Inventory management method, apparatus and device for airport service resources, and storage medium

Abstract

The invention belongs to the technical field of aviation, and provides an inventory management method, device and equipment for airport service resources and a storage medium, the method comprises the following steps: creating each piece of service information and establishing a form item corresponding to each piece of service information, each piece of service information corresponding to one piece of service of an airport; determining a target service required by the target passenger and a resource corresponding to the target service based on the form item; when the resource belongs to the consumption type resource, reducing the inventory quantity of the resource at the target date according to the service time period specified by the target passenger, the target date being the date where the service time period is located; or when the resources belong to the cyclic resources, determining a target idle resource in the resources based on the service time period corresponding to the target passenger, and updating the resource state of the target idle resource in the service time period to be occupied from idle. The utilization rate of airport service resources is improved.

Description

Technical Field

[0001] The present disclosure belongs to the field of aviation technology, and in particular relates to an inventory management method, device, equipment and storage medium for airport service resources. Background Art

[0002] In order to improve the quality of passenger services, airports have continuously launched a variety of passenger services. Passenger services include: wheelchair services, pet consignment services, VIP services, first-passenger services, etc. However, large-scale passenger travel will trigger a surge in demand for various services. Due to the limited number of service resources such as airport service personnel and airport wheelchairs, the utilization rate of service resources is particularly important when the demand for services is large. Although some airports have achieved digital management of some service resources, due to the diversity and personalization of service resources, various service resources have not been systematically managed. Therefore, how to systematically manage various passenger service resources to improve the utilization rate of service resources so that as many passengers as possible can enjoy the corresponding services provided by the airport is a problem that needs to be solved in this field. Summary of the invention

[0003] To solve the above problems, the present disclosure provides an inventory management method, device, electronic device and storage medium for airport service resources, which aims to improve the utilization rate of airport service resources.

[0004] In order to achieve the above objectives, the present disclosure mainly provides the following technical solutions:

[0005] In a first aspect, the present disclosure provides an inventory management method for airport service resources, comprising:

[0006] Create each service information and establish the form items corresponding to each service information. Each service information corresponds to a service of the airport;

[0007] Determine the target service required by the target passenger of the airport and the resources corresponding to the target service based on the form items;

[0008] When the resource is a consumable resource, the inventory quantity of the resource on the target date is reduced according to the service period specified by the target passenger, where the target date is the date of the service period; or

[0009] When the resource is a cyclic resource, a target idle resource is determined from the resources based on the service period corresponding to the target passenger, and the resource state of the target idle resource in the service period is updated from idle to occupied.

[0010] In a second aspect, the present disclosure provides an inventory management device for airport service resources, the device comprising:

[0011] A creation unit, used to create each service information and establish a form item corresponding to each service information, each service information corresponds to a service of the airport;

[0012] A determination unit, configured to determine, based on the form items, a target service required by a target passenger at the airport and resources corresponding to the target service;

[0013] A quantity reduction unit, used for reducing the inventory quantity of the resource on a target date according to the service period specified by the target passenger when the resource is a consumable resource, wherein the target date is the date of the service period;

[0014] The state updating unit is used for updating the resource state of the resource from idle to occupied in the service period based on the service period corresponding to the target passenger when the resource is a cyclic resource.

[0015] On the other hand, the present disclosure further provides a storage medium, which is used to store a computer program, wherein when the computer program is running, the device where the storage medium is located is controlled to execute the method of the first aspect above.

[0016] On the other hand, the present disclosure also provides an electronic device, comprising at least one processor, and at least one memory and a bus connected to the processor; wherein the processor and the memory communicate with each other through the bus; and the processor is used to call program instructions in the memory to execute the method of the first aspect as described above.

[0017] Compared with the prior art, the present invention has the following advantages:

[0018] The disclosure conducts unified warehousing management for all the service resources of the airport. When the target passenger needs the service resources, the corresponding service resources can be selected based on all the current remaining inventories. The disclosure divides the resources into consumable resources and circulating resources. According to the service period corresponding to the target passenger, the inventory quantity of the consumable resources on the target date is subtracted so as to update the current inventory balance in real time, and the resource status of the target idle resources of the circulating resources is updated to the occupied status, so that the subsequent passengers can select the corresponding service period based on all the idle resources. The disclosure effectively manages various service resources and improves the utilization rate of service resources by managing the inventory of all the service resources of the airport.

[0019] Other features and advantages of the present disclosure will be described in the following description, and partly become apparent from the description, or be understood by implementing the present disclosure. The purpose and other advantages of the present disclosure can be realized and obtained by the structures pointed out in the description, claims and drawings. BRIEF DESCRIPTION OF THE DRAWINGS

[0020] In order to more clearly illustrate the embodiments of the present disclosure or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are some embodiments of the present disclosure. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative work.

[0021] Figure 1 A schematic diagram of a flow chart of an inventory management method for airport service resources according to an embodiment of the present disclosure is shown;

[0022] Figure 2 A schematic diagram showing a flow chart of another inventory management method for airport service resources according to an embodiment of the present disclosure;

[0023] Figure 3 A service form configuration interface according to an embodiment of the present disclosure is shown;

[0024] Figure 4a A resource calendar interface according to an embodiment of the present disclosure is shown;

[0025] Figure 4b A resource manual configuration interface according to an embodiment of the present disclosure is shown;

[0026] Figure 4c A resource rollback configuration interface according to an embodiment of the present disclosure is shown;

[0027] Figure 5a The fixed duration selection interface of the service period according to the embodiment of the present disclosure is shown;

[0028] Figure 5b The interface for selecting a service period with an unfixed duration according to an embodiment of the present disclosure is shown;

[0029] Figure 5c An idle resource service period selection interface according to an embodiment of the present disclosure is shown;

[0030] Figure 5d The on-site confirmation time display interface according to an embodiment of the present disclosure is shown;

[0031] Figure 6 A schematic structural diagram of an inventory management device for airport service resources according to an embodiment of the present disclosure is shown;

[0032] Figure 7 A schematic diagram of the structure of an electronic device according to an embodiment of the present disclosure is shown. DETAILED DESCRIPTION

[0033] In order to make the purpose, technical solution and advantages of the embodiments of the present disclosure clearer, the technical solution in the embodiments of the present disclosure will be clearly and completely described below in conjunction with the drawings in the embodiments of the present disclosure. Obviously, the described embodiments are part of the embodiments of the present disclosure, not all of the embodiments. Based on the embodiments in the present disclosure, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present disclosure.

[0034] In recent years, the proportion of passengers traveling for tourism, visiting relatives, etc. has continued to rise. Civil transport airports have strengthened their service capabilities for first-time passengers, special passengers, and elderly passengers in order to enhance passengers' travel experience and ensure travel efficiency.

[0035] However, the large number of passengers has triggered a surge in demand for diversified travel services, such as wheelchair passenger services, pet check-in services, VIP services, first-ride services, and elderly passenger services, resulting in a mismatch between service resources and passenger service needs. First, the number of service resources such as airport service personnel and airport wheelchairs is limited, and there is no guarantee that passengers in need can enjoy the services provided by the airport; second, the airport lacks digital management tools and is unable to dynamically analyze and predict resources in order to make decisions on resource quantity allocation; third, due to the complexity and diversity of resources, it is impossible to achieve real-time dynamic management of inventory across departments.

[0036] In addition, the digitalization process of each airport is different. Although some airports have realized digital management of inventory resources, the diversification and personalization of services make it impossible to accurately match the quantity of service resources and service capabilities in terms of data. On the one hand, for rented or borrowed service resources, real-time adjustments to inventory are required, and automatic synchronization cannot be achieved; on the other hand, when passengers complete service reservations online, it is impossible to accurately match service resources in real time to inform passengers of the reservation results, and management personnel need to query and process operations in multiple systems. The isolated construction and management mode of each system results in a poor travel experience for passengers.

[0037] Therefore, how to systematically manage various service resources is an urgent problem to be solved. The disclosed embodiment takes inventory management as the starting point to perform closed-loop management of passenger service resources to improve the utilization rate of service resources and ensure the travel experience of passengers. The disclosed embodiment provides an airport service resource management system including a service management module, a resource management module, an inventory management module and a work order management module.

[0038] The purpose of the service management module is to build a standardized service management tool exclusive to the airport. Relying on the coordinated use of management tools, service-related business information, process information and preconditions for service provision are configured to establish localized service products for the airport and realize the integrated coordination of service processes within the airport.

[0039] The resource management module aims to build a diversified resource management tool. Relying on the association capabilities of the resource management tool, the airport's multi-form service resources can be digitally managed, and the link relationship between services and inventory can be created to solve the information blockage problem between various management departments and enhance the utility value of resource management work.

[0040] The purpose of the inventory management module is to create flexible and open management capabilities for resource inventory quantities. With resource attributes as the core, and centered around the consumption and replenishment of resource inventory, real-time and flexible inventory management is built to strengthen inventory query and consumption capabilities for services, meeting the airport's resource inventory management and service collaboration management needs.

[0041] The work order management module is based on service process information and is guided by the collaboration of various departments within the airport. On the one hand, it manages the traces of passenger service work and facilitates the storage and analysis of work data. On the other hand, it builds a bridge for collaborative management between departments. For services that require collaborative management and approval, they are circulated in the form of work orders to ensure the implementation of the business.

[0042] The disclosed embodiment realizes closed-loop management of the entire process of service resources through four modules in the airport service resource management system. The following is a detailed description of the functions of each module.

[0043]

[0044] Table 1 Function list of each module of airport service resource management system

[0045] Corresponding to the above-mentioned airport service resource management system, the embodiment of the present disclosure also provides an inventory management method for airport service resources. Figure 1 As shown, the inventory management method of airport service resources in the embodiment of the present disclosure includes:

[0046] 101. Create each piece of service information and establish a form item corresponding to each piece of service information. Each piece of service information corresponds to a service of the airport.

[0047] The disclosed embodiment creates corresponding service information for each service of the airport. After the service information is created, in order to achieve standardized information management for each service information, the form items corresponding to each service information can be obtained according to the form configuration data input by the user.

[0048] 102. Determine the target services required by the target passengers at the airport and the resources corresponding to the target services based on the form items.

[0049] The target passenger is the passenger who currently needs airport service resources. The target passenger can be determined by the passenger's identity information or ticket information. The resources in the disclosed embodiment refer to airport passenger service resources.

[0050] In this step, when the target passenger needs airport services, a service ticket can be created through the display terminal, and the corresponding form items can be used to receive the input passenger information and confirm the required target service. After the service resource management system determines the target service, it will automatically match the various resources corresponding to the target service. The terminal operator can be an airport staff or the target passenger himself.

[0051] 103. When the resource is a consumable resource, the inventory quantity on the target date of the resource shall be reduced according to the service period specified by the target passenger, where the target date is the date of the service period.

[0052] Among them, the resources in the embodiments of the present disclosure can be divided into consumable resources and recyclable resources. Consumable resources are resources that cannot be used to serve other passengers again after being used by passengers. Consumable resources are such as pet check-in boxes. The inventory of pet check-in boxes will be replenished at 10 pm every day, and the number will be replenished to 100 boxes. Recyclable resources are resources that can be reused, such as airport wheelchairs.

[0053] In this step, after a resource is determined, it is determined whether the resource type of the resource is consumable or recyclable. When the resource type is consumable, the date of the service period can be found according to the service period specified by the target passenger, and the target date can be determined. The inventory quantity of the resource on the target date is reduced by 1. If multiple resources are required, the corresponding number of resources is reduced. For example, if the target passenger needs 2 pet check-in boxes, the inventory quantity on the target date is reduced by 2.

[0054] The disclosed embodiment will pre-configure the recent daily inventory quantity according to the actual scenario of the airport. For example, the inventory quantity of pet consignment boxes for each day in February is set to 100. When a passenger needs a pet consignment box on a target date, the inventory quantity on the target date is reduced by 1.

[0055] 104. When the resource is a cyclic resource, a target idle resource is determined from the resources based on the service period corresponding to the target passenger, and the resource state of the target idle resource in the service period is updated from idle to occupied.

[0056] Among them, the cyclic resource is a resource that can be automatically rolled back to serve the next passenger. The target idle resource is an idle resource in the resource corresponding to the target passenger. The resource status of all resources in the embodiment of the present disclosure can be idle or occupied.

[0057] In this step, when the resource is determined to be a cyclic resource, the target idle resource can be determined from all idle resources of the resource according to the service period specified by the target passenger or the service period corresponding to the ticket information of the target passenger, and the resource state of the target idle resource in the service period is updated from the idle state to the occupied state.

[0058] The disclosed embodiment performs unified warehousing management on all the service resources of the airport. When the target passenger needs a service resource, the corresponding service resource can be selected based on all the current remaining inventory. The disclosed embodiment divides the resources into consumable resources and cyclical resources. According to the service period corresponding to the target passenger, the inventory quantity of the target date of the consumable resource is subtracted to update the current inventory balance in real time, and the resource status of the target idle resource of the cyclical resource is updated to the occupied status, so that the next passenger can clearly understand which idle resources are available for selection. The disclosed embodiment effectively manages various service resources and improves the utilization rate of service resources by managing the inventory of all the service resources of the airport.

[0059] In order to explain in more detail an inventory management method for airport service resources proposed in the present disclosure, the present disclosure proposes an embodiment of another inventory management method for airport service resources. The specific implementation steps of the embodiment of the present disclosure are as follows: Figure 2 As shown, including:

[0060] 201. Generate multiple service information according to each service configuration data input by the user, and determine the form item corresponding to each service information according to each form configuration data input by the user.

[0061] The service information is used to indicate the information of the corresponding service. Each service information corresponds to a different service. The service configuration data at least includes the service name, service point, and pre-setting information. The user in the embodiment of the present disclosure is an airport staff.

[0062] In this step, the user creates each service through the display terminal, configures the service form of each service, and configures the corresponding service process, thereby generating each service information.

[0063] Specifically, after the airport service resource management system in the disclosed embodiment is deployed, airport personnel need to sort out the existing passenger service business at the airport, determine the service name, remarks information, service points and other related static information, as well as the related content that passengers need to provide before providing passenger services. After completing the information confirmation, airport personnel can create services through the service information management function in the service management of the airport service resource management system, and perform online maintenance on the service name, remarks information, service points and other related static information to form a hub associated with work orders and resources. After the creation is completed, accounts with relevant permissions can view the service in various modules of the present invention. At the same time, for the services that have been created, airport personnel can modify, edit, and delete the services in the service information management function. After the processing is completed, the information is synchronized in real time.

[0064] To ensure the uniformity of services, you can also configure service forms, and airport staff can manage service forms in a unified manner. For example, enter the service form management page in service management, select the maintained service information, and maintain the field names, filling order, filling method, and whether it is required for passengers to provide, such as Figure 3 shown.

[0065] (1) The field name is the relevant information that needs to be collected, such as "passenger name", "ID number", etc.

[0066] (2) The filling order is the order in which the administrator fills in the fields when creating a work order on the "Service Work Order Management" page, such as "1", "2", "3", etc.

[0067] (3) The filling method is a drop-down selection, which includes "text input" and "drop-down list". After selecting text input, airport staff can manually enter relevant information when serving passengers; if selecting "drop-down list", it is necessary to maintain the drop-down list information, such as "yes" and "no". On the one hand, it is possible to standardize the management of the confirmed filling content, and on the other hand, the drop-down list can reduce the workload of manual input.

[0068] (4) Whether it is a required field or not, further standardizes the filling work of service personnel and further clarifies the required items of form information.

[0069] By configuring the above four functions, you can complete the configuration of the service form.

[0070] In addition, some services require collaboration and approval from multiple departments, so the service processes of each service need to be configured. Airport personnel can set the number of service ticket transfers and configure the corresponding department information through the service process management in service management according to the actual business processing process.

[0071] The disclosed embodiment combines the localized business and management characteristics of the airport, provides a set of management methods adapted to local conditions, conducts closed-loop management of the entire process of passenger services, and can trace service information to support future analysis and tracing of relevant information.

[0072] 202. Generate multiple resource information according to each resource configuration data input by the user.

[0073] The resource information is used to indicate the information of the corresponding resource. Each piece of resource information corresponds to a different resource.

[0074] In the disclosed embodiment, the airport can sort out existing resources or multiple types of information involved in the service to determine relevant static information such as resource names and notes. After completing the information confirmation, the resource information management function in the resource management can be used to create resource information, configure relevant static information such as resource names and notes, and perform online maintenance to form object information for inventory data management. After the creation is completed, accounts with relevant permissions can view the resource in various menus under resource management.

[0075] 203. In response to a binding instruction for binding each service information to corresponding resource information, generate a plurality of association relationships.

[0076] The association relationship is used to indicate the association relationship between the corresponding service information and its corresponding resource information.

[0077] In the disclosed embodiment, after completing resource configuration, for some resources, such as onboard wheelchairs, ground wheelchairs, pet check-in boxes, etc., the consumption of resources is associated with services, or when serving passengers, it is necessary to understand the remaining situation of resources in real time, then an association relationship between resources and services can be established. In the resource association management in resource management, select the maintained resource information and the maintained service information, and perform binding management to complete the configuration of the association relationship. At the same time, resources and services are many-to-many associations, that is, one resource can be bound to multiple services, and one service can be bound to multiple resources.

[0078] 204. Perform inventory configuration for each resource.

[0079] In the embodiment of the present disclosure, the resources that have been configured can be configured for inventory. And the idle resources can be occupied by forming a work order, and the occupied resources cannot be reused. The configuration of the resource inventory in the embodiment of the present disclosure includes three methods: resource calendar configuration, manual configuration, and rollback configuration.

[0080] Resource calendar configuration: For consumable resources with relatively stable quantity and consumed when used, such as pet shipping boxes, resource calendar management can be used to dynamically manage data. Airport staff can select the calendar of the current day or a future day on the calendar and enter relevant information. The available resource quantity from 0:00 to 23:59 on the current day is the calendar quantity. Figure 4a shown.

[0081] Manual configuration: For consumable or cyclic resources with uncertain replenishment time and quantity, the current quantity of resources can be modified dynamically in real time through manual configuration, such as Figure 4b As shown. Total quantity of resources = idle quantity + occupied quantity. For example, if the total real-time inventory resources are 20 and the real-time replenishment inventory is 10, the total quantity can be modified from 20 to 30, and the idle quantity will automatically be "+10". After the work order is processed, the inventory occupied by the work order is automatically cancelled, that is, "occupied - 1" and "total quantity - 1".

[0082] Rollback configuration: For cyclic resources such as ground wheelchairs, VIP lounges, and manual services, after the service is completed, the relevant resources can be automatically rolled back and serve the next passenger. Rollback configuration can be performed to ensure efficient use of resources. Circular resources can set the resource start occupancy time to N hours before departure or a manually selected time, and the occupancy end time to N hours after the aircraft takes off or a manually selected time or a fixed duration, such as Figure 4c shown.

[0083] The disclosed embodiments can effectively help airports solve resource inventory management problems in passenger service scenarios through the above three modes, and coordinate with the work order management function to effectively roll back or calculate the inventory, thereby alleviating the problems of easy errors, complexity, and low real-time performance in manual inventory management.

[0084] 205. Display the airport service work order creation interface corresponding to the form item, create a work order based on the service work order creation interface, and determine the target service required by the target passenger.

[0085] For example, after the target passenger arrives at the airport and goes to the service counter to raise relevant travel service needs, the airport staff can open the service ticket creation interface in the service ticket management of the work order management, create a service ticket, and communicate with the target passenger about the form items that need to be filled in to fill in the form.

[0086] 206. Based on the target service, the association relationship corresponding to the target service is searched in each association relationship to obtain the target association relationship, and the target service and the target association relationship are used to determine the resource corresponding to the target service.

[0087] In this step, after determining the target service selected by the target passenger, the airport service resource management system searches for the association relationship corresponding to the target service in each association relationship to obtain the target association relationship, thereby determining the resources corresponding to the target service.

[0088] 207. When the resource is consumable, reduce the inventory quantity on the target date according to the service period specified by the target passenger.

[0089] In one achievable method, the specific steps of processing consumable resource inventory are as follows:

[0090] Step 1: When the resource is a consumable resource, display the resource calendar interface.

[0091] The calendar interface is used to indicate the daily inventory balance of the resource for the current month.

[0092] Step 2: In response to the specified date instruction, determine the target date of the target passenger, and determine the service time period specified by the target passenger by displaying the time period determination interface of the target date, wherein a work order submission button is provided on the time period determination interface.

[0093] In this step, airport staff enters the time period determination interface by clicking the calendar number of the target date in the calendar interface according to the needs of the target passengers. Figure 4a Click the number 5 of February 1, 2023, and you will enter the corresponding time period determination interface. The time period determination interface is used to determine the specific service time period and related information. A work order submission button can be set on the time period determination interface. Airport personnel can use the work order submission button to end the work order or enter the next process link.

[0094] Step 3: In response to the triggering operation of the work order submit button, the inventory quantity of the resource within the target date is reduced by 1.

[0095] In the disclosed embodiment, if the work order does not need to be carried out across departments, the work order can be directly ended, and the inventory within the target date will be reduced by 1, so as to realize real-time dynamic management of consumable resource inventory.

[0096] The disclosed embodiment manages consumable resources in the form of a resource calendar, and intuitively and conveniently manages the inventory of each consumable resource.

[0097] 208. When the resource is a cyclic resource, based on the service period corresponding to the target passenger, a target idle resource is determined from the resources, and the resource state of the target idle resource in the service period is updated from idle to occupied.

[0098] After creating a work order, in the embodiment of the present disclosure, the corresponding service period can be selected according to the target date corresponding to the target passenger, such as Figure 5aAs shown in the figure, the service period can be a fixed time or the service period can be specified by the passenger, such as Figure 5b After determining the service period, the resource status of each resource in the same resource can also be displayed in unit time, such as Figure 5c As shown, the resource occupation can be calculated in 10-minute dimensions. For example, if you need to occupy 9:10-10:00, query the available quantity during this period and return the remaining resource quantity 2. The remaining IDs are: CC82 (VIP Room 2) and CC84 (VIP Room 4).

[0099] In addition, the disclosed embodiment can also automatically select a service time period for the target passenger using the departure time corresponding to the target passenger, so as to lock the service resources.

[0100] In one achievable method, the specific steps of circular resource inventory processing are as follows:

[0101] Step 1: Use the service ticket creation interface to determine the target passenger's passenger information, including the departure time.

[0102] Step 2: When the resource is a cyclic resource, determine the service time period corresponding to the target passenger based on the departure time.

[0103] Among them, the take-off time belongs to the service period.

[0104] The disclosed embodiment automatically allocates a service time period including the departure time to the target passenger according to the departure time. For example, the departure time of the target passenger's flight information is 15:00 on February 7, 2023. Then the service time period of the VIP lounge service can be set from 12:30 on February 7, 2023 to 15:30 on February 7, 2023.

[0105] Step 3: Use the service period to determine the target idle resources among the resources.

[0106] Step 4: The resource status of the target idle resource during the service period is updated from idle to occupied.

[0107] Step 5: Generate a correlation relationship between the passenger information and the service time period based on the passenger information and the service time period.

[0108] After determining the target idle resource, the embodiment of the present disclosure binds the service time period of the target idle resource and the passenger information of the target passenger to generate an association relationship between the two.

[0109] Step 6: Determine the on-site confirmation time based on the service time and departure time.

[0110] Among them, the on-site confirmation period includes the on-site confirmation start time and the on-site confirmation deadline.

[0111] The disclosed embodiment can make reservations for service resources in advance, and after the target passenger arrives at the site, on-site confirmation of the use of the reserved resources can be performed. Through on-site confirmation of the time period, feedback can be given to the inventory management, so that the airport service resource management system can know whether the target passenger uses the corresponding resources according to the scheduled service time period. When the target passenger does not use the resources, in order to improve the resource utilization rate, the resource status can be updated from occupied to idle so that subsequent passengers can use the resources. The disclosed embodiment further improves the efficiency of resource utilization through on-site confirmation of the time period. Similarly, the inventory quantity will be increased accordingly for consumable resources.

[0112] Step 7: If no confirmation instruction is received within the on-site confirmation period, the resource status of the target idle resource within the service period is updated from occupied to idle, and the association relationship is deleted.

[0113] In this step, after the target passenger does not use the corresponding resource, the service time period of the corresponding resource and the passenger information are unbound so that subsequent passengers can use the resource.

[0114] 209. Determine whether the work order needs to be circulated. If so, circulate the work order; if not, end the work order.

[0115] After the work order is created in the embodiment of the present disclosure, the work order will be judged according to the data configured in the service process management and the processing rules of the work order; if no circulation is required, the work order creator can directly close the work order after completing the service; if circulation is required, after the work order is generated, the work order will automatically flow to the next management department or manager, and each manager needs to process the work order before closing the work order.

[0116] The disclosed embodiments improve the efficiency of airport inventory management, and while ensuring the real-time and effectiveness of the inventory, reduce the management work of airport personnel.

[0117] Based on the above method, the embodiment of the present disclosure provides an inventory management device for airport service resources, which is used to improve the utilization rate of airport service resources. The embodiment of the device corresponds to the aforementioned method embodiment. For ease of reading, this embodiment will not repeat the details of the aforementioned method embodiment one by one, but it should be clear that the device in this embodiment can correspond to all the contents of the aforementioned method embodiment. Figure 6 As shown, the device comprises:

[0118] A creation unit 31, used to create each piece of service information and establish a form item corresponding to each piece of service information, each piece of service information corresponds to a service of the airport;

[0119] A determination unit 32, for determining a target service required by a target passenger at the airport and resources corresponding to the target service;

[0120] A quantity reduction unit 33 is used to reduce the inventory quantity of the resource on a target date according to the service period specified by the target passenger when the resource is a consumable resource, wherein the target date is the date of the service period;

[0121] The state updating unit 34 is used for updating the resource state of the resource in the service period from idle to occupied based on the service period corresponding to the target passenger when the resource is a cyclic resource.

[0122] Furthermore, the creation unit includes:

[0123] A first generating module, for generating a plurality of service information according to each service configuration data input by a user, each service information corresponding to a different service, wherein the service configuration data at least includes a service name, a service location, and pre-information;

[0124] The determination module is used to determine the form items corresponding to each service information according to each form configuration data input by the user.

[0125] Furthermore, the creating unit also includes:

[0126] The second generation module generates a plurality of resource information according to each resource configuration data input by the user, each resource information corresponding to a different resource;

[0127] The response module is used to generate a plurality of association relationships in response to a binding instruction for binding each service information to the corresponding resource information, wherein the association relationship is used to indicate the association relationship between the corresponding service information and its corresponding resource information.

[0128] Further, the determining unit includes:

[0129] A creation module, used to display a service ticket creation interface corresponding to the form item, create a ticket based on the service ticket creation interface and determine the target service required by the target passenger;

[0130] A search module, used to search for an association relationship corresponding to the target service in each association relationship based on the target service, and obtain a target association relationship;

[0131] The determination module is used to determine the resources corresponding to the target service by using the target service and the target association relationship.

[0132] Further, the quantity reduction unit includes:

[0133] A display module, used for displaying a calendar interface of the resource when the resource is a consumable resource, wherein the calendar interface is used for indicating the inventory balance of the resource on each day of the month;

[0134] a determination module, configured to determine the target date of the target passenger in response to the specified date instruction, and determine the service time period specified by the target passenger by displaying a time period determination interface of the target date, wherein a work order submission button is provided on the time period determination interface;

[0135] The quantity reduction module is used to reduce the inventory quantity of the resource within the target date by 1 in response to the triggering operation of the work order submission button.

[0136] Further, the update status unit includes:

[0137] A first determination module, configured to determine the passenger information of the target passenger by using the service ticket creation interface, wherein the passenger information includes a departure time;

[0138] A second determination module is used to determine the service period corresponding to the target passenger based on the departure time when the resource is a cyclic resource, and the departure time belongs to the service period;

[0139] The third determination module is used to determine a target idle resource from the resources by utilizing the service period.

[0140] Furthermore, the updating status unit further includes:

[0141] A generating module, configured to generate an association relationship between the passenger information and the service period according to the passenger information and the service period;

[0142] A fourth determination module, configured to determine an on-site confirmation period based on the service period and the departure time, wherein the on-site confirmation period includes an on-site confirmation start time and an on-site confirmation end time;

[0143] The updating module is used for updating the resource status of the target idle resource in the service period from occupied to idle, and deleting the association relationship if no confirmation instruction is received in the on-site confirmation period.

[0144] Furthermore, the embodiment of the present disclosure also provides a processor, the processor is used to run a program, wherein the program executes the above Figure 1 -The method described in 5.

[0145] Furthermore, the embodiment of the present disclosure also provides a storage medium, wherein the storage medium is used to store a computer program, wherein when the computer program is running, the device where the storage medium is located is controlled to execute the above Figure 1 -The method described in 5.

[0146] Furthermore, the present disclosure provides an electronic device 4, such as Figure 7As shown, the device includes at least one processor 41, at least one memory 42 and a bus 43 connected to the processor 41; the processor 41 and the memory 42 communicate with each other through the bus 43; the processor 41 is used to call the program instructions in the memory 42 to execute the above-mentioned airport service resource inventory management method. The device in this article can be a server, a PC, a PAD, a mobile phone, etc.

[0147] Furthermore, the present disclosure also provides a computer program product, which, when executed on a data processing device, is suitable for executing a program that initializes the steps of the inspection method for network devices as described above.

[0148] Although the present disclosure has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or make equivalent replacements for some of the technical features therein; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the spirit and scope of the technical solutions of the embodiments of the present disclosure.

Claims

1. A method for inventory management of airport service resources, characterized in that: The method comprises: Create each service information and establish the form items corresponding to each service information. Each service information corresponds to a service of the airport; Determine the target service required by the target passenger and the resources corresponding to the target service based on the form items; When the resource is a consumable resource, the inventory quantity of the resource on the target date is reduced according to the service period specified by the target passenger, where the target date is the date of the service period; or When the resource is a cyclic resource, a target idle resource is determined from the resources based on the service period corresponding to the target passenger, and the resource state of the target idle resource in the service period is updated from idle to occupied.

2. The method according to claim 1, characterized in that Create each service information and establish the form items corresponding to each service information, including: Generate multiple service information according to each service configuration data input by the user, each service information corresponds to a different service, and the service configuration data at least includes a service name, a service point, and pre-information; According to the form configuration data input by the user, the form items corresponding to the service information are determined.

3. The method according to claim 2, characterized in that After determining the form items corresponding to the service information according to the form configuration data input by the user, the method further includes: Generate multiple resource information according to each resource configuration data input by the user, each resource information corresponds to a different resource; In response to a binding instruction for binding each service information to the corresponding resource information, a plurality of association relationships are generated, wherein the association relationships are used to indicate association relationships between the corresponding service information and its corresponding resource information.

4. The method according to claim 3, characterized in that Determine the target service required by the target passenger of the airport and the resources corresponding to the target service based on the form items, including: Displaying a service ticket creation interface corresponding to the form item, creating a ticket based on the service ticket creation interface and determining the target service required by the target passenger; Based on the target service, searching for an association relationship corresponding to the target service in each association relationship to obtain a target association relationship; The target service and the target association relationship are used to determine resources corresponding to the target service.

5. The method according to claim 4, characterized in that When the resource is a consumable resource, the inventory quantity of the resource on the target date is reduced according to the service period specified by the target passenger, including: When the resource is a consumable resource, a calendar interface of the resource is displayed, wherein the calendar interface is used to indicate the inventory balance of the resource on each day of the month; In response to the specified date instruction, the target date of the target passenger is determined, and the service time period specified by the target passenger is determined by displaying a time period determination interface of the target date, wherein a work order submission button is provided on the time period determination interface; In response to the triggering operation of the work order submission button, the inventory quantity of the resource within the target date is reduced by 1.

6. The method according to claim 4 or 5, characterized in that: When the resource is a cyclic resource, determining a target idle resource from the resource based on the service period corresponding to the target passenger includes: Determine the passenger information of the target passenger by using the service ticket creation interface, wherein the passenger information includes a departure time; When the resource is a cyclic resource, determining the service period corresponding to the target passenger based on the departure time, the departure time belonging to the service period; Utilizing the service period, a target idle resource is determined among the resources.

7. The method according to claim 6, characterized in that After the resource state of the target idle resource in the service period is updated from idle to occupied, the method further includes: generating an association relationship between the passenger information and the service time period according to the passenger information and the service time period; Determine an on-site confirmation period based on the service period and the departure time, wherein the on-site confirmation period includes an on-site confirmation start time and an on-site confirmation end time; If no confirmation instruction is received within the on-site confirmation period, the resource state of the target idle resource within the service period is updated from occupied to idle, and the association relationship is deleted.

8. An inventory management device for airport service resources, characterized in that: The device comprises: A creation unit, used to create each service information and establish a form item corresponding to each service information, each service information corresponds to a service of the airport; A determination unit, configured to determine, based on the form items, a target service required by a target passenger at the airport and resources corresponding to the target service; A quantity reduction unit, used for reducing the inventory quantity of the resource on a target date according to the service period specified by the target passenger when the resource is a consumable resource, wherein the target date is the date of the service period; The state updating unit is used for updating the resource state of the resource from idle to occupied in the service period based on the service period corresponding to the target passenger when the resource is a cyclic resource.

9. An electronic device, characterized in that: The device includes at least one processor, and at least one memory and a bus connected to the processor; wherein the processor and the memory communicate with each other through the bus; and the processor is used to call program instructions in the memory to execute the method described in any one of claims 1-7.

10. A computer storage medium, characterized in that: The storage medium is used to store a computer program, wherein when the computer program is running, the device where the storage medium is located is controlled to execute the method according to any one of claims 1 to 7.

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