Emergency disposal system and method
By designing an emergency response system, systematic management and automated notification of emergency incidents are realized, the problem of inefficient emergency response is solved, information sharing and real-time dynamic monitoring are realized, and the efficiency and information sharing of emergency response are improved.
Patent Information
- Application Number
- CN202510350937.X
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Priority Date
- 2024-08-06
- Filing Date
- 2025-03-24
- Publication Date
- 2025-07-04
AI Technical Summary
In the existing technology, the emergency response is inefficient, the degree of information sharing is low, and the dynamic panoramic view cannot be grasped in real time, making it difficult to carry out emergency response work in an efficient and orderly manner.
An emergency response system was designed, including a backend management module, an emergency control module, an emergency notification module, an emergency response module and an emergency monitoring module. Through a systematic architecture, automatic notification, information collection and real-time dynamic monitoring are realized, and emergency events are managed in a hierarchical and classified manner.
It improves the efficiency of emergency response, realizes information sharing and real-time dynamic monitoring, changes the traditional offline emergency response model, and solves various disadvantages in emergency incident handling.
Smart Images
Figure CN120258723A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the field of emergency management in a specific industry. More specifically, the present invention mainly relates to an emergency response system and method. Background Art
[0002] Emergency events are characterized by suddenness, uncertainty, urgency, etc. The aviation business has strong professionalism, a wide business scope, and numerous upstream and downstream links. In case of emergencies, it is difficult to carry out emergency response. At present, the emergency response of airlines mainly relies on traditional manual methods. From the issuance of emergency instructions, notification of emergency personnel, collection of emergency information, to the progress of emergency response, etc., it depends on offline manual collection and reporting layer by layer. The disposal efficiency is low, the degree of information sharing is low, and the emergency commander-in-chief cannot comprehensively and real-time grasp the situation of emergencies, which is not conducive to the efficient and orderly development of emergency response work. It is mainly manifested in the following aspects: 1. When an emergency occurs, the operation command center needs to call and notify the company leaders and the duty personnel of each department one by one, and then the duty personnel of each department need to call and notify the department leaders and relevant professional positions one by one. The efficiency of notifying emergency personnel is low; 2. The division of emergency tasks needs to be issued layer by layer by each department, depending on experience and proficiency. The progress of disposal needs to be reported layer by layer, and it cannot be systematically controlled; 3. There is a large amount of information about flight crews, passengers, airports, etc., which are scattered in various systems and need to be manually collected and reported. There are great challenges in timeliness, comprehensiveness, and accuracy. Therefore, it is necessary to study and improve the system for handling such emergency events in combination with current computer technology. Summary of the Invention
[0003] One of the purposes of the present invention is to provide an emergency response system and method in view of the above deficiencies, in order to solve the problems of low efficiency of emergency response, easy omission and forgetting in the disposal work, low degree of information sharing, and inability to grasp the dynamic panorama in real time in the prior art.
[0004] To solve the above technical problems, the present invention adopts the following technical solutions.
[0005] On the one hand, the present invention provides an emergency response system, which includes: A background management module, including an emergency organizational structure unit, an emergency initiator unit, and an emergency checklist unit. The background management module is connected to an emergency notification module and an emergency control module; the background management module is used to complete the initialization of the emergency organizational structure level, name, and member information; then enter the emergency event initiators at each level of the emergency organizational structure and various emergency events, as well as the tasks and executors corresponding to various emergency events.
[0006] An emergency control module, which is also respectively connected to an emergency notification module, an emergency response module, and an emergency monitoring module, and is used for the emergency event initiator to enter emergency event information and start an emergency event in the system.
[0007] An emergency notification module, which is also connected to an emergency response module, an emergency monitoring module, and a program control module respectively, is used to call the program control module, and in accordance with the job sequence in the emergency organizational structure, sequentially notify the preset emergency participants of the current emergency event, and push the inspection list corresponding to the current emergency event to the associated preset emergency participants; the emergency notification module is also used to collect the participation status written back by the preset emergency participants and transmit it to the emergency monitoring module.
[0008] An emergency response module, which includes an emergency inspection list handling unit, an emergency information collection unit, and a sign-in unit. The emergency response module is also connected to the emergency monitoring module and a third-party data docking module respectively, and is used to collect the preset emergency participants, execute the execution information of the inspection list tasks corresponding to the current emergency event, and transmit it to the emergency monitoring module. The execution information includes on-site sign-in information and necessary information involved in the emergency event; the emergency response module is also used to collect data information from the third-party data docking module, and the data information at least includes flight dynamic information, flight crew information, and passenger information.
[0009] An emergency monitoring module is used to view the real-time dynamics of the current emergency event according to the type of emergency event, the participation status of the preset emergency participants, the execution information of the inspection list tasks corresponding to the emergency event, and other monitoring information.
[0010] The emergency control module is also used for the general commander among the preset emergency participants to operate to end the emergency event and push emergency end information to other personnel among the preset emergency participants.
[0011] Preferably, a further technical solution is that the emergency organizational structure is divided into five levels from top to bottom, corresponding to the emergency leading group, the general command group, the disposal group, the department, and the section respectively; the emergency events include company-level events, disposal group-level events, and department-level events. The initiator of the company-level event is selected from an external system, the initiator of the disposal group-level event is selected from the disposal group of the emergency organizational structure, and the initiator of the department-level event is selected from the department of the emergency organizational structure.
[0012] A further technical solution is that the inspection list is entered by the background management module and is respectively associated with the emergency organizational structure and the emergency event; the emergency notification module is also used to match the inspection list corresponding to the current emergency event according to the type of the current emergency event and the associated emergency organizational structure level; the inspection list includes the inspection list name, event type, organization name, inspection list level, and applicable personnel; the inspection list tasks include task clauses, the belonging inspection list, the belonging stage, and the executor.
[0013] A further technical solution is that the emergency event information includes the name of the emergency event, the event occurrence date, the event type, the event level, the response level, and the event description.
[0014] A further technical solution is that the preset emergency participants include the post personnel in the emergency organizational structure who need to participate in the current emergency event. The program control module notifies the first person in line of each post asynchronously through multiple threads according to the posts in the emergency organizational structure corresponding to the checklist, and records the notification status of each thread. If the first person in line confirms participation and writes back the participation status after being notified, the current thread ends; otherwise, the next person in line of the current post is continued to be notified. The overall commander of the company-level event is determined from an external system. The overall commanders of the disposal group-level event and the department-level event are the first persons in line of the posts in the emergency organizational structure.
[0015] A further technical solution is that the necessary information involved in the emergency event includes hotel information, hospital information, crew information, and passenger information. The crew information and passenger information are collected and obtained from the third-party data docking module.
[0016] A further technical solution is that the overall commanders include the preset overall commander and the temporary overall commander. The temporary overall commander is a person determined from an external system, and the preset overall commander is the post personnel corresponding to the current emergency event. The preset overall commander and / or the temporary overall commander operate to end the emergency event in the system.
[0017] On the other hand, the present invention provides an emergency handling method, and the method includes the following steps: The background management module completes the initialization of the emergency organizational structure level, name, and member information. Then, the emergency event starters at each level of the emergency organizational structure, various emergency events, and the tasks and executors corresponding to various emergency events are entered.
[0018] The emergency event starter enters the emergency event information in the emergency control module and operates to start the emergency event.
[0019] The emergency notification module calls the program control module and sequentially notifies the preset emergency participants of the current emergency event according to the post order in the emergency organizational structure, and pushes the checklist corresponding to the current emergency event to the associated preset emergency participants.
[0020] The emergency notification module collects the participation status written back by the preset emergency participants and transmits it to the emergency monitoring module.
[0021] The emergency handling module collects the preset emergency participants and transmits the execution information of the tasks corresponding to the checklist of the current emergency event to the emergency monitoring module. The execution information includes on-site check-in information and the necessary information involved in the emergency event.
[0022] The emergency response module collects data information from the third-party data docking module, and the data information includes at least flight dynamic information, flight crew information, and passenger information.
[0023] The emergency monitoring module checks the real-time dynamics of the current emergency event based on the type of emergency event, the participation status of the preset emergency participants, the execution information of the inspection list tasks corresponding to the emergency event, and other monitoring information.
[0024] The general commander among the preset emergency participants operates to end the emergency event in the emergency control module and pushes the emergency end information to other personnel among the preset emergency participants.
[0025] Preferably, a further technical solution is: The emergency organization structure is divided into five levels from top to bottom, corresponding to the emergency leading group, the general command group, the disposal group, the department, and the section respectively; The emergency events include company-level events, disposal group-level events, and department-level events. The initiator of the company-level event is selected from an external system, the initiator of the disposal group-level event is selected from the disposal group of the emergency organization structure, and the initiator of the department-level event is selected from the department of the emergency organization structure; The inspection list is entered by the background management module and is associated with the emergency organization structure and the emergency event respectively; The emergency notification module is also used to match the inspection list corresponding to the current emergency event according to the type of the current emergency event and the associated emergency organization structure level; The inspection list includes the inspection list name, event type, organization name, inspection list level, and applicable personnel; The inspection list tasks include task clauses, the inspection list to which they belong, the stage to which they belong, and the executor.
[0026] A further technical solution is: The preset emergency participants include the post personnel in the emergency organization structure who need to participate in the current emergency event. The program control module notifies the first person in line of each post asynchronously through multiple threads according to the post in the emergency organization structure corresponding to the inspection list, and records the notification status of each thread; If the first person in line confirms participation and writes back the participation status after being notified, the current thread ends, otherwise, the next person in line of the current post is continued to be notified; The general commander of the company-level event is determined from an external system; The general commanders of the disposal group-level event and the department-level event are the first persons in line of the posts in the emergency organization structure; The general commanders include the preset general commander and the temporary general commander. The temporary general commander is a person determined from an external system, and the preset general commander is the post personnel corresponding to the current emergency event; The preset general commander and / or the temporary general commander operate to end the emergency event in the system.
[0027] Compared with the prior art, one of the beneficial effects of the present invention is that by classifying and grading emergency response work to achieve structuring and digitization, in the face of the suddenness, uncertainty, and urgency of emergency events, through the overall process design of emergency response, after the initiation of an emergency event, the system automatically notifies, collects information, disposes of tasks, and monitors the entire emergency situation in real-time, thereby improving the efficiency of emergency response and realizing the sharing of emergency information. That is, the emergency response system provided by the present invention changes the current offline-based emergency response mode and effectively solves or improves various drawbacks existing in the offline emergency response mode. BRIEF DESCRIPTION OF THE DRAWINGS
[0028] Figure 1 FIG. is a schematic block diagram of the system structure for illustrating an embodiment of the present invention.
[0029] Figure 2 FIG. is a flowchart of the method for illustrating another embodiment of the present invention. DETAILED DESCRIPTION OF THE EMBODIMENTS
[0030] The present invention will be further described below with reference to the accompanying drawings.
[0031] Referring Figure 1 As shown, an embodiment of the present invention is an emergency response system, which includes a background management module, an emergency notification module, an emergency control module, an emergency response module, a third-party data docking module, and an emergency monitoring module; wherein the background management module is connected to the emergency notification module and the emergency control module, the emergency notification module is connected to the emergency control module, the emergency response module, and the emergency monitoring module, the emergency control module is further connected to the emergency response module and the emergency monitoring module, and the emergency response module is further connected to the third-party data access module and the emergency monitoring module; at the same time, the emergency notification module can also call the program control module shown in the figure, and according to the division of its functions, the background management module further includes an emergency organization structure unit, an emergency initiator unit, and an emergency checklist unit; according to the division of its functions, the emergency response module further includes an emergency checklist handling unit, an emergency information collection unit, and a sign-in unit, wherein the emergency information collection unit is connected to the aforementioned third-party data docking module, and the third-party data docking module includes multiple external systems according to the application scenarios of the system. For example, in this embodiment, it includes an operation control system, a passenger information system, an off-duty system, and a duty system, etc.
[0032] During the operation of the system, the background management module is used to initialize emergency data, including emergency organizational structure units, emergency starters units, and emergency task list units. After the data initialization is completed, an emergency event can be started in the system to carry out emergency response work; the emergency control module is used to start or end an emergency; the emergency response module is used to record the emergency response process, including emergency task list handling units, emergency information collection units, and sign-in units; the emergency monitoring module is used to view the overall picture of emergency response in real time; the third-party data docking module is used to actively obtain third-party system data after an emergency is started.
[0033] Combined with Figure 2 As shown, based on the architecture design of the system in the above embodiments, the emergency response method of this embodiment is mainly executed according to the following steps: S1. Enter the emergency organizational structure in the background management module to complete the initialization of the emergency organizational structure level, organization name, and members. Specifically: The emergency organizational structure is divided into five-level nodes from top to bottom: leadership level, command level, disposal group level, department level, and section level, corresponding to the emergency leadership group, general command group, disposal group, department, and section respectively. According to the company's emergency organizational structure level, match and establish an emergency organizational structure tree from top to bottom in the system, and set emergency personnel at each level.
[0034] When creating each level of node, it is necessary to set the organization name, organization level, organization responsibilities, and organization members. The organization name corresponds to the name of this node in the organizational structure tree; the organization level corresponds to the hierarchical relationship of each node in the organizational structure tree; the organization responsibilities describe the responsibilities of this level of organization in the emergency event disposal; the organization members are the emergency participants of this node, and the data comes from the company's HR system, supporting two addition modes: by position / by person. Selecting a position will add all personnel in that position, and retain the personnel sorting in the HR system. Selecting a person supports multiple selections and sorts according to the checked order. The organization members include sequence numbers, position names, personnel lists, etc. The sequence number determines the order of personnel for emergency notifications, and the sequence number supports manual adjustment.
[0035] Except for the last level of nodes, sub-nodes can be added to the remaining levels of nodes. The sub-nodes can add corresponding departments / sections from the HR system or can be created manually.
[0036] S2. Enter the emergency event starters at each level in the background management module. Specifically: The system background presets event levels, including company-level events, disposal group-level events, and department-level events. Starters can be set for each level of event, corresponding to the organizational structure level. Different levels of events correspond to different response levels, which can be preset in the system background.
[0037] When creating the initiator of an emergency event, it is necessary to set the event level, response level, organization name, and initiator. Among them, the organization name is associated with the event level. The system automatically pulls the list of organization nodes at the same level according to the event level to set the organization name; the initiator is associated with the organization name. The system automatically pulls the list of organization members corresponding to this node according to the organization name to set the initiator. The initiator of company-level events is selected from the HR system, the initiator of the disposal group-level event is selected from the disposal group of the S1 emergency organizational structure, and the initiator of the department-level event is selected from the department of the S1 emergency organizational structure.
[0038] Taking the initiator of the disposal group-level event as an example, first select the event level as "disposal group-level event", select the response level (which has been preset in the system, just select the corresponding level), then select the organization name. The organization name can only be selected from the disposal group-level nodes of the S1 emergency organizational structure. For example, select "Operation Coordination Group", and finally select the initiator. The initiator can only be selected from the organization members of the Operation Coordination Group.
[0039] S3. Preset the emergency event types in the background management module, configure the checklists for each level of events involving each level of organizational structures, establish the hierarchical relationship between the emergency events and the corresponding checklists, add specific tasks, and clarify the executors. Specifically: The emergency event checklist is associated with the organizational structure level. After the emergency is initiated, it automatically matches the pre-recorded checklist through the event type. The event type is the classification of the airline's emergency events, which is pre-configured in the system (such as operation crisis emergencies / flight mass delays).
[0040] The checklist includes the checklist name, event type, organization name, checklist level, applicable personnel (position / personnel sequence), etc. First, select the event type (the system pulls the pre-configured event types, and just select here) and the organization name (the system pulls the S1 emergency organizational structure and just select). Then the system automatically sets the checklist level according to the "organizational level" where the selected "organization name" is located. The checklist level is consistent with the emergency organizational structure level. The applicable personnel of the checklist can be set by position or by person. The system automatically pulls the "organization members" corresponding to this node according to the "organization name". When setting by position, select the position and set the position sequence. When setting by person, select the person and set the person sequence. The checklist name is generated according to the "event type" and "organization name" (such as operation crisis emergencies / flight mass delays / event investigation team / cabin service department / department leader), which is classified according to the event type and determined by the hierarchical relationship between the organization names.
[0041] The checklist needs to set specific tasks, which are the work items that need to be specifically executed after an emergency occurs. The tasks include: task clauses, the checklist they belong to, the stage they belong to, the executor, etc. Multiple sub-clauses can be set for the task clauses; the checklist they belong to is automatically filled by the system; the stage they belong to is set by the system budget and can be selected. Usually, according to the process of emergency incident handling, it can be divided into 5 stages: preparation stage, response stage, on-site rescue stage, aftermath handling stage, and end stage; the executor can be selected by position, from the positions within the emergency organizational structure of the "organization name" of the current checklist, or by person, from the personnel within the emergency organizational structure of the "organization name" of the current checklist.
[0042] S4. The initiator of the emergency incident enters the emergency incident information in the emergency control module, including the incident name, incident date, flight, incident type, incident level, response level, and incident description, and confirms the start. Among them, the incident level and response level are determined by the initiator's permissions.
[0043] S5. The emergency notification module initializes the list of personnel to be called, interfaces with the program control module. The program control telephone system starts the call thread and notifies according to the position sequence. The call answering situation and participation in the reply of the notified personnel are written back to the emergency notification module. The emergency notification module confirms the general commander and emergency participants according to the written-back status, pushes the checklist, and sends emergency notification text messages to other personnel. Specifically: After the emergency incident is started, the system automatically matches the checklist according to the "incident type", completes the initialization of the checklist and tasks. The system associates the personnel in the position sequence with the checklist and the organizational structure and initializes the list of personnel to be called (i.e., preset emergency participants).
[0044] The system takes the checklist as a unit, starts the call thread according to the personnel in the position sequence corresponding to each checklist, and executes asynchronously in multiple threads when not exceeding the maximum number of asynchronous threads. In each thread, the first person in the sequence is called [parameters: phone number, user ID, number of calls, and call the third-party interface to perform the call operation]. After each thread finishes making a call, it will perform a callback and store the call status of this person. If the call is successful and the person confirms participation, the thread will exit, push the checklist to be done to the participating person, and send an emergency notification text message to other people in the sequence; if the call is successful and the person confirms non-participation, continue to find the next position in this node; if the call status is unknown, continue to call N times (N can be freely set), and if there is no reply, it is regarded as non-participation, and continue to find the next position in this node. After all the phone calls for the personnel corresponding to all checklists are completed, the initialization work of the emergency participants is completed.
[0045] After an emergency is initiated, if it is a company-level event, the system automatically obtains the company's on-duty leader and on-duty manager for the day and designates them as the temporary general commander. The temporary general commander receives a reminder of the general commander's inspection list and completes it together. After the system dials the preset general commander's phone number, if all preset general commanders do not participate, the company's on-duty leader and on-duty manager for the day are defaulted to the general commander. Otherwise, the general commander and the temporary general commander share the general commander's inspection list; the highest-ranked participant in the highest position in each response team is the team leader. If it is a response team-level or department-level event, the highest-ranked participant in the highest position is the general commander.
[0046] S6. Emergency participants execute the inspection list tasks in the emergency response module, complete the on-site sign-in, and fill in information such as hotels, hospitals, flight crews, and passengers in the information collection module; the system automatically collects emergency data information from third-party systems and summarizes it in the information collection module. Specifically: A. Task Disposal Module For the confirmed emergency participants, the system matches the inspection list level and the affiliated organization name according to their emergency architecture level, and automatically pushes the inspection list. Emergency personnel can view the emergency inspection list tasks on their mobile phones, fill in the completion status, and can assign others to handle or add temporary tasks.
[0047] The general commander assigns the team leaders of each on-site action group in the system, and the team leaders of each on-site action group assign members of the action group. The assigned personnel receive the inspection list tasks of the action group on their mobile phones, fill in the completion status, and can assign others to handle or add temporary tasks.
[0048] After the emergency personnel arrive at the emergency assembly point, they can complete the sign-in on their mobile phones.
[0049] B. Information Collection Module Information collection includes two methods: automatic collection by the system and manual collection.
[0050] 1. Automatic collection by the system: After the initiator confirms the initiation of the emergency in the system, the system automatically obtains flight dynamic information and flight crew information from the operation control system according to the flight date and flight number. The flight dynamic information includes flight departure and arrival locations, boarding gates, important node times, aircraft types and numbers, etc.; the flight crew information includes the number of flight crew, air security, and flight attendants, basic information of the crew members (name, position, contact information, department, gender, etc.), and qualification information (scheduling plan, flight experience, training records, training records), etc.; the system automatically obtains passenger information from the passenger service system and the departure system, including the number of passengers in each cabin, the number of adults / children / infants, the number of domestic / foreign passengers, and the basic information of passengers (name, gender, contact information, seat number, etc.).
[0051] 2. Manual collection: The personnel who receive the data collection task list shall carry out on-site information collection and filling work according to the list requirements and complete the filling on the mobile phone. The information collected mainly includes: hotel information (name, geographical location, contact information, number of passengers / crew / family members / staff), hospital information (name, geographical location, contact information, number of passengers / crew / family members / staff), airport information (name, geographical location, number of passengers / crew / family members / staff), number of casualties of the crew, number of casualties of passengers, information on medical treatment / accommodation / relatives / assistance of the people on board, weight of goods in each cabin, etc.
[0052] S7. The general commander checks the overview of the emergency event, the emergency response agency, the emergency response tasks, ground monitoring, air monitoring, and data collection in the emergency monitoring module to master the real-time dynamics of the emergency response. Among them, the overview of the emergency event shows the event name, event type, response level, general commander, flight date, flight number, incident location, elapsed time, etc.; the emergency response agency shows the participation and presence status of the disposal personnel at each level of the current event. The number of participants is counted from the people notified by phone among the candidates, and the number of people who have signed in is counted as the people who have arrived; the emergency response tasks show the list of tasks at each level and the completion status, and the completion status of each list task item can be drilled down for display; ground monitoring shows the data of hotels, airports, and hospitals collected on the map, and clicking on the icons on the map shows the detailed collected data; air monitoring shows the flight path of the aircraft involved; data collection shows the data of the crew, passengers, and goods, including the data automatically collected by the system and the data filled in manually.
[0053] S8. The general commander ends the emergency in the emergency control module, the emergency event ends, and an emergency end notice text message is pushed. Before the general commander ends the emergency, the team leaders at each level cannot end the emergency.
[0054] As can be seen from the above embodiments, in order to overcome the drawbacks of the current airlines in dealing with emergency events, the present invention provides a set of efficient emergency response systems and methods for sudden events. Through the system, standardized classification management of emergency events is carried out. After the start of an emergency event, automated notifications and information collection are carried out through the system, and the progress of each task disposal is synchronized and shared in real time, solving the problems of low efficiency in dealing with emergency events by current airlines, easy omission, forgetting, and wrong handling in the disposal work, low degree of information sharing, and inability to grasp the dynamic panorama in real time.
[0055] In addition to the above, the "one embodiment", "another embodiment", "embodiment", etc. mentioned in this specification refer to the specific features, structures or characteristics described in connection with that embodiment being included in at least one embodiment generally described in this application. The same expression occurring in multiple places in the specification does not necessarily refer to the same embodiment. Further, when describing a specific feature, structure or characteristic in connection with any embodiment, it is intended that the implementation of such feature, structure or characteristic in combination with other embodiments also fall within the scope of the present invention.
[0056] Although the present invention has been described herein with reference to various illustrative embodiments of the invention, it should be understood that those skilled in the art can devise many other modifications and embodiments that will fall within the scope of the principles of this application as disclosed. More specifically, within the scope of the present application as disclosed, the drawings and the claims, various variations and improvements can be made to the components and / or arrangements of the subject combination layout. In addition to the variations and improvements to the components and / or arrangements, other uses will also be apparent to those skilled in the art.
Claims
1. An emergency response system, characterized in that The system includes: A background management module, which is used to complete the initialization of the emergency organizational structure level, name, and member information; then enter the emergency event starters and various emergency events at each level of the emergency organizational structure, as well as the tasks and executors corresponding to various emergency events. An emergency control module, which is used for the emergency event starter to enter emergency event information and start the emergency event in the system. An emergency notification module, which is used to call the program control module and sequentially notify the preset emergency participants of the current emergency event according to the position order in the emergency organizational structure, and push the checklist corresponding to the current emergency event to the associated preset emergency participants. The emergency notification module is also used to collect the participation status written back by the preset emergency participants and transmit it to the emergency monitoring module. An emergency handling module, which is used to collect the execution information of the preset emergency participants for performing the checklist tasks corresponding to the current emergency event and transmit it to the emergency monitoring module. The execution information includes on-site sign-in information and necessary information involved in the emergency event. The emergency handling module is also used to collect data information from the third-party data docking module. The data information at least includes flight dynamic information, flight crew information, and passenger information. An emergency monitoring module, which is used to view the real-time dynamics of the current emergency event according to the emergency event type, the participation status of the preset emergency participants, the execution information of the checklist tasks corresponding to the emergency event, and other monitoring information. The emergency control module is also used for the general commander among the preset emergency participants to operate to end the emergency event and push the emergency end information to other personnel among the preset emergency participants.
2. The emergency response system according to claim 1, characterized in that: The emergency organizational structure is divided into five levels from top to bottom, corresponding to the emergency leading group, the general command group, the handling group, the department, and the section respectively; the emergency events include company-level events, handling group-level events, and department-level events. The starters of the company-level events are selected from the external system, the starters of the handling group-level events are selected from the handling group of the emergency organizational structure, and the starters of the department-level events are selected from the departments of the emergency organizational structure.
3. The emergency response system according to claim 1 or 2, characterized in that: The checklist is entered by the background management module and is respectively associated with the emergency organizational structure and the emergency event; the emergency notification module is also used to match the checklist corresponding to the current emergency event according to the type of the current emergency event and the associated emergency organizational structure level; the checklist includes the checklist name, event type, organization name, checklist level, and applicable personnel; the checklist tasks include task clauses, the checklist to which it belongs, the stage to which it belongs, and the executor.
4. The emergency response system according to claim 1, wherein: The emergency event information includes the emergency event name, event occurrence date, event type, event level, response level, and event description.
5. The emergency response system according to claim 3, characterized in that: The preset emergency participants include the position personnel in the emergency organizational structure who need to participate in the current emergency event. The program control module notifies the first person in the order of each position corresponding to the emergency organizational structure of the checklist through multi-threaded asynchronous notification and records the notification status of each thread. If the first person in the order confirms participation and writes back the participation status after notification, the current thread ends; otherwise, the next person in the order of the current position is continued to be notified. The overall commanders of the company-level incidents are determined from external systems; the overall commanders of the disposal team-level incidents and department-level incidents are the first-in-line participants in the emergency organizational structure positions.
6. The emergency response system according to claim 1, wherein: The necessary information involved in the emergency incidents includes hotel information, hospital information, crew information, and passenger information; the crew information and passenger information are collected from the third-party data docking module.
7. The emergency response system according to claim 1 or 5, characterized in that: The overall commanders include the preset overall commander and the temporary overall commander. The temporary overall commander is a person determined from an external system, and the preset overall commander is the person in the position corresponding to the current emergency incident; the preset overall commander and / or the temporary overall commander operate to end the emergency incident in the system.
8. An emergency response method, characterized in that The method described includes the following steps: The background management module completes the initialization of the emergency organizational structure levels, names, and member information; then it enters the emergency incident starters at each level of the emergency organizational structure, various types of emergency incidents, as well as the tasks and executors corresponding to various types of emergency incidents. The emergency incident starter enters the emergency incident information in the emergency control module and operates to start the emergency incident. The emergency notification module calls the program control module and sequentially notifies the preset emergency participants of the current emergency incident according to the position order in the emergency organizational structure, and pushes the checklist corresponding to the current emergency incident to the associated preset emergency participants. The emergency notification module collects the participation status written back by the preset emergency participants and transmits it to the emergency monitoring module. The emergency disposal module collects the execution information of the preset emergency participants performing the checklist tasks corresponding to the current emergency incident and transmits it to the emergency monitoring module. The execution information includes on-site sign-in information and the necessary information involved in the emergency incident. The emergency disposal module collects data information from the third-party data docking module. The data information includes at least flight dynamic information, flight crew information, and passenger information. The emergency monitoring module views the real-time dynamics of the current emergency incident based on the emergency incident type, the participation status of the preset emergency participants, the execution information of the checklist tasks corresponding to the emergency incident, and other monitoring information. The overall commander among the preset emergency participants operates to end the emergency incident in the emergency control module and pushes the emergency end information to other personnel among the preset emergency participants.
9. The emergency response method according to claim 1, characterized in that: The emergency organizational structure is divided into five levels from top to bottom, corresponding to the emergency leading group, the overall command group, the disposal team, the department, and the section; the emergency incidents include company-level incidents, disposal team-level incidents, and department-level incidents. The starters of the company-level incidents are selected from external systems, the starters of the disposal team-level incidents are selected from the disposal teams of the emergency organizational structure, and the starters of the department-level incidents are selected from the departments of the emergency organizational structure. The checklist is entered by the background management module and is respectively associated with the emergency organizational structure and the emergency incident; the emergency notification module is also used to match the checklist corresponding to the current emergency incident according to the type of the current emergency incident and the associated emergency organizational structure level; the checklist includes the checklist name, event type, organization name, checklist level, and applicable personnel; the checklist tasks include task clauses, the checklist to which they belong, the stage to which they belong, and the executor.
10. The emergency response method according to claim 1, characterized in that: The preset emergency participants include the post personnel in the emergency organizational structure who need to participate in the current emergency event. The program control module asynchronously notifies the first-ranked personnel of each post through multi-threading according to the posts in the emergency organizational structure corresponding to the checklist, and records the notification status of each thread; If the first-ranked personnel confirm their participation and write back the participation status after being notified, the current thread ends; otherwise, the next-ranked personnel of the current post will be notified continuously; The general commander of the company-level event is determined from an external system; the general commanders of the disposal group-level event and the department-level event are the first-ranked participating personnel of the emergency organizational structure posts; The general commanders include the preset general commander and the temporary general commander. The temporary general commander is the personnel determined from an external system, and the preset general commander is the post personnel corresponding to the current emergency event; the preset general commander and / or the temporary general commander operate to end the emergency event in the system.