Contractor management method and system, computer equipment and storage medium
By allocating target over-management accounts and configuration management permissions to contractors of large enterprises, management problems caused by the huge number of contractors in large enterprises are solved, and the contractor's independent supervision and effective execution of business processes are achieved.
Patent Information
- Application Number
- CN202411502235.0
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-10-25
- Publication Date
- 2025-02-07
AI Technical Summary
Due to the huge number of contractors in large enterprises, the existing contractor management system cannot effectively mobilize contractors to supervise independently, resulting in increased management difficulties.
By assigning target contractors with target contractors and configuring corresponding management authority and business processes, the contractors can be guided to manage and supervise independently.
It has achieved independent supervision of contractors in large enterprises, reduced management pressure, and improved the execution efficiency of contractor business.
Smart Images
Figure CN119398336A_ABST
Abstract
Description
Technical Field
[0001] The present application relates to the field of contractor management, and in particular to a contractor management method, system, computer equipment and storage medium. Background Art
[0002] Most of the existing management of contractors focuses on solving the management system for the contractor's entry process management and the safety supervision of contractor operations after entry. This type of system solves the problems of recordability of contractor entry behavior, accessibility of contractor files, and manageability of contractor operations, and basically meets the management needs of small and medium-sized enterprises for contractors.
[0003] However, large enterprises may have hundreds of contractors and tens of thousands of contractors, which is far more than the number of managers who manage contractors within the enterprise. For large enterprises, how to mobilize contractors to supervise themselves is the top priority to achieve healthy management of contractors. The existing contractor management system that only supervises the entry and operation of contractors cannot meet the management needs of large enterprises. Summary of the invention
[0004] The present application provides a contractor management method, system, computer device and storage medium to solve the problem of how to assist contractors in conducting self-regulation.
[0005] In a first aspect, the present application provides a contractor management method, the method comprising:
[0006] Obtaining a target super-management account assigned by the target owner account to the target contractor and the management authority corresponding to the target super-management account, wherein the target contractor includes at least one contractor, and the management authority corresponding to the target super-management account includes allocation authority for a preset number of contractor accounts;
[0007] Obtaining the target contractor business configured by the target owner account for the target super-management account and business prompt information related to the target contractor business, wherein the business prompt information includes a target evaluation plan corresponding to the target contractor business, and the configuration content of the target owner account for the target contractor business includes a business process and a responsible object for each node in the business process;
[0008] The target contractor business and related business reminder information are sent to the target super-management account.
[0009] In a second aspect, the present application provides a contractor management system, the system comprising:
[0010] an acquisition module, configured to acquire a target super-management account assigned by a target owner account to a target contractor and management authority corresponding to the target super-management account, wherein the target contractor includes at least one contractor, and the management authority corresponding to the target super-management account includes allocation authority for a preset number of contractor accounts;
[0011] The acquisition module is further used to acquire the target contractor business configured by the target owner account for the target super-management account and business prompt information related to the target contractor business, wherein the business prompt information includes a target evaluation plan corresponding to the target contractor business, and the configuration content of the target owner account for the target contractor business includes a business process and a responsible object of each node in the business process;
[0012] The sending module is used to send the target contractor business and related business prompt information to the target super management account.
[0013] In a third aspect, the present application provides a computer device, including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the above-mentioned contractor management method when executing the computer program.
[0014] In a fourth aspect, the present application also provides a computer storage medium storing computer executable instructions, wherein the computer executable instructions are used to execute the above-mentioned contractor management method.
[0015] The above-mentioned technical solution provided by the embodiment of the present application has the following advantages over the prior art: the method provided by the embodiment of the present application obtains the target super-management account assigned by the target owner account to the target contractor and the management authority corresponding to the target super-management account, wherein the target contractor includes at least one contractor, and the management authority corresponding to the target super-management account includes the allocation authority of a preset number of contractor accounts; obtains the target contractor business configured by the target owner account for the target super-management account and the business prompt information related to the target contractor business, wherein the business prompt information includes the target evaluation plan corresponding to the target contractor business, and the configuration content of the target owner account for the target contractor business includes the business process and the responsible objects of each node in the business process; sends the target contractor business and related business prompt information to the target super-management account.
[0016] Based on the above method, internal personnel of large enterprises use the target owner account to allocate a target super-management account to one or more contractors, and the target super-management account has the authority to allocate sub-accounts, that is, to guide the target contractor to allocate and supervise the contractor account according to actual needs, so as to open some basic functional permissions to the target contractor. The target contractor's business is only connected with the target super-management account and the target owner account. Regardless of the increase or decrease in the number of contractors in the target contractor, it will not affect the distribution of the target contractor's business, that is, to guide the contractor personnel corresponding to the target super-management account to perform internal self-management, and guide the target contractor to split the target contractor's business into various contractor accounts, and remind the target contractor about the execution method and expected results of the contractor's business by issuing business prompt information, so as to assist the target contractor to perform reasonable management according to the business prompt information, thereby solving the problem of how to assist contractors to perform self-regulation, and also alleviating the management pressure of large enterprises on most contractors. BRIEF DESCRIPTION OF THE DRAWINGS
[0017] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and, together with the description, serve to explain the principles of the present application.
[0018] In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, for ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative labor.
[0019] Figure 1 A schematic diagram of the structure of a contractor management system provided in an embodiment of the present application;
[0020] Figure 2 A schematic diagram of the configuration effect of a management authority provided in an embodiment of the present application;
[0021] Figure 3 A schematic diagram of a management interface of a contractor management system provided in an embodiment of the present application;
[0022] Figure 4 A schematic diagram of a management interface of a contractor management system provided in an embodiment of the present application;
[0023] Figure 5 A schematic diagram of a management interface of a contractor management system provided in an embodiment of the present application;
[0024] Figure 6 A schematic diagram of management content of basic information management provided in an embodiment of the present application;
[0025] Figure 7A schematic diagram of a management interface of a contractor management system provided in an embodiment of the present application;
[0026] Figure 8 A schematic diagram of a management interface of a contractor management system provided in an embodiment of the present application;
[0027] Fig. 9 A schematic diagram of a management interface of a contractor management system provided in an embodiment of the present application;
[0028] Fig.10 A schematic diagram of a management interface of a contractor management system provided in an embodiment of the present application;
[0029] Fig.11 A schematic diagram of a management interface of a contractor management system provided in an embodiment of the present application;
[0030] Fig.12 A schematic diagram of a management interface of a contractor management system provided in an embodiment of the present application;
[0031] Fig.13 A schematic diagram of a management interface of a contractor management system provided in an embodiment of the present application;
[0032] Fig.14 A schematic diagram of a management interface of a contractor management system provided in an embodiment of the present application;
[0033] Fig.15 A flowchart of a contractor management method provided in an embodiment of the present application;
[0034] Fig.16 A schematic diagram of the internal structure of a computer device provided in an embodiment of the present application. DETAILED DESCRIPTION
[0035] In order to make the purpose, technical solution and advantages of the embodiments of the present application clearer, the technical solution in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments are part of the embodiments of the present application, not all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by ordinary technicians in this field without making creative work are within the scope of protection of this application.
[0036] The disclosure below provides many different embodiments or examples to implement different structures of the present invention. In order to simplify the disclosure of the present invention, the parts and settings of specific examples are described below. Of course, they are only examples, and the purpose is not to limit the present invention. In addition, the present invention can repeat reference numbers and / or letters in different examples. This repetition is for the purpose of simplification and clarity, and does not itself indicate the relationship between the various embodiments and / or settings discussed.
[0037] Figure 1 FIG. 1 is an application environment diagram of a contractor management method in an embodiment. Figure 1 The contractor management method is applied to a contractor management system. The contractor management system includes multiple functional modules, such as an acquisition module 110, a delivery module 120, an organizational structure configuration module 130, a permission management module 140, a basic information setting module 150, a business process management module 160, an early warning management module 170, a supervision module 180, a business type management module 190, an evaluation method configuration module 200, a file management module 210, etc.
[0038] The organizational structure configuration module 130 is used to implement the configuration of organizational structures, accounts, and roles. The organizational structures are divided into the owner and the contractor. The owner indicates the enterprise employees. The accounts are divided into the owner account and the contractor account. The roles are used to indicate the permissions of the account, such as Figure 2 As shown, the organizational structure configuration module 130 is used to configure the identities of different accounts, and the permission management module 140 is used to configure the permissions of each account, wherein the user group is used to indicate multiple owner accounts for batch management, and each owner account belonging to the same user group has the same operating permissions. When an owner account in a user group leaves the user group, the owner account loses the operating permissions of the user group. Similarly, when a new owner account is added to the user group, the owner account will have the operating permissions of the user group. During permission management, the operating permissions of the user group can be managed, and the operating permissions of all owner accounts in the user group will be updated synchronously, thereby realizing batch management of permissions.
[0039] Reference Figure 2, the owner has the management authority over the owner's organization, but only has the viewing authority over the contractor's organization, and the contractor only has the management authority over the contractor's organization, to ensure that the owner and the contractor have the management authority over their respective organizations, and prevent the owner from managing the contractor's organization, and also prevent the contractor from managing the owner's organization, to ensure the contractor management system for different organizations. The owner has the management authority over the owner's account and the contractor's account, while the contractor does not have the management authority over the owner's account, but only has the management authority over its own contractor account, to ensure that the owner can manage both the owner's account and the contractor's account, and delegates the management authority of the contractor's account to the contractor, so that the owner can guide the contractor to self-manage the contractor's account; the owner has the management authority to assign roles to the owner's account, but only has the viewing authority over the contractor's role, and the contractor only has the management authority over the contractor's role, so that the owner and the contractor can configure their respective roles; the owner has the management authority over the user group. By assigning different management authorities to the owner and the contractor to ensure the enterprise's security management, the owner can guide the contractor to self-manage.
[0040] The authority management module 140 is used to implement the management of functional authority and data authority. By centrally laying out all the assignable authority, the owner management personnel can complete the authority configuration of the owner account by checking, or the owner account can complete the authority configuration of the contractor account by checking. For example, the assignable functional authority specifically includes contractor enterprise management, contractor personnel management, blacklist management, special operation management, construction operation management, equipment management, vehicle management, material factory management, temporary entry, risk one map, group reporting management, basic information management, system settings, personal message center, to-do-contractor enterprise qualification approval and other authorities. The authority allocation rules for the owner account are determined by the owner management personnel based on the business needs of the contractor business and the authority needs of the corresponding functions of the owner account. The authority allocation rules for the contractor account are determined based on the business needs of the owner account based on the business needs of the contractor business, and are used to implement hierarchical management of authority, that is, the high-level owner configures authority management for the low-level owner, and the low-level owner configures authority management for the connected contractor account, so as to implement internal authority management of the enterprise and authority management of external contractors, and also meet the business needs of the contractor business.
[0041] Usually, considering the security of management information, only the management rights related to the execution of contractor business, such as contractor enterprise management, contractor personnel management, construction work management, equipment management, vehicle management, material factory management, temporary entry, risk map, group reporting management, personal message center, etc., are issued to the contractor. Contractor personnel management includes contractor account management and contractor role management. Compared with the contractor's management rights, the owner's management rights will be increased to include basic information management, system settings, to-do items - contractor enterprise qualification approval, and other rights related to the contractor's business configuration or approval. In this way, the management rights corresponding to the respective management needs of the two different objects, the owner and the contractor, are delegated while ensuring the security of management information, so that the contractor can conduct autonomous supervision of the contractor's business based on the management rights it has. Reference Figure 3 and Figure 4 , Figure 4 The checked items are the functional permissions that the owner management account assigns to the target owner account.
[0042] like Figure 5 and Figure 6 As shown, the basic information setting module 150 is used to enable the owner to customize the management parameters of different dimensions of the contractor. The configuration content specifically includes basic configuration functions such as location management, parameter-related management, document management, calculation model management, and basic monitoring equipment management. The basic configuration function is only open to the owner and is maintained by the owner. The site tree is used to uniformly manage the contractor's access sites, work sites, etc. Under normal circumstances, the basic information part will not be frequently changed, so the functions of this part will only be open to a small number of people on the owner's side.
[0043] like Figure 7 As shown, the business process management module 160 realizes business process customization based on the process engine function, and uniformly maintains the processing personnel of each link in the business process through the user group function. In case of subsequent business process changes or personnel changes, the relevant personnel only need to make corresponding adjustments through the process engine function and the user group function, without the need to conduct separate checks on all businesses that use the corresponding users or processes.
[0044] like Figure 8As shown, the early warning configuration module is used to configure early warning strategies and message push strategies according to the business. After the early warning strategies and message service strategies are configured, when the corresponding matters are generated, messages can be pushed to the corresponding processing personnel's mailbox, SMS or APP according to the message push strategy. The early warning configuration module introduces four types of early warning templates: expiration, near expiration, delivery, and limit; the commonly used early warning services for contractor management business are introduced into this early warning configuration module, such as: cost contractor enterprise qualification expiration reminder, contractor personnel certificate expiration reminder, contractor personnel points limit reminder, etc. Through this function, the owner can configure the early warning method, whether to enable it, the time of the early warning, etc.
[0045] like Fig. 9 As shown, the supervision module 180 is used to enable the owner to inspect and report the compliance of the contractor's various work activities on site. Because it involves the owner's rewards and punishments for the contractor's work performance and the owner's rewards and punishments for insufficient supervision, there will be many stakeholders involved, and the punished party is allowed to appeal. Therefore, we have made full use of the process engine in the design, stripped out the basic settings for separate maintenance, and simplified the operational complexity of the business execution process while meeting complex business requirements.
[0046] like Fig.10 As shown, the business type management module 190 is used to centrally manage the contractor project type, contractor type, contractor qualification, certificate type, contractor personnel type, work type, etc. in the business, and supports the owner to manage the corresponding data according to actual business needs. The business type data maintained by this function can also be connected with the group to meet the group's data reporting needs for subsidiaries.
[0047] like Fig.11 As shown, the evaluation method configuration module 200 is used to uniformly maintain various evaluation schemes used by the owner in the process of contractor management, so as to facilitate the owner to make dynamic adjustments according to the requirements of the group and select them as needed. The evaluation method configuration function is introduced. Through this function, the evaluation scheme can be maintained with priority and associated with the business. The evaluation scheme includes multiple evaluation indicators selected by the owner, and different evaluation schemes contain different numbers and types of evaluation indicators.
[0048] In super-large group companies, the issuance and study of rules and regulations are more important. In order to facilitate the centralized management of important documents, such as Fig.12 As shown, based on the file management module 210, the owner can manage the documents according to their actual situation. After uploading the document through this function, this method will directly display the latest document on the home page for quick and easy reference, such as Fig.13 shown.
[0049] Based on the above-mentioned different functional modules, the owner can realize customized configuration of contractors in different dimensions and delegate some management authority, so as to guide contractors to conduct autonomous supervision based on authorized management authority.
[0050] In one embodiment, Fig.15 FIG. 1 is a flow chart of a contractor management method in an embodiment, referring to Fig.15 , provides a contractor management method. This embodiment mainly uses the method applied to the above contractor management system as an example, and the contractor management method specifically includes the following steps:
[0051] Step S310, obtaining a target super-management account assigned by the target owner account to a target contractor and management authority corresponding to the target super-management account, wherein the target contractor includes at least one contractor, and the management authority corresponding to the target super-management account includes allocation authority for a preset number of contractor accounts.
[0052] Specifically, the target owner account is any owner account, and the owner account is bound to the enterprise employee, that is, it is bound to the owner. The target owner account corresponds to the target owner, that is, one owner account indicates a unique enterprise employee, different enterprise employees correspond to different ranks, different owner accounts have different management permissions, and the higher the rank of the owner account, the more management permissions it has, and it has the function of managing the management permissions of owner accounts with lower ranks downward.
[0053] The target contractor includes at least one contractor, and the contractors in the target contractor can be subsidiaries or affiliated companies of the target contractor. No matter how many contractors the target contractor includes, the target owner account will allocate a target super-management account for the target contractor, and only needs to connect with the target super-management account. In the case of an increase or decrease in the number of contractors in the target contractor, it will not affect the target owner account's distribution of contractor business, and in the case of the flow of contractors in the target contractor, it will not affect the owner's management workload. That is, one super-management account corresponds to one contractor cluster, and the number of contractors in the contractor cluster is managed by the contractors themselves.
[0054] When the target owner account allocates the target super-management account to the target contractor, it will also allocate management rights to the target super-management account. The management rights corresponding to the super-management account include at least the allocation rights of a preset number of contractor accounts. The preset number is also configured by the owner account for the super-management account to limit the upper limit of the management of contractors in the target contractor. For example, the preset number is 10, which means that the owner allows the target contractor to allocate up to 10 contractor accounts. The owner guides the contractor to manage itself by delegating some management rights.
[0055] Step S320, obtaining the target contractor business configured by the target owner account for the target super-management account and business prompt information related to the target contractor business, wherein the business prompt information includes a target evaluation plan corresponding to the target contractor business, and the configuration content of the target owner account for the target contractor business includes a business process and the responsible objects of each node in the business process.
[0056] Specifically, the target owner account can customize the target contractor business for the target super-management account, and configure the relevant business prompt information for the target contractor business. The target owner account can specifically configure the business process of the target contractor business and the responsible objects of each node in the business process. The business process is used to indicate the completion steps of the target contractor business. The business process includes multiple nodes, and each node may correspond to a different responsible object. The responsible object is the completer of the node, so that the personnel allocation of the whole process can be realized. The business prompt information includes the target evaluation plan corresponding to the target contractor business and the node prompt information of each node in the business process corresponding to the target contractor business. The node prompt information is used to guide the contractor to independently complete the corresponding node task in the contractor business.
[0057] Step S330: Send the target contractor business and related business prompt information to the target super management account.
[0058] Specifically, the contractor management system sends the target contractor business and business prompt information configured by the target owner account to the target super-management account to guide the target contractor to allocate the contractor account by itself and complete the target contractor business according to the business prompt information, thereby improving the target contractor's self-regulatory ability. The target contractor can split the target contractor business into multiple tasks and send them to multiple different contractor accounts to collaboratively complete the target contractor business, or send them to a single contractor account to independently complete the target contractor business, that is, the management authority of the target contractor account also includes the authority to allocate business.
[0059] The target super-management account can specifically assign role management permissions to the target owner account based on the target owner account, and assign different functional permissions and data permissions to different contractor accounts. The target super-management account can assign one or more functional permissions to different contractor accounts from the multiple functional permissions assigned to it by the target owner. The allocation of data permissions is similar. The target super-management account can only check one or more data permissions assigned to it by the target owner account and assign them to the contractor account. The permission configuration rules of the super-management account for the contractor account are determined based on the business needs of the contractor's business and the permission requirements of the corresponding functions of the contractor account, so as to realize the permission configuration of the super-management account for the contractor account.
[0060] like Fig.14 As shown, after the contractor corresponding to the contractor account obtains the contractor account from the target contractor, he can use the contractor account to log in to the contractor management system to view the work tasks or contractor business assigned to him by the target super-management account, thereby realizing the target super-management account to issue work tasks, and multiple contractor accounts each view and execute the received work tasks, so that multiple contractor accounts can collaborate to complete contractor business. In addition, the target super-management account has the supervision authority for the issued work tasks, that is, it can view the execution status of the issued work tasks in real time, which is used to realize the supervision of the issued work tasks.
[0061] Based on the above method, internal personnel of large enterprises use the target owner account to allocate a target super-management account to one or more contractors, and the target super-management account has the authority to allocate sub-accounts, that is, to guide the target contractor to allocate and supervise the contractor account according to actual needs, so as to open some basic functional permissions to the target contractor. The target contractor's business is only connected with the target super-management account and the target owner account. Regardless of the increase or decrease in the number of contractors in the target contractor, it will not affect the distribution of the target contractor's business, that is, to guide the contractor personnel corresponding to the target super-management account to perform internal self-management, and guide the target contractor to split the target contractor's business into various contractor accounts, and remind the target contractor about the execution method and expected results of the contractor's business by issuing business prompt information, so as to assist the target contractor to perform reasonable management according to the business prompt information, thereby solving the problem of how to assist contractors to perform self-regulation, and also alleviating the management pressure of large enterprises on most contractors.
[0062] In one embodiment, after sending the target contractor business and the related evaluation plan to the target super-management account, the method further includes:
[0063] Acquire the survey data uploaded by the target owner account for the target contractor's business and a preset evaluation scheme configured for the survey data, wherein the preset evaluation scheme is the target evaluation scheme or is composed of some evaluation indicators in the target evaluation scheme;
[0064] Generate first notification data corresponding to the target contractor's business according to a first matching result between the survey data and the preset evaluation scheme, wherein the first notification data is used to indicate the satisfaction of the target owner's account with the performance of the target contractor's business;
[0065] The first notification data is sent to the target super-management account.
[0066] Specifically, the survey data includes at least one of text data, image data, and video data. The survey data is the field data collected by the target owner at the contractor's workplace corresponding to the target owner's account. The preset evaluation plan corresponding to the survey data is generated by the target owner's account based on the target evaluation plan configuration, that is, all or part of the evaluation indicators in the target evaluation plan are selected as the preset evaluation plan. The evaluation plan specifically includes evaluation dimensions, weights, scores and other evaluation indicators.
[0067] The survey data is matched with the preset evaluation scheme to obtain the first matching result. The first matching result can be generated by the target owner account by matching itself, or by the contractor management system by matching itself. The first matching result is used to indicate the evaluation result corresponding to the survey data. The first notification data corresponding to the target contractor business is generated according to the first matching result. The first notification data is used to indicate the evaluation of the target owner corresponding to the target owner account on the execution of the target contractor business. The first notification data is sent to the target super-management account to inform the contractor personnel corresponding to the target super-management account of the owner's satisfaction with the target contractor's execution of the target contractor business. The first notification data can indicate praise for the highlights of the target contractor's execution of the target contractor business, or criticism of the target contractor's shortcomings in the execution of the target contractor business, and is used to guide the target contractor to conduct self-inspection and self-correction or optimize management methods in a timely manner based on the first notification data.
[0068] In one embodiment, generating first notification data corresponding to the target contractor's business according to a first matching result between the survey data and the preset evaluation scheme includes:
[0069] Sending a first matching result between the survey data and the preset evaluation scheme to the target owner's account;
[0070] Obtaining a first configuration instruction initiated by the target owner account for the first matching result, wherein the first configuration instruction is used to update the first matching result, and the configuration content of the target owner for the first matching result includes an evaluation indicator and an evaluation value corresponding to the evaluation indicator;
[0071] First notification data corresponding to the target contractor business is generated according to the execution result of the first configuration instruction.
[0072] Specifically, the contractor management system automatically matches the survey data with the preset evaluation scheme, and sends the first matching result to the target owner account to reduce the manual matching workload of the target owner account corresponding to the target owner. In the case where the first matching result indicates that the survey data corresponds to multiple evaluation indicators and the scoring range corresponding to each evaluation indicator, the target owner account is required to determine the detailed content of the first matching result corresponding to the target owner, so as to obtain the first configuration instruction initiated by the target owner account for the first matching result, the first configuration instruction is used to check some evaluation indicators among the multiple evaluation indicators, and determine the specific evaluation value within the scoring range corresponding to the checked evaluation indicators, so as to update the first matching result based on the owner's assessment requirements, and realize the owner's adjustment of the assessment result during the assessment process, and generate the first notification data corresponding to the target contractor business based on the execution result corresponding to the first configuration instruction, that is, the first notification data is generated by combining the objective assessment factors of the contractor management system for the target contractor business and the subjective assessment factors of the target owner account corresponding to the target contractor business, so as to ensure the accuracy of the evaluation of the target contractor business by the first notification data.
[0073] In one embodiment, generating first notification data corresponding to the target contractor business according to the execution result of the first configuration instruction includes:
[0074] A notification form corresponding to the target contractor's business and a reverse evaluation task corresponding to the notification form are generated according to the execution result of the first configuration instruction, wherein the first notification data includes the notification form and the reverse evaluation task, and the reverse evaluation task is used to enable the target contractor to feedback reverse evaluation information with respect to the notification form and / or the target owner's account.
[0075] Specifically, a notification form and a reverse evaluation task corresponding to the target contractor's business are generated according to the execution result of the first configuration instruction. The notification form is used to indicate the target owner's satisfaction with the target contractor's business execution corresponding to the target owner's account. Specifically, it can be used to report and praise the target contractor for the execution effect of the target contractor's business, or to report and criticize the target contractor for the execution effect of the target contractor's business. The reverse evaluation task is used to make the target contractor conduct a reverse evaluation on the notification form and / or the target owner's account, so as to realize the two-way evaluation function, that is, not only the owner can evaluate the contractor, but the contractor can also conduct a reverse evaluation on the owner. Based on the two-way evaluation function, the working mode and work requirements of both parties can be understood, so as to further improve the interaction efficiency and smoothness between the contractor and the owner.
[0076] In one embodiment, after sending the first notification data to the target super administrator account, the method further includes:
[0077] If no negative evaluation information is received from the target super-management account regarding the notification form within a preset period of time, or if negative evaluation information is received from the target super-management account regarding the notification form indicating no objection, the notification form is used as the assessment result of the target contractor;
[0078] The contractor score of the target contractor is updated based on the assessment result of the target contractor, and the updated contractor score is sent to the target super-management account.
[0079] Specifically, the preset time is used to indicate the time limit for the target super-management account to appeal against the notification form. If no reverse evaluation information is received from the target super-management account in response to the notification form within the preset time, or the received reverse evaluation information indicates no objection, it means that the target contractor recognizes the target owner's assessment result of the target contractor's business, regardless of whether the assessment result indicates praise or criticism. If the target contractor has no objection to the notification form, the contractor score of the target contractor is updated based on the notification form. The contractor score is used to indicate the business service capabilities of different contractors. The higher the contractor score, the stronger the business service capability of the corresponding contractor, indicating that the corresponding contractor is better; conversely, the lower the contractor score, the worse the business service capability of the corresponding contractor, so as to give priority to high-quality contractors for cooperation based on business service capabilities in the future. The contractor score is sent to the super-management account so that the contractor has the authority to view the contractor score, thereby guiding the contractor to improve the contractor score through self-regulation based on the contractor score.
[0080] In one embodiment, after sending the first notification data to the target super administrator account, the method further includes:
[0081] Upon receiving the negative evaluation information feedback from the target super-management account indicating objection to the notification form, obtaining the operation instruction of the target owner party for the negative evaluation information, wherein the operation instruction is used to determine the validity status of the notification form;
[0082] Determining the assessment result of the target contractor according to the execution result of the operation instruction;
[0083] The contractor score of the target contractor is updated based on the assessment result of the target contractor, and the updated contractor score is sent to the target super-management account.
[0084] Specifically, the reverse evaluation information received by the target super-management account regarding the feedback of the notification form indicates that there is an objection, indicating that the target contractor does not agree with the notification content in the notification form. When the reverse evaluation information indicates that there is an objection, the reverse evaluation information at least includes the appeal content of the target super-management account regarding the notification form. The target owner party will initiate an operation instruction based on the appeal content. The operation instruction is used to determine the effective status of the notification form. If the target owner party determines that the target contractor's appeal is successful based on the appeal content, the effective status of the notification form is determined to be invalid, that is, the assessment result of the target contractor's business is cancelled; if the target owner party determines that the target contractor's appeal has failed based on the appeal content, the effective status of the notification form is determined to be effective.
[0085] The assessment result of the target contractor is determined based on the effective status of the notification form, and the contractor score of the target contractor is updated based on the assessment result of the target contractor, and the contractor score is sent to the target super-management account to inform the target owner of the assessment result of the target contractor's business and the contractor score of the target contractor, so as to guide the contractor to improve the contractor score through self-regulation based on the contractor score.
[0086] In one embodiment, after sending the target contractor business and related business prompt information to the target super-management account, the method further includes:
[0087] Obtaining the operation content and corresponding assessment configuration of the target owner account within a specified period of time, wherein the operation content includes the execution status of the contractor business involved in the target owner account and the reverse evaluation information fed back by the super-management account connected to the target owner account;
[0088] Sending a second matching result between the job content and the assessment configuration to an owner management account, wherein the owner management account has assessment authority for the target owner account;
[0089] Obtaining a second configuration instruction initiated by the owner management account for the second matching result, wherein the second configuration instruction is used to update the second matching result;
[0090] Generate second notification data corresponding to the target owner account according to the execution result of the second configuration instruction, and send the second notification data to the target owner account.
[0091] Specifically, the designated duration is configured by the owner management account. The management owner corresponding to the owner management account has a higher rank than the target owner. The management owner has the authority to assess the target owner. The assessment content includes the execution status of the contractor business managed by the target owner and the reverse evaluation information fed back by the super management account, so as to comprehensively assess the work content of the target owner within the designated duration and the contractor's evaluation of the target owner.
[0092] The owner management account performs further subjective evaluation based on the second matching result between the received work content and the corresponding assessment configuration, that is, receives the second configuration instruction initiated by the owner management account for the second matching result, and the second configuration instruction is used to add the subjective evaluation of the management owner on the basis of the second matching result, so as to update the second matching result, and generate the second notification data corresponding to the target owner account based on the execution result of the second configuration instruction, and send the second notification data to the target owner to inform the owner management account of the assessment result of its work content, that is, the contractor management system not only has the assessment function for contractors, but also has the assessment function for owners, so as to optimize the internal employee management of the enterprise.
[0093] All assessment results can also be counted and fed back to the owner's management account. All assessment results here include the contractor's assessment results and the assessment results of multiple owners. That is, the assessment data, self-inspection results, violations, etc. that the managers corresponding to the owner's management account are mainly concerned about are counted and displayed through intuitive numerical values; managers can quickly grasp the company's management efficiency for contractors through the relevant statistical interface.
[0094] In one embodiment, after sending the target contractor business and related business prompt information to the target super-management account, the method further includes:
[0095] When it is detected that a business item matches the warning configuration, the warning action corresponding to the business item is triggered, wherein the business item is an item triggered by the owner account or the contractor account, and the warning configuration is generated by the target owner account or the owner management account configuration.
[0096] Specifically, the contractor management system also has an early warning function. When it detects that a business item matches the early warning configuration, it will promptly trigger the corresponding early warning action. The early warning action specifically includes sending the early warning information corresponding to the business item to the corresponding early warning account in a preset push method, and promptly notifying the person in charge of the early warning account, thereby improving the processing efficiency of business items and avoiding serious accidents caused by the occurrence of business items.
[0097] Fig.15FIG. 1 is a flow chart of a contractor management method in one embodiment. It should be understood that although Fig.15 The steps in the flowchart are shown in sequence as indicated by the arrows, but these steps are not necessarily executed in the order indicated by the arrows. Unless otherwise specified in this document, there is no strict order restriction for the execution of these steps, and these steps can be executed in other orders. Moreover, Fig.15 At least part of the steps may include multiple sub-steps or multiple stages. These sub-steps or stages are not necessarily executed at the same time, but can be executed at different times. The execution order of these sub-steps or stages is not necessarily sequential, but can be executed in turn or alternately with other steps or at least part of the sub-steps or stages of other steps.
[0098] In one embodiment, Figure 1 As shown, a contractor management system is provided, comprising:
[0099] The acquisition module 110 is used to acquire a target super-management account assigned by the target owner account to the target contractor and the management authority corresponding to the target super-management account, wherein the target contractor includes at least one contractor, and the management authority corresponding to the target super-management account includes the allocation authority of a preset number of contractor accounts;
[0100] The acquisition module 110 is further used to acquire the target contractor business configured by the target owner account for the target super-management account and business prompt information related to the target contractor business, wherein the business prompt information includes a target evaluation plan corresponding to the target contractor business;
[0101] The sending module 120 is used to send the target contractor business and related business prompt information to the target super management account.
[0102] In one embodiment, the acquisition module 110 is further configured to:
[0103] Acquire the survey data uploaded by the target owner account for the target contractor's business and a preset evaluation scheme configured for the survey data, wherein the preset evaluation scheme is the target evaluation scheme or is composed of some evaluation indicators in the target evaluation scheme;
[0104] The contractor management system further includes a supervision module 180, which is used to generate first notification data corresponding to the target contractor's business according to a first matching result between the survey data and the preset evaluation scheme, wherein the first notification data is used to indicate the satisfaction of the target owner's account with the performance of the target contractor's business;
[0105] The sending module 120 is further configured to send the first notification data to the target super-administrator account.
[0106] In one embodiment, the supervision module 180 is further configured to:
[0107] Sending a first matching result between the survey data and the preset evaluation scheme to the target owner's account;
[0108] Obtaining a first configuration instruction initiated by the target owner account for the first matching result, wherein the first configuration instruction is used to update the first matching result;
[0109] First notification data corresponding to the target contractor business is generated according to the execution result of the first configuration instruction.
[0110] In one embodiment, the supervision module 180 is further configured to:
[0111] A notification form corresponding to the target contractor's business and a reverse evaluation task corresponding to the notification form are generated according to the execution result of the first configuration instruction, wherein the first notification data includes the notification form and the reverse evaluation task, and the reverse evaluation task is used to enable the target contractor to feedback reverse evaluation information with respect to the notification form and / or the target owner's account.
[0112] In one embodiment, the supervision module 180 is further configured to:
[0113] If no negative evaluation information is received from the target super-management account regarding the notification form within a preset period of time, or if negative evaluation information is received from the target super-management account regarding the notification form indicating no objection, the notification form is used as the assessment result of the target contractor;
[0114] The contractor score of the target contractor is updated based on the assessment result of the target contractor, and the updated contractor score is sent to the target super-management account.
[0115] In one embodiment, the supervision module 180 is further configured to:
[0116] Upon receiving the negative evaluation information feedback from the target super-management account indicating objection to the notification form, obtaining the operation instruction of the target owner party for the negative evaluation information, wherein the operation instruction is used to determine the validity status of the notification form;
[0117] Determining the assessment result of the target contractor according to the execution result of the operation instruction;
[0118] The contractor score of the target contractor is updated based on the assessment result of the target contractor, and the updated contractor score is sent to the target super-management account.
[0119] In one embodiment, the supervision module 180 is further configured to:
[0120] Obtaining the operation content and corresponding assessment configuration of the target owner account within a specified period of time, wherein the operation content includes the execution status of the contractor business involved in the target owner account and the reverse evaluation information fed back by the super-management account connected to the target owner account;
[0121] Sending a second matching result between the job content and the assessment configuration to an owner management account, wherein the owner management account has assessment authority for the target owner account;
[0122] Obtaining a second configuration instruction initiated by the owner management account for the second matching result, wherein the second configuration instruction is used to update the second matching result;
[0123] Generate second notification data corresponding to the target owner account according to the execution result of the second configuration instruction, and send the second notification data to the target owner account.
[0124] In one embodiment, the contractor management system further includes an early warning module, further configured to:
[0125] When it is detected that a business item matches the warning configuration, the warning action corresponding to the business item is triggered, wherein the business item is an item triggered by the owner account or the contractor account, and the warning configuration is generated by the target owner account or the owner management account configuration.
[0126] like Fig.16 As shown, an embodiment of the present application provides a computer device, including a processor 711, a communication interface 712, a memory 713 and a communication bus 714, wherein the processor 711, the communication interface 712, and the memory 713 communicate with each other through the communication bus 714;
[0127] Memory 713, used for storing computer programs;
[0128] The processor 711 is configured to implement the contractor management method provided by any one of the aforementioned method embodiments when executing the program stored in the memory 713 .
[0129] Those skilled in the art will understand that Fig.16The structure shown in the figure is only a block diagram of a part of the structure related to the solution of the present application, and does not constitute a limitation on the computer device to which the solution of the present application is applied. The specific computer device may include more or fewer components than those shown in the figure, or combine certain components, or have a different arrangement of components.
[0130] In one embodiment, the contractor management system provided by the present application can be implemented in the form of a computer program. The computer program can be used in Fig.16 The computer device shown in the figure is run on the computer device. The memory of the computer device can store various program modules that constitute the contractor management system, such as: Figure 1 The acquisition module 110 and the sending module 120 are shown. The computer program composed of various program modules enables the processor to execute the contractor management method of each embodiment of the present application described in this specification.
[0131] Fig.16 The computer device shown can be Figure 1 The acquisition module 110 in the contractor management system shown in the figure executes to acquire the target super-management account assigned by the target owner account to the target contractor and the management authority corresponding to the target super-management account, wherein the target contractor includes at least one contractor, and the management authority corresponding to the target super-management account includes the allocation authority of a preset number of contractor accounts; acquire the target contractor business configured by the target owner account for the target super-management account and the business prompt information related to the target contractor business, wherein the business prompt information includes the target evaluation plan corresponding to the target contractor business. The computer device can execute to send the target contractor business and the related business prompt information to the target super-management account through the sending module 120.
[0132] An embodiment of the present application further provides a computer-readable storage medium on which a computer program is stored. When the computer program is executed by a processor, the contractor management method provided by any of the aforementioned method embodiments is implemented.
[0133] The system embodiment described above is merely illustrative, wherein the units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of this embodiment.
[0134] Through the description of the above implementation methods, those skilled in the art can clearly understand that each implementation method can be implemented by means of software plus a general hardware platform, and of course, by hardware. Based on this understanding, the above technical solution is essentially or the part that contributes to the relevant technology can be embodied in the form of a software product, and the computer software product can be stored in a computer-readable storage medium, such as ROM / RAM, a disk, an optical disk, etc., including a number of instructions for a computer device (which can be a personal computer, a server, or a network device, etc.) to execute the methods described in each embodiment or some parts of the embodiments.
[0135] It should be understood that the terms used herein are only for the purpose of describing specific example embodiments and are not intended to be limiting. Unless the context clearly indicates otherwise, the singular forms "one", "an" and "said" as used herein may also be meant to include plural forms. The terms "include", "comprise", "contain", and "have" are inclusive, and therefore specify the existence of stated features, steps, operations, elements and / or parts, but do not exclude the existence or addition of one or more other features, steps, operations, elements, parts, and / or combinations thereof. The method steps, processes, and operations described herein are not interpreted as necessarily requiring them to be performed in the specific order described or illustrated, unless the execution order is clearly indicated. It should also be understood that additional or alternative can be used.
[0136] The foregoing is merely a specific embodiment of the present invention, which enables those skilled in the art to understand or implement the present invention. Various modifications to these embodiments will be apparent to those skilled in the art, and the general principles defined herein may be implemented in other embodiments without departing from the spirit or scope of the present invention. Therefore, the present invention will not be limited to the embodiments shown herein, but rather to the widest scope consistent with the principles and novel features claimed herein.
Claims
1. A contractor management method, characterized in that: The method comprises: Obtaining a target super-management account assigned by the target owner account to the target contractor and the management authority corresponding to the target super-management account, wherein the target contractor includes at least one contractor, and the management authority corresponding to the target super-management account includes allocation authority for a preset number of contractor accounts; Obtaining the target contractor business configured by the target owner account for the target super-management account and business prompt information related to the target contractor business, wherein the business prompt information includes a target evaluation plan corresponding to the target contractor business, and the configuration content of the target owner account for the target contractor business includes a business process and a responsible object for each node in the business process; The target contractor business and related business reminder information are sent to the target super-management account.
2. The method according to claim 1, characterized in that After sending the target contractor business and related evaluation plan to the target super-management account, the method further includes: Acquire the survey data uploaded by the target owner account for the target contractor's business and a preset evaluation scheme configured for the survey data, wherein the preset evaluation scheme is the target evaluation scheme or is composed of some evaluation indicators in the target evaluation scheme; Generate first notification data corresponding to the target contractor's business according to a first matching result between the survey data and the preset evaluation scheme, wherein the first notification data is used to indicate the satisfaction of the target owner's account with the performance of the target contractor's business; The first notification data is sent to the target super-management account.
3. The method according to claim 2, characterized in that The generating, according to the first matching result between the survey data and the preset evaluation scheme, first notification data corresponding to the target contractor's business includes: Sending a first matching result between the survey data and the preset evaluation scheme to the target owner's account; Obtaining a first configuration instruction initiated by the target owner account for the first matching result, wherein the first configuration instruction is used to update the first matching result, and the configuration content of the target owner for the first matching result includes an evaluation indicator and an evaluation value corresponding to the evaluation indicator; First notification data corresponding to the target contractor business is generated according to the execution result of the first configuration instruction.
4. The method according to claim 3, characterized in that Generating first notification data corresponding to the target contractor business according to the execution result of the first configuration instruction includes: A notification form corresponding to the target contractor's business and a reverse evaluation task corresponding to the notification form are generated according to the execution result of the first configuration instruction, wherein the first notification data includes the notification form and the reverse evaluation task, and the reverse evaluation task is used to enable the target contractor to feedback reverse evaluation information with respect to the notification form and / or the target owner's account.
5. The method according to claim 4, characterized in that After sending the first notification data to the target super-management account, the method further includes: If no negative evaluation information is received from the target super-management account regarding the notification form within a preset period of time, or if negative evaluation information is received from the target super-management account regarding the notification form indicating no objection, the notification form is used as the assessment result of the target contractor; The contractor score of the target contractor is updated based on the assessment result of the target contractor, and the updated contractor score is sent to the target super-management account.
6. The method according to claim 4, characterized in that After sending the first notification data to the target super-management account, the method further includes: Upon receiving the negative evaluation information feedback from the target super-management account indicating objection to the notification form, obtaining the operation instruction of the target owner party for the negative evaluation information, wherein the operation instruction is used to determine the validity status of the notification form; Determining the assessment result of the target contractor according to the execution result of the operation instruction; The contractor score of the target contractor is updated based on the assessment result of the target contractor, and the updated contractor score is sent to the target super-management account.
7. The method according to claim 1, characterized in that After sending the target contractor business and related business prompt information to the target super-management account, the method further includes: Obtaining the operation content and corresponding assessment configuration of the target owner account within a specified period of time, wherein the operation content includes the execution status of the contractor business involved in the target owner account and the reverse evaluation information fed back by the super-management account connected to the target owner account; Sending a second matching result between the job content and the assessment configuration to an owner management account, wherein the owner management account has assessment authority for the target owner account; Obtaining a second configuration instruction initiated by the owner management account for the second matching result, wherein the second configuration instruction is used to update the second matching result; Generate second notification data corresponding to the target owner account according to the execution result of the second configuration instruction, and send the second notification data to the target owner account.
8. The method according to claim 7, characterized in that After sending the target contractor business and related business prompt information to the target super-management account, the method further includes: When it is detected that a business item matches the warning configuration, the warning action corresponding to the business item is triggered, wherein the business item is an item triggered by the owner account or the contractor account, and the warning configuration is generated by the target owner account or the owner management account configuration.
9. A contractor management system, characterized in that: The system comprises: an acquisition module, configured to acquire a target super-management account assigned by a target owner account to a target contractor and management authority corresponding to the target super-management account, wherein the target contractor includes at least one contractor, and the management authority corresponding to the target super-management account includes allocation authority for a preset number of contractor accounts; The acquisition module is further used to acquire the target contractor business configured by the target owner account for the target super-management account and business prompt information related to the target contractor business, wherein the business prompt information includes a target evaluation plan corresponding to the target contractor business, and the configuration content of the target owner account for the target contractor business includes a business process and a responsible object of each node in the business process; The sending module is used to send the target contractor business and related business prompt information to the target super management account.
10. A computer device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, characterized in that: When the processor executes the computer program, the method according to any one of claims 1 to 8 is implemented.
11. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the computer program is executed by a processor, the method according to any one of claims 1 to 8 is implemented.
Citation Information
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Management system for contractor and employees thereof
CN120106508A