosure, when searching for an associated message of the target message, the processing unit 602 is configured to:

[0103] Find one or more of the following as related messages of the target message:

[0104] Messages quoting the target message, expressions or messages replying to the target message, files or links related to the target message, and messages related to the target message in content.

[0105] In one or more embodiments of the present disclosure, at least one of the following is included:

[0106] The sent message that needs to be responded to includes a target message with a response requirement sent by the first user in a single chat or a group chat; or

[0107] The received message requiring a response includes a target message with a response requirement sent to the first user in a single chat, or a target message with a response requirement sent to the first user in a group chat.

[0108] In one or more embodiments of the present disclosure, the target message with response requirements includes at least one of the following:

[0109] Messages related to the issue; or,

[0110] Messages related to the request; or,

[0111] Messages related to tasks or instructions; or,

[0112] Time-sensitive messages.

[0113] In one or more embodiments of the present disclosure, the processing unit 602 is further configured to:

[0114] Obtaining summary content of the message to be responded to, and displaying the summary content in the preset display interface; or

[0115] The single chat or group chat from which the to-be-responded message originates is determined, and an identifier of the single chat or group chat is displayed in the preset display interface for jumping to a chat interface of the single chat or group chat.

[0116] In one or more embodiments of the present disclosure, when acquiring the summary content of the message to be responded to, the processing unit 602 is configured to:

[0117] If the length of the message to be responded to is less than the preset length, directly determining the message to be responded to as the summary content;

[0118] If the length of the message to be responded to is not less than the preset length, the content of the message to be responded to is summarized by using the preset model to obtain the summary content of the message to be responded to.

[0119] In one or more embodiments of the present disclosure, the device is applied to a server, and the server is deployed with the preset model or communicates with the preset model; accordingly, when acquiring the message set of the first user, the message acquisition unit 601 is used to:

[0120] Receiving a message collection sent by a terminal or a first program installed on the terminal, or acquiring the message collection at a fixed time, or receiving the message collection sent by other devices; wherein the terminal is associated with the first user, or the first program is associated with the first user;

[0121] When the processing unit 602 identifies the to-be-responded message from the message set by using a preset model and displays the to-be-responded message in a preset display interface, it is configured to:

[0122] The message to be responded is identified from the message set by using the preset model, and the message to be responded is sent to the terminal, so that the terminal and / or the first program displays the message to be responded in the preset display interface.

[0123] In one or more embodiments of the present disclosure, the apparatus is applied to a terminal, the terminal is deployed with the preset model, or communicates with the preset model, wherein the terminal is associated with the first user, or the first program installed on the terminal is associated with the first user; accordingly, when acquiring the message set of the first user, the message acquisition unit 601 is used to:

[0124] In response to the query instruction of the first user for the message to be responded to in the terminal or the first program, the message collection is obtained; or, the message collection is obtained periodically; or, the message collection is received from other devices.

[0125] In one or more embodiments of the present disclosure, the device is applied to a terminal, wherein the terminal is associated with the first user, or a first program installed on the terminal is associated with the first user, and the server is deployed with the preset model or communicates with the preset model; accordingly, when acquiring the message set of the first user, the message acquisition unit 601 is used to:

[0126] In response to a query instruction of the first user for messages to be responded to in the terminal or the first program, sending a query request for messages to be responded to a server, so that the server obtains the message set;

[0127] When the processing unit 602 identifies the to-be-responded message from the message set by using a preset model and displays the to-be-responded message in a preset display interface, it is configured to:

[0128] The message to be responded to sent by the server is received and displayed in the preset display interface, wherein the message to be responded to is a message to be responded to identified by the server from the message set through the preset model.

[0129] The device provided in this embodiment can be used to execute the technical solution of the above method embodiment. Its implementation principle and technical effect are similar, and this embodiment will not be repeated here.

[0130] refer to Figure 7 , which shows a schematic diagram of the structure of an electronic device 700 suitable for implementing the embodiment of the present disclosure, and the electronic device 700 may be a terminal device or a server. The terminal device may include but is not limited to mobile terminals such as mobile phones, notebook computers, digital broadcast receivers, personal digital assistants (PDAs), tablet computers, portable multimedia players (PMPs), vehicle terminals (such as vehicle navigation terminals), etc., and fixed terminals such as digital TVs, desktop computers, etc. Figure 7 The electronic device shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present disclosure.

[0131] like Figure 7 As shown, the electronic device 700 may include a processing device (e.g., a central processing unit, a graphics processing unit, etc.) 701, which can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM) 702 or a program loaded from a storage device 708 to a random access memory (RAM) 703. Various programs and data required for the operation of the electronic device 700 are also stored in the RAM 703. The processing device 701, the ROM 702, and the RAM 703 are connected to each other via a bus 704. An input / output (I / O) interface 705 is also connected to the bus 704.

[0132] Typically, the following devices may be connected to the I / O interface 705: input devices 706 including, for example, a touch screen, a touch pad, a keyboard, a mouse, a camera, a microphone, an accelerometer, a gyroscope, etc.; output devices 707 including, for example, a liquid crystal display (LCD), a speaker, a vibrator, etc.; storage devices 708 including, for example, a magnetic tape, a hard disk, etc.; and communication devices 709. The communication devices 709 may allow the electronic device 700 to communicate with other devices wirelessly or by wire to exchange data. Although Figure 7 The electronic device 700 is shown with various devices, but it should be understood that it is not required to implement or possess all the devices shown. More or fewer devices may be implemented or possessed instead.

[0133] In particular, according to an embodiment of the present disclosure, the process described above with reference to the flowchart can be implemented as a computer software program. For example, an embodiment of the present disclosure includes a computer program product, which includes a computer program carried on a computer-readable medium, and the computer program includes a program code for executing the method shown in the flowchart. In such an embodiment, the computer program can be downloaded and installed from a network through a communication device 709, or installed from a storage device 708, or installed from a ROM 702. When the computer program is executed by the processing device 701, the above-mentioned functions defined in the method of the embodiment of the present disclosure are executed.

[0134] It should be noted that the computer-readable medium disclosed above may be a computer-readable signal medium or a computer-readable storage medium or any combination of the above two. The computer-readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or device, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In the present disclosure, a computer-readable storage medium may be any tangible medium containing or storing a program that may be used by or in combination with an instruction execution system, device or device. In the present disclosure, a computer-readable signal medium may include a data signal propagated in a baseband or as part of a carrier wave, in which a computer-readable program code is carried. This propagated data signal may take a variety of forms, including but not limited to an electromagnetic signal, an optical signal, or any suitable combination of the above. The computer readable signal medium may also be any computer readable medium other than a computer readable storage medium, which may send, propagate or transmit a program for use by or in conjunction with an instruction execution system, apparatus or device. The program code contained on the computer readable medium may be transmitted using any suitable medium, including but not limited to: wires, optical cables, RF (radio frequency), etc., or any suitable combination of the above.

[0135] The computer-readable medium may be included in the electronic device, or may exist independently without being incorporated into the electronic device.

[0136] The computer-readable medium carries one or more programs. When the one or more programs are executed by the electronic device, the electronic device executes the method shown in the above embodiment.

[0137] Computer program code for performing the operations of the present disclosure may be written in one or more programming languages ​​or a combination thereof, including object-oriented programming languages, such as Java, Smalltalk, C++, and conventional procedural programming languages, such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as an independent software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer via any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., via the Internet using an Internet service provider).

[0138] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present disclosure. In this regard, each square box in the flow chart or block diagram can represent a module, a program segment or a part of a code, and the module, the program segment or a part of the code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some implementations as replacements, the functions marked in the square box can also occur in a sequence different from that marked in the accompanying drawings. For example, two square boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each square box in the block diagram and / or flow chart, and the combination of the square boxes in the block diagram and / or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0139] The units involved in the embodiments described in the present disclosure may be implemented by software or hardware. The name of a unit does not limit the unit itself in some cases. For example, the first acquisition unit may also be described as a "unit for acquiring at least two Internet Protocol addresses".

[0140] The functions described above herein may be performed at least in part by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips (SOCs), complex programmable logic devices (CPLDs), and the like.

[0141] In the context of the present disclosure, a machine-readable medium may be a tangible medium that may contain or store a program for use by or in conjunction with an instruction execution system, device, or equipment. A machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, device, or equipment, or any suitable combination of the foregoing. A more specific example of a machine-readable storage medium may include an electrical connection based on one or more lines, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

[0142] In a first aspect, according to one or more embodiments of the present disclosure, a message processing method is provided, including:

[0143] Acquire a message set of a first user, where the message set includes sent messages and received messages of the first user;

[0144] Messages to be responded to are identified from the message set through a preset model to be displayed in a preset display interface of the messages to be responded to, wherein the messages to be responded to include sent messages that need to be responded to and / or received messages that need to be responded to.

[0145] According to one or more embodiments of the present disclosure, identifying the message to be responded to from the message set by using a preset model includes:

[0146] The preset model is used to identify a target message with a response requirement from the message set, and the associated messages of the target message are searched. Based on the search result, it is determined whether the response to the target message has been completed. If the response has not been completed, the target message is determined as the message to be responded to.

[0147] According to one or more embodiments of the present disclosure, identifying a target message with a response requirement from the message set by using the preset model, searching for an associated message of the target message, and judging whether a response to the target message has been completed according to the search result includes:

[0148] Using the preset model, a target sent message is identified from the sent messages included in the message set, and an associated received message of the target sent message is searched, wherein the target sent message is a sent message with a reply requirement;

[0149] Based on the search result of the associated received message, it is determined whether a response to the target sent message has been completed.

[0150] According to one or more embodiments of the present disclosure, determining whether a response to the target sent message has been completed based on the search result of the associated received message includes at least one of the following:

[0151] If no associated received message is found, it is determined that the response to the target sent message is not completed; or

[0152] If an associated received message is found, and the associated received message includes complete response information of the target sent message, it is determined that the target sent message has completed the response; or

[0153] If the associated received message is found, and the associated received message does not include complete response information of the target sent message, it is determined that the response to the target sent message is not completed.

[0154] According to one or more embodiments of the present disclosure, identifying a target message with a response requirement from the message set by using the preset model, searching for an associated message of the target message, and judging whether a response to the target message has been completed according to the search result includes:

[0155] Using the preset model, a target received message is identified from the received messages included in the message set, and an associated sent message of the target received message is searched, wherein the target received message is a received message with a reply requirement;

[0156] Based on the search result of the associated sent message, it is determined whether a response to the target received message has been completed.

[0157] According to one or more embodiments of the present disclosure, determining whether a response to the target received message has been completed based on the search result of the associated sent message includes at least one of the following:

[0158] If no associated sent message is found, it is determined that the response to the target received message is not completed; or

[0159] If the associated sent message is found, and the associated sent message includes complete response information of the target received message, the response to the target received message has been completed; or

[0160] If the associated sent message is found, and the associated sent message does not include complete response information of the target received message, it is determined that the response to the target received message is not completed.

[0161] According to one or more embodiments of the present disclosure, searching for an associated message of the target message includes:

[0162] Find one or more of the following as related messages of the target message:

[0163] Messages quoting the target message, expressions or messages replying to the target message, files or links related to the target message, and messages related to the target message in content.

[0164] According to one or more embodiments of the present disclosure, the method further includes:

[0165] Obtaining summary content of the message to be responded to, and displaying the summary content in the preset display interface; and / or

[0166] The single chat or group chat from which the message to be responded comes is determined, and an identifier of the single chat or group chat is displayed in the message to be responded interface for jumping to a chat interface of the single chat or group chat.

[0167] According to one or more embodiments of the present disclosure, obtaining the summary content of the message to be responded to includes:

[0168] If the length of the message to be responded to is less than the preset length, directly determining the message to be responded to as the summary content;

[0169] If the length of the message to be responded to is not less than the preset length, the content of the message to be responded to is summarized by using the preset model to obtain the summary content of the message to be responded to.

[0170] According to one or more embodiments of the present disclosure, the method is applied to a server, and the server is deployed with the preset model or communicates with the preset model; accordingly, obtaining a message set of the first user includes:

[0171] Receiving a message collection sent by a terminal or a first program installed on the terminal, or acquiring the message collection at a fixed time, or receiving the message collection sent by another device, wherein the terminal is associated with the first user, or the first program is associated with the first user;

[0172] The identifying the to-be-responded message from the message set by using a preset model to display it in the preset display interface includes:

[0173] The message to be responded is identified from the message set by using the preset model, and the message to be responded is sent to the terminal, so that the terminal and / or the first program displays the message to be responded in the preset display interface.

[0174] According to one or more embodiments of the present disclosure, the method is applied to a terminal, the terminal is deployed with the preset model, or communicates with the preset model, wherein the terminal is associated with the first user, or the first program installed on the terminal is associated with the first user; accordingly, obtaining the message set of the first user includes:

[0175] In response to the query instruction of the first user for the message to be responded to in the terminal or the first program, the message collection is obtained; or, the message collection is obtained periodically; or, the message collection is received from other devices.

[0176] According to one or more embodiments of the present disclosure, the method is applied to a terminal, wherein the terminal is associated with the first user, or a first program installed on the terminal is associated with the first user, and the server is deployed with the preset model or communicates with the preset model; accordingly, obtaining a message set of the first user includes:

[0177] In response to a query instruction of the first user for messages to be responded to in the terminal or the first program, sending a query request for messages to be responded to a server, so that the server obtains the message set;

[0178] The identifying the to-be-responded message from the message set by using a preset model to display the to-be-responded message in a preset display interface includes:

[0179] The message to be responded to sent by the server is received and displayed in the preset display interface, wherein the message to be responded to is a message to be responded to identified by the server from the message set through the preset model.

[0180] In a second aspect, according to one or more embodiments of the present disclosure, a message processing device is provided, including:

[0181] A message acquisition unit, configured to acquire a message set of a first user, wherein the message set includes sent messages and received messages of the first user;

[0182] A processing unit is used to identify the messages to be responded to from the message set through a preset model to display them in a preset display interface of the messages to be responded to, wherein the messages to be responded to include sent messages that need to be responded to and / or received messages that need to be responded to.

[0183] According to one or more embodiments of the present disclosure, when the processing unit identifies a message to be responded to from the message set by using a preset model, it is configured to:

[0184] The preset model is used to identify a target message with a response requirement from the message set, and the associated messages of the target message are searched. Based on the search result, it is determined whether the response to the target message has been completed. If the response has not been completed, the target message is determined as the message to be responded to.

[0185] According to one or more embodiments of the present disclosure, when the processing unit identifies a target message with a response requirement from the message set through the preset model, searches for an associated message of the target message, and determines whether a response to the target message has been completed according to the search result, it is used to:

[0186] Using the preset model, a target sent message is identified from the sent messages included in the message set, and an associated received message of the target sent message is searched, wherein the target sent message is a sent message with a reply requirement;

[0187] Based on the search result of the associated received message, it is determined whether a response to the target sent message has been completed.

[0188] According to one or more embodiments of the present disclosure, when determining whether a response to the target sent message has been completed based on the search result of the associated received message, the processing unit is used for at least one of the following:

[0189] If no associated received message is found, it is determined that the response to the target sent message is not completed; or

[0190] If an associated received message is found, and the associated received message includes complete response information of the target sent message, it is determined that the target sent message has completed the response; or

[0191] If the associated received message is found, and the associated received message does not include complete response information of the target sent message, it is determined that the response to the target sent message is not completed.

[0192] According to one or more embodiments of the present disclosure, when the processing unit identifies a target message with a response requirement from the message set through the preset model, searches for an associated message of the target message, and determines whether a response to the target message has been completed according to the search result, it is used to:

[0193] Using the preset model, a target received message is identified from the received messages included in the message set, and an associated sent message of the target received message is searched, wherein the target received message is a received message with a reply requirement;

[0194] Based on the search result of the associated sent message, it is determined whether a response to the target received message has been completed.

[0195] According to one or more embodiments of the present disclosure, when determining whether a response to the target received message has been completed based on the search result of the associated sent message, the processing unit is used for at least one of the following:

[0196] If no associated sent message is found, it is determined that the response to the target received message is not completed; or

[0197] If the associated sent message is found, and the associated sent message includes complete response information of the target received message, the response to the target received message has been completed; or

[0198] If the associated sent message is found, and the associated sent message does not include complete response information of the target received message, it is determined that the response to the target received message is not completed.

[0199] According to one or more embodiments of the present disclosure, when searching for an associated message of the target message, the processing unit is configured to:

[0200] Find one or more of the following as related messages of the target message:

[0201] Messages quoting the target message, expressions or messages replying to the target message, files or links related to the target message, and messages related to the target message in content.

[0202] According to one or more embodiments of the present disclosure, the processing unit is further configured to:

[0203] Obtaining summary content of the message to be responded to, and displaying the summary content in the preset display interface; and / or

[0204] The single chat or group chat from which the message to be responded comes is determined, and an identifier of the single chat or group chat is displayed in the message to be responded interface for jumping to a chat interface of the single chat or group chat.

[0205] According to one or more embodiments of the present disclosure, when acquiring the summary content of the message to be responded to, the processing unit is used to:

[0206] If the length of the message to be responded to is less than the preset length, directly determining the message to be responded to as the summary content;

[0207] If the length of the message to be responded to is not less than the preset length, the content of the message to be responded to is summarized by using the preset model to obtain the summary content of the message to be responded to.

[0208] According to one or more embodiments of the present disclosure, the device is applied to a server, and the server is deployed with the preset model or communicates with the preset model; accordingly, when the message acquisition unit acquires the message set of the first user, it is used to:

[0209] Receiving a message collection sent by a terminal or a first program installed on the terminal, or acquiring the message collection at a fixed time, or receiving the message collection sent by another device, wherein the terminal is associated with the first user, or the first program is associated with the first user;

[0210] When the processing unit identifies the to-be-responded message from the message set by using a preset model and displays the to-be-responded message in a preset display interface, the processing unit is used to:

[0211] The message to be responded is identified from the message set by using the preset model, and the message to be responded is sent to the terminal, so that the terminal and / or the first program displays the message to be responded in the preset display interface.

[0212] According to one or more embodiments of the present disclosure, the device is applied to a terminal, the terminal is deployed with the preset model, or communicates with the preset model, wherein the terminal is associated with the first user, or the first program installed on the terminal is associated with the first user; accordingly, when the message acquisition unit acquires the message set of the first user, it is used to:

[0213] In response to the query instruction of the first user for the message to be responded to in the terminal or the first program, the message collection is obtained; or, the message collection is obtained periodically; or, the message collection is received from other devices.

[0214] According to one or more embodiments of the present disclosure, the device is applied to a terminal, wherein the terminal is associated with the first user, or a first program installed on the terminal is associated with the first user, and the server is deployed with the preset model or communicates with the preset model; accordingly, when the message acquisition unit acquires the message set of the first user, it is used to:

[0215] In response to a query instruction of the first user for messages to be responded to in the terminal or the first program, sending a query request for messages to be responded to a server, so that the server obtains the message set;

[0216] When the processing unit identifies the to-be-responded message from the message set by using a preset model and displays the to-be-responded message in a preset display interface, the processing unit is used to:

[0217] The message to be responded to sent by the server is received and displayed in the preset display interface, wherein the message to be responded to is a message to be responded to identified by the server from the message set through the preset model.

[0218] In a third aspect, according to one or more embodiments of the present disclosure, there is provided an electronic device, comprising: at least one processor and a memory;

[0219] The memory stores computer-executable instructions;

[0220] The at least one processor executes the computer-executable instructions stored in the memory, so that the at least one processor executes the message processing method described in the first aspect and various possible designs of the first aspect.

[0221] In a fourth aspect, according to one or more embodiments of the present disclosure, a computer-readable storage medium is provided, wherein the computer-readable storage medium stores computer execution instructions. When a processor executes the computer execution instructions, the message processing method described in the first aspect and various possible designs of the first aspect is implemented.

[0222] In a fifth aspect, according to one or more embodiments of the present disclosure, a computer program product is provided, comprising computer execution instructions. When a processor executes the computer execution instructions, the message processing method as described in the first aspect and various possible designs of the first aspect is implemented.

[0223] The above description is only a preferred embodiment of the present disclosure and an explanation of the technical principles used. Those skilled in the art should understand that the scope of disclosure involved in the present disclosure is not limited to the technical solutions formed by a specific combination of the above technical features, but should also cover other technical solutions formed by any combination of the above technical features or their equivalent features without departing from the above disclosed concept. For example, the above features are replaced with the technical features with similar functions disclosed in the present disclosure (but not limited to) by each other to form a technical solution.

[0224] In addition, although each operation is described in a specific order, this should not be understood as requiring these operations to be performed in the specific order shown or in a sequential order. Under certain circumstances, multitasking and parallel processing may be advantageous. Similarly, although some specific implementation details are included in the above discussion, these should not be interpreted as limiting the scope of the present disclosure. Some features described in the context of a separate embodiment can also be implemented in a single embodiment in combination. On the contrary, the various features described in the context of a single embodiment can also be implemented in multiple embodiments individually or in any suitable sub-combination mode.

[0225] Although the subject matter has been described in language specific to structural features and / or methodological logical actions, it should be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or actions described above. On the contrary, the specific features and actions described above are merely example forms of implementing the claims.

Claims

1. A message processing method, comprising: Acquire a message set of a first user, where the message set includes sent messages and received messages of the first user; Messages to be responded to are identified from the message set through a preset model to be displayed in a preset display interface of the messages to be responded to, wherein the messages to be responded to include sent messages that need to be responded to and / or received messages that need to be responded to.

2. According to the method of claim 1, the step of identifying the message to be responded to from the message set by using a preset model comprises: The preset model is used to identify a target message with a response requirement from the message set, and the associated messages of the target message are searched. Based on the search result, it is determined whether the response to the target message has been completed. If the response has not been completed, the target message is determined as the message to be responded to.

3. The method according to claim 2, wherein the target message with a response requirement is identified from the message set by the preset model, and the associated message of the target message is searched, and the response to the target message is determined according to the search result, including: Using the preset model, a target sent message is identified from the sent messages included in the message set, and an associated received message of the target sent message is searched, wherein the target sent message is a sent message with a reply requirement; Based on the search result of the associated received message, it is determined whether a response to the target sent message has been completed.

4. The method according to claim 3, wherein: Determining whether a response to the target sent message has been completed based on the search result of the associated received message includes at least one of the following: If no associated received message is found, it is determined that the response to the target sent message is not completed; or If an associated received message is found, and the associated received message includes complete response information of the target sent message, it is determined that the response to the target sent message has been completed; or If the associated received message is found, and the associated received message does not include complete response information of the target sent message, it is determined that the response to the target sent message is not completed.

5. The method according to claim 2, wherein the target message with a response requirement is identified from the message set by the preset model, and the associated message of the target message is searched, and the response to the target message is determined according to the search result, including: Using the preset model, a target received message is identified from the received messages included in the message set, and an associated sent message of the target received message is searched, wherein the target received message is a received message with a reply requirement; Based on the search result of the associated sent message, it is determined whether a response to the target received message has been completed.

6. The method according to claim 5, wherein determining whether a response to the target received message has been completed based on the search result of the associated sent message comprises at least one of the following: If no associated sent message is found, it is determined that the response to the target received message is not completed; or If an associated sent message is found, and the associated sent message includes complete response information of the target received message, it is determined that the response to the target received message has been completed; or If the associated sent message is found, and the associated sent message does not include complete response information of the target received message, it is determined that the response to the target received message is not completed.

7. The method according to claim 2, wherein searching for an associated message of the target message comprises: Find one or more of the following as related messages of the target message: Messages quoting the target message, expressions or messages replying to the target message, files or links related to the target message, and messages related to the target message in content.

8. The method according to claim 2, comprising at least one of the following: The sent message that needs to be responded to includes a target message with a response requirement sent by the first user in a single chat or a group chat; or The received message requiring a response includes a target message with a response requirement sent to the first user in a single chat, or a target message with a response requirement sent to the first user in a group chat.

9. The method according to claim 2, wherein the target message with response requirement comprises at least one of the following: Messages related to the issue; or Messages related to the request; or Messages related to tasks or instructions; or Time-sensitive messages.

10. The method according to claim 1, further comprising at least one of the following: Obtaining summary content of the message to be responded to, and displaying the summary content in the preset display interface; or The single chat or group chat from which the to-be-responded message originates is determined, and an identifier of the single chat or group chat is displayed in the preset display interface for jumping to a chat interface of the single chat or group chat.

11. The method according to claim 10, characterized in that The obtaining of the summary content of the message to be responded to includes: If the length of the message to be responded to is less than the preset length, directly determining the message to be responded to as the summary content; If the length of the message to be responded to is not less than the preset length, the content of the message to be responded to is summarized by using the preset model to obtain the summary content of the message to be responded to.

12. A message processing device, characterized in that: include: A message acquisition unit, configured to acquire a message set of a first user, wherein the message set includes sent messages and received messages of the first user; A processing unit is used to identify the messages to be responded to from the message set through a preset model to display them in a preset display interface of the messages to be responded to, wherein the messages to be responded to include sent messages that need to be responded to and / or received messages that need to be responded to.

13. An electronic device, characterized in that: include: at least one processor and memory; The memory stores computer-executable instructions; The at least one processor executes the computer-executable instructions stored in the memory, so that the at least one processor performs the method according to any one of claims 1 to 11.

14. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores computer-executable instructions, and when the processor executes the computer-executable instructions, the method according to any one of claims 1 to 11 is implemented.

15. A computer program product, characterized in that The method comprises computer-executable instructions, and when a processor executes the computer-executable instructions, the method according to any one of claims 1 to 11 is implemented.

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