A business expansion process time limit warning method and system

Abstract

The present invention discloses a time limit warning method and system for a business expansion process, relates to the field of computers, and solves the problem that there is no reasonable timeout reminder and warning mechanism for the current monitoring of overdue work orders for power business expansion applications. The key points of the technical solution include: configuring warning strategies for various business types and corresponding business links according to the business types and corresponding business links of power business expansion applications, and the warning strategies include: timeout duration, warning time limit, warning level, warning object, warning method and warning notification scope; obtaining in-transit work orders, analyzing the business types and business links to which the in-transit work orders belong, analyzing the warning results and notification strategies for the in-transit work orders according to the warning strategies, and the notification strategies include: warning level, warning method and warning notification scope, and pushing the warning results according to the notification strategies; improving monitoring efficiency by introducing an automated monitoring mechanism, ensuring that all work orders are followed up and processed effectively, which helps prevent work order overdue and maintain smooth business process processing.

Description

Technical Field

[0001] The present invention relates to the field of computers, and more specifically, to a business expansion process time limit early warning method and system. Background Art

[0002] The current monitoring of overdue work orders in the power industry relies on manual operations, and there is no reasonable timeout reminder and early warning mechanism. As a result, the monitoring of overdue work orders is not only time-consuming and labor-intensive, but also prone to omissions and errors, resulting in a decline in the level of power installation services.

[0003] Therefore, the present application provides a business expansion process time limit warning method and system to solve the above problems. Summary of the invention

[0004] The purpose of this application is to provide a business expansion process time limit warning method and system to solve the problem that the current power industry expansion application overdue work order monitoring lacks a reasonable timeout reminder and warning mechanism. This application introduces an automated monitoring mechanism to improve monitoring efficiency and ensure that all work orders are effectively followed up and processed, which helps prevent work order overdue and maintain smooth business process processing.

[0005] The present application first provides a method for time limit warning of a business expansion process, including: warning configuration: according to the business type and corresponding business link of the power business expansion application, configure the warning strategy for each business type and the corresponding business link, the warning strategy includes: timeout duration, warning time limit, warning level, warning object, warning method and warning notification scope; warning processing: obtain the in-transit work order, analyze the business type and business link to which the in-transit work order belongs, analyze the warning results and notification strategy of the in-transit work order according to the warning strategy, the notification strategy includes: warning level, warning method and warning notification scope, and push the warning result according to the notification strategy.

[0006] In one possible implementation, the warning processing includes: obtaining in-transit work orders; analyzing the business type and business link to which the in-transit work orders belong, analyzing the timeout duration corresponding to the business type and business link according to the warning strategy, and analyzing whether the in-transit work orders meet the warning standards based on the timeout duration; if so, generating warning information, analyzing the warning level and notification strategy of the in-transit work orders, and pushing the warning information according to the notification strategy; if not, ending the warning processing.

[0007] In a possible implementation, the notification strategy includes: an early warning object, an early warning method, and an early warning notification scope.

[0008] In a possible implementation, the business types include: new high-voltage installation and capacity increase, and temporary electricity installation.

[0009] In a possible implementation, the business process includes: business acceptance, design review, power supply plan response, intermediate inspection, meter installation and power connection, and completion inspection.

[0010] The present application also provides a business expansion process time limit warning system, including: a warning configuration module: used to configure warning strategies for various business types and corresponding business links according to the business types and corresponding business links reported for power business expansion, the warning strategies include: timeout duration, warning time limit, warning level, warning object, warning method and warning notification scope; a warning processing module: used to obtain in-transit work orders, analyze the business types and business links to which the in-transit work orders belong, analyze the warning results and notification strategies of the in-transit work orders according to the warning strategies, the notification strategies include: warning level, warning method and warning notification scope, and push the warning results according to the notification strategies.

[0011] In one possible implementation, the early warning processing module is specifically used to: obtain in-transit work orders; analyze the business type and business link to which the in-transit work orders belong, analyze the timeout duration corresponding to the business type and business link according to the early warning strategy, and analyze whether the in-transit work orders meet the early warning standards based on the timeout duration; if so, generate early warning information, analyze the early warning level and notification strategy of the in-transit work orders, and push the early warning information according to the notification strategy; if not, end the early warning processing.

[0012] In a possible implementation, the notification strategy includes: an early warning object, an early warning method, and an early warning notification scope.

[0013] In a possible implementation, the business types include: new high-voltage installation and capacity increase, and temporary electricity installation.

[0014] In a possible implementation, the business process includes: business acceptance, design review, power supply plan response, intermediate inspection, meter installation and power connection, and completion inspection.

[0015] Compared with the existing technology, the present application has the following beneficial effects: realizing intelligent early warning function, issuing advance notification for work orders that are about to expire, so as to intervene in time, avoid the occurrence of overdue situations, and ensure smooth business processing flow; realizing accurate monitoring of work order status, reducing errors and omissions in the monitoring process, and improving overall operational efficiency; supporting different types of work orders and links to set different levels and notification ranges, and each business can be set and adjusted according to actual needs to better meet the needs of marketing business; realizing efficient, accurate and automated online work order management and control system, which can be used to support the digital transformation of the power industry, optimize internal management, and improve external service levels. BRIEF DESCRIPTION OF THE DRAWINGS

[0016] The drawings described herein are used to provide a further understanding of the embodiments of the present invention, constitute a part of this application, and do not constitute a limitation of the embodiments of the present invention. In the drawings:

[0017] Figure 1A flowchart of the time limit warning method for business expansion process;

[0018] Figure 2 A flowchart for early warning processing;

[0019] Figure 3 A schematic diagram of business types and business links;

[0020] Figure 4 This is the structural diagram of the time limit warning system for business expansion process. DETAILED DESCRIPTION

[0021] Hereinafter, the term "include" or "may include" used in various embodiments of the present application indicates the presence of the function, operation or element applied for, and does not limit the increase of one or more functions, operations or elements. In addition, as used in various embodiments of the present application, the terms "include", "have" and their cognates are intended only to indicate specific features, numbers, steps, operations, elements, components or a combination of the foregoing items, and should not be understood as first excluding the presence of one or more other features, numbers, steps, operations, elements, components or a combination of the foregoing items or the possibility of increasing one or more features, numbers, steps, operations, elements, components or a combination of the foregoing items.

[0022] In various embodiments of the present application, the expression "or" or "at least one of B or / and C" includes any combination or all combinations of the words listed at the same time. For example, the expression "B or C" or "at least one of B or / and C" may include B, may include C, or may include both B and C.

[0023] The expressions (such as "first", "second", etc.) used in the various embodiments of the present application may modify the various constituent elements in the various embodiments, but may not limit the corresponding constituent elements. For example, the above expressions do not limit the order and / or importance of the elements. The above expressions are only used for the purpose of distinguishing one element from other elements. For example, the first user device and the second user device indicate different user devices, although both are user devices. For example, without departing from the scope of the various embodiments of the present application, the first element may be referred to as the second element, and similarly, the second element may also be referred to as the first element.

[0024] It should be noted that if it is described that one component element is “connected” to another component element or is “connected to” another component element, the first component element may be directly connected to the second component element, and a third component element may be “connected” between the first component element and the second component element. Conversely, when one component element is “directly connected” to another component element or is “directly connected to” another component element, it can be understood that there is no third component element between the first component element and the second component element.

[0025] The terms used in the various embodiments of the application are only used to describe the purpose of specific embodiments and are not intended to limit the various embodiments of the application. As used herein, the singular form is intended to also include the plural form, unless the context clearly indicates otherwise. Unless otherwise limited, all terms used here (including technical terms and scientific terms) have the same meaning as the meanings commonly understood by ordinary technicians in the field of the various embodiments of the application. Terms (such as terms defined in generally used dictionaries) will be interpreted as having the same meaning as the contextual meaning in the relevant technical field and will not be interpreted as having idealized meanings or too formal meanings, unless clearly defined in the various embodiments of the application.

[0026] In order to make the objectives, technical solutions and advantages of the present application more clearly understood, the present application is further described in detail below in conjunction with examples and drawings. The illustrative implementation scheme of the present application and its description are only used to explain the present application and are not intended to limit the present application.

[0027] See also Figure 1 As shown, Figure 1 The flowchart of the time limit warning method for the business expansion process. The time limit warning method for the business expansion process includes: warning configuration: according to the business type and corresponding business link of the power business expansion application, configure the warning strategy of each business type and corresponding business link. The warning strategy includes: timeout duration, warning time limit, warning level, warning object, warning method and warning notification scope; warning processing: obtain the in-transit work order, analyze the business type and business link to which the in-transit work order belongs, analyze the warning result and notification strategy of the in-transit work order according to the warning strategy, the notification strategy includes: warning level, warning method and warning notification scope, and push the warning result according to the notification strategy.

[0028] Specifically, the time limit warning method for the business expansion process is mainly designed based on the differentiated characteristics of the business process. It supports setting different warning strategies according to different business types and different business links, supports multiple time limit warning settings, and sets different warning levels and notification processing strategies, mainly including warning configuration and warning processing. Warning configuration: comprehensively sort out various business processes and links of power business expansion application, configure warning strategies for each process link, and the warning strategy includes timeout duration, warning time limit, warning level, warning object, warning method and warning notification scope, etc., support secondary warning, and realize differentiated configuration of warning. Warning processing: based on big data analysis technology, for various types of in-transit work orders, analyze their business types, business links and corresponding timeout durations according to the configured warning strategies, analyze the warning results of the work orders: warning or no warning, analyze the notification strategies of the work orders: warning level, warning method and warning notification scope, and make corresponding push and notification. Realize intelligent monitoring and warning of the business expansion process, and respond and process the warning work orders in a timely manner.

[0029] The improvement of this application is that, through the configuration of a differentiated time limit standard system and early warning strategy, automatic early warning of business expansion work orders can be realized, so as to solve the problems of time-consuming and labor-intensive manual inquiries, untimely and incomplete discoveries, and resulting in timeouts in work order processing. This can significantly improve the efficiency of business expansion work order processing and response, help improve the service level of business expansion registration, and improve the overall service level of power marketing.

[0030] In one possible implementation, the warning processing includes: obtaining in-transit work orders; analyzing the business type and business link to which the in-transit work orders belong, analyzing the timeout duration corresponding to the business type and business link according to the warning strategy, and analyzing whether the in-transit work orders meet the warning standards based on the timeout duration; if so, generating warning information, analyzing the warning level and notification strategy of the in-transit work orders, and pushing the warning information according to the notification strategy; if not, ending the warning processing.

[0031] Specifically, see Figure 2 As shown, Figure 2 This is a flowchart for early warning processing. First, obtain the in-transit work order, analyze its business type and link, and then analyze the timeout duration according to the early warning strategy to determine whether the work order meets the early warning standard. If it does, that is, the work order exceeds the timeout duration set by the early warning strategy for this business type and this business link, the system will generate an early warning message and push the early warning message according to the work order's early warning level and notification strategy. If it does not meet the requirements, the early warning processing process will end. Ensure that the early warning is triggered and the relevant personnel are notified only when the work order meets specific conditions.

[0032] In a possible implementation, the notification strategy includes: an early warning object, an early warning method, and an early warning notification scope.

[0033] Specifically, the warning object refers to the person who needs to receive the warning information, such as the person in charge of the work order, the relevant business department, the management, or other people who need to know the work order status in a timely manner; the warning method refers to the way the warning information is delivered, such as email, SMS, phone, mobile application notification, system notification, etc. The warning notification scope refers to the scope to which the warning information needs to be conveyed, which can be a specific individual, the entire team, department, or a wider organizational level, to ensure that all people who need to know the situation can receive the warning information. The warning object, warning method, and warning notification scope can all be flexibly set in the warning strategy.

[0034] In a possible implementation, the business types include: new high-voltage installation and capacity increase, and temporary electricity installation.

[0035] In a possible implementation, the business process includes: business acceptance, design review, power supply plan response, intermediate inspection, meter installation and power connection, and completion inspection.

[0036] Specifically, see Figure 3 As shown, Figure 3 It is a schematic diagram of business types and business links. In the figure, business types are described, such as "new high-voltage capacity increase (single power supply)" and "temporary power supply installation", and business links are described, such as "business acceptance", "power supply plan reply", "design review", "intermediate inspection", "completion inspection" and "installation of meter and power connection".

[0037] It can be understood that the business expansion process time limit warning method provided in this application aims to strengthen the business expansion risk management capabilities, realize intelligent warning functions, and issue advance notifications for work orders that are about to expire, so as to intervene in time, avoid the occurrence of overdue situations, and ensure smooth business processing procedures; realize accurate monitoring of work order status, reduce errors and omissions in the monitoring process, and improve overall operational efficiency; support different types of work orders and links to set different levels and notification ranges, and each business can be set and adjusted according to actual needs to better meet the needs of marketing business; realize efficient, accurate and automated online work order management system, which can be used to support the digital transformation of the power industry, optimize internal management, and improve external service levels.

[0038] See also Figure 4 As shown, Figure 4 This is a structural diagram of the time limit warning system for the business expansion process. The time limit warning system for the business expansion process includes: warning configuration module: used to configure the warning strategies for various business types and corresponding business links according to the business types and corresponding business links reported by the power business expansion. The warning strategies include: timeout duration, warning time limit, warning level, warning object, warning method and warning notification scope; warning processing module: used to obtain in-transit work orders, analyze the business types and business links to which the in-transit work orders belong, analyze the warning results and notification strategies of the in-transit work orders according to the warning strategies, and the notification strategies include: warning level, warning method and warning notification scope, and push the warning results according to the notification strategies.

[0039] Specifically, we will build an early warning system, sort out the business types and business links included in the business expansion, and configure early warning strategies according to the characteristics of the business process, including timeout duration, warning time limit, warning level, warning object, warning method and warning notification scope, etc. We will integrate early warning capabilities to carry out business supervision. The early warning system obtains in-transit work orders and carries out business supervision based on the early warning strategy, realizing closed-loop management of the entire process from business alarm to processing.

[0040] In one possible implementation, the early warning processing module is specifically used to: obtain in-transit work orders; analyze the business type and business link to which the in-transit work orders belong, analyze the timeout duration corresponding to the business type and business link according to the early warning strategy, and analyze whether the in-transit work orders meet the early warning standards based on the timeout duration; if so, generate early warning information, analyze the early warning level and notification strategy of the in-transit work orders, and push the early warning information according to the notification strategy; if not, end the early warning processing.

[0041] In a possible implementation, the notification strategy includes: an early warning object, an early warning method, and an early warning notification scope.

[0042] In a possible implementation, the business types include: new high-voltage installation and capacity increase, and temporary electricity installation.

[0043] In a possible implementation, the business process includes: business acceptance, design review, power supply plan response, intermediate inspection, meter installation and power connection, and completion inspection.

[0044] It should be noted that the business expansion process time limit warning system is used to implement the above-mentioned business expansion process time limit warning method, corresponds one-to-one with the above-mentioned method, and has corresponding technical effects, so it will not be elaborated on.

[0045] The above specific implementation methods further illustrate the objectives, technical solutions and beneficial effects of the present invention in detail. It should be understood that the above are only specific implementation methods of the present invention and are not intended to limit the scope of protection of the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and principles of the present invention should be included in the scope of protection of the present invention.

Claims

1. A time limit warning method for business expansion process, characterized in that: include: Warning configuration: According to the business types and corresponding business links of the power industry expansion application, the warning strategies of various business types and corresponding business links are configured. The warning strategies include: timeout duration, warning time limit, warning level, warning object, warning method and warning notification scope; Early warning processing: obtain the in-transit work order, analyze the business type and business link to which the in-transit work order belongs, analyze the early warning result and notification strategy of the in-transit work order according to the early warning strategy, the notification strategy includes: early warning level, early warning method and early warning notification scope, and push the early warning result according to the notification strategy.

2. A method for early warning of business expansion process time limit according to claim 1, characterized in that: Warning processing includes: Get in-transit work orders; Analyze the business type and business link to which the in-transit work order belongs, analyze the timeout duration corresponding to the business type and business link according to the early warning strategy, and analyze whether the in-transit work order meets the early warning standard according to the timeout duration; If the conditions are met, a warning message is generated, and the warning level and notification strategy of the in-transit work order are analyzed, and the warning message is pushed according to the notification strategy; If not satisfied, the warning process ends.

3. A method for early warning of business expansion process time limit according to claim 2, characterized in that: The notification strategy includes: warning object, warning method and warning notification scope.

4. A method for early warning of business expansion process time limit according to claim 1, characterized in that: The business types include: new installation and capacity increase of high voltage and installation of temporary electricity.

5. A method for early warning of business expansion process time limit according to claim 1, characterized in that: The business links include: business acceptance, design review, power supply plan response, intermediate inspection, meter installation and power connection, and completion inspection.

6. A business expansion process time limit warning system, characterized in that: include: Warning configuration module: used to configure warning strategies for various business types and corresponding business links according to the business types and corresponding business links of the power industry expansion application. The warning strategies include: timeout duration, warning time limit, warning level, warning object, warning method and warning notification scope; Early warning processing module: used to obtain in-transit work orders, analyze the business type and business link to which the in-transit work orders belong, analyze the early warning results and notification strategies of the in-transit work orders according to the early warning strategies, the notification strategies include: early warning level, early warning method and early warning notification scope, and push the early warning results according to the notification strategies.

7. A business expansion process time limit warning system according to claim 6, characterized in that: The early warning processing module is specifically used for: Get in-transit work orders; Analyze the business type and business link to which the in-transit work order belongs, analyze the timeout duration corresponding to the business type and business link according to the early warning strategy, and analyze whether the in-transit work order meets the early warning standard according to the timeout duration; If the conditions are met, a warning message is generated, and the warning level and notification strategy of the in-transit work order are analyzed, and the warning message is pushed according to the notification strategy; If not satisfied, the warning process ends.

8. A business expansion process time limit warning system according to claim 7, characterized in that: The notification strategy includes: warning object, warning method and warning notification scope.

9. The time limit warning system for business expansion process according to claim 6 is characterized in that: The business types include: new installation and capacity increase of high voltage and installation of temporary electricity.

10. The business expansion process time limit warning system according to claim 6, characterized in that: The business links include: business acceptance, design review, power supply plan response, intermediate inspection, meter installation and power connection, and completion inspection.

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