Automatic transmission method and system for counter articles

Abstract

The invention discloses an automatic transmission method and system for counter articles, and relates to the technical field of artificial intelligence. The method comprises the steps of determining a target response end and target article information through a controller based on an actual service node and a preset service process set, and generating a first data calling instruction based on the target article information; generating first article collection information based on the first data calling instruction through the target response end; verifying the first article collection information through the controller based on preset verification mechanism data to generate a second data calling instruction; generating second article collection information based on the second data calling instruction through the target response end; matching second article collection information based on the target article information data through the controller to generate an article transmission instruction; and executing an article transmission operation based on the article transmission instruction and a preset transmission mechanism through the target transmission module. According to the technical scheme, automatic transmission of counter articles can be achieved, and the article transmission efficiency is improved.

Description

Technical Field

[0001] The present invention relates to the field of artificial intelligence technology, and in particular to an automatic transmission method and system for counter items. Background Art

[0002] In the prior art, in order to improve the security of the business operation process, some counters that handle specific business are equipped with bulletproof glass and U-shaped grooves, so that users and staff can pass items such as certificates or documents through the U-shaped grooves when handling business.

[0003] However, during the item delivery process, users and staff need to reach into the U-shaped slot to pick up the items delivered by the other party after the other party places the items in the U-shaped slot, and then take the items out. In this process, the speed of item delivery required for business processing is affected by human factors, which reduces the speed of business processing. Therefore, how to realize the automatic transmission of counter items, improve the efficiency of item transmission, and increase the speed of business processing is an urgent problem to be solved. Summary of the invention

[0004] The present invention provides an automatic transmission method and system for counter articles, which can solve the problem of low transmission efficiency of counter articles.

[0005] According to one aspect of the present invention, there is provided a method for automatically transferring counter items, comprising:

[0006] Obtaining an actual business node corresponding to the current business demand through a controller, determining a target response end and target item information corresponding to the actual business node based on the actual business node and a preset business process set, generating a first data call instruction based on a data type of the target item information, and sending the first data call instruction to the target response end;

[0007] executing a data collection operation based on the first data call instruction through the target response end to generate first item collection information, and sending the first item collection information to the controller;

[0008] The controller performs data verification on the first item collection information based on a preset verification mechanism to generate a first data verification result, generates a second data call instruction based on the first data verification result, and sends the second data call instruction to the target response end;

[0009] executing a data collection operation based on the second data call instruction through the target response end to generate second item collection information, and sending the second item collection information to the controller;

[0010] Acquire actual business data corresponding to the current business demand through the controller, determine the selected item information corresponding to the actual business data based on the target item information, perform data matching on the second item collection information based on the selected item information to generate a matching result, generate an item transmission instruction based on the matching result, and send the item transmission instruction to the target transmission module corresponding to the target response end;

[0011] The target transmission module executes the item transmission operation based on the item transmission instruction and the preset transmission mechanism, thereby realizing the automatic transmission of the counter items.

[0012] According to another aspect of the present invention, there is provided an automatic conveying system for counter items, comprising:

[0013] A controller, configured to obtain an actual business node corresponding to a current business demand, determine a target response end and target item information corresponding to the actual business node based on the actual business node and a preset business process set, generate a first data call instruction based on a data type of the target item information, and send the first data call instruction to the target response end;

[0014] A target response end, configured to perform a data collection operation based on the first data call instruction, generate first item collection information, and send the first item collection information to a controller;

[0015] A controller, configured to perform data verification on the first item collection information based on a preset verification mechanism, generate a first data verification result, generate a second data call instruction based on the first data verification result, and send the second data call instruction to a target response end;

[0016] a target response end, configured to perform a data collection operation based on the second data call instruction, generate second item collection information, and send the second item collection information to the controller;

[0017] A controller, configured to obtain actual business data corresponding to a current business demand, determine candidate item information corresponding to the actual business data based on the target item information, perform data matching on the second item collection information based on the candidate item information to generate a matching result, generate an item transmission instruction based on the matching result, and send the item transmission instruction to a target transmission module corresponding to a target response end;

[0018] The target transmission module is used to perform the item transmission operation based on the item transmission instruction and the preset transmission mechanism to realize the automatic transmission of the counter items.

[0019] The technical solution of the embodiment of the present invention is to obtain the actual business node corresponding to the current business demand through the controller, determine the target response end and target item information corresponding to the actual business node based on the actual business node and the preset business process set, generate a first data call instruction based on the data type of the target item information, and send the first data call instruction to the target response end; perform a data collection operation based on the first data call instruction through the target response end to generate first item collection information and send it to the controller; perform data verification on the first item collection information based on a preset verification mechanism through the controller to generate a first data verification result, and generate a second data call instruction based on the first data verification result and send it to the target response end; perform a data collection operation based on the second data call instruction through the target response end to generate second item collection information and send it to the controller; obtain the actual business data corresponding to the current business demand through the controller, determine the selected item information corresponding to the actual business data based on the target item information, perform data matching on the second item collection information based on the selected item information to generate a matching result, and generate an item transmission instruction based on the matching result and send it to the target transmission module corresponding to the target response end; perform an item transmission operation based on the item transmission instruction and the preset transmission mechanism through the target transmission module to realize automatic transmission of counter items. Since the transmission timing of counter items is judged by the controller and the target response end, the information of counter items is verified, and the counter items are automatically transmitted by the target transmission module, the problem of low transmission efficiency of counter items is solved, the automatic transmission of counter items can be realized, the transmission efficiency of items is improved, and the speed and accuracy of business processing are improved.

[0020] It should be understood that the contents described in this section are not intended to identify the key or important features of the embodiments of the present invention, nor are they intended to limit the scope of the present invention. Other features of the present invention will become easily understood through the following description. BRIEF DESCRIPTION OF THE DRAWINGS

[0021] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the following briefly introduces the drawings required for use in the description of the embodiments. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without creative work.

[0022] Figure 1 is a flow chart of an automatic transmission method of counter items provided according to Embodiment 1 of the present invention;

[0023] Figure 2 is a structural schematic diagram of a transmission module provided according to Embodiment 1 of the present invention;

[0024] Figure 3is a structural schematic diagram of a transmission component provided according to Embodiment 1 of the present invention;

[0025] Figure 4 is a schematic structural diagram of a transmission device installation base provided according to Embodiment 1 of the present invention;

[0026] Figure 5 is a schematic diagram of the structure of a transmission device provided according to Embodiment 1 of the present invention;

[0027] Figure 6 is a flow chart of a method for automatically transferring counter items provided according to Embodiment 2 of the present invention;

[0028] Figure 7 is a structural schematic diagram of a counter provided according to Embodiment 2 of the present invention;

[0029] Figure 8 is a structural schematic diagram of a counter surface provided according to Embodiment 2 of the present invention;

[0030] Fig. 9 is a flow chart of an optional method for automatically transferring counter items provided according to Embodiment 2 of the present invention;

[0031] Fig.10 It is a schematic diagram of the structure of an automatic conveying system for counter items provided according to the third embodiment of the present invention. DETAILED DESCRIPTION

[0032] In order to enable those skilled in the art to better understand the scheme of the present invention, the technical scheme in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work should fall within the scope of protection of the present invention.

[0033] It should be noted that the terms "first", "second", "target", "actual", etc. in the specification and claims of the present invention and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchanged where appropriate, so that the embodiments of the present invention described herein can be implemented in an order other than those illustrated or described herein. In addition, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusions, for example, a process, method, system, product or device that includes a series of steps or units is not necessarily limited to those steps or units that are clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or devices.

[0034] It is worth noting that in the technical solution of the present application, the information collected is information and data authorized by the user or fully authorized by all parties, and the collection, storage, use, processing, transmission, provision, disclosure and application of the relevant data comply with the relevant laws, regulations and standards of the relevant countries and regions, take necessary confidentiality measures, do not violate public order and good morals, and provide corresponding operation entrances for users to choose to authorize or refuse; if the user chooses to refuse, the expert decision-making process will be entered.

[0035] Embodiment 1

[0036] Figure 1 This is a flow chart of a method for automatically transporting counter items provided in Embodiment 1 of the present invention. This embodiment is applicable to the case of automatically transporting counter items. The method can be executed by an automatic transport system for counter items. The automatic transport system for counter items can be implemented in the form of hardware and / or software. Figure 1 As shown, the method includes:

[0037] S110. Obtain the actual business node corresponding to the current business demand through the controller, determine the target response end and target item information corresponding to the actual business node based on the actual business node and the preset business process set, generate a first data call instruction based on the data type of the target item information, and send the first data call instruction to the target response end.

[0038] Among them, the controller may refer to a device that performs data processing operations on data information. The current business may refer to the business that needs to be completed at the current moment. Exemplarily, the current business may be an item storage business, or an item withdrawal business, etc. The current business demand may refer to the specific business demand corresponding to the current business. Exemplarily, if the current business is an item withdrawal business, the current business demand may be the specific number of items to be withdrawn. The actual business node may refer to the business node that the current business is about to handle. Exemplarily, if the current business is an item withdrawal business, the actual business node may be a voucher authentication node, an item withdrawal node, a voucher return node, etc.

[0039] Generally, the current business demand and the actual business node can be obtained according to the operating system interface of the staff, or the current business scene can be recognized by the speaker, and the voice command is sent to the controller to obtain the current business demand and the actual business node. The embodiment of the present invention does not specifically limit this. It is worth noting that in the embodiment of the present invention, the process of obtaining the current business demand and the actual business node is implemented after authorization by the user or staff.

[0040] Among them, the business process may refer to a standard business processing process. The preset business process set may refer to a pre-set set containing various business processes. The target item information may refer to the basic item information required to implement the actual business node. For example, if the actual business node is an item A withdrawal node, the target item information may be the type of item A and the weight of item A per unit. The data call instruction may refer to an instruction to call and process the collected data. The data call instruction may trigger the target response end to perform a data collection operation. The first data call instruction may refer to a data call instruction generated for the first time in the same actual business node.

[0041] In an optional embodiment, after the target response end and target item information corresponding to the actual business node are determined by the controller based on the actual business node and the preset business process set, it can also include: generating item prompt information based on the target response end and the target item information by the controller, and sending the item prompt information to the speaker so that the speaker responds to the item prompt information. Among them, the item prompt information can refer to the placement prompt information of the transmission item. Exemplarily, the item prompt information can be the placement position and specific placement method of the transmission item. For example, multiple items are placed separately to avoid overlap. The speaker can refer to a device that converts an electrical signal into a sound signal. The item prompt information can be broadcasted by the speaker, so that users or staff can obtain information in time. Specifically, after the target response end and target item information corresponding to the actual business node are determined by the controller based on the actual business node and the preset business process set, the item prompt information can be generated by the controller based on the target response end and the target item information, and the item prompt information can be sent to the speaker. Thus, the speaker can remind the user or staff to place the corresponding item on the corresponding transmission module, thereby improving business handling efficiency and user experience.

[0042] S120: Execute a data collection operation based on the first data call instruction through the target response end to generate first object collection information, and send the first object collection information to the controller.

[0043] Among them, the target response end may refer to a device that responds to the item transmission operation. In an optional embodiment, the target response end may include: a target camera and a target weight measuring device; the target camera includes a user-side camera and a staff-side camera; the target weight measuring device includes a user-side weight measuring device and a staff-side weight measuring device. The target camera may refer to a device for image acquisition of the transmitted item. The target weight measuring device may refer to a device for weight acquisition of the transmitted item. Generally, the corresponding target response end can be determined according to the item transmission direction of the actual business node. Exemplarily, if the actual business node is a credential authentication node, indicating that the user needs to present the credential, the target response end may be a user-side response end, that is, a user-side camera and a user-side weight measuring device; similarly, if the actual business node is an item withdrawal node, indicating that the staff needs to withdraw the item, the target response end may be a staff-side response end, that is, a staff-side camera and a staff-side weight measuring device. Therefore, by providing cameras and weight measuring devices on both the user side and the staff side, the efficiency of business handling can be improved.

[0044] The item collection information may refer to information obtained after data collection of items placed on the transmission module. The first item collection information may refer to item collection information obtained for the first time in the same actual service node. Usually, the data collection operation needs to be implemented according to the first data call instruction.

[0045] S130. Perform data verification on the first item collection information based on a preset verification mechanism through the controller to generate a first data verification result, and generate a second data call instruction based on the first data verification result, and send the second data call instruction to the target response end.

[0046] The preset verification mechanism may refer to a preset rule for evaluating the first item collection information. Exemplarily, the preset verification mechanism may be whether the first item collection information is a null value. The data verification result may refer to a verification result generated after data verification of the item collection information.

[0047] The first data verification result may refer to a verification result generated after data verification of the first item collection information. Exemplarily, the first data verification result may be the existence of collection information or the absence of collection information. The second data call instruction may refer to a data call instruction generated twice in the same actual business node. Usually, when the first data verification result is the existence of collection information, a second data call instruction is generated again to trigger the target response end to perform a second data collection operation.

[0048] S140. Execute a data collection operation based on the second data call instruction through the target response end to generate second object collection information, and send the second object collection information to the controller.

[0049] The second item collection information may refer to the item collection information obtained twice in the same actual service node. Generally, the second item collection information includes specific feature information of the transmitted item. Exemplarily, the second item collection information may include item weight information and item image information.

[0050] S150. Acquire actual business data corresponding to the current business demand through the controller, determine the candidate item information corresponding to the actual business data based on the target item information, perform data matching on the second item collection information based on the candidate item information to generate a matching result, generate an item transmission instruction based on the matching result, and send the item transmission instruction to the target transmission module corresponding to the target response end.

[0051] Among them, the actual business data may refer to the information on the quantity of items transmitted related to the actual business node. Exemplarily, if the actual business node is an item withdrawal node, the actual business data may be the quantity of items that need to be withdrawn. Usually, the actual business data can be acquired according to the operating system interface of the staff, or the voice command recognition of the current business scene can be performed based on the speaker, and the voice command is sent to the controller to acquire the actual business data. The embodiment of the present invention does not specifically limit this. It is worth noting that in the embodiment of the present invention, the process of acquiring the actual business data is implemented after authorization by the user or staff.

[0052] The selected item information may refer to the weight information of the transmission item related to the actual business node. Generally, the selected item information may be associated with the target item information. The matching result may refer to the result obtained by comparing the selected item information with the corresponding second item collection information. Exemplarily, the matching result may be a consistent match or an inconsistent match. The item transmission instruction may refer to an instruction to instruct the target transmission module to perform an item transmission operation. Generally, when the matching result is a consistent match, an item transmission instruction is generated.

[0053] In an optional embodiment, after the controller generates a first data call instruction based on the data type of the target item information, the method further includes: generating a state activation instruction based on the first data call instruction by the controller, and sending the state activation instruction to the target transmission module, so that the target transmission module performs a corresponding activation operation based on the state activation instruction. The state activation instruction may refer to an instruction for activating the working state of the transmission module. The target transmission module may refer to a module responsible for transmitting items. Figure 2The figure shows a schematic diagram of the structure of a transmission module provided by an embodiment of the present invention. Specifically, each transmission module is composed of a transmission component array and a weight measuring device. Each transmission component array is installed on the weight measuring device, and each transmission component array includes multiple transmission components. Figure 3 The figure shows a schematic diagram of the structure of a transmission assembly provided by an embodiment of the present invention. Specifically, each transmission assembly is composed of a base, an electric cylinder, a guide cylinder, a transmission device base and a transmission device. The electric cylinder is installed in the base, and the height of the transmission assembly can be changed by contraction and extension. A guide cylinder is installed at the top of the electric cylinder, which can maintain the direction of the transmission assembly during the rising and falling process of the transmission assembly. The transmission device mounting base is installed at the top of the guide cylinder, and the transmission device is installed in the transmission device mounting base. Figure 4 The figure shows a schematic diagram of the structure of a transmission device installation base provided by an embodiment of the present invention. Specifically, the transmission device installation base, i.e., the transmission device base, is mainly used to install and carry the transmission device, and laser sensors are installed around it to measure whether there is an object above it. Figure 5 The figure shows a schematic diagram of the structure of a transmission device provided by an embodiment of the present invention. Specifically, the transmission device is mainly composed of a mounting frame, a transmission roller, a micro motor and a transmission device. The transmission roller can transmit items by rotating. The height of the top of the transmission roller and the distance between the lower edge of the counter glass should be as small as possible to maintain the spatial isolation between the staff side and the user side. Therefore, by activating the transmission module through the controller and putting it in a waiting state, it can provide a basis for subsequent item transmission, thereby improving the efficiency of item transmission.

[0054] S160: Execute an item transfer operation based on the item transfer instruction and a preset transfer mechanism through a target transfer module to achieve automatic transfer of counter items.

[0055] The preset transmission mechanism may refer to a preset rule for limiting the item transmission method. Specifically, when the target transmission module receives the item transmission instruction, it can perform the item transmission operation according to the preset transmission mechanism to realize the automatic transmission of the counter items.

[0056] In an optional embodiment, after the target transmission module executes the item transmission operation based on the item transmission instruction and the preset transmission mechanism to realize the automatic transmission of the counter items, it also includes: obtaining the business end node corresponding to the current business demand through the controller, and generating a third data call instruction based on the business end node, and sending the third data call instruction to the target response end; executing the data collection operation based on the third data call instruction through the target response end to generate third item collection information, and sending the third item collection information to the controller; performing data verification on the third item collection information based on the preset verification mechanism through the controller to generate a second data verification result, generating item warning information based on the second data verification result, and sending the item warning information to the speaker, so that the speaker responds to the item warning information.

[0057] Among them, the business end node may refer to the business node corresponding to the completion of the last actual business node in the current business. Exemplarily, the business end node may be a node that inquires whether to add additional business. The third data call instruction may refer to the data call instruction generated last in the current business. The third item collection information may refer to the item collection information obtained last in the current business. Usually, it is necessary to implement the data collection operation according to the third data call instruction. The second data verification result may refer to the verification result generated after data verification of the third item collection information. Exemplarily, the second data verification result may be the existence of collection information or the absence of collection information. Item warning information may refer to information that prompts for left-behind items after the current business ends. Thus, by verifying the return of items, the occurrence of user items being missed is avoided.

[0058] The technical solution of the embodiment of the present invention is to obtain the actual business node corresponding to the current business demand through the controller, determine the target response end and target item information corresponding to the actual business node based on the actual business node and the preset business process set, generate a first data call instruction based on the data type of the target item information, and send the first data call instruction to the target response end; perform a data collection operation based on the first data call instruction through the target response end to generate first item collection information and send it to the controller; perform data verification on the first item collection information based on a preset verification mechanism through the controller to generate a first data verification result, and generate a second data call instruction based on the first data verification result and send it to the target response end; perform a data collection operation based on the second data call instruction through the target response end to generate second item collection information and send it to the controller; obtain the actual business data corresponding to the current business demand through the controller, determine the selected item information corresponding to the actual business data based on the target item information, perform data matching on the second item collection information based on the selected item information to generate a matching result, and generate an item transmission instruction based on the matching result and send it to the target transmission module corresponding to the target response end; perform an item transmission operation based on the item transmission instruction and the preset transmission mechanism through the target transmission module to realize automatic transmission of counter items. Since the transmission timing of counter items is judged by the controller and the target response end, the information of counter items is verified, and the counter items are automatically transmitted by the target transmission module, the problem of low transmission efficiency of counter items is solved, the automatic transmission of counter items can be realized, the transmission efficiency of items is improved, and the speed and accuracy of business processing are improved.

[0059] Embodiment 2

[0060] Figure 6 A flowchart of an automatic transmission method for counter items provided in the second embodiment of the present invention. This embodiment is refined based on the above-mentioned embodiment. In this embodiment, the operation of determining the target response end and target item information corresponding to the actual business node based on the actual business node and the preset business process set by the controller is specifically refined. Specifically, it may include: constructing a preset business process set based on the preset business scenario and the standard business process by the controller; wherein the preset business process set includes various business process information, and each business process information includes corresponding business steps, item characteristics and item transmission direction; determining the target business step corresponding to the actual business node in the preset business process set by the controller based on the node name of the actual business node, and determining the target item information corresponding to the actual business node based on the target item characteristics corresponding to the target business step, and determining the target response end corresponding to the actual business node based on the item transmission direction corresponding to the target business step. Figure 6 As shown, the method includes:

[0061] S210: Obtain the actual service node corresponding to the current service demand through the controller.

[0062] S220. Construct a preset business process set based on preset business scenarios and standard business processes through a controller; wherein the preset business process set includes information of various business processes, and each business process information includes corresponding business steps, item features, and item transmission direction.

[0063] The preset business scenario may refer to a pre-set business handling scenario. For example, the preset business scenario may be an item storage scenario, an item withdrawal scenario, an item advance payment scenario, etc. Usually, the preset business scenario may be determined based on historical business handling scenarios.

[0064] Among them, the standard business process may refer to the standard process for handling business in each preset business scenario. Business process information may refer to the relevant information required to implement each business process. Exemplarily, the business process information may include corresponding business steps, item characteristics and item transmission direction. Usually, a set of business process information corresponds to one business process. Business steps may refer to various business nodes required to implement a business process. Item characteristics may refer to item information required to implement a business process. Exemplarily, item characteristics may include item images and unit item weights, etc. Item transmission direction may refer to the item transmission direction of each business node in the same business process.

[0065] It is worth noting that in the embodiment of the present invention, the preset business process set only needs to be constructed once, and the subsequent item transmission process can directly access the preset business process set. In addition, the preset business process set can be completed before obtaining the actual business node corresponding to the current business demand, or it can be completed after obtaining the actual business node corresponding to the current business demand, and the embodiment of the present invention does not specifically limit this.

[0066] S230. Determine, through the controller, a target business step corresponding to the actual business node in a preset business process set based on the node name of the actual business node, determine the target item information corresponding to the actual business node based on the target item characteristics corresponding to the target business step, and determine the target response end corresponding to the actual business node based on the item transmission direction corresponding to the target business step.

[0067] The target business step may refer to a business step in a preset business process set that matches an actual business node. For example, a keyword search may be performed in the preset business process set using the node name of the actual business node to obtain a business step corresponding to the actual business node as the target business step. The target item feature may refer to an item feature corresponding to the target business step.

[0068] Specifically, after obtaining the actual business node corresponding to the current business demand through the controller, and constructing a preset business process set based on the preset business scenario and standard business process through the controller, the controller can perform a keyword search in the preset business process set based on the node name of the actual business node to determine the target business step corresponding to the actual business node, and then use the target item feature corresponding to the target business step as the target item information corresponding to the actual business node, and determine the target response end corresponding to the actual business node based on the item transmission direction corresponding to the target business step. Thus, by using the pre-constructed business process set to associate and match the actual business node, the target response end and target item information corresponding to the actual business node can be determined, providing an effective basis for subsequent information verification.

[0069] S240. The controller determines the data type of the target item information based on a preset item transmission type, generates a determination result, generates a first data call instruction based on the determination result, and sends the first data call instruction to the target response end.

[0070] The preset item transmission type may refer to a data type that is preset to evaluate the data type of the target item information. Generally, the preset item transmission type may be a data type of a transmittable item. Exemplarily, the preset item transmission type may be a certificate type. The judgment result may refer to a comparison result obtained by comparing the preset item transmission type with the data type of the target item information. Exemplarily, the judgment result may be a transmission item type or a non-transmission item type.

[0071] Specifically, after determining the target item information corresponding to the actual business node based on the target item feature corresponding to the target business step, the data type of the target item information can be judged by the preset item transmission type, and a first data call instruction is generated when the data type is a transmission item type. Thus, redundancy of operations caused by generating a data call instruction when the data type is a non-transmission item type is avoided, and data transmission efficiency is improved.

[0072] S250: Execute a data collection operation based on the first data call instruction through the target response end to generate first item collection information, and send the first item collection information to the controller.

[0073] Specifically, after receiving the first data call instruction through the target response end, the data collection operation can be triggered according to the first data call instruction to generate first item collection information, and the first item collection information is sent to the controller, providing an effective basis for subsequent data verification.

[0074] S260: Perform data verification on the first item collection information based on a preset verification mechanism through the controller to generate a first data verification result, generate a second data call instruction based on the first data verification result, and send the second data call instruction to the target response end.

[0075] Specifically, after receiving the first item collection information through the controller, the preset verification mechanism can be used to perform data verification on the first item collection information to generate a first data verification result. If the first data verification result is that the collection information exists, a second data call instruction is generated and sent to the target response end, providing an effective basis for subsequent data matching.

[0076] S270. Execute a data collection operation based on the second data call instruction through the target response end to generate second object collection information, and send the second object collection information to the controller.

[0077] Specifically, after receiving the second data call instruction through the target response end, the data collection operation can be triggered according to the second data call instruction, the image of the items to be transmitted on the transmission module is captured through the camera, and the weight of the items to be transmitted on the transmission module is captured through the weight measuring device, the second item collection information is generated, and the second item collection information is sent to the controller, providing an effective basis for subsequent data matching.

[0078] S280. Acquire actual business data corresponding to the current business demand through the controller.

[0079] S290: Convert and process the actual business data based on the target item information through a controller to obtain item information to be selected corresponding to the actual business data.

[0080] The conversion process may refer to the operation of converting actual business data into corresponding weight characteristic data.

[0081] Specifically, after the actual business data corresponding to the current business demand is obtained through the controller, the target item information can be multiplied according to the data volume of the actual business data to obtain the selected item information corresponding to the actual business data. For example, if the transmitted item is item A, the actual business data is B, and the target item information is a single item A with a weight of C, then the selected item information corresponding to the actual business data can be B*C. Therefore, the actual business data is associated with the target item information to obtain the selected item information, which can provide an effective basis for subsequent information verification.

[0082] S2100: Perform data matching on the second item collection information based on the selected item information through a controller to generate a matching result, generate an item transmission instruction based on the matching result, and send the item transmission instruction to a target transmission module corresponding to a target response end.

[0083] Specifically, after receiving the second item collection information through the controller, the second item collection information can be matched with the selected item information. Exemplarily, the image information in the selected item information can be matched with the image information in the second item collection information, and the weight information in the selected item information can be matched with the weight information in the second item collection information. If the matching results are all consistent, an item transfer instruction is generated, and the item transfer instruction is sent to the target transmission module corresponding to the target response end. In this way, the item conformity of the item to be transferred is judged based on the information such as the type and steps of the current business handling. While realizing automatic transmission and improving the speed of item transmission between staff and users, it can also avoid the situation of misoperation, mistransmission or misdelivery caused by negligence of staff, providing an effective basis for subsequent item transmission.

[0084] In an optional embodiment, the target transmission module may include: a transmission module at the transmitting end and a transmission module at the receiving end. The transmission module at the transmitting end may refer to a transmission module corresponding to the output side of the transmission item. The transmission module at the receiving end may refer to a transmission module corresponding to the receiving side of the transmission item. Usually, the transmission module at the transmitting end may be any one of the transmission module at the user side or the transmission module at the staff side, and the corresponding transmission module at the receiving end may be the other one. Exemplarily, if the transmission module at the transmitting end is a transmission module at the user side, the transmission module at the receiving end is a transmission module at the staff side; similarly, if the transmission module at the transmitting end is a transmission module at the staff side, the transmission module at the receiving end is a transmission module at the user side.

[0085] S2110: The transmitting end transmission module transmits the items to be transmitted on the transmitting end transmission module to the receiving end transmission module based on the item transmission instruction, until the transmission position of the items to be transmitted meets the first boundary position.

[0086] The boundary position may refer to the position of the last column of transmission components in the transmission module along the transmission direction. The first boundary position may refer to the boundary position corresponding to the transmission module at the transmitting end.

[0087] Specifically, after receiving the item transmission instruction through the transmission module at the transmitting end, the laser sensor around the transmission device installation base of the transmission module at the transmitting end will detect whether there is an item above the transmission component to which it belongs. If an item is detected above, the electric cylinder in the transmission component will begin to shrink, driving the item to descend until the grating installed at the edge of the transmission module installation slot can no longer detect the item. At this time, the upper edge of the item is just below the lower edge of the glass, and only the transmission component covered by the item descends, and the height of the other transmission components remains unchanged. Subsequently, the transmission component in front of the transmission component covered by the item along the transmission direction begins to descend. When the front transmission component descends to the same height as the transmission component covered by the item, the transmission roller at the top of the transmission component covered by the item rotates in the transmission direction to transmit the item forward to the front transmission component. At this time, the laser sensor on the transmission component covered by the item will continue to detect whether there is an item above it. When the laser sensor around the transmission device installation base detects that the item has left the top of the transmission component covered by the item, the electric cylinder in the transmission component immediately extends and returns to the original height of the transmission component. At the same time, the front transmission component serves as a new transmission component covered by the object, and repeats the above operation until the transmission position of the object to be transmitted is the first boundary position.

[0088] S2120: The object to be transmitted is transmitted through the receiving end transmission module until the transmission position of the object to be transmitted meets the second boundary position, thereby realizing automatic transmission of the counter object.

[0089] The second boundary position may refer to a boundary position corresponding to the receiving end transmission module.

[0090] Specifically, the transmitting end transmission module transmits the items to be transmitted on the transmitting end transmission module to the receiving end transmission module based on the item transmission instruction until the transmission position of the items to be transmitted meets the first boundary position. The transmission component at the first boundary position serves as the transmission component covered by the items, and the transmission component adjacent to the first boundary position on the receiving end transmission module in the transmission direction serves as the front transmission component, and continues to perform the item transmission operation to realize the transmission of the items from the transmitting end transmission module to the receiving end transmission module. Afterwards, each transmission component on the receiving end transmission module continues to perform the above-mentioned item transmission operation until the transmission position of the items to be transmitted is the second boundary position. The electric cylinder in the transmission component at the second boundary position extends to restore the height of the transmission component and lift the items to a position that is convenient for picking up.

[0091] Thus, the items are transported through the user-side transmission module and the staff-side transmission module. During this process, only the transmission components covering the items are lowered, and they stop lowering when the upper surface of the items is lower than the lower edge of the glass; at the same time, during the transmission process, only the transmission components in front of the items are lowered, and the transmission components immediately rise to the original height after the items leave the top of them, ensuring the spatial isolation between the staff side and the user side during the transmission process, while increasing the speed of item transmission and greatly improving the safety of the transmission process. In addition, when placing and taking items, they are basically at the same height as the counter surface, so that users and staff do not need to stand up and put their hands into the traditional U-shaped groove, which improves the customer service experience and reduces the workload of staff.

[0092] The technical solution of the embodiment of the present invention is to obtain the actual business node corresponding to the current business demand through the controller, build a preset business process set based on the preset business scenario and standard business process through the controller, determine the target business step corresponding to the actual business node in the preset business process set based on the node name of the actual business node through the controller, and determine the target item information corresponding to the actual business node based on the target item feature corresponding to the target business step, determine the target response end corresponding to the actual business node based on the item transmission direction corresponding to the target business step, and judge the data type of the target item information based on the preset item transmission type through the controller, generate a judgment result, and generate a first data call instruction based on the judgment result, and send the first data call instruction to the target response end. Then, the target response end performs a data collection operation based on the first data call instruction, generates the first item collection information, and sends the first item collection information to the controller. Further, the controller performs data verification on the first item collection information based on a preset verification mechanism, generates a first data verification result, and generates a second data call instruction based on the first data verification result, and sends the second data call instruction to the target response end. Further, the target response end performs a data collection operation based on the second data call instruction, generates second item collection information, and sends the second item collection information to the controller. Further, the controller obtains the actual business data corresponding to the current business demand, converts and processes the actual business data based on the target item information, obtains the selected item information corresponding to the actual business data, and the controller performs data matching on the second item collection information based on the selected item information, generates a matching result, generates an item transmission instruction based on the matching result, and sends the item transmission instruction to the target transmission module corresponding to the target response end. Finally, the transmitting end transmission module transmits the items to be transmitted on the transmitting end transmission module to the receiving end transmission module based on the item transmission instruction until the transmission position of the items to be transmitted meets the first boundary position. The receiving end transmission module transmits the items to be transmitted until the transmission position of the items to be transmitted meets the second boundary position, thereby realizing the automatic transmission of the counter items. Since the transmission timing of the counter items is judged by the controller and the target response end, the information of the counter items is verified, and the counter items are automatically transmitted by the target transmission module. It solves the problem of low transmission efficiency of counter items, can realize automatic transmission of counter items, improves the efficiency of item transmission, and improves the speed and accuracy of business processing.

[0093] Figure 7The figure shows a structural schematic diagram of a counter provided by an embodiment of the present invention. Specifically, the counter is mainly composed of a counter, a transmission module, a camera, a controller and a speaker. Among them, the transmission module is installed in the transmission module installation slot of the counter, and its function is to transmit items, and the weight information of the items is provided through the weight measuring device, so as to provide reference information for the controller to judge whether the items are items to be transmitted and need to be transmitted. In an embodiment of the present invention, the transmission module may include a user-side transmission module and a staff-side transmission module. The user-side transmission module and the staff-side transmission module are of the same structure, and are respectively installed in the transmission module installation slot close to the user side and close to the staff side, and the user-side transmission module and the staff-side transmission module are closely connected. It is worth noting that in order to ensure the accuracy of image recognition, when a certain actual business node needs to transmit multiple items, it is required that different types of items cannot overlap. Therefore, in the embodiment of the present invention, the area of ​​the transmission module should be large enough so that all different items required to be transmitted in a single step can be placed at the same time without overlapping the items. The camera is used to clearly capture the image of the items placed on the transmission module. By identifying and comparing the image through the controller, it can be determined whether an item is placed on the transmission module, and it can be compared with the image features of the item that should be transmitted at present, so as to determine whether the item placed on the transmission module by the user or staff is correct. Usually, a camera can be installed on the ceiling of both the user side and the staff side. The controller is used to determine whether the item needs to be transmitted at present according to the actual business node or the operation instruction of the staff. If the item needs to be transmitted, it can calculate and generate the relevant information of the item to be transmitted, and at the same time prompt the user or staff to place the correct item through the speaker. In addition, the controller collects various information collected by the camera and the weight measuring device and compares it with the information of the item that should be transmitted at present, so as to determine whether the item placed by the user or staff is correct. If the various transmission information of the item is consistent, the controller will control the transmission module to automatically complete the transmission of the item. If the information does not match, the controller will remind the user or staff to check the item through the speaker by voice or other means, and make the transmission module exit the activation state. Usually, the controller is installed on the staff side and connected to the counter business system and the speaker. The speaker is used to remind the user or staff to place the items according to the requirements of the current business step by voice under the control of the controller, and to remind the user or staff to check the items by voice when the placed items do not meet the requirements. Usually, speakers are set on both the customer side and the staff side.

[0094] Figure 8The figure shows a schematic diagram of the structure of a counter provided by an embodiment of the present invention. Specifically, the counter is mainly composed of a counter body, a transmission module installation slot and a grating sensor. Among them, the counter body is an indispensable part of the counter, and users and staff can handle business and work on the counter body. The transmission module installation slot is a sinking slot, which is mainly used to install and accommodate transmission modules, including customer-side transmission modules and staff-side transmission modules. A group of grating sensors are arranged at the edge of the transmission module installation slot. The light detection height of the grating sensor is located between the lower edge of the glass and the top of the transmission roller of the transmission device. Its main function is to detect whether the height of the object placed on the transmission module exceeds the lower edge of the glass. If it exceeds the lower edge of the glass, before transmission, the corresponding transmission module assembly will drop until the height of the object is lower than the lower edge of the glass. If the height of the object on the transmission module exceeds the lower edge of the glass and is not adjusted, the object will interfere with the glass during the transmission process, making the transmission module unable to complete the transmission.

[0095] Fig. 9The flowchart of an optional method for automatic transmission of counter items provided by an embodiment of the present invention is shown. Specifically, when a user handles business at the counter, the controller can obtain the actual business node and actual business data corresponding to the current business demand through the speaker or the staff's operation interface, and associate the target item information and the target response end corresponding to the actual business node according to the preset business process set. If the actual business node does not need to transmit items, the transmission module is not activated during the execution of the actual business node. On the contrary, if the actual business node needs to transmit items, the target transmission module is activated by the controller, so that the target transmission module is in a waiting state, and the speaker on the counter reminds the user or staff to place the corresponding item to be transmitted on the target transmission module corresponding to the target response end, and a first data call instruction is generated based on the data type of the target item information, and the first data call instruction is sent to the target response end. When the camera and weight measuring device at the target response end perform a data acquisition operation based on the first data call instruction to generate first item collection information, the controller performs data verification on the first item collection information based on a preset verification mechanism to generate a first data verification result. When the first data verification result is that there is no collection information, the target transmission device is controlled to exit the activation state, and the speaker on the counter reminds the placer to check the placed items by voice; when the first data verification result is that there is collection information, it indicates that there is an item placed in the transmission module, and a second data call instruction can be generated and sent to the target response end. When the camera and weight measuring device at the target response end perform data acquisition operations based on the second data call instruction and generate the second item collection information, the controller determines the selected item information corresponding to the actual business data based on the target item information, and performs data matching on the image information in the second item collection information based on the image information in the selected item information. If the matching is inconsistent, the target transmission device is controlled to exit the activation state, and the speaker on the counter reminds the placer to check the placed items by voice; if the matching is consistent, the weight information in the second item collection information is matched based on the weight information in the selected item information. If the matching is inconsistent, the target transmission device is controlled to exit the activation state, and the speaker on the counter reminds the placer to check the placed items by voice; if the matching is consistent, an item transmission instruction is generated, and the item transmission instruction is sent to the target transmission module corresponding to the target response end, so that the target transmission module performs the item transmission operation based on the item transmission instruction and the preset transmission mechanism, and realizes the automatic transmission of the counter items. Thus, the item transmission of the actual business node is judged and controlled by the controller, and the item placement errors of users and staff are reduced by voice prompts. Image recognition and weight recognition are used to determine whether the transmission direction, type of items and weight of items are consistent with the direction, type of items and weight that the actual business node should transmit.This prevents staff from performing the opposite operation at the item delivery level due to lack of experience or negligence. It shortens the item transfer time between staff and users and improves business processing efficiency.

[0096] Embodiment 3

[0097] Fig.10 This is a schematic diagram of the structure of an automatic conveying system for counter items provided by Embodiment 3 of the present invention. Fig.10 As shown, the system includes: a controller 310, a target response terminal 320 and a target transmission module 330;

[0098] The controller 310 is used to obtain the actual business node corresponding to the current business demand, determine the target response end and target item information corresponding to the actual business node based on the actual business node and the preset business process set, generate a first data call instruction based on the data type of the target item information, and send the first data call instruction to the target response end 320;

[0099] The target response end 320 is used to perform a data collection operation based on the first data call instruction, generate first item collection information, and send the first item collection information to the controller 310;

[0100] The controller 310 is configured to perform data verification on the first item collection information based on a preset verification mechanism, generate a first data verification result, generate a second data call instruction based on the first data verification result, and send the second data call instruction to the target response end 320;

[0101] The target response terminal 320 is used to perform a data collection operation based on the second data call instruction, generate second object collection information, and send the second object collection information to the controller 310;

[0102] The controller 310 is used to obtain actual business data corresponding to the current business demand, determine the candidate item information corresponding to the actual business data based on the target item information, perform data matching on the second item collection information based on the candidate item information to generate a matching result, and generate an item transmission instruction based on the matching result, and send the item transmission instruction to the target transmission module 330 corresponding to the target response end;

[0103] The target transmission module 330 is used to perform the item transmission operation based on the item transmission instruction and the preset transmission mechanism to realize the automatic transmission of the counter items.

[0104] The technical solution of the embodiment of the present invention is that the controller 310 is used to obtain the actual business node corresponding to the current business demand, determine the target response end and target item information corresponding to the actual business node based on the actual business node and the preset business process set, and generate a first data call instruction based on the data type of the target item information and send it to the target response end 320; the target response end 320 is used to perform a data collection operation based on the first data call instruction, generate first item collection information and send it to the controller 310; the controller 310 is used to perform data verification on the first item collection information based on a preset verification mechanism, generate a first data verification result, and generate a second data verification result based on the first data verification result. The target response end 320 is used to perform data collection operations based on the second data call instruction, generate second item collection information and send it to the controller 310; the controller 310 is used to obtain the actual business data corresponding to the current business demand, determine the selected item information corresponding to the actual business data based on the target item information, perform data matching on the second item collection information based on the selected item information, and generate an item transmission instruction based on the matching result and send it to the target transmission module 330 corresponding to the target response end; the target transmission module 330 is used to perform item transmission operations based on the item transmission instruction and the preset transmission mechanism to realize the automatic transmission of counter items. Since the transmission timing of the counter items is judged by the controller and the target response end, the information of the counter items is verified, and the counter items are automatically transmitted by the target transmission module. The problem of low transmission efficiency of counter items is solved, the automatic transmission of counter items can be realized, the item transmission efficiency is improved, and the business processing speed and accuracy are improved.

[0105] Optionally, the controller 310 may be specifically used for:

[0106] Constructing a preset business process set based on preset business scenarios and standard business processes; wherein the preset business process set includes information of each business process, and each business process information includes corresponding business steps, item features and item transmission direction;

[0107] Based on the node name of the actual business node, the target business step corresponding to the actual business node is determined in the preset business process set, and based on the target item characteristics corresponding to the target business step, the target item information corresponding to the actual business node is determined, and based on the item transmission direction corresponding to the target business step, the target response end 320 corresponding to the actual business node is determined.

[0108] Optionally, the controller 310 may be specifically configured to: perform judgment and processing on the data type of the target item information based on a preset item transmission type, generate a judgment result, and generate a first data calling instruction based on the judgment result.

[0109] Optionally, the controller 310 can also be used to: after determining the target response terminal 320 and target item information corresponding to the actual business node based on the actual business node and a preset business process set through the controller 310, generate item prompt information based on the target response terminal 320 and the target item information, and send the item prompt information to the speaker so that the speaker responds to the item prompt information.

[0110] Optionally, the target response end 320 may include: a target camera and a target weight measuring device; the target camera includes a user-side camera and a staff-side camera; the target weight measuring device includes a user-side weight measuring device and a staff-side weight measuring device.

[0111] Optionally, the controller 310 may be specifically configured to: convert and process the actual business data based on the target item information to obtain the selected item information corresponding to the actual business data.

[0112] Optionally, the target transmission module 330 may include: a transmission module at the transmitting end and a transmission module at the receiving end;

[0113] The transmission module at the transmitting end is used to transmit the items to be transmitted on the transmission module at the transmitting end to the transmission module at the receiving end based on the item transmission instruction, until the transmission position of the items to be transmitted meets the first boundary position;

[0114] The receiving end transmission module is used to transmit the object to be transmitted until the transmission position of the object to be transmitted meets the second boundary position, thereby realizing automatic transmission of the counter object.

[0115] Optionally, the controller 310 can also be used to: after generating a first data call instruction based on the data type of the target object information through the controller 310, generate a state activation instruction based on the first data call instruction, and send the state activation instruction to the target transmission module 330, so that the target transmission module 330 performs a corresponding activation operation based on the state activation instruction.

[0116] Optionally, the controller 310 may also be used to: after the target transmission module 330 performs the item transmission operation based on the item transmission instruction and the preset transmission mechanism to realize the automatic transmission of the counter items, obtain the business end node corresponding to the current business demand, generate a third data call instruction based on the business end node, and send the third data call instruction to the target response end 320;

[0117] The target response end 320 is further used to perform a data collection operation based on the third data call instruction, generate third item collection information, and send the third item collection information to the controller 310;

[0118] The controller 310 is also used to perform data verification on the third item collection information based on a preset verification mechanism, generate a second data verification result, generate item warning information based on the second data verification result, and send the item warning information to the speaker so that the speaker responds to the item warning information.

[0119] The automatic conveying system for counter items provided by the embodiment of the present invention can execute the automatic conveying method for counter items provided by any embodiment of the present invention, and has the corresponding functional modules and beneficial effects of the execution method.

[0120] It should be understood that the various forms of processes shown above can be used to reorder, add or delete steps. For example, the steps described in the present invention can be executed in parallel, sequentially or in different orders, as long as the desired results of the technical solution of the present invention can be achieved, and this document does not limit this.

[0121] The above specific implementations do not constitute a limitation on the protection scope of the present invention. It should be understood by those skilled in the art that various modifications, combinations, sub-combinations and substitutions can be made according to design requirements and other factors. Any modification, equivalent substitution and improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims

1. A method for automatically transferring items on a counter, characterized in that: include: Obtaining an actual business node corresponding to the current business demand through a controller, determining a target response end and target item information corresponding to the actual business node based on the actual business node and a preset business process set, generating a first data call instruction based on a data type of the target item information, and sending the first data call instruction to the target response end; executing a data collection operation based on the first data call instruction through the target response end to generate first item collection information, and sending the first item collection information to the controller; The controller performs data verification on the first item collection information based on a preset verification mechanism to generate a first data verification result, generates a second data call instruction based on the first data verification result, and sends the second data call instruction to the target response end; executing a data collection operation based on the second data call instruction through the target response end to generate second item collection information, and sending the second item collection information to the controller; Acquire actual business data corresponding to the current business demand through the controller, determine the selected item information corresponding to the actual business data based on the target item information, perform data matching on the second item collection information based on the selected item information to generate a matching result, generate an item transmission instruction based on the matching result, and send the item transmission instruction to the target transmission module corresponding to the target response end; The target transmission module executes the item transmission operation based on the item transmission instruction and the preset transmission mechanism, thereby realizing the automatic transmission of the counter items.

2. The method according to claim 1, characterized in that Determining, by the controller based on the actual business node and the preset business process set, the target response end and target item information corresponding to the actual business node, including: Constructing a preset business process set based on preset business scenarios and standard business processes through a controller; wherein the preset business process set includes information of each business process, and each business process information includes corresponding business steps, item features, and item transmission direction; The controller determines the target business step corresponding to the actual business node in the preset business process set based on the node name of the actual business node, determines the target item information corresponding to the actual business node based on the target item characteristics corresponding to the target business step, and determines the target response end corresponding to the actual business node based on the item transmission direction corresponding to the target business step.

3. The method according to claim 1, characterized in that Generating a first data calling instruction based on the data type of the target item information by a controller includes: The controller determines and processes the data type of the target object information based on the preset object transmission type, generates a determination result, and generates a first data calling instruction based on the determination result.

4. The method according to claim 1, characterized in that After determining the target response end and target item information corresponding to the actual business node based on the actual business node and the preset business process set by the controller, the method further includes: The controller generates object prompt information based on the target response end and the target object information, and sends the object prompt information to the speaker, so that the speaker responds to the object prompt information.

5. The method according to claim 1, characterized in that The target response end includes: a target camera and a target weight measuring device; the target camera includes a user side camera and a staff side camera; the target weight measuring device includes a user side weight measuring device and a staff side weight measuring device.

6. The method according to claim 1, characterized in that Determining, by a controller, the selected item information corresponding to the actual business data based on the target item information, including: The actual business data is converted and processed by a controller based on the target item information to obtain the selected item information corresponding to the actual business data.

7. The method according to claim 1, characterized in that The target transmission module includes: a transmitting end transmission module and a receiving end transmission module; The target transmission module performs the item transmission operation based on the item transmission instruction and the preset transmission mechanism to realize the automatic transmission of the counter items, including: The transmitting end transmission module transmits the object to be transmitted on the transmitting end transmission module to the receiving end transmission module based on the object transmission instruction, until the transmission position of the object to be transmitted meets the first boundary position; The object to be transmitted is transmitted through the receiving end transmission module until the transmission position of the object to be transmitted meets the second boundary position, thereby realizing automatic transmission of the counter object.

8. The method according to claim 1, characterized in that After the controller generates a first data calling instruction based on the data type of the target item information, the method further includes: A controller generates a state activation instruction based on the first data calling instruction, and sends the state activation instruction to a target transmission module, so that the target transmission module performs a corresponding activation operation based on the state activation instruction.

9. The method according to claim 1, characterized in that: After the target transmission module executes the item transmission operation based on the item transmission instruction and the preset transmission mechanism to realize the automatic transmission of the counter items, the method further includes: Acquire a service end node corresponding to the current service demand through the controller, generate a third data call instruction based on the service end node, and send the third data call instruction to the target response end; executing a data collection operation based on the third data call instruction through the target response end to generate third item collection information, and sending the third item collection information to the controller; The controller performs data verification on the third item collection information based on a preset verification mechanism to generate a second data verification result, generates item warning information based on the second data verification result, and sends the item warning information to the speaker so that the speaker responds to the item warning information.

10. An automatic conveying system for counter items, characterized in that: include: A controller, configured to obtain an actual business node corresponding to a current business demand, determine a target response end and target item information corresponding to the actual business node based on the actual business node and a preset business process set, generate a first data call instruction based on a data type of the target item information, and send the first data call instruction to the target response end; A target response end, configured to perform a data collection operation based on the first data call instruction, generate first item collection information, and send the first item collection information to a controller; A controller, configured to perform data verification on the first item collection information based on a preset verification mechanism, generate a first data verification result, generate a second data call instruction based on the first data verification result, and send the second data call instruction to a target response end; a target response end, configured to perform a data collection operation based on the second data call instruction, generate second item collection information, and send the second item collection information to the controller; A controller, configured to obtain actual business data corresponding to a current business demand, determine candidate item information corresponding to the actual business data based on the target item information, perform data matching on the second item collection information based on the candidate item information to generate a matching result, generate an item transmission instruction based on the matching result, and send the item transmission instruction to a target transmission module corresponding to a target response end; The target transmission module is used to perform the item transmission operation based on the item transmission instruction and the preset transmission mechanism to realize the automatic transmission of the counter items.

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