Server and home appliance system including same

Abstract

A server and a home appliance system including the same are disclosed. The home appliance system includes: a home appliance; a terminal configured to determine recommendation setting information based on the input information; and a server configured to receive recommendation setting information from the terminal and store the received recommendation setting information, in which the server transmits the recommendation setting information to the home appliance when delivery of the home appliance is completed and the communication connection is established, and the home appliance applies the received recommendation setting information.

Description

Technical Field

[0001] The present disclosure relates to a server and a home appliance system including the same, and more particularly, to a server capable of easily applying customized settings to a home appliance and a home appliance system including the same. Background Art

[0002] Home appliances are electrical devices used in homes or buildings, such as clothes handling equipment (washing machines, dryers, etc.), refrigerators, and air conditioners.

[0003] As home appliances become more complex, various functions are being added to home appliances. To this end, the ability to download data from a server and update the data is required. In addition, home appliances can provide various additional functions and services by communicating with other devices using a communication module such as a Wi-Fi communication module.

[0004] Prior art document 1 (Korean Patent Application Publication No. 10-2013-0013238) relating to a home appliance and an online system including the home appliance discloses registering the home appliance with a server and using an additional service.

[0005] In addition, the prior art document 2 (Korean Patent Application Publication No. 10-2014-0023986) discloses a clothes treating apparatus including a display unit and a search unit configured to provide a plurality of treatment courses to a user.

[0006] However, with the diversification of home appliance products and the trend of diversifying the functions of each home appliance, there are many settings (functions and detailed settings for each function) for users to select, and users may experience inconvenience when checking settings necessary or suitable for the users.

[0007] For example, it is inconvenient for users to make full use of various operating modes (especially automatic operating modes) and personalized temperature control functions of air conditioners or air purifiers, various processes for clothing processing appliances such as washing machines or dryers and detailed settings for each process, and food-specific and area-specific management / control functions of refrigerators.

[0008] Therefore, there is a need to effectively check and conveniently provide settings necessary or suitable for a user among various settings that can be performed in a home appliance to solve the inconvenience of use. Summary of the invention

[0009] An object of the present disclosure is to provide a server capable of easily applying a user's customized setting to a home appliance and a home appliance system including the server.

[0010] An object of the present disclosure is to provide a server capable of effectively checking and conveniently providing settings necessary or suitable for a user among various settings available on a home appliance, and a home appliance system including the server.

[0011] An object of the present disclosure is to provide a server capable of easily and quickly performing product registration and a home appliance system including the server.

[0012] An object of the present disclosure is to provide a server capable of easily registering a product delivered to a customer based on information related to the delivery, and a home appliance system including the server.

[0013] An object of the present disclosure is to provide a server capable of easily applying recommended setting information determined during delivery to a delivered product and a home appliance system including the server.

[0014] An object of the present disclosure is to provide a server capable of providing various information to a user during product delivery and a home appliance system including the server.

[0015] In the server and the home appliance system including the same according to an embodiment of the present disclosure, when delivery of the home appliance is completed and a communication connection is established, the server can transmit recommended setting information to the home appliance so that the user can easily set and use the home appliance.

[0016] The recommended setting information may be generated based on information input through a terminal of a user of the home appliance. The recommended setting information may be generated by the server or the terminal.

[0017] The home appliance system according to an embodiment of the present disclosure may receive a survey response from a customer using the terminal during a product delivery period, and may store customized settings for the customer corresponding to the response so as to correspond to identity information of the customer.

[0018] The home appliance system according to an embodiment of the present disclosure may download stored customized settings for a customer to the home appliance when the home appliance product is installed and registered using a home appliance management application (app).

[0019] A home appliance system according to an embodiment of the present disclosure may include a server, a home appliance, and a terminal.

[0020] According to an embodiment of the present disclosure, a home appliance system includes: a home appliance; a terminal configured to receive predetermined information from a user; and a server configured to store recommended setting information based on information input through the terminal, wherein when the delivery of the home appliance is completed and a communication connection is established, the server transmits the recommended setting information to the home appliance, and the home appliance applies the received recommended setting information.

[0021] The terminal may determine recommended setting information based on the predetermined information, and the server may receive the recommended setting information from the terminal.

[0022] Alternatively, the server may receive the predetermined information from the terminal, and may determine the recommended setting information based on the predetermined information.

[0023] In addition, according to an embodiment of the present disclosure, a home appliance system includes: a home appliance; a terminal, the terminal being configured to determine recommended setting information based on input information; and a server, the server being configured to receive the recommended setting information from the terminal and store the received recommended setting information, wherein, when the delivery of the home appliance is completed and a communication connection is established, the server transmits the recommended setting information to the home appliance, and the home appliance applies the received recommended setting information.

[0024] Alternatively, a home appliance system according to an embodiment of the present disclosure includes: a home appliance; a terminal, the terminal being configured to receive reservation information from a user; and a server, the server being configured to receive the reservation information from the terminal and to store recommended setting information based on the reservation information, wherein, when the delivery of the home appliance is completed and a communication connection is established, the server transmits the recommended setting information to the home appliance, and the home appliance applies the received recommended setting information.

[0025] Upon receiving the delivery completion information of the home appliance, the server may notify the terminal that the delivery of the home appliance has been completed.

[0026] Upon receiving the delivery completion information of the home appliance, the terminal may display a user interface screen configured to guide registration of the home appliance using a management application.

[0027] When the management application is executed after registering the home appliance, the terminal may display a user interface screen configured to provide the recommended setting information. Providing the recommended setting information may include notifying or asking whether to apply the recommended setting information.

[0028] Alternatively, when registering the home appliance, the terminal may display a user interface screen configured to provide the recommended setting information. Providing the recommended setting information may be provided in the form of a push alert. Providing the recommended setting information may include notifying or asking whether to apply the recommended setting information.

[0029] Alternatively, upon receiving the delivery completion information of the home appliance, the terminal may register the home appliance using a management application, and may display a user interface screen configured to provide the recommended setting information. Providing the recommended setting information may be provided in the form of a push alert. Providing the recommended setting information may include notifying or asking whether to apply the recommended setting information.

[0030] The server may transmit the recommended setting information to the home appliance based on recipient information of the home appliance. The recipient information may be included in the delivery information.

[0031] The terminal may be a terminal corresponding to the recipient information.

[0032] When the recipient of the home appliance is different from the purchase contractor of the home appliance, the user interface screen provided to the recipient through the terminal may be configured differently from the user interface screen provided to the purchase contractor through the terminal.

[0033] The terminal can provide usage prompt information of the household appliance.

[0034] The server according to an embodiment of the present disclosure may store the recommended setting information so as to correspond to a user account of the management application of the home appliance.

[0035] The server according to an embodiment of the present disclosure may allocate a device ID to the home appliance.

[0036] The server according to the embodiment of the present disclosure may store the recommended setting information so as to correspond to the device ID.

[0037] The server according to an embodiment of the present disclosure may include a first server configured to store the recommended setting information and transmit the recommended setting information to the home appliance, and a second server configured to transmit delivery information to the first server.

[0038] A server according to an embodiment of the present disclosure includes a communication interface configured to receive predetermined information input through a terminal during delivery of a home appliance, and a memory configured to store recommended setting information based on the information.

[0039] When delivery of the home appliance is completed and a communication connection is established, the communication interface may transmit the recommended setting information to the home appliance.

[0040] The server may further include a processor configured to determine the recommended setting information based on information received through the communication interface.

[0041] Alternatively, the communication interface may receive the recommended setting information from the terminal. BRIEF DESCRIPTION OF THE DRAWINGS

[0042] Embodiments will be described in detail with reference to the following drawings, wherein like reference numerals refer to like elements, and wherein:

[0043] Figure 1 is a diagram showing a configuration of a home appliance system according to an embodiment of the present disclosure;

[0044] Figure 2 is a block diagram of the main components of a server according to an embodiment of the present disclosure;

[0045] Figure 3 is a diagram conceptually illustrating a process from purchase or ordering of a home appliance to use by a user in an embodiment of the present disclosure;

[0046] Figures 4 to 8 is a diagram showing information and user interface screens provided during a process from purchase or ordering of a home appliance to use by a user;

[0047] Fig. 9 is a diagram showing a configuration of a home appliance system including a home appliance according to an embodiment of the present disclosure;

[0048] Fig.10 is a diagram showing a delivery process of a home appliance;

[0049] Fig.11 is a diagram showing a configuration of a home appliance system including a home appliance according to an embodiment of the present disclosure; and

[0050] Figures 12 to 17 is a diagram showing information and user interface screens provided during a process from purchase or ordering of a home appliance to use by a user. DETAILED DESCRIPTION

[0051] Hereinafter, embodiments of the present disclosure will be described in detail with reference to the accompanying drawings. However, the present disclosure is not limited to these embodiments and may be modified in various forms.

[0052] In order to clearly and concisely describe the present disclosure, parts that are not related to the description are omitted from the drawings, and the same reference numerals are used for the same or substantially similar parts throughout the specification.

[0053] Meanwhile, for the constituent elements used in the following description, the suffixes "module" and "unit" are used or combined with each other only for the convenience of writing the specification, and do not have or serve different meanings. Therefore, the terms "module" and "unit" can be used interchangeably.

[0054] In addition, terms such as "first" and "second" may be used herein to describe various elements, but these elements are not limited by these terms. These terms are only used to distinguish one element from another element.

[0055] Figure 1 is a diagram showing a configuration of a home appliance system according to an embodiment of the present disclosure.

[0056] Reference Figure 1 , a home appliance system according to an embodiment of the present disclosure includes a home appliance 20 , a server 10 , and a terminal 30 .

[0057] The home appliance 20 is an electronic device for a user, such as a washing machine 20a, a clothes processing apparatus such as a dryer, a refrigerator 20b, an air conditioner (not shown), an air purifier 20c, a cooking apparatus (not shown), or a cleaner (not shown).

[0058] The home appliance 20 may have a communication interface (not shown) provided therein, and may exchange data with an electronic device on an internal network or with an electronic device accessible via an external network. To this end, the communication interface (not shown) may exchange data with the server 10, an AP device, etc. in a wired or wireless manner.

[0059] When the delivery of the home appliance 20 is completed and the communication connection is established, the home appliance system may transmit recommended setting information to the home appliance 20 so that the user can easily set and use the home appliance 20 .

[0060] In the present specification, the setting information may include an operating process (mode) applicable to the household appliance 20, a setting value for detailed settings applicable to each operating process (model), effect information (sound effect, graphic effect, vibration effect, etc.) corresponding to a predetermined operation or event, and at least some of the information about control settings such as remote control and schedule control.

[0061] The home appliance system can provide recommended setting information to the user. The home appliance system can provide recommended setting information based on the model of the home appliance 20, the country where the home appliance is used, or other statistical data, such as recommending a predetermined operation process (mode) and detailed settings.

[0062] More preferably, the home appliance system can recommend personalized customized setting information to the user. The recommended setting information can be generated based on information input to the terminal 30 of the user of the home appliance 20. The recommended setting information can be generated by the server 10 or the terminal 30.

[0063] The home appliance system may receive survey responses from the customer using terminal 30 during the product delivery period, and may store customized settings for the customer in response to the input to correspond to the customer's identity information.

[0064] When the home appliance 20 is installed and registered with the home appliance management application, the home appliance system can download the stored customized settings for the customer to the home appliance.

[0065] The terminal 30 may be a communicative electronic device, such as a mobile device such as a smart phone or a tablet computer that can be carried by a user. In addition, the terminal 30 may be a device used at a fixed location, such as a desktop computer (not shown). More preferably, the terminal 30 is a mobile terminal carried and used by an individual user to facilitate the provision of personalized information and services. An embodiment in which a mobile terminal 30 is used as the terminal 30 will be described below.

[0066] Meanwhile, a home appliance management application, which is an application for registering and controlling operations of home appliances, may be installed in the mobile terminal 30. The home appliance management application may be named a ThinQ application.

[0067] The mobile terminal 30 may perform wireless communication with the home appliance 20 , may remotely control the wirelessly connected home appliance 20 , or may receive monitoring data from the home appliance 20 .

[0068] The mobile terminal 30 may try to link with the home appliance 20 using a software-enabled access point (SoftAP). SoftAP may refer to a software implementation of functionality of a wireless access point for operating like a wireless AP.

[0069] The mobile terminal 30 may operate a SoftAP using the wireless LAN module to attempt to link with the home appliance 20 .

[0070] The server 10 may transmit and receive data to and from the home appliance 20 connected via a network, etc. For example, the server 10 may provide update information to the home appliance 20 in response to a request from the mobile terminal 30.

[0071] In another example, if necessary, the server 10 may provide the home appliance 20 with update information even without a request from the mobile terminal 30 or the home appliance 20 .

[0072] At the same time, the home appliance 20 can update various settings (predetermined functions, detailed settings for each function, sound effects, motion sounds, etc.). Therefore, the home appliance 20 can receive data about new settings from the server 10 or the mobile terminal 30 and update the data, thereby expanding various effects without limit and providing them to the user. Therefore, in addition to the settings provided at the time of product release, the home appliance 20 can also provide various functions and effects.

[0073] The home appliance 20 may internally execute a system application, an application related to an operation mode, or a downloaded application.

[0074] The update information may include firmware update information and software update information. The firmware update information may be data for updating the firmware in the household appliance 20, such as update information about load control or safety control of the household appliance 20. At the same time, the software update information may include update information related to the new operating mode. The operating mode may be updated based on the update information related to the new operating mode. At the same time, the software update information may also include update information of system applications, applications related to the operating mode, or downloaded applications. The operating mode may be updated based on the update information. The firmware update information may include date data for the firmware, operating system, or framework. The firmware may be updated based on the firmware update information.

[0075] The home appliance 20 may receive update information related to the new operation mode from the server 10 or the mobile terminal 30 and may update the new operation mode based on the update information related to the new operation mode.

[0076] Meanwhile, the home appliance 20 according to the embodiment of the present disclosure may perform an update related to changing detailed settings of an existing operation mode in addition to updating to a new operation mode.

[0077] Meanwhile, the home appliance system may further include an access point (AP) device (not shown). The AP device may provide an internal network to adjacent electronic devices. In particular, the AP device may provide a wireless network.

[0078] Meanwhile, the AP device may allocate a wireless channel to the electronic device in the internal network based on a predetermined communication method, and may perform wireless data communication via the channel. Here, the predetermined communication method may be a Wi-Fi communication method.

[0079] In this case, the mobile terminal 30 located in the internal network can be connected to the home appliance 20 via the AP device to perform monitoring, remote control, etc. of the home appliance 20.

[0080] At the same time, the AP device can also communicate data with an external electronic device via an external network other than the internal network. For example, the AP device can communicate wireless data with a mobile terminal 30 located outside via the external network. In this case, the mobile terminal 30 located in the external network can be connected to the home appliance 20 via the external network and the AP device to perform monitoring, remote control, etc. of the home appliance.

[0081] In another example, the AP device may perform wireless data communication with the server 10 located externally via an external network.

[0082] Meanwhile, the server 10 may store firmware information and operation information (eg, process information) for the home appliance 20, and may register product information for the home appliance 20. For example, the server 10 may be a server operated by a supplier of the home appliance 20.

[0083] Figure 2 is a block diagram of main components of a server according to an embodiment of the present disclosure.

[0084] Reference Figure 2 , the server 10 includes a communication interface 120 , a memory 130 and a processor 110 .

[0085] The communication interface 120 may communicate with the mobile terminal 30, the home appliance 20, or another server. For example, the communication technology used by the communication interface 120 includes Global System for Mobile Communications (GSM), Code Division Multiple Access (CDMA), Long Term Evolution (LTE), 5G, Wireless Local Area Network (WLAN), and Wireless Fidelity (Wi-Fi).

[0086] The memory 130 may store various data, for example, data received from external devices such as the home appliance 20 , the terminal 30 , and other servers, and data generated in the server 10 .

[0087] The server 10 receives predetermined information input through the terminal 30 during delivery of the home appliance 20 via the communication interface 120. For example, the terminal 30 may request a user to respond to a survey during delivery of the home appliance 20 to provide a personalized service, and may transmit the survey input from the user to the server 10.

[0088] The memory 130 may store user responses to a survey received from the terminal 30 or recommended setting information.

[0089] In addition, the memory 130 may store information related to the home appliance 20. For example, the memory 130 may store delivery information of the home appliance 20. The delivery information may include user information, a logistics barcode, and a serial number. In addition, the memory 130 may store multiple MAC addresses of multiple home appliances 20 and multiple serial numbers corresponding to each of the multiple MAC addresses.

[0090] In addition, when the delivery of the home appliance 20 is completed and the communication connection is established, the communication interface 120 transmits the stored recommended setting information to the home appliance 20 .

[0091] The processor 110 may control the overall operation of the server.

[0092] The processor 110 may generate an automatic registration key for automatic registration of the home appliance 20, or may determine whether the home appliance 20 should be registered.

[0093] In addition, the processor 110 may also determine the recommended setting information based on information received through the communication interface 120 (eg, a user's survey response sent from the terminal 30 ).

[0094] In another embodiment, the recommended setting information may be determined by the terminal 30 . In this case, the server 10 may receive the recommended setting information from the terminal 30 via the communication interface 120 .

[0095] Hereinafter, product registration, recommendation and application of customized settings, and various information provided during delivery of the home appliance 20 will be described in detail with reference to the accompanying drawings.

[0096] Figure 3 is a diagram conceptually illustrating a process from purchase or ordering of a home appliance to use by a user in an embodiment of the present disclosure.

[0097] Figures 4 to 8 is a diagram showing information and user interface screens provided during a process from purchase or ordering of a home appliance to use by a user.

[0098] Reference Figure 3 In the purchase process S310, the user can purchase the home appliance 20 in various ways. In this specification, purchasing the home appliance 20 may include not only a contract to purchase and fully own the home appliance 20, but also a subscription service for the home appliance 20. In addition, the seller of the home appliance 20 may include a subscription service provider for the home appliance 20.

[0099] Meanwhile, the subscription service may include a service for using the home appliance 20 in exchange for a regular payment of a certain amount of money. In addition, the subscription service may include a service for using the home appliance 20 and a service for managing the home appliance 20. In addition, the subscription service may include only a service for managing the purchased home appliance 20.

[0100] Meanwhile, when a user purchases the home appliance 20 or subscribes to a subscription service, the seller may provide the user with a notification regarding the order.

[0101] Figure 4 An example in which a user subscribes to a subscription service for a washing machine is shown, and a subscription screen 410 and a notification screen 420 corresponding to the subscription are shown.

[0102] Reference Figure 4 , the ordering screen 410 may be provided to the user through the mobile terminal 30 to continue the ordering process. In conjunction with the purchase of the home appliance 20, the user may set a management service provided by the seller, etc. For example, the user may sign a contract with the seller, etc. by selecting a management period, a management method, etc. for the home appliance 20 to be managed by the seller, etc.

[0103] The ordering screen 410 may provide the user with various information to determine a management period and a management method, and ordering-related information may be input by the user.

[0104] The user can view the subscription service contract for the home appliance 20 through the notification screen 420 and can be provided with information related thereto. For example, the notification screen 420 may include promotional information such as discounts, coupons and rewards and information about the home appliance management application (ThinQ application) to improve user experience.

[0105] After purchase (or ordering), the seller of the home appliance 20 can deliver the home appliance 20 to the user in various ways. In addition, notifications can be provided to the user as each process proceeds. For example, an order notification when the order is completed, a confirmation notification while the order is being prepared for delivery, a notification on the day of delivery, and a completion notification after delivery can be sent to the user.

[0106] In addition, various information may be provided to the user during the delivery (S320) of the home appliance 20. The information provided during the delivery may be referred to as new user guide information.

[0107] Figure 5 The new user guide information provided to the mobile terminal 30 of the user during the delivery ( S320 ) of the home appliance 20 is shown.

[0108] While the user is waiting for the delivery of the home appliance 20, the seller can provide the user with product usage tips. In addition, the seller can provide product information, related communities, usage tips, and various user reviews to amplify the user's excitement, provide a sense of personalized service even before delivery, and help the user better use the home appliance 20.

[0109] While waiting for the delivery of the home appliance 20 after purchase, the user can intuitively check the product information and the actual usage experience of other customers, which can be used as a kind of product usage guide.

[0110] In addition, the new user guidance screen including new user guidance information also includes an online chat function, which allows customer inquiries to be immediately resolved during delivery.

[0111] In addition, during the delivery process (S320), a setting recommendation process in which setting information provided to the user by the home appliance 20 is determined may be performed.

[0112] For example, in an embodiment of the present disclosure, before installing the home appliance 20 to perform a process, the server 10 or the terminal 30 may determine recommended setting information by receiving information from the user through an input process in which the user provides information.

[0113] Figure 6 New user guide screens 610 and 620 provided during delivery ( S320 ) according to execution of the home appliance management application or connection of a link provided in a notification message are shown.

[0114] Sellers can naturally provide new user guidance screens for ordering appliances through various notification channels of the home appliance management application, and can connect purchase / order information and product personalized screens before delivery to build excitement for the product.

[0115] The new user guide screens 610 and 620 may be provided by the mobile terminal 30. The user may use the mobile terminal 30 to check the information contained in the new user guide screens 610 and 620, and may perform predetermined inputs as needed. The new user guide screens 610 and 620 may include a large number of menu items and information, which may not all be displayed on a single screen. In this case, the user may check the additional information by scrolling or page changes.

[0116] Figure 6A scrollable first new user guide screen 610 and a second new user guide screen 620 below the first new user guide screen 610 are shown. The new user guide screens 610 and 620 may include a usage prompt item 611, a delivery information item 612, a product information item 621, and a custom setting item 622. The usage prompt item 611, the delivery information item 612, the product information item 621, and the custom setting item 622 may be arranged from the top to the bottom, and as the user scrolls, predetermined items may be displayed on the screen of the mobile terminal 30.

[0117] The usage prompt item 611 may display a usage prompt for the home appliance 20. In addition, when the user selects the usage prompt item 611, more usage prompts may be displayed.

[0118] The delivery information item 612 may display information related to the delivery of the home appliance 20. In addition, when the user selects the delivery information item 612, more detailed information may be displayed.

[0119] The user may select the product information item 621 to check detailed information about the home appliance 20 .

[0120] In addition, the user can select the custom settings item 622 to enter information for personalizing the custom settings. For example, selecting the custom settings item 622 can lead to a survey and a settings recommendation process based on the responses.

[0121] The setting recommendation process may include: at least one suggestion process to ask the user whether the user wants to continue to determine the recommended setting information through the server 10 or the terminal 30; an input process, in which the user inputs information to determine the recommended setting information; a providing process, in which the server 10 or the terminal 30 determines the recommended setting information based on the information input by the user, and notifies the user of the recommended setting information; and a modification process, in which the user reflects or modifies the recommended setting information.

[0122] The seller can provide new user guidance services in real time by linking the server 10 to information from sales channels.

[0123] After the purchase process (S310) and the delivery process (S320), the installation process (S330) of the home appliance 20 may be continued. In the installation process (S330), the home appliance 20 may be installed to be used at the installation location desired by the user.

[0124] In the installation process (S330), a product registration process and a recommended setting information storage process of the home appliance 20 may be performed. The recommended setting information storage process may also be performed in the use process (S340).

[0125] During the product registration process and the recommended setting information storage process, the home appliance 20 may be powered on and allowed to communicate with the server 10 and / or the terminal 30 .

[0126] During the initial communication of the home appliance 20, a product registration process and a recommended setting information storage process may be performed. The home appliance 20 may receive and store the recommended setting information from the server 10 or the terminal 30.

[0127] Figure 7 User interface screens 710 and 720 provided by the home appliance management application during the product registration process are shown.

[0128] When the delivery is completed, the product is powered on, and the home appliance management application is executed, a user interface screen 710 may be provided to guide the delivery completion and product registration.

[0129] The server 10 may provide the customer with new user guidance information based on the delivery information, and the new user guidance information may include unique information of the home appliance 20 to be delivered, such as at least one of a serial number, a delivery / receipt date, and customer information.

[0130] In addition, the delivery information may include delivery completion information. The server 10 may obtain delivery completion information indicating that the delivery of the home appliance 20 has been completed.

[0131] In an embodiment, the delivery completion information may include at least one of a serial number of the delivered home appliance 20 , a logistics barcode, and user information of an owner of the delivered home appliance 20 .

[0132] The user information may include a user ID of the home appliance management application or information identifying a user associated with the user ID.

[0133] The serial number of the home appliance 20 may be a unique number of the home appliance 20 and may be a character code for verifying that the home appliance 20 is genuine and purchased from a headquarters or a dealer.

[0134] The logistics barcode can be a code used to identify the country, manufacturer, product type, etc. The logistics barcode can also be configured in the form of a QR code.

[0135] The server 10 may receive the delivery completion information from the terminal of the delivery person of the home appliance 20 .

[0136] The product information item including the product information may be attached to a box for delivering the home appliance 20. Alternatively, the product information item including the product information may be attached to one surface of the home appliance 20.

[0137] The delivery person may read the serial number or logistics barcode included in the product information item through his / her terminal (not shown).

[0138] That is, the product information item may include a serial number or a logistics barcode (or QR code).

[0139] The delivery person's terminal can transmit the scanned serial number or logistics barcode to the server 10.

[0140] Upon receiving the delivery completion information, the server 10 may notify the terminal 30 that the home appliance 20 has been delivered.

[0141] In addition, when receiving the delivery completion information of the home appliance 20, the terminal 30 may display a user interface screen for guiding the home appliance 20 to register with the home appliance management application.

[0142] In addition, when registering the home appliance 20, the terminal 30 can display a user interface screen providing recommended setting information. That is, when delivery is completed, the terminal can transmit a push alert of delivery completion and product registration for the home appliance management application, and can notify / ask whether to apply the recommended settings after registration is completed.

[0143] Alternatively, the terminal 30 may display a user interface screen providing information about recommended settings when the management application is executed after registering the home appliance 20. That is, when delivery is completed, the terminal may transmit a push alert of delivery completion and product registration for the home appliance management application, and may notify / ask whether to apply the recommended settings on the first screen when the home appliance management application is executed after registration is completed.

[0144] According to an embodiment, upon receiving the delivery completion information of the home appliance 20, the terminal 30 may register the home appliance 20 with the home appliance management application and display a user interface screen to provide recommended setting information. That is, upon delivery completion, the terminal 30 may automatically register the home appliance 20, may transmit a push alert of delivery completion and home appliance management application product registration, and may notify / ask whether to apply the recommended setting.

[0145] When the purchased product is delivered, the home appliance management application can provide a push alert to the user. In addition, the home appliance management application can provide a product registration guide considering the user's specific product registration entry point, and can automatically connect to the delivered home appliance 20 with a single touch input.

[0146] The user interface screen 720 provided by the home appliance management application may include an existing card 721 for existing home appliances and an easy-to-add card 722 for a newly delivered home appliance 20 that can be added.

[0147] The user can automatically register the home appliance 20 with a single operation (eg, click or touch) on the easy-add card 722 on the user interface screen 720 provided in the home appliance management application. Therefore, the user can easily connect the purchased product to the home appliance management application.

[0148] According to an embodiment, if the delivered product is found nearby during Wi-Fi or Bluetooth scanning, the corresponding easy-to-add card 722 can shake. At the same time, if the delivered home appliance 20 is registered at the location for the first time, it may be necessary to enter the information of the router to be connected.

[0149] Meanwhile, the user interface screen 720 also includes a product adding item 723, and the user may select the product adding item 723 and register a product individually.

[0150] After the installation process (S330), the user may continue the use process (S340) of the home appliance 20. In the use process (S340), the stored recommended setting information may be applied to the home appliance 20. For example, the home appliance 20 may provide a washing course in the recommended setting information so that the user may select it. The home appliance 20 may display the courses in the course group via a display (not shown) so that the user may recognize it, and the user may select any course in the course group and may command the execution of the course.

[0151] According to an embodiment of the present disclosure, after purchasing the home appliance 20, predetermined information is input by the user during delivery through the mobile terminal 30. For example, the mobile terminal 30 receives responses to a plurality of surveys from the user.

[0152] The mobile terminal 30 transmits the user response to the server 10, and the server 10 may generate recommended setting information including the settings. Alternatively, the mobile terminal 30 may generate recommended setting information including customized settings based on the user response.

[0153] The server 10 may store the directly generated recommended setting information so as to correspond to the user's account. Alternatively, the server 10 may store the recommended setting information received from the mobile terminal 30 so as to correspond to the user's account.

[0154] After purchasing the home appliance 20, the customer's "custom settings" are stored in the customer's ID using the mobile terminal 30 and the home appliance management application through a brief survey during delivery. In addition, when the preset "custom settings" are registered in the home appliance management application using the mobile terminal 30 after installing the home appliance 20, the "custom settings" stored corresponding to the customer ID are downloaded to the home appliance 20.

[0155] In addition, a plurality of operation processes (operation modes) can be prepared in advance for the user, and among the plurality of settings, the process suitable for the user can be conveniently classified and provided to the user. In addition, the user does not need to check each of the plurality of processes during the use process (S340) of the home appliance 20, nor does it need to manually classify the appropriate process among the plurality of processes, which can improve ease of use.

[0156] Figure 8 An artificial intelligence washing course generated based on the user's survey response is shown, wherein a course selection screen 810 of the washing machine 20a and a washing machine course setting screen 820 of the mobile terminal 30 are shown.

[0157] The course selection screen 810 may display the course of the course group. When the recommended setting information storage process ends, the course selection screen 810 may be provided to the user. The data stored in the washing machine 20a through the recommended setting information storage process may include a course group including a plurality of optional courses. At least some of the courses may be based on the recommended setting information. The course selection screen 810 may include a course based on the recommended setting information (e.g., a customized course or an artificial intelligence washing customized course).

[0158] Specifically, the process selection screen 810 may include a process display area, and the process display area may display information indicating which process is currently displayed on the process selection screen 810. For example, the process display area may display characters or shapes to indicate the type of process, such as the name of the process.

[0159] The processes in the process group determined by the server 10 or the mobile terminal 30 may be stored in the washing machine 20a and provided to the user. For example, the process selection screen 810 may display the processes in the process group, and the user may command the process displayed on the process selection screen 810 to be executed through a manipulation unit such as an execution button.

[0160] Due to the limitation of the display output area, the process selection screen 810 can only display some of the processes in the process group. For example, the process selection screen 810 can display any one of the processes in the process group, and the user can change the process displayed on the process selection screen 810 to another process through the input of the manipulation unit.

[0161] Meanwhile, in an embodiment of the present disclosure, the setting may have a plurality of options, each of which may have a detailed setting value that may be changed. The process selection screen 810 may include an option display area, and the option display area may display a current setting value for at least one option set in the process displayed on the process selection screen 810.

[0162] The washing machine course setting screen 820 of the mobile terminal 30 may also display information indicating what the predetermined course is and detailed setting values ​​for the course. For example, detailed setting value information on washing, rinsing, drying and water temperature for the prescribed course may be included.

[0163] In addition, the washing machine course setting screen 820 may further include another customized course item and another customized service information item.

[0164] The user can manipulate the process setting screen 820 to change the process group, process-specific detailed setting values, etc.

[0165] When the delivery of the home appliance 20 is completed and the communication connection is established, the server 10 transmits the recommended setting information stored in the corresponding account to the home appliance 20. The home appliance 20 applies the received downloaded recommended setting information.

[0166] Therefore, before the home appliance 20 is provided to the user, settings necessary or suitable for the user can be applied to the home appliance 20 in advance, thereby improving ease of use.

[0167] Fig. 9 is a diagram illustrating a configuration of a home appliance system including a home appliance according to an embodiment of the present disclosure.

[0168] Reference Fig. 9 The server 10 may include a first server 12 and a second server 11 , wherein the first server is configured to store recommended setting information and transmit the recommended setting information to the home appliance, and the second server is configured to transmit the delivery information to the first server 12 .

[0169] Reference Fig. 9 The home appliance system may include a first server 12 , a second server 11 , a mobile terminal 30 , and a home appliance 20 .

[0170] When the user purchases the home appliance 20 , the purchase information of the home appliance 20 may be registered with the second server 11 .

[0171] The purchase information may be user information or a model name of the home appliance 20, and the user information of the home appliance 20 may be a user ID for accessing the home appliance management application.

[0172] The second server 11 may transmit the purchase information and product information of the home appliance 20 to the first server 12. The product information may include the serial number or logistics barcode of the home appliance 20.

[0173] In addition, the second server 11 may transmit the MAC addresses and serial numbers of the mass-produced home appliances 20 to the first server 12 .

[0174] The MAC address of the home appliance 20 may be a unique address that uniquely identifies the home appliance 20 .

[0175] The serial number of the home appliance 20 may be a character code for verifying that the product is genuine.

[0176] The first server 12 may store the received MAC address and serial number of the home appliance 20 in a database. That is, the first server 12 may map and store the MAC address and serial number corresponding to each of the plurality of home appliances 20.

[0177] Furthermore, although the first server 12 and the second server 11 are shown as separate components in the drawing, the present disclosure is not limited thereto, and only one server may be provided.

[0178] The delivery information may include purchase / customer information. In addition, the delivery information may include serial number and delivery / receipt date information. When the delivery is completed, the delivery information may include delivery completion information.

[0179] The first server 12 may provide various new user guidance information through the terminal 30 during the delivery period.

[0180] Meanwhile, a user who desires customized settings may respond to a survey related to the customized settings through the home appliance management application and the terminal 30 .

[0181] Terminal 30 may transmit the user response to first server 12, and first server 12 may analyze the user response to generate customized recommended setting information.

[0182] Alternatively, the terminal 30 may directly generate the recommended setting information and transmit the recommended setting information to the first server 12 .

[0183] Meanwhile, the first server 12 stores the model name and MAC information of the new product based on the delivery information. In addition, the first server 12 stores the recommended setting information so as to correspond to the user account of the home appliance management application.

[0184] Meanwhile, when the delivery is completed, the first server 12 may send a push alert to the user's terminal 30. In addition, the first server 12 transmits the stored recommended setting information to the home appliance 20 when the delivery is completed.

[0185] The first server 12 may assign a device ID to the home appliance 20 at the time of product registration, and may download personalized data based on the device ID.

[0186] The home appliance 20 applies the recommended setting information downloaded from the first server 12. Here, the recommended setting information may also be referred to as initial personalized information because the recommended setting information is a personalized customized setting applied from the start of product use.

[0187] Meanwhile, according to the present disclosure, the home appliance 20 can be easily registered and set in the home appliance management application based on the delivery information (easy setting).

[0188] Based on the delivery completion information, the first server 12 sends a push notification to the user's terminal 30. Based on the user information included in the delivery completion information, the first server 12 may send a push notification to the user's mobile terminal 30 through the home appliance management application.

[0189] In one embodiment, the push notification may be a notification indicating that the delivery of the home appliance 20 has been completed.

[0190] In another embodiment, the push notification may be a notification that the delivery of the home appliance 20 has been completed and the delivered home appliance 20 needs to be registered.

[0191] The terminal 30 executes the home appliance management application based on the received push notification.

[0192] Based on the delivery information response, the first server 12 may generate an automatic registration key for automatic registration of the home appliance 20 .

[0193] The auto-enrollment key may be a key that is only valid for a predetermined amount of time. That is, the auto-enrollment key may be a key that is only valid for a predetermined amount of time, such as a one-time password (OTP).

[0194] The first server 12 may transmit the generated automatic registration key and the delivery information to the terminal 30. The terminal 30 retrieves the home appliance 20 based on the delivery information.

[0195] The mobile terminal 30 may use the MAC address included in the delivery information to retrieve the home appliance 20. In addition, the mobile terminal 30 may activate the SoftAP to determine whether a device having the MAC address has been retrieved.

[0196] The mobile terminal 30 sends a link request to the retrieved home appliance 20 by automatically registering the key.

[0197] The mobile terminal 30 may transmit the automatic registration key to the home appliance 20 .

[0198] The mobile terminal 30 may encrypt the automatic registration key and transmit it to the home appliance 20 .

[0199] In response to the link request, the mobile terminal 30 and the home appliance 20 exchange information with each other, and complete the link based on the exchanged information.

[0200] After the link with the home appliance 20 is completed, the mobile terminal 30 sends a product registration request for registering the home appliance 20 to the first server 12. The product registration request may include user information, a MAC address, and an automatic registration key.

[0201] In response to the product registration request, the first server 12 continues to register the home appliance 20 , and transmits a product registration response indicating the registration result to the mobile terminal 30 .

[0202] In the same manner, after the link with the home appliance 20 is completed, the home appliance 20 transmits a product registration request for registering the home appliance 20 to the first server 12 (529).

[0203] In response to the product registration request, the first server 12 registers the home appliance 20 , and transmits a product registration response indicating a registration result to the home appliance 20 .

[0204] In an embodiment, the first server 12 may compare the automatic registration key received from the home appliance 20 with the automatic registration key received from the mobile terminal 30 .

[0205] The first server 12 may receive the MAC address and the automatic registration key from the home appliance 20 , and may receive the MAC address and the automatic registration key for the home appliance 20 from the mobile terminal 30 .

[0206] The first server 12 may determine whether the MAC addresses match, and if the MAC addresses match, the first server 12 may determine whether the automatic registration keys are identical to each other.

[0207] When the automatic registration keys are identical to each other, the first server 12 may complete the product registration of the home appliance 20 .

[0208] Subsequently, the first server 12 may download the initial personalized information to the home appliance 20 .

[0209] Fig.10 2 is a diagram showing a delivery process of home appliances.

[0210] Reference Fig.10 , upon arrival at the delivery location, the installation engineer installs the household appliance 20, explains the product, obtains an acceptance signature, and leaves the delivery location.

[0211] The installation engineer can notify the second server 11 of the delivery completion through a specific action (eg, scanning a barcode on the packaging box).

[0212] When the delivery is completed, the delivery information is transmitted to the second server 11 and the first server 12, and the second server 11 can generate an easy-to-add card 722 for the user to easily register the product through the home appliance management application.

[0213] With a single touch of the easy-to-add card 722, the user can easily register the delivered product and download the initial personalized data.

[0214] More preferably, the installation engineer performs a specified action, such as scanning a packaging box barcode, before product description.

[0215] Therefore, the transmission of the delivery information and the generation of the easy-add card 722 are completed during the product installation process, so the easy-add card 722 is generated while the installation engineer is still at the delivery location. Therefore, during the product explanation step, the installation engineer can directly guide the customer to register the product through the use of the easy-add card 722, the use of the home appliance management application, the initial personalized application, etc.

[0216] Therefore, even in an embodiment in which initial personalization is set, initial personalization update can be automatically performed at the time of product registration, thereby avoiding customer confusion and improving ease of use.

[0217] Fig.11 is a diagram illustrating a configuration of a home appliance system including a home appliance according to an embodiment of the present disclosure.

[0218] Fig.11 Household electrical appliance system and reference Figure 1 and Fig. 9 The described home appliance system is different in that the server 10 includes a plurality of servers. The following description will focus on the difference in the configuration of the server 10.

[0219] Reference Fig.11 , the home appliance system according to an embodiment of the present disclosure may include a mobile terminal 30, a home appliance 20, a first server 12 (12a and 12b), a second server 11, a third server 13, and a fourth server 14. That is, the server 10 may include the first servers 12a and 12b, the second server 11, the third server 13, and the fourth server 14.

[0220] The first servers 12a and 12b may include a ThinQ server 12a configured to manage a home appliance management application (ThinQ application) and a ThinQ home appliance service server 12b configured to directly control the home appliance 20 linked to the ThinQ server 12a.

[0221] When the user purchases the home appliance 20, purchase information of the home appliance 20 may be transmitted to the third server 13, and the third server 13 may transmit the purchase information to the ThinQ server 12a.

[0222] The second server 11 may include a delivery server (not shown) and a logistics server (not shown).

[0223] The delivery server may transmit the purchase information and product information of the home appliance 20 to the logistics server. The product information may include the serial number of the home appliance 20 or the logistics barcode.

[0224] The distribution server is a server configured to standardize production reference information and manage integrated production information that can be divided into a global view for managing production and quality key indicators and a local view for supporting production execution in the field.

[0225] The logistics server can send delivery-related notifications to purchasing customers of all products that pass through the manufacturer's logistics center.

[0226] The fourth server 14 may transmit the MAC address and serial number of each of the mass-produced home appliances 20 to the ThinQ server 12 a .

[0227] The ThinQ server 12 a may store the MAC address and the serial number of the home appliance 20 received from the fourth server 14 in a database.

[0228] That is, the ThinQ server 12 a may map and store a MAC address and a serial number corresponding to each of the plurality of home appliances 20 .

[0229] The second server 11 may transmit the delivery information to the first servers 12a and 12b. In addition, the ThinQ server 12a may generate recommended setting information based on information obtained using the mobile terminal 30 and the ThinQ application. The ThinQ server 12a may generate initial personalized information (recommended setting information) by converting the survey value into the operation process (operation mode) and characteristics of the home appliance 20.

[0230] The ThinQ server 12a transmits the initial personalized information to the ThinQ home appliance service server 12b. Upon receiving the delivery completion information from the second server 11, the ThinQ server 12a may send a push alert through the ThinQ application and guide product registration of the home appliance 20.

[0231] The ThinQ home appliance service server 12b may download initial personalized information to the home appliance 20 based on the information received from the second server 11 and the ThinQ server 12a. For example, the ThinQ home appliance service server 12b may receive delivery completion information from the second server 11 and download initial personalized information to the home appliance 20.

[0232] Alternatively, upon receiving the delivery completion information from the second server 11 and receiving the initial personalized download request signal from the ThinQ server 12 a , the ThinQ home appliance service server 12 b may download the initial personalized information to the home appliance 20 .

[0233] Alternatively, when the ThinQ server 12a receives delivery completion information from the second server 11 and the ThinQ server 12a sends an initial personalized download request signal to the ThinQ home appliance service server 12b according to the completion of delivery, the ThinQ home appliance service server 12b can download initial personalized information to the home appliance 20.

[0234] Figures 12 to 17 is a diagram showing information and user interface screens provided during a process from purchase or ordering of a home appliance to use by a user.

[0235] Fig.12 and Fig.13 Shown are user interface screens provided to the contractor and the recipient when the contractor and the recipient are different from each other.

[0236] The Contracting Party is the person who enters into the Order Agreement, and the Recipient is the person who obtains (delivers or uses) the product, who may be different from the Contracting Party.

[0237] The contractor of the home appliance 20 may be different from the recipient of the home appliance 20, which is the actual user. For example, a daughter may purchase the home appliance 20 and order the home appliance 20 to be delivered to her father's home. In this case, the actual user of the home appliance 20 will be the father who signs for the delivery of the home appliance 20. Therefore, based on the recipient information included in the delivery information of the home appliance 20, the server 10 or the terminal 30 may generate recommended setting information based on the actual user (father) and transmit the recommended setting information to the home appliance 20. In this case, the terminal 30 that responds to the survey of the customized setting may be a terminal corresponding to the recipient information.

[0238] Meanwhile, if the recipient of the home appliance 20 is different from the purchase contractor of the home appliance 20, the user interface screen provided to the recipient through his or her terminal 30 may be configured differently from the user interface screen provided to the purchase contractor through his or her terminal 30.

[0239] Reference Fig.12 , a new user guidance screen can be provided to the recipient based on the product information of the delivered home appliance 20.

[0240] Reference Fig.13 The contractor's new user guidance screen may include product information of the home appliance 20 being delivered and contract-related information.

[0241] Although the contractor can access the order information, non-contractor recipients may not be able to access the order information. Therefore, the user interface screen may differ depending on the contractor.

[0242] At the same time, recipients may be presented with a survey and response process for a customized setting.

[0243] Figures 14 to 17 An initial personalized survey process for a washing machine or dryer is shown.

[0244] According to an embodiment of the present disclosure, a survey can be conducted during product delivery to determine user preferences and recommend customized settings. For example, the customized settings may include at least one of a process list (operating mode), automatic optimization of processes (operating mode), and my own processes (operating mode).

[0245] Fig.14 and Fig.15 An input screen provided by the server 10 or the terminal 30 during the input process in the course recommendation process of the delivery process (S320) is shown.

[0246] Reference Fig.14 and Fig.15 , in an embodiment of the present disclosure, the server 10 or the terminal 30 may collect information provided by a user through an input process in which a user inputs his or her information.

[0247] That is, the information required for determining the recommended setting information by the server 10 or the terminal 30 can be provided to the server 10 or the terminal 30 through an input process in which the user inputs information. In the input process, the server 10 or the terminal 30 can provide the user with an input screen configured to display various objects that the user can select, and the user can input information by selecting any of the various objects, etc.

[0248] Fig.14 and Fig.15 A plurality of input screens with different themes are shown. Fig.14 and Fig.15 The first and third of three input screens are shown, but the subject matter regarding which information the user provides during the input process and the number of input screens based thereon may be different.

[0249] The server 10 or the terminal 30 may receive information input by the user in an input process through the input screen. The information may be provided to the server 10 or the terminal 30 through a plurality of input processes in which the user inputs information.

[0250] Reference Fig.14 , the input screen may include a survey area 1410 for notifying the user of the subject of the information. The survey area 1410 may display the type of information required by the user (eg, text or shape) to indicate the content of the survey.

[0251] The user may identify information such as text displayed in the survey area 1410 to determine the type of information to be input.

[0252] As an example of the present disclosure, the input screen may display a survey about family members in the survey area 1410 for inputting how many family members the user has.

[0253] At the same time, the input screen may display at least one selection item 1420 for the user to select. The selection item 1420 may correspond to information corresponding to an answer to the survey content.

[0254] For example, the input screen may display a plurality of selection items 1420, and the plurality of selection items 1420 may correspond to different kinds of information. Each selection item 1420 may display text corresponding to its information value so that the user can check the information value of the selection item 1420.

[0255] The user can input information to the server 10 or the terminal 30 by checking the survey content and selecting a selection item 1420 corresponding to the information the user wishes to input. On the input screen, the user can check the content of the survey on the number of family members from the text in the survey area 1410, and can select a selection item 1420 corresponding to the user from among a plurality of selection items 1420 corresponding to any one of one, two, and three or more family members.

[0256] In an embodiment of the present disclosure, the subject of the request information from the user may not be a direct subject about the process, and the server 10 or the terminal 30 may select a process that is beneficial or necessary for the user from various processes through a survey process and provide it to the user as recommended setting information.

[0257] Meanwhile, in an input process in which a plurality of selection items 1420 are provided to a user for selection, the server 10 or the terminal 30 may collect information by the user selecting a target from among the plurality of selection items 1420 .

[0258] That is, as described above, the server 10 or the terminal 30 can provide the user with screens for different topics, and the user can input information by selecting a plurality of selection items 1420 provided on each screen. The input screen can display an item 1430 indicating the number of screens and the current position in the questioning process.

[0259] Furthermore, the server 10 or the terminal 30 may receive a plurality of pieces of information from the user through a plurality of input processes in which the user inputs information, and may determine at least one piece of recommended setting information based on the plurality of pieces of information.

[0260] That is, the server 10 or the terminal 30 may determine at least one piece of recommended setting information to be recommended to the user among a plurality of processes pre-stored in the server 10 or the terminal 30 based on a plurality of different types of information collected during the input process.

[0261] For example, a plurality of pieces of recommended setting information may be determined based on any one of a plurality of pieces of information input by the user, and a piece of recommended setting may be determined based on at least two of the plurality of pieces of information.

[0262] The input screen may display a next item 1450 , a previous item 1440 , and a skip item. The next item 1450 may be an object for confirming information input by the user by selecting any one of the plurality of selection items 1420 .

[0263] For example, when the user selects a user-appropriate selection item 1420 from among the plurality of selection items 1420 and selects the next item 1450, the server 10 or the terminal 30 may provide an input screen corresponding to the next topic after the current topic, or terminate the input process if the survey is the last survey. Alternatively, if the survey is the last survey, the next item 1450 may be converted into a completion item 1460 and displayed.

[0264] When the previous item 1440 is selected, the server 10 or the terminal 30 may redisplay the input screen displayed immediately before the input screen currently being displayed on the server 10 or the terminal 30 (such as the input screen being displayed on the terminal 30 ).

[0265] When the skip item is selected, an input screen for the next subject may be provided without inputting information on the subject, or the input process may be terminated if the input screen is the last input screen.

[0266] That is, when a skip item is selected by the user on the input screen, the server 10 or the terminal 30 may proceed to the next process without providing information of the corresponding subject.

[0267] During the input process, the server 10 or the terminal 30 may provide a plurality of input screens, and a plurality of information inputs may be performed by the user. The plurality of input screens may be related to different topics, and information on various topics may be collected by the user.

[0268] For example, in an embodiment of a washing machine, the information input by the user may include at least one of the number of people in the user's family, the presence of pets, the presence of babies, and the main types of clothes.

[0269] In an embodiment of the present disclosure, the server 10 or the terminal 30 may collect information on the user's life, environment, etc. even before the home appliance 20 is installed as described above, analyze an appropriate process, and provide it to the user.

[0270] The server 10 or the terminal 30 may determine the recommended setting information of the user based on the user information input through the input process.

[0271] Through the input process, the server 10 or the terminal 30 may determine a plurality of pieces of recommended setting information based on the information, and the process group may include the plurality of pieces of recommended setting information.

[0272] The process group may include processes including recommended setting information and determined by the server 10 or the terminal 30 to be suitable for the user among a plurality of processes pre-stored in the server 10 or the terminal 30 .

[0273] The suggestion screen 1610 may display the processes of the process group. The suggestion screen 1610 allows the user to easily check the processes of the process group suggested by the server 10 or the terminal 30.

[0274] In addition to the recommended setting information, the process group may further include a default process. The default process may be a process that is basically required for using the home appliance 20, which may be predetermined by the server 10 or the terminal 30.

[0275] The default process may be pre-stored in the server 10 or the terminal 30 regardless of the information input by the user and the recommended setting information. Therefore, the process group may include the default process and the recommended setting information predetermined by the server 10 or the terminal 30 among the plurality of processes.

[0276] Meanwhile, various processes stored on the server 10 or the terminal 30 may include a user process. The user process may be a process in which a user directly determines setting values ​​for various options and stores them in the server 10 or the terminal 30.

[0277] Due to its nature, a user-determined process may be included in a process group intended to be set on the home appliance 20. That is, the process group may include a user process in which the user determines a default setting value of an option through the server 10 or the terminal 30.

[0278] Fig.16 A screen showing a suggested process in a setting recommendation process for determining recommended setting information of a user and providing a process group is shown.

[0279] The server 10 or the terminal 30 may perform the setting recommendation process to provide a process group including recommended setting information to the user, and may output a recommendation screen 1610 during a recommendation process in the setting recommendation process.

[0280] The user may perform a setting recommendation process through the server 10 or the terminal 30 even before the home appliance 20 is delivered, and may be provided with a suggestion screen 1610 through the terminal 30 .

[0281] The suggestion screen 1610 may display text indicating that a set of processes for the user can be obtained through the server 10 or the terminal 30, and may include an application item 1640 for the user to determine to continue the setting recommendation process, a direct process setting item 1630 for the user to directly input settings, and a survey recovery item 1620 for the user to perform the survey from the beginning.

[0282] When the application item 1640 is selected, the server 10 or the terminal 30 may store the suggested settings as recommended setting information.

[0283] When the survey resume item 1620 is selected, the terminal 30 may start the survey process again from the beginning.

[0284] like Fig.17 As shown in , when the direct process setting item 1630 is selected, the terminal 30 may provide a user interface screen for editing and setting a process, etc.

[0285] Meanwhile, if the user does not respond to the survey or does not perform any input related to the setting, the server 10 or the terminal 30 may provide the user with a process group including a default process preset in the server 10 or the terminal 30 .

[0286] Although Figures 14 to 17 The survey for course settings of a washing machine and the course recommendation process based on the survey are shown, but the present disclosure is not limited thereto, and customized settings may be provided for each home appliance.

[0287] For example, for a refrigerator, questions can be asked about diet or food combinations, room ambience, interests, etc., and settings for refrigerator compartment temperature, color mode, and cover image can be recommended based on the responses.

[0288] For example, for an air purifier, you can be asked whether you have pets or babies, your interests, and the type of cleaning you prefer (e.g., during sleeping, air purification based on smoke conditions, air purification based on indoor air, and air purification based on outdoor air), and based on the responses, settings for color mode and cover screen image are recommended.

[0289] According to at least one of the embodiments of the present disclosure, various information may be provided to a user during product delivery, and recommended setting information determined during delivery may be easily applied to the delivered product.

[0290] According to at least one of the embodiments of the present disclosure, a user's customized settings may be easily applied to a home appliance.

[0291] According to at least one of the embodiments of the present disclosure, a setting required or suitable for a user among various settings available on a home appliance can be effectively checked and conveniently provided.

[0292] According to at least one of the embodiments of the present disclosure, a home appliance product can be easily and quickly registered with a server.

[0293] According to at least one of the embodiments of the present disclosure, a product delivered to a customer can be easily registered with a server based on information related to the delivery.

[0294] According to at least one of the embodiments of the present disclosure, predetermined recommended setting information can be easily applied to a delivered product.

[0295] According to at least one of the embodiments of the present disclosure, various information may be provided to a user during product delivery.

[0296] Various other effects are directly or implicitly disclosed in the detailed description of the embodiments of the present disclosure.

[0297] Obviously, although the preferred embodiments have been shown and described above, the present disclosure is not limited to the above specific embodiments, and various modifications and changes can be made by those skilled in the art without departing from the subject matter of the appended claims. Therefore, these modifications and changes should not be understood from the technical spirit or prospect of the present disclosure.

[0298] CROSS-REFERENCE TO RELATED APPLICATIONS

[0299] This application claims the benefit of Korean Patent Application No. 10-2023-0146862 filed in the Korean Intellectual Property Office on October 30, 2023, the disclosure of which is incorporated herein by reference in its entirety.

Claims

1. A household appliance system, comprising: Household appliances; a terminal configured to determine recommended setting information based on the input information; as well as A server configured to receive the recommended setting information from the terminal and store the received recommended setting information, wherein: When the delivery of the home appliance is completed and the communication connection is established, the server transmits the recommended setting information to the home appliance, and The home appliance applies the received recommended setting information.

2. The household appliance system according to claim 1, wherein: The server comprises: a first server configured to store the recommended setting information and transmit the recommended setting information to the home appliance; and A second server is configured to transmit the delivery information to the first server.

3. The household appliance system according to claim 1, wherein: Upon receiving the delivery completion information of the home appliance, the terminal displays a user interface screen configured to guide the registration of the home appliance using a management application, and When the management application is executed after registering the home appliance, the terminal displays a user interface screen configured to provide the recommended setting information.

4. The household appliance system according to claim 1, wherein: Upon receiving the delivery completion information of the home appliance, the terminal displays a user interface screen configured to guide the registration of the home appliance using a management application, and When registering the home appliance, the terminal displays a user interface screen configured to provide the recommended setting information.

5. The household appliance system according to claim 1, wherein: Upon receiving delivery completion information of the home appliance, the terminal registers the home appliance using a management application and displays a user interface screen configured to provide the recommended setting information.

6. The household appliance system according to claim 1, wherein: The server transmits the recommended setting information to the home appliance based on recipient information of the home appliance.

7. The household appliance system according to claim 6, wherein: The terminal is a terminal corresponding to the recipient information.

8. The household appliance system according to claim 6, wherein: When the recipient of the household appliance is different from the purchaser of the household appliance, The user interface screen provided to the recipient through the terminal is configured differently from the user interface screen provided to the purchase contractor through the terminal.

9. The household appliance system according to claim 1, wherein: The terminal provides usage prompt information of the household appliance.

10. A household appliance system, comprising: Household appliances; a terminal configured to receive predetermined information from a user; as well as A server configured to receive the predetermined information from the terminal and store recommended setting information based on the predetermined information, wherein: When the delivery of the home appliance is completed and the communication connection is established, the server transmits the recommended setting information to the home appliance, and The home appliance applies the received recommended setting information.

11. The household appliance system according to claim 10, wherein: The server comprises: a first server configured to store the recommended setting information and transmit the recommended setting information to the home appliance; and A second server is configured to transmit the delivery information to the first server.

12. The household appliance system according to claim 10, wherein: Upon receiving the delivery completion information of the home appliance, the terminal displays a user interface screen configured to guide the registration of the home appliance using a management application, and When the management application is executed after registering the home appliance, the terminal displays a user interface screen configured to provide the recommended setting information.

13. The household appliance system according to claim 10, wherein: Upon receiving the delivery completion information of the home appliance, the terminal displays a user interface screen configured to guide the registration of the home appliance using a management application, and When registering the home appliance, the terminal displays a user interface screen configured to provide the recommended setting information.

14. The household appliance system according to claim 10, wherein: Upon receiving delivery completion information of the home appliance, the terminal registers the home appliance using a management application and displays a user interface screen configured to provide the recommended setting information.

15. The household appliance system according to claim 10, wherein: The server transmits the recommended setting information to the home appliance based on recipient information of the home appliance.

16. The household appliance system according to claim 15, wherein: The terminal is a terminal corresponding to the recipient information.

17. The household appliance system according to claim 15, wherein: When the recipient of the household appliance is different from the purchaser of the household appliance, The user interface screen provided to the recipient through the terminal is configured differently from the user interface screen provided to the purchase contractor through the terminal.

18. The household appliance system according to claim 10, wherein: The terminal provides usage prompt information of the household appliance.

19. A server, comprising: a communication interface configured to receive predetermined information input through a terminal; as well as A memory configured to store recommended setting information based on the information, wherein: When delivery of the home appliance is completed and a communication connection is established, the communication interface transmits the recommended setting information to the home appliance.

20. The server of claim 19, further comprising a processor configured to determine the recommended setting information based on information received through the communication interface.

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