Luggage management system and device for hotel management

Abstract

The invention provides a luggage management system and device for hotel management. The luggage management system comprises a luggage carrying module, a luggage storage module, a face recognition module and a label pasting module. The baggage carrying module comprises a baggage carrying mechanism, baggage is labeled and put into the baggage carrying mechanism, and then the baggage is put into the baggage storage module through the baggage carrying mechanism to be stored; the face recognition module comprises a camera, the camera is arranged on the luggage carrying mechanism, and user face image information is recorded through shooting and stored; the label pasting module is used for inputting identity information of a guest into a hotel system and then forming a label, the identity information comprises a mobile phone number of the guest, identity card information of the guest and a room number of the guest, and the label is pasted on a luggage case; self-service luggage carrying and depositing can be achieved, a user can take the luggage conveniently, and manual guarding is not needed.

Description

Technical Field

[0001] The present invention relates to the technical field of hotel management, in particular to a luggage management system and a device for hotel management. Background Art

[0002] In recent years, with the vigorous development of the tourism industry, the number of families, individuals and groups traveling abroad has gradually increased. Therefore, it has also played a great role in promoting the development of the hotel industry. For tourists, they usually carry large and small bags of luggage when they go out. These luggage will not only increase the burden of tourists' journey and make it difficult for them to travel easily, but also easily forget them in the places where they travel, causing financial losses. Therefore, tourists usually choose to put their luggage directly in the hotel room or deposit it in the luggage storage system provided by the hotel. However, the luggage storage system model provided by most hotels is relatively simple, requiring a dedicated person to be on duty to manually store the luggage of the guests, and issue corresponding number plates for the guests to use when they pick up their luggage. This model not only increases employee costs, but also puts great pressure on the person on duty and has high fatigue intensity. Of course, there are also some automatic luggage storage systems that do not require dedicated personnel to be on duty, which can complete the storage and retrieval of guests' luggage, but they need to register their identity when storing it, and verify their identity when taking it away, and they must be operated by themselves when taking it, which makes it impossible for two or three people living in the same room to pick up each other's luggage, greatly reducing the guest's stay experience. Summary of the invention

[0003] In view of this, the object of the present invention is to provide a luggage management system for hotel management that can realize self-service luggage handling and storage, is convenient for users to take, and does not require manual supervision.

[0004] The present invention is implemented by the following method: a luggage management system for hotel management, comprising a luggage handling module, a luggage storage module, a face recognition module and a labeling module; the luggage handling module comprises a luggage handling mechanism, a luggage is labeled and put into the luggage handling mechanism, and then the luggage is put into the luggage storage module for storage through the luggage handling mechanism; the face recognition module comprises a camera, which is arranged on the luggage handling mechanism, and records the user's face image information by shooting and recording it for storage; the labeling module records the guest's identity information into the hotel system, and then forms a label, wherein the identity information includes the guest's mobile phone number, the guest's ID card information and the guest's room number, and the label is affixed to the suitcase; the luggage storage module, after labeling and face verification, stores the luggage through the luggage handling mechanism The luggage is carried to the hotel and placed on the luggage rack for storage. When the user needs to take out the luggage, the hotel system sends the corresponding customer information to the luggage handling module, and then the luggage handling mechanism takes the luggage out of the luggage storage module through the identification tag and transports it to the door of the user's room; at the same time, the luggage handling mechanism synchronously obtains the image information of the user who picks up the luggage through the face recognition module, and sends the image information of the user who picks up the luggage to the hotel management system, so that the hotel management system compares the image information of the user who picks up the luggage with the image information stored in the hotel management system. If it is determined that the user who picks up the luggage is not the guest himself, the hotel management system sends a prompt message to the guest's mobile phone number, and the prompt message includes the image information of the user who picks up the luggage; verifies the legitimacy of the identity information of the user who deposits the luggage, and verifies the legitimacy of the identity information of the user who picks up the luggage.

[0005] Another object of the present invention is to provide a device that can realize the operation of a luggage management system, facilitate the transportation and storage of luggage, and realize the operation of the luggage management system.

[0006] A device of a luggage management system for hotel management also includes a luggage handling mechanism, wherein the luggage handling mechanism includes a handling box, first multi-section telescopic cylinders are embedded at both left and right ends of the inner bottom surface of the handling box, a first conveyor belt is arranged at the end of the telescopic rod of the first multi-section telescopic cylinder, an openable and closable door is hingedly arranged at the upper end of the front side of the handling box, fixed blocks are arranged at both left and right ends of the middle part of the front side of the handling box, a telescopic cylinder is arranged on the upper surface of the fixed block, a sliding block is hingedly arranged at the end of the telescopic rod of the telescopic cylinder, sliding grooves are arranged at both left and right ends of the front side of the openable and closable door, the sliding block is embedded in the sliding groove and slidably arranged, universal wheels are arranged around the lower surface of the handling box, the camera is arranged at the right end of the upper surface of the handling box, and a password lock is arranged at the upper end of the front side of the openable and closable door.

[0007] Furthermore, the luggage rack comprises a support frame with an open upper surface, a partition plate is provided in the middle of the bottom surface of the support frame, a plurality of label bags are equidistantly provided on the partition plate, a plurality of second conveyor belts are equidistantly provided on the left and right sides of the support frame and between the partition plates, strip grooves are provided at both ends of the front side of the support frame, a synchronous motor is provided in the strip groove, a first screw is connected to the output end of the synchronous motor, a moving block is spirally sleeved on the first screw, a lifting seat is provided on the front side of the moving block, a strip opening is provided on the front side of the lifting seat, a driving motor is provided in the strip opening, a second screw is connected to the output end of the driving motor, a second screw is spirally sleeved on the second screw, a second multi-section telescopic cylinder is embedded in the vertical plate of the L-shaped support plate, a transfer plate is provided at the end of the telescopic rod of the second multi-section telescopic cylinder, electric suction cups are embedded in the upper and lower ends of the right side surface of the transfer plate, and a transfer conveyor belt corresponding to the second conveyor belt is embedded in the horizontal plate of the L-shaped support plate.

[0008] Furthermore, the luggage handling module locks the luggage handling mechanism through a password, and the hotel management system sets a temporary password and sends the temporary password to the corresponding user's mobile phone to facilitate the user to pick up the luggage.

[0009] The beneficial effects of the present invention are as follows: the present invention can communicate with the luggage management system and the hotel management system, so that the luggage management system can automatically identify the depositor, extract the identity information of the depositor, and provide the security of luggage collection; therefore, guests can store and retrieve luggage, conveniently carry suitcases, and avoid damage to the suitcases. The system can automatically identify and verify the identity of the guests, ensuring the security of the guests storing and retrieving luggage. Guests no longer need to follow the traditional old methods such as paper receipts, which are easy to lose and have low security, and many other problems. BRIEF DESCRIPTION OF THE DRAWINGS

[0010] Figure 1 It is a system flow chart of the present invention.

[0011] Figure 2 It is a structural schematic diagram of the luggage handling mechanism.

[0012] Figure 3 It is a front view of the luggage handling mechanism.

[0013] Figure 4 It is a side view of the luggage handling mechanism.

[0014] Figure 5 It is a structural schematic diagram of the luggage rack and the luggage handling mechanism. DETAILED DESCRIPTION

[0015] The present invention will be further described below in conjunction with the accompanying drawings.

[0016] See also Figure 1 As shown, the present invention provides an embodiment: a luggage management system for hotel management, comprising a luggage handling module, a luggage storage module, a face recognition module and a labeling module; the luggage handling module comprises a luggage handling mechanism, which labels the luggage and puts it into the luggage handling mechanism, and then puts the luggage into the luggage storage module for storage through the luggage handling mechanism; the face recognition module comprises a camera, which is arranged on the luggage handling mechanism, and records the user's face image information by shooting and recording it for storage; the labeling module enters the guest's identity information into the hotel system, and then forms a label, wherein the identity information includes the guest's mobile phone number, the guest's ID card information and the guest's room number, and the label is affixed to the suitcase for subsequent retrieval; the luggage storage module, after labeling and face verification, carries the luggage to the hotel's unified luggage rack for storage through the luggage handling mechanism, and when the user needs to take out the luggage When checking in, the hotel system sends the corresponding customer information to the luggage handling module, and then the luggage handling mechanism takes the luggage out of the luggage storage module through the identification tag and delivers it to the door of the user's room; at the same time, the luggage handling mechanism synchronously obtains the image information of the user who picks up the luggage through the face recognition module, and sends the image information of the user who picks up the luggage to the hotel management system, so that the hotel management system compares the image information of the user who picks up the luggage with the image information stored in the hotel management system. If it is determined that the user who picks up the luggage is not the guest himself, the hotel management system sends a prompt message to the guest's mobile phone number, and the prompt message includes the image information of the user who picks up the luggage; verifies the legitimacy of the identity information of the user who stores the luggage, and verifies the legitimacy of the identity information of the user who picks up the luggage; the luggage handling module locks the luggage handling mechanism through a password, and the hotel management system sets a temporary password and sends the temporary password to the corresponding user's mobile phone to facilitate the user to pick up the luggage.

[0017] In the present invention, face recognition, hotel management system and label printing are all software technologies in the prior art, and are all existing mature technologies, and will not be described in detail here.

[0018] See also Figures 2 to 5As shown, in one embodiment of the present invention, a device of a luggage management system for hotel management further includes a luggage handling mechanism 1, wherein the luggage handling mechanism 1 includes a handling box 2, wherein first multi-section telescopic cylinders 3 are embedded at both left and right ends of the inner bottom surface of the handling box 2, and a first conveyor belt 4 is provided at the end of the telescopic rod of the first multi-section telescopic cylinder 3, and an openable and closable door 21 is hingedly provided at the upper end of the front side of the handling box 2, and fixed blocks 22 are provided at both left and right ends of the middle part of the front side of the handling box 2, and a telescopic cylinder 23 is provided on the upper surface of the fixed block 22, and a sliding block 24 is hingedly provided at the end of the telescopic rod of the telescopic cylinder 23, and a sliding groove 25 is provided at both left and right ends of the front side of the openable and closable door 21, and the sliding block 24 is embedded in the sliding groove 25 and slidably arranged, and universal wheels 26 are provided around the lower surface of the handling box 2, and the camera 27 is provided at the right end of the upper surface of the handling box 2, and a password lock 28 is provided at the upper end of the front side of the openable and closable door 21. The telescopic cylinder 23 can drive the sliding block 24 to slide in the slide groove 25, so that the opening and closing action of the openable and closable door 21 can be realized. By placing the luggage on the first conveyor belt 4, the first multi-section telescopic cylinder 3 can drive the first conveyor belt 4 to rise and fall, so that the placement of multiple luggage can be realized. Then, the luggage can be transferred to the luggage rack 5 for storage through the transport box 2, and can also be taken out. The transport box 2 can be locked by the password lock 28, and face recognition can be realized by the camera 27.

[0019] See also Figure 5As shown, in one embodiment of the present invention, the luggage rack 5 includes a support frame 51 with an open upper surface, a partition plate 52 is provided in the middle of the bottom surface of the support frame 51, and a plurality of label bags 53 are provided on the partition plate 52 at equal distances, and a plurality of second conveyor belts 54 are provided at equal distances between the left and right sides of the support frame 51 and the partition plate 52, and a strip groove 56 is provided at both left and right ends of the front of the support frame 51, and a synchronous motor (not shown) is provided in the strip groove 56, and a first screw rod 57 is connected to the output end of the synchronous motor, and a moving block (not shown) is spirally sleeved on the first screw rod 57, and the moving block is A lifting seat 6 is provided on the surface, and a strip opening 61 is provided on the front side of the lifting seat 6. A driving motor (not shown) is provided in the strip opening 61. The output end of the driving motor is connected to a second screw rod 62. An L-shaped supporting plate 63 is spirally sleeved on the second screw rod 62. A second multi-section telescopic cylinder 64 is embedded on the vertical plate of the L-shaped supporting plate 63. A transfer plate 65 is provided at the end of the telescopic rod of the second multi-section telescopic cylinder 64. Electric suction cups 66 are embedded at both upper and lower ends of the right side surface of the transfer plate 65. A transfer conveyor belt 67 corresponding to the second conveyor belt 54 is embedded on the horizontal plate of the L-shaped supporting plate 63. The synchronous motor can drive the first screw 57 to rotate, and the rotation of the first screw 57 can realize the up and down lifting of the lifting seat 6, and the driving motor can drive the second screw 62 to rotate, and the second screw 62 can drive the L-shaped support plate 63 to move left and right, and the second multi-section telescopic cylinder 64 can drive the transfer plate 65 to move left and right, and the electric suction cup 66 can transfer the luggage in the transport box 2 to the transfer conveyor belt 67, and the transfer conveyor belt 67 is connected with the second conveyor belt 54 to realize the storage function of the luggage.

[0020] The hinge arrangement in the present invention is a hinge method in the prior art, which can be clearly understood by those skilled in the art and will not be described in detail here.

[0021] The drive motor, password lock, camera, synchronous motor, multi-section telescopic cylinder, telescopic cylinder, electric suction cup and conveyor belt in the present invention are all prior arts, which are clearly understood by those skilled in the art and will not be described in detail here.

[0022] The above description is only a preferred embodiment of the present invention. All equivalent changes and modifications made according to the scope of the patent application of the present invention should fall within the scope of the present invention.

Claims

1. A luggage management system for hotel management, characterized in that: It includes a luggage handling module, a luggage storage module, a face recognition module and a labeling module; the luggage handling module includes a luggage handling mechanism, which labels the luggage and puts it into the luggage handling mechanism, and then the luggage is placed in the luggage storage module for storage through the luggage handling mechanism; the face recognition module includes a camera, which is set on the luggage handling mechanism, and records the user's face image information by shooting and recording it for storage; the labeling module enters the guest's identity information into the hotel system, and then forms a label, the identity information includes the guest's mobile phone number, the guest's ID card information and the guest's room number, and the label is attached to the suitcase; the luggage storage module, after labeling and face verification, carries the luggage to the hotel through the luggage handling mechanism and places it on the luggage rack When the user needs to take out the luggage, the hotel system sends the corresponding customer information to the luggage handling module, and then the luggage handling mechanism takes the luggage out of the luggage storage module through the identification tag and delivers it to the door of the user's room; at the same time, the luggage handling mechanism synchronously obtains the image information of the user who takes the luggage through the face recognition module, and sends the image information of the user who takes the luggage to the hotel management system, so that the hotel management system compares the image information of the user who takes the luggage with the image information stored in the hotel management system. If it is determined that the user who takes the luggage is not the guest himself, the hotel management system sends a prompt message to the guest's mobile phone number, and the prompt message includes the image information of the user who takes the luggage; verifies the legitimacy of the identity information of the user who stores the luggage, and verifies the legitimacy of the identity information of the user who takes the luggage.

2. A hotel luggage management system as claimed in claim 1, characterized in that: It also includes a luggage handling mechanism, which includes a handling box, first multi-section telescopic cylinders are embedded at both left and right ends of the bottom surface of the handling box, a first conveyor belt is arranged at the end of the telescopic rod of the first multi-section telescopic cylinder, an openable and closable door is hingedly arranged at the upper end of the front side of the handling box, fixed blocks are arranged at both left and right ends of the middle part of the front side of the handling box, a telescopic cylinder is arranged on the upper surface of the fixed block, a sliding block is hingedly arranged at the end of the telescopic rod of the telescopic cylinder, sliding grooves are arranged at both left and right ends of the front side of the openable and closable door, the sliding block is embedded in the sliding groove and is slidably arranged, universal wheels are arranged around the lower surface of the handling box, the camera is arranged at the right end of the upper surface of the handling box, and a password lock is arranged at the upper end of the front side of the openable and closable door.

3. The device of a luggage management system for hotel management according to claim 2, characterized in that: The luggage rack comprises a support frame with an open upper surface, a partition plate is arranged in the middle of the bottom surface of the support frame, a plurality of label bags are arranged at equal distances on the partition plate, a plurality of second conveyor belts are arranged at equal distances on the left and right side surfaces of the support frame and between the partition plates, strip grooves are arranged at both ends of the front side of the support frame, a synchronous motor is arranged in the strip groove, a first screw is connected to the output end of the synchronous motor, a moving block is spirally sleeved on the first screw, a lifting seat is arranged on the front side of the moving block, a strip opening is arranged on the front side of the lifting seat, a driving motor is arranged in the strip opening, and a driving motor is arranged in the strip opening. The output end of the driving motor is connected to the second screw, a second screw is spirally sleeved on the second screw, a second multi-section telescopic cylinder is embedded on the vertical plate of the L-shaped support plate, a transfer plate is arranged at the end of the telescopic rod of the second multi-section telescopic cylinder, electric suction cups are embedded at both ends of the upper and lower sides of the right side surface of the transfer plate, and a transfer conveyor belt corresponding to the second conveyor belt is embedded on the horizontal plate of the L-shaped support plate.

4. A luggage management system for hotel management according to claim 1, characterized in that: The luggage handling module locks the luggage handling mechanism through a password, and the hotel management system sets a temporary password and sends the temporary password to the corresponding user's mobile phone to facilitate the user to pick up the luggage.

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