Business processing method and device, equipment, storage medium and computer program product

Abstract

The invention provides a business processing method and device, equipment, a storage medium and a computer program product, and relates to the field of big data. The method comprises the following steps: in response to a scanning operation, establishing a communication channel between the electronic equipment and a preset automatic teller machine, and displaying a preset operation interface on the electronic equipment; wherein the scanning operation is an identification code generated by scanning an automatic teller machine by a user; the operation interface is an interface corresponding to the identification code, and the operation interface comprises a plurality of selection options. In the communication channel, in response to a trigger operation for any selection option, logging in a target account under the user name; displaying a service interface; wherein the business interface comprises a plurality of businesses. And in response to the business operation for the target business, handling the target business. The method provided by the invention is used for solving the technical problem of relatively poor business processing efficiency.

Description

Technical Field

[0001] The present application relates to the field of big data, and in particular to a business processing method, device, equipment, storage medium and computer program product. Background Art

[0002] At present, with the development of mobile Internet, more and more customer groups need to handle financial services such as transfer and inquiry, and the number of people handling these services in physical business halls has increased.

[0003] In the prior art, business personnel at a manual window of a physical business hall usually handle the business of users in a queue in turn.

[0004] However, in the prior art, since the number of manual windows in a physical business hall is limited, if there are many customers handling business in the business hall, the waiting time for the customer group will be too long, resulting in poor business processing efficiency. Summary of the invention

[0005] The present application provides a business processing method, apparatus, device, storage medium and computer program product to solve the technical problem of poor business processing efficiency.

[0006] In a first aspect, the present application provides a business processing method, including:

[0007] In response to a scanning operation, a communication channel is established between the electronic device and a preset automatic teller machine, and a preset operation interface is displayed on the electronic device; wherein the scanning operation is a user scanning an identification code generated by the automatic teller machine; the operation interface is an interface corresponding to the identification code, and the operation interface includes a plurality of selection options;

[0008] In the communication channel, in response to a trigger operation for any selected option, the target account under the user name is logged in; and a service interface is displayed; wherein the service interface includes a plurality of services;

[0009] In response to the business operation for the target business, the target business is processed.

[0010] In a second aspect, the present application provides a service processing device, including:

[0011] A scanning module, used to establish a communication channel between the electronic device and a preset automatic teller machine in response to a scanning operation, and to display a preset operation interface on the electronic device; wherein the scanning operation is a user scanning an identification code generated by the automatic teller machine; the operation interface is an interface corresponding to the identification code, and the operation interface includes a plurality of selection options;

[0012] A login module, configured to log in to a target account under the user name in response to a trigger operation for any selection option under the communication channel;

[0013] A display module, used to display a business interface; wherein the business interface includes multiple businesses;

[0014] The processing module is used to process the target business in response to the business operation for the target business.

[0015] In a third aspect, the present application provides an electronic device, comprising: a processor, and a memory communicatively connected to the processor; the memory stores computer-executable instructions; the processor executes the computer-executable instructions stored in the memory to implement the method described in the first aspect.

[0016] In a fourth aspect, the present application provides a computer-readable storage medium, wherein the computer-readable storage medium stores computer-executable instructions, and when the computer-executable instructions are executed by a processor, they are used to implement the method described in the first aspect.

[0017] In a fifth aspect, the present application provides a computer program product, including a computer program, which implements the method described in the first aspect when executed by a processor.

[0018] The business processing method, device, equipment, storage medium and computer program product provided by the present application establish a communication channel between an electronic device and a preset ATM in response to a scanning operation, and display a preset operation interface on the electronic device; wherein the scanning operation is a user scanning an identification code generated by the ATM; the operation interface is an interface corresponding to the identification code, and the operation interface includes a plurality of selection options. Under the communication channel, in response to a trigger operation for any selection option, the target account under the user's name is logged in; and a business interface is displayed; wherein the business interface includes a plurality of businesses. In response to a business operation for a target business, the target business is processed. In this solution, by scanning the identification code, a short-distance communication channel is established between the electronic device and the preset ATM, and the electronic device is connected to the ATM. The user can directly operate the electronic device. For services such as transferring money or checking balances, the user can go to the waiting area to handle them, and the next user can continue to use the ATM, which greatly reduces the volume of business handled by manual windows, reduces the waiting time in queues at manual windows and the waiting time in queues at ATMs, improves business handling efficiency, improves customer experience, and overcomes the deficiency of existing ATMs that business handling must complete the current user's business before handling the next person's business, so as to solve the technical problem of poor business processing efficiency. BRIEF DESCRIPTION OF THE DRAWINGS

[0019] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and, together with the description, serve to explain the principles of the present application.

[0020] Figure 1 A flowchart of a business processing method provided in an embodiment of the present application;

[0021] Figure 2 A scenario diagram of a business processing method provided in an embodiment of the present application Figure 1 ;

[0022] Figure 3 A flowchart of another business processing method provided in an embodiment of the present application;

[0023] Figure 4 A scenario diagram of a business processing method provided in an embodiment of the present application Figure 2 ;

[0024] Figure 5 A scenario diagram of a business processing method provided in an embodiment of the present application Figure 3 ;

[0025] Figure 6 A scenario diagram of a business processing method provided in an embodiment of the present application Figure 4 ;

[0026] Figure 7 A flowchart of another business processing method provided in an embodiment of the present application;

[0027] Figure 8 A schematic diagram of the structure of a service processing device provided in an embodiment of the present application;

[0028] Fig. 9 A schematic diagram of the structure of an electronic device provided in an embodiment of the present application.

[0029] The above drawings have shown clear embodiments of the present application, which will be described in more detail later. These drawings and text descriptions are not intended to limit the scope of the present application in any way, but to illustrate the concept of the present application to those skilled in the art by referring to specific embodiments. DETAILED DESCRIPTION

[0030] Exemplary embodiments will be described in detail herein, examples of which are shown in the accompanying drawings. When the following description refers to the drawings, the same numbers in different drawings represent the same or similar elements unless otherwise indicated. The implementations described in the following exemplary embodiments do not represent all implementations consistent with the present application. Instead, they are merely examples of devices and methods consistent with some aspects of the present application as detailed in the appended claims.

[0031] It should be noted that the user information (including but not limited to user device information, user personal information, etc.) and data (including but not limited to data used for analysis, stored data, displayed data, etc.) involved in this application are all information and data authorized by the user or fully authorized by all parties, and the collection, use, processing, transmission, provision, disclosure and application of the relevant data comply with the relevant laws, regulations and standards of the relevant countries and regions, take necessary confidentiality measures, do not violate public order and good morals, and provide corresponding operation entrances for users to choose to authorize or refuse.

[0032] In addition, this application involves big data analysis of user information (including but not limited to personal biometrics, identity data, consumption data, asset data, electronic terminal operation data, etc.), and the use of artificial intelligence technology for automated decision-making, and a technical solution for making decisions that have a significant impact on personal rights and interests based on the results of automated decision-making. The application provides users with corresponding operation entrances for them to choose to agree or reject the results of automated decision-making; if the user chooses to reject, the expert decision-making process will be entered.

[0033] It should be noted that the business processing method, device, equipment, storage medium and computer program product of the present application can be used in the field of big data, and can also be used in any field other than big data. The application field of the business processing method, device, equipment, storage medium and computer program product of the present application is not limited.

[0034] At present, with the development of mobile Internet, more and more customer groups need to handle financial services such as transfer and inquiry, and the number of people handling them in physical business halls has increased. In particular, the elderly customer group has certain difficulties in using online banking or mobile banking due to personal habits or decreased eyesight, and the proportion of this customer group handling business at manual counters is relatively large.

[0035] In one example, the business personnel at the manual window of the physical business hall usually handle the business of the users in the queue one by one. However, in the prior art, due to the limited number of manual windows at the physical business hall, if there are many customers handling business in the business hall, the waiting time of the customer group will be too long, resulting in poor business processing efficiency.

[0036] In one example, if a user uses a terminal device to conduct transfer and other services through the Internet, he or she will be affected by single transactions and daily limits. If the service really needs to be handled, it will affect the customer's business processing progress and may affect the user experience.

[0037] The present application provides a digital business processing method, which aims to solve the above technical problems in the prior art.

[0038] The technical solution of the present application and how the technical solution of the present application solves the above-mentioned technical problems are described in detail below with specific embodiments. The following specific embodiments can be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments. The embodiments of the present application will be described below in conjunction with the accompanying drawings.

[0039] Figure 1 A flowchart of a business processing method provided in an embodiment of the present application is shown as follows: Figure 1 As shown, the method includes:

[0040] Step 101, in response to a scanning operation, a communication channel is established between the electronic device and a preset ATM, and a preset operation interface is displayed on the electronic device; wherein the scanning operation is a user scanning an identification code generated by the ATM; the operation interface is an interface corresponding to the identification code, and the operation interface includes a plurality of selection options.

[0041] For example, the execution subject of this embodiment may be an electronic device, or a terminal device, or a service processing device or device, or other devices or equipment that can execute this embodiment, and this is not limited. In this embodiment, the execution subject is introduced as an electronic device.

[0042] First, based on the operation of the business personnel, the ATM can generate an identification code, which includes any of the following: QR code, NFC identification code, Bluetooth identification code; among them, the NFC identification code is a code generated based on NFC and can be connected through NFC; the Bluetooth identification code is a code generated based on Bluetooth and can be connected through Bluetooth. Based on the scanning operation of the user using an electronic device to scan the identification code, a communication channel is established between the electronic device and the ATM, that is, a connection is established between the electronic device and the ATM. And a preset operation interface is displayed on the electronic device. The operation interface is the default interface corresponding to the identification code. The operation interface includes a variety of selection options, and the selection options include scanning options, face recognition options, and input options.

[0043] For example, Figure 2 A scenario diagram of a business processing method provided in an embodiment of the present application Figure 1 ,like Figure 2 As shown, it includes: welcome message "Welcome to XXX Bank, please log in if you need to handle business", scanning option, face recognition option, input option, etc. In addition, the operation interface is concise and clear, and the displayed content is enlarged, which is convenient for users to see clearly, especially for the elderly customer group. This customer group can complete business processing by themselves, reduce the business volume handled by manual windows, and improve customer experience.

[0044] Step 102: In the communication channel, in response to a trigger operation for any selected option, log in to the target account under the user name; and display a service interface; wherein the service interface includes multiple services.

[0045] For example, under the communication channel, based on the user's triggering operation on any selected option, the target account under the user name is logged in. When the target account is successfully logged in, the business interface is displayed; wherein the business interface includes a plurality of services that can be handled, such as inquiry, transfer, etc., which are not limited.

[0046] Step 103: In response to the business operation for the target business, the target business is processed.

[0047] Exemplarily, based on the business operation performed by the user on the target business, a business request corresponding to the business operation is generated, the electronic device receives the business request, and sends the business request to the background server of the ATM according to the communication channel. After receiving the business request, the background server of the ATM handles the target business and sends the handling result to the electronic device according to the communication channel, thereby completing the business handling of short-distance communication.

[0048] Furthermore, since the business interface is equivalent to the display screen of an ATM, when users handle transfer services on the business interface, the restrictions on single transactions and daily limits involved in the transfer services are smaller than the restrictions on users operating directly on the relevant APP. Therefore, it reduces the waiting time for users, greatly facilitates the progress of customer business processing, and improves the user experience.

[0049] In the embodiment of the present application, in response to the scanning operation, a communication channel is established between the electronic device and the preset ATM, and a preset operation interface is displayed on the electronic device; wherein the scanning operation is the user scanning the identification code generated by the ATM; the operation interface is an interface corresponding to the identification code, and the operation interface includes a plurality of selection options. Under the communication channel, in response to the trigger operation for any selection option, the target account under the user name is logged in; and the business interface is displayed; wherein the business interface includes a plurality of businesses. In response to the business operation for the target business, the target business is handled. In this scheme, by scanning the identification code, a short-distance communication channel is established between the electronic device and the preset ATM, and the electronic device and the ATM are connected. The user can directly operate the electronic device. For services such as transfer or balance inquiry, the user can go to the waiting area to handle it, and the next user can continue to use the ATM, which greatly reduces the business volume handled by the manual window, reduces the waiting time of the manual window and the waiting time of the ATM, improves the efficiency of handling business, improves the customer experience, and overcomes the deficiency that the existing ATM needs to complete the business of the current user before handling the business of the next person, so as to solve the technical problem of poor business processing efficiency.

[0050] Figure 3 A flowchart of another business processing method provided in an embodiment of the present application is shown as follows: Figure 3 As shown, the method includes:

[0051] Step 201, in response to a scanning operation, a communication channel is established between the electronic device and a preset ATM, and a preset operation interface is displayed on the electronic device; wherein the scanning operation is a user scanning an identification code generated by the ATM; the operation interface is an interface corresponding to the identification code, and the operation interface includes a plurality of selection options.

[0052] In one example, the selection options include a scanning option, a face recognition option, and an input option.

[0053] In one example, the identification code includes any one of the following: a QR code, an NFC identification code, and a Bluetooth identification code.

[0054] For example, this step can be referred to Figure 1 Step 101 in the above is not described in detail.

[0055] Step 202: In the communication channel, in response to a trigger operation for any selected option, log in to the target account under the user name.

[0056] In one example, step 202 includes multiple implementations:

[0057] The first implementation method of step 202: under the communication channel, in response to the trigger operation for the scan option, obtain and display the user's target account; in response to the input operation, obtain the user's password information; based on the target account and password information, verify the user's identity information and generate verification result information; wherein the verification result information indicates whether the identity information is correct; if it is determined that the verification result information indicates that the identity information is correct, log in to the target account under the user name.

[0058] A second implementation method of step 202: Under the communication channel, in response to a trigger operation for a face recognition option, face recognition verification is performed on the user's identity information to generate verification result information; wherein the verification result information indicates whether the identity information is correct; if it is determined that the verification result information indicates that the identity information is correct, a list of accounts under the user name is displayed; wherein the account list includes multiple accounts under the user name; in response to a selection operation of a target account in the account list, the target account is logged in.

[0059] The third implementation method of step 202: Under the communication channel, in response to the trigger operation for the input option, the target account and password information input by the user is obtained; based on the target account and password information, the user's identity information is verified and processed to generate verification result information; wherein the verification result information indicates whether the identity information is correct; if it is determined that the verification result information indicates that the identity information is correct, the target account under the user name is logged in.

[0060] Exemplarily, in the communication channel, the electronic device can log in to the target account under the user name based on the user's trigger operation on any selection option. For example, based on the user's trigger operation on the scanning option, the target account under the user name is logged in; or based on the user's trigger operation on the face recognition option, the target account under the user name is logged in; or based on the user's trigger operation on the input option, the target account under the user name is logged in.

[0061] In the first implementation, under the communication channel, based on the user's trigger operation on the scanning option, the target account of the user is scanned, obtained and displayed. Prompt information is generated and displayed, and the prompt information is used to prompt the user to enter password information. Based on the user's input operation, the password information of the user is obtained. Based on the target account and password information, the user's identity information is verified and processed to generate verification result information; the verification result information indicates whether the user's identity information is correct. If it is determined that the verification result information indicates that the identity information is correct, it means that the user has the operation authority of the target account and logs in to the target account under the user name.

[0062] In the second implementation, under the communication channel, based on the user's triggering operation on the face recognition option, the current interface generates a face verification frame, collects the user's face image based on the face verification frame, performs face recognition verification processing on the user's identity information based on the face image, and generates verification result information; the verification result information indicates whether the identity information is correct. If it is determined that the verification result information indicates that the identity information is correct, the account list under the user's name is displayed; wherein the account list includes multiple accounts under the user's name, and the account may include cross-bank accounts, without limitation. Based on the user's selection operation of the target account in the account list, the selected target account is logged in.

[0063] In the third implementation, under the communication channel, based on the user's triggering operation on the input option, the target account and password information input by the user is obtained. Based on the target account and password information, the user's identity information is verified and processed to generate verification result information; the verification result information indicates whether the identity information is correct. If it is determined that the verification result information indicates that the identity information is correct, the target account under the user name is logged in.

[0064] It should be noted that in the above three implementation methods, if the identity verification is successful, subsequent business processing can continue. If the verification is unsuccessful, the user will be prompted to input again and a prompt will be given. The number of errors cannot exceed the preset number. If it exceeds the preset number, you need to try again the next day or go to the manual window to unfreeze the target account, that is, the bank card.

[0065] Step 203: Display the business interface according to the preset sorting mode; wherein the business interface includes a switch button and multiple service options that can be processed; the switch button is used to switch the business interface in the preset sorting mode to the business interface in the intelligent sorting mode, and the business interface in the intelligent sorting mode is determined based on the user's historical business data; the business interface includes multiple services.

[0066] Exemplarily, the electronic device displays the service interface in two display modes, namely, a preset sorting mode and an intelligent sorting mode. Specifically, Figure 4 A scenario diagram of a business processing method provided in an embodiment of the present application Figure 2 ,like Figure 4 As shown, a business interface with intelligent sorting mode is displayed. The intelligent sorting mode is that the ATM analyzes the customer's historical commonly used functions based on the user's account information, and intelligently sorts the relevant business options through multiple dimensions such as frequency of use to generate a relevant front-end interface. The electronic device only displays the relevant content and does not process the content. For example, customer A often uses the transfer function, so the transfer function is ranked first. Figure 5 A scenario diagram of a business processing method provided in an embodiment of the present application Figure 3 ,like Figure 5 As shown, a business interface with a preset sorting mode is displayed. The preset sorting mode is that the ATM directly sends a request to the electronic device. The request is used to instruct to generate a business sorting according to a general business sorting method. The electronic device generates and displays the business sorting according to the request.

[0067] In this step, after the customer's identity authentication is successful and the target account is logged in, the electronic device displays the business interface according to the preset sorting mode. For example, the business interface includes business options such as withdrawal, deposit, balance check, and transfer. In addition, based on the user's triggering operation of the switch button, the business interface in the preset sorting mode can be switched to the business interface in the smart sorting mode. Therefore, the user can switch the corresponding interface according to his or her own preferences.

[0068] Step 204: In response to the business operation for the target business, the target business is processed.

[0069] For example, this step can be referred to Figure 1 Step 103 in the above is not described in detail.

[0070] Step 205: If it is detected that the target business has been completed, a prompt message is generated; wherein the prompt message is used to prompt whether other business needs to be processed.

[0071] For example, if the electronic device detects that the target service has been completed, it will intelligently generate a prompt message, which is used to prompt whether other services need to be processed, such as life payment. Figure 6 A scenario diagram of a business processing method provided in an embodiment of the present application Figure 4 ,like Figure 6 As shown, it includes: a list of services prompted, the service list includes mobile phone recharge, electricity fee, water fee, gas fee, broadband fee, etc., and there is no limitation on this.

[0072] In an embodiment of the present application, in response to a scanning operation, a communication channel is established between the electronic device and a preset ATM, and a preset operation interface is displayed on the electronic device; wherein the scanning operation is a user scanning an identification code generated by the ATM; the operation interface is an interface corresponding to the identification code, and the operation interface includes a plurality of selection options. Under the communication channel, in response to a trigger operation for any selection option, the target account under the user's name is logged in. According to a preset sorting mode, a business interface is displayed; in response to a business operation for a target business, the target business is processed. If it is detected that the target business has been completed, a prompt message is generated; wherein the prompt message is used to prompt whether other businesses need to be processed. In this solution, by scanning the identification code, a short-distance communication channel is established between the electronic device and the preset ATM, and the electronic device is connected to the ATM. The user can directly operate the electronic device. For services such as transferring money or checking balances, the user can go to the waiting area to handle them, and the next user can continue to use the ATM, which greatly reduces the volume of business handled by manual windows, reduces the waiting time in queues at manual windows and the waiting time in queues at ATMs, improves business handling efficiency, improves customer experience, and overcomes the deficiency of existing ATMs that business handling must complete the current user's business before handling the next person's business, so as to solve the technical problem of poor business processing efficiency.

[0073] Figure 7 A flowchart of another service processing method provided in an embodiment of the present application is shown as follows: Figure 7 As shown, the method includes: the user scans the identification code with a unique identity identifier of the automatic teller machine through an electronic device to establish a short-distance communication connection with the automatic teller machine; the electronic device displays a welcome message and a prompt for the next operation on the interface, and the user performs identity authentication; if the identity authentication is successful, the electronic device displays the display screen content similar to the automatic teller machine, that is, the business interface; the user handles the business; the business is completed; if the identity authentication fails, the business cannot be handled and ends directly.

[0074] Figure 8A schematic diagram of a business processing device provided in an embodiment of the present application is shown in FIG. Figure 8 As shown, the device comprises:

[0075] The scanning module 31 is used to establish a communication channel between the electronic device and a preset ATM in response to a scanning operation, and to display a preset operation interface on the electronic device; wherein the scanning operation is an identification code generated by the ATM scanned by the user; the operation interface is an interface corresponding to the identification code, and the operation interface includes a plurality of selection options.

[0076] The login module 32 is used to log in to the target account under the user name in response to a trigger operation for any selection option under the communication channel.

[0077] The display module 33 is used to display the service interface; wherein the service interface includes multiple services.

[0078] The processing module 34 is used to process the target business in response to the business operation for the target business.

[0079] The device of this embodiment can execute the technical solution in the above method. Its specific implementation process and technical principles are the same and will not be repeated here.

[0080] exist Figure 8 Based on the illustrated embodiment, the embodiment of the present application provides another service processing device, including:

[0081] The selection options include scanning options, face recognition options, and input options.

[0082] In one example, the login module 32 is specifically used for:

[0083] Under the communication channel, in response to a trigger operation for a scanning option, obtaining and displaying a target account of the user;

[0084] In response to the input operation, obtaining password information of the user;

[0085] Based on the target account and password information, the user's identity information is verified and processed to generate verification result information; wherein the verification result information indicates whether the identity information is correct;

[0086] If it is determined that the verification result information indicates that the identity information is correct, then log in to the target account under the user name.

[0087] In one example, the login module 32 is specifically used for:

[0088] In the communication channel, in response to a trigger operation for a face recognition option, face recognition verification processing is performed on the identity information of the user to generate verification result information; wherein the verification result information indicates whether the identity information is correct;

[0089] If it is determined that the verification result information indicates that the identity information is correct, then a list of accounts under the user name is displayed; wherein the list of accounts includes multiple accounts under the user name;

[0090] In response to a selection operation of a target account in the account list, the target account is logged in.

[0091] In one example, the login module 32 is specifically used for:

[0092] Under the communication channel, in response to a trigger operation on an input option, obtaining target account and password information input by a user;

[0093] Based on the target account and password information, the user's identity information is verified and processed to generate verification result information; wherein the verification result information indicates whether the identity information is correct;

[0094] If it is determined that the verification result information indicates that the identity information is correct, then log in to the target account under the user name.

[0095] In one example, the display module 33 is specifically used for:

[0096] The business interface is displayed according to the preset sorting mode; wherein the business interface includes a switch button and multiple service options that can be processed; the switch button is used to switch the business interface under the preset sorting mode to the business interface under the intelligent sorting mode, and the business interface under the intelligent sorting mode is determined based on the user's historical business data.

[0097] In one example, the identification code includes any of the following:

[0098] QR code, NFC identification code, Bluetooth identification code.

[0099] In one example, the device is also specifically used for:

[0100] In response to the business operation for the target business, after the target business is processed, if it is detected that the target business has been completed, prompt information is generated; wherein the prompt information is used to prompt whether other business needs to be processed.

[0101] The device of this embodiment can execute the technical solution in the above method. Its specific implementation process and technical principles are the same and will not be repeated here.

[0102] Fig. 9 This is a schematic diagram of the structure of the electronic device provided in this application. Fig. 9 As shown, the electronic device 50 provided in this embodiment includes: at least one processor 501 and a memory 502. Optionally, the device 50 also includes a communication component 503. The processor 501, the memory 502 and the communication component 503 are connected via a bus 504.

[0103] In a specific implementation process, at least one processor 501 executes the computer-executable instructions stored in the memory 502, so that at least one processor 501 executes the above method.

[0104] The specific implementation process of the processor 501 can be found in the above method embodiment, and its implementation principle and technical effect are similar, so this embodiment will not be repeated here.

[0105] In the above embodiments, it should be understood that the processor may be a central processing unit (CPU), or other general-purpose processors, digital signal processors (DSP), application-specific integrated circuits (ASIC), etc. A general-purpose processor may be a microprocessor or any conventional processor. The steps of the method disclosed in the invention may be directly implemented as being executed by a hardware processor, or may be executed by a combination of hardware and software modules in the processor.

[0106] The memory may include a high-speed memory (Random Access Memory, RAM), and may also include a non-volatile memory (Non-volatile Memory, NVM), such as at least one disk memory.

[0107] The bus may be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, or an Extended Industry Standard Architecture (EISA) bus, etc. The bus may be divided into an address bus, a data bus, a control bus, etc. For ease of representation, the bus in the drawings of the present application is not limited to only one bus or one type of bus.

[0108] An embodiment of the present application also provides a non-temporary computer-readable storage medium. When the instructions in the storage medium are executed by a processor of an electronic device, the electronic device can execute the method provided by the above embodiment.

[0109] An embodiment of the present application also provides a computer program product, which includes: a computer program, which is stored in a readable storage medium, and at least one processor of an electronic device can read the computer program from the readable storage medium, and at least one processor executes the computer program so that the electronic device executes the solution provided by any of the above embodiments.

[0110] It should be noted that, for the aforementioned method embodiments, for the sake of simplicity, they are all expressed as a series of action combinations, but those skilled in the art should be aware that the present application is not limited by the described order of actions, because according to the present application, certain steps can be performed in other orders or simultaneously. Secondly, those skilled in the art should also be aware that the embodiments described in the specification are all optional embodiments, and the actions and modules involved are not necessarily required by the present application.

[0111] It should be further noted that, although the various steps in the flowchart are displayed in sequence according to the indication of the arrows, these steps are not necessarily executed in sequence in the order indicated by the arrows. Unless there is a clear description in this article, the execution of these steps is not strictly limited in order, and these steps can be executed in other orders. Moreover, at least a portion of the steps in the flowchart may include multiple sub-steps or multiple stages, and these sub-steps or stages are not necessarily executed at the same time, but can be executed at different times, and the execution order of these sub-steps or stages is not necessarily to be carried out in sequence, but can be executed in turn or alternately with other steps or at least a portion of the sub-steps or stages of other steps.

[0112] It should be understood that the above-mentioned device embodiments are only illustrative, and the device of the present application can also be implemented in other ways. For example, the division of units / modules in the above-mentioned embodiments is only a logical function division, and there may be other division methods in actual implementation. For example, multiple units, modules or components can be combined, or can be integrated into another system, or some features can be ignored or not executed.

[0113] In addition, unless otherwise specified, each functional unit / module in each embodiment of the present application may be integrated into one unit / module, each unit / module may exist physically separately, or two or more units / modules may be integrated together. The above-mentioned integrated unit / module may be implemented in the form of hardware or in the form of a software program module.

[0114] If the integrated unit / module is implemented in the form of hardware, the hardware may be a digital circuit, an analog circuit, etc. The physical implementation of the hardware structure includes but is not limited to transistors, memristors, etc. If not specifically stated, the processor may be any appropriate hardware processor, such as a CPU, a GPU, an FPGA, a DSP, an ASIC, etc. If not specifically stated, the storage unit may be any appropriate magnetic storage medium or magneto-optical storage medium, such as a resistive random access memory RRAM (Resistive Random Access Memory), a dynamic random access memory DRAM (Dynamic Random Access Memory), a static random access memory SRAM (Static Random-Access Memory), an enhanced dynamic random access memory EDRAM (Enhanced Dynamic Random Access Memory), a high-bandwidth memory HBM (High-Bandwidth Memory), a hybrid memory cube HMC (Hybrid Memory Cube), etc.

[0115] If the integrated unit / module is implemented in the form of a software program module and sold or used as an independent product, it can be stored in a computer-readable memory. Based on this understanding, the technical solution of the present application, or the part that contributes to the prior art or all or part of the technical solution, can be embodied in the form of a software product, which is stored in a memory and includes several instructions for a computer device (which can be a personal computer, a server or a network device, etc.) to perform all or part of the steps of the various embodiments of the present application. The aforementioned memory includes: U disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), mobile hard disk, disk or optical disk and other media that can store program codes.

[0116] In the above embodiments, the description of each embodiment has its own emphasis. For the part not described in detail in a certain embodiment, please refer to the relevant description of other embodiments. The technical features of the above embodiments can be combined arbitrarily. In order to make the description concise, all possible combinations of the technical features in the above embodiments are not described. However, as long as there is no contradiction in the combination of these technical features, they should be considered to be within the scope of this specification.

[0117] Those skilled in the art will readily appreciate other embodiments of the present application after considering the specification and practicing the invention disclosed herein. The present application is intended to cover any modification, use or adaptation of the present application, which follows the general principles of the present application and includes common knowledge or customary techniques in the art that are not disclosed in the present application. The specification and examples are intended to be exemplary only, and the true scope and spirit of the present application are indicated by the following claims.

[0118] It should be understood that the present application is not limited to the precise structures that have been described above and shown in the drawings, and that various modifications and changes may be made without departing from the scope thereof. The scope of the present application is limited only by the appended claims.

Claims

1. A business processing method, characterized in that: include: In response to a scanning operation, a communication channel is established between the electronic device and a preset automatic teller machine, and a preset operation interface is displayed on the electronic device; wherein the scanning operation is a user scanning an identification code generated by the automatic teller machine; the operation interface is an interface corresponding to the identification code, and the operation interface includes a plurality of selection options; In the communication channel, in response to a trigger operation for any selected option, the target account under the user name is logged in; and a service interface is displayed; wherein the service interface includes a plurality of services; In response to the business operation for the target business, the target business is processed.

2. The method according to claim 1, characterized in that The selection options include a scanning option, a face recognition option, and an input option.

3. The method according to claim 2, characterized in that In the communication channel, in response to a trigger operation for any selection option, logging into a target account under the user name includes: Under the communication channel, in response to a trigger operation for the scanning option, obtaining and displaying a target account of the user; In response to the input operation, obtaining password information of the user; Based on the target account and the password information, verify the identity information of the user and generate verification result information; wherein the verification result information indicates whether the identity information is correct; If it is determined that the verification result information indicates that the identity information is correct, then log in to the target account under the user name.

4. The method according to claim 2, characterized in that: In the communication channel, in response to a trigger operation for any selection option, logging into a target account under the user name includes: Under the communication channel, in response to a trigger operation for the face recognition option, performing face recognition verification processing on the identity information of the user to generate verification result information; wherein the verification result information indicates whether the identity information is correct; If it is determined that the verification result information indicates that the identity information is correct, then displaying a list of accounts under the user name; wherein the list of accounts includes multiple accounts under the user name; In response to a selection operation of a target account in the account list, the target account is logged in.

5. The method according to claim 2, characterized in that: In the communication channel, in response to a trigger operation for any selection option, logging into a target account under the user name includes: Under the communication channel, in response to a trigger operation on the input option, obtaining target account and password information input by the user; Based on the target account and the password information, verify the identity information of the user and generate verification result information; wherein the verification result information indicates whether the identity information is correct; If it is determined that the verification result information indicates that the identity information is correct, then log in to the target account under the user name.

6. The method according to claim 1, characterized in that The display service interface includes: A business interface is displayed according to a preset sorting mode; wherein the business interface includes a switch button and multiple processable business options; the switch button is used to switch the business interface under the preset sorting mode to a business interface under an intelligent sorting mode, and the business interface under the intelligent sorting mode is determined based on the user's historical business data.

7. The method according to any one of claims 1 to 6, characterized in that: The identification code includes any one of the following: QR code, NFC identification code, Bluetooth identification code.

8. The method according to any one of claims 1 to 6, characterized in that: After handling the target business in response to the business operation for the target business, the method further includes: If it is detected that the target business has been completed, a prompt message is generated; wherein the prompt message is used to prompt whether other business needs to be processed.

9. A service processing device, characterized in that: include: A scanning module, used to establish a communication channel between the electronic device and a preset automatic teller machine in response to a scanning operation, and to display a preset operation interface on the electronic device; wherein the scanning operation is a user scanning an identification code generated by the automatic teller machine; the operation interface is an interface corresponding to the identification code, and the operation interface includes a plurality of selection options; A login module, configured to log in to a target account under the user name in response to a trigger operation for any selection option under the communication channel; A display module, used to display a business interface; wherein the business interface includes multiple businesses; The processing module is used to process the target business in response to the business operation for the target business.

10. An electronic device, characterized in that: include: A processor, and a memory communicatively connected to the processor; The memory stores computer-executable instructions; The processor executes the computer-executable instructions stored in the memory to implement the method according to any one of claims 1 to 8.

11. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores computer-executable instructions, which are used to implement the method according to any one of claims 1 to 8 when executed by a processor.

12. A computer program product, characterized in that The invention comprises a computer program, which implements the method according to any one of claims 1 to 8 when being executed by a processor.

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