Offline store e-commerce management system

Abstract

An offline store e-commerce management system disclosed by the present invention comprises a user side, the user side is bidirectionally and electrically connected with a background service, the background service is bidirectionally and electrically connected with a store management terminal, and the store management terminal comprises a data synchronization module. And the output end of the data synchronization module is unidirectionally and electrically connected with a commodity management module, an order processing module, an employee management module, a marketing auxiliary module, a safety management module, a remote management module, an equipment maintenance module and a store operation analysis module. The commodity management module supports rapid loading, unloading, checking and batch information adjustment, the order processing module receives orders, arranges delivery and processes after-sales, the employee management module uses biological recognition to check attendance, evaluates and plans training according to performance indicators, and the data synchronization module ensures real-time consistency with background data. The marketing auxiliary module generates data, provides verbal skills and feeds back activity effects, and the safety management module encrypts the data and sets permissions.

Description

Technical Field

[0001] The present invention relates to the technical field of offline store e-commerce management, and specifically to an offline store e-commerce management system. Background Art

[0002] Under the sweeping wave of the digital business, the operation mode of offline stores is undergoing profound changes and challenges. Traditional offline stores have exposed many problems in aspects such as business processes, management efficiency, and user experience, and there is an urgent need for an innovative and efficient e-commerce management system to achieve transformation and upgrading.

[0003] Each module of the traditional offline store management system has a single function and lacks in-depth collaboration. The commodity management module is only responsible for information entry and simple queries, and has poor data interaction with modules such as inventory management and order processing, and cannot achieve automation and intelligence of business processes. The information transmission in each link is not timely, and the business processing efficiency is low. Therefore, we propose an offline store e-commerce management system. Summary of the Invention

[0004] Aiming at the deficiencies of the prior art, the purpose of the present invention is to provide an offline store e-commerce management system, which has the advantages of fast information transmission and high work efficiency, and solves the problems that each module of the traditional offline store management system has a single function, lacks in-depth collaboration, the commodity management module is only responsible for information entry and simple queries, has poor data interaction with modules such as inventory management and order processing, cannot achieve automation and intelligence of business processes, the information transmission in each link is not timely, and the business processing efficiency is low.

[0005] To achieve the above object, the present invention provides the following technical solution: An offline store e-commerce management system, including a user terminal, the user terminal is bidirectionally electrically connected to a background service, the background service is bidirectionally electrically connected to a store management terminal, the store management terminal includes a data synchronization module, the output end of the data synchronization module is unidirectionally electrically connected to a commodity management module, an order processing module, an employee management module, a marketing assistance module, a security management module, a remote management module, a device maintenance module and a store operation analysis module, the output end of the commodity management module is unidirectionally electrically connected to a commodity listing and delisting unit, an inventory checking unit and a commodity information update unit, the output end of the order processing module is unidirectionally electrically connected to an order receiving unit, a shipping unit and an after-sales unit, the output end of the employee management module is unidirectionally electrically connected to an attendance management unit, a performance evaluation unit and a training management unit, the output end of the marketing assistance module is unidirectionally electrically connected to a marketing material generation unit and a marketing strategy unit, the output end of the security management module is unidirectionally electrically connected to a data encryption unit and a permission management unit, the output end of the remote management module is unidirectionally electrically connected to a remote monitoring unit and a remote decision-making unit, the output end of the device maintenance module is unidirectionally electrically connected to a hardware maintenance unit and a software update unit, and the output end of the store operation analysis module is unidirectionally electrically connected to a business data analysis unit and an operation decision-making unit.

[0006] Preferably, the user terminal includes a commodity display unit, the output end of the commodity display unit is unidirectionally electrically connected to a commodity search module, an order placement and purchase module, a marketing information receiving module and a social interaction module, the output end of the order placement and purchase module is unidirectionally electrically connected to a membership service module and an order query module, and the output end of the membership service module is unidirectionally electrically connected to a payment method module.

[0007] Preferably, the background service includes a data interaction module, the output end of the data interaction module is unidirectionally electrically connected to a commodity information management module, a membership management module, a marketing activity management module, an external docking module, an order process handling module and an inventory refinement module, the output ends of the commodity information management module, the membership management module and the marketing activity management module are unidirectionally electrically connected to a data analysis module, the output end of the data analysis module is unidirectionally electrically connected to the order process handling module, and the output end of the order process handling module is unidirectionally electrically connected to the inventory refinement module.

[0008] Preferably, the commodity management module supports rapid input and update of commodity information through devices such as barcode scanners and RFID readers.

[0009] Preferably, the remote management module supports remote operations through methods such as mobile phone APPs and Web browsers, and has functions of real-time warning and message push.

[0010] Preferably, the security management module encrypts data for storage and transmission using encryption algorithms, and at the same time sets up a multi-level permission management mechanism to ensure that different user roles have corresponding operation permissions.

[0011] Preferably, the data transmission between the client and the back-end service, and between the back-end service and the store management terminal adopts the SSL / TLS encryption protocol to ensure the security of data transmission.

[0012] Preferably, the diversified marketing activity management module supports creating various types of marketing activities, including full reduction activities, discount activities, gift activities, limited-time rush purchase activities, etc., and can monitor the activity effects in real time.

[0013] Compared with the prior art, the present invention provides an offline store e-commerce management system, which has the following beneficial effects: 1. The commodity management module of the present invention supports quick listing, delisting, inventory taking and batch information adjustment. The order processing module receives orders, arranges shipments and handles after-sales. The employee management module uses biometric attendance, evaluates and plans training according to performance indicators. The data synchronization module ensures real-time consistency with the back-end data. The marketing assistance module generates materials, provides scripts and feedbacks on activity effects. The security management module encrypts data and sets permissions. The remote management module enables managers to monitor in real time and issue instructions. The device maintenance module monitors software and hardware devices and automatically diagnoses and repairs them. The store operation analysis module integrates data, generates reports and provides decision-making suggestions. BRIEF DESCRIPTION OF THE DRAWINGS

[0014] Figure 1 is a schematic structural diagram of the present invention; Figure 2 is a schematic diagram of the client system of the present invention; Figure 3 is a schematic diagram of the back-end service system of the present invention; Figure 4 is a schematic diagram of the store management terminal system of the present invention. DETAILED DESCRIPTION OF THE EMBODIMENTS

[0015] The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only a part of the embodiments of the present invention, rather than all the embodiments. All other embodiments obtained by those of ordinary skill in the art based on the embodiments of the present invention without creative efforts shall fall within the protection scope of the present invention.

[0016] Second, the "one embodiment" or "embodiment" referred to herein means a specific feature, structure, or characteristic that may be included in at least one implementation manner of the present invention. The appearances of "in one embodiment" in different places in this specification do not all refer to the same embodiment, nor are they separate or alternative embodiments that are mutually exclusive of other embodiments.

[0017] Please refer to Figure 1 , Figure 2 , Figure 3 and Figure 4 As shown, the present invention provides an offline store e-commerce management system, which includes a user terminal. The user terminal is bidirectionally electrically connected to a background service. The background service is bidirectionally electrically connected to a store management terminal. The store management terminal includes a data synchronization module. The output end of the data synchronization module is unidirectionally electrically connected to a commodity management module, an order processing module, an employee management module, a marketing assistance module, a security management module, a remote management module, a device maintenance module, and a store operation analysis module. The output end of the commodity management module is unidirectionally electrically connected to a commodity listing and delisting unit, an inventory checking unit, and a commodity information updating unit. The output end of the order processing module is unidirectionally electrically connected to an order receiving unit, a shipping unit, and an after-sales unit. The output end of the employee management module is unidirectionally electrically connected to an attendance management unit, a performance evaluation unit, and a training management unit. The output end of the marketing assistance module is unidirectionally electrically connected to a marketing material generation unit and a marketing strategy unit. The output end of the security management module is unidirectionally electrically connected to a data encryption unit and a permission management unit. The output end of the remote management module is unidirectionally electrically connected to a remote monitoring unit and a remote decision-making unit. The output end of the device maintenance module is unidirectionally electrically connected to a hardware maintenance unit and a software update unit. The output end of the store operation analysis module is unidirectionally electrically connected to a business data analysis unit and an operation decision-making unit.

[0018] The user terminal includes a commodity display unit. The output end of the commodity display unit is unidirectionally electrically connected to a commodity search module, an order placement and purchase module, a marketing information receiving module, and a social interaction module. The output end of the order placement and purchase module is unidirectionally electrically connected to a membership service module and an order query module. The output end of the membership service module is unidirectionally electrically connected to a payment method module.

[0019] The background service includes a data interaction module. The output end of the data interaction module is unidirectionally electrically connected to a commodity information management module, a membership management module, a marketing activity management module, an external connection module, an order process handling module, and an inventory refinement module. The output ends of the commodity information management module, the membership management module, and the marketing activity management module are unidirectionally electrically connected to a data analysis module. The output end of the data analysis module is unidirectionally electrically connected to the order process handling module. The output end of the order process handling module is unidirectionally electrically connected to the inventory refinement module.

[0020] The product management module supports quickly inputting and updating product information through devices such as barcode scanners and RFID readers.

[0021] The remote management module supports remote operations through methods such as mobile apps and web browsers, and has real-time warning and message push functions.

[0022] The security management module uses encryption algorithms to encrypt and store data during transmission, and at the same time sets up a multi-level permission management mechanism to ensure that different user roles have corresponding operation permissions.

[0023] The data transmission between the user side and the background service, and between the background service and the store management terminal uses the SSL / TLS encryption protocol to ensure the security of data transmission.

[0024] The diversified marketing activity management module supports creating various types of marketing activities, including full reduction activities, discount activities, giveaway activities, and flash sale activities, etc., and can monitor the activity effects in real time.

[0025] Working principle: On the user side, the product display module obtains data from the background and presents products in multiple forms. The search module accurately matches products according to the user input. When placing an order, the user selects a product to generate an order. The payment module connects to a third party or a bank gateway to complete the payment and feedback the result. Order inquiries can obtain order status and logistics information. The membership service module provides exclusive benefits according to membership data. The marketing information receiving module pushes activities according to the user portrait. The social interaction module supports users to share evaluations. In the background service, the data interaction module requests and distributes according to the load balance to the corresponding modules, and then integrates and feedback the results; the product information management module maintains the database, checks information with suppliers and synchronizes product details. The order processing module automatically verifies orders, connects to payments, deducts inventory and sends shipping notifications. The inventory management module predicts sales volume according to real-time data and algorithms, generates procurement suggestions and replenishment reminders. The membership management module constructs profiles and segments portraits to assist marketing and services. The marketing activity module creates, monitors and optimizes activities. The data analysis module cleans and integrates data to support decision-making with visual reports. The external system docking module ensures smooth payment, logistics and compliance operations. Inside the store management terminal, the product management module supports quick shelving, unshelving, inventory counting and batch information adjustment. The order processing module receives orders, arranges shipments and handles after-sales. The employee management module uses biometric attendance, evaluates and plans training according to performance indicators. The data synchronization module ensures real-time consistency with the background data. The marketing assistance module generates materials, provides scripts and feedbacks activity effects. The security management module encrypts data and sets permissions; the remote management module enables managers to monitor in real time and issue instructions. The device maintenance module monitors software and hardware devices, automatically diagnoses and repairs. The store operation analysis module integrates data and generates reports to provide decision-making suggestions.

[0026] Importantly, it should be noted that the construction and arrangement of the present application shown in multiple different exemplary embodiments are merely illustrative. Although only a few embodiments are described in detail in this disclosure, those who refer to this disclosure should easily understand that many modifications are possible without materially departing from the novel teachings and advantages of the subject matter described in this application (for example, the dimensions, scales, structures, shapes and proportions of various elements, as well as parameter values (such as temperature, pressure, etc.), installation arrangements, use of materials, color, orientation changes, etc.). For example, an element shown as integrally formed may be composed of multiple parts or elements, the position of the element may be inverted or otherwise changed, and the nature, number or position of discrete elements may be altered or changed. Accordingly, all such modifications are intended to be included within the scope of the present invention. The order or sequence of any process or method steps may be altered or reordered according to alternative embodiments. In the claims, any clause of "means-plus-function" is intended to cover the structures that perform the recited function herein, and not only structural equivalents but also equivalent structures. Other substitutions, modifications, changes and omissions may be made in the design, operating conditions and arrangement of the exemplary embodiments without departing from the scope of the present invention. Therefore, the present invention is not limited to specific embodiments, but extends to various modifications that still fall within the scope of the appended claims.

[0027] In addition, to provide a concise description of the exemplary embodiments, all features of the actual embodiments may not be described (i.e., those features that are not relevant to the currently considered best mode of carrying out the present invention or those features that are not relevant to the implementation of the present invention).

[0028] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit the protection scope of the present invention. Although the present invention has been described in detail with reference to the preferred embodiments, those of ordinary skill in the art should understand that the technical solutions of the present invention may be modified or equivalently replaced without departing from the essence and scope of the technical solutions of the present invention.

Claims

1. An offline store e-commerce management system, including a user terminal, characterized in that: The user end is bidirectionally electrically connected to the backend service, the backend service is bidirectionally electrically connected to the store management terminal, the store management terminal includes a data synchronization module, the output end of the data synchronization module is unidirectionally electrically connected to the product management module, the order processing module, the employee management module, the marketing assistance module, the security management module, the remote management module, the equipment maintenance module and the store operation analysis module, the output end of the product management module is unidirectionally electrically connected to the product on-shelf and off-shelf unit, the inventory counting unit and the product information updating unit, the output end of the order processing module is unidirectionally electrically connected to the order receiving unit, the shipping unit and the after-sales unit. The output end of the employee management module is unidirectionally electrically connected to the attendance management unit, the performance evaluation unit and the training management unit; the output end of the marketing assistance module is unidirectionally electrically connected to the marketing material generation unit and the marketing strategy unit; the output end of the security management module is unidirectionally electrically connected to the data encryption unit and the authority management unit; the output end of the remote management module is unidirectionally electrically connected to the remote monitoring unit and the remote decision-making unit; the output end of the equipment maintenance module is unidirectionally electrically connected to the hardware maintenance unit and the software update unit; the output end of the store operation analysis module is unidirectionally electrically connected to the business data analysis unit and the operation decision-making unit.

2. An offline store e-commerce management system according to claim 1, characterized in that: The user end includes a product display unit, and the output end of the product display unit is unidirectionally electrically connected to a product search module, an order purchase module, a marketing information receiving module and a social interaction module, the output end of the order purchase module is unidirectionally electrically connected to a membership service module and an order query module, and the output end of the membership service module is unidirectionally electrically connected to a payment method module.

3. An offline store e-commerce management system according to claim 1, characterized in that: The backend service includes a data interaction module, the output end of the data interaction module is unidirectionally electrically connected to a product information management module, a member management module, a marketing activity management module, an external connection module, an order process processing module and an inventory refinement module, the output ends of the product information management module, the member management module and the marketing activity management module are unidirectionally electrically connected to a data analysis module, the output end of the data analysis module is unidirectionally electrically connected to an order process processing module, and the output end of the order process processing module is unidirectionally electrically connected to an inventory refinement module.

4. The offline store e-commerce management system according to claim 1, characterized in that: The product management module supports the rapid entry and update of product information through devices such as barcode scanners and RFID readers.

5. The offline store e-commerce management system according to claim 1, characterized in that: The remote management module supports remote operation through mobile phone APP and Web browser, and has real-time warning and message push functions.

6. The offline store e-commerce management system according to claim 1, characterized in that: The security management module uses encryption algorithms to encrypt data for storage and transmission, and sets up a multi-level authority management mechanism to ensure that different user roles have corresponding operation permissions.

7. An offline store e-commerce management system according to claim 1, characterized in that: The data transmission between the user terminal and the backend service, and between the backend service and the store management terminal adopts the SSL / TLS encryption protocol to ensure the security of data transmission.

8. An offline store e-commerce management system according to claim 1, characterized in that: The marketing campaign management diversification module supports the creation of various types of marketing campaigns, including full-reduction campaigns, discount campaigns, gift campaigns, and limited-time sale campaigns, and can monitor the campaign effects in real time.

Images