Method and system for dynamically generating maintenance work order based on elevator fault recognition and medium

Abstract

The invention discloses a method and system for dynamically generating a maintenance work order based on elevator fault recognition and a medium. The method comprises the steps that elevator fault code information is obtained; comparing the elevator fault code information with fault code information in a fault code database to obtain elevator fault information; analyzing according to the elevator fault information to generate a maintenance work order; sending the maintenance work order to terminal equipment of related maintenance personnel; and the system receives feedback data of the terminal equipment and integrates the feedback data to generate a maintenance report for storage. According to the method, the maintenance work order is created in combination with the fault monitoring system, so that the working efficiency of maintenance and treatment of the fault elevator is improved. The maintenance work order is automatically created by the system instead of being manually created, and the process that a worker processes and issues the work order when a fault occurs is simulated by setting a response triggering rule, so that the fault processing efficiency is improved.

Description

Technical Field

[0001] The present application relates to the field of data processing and data transmission, and more specifically, to a method, system, and medium for dynamically generating maintenance work orders based on identifying elevator faults. Background Art

[0002] With the development of the elevator industry and the upgrading of equipment, elevators are becoming increasingly intelligent. Elevators are no longer simply vehicles with a single lifting function, but are evolving with a growing number of additional functions to meet the needs of various environments. This requires even higher quality and more comprehensive and timely maintenance. The increase in functionality also means an increase in the number of potential faults. Using IoT-based elevator monitoring, systems can identify different fault codes more accurately, quickly, and efficiently than humans. Therefore, dynamic monitoring of elevator faults and the precise generation of maintenance work orders through system collaboration are emerging as a key area of elevator upgrades. By monitoring elevator faults and dynamically generating maintenance orders based on the actual elevator situation and specific processing logic, maintenance can be more timely and effective, alleviating the challenges of identifying fault codes across different brands. This allows maintenance personnel to focus on resolving faults rather than wasting time identifying them. This also ensures more stable and safe elevator operation.

[0003] Therefore, the prior art has defects and is in urgent need of improvement. Summary of the Invention

[0004] In view of the above problems, the purpose of the present invention is to provide a method, system and medium for dynamically generating maintenance work orders based on identifying elevator faults. Through the present invention, the purpose of accurately identifying elevator faults through the system can be achieved, reducing the frequency of maintenance personnel identifying elevator faults, and automatically generating maintenance functions dynamically by the system, making maintenance faster and more effective.

[0005] A first aspect of the present invention provides a method for dynamically generating a maintenance work order based on identifying an elevator fault, comprising: Get elevator fault code information; Comparing the elevator fault code information with the fault code information in the fault code database to obtain elevator fault information; Analyze the elevator fault information and generate a maintenance work order; Sending the maintenance work order to the terminal device of the relevant maintenance personnel; The system receives feedback data from the terminal equipment and integrates it to generate a maintenance report for storage.

[0006] This plan also includes: Establish a fault code database; Obtain fault code information for various elevator brands; Analyzing the fault code information of the plurality of elevators of different brands, and defining the fault importance level and fault type represented by the fault code information respectively; Relevant fault handling strategies are set for the fault code information of the multiple elevators of different brands.

[0007] In this solution, the fault code information of the various brands of elevators are respectively set with relevant fault handling strategies, including: Set corresponding fault handling conditions and methods for different elevator fault code information; Select a corresponding fault handling method according to the fault handling conditions.

[0008] In this solution, the elevator fault code information is compared with the fault code information in the fault code database to obtain the elevator fault information, including: Analyze the elevator fault code information to determine whether the elevator fault code information exists in the fault code database; If not, obtain the relevant information of the elevator fault code information through the network and save it to the fault code database; If so, relevant information of the elevator fault code information is extracted to obtain elevator fault information.

[0009] In this solution, the analysis of the elevator fault information and the generation of a maintenance work order include: Comparing the elevator fault information with preset fault handling conditions to obtain a fault handling method that is consistent with the current fault situation; Formulate a fault handling strategy based on the fault handling method; A maintenance work order is generated according to the fault handling strategy.

[0010] In this solution, the maintenance work order is sent to the terminal device of the relevant maintenance personnel, including: The system analyzes the current work information of all maintenance personnel and selects maintenance personnel who meet the maintenance work requirements corresponding to the maintenance work order; The maintenance work order is sent to the terminal device of the maintenance personnel.

[0011] A second aspect of the present invention provides a system for dynamically generating maintenance work orders based on identifying elevator faults, comprising a memory and a processor. The memory includes a method program for dynamically generating maintenance work orders based on identifying elevator faults. When the method program for dynamically generating maintenance work orders based on identifying elevator faults is executed by the processor, the following steps are implemented: Get elevator fault code information; Comparing the elevator fault code information with the fault code information in the fault code database to obtain elevator fault information; Analyze the elevator fault information and generate a maintenance work order; Sending the maintenance work order to the terminal device of the relevant maintenance personnel; The system receives feedback data from the terminal equipment and integrates it to generate a maintenance report for storage.

[0012] This plan also includes: Establish a fault code database; Obtain fault code information for various elevator brands; Analyzing the fault code information of the plurality of elevators of different brands, and defining the fault importance level and fault type represented by the fault code information respectively; Relevant fault handling strategies are set for the fault code information of the multiple elevators of different brands.

[0013] In this solution, the fault code information of the various brands of elevators are respectively set with relevant fault handling strategies, including: Set corresponding fault handling conditions and methods for different elevator fault code information; Select a corresponding fault handling method according to the fault handling conditions.

[0014] In this solution, the elevator fault code information is compared with the fault code information in the fault code database to obtain the elevator fault information, including: Analyze the elevator fault code information to determine whether the elevator fault code information exists in the fault code database; If not, obtain the relevant information of the elevator fault code information through the network and save it to the fault code database; If so, relevant information of the elevator fault code information is extracted to obtain elevator fault information.

[0015] In this solution, the analysis of the elevator fault information and the generation of a maintenance work order include: Comparing the elevator fault information with preset fault handling conditions to obtain a fault handling method that is consistent with the current fault situation; Formulate a fault handling strategy based on the fault handling method; A maintenance work order is generated according to the fault handling strategy.

[0016] In this solution, the maintenance work order is sent to the terminal device of the relevant maintenance personnel, including: The system analyzes the current work information of all maintenance personnel and selects maintenance personnel who meet the maintenance work requirements corresponding to the maintenance work order; The maintenance work order is sent to the terminal device of the maintenance personnel.

[0017] The third aspect of the present invention provides a computer-readable storage medium, which includes a method program for dynamically generating maintenance work orders based on identifying elevator faults. When the method program for dynamically generating maintenance work orders based on identifying elevator faults is executed by a processor, the steps of the method for dynamically generating maintenance work orders based on identifying elevator faults as described in any one of the above items are implemented.

[0018] The present invention discloses a method, system, and medium for dynamically generating maintenance work orders based on identifying elevator faults. The method includes: obtaining elevator fault code information; comparing the elevator fault code information with the fault code information in a fault code database to obtain elevator fault information; analyzing the elevator fault information to generate a maintenance work order; sending the maintenance work order to the terminal device of the relevant maintenance personnel; the system receives feedback data from the terminal device and integrates and generates a maintenance report for storage. The present invention improves the efficiency of maintaining and handling faulty elevators by creating maintenance work orders in combination with a fault monitoring system. The system automatically creates maintenance work orders instead of manually creating them. By setting responsive trigger rules, the process of staff handling and issuing work orders when a fault occurs is simulated, thereby improving fault handling efficiency. BRIEF DESCRIPTION OF THE DRAWINGS

[0019] Figure 1 A flow chart of a method for dynamically generating maintenance work orders based on identifying elevator faults according to the present invention is shown; Figure 2 A flow chart showing a method for establishing a fault code database in the present invention is shown; Figure 3 A flow chart showing a method for obtaining relevant information of elevator fault code information in the present invention is shown; Figure 4 A block diagram of a system for dynamically generating maintenance work orders based on identifying elevator faults according to the present invention is shown; Figure 5 The present invention shows a structural diagram of a system for dynamically generating maintenance work orders based on identifying elevator faults. DETAILED DESCRIPTION

[0020] In order to more clearly understand the above-mentioned objects, features and advantages of the present invention, the present invention is further described in detail below in conjunction with the accompanying drawings and specific embodiments. It should be noted that, in the absence of conflict, the embodiments of the present application and the features therein can be combined with each other.

[0021] In the following description, many specific details are set forth to facilitate a full understanding of the present invention. However, the present invention may also be implemented in other ways different from those described herein. Therefore, the scope of protection of the present invention is not limited to the specific embodiments disclosed below.

[0022] Figure 1 The flowchart of the method for dynamically generating maintenance work orders based on identifying elevator faults according to the present invention is shown.

[0023] like Figure 1 As shown, the present invention discloses a method for dynamically generating a maintenance work order based on identifying elevator faults, comprising: S102, obtaining elevator fault code information; S104, comparing the elevator fault code information with the fault code information in the fault code database to obtain elevator fault information; S106, analyzing the elevator fault information and generating a maintenance work order; S108, sending the maintenance work order to the terminal device of the relevant maintenance personnel; S110, the system receives feedback data from the terminal device and integrates and generates a maintenance report for storage.

[0024] According to an embodiment of the present invention, the system includes four modules: a fault code information setting management module, a fault handling strategy setting module, a fault real-time monitoring management module, and a maintenance work order module. Among them, the fault code information setting management module and the fault handling strategy setting module are basic data modules for realizing the dynamic generation of maintenance work orders. The fault code information setting management module includes the function of entering and editing fault code information; the fault handling strategy setting module is used in conjunction with the fault code information setting management module to set relevant processing strategies for different fault code information; the fault real-time monitoring management module is combined with the basic data module and the Internet of Things elevator monitoring equipment to realize the real-time monitoring function of elevator faults; the maintenance work order module mainly includes three parts: the generation of maintenance work orders, the record query of maintenance work orders, and the operation and processing of maintenance work orders.

[0025] The system connects to IoT elevator monitoring equipment and receives real-time fault code information transmitted by the IoT through its real-time fault monitoring and management module. It then retrieves relevant information from a fault code database and displays it on a display terminal, visually presenting the current elevator fault information and status. This includes detailed information such as the fault code, fault name, possible cause, and troubleshooting methods, as well as basic elevator information such as location and name. The system then analyzes the fault code information within the elevator fault information using pre-defined troubleshooting conditions and methods, develops a troubleshooting strategy, and automatically generates a maintenance work order, which is then sent to the maintenance personnel's terminal device. Maintenance personnel can view relevant information on the terminal device, facilitating troubleshooting.

[0026] After the elevator fault is handled, the system automatically compiles and generates a maintenance report, attaches it to the related maintenance work order, and saves it in the system as historical data, which becomes a fault history record that can be called up and queried at any time.

[0027] Figure 2 A flow chart of the method for establishing a fault code database in the present invention is shown.

[0028] like Figure 2 As shown, according to an embodiment of the present invention, it also includes: S202, establishing a fault code database; S204, obtaining fault code information of various elevator brands; S206, analyzing the fault code information of the multiple elevator brands, and defining the fault severity level and fault type represented by the fault code information respectively; S208: setting relevant fault handling strategies for the fault code information of the plurality of elevators of different brands.

[0029] It should be noted that the fault code database is established, managed, and maintained through the Fault Code Information Management Module and the Fault Handling Strategy Setting Module. The Fault Code Information Management Module primarily includes the entry and editing of fault code information. First, the system collects fault code information from various elevator brands from the internet or other media, defines different fault severity levels and fault types, and establishes a fault code database. This database records the possible causes of the faults, their treatment methods, affected components, and a description of the fault symptoms at the time of the fault. The Fault Handling Strategy Setting Module then sets the corresponding handling strategies for different fault code information.

[0030] This eliminates the need for maintenance personnel to search for the meaning of fault code information during maintenance, making it easier for maintenance personnel to refer to and identify faults when troubleshooting. By recording detailed fault code information, it provides convenient support for subsequent troubleshooting and improves maintenance efficiency.

[0031] According to an embodiment of the present invention, the fault code information of the plurality of elevators of different brands is respectively set with relevant fault handling strategies, including: Set corresponding fault handling conditions and methods for different elevator fault code information; Select a corresponding fault handling method according to the fault handling conditions.

[0032] It's important to note that fault handling methods are categorized by severity into three categories: emergency, maintenance, and non-actionable. This helps inform the system which category a fault should be assigned to when it occurs. Emergency faults are urgent and require immediate elevator shutdown and attention; maintenance faults are routine faults; and minor faults are negligible, merely alerting maintenance personnel and requiring no immediate attention. Fault handling methods are determined by setting handling conditions (such as the number of fault triggers, duration, and severity level) to determine the appropriate handling method for a fault.

[0033] Figure 3 The flowchart of the method for obtaining elevator fault information in the present invention is shown.

[0034] like Figure 3 As shown, according to an embodiment of the present invention, the elevator fault code information is compared with the fault code information in the fault code database to obtain the elevator fault information, including: S302, analyzing the elevator fault code information to determine whether the elevator fault code information exists in the fault code database; S304, if not, obtain the relevant information of the elevator fault code information through the network and save it to the fault code database; S306: If it exists, extract the relevant information of the elevator fault code information to obtain the elevator fault information.

[0035] It should be noted that after receiving the elevator fault code information transmitted in real time by the IoT elevator monitoring device, the system determines the elevator brand, then obtains relevant information related to the fault code from the fault code database, and displays the fault code information on the display terminal. In addition, if the relevant information of the elevator fault code information is not found in the fault code database, the relevant information of the elevator fault code information can be searched for through the Internet or other means, and the relevant information found is saved in the fault code database for subsequent use.

[0036] According to an embodiment of the present invention, analyzing the elevator fault information and generating a maintenance work order includes: Comparing the elevator fault information with preset fault handling conditions to obtain a fault handling method that is consistent with the current fault situation; Formulate a fault handling strategy based on the fault handling method; A maintenance work order is generated according to the fault handling strategy.

[0037] It should be noted that the preset fault handling conditions are those corresponding to the elevator fault code information in the fault code database. In addition to manual maintenance work order creation and scheduled work order generation by users, the system also uses real-time fault data transmitted by IoT monitoring devices to analyze the cause and treatment of the fault, filter out the matching elevator fault handling strategy from the fault code database, and identify it in conjunction with the fault handling strategy. Based on the pre-set processing logic, the system dynamically generates a maintenance work order and sends it to the maintenance personnel's terminal device.

[0038] According to an embodiment of the present invention, sending the maintenance work order to a terminal device of a relevant maintenance personnel includes: The system analyzes the current work information of all maintenance personnel and selects maintenance personnel who meet the maintenance work requirements corresponding to the maintenance work order; The maintenance work order is sent to the terminal device of the maintenance personnel.

[0039] It should be noted that the system allocates maintenance work orders based on the maintenance personnel's current work information, namely, work arrangements, the distance between the maintenance personnel and the faulty elevator, and the maintenance personnel's skill level. First, these three aspects are multiplied and added with the corresponding influence weights, and the final scores are arranged in descending order. The maintenance personnel corresponding to the item with the highest final score are selected, and the maintenance work order is sent to their terminal equipment to complete the work arrangement.

[0040] According to an embodiment of the present invention, the system receives feedback data from the terminal device and integrates and generates a maintenance report for storage, including: After the maintenance work is completed, the system generates a maintenance report based on the processing data of the maintenance work order and determines whether there are blank items in the maintenance report; If yes, remind the maintenance personnel to supplement the data for the blank items; If not, the maintenance report is associated with the maintenance work order and saved.

[0041] It should be noted that during the maintenance process, maintenance personnel fill in the various contents of the maintenance work order according to the actual situation, such as start time, completion time, related elevators, fault problems, processing feedback, on-site pictures and other detailed information, and feed them back to the system through terminal equipment.

[0042] The system collects maintenance work order processing data uploaded by maintenance personnel during maintenance work, including detailed information such as the current maintenance work order processing progress, start and completion time, related elevators, fault issues, processing feedback, and on-site photos. It then summarizes and integrates this processing data to generate a maintenance report. The system then determines whether the data in the maintenance report is complete and whether there are any blank items. If so, a reminder message is sent to the maintenance personnel's device terminal, prompting them to supplement the data.

[0043] According to an embodiment of the present invention, the further embodiment includes: Management personnel can view the work arrangements of maintenance personnel by logging into the system and adjust the work arrangements of maintenance personnel through the system.

[0044] It should be noted that maintenance work orders recorded in the system also support online editing and processing. Users (managers) can adjust settings such as operator and operation time based on actual conditions for the maintenance work order, and complete the management and deployment of maintenance work online.

[0045] Figure 4 A block diagram of a system for dynamically generating maintenance work orders based on identifying elevator faults according to the present invention is shown.

[0046] like Figure 4 As shown, a second aspect of the present invention provides a system 4 for dynamically generating maintenance work orders based on identifying elevator faults, comprising a memory 41 and a processor 42. The memory includes a method program for dynamically generating maintenance work orders based on identifying elevator faults. When the method program for dynamically generating maintenance work orders based on identifying elevator faults is executed by the processor, the following steps are implemented: Get elevator fault code information; Comparing the elevator fault code information with the fault code information in the fault code database to obtain elevator fault information; Analyze the elevator fault information and generate a maintenance work order; Sending the maintenance work order to the terminal device of the relevant maintenance personnel; The system receives feedback data from the terminal equipment and integrates it to generate a maintenance report for storage.

[0047] According to an embodiment of the present invention, the system includes four modules: a fault code information setting management module, a fault handling strategy setting module, a fault real-time monitoring management module, and a maintenance work order module. Among them, the fault code information setting management module and the fault handling strategy setting module are basic data modules for realizing the dynamic generation of maintenance work orders. The fault code information setting management module includes the function of entering and editing fault code information; the fault handling strategy setting module is used in conjunction with the fault code information setting management module to set relevant processing strategies for different fault code information; the fault real-time monitoring management module is combined with the basic data module and the Internet of Things elevator monitoring equipment to realize the real-time monitoring function of elevator faults; the maintenance work order module mainly includes three parts: the generation of maintenance work orders, the record query of maintenance work orders, and the operation and processing of maintenance work orders.

[0048] The system connects to IoT elevator monitoring equipment and receives real-time fault code information transmitted by the IoT through its real-time fault monitoring and management module. It then retrieves relevant information from a fault code database and displays it on a display terminal, visually presenting the current elevator fault information and status. This includes detailed information such as the fault code, fault name, possible cause, and troubleshooting methods, as well as basic elevator information such as location and name. The system then analyzes the fault code information within the elevator fault information using pre-defined troubleshooting conditions and methods, develops a troubleshooting strategy, and automatically generates a maintenance work order, which is then sent to the maintenance personnel's terminal device. Maintenance personnel can view relevant information on the terminal device, facilitating troubleshooting.

[0049] After the elevator fault is handled, the system automatically compiles and generates a maintenance report, attaches it to the related maintenance work order, and saves it in the system as historical data, which becomes a fault history record that can be called up and queried at any time.

[0050] According to an embodiment of the present invention, the further embodiment includes: Establish a fault code database; Obtain fault code information for various elevator brands; Analyzing the fault code information of the plurality of elevators of different brands, and defining the fault importance level and fault type represented by the fault code information respectively; Relevant fault handling strategies are set for the fault code information of the multiple elevators of different brands.

[0051] It should be noted that the fault code database is established, managed, and maintained through the Fault Code Information Management Module and the Fault Handling Strategy Setting Module. The Fault Code Information Management Module primarily includes the entry and editing of fault code information. First, the system collects fault code information from various elevator brands from the internet or other media, defines different fault severity levels and fault types, and establishes a fault code database. This database records the possible causes of the faults, their treatment methods, affected components, and a description of the fault symptoms at the time of the fault. The Fault Handling Strategy Setting Module then sets the corresponding handling strategies for different fault code information.

[0052] This eliminates the need for maintenance personnel to search for the meaning of fault code information during maintenance, making it easier for maintenance personnel to refer to and identify faults when troubleshooting. By recording detailed fault code information, it provides convenient support for subsequent troubleshooting and improves maintenance efficiency.

[0053] According to an embodiment of the present invention, the fault code information of the plurality of elevators of different brands is respectively set with relevant fault handling strategies, including: Set corresponding fault handling conditions and methods for different elevator fault code information; Select a corresponding fault handling method according to the fault handling conditions.

[0054] It's important to note that fault handling methods are categorized by severity into three categories: emergency, maintenance, and non-actionable. This helps inform the system which category a fault should be assigned to when it occurs. Emergency faults are urgent and require immediate elevator shutdown and attention; maintenance faults are routine faults; and minor faults are negligible, merely alerting maintenance personnel and requiring no immediate attention. Fault handling methods are determined by setting handling conditions (such as the number of fault triggers, duration, and severity level) to determine the appropriate handling method for a fault.

[0055] According to an embodiment of the present invention, the comparing the elevator fault code information with the fault code information in the fault code database to obtain the elevator fault information includes: Analyze the elevator fault code information to determine whether the elevator fault code information exists in the fault code database; If not, obtain the relevant information of the elevator fault code information through the network and save it to the fault code database; If so, relevant information of the elevator fault code information is extracted to obtain elevator fault information.

[0056] It should be noted that after receiving the elevator fault code information transmitted in real time by the IoT elevator monitoring device, the system determines the elevator brand, then obtains relevant information related to the fault code from the fault code database, and displays the fault code information on the display terminal. In addition, if the relevant information of the elevator fault code information is not found in the fault code database, the relevant information of the elevator fault code information can be searched for through the Internet or other means, and the relevant information found is saved in the fault code database for subsequent use.

[0057] According to an embodiment of the present invention, analyzing the elevator fault information and generating a maintenance work order includes: Comparing the elevator fault information with preset fault handling conditions to obtain a fault handling method that is consistent with the current fault situation; Formulate a fault handling strategy based on the fault handling method; A maintenance work order is generated according to the fault handling strategy.

[0058] It should be noted that the preset fault handling conditions are those corresponding to the elevator fault code information in the fault code database. In addition to manual maintenance work order creation and scheduled work order generation by users, the system also uses real-time fault data transmitted by IoT monitoring devices to analyze the cause and treatment of the fault, filter out the matching elevator fault handling strategy from the fault code database, and identify it in conjunction with the fault handling strategy. Based on the pre-set processing logic, the system dynamically generates a maintenance work order and sends it to the maintenance personnel's terminal device.

[0059] According to an embodiment of the present invention, sending the maintenance work order to a terminal device of a relevant maintenance personnel includes: The system analyzes the current work information of all maintenance personnel and selects maintenance personnel who meet the maintenance work requirements corresponding to the maintenance work order; The maintenance work order is sent to the terminal device of the maintenance personnel.

[0060] It should be noted that the system allocates maintenance work orders based on the maintenance personnel's current work information, namely, work arrangements, the distance between the maintenance personnel and the faulty elevator, and the maintenance personnel's skill level. First, these three aspects are multiplied and added with the corresponding influence weights, and the final scores are arranged in descending order. The maintenance personnel corresponding to the item with the highest final score are selected, and the maintenance work order is sent to their terminal equipment to complete the work arrangement.

[0061] According to an embodiment of the present invention, the system receives feedback data from the terminal device and integrates and generates a maintenance report for storage, including: After the maintenance work is completed, the system generates a maintenance report based on the processing data of the maintenance work order and determines whether there are blank items in the maintenance report; If yes, remind the maintenance personnel to supplement the data for the blank items; If not, the maintenance report is associated with the maintenance work order and saved.

[0062] It should be noted that during the maintenance process, maintenance personnel fill in the various contents of the maintenance work order according to the actual situation, such as start time, completion time, related elevators, fault problems, processing feedback, on-site pictures and other detailed information, and feed them back to the system through terminal equipment.

[0063] The system collects maintenance work order processing data uploaded by maintenance personnel during maintenance work, including detailed information such as the current maintenance work order processing progress, start and completion time, related elevators, fault issues, processing feedback, and on-site photos. It then summarizes and integrates this processing data to generate a maintenance report. The system then determines whether the data in the maintenance report is complete and whether there are any blank items. If so, a reminder message is sent to the maintenance personnel's device terminal, prompting them to supplement the data.

[0064] According to an embodiment of the present invention, the further embodiment includes: Management personnel can view the work arrangements of maintenance personnel by logging into the system and adjust the work arrangements of maintenance personnel through the system.

[0065] It should be noted that maintenance work orders recorded in the system also support online editing and processing. Users (managers) can adjust settings such as operator and operation time based on actual conditions for the maintenance work order, and complete the management and deployment of maintenance work online.

[0066] The third aspect of the present invention provides a computer-readable storage medium, which includes a method program for dynamically generating maintenance work orders based on identifying elevator faults. When the method program for dynamically generating maintenance work orders based on identifying elevator faults is executed by a processor, the steps of the method for dynamically generating maintenance work orders based on identifying elevator faults as described in any one of the above items are implemented.

[0067] The present invention discloses a method, system, and medium for dynamically generating maintenance work orders based on identifying elevator faults. The method includes: obtaining elevator fault code information; comparing the elevator fault code information with the fault code information in a fault code database to obtain elevator fault information; analyzing the elevator fault information to generate a maintenance work order; sending the maintenance work order to the terminal device of the relevant maintenance personnel; the system receives feedback data from the terminal device and integrates and generates a maintenance report for storage. The present invention improves the efficiency of maintaining and handling faulty elevators by creating maintenance work orders in combination with a fault monitoring system. The system automatically creates maintenance work orders instead of manually creating them. By setting responsive trigger rules, the process of staff handling and issuing work orders when a fault occurs is simulated, thereby improving fault handling efficiency.

[0068] In the several embodiments provided in this application, it should be understood that the disclosed devices and methods can be implemented in other ways. The device embodiments described above are merely schematic. For example, the division of the units is merely a logical function division. In actual implementation, there may be other division methods, such as: multiple units or components can be combined, or can be integrated into another system, or some features can be ignored or not executed. In addition, the coupling, direct coupling, or communication connection between the components shown or discussed can be through some interfaces, and the indirect coupling or communication connection of the devices or units can be electrical, mechanical or other forms.

[0069] The units described above as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units; they may be located in one place or distributed across multiple network units; some or all of the units may be selected according to actual needs to achieve the purpose of the scheme of this embodiment.

[0070] In addition, all functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may be separately used as a unit, or two or more units may be integrated into one unit; the above-mentioned integrated units may be implemented in the form of hardware or in the form of hardware plus software functional units.

[0071] Those skilled in the art will appreciate that all or part of the steps of the above-mentioned method embodiments may be implemented by hardware associated with program instructions, and the aforementioned program may be stored in a computer-readable storage medium. When the program is executed, the program executes the steps of the above-mentioned method embodiments. The aforementioned storage medium includes various media that can store program codes, such as mobile storage devices, read-only memories (ROMs), random access memories (RAMs), magnetic disks, or optical disks.

[0072] Alternatively, if the integrated units described above are implemented as software modules and sold or used as standalone products, they can also be stored on a computer-readable storage medium. Based on this understanding, the technical solutions of the embodiments of the present invention, or the portion that contributes to the prior art, can be embodied in the form of a software product. This computer software product, stored on a storage medium, includes instructions for enabling a computer device (such as a personal computer, server, or network device) to execute all or part of the methods described in various embodiments of the present invention. The aforementioned storage media include various media capable of storing program code, such as removable storage devices, ROM, RAM, magnetic disks, or optical disks.

Claims

1. A method for dynamically generating maintenance work orders based on identifying elevator faults, characterized in that: include: Get elevator fault code information; Comparing the elevator fault code information with the fault code information in the fault code database to obtain elevator fault information; Analyze the elevator fault information and generate a maintenance work order; Sending the maintenance work order to the terminal device of the relevant maintenance personnel; The system receives feedback data from the terminal equipment and integrates it to generate a maintenance report for storage.

2. The method for dynamically generating maintenance work orders based on identifying elevator faults according to claim 1, characterized in that: Also includes: Establish a fault code database; Obtain fault code information for various elevator brands; Analyzing the fault code information of the plurality of elevators of different brands, and defining the fault importance level and fault type represented by the fault code information respectively; Relevant fault handling strategies are set for the fault code information of the multiple elevators of different brands.

3. The method for dynamically generating maintenance work orders based on identifying elevator faults according to claim 2, characterized in that: The fault handling strategies for the fault code information of the plurality of different brands of elevators are respectively set, including: Set corresponding fault handling conditions and methods for different elevator fault code information; Select a corresponding fault handling method according to the fault handling conditions.

4. The method for dynamically generating maintenance work orders based on elevator fault identification according to claim 1, characterized in that: The step of comparing the elevator fault code information with the fault code information in the fault code database to obtain the elevator fault information includes: Analyze the elevator fault code information to determine whether the elevator fault code information exists in the fault code database; If not, obtain the relevant information of the elevator fault code information through the network and save it to the fault code database; If so, relevant information of the elevator fault code information is extracted to obtain elevator fault information.

5. The method for dynamically generating maintenance work orders based on identifying elevator faults according to claim 1, characterized in that: The step of analyzing the elevator fault information and generating a maintenance work order includes: Comparing the elevator fault information with preset fault handling conditions to obtain a fault handling method that is consistent with the current fault situation; Formulate a fault handling strategy based on the fault handling method; A maintenance work order is generated according to the fault handling strategy.

6. The method for dynamically generating maintenance work orders based on elevator fault identification according to claim 1, characterized in that: The step of sending the maintenance work order to the terminal device of the relevant maintenance personnel includes: The system analyzes the current work information of all maintenance personnel and selects maintenance personnel who meet the maintenance work requirements corresponding to the maintenance work order; The maintenance work order is sent to the terminal device of the maintenance personnel.

7. A maintenance work order system is dynamically generated based on elevator fault identification, characterized in that: The system comprises a memory and a processor, wherein the memory includes a method program for dynamically generating a maintenance work order based on identifying an elevator fault, and when the method program for dynamically generating a maintenance work order based on identifying an elevator fault is executed by the processor, the following steps are implemented: Get elevator fault code information; Comparing the elevator fault code information with the fault code information in the fault code database to obtain elevator fault information; Analyze the elevator fault information and generate a maintenance work order; Sending the maintenance work order to the terminal device of the relevant maintenance personnel; The system receives feedback data from the terminal equipment and integrates it to generate a maintenance report for storage.

8. The system for dynamically generating maintenance work orders based on elevator fault identification according to claim 7, characterized in that: The step of comparing the elevator fault code information with the fault code information in the fault code database to obtain the elevator fault information includes: Analyze the elevator fault code information to determine whether the elevator fault code information exists in the fault code database; If not, obtain the relevant information of the elevator fault code information through the network and save it to the fault code database; If so, relevant information of the elevator fault code information is extracted to obtain elevator fault information.

9. The system for dynamically generating maintenance work orders based on elevator fault identification according to claim 7, characterized in that: The step of analyzing the elevator fault information and generating a maintenance work order includes: Comparing the elevator fault information with preset fault handling conditions to obtain a fault handling method that is consistent with the current fault situation; Formulate a fault handling strategy based on the fault handling method; A maintenance work order is generated according to the fault handling strategy.

10. A computer-readable storage medium, characterized in that The computer-readable storage medium includes a method program for dynamically generating a maintenance work order based on identifying an elevator fault. When the method program for dynamically generating a maintenance work order based on identifying an elevator fault is executed by a processor, the steps of the method for dynamically generating a maintenance work order based on identifying an elevator fault are implemented as described in any one of claims 1 to 6.

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