Waybill management method and device, equipment and medium

Abstract

The embodiment of the invention discloses a waybill management method and device, equipment and a medium, and the method comprises the steps: obtaining the target waybill information of a to-be-delivered waybill, and determining the delivery management safety level of the to-be-delivered waybill based on the target waybill information; adding identification information of a delivery management security level to the to-be-delivered waybill, so that the target waybill system client determines a delivery state updating process of the to-be-delivered waybill according to the identification information, and completing delivery management of the to-be-delivered waybill; wherein different all-in-one management security levels correspond to different all-in-one state updating processes, and the numbers of operation steps in the different all-in-one state updating processes are different. According to the technical scheme provided by the embodiment of the invention, the problem that the waybill processing efficiency of the courier is influenced when all waybills are managed by adopting an undifferentiated full delivery management process is solved, different full delivery management processes can be adopted for different waybill conditions, unnecessary steps in the full delivery management process are reduced, and the waybill processing efficiency of the courier is improved.

Description

Technical Field

[0001] Embodiments of the present invention relate to the field of logistics information technology, and in particular, to a waybill management method, device, equipment and medium. Background Art

[0002] After a courier delivers a package, the courier will update the delivery result of each successfully delivered waybill through his portable waybill management terminal. In the process of updating the delivery result of the waybill, the courier needs to follow the standard operation process and perform non-differentiated delivery operations.

[0003] However, in the process of implementing the present invention, it is found that there are at least the following technical problems in the prior art:

[0004] For some waybill delivery situations, there are many non-essential and repetitive operation steps in the standard operation process. The courier cannot skip the non-essential operation steps, which consumes too much operation time and affects the waybill delivery efficiency. Summary of the Invention

[0005] Embodiments of the present invention provide a waybill management method, device, equipment and medium, which can adopt different delivery management processes according to different waybill situations, reduce non-essential steps in the delivery management process, and improve the waybill processing efficiency of couriers.

[0006] In a first aspect, an embodiment of the present invention provides a waybill management method, which is applied to a waybill system server, and the method includes:

[0007] Obtain the target waybill information of the waybill to be delivered, and determine the delivery management security level of the waybill to be delivered based on the target waybill information;

[0008] Add identification information of the delivery management security level to the waybill to be delivered, so that the target waybill system client can determine the delivery status update process of the waybill to be delivered according to the identification information, and complete the delivery management of the waybill to be delivered;

[0009] Among them, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different.

[0010] In a second aspect, an embodiment of the present invention provides a waybill management method, which is applied to a waybill system client, and the method includes:

[0011] Obtain the waybill number of the target delivery management waybill, and query and determine the delivery management security level of the target delivery management waybill according to the waybill number;

[0012] Determine the target delivery status update process that matches the delivery management security level;

[0013] Implement the delivery management process of the target delivered management waybill based on the target delivered status update process;

[0014] Among them, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different.

[0015] Thirdly, an embodiment of the present invention provides a waybill management device, which is configured on the waybill system server side, and the device includes:

[0016] A delivery management security level determination module, configured to obtain the target waybill information of the waybill to be delivered, and determine the delivery management security level of the waybill to be delivered based on the target waybill information;

[0017] A delivery management security level marking module, configured to add identification information of the delivery management security level to the waybill to be delivered, so that the target waybill system client determines the delivery status update process of the waybill to be delivered according to the identification information, and completes the delivery management of the waybill to be delivered;

[0018] Among them, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different.

[0019] Fourthly, an embodiment of the present invention provides a waybill management device, which is configured on the waybill system client side, and the device includes:

[0020] A delivery management security level determination module, configured to obtain the waybill number of the target delivered management waybill, and query and determine the delivery management security level of the target delivered management waybill according to the waybill number;

[0021] A delivery management process determination module, configured to determine a target delivery status update process that matches the delivery management security level;

[0022] A waybill delivery management module, configured to implement the delivery management process of the target delivered management waybill based on the target delivery status update process;

[0023] Among them, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different.

[0024] Fifthly, an embodiment of the present invention further provides a computer device, and the computer device includes:

[0025] One or more processors;

[0026] A memory, configured to store one or more programs;

[0027] When the one or more programs are executed by the one or more processors, the one or more processors implement the waybill management method provided in any embodiment of the present invention.

[0028] In a sixth aspect, an embodiment of the present invention further provides a computer-readable storage medium, on which a computer program is stored. When the program is executed by a processor, it implements the waybill management method provided in any embodiment of the present invention.

[0029] The embodiments in the above-mentioned invention have the following advantages or beneficial effects:

[0030] In the embodiment of the present invention, by obtaining the target waybill information of the waybill to be delivered, and determining the delivery management security level of the waybill to be delivered based on the target waybill information; adding identification information of the delivery management security level to the waybill to be delivered, so that the target waybill system client determines the delivery status update process of the waybill to be delivered according to the identification information, and completes the delivery management of the waybill to be delivered; wherein, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different. The technical solution of the embodiment of the present invention solves the problem that the use of an undifferentiated delivery management process to manage all waybills affects the waybill processing efficiency of couriers. Different delivery management processes can be adopted according to different waybill situations, reducing unnecessary steps in the delivery management process and improving the waybill processing efficiency of couriers. BRIEF DESCRIPTION OF THE DRAWINGS

[0031] Figure 1 is a flowchart of a waybill management method provided by an embodiment of the present invention;

[0032] Figure 2 is a flowchart of a waybill management method provided by an embodiment of the present invention;

[0033] Figure 3 is a flowchart of a waybill management method provided by an embodiment of the present invention;

[0034] Figure 4 is a schematic diagram of a waybill management example provided by an embodiment of the present invention;

[0035] Figure 5 is a schematic diagram of a waybill management process example provided by an embodiment of the present invention;

[0036] Figure 6 is a schematic diagram of the structure of a waybill management device provided by an embodiment of the present invention;

[0037] Figure 7 is a schematic diagram of the structure of a waybill management device provided by an embodiment of the present invention;

[0038] Figure 8 It is a schematic structural diagram of a computer device provided by an embodiment of the present invention. Detailed implementation manners

[0039] The present invention will be further described in detail below with reference to the accompanying drawings and embodiments. It can be understood that the specific embodiments described herein are only used to explain the present invention, rather than limiting the present invention. Additionally, it should be noted that for the convenience of description, only parts related to the present invention rather than all structures are shown in the accompanying drawings.

[0040] Figure 1 It is a flowchart of a waybill management method applied to the server side of a waybill system provided by an embodiment of the present invention. This embodiment is applicable to the scenario of logistics waybill management, especially the situation of updating the delivered status of a delivered waybill from the perspective of a courier. This method can be executed by a waybill management device configured on the server side of the waybill system, and this device can be implemented in the form of software and / or hardware and integrated into a computer device with application development functions.

[0041] As Figure 1 shown, the waybill management method applied to the server side of the waybill system in this embodiment includes the following steps:

[0042] S110. Obtain the target waybill information of the waybill to be delivered, and determine the delivered management security level of the waybill to be delivered based on the target waybill information.

[0043] Among them, the waybill to be delivered can be any waybill in the waybill system that has not been delivered yet. In order to optimize the business processing flow when the waybill business handler (courier) updates the delivered status of the waybill in the waybill system after delivering the waybill, that is, after the waybill is delivered, the waybill system pre-analyzes and processes the waybill to be delivered in this embodiment.

[0044] Generally, after the recipient signs for a courier package, the corresponding courier completes the delivery work of the waybill corresponding to the package, and will fill in the delivered information of the waybill through his portable waybill system terminal to complete the update of the delivered status of the waybill. So far, a waybill has completed a complete life cycle from creation, transportation, distribution, customer signature to the update of the delivered status. Currently, for the process of filling in the delivered information of the waybill and updating the delivered status of the waybill, each waybill is treated without difference, including a unified set of steps, such as scanning the waybill number, viewing the delivery details, clicking "Delivered", selecting the "Signature type", taking a photo and uploading, uploading the user signature, and determining the end process.

[0045] However, considering the actual waybill delivery scenarios, there will be various situations, such as the user is not at home and hopes to leave it at the pick-up point; or the express delivery received on behalf of the user is of low value and not easily damaged, and there is no need for the user to sign for acceptance when receiving it. If the fixed process for updating the delivered status is still followed, many steps are unnecessary and time-consuming.

[0046] Therefore, in this embodiment, different delivered management security levels are set for different waybill delivery scenarios. Among them, different delivered management security levels correspond to different processes for updating the delivered status, and the number of operation steps in different processes for updating the delivered status is different. That is to say, the higher the security level, the more operation steps there are in the process for updating the delivered status; the lower the security level, the fewer operation steps there are in the process for updating the delivered status. It can be understood that the highest level in the delivered management security level corresponds to the most primitive process for updating the delivered status in the waybill system without the simplification of operation steps.

[0047] Furthermore, the target waybill information can be any information that can help determine the delivered management security level of the waybill to be delivered. It can also be understood as the screening reference information for screening out the target waybill that can simplify the process for updating the delivered status among each waybill to be delivered.

[0048] In an optional implementation manner, the target waybill information can be at least one of the item category information, logistics transportation guarantee status information, and / or waybill note information of the waybill to be delivered. The waybill number of the waybill to be delivered can be obtained through the waybill system database, and then data query can be performed based on the waybill information to obtain at least one of the item category information, logistics transportation guarantee status information, and / or waybill note information of the waybill to be delivered; and the delivered management security level of the waybill to be delivered is determined according to at least one of the item category information, logistics transportation guarantee status information, and waybill note information.

[0049] Among them, the item category information includes information on different categories of goods carried by waybills, such as daily necessities, fresh produce, furniture, electronic devices, etc. For example, a waybill for fresh produce needs to be delivered in a timely manner and ensured to be handed over to the recipient. Also, waybills for items with a higher price or larger volume have a higher safe level for delivery confirmation management and require strict compliance with the standard process for delivery confirmation of waybills. For items such as sundries, the corresponding safe level for delivery confirmation management can be reduced. The logistics transportation guarantee status information can be understood as whether the user has insured the items in the waybill. If so, it corresponds to a higher safe level for delivery confirmation management, even the highest one. The waybill note information can be the waybill description information added by the user who created the waybill, such as "Please handle precious items with care" and "Please place at the designated location". The corresponding safe level for delivery confirmation management can be determined based on the semantic analysis result of the waybill description information. The mapping relationship between the item category information, logistics transportation guarantee status information, and / or waybill note information of the waybill to be delivered and the safe level for delivery confirmation management can be set based on specific business requirements.

[0050] In addition, the waybill information can also be queried based on the waybill number of the waybill to be delivered to obtain the historical waybill signing method information of the recipient of the waybill to be delivered, and the safe level for delivery confirmation management can be determined based on the historical waybill signing method. For example, if all previous waybills of a user were signed by just leaving them at the doorstep, then since signature confirmation cannot be carried out, the corresponding safe level for delivery confirmation management can be reduced and the user signature step can be streamlined. Or the historical waybill signing method information can be combined with at least one of the item category information, logistics transportation guarantee status information, and waybill note information to determine the safe level for delivery confirmation management of the waybill.

[0051] In an optional implementation manner, the waybill signing method management information sent by the recipient or the delivery object of the waybill to be delivered can also be obtained based on a preset information interface, and the safe level for delivery confirmation management of the waybill to be delivered can be determined based on the waybill signing method management information. Among them, the preset information interface can be an information channel for information interaction between the waybill creating user or the waybill delivering user (courier) and the waybill system server.

[0052] There are mainly two cases here:

[0053] In one case, when the management information of the waybill signing method sent by the signing object of the waybill to be delivered is obtained, it can be understood as an application for confirming the safe delivery management level initiated by the user who created the waybill. That is, before the express delivery is made, the user actively sends the management information of the waybill signing method through information interfaces such as the mini-program of the waybill system and the channel entrance of the user client of the waybill system, and then the corresponding safe delivery management level can be determined for the specific signing method. Or directly upload the information that can accept the simplified process of updating the safe delivery status. Among them, different signing methods can correspond to different safe delivery management levels.

[0054] In another case, before delivering the waybill, the courier consults the user about the acceptable signing method by phone or whether the safe delivery management level can be downgraded. Then, according to the user's reply, the courier can send the corresponding management information of the waybill signing method and / or the target waybill information such as whether the safe delivery management level can be downgraded to the waybill system server through the client of the courier's waybill system terminal. Thus, the waybill system server can further determine the safe delivery management level of the corresponding waybill to be delivered.

[0055] S120. Add the identification information of the safe delivery management level to the waybill to be delivered, so that the target waybill system client can determine the process of updating the safe delivery status of the waybill to be delivered according to the identification information, and complete the safe delivery management of the waybill to be delivered.

[0056] Through the analysis of the target waybill information in the above steps, the safe delivery management level corresponding to each waybill to be delivered can be determined, and thus the corresponding identification can be added to each waybill to be delivered. In this way, when the courier processes the update of the safe delivery status through the portable waybill system terminal used by him, he can call and execute the corresponding process of updating the safe delivery status according to the identification information of the safe delivery management level in each waybill that needs to update the safe delivery status. When the process of updating the safe delivery status corresponding to the safe delivery management level is streamlined, the goal of saving the time for safe delivery management of the waybill can be achieved.

[0057] The technical solution of this embodiment is to obtain the target waybill information of the waybill to be delivered, and determine the delivery management security level of the waybill to be delivered based on the target waybill information; add the identification information of the delivery management security level to the waybill to be delivered, so that the client of the target waybill system can determine the update process of the delivery status of the waybill to be delivered according to the identification information, and complete the delivery management of the waybill to be delivered; among them, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different, that is, for waybills with different delivery conditions, delivery status management processes with different degrees of streamlined operation steps are respectively set, making the management process of the waybill delivery status more flexible and applicable to more delivery scenarios. The technical solution of the embodiment of the present invention solves the problem that the use of an undifferentiated delivery management process to manage all waybills affects the waybill processing efficiency of couriers. Different delivery management processes can be adopted according to different waybill situations, reducing unnecessary steps in the delivery management process and improving the waybill processing efficiency of couriers.

[0058] Figure 2 It is a flowchart of a waybill management method applied to the waybill system server provided by the embodiment of the present invention. This embodiment and the waybill management method in the above embodiment belong to the same inventive concept, and further describes the process of determining the delivery management security level of the waybill to be delivered. This method can be executed by a waybill management device configured on the waybill system server, and this device can be implemented in software and / or hardware and integrated in a computer device with application development functions.

[0059] As Figure 2 shown, the waybill management method of this embodiment includes the following steps:

[0060] S210. Send preset waybill business processing information to the recipients of each waybill to be delivered.

[0061] The waybill to be delivered can be any undelivered waybill in the waybill system. In order to optimize the business processing process when the waybill business processor (courier) updates the waybill delivery status in the waybill system after delivering the waybill, that is, after the waybill is successfully delivered, the waybill system pre-analyzes and processes the waybill to be delivered in this embodiment.

[0062] The preset waybill business processing information can be inquiry information about the waybill signing method and signing time, or inquiry information about whether it is acceptable to reduce one or more operation steps in the delivery status update process.

[0063] That is, in this embodiment, in order to batch-determine the delivery management security level of each waybill to be dispatched efficiently, the waybill system directly sends an inquiry request for the preset waybill business processing information to the user, such as consulting whether the user allows the adjustment of the delivery management security level through system outbound calls in an artificial intelligence manner (or through official accounts, text messages, etc.), so as to streamline the waybill delivery management process.

[0064] S220. Obtain the delivery method determination information of each waybill to be dispatched according to the feedback information associated with the preset waybill business processing information.

[0065] When the user replies according to the preset waybill business processing information sent by the system, the feedback information associated with the preset waybill business processing information can be obtained, so as to obtain the delivery method determination information of each waybill to be dispatched and other information that can be used to guide the delivery management security level.

[0066] Exemplarily, the waybill system makes an outbound artificial intelligence call, and the user determines the delivery method of the waybill and / or whether the waybill delivery management process can be streamlined according to the artificial intelligence call communication process. The artificial intelligence call service system synchronizes the result to the waybill system according to the user's reply result, and obtains the delivery method determination information of each waybill to be dispatched and other contents.

[0067] S230. Determine the delivery management security level of each waybill to be dispatched based on the delivery method determination information.

[0068] Among them, different delivery methods can correspond to different delivery management security levels. For example, if it must be signed for in person by the recipient, then the delivery management security level is relatively high, and the waybill delivery management process cannot be streamlined or can only be streamlined by 1 step. Or, if the delivery method is to sign for at a designated location, then it can correspond to a relatively low delivery management security level. The corresponding relationship between different delivery methods and the delivery management security level can be established according to the business requirements in the actual waybill processing business.

[0069] S240. Add the identification information of the delivery management security level to the waybill to be dispatched, so that the target waybill system client determines the delivery status update process of the waybill to be dispatched according to the identification information, and completes the delivery management of the waybill to be dispatched.

[0070] After determining the delivery management security level corresponding to each waybill to be delivered through the above steps, corresponding identifiers can be added to each waybill to be delivered. In this way, when the courier updates the delivery status of the waybill through the portable waybill system terminal he uses, according to the identifier information of the delivery management security level in each waybill that needs to update the delivery status, the corresponding delivery status update process can be called and executed. When the delivery management security level corresponds to a streamlined delivery status update process, the goal of saving the delivery management time of the waybill can be achieved.

[0071] The technical solution of this embodiment is to send preset waybill business processing information to the recipients of each waybill to be delivered; obtain the delivery method determination information of each waybill to be delivered according to the feedback information associated with the preset waybill business processing information; determine the delivery management security level of each waybill to be delivered based on the delivery method determination information; and then add the identifier information of the delivery management security level to the waybill to be delivered, so that the target waybill system client can determine the delivery status update process of the waybill to be delivered according to the identifier information, and complete the delivery management of the waybill to be delivered; where different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different, that is, for waybills with different delivery situations, delivery status management processes with different degrees of streamlined operation steps are respectively set, making the management process of the delivery status of the waybill more flexible and applicable to more delivery scenarios. The technical solution of the embodiment of the present invention solves the problem that the use of an undifferentiated delivery management process to manage all waybills affects the waybill processing efficiency of the courier. Different delivery management processes can be adopted according to different waybill situations, reducing unnecessary steps in the delivery management process and improving the waybill processing efficiency of the courier.

[0072] Figure 3 It is a flowchart of a waybill management method applied to a waybill system client provided by an embodiment of the present invention. This embodiment and the waybill management method applied to the waybill system server in the above embodiment belong to the same inventive concept. This method can be executed by a waybill management device applied to the waybill system client, and this device can be implemented in a software and / or hardware manner and integrated in a computer device with application development functions.

[0073] As Figure 3 shown, the waybill management method applied to the waybill system client in this embodiment includes the following steps:

[0074] S310. Obtain the waybill number of the target delivery management waybill, and query and determine the delivery management security level of the target delivery management waybill according to the waybill number.

[0075] The target successfully delivered management waybill can be a waybill that has been successfully delivered currently by a courier during the process of waybill delivery. The courier can scan the bar code or two-dimensional code on the waybill through the portable waybill system terminal, so as to obtain the waybill number of the target successfully delivered management waybill.

[0076] Furthermore, the successfully delivered management security level corresponding to this waybill can be queried from the waybill system server according to the waybill number. Among them, before the delivery of each waybill, the waybill system server will label it to mark the successfully delivered management security level.

[0077] S320. Determine the target successfully delivered status update process that matches the successfully delivered management security level.

[0078] Among them, different successfully delivered management security levels correspond to different successfully delivered status update processes, and the number of operation steps in different successfully delivered status update processes is different. That is to say, the higher the security level, the more operation steps there are in the successfully delivered status update process; the lower the security level, the fewer operation steps there are in the successfully delivered status update process. It can be understood that the highest level in the successfully delivered management security level corresponds to the most primitive successfully delivered status update process of the waybill system without simplified operation steps.

[0079] In this way, the target successfully delivered management waybills with different successfully delivered management security levels respectively have different successfully delivered status update processes, and compared with the previous unified standard process, at least 1 operation step can be streamlined respectively.

[0080] S330. Implement the successfully delivered management process of the target successfully delivered management waybill based on the target successfully delivered status update process.

[0081] If the target successfully delivered status update process is an optimized process, it can reduce unnecessary manual successfully delivered practical operation steps, directly reduce the successfully delivered time of the courier, improve his work efficiency, and at the same time improve the user's receiving experience.

[0082] In one embodiment, after a waybill with a relatively low successfully delivered management security level is signed for receipt, it indicates that the courier has successfully delivered it, and its successfully delivered status needs to be changed in the waybill system. Under normal circumstances, the management of the successfully delivered waybill will be carried out according to Figure 4 the above undifferentiated process. There are 7 steps in the successfully delivered practical operation, including scanning the waybill number, viewing the delivery details, clicking "successfully delivered", selecting the "signing type", taking a photo and uploading, uploading the user's signature, and confirming completion, etc., which takes about 1 minute. Through the method of this embodiment, if it is determined that the successfully delivered management security level of the currently successfully delivered waybill is the lowest level, it can be directly automatically processed and confirmed to be completed after scanning the waybill number. Omitting multiple intermediate operation steps can greatly reduce the courier's working time and improve work efficiency.

[0083] The technical solution of this embodiment obtains the waybill number of the target delivery management waybill, and inquires and determines the delivery management security level of the target delivery management waybill according to the waybill number; determines the target delivery status update process that matches the delivery management security level; implements the delivery management process of the target delivery management waybill based on the target delivery status update process; wherein different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different; that is, different delivery status management processes with simplified operation steps are respectively adopted for waybills with different delivery conditions, so that the management process of the delivery status of waybills is more flexible and applicable to more delivery scenarios. Further, the courier's work process is optimized. The technical solution of the embodiment of the present invention solves the problem that the undifferentiated delivery management process is used to manage all waybills, which affects the courier's waybill processing efficiency. Different delivery management processes can be adopted for different waybill situations, reducing unnecessary steps in the delivery management process and improving the courier's waybill processing efficiency.

[0084] like Figure 5 In the example process of a waybill management shown in the figure, there are courier client, delivery backend system, waybill system, big data and AI service system and user client. The processing of waybill includes two stages. The first stage is the stage of silent compliance of waybill and the second stage is the stage of silent delivery of waybill. Silent waybill refers to the scene of waybill signing without the need for the consignee to sign on site. Correspondingly, the delivery process of waybill can be optimized, unnecessary links can be reduced, and the delivery efficiency can be improved.

[0085] In the first stage, the following scenarios are mainly included:

[0086] Scenario 1: The waybill system sends a request to the user client to ask whether silent signature is required, and the user responds according to his or her needs. For example, the waybill system uses big data and AI service system to make an AI outbound call (public account and SMS, etc.) to ask the user whether silent signature is allowed; the user answers the AI ​​call and responds to whether silent signature mode is selected according to the AI ​​call communication process; then, the big data and AI service system synchronizes the result to the waybill system based on the user's reply; the waybill system performs special marking on the waybill data that meets the silent signature request.

[0087] Scenario 2: The user actively initiates a silent receipt application. For example, before a waybill is about to be delivered, the user actively initiates a silent receipt application through the client channel entrance and synchronizes the application data to the waybill system; the waybill system performs special marking processing on the waybill data that meets the silent receipt request.

[0088] Scenario 3: Before the waybill is about to be delivered to the user, the courier consults the user by phone call to ask if the user needs silent signature. For example, before delivering the express, the courier makes a phone call to the user to ask if the user accepts the silent signature mode; according to the user's reply, the courier adds a label to the waybill that needs silent signature through the courier client and synchronizes the data to the waybill system; the waybill system performs special marking processing on the waybill data that meets the silent signature request.

[0089] Scenario 4: The big data and AI service system performs inference analysis on the historical receiving data of the user corresponding to the current waybill, predicts whether the current waybill of the user meets the silent signature, and synchronizes the data to the waybill system; the waybill system performs special marking processing on the waybill data that meets the silent signature request.

[0090] In the second stage, the courier completes the proper delivery of the waybill through the courier client. For the waybill that meets the silent signature, the automatic silent proper delivery process is followed. For example, the courier scans the waybill number to be properly delivered through the courier client system, and the courier client sends the waybill number to the dispatch background system, and the dispatch background system executes the pre- and post-silent processing logic. The dispatch background system calls the waybill system interface to query the waybill information, parses the special bit for silent signature, and identifies whether the silent signature condition is met. If it is met, the system automatically skips the unnecessary practical steps and completes the proper delivery operation automatically; if it is not met, the courier manually completes the practical operation step by step until the proper delivery is successful. At the same time, the courier can also perform label screening through the courier client to query the waybills that can be silently properly delivered and directly complete the silent proper delivery with one key. This reduces the unnecessary steps in the proper delivery management process and improves the efficiency of the courier's waybill processing. Figure 6 The figure shows a structural schematic diagram of a waybill management device configured on the service side of the waybill system according to an embodiment of the present invention. This embodiment is applicable to the scenario of waybill management for properly delivered waybills, especially for analyzing the proper delivery situations of different waybills and determining the waybill proper delivery status management process. This device can be implemented in software and / or hardware and integrated into a computer terminal device with application development functions.

[0091] As Figure 6 shown, the waybill management device includes: a proper delivery management security level determination module 410 and a proper delivery management security level marking module 420.

[0092] Among them, the delivery confirmation management security level determination module 410 is used to obtain the target waybill information of the waybill to be delivered, and determine the delivery confirmation management security level of the waybill to be delivered based on the target waybill information; the delivery confirmation management security level marking module 420 is used to add identification information of the delivery confirmation management security level to the waybill to be delivered, so that the target waybill system client can determine the delivery confirmation status update process of the waybill to be delivered according to the identification information, and complete the delivery confirmation management of the waybill to be delivered; among them, different delivery confirmation management security levels correspond to different delivery confirmation status update processes, and the number of operation steps in different delivery confirmation status update processes is different.

[0093] The technical solution of this embodiment is to obtain the target waybill information of the waybill to be delivered, and determine the delivery confirmation management security level of the waybill to be delivered based on the target waybill information; add identification information of the delivery confirmation management security level to the waybill to be delivered, so that the target waybill system client can determine the delivery confirmation status update process of the waybill to be delivered according to the identification information, and complete the delivery confirmation management of the waybill to be delivered; among them, different delivery confirmation management security levels correspond to different delivery confirmation status update processes, and the number of operation steps in different delivery confirmation status update processes is different, that is, for waybills with different delivery situations, delivery confirmation status management processes with different degrees of streamlined operation steps are respectively set, making the management process of the delivery confirmation status of the waybill more flexible and applicable to more delivery scenarios. The technical solution of the embodiment of the present invention solves the problem that the use of an undifferentiated delivery confirmation management process to manage all waybills affects the waybill processing efficiency of couriers. Different delivery confirmation management processes can be adopted according to different waybill situations, reducing unnecessary steps in the delivery confirmation management process and improving the waybill processing efficiency of couriers.

[0094] Optionally, the delivery confirmation management security level determination module 410 is specifically used for:

[0095] Query the waybill information according to the waybill number of the waybill to be delivered, and obtain the item category information, logistics transportation guarantee status information, and / or waybill note information of the waybill to be delivered;

[0096] Determine the delivery confirmation management security level of the waybill to be delivered according to at least one of the item category information, the logistics transportation guarantee status information, and the waybill note information.

[0097] Optionally, the delivery confirmation management security level determination module 410 is specifically used for:

[0098] Query the waybill information according to the waybill number of the waybill to be delivered, and obtain the historical waybill signing method information of the recipient of the waybill to be delivered;

[0099] Based on at least one of the item category information, the logistics transportation guarantee status information, and the waybill remarks information, and the historical waybill signing method information, the safe delivery management security level of the to-be-delivered waybill.

[0100] Optionally, the safe delivery management security level determination module 410 is specifically configured to:

[0101] Based on a preset information interface, obtain the waybill signing method management information sent by the signing object or delivery object of the to-be-delivered waybill, and determine the safe delivery management security level of the to-be-delivered waybill based on the waybill signing method management information.

[0102] Optionally, the safe delivery management security level determination module 410 is specifically configured to:

[0103] Send preset waybill business processing information to the signing object of the to-be-delivered waybill;

[0104] According to the feedback information associated with the preset waybill business processing information, obtain the waybill signing method determination information of the to-be-delivered waybill;

[0105] Determine the safe delivery management security level of the to-be-delivered waybill based on the waybill signing method determination information.

[0106] The waybill management device configured on the waybill system server side provided by the embodiments of the present invention can execute the waybill management method applied to the waybill system server side provided by any embodiment of the present invention, and has the corresponding functional modules and beneficial effects of the execution method.

[0107] Figure 7 It is a schematic structural diagram of a waybill management device configured on the waybill system client side provided by the embodiments of the present invention. This embodiment is applicable to the scenario of waybill management of the delivered waybill after the courier delivers the waybill. The device can be implemented in software and / or hardware and integrated into a computer terminal device with application development functions.

[0108] As Figure 7 shown, the waybill management device configured on the waybill system client side includes: a safe delivery management security level determination module 510, a safe delivery management process determination module 520, and a waybill safe delivery management module 530.

[0109] Among them, the delivery management security level determination module 510 is configured to obtain the waybill number of the target delivery management waybill, and query and determine the delivery management security level of the target delivery management waybill according to the waybill number; the delivery management process determination module 520 is configured to determine a target delivery status update process that matches the delivery management security level; the waybill delivery management module 530 is configured to implement the delivery management process of the target delivery management waybill based on the target delivery status update process; wherein, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different.

[0110] Through the technical solution of this embodiment, by obtaining the waybill number of the target delivery management waybill, and querying and determining the delivery management security level of the target delivery management waybill according to the waybill number; determining a target delivery status update process that matches the delivery management security level; implementing the delivery management process of the target delivery management waybill based on the target delivery status update process; wherein, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different; that is, different streamlined delivery status management processes with different operation steps are adopted for waybills with different delivery situations, making the management process of the delivery status of waybills more flexible and applicable to more delivery scenarios. Further, the working process of the courier is optimized. The technical solution of the embodiment of the present invention solves the problem that the use of an undifferentiated delivery management process to manage all waybills affects the waybill processing efficiency of the courier. Different delivery management processes can be adopted according to different waybill situations, reducing unnecessary steps in the delivery management process and improving the waybill processing efficiency of the courier.

[0111] The waybill management device configured in the waybill system client provided by the embodiment of the present invention can execute the waybill management method applied to the waybill system client provided by any embodiment of the present invention, and has corresponding functional modules and beneficial effects for executing the method.

[0112] Figure 8 It is a schematic structural diagram of a computer device provided by an embodiment of the present invention. Figure 8 It shows a block diagram of an exemplary computer device 12 suitable for implementing the embodiments of the present invention. Figure 8 The shown computer device 12 is only an example and should not impose any limitation on the functions and usage scope of the embodiments of the present invention. The computer device 12 can be any terminal device with computing capabilities, such as intelligent controllers, servers, mobile phones and other terminal devices.

[0113] Such as Figure 8As shown, the computer device 12 appears in the form of a general-purpose computing device. The components of the computer device 12 may include, but are not limited to: one or more processors or processing units 16, a system memory 28, and a bus 18 that connects different system components (including the system memory 28 and the processing unit 16).

[0114] The bus 18 represents one or more of several types of bus architectures, including a memory bus or memory controller, a peripheral bus, a graphics acceleration port, a processor, or a local bus using any of the various bus architectures. By way of example, these architectures include, but are not limited to, Industry Standard Architecture (ISA) bus, Micro Channel Architecture (MAC) bus, Enhanced ISA bus, Video Electronics Standards Association (VESA) local bus, and Peripheral Component Interconnect (PCI) bus.

[0115] The computer device 12 typically includes a variety of computer system-readable media. These media can be any available media that can be accessed by the computer device 12, including volatile and non-volatile media, removable and non-removable media.

[0116] The system memory 28 may include computer system-readable media in the form of volatile memory, such as random access memory (RAM) 30 and / or cache memory 32. The computer device 12 may further include other removable / non-removable, volatile / non-volatile computer system storage media. By way of example only, a storage system 34 can be used for reading and writing on non-removable, non-volatile magnetic media ( Figure 8 not shown, commonly referred to as a "hard disk drive"). Although Figure 8 not shown in the figure, a disk drive for reading and writing on removable non-volatile disks (such as a "floppy disk"), and an optical disk drive for reading and writing on removable non-volatile optical disks (such as a CD-ROM, DVD-ROM, or other optical media) can be provided. In these cases, each drive can be connected to the bus 18 through one or more data media interfaces. The system memory 28 may include at least one program product having a set (e.g., at least one) of program modules that are configured to perform the functions of the various embodiments of the present invention.

[0117] A program / utility 40 having a set (at least one) of program modules 42 can be stored, for example, in the system memory 28. Such program modules 42 include, but are not limited to, an operating system, one or more application programs, other program modules, and program data. Each or some combination of these examples may include an implementation of a network environment. The program modules 42 generally perform the functions and / or methods described in the embodiments of the present invention.

[0118] The computer device 12 can also communicate with one or more external devices 14 (such as a keyboard, a pointing device, a display 24, etc.), and can also communicate with one or more devices that enable a user to interact with the computer device 12, and / or communicate with any device that enables the computer device 12 to communicate with one or more other computing devices (such as a network card, a modem, etc.). Such communication can be carried out through the input / output (I / O) interface 22. Moreover, the computer device 12 can also communicate with one or more networks (such as a local area network (LAN), a wide area network (WAN), and / or a public network, such as the Internet) through the network adapter 20. As shown in the figure, the network adapter 20 communicates with other modules of the computer device 12 through the bus 18. It should be understood that although Figure 8 not shown in the figure, other hardware and / or software modules can be used in combination with the computer device 12, including but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, and data backup storage systems, etc.

[0119] The processing unit 16 executes various functional applications and data processing by running programs stored in the system memory 28. For example, it implements the waybill management method applied to the waybill system server side provided by the present embodiment. The method includes:

[0120] Obtain the target waybill information of the waybill to be delivered, and determine the delivery management security level of the waybill to be delivered based on the target waybill information;

[0121] Add the identification information of the delivery management security level to the waybill to be delivered, so that the target waybill system client determines the delivery status update process of the waybill to be delivered according to the identification information, and completes the delivery management of the waybill to be delivered;

[0122] Among them, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different.

[0123] The processing unit 16 executes various functional applications and data processing by running programs stored in the system memory 28. For example, it can also implement the waybill management method applied to the waybill system client provided by the present embodiment. The method includes:

[0124] Obtain the waybill number of the target delivery management waybill, and query and determine the delivery management security level of the target delivery management waybill according to the waybill number;

[0125] Determine the target delivery status update process that matches the delivery management security level;

[0126] Implement the delivery management process of the target delivered management waybill based on the target delivered status update process;

[0127] Among them, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different.

[0128] An embodiment of the present invention also provides a computer-readable storage medium, on which a computer program is stored. When the program is executed by a processor, it implements the waybill management method applied to the waybill system server as provided in any embodiment of the present invention. The method includes:

[0129] Obtain the target waybill information of the waybill to be delivered, and determine the delivery management security level of the waybill to be delivered based on the target waybill information;

[0130] Add identification information of the delivery management security level to the waybill to be delivered, so that the target waybill system client determines the delivery status update process of the waybill to be delivered according to the identification information, and completes the delivery management of the waybill to be delivered;

[0131] Among them, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different.

[0132] When the program is executed by the processor, it can also implement the waybill management method applied to the waybill system client as provided in any embodiment of the present invention. The method includes:

[0133] Obtain the waybill number of the target delivered management waybill, and query and determine the delivery management security level of the target delivered management waybill according to the waybill number;

[0134] Determine the target delivery status update process that matches the delivery management security level;

[0135] Implement the delivery management process of the target delivered management waybill based on the target delivery status update process;

[0136] Among them, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different.

[0137] The computer storage medium of an embodiment of the present invention may adopt any combination of one or more computer-readable media. The computer-readable media may be a computer-readable signal medium or a computer-readable storage medium. The computer-readable storage medium may be, for example, but not limited to: an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the above. More specific examples (a non-exhaustive list) of the computer-readable storage medium include: an electrical connection having one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In this document, the computer-readable storage medium may be any tangible medium that contains or stores a program, and the program can be used by or in combination with an instruction execution system, apparatus, or device.

[0138] The computer-readable signal medium may include a data signal propagated in a baseband or as part of a carrier wave, which carries the computer-readable program code. Such a propagated data signal may take various forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the above. The computer-readable signal medium may also be any computer-readable medium other than the computer-readable storage medium, and this computer-readable medium can send, propagate, or transmit a program for use by or in combination with an instruction execution system, apparatus, or device.

[0139] The program code contained on the computer-readable medium can be transmitted by any appropriate medium, including but not limited to: wireless, wire, optical cable, RF, etc., or any suitable combination of the above.

[0140] The computer program code for performing the operations of the present invention can be written in one or more programming languages or a combination thereof. The programming languages include object-oriented programming languages such as Java, Smalltalk, C++, and also include conventional procedural programming languages such as the "C" language or similar programming languages. The program code can be executed entirely on the user's computer, partially on the user's computer, executed as an independent software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In the case of a remote computer, the remote computer can be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or can be connected to an external computer (for example, by using an Internet service provider to connect through the Internet).

[0141] Those of ordinary skill in the art should understand that the various modules or steps of the present invention described above can be implemented by a general-purpose computing device. They can be concentrated on a single computing device or distributed over a network composed of multiple computing devices. Optionally, they can be implemented with program codes executable by a computer device, so that they can be stored in a storage device and executed by the computing device, or they can be separately fabricated into individual integrated circuit modules, or multiple modules or steps among them can be fabricated into a single integrated circuit module for implementation. Thus, the present invention is not limited to any specific combination of hardware and software.

[0142] Note that the above is only the preferred embodiment of the present invention and the technical principles applied. Those skilled in the art will understand that the present invention is not limited to the specific embodiments described herein. Various obvious changes, re-adjustments, and substitutions can be made by those skilled in the art without departing from the protection scope of the present invention. Therefore, although the present invention has been described in detail through the above embodiments, the present invention is not limited to the above embodiments only. Without departing from the concept of the present invention, more other equivalent embodiments can be included, and the scope of the present invention is determined by the scope of the appended claims.

Claims

1. A waybill management method, applied to the server side of a waybill system, characterized in that, it includes: Obtain the target waybill information of the waybill to be delivered, and determine the delivery management security level of the waybill to be delivered based on the target waybill information; Add identification information of the delivery management security level to the waybill to be delivered, so that the target waybill system client determines the delivery status update process of the waybill to be delivered according to the identification information, and completes the delivery management of the waybill to be delivered; Among them, different delivery management security levels correspond to different delivery status update processes, and the number of operation steps in different delivery status update processes is different.

2. The method according to claim 1, characterized in that, Obtaining the target waybill information of the waybill to be delivered, and determining the delivery management security level of the waybill to be delivered based on the target waybill information includes: Query the waybill information according to the waybill number of the waybill to be delivered, and obtain the item category information, logistics transportation guarantee status information and / or waybill note information of the waybill to be delivered; Determine the delivery management security level of the waybill to be delivered according to at least one of the item category information, the logistics transportation guarantee status information and the waybill note information.

3. The method according to claim 2, characterized in that, The method further includes: Query the waybill information according to the waybill number of the waybill to be delivered, and obtain the historical waybill signing method information of the signatory of the waybill to be delivered; Determine the delivery management security level of the waybill to be delivered according to at least one of the item category information, the logistics transportation guarantee status information and the waybill note information and the historical waybill signing method information.

4. The method according to claim 1, characterized in that, Obtaining the target waybill information of the waybill to be delivered, and determining the delivery management security level of the waybill to be delivered based on the target waybill information includes: Based on a preset information interface, obtain the waybill signing method management information sent by the signatory or the delivery object of the waybill to be delivered, and determine the delivery management security level of the waybill to be delivered based on the waybill signing method management information.

5. The method according to claim 1, characterized in that, Obtaining the target waybill information of the waybill to be delivered, and determining the delivery management security level of the waybill to be delivered based on the target waybill information includes: Send preset waybill business processing information to the signatory of the waybill to be delivered; Obtain the waybill signing method determination information of the waybill to be delivered according to the feedback information associated with the preset waybill business processing information; Determine the delivery management security level of the waybill to be delivered based on the waybill signing method determination information.

6. A waybill management method, applied to the client side of a waybill system, characterized in that, it includes: Obtain the waybill number of the target delivery management waybill, and query and determine the delivery management security level of the target delivery management waybill according to the waybill number; Determine the target delivery status update process that matches the delivery management security level; Implement the delivery management process of the target delivery management waybill based on the target successful delivery status update process; Among them, different successful delivery management security levels correspond to different successful delivery status update processes, and the number of operation steps in different successful delivery status update processes is different.

7. A waybill management device, configured on the waybill system server side, Characterized in that, It includes: A successful delivery management security level determination module, configured to obtain the target waybill information of the waybill to be dispatched, and determine the successful delivery management security level of the waybill to be dispatched based on the target waybill information; A successful delivery management security level marking module, configured to add identification information of the successful delivery management security level to the waybill to be dispatched, so that the target waybill system client determines the successful delivery status update process of the waybill to be dispatched according to the identification information, and completes the successful delivery management of the waybill to be dispatched; Among them, different successful delivery management security levels correspond to different successful delivery status update processes, and the number of operation steps in different successful delivery status update processes is different.

8. A waybill management device, configured on the waybill system client side, Characterized in that, It includes: A successful delivery management security level determination module, configured to obtain the waybill number of the target delivery management waybill, and query and determine the successful delivery management security level of the target delivery management waybill according to the waybill number; A successful delivery management process determination module, configured to determine the target successful delivery status update process that matches the successful delivery management security level; A waybill successful delivery management module, configured to implement the delivery management process of the target delivery management waybill based on the target successful delivery status update process; Among them, different successful delivery management security levels correspond to different successful delivery status update processes, and the number of operation steps in different successful delivery status update processes is different.

9. A computer device, Characterized in that, The computer device includes: One or more processors; A memory, configured to store one or more programs; When the one or more programs are executed by the one or more processors, the one or more processors implement the waybill management method according to any one of claims 1-7.

10. A computer-readable storage medium, on which a computer program is stored, Characterized in that, When the program is executed by a processor, it implements the waybill management method according to any one of claims 1-7.

Images