Information filling method and device based on sun code, equipment and storage medium
By using the Sun code-based information filling method in the process of customer acquisition and information filling, the problem of inaccurate identification of customers and low efficiency in the prior art is solved, and high accuracy and high efficiency information filling is achieved.
Patent Information
- Application Number
- CN202411778111.5
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-12-04
- Publication Date
- 2025-03-18
- Estimated Expiration
- 2044-12-04
AI Technical Summary
The prior art cannot accurately identify customers during customer acquisition and information filling, and relying on manual identification leads to low efficiency and high error rate.
Using the information filling method based on the sun code, a binding relationship is established by obtaining the customer's unique identifier and the information to be filled, and an exclusive sun code is generated to realize automatic identification and information filling.
It improves the accuracy and efficiency of information filling, avoids errors caused by manual identification, and realizes automated customer identification and information filling.
Smart Images

Figure CN119652866A_ABST
Abstract
Description
Technical Field
[0001] The present application relates to the field of artificial intelligence, and in particular to an information filling method based on a sun code. Background Art
[0002] With the progress of society, channels such as establishing connections with customers through telephone calls have gradually been replaced by communication platform channels. Currently, major companies in the market have started to build communication platforms, mainly providing customers with daily consulting services through communication platforms and combining the company's local user tags to achieve refined customer operations.
[0003] The construction of the communication platform is based on establishing connections with customers in the communication platform after acquiring customers; currently, customer acquisition channels are generally through QR code addition and business card addition. By generating a customer acquisition QR code, the customer acquisition QR code is placed in each APP or at breakpoints in the process of billing, claims settlement and other scenarios to form a customer acquisition breakpoint; when users handle online business through the terminal or place an order through the billing system, they scan the placed customer acquisition QR code and establish a connection on the communication platform. After the connection is successfully established, the connection scenario, channel, policy status, outlets and other information are added to the communication platform archive through manual identification.
[0004] Although the above solution can achieve rapid customer acquisition, it cannot accurately identify customers, and manual identification cannot meet the workload of identification, is prone to errors and has low efficiency. Summary of the invention
[0005] The purpose of the embodiments of the present application is to propose a method, device, equipment and storage medium for filling in information based on the sun code, the main purpose of which is to improve the accuracy and efficiency of information filling.
[0006] In order to solve the above technical problems, the embodiment of the present application provides an information filling method based on the sun code, which adopts the following technical solution:
[0007] Obtaining information to be filled in during the insurance purchase process of a customer, and establishing a binding relationship between the information to be filled in and the unique identifier of the customer;
[0008] Generate an exclusive sun code according to the information to be filled in, obtain the unique identifier of the customer when monitoring the customer scanning the exclusive sun code, and determine whether the customer has a target association relationship according to the unique identifier of the customer;
[0009] When the customer has a built-in relationship, the unique identifier of the customer is marked with a built-in relationship according to the built-in relationship, and the information to be filled in is automatically filled into the communication platform file according to the binding relationship;
[0010] When there is no association relationship with the customer, a set of available employees is obtained from a preset employee database, the set of available employees is sorted according to a preset rule to obtain a sequence of available employees, and the sequence of available employees is fed back to the customer;
[0011] Obtain the target employee selected by the customer from the sequence of employees that can be undertaken, establish the association relationship between the customer and the target employee, mark the unique identifier of the customer according to the association relationship, and automatically fill the information to be filled in into the communication platform file according to the binding relationship.
[0012] Further, generating a unique sun code according to the information to be filled in includes:
[0013] Extracting the unique identifier from the information to be filled in, and verifying the unique identifier;
[0014] When the unique identifier passes the verification, encoding the information to be filled in to obtain encoded information;
[0015] The unique identifier and the coding information are processed using a preset sun code generation tool to generate the exclusive sun code.
[0016] Furthermore, judging whether the customer has a target association relationship according to the unique identifier of the customer includes:
[0017] Obtain a preset customer association table, and write a first SQL query statement according to the unique identifier of the customer;
[0018] Using the first SQL query statement, a query operation is performed on the preset customer association table;
[0019] When the first query result is returned, determining that the target association relationship exists with the customer;
[0020] When the first query result is not returned, it is determined whether the customer has an initial association relationship or does not have an association relationship.
[0021] Further, when the first query result is not returned, determining whether the customer has an initial association relationship or does not have an association relationship includes:
[0022] Obtain the employee friend relationship table and write a second SQL query statement based on the unique identifier of the customer;
[0023] Execute a query in the employee friend relationship table using the SQL query statement;
[0024] When the second query result is returned, determining that the customer has the initial association relationship;
[0025] When the second query result is not returned, it is determined that there is no association relationship between the customers.
[0026] Furthermore, after determining that the client has the initial association relationship, the method further includes:
[0027] Obtaining the number of connections of the initial connection relationship;
[0028] According to the type of the contracted employee, the friendship relationship is terminated until the number of connections of the initial connection relationship reaches one, thereby obtaining a target connection relationship.
[0029] Furthermore, after automatically filling the information to be filled into the communication platform profile according to the binding relationship, the method further includes:
[0030] Predefine a set of required fill-in boxes, and use predefined check rules to check each required fill-in box in the set of required fill-in boxes, wherein the predefined check rules include non-empty check and format check;
[0031] When any of the required filling boxes does not pass the predefined verification rules, an alarm message is generated and pushed to the corresponding technical staff for manual review.
[0032] Furthermore, the set of available employees is sorted according to a preset rule to obtain a sequence of available employees, including:
[0033] Obtain the number of contracts and the contract score of each employee in the set of employees that can be contracted;
[0034] Calculate the final score of each employee according to the preset weight and the number of jobs undertaken and the job score of each employee.
[0035] The set of available employees is sorted according to the final scores to obtain the sequence of available employees.
[0036] In order to solve the above technical problems, the embodiment of the present application further provides an information filling device based on the sun code, which adopts the following technical solution:
[0037] An acquisition module is used to acquire information to be filled in during the insurance purchase process of a customer, and to establish a binding relationship between the information to be filled in and the unique identifier of the customer;
[0038] A judgment module, used for generating an exclusive sun code according to the information to be filled in, obtaining a unique identifier of the customer when the customer scans the exclusive sun code, and judging whether the customer has a target association relationship according to the unique identifier of the customer;
[0039] A filling module, used for, when a connection relationship exists between the customer and the client, marking the unique identifier of the customer according to the connection relationship, and automatically filling the information to be filled into the communication platform file according to the binding relationship;
[0040] A sorting module is used to obtain a set of available employees from a preset employee database when there is no established relationship with the customer, sort the set of available employees according to preset rules to obtain a sequence of available employees, and feed back the sequence of available employees to the customer;
[0041] The association module is used to obtain the target employee selected by the customer from the sequence of available employees, establish the association relationship between the customer and the target employee, mark the unique identifier of the customer according to the association relationship, and automatically fill the information to be filled in into the communication platform file according to the binding relationship.
[0042] In order to solve the above technical problems, an embodiment of the present application also provides a computer device, which includes: at least one processor and a memory communicatively connected to the at least one processor; wherein the memory stores instructions executable by the at least one processor, and the instructions are executed by the at least one processor so that the at least one processor can execute the information filling method based on the sun code as described above.
[0043] In order to solve the above technical problems, an embodiment of the present application further provides a computer-readable storage medium storing a computer program, which, when executed by a processor, implements the above-mentioned information filling method based on the sun code.
[0044] Compared with the prior art, the embodiments of the present application have the following beneficial effects:
[0045] In this embodiment, by establishing a binding relationship between the data to be filled and the customer's unique identifier, filling errors caused by manual identification can be avoided, thereby improving the accuracy of subsequent customer identification; and it can also provide a basis for subsequent automatic filling, thereby improving the efficiency of filling in the information to be filled.
[0046] Generate a unique Sun Code based on the information to be filled in, realize one code for one customer, avoid the problem of identification errors caused by manual recognition, and improve the accuracy of subsequent filling of the information to be filled in; judge whether the customer has an established relationship based on the unique identifier of the customer, and use the unique identifier as the basis for judgment, which improves the accuracy of the judgment, thereby improving the accuracy of subsequent filling of the information to be filled in;
[0047] The unique identifier of the customer is marked according to the association relationship, and the information to be filled is automatically filled into the communication platform file according to the binding relationship, so as to automatically identify the customer and automatically fill the fields to be filled into the customer's file, thereby avoiding errors caused by manual filling and improving the efficiency and accuracy of information filling;
[0048] By pushing the sorted sequence of available employees to the user, the acceptance capacity of the available employees is balanced, thereby improving the user experience; and by sending the entire sequence to the user, the user has room for selection, thereby also improving the user experience. Furthermore, when the user does not have an established relationship, the sequence of available employees can be automatically pushed for the user to select, thereby improving the efficiency of subsequent information filling;
[0049] By establishing a relationship with the employee selected by the user as the target employee, the efficiency of the subsequent information filling steps can be improved, and the customer's information to be filled in can be automatically filled in, thereby improving the efficiency and accuracy of information filling. BRIEF DESCRIPTION OF THE DRAWINGS
[0050] In order to more clearly illustrate the scheme in the present application, a brief introduction is given below to the drawings required for use in the description of the embodiments of the present application. Obviously, the drawings described below are some embodiments of the present application. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative work.
[0051] Figure 1 is an exemplary system architecture diagram to which the present application may be applied;
[0052] Figure 2 A flowchart of an embodiment of a method for filling information based on a solar code according to the present application;
[0053] Figure 3 is a structural schematic diagram of an embodiment of a device for filling information based on a sun code according to the present application;
[0054] Figure 4 It is a schematic structural diagram of an embodiment of a device according to the present application. DETAILED DESCRIPTION
[0055] Unless otherwise defined, all technical and scientific terms used herein have the same meaning as those commonly understood by technicians in the technical field of the present application; the terms used in the specification of the application herein are only for the purpose of describing specific embodiments and are not intended to limit the present application; the terms "including" and "having" and any variations thereof in the specification and claims of the present application and the above-mentioned drawings are intended to cover non-exclusive inclusions. The terms "first", "second", etc. in the specification and claims of the present application or the above-mentioned drawings are used to distinguish different objects, not to describe a specific order.
[0056] Reference to "embodiments" herein means that a particular feature, structure, or characteristic described in conjunction with the embodiments may be included in at least one embodiment of the present application. The appearance of the phrase in various locations in the specification does not necessarily refer to the same embodiment, nor is it an independent or alternative embodiment that is mutually exclusive with other embodiments. It is explicitly and implicitly understood by those skilled in the art that the embodiments described herein may be combined with other embodiments.
[0057] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiments of the present application will be clearly and completely described below in conjunction with the accompanying drawings.
[0058] like Figure 1 As shown, the system architecture 100 may include a terminal device 101, a network 102 and a server 103. The terminal device 101 may be a laptop 1011, a tablet computer 1012 or a mobile phone 1013. The network 102 is used to provide a medium for a communication link between the terminal device 101 and the server 103. The network 102 may include various connection types, such as wired, wireless communication links or optical fiber cables.
[0059] The user can use the terminal device 101 to interact with the server 103 through the network 102 to receive or send messages, etc. Various communication client applications can be installed on the terminal device 101, such as web browser applications, shopping applications, search applications, instant messaging tools, email clients, social platform software, etc.
[0060] The terminal device 101 can be any electronic device with a display screen and supporting web browsing. In addition to a laptop computer 1011, a tablet computer 1012 or a mobile phone 1013, the terminal device 101 can also be an e-book reader, an MP3 player (Moving Picture Experts Group Audio Layer III), an MP4 (Moving Picture Experts Group Audio Layer IV), a laptop computer, a desktop computer, etc.
[0061] The server 103 may be a server that provides various services, such as a background server that provides support for a web page displayed on the terminal device 101 .
[0062] It should be noted that the information filling method based on the sun code provided in the embodiment of the present application is generally executed by a server / terminal device, and accordingly, the information filling device based on the sun code is generally set in the server / terminal device.
[0063] It should be understood that Figure 1 The number of terminal devices, networks and servers in the embodiment is only for illustration. Any number of terminal devices, networks and servers may be provided according to implementation requirements.
[0064] Continue to refer Figure 2 , shows a flow chart of an embodiment of a method for filling information based on a sun code according to the present application; the method for filling information based on a sun code comprises the following steps:
[0065] Step S201: Obtain the information to be filled in when the customer purchases insurance, and establish a binding relationship between the information to be filled in and the unique identifier of the customer.
[0066] In this embodiment, in the insurance purchase process, in order to automatically fill in the establishment of the subsequent communication platform, the information to be filled in when the customer purchases insurance is first obtained. The above-mentioned information to be filled in includes but is not limited to the policy entry branch information, the policy issuing agency, the policy number, the frame number (for motor vehicle insurance), the customer's basic information, etc. The customer's basic information is not limited to the customer's name, gender, contact number, e-mail address, ID number, etc.; one or more unique identifiers are extracted from the customer's basic information, including but not limited to identity card number, etc., and a binding relationship is established between the customer's unique identifier and the information to be filled in.
[0067] In an implementable example A, Xiao Ming buys auto insurance for his motor vehicle. When the auto insurance is purchased, Xiao Ming's basic information, policy number, policy issuing agency, frame number and other information are generated. Xiao Ming's basic information, policy number, policy issuing agency, frame number and other information are obtained and encapsulated into a data packet. The ID number is extracted from Xiao Ming's basic information as a unique identifier, and a binding relationship is established between the unique identifier and the data packet.
[0068] In this embodiment, by establishing a binding relationship between the data to be filled and the customer's unique identifier, filling errors caused by manual identification can be avoided, thereby improving the accuracy of subsequent customer identification; and it can also provide a basis for subsequent automatic filling, thereby improving the efficiency of filling in the information to be filled.
[0069] Step S202: Generate an exclusive sun code according to the information to be filled in, obtain the unique identifier of the customer when the customer is detected scanning the exclusive sun code, and determine whether the customer has a target association relationship according to the unique identifier of the customer.
[0070] In this embodiment, based on the information to be filled in step S201, an exclusive sun code associated with the customer information is generated, and the exclusive sun code is monitored in real time. When it is detected that the customer scans the exclusive sun code, the unique identifier of the exclusive sun code is parsed, and it is determined whether the unique identifier of the customer is consistent with the unique identifier of the parsed exclusive sun code. When they are inconsistent, it is determined that the exclusive sun code is not the exclusive sun code corresponding to the customer, and the user is prompted that the scan failed; when they are consistent, it is determined based on the customer's unique identifier whether the customer has a target connection relationship in the preset communication platform. The above-mentioned target connection relationship means that there is only one contact relationship on the preset communication platform (such as the customer has only one friend of the contracting employee), wherein the sun code refers to a special graphic combination generated by specific encoding rules and standard algorithms, and the graphic combination can effectively reflect the binding feature information. The sun code is mainly used to identify information in the Internet of Things, can be unique, can directly scan the sun code, and accurately identify information, so that the management and tracking of customer information can be more accurate. Compared with the sun code, the traditional two-dimensional code contains more information and the accuracy of information identification cannot reach that of the sun code.
[0071] In one embodiment, generating a unique sun code according to the information to be filled in includes:
[0072] Extracting the unique identifier from the information to be filled in, and verifying the unique identifier;
[0073] When the unique identifier passes the verification, encoding the information to be filled in to obtain encoded information;
[0074] The unique identifier and the coding information are processed using a preset sun code generation tool to generate the exclusive sun code.
[0075] In this embodiment, a unique identifier is extracted from the information to be filled in, and the unique identifier is verified, and the verification includes judging the validity and accuracy of the unique identifier, wherein the validity verification is such as verifying whether the ID card is within the validity period, and the accuracy verification is such as verifying whether the ID card is in the standard ID card format (such as 18 digits). If the verification fails, the user is prompted to re-upload the certificate or select another as the unique identifier (such as a social security card, etc.);
[0076] When the unique identifier passes the verification, the information to be filled is subjected to encoding operation, wherein the encoding operation refers to converting the information to be filled into a format capable of generating a sun code using a preset encoding algorithm, including but not limited to binary encoding or specific character encoding. It is worth mentioning that the information to be filled in the encoding at this time does not carry a unique identifier;
[0077] After the information to be filled is encoded, in order to protect the security of the information to be filled and prevent the information to be filled from being leaked or tampered with, the encoded information to be filled needs to be encrypted, wherein the encryption process may include a symmetric algorithm (such as AES, DES algorithm, etc.) or an asymmetric algorithm (such as RSA, ECC, etc.). The symmetric algorithm uses the same secret key for encryption and decryption, and has a higher encryption speed and efficiency; the asymmetric algorithm uses a public key and a private key for encryption and decryption, and has a higher security. According to the above characteristics and actual conditions, the corresponding encryption algorithm is used for encryption and decryption;
[0078] For the encrypted coding information, a preset sun code generation tool is used to process the encrypted coding information and finally generate a unique sun code.
[0079] In this embodiment, through the construction of an exclusive Sun Code, one code for one customer is realized. By constructing an exclusive Sun Code corresponding to the customer, the user can quickly determine whether the user has established a connection after scanning, and provide a basis for subsequent customer information filling, thereby improving the accuracy and efficiency of customer information filling.
[0080] In one embodiment, judging whether the customer has a target association relationship according to the unique identifier of the customer includes:
[0081] Obtain a preset customer association table, and write a first SQL query statement according to the unique identifier of the customer;
[0082] Using the first SQL query statement, a query operation is performed on the preset customer association table;
[0083] When the first query result is returned, determining that the target association relationship exists with the customer;
[0084] When the first query result is not returned, it is determined whether the customer has an initial association relationship or does not have an association relationship.
[0085] In this embodiment, the initial association relationship refers to an existing association relationship on the platform, but there is more than one contact relationship, for example, there are multiple friends of employees who undertake multiple processes in different processes on the preset platform; the target association relationship refers to there is and only one contact relationship on the preset communication platform, for example, there is and only one friend of the employee who undertakes the project on the preset platform; the preset customer association table refers to storing customers with the "already connected" label and customers without the label; by constructing a first SQL query statement to query in the preset customer association table, when the first query result is returned, it means that the customer already has a target association relationship, and when the first query result is not returned, it means that the customer only has an initial association relationship or no association relationship exists.
[0086] In another embodiment, when the first query result is not returned, determining whether the customer has an initial association relationship or does not have an association relationship includes:
[0087] Obtain the employee friend relationship table and write a second SQL query statement based on the unique identifier of the customer;
[0088] Execute a query in the employee friend relationship table using the SQL query statement;
[0089] When the second query result is returned, determining that the customer has the initial association relationship;
[0090] When the second query result is not returned, it is determined that there is no association relationship between the customers.
[0091] In this embodiment, the employee friend relationship table refers to the friend relationship set of all the employees who undertake the contract, and the employee friend relationship table is obtained by aggregation; a second SQL query statement is written according to the unique identifier of the customer, and the second SQL query statement is executed. The employee friend relationship table is queried through the second SQL query statement. When there is feedback of the second query result, it means that the customer's unique identifier has an initial association relationship. When no result is fed back, it means that the customer's unique identifier does not have an association relationship.
[0092] In this embodiment, by constructing an SQL query statement, it is possible to quickly determine whether the customer has a target association relationship, which indirectly improves the efficiency of filling in the information to be filled in; and by executing the SQL query statement, it is possible to accurately determine whether the user has an association relationship, avoiding errors caused by manual search or fuzzy matching.
[0093] In another embodiment, after determining that the client has the initial association relationship, the method further includes:
[0094] Obtaining the number of connections of the initial connection relationship;
[0095] According to the type of the contracted employee, the friendship relationship is terminated until the number of connections of the initial connection relationship reaches one, thereby obtaining a target connection relationship.
[0096] In this embodiment, in order to avoid the customer from communicating with each type of employee, resulting in a poor customer experience; this application cancels the friendship between the customer and the undertaking employee according to the type of the undertaking employee, and only retains the friendship of one undertaking employee. In the processing of subsequent processes, the customer only needs to contact the undertaking employee, and then the undertaking employee finds the corresponding processor of each process node for processing. For example, the customer has established contact information with the undertaking employee of each node. When each node needs to be processed, it is necessary to contact the undertaking employee corresponding to the node. Because the customer sometimes cannot remember or forget to identify the undertaking employee, the corresponding undertaking employee cannot be found when the node is needed, resulting in a poor customer experience. In this application, a undertaking employee is determined from the undertaking employees of all nodes as the docking employee. The determination method can be selected by the customer himself, or the company can determine the docking employee list and randomly assign it to the customer from the docking employee list; when the customer needs to process each node, the docking employee is contacted, and then the docking employee contacts the corresponding node processor for processing.
[0097] In this embodiment, the customer only needs to establish contact with one employee, rather than communicating with multiple employees of different types. This not only reduces the customer's communication costs, but also makes the entire communication process clearer and more efficient, improving customer satisfaction; the employee can find the most suitable person to handle the customer's specific needs and problems. This targeted handling method can ensure that customers receive more professional and accurate services, thereby improving the overall service quality.
[0098] Continuing with the above-mentioned implementable example A, after obtaining the above-mentioned information to be filled in (data packet), generate Xiao Ming's exclusive sun code based on the information to be filled in for Xiao Ming to scan. When Xiao Ming scans the exclusive sun code with his mobile phone, parse out the unique identifier of the exclusive sun code, and determine whether the unique identifier of the exclusive sun code is consistent with Xiao Ming's unique identifier. If they are inconsistent, it means that the exclusive QR code is not Xiao Ming's exclusive QR code, prompting Xiao Ming that the scan failed. If they are consistent, determine whether Xiao Ming has established a contact relationship with the employee in the communication platform.
[0099] In this embodiment, an exclusive Sun Code is generated based on the information to be filled in, so that one code is used for one customer, thereby avoiding the problem of identification errors during manual recognition and improving the accuracy of subsequent filling of the information to be filled in; it is determined whether there is an established relationship between the customers based on the unique identifier of the customer, and the unique identifier is used as the basis for judgment, which improves the accuracy of the judgment and thus improves the accuracy of subsequent filling of the information to be filled in.
[0100] Step S203: When a connection relationship exists with the customer, a connection mark is performed on the unique identifier of the customer according to the connection relationship, and the information to be filled in is automatically filled into the communication platform file according to the binding relationship.
[0101] In this embodiment, when the customer has an established relationship, the preset customer established relationship table is updated, and a "established" mark is added to the customer's unique identifier in the preset customer established relationship table. In the communication platform, the information to be filled in is filled in the archive of the communication platform according to the binding relationship between the information to be filled in and the customer's unique identifier, so that the user's information to be filled in can be visualized in the communication platform. For example, by clicking on the user's avatar, all the user's information to be filled in can be obtained.
[0102] In one embodiment, automatically filling the information to be filled into the communication platform profile according to the binding relationship includes:
[0103] Pre-constructing a populated mapping table and a populated box for obtaining said communication platform profile;
[0104] According to the filling mapping table, the information to be filled is filled into the filling box corresponding to the communication platform.
[0105] In this embodiment, the filling mapping table includes a mapping relationship between a fill-in box and information to be filled in, such as a fill-in box for "name" corresponding to a "user name" field of information to be filled in, and so on; through the mapping relationship exemplified above, a filling mapping table is constructed, and the information to be filled in is obtained according to a unique identifier. For the corresponding fill-in box in the communication platform archive, according to each mapping item in the mapping table, the information content in the information to be filled in that corresponds to the field name in the mapping item is filled in the corresponding fill-in box to complete the filling.
[0106] In this embodiment, the information to be filled in is automatically filled into the archive of the communication platform by pre-building a mapping table, thereby improving the efficiency of information filling; and also avoiding filling errors caused by manual filling, thereby improving the accuracy of information filling.
[0107] In one embodiment, after automatically filling the information to be filled into the communication platform profile according to the binding relationship, the method further includes:
[0108] Predefine a set of required fill-in boxes, and use predefined check rules to check each required fill-in box in the set of required fill-in boxes, wherein the predefined check rules include non-empty check and format check;
[0109] When any of the required filling boxes does not pass the predefined verification rules, an alarm message is generated and pushed to the corresponding technical staff for manual review.
[0110] In this embodiment, a set of required fill-in boxes are predefined, such as a name fill-in box, a frame number fill-in box, etc., and a predefined verification rule is used to verify each required fill-in box, wherein the non-empty check is to ensure that the field in the required fill-in box is not empty, and the format check is to determine whether the field in the required fill-in box is filled in according to a specific format, such as the standard format of an e-mail box. If each required fill-in box complies with the predefined verification rules, the information filling step is completed. If any required fill-in box does not comply with the predefined verification rules, the required fill-in box that does not pass the predefined verification rules will be highlighted, and an alarm message will be generated and pushed to the corresponding technician, who will then perform manual review and modification until all sets of required fill-in boxes meet the predefined verification rules and the information filling step is completed.
[0111] In this embodiment, by verifying the required fill-in boxes through predefined verification rules, it can be ensured that the information in the communication platform archives meets the standards, avoiding the omission of key information due to format errors, thereby improving the accuracy of information filling; through the automatic verification process, information that does not meet the requirements can be quickly identified and alarm information can be generated, so that technical staff can quickly locate and solve the problem, improving the efficiency of error resolution, thereby improving the efficiency of information filling.
[0112] Continuing with the above-mentioned feasible example A, when Xiao Ming has an established relationship in the communication platform, the label "established" can be added to the unique identifier corresponding to Xiao Ming in the customer established relationship table, and according to the binding relationship between Xiao Ming's unique identifier and the information to be filled in in step S201, the information to be filled in can be filled in the profile of Xiao Ming on the communication platform, so that clicking on Xiao Ming's avatar can visually present Xiao Ming's information to be filled in.
[0113] In this embodiment, the unique identifier of the customer is marked according to the association relationship, and the information to be filled in is automatically filled in the communication platform file according to the binding relationship, so as to automatically identify the customer and automatically fill the fields to be filled in the customer's file, avoiding errors caused by manual filling and improving the efficiency and accuracy of information filling.
[0114] Step S204: when there is no association relationship with the customer, obtain a set of available employees from a preset employee database, sort the set of available employees according to preset rules to obtain a sequence of available employees, and feed back the sequence of available employees to the customer.
[0115] In this embodiment, the above-mentioned preset employee database includes all employee information, and all employee information is divided into a set of employees that cannot be undertaken and a set of employees that can be undertaken. When there is no association relationship with customers, the set of employees that can be undertaken is obtained from the preset employee database. In order to make the number of customers undertaken by the employees that can be undertaken more evenly, thereby improving the quality of undertaking, the set of employees that can be undertaken is sorted according to preset rules to obtain a sequence of employees that can be undertaken, and the sequence of employees that can be undertaken is fed back to the user for selection.
[0116] In one embodiment, the process of sorting the set of available employees according to a preset rule to obtain a sequence of available employees includes:
[0117] Obtain the number of contracts and the contract score of each employee in the set of employees that can be contracted;
[0118] Calculate the final score of each employee according to the preset weight and the number of jobs undertaken and the job score of each employee.
[0119] The set of available employees is sorted according to the final scores to obtain the sequence of available employees.
[0120] In this embodiment, the number of contracts refers to the number of clients that the employee has already undertaken, and the contract score refers to the comprehensive score given to the employee by colleagues, superiors, and clients based on the quality and efficiency of past contracts. The number of contracts and the contract score are assigned corresponding weights, and the final score of each employee is calculated based on the preset weights and the number of contracts and the contract score of each employee, wherein the calculation formula includes but is not limited to:
[0121]
[0122] Among them, the maximum value of the acceptance score refers to the full score, such as 100 points; the adjustment coefficient of the acceptance quantity refers to the degree of influence of the user's adjustment of the acceptance quantity on the final score.
[0123] By calculating the final score of each of the available employees, the set of available employees is sorted in descending order according to the final score to obtain the sequence of available employees.
[0124] For example, the maximum value of the acceptance score is 100; the acceptance score weight is 0.7; the adjustment coefficient of the acceptance quantity is 10; the acceptance quantity weight is 0.3; employee A: acceptance score is 90, the acceptance quantity is 10; employee B: acceptance score is 85, the acceptance quantity is 5, calculated by the above calculation formula:
[0125]
[0126] Then, the sorting is Employee B-Employee A.
[0127] In this embodiment, by calculating the final scores of the available employees, it is possible to balance the quantity and quality of the available employees, optimize resource allocation, and thus improve customer experience.
[0128] Continuing with the above-mentioned feasible example A, when there is no association relationship between customers, a set of available employees is selected from the preset employee database, and the final score of each available employee in the set is calculated. The set of available employees is sorted according to the final score of each available employee to obtain a sequence of available employees.
[0129] In this embodiment, by pushing the sorted sequence of available employees to the user, the acceptance capacity of the available employees is balanced, thereby improving the user experience; and by sending an entire sequence to the user, the user has room for choice, thereby also improving the user experience. Furthermore, when the user does not have an established relationship, the sequence of available employees can be automatically pushed for the user to select, thereby improving the efficiency of subsequent information filling.
[0130] Step S205, obtaining the target employee selected by the customer from the sequence of employees that can be undertaken, establishing the association relationship between the customer and the target employee, marking the unique identifier of the customer according to the association relationship, and automatically filling the information to be filled in into the communication platform file according to the binding relationship.
[0131] In this embodiment, after the user receives the sequence of available employees, he / she selects one available employee from the sequence as the target employee, and establishes the association relationship between the customer and the target employee. The above-mentioned establishment of the association relationship includes but is not limited to a QR code scanning method, a unique identifier search method, a business card push method, etc.; updates the preset customer association table, adds an "already associated" mark to the unique identifier of the customer in the preset customer association table, and fills the information to be filled in into the archive of the communication platform in the communication platform according to the binding relationship between the information to be filled in and the unique identifier of the customer.
[0132] In this embodiment, by establishing a link relationship with the employee selected by the user as the target employee, the efficiency of the subsequent information filling steps can be improved, and the customer's information to be filled in can be automatically filled in, thereby improving the efficiency and accuracy of information filling.
[0133] It should be emphasized that in order to further ensure the privacy and security of the above-mentioned information to be filled in, the above-mentioned information to be filled in can also be stored in a node of a blockchain.
[0134] The blockchain referred to in this application is a new application model of computer technologies such as distributed data storage, peer-to-peer transmission, consensus mechanism, encryption algorithm, etc. Blockchain is essentially a decentralized database, a string of data blocks generated by cryptographic methods. Each data block contains a batch of network transaction information, which is used to verify the validity of its information (anti-counterfeiting) and generate the next block. Blockchain can include the underlying blockchain platform, platform product service layer, and application service layer.
[0135] The embodiments of the present application can acquire and process relevant data based on artificial intelligence technology. Among them, artificial intelligence (AI) is the theory, method, technology and application system that uses digital computers or machines controlled by digital computers to simulate, extend and expand human intelligence, perceive the environment, acquire knowledge and use knowledge to obtain the best results.
[0136] AI basic technologies generally include sensors, dedicated AI chips, cloud computing, distributed storage, big data processing technology, operation / interaction systems, mechatronics, etc. AI software technologies mainly include computer vision technology, robotics technology, biometrics technology, speech processing technology, natural language processing technology, and machine learning / deep learning.
[0137] Those skilled in the art can understand that all or part of the processes in the above-mentioned embodiments can be implemented by instructing the relevant hardware through computer-readable instructions, and the computer-readable instructions can be stored in a computer-readable storage medium. When the program is executed, it can include the processes of the embodiments of the above-mentioned methods. Among them, the aforementioned storage medium can be a non-volatile storage medium such as a disk, an optical disk, a read-only memory (ROM), or a random access memory (RAM).
[0138] It should be understood that, although the steps in the flowchart of the accompanying drawings are displayed in sequence as indicated by the arrows, these steps are not necessarily executed in sequence in the order indicated by the arrows. Unless otherwise specified herein, there is no strict order restriction on the execution of these steps, and they can be executed in other orders. Moreover, at least a part of the steps in the flowchart of the accompanying drawings may include multiple sub-steps or multiple stages, and these sub-steps or stages are not necessarily executed at the same time, but can be executed at different times, and their execution order is not necessarily sequential, but can be executed in turn or alternately with other steps or at least a part of the sub-steps or stages of other steps.
[0139] Further references Figure 3 , as a response to the above Figure 2 The present application provides an embodiment of a device for filling information based on a solar code. Figure 2 Corresponding to the method embodiment shown, the apparatus can be specifically applied to various computer devices.
[0140] like Figure 3 As shown, the information filling device 300 based on the sun code described in this embodiment includes: an acquisition module 301, a judgment module 302, a filling module 303, a sorting module 304, and a connection module 305. Among them:
[0141] The acquisition module 301 is used to acquire the information to be filled in during the process of a customer purchasing insurance, and to establish a binding relationship between the information to be filled in and the unique identifier of the customer;
[0142] The judgment module 302 is used to generate a unique sun code according to the information to be filled in, obtain the unique identifier of the customer when the customer scans the unique sun code, and judge whether the customer has a target association relationship according to the unique identifier of the customer;
[0143] In one embodiment, generating a unique sun code according to the information to be filled in includes:
[0144] Extracting the unique identifier from the information to be filled in, and verifying the unique identifier;
[0145] When the unique identifier passes the verification, encoding the information to be filled in to obtain encoded information;
[0146] The unique identifier and the coding information are processed using a preset sun code generation tool to generate the exclusive sun code.
[0147] In one embodiment, judging whether the customer has a target association relationship according to the unique identifier of the customer includes:
[0148] Obtain a preset customer association table, and write a first SQL query statement according to the unique identifier of the customer;
[0149] Using the first SQL query statement, a query operation is performed on the preset customer association table;
[0150] When the first query result is returned, determining that the target association relationship exists with the customer;
[0151] When the first query result is not returned, it is determined whether the customer has an initial association relationship or does not have an association relationship.
[0152] In another embodiment, when the first query result is not returned, determining whether the customer has an initial association relationship or does not have an association relationship includes:
[0153] Obtain the employee friend relationship table and write a second SQL query statement based on the unique identifier of the customer;
[0154] Execute a query in the employee friend relationship table using the SQL query statement;
[0155] When the second query result is returned, determining that the customer has the initial association relationship;
[0156] When the second query result is not returned, it is determined that there is no association relationship between the customers.
[0157] In another embodiment, after determining that the client has the initial association relationship, the method further includes:
[0158] Obtaining the number of connections of the initial connection relationship;
[0159] According to the type of the contracted employee, the friendship relationship is terminated until the number of connections of the initial connection relationship reaches one, thereby obtaining a target connection relationship.
[0160] The filling module 303 is used to, when there is a connection relationship between the customer and the client, mark the unique identifier of the customer according to the connection relationship, and automatically fill the information to be filled into the communication platform file according to the binding relationship.
[0161] In one embodiment, after automatically filling the information to be filled into the communication platform profile according to the binding relationship, the method further includes:
[0162] Predefine a set of required fill-in boxes, and use predefined check rules to check each required fill-in box in the set of required fill-in boxes, wherein the predefined check rules include non-empty check and format check;
[0163] When any of the required filling boxes does not pass the predefined verification rules, an alarm message is generated and pushed to the corresponding technical staff for manual review.
[0164] The sorting module 304 is used to obtain a set of available employees from a preset employee database when there is no association relationship with the customer, sort the set of available employees according to preset rules to obtain a sequence of available employees, and feed back the sequence of available employees to the customer.
[0165] In one embodiment, the process of sorting the set of available employees according to a preset rule to obtain a sequence of available employees includes:
[0166] Obtain the number of contracts and the contract score of each employee in the set of employees that can be contracted;
[0167] Calculate the final score of each employee according to the preset weight and the number of jobs undertaken and the job score of each employee.
[0168] The set of available employees is sorted according to the final scores to obtain the sequence of available employees.
[0169] The association module 305 is used to obtain the target employee selected by the customer from the sequence of available employees, establish the association relationship between the customer and the target employee, mark the unique identifier of the customer according to the association relationship, and automatically fill the information to be filled in into the communication platform file according to the binding relationship.
[0170] In this embodiment, by establishing a binding relationship between the data to be filled and the customer's unique identifier, filling errors caused by manual identification can be avoided, thereby improving the accuracy of subsequent customer identification; and it can also provide a basis for subsequent automatic filling, thereby improving the efficiency of filling in the information to be filled.
[0171] Generate a unique Sun Code based on the information to be filled in, realize one code for one customer, avoid the problem of identification errors caused by manual recognition, and improve the accuracy of subsequent filling of the information to be filled in; judge whether the customer has an established relationship based on the unique identifier of the customer, and use the unique identifier as the basis for judgment, which improves the accuracy of the judgment, thereby improving the accuracy of subsequent filling of the information to be filled in;
[0172] The unique identifier of the customer is marked according to the association relationship, and the information to be filled is automatically filled into the communication platform file according to the binding relationship, so as to automatically identify the customer and automatically fill the fields to be filled into the customer's file, thereby avoiding errors caused by manual filling and improving the efficiency and accuracy of information filling;
[0173] By pushing the sorted sequence of available employees to the user, the acceptance capacity of the available employees is balanced, thereby improving the user experience; and by sending the entire sequence to the user, the user has room for selection, thereby also improving the user experience. Furthermore, when the user does not have an established relationship, the sequence of available employees can be automatically pushed for the user to select, thereby improving the efficiency of subsequent information filling;
[0174] By establishing a relationship with the employee selected by the user as the target employee, the efficiency of the subsequent information filling steps can be improved, and the customer's information to be filled in can be automatically filled in, thereby improving the efficiency and accuracy of information filling.
[0175] In order to solve the above technical problems, the present application embodiment also provides a device (computer device). Figure 4 , Figure 4 This is a basic structural block diagram of the computer device in this embodiment.
[0176] The computer device 4 includes a memory 41, a processor 42, and a network interface 43 that are interconnected and communicated through a system bus. It should be noted that the figure only shows a computer device 4 with a memory 41, a processor 42, and a network interface 43, but it should be understood that it is not required to implement all the components shown, and more or fewer components can be implemented instead. Among them, those skilled in the art can understand that the computer device here is a device that can automatically perform numerical calculations and / or information processing according to pre-set or stored instructions, and its hardware includes but is not limited to microprocessors, application specific integrated circuits (Application Specific Integrated Circuit, ASIC), programmable gate arrays (Field-Programmable Gate Array, FPGA), digital processors (Digital Signal Processor, DSP), embedded devices, etc.
[0177] The computer device may be a computing device such as a desktop computer, a notebook, a PDA, a cloud server, etc. The computer device may interact with a user through a keyboard, a mouse, a remote controller, a touch pad, or a voice control device.
[0178] The memory 41 includes at least one type of readable storage medium, and the readable storage medium includes flash memory, hard disk, multimedia card, card-type memory (for example, SD or DX memory, etc.), random access memory (RAM), static random access memory (SRAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), programmable read-only memory (PROM), magnetic memory, disk, optical disk, etc. In some embodiments, the memory 41 can be an internal storage unit of the computer device 4, such as a hard disk or memory of the computer device 4. In other embodiments, the memory 41 can also be an external storage device of the computer device 4, such as a plug-in hard disk equipped on the computer device 4, a smart memory card (Smart Media Card, SMC), a secure digital (Secure Digital, SD) card, a flash card (FlashCard), etc. Of course, the memory 41 can also include both the internal storage unit of the computer device 4 and its external storage device. In this embodiment, the memory 41 is generally used to store the operating system and various application software installed on the computer device 4, such as computer-readable instructions based on the information filling method of the sun code, etc. In addition, the memory 41 can also be used to temporarily store various types of data that have been output or are to be output.
[0179] The processor 42 may be a central processing unit (CPU), a controller, a microcontroller, a microprocessor, or other data processing chips in some embodiments. The processor 42 is generally used to control the overall operation of the computer device 4. In this embodiment, the processor 42 is used to run the computer-readable instructions stored in the memory 41 or process data, such as running the computer-readable instructions of the information filling method based on the sun code.
[0180] The network interface 43 may include a wireless network interface or a wired network interface. The network interface 43 is generally used to establish a communication connection between the computer device 4 and other electronic devices.
[0181] During the implementation of the electronic device of the present application, by establishing a binding relationship between the data to be filled in and the customer's unique identifier, it can avoid filling errors caused by manual identification and improve the accuracy of subsequent customer identification; it can also provide a basis for subsequent automatic filling and improve the efficiency of filling in the information to be filled in.
[0182] Generate a unique Sun Code based on the information to be filled in, realize one code for one customer, avoid the problem of identification errors caused by manual recognition, and improve the accuracy of subsequent filling of the information to be filled in; judge whether the customer has an established relationship based on the unique identifier of the customer, and use the unique identifier as the basis for judgment, which improves the accuracy of the judgment, thereby improving the accuracy of subsequent filling of the information to be filled in;
[0183] The unique identifier of the customer is marked according to the association relationship, and the information to be filled is automatically filled into the communication platform file according to the binding relationship, so as to automatically identify the customer and automatically fill the fields to be filled into the customer's file, thereby avoiding errors caused by manual filling and improving the efficiency and accuracy of information filling;
[0184] By pushing the sorted sequence of available employees to the user, the acceptance capacity of the available employees is balanced, thereby improving the user experience; and by sending the entire sequence to the user, the user has room for selection, thereby also improving the user experience. Furthermore, when the user does not have an established relationship, the sequence of available employees can be automatically pushed for the user to select, thereby improving the efficiency of subsequent information filling;
[0185] By establishing a relationship with the employee selected by the user as the target employee, the efficiency of the subsequent information filling steps can be improved, and the customer's information to be filled in can be automatically filled in, thereby improving the efficiency and accuracy of information filling.
[0186] The present application also provides another embodiment, namely, providing a storage medium (computer-readable storage medium), wherein the computer-readable storage medium stores computer-readable instructions, and the computer-readable instructions can be executed by at least one processor to enable the at least one processor to perform the steps of the information filling method based on the sun code as described above.
[0187] During the implementation process, the computer-readable storage medium of the present application can avoid filling errors caused by manual identification by establishing a binding relationship between the data to be filled and the customer's unique identifier, thereby improving the accuracy of subsequent customer identification; and can also provide a basis for subsequent automatic filling, thereby improving the efficiency of filling in the information to be filled.
[0188] Generate a unique Sun Code based on the information to be filled in, realize one code for one customer, avoid the problem of identification errors caused by manual recognition, and improve the accuracy of subsequent filling of the information to be filled in; judge whether the customer has an established relationship based on the unique identifier of the customer, and use the unique identifier as the basis for judgment, which improves the accuracy of the judgment, thereby improving the accuracy of subsequent filling of the information to be filled in;
[0189] The unique identifier of the customer is marked according to the association relationship, and the information to be filled is automatically filled into the communication platform file according to the binding relationship, so as to automatically identify the customer and automatically fill the fields to be filled into the customer's file, thereby avoiding errors caused by manual filling and improving the efficiency and accuracy of information filling;
[0190] By pushing the sorted sequence of available employees to the user, the acceptance capacity of the available employees is balanced, thereby improving the user experience; and by sending the entire sequence to the user, the user has room for selection, thereby also improving the user experience. Furthermore, when the user does not have an established relationship, the sequence of available employees can be automatically pushed for the user to select, thereby improving the efficiency of subsequent information filling;
[0191] By establishing a relationship with the employee selected by the user as the target employee, the efficiency of the subsequent information filling steps can be improved, and the customer's information to be filled in can be automatically filled in, thereby improving the efficiency and accuracy of information filling.
[0192] The non-Company software tools or components appearing in the embodiments of this application are merely examples and do not represent actual use.
[0193] Through the description of the above implementation methods, those skilled in the art can clearly understand that the above-mentioned embodiment methods can be implemented by means of software plus a necessary general hardware platform, and of course by hardware, but in many cases the former is a better implementation method. Based on such an understanding, the technical solution of the present application, or the part that contributes to the prior art, can be embodied in the form of a software product, which is stored in a storage medium (such as ROM / RAM, magnetic disk, optical disk), and includes a number of instructions for a terminal device (which can be a mobile phone, computer, server, air conditioner, or network device, etc.) to execute the methods described in each embodiment of the present application.
[0194] Obviously, the embodiments described above are only some embodiments of the present application, rather than all embodiments. The preferred embodiments of the present application are given in the accompanying drawings, but they do not limit the patent scope of the present application. The present application can be implemented in many different forms. On the contrary, the purpose of providing these embodiments is to make the understanding of the disclosure of the present application more thorough and comprehensive. Although the present application is described in detail with reference to the aforementioned embodiments, for those skilled in the art, it is still possible to modify the technical solutions recorded in the aforementioned specific implementation methods, or to perform equivalent replacement of some of the technical features therein. Any equivalent structure made using the contents of the specification and drawings of this application, directly or indirectly used in other related technical fields, is similarly within the scope of patent protection of this application.
Claims
1. A method for filling information based on a solar code, characterized in that: The steps include: Obtaining information to be filled in during the insurance purchase process of a customer, and establishing a binding relationship between the information to be filled in and the unique identifier of the customer; Generate an exclusive sun code according to the information to be filled in, obtain the unique identifier of the customer when monitoring the customer scanning the exclusive sun code, and determine whether the customer has a target association relationship according to the unique identifier of the customer; When the customer has a built-in relationship, the unique identifier of the customer is marked with a built-in relationship according to the built-in relationship, and the information to be filled in is automatically filled into the communication platform file according to the binding relationship; When there is no association relationship with the customer, a set of available employees is obtained from a preset employee database, the set of available employees is sorted according to a preset rule to obtain a sequence of available employees, and the sequence of available employees is fed back to the customer; Obtain the target employee selected by the customer from the sequence of employees that can be undertaken, establish the association relationship between the customer and the target employee, mark the unique identifier of the customer according to the association relationship, and automatically fill the information to be filled in into the communication platform file according to the binding relationship.
2. The information filling method based on the sun code according to claim 1, characterized in that: The generating of the exclusive sun code according to the information to be filled in comprises: Extracting the unique identifier from the information to be filled in, and verifying the unique identifier; When the unique identifier passes the verification, encoding the information to be filled in to obtain encoded information; The unique identifier and the coding information are processed using a preset sun code generation tool to generate the exclusive sun code.
3. The information filling method based on the sun code according to claim 1, characterized in that: The determining, based on the unique identifier of the customer, whether the customer has a target association relationship includes: Obtain a preset customer association table, and write a first SQL query statement according to the unique identifier of the customer; Using the first SQL query statement, a query operation is performed on the preset customer association table; When the first query result is returned, determining that the target association relationship exists with the customer; When the first query result is not returned, it is determined whether the customer has an initial association relationship or does not have an association relationship.
4. The method for filling information based on the sun code according to claim 3, characterized in that: When the first query result is not returned, determining whether the customer has an initial association relationship or does not have an association relationship includes: Obtain the employee friend relationship table and write a second SQL query statement based on the unique identifier of the customer; Execute a query in the employee friend relationship table using the SQL query statement; When the second query result is returned, determining that the customer has the initial association relationship; When the second query result is not returned, it is determined that there is no association relationship between the customers.
5. The method for filling information based on the sun code according to claim 4, characterized in that: After determining that the client has the initial association relationship, the method further includes: Obtaining the number of connections of the initial connection relationship; According to the type of the contracted employee, the friendship relationship is terminated until the number of connections of the initial connection relationship reaches one, thereby obtaining a target connection relationship.
6. The method for filling information based on the sun code according to claim 1, characterized in that: After automatically filling the information to be filled into the communication platform profile according to the binding relationship, the method further includes: Predefine a set of required fill-in boxes, and use predefined check rules to check each required fill-in box in the set of required fill-in boxes, wherein the predefined check rules include non-empty check and format check; When any of the required filling boxes does not pass the predefined verification rules, an alarm message is generated and pushed to the corresponding technical staff for manual review.
7. The method for filling information based on the sun code according to claim 1, characterized in that: The step of sorting the set of available employees according to a preset rule to obtain a sequence of available employees includes: Obtain the number of contracts and the contract score of each employee in the set of employees that can be contracted; Calculate the final score of each employee according to the preset weight and the number of jobs undertaken and the job score of each employee. The set of available employees is sorted according to the final scores to obtain the sequence of available employees.
8. An information filling device based on a sun code, characterized in that: The device comprises: Obtaining information to be filled in during the insurance purchase process of a customer, and establishing a binding relationship between the information to be filled in and the unique identifier of the customer; Generate an exclusive sun code according to the information to be filled in, obtain the unique identifier of the customer when monitoring the customer scanning the exclusive sun code, and determine whether the customer has a target association relationship according to the unique identifier of the customer; When the customer has a built-in relationship, the unique identifier of the customer is marked with a built-in relationship according to the built-in relationship, and the information to be filled in is automatically filled into the communication platform file according to the binding relationship; When there is no association relationship with the customer, a set of available employees is obtained from a preset employee database, the set of available employees is sorted according to a preset rule to obtain a sequence of available employees, and the sequence of available employees is fed back to the customer; Obtain the target employee selected by the customer from the sequence of employees that can be undertaken, establish the association relationship between the customer and the target employee, mark the unique identifier of the customer according to the association relationship, and automatically fill the information to be filled in into the communication platform file according to the binding relationship.
9. A computer device, characterized in that: The computer device comprises: at least one processor; and, a memory communicatively connected to the at least one processor; wherein, The memory stores instructions that can be executed by the at least one processor, and the instructions are executed by the at least one processor to enable the at least one processor to execute the information filling method based on the sun code according to any one of claims 1 to 7.
10. A computer-readable storage medium storing a computer program, characterized in that: When the computer program is executed by a processor, the information filling method based on the sun code as described in any one of claims 1 to 7 is implemented.
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