Physical examination reservation recommendation information processing method and device, equipment and readable medium

Abstract

The embodiment of the invention provides a processing method and device for physical examination reservation recommendation information, equipment and a readable medium. The method comprises the following steps: determining service capacity configuration aiming at a physical examination service provider, wherein the service capacity configuration indicates the number of reservable thresholds of the physical examination service provider aiming at one or more physical examination items in at least one time period; in response to a received reservation request for the physical examination service of the physical examination service provider, determining predicted duration of completing the physical examination service based on a plurality of physical examination items contained in the reservation request; at least one piece of recommendation information of the physical examination service provided by the physical examination service provider is presented at least based on the predicted duration and the service capacity configuration, and the recommendation information at least indicates the reservable time of the physical examination service. In this way, the physical examination reservation efficiency is improved, and the user experience can be improved.

Description

Technical Field

[0001] Example embodiments of the present disclosure generally relate to the field of smart medical technology, and more specifically, to a method, apparatus, device, and readable medium for processing physical examination appointment recommendation information. Background Art

[0002] In recent years, as people pay more attention to health issues, the physical examination industry has developed rapidly, and the number of physical examination appointments has increased significantly. However, for special departments such as MRI and computed tomography (CT), due to the high cost of equipment, special requirements for the physical examination environment, and long examination time, users may have to wait in line for a long time, which in turn leads to problems such as poor user experience during the physical examination and low physical examination efficiency. Summary of the invention

[0003] In a first aspect of the present disclosure, a method for processing physical examination appointment recommendation information is provided. The method includes: determining a service capacity configuration for a physical examination service provider, the service capacity configuration indicating a threshold number of appointments that can be made for one or more physical examination items in at least one time period by the physical examination service provider; in response to receiving an appointment request for a physical examination service for the physical examination service provider, determining a predicted duration for completing the physical examination service based on a plurality of physical examination items included in the appointment request; and presenting at least one recommendation information for the physical examination service provided by the physical examination service provider based at least on the predicted duration and the service capacity configuration, the recommendation information at least indicating an appointment time for the physical examination service.

[0004] In a second aspect of the present disclosure, a device for processing physical examination appointment recommendation information is provided. The device includes: a determination module, configured to determine a service capacity configuration for a physical examination service provider, the service capacity configuration indicating the threshold number of appointments that can be made for one or more physical examination items in at least one time period by the physical examination service provider; an execution module, configured to, in response to receiving an appointment request for a physical examination service for the physical examination service provider, determine a predicted duration for completing the physical examination service based on multiple physical examination items included in the appointment request; and a presentation module, configured to present at least one recommendation information of the physical examination service provided by the physical examination service provider based at least on the predicted duration and the service capacity configuration, the recommendation information at least indicating the appointment time for the physical examination service.

[0005] In a third aspect of the present disclosure, an electronic device is provided. The electronic device includes at least one processing unit; and at least one memory, the at least one memory is coupled to the at least one processing unit and stores instructions for execution by the at least one processing unit, and when the instructions are executed by the at least one processing unit, the electronic device executes the method of the first aspect of the present disclosure.

[0006] In a fourth aspect of the present disclosure, a computer-readable storage medium is provided, wherein a computer program is stored on the computer-readable storage medium, and the computer program can be executed by a processor to perform the method according to the first aspect of the present disclosure.

[0007] In a fifth aspect of the present disclosure, a computer program product is provided, comprising computer executable instructions, wherein the computer executable instructions can be executed by a processor to perform the method according to the first aspect of the present disclosure.

[0008] It should be understood that the contents described in the summary of the invention are not intended to limit the key features or important features of the embodiments of the present disclosure, nor are they intended to limit the scope of the present disclosure. Other features of the present disclosure will become easily understood through the following description. BRIEF DESCRIPTION OF THE DRAWINGS

[0009] In the following, in conjunction with the accompanying drawings and with reference to the following detailed description, the above and other features, advantages and aspects of various implementations of the present disclosure will become more apparent. In the accompanying drawings, the same or similar reference numerals represent the same or similar elements, wherein:

[0010] Figure 1 A schematic diagram showing an example environment in which embodiments of the present disclosure can be implemented;

[0011] Figure 2 A schematic diagram showing an example interface for setting a total schedule for a physical examination service provider according to some embodiments of the present disclosure is shown;

[0012] Figure 3 A schematic diagram showing an example interface for configuring service capacity according to some embodiments of the present disclosure;

[0013] Figure 4 A schematic diagram showing an example interface for configuring a predetermined physical examination item combination according to some embodiments of the present disclosure;

[0014] Figure 5 A schematic diagram showing an example interface for presenting recommendation information according to some embodiments of the present disclosure is shown;

[0015] Figure 6 A schematic diagram showing an example of selecting an appointment date according to some embodiments of the present disclosure;

[0016] Figure 7 A schematic diagram showing an example of a process of processing physical examination appointment recommendation information according to some embodiments of the present disclosure;

[0017] Figure 8 A schematic structural block diagram showing a device for processing physical examination appointment recommendation information according to certain embodiments of the present disclosure; and

[0018] Fig. 9 A block diagram of an electronic device is shown in which one or more embodiments of the present disclosure may be implemented. DETAILED DESCRIPTION

[0019] Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. Although some embodiments of the present disclosure are shown in the accompanying drawings, it should be understood that the present disclosure can be implemented in various forms and should not be construed as being limited to the embodiments described herein. On the contrary, these embodiments are provided to provide a more thorough and complete understanding of the present disclosure. It should be understood that the drawings and embodiments of the present disclosure are only for exemplary purposes and are not intended to limit the scope of protection of the present disclosure.

[0020] In the description of the embodiments of the present disclosure, the term "including" and similar terms should be understood as open inclusion, that is, "including but not limited to". The term "based on" should be understood as "based at least in part on". The term "one embodiment" or "the embodiment" should be understood as "at least one embodiment". The term "some embodiments" should be understood as "at least some embodiments". Other explicit and implicit definitions may also be included below.

[0021] It should be noted that the acquisition, storage and application of user personal information involved in the technical solution of the present disclosure are in compliance with the provisions of relevant laws and regulations and do not violate public order and good morals.

[0022] It is understandable that before using the technical solutions disclosed in the embodiments of the present disclosure, the types, scope of use, usage scenarios, etc. of the personal information involved in the present disclosure should be informed to the user and the user's authorization should be obtained in an appropriate manner in accordance with relevant laws and regulations.

[0023] For example, in response to receiving an active request from a user, a prompt message is sent to the user to clearly prompt the user that the operation requested to be performed will require obtaining and using the user's personal information, so that the user can independently choose whether to provide personal information to software or hardware such as electronic devices, applications, servers or storage media that execute operations of the technical solution of the present disclosure based on the prompt message.

[0024] As an optional but non-limiting implementation, in response to receiving an active request from the user, the prompt information is sent to the user in a manner such as a pop-up window, in which the prompt information can be presented in text form. In addition, the pop-up window can also carry a selection control for the user to choose "agree" or "disagree" to provide personal information to the electronic device.

[0025] Traditionally, special departments that include special physical examination items usually increase the number of special department windows, limit the number of special department items that can be booked, reduce the proportion of items in special departments in the package, or increase the number of special department user queues to reduce the degree of restrictions on special department reception.

[0026] Traditional appointment recommendation schemes mainly reduce the degree of restrictions on special departments through the above methods and provide users with some appointment recommendation schemes. However, this scheme greatly increases the cost of equipment used in special departments by increasing the number of special departments. Balancing the number of appointments for special departments and regular departments by limiting the number of special department schedules per day does not effectively improve appointment efficiency.

[0027] In view of this, an embodiment of the present disclosure provides a solution for appointment recommendation. The solution includes: determining a service capacity configuration for a physical examination service provider, the service capacity configuration indicating the threshold number of appointments that the physical examination service provider can make for one or more physical examination items in at least one time period; in response to receiving an appointment request for a physical examination service for the physical examination service provider, determining a predicted duration for completing the physical examination service based on multiple physical examination items included in the appointment request; and presenting at least one recommendation information for the physical examination service provided by the physical examination service provider based at least on the predicted duration and the service capacity configuration, the recommendation information at least indicating the appointment time available for the physical examination service. In this way, the efficiency of physical examination appointments can be improved, and the user experience can also be improved.

[0028] Figure 1 A schematic diagram of an example environment 100 in which embodiments of the present disclosure can be implemented is shown. In the example environment 100, a reservation recommendation system 120 is installed in a terminal device 110. A user 140 can interact with the reservation recommendation system 120 via the terminal device 110 and / or an attached device of the terminal device 110.

[0029] In some embodiments, the appointment recommendation system 120 may be any appropriate appointment recommendation system that can provide a physical examination appointment recommendation service. Figure 1 In the environment 100, if the appointment recommendation system 120 is in an active state, the terminal device 110 can present a page 150 of the appointment recommendation system 120. The page 150 can include various pages that the appointment recommendation system 120 can provide, such as an information interaction page, a query page, a search page, a search result presentation page, etc. In some embodiments, the appointment recommendation system 120 can be a physical examination appointment application.

[0030] In some embodiments, the terminal device 110 communicates with the server 130 to provide services for the appointment recommendation system 120. The terminal device 110 can be any type of mobile terminal, fixed terminal or portable terminal, including a mobile phone, a desktop computer, a laptop computer, a notebook computer, a netbook computer, a tablet computer, a media computer, a multimedia tablet, a personal communication system (PCS) device, a personal navigation device, a personal digital assistant (PDA), an audio / video player, a digital camera / camcorder, a positioning device, a television receiver, a radio broadcast receiver, an e-book device, a gaming device, or any combination of the foregoing, including accessories and peripherals of these devices or any combination thereof. In some embodiments, the terminal device 110 can also support any type of interface for the user (such as a "wearable" circuit, etc.). The server 130 can be various types of computing systems / servers that can provide computing power, including but not limited to mainframes, edge computing nodes, computing devices in cloud environments, and the like.

[0031] It should be understood that the structure and function of the various elements in the environment 100 are described for exemplary purposes only and do not imply any limitation on the scope of the present disclosure.

[0032] Some example embodiments of the present disclosure will continue to be described with reference to the accompanying drawings. It should be understood that the pages shown in the accompanying drawings are merely examples, and various page designs may actually exist. The various graphic elements in the page may have different arrangements and different visual representations, one or more of which may be omitted or replaced, and one or more other elements may also exist. The embodiments of the present disclosure are not limited in this respect. In addition, hereinafter, the example embodiments will be described mainly with respect to the terminal device 110. It should be understood that the actions described with respect to the terminal device 110 may be performed by the appointment recommendation system 120 on the terminal device 110, or may be performed by the appointment recommendation system 120 in collaboration with its service end (e.g., server 130). Example interface 200, example interface 300, example interface 400, example interface 500, example interface 600 described below.

[0033] Figure 2 FIG. 2 is a schematic diagram of an example interface 200 for setting a total schedule of a physical examination service provider according to some embodiments of the present disclosure. The example interface 200 may be presented at the terminal device 110. For ease of discussion, reference will be made to FIG. Figure 1 An example interface 200 is described with reference to the environment 100 of FIG.

[0034] like Figure 2As shown, the service capacity configuration for each month can be configured. In some embodiments, the service capacity configuration can indicate the threshold number of appointments that can be made for one or more physical examination items in at least one time period for the physical examination service provider. Further, based on the threshold number of appointments that can be made for one or more physical examination items in at least one time period, the total number of appointments that can be made for one or more physical examination items can be configured every day in a month.

[0035] like Figure 2 In the example interface 200 shown, the date information of the day, the total number of appointments available (for example, presented as "limited appointments for the day XXX" in the example interface 200), the total number of appointments made (for example, presented as "XX already made" in the example interface 200), and the remaining number of appointments available (for example, presented as "remaining XX" in the example interface 200) can be displayed in the display area corresponding to each day of each month (for example, the display area 210 corresponding to June 2, 2024). These numbers can be flexibly configured according to business needs and the department conditions of the physical examination service provider.

[0036] Continue to refer to Figure 3 A description of a sample interface for configuring service capacity.

[0037] Figure 3 FIG. 1 is a schematic diagram of an example interface 300 for configuring service capacity according to some embodiments of the present disclosure. The example interface 300 may be implemented at the terminal device 110. For ease of discussion, reference will be made to FIG. Figure 1 The example interface 300 is described with reference to the environment 100 of FIG.

[0038] In some embodiments, the service capacity configuration may be determined based on the sum of a first service capacity configuration and a second service capacity configuration, the first service capacity configuration corresponding to an appointment request that does not include a predetermined identifier, and the second service capacity configuration corresponding to an appointment request that includes a predetermined identifier, and the predetermined identifier is used to indicate the type of user associated with the appointment request. In some examples, the type of user associated with the appointment request that does not include a predetermined identifier may indicate a first type, and the first type of user may indicate an ordinary user, a user whose closeness to the physical examination service provider is less than a predetermined threshold, and the like.

[0039] In some examples, the type of user associated with the appointment request containing the predetermined identifier may indicate the second type, and the second type of user may indicate a member user, a user whose closeness with the physical examination service provider is greater than or equal to a predetermined threshold, and the like.

[0040] like Figure 3As shown, for the first service capacity configuration and the second service capacity configuration of each day, the threshold number of appointments for one or more physical examination items in at least one time period can be set or adjusted. For example, for the first service capacity configuration, the total number of appointments in the time period of 7:30-8:30 can be set to 80, and the total number of appointments in the time period of 9:00-10:00 can be set to 40. For the second service capacity configuration, the total number of appointments in the time period of 7:30-8:30 can be set to 20, and the total number of appointments in the time period of 9:00-10:00 can be set to 10. It can be understood that this is merely exemplary and not restrictive.

[0041] In addition, for the enterprise users associated with the first capacity service configuration, some exclusive reservable numbers can be set for such enterprise users, and the reservable numbers can also be presented as exclusive number sources XX in the example interface 300. For example, the total number of reservable numbers (also called exclusive number sources) for enterprise user 1 in the time period of 7:30-8:30 can be set to 80, and the total number of reservable numbers (also called exclusive number sources) for enterprise user 2 and enterprise user 3 in the time period of 9:00-10:00 can be set to 10 and 20 respectively. In addition, the reserved number sources and remaining number sources of the exclusive number sources of each enterprise user can also be presented.

[0042] Furthermore, for enterprise users associated with the second capacity service configuration, some exclusive reservable numbers can be set for such enterprise users, and the reservable numbers can also be presented as exclusive number sources XX in the example interface 300. For example, the total number of reservable numbers (also called exclusive number sources) for enterprise user 4 in the time period of 7:30-8:30 can be set to 20, and the total number of reservable numbers (also called exclusive number sources) for enterprise users 5 and 6 in the time period of 9:00-10:00 can be set to 5 and 10 respectively. Furthermore, the reserved number sources and remaining number sources of the exclusive number sources of each enterprise user can also be presented, for example, presented as "reserved number source XX, remaining number source XX".

[0043] For the first capacity service configuration and the second capacity service configuration, some numbers for other time periods can be added by triggering area 310 and area 330, and exclusive numbers for other time periods or more exclusive numbers for the added time periods can be added for enterprise users by triggering area 320 and area 340. In some examples, the slight reception differences between different departments can be adjusted by adding department windows or increasing the length of department queues.

[0044] Continue to refer to Figure 4 A sample interface for configuring a combination of scheduled medical examination items is described.

[0045] Figure 4FIG. 4 is a schematic diagram of an example interface 400 for configuring a predetermined physical examination item combination according to some embodiments of the present disclosure. The example interface 400 may be presented at the terminal device 110. For ease of discussion, reference will be made to FIG. Figure 1 The example interface 400 is described with reference to the environment 100 of FIG.

[0046] like Figure 4 The example interface 400 shown can configure the number of appointments that can be made for each of at least one combination of scheduled physical examination items in at least one time period.

[0047] Specifically, some other predetermined physical examination item combinations can be added by triggering area 410. More, at least one of the departments to which at least one physical examination item in the currently configured predetermined physical examination item combination belongs and the gender of the user targeted can be presented by triggering selection box 420, such as surgery, internal medicine, ophthalmology, ultrasound, laboratory, etc. In some examples, the operation of triggering selection box 420 can be any position in triggering selection box 420 or triggering control 425. In some examples, the triggering operation can indicate at least one of clicking, double-clicking, and hovering. It can be understood that this is merely exemplary and not restrictive.

[0048] Furthermore, at least one of the physical examination items, departments and gender of the targeted user included in the currently configured predetermined physical examination item combination can also be presented in area 430 of the example interface 400. For example, assuming that the currently configured predetermined physical examination item combination includes lumbar spine magnetic plain scan, upper abdominal MRI, cervical spine MRI, female pelvic MRI, left knee joint MRI, right knee joint MRI, MRI examination (single site) plus item special and head vascular MRI examination, then the above multiple physical examination items can be presented in area 430. It can be understood that this is merely exemplary and not restrictive.

[0049] Furthermore, the maximum total reception capacity of the currently configured scheduled physical examination item combination can be presented in area 440. In some examples, the maximum total reception capacity is configured according to the dimension of days. The starting time of the selected time period is presented in area 451, the end time of the selected time period is presented in area 452, and the number of appointments that can be made for the currently configured scheduled physical examination item combination for the selected time period is presented in area 453 (it can also be presented as a number source in the example interface 400). For example, assuming that the selected time period is 7:30-8:30, and the number of appointments that can be made for this time period is 30, then 7:30, 8:30 and 30 can be presented in area 451, area 452 and area 453 respectively. In addition, the number of appointments that can be made for other time periods can also be added by triggering area 460.

[0050] In some embodiments, if the terminal device 110 receives an appointment request for a physical examination service provided by a physical examination service provider, the predicted duration for completing the physical examination service can be determined based on the multiple physical examination items included in the appointment request. Next, the terminal device 110 can present at least one recommendation information for providing a physical examination service provided by the physical examination service provider based at least on the predicted duration and the service capacity configuration, and the recommendation information at least indicates the available appointment time for the physical examination service. In some embodiments, at least one recommendation information also includes a prompt indicating whether at least some of the multiple physical examination items can provide services. In some examples, at least some of the physical examination items can indicate special physical examination items.

[0051] In some embodiments, the threshold number of available reservations includes the minimum available reservation number. If it is determined that in at least one candidate reservation time period among multiple candidate reservation time periods, the remaining available reservation number of at least the first part of the items in the multiple physical examination items is greater than the corresponding minimum available reservation number, the terminal device 110 can determine at least one candidate reservation time period as at least one available candidate time period. In some examples, at least the first part of the items in the multiple physical examination items can indicate routine physical examination items, such as general examinations, medical examinations, surgical examinations, blood tests, urine tests, etc. In some examples, general examinations can include measurements of height, weight, blood pressure, etc., and medical examinations can include examinations of some organs by methods such as auscultation, palpation, and percussion. It can be understood that this is merely exemplary and not restrictive.

[0052] Then, based on the predicted duration, if the terminal device 110 determines that the first part of the items can be completed within the first candidate time period of at least one candidate time period, the terminal device 110 can determine the first candidate time period as the available time for the physical examination service to be indicated in at least one recommendation information. In some embodiments, the first candidate time period can indicate the business hours of the physical examination service provider on the same day, such as 8:00-18:00. It can be understood that this is merely exemplary and not restrictive.

[0053] Continue to refer to Figure 5 An example interface 500 for presenting recommendation information is further described.

[0054] Figure 5 FIG. 5 is a schematic diagram of an example interface 500 for presenting recommendation information according to some embodiments of the present disclosure. The example interface 500 may be presented at the terminal device 110. For ease of discussion, reference will be made to FIG. Figure 1 The example interface 500 is described with reference to the environment 100 of FIG.

[0055] like Figure 5In the example interface 500 shown, the terminal device 110 can present one or more recommendation information (also referred to as recommended solutions) to the user in area 510. The recommendation information may include prompt text information. Specifically, the prompt text information may include a text title and text information. In some examples, the text title may be expressed as "Recommend the best solution for you", and the text information may be expressed as "You have XX physical examination items, and the estimated duration is XX minutes". It can be understood that this is merely exemplary and not restrictive.

[0056] In some embodiments, the duration of the physical examination service may include the execution time of executing multiple physical examination items, the transfer time for transferring between multiple physical examination items, and / or the corresponding waiting time for multiple physical examination items. The terminal device 110 may also present the selection state corresponding to each recommendation information, one or more recommended time periods, and the characteristics of the recommendation information in area 510.

[0057] Specifically, the selection state may include a selected state and an unselected state. For example, the selection state shown in area 525 in the example interface 500 is a selected state, and the selection state shown in area 535 is an unselected state. More specifically, area 525 is associated with the first recommended information shown in area 520, that is, area 525 being in a selected state indicates that the first recommended information shown in area 520 is in a selected state. Furthermore, area 535 is associated with the second recommended information shown in area 530, that is, area 535 being in an unselected state indicates that the second recommended information shown in area 530 is in an unselected state.

[0058] More specifically, the characteristics of the recommended information may indicate at least one of the preferential information, number source information, special session information and time characteristics of at least one time period in the associated recommended information. Specifically, the preferential information may indicate preferential information of a certain physical examination item (for example, special physical examination item A is free, and physical examination item D enjoys a 50% discount). Number source information may indicate that a certain physical examination item has a number source in at least one time period in the recommended information (for example, special physical examination item B has a number source, and special physical examination item C has a number source). Special session information may indicate that a certain physical examination item or a certain type of physical examination item has a special session number source (for example, a nuclear magnetic resonance special session) in at least one time period in the recommended information. The time characteristics may indicate that the corresponding waiting time, transfer time or execution time of at least one selected physical examination item in at least one time period in the recommended information is the shortest.

[0059] In addition, more recommended solutions can be viewed through the trigger area 540, and the selected recommended information can be submitted through the trigger area 550. In some examples, the operation for triggering can indicate at least one of single-click, double-click, and hover. It can be understood that this is merely exemplary and not restrictive.

[0060] Continue to refer to Figure 6 An example interface for selecting a reservation date is described.

[0061] Figure 6 FIG. 6 is a schematic diagram of an example interface 600 for selecting an appointment date according to some embodiments of the present disclosure. The example interface 600 may be presented at the terminal device 110. For ease of discussion, reference will be made to FIG. Figure 1 The example interface 600 is described with reference to the environment 100 of FIG.

[0062] In some embodiments, multiple physical examination items also include a second part of items. In some examples, the second part of the items may indicate special physical examination items, and the special physical examination items may indicate physical examination items that include the use of some expensive equipment, long inspection time, and special requirements for the equipment use environment. For example, special physical examination items may include chest X-rays, nuclear magnetic resonance (e.g., lumbar magnetic plain scan, upper abdominal magnetic resonance, cervical magnetic plain scan, female pelvic magnetic resonance, left knee joint magnetic resonance, right knee joint magnetic resonance), etc. It can be understood that this is merely exemplary and not restrictive. If the terminal device 110 receives a user's selection of one of the at least one recommended information, it can present at least one of the available time periods and the remaining available number of appointments for the second part of the items.

[0063] After receiving the user's confirmation of the appointment time in at least one recommendation information, the terminal device 110 may present the following Figure 6 The example interface 600 shown. In the example interface 600, the terminal device 110 can present the information of the physical examination service provider, the appointment schedule of the currently selected month, the available time period, and the remaining number of available appointments.

[0064] Specifically, the medical examination service provider information may include at least one of the name and address information of the medical examination service provider. The appointment schedule for the currently selected month may include at least one of the number of available appointments per day in the month and the medical examination items (especially special medical examination items) that are fully booked. For example, the number of available appointments and the full appointment items on October 13, 2023 can be presented as "20 available appointments" and "MRI is full" respectively. If there is no full appointment for a certain day in the month, the terminal device 110 can present the number of available appointments but not the full appointment items, for example, only "30 available appointments" are presented on October 15, 2023. In the example interface 600, a certain day with full appointments in the currently selected month can also be presented in the first visual style of the example shown in the example interface 600 on October 22, 2023, October 30, 2023, or October 31, 2023.

[0065] In addition, the previous month or the next month of the currently selected month can be switched respectively by triggering area 610 or area 620. In some examples, the operation for triggering can indicate at least one of single-click, double-click, and hover. It can be understood that this is merely exemplary and not restrictive.

[0066] Furthermore, for some special physical examination items (such as nuclear magnetic resonance and Doppler), the corresponding available time periods and the corresponding remaining available number of appointments may be presented. In some examples, the available time periods may include 09:00-9:30, 09:30-10:00, 10:00-10:30, 10:30-11:00, 11:00-11:30, etc. If a time period for a special physical examination item is fully booked, it may be presented in the second visual style shown in area 630 or area 640.

[0067] In summary, the embodiments of the present disclosure can present at least one recommendation information by determining the predicted duration of completing the physical examination service based on the service capacity configuration of the physical examination service provider and the multiple physical examination items included in the reservation request. In this way, the efficiency of physical examination reservations can be improved and the user experience can also be enhanced.

[0068] Figure 7 FIG. 7 is a flowchart showing a process 700 for processing physical examination appointment recommendation information according to some embodiments of the present disclosure. The process 700 may be implemented at the terminal device 110. For ease of discussion, reference will be made to FIG. Figure 1 The process 700 is described with reference to the environment 100 of FIG.

[0069] In block 710 , the terminal device 110 determines a service capacity configuration for a physical examination service provider, where the service capacity configuration indicates that the physical examination service provider can reserve a threshold number of appointments for one or more physical examination items in at least one time period.

[0070] In block 720 , in response to receiving a reservation request for a physical examination service from a physical examination service provider, the terminal device 110 determines a predicted duration for completing the physical examination service based on a plurality of physical examination items included in the reservation request.

[0071] In block 730 , the terminal device 110 presents at least one recommendation information of a physical examination service provider providing a physical examination service based at least on the predicted duration and the service capacity configuration, where the recommendation information at least indicates an available appointment time for the physical examination service.

[0072] In some embodiments, the threshold number of available reservations includes a minimum available reservation number, and determining at least one recommendation information includes: if it is determined that within at least one candidate reservation time period among multiple candidate reservation time periods, the remaining available reservation number of at least a first part of the multiple physical examination items is greater than the corresponding minimum available reservation number, determining at least one candidate reservation time period as at least one available candidate time period; and based on the predicted duration, if it is determined that the first part of the items can be completed within a first available candidate time period among at least one available candidate time period, determining the first available candidate time period as the available reservation time for the physical examination service to be indicated in at least one recommendation information.

[0073] In some embodiments, the plurality of physical examination items further include a second part of items, and process 700 further includes: in response to receiving a user selection of one of the at least one recommendation information, presenting at least one of an available time period and a remaining number of available appointments for the second part of items.

[0074] In some embodiments, the duration of the physical examination service includes the execution time for performing multiple physical examination items, the transit time for transferring between multiple physical examination items and / or the corresponding waiting time for multiple physical examination items, and at least one recommendation information also includes an indication associated with the duration of the physical examination service.

[0075] In some embodiments, the at least one recommendation information further includes a prompt indicating whether at least part of the plurality of physical examination items are available for service.

[0076] In some embodiments, determining at least one recommendation information also includes: matching multiple physical examination items with at least one predetermined physical examination item combination to determine a matching result; in response to the matching result indicating a successful match, determining at least one predetermined reservable time period and the corresponding remaining number of reservable times associated with at least one predetermined physical examination item combination; and determining at least one recommendation plan based on the predetermined reservable time period and the remaining number of reservable times.

[0077] In some embodiments, the service capacity configuration is determined based on the sum of a first service capacity configuration and a second service capacity configuration, the first service capacity configuration corresponds to a reservation request that does not include a predetermined identifier, and the second service capacity configuration corresponds to a reservation request that includes a predetermined identifier, and the predetermined identifier is used to indicate the type of user associated with the reservation request.

[0078] The embodiments of the present disclosure also provide corresponding devices for implementing the above methods or processes.

[0079] Figure 8A schematic structural block diagram of a device 800 for processing physical examination appointment recommendation information according to some embodiments of the present disclosure is shown. The device 800 may be implemented as or included in the terminal device 110. Each module / component in the device 800 may be implemented by hardware, software, firmware or any combination thereof.

[0080] like Figure 8 As shown, the device 800 includes a determination module 810, which is configured to determine a service capacity configuration for a physical examination service provider, the service capacity configuration indicating a threshold number of appointments that can be made for one or more physical examination items in at least one time period for the physical examination service provider; the device 800 also includes an execution module 820, which is configured to determine, in response to receiving a reservation request for a physical examination service for the physical examination service provider, a predicted duration for completing the physical examination service based on a plurality of physical examination items included in the reservation request; and the device 800 also includes a presentation module 830, which is configured to present at least one recommendation information of the physical examination service provided by the physical examination service provider based at least on the predicted duration and the service capacity configuration, the recommendation information at least indicating the available reservation time for the physical examination service.

[0081] In some embodiments, the threshold number of available reservations includes a minimum available reservation number, and the presentation module 830 is further configured to determine at least one candidate reservation time period as at least one available candidate time period if it is determined that within at least one of the multiple candidate reservation time periods, the remaining available number of items for a first part of the multiple physical examination items is greater than the corresponding minimum available number; and based on the predicted duration, if it is determined that the first part of the items can be completed within a first available candidate time period among at least one available candidate time period, determine the first available candidate time period as the available time for the physical examination service to be indicated in at least one recommendation information.

[0082] In some embodiments, the multiple physical examination items also include a second part of items, and the device 800 also includes a first presentation module, which is configured to present at least one of the available time periods and the remaining available number of reservations for the second part of items in response to receiving a user selection of one of the at least one recommendation information.

[0083] In some embodiments, the duration of the physical examination service includes execution time of executing multiple physical examination items, transfer time for transferring between multiple physical examination items and / or corresponding waiting time for multiple physical examination items. In other embodiments, at least one recommendation information also includes an indication associated with the duration of the physical examination service.

[0084] In some embodiments, the at least one recommendation information further includes a prompt indicating whether at least part of the plurality of physical examination items are available for service.

[0085] In some embodiments, the presentation module 830 is also configured to match multiple physical examination items with at least one predetermined physical examination item combination to determine a matching result; in response to the matching result indicating a successful match, determine at least one predetermined reservable time period and the corresponding remaining number of reservable items associated with at least one predetermined physical examination item combination; and determine at least one recommended plan based on the predetermined reservable time period and the remaining number of reservable items.

[0086] In some embodiments, the service capacity configuration is determined based on the sum of a first service capacity configuration and a second service capacity configuration, the first service capacity configuration corresponds to a reservation request that does not include a predetermined identifier, and the second service capacity configuration corresponds to a reservation request that includes a predetermined identifier, and the predetermined identifier is used to indicate the type of user associated with the reservation request.

[0087] The units and / or modules included in the device 800 can be implemented in various ways, including software, hardware, firmware or any combination thereof. In some embodiments, one or more units and / or modules can be implemented using software and / or firmware, such as machine executable instructions stored on a storage medium. In addition to or as an alternative to machine executable instructions, some or all of the units and / or modules in the device 800 can be implemented at least in part by one or more hardware logic components. As an example and not limitation, exemplary types of hardware logic components that can be used include field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips (SOCs), complex programmable logic devices (CPLDs), and the like.

[0088] It should be understood that one or more steps in the above method can be performed by a suitable electronic device or a combination of electronic devices. Such an electronic device or a combination of electronic devices may include, for example, Figure 1 The terminal device 110 in.

[0089] Fig. 9 900 is a block diagram of an electronic device in which one or more embodiments of the present disclosure may be implemented. It should be understood that Fig. 9 The electronic device 900 shown is merely exemplary and should not constitute any limitation on the functionality and scope of the embodiments described herein. Fig. 9 The electronic device 900 shown can be used to implement Figure 1 terminal device 110.

[0090] like Fig. 9As shown, the electronic device 900 is in the form of a general electronic device. The components of the electronic device 900 may include, but are not limited to, one or more processors or processing units 99, a memory 920, a storage device 930, one or more communication units 940, one or more input devices 950, and one or more output devices 960. The processing unit 99 may be an actual or virtual processor and is capable of performing various processes according to a program stored in the memory 920. In a multi-processor system, multiple processing units execute computer executable instructions in parallel to improve the parallel processing capability of the electronic device 900.

[0091] The electronic device 900 typically includes a plurality of computer storage media. Such media can be any available media accessible to the electronic device 900, including but not limited to volatile and non-volatile media, removable and non-removable media. The memory 920 can be a volatile memory (e.g., register, cache, random access memory (RAM)), a non-volatile memory (e.g., a read-only memory (ROM), an electrically erasable programmable read-only memory (EEPROM), flash memory) or some combination thereof. The storage device 930 can be a removable or non-removable medium, and can include a machine-readable medium, such as a flash drive, a disk, or any other medium, which can be used to store information and / or data and can be accessed within the electronic device 900.

[0092] The electronic device 900 may further include additional removable / non-removable, volatile / non-volatile storage media. Fig. 9 As shown in , a disk drive for reading or writing from a removable, non-volatile disk (e.g., a "floppy disk") and an optical drive for reading or writing from a removable, non-volatile optical disk may be provided. In these cases, each drive may be connected to the bus (not shown) by one or more data media interfaces. Memory 920 may include a computer program product 925 having one or more program modules that are configured to perform various methods or actions of various embodiments of the present disclosure.

[0093] The communication unit 940 implements communication with other electronic devices through a communication medium. Additionally, the functions of the components of the electronic device 900 can be implemented with a single computing cluster or multiple computing machines that can communicate through a communication connection. Therefore, the electronic device 900 can operate in a networked environment using a logical connection with one or more other servers, a network personal computer (PC), or another network node.

[0094] The input device 950 may be one or more input devices, such as a mouse, a keyboard, a tracking ball, etc. The output device 960 may be one or more output devices, such as a display, a speaker, a printer, etc. The electronic device 900 may also communicate with one or more external devices (not shown) through the communication unit 940 as needed, such as a storage device, a display device, etc., communicate with one or more devices that allow a user to interact with the electronic device 900, or communicate with any device that allows the electronic device 900 to communicate with one or more other electronic devices (e.g., a network card, a modem, etc.). Such communication may be performed via an input / output (I / O) interface (not shown).

[0095] According to an exemplary implementation of the present disclosure, a computer-readable storage medium is provided, on which computer-executable instructions are stored, wherein the computer-executable instructions are executed by a processor to implement the method described above. According to an exemplary implementation of the present disclosure, a computer program product is also provided, which is tangibly stored on a non-transitory computer-readable medium and includes computer-executable instructions, and the computer-executable instructions are executed by a processor to implement the method described above.

[0096] Various aspects of the present disclosure are described herein with reference to the flowcharts and / or block diagrams of the methods, devices, equipment, and computer program products implemented according to the present disclosure. It should be understood that each box in the flowchart and / or block diagram and the combination of each box in the flowchart and / or block diagram can be implemented by computer-readable program instructions.

[0097] These computer-readable program instructions can be provided to a processing unit of a general-purpose computer, a special-purpose computer, or other programmable data processing device, thereby producing a machine, so that when these instructions are executed by the processing unit of the computer or other programmable data processing device, a device that implements the functions / actions specified in one or more boxes in the flowchart and / or block diagram is generated. These computer-readable program instructions can also be stored in a computer-readable storage medium, and these instructions cause the computer, programmable data processing device, and / or other equipment to work in a specific manner, so that the computer-readable medium storing the instructions includes a manufactured product, which includes instructions for implementing various aspects of the functions / actions specified in one or more boxes in the flowchart and / or block diagram.

[0098] Computer-readable program instructions can be loaded onto a computer, other programmable data processing apparatus, or other device so that a series of operational steps are performed on the computer, other programmable data processing apparatus, or other device to produce a computer-implemented process, so that the instructions executed on the computer, other programmable data processing apparatus, or other device implement the functions / actions specified in one or more boxes in the flowchart and / or block diagram.

[0099] The flow chart and block diagram in the accompanying drawings show the possible architecture, function and operation of the system, method and computer program product according to multiple implementations of the present disclosure. In this regard, each square box in the flow chart or block diagram can represent a part of a module, program segment or instruction, and a part of a module, program segment or instruction includes one or more executable instructions for realizing the logical function of the specification. In some implementations as replacements, the function marked in the square box can also occur in a sequence different from that marked in the accompanying drawings. For example, two continuous square boxes can actually be executed substantially in parallel, and they can sometimes be executed in reverse order, depending on the functions involved. It should also be noted that each square box in the block diagram and / or flow chart, and the combination of the square boxes in the block diagram and / or flow chart can be realized by a special hardware-based system that performs the function or action of the specification, or can be realized by a combination of special hardware and computer instructions.

[0100] The above descriptions of various implementations of the present disclosure are exemplary, non-exhaustive, and not limited to the disclosed implementations. Many modifications and variations will be apparent to those of ordinary skill in the art without departing from the scope and spirit of the described implementations. The selection of terms used herein is intended to best explain the principles of the implementations, practical applications, or improvements to the technology in the market, or to enable other persons of ordinary skill in the art to understand the various implementations disclosed herein.

Claims

1. A method for processing physical examination appointment recommendation information, comprising: Determine a service capacity configuration for a physical examination service provider, wherein the service capacity configuration indicates a threshold number of appointments that can be made for one or more physical examination items by the physical examination service provider in at least one time period; In response to receiving an appointment request for a physical examination service from the physical examination service provider, determining a predicted duration for completing the physical examination service based on a plurality of physical examination items included in the appointment request; as well as Based at least on the predicted duration and the service capacity configuration, at least one recommendation information for the physical examination service provider to provide the physical examination service is presented, wherein the recommendation information at least indicates an available appointment time for the physical examination service.

2. The method according to claim 1, wherein the threshold number of available reservations comprises a minimum number of available reservations, and wherein determining the at least one recommendation information comprises: If it is determined that in at least one candidate appointment time period among the multiple candidate appointment time periods, the remaining number of items that can be booked for at least the first part of the multiple physical examination items is greater than the corresponding minimum number of items that can be booked, the at least one candidate appointment time period is determined as at least one candidate appointment time period that can be booked; as well as Based on the predicted duration, if it is determined that the first part of the project can be completed within a first reservable candidate time period in the at least one reservable candidate time period, the first reservable candidate time period is determined as the reservable time for the physical examination service to be indicated in the at least one recommendation information.

3. The method according to claim 2, wherein the plurality of physical examination items further include a second part of items, and wherein the method further includes: In response to receiving a user selection of one of the at least one recommendation information, at least one of a reservable time period and a remaining number of reservable items of the second part is presented.

4. A method according to claim 1, wherein the duration of the physical examination service includes the execution time for performing the multiple physical examination items, the transit time for transiting between the multiple physical examination items and / or the corresponding waiting time for the multiple physical examination items, and wherein the at least one recommendation information also includes an indication associated with the duration of the physical examination service. 5 . The method according to claim 1 , wherein the at least one recommendation information further comprises a prompt indicating whether at least part of the plurality of physical examination items are available for service.

6. The method according to claim 1, wherein determining the at least one recommendation information further comprises: Perform matching on the plurality of physical examination items and at least one predetermined physical examination item combination to determine a matching result; In response to the matching result indicating a successful match, determining at least one predetermined reservable time period associated with the at least one predetermined physical examination item combination and a corresponding remaining number of reservable times; as well as The at least one recommended solution is determined based on the predetermined reservable time period and the remaining reservable number.

7. The method according to claim 1, wherein the service capacity configuration is determined based on the sum of a first service capacity configuration and a second service capacity configuration, the first service capacity configuration corresponds to a reservation request that does not include a reservation identifier, the second service capacity configuration corresponds to a reservation request that includes the reservation identifier, and the reservation identifier is used to indicate the type of user associated with the reservation request.

8. A device for processing physical examination appointment recommendation information, comprising: A determination module is configured to determine a service capacity configuration for a physical examination service provider, wherein the service capacity configuration indicates a threshold number of appointments that can be made by the physical examination service provider for one or more physical examination items in at least one time period; an execution module, configured to, in response to receiving an appointment request for a physical examination service from the physical examination service provider, determine a predicted duration for completing the physical examination service based on a plurality of physical examination items included in the appointment request; as well as The presentation module is configured to present at least one recommendation information of the physical examination service provider providing the physical examination service based at least on the predicted duration and the service capacity configuration, wherein the recommendation information at least indicates an available appointment time for the physical examination service.

9. An electronic device, comprising: at least one processing unit; as well as At least one memory, the at least one memory is coupled to the at least one processing unit and stores instructions for execution by the at least one processing unit, the instructions, when executed by the at least one processing unit, cause the electronic device to perform the method according to any one of claims 1 to 7.

10. A computer-readable storage medium having a computer program stored thereon, wherein the computer program can be executed by a processor to implement the method according to any one of claims 1 to 7.

11. A computer program product comprising computer executable instructions, wherein the computer executable instructions, when executed by a processor, implement the method according to any one of claims 1 to 7.

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