Parking lot information processing method and device, equipment and storage medium

Abstract

The invention discloses a parking lot information processing method, device and equipment and a storage medium, and relates to the technical field of parking lot management, and the method comprises the steps: obtaining parking lot attribute information and parking lot feedback information of a parking lot from a plurality of channels; analyzing the parking lot attribute information and the parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot; and comprehensively displaying the multi-dimensional scoring result according to a preset display rule. According to the invention, based on the parking lot attribute information and the parking lot feedback information, the multi-dimensional scoring result of the parking lot is obtained through analysis, and the multi-dimensional scoring result of the parking lot is comprehensively displayed, so that the parking lot information and the parking lot evaluation information can be timely and accurately reflected, and more convenient and accurate parking lot information is provided for users.

Description

Technical Field

[0001] The present invention relates to the technical field of parking lot management, and in particular to a parking lot information processing method, device, equipment and storage medium. Background Art

[0002] At present, the collection and management of parking lot information mainly rely on manual recording. However, the manual recording method of staff has a lag, making it difficult to update parking lot information such as parking space failure conditions, parking fees, and parking lot environment in a timely manner. For users, since they cannot obtain real-time and accurate parking lot information, it is easy for users to encounter problems such as the displayed information not matching the actual situation when choosing a parking lot, which reduces the user experience. Summary of the invention

[0003] Based on this, it is necessary to provide a parking lot information processing method, device, equipment and storage medium for the above technical problems to solve at least one of the above technical problems.

[0004] The present invention provides a parking lot information processing method, comprising:

[0005] Obtain parking lot attribute information and parking lot feedback information from multiple channels;

[0006] Analyze the parking lot attribute information and the parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot;

[0007] The multi-dimensional scoring results are comprehensively displayed according to preset display rules.

[0008] Optionally, according to a parking lot information processing method provided by the present invention, the parking lot attribute information includes at least one or more of the parking lot infrastructure information and the number of parking spaces collected by parking lot staff; the parking lot feedback information includes at least one or more of the parking lot environment image collected by the user, the first evaluation information fed back by the user on the difficulty of parking, the second evaluation information fed back by the user on the completeness of the infrastructure in the parking lot, the third evaluation information fed back by the user on the cleanliness condition in the parking lot, and the experience satisfaction fed back by the user.

[0009] Optionally, according to a parking lot information processing method provided by the present invention, the analyzing the parking lot attribute information and the parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot includes:

[0010] Analyze the number of parking spaces and / or the first evaluation information to obtain a parking difficulty score result;

[0011] Analyze the infrastructure information and / or the second evaluation information to obtain a facility perfection score result;

[0012] Analyze the parking lot environment image and / or the third evaluation information to obtain a cleanliness score result;

[0013] Determine a satisfaction rating result based on the experience satisfaction of the user feedback;

[0014] An environment score result is determined based on one or more of the facility completeness score result, the cleanliness score result, and the satisfaction score result.

[0015] Optionally, according to a parking lot information processing method provided by the present invention, the analyzing the number of parking spaces and / or the first evaluation information to obtain a parking difficulty score result includes:

[0016] Obtaining the entry and exit records of the parking lot;

[0017] Determining an average parking space utilization rate of the parking lot based on the number of parking spaces and the entry and exit records;

[0018] The parking difficulty score result is determined based on the parking space utilization rate and / or the first evaluation information.

[0019] Optionally, according to a parking lot information processing method provided by the present invention, the analyzing the parking lot environment image and / or the third evaluation information to obtain a cleanliness score result includes:

[0020] Performing image recognition on the parking lot environment image to determine a first score according to the image recognition result; and / or performing quantitative analysis on the third evaluation information to obtain a second score;

[0021] The cleanliness score result is determined based on the first score and / or the second score.

[0022] Optionally, according to a parking lot information processing method provided by the present invention, the comprehensive display of the multi-dimensional scoring results according to a preset display rule includes:

[0023] Based on the multi-dimensional scoring results, extract at least one keyword from each dimension scoring result;

[0024] The occurrence frequency of each keyword is counted, so as to generate word cloud information for display based on the occurrence frequency of each keyword.

[0025] Optionally, according to a parking lot information processing method provided by the present invention, after analyzing the parking lot attribute information and the parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot, the method further includes:

[0026] extracting negative results from the multi-dimensional scoring results;

[0027] Generating corrective suggestions based on the negative results and the frequency of occurrence of the negative results;

[0028] The rectification suggestions are pushed to the parking lot operator.

[0029] The present invention also provides a parking lot information processing device, comprising:

[0030] An acquisition module, used to acquire parking lot attribute information and parking lot feedback information of the parking lot from multiple channels;

[0031] An analysis module, used to analyze the parking lot attribute information and the parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot;

[0032] The display module is used to comprehensively display the multi-dimensional scoring results according to preset display rules.

[0033] The present invention also provides a computer device, comprising a memory, a processor, and computer-readable instructions stored in the memory and executable on the processor, wherein the processor implements the parking lot information processing method when executing the computer-readable instructions.

[0034] The present invention also provides one or more readable storage media storing computer-readable instructions, and the computer-readable instructions implement the above parking lot information processing method when executed by a processor.

[0035] The above-mentioned parking lot information processing method, device, equipment and storage medium include: obtaining parking lot attribute information and parking lot feedback information of the parking lot; analyzing the parking lot attribute information and the parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot; and comprehensively displaying the multi-dimensional scoring result according to a preset display rule. The present invention analyzes and obtains a multi-dimensional scoring result of the parking lot based on the parking lot attribute information and the parking lot feedback information, and comprehensively displays the multi-dimensional scoring result of the parking lot, so as to timely and accurately reflect the parking lot information and parking lot evaluation information, and provide users with more convenient and accurate parking lot information. BRIEF DESCRIPTION OF THE DRAWINGS

[0036] In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the accompanying drawings required for use in the description of the embodiments of the present invention will be briefly introduced below. Obviously, the accompanying drawings in the following description are only some embodiments of the present invention. For ordinary technicians in this field, other accompanying drawings can be obtained based on these accompanying drawings without paying creative labor.

[0037] Figure 1It is one of the flowcharts of the parking lot information processing method in one embodiment of the present invention;

[0038] Figure 2 This is a second flow chart of a parking lot information processing method in one embodiment of the present invention;

[0039] Figure 3 This is a third flow chart of a parking lot information processing method in one embodiment of the present invention;

[0040] Figure 4 is a schematic diagram of a parking lot information processing device in one embodiment of the present invention;

[0041] Figure 5 is a schematic diagram of a computer device in one embodiment of the present invention. DETAILED DESCRIPTION

[0042] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0043] The terms used in one or more embodiments of the present invention are only for the purpose of describing specific embodiments, and are not intended to limit one or more embodiments of the present invention. The singular forms of "a", "said" and "the" used in one or more embodiments of the present invention are also intended to include plural forms, unless the context clearly indicates other meanings. It should also be understood that the term "and / or" used in one or more embodiments of the present invention refers to and includes any or all possible combinations of one or more associated listed items.

[0044] In one embodiment, if Figure 1 As shown, Figure 1 This is one of the flow charts of a parking lot information processing method in an embodiment of the present invention. The embodiment of the present invention provides a parking lot information processing method, comprising the following steps:

[0045] Step S11, obtaining parking lot attribute information and parking lot feedback information from multiple channels;

[0046] It should be noted that the parking lot attribute information includes the parking lot location, infrastructure information, parking fees and number of parking spaces collected by the parking lot staff. The infrastructure information includes the type of parking space, lane direction, elevator entrance, rest area, toilet, sign and other facility information; the parking lot feedback information includes the parking lot environment image collected by the user, the first evaluation information of the user's feedback on the difficulty of parking, the second evaluation information of the user's feedback on the completeness of the parking lot infrastructure, the third evaluation information of the user's feedback on the cleanliness of the parking lot, and the user's feedback on the experience satisfaction, etc. In a specific embodiment, the parking lot staff logs in to the management account through the relevant app application at the parking lot site to collect data. For example, the parking lot staff can collect basic information of the parking lot (such as location, number of parking spaces, charging standards and infrastructure information, etc.) and environmental evaluation (such as parking lot environment image, cleanliness, safety, etc.) by taking pictures, entering text descriptions, etc. In addition, car owners can submit or publish feedback information related to the difficulty of parking, infrastructure completeness, cleanliness and experience satisfaction of a parking lot through parking lot APP, map APP and various life APP. Among them, the parking lot attribute information and parking lot feedback information obtained from multiple channels can be obtained through designated APP, such as Jie Parking APP, Gaode Map APP and Baidu Map APP; or relevant evaluations can be captured from the Internet in the form of keywords, such as using the address + name of a parking lot as keywords to batch capture relevant information from social networks. It can be understood that when obtaining the parking lot attribute information and parking lot feedback information of the parking lot from multiple channels, it will also analyze whether the interval between the obtained parking lot attribute information and the release time of the parking lot and the current time exceeds the preset time. After exceeding the preset time, the corresponding information will be marked as outdated information and will not be used as a reference. It can also be understood that different preset time periods can be set for different types of information, for example, the effective preset time period of infrastructure information is longer than the user's evaluation information; at the same time, different priorities of different types of information can also be set, for example, the number of available parking spaces has the highest priority, followed by parking prices, and then parking lot environment.

[0047] Step S12, analyzing the parking lot attribute information and the parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot;

[0048] In one embodiment, based on the infrastructure information, number of parking spaces and charging standards in the parking lot attribute information, as well as the parking lot environment images collected by users in the parking lot feedback information, the first evaluation information fed back by users on the difficulty of parking, the second evaluation information fed back by users on the completeness of the infrastructure in the parking lot, the third evaluation information fed back by users on the cleanliness of the parking lot, and the experience satisfaction fed back by users, a comprehensive evaluation is performed on multiple dimensions of the parking lot, such as the difficulty of parking, the completeness of facilities, the cleanliness, user satisfaction, and the parking lot environment, to obtain a multi-dimensional scoring result of the parking lot. By combining multi-dimensional information to evaluate the parking difficulty and parking lot environment of the parking lot, the diversity, accuracy, and timeliness of the parking lot scoring are ensured.

[0049] Step S13, comprehensively display the multi-dimensional scoring results according to preset display rules.

[0050] It should be noted that after analyzing the multi-dimensional scoring results of the parking lot, the preset display rules can be adjusted in a targeted manner according to the needs of different groups of people and different display methods. For example, for parking lot operators, information related to the parking lot's busyness can be displayed in focus to help operators understand the operation of the parking lot; for users, the charging standards and whether there are charging piles can be displayed as highlights to help users choose a parking lot with a low price that meets their needs.

[0051] It should be noted that after determining the preset display rules, you can also use multiple display methods to comprehensively display the multi-dimensional scoring results. For example, the cloud map display method can display key information in the center of the cloud map; the bar chart display method can intuitively display the number of occurrences of scoring results in different dimensions; the pie chart display method can intuitively display the proportion of scoring results in different dimensions.

[0052] In one embodiment, the rating results of multiple dimensions such as the parking difficulty, facility completeness, cleanliness, user satisfaction, and parking environment of the parking lot are directly displayed for users to view and select a suitable parking lot for parking. For example, the parking lot location of the parking lot is marked on the map, and the rating results of different dimensions of the parking lot are represented by different colors or icons. The parking lot operator can also view it to understand the status of the parking lot in a timely manner and make adjustments according to the actual situation to avoid further decline in the user evaluation of the parking lot.

[0053] In another embodiment, based on the multi-dimensional scoring results, one or more keywords are extracted from the scoring results of each dimension respectively; then the frequency of occurrence of each keyword is counted, and further, according to the frequency of occurrence of each keyword, word cloud information is generated for display.

[0054] The embodiment of the present invention, through the above scheme, includes: obtaining parking lot attribute information and parking lot feedback information of the parking lot; analyzing the parking lot attribute information and parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot; and comprehensively displaying the multi-dimensional scoring result according to a preset display rule. It is realized that by analyzing the multi-dimensional scoring result of the parking lot based on the parking lot attribute information and parking lot feedback information, and comprehensively displaying the multi-dimensional scoring result of the parking lot, the parking lot information and parking lot evaluation information can be reflected in a timely and accurate manner, and more convenient and accurate parking lot information can be provided to users.

[0055] like Figure 2 As shown, Figure 2 FIG2 is a flow chart of a method for processing parking lot information in an embodiment of the present invention; in an embodiment of the present invention, parking lot attribute information and parking lot feedback information are analyzed to obtain a multi-dimensional scoring result of the parking lot, including:

[0056] Step S21, analyzing the number of parking spaces and / or the first evaluation information to obtain a parking difficulty score result;

[0057] In one embodiment, the entry and exit records of the parking lot within a preset time period are obtained; then, based on the number of parking spaces and the entry and exit records, the average parking space utilization rate of the parking lot within the preset time period is calculated; further, the average parking space utilization rate is quantified and converted into an index score. In addition, the first evaluation information of the user's feedback on the parking difficulty can also be quantitatively analyzed to obtain the index score corresponding to the first evaluation information. Further, based on the index score corresponding to the average parking space utilization rate and / or the index score corresponding to the first evaluation information, the parking difficulty score result is calculated. The parking difficulty of the parking lot is evaluated by combining the parking space utilization rate and the parking lot feedback information, thereby improving the accuracy and comprehensiveness of the parking difficulty evaluation.

[0058] Step S22, analyzing the infrastructure information and / or the second evaluation information to obtain a facility perfection score result;

[0059] In one embodiment, a quantitative analysis is performed on the multi-dimensional information such as the facility type and the facility maintenance status in the infrastructure information to evaluate the impact of different dimensions on the facility completeness, and obtain the scoring result corresponding to the infrastructure information. In one embodiment, a quantitative analysis is performed on the second evaluation information (for example, evaluations such as unclear facility signs and poor lighting), and the scoring result corresponding to the second evaluation information is obtained. Further, based on the scoring result corresponding to the infrastructure information and / or the scoring result corresponding to the second evaluation information, the facility completeness scoring result is determined.

[0060] Step S23, analyzing the parking lot environment image and / or the third evaluation information to obtain a cleanliness score result;

[0061] In one embodiment, image recognition is performed on the parking lot environment image, for example, the cleanliness of the ground in the image area (whether there are stains) and whether there is garbage, etc. are identified, and then a first score is determined based on the image recognition result.

[0062] In one embodiment, the third evaluation information is quantitatively analyzed, for example, natural language processing (NLP) technology is used to perform sentiment analysis on the third evaluation information to determine the sentiment tendency in the third evaluation information, and then the second score is determined based on the sentiment analysis result; for example, if the sentiment is positive (the parking lot is clean), a higher score is given, and if the sentiment is negative, a lower score is given. Further, based on the first score and / or the second score, the cleanliness score result is determined. For example, when the cleanliness score is performed in combination with the parking lot environment image and the third evaluation information, the cleanliness score result is calculated based on the first score and the second score and their associated weights. The weight refers to the proportion of the parking lot environment image and the third evaluation information in the process of calculating the cleanliness score result. By evaluating the cleanliness of the parking lot in combination with the environment image and the parking lot feedback information, the accuracy and comprehensiveness of the cleanliness evaluation are improved.

[0063] Step S24, determining a satisfaction rating result based on the experience satisfaction feedback from the user;

[0064] In one embodiment, a satisfaction rating result is calculated based on the scores corresponding to the experience satisfaction reported by the users. For example, an average score is calculated based on the scores reported by each user, and the average score is used as the overall satisfaction rating result of the parking lot.

[0065] Step S25, determining the environment score result based on one or more of the facility completeness score result, the cleanliness score result and the satisfaction score result.

[0066] In one embodiment, based on one or more of the facility completeness score, the cleanliness score and the satisfaction score, the environment of the parking lot is comprehensively evaluated according to the weights corresponding to the facility completeness, cleanliness and satisfaction, to obtain an environmental score result of the parking lot, wherein the weight refers to the proportion of the facility completeness, cleanliness and satisfaction in calculating the environmental score result.

[0067] Through the above scheme, the embodiment of the present invention combines multi-dimensional information such as parking lot attribute information and parking lot feedback information to analyze and obtain multi-dimensional scoring results of the parking lot, thereby being able to timely and accurately reflect the parking lot information and parking lot evaluation information, and provide users with more convenient and accurate parking lot information.

[0068] In one embodiment of the present invention, the number of parking spaces and / or the first evaluation information are analyzed to obtain a parking difficulty score result, including:

[0069] Obtaining the entry and exit records of the parking lot; determining the average parking space utilization rate of the parking lot based on the number of parking spaces and the entry and exit records; and determining the parking difficulty score result based on the parking space utilization rate and / or the first evaluation information.

[0070] In one embodiment, the entry and exit records of a preset time period in the parking lot are obtained, and then the number of parking spaces and the entry and exit records of the preset time period are obtained, and the average parking space utilization rate of the parking lot is calculated, and then the index score corresponding to the parking space utilization rate is determined, for example, the parking space utilization rate: less than 20%: the index score is 1; 20%-40%: the index score is 2; 40%-60%: the index score is 3; 60%-80%: the index score is 4; higher than 80%: the index score is 5.

[0071] In addition, the first evaluation information is quantitatively analyzed to obtain an indicator score corresponding to the first evaluation information, for example, positive feedback (such as "always able to find a parking space"): the indicator score is reduced and set to 1. Negative feedback (such as "often need to wait"): the indicator score is increased and set to 5.

[0072] Furthermore, based on the first indicator score and / or the second indicator score, a parking difficulty score result is calculated. Optionally, when the first indicator score and the second indicator score are combined for calculation, the parking difficulty score result is calculated based on the first indicator score, the second indicator score and their associated weights, and the weight is used to represent the proportion of the first indicator score and the second indicator score in calculating the parking difficulty score.

[0073] Through the above solution, the embodiment of the present invention realizes a comprehensive evaluation of the parking difficulty of the parking lot according to the parking space utilization rate of the parking lot and the first evaluation information fed back by the user regarding the parking difficulty, thereby improving the accuracy of the parking difficulty analysis.

[0074] like Figure 3 As shown, Figure 3 FIG3 is a flow chart of a parking lot information processing method in one embodiment of the present invention; in one embodiment of the present invention, after analyzing the parking lot attribute information and the parking lot feedback information to obtain the multi-dimensional scoring result of the parking lot, the method further includes:

[0075] Step S31, extracting negative results from the multi-dimensional scoring results;

[0076] Step S32, generating rectification suggestions based on the negative results and the frequency of occurrence of the negative results;

[0077] Step S33: Push the rectification suggestions to the parking lot operator.

[0078] In one embodiment, negative results are extracted from the multi-dimensional scoring results such as parking difficulty, facility completeness, cleanliness, user satisfaction, and parking lot environment. Furthermore, the frequency of occurrence of negative results is counted to generate rectification suggestions based on the negative results and the frequency of occurrence of negative results. For example, if parking is difficult due to insufficient parking spaces, it can be suggested to increase the number of parking spaces. If the parking lot environment is poor, it can be suggested to improve facilities in terms of cleaning, ventilation, lighting, etc. The rectification suggestions are then pushed to the parking lot operator. In other embodiments, the level of negative problems can also be determined according to the frequency of occurrence, and negative problems with higher levels are solved first.

[0079] The embodiment of the present invention uses the above solution to analyze the attribute information of the parking lot and the user feedback information, identify potential problems, and generate rectification suggestions based on negative problems, which helps to improve the service quality of the parking lot and also improve the parking experience and satisfaction of users.

[0080] In one embodiment of the present invention, after analyzing the parking lot attribute information and the parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot, the following steps are further included:

[0081] Determine the destination location selected by the target user;

[0082] Based on the parking difficulty score results and / or environment score results of each parking lot within a preset distance range from the target location, a candidate parking lot is determined and recommended to the target user.

[0083] In one embodiment of the present invention, after obtaining the parking lot attribute information and parking lot feedback information of the parking lot, the method further includes:

[0084] Based on the multi-dimensional scoring results, at least one keyword is extracted from each dimensional scoring result; the frequency of occurrence of each keyword is counted, and word cloud information is generated based on the frequency of occurrence of each keyword for display.

[0085] In one embodiment, based on the multi-dimensional scoring results, multiple keywords are extracted from the scoring results of each dimension, and then the frequency of occurrence of each keyword is counted. Further, according to the frequency of occurrence of each keyword, word cloud information is generated and displayed. For example, keywords with high frequency of occurrence have larger display fonts. By displaying the word cloud information of the parking lot, users can quickly understand the characteristics and evaluation of the parking lot, and it can also help the parking lot operator to find out the problems and advantages of the parking lot and solve the problems in a targeted manner.

[0086] It should be understood that the order of execution of the steps in the above embodiment does not necessarily mean the order of execution. The execution order of each process should be determined by its function and internal logic, and should not constitute any limitation on the implementation process of the embodiment of the present invention.

[0087] In one embodiment, a parking lot information processing device is provided, and the parking lot information processing device corresponds one-to-one to the parking lot information processing method in the above embodiment. Figure 4 As shown, Figure 4 1 is a schematic diagram of a parking lot information processing device according to an embodiment of the present invention, wherein the parking lot information processing device comprises:

[0088] An acquisition module 41 is used to acquire parking lot attribute information and parking lot feedback information of the parking lot from multiple channels;

[0089] An analysis module 42 is used to analyze the parking lot attribute information and the parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot;

[0090] The display module 43 is used to comprehensively display the multi-dimensional scoring results according to preset display rules.

[0091] The parking lot information processing device comprises:

[0092] The parking lot attribute information includes at least one or more of the parking lot infrastructure information and the number of parking spaces collected by the parking lot staff; the parking lot feedback information includes at least one or more of the parking lot environment images collected by the users, the first evaluation information provided by the users regarding the difficulty of parking, the second evaluation information provided by the users regarding the completeness of the infrastructure in the parking lot, the third evaluation information provided by the users regarding the cleanliness of the parking lot, and the experience satisfaction provided by the users.

[0093] The analysis module 42 is also used for:

[0094] Analyze the number of parking spaces and / or the first evaluation information to obtain a parking difficulty score result;

[0095] Analyze the infrastructure information and / or the second evaluation information to obtain a facility perfection score result;

[0096] Analyze the parking lot environment image and / or third-party evaluation information to obtain a cleanliness score result;

[0097] Determine the satisfaction rating results based on user feedback on experience satisfaction;

[0098] An environmental score result is determined based on one or more of the facility completeness score result, the cleanliness score result, and the satisfaction score result.

[0099] The analysis module 42 is also used for:

[0100] Get the parking lot entry and exit records;

[0101] Determine the average parking space utilization rate of the parking lot based on the number of parking spaces and entry and exit records;

[0102] Based on the parking space utilization rate and / or the first evaluation information, a parking difficulty score result is determined.

[0103] The analysis module 42 is also used for:

[0104] Performing image recognition on the parking lot environment image to determine a first score according to the image recognition result; and / or performing quantitative analysis on the third evaluation information to obtain a second score;

[0105] Based on the first score and / or the second score, a cleanliness score result is determined.

[0106] The parking lot information processing device includes:

[0107] A keyword extraction module, used to extract at least one keyword from each dimension scoring result based on the multi-dimensional scoring results;

[0108] The statistical module is used to count the occurrence frequency of each keyword and generate word cloud information for display based on the occurrence frequency of each keyword.

[0109] The parking lot information processing device includes:

[0110] A negative result extraction module is used to extract negative results from multi-dimensional scoring results;

[0111] A generation module is used to generate corrective suggestions based on negative results and the frequency of occurrence of negative results;

[0112] The push module is used to push rectification suggestions to parking lot operators.

[0113] The specific definition of the parking lot information processing device can be found in the definition of the parking lot information processing method above, which will not be repeated here. Each module in the above parking lot information processing device can be implemented in whole or in part by software, hardware, or a combination thereof. Each of the above modules can be embedded in or independent of the processor in the computer device in the form of hardware, or can be stored in the memory of the computer device in the form of software, so that the processor can call and execute the operations corresponding to each of the above modules.

[0114] In one embodiment, a computer device is provided. The computer device may be a server, and its internal structure diagram may be as follows: Figure 5 As shown, Figure 5: is a schematic diagram of a computer device in an embodiment of the present invention. The computer device includes a processor, a memory, a network interface and a database connected by a device bus. Among them, the processor of the computer device is used to provide computing and control capabilities. The memory of the computer device includes a readable storage medium and an internal memory. The readable storage medium stores an operating device, a computer-readable instruction and a database. The internal memory provides an environment for the operation of the operating device and the computer-readable instructions in the readable storage medium. The database of the computer device is used to store data involved in the parking lot information processing method. The network interface of the computer device is used to communicate with an external terminal through a network connection. When the computer-readable instruction is executed by the processor, a parking lot information processing method is implemented. The readable storage medium provided in this embodiment includes a non-volatile readable storage medium and a volatile readable storage medium.

[0115] In one embodiment, a computer device is provided. The computer device may be a terminal device, and its internal structure diagram may be as follows: Figure 5 As shown. The computer device includes a processor, a memory, and a network interface connected through a device bus. Among them, the processor of the computer device is used to provide computing and control capabilities. The memory of the computer device includes a readable storage medium. The readable storage medium stores computer-readable instructions. The network interface of the computer device is used to communicate with an external terminal through a network connection. When the computer-readable instructions are executed by the processor, a parking lot information processing method is implemented. The readable storage medium provided in this embodiment includes a non-volatile readable storage medium and a volatile readable storage medium.

[0116] In one embodiment, a computer device is provided, including a memory, a processor, and computer-readable instructions stored in the memory and executable on the processor, and the processor implements the steps of the parking lot information processing method as described above when executing the computer-readable instructions.

[0117] In one embodiment, a readable storage medium is provided, the readable storage medium stores computer-readable instructions, and when the computer-readable instructions are executed by a processor, the steps of the parking lot information processing method as described above are implemented. A person of ordinary skill in the art can understand that all or part of the processes in the above-mentioned embodiment method can be completed by instructing the relevant hardware through computer-readable instructions, and the computer-readable instructions can be stored in a non-volatile readable storage medium or a volatile readable storage medium. When the computer-readable instructions are executed, they can include the processes of the embodiments of the above-mentioned methods. Among them, any reference to memory, storage, database or other media used in the embodiments provided in this application may include non-volatile and / or volatile memory. Non-volatile memory may include read-only memory (ROM), programmable ROM (PROM), electrically programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM) or flash memory. Volatile memory may include random access memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in many forms, such as static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double data rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronous link (Synchlink) DRAM (SLDRAM), memory bus (Rambus) direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM), etc.

[0118] Those skilled in the art can clearly understand that for the convenience and simplicity of description, only the division of the above-mentioned functional units and modules is used as an example. In actual applications, the above-mentioned functions can be distributed and completed by different functional units and modules as needed, that is, the internal structure of the device can be divided into different functional units or modules to complete all or part of the functions described above.

[0119] The above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit the same. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that the technical solutions described in the aforementioned embodiments may still be modified, or some of the technical features may be replaced by equivalents. Such modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present invention, and should be included in the protection scope of the present invention.

Claims

1. A parking lot information processing method, characterized in that: include: Obtain parking lot attribute information and parking lot feedback information from multiple channels; Analyze the parking lot attribute information and the parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot; The multi-dimensional scoring results are comprehensively displayed according to preset display rules.

2. The parking lot information processing method according to claim 1, characterized in that: The parking lot attribute information includes at least one or more of the parking lot infrastructure information and the number of parking spaces collected by the parking lot staff; the parking lot feedback information includes at least one or more of the parking lot environment images collected by the users, the first evaluation information fed back by the users on the difficulty of parking, the second evaluation information fed back by the users on the completeness of the infrastructure in the parking lot, the third evaluation information fed back by the users on the cleanliness of the parking lot and the experience satisfaction fed back by the users.

3. The parking lot information processing method according to claim 2, characterized in that: The analyzing the parking lot attribute information and the parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot includes: Analyze the number of parking spaces and / or the first evaluation information to obtain a parking difficulty score result; Analyze the infrastructure information and / or the second evaluation information to obtain a facility perfection score result; Analyze the parking lot environment image and / or the third evaluation information to obtain a cleanliness score result; Determine a satisfaction rating result based on the experience satisfaction of the user feedback; An environment score result is determined based on one or more of the facility completeness score result, the cleanliness score result, and the satisfaction score result.

4. The parking lot information processing method according to claim 3, characterized in that: The analyzing the number of parking spaces and / or the first evaluation information to obtain a parking difficulty score result includes: Obtaining the entry and exit records of the parking lot; Determining an average parking space utilization rate of the parking lot based on the number of parking spaces and the entry and exit records; The parking difficulty score result is determined based on the parking space utilization rate and / or the first evaluation information.

5. The parking lot information processing method according to claim 3, characterized in that: The analyzing the parking lot environment image and / or the third evaluation information to obtain a cleanliness score result includes: Performing image recognition on the parking lot environment image to determine a first score according to the image recognition result; and / or performing quantitative analysis on the third evaluation information to obtain a second score; The cleanliness score result is determined based on the first score and / or the second score.

6. The parking lot information processing method according to claim 1, characterized in that: The comprehensive display of the multi-dimensional scoring results according to the preset display rules includes: Based on the multi-dimensional scoring results, extract at least one keyword from each dimension scoring result; The occurrence frequency of each keyword is counted, so as to generate word cloud information for display based on the occurrence frequency of each keyword.

7. The parking lot information processing method according to claim 6, characterized in that: After analyzing the parking lot attribute information and the vehicle feedback information to obtain the multi-dimensional scoring result of the parking lot, the method further includes: extracting negative results from the multi-dimensional scoring results; Generating corrective suggestions based on the negative results and the frequency of occurrence of the negative results; The rectification suggestions are pushed to the parking lot operator.

8. A parking lot information processing device, characterized in that: include: An acquisition module, used to acquire parking lot attribute information and parking lot feedback information of the parking lot from multiple channels; An analysis module, used to analyze the parking lot attribute information and the parking lot feedback information to obtain a multi-dimensional scoring result of the parking lot; The display module is used to comprehensively display the multi-dimensional scoring results according to preset display rules.

9. A computer device comprising a memory, a processor, and computer-readable instructions stored in the memory and executed on the processor, characterized in that: When the processor executes the computer-readable instructions, the parking lot information processing method according to any one of claims 1 to 7 is implemented.

10. A readable storage medium having computer readable instructions stored thereon, characterized in that: When the computer-readable instructions are executed by a processor, the parking lot information processing method according to any one of claims 1 to 7 is implemented.

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