Government affair service item authority place automatic recommendation method and device, electronic equipment and storage medium

Abstract

The invention discloses a government affair service item authority place automatic recommendation method and apparatus, an electronic device and a storage medium. The method comprises the steps of S1, automatically matching user address information according to basic information filled by a user; s2, querying and tracing the multi-layer superior administrative region to which the user address information belongs through the user address, and querying and tracing the multi-layer superior administrative region to which the current position of the user belongs through the current position of the user; and S3, according to the address information and the current position of the user, taking an intersection of the administrative hierarchy specified by the matter handling country and the administrative hierarchy specified locally, determining a proper government affair service matter place, and pushing the place to the user. The method ensures that the recommendation result of the place of authority meets the actual demand of the user, solves the influence of factors such as remote handling of government affair service items and instant change of the handling address of the items, brings convenience to the user for handling the items to the greatest extent, improves the handling efficiency of the user, and reduces the consultation interaction and feedback pressure of the government affair service system.

Description

Technical Field

[0001] The present invention relates to the field of government service information technology, and in particular, to a method, device, electronic device and storage medium for automatically recommending government service matters and responsibilities. Background Art

[0002] The place of authority for handling government affairs refers to which level of government or which department has the power and responsibility to handle a certain government affairs. It mainly refers to the place where these service matters are handled and the authority to which they belong. Handling place: Government affairs services are usually handled at the government affairs service center or the office of the relevant administrative agency. The government affairs service center is a comprehensive management service agency established by the people's government to centrally handle administrative licenses, administrative payments, administrative confirmations, administrative collections and other service items within the authority of the government at this level. It provides "one-stop" services for enterprises and the public to facilitate public affairs.

[0003] In the existing technology, it is very troublesome for users (including individuals and enterprises) to submit materials and fill in user information when handling government service matters. However, the most troublesome point is the determination of the place of authority for handling matters, which causes most users to run multiple times to handle their matters. This not only seriously affects the user's service efficiency, but also increases the pressure on consultation, interaction and feedback of the government service system. Summary of the invention

[0004] On the one hand, this application provides a method for automatically recommending the location of government service matters, in order to solve the technical problem that users are currently unable to achieve accurate recommendation of the location of government affairs when handling government affairs, which seriously affects the efficiency of users and increases the pressure of consultation, interaction and feedback of the government service system.

[0005] This application is implemented through the following scheme:

[0006] A method for automatically recommending government service items and jurisdictions, comprising the steps of:

[0007] S1. Automatically match user address information based on basic information filled in by the user;

[0008] S2. tracing back to the multiple-level superior administrative districts to which the user's address information belongs through user address query, and tracing back to the multiple-level superior administrative districts to which the user's current location belongs through user current location query;

[0009] S3. Based on the user's address information and current location, the intersection of the administrative level stipulated by the state and the administrative level stipulated locally for handling matters is taken to determine the appropriate location for government service matters and push it to the user.

[0010] Furthermore, the step S1 specifically includes the steps of:

[0011] S11, obtaining basic information filled in by the user;

[0012] S12. According to the basic information filled in by the user, match and extract the user address information from the user database.

[0013] Furthermore, the step S1 further comprises the steps of:

[0014] S13. Compare the extracted user address information with the government administrative division information to confirm the correctness of the user address information. If incorrect, return to the user to re-fill in the basic information.

[0015] Furthermore, the step S12 specifically includes the following steps:

[0016] S121. If the user's affairs are for personal business, matching and extracting the user's address information from the user database as a native place address or a residential address;

[0017] S122. If the matter handled by the user is not a personal business, the user address information is matched and extracted from the user database as a company address or a residential address.

[0018] Furthermore, the step S2 specifically includes the steps of:

[0019] S21, extracting the street / township to which the user belongs according to the matched user address information, and further querying and tracing back to the district / county to which the user belongs and then to the city;

[0020] S22, locating the current position of the user according to the portable positioning signal of the user, wherein the portable positioning signal includes a signal from the user's mobile phone or a positioning signal from a smart wearable device with a positioning function;

[0021] S23. Extract the street / township to which the user's current location belongs based on the user's current location, and further query and trace back to the district / county to which it belongs and then to the city.

[0022] Furthermore, the step S3 specifically includes the steps of:

[0023] S301. If the current location of the user and the jurisdiction of the government service item belong to the same administrative region, the level of the item is determined according to the requirements of the unified elements of the item to be handled;

[0024] S302, obtaining optional jurisdictions according to the administrative divisions related to the exercise level and the user address information;

[0025] S303, query the historical records of the affairs handling database of the optional affairs and jurisdictions in the past year, find all the records of the affairs and jurisdictions of the corresponding affairs and addresses that have been handled, perform statistical analysis on the record data, and obtain the first and second choices of the affairs and jurisdictions;

[0026] S304. Refer to the government service item authority list updated in real time by each administrative unit, and finally determine the corresponding item authority selection item;

[0027] S305. Recommend the best place of jurisdiction for the corresponding matter from the options of the place of jurisdiction for the corresponding matter based on the maximum number of historical handling times or the shortest distance.

[0028] Furthermore, the step S3 further comprises the steps of:

[0029] S311. If the user's current location and the jurisdiction of the government service item do not belong to the same administrative region, further inquire about the possibility of handling the item in a different location;

[0030] S312. If the matters to be handled can be handled off-site at the user's current location, the government service database is queried based on the user's current location to obtain the location of the off-site matter handling authority corresponding to the user's current location.

[0031] On the other hand, the present application also provides a device for automatically recommending government service matters and jurisdictions, including:

[0032] User address information matching module, used to automatically match user address information according to the basic information filled in by the user;

[0033] The multi-layer upper-level administrative district query and tracing module is used to query and trace the multi-layer upper-level administrative district to which the user's address information belongs through the user's address query, and to query and trace the multi-layer upper-level administrative district to which the user's current location belongs through the user's current location query;

[0034] The jurisdiction push module is used to take the intersection of the administrative level stipulated by the state and the administrative level stipulated locally for handling matters, determine the optimal or suboptimal jurisdiction and push it to users.

[0035] On the other hand, the present application also provides an electronic device, including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the steps of the method for automatically recommending government service matters and areas of jurisdiction when executing the computer program.

[0036] On the other hand, the present application also provides a storage medium, which includes a stored program, and when the program is run, controls the device where the storage medium is located to execute the steps of the method for automatically recommending government service matters and areas of authority.

[0037] Compared with the prior art, this application has the following beneficial effects:

[0038] The present application provides a method, device, electronic device and storage medium for automatically recommending the location of government service matters. The technical solution of the method for automatically recommending the location of government service matters automatically matches the user's address, and then traces the address back to the multiple layers of superior administrative regions to which the user's address belongs, and then takes the intersection of the administrative level stipulated by the state and the administrative level stipulated locally for the matter, determines the appropriate location of the matter and pushes it to the user, thereby realizing automatic and accurate recommendation of the address of the user's matter, solving the impact of factors such as the handling of matters in different places and the immediate change of the handling address of matters, facilitating users' affairs to the greatest extent, not only greatly improving the user's work efficiency, but also reducing the pressure of consultation, interaction and feedback on the government service system.

[0039] In addition to the above-described purposes, features and advantages, the present application also has other purposes, features and advantages. The present application will be further described in detail with reference to the drawings. BRIEF DESCRIPTION OF THE DRAWINGS

[0040] The drawings constituting a part of the present application are used to provide a further understanding of the present application. The illustrative embodiments of the present application and their descriptions are used to explain the present application and do not constitute an improper limitation on the present application.

[0041] Figure 1 It is a flowchart of a method for automatically recommending government service matters and locations in a preferred embodiment of the present application.

[0042] Figure 2 It is a schematic diagram of the sub-step flow of step S1 of the preferred embodiment of the present application.

[0043] Figure 3 It is a schematic diagram of the sub-step flow of step S1 of another preferred embodiment of the present application.

[0044] Figure 4 It is a schematic diagram of the sub-step flow of step S12 of the preferred embodiment of the present application.

[0045] Figure 5 It is a schematic diagram of the sub-step flow of step S2 of the preferred embodiment of the present application.

[0046] Figure 6 It is a schematic diagram of the sub-step flow of step S3 of the preferred embodiment of the present application.

[0047] Figure 7 It is a schematic diagram of the sub-step flow of step S3 of another preferred embodiment of the present application.

[0048] Figure 8 It is a schematic diagram of the module of the automatic recommendation device for government service matters and locations in the preferred embodiment of the present application.

[0049] Fig. 9It is a schematic block diagram of an electronic device entity of a preferred embodiment of the present application.

[0050] Fig.10 It is a diagram of the internal structure of a computer device of a preferred embodiment of the present application. DETAILED DESCRIPTION

[0051] The embodiments of the present application are described in detail below in conjunction with the accompanying drawings, but the present application can be implemented in a variety of different ways defined and covered below.

[0052] like Figure 1 As shown, the preferred embodiment of the present application provides a method for automatically recommending government service matters and jurisdictions, including the steps of:

[0053] S1. Automatically match user address information based on basic information filled in by the user;

[0054] S2. tracing back to the multiple-level superior administrative districts to which the user's address information belongs through user address query, and tracing back to the multiple-level superior administrative districts to which the user's current location belongs through user current location query;

[0055] S3. Based on the user's address information and current location, the intersection of the administrative level stipulated by the state and the administrative level stipulated locally for handling matters is taken to determine the appropriate location for government service matters and push it to the user.

[0056] The authority over government service matters involves the following:

[0057] The authority over government service matters is usually determined according to laws, regulations and the division of departmental responsibilities. Different government service matters may be implemented by different administrative agencies or organizations. For example, administrative licensing matters may be handled by the Administrative Licensing Bureau or relevant administrative agencies, while public service matters may be handled by various government departments or institutions.

[0058] With the deepening of the reform of government services, the jurisdiction of government service matters is also constantly changing and adjusting. The characteristics of the changes are: 1. Relatively centralized administrative licensing reform. According to the relevant provisions of the Administrative Licensing Law, the people's governments of provinces, autonomous regions, and municipalities directly under the central government can decide that an administrative agency exercises the administrative licensing power of the relevant administrative agency. This reform has transferred some licensing matters from departments to the Administrative Approval Bureau, realizing the relative concentration of administrative licensing power. 2. Decentralization of matters. The decentralization of matters in government services is an important measure for government decentralization and power decentralization. Through decentralization, the sense of responsibility and democratic awareness of grassroots governments have been strengthened, the quality and efficiency of government services have been improved, and administrative costs have been greatly reduced. The decentralization of government service affairs usually involves the decentralization of citizen matters to streets, and the concentration of legal matters in district-level government service centers.

[0059] Government service halls are generally set up at the main levels, including national government service halls, provincial government service halls, municipal government service centers, county-level government service centers, township (street) convenience service centers, village (community) convenience service stations, and special settings. In some areas, due to objective factors such as venue limitations, it may not be possible to set up comprehensive government service halls at every level. At this time, professional service windows set up by human resources and social security, public security, taxation, real estate and other departments can be retained to meet the specific needs of the masses.

[0060] In addition, although each province and city has an independent affairs handling system, there are objective obstacles to handling affairs in a different place. However, for some popular matters, especially under the guidance of some special policies, customers can handle special matters in a different place.

[0061] The present embodiment provides a method for automatically recommending places of jurisdiction for government service items. The technical solution of the method for automatically recommending places of jurisdiction for government service items automatically matches the user's address, and then traces back to the multiple-level superior administrative regions to which the user's address belongs through the address. Then, the intersection of the administrative level prescribed by the state and the administrative level prescribed by the locality for handling the item is taken to determine the appropriate place of jurisdiction and push it to the user, thereby achieving automatic and accurate recommendation of the address for the user to handle the item, solving the impact of factors such as the handling of items in different places and the immediate change of the handling address of items, facilitating users to handle their affairs to the greatest extent, not only greatly improving the user's handling efficiency, but also reducing the pressure of consultation, interaction and feedback on the government service system.

[0062] Preferably, if Figure 2 As shown, the step S1 specifically includes the steps of:

[0063] S11, obtaining basic information filled in by the user;

[0064] S12. According to the basic information filled in by the user, match and extract the user address information from the user database.

[0065] This embodiment matches and extracts user address information from the user database based on the basic information filled in by the user, provides necessary initial data for the selection and recommendation of the location of government service items, ensures that the recommended results of the location of government service items meet the actual needs of the user, solves the impact of factors such as the handling of items in different places and the immediate change of the handling address of items, maximizes the convenience of users and improves the efficiency of users.

[0066] Preferably, if Figure 3 As shown, the step S1 also includes the steps of:

[0067] S13. Compare the extracted user address information with the government administrative division information to confirm the correctness of the user address information. If incorrect, return to the user to re-fill in the basic information.

[0068] After extracting the user address information, this embodiment also provides an error correction measure, that is, the extracted user address information is compared with the government administrative division information to confirm the correctness of the user address information. If it is correct, the subsequent steps will be continued; if it is incorrect, the system will return to the user to re-fill in the basic information, thereby avoiding matching of incorrect user address information due to incorrect basic information filled in by the user, avoiding erroneous results in subsequent processing, and ensuring that the recommended results of government service matters and areas of authority meet the actual needs of users.

[0069] Preferably, if Figure 4 As shown, the step S12 specifically includes the following steps:

[0070] S121. If the user's affairs are for personal business, matching and extracting the user's address information from the user database as a native place address or a residential address;

[0071] S122. If the matter handled by the user is not a personal business, the user address information is matched and extracted from the user database as a company address or a residential address.

[0072] Since the expression of personal address information and address information of legal persons or organizations such as enterprises are different, this embodiment further matches and extracts different types of address information from the user database according to whether the type of user's matter is personal or business such as business. For example, for personal business, the user's address information is extracted as the native address or residential address, while for corporate business, the user's address information is matched and extracted as the company address or residential address, so as to improve the matching degree of address data and ensure that the recommended results of the government service matters meet the actual needs of the user.

[0073] Preferably, if Figure 5 As shown, the step S2 specifically includes the steps of:

[0074] S21, extracting the street / township to which the user belongs according to the matched user address information, and further querying and tracing back to the district / county to which the user belongs and then to the city;

[0075] S22, locating the current position of the user according to the portable positioning signal of the user, wherein the portable positioning signal includes a signal from the user's mobile phone or a positioning signal from a smart wearable device with a positioning function;

[0076] S23. Extract the street / township to which the user's current location belongs based on the user's current location, and further query and trace back to the district / county to which it belongs and then to the city.

[0077] In this embodiment, when extracting the street / township to which the user belongs based on the matched user address information, and further querying and tracing back to the district / county to which it belongs and then to the city, the street / township to which the user's current location belongs is also extracted based on the user's current location, and further querying and tracing back to the district / county to which it belongs and then to the city, that is, the multi-layer superior administrative district corresponding to the filled-in user information and the multi-layer superior administrative district corresponding to the user's current location are obtained at the same time. The multi-layer superior administrative district corresponding to the filled-in user information and the multi-layer superior administrative district corresponding to the user's current location may be the same or different. The reason why the multi-layer superior administrative district corresponding to the filled-in user information and the multi-layer superior administrative district corresponding to the user's current location are required in this embodiment is to facilitate providing the nearest and most suitable government service matter authority location according to the user's current location and push it to the user. If a government service matter authority location meets the user's needs, but is too far away from the user's current location, it is also not a suitable government service matter authority location recommendation item. It is best to recommend a local government service matter authority location that is close and has sufficient authority. Therefore, obtaining the user's current location and the multi-layer superior administrative district to which it belongs is particularly important for optimizing the recommendation of government service matter authority locations.

[0078] Preferably, if Figure 6 As shown, the step S3 specifically includes the steps of:

[0079] S301. If the current location of the user and the jurisdiction of the government service item belong to the same administrative region, the level of the item is determined according to the requirements of the unified elements of the item to be handled;

[0080] S302, obtaining optional jurisdictions according to the administrative divisions related to the exercise level and the user address information;

[0081] S303, query the historical records of the affairs handling database of the optional affairs and jurisdictions in the past year, find all the records of the affairs and jurisdictions of the corresponding affairs and addresses that have been handled, perform statistical analysis on the record data, and obtain the first and second choices of the affairs and jurisdictions;

[0082] S304. Refer to the government service item authority list updated in real time by each administrative unit, and finally determine the corresponding item authority selection item;

[0083] S305. Recommend the best place of jurisdiction for the corresponding matter from the options of the place of jurisdiction for the corresponding matter based on the maximum number of historical handling times or the shortest distance.

[0084] In this embodiment, when the user's current location and the government service item's jurisdiction area belong to the same administrative region, the government service item's jurisdiction area is recommended on the principle of gradual refinement. For example, first, a rough comparison is made directly based on the administrative region related to the exercise level of the item to be handled and the user's address information to obtain the optional jurisdiction area. At this time, although exclusions have been made, there may still be many optional jurisdiction areas and not all optional jurisdiction areas are optimal. Next, this embodiment will further query and analyze the historical records of the optional jurisdiction areas in the database of the past year to obtain the first and second choices of the jurisdiction areas, exclude some optional jurisdiction areas, and achieve secondary optimization of the jurisdiction areas. Then, this application is based on the first and second choices of the jurisdiction areas. On this basis, further reference is made to the list of government service items that are updated in real time by each administrative unit, and the corresponding item authority location options are finally determined to further narrow the scope of promotion; finally, the best authority location for the corresponding item is found according to historical data and the nearest distance authority location options and recommended to users, ensuring that the recommended government service item authority location not only meets the authority attribution requirements, but also reduces users' transportation costs and time, and enables government service items to be handled nearby, thereby realizing automatic and accurate recommendation of the address for users to handle items, solving the impact of factors such as off-site handling of items and instant changes in the handling address of items, and facilitating users to handle affairs to the greatest extent. It not only greatly improves users' service efficiency, but also reduces the pressure of consultation, interaction and feedback on the government service system.

[0085] Preferably, if Figure 7 As shown, the step S3 also includes the steps of:

[0086] S311. If the user's current location and the jurisdiction of the government service item do not belong to the same administrative region, further inquire about the possibility of handling the item in a different location;

[0087] S312. If the matters to be handled can be handled off-site at the user's current location, the government service database is queried based on the user's current location to obtain the location of the off-site matter handling authority corresponding to the user's current location.

[0088] Different from the above-mentioned embodiment, when the user's current location and the location of government service matters do not belong to the same administrative region, this embodiment first queries the possibility of remote handling of the matters to be handled, and when the conditions for remote handling are met, queries the government service database based on the user's current location to obtain the location of remote handling of matters corresponding to the user's current location, thereby avoiding the time cost and trouble caused by the inability to handle matters remotely, facilitating users' work to the greatest extent, not only greatly improving users' work efficiency, but also reducing the pressure of consultation, interaction and feedback on the government service system.

[0089] like Figure 8Another preferred embodiment of the present application further provides an automatic recommendation device for government service matters and jurisdictions, including:

[0090] User address information matching module, used to automatically match user address information according to the basic information filled in by the user;

[0091] The multi-layer upper-level administrative district query and tracing module is used to query and trace the multi-layer upper-level administrative district to which the user's address information belongs through the user's address query, and to query and trace the multi-layer upper-level administrative district to which the user's current location belongs through the user's current location query;

[0092] The jurisdiction push module is used to take the intersection of the administrative level stipulated by the state and the administrative level stipulated locally for handling matters, determine the optimal or suboptimal jurisdiction and push it to users.

[0093] The present embodiment provides an automatic recommendation device for the jurisdiction of government service items, the automatic recommendation device for the jurisdiction of government service items includes a user address information matching module, a multi-layer superior administrative district query and tracing module, and a jurisdiction push module. Each module automatically matches the user address, and then traces the address to the multi-layer superior administrative district to which the user address belongs, and then takes the intersection of the administrative level prescribed by the state and the administrative level prescribed by the locality for handling the item, determines the appropriate jurisdiction and pushes it to the user, thereby realizing automatic and accurate recommendation of the address of the user's item, solving the influence of factors such as the handling of items in different places and the immediate change of the handling address of items, facilitating users to handle their affairs to the greatest extent, not only greatly improving the user's work efficiency, but also reducing the pressure of consultation, interaction and feedback of the government service system.

[0094] like Fig. 9 As shown, a preferred embodiment of the present application also provides an electronic device, including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the steps of the method for automatically recommending government service items and locations in the above-mentioned embodiment when executing the computer program.

[0095] like Fig.10 As shown, the preferred embodiment of the present application also provides a computer device, which can be a terminal or a liveness detection server, and its internal structure diagram can be as shown in Fig.10As shown. The computer device includes a processor, a memory and a network interface connected via a system bus. Among them, the processor of the computer device is used to provide computing and control capabilities. The memory of the computer device includes a non-volatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of the operating system and the computer program in the non-volatile storage medium. The network interface of the computer device is used to communicate with other external computer devices via a network connection. When the computer program is executed by the processor, the steps of the above-mentioned method for automatically recommending the authority of government service matters are implemented.

[0096] Those skilled in the art will understand that Fig.10 The structure shown in the figure is only a block diagram of a part of the structure related to the solution of the present application, and does not constitute a limitation on the computer device to which the solution of the present application is applied. The specific computer device may include more or fewer components than those shown in the figure, or combine certain components, or have a different arrangement of components.

[0097] A preferred embodiment of the present application also provides a storage medium, which includes a stored program, and when the program is running, controls the device where the storage medium is located to execute the steps of the method for automatically recommending government service matters and jurisdictions in the above embodiment.

[0098] It should be noted that the steps shown in the flowcharts of the accompanying drawings can be executed in a computer system such as a set of computer executable instructions, and that, although a logical order is shown in the flowcharts, in some cases, the steps shown or described can be executed in an order different from that shown here.

[0099] If the functions described in the method of this embodiment are implemented in the form of software functional units and sold or used as independent products, they can be stored in one or more computing devices readable storage media. Based on this understanding, the part of the embodiment of the present application that contributes to the prior art or the part of the technical solution can be embodied in the form of a software product, which is stored in a storage medium and includes several instructions to enable a computing device (which can be a personal computer, server, mobile computing device or network device, etc.) to perform all or part of the steps of the method described in each embodiment of the present application. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), disk or optical disk and other media that can store program code.

[0100] Those skilled in the art will appreciate that the embodiments of the present application can be provided as methods, systems, or computer program products. Therefore, the present application can adopt the form of complete hardware embodiments, complete software embodiments, or embodiments in combination with software and hardware. Moreover, the present application can adopt the form of a computer program product implemented on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) that contain computer-usable program code. The scheme in the embodiments of the present application can be implemented in various computer languages, for example, object-oriented programming language Java and literal scripting language JavaScript, etc.

[0101] The present application is described with reference to the flowcharts and / or block diagrams of the methods, devices (systems), and computer program products according to the embodiments of the present application. It should be understood that each process and / or box in the flowchart and / or block diagram, as well as the combination of the processes and / or boxes in the flowchart and / or block diagram, can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general-purpose computer, a special-purpose computer, an embedded processor, or other programmable data processing device to generate a machine, so that the instructions executed by the processor of the computer or other programmable data processing device generate instructions for implementing the processes in the flowchart and / or block diagram. Figure 1 A process or multiple processes and / or boxes Figure 1 A device that provides the functions specified in a block or multiple blocks.

[0102] These computer program instructions may also be stored in a computer-readable memory capable of directing a computer or other programmable data processing device to operate in a specific manner, so that the instructions stored in the computer-readable memory produce an article of manufacture including an instruction device, which implements the process Figure 1 A process or multiple processes and / or boxes Figure 1 A function specified in one or more boxes.

[0103] These computer program instructions can also be loaded onto a computer or other programmable data processing device so that a series of operating steps are executed on the computer or other programmable device to produce a computer-implemented process, thereby providing instructions for implementing the process in the computer or other programmable device. Figure 1 A process or multiple processes and / or boxes Figure 1 A step that specifies a function in one or more boxes.

[0104] Although the preferred embodiments of the present application have been described, those skilled in the art may make other changes and modifications to these embodiments once they have learned the basic creative concept. Therefore, the appended claims are intended to be interpreted as including the preferred embodiments and all changes and modifications falling within the scope of the present application.

[0105] Obviously, those skilled in the art can make various changes and modifications to the present application without departing from the spirit and scope of the present application. Thus, if these modifications and variations of the present application fall within the scope of the claims of the present application and their equivalents, the present application is also intended to include these modifications and variations.

Claims

1. A method for automatically recommending government service items and jurisdictions, characterized in that: Includes steps: S1. Automatically match user address information based on basic information filled in by the user; S2. tracing back to the multiple-level superior administrative districts to which the user's address information belongs through user address query, and tracing back to the multiple-level superior administrative districts to which the user's current location belongs through user current location query; S3. Based on the user's address information and current location, the intersection of the administrative level stipulated by the state and the administrative level stipulated locally for handling matters is taken to determine the appropriate location for government service matters and push it to the user.

2. The method for automatically recommending government service items and jurisdictions according to claim 1 is characterized in that: The step S1 specifically includes the following steps: S11, obtaining basic information filled in by the user; S12. According to the basic information filled in by the user, match and extract the user address information from the user database.

3. The method for automatically recommending government service items and jurisdictions according to claim 2 is characterized in that: The step S1 further comprises the steps of: S13. Compare the extracted user address information with the government administrative division information to confirm the correctness of the user address information. If incorrect, return to the user to re-fill in the basic information.

4. The method for automatically recommending government service items and jurisdictions according to claim 3 is characterized in that: The step S12 specifically includes the following steps: S121. If the user's affairs are for personal business, matching and extracting the user's address information from the user database as a native place address or a residential address; S122. If the matter handled by the user is not a personal business, the user address information is matched and extracted from the user database as a company address or a residential address.

5. The method for automatically recommending government service items and jurisdictions according to claim 1 is characterized in that: The step S2 specifically includes the following steps: S21, extracting the street / township to which the user belongs according to the matched user address information, and further querying and tracing back to the district / county to which the user belongs and then to the city; S22, locating the current position of the user according to the portable positioning signal of the user, wherein the portable positioning signal includes a signal from the user's mobile phone or a positioning signal from a smart wearable device with a positioning function; S23. Extract the street / township to which the user's current location belongs based on the user's current location, and further query and trace back to the district / county to which it belongs and then to the city.

6. The method for automatically recommending government service items and jurisdictions according to claim 1 is characterized in that: The step S3 specifically comprises the following steps: S301. If the current location of the user and the jurisdiction of the government service item belong to the same administrative region, the level of the item is determined according to the requirements of the unified elements of the item to be handled; S302, obtaining optional jurisdictions according to the administrative divisions related to the exercise level and the user address information; S303, query the historical records of the affairs handling database of the optional affairs and jurisdictions in the past year, find all the records of the affairs and jurisdictions of the corresponding affairs and addresses that have been handled, perform statistical analysis on the record data, and obtain the first and second choices of the affairs and jurisdictions; S304. Refer to the government service item authority list updated in real time by each administrative unit, and finally determine the corresponding item authority selection item; S305. Recommend the best place of jurisdiction for the corresponding matter from the options of the place of jurisdiction for the corresponding matter based on the maximum number of historical handling times or the shortest distance.

7. The method for automatically recommending government service items and jurisdictions according to claim 6 is characterized in that: The step S3 further comprises the steps of: S311. If the user's current location and the jurisdiction of the government service item do not belong to the same administrative region, further inquire about the possibility of handling the item in a different location; S312. If the matters to be handled can be handled off-site at the user's current location, the government service database is queried based on the user's current location to obtain the location of the off-site matter handling authority corresponding to the user's current location.

8. An automatic recommendation device for government service matters and jurisdictions, characterized in that: include: User address information matching module, used to automatically match user address information according to the basic information filled in by the user; The multi-layer upper-level administrative district query and tracing module is used to query and trace the multi-layer upper-level administrative district to which the user's address information belongs through the user's address query, and to query and trace the multi-layer upper-level administrative district to which the user's current location belongs through the user's current location query; The jurisdiction push module is used to take the intersection of the administrative level stipulated by the state and the administrative level stipulated locally for handling matters, determine the optimal or suboptimal jurisdiction and push it to users.

9. An electronic device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, characterized in that: When the processor executes the computer program, it implements the steps of the method for automatically recommending the jurisdiction of government service items as described in any one of claims 1 to 7.

10. A storage medium, comprising a stored program, which controls a device where the storage medium is located to execute the steps of the method for automatically recommending government service matters and jurisdictions as described in any one of claims 1 to 7 when the program is executed.

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