Troubleshooting method and device for multi-split air conditioner, electronic equipment and storage medium

Abstract

The invention relates to the technical field of air conditioners, and provides a multi-split air conditioner troubleshooting method and device, electronic equipment and a storage medium, and the troubleshooting method comprises the steps that in response to a received fault signal, the current condition of each indoor unit is detected in sequence, and the running state of the corresponding indoor unit is determined according to the current condition of each indoor unit; wherein the operation state comprises a health state and at least one fault state, and the fault state corresponds to the fault type of the indoor unit; and when the running state of any indoor unit is the fault state, a prompt assembly of the corresponding indoor unit is controlled to send out a warning signal. When the multi-split air conditioner breaks down, the running state of each indoor unit can be determined in sequence, when any indoor unit is in the fault state, the prompting assembly of the indoor unit is controlled to send out the warning signal, and a user and a maintainer can be assisted in rapidly locating the indoor unit with the fault and determining the fault type of the indoor unit; the maintenance difficulty of maintenance personnel is reduced, and the user experience is improved.

Description

Technical Field

[0001] The present invention relates to the technical field of air conditioners, and in particular to a method, device, electronic device and storage medium for troubleshooting multi-connected air conditioners. Background Art

[0002] During the long-term use of air conditioning equipment, due to natural aging and various problems such as installation and commissioning, failures will inevitably occur. In actual applications, a multi-connected air conditioner usually consists of one / group of outdoor units connected to multiple indoor units. Currently, the way for the indoor unit to report a failure is mainly to determine the cause of the failure by displaying the failure code and the number of flashes of the computer board failure. However, during the installation and commissioning stage and the subsequent troubleshooting process, it is impossible to quickly and accurately determine which device has failed, and it is necessary to troubleshoot the cause of the failure of the air conditioner one by one, which increases the troubleshooting difficulty for maintenance personnel and reduces the user experience. Summary of the Invention

[0003] The present invention aims to at least solve one of the technical problems existing in the related art. For this reason, the present invention proposes a method for troubleshooting multi-connected air conditioners, which can sequentially determine the operating status of each indoor unit, and when any indoor unit is in a failure state, control the prompting component of the indoor unit to emit a warning signal, which can assist users and maintenance personnel to quickly locate the faulty indoor unit and determine the type of failure of the indoor unit, reduce the troubleshooting difficulty for maintenance personnel, and improve the user experience.

[0004] The present invention also provides a device for troubleshooting multi-connected air conditioners.

[0005] The present invention also provides an electronic device.

[0006] The present invention also provides a storage medium containing computer-executable instructions.

[0007] According to the troubleshooting method for multi-connected air conditioners provided by the first aspect embodiment of the present invention, it includes:

[0008] In response to receiving a failure signal, sequentially detect the current status of each indoor unit, and determine the operating status of the corresponding indoor unit according to the current status of each indoor unit; wherein, the operating status includes a healthy status and at least one failure status, and the failure status corresponds to the type of failure of the indoor unit;

[0009] When the operating status of any indoor unit is the failure status, control the prompting component of the corresponding indoor unit to emit a warning signal.

[0010] According to an embodiment of the present invention, the steps of sequentially detecting the current status of each indoor unit and determining the corresponding operating state of each indoor unit according to the current status of each indoor unit specifically include:

[0011] Switch all the indoor units to the powered-on state;

[0012] Detect the powered-on status of all the hardware of each indoor unit;

[0013] When at least one of all the hardware of any one indoor unit is not powered on, the operating state of the corresponding indoor unit is the first fault state.

[0014] According to an embodiment of the present invention, after the step of detecting the powered-on status of all the hardware of each indoor unit, the following steps are further included:

[0015] When all the hardware of any one indoor unit is powered on, detect the communication status between each indoor unit and the outdoor unit;

[0016] When there is no communication between any one indoor unit and the outdoor unit and there is still no communication within a preset time period, the operating state of the corresponding indoor unit is the second fault state.

[0017] According to an embodiment of the present invention, after the step of detecting the communication status between each indoor unit and the outdoor unit, the following steps are further included:

[0018] When there is communication between any one indoor unit and the outdoor unit, detect the device status of the motor;

[0019] When the device status of the motor is an abnormal state, the operating state of the corresponding indoor unit is the third fault state;

[0020] When the device status of the motor is a normal state, the operating state of the corresponding indoor unit is the healthy state.

[0021] According to an embodiment of the present invention, after the step of detecting the communication status between each indoor unit and the outdoor unit, the following steps are further included:

[0022] When there is communication between any one indoor unit and the outdoor unit, detect the device status of the float;

[0023] When the device status of the float is an abnormal state, the operating state of the corresponding indoor unit is the fourth fault state;

[0024] When the device status of the float is a normal state, the operating state of the corresponding indoor unit is the healthy state.

[0025] According to an embodiment of the present invention, the step of controlling the prompting component of the corresponding indoor unit to emit a warning signal specifically includes:

[0026] Controlling the prompting component of the corresponding indoor unit to emit a warning signal adapted to the type of fault state.

[0027] According to an embodiment of the present invention, after the step of responding to receiving a fault signal, it further includes:

[0028] Detecting the current condition of the outdoor unit and determining the operating state of the outdoor unit according to the current condition of the outdoor unit;

[0029] When the operating state of the outdoor unit is a fault state, controlling the prompting components of at least one of the indoor units to emit warning signals.

[0030] The fault troubleshooting device of a multi-connected air conditioner according to an embodiment of the second aspect of the present invention includes:

[0031] A detection module, configured to sequentially detect the current conditions of each indoor unit in response to receiving a fault signal, and determine the operating state of the corresponding indoor unit according to the current conditions of each indoor unit; wherein, the operating state includes a healthy state and at least one fault state;

[0032] A control module, configured to control the prompting component of the corresponding indoor unit to emit a warning signal when the operating state of any one of the indoor units is the fault state.

[0033] An electronic device according to an embodiment of the third aspect of the present invention includes a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor, when executing the program, implements the steps of the fault troubleshooting method of the multi-connected air conditioner according to the first aspect of the present invention.

[0034] A storage medium containing computer-executable instructions according to an embodiment of the fourth aspect of the present invention, the computer-executable instructions, when executed by a computer processor, are used to execute the steps of the fault troubleshooting method of the multi-connected air conditioner according to the first aspect of the present invention.

[0035] One or more of the above technical solutions in the present invention have at least one of the following technical effects:

[0036] The fault troubleshooting method for a multi-connected air conditioner provided by an embodiment of the present invention includes: in response to receiving a fault signal, sequentially detecting the current status of each indoor unit, and determining the operating state of the corresponding indoor unit according to the current status of each indoor unit; wherein, the operating state includes a healthy state and at least one fault state, and the fault state corresponds to the fault type of the indoor unit; when the operating state of any indoor unit is a fault state, controlling the prompting component of the corresponding indoor unit to emit a warning signal. When a multi-connected air conditioner fails, the operating state of each indoor unit can be determined in sequence. When any indoor unit is in a fault state, controlling the prompting component of the indoor unit to emit a warning signal can assist users and maintenance personnel in quickly locating the faulty indoor unit and determining the fault type of the indoor unit, reducing the maintenance difficulty of the maintenance personnel and improving the user experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0037] In order to more clearly illustrate the technical solutions in the embodiments of the present invention or related technologies, the following will briefly introduce the drawings required for use in the description of the embodiments or related technologies. Obviously, the drawings in the following description are only some embodiments of the present invention. For those of ordinary skill in the art, without creative efforts, other drawings can be obtained based on these drawings.

[0038] Figure 1 It is a flowchart of the fault troubleshooting method for a multi-connected air conditioner provided by an embodiment of the present invention;

[0039] Figure 2 It is a schematic structural diagram of the fault troubleshooting device for a multi-connected air conditioner provided by an embodiment of the present invention;

[0040] Figure 3 It is a schematic structural diagram of the electronic device provided by an embodiment of the present invention.

[0041] Reference numerals:

[0042] 201, detection module; 202, control module. DETAILED DESCRIPTION OF THE EMBODIMENTS

[0043] To make the purpose, technical solutions, and advantages of the invention clearer, the following will clearly describe the technical solutions in the invention with reference to the drawings in the invention. Obviously, the described embodiments are some, but not all, of the embodiments of the invention. Based on the embodiments in the invention, all other embodiments obtained by those of ordinary skill in the art without creative efforts fall within the scope of protection of the invention.

[0044] In the description of the embodiments of the present invention, it should be noted that the orientation or positional relationship indicated by the terms "center", "longitudinal", "transverse", "upper", "lower", "front", "rear", "left", "right", "vertical", "horizontal", "top", "bottom", "inner", "outer", etc. is based on the orientation or positional relationship shown in the drawings. It is only for the convenience of describing the embodiments of the present invention and simplifying the description, rather than indicating or implying that the device or element referred to must have a specific orientation, be constructed and operated in a specific orientation, and therefore should not be construed as a limitation to the embodiments of the present invention. In addition, the terms "first", "second", and "third" are only used for descriptive purposes and cannot be construed as indicating or implying relative importance.

[0045] In the description of the embodiments of the present invention, it should be noted that unless otherwise clearly specified and defined, the terms "connected" and "connected" should be understood in a broad sense. For example, it can be a fixed connection, a detachable connection, or an integral connection; it can be a mechanical connection or an electrical connection; it can be directly connected or indirectly connected through an intermediate medium. For those of ordinary skill in the art, the specific meanings of the above terms in the embodiments of the present invention can be understood according to specific circumstances.

[0046] In the embodiments of the present invention, unless otherwise clearly specified and defined, the first feature being "on" or "under" the second feature can be that the first and second features are in direct contact, or the first and second features are indirectly in contact through an intermediate medium. Moreover, the first feature being "above", "over" and "on" the second feature can be that the first feature is directly above or obliquely above the second feature, or merely indicates that the first feature has a higher horizontal height than the second feature. The first feature being "under", "beneath" and "under" the second feature can be that the first feature is directly below or obliquely below the second feature, or merely indicates that the first feature has a lower horizontal height than the second feature.

[0047] In the description of this specification, the description referring to terms such as "one embodiment", "some embodiments", "example", "specific example", or "some examples", etc. means that the specific features, structures, materials, or characteristics described in connection with the embodiment or example are included in at least one embodiment or example of the embodiments of the present invention. In this specification, the schematic expressions of the above terms do not necessarily refer to the same embodiment or example. Moreover, the specific features, structures, materials, or characteristics described can be combined in a suitable manner in any one or more embodiments or examples. In addition, without contradiction, those skilled in the art can combine and combine the different embodiments or examples described in this specification and the features of different embodiments or examples.

[0048] The multi-connected air conditioner involved in the present invention includes one / group of outdoor units and multiple indoor units. The multi-connected main control system includes a main control system, which is electrically connected to the outdoor unit and multiple indoor units and can transmit data and control signals.

[0049] For the fault troubleshooting method of the multi-connected air conditioner provided by the first aspect embodiment of the present invention, please refer to Figure 1 , including:

[0050] S100. In response to receiving a fault signal, sequentially detect the current status of each indoor unit, and determine the operating state of the corresponding indoor unit according to the current status of each indoor unit; wherein, the operating state includes a healthy state and at least one fault state, and the fault state corresponds to the fault type of the indoor unit.

[0051] In step S100, when the main control system receives a fault signal (from any connected indoor unit or outdoor unit, or generated by the user / maintenance personnel through the control component), the main control system will start the detection process. During this detection process, the main control system will sequentially check the current status of each indoor unit. The current status includes but is not limited to various indicators such as the temperature, operating efficiency, component status, software status, and communication status of the indoor unit. According to the current status of each indoor unit, the main control system will determine the operating state of the corresponding indoor unit; wherein, the operating state of the indoor unit is divided into two main types: a healthy state and at least one fault state. The healthy state indicates that the indoor unit is operating normally, while the fault state indicates that there is some problem or fault with the indoor unit. Furthermore, the fault state corresponds to the specific fault type of the indoor unit, that is, different fault states may represent different fault types, such as sensor failure, motor failure, circuit failure, software failure, etc.

[0052] S110. When the operating state of any indoor unit is a fault state, control the prompting component of the corresponding indoor unit to emit a warning signal.

[0053] In step S110, if during the detection process, the operating state of any indoor unit is determined to be a fault state, then the main control system will control the prompting component (such as a warning light, buzzer, etc.) of the indoor unit to emit a warning signal. The warning signal is intended to notify the user or maintenance personnel that there is a fault with the indoor unit and further inspection and repair are required.

[0054] In the embodiment of the present invention, when a fault occurs in the multi-connected air conditioner, the operating state of each indoor unit can be sequentially determined. When any indoor unit is in a fault state, the prompting component of the indoor unit is controlled to emit a warning signal, which can assist the user and maintenance personnel in quickly locating the faulty indoor unit and determining the fault type of the indoor unit, reducing the difficulty of maintenance for the maintenance personnel and improving the user experience.

[0055] In some embodiments, the step of sequentially detecting the current status of each indoor unit and determining the operating state of the corresponding indoor unit according to the current status of each indoor unit specifically includes:

[0056] S101. Switch all indoor units to the powered-on state.

[0057] In step S101, power on all connected indoor units to start their electrical systems for detection. The detection process may include detecting the powered-on status of the indicator lights of the corresponding components. After power-on, the indicator lights of each component are lit. Among them, the indicator lights of DCPUMP--LTXD (2 lights light up in a cycle), PMV1 (CN10), SWING2 (CN35), and SWING1 (CN11 / CN11-1) are lit after power-on.

[0058] S102. Detect the powered-on status of all hardware of each indoor unit.

[0059] In step S102, after the system is powered on, it will check whether all hardware parts of each indoor unit are smoothly connected to the circuit and in a working state; among them, all hardware includes but is not limited to various components such as sensors, circuit boards, fans, and controllers.

[0060] S103. When at least one of all the hardware of any indoor unit is not powered on, the operating state of the corresponding indoor unit is the first fault state.

[0061] In step S103, during the detection process, if it is found that at least one hardware of any indoor unit is not normally powered on, that is, at least one component does not receive or fails to maintain power supply and is in a state of being unable to work properly. At this time, the main control system will determine the operating state of the indoor unit with the hardware power-on problem as the first fault state. The first fault state indicates that there is a basic hardware fault in the indoor unit, which needs to be further investigated and repaired, helping maintenance personnel quickly identify and distinguish the current fault type of the indoor unit for targeted maintenance and service.

[0062] In some embodiments, after the step of detecting the powered-on status of all hardware of each indoor unit, it further includes:

[0063] S1021. When all the hardware of any indoor unit is powered on, detect the communication status between each indoor unit and the outdoor unit.

[0064] In step S1021, when all the hardware of any indoor unit is powered on, the main control system has confirmed that all the hardware components of all indoor units have received power normally and are in working condition. After ensuring that all the indoor unit hardware is powered on, the main control system will start to check whether the communication connection between each indoor unit and the outdoor unit is normal. The communication may involve data exchange, control signal transmission, etc., to ensure that the main control system of the air conditioner can work in an overall coordinated manner.

[0065] S1022. When there is no communication between any indoor unit and the outdoor unit, and there is still no communication within the preset time period, the operating state of the corresponding indoor unit is the second fault state.

[0066] In step S1022, during the detection process, if it is found that the communication between any indoor unit and the outdoor unit is interrupted or cannot be established, and within a preset period of time (such as 30 seconds, 1 minute, etc.), the above communication fault still exists and cannot be automatically restored in time. In this case, the main control system will determine the operating state of the indoor unit with the communication fault as the second fault state. The second fault state means that although there is no problem with the hardware of the indoor unit, there is a communication fault with the outdoor unit, resulting in the abnormal operation of the main control system of the air conditioner. At this time, the maintenance personnel may need to focus on checking the communication line, diagnosing the communication protocol, or repairing and servicing related equipment.

[0067] In some embodiments, after the step of detecting the communication state between each indoor unit and the outdoor unit, the following steps are further included:

[0068] S10211. When there is communication between any indoor unit and the outdoor unit, detect the device state of the motor.

[0069] In step S10211, if there is communication between any indoor unit and the outdoor unit, it means that the main control system has confirmed that the communication connection between this indoor unit and the corresponding outdoor unit is normal, data and control signals can be effectively transmitted, there is no problem with the hardware of the indoor unit, and there is no problem with the communication between the indoor unit and the outdoor unit. On the basis of no communication fault, the main control system will start to specifically detect the device state of the motor. The device state detection includes, but is not limited to, monitoring multiple parameters such as the voltage, current, speed, temperature, noise, and vibration of the motor to evaluate the operating condition and health of the motor.

[0070] S10212. When the device state of the motor is in an abnormal state, the operating state of the corresponding indoor unit is the third fault state.

[0071] If it is found that the device status of the motor does not meet the preset normal range or standard, for example, the motor has problems such as faults, wear, overheating, excessive vibration, etc., and cannot work properly or has low efficiency. In this case, the main control system will determine the operating status of the indoor unit with the abnormal motor as the third fault status. The third fault status indicates that although the hardware of the indoor unit is normal and the communication between the indoor unit and the outdoor unit is normal, there are problems with the motor part, which may affect the overall performance and lifespan of the air conditioning system.

[0072] S10213. When the device status of the motor is in the normal state, the operating status of the corresponding indoor unit is the healthy state.

[0073] If all the detection indicators of the motor are within the normal range, it indicates that the motor is running well without obvious problems or faults. The main control system determines the operating status of the indoor unit with the normal motor as the healthy state. In the healthy state, all the key components of the indoor unit (including communication and the motor) are in good working condition, and the air conditioning main control system can operate efficiently and stably.

[0074] In some embodiments, after the step of detecting the communication status between each indoor unit and the outdoor unit, it further includes:

[0075] S10214. When there is communication between any indoor unit and the outdoor unit, detect the device status of the float.

[0076] S10215. When the device status of the float is in the abnormal state, the operating status of the corresponding indoor unit is the fourth fault status.

[0077] S10216. When the device status of the float is in the normal state, the operating status of the corresponding indoor unit is the healthy state.

[0078] After confirming the normal communication between the indoor unit and the outdoor unit, the main control system further detects the device status of the float and determines the operating status of the indoor unit according to the detection result:

[0079] In step S10214, if there is communication between any indoor unit and the outdoor unit, at this time, the main control system has confirmed that the communication connection between this indoor unit and the corresponding outdoor unit is normal, and data and control signals can be effectively transmitted. On the basis of no communication fault, the main control system will start to specifically detect the device status of the float. The float is usually used in the air conditioning main control system to monitor and control the level or flow of condensate water. The detection content includes but is not limited to multiple aspects such as the position of the float, its movement, and the accuracy of the sensor signal, etc., to evaluate whether the function of the float is normal.

[0080] In step S10215, if it is found that the device status of the float does not conform to the preset normal range or standard, it indicates that the float may be stuck, displaced, have a sensor failure, a wiring problem, etc., and it is impossible to accurately monitor and control the flow of condensate. At this time, the main control system will determine the operating status of the indoor unit with the abnormal float as the fourth fault status. The fourth fault status indicates that although the communication between the indoor unit and the outdoor unit is normal, there is a problem with the float part, which may affect the drainage function and overall performance of the air conditioner main control system.

[0081] In step S10216, if all the detection indicators of the float are within the normal range, it indicates that the float can work normally and can accurately monitor and control the flow of condensate. In this case, the main control system will determine the operating status of the indoor unit with the normal float as the healthy status. At this time, all the key components of the indoor unit (including communication, motor, and float) are in good working condition, and the air conditioner main control system can operate efficiently, stably, and safely, avoiding potential failures or damages caused by condensate problems.

[0082] In some embodiments, the step of controlling the prompting component of the corresponding indoor unit to emit a warning signal specifically includes:

[0083] S111. Control the prompting component of the corresponding indoor unit to emit a warning signal adapted to the type of fault status.

[0084] When the main control system detects that the operating status of a certain indoor unit is the fault status, the main control system will start the control process of the prompting component of the indoor unit. The prompting component generally includes but is not limited to warning lights, buzzers, display screens, etc., and is used to provide visual, auditory, or other forms of warning information to users or maintenance personnel. In the process of controlling the prompting component, the main control system will decide what kind of warning signal to emit according to the specific type of the fault status. Different fault statuses require different countermeasures. By emitting specific warning signals, the type and severity of the fault can be conveyed more accurately.

[0085] The specific steps include the following points:

[0086] (1) Determine the type of fault status: The main control system first needs to clarify which type the current fault status of the indoor unit belongs to, such as the first fault status (hardware not powered on), the second fault status (communication fault), the third fault status (motor abnormality), or the fourth fault status (float abnormality), etc.

[0087] (2) Programming or configuring warning signals: For each type of fault status, the main control system has pre-set corresponding warning signals in advance. The warning signals may include the flashing pattern of warning lights of specific colors (e.g., red represents a serious fault, and yellow represents a minor fault), the tone and frequency of the buzzer (e.g., continuous rapid beeping indicates an emergency, and intermittent slow beeping indicates a non-emergency problem), error codes or text descriptions on the display screen, etc.

[0088] (3) Activating warning signals: Once the warning signal suitable for the fault status type is determined, the main control system will send an instruction to the prompt component of the corresponding indoor unit to make it start emitting the pre-set warning signal.

[0089] Through the above steps, maintenance personnel or users can directly determine the fault type of the indoor unit according to the type of warning signal, which helps to quickly locate and repair, improving the maintenance efficiency.

[0090] In some embodiments, after the step of responding to receiving the fault signal, it further includes:

[0091] S120. Detect the current condition of the outdoor unit and determine the operating state of the outdoor unit according to the current condition of the outdoor unit.

[0092] S130. When the operating state of the outdoor unit is a fault state, control the prompt components of at least one indoor unit to emit warning signals.

[0093] In steps S120 to S130, after receiving the fault signal, the main control system will also start the detection process of the current condition of the outdoor unit. The detection process includes checking various parameters and states of the outdoor unit, such as power supply, compressor operating state, fan speed, temperature sensor readings, pressure sensor readings, etc. Based on the detection results of each item of the outdoor unit, the main control system will analyze and determine the operating state of the outdoor unit; the operating state includes a healthy state, a fault state, or other specific abnormal states. For example, if the compressor of the outdoor unit does not work, the power supply is unstable, or the temperature sensor reading is abnormal, then the operating state of the outdoor unit may be judged as a fault state.

[0094] If the main control system determines that the operating state of the outdoor unit is a fault state, it means that there are problems with the outdoor unit that affect the performance or safety of the overall air conditioner main control system. At this time, the main control system will take actions to control the prompt components of at least one (or all) indoor units to emit warning signals. The warning signals are intended to notify users or maintenance personnel that there is a fault with the outdoor unit and that it needs to be inspected and repaired. The warning signals may include the flashing of warning lights on the indoor unit, buzzer alarms, error codes or messages displayed on the display screen, etc. It should be noted that the warning signals used to indicate a fault with the outdoor unit are different from the warning signals for indoor unit faults, which helps maintenance personnel quickly locate the fault state of the outdoor unit.

[0095] For the fault troubleshooting device of a multi-connected air conditioner according to the second aspect embodiment of the present invention, please refer to Figure 2 , including:

[0096] A detection module 201, configured to sequentially detect the current status of each indoor unit in response to receiving a fault signal, and determine the operating status of the corresponding indoor unit according to the current status of each indoor unit; wherein, the operating status includes a healthy status and at least one fault status.

[0097] A control module 202, configured to control the prompt component of the corresponding indoor unit to emit a warning signal when the operating status of any indoor unit is a fault status.

[0098] It should be noted that the above steps S100 to S130, as well as other steps, are only for convenience of expression and do not constitute a timing limitation on the steps in the fault troubleshooting method of the multi-connected air conditioner. Moreover, some content is described in detail in the fault troubleshooting method of the multi-connected air conditioner provided in the first aspect embodiment, and all the content in the fault troubleshooting method of the multi-connected air conditioner is also applicable to the fault troubleshooting device of the multi-connected air conditioner provided in the second aspect embodiment. Therefore, in order to avoid repetition, it is not elaborated in detail in the fault troubleshooting device of the multi-connected air conditioner provided in the second aspect embodiment. Similarly, the content in the above two aspect embodiments can be used to explain the content of all subsequent aspect embodiments. Therefore, the repeated content is not elaborated in the subsequent embodiments. For the fault troubleshooting device of the multi-connected air conditioner according to the embodiment of the present invention, its technical effect corresponds to the technical effect of the above-mentioned fault troubleshooting method of the multi-connected air conditioner, and will not be elaborated here.

[0099] An electronic device according to the third aspect embodiment of the present invention includes a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor implements the steps of the fault troubleshooting method of the multi-connected air conditioner according to the first aspect embodiment of the present invention when executing the program.

[0100] Figure 3Schematically illustrates the physical structure of an electronic device, which may include: a processor 810, a communications interface 820, a memory 830, and a communication bus 840. Among them, the processor 810, the communications interface 820, and the memory 830 communicate with each other through the communication bus 840. The processor 810 can call the logical instructions in the memory 830 to execute the fault troubleshooting method for a multi-connected air conditioner. The method includes: in response to receiving a fault signal, sequentially detecting the current status of each indoor unit, and determining the operating status of the corresponding indoor unit according to the current status of each indoor unit; wherein, the operating status includes a healthy status and at least one fault status; and is used to control the prompting component of the corresponding indoor unit to emit a warning signal when the operating status of any indoor unit is a fault status.

[0101] In addition, when the logical instructions in the above-mentioned memory 830 can be implemented in the form of software functional units and sold or used as an independent product, they can be stored in a computer-readable storage medium. Based on such an understanding, the technical solution of the present invention, in essence, or the part that contributes to the prior art, or a part of this technical solution, can be embodied in the form of a software product. This computer software product is stored in a storage medium and includes several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute all or part of the steps of the methods described in various embodiments of the present invention. The foregoing storage medium includes: various media such as USB flash drives, mobile hard disks, read-only memories (ROM, Read-Only Memory), random access memories (RAM, Random Access Memory), magnetic disks, or optical discs that can store program codes.

[0102] The device embodiments described above are merely illustrative. The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place, or may be distributed to multiple network units. Some or all of the modules can be selected according to actual needs to achieve the purpose of the solution of this embodiment. A person of ordinary skill in the art can understand and implement it without creative labor.

[0103] Through the description of the above embodiments, those skilled in the art can clearly understand that each embodiment can be implemented by means of software plus a necessary general hardware platform, and of course, it can also be implemented by hardware. Based on this understanding, the above technical solution, in essence, or the part that contributes to the prior art can be embodied in the form of a software product. This computer software product can be stored in a computer-readable storage medium, such as ROM / RAM, magnetic disk, optical disk, etc., and includes several instructions for causing a computer device (which can be a personal computer, a server, or a network device, etc.) to execute the methods described in each embodiment or some parts of the embodiments.

[0104] According to an embodiment of the fourth aspect of the present invention, there is also provided a non-transitory computer-readable storage medium, on which a computer program is stored. When the computer program is executed by a processor, it is configured to execute the fault troubleshooting method of the multi-connected air conditioner provided above. The method includes: in response to receiving a fault signal, sequentially detecting the current status of each indoor unit, and determining the operating state of the corresponding indoor unit according to the current status of each indoor unit; wherein the operating state includes a healthy state and at least one fault state; and when the operating state of any indoor unit is a fault state, controlling a prompting component of the corresponding indoor unit to emit a warning signal.

[0105] The device embodiments described above are merely illustrative. The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place, or may be distributed to multiple network units. Some or all of the modules can be selected according to actual needs to achieve the purpose of the solution of this embodiment. Those of ordinary skill in the art can understand and implement it without creative labor.

[0106] Through the description of the above embodiments, those skilled in the art can clearly understand that each embodiment can be implemented by means of software plus a necessary general hardware platform, and of course, it can also be implemented by hardware. Based on this understanding, the above technical solution, in essence, or the part that contributes to the prior art can be embodied in the form of a software product. This computer software product can be stored in a computer-readable storage medium, such as ROM / RAM, magnetic disk, optical disk, etc., and includes several instructions for causing a computer device (which can be a personal computer, a server, or a network device, etc.) to execute the methods described in each embodiment or some parts of the embodiments.

[0107] The above is only a preferred embodiment of the present invention and is not intended to limit the present invention. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.

Claims

1. A method for troubleshooting a multi-connected air conditioner, characterized in that, Including: In response to receiving a fault signal, sequentially detect the current status of each indoor unit, and determine the operating state of the corresponding indoor unit according to the current status of each indoor unit; wherein, the operating state includes a healthy state and at least one fault state, and the fault state corresponds to the fault type of the indoor unit; When the operating state of any one of the indoor units is the fault state, control the prompting component of the corresponding indoor unit to emit a warning signal.

2. The troubleshooting method for the multi-connected air conditioner according to claim 1, characterized in that, The step of sequentially detecting the current status of each indoor unit and determining the operating state of the corresponding indoor unit according to the current status of each indoor unit specifically includes: Switch all the indoor units to the powered-on state; Detect the powered-on state of all the hardware of each indoor unit; When at least one of all the hardware of any one of the indoor units is not powered on, the operating state of the corresponding indoor unit is the first fault state.

3. The troubleshooting method for the multi-connected air conditioner according to claim 2, wherein After the step of detecting the powered-on state of all the hardware of each indoor unit, it further includes: When all the hardware of any one of the indoor units is powered on, detect the communication state between each indoor unit and the outdoor unit; When there is no communication between any one of the indoor units and the outdoor unit and there is still no communication within a preset duration, the operating state of the corresponding indoor unit is the second fault state.

4. The troubleshooting method for a multi-connected air conditioner according to claim 3, characterized in that, After the step of detecting the communication state between each indoor unit and the outdoor unit, it further includes: When there is communication between any one of the indoor units and the outdoor unit, detect the equipment state of the motor; When the equipment state of the motor is an abnormal state, the operating state of the corresponding indoor unit is the third fault state; When the equipment state of the motor is a normal state, the operating state of the corresponding indoor unit is the healthy state.

5. The troubleshooting method for the multi-connected air conditioner according to claim 3, characterized in that, After the step of detecting the communication state between each indoor unit and the outdoor unit, it further includes: When there is communication between any one of the indoor units and the outdoor unit, detect the equipment state of the float; When the equipment state of the float is an abnormal state, the operating state of the corresponding indoor unit is the fourth fault state; When the equipment state of the float is a normal state, the operating state of the corresponding indoor unit is the healthy state.

6. The troubleshooting method for the multi-connected air conditioner according to claim 4 or 5, characterized in that, The step of controlling the prompting component of the corresponding indoor unit to emit a warning signal specifically includes: Control the prompting component of the corresponding indoor unit to emit a warning signal adapted to the type of the fault state.

7. The troubleshooting method for the multi-connected air conditioner according to any one of claims 1 to 5, characterized in that, After the step of responding to receiving a fault signal, it further includes: Detect the current status of the outdoor unit, and determine the operating state of the outdoor unit according to the current status of the outdoor unit; When the operating state of the outdoor unit is a fault state, control the prompting components of at least one of the indoor units to emit a warning signal.

8. A fault troubleshooting device for a multi-connected air conditioner, characterized in that, Including: A detection module, configured to, in response to receiving a fault signal, sequentially detect the current status of each indoor unit, and determine the operating state of the corresponding indoor unit according to the current status of each indoor unit; wherein, the operating state includes a healthy state and at least one fault state, and the fault state corresponds to the fault type of the indoor unit; The control module is configured to control a prompting component of a corresponding indoor unit to emit a warning signal when the operating state of any one of the indoor units is the fault state.

9. An electronic device, comprising a memory, a processor, and a computer program stored on the memory and executable on the processor, characterized in that, When the processor executes the program, the steps of the fault troubleshooting method of the multi-connected air conditioner according to any one of claims 1 to 7 are implemented.

10. A storage medium containing computer-executable instructions, characterized in that, The computer-executable instructions are used to execute the steps of the fault troubleshooting method of the multi-connected air conditioner according to any one of claims 1 to 7 when executed by a computer processor.

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