Object contact method and device, equipment and storage medium

Abstract

The invention provides an object contact method, device and equipment and a storage medium, which can be applied to various scenes such as intelligent transportation, Internet of Vehicles, intelligent driving and artificial intelligence. The method comprises the following steps: in response to a trigger operation of a contact object on a license plate number identification option in a contact service interface, displaying a license plate number of a first vehicle obtained through photographing identification in the contact service interface; in response to a trigger operation of a contact object on a contact application option in the contact service interface, when a contact way of a vehicle owner of the first vehicle is queried based on the license plate number of the first vehicle, displaying a virtual number contact vehicle owner option in the contact service interface; and in response to a trigger operation of the contact object on the option of contacting the vehicle owner by the virtual number, sending a contact request to the vehicle owner through the first virtual contact way. According to the method, the vehicle owner is contacted by identifying the license plate number on site, malicious contact can be reduced, the vehicle owner is contacted in a virtual mode, and the security and reliability of object contact can be improved on the premise of protecting privacy.

Description

Technical Field

[0001] The embodiments of the present application relate to the field of computer technology, and in particular to an object contact method, apparatus, device, and storage medium. Background Art

[0002] With the rapid development of vehicle technology and the improvement of people's living standards, cars have become a common means of transportation for people's daily travel. In daily life, we often encounter situations where we need to contact the owner of the car, such as contacting the owner to move the car, scratching a parked car, or discovering that the windows or lights of a parked car are not closed.

[0003] Currently, car owners usually keep their phone numbers in their cars for easy communication. Contacts can contact the owner by calling the phone number left by the owner. However, to prevent privacy leaks, some car owners are reluctant to leave their contact information in their vehicles, making it difficult to contact the owner. Summary of the Invention

[0004] The present application provides an object contact method, device, equipment and storage medium, which can realize the connection between the contact object and the car owner while protecting the privacy of the car owner as much as possible, thereby improving the security and reliability of the object contact.

[0005] In a first aspect, the present application provides an object contact method, applied to a first terminal device corresponding to a contact object, the method comprising:

[0006] In response to a triggering operation of a license plate number identification option on a contact service interface by a contact party, displaying a license plate number of a first vehicle identified by photographing on the contact service interface, where the first vehicle is a vehicle of the contact party;

[0007] In response to the contact object triggering an operation to apply for a contact option in the contact service interface, when contact information of the owner of the first vehicle is found based on the license plate number of the first vehicle, an option to contact the owner using a virtual number is displayed in the contact service interface;

[0008] In response to the contact object triggering the virtual number contact car owner option, a contact request is sent to the car owner's second terminal device through a first virtual contact method, where the first virtual contact method is generated based on the queried contact information of the car owner.

[0009] In a second aspect, the present application provides an object contact method, which is applied to a second terminal device corresponding to a vehicle owner, and the method includes:

[0010] Receiving a contact request sent by a first terminal device through a first virtual contact method, where the first terminal device is a terminal device corresponding to a contact object;

[0011] Among them, the first virtual contact information is generated based on the contact information of the owner of the first vehicle, the first vehicle is the vehicle of the contacted object, the contact information of the owner of the first vehicle is obtained based on the license plate number of the first vehicle, and the license plate number of the first vehicle is obtained by the first terminal device taking a photo and identifying the license plate number of the first vehicle.

[0012] In a third aspect, the present application provides an object contact device, which is applied to a first terminal device corresponding to a contact object, and the method includes:

[0013] an identification unit, configured to, in response to a triggering operation of a license plate number identification option on a contact service interface by a contact party, display the license plate number of a first vehicle identified by photographing on the contact service interface, where the first vehicle is a vehicle of the contact party;

[0014] a query unit, configured to, in response to a triggering operation by the contact object on a request for a contact option in the contact service interface, display a virtual number contact owner option in the contact service interface when contact information of the owner of the first vehicle is found based on the license plate number of the first vehicle;

[0015] The communication unit sends a contact request to the second terminal device of the car owner through a first virtual contact method in response to the contact object triggering the virtual number contact option of the car owner, where the first virtual contact method is generated based on the queried contact information of the car owner.

[0016] In some embodiments, if the contact information of the vehicle owner is the vehicle owner's phone number and the first virtual contact information is a first virtual phone number, the communication unit is specifically configured to send a call request to the vehicle owner via the first virtual phone number.

[0017] In some embodiments, the communication unit is further used to receive the object information of the contact object entered by the contact object in the contact service interface, the object information of the contact object including at least one of the location information and contact information of the contact object; and send a first notification message to the second terminal device through the first virtual telephone number, the first notification message including the object information of the contact object.

[0018] In some embodiments, the first notification information includes a contact information link. After the contact information link is triggered, it jumps to the contact service platform display interface corresponding to the car owner. The contact service platform display interface includes at least one of the following: object information of the contact object, call status when calling the car owner through the first virtual phone number, and time information corresponding to the call status.

[0019] In some embodiments, after sending a call request to the car owner through the first virtual telephone number, the communication unit is also used to display a first contact progress page, and the first contact progress page includes at least one of the call status when calling the car owner through the first virtual telephone number and the time information corresponding to the call status.

[0020] In some embodiments, the query unit is specifically used to obtain the object information of the contact object in response to the contact object's triggering operation of applying for the contact option in the contact service interface, and the object information of the contact object includes at least one of the contact object's location information and contact information; if it is determined that there is no ongoing contact task between the contact object and the vehicle owner based on the license plate number of the first vehicle and the object information of the contact object, then based on the license plate number of the first vehicle, the contact information of the owner of the first vehicle is queried.

[0021] In some embodiments, the communication unit is specifically used to obtain the recognition time of the license plate number of the first vehicle in response to the triggering operation of the virtual number contacting the car owner option by the contact object; if the time interval between the recognition time of the license plate number of the first vehicle and the triggering time of the virtual number contacting the car owner option is less than a preset value, a contact request is sent to the car owner through the first virtual contact method.

[0022] In some embodiments, if the contact information of the vehicle owner is not queried based on the license plate number of the first vehicle, or the vehicle owner is not contacted through the first virtual contact method, or the generation of the first virtual contact method fails, the communication unit is also used to send a first request to the information service platform, and the first request includes the license plate number of the first vehicle. The first request is used to request the information service platform to query the contact information of the vehicle owner through the license plate number of the first vehicle and contact the vehicle owner through the contact information of the vehicle owner; receive the first contact result information with the vehicle owner sent by the information service platform, the first contact result information includes at least one of the contact status of the information service platform and the vehicle owner, and the time information corresponding to the contact status; display a second contact progress page, and the second contact progress page includes the first contact result information.

[0023] In some embodiments, a reapplication option is displayed in the second contact progress page a preset time after receiving the first contact result information. The communication unit is also used to resend the first request to the information service platform in response to the contact object's triggering operation on the reapplication option; receive the second contact result information with the car owner resent by the information service platform, the second contact result information including at least one of the contact status when the information service platform re-contacts the car owner and the time information corresponding to the contact status; and display a third contact progress page, the third contact progress page including the second contact result information resent by the information service platform.

[0024] In some embodiments, the communication unit is further used to display the end information of this contact service after detecting that the first request is sent N times to the information service platform, or after detecting that the reapplication option is not triggered within a preset time period, where N is a positive integer greater than 1.

[0025] In a fourth aspect, the present application provides an object contact device, which is applied to a second terminal device corresponding to a vehicle owner, and the method includes:

[0026] a transceiver unit, configured to receive a contact request sent by a first terminal device via a first virtual contact method, where the first terminal device is a terminal device corresponding to a contact object;

[0027] Among them, the first virtual contact information is generated based on the contact information of the owner of the first vehicle, the first vehicle is the vehicle of the contacted object, the contact information of the owner of the first vehicle is obtained based on the license plate number of the first vehicle, and the license plate number of the first vehicle is obtained by the first terminal device taking a photo and identifying the license plate number of the first vehicle.

[0028] In some embodiments, if the contact information of the car owner is the car owner's phone number and the first virtual contact information is a first virtual phone number, the transceiver unit is specifically used to receive a call request sent by the first terminal device through the first virtual phone number.

[0029] In some embodiments, the transceiver unit is further used to receive a first notification message sent by the first terminal device through the first virtual telephone number; wherein, the first notification message includes the object information of the contact object, the object information of the contact object is entered by the contact object in the contact service interface, and the object information of the contact object includes at least one of the location information and contact information of the contact object.

[0030] In some embodiments, the first notification information includes a first contact information link, and the display unit is further used to display the contact service platform display interface corresponding to the car owner in response to a triggering operation on the first contact information link, and the contact service platform display interface includes at least one of the following: object information of the contact object, call status when calling the car owner through the first virtual phone number, and time information corresponding to the call status.

[0031] In some embodiments, if the contact service platform corresponding to the contact object fails to query the contact information of the vehicle owner based on the license plate number of the first vehicle, or fails to contact the vehicle owner through the first virtual contact method, or fails to generate the first virtual contact method, the transceiver unit is also used to receive a second notification message sent by the information service platform; wherein, the second notification message is sent by the information service platform after sending a contact request to the second terminal device corresponding to the vehicle owner through the vehicle owner's contact information based on the first request, the first request includes the license plate number of the first vehicle, the first request is used to request the information service platform to query the contact information of the vehicle owner through the license plate number of the first vehicle, and contact the vehicle owner through the vehicle owner's contact information, and the second notification message includes the object information of the contact object.

[0032] In some embodiments, the transceiver unit is also used to receive a third notification message sent by the information service platform; wherein, the third notification message is sent by the information service platform after resending the contact request to the second terminal device through the vehicle owner's contact information based on the resent first request, and the resent first request is sent by the first terminal device when the contact object triggers the reapplication option in the second contact progress page, and the third notification message includes the object information of the contact object.

[0033] In some embodiments, the i-th notification information includes the i-th contact information link, and the display unit is specifically used to display the contact service platform display interface corresponding to the car owner in response to a triggering operation on the i-th contact information link, and the contact service platform display interface includes at least one of the following information: object information of the contact object, call status when calling the car owner through the information service platform, and time information corresponding to the call status. If the i-th notification information is the second notification information, then the i-th contact information link is the second contact information link; if the i-th notification information is the third notification information, then the i-th contact information link is the third contact information link.

[0034] In a fifth aspect, the present application provides an electronic device comprising a processor and a memory, wherein the memory is configured to store a computer program, and the processor is configured to call and execute the computer program stored in the memory to perform the method of the first or second aspect.

[0035] In a sixth aspect, a chip is provided for implementing the method of the first aspect and its various implementations. Specifically, the chip includes a processor for calling and executing a computer program from a memory, so that a device equipped with the chip executes the method of the first or second aspect.

[0036] In a seventh aspect, a computer-readable storage medium is provided for storing a computer program, wherein the computer program enables a computer to execute the method of the first aspect or the second aspect.

[0037] In an eighth aspect, a computer program product is provided, comprising computer program instructions, wherein the computer program instructions enable a computer to execute the method of the first aspect or the second aspect.

[0038] In a ninth aspect, a computer program is provided, which, when executed on a computer, enables the computer to execute the method of the first or second aspect.

[0039] In summary, the present application uses the first terminal device corresponding to the contact object to respond to the contact object's triggering operation on the license plate number identification option in the contact service interface, and displays the license plate number of the first vehicle obtained by photographing in the contact service interface, and the first vehicle is the vehicle of the contact object; in response to the contact object's triggering operation on the contact application option in the contact service interface, based on the license plate number of the first vehicle, when the contact information of the owner of the first vehicle is queried, a virtual number contact owner option is displayed in the contact service interface; in response to the contact object's triggering operation on the virtual number contact owner option, a contact request is sent to the owner through the first virtual contact method, and the first virtual contact method is generated based on the queried contact information of the owner. It can be seen from this that the embodiment of the present application proposes a contact service platform, through which the contact object can identify the license plate number of the first vehicle by photographing the license plate number of the first vehicle, so as to reduce the situation where the contact object is not near the first vehicle and malicious contact occurs. Next, the contact service platform queries the contact information of the owner of the first vehicle based on the identified license plate number of the first vehicle, generates a first virtual contact information based on the contact information, and then contacts the owner through the first virtual contact information. In this way, while protecting the privacy of the owner, the owner can have an effective conversation with the contact object, thereby improving the security and reliability of the contact with the object. BRIEF DESCRIPTION OF THE DRAWINGS

[0040] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the following briefly introduces the drawings required for use in the description of the embodiments. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without creative work.

[0041] Figure 1 A schematic diagram of an implementation environment of the object contact method involved in an embodiment of the present application;

[0042] Figure 2 A flowchart of a method for contacting an object provided in one embodiment of the present application;

[0043] Figure 3 A schematic diagram of a contact service platform;

[0044] Figure 4 A schematic diagram for photographing a license plate number;

[0045] Figure 5 A schematic diagram of the contact service interface showing the vehicle number;

[0046] Figure 6 A schematic diagram of contact options for triggering an application;

[0047] Figure 7 A schematic diagram of a contact service interface;

[0048] Figure 8 A schematic diagram of contacting the car owner through a virtual number;

[0049] Figure 9 A schematic diagram of a contact service platform interface displayed on a second terminal device;

[0050] Figure 10 A schematic diagram of a first contact progress page;

[0051] Figure 11 A flowchart of a method for contacting an object provided in one embodiment of the present application;

[0052] Figure 12 A flowchart of a method for contacting an object provided in one embodiment of the present application;

[0053] Figure 13 A schematic diagram of a second contact progress page;

[0054] Figure 14 A schematic diagram of a third contact progress page;

[0055] Figure 15 A flowchart of a method for contacting an object provided in one embodiment of the present application;

[0056] Figure 16 A flowchart of a method for contacting an object provided in one embodiment of the present application;

[0057] Figure 17 is a schematic block diagram of an object contact device provided in one embodiment of the present application;

[0058] Figure 18 is a schematic block diagram of an object contact device provided in one embodiment of the present application;

[0059] Figure 19 It is a schematic block diagram of an electronic device provided in an embodiment of the present application. DETAILED DESCRIPTION

[0060] The following will be combined with the accompanying drawings in the embodiments of this application to clearly and completely describe the technical solutions in the embodiments of this application. Obviously, the embodiments described are only part of the embodiments of this application, not all of the embodiments. Based on the embodiments of this application, all other embodiments obtained by ordinary technicians in this field without making creative efforts are within the scope of protection of this application.

[0061] It should be noted that the terms "first," "second," and the like in the specification and claims of this application and the accompanying drawings are used to distinguish similar objects and are not necessarily used to describe a specific order or precedence. It should be understood that the terms used in this manner are interchangeable where appropriate, so that the embodiments of the present application described herein can be implemented in an order other than that illustrated or described herein. In an embodiment of the present invention, "B corresponding to A" means that B is associated with A. In one implementation, B can be determined based on A. However, it should also be understood that determining B based on A does not mean determining B solely based on A; B can also be determined based on A and / or other information. In addition, the terms "including" and "having," and any variations thereof, are intended to cover non-exclusive inclusions. For example, a process, method, system, product, or server that includes a series of steps or units is not necessarily limited to those steps or units explicitly listed, but may include other steps or units that are not explicitly listed or that are inherent to these processes, methods, products, or devices. In the description of this application, unless otherwise specified, "plurality" means two or more than two.

[0062] The object contact method provided in the embodiment of the present application can be applied to various scenarios such as smart transportation, Internet of Vehicles, smart driving, artificial intelligence, etc. The contact object can contact the car owner through the first virtual contact method through the contact service platform, so as to protect the privacy of the car owner as much as possible while achieving rapid contact between the contact object and the car owner, thereby improving the security and reliability of the object contact.

[0063] In some embodiments, the technical solutions of the embodiments of the present application can be applied to intelligent transportation, for example, they can be used in conjunction with intelligent transportation systems (ITS) and intelligent vehicle infrastructure cooperative systems (IVICS). Among them, the intelligent transportation system, also known as the intelligent transportation system (ITS), is the effective and comprehensive application of advanced science and technology (information technology, computer technology, data communication technology, sensor technology, electronic control technology, automatic control theory, operations research, artificial intelligence, etc.) to transportation, service control and vehicle manufacturing, strengthening the connection between vehicles, roads and users, thereby forming a comprehensive transportation system that ensures safety, improves efficiency, improves the environment and saves energy. The intelligent vehicle-road cooperative system is referred to as the vehicle-road cooperative system, which is a development direction of the intelligent transportation system (ITS). The vehicle-road cooperative system adopts advanced wireless communication and new generation Internet technologies to implement dynamic real-time information interaction between vehicles and roads in all directions, and carries out vehicle active safety control and road cooperative management based on the collection and integration of dynamic traffic information in all time and space, fully realizing the effective coordination of people, vehicles and roads, ensuring traffic safety, and improving traffic efficiency, thereby forming a safe, efficient and environmentally friendly road traffic system.

[0064] In some embodiments, the technical solutions provided by the embodiments of the present application can be used in conjunction with vehicle-to-everything (V2X). Vehicle-to-everything (V2X) uses sensors and onboard terminals installed on vehicles to provide vehicle information and uses various communication technologies to enable communication between vehicles (V2V), vehicles and infrastructure (V2I), vehicles and pedestrians (V2P), and vehicles and networks (V2N).

[0065] In some embodiments, the technical solutions provided by the embodiments of this application can be combined with intelligent driving. Intelligent driving mainly includes three aspects: network navigation, autonomous driving, and assisted driving. The prerequisites for intelligent driving are that the selected vehicle meets the dynamic requirements of driving, the sensors on the vehicle can obtain relevant visual and auditory signals and information, and control the corresponding follow-up system through cognitive computing.

[0066] Among them, autonomous driving is under the control of an intelligent system, completing driving behaviors such as lane keeping, overtaking and merging, stopping at red lights and going at green lights, and interaction with lights and whistles.

[0067] Assisted driving means that the driver responds to actual road conditions under a series of prompts from the intelligent system.

[0068] In some embodiments, the technical solutions provided in the embodiments of this application can be combined with artificial intelligence. Artificial intelligence technology is a comprehensive discipline that covers a wide range of fields, including both hardware-level and software-level technologies. Basic artificial intelligence technologies generally include sensors, dedicated artificial intelligence chips, cloud computing, distributed storage, big data processing technologies, operating / interactive systems, and mechatronics. Artificial intelligence software technologies mainly include computer vision technology, speech processing technology, natural language processing technology, and machine learning / deep learning.

[0069] It should be noted that in addition to being applied to scenarios such as smart transportation, Internet of Vehicles, intelligent driving, and artificial intelligence, the embodiments of the present application can also be applied to other scenario fields, and the embodiments of the present application do not limit this.

[0070] With the rapid development of vehicle technology and the improvement of residents' living standards, vehicles have become a common means of transportation for people's daily travel. In daily life, we often encounter situations where we need to contact the owner of the car, such as contacting the owner to move the car, or when our car rubs against a parked car, or when we find that the windows or lights of a parked car are not closed, etc., we need to contact the owner quickly. At present, in order to facilitate contact, car owners usually keep the owner's phone number in the car, and the contact person can contact the owner by calling the phone number left by the car owner. However, in order to prevent privacy leaks, some car owners are unwilling to leave their contact information on the vehicle, which makes it difficult to contact the owner. Therefore, how to provide a safe and reliable object contact method has become a technical problem that needs to be solved urgently by those skilled in the art.

[0071] In order to solve the above technical problems, in the embodiment of the present application, the first terminal device corresponding to the contact object responds to the contact object's triggering operation on the license plate number identification option in the contact service interface, and displays the license plate number of the first vehicle obtained by taking a photo in the contact service interface, and the first vehicle is the vehicle of the contact object; in response to the contact object's triggering operation on the contact application option in the contact service interface, based on the license plate number of the first vehicle, when the contact information of the owner of the first vehicle is queried, a virtual number contact owner option is displayed in the contact service interface; in response to the contact object's triggering operation on the virtual number contact owner option, a contact request is sent to the owner through the first virtual contact method, and the first virtual contact method is generated based on the queried contact information of the owner. It can be seen from this that the embodiment of the present application proposes a contact service platform, through which the contact object can identify the license plate number of the first vehicle by taking a photo of the license plate number of the first vehicle, so as to reduce the situation where the contact object is not near the first vehicle and malicious contact occurs. Next, the contact service platform queries the contact information of the owner of the first vehicle based on the identified license plate number of the first vehicle, generates a first virtual contact information based on the contact information, and then contacts the owner through the first virtual contact information. In this way, the contact object and the owner can be connected while protecting the privacy of the owner, thereby improving the security and reliability of the object contact.

[0072] The following introduces the implementation environment of the object contact method provided in the embodiment of the present application.

[0073] Figure 1 This is a schematic diagram of an implementation environment of the object contact method involved in an embodiment of the present application, including a first terminal device 101, a server 103, and a second terminal device 102. In the embodiment of the present application, the first terminal device 101 and the second terminal device 102 are installed with the front end of the contact service platform, and the server 103 can be understood as the back end of the contact service platform. Among them, the first terminal device 101 and the second terminal device 102 can be understood as user-side terminal devices. For example, the first terminal device 101 can be understood as the terminal device corresponding to the contact object, and the second terminal device 102 can be understood as the terminal device corresponding to the car owner (i.e., the contacted object).

[0074] The server 103 of the embodiment of the present application is in communication with the first terminal device 101 and the second terminal device 102. In other words, the contact person can access the front end of the contact service platform in the first terminal device 101, and the front end of the contact service platform in the first terminal device 101 can communicate data with the server 103. At the same time, the car owner can access the front end of the contact service platform in the second terminal device 101, and the front end of the contact service platform in the second terminal device 101 can communicate data with the server 103.

[0075] In some embodiments, as Figure 1 As shown, the contactee opens the front-end of the contact service platform installed on the first terminal device 101. The first terminal device 101 then displays a contact service interface, which includes a license plate identification option. The contactee triggers the license plate identification option. In response to the contactee's triggering of the license plate identification option in the contact service interface, the first terminal device 101 displays the license plate number of a first vehicle, obtained by photographing it, on the contact service interface. The first vehicle is the contactee's vehicle. For example, in response to the contactee's triggering of the license plate identification option in the contact service interface, the first terminal device 101 displays a photo interface. The contactee aligns the photo frame in the photo interface with the first vehicle's license plate number and triggers the photo option in the photo interface. In response to the triggering of the photo option, the first terminal device 101 takes a photo of the first vehicle's license plate number, obtaining a license plate image. In one example, the server 103 includes a license plate recognition model, and the first terminal device 101 sends the photo of the first vehicle's license plate number to the server 103. The server 103 inputs the license plate photo of the first vehicle into the license plate recognition model for recognition, obtains the license plate number of the first vehicle, and sends the recognized license plate number of the first vehicle to the first terminal device 101. The first terminal device 101 displays the license plate number of the first vehicle in the contact service interface.

[0076] Next, the contact person triggers the "Request Contact" option in the contact service interface displayed by the first terminal device 101. In response to the contact person's triggering of the "Request Contact" option in the contact service interface, the first terminal device 101 queries the contact information of the first vehicle's owner based on the first vehicle's license plate number. In one example, in response to the contact person's triggering of the "Request Contact" option in the contact service interface, the first terminal device 101 sends a contact information query request to the server 103, which includes the first vehicle's license plate number. In this way, the server 103 searches the database for contact information corresponding to different license plate numbers for the contact information corresponding to the first vehicle's license plate number. If the server 103 finds the contact information corresponding to the first vehicle's license plate number in the database, it sends the contact information to the first terminal device 101.

[0077] As can be seen from the above, the embodiments of the present application propose a contact service platform, through which the contact object can identify the license plate number of the first vehicle by photographing the license plate number of the first vehicle. This can reduce the possibility of malicious contact when the contact object is not near the first vehicle. Then, based on the identified license plate number of the first vehicle, the contact service platform queries the contact information of the owner of the first vehicle and generates a first virtual contact information based on the contact information. Then, the owner is contacted through the first virtual contact information. This can achieve effective contact between the contact object and the vehicle owner while protecting the privacy of the vehicle owner, thereby improving the security and reliability of the contact between the contact objects.

[0078] The present embodiment of the present application does not limit the specific types of the first terminal device 101 and the second terminal device 102. In some embodiments, the first terminal device 101 and the second terminal device 102 may include, but are not limited to, mobile phones, computers, intelligent voice interaction devices, smart home appliances, vehicle-mounted terminals, aircraft, wearable smart devices, medical devices, and the like. Devices are often equipped with a display device, which can be a monitor, display screen, touch screen, and the like. The touch screen can also be a touch screen, touch panel, and the like.

[0079] In some embodiments, the server 103 may be one or more servers. When there are multiple servers, there are at least two servers for providing different services, and / or there are at least two servers for providing the same service, such as providing the same service in a load balancing manner, which is not limited in this embodiment of the present application. Among them, the above-mentioned server can be an independent physical server, or a server cluster or distributed system composed of multiple physical servers, or a cloud server that provides basic cloud computing services such as cloud services, cloud databases, cloud computing, cloud functions, cloud storage, network services, cloud communications, middleware services, domain name services, security services, CDN (Content Delivery Network, content distribution network), and big data and artificial intelligence platforms. The server can also become a node of the blockchain.

[0080] In the embodiment of the present application, the first terminal device 101 and the second terminal device 102 can be directly or indirectly connected to the server 103 through wired communication or wireless communication, and the present application does not impose any restrictions on this.

[0081] It should be noted that the implementation environment of the embodiment of the present application includes but is not limited to Figure 1 shown.

[0082] The following describes the technical solutions of the embodiments of the present application in detail through some embodiments. The following embodiments can be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments.

[0083] Figure 2 This is a flow chart of the object contact method provided in one embodiment of the present application. The execution subject of the embodiment of the present application can be a device with a contact function, such as an object contact device. The object contact device can be the above Figure 1 The first terminal device shown, or the server, or the contact service platform composed of the first terminal device and the server. For ease of description, the following embodiment takes the first terminal device as an example to illustrate the method of the embodiment of the present application.

[0084] like Figure 2 As shown, the object contact method of the embodiment of the present application includes:

[0085] S101. In response to a contact object triggering an operation to identify a license plate number option in a contact service interface, a first terminal device displays the license plate number of a first vehicle obtained by photographing in the contact service interface.

[0086] The first vehicle is the vehicle of the contacted party.

[0087] In some embodiments, the object contact method of the embodiments of the present application can be understood as a method for contacting the car owner, or a method for contacting the car owner.

[0088] It should be noted that the data obtained during the object contact method processing of the embodiment of the present application and the method of obtaining the data are in compliance with the provisions of relevant laws and regulations.

[0089] In the embodiment of the present application, the object having a contact requirement is referred to as a contact object, and the vehicle of the contacted object is referred to as a first vehicle.

[0090] In an embodiment of the present application, if the contact object wants to contact the owner of the first vehicle, the object contact method shown in the embodiment of the present application can be used to contact the owner of the first vehicle, thereby achieving effective contact between the contact object and the owner while protecting the privacy of the owner, thereby improving the security and reliability of the object contact.

[0091] Specifically, the embodiment of the present application proposes a contact service platform, and the embodiment of the present application does not limit the specific form of the contact service platform. In one example, the contact service platform is a separate application that needs to be downloaded and installed. In another example, the contact service platform is a small program hosted in other applications, which does not need to be downloaded and installed and can be opened directly in its host application. Figure 3 As shown, the contact service platform includes a client and a server, wherein the client is installed on a terminal device and the server is installed on a server.

[0092] In the embodiments of the present application, for ease of description, the terminal device on the contact party side is referred to as the first terminal device, and the terminal device on the vehicle owner side is referred to as the second terminal device. The first terminal device and the second terminal device both include a front-end (e.g., client) of the contact service platform, and the first terminal device and the second terminal device are each connected to a server, on which the back-end (e.g., server) of the contact service platform is installed.

[0093] In the embodiment of the present application, if the contact object wants to contact the owner of the first vehicle through the contact service platform, the contact object opens the client of the contact service platform installed on the first terminal device of the contact object, and displays the following information: Figure 4 The contact service interface shown on the left includes the option to identify the license plate number. The contact object triggers the option to identify the license plate number. Figure 4 The photo taking interface is shown on the right. Figure 4 As shown, the photo taking interface includes a photo frame and a photo taking option, wherein the photo frame is used to instruct the contact person to place the license plate number of the first vehicle within the photo frame when taking a photo, for example, to place the license plate number of the first vehicle in the middle of the photo frame to ensure that the license plate number of the first vehicle is accurately photographed. In one example, Figure 4 As shown on the right, the photo taking interface also includes a photo taking reminder message, which is used to remind the contact person to take a photo of the vehicle's license plate number when taking a photo. For example, the photo taking reminder message is "Please take a photo of the license plate on the vehicle." The embodiment of the present application does not limit the specific location of the photo taking reminder message in the photo taking interface. In one example, Figure 4 As shown on the right, the photo reminder information is located below the camera frame. Of course, the photo reminder information can also be located at a prominent position such as the upper side of the camera frame. In this way, when the contact person takes a photo of the license plate number of the first vehicle, Figure 4 The camera frame on the right is aligned with the license plate number of the first vehicle, and the photo option in the photo taking interface is triggered. In response to the contact person triggering the photo taking option, the first terminal device takes a photo of the license plate number of the first vehicle, obtaining a license plate number image of the first vehicle. The license plate number image of the first vehicle is then recognized to obtain the license plate number of the first vehicle.

[0094] In the embodiment of the present application, the execution entity for identifying the license plate image of the first vehicle may be the first terminal device or the server, and of course, it may also be identified with the aid of other identification devices.

[0095] In one possible implementation of the embodiment of the present application, the embodiment of the present application uses a text recognition model to recognize the license plate number in the license plate number image of the first vehicle. The embodiment of the present application does not limit the specific type of the text recognition model. In one example, the text recognition model can be an OCR (Optical Character Recognition) text recognition model.

[0096] The following describes a specific process of performing text recognition when the execution entity for recognizing the license plate image of the first vehicle may be the first terminal device or the server.

[0097] In a possible implementation, the first terminal device of the embodiment of the present application has a text recognition function, for example, a text recognition model is stored on the first terminal device. In this way, the first terminal device takes a photo based on the above steps to obtain the license plate image of the first vehicle, and then inputs the license plate image of the first vehicle into the locally stored text recognition model to perform license plate number recognition and obtain the license plate number of the first vehicle. Then, as Figure 5 As shown, the first terminal device displays the identified license plate number of the first vehicle in the contact service interface.

[0098] In one possible implementation, the server of the embodiment of the present application has a text recognition function, for example, a text recognition model is stored on the server. In this way, the first terminal device takes a photo based on the above steps to obtain the license plate image of the first vehicle, and then sends the license plate image of the first license plate to the server. The server inputs the license plate image of the first vehicle into the text recognition model stored on the server side to perform license plate number recognition, obtain the license plate number of the first vehicle, and sends the recognized license plate number of the first vehicle to the first terminal device. In this way, Figure 5 As shown, after the first terminal device receives the license plate number of the first vehicle sent by the server, the identified license plate number of the first vehicle is displayed in the contact service interface.

[0099] As can be seen from the above examples, in this embodiment of the application, the contact person is required to scan and identify the license plate number of the first vehicle on site, and uploading photos from the album for license plate number recognition is not allowed. This can reduce harassment of the vehicle owner and minimize the situation where the contact person still uses the contact service when he is not near the first vehicle, thereby improving the reliability of the contact person.

[0100] In some embodiments, the contact service interface further includes an input box for a license plate number, and the contactee can manually input the license plate number of the first vehicle.

[0101] In one possible implementation, the license plate number input box and the license plate number identification option may appear simultaneously in the contact service interface. The contact person may select the license plate number identification option to identify the license plate number of the first vehicle by taking a photo, or may select the license plate number input box to enter the license plate number of the first vehicle.

[0102] In a possible implementation, the license plate number input box is displayed only after the license plate number recognition fails. For example, a license plate number image of the first license plate is obtained by taking a photo, and the license plate number recognition is performed on the license plate number image of the first license plate. If the license plate number of the first license plate can be successfully recognized from the license plate number image of the first license plate, the license plate number is displayed. Figure 5 The interface shown displays the recognized license plate number of the first license plate. If the license plate number of the first license plate cannot be recognized from the license plate number image of the first license plate, for example, due to network or light reasons, the license plate number of the first license plate cannot be recognized, then it will be displayed Figure 6 The license plate number input box is shown. In this way, the contact object can enter the license plate number of the first license plate in the license plate number input box by voice or manual means, thereby improving the reliability of obtaining the license plate number of the first license plate.

[0103] After obtaining the license plate number of the first vehicle based on the above steps, the first terminal device executes the following step S102.

[0104] S102. In response to the contact object triggering the operation of applying for the contact option in the contact service interface, the first terminal device queries the contact information of the owner of the first vehicle based on the license plate number of the first vehicle, and displays a virtual number contact owner option in the contact service interface.

[0105] In an embodiment of the present application, after the first terminal device identifies the license plate number of the first vehicle based on the above steps, an application contact option is displayed in the contact service interface.

[0106] In one example, a contact service interface includes a request contact option. However, if the license plate number of the first vehicle is not recognized, the request contact option is inactive and cannot be triggered. After the license plate number of the first vehicle is successfully recognized, the recognized license plate number of the first vehicle is displayed on the contact service interface, and the request contact option is activated from inactive, allowing the contactee to trigger the request contact option.

[0107] In one example, when the license plate number of the first vehicle is not recognized, the contact service interface does not include the request for contact option. After the license plate number of the first vehicle is recognized, the request for contact option is displayed in the contact service interface.

[0108] In an embodiment of the present application, when owners of different vehicles use the contact service platform provided by the embodiment of the present application, they first need to register on the contact service platform. When registering, they need to submit the vehicle's license plate number and the owner's contact information, such as the vehicle's phone number and other information. In this way, the contact service platform can save the license plate numbers of different vehicles and the contact information of owners of different license plates. For example, the license plate numbers of registered vehicles and the contact information of owners are saved in the database of the contact service platform. Based on this, the contact object triggers the application for contact option in the contact service interface, and the first terminal device responds to the triggering operation of the application for contact option and queries the contact information of the owner of the first vehicle based on the license plate number of the first vehicle.

[0109] In one possible implementation, the first terminal device can directly access the database of the contact service platform. In this way, the first terminal device can search for the contact information of the owner of the first vehicle based on the license plate number of the first vehicle among the contact information of owners corresponding to different license plates stored in the database.

[0110] In one possible implementation, the first terminal device cannot directly access the database of the contact service platform, but the server can directly access the database. Based on this, the first terminal device can send the license plate number of the first vehicle obtained by the above identification to the server. Based on the license plate number of the first vehicle, the server searches the database for the contact information of vehicle owners corresponding to different license plate numbers to obtain the contact information of the first vehicle's owner, and sends the obtained contact information of the first vehicle's owner to the first terminal device.

[0111] In the embodiments of this application, Figure 6 As shown on the left, the contact object triggers the contact application option in the contact service interface. The first terminal device responds to the triggering operation of the contact application option and queries the contact information of the owner of the first vehicle based on the license plate number of the first vehicle. At the same time, the first terminal device responds to the contact information of the owner of the first vehicle, as shown in the figure below. Figure 6 The right side shows the option to contact the owner of the first vehicle using a virtual number. When this option is triggered, the owner of the first vehicle can be contacted using the virtual number, thus protecting the owner's privacy. It should be noted that the virtual number used to contact the owner of the first vehicle is generated based on the contact information of the owner of the first vehicle.

[0112] In some cases, the contactee may temporarily exit the contact service platform while in the process of contacting the vehicle owner through the contact service platform. When the contactee re-enters the contact service platform, step S101 is executed. The contactee triggers the "Identify License Plate Number" option in the contact service interface. In response to the contactee's triggering of the "Identify License Plate Number" option in the contact service interface, the first terminal device displays the license plate number of the first vehicle obtained by photographing the vehicle in the contact service interface. Next, the contactee triggers the "Request Contact" option in the contact service interface. In response to the triggering of the "Request Contact" option, the first terminal device first determines whether the contact request is an existing request or a recent request before retrieving the contact information of the first vehicle's owner based on the first vehicle's license plate number.

[0113] At this time, in response to the contact object triggering the contact request option in the contact service interface, the contact information of the owner of the first vehicle is queried based on the license plate number of the first vehicle in S102, including the following steps S102-A1 and S102-A2:

[0114] S102-A1. The first terminal device obtains object information of the contact object in response to a triggering operation of the contact object on a contact request option in a contact service interface, where the object information of the contact object includes at least one of the location information and contact information of the contact object.

[0115] S102-A2: If the first terminal device determines that there is no ongoing contact task between the contact object and the vehicle owner based on the license plate number of the first vehicle and the object information of the contact object, it queries the contact information of the owner of the first vehicle based on the license plate number of the first vehicle.

[0116] In an embodiment of the present application, the contact object triggers the contact application option in the contact service interface. In response to the contact object's triggering operation on the contact application option in the contact service interface, the first terminal device first obtains the object information of the contact object.

[0117] The embodiment of the present application does not limit the specific method of obtaining the object information of the contact object.

[0118] In a possible implementation, if the object information of the contact object includes the contact information of the moved object, the registration information of the moved object on the contact service platform may be used to obtain the contact information of the contact object.

[0119] In a possible implementation, the object information of the moved object is input by the contact object during the current contact process. Figure 7 As shown, the embodiment of the present application Figure 4In addition to the license plate number recognition option, the contact service interface shown may also include an option for entering the contact's information. For example, the contact information input options include an option for entering the contact's location and an option for entering the contact's contact information. For example, when the contact's location input option is triggered, the contact's location information at that moment can be automatically located and obtained. In the contact information input option, the contact can enter the contact's contact information, such as the contact's mobile phone number.

[0120] After obtaining the contact object's object information, the contact service platform queries the ongoing contact tasks on the contact service platform based on the contact object's object information and the first vehicle's license plate number to determine whether the contact object has an ongoing contact task with the owner of the first vehicle. Exemplarily, the task parameters for each contact task include the object information of the moving object and the vehicle's license plate number. In this way, based on the contact object's object information and the first vehicle's license plate number, the platform can query the ongoing contact tasks to determine whether the contact object has an ongoing contact task with the owner of the first vehicle.

[0121] If, based on the license plate number of the first vehicle and the object information of the contact object, it is determined that there is no ongoing contact task between the contact object and the vehicle owner, then it means that the contact application is a new contact application, and then the contact information of the owner of the first vehicle can be queried based on the license plate number of the first vehicle.

[0122] If, based on the first vehicle's license plate number and the contact object's object information, it is determined that there is an ongoing contact task between the contact object and the vehicle owner, then this contact request is not a new one. In this case, the first terminal device can directly display the existing contact progress interface between the contact object and the vehicle owner. For example, the contact progress interface may include the contact status between the contact object and the vehicle owner and the time information of each contact status. The contact status may include the status of each contact node, such as call start, answer, call end, and hang up. The time information of the contact status refers to the time of each contact node, such as the time of call start, answer, call end, and hang up.

[0123] S103: In response to the contact object triggering the option of contacting the car owner with the virtual number, the first terminal device sends a contact request to the second terminal device of the car owner through the first virtual contact method.

[0124] The first virtual contact information is generated based on the contact information of the vehicle owner that has been queried.

[0125] In the embodiment of the present application, there is no limitation on the specific execution entity for generating the first virtual contact information.

[0126] In one possible implementation, the first virtual contact information is generated by the first terminal device based on the contact information of the owner of the first vehicle. For example, the first terminal device obtains a preset virtual contact information generation method and uses the virtual contact information generation method to virtually process the contact information of the owner of the first vehicle to generate the first virtual contact information.

[0127] In one possible implementation, the first virtual contact information is generated by the server based on the contact information of the owner of the first vehicle. For example, the server obtains a preset virtual contact information generation method, uses the virtual contact information generation method to virtually process the contact information of the owner of the first vehicle to generate the first virtual contact information, and then sends the generated first virtual contact information to the first terminal device.

[0128] The embodiment of the present application does not limit the specific form of the virtual contact information generation method.

[0129] In one example, the virtual contact information generation method of XB may be adopted, that is, the first virtual contact information is generated based on the contact information of the owner of the first vehicle.

[0130] In one example, the virtual contact information generation method of AXB can be used to generate the first virtual contact information based on the contact information of the contact object and the contact information of the owner of the first vehicle. The contact information of the contact object can be obtained from the registration information of the contact object or input by the contact object during the contact process.

[0131] In some embodiments, the first virtual contact information is generated after the contact object triggers the virtual number contact vehicle owner option. For example, when the first terminal device queries the contact information of the owner of the first vehicle based on the license plate number of the first vehicle in response to the contact object's triggering operation on applying for the contact option in the contact service interface, the virtual number contact vehicle owner option is displayed in the contact service interface. Then, the contact object triggers the virtual number contact vehicle owner option, and the first terminal device obtains the first virtual contact information in response to the triggering operation of the virtual number contact vehicle owner option. For example, the first terminal device generates the first virtual contact information based on the contact information of the owner of the first vehicle. For another example, the server generates the first virtual contact information based on the contact information of the owner of the first vehicle, and sends the first virtual contact information to the first terminal device. Then, the first terminal device sends a contact request to the owner of the first vehicle through the first virtual contact information.

[0132] In some embodiments, the first virtual contact information is generated before the contact object triggers the option to contact the vehicle owner with a virtual number. For example, in response to the contact object's triggering operation on the contact option in the contact service interface, the first terminal device queries the contact information of the owner of the first vehicle based on the license plate number of the first vehicle, and obtains the first virtual contact information based on the contact information of the owner of the first vehicle. For example, the first terminal device generates the first virtual contact information based on the contact information of the owner of the first vehicle. For another example, the server generates the first virtual contact information based on the contact information of the owner of the first vehicle, and sends the first virtual contact information to the first terminal device. After the first terminal device obtains the first virtual contact information, it displays the option to contact the vehicle owner with a virtual number in the contact service interface. In this way, the contact object triggers the option to contact the vehicle owner with a virtual number, and the first terminal device responds to the triggering operation of the option to contact the vehicle owner with a virtual number, and sends a contact request to the owner of the first vehicle through the first virtual contact information.

[0133] The embodiment of the present application does not limit the specific method of sending a contact request to the owner of the first vehicle through the first virtual contact method. For example, a contact text message may be sent to the owner of the first vehicle through the first virtual contact method, or a phone call may be made to the owner of the first vehicle through the first virtual contact method.

[0134] In some embodiments, in order to ensure the validity of the current contact application, the embodiments of the present application set a validity period for each contact application. Based on this, the first terminal device responds to the contact object's triggering operation on the virtual number contact vehicle owner option, obtains the recognition time of the first vehicle's license plate number in this contact application, and then compares the recognition time of the first vehicle's license plate number with the triggering time of the contact object triggering the virtual number contact vehicle owner option. If the time interval between the recognition time of the first vehicle's license plate number and the triggering time of the virtual number contact vehicle owner option is less than a preset value, it means that this contact application is within the limited period, and then the first terminal device sends a contact request to the vehicle owner through the first virtual contact method.

[0135] If the time interval between the recognition time of the license plate number of the first vehicle and the trigger time of the virtual number contacting the owner option is less than the preset value, it means that the current contact application is not within the limited period, and the contact application for this vehicle can be terminated, or the contact object can be prompted to take a photo to identify the license plate number of the first vehicle again.

[0136] When the second terminal device receives the contact request sent by the first terminal device through the first virtual contact method, the owner of the first vehicle can choose to accept the contact request or refuse to receive the contact request.

[0137] The embodiment of the present application does not limit the specific form of the first virtual contact method.

[0138] In some embodiments, if the vehicle owner's contact information is the vehicle owner's phone number, the first virtual contact information may be a first virtual phone number. In this case, the first terminal device sending a contact request to the vehicle owner via the first virtual contact information includes: the first terminal device sending a call request to the vehicle owner via the first virtual phone number, for example, playing a call to the owner of the first vehicle. Correspondingly, the second terminal device receiving the contact request sent by the first terminal device via the first virtual contact information includes: the second terminal device receiving the call request sent by the first terminal device via the first virtual phone number.

[0139] For example, Figure 8 As shown, the contact triggers the option to contact the car owner using a virtual number. In response to the contact triggering operation, the first terminal device sends a call request to the car owner via the first virtual phone number. Furthermore, the second terminal device can also display a description of the source of the call request, such as indicating that the call request originated from a contact service platform. This allows the car owner to promptly understand the purpose of the call request, such as whether the call request is to move the car, unlock the car, or report a scratch.

[0140] In some examples, when the first terminal device calls the car owner through the first virtual phone number, the first virtual phone number is displayed in the caller ID of the car owner's second terminal device, and the car owner can contact the contact object through the first virtual phone number.

[0141] In some embodiments, the first virtual phone number is valid within a preset time (eg, 1 hour), which can avoid harassment between the two parties.

[0142] In some embodiments, in the embodiments of the present application, the moved object may also be the object information of the contact object input in the contact service interface, wherein the object information of the contact object includes at least one of the location information and contact information of the contact object.

[0143] The embodiment of the present application does not limit the specific time when the contact object enters the object information of the moving object in the contact service interface, as long as it is before the first terminal device sends a call request to the car owner through the first virtual phone number.

[0144] In one possible implementation, Figure 7As shown, in addition to the license plate number recognition option, the contact service platform of an embodiment of the present application may also include an option for entering the contact object's object information. For example, the contact object's object information input option may include at least one of an option for entering the contact object's location and an option for entering the contact object's contact information. Exemplarily, when the contact object's location input option is triggered, the contact object's location information at that moment can be automatically located and obtained. The contact object can enter the contact object's contact information, such as their mobile phone number, in the contact information input option. In this way, by triggering the location input option, the contact object can authorize access to the contact object's current location information. Optionally, the contact object can also enter the contact object's contact information in the contact information input option. The first terminal device receives the contact object's object information entered by the contact object in the contact service interface. Then, the moving object triggers the contact request option in the contact service interface. In response to the contact object's triggering of the contact request option in the contact service interface, the first terminal device retrieves the first vehicle's owner's phone number based on the first vehicle's license plate number and displays a virtual number contact owner option in the contact service interface. The moving object triggers the option of contacting the car owner with the virtual number. In response to the triggering operation of the option of contacting the car owner with the virtual number, the first terminal device sends a call request to the car owner through the first virtual phone number.

[0145] In some embodiments, to improve the reliability of contact between the contact person and the vehicle owner, in addition to sending a call request to the vehicle owner via the first virtual phone number, the first terminal device in this embodiment of the present application also sends a first notification message to the vehicle owner's second terminal device via the first virtual phone number. The first notification message includes the contact person's information. Correspondingly, the second terminal device receives the first notification message sent by the first terminal device via the first virtual phone number.

[0146] The embodiment of the present application does not limit the form of the first notification information. For example, the first notification information includes at least one of the following: a text message, a reminder message in a social public account, or a reminder message in a contact service mini-program. This can prevent the car owner from missing the call and causing the contact to fail.

[0147] In some embodiments, the first notification information includes a first contact information link. When the vehicle owner triggers the first contact information link, the second terminal device, in response to the triggering operation of the first contact information link, jumps to a contact service platform display interface. The contact service platform display interface includes at least one of the following: contact information of the contact person, the call status when calling the vehicle owner via the first virtual phone number, and the time information corresponding to the call status.

[0148] For example, the first notification information is as follows: Figure 9As shown on the left, it includes a first contact information link, which is triggered by the owner of the first vehicle. The second terminal device opens the contact service platform client installed on the second terminal device, and displays the following Figure 9 The contact service platform display interface shown on the right. This interface displays information about the contactee, such as at least one of the contactee's current location and the contact information of the relocated party. This allows the owner of the first vehicle to determine whether to process the contact request based on the contactee's current location and the first vehicle's parking location. If the contact request is deemed necessary, the owner of the first vehicle can contact the contactee using their contact information.

[0149] In one example, Figure 9 As shown on the left, the first notification information also includes the license plate number of the vehicle of the contact object. In this way, the owner of the first vehicle can also use the license plate number of the vehicle of the contact object and the contact service platform of the second terminal device to send a contact request to the first terminal device of the contact object. For example, the owner of the first vehicle enters the license plate number of the vehicle of the contact object in the contact service interface and triggers the contact application option. The second terminal device responds to the contact application option and queries the contact information of the contact object based on the license plate number of the vehicle of the contact object, and displays the virtual number contact owner option in the contact service interface. In response to the triggering operation of the virtual number contact owner option by the owner of the first vehicle, the second terminal device sends a contact request to the contact object through the second virtual contact method. The second virtual contact method is generated based on the contact information of the contact object.

[0150] In one example, Figure 9 As shown on the right, the contact service platform display interface includes the call status when the first terminal device calls the car owner through the first virtual phone number, and the time information corresponding to the call status. The call status includes answered, unanswered, etc. Figure 9 The second terminal device on the right shows that the owner did not answer the call from the first terminal device at 17:45 on January 18, 2024. Optionally, when the call status is unanswered, a call back option can also be displayed, so that the owner of the first vehicle can call the contact object by triggering the call back option. Optionally, the validity period of the call back option can also be displayed, so that the owner of the first vehicle can call the contact object in time, while protecting privacy and improving the reliability of the contact. Optionally, the contact service platform display interface can also display previous contact call records, such as displaying the call status at 8 o'clock on January 17, 2024.

[0151] In some embodiments, in order to facilitate the contact object to grasp the contact progress in real time, in an embodiment of the present application, after the first terminal device sends a call request to the owner of the first vehicle through the first virtual telephone number, the first terminal device also displays a first contact progress page, which includes at least one of the call status when the first terminal device calls the owner through the first virtual telephone number and the time information corresponding to the call status.

[0152] For example, Figure 10 As shown, the first contact progress page displays the call status of the first terminal device calling the car owner through the first virtual phone and the time information corresponding to each call status, for example, including: the first terminal device called the car owner at 14:34, the car owner answered at 14:36, the car owner hung up at 14:38, and the call ended at 14:38. Figure 10 The first contact progress page shown also displays the time when the contact object triggers the request contact option.

[0153] The object contact method proposed in the embodiment of the present application is further introduced below in combination with an example, taking the execution subjects as the first terminal device, the server and the second terminal device as an example.

[0154] Figure 11 As shown, the object contact method of the embodiment of the present application includes the following steps:

[0155] Step A1: The first terminal device captures an image of the license plate number of the first vehicle in response to a triggering operation of the contact object on the license plate number identification option in the contact service interface.

[0156] Step A2: The first terminal device sends the license plate image of the first vehicle to the server.

[0157] Step A3: The server recognizes the license plate image of the first vehicle to obtain the license plate number of the first vehicle.

[0158] Step A4: The server sends the identified license plate number of the first vehicle to the first terminal device.

[0159] In one example, if the server cannot recognize the license plate number of the first vehicle, the contact object can enter the license plate number of the first vehicle in the contact service interface.

[0160] Step A5: The first terminal device displays the license plate number of the first vehicle in the contact service interface, and receives the object information of the contact object input by the contact object in the contact service interface.

[0161] The object information of the contact object includes at least one of location information and contact information of the contact object.

[0162] The specific implementation process of the above steps A1 to A5 can refer to the specific description of S101 above, and will not be repeated here.

[0163] Step A6: The first terminal device sends the license plate number of the first vehicle to the server in response to the contact object triggering the contact request option in the contact service interface.

[0164] Step A7: The server queries the contact information of the first vehicle based on the license plate number of the first vehicle, and generates a first virtual contact information based on the contact information of the first vehicle.

[0165] Step A8: The server sends the first virtual contact information to the first terminal device.

[0166] Step A9: The first terminal device displays a virtual number contacting vehicle owner option in the contact service interface.

[0167] The specific implementation process of the above steps A6 to A9 can refer to the specific description of S102 above, which will not be repeated here.

[0168] Step A10: In response to the contact object triggering the option of contacting the car owner with the virtual number, the first terminal device sends a contact request to the second terminal device of the car owner through the first virtual contact method.

[0169] The specific implementation process of the above step A10 can refer to the specific description of the above step S102, which will not be repeated here.

[0170] Step A11: The first terminal device sends a first notification message to the second terminal device via the first virtual telephone number.

[0171] The first notification information includes object information of the contact object.

[0172] In some embodiments, the above-mentioned first notification information includes a contact information link. After the contact information link is triggered, it jumps to the contact service platform display interface corresponding to the car owner. The contact service platform display interface includes at least one of the following: object information of the contact object, the call status when calling the car owner through the first virtual phone number, and the time information corresponding to the call status.

[0173] Step A12: The first terminal device displays a first contact progress page.

[0174] The first contact progress page includes at least one of a call status when calling the vehicle owner through the first virtual phone number and time information corresponding to the call status.

[0175] The specific implementation process of the above steps A11 to A12 can refer to the specific description of the above S103, which will not be repeated here.

[0176] The object contact method provided by the embodiment of the present application is that the first terminal device corresponding to the contact object responds to the contact object's triggering operation on the license plate number identification option in the contact service interface, and displays the license plate number of the first vehicle obtained by taking a photo in the contact service interface, and the first vehicle is the vehicle of the contact object; responds to the contact object's triggering operation on the contact application option in the contact service interface, based on the license plate number of the first vehicle, when the contact information of the owner of the first vehicle is queried, a virtual number contact owner option is displayed in the contact service interface; responds to the contact object's triggering operation on the virtual number contact owner option, a contact request is sent to the owner through the first virtual contact method, and the first virtual contact method is generated based on the queried contact information of the owner. It can be seen from this that the embodiment of the present application proposes a contact service platform, through which the contact object can identify the license plate number of the first vehicle by taking a photo of the license plate number of the first vehicle, so as to reduce the situation where the contact object is not near the first vehicle and malicious contact occurs. Next, the contact service platform queries the contact information of the owner of the first vehicle based on the identified license plate number of the first vehicle, generates a first virtual contact information based on the contact information, and then contacts the owner through the first virtual contact information. In this way, while protecting the privacy of the owner, effective contact between the owner and the contact object can be achieved, thereby improving the security and reliability of the object contact.

[0177] The above provides an overall introduction to the specific process of the contact object contacting the owner of the first vehicle through the contact service platform in the object contact method provided in the embodiment of the present application.

[0178] In some embodiments, if the first terminal device or server fails to query the contact information of the owner based on the license plate number of the first vehicle, or the first terminal device fails to contact the owner of the first vehicle through the first virtual contact method, or the first terminal device or server fails to generate the first virtual contact method, the object contact method of the embodiment of the present application further includes: Figure 12 The object contact method shown.

[0179] The following combination Figure 12 Another process of the object contact method provided in the embodiment of the present application is introduced.

[0180] Figure 12 A flow chart of a method for contacting an object provided in an embodiment of the present application is shown as follows: Figure 12 As shown, including:

[0181] S201: If the contact information of the vehicle owner is not found based on the license plate number of the first vehicle, or the vehicle owner is not contacted through the first virtual contact information, or generation of the first virtual contact information fails, the contact service platform sends a first request to the information service platform.

[0182] The first request includes the license plate number of the first vehicle, and the first request is used to request the information service platform to query the contact information of the owner through the license plate number of the first vehicle, and contact the owner through the contact information of the owner.

[0183] The embodiment of the present application does not limit the specific type of the information service platform, and it can be any platform that stores the license plate number of the vehicle and the contact information of the vehicle owner. For example, the information service platform can be the 114 platform.

[0184] In an embodiment of the present application, the contact service platform is in communication with the information service platform, and the information service platform includes a contact interface. A server or terminal device (e.g., a first terminal device) in the contact service platform can call the contact interface of the information service platform and then send a first request to the information service platform through the contact interface.

[0185] The embodiment of the present application does not limit the specific execution entity that sends the first request to the information service platform.

[0186] In one example, the first terminal device calls a contact interface of the information service platform, and then sends the first request to the information service platform through the contact interface.

[0187] S202: The information service platform queries and obtains contact information of the owner of the first vehicle based on the license plate number of the first vehicle.

[0188] Specifically, after receiving the first request, the information service platform parses the first request to obtain the license plate number of the first vehicle carried in the first request. Next, the information service platform searches for the contact information of the owner corresponding to the license plate number of the first vehicle among the stored contact information of the owner corresponding to the vehicle license plate number, and then determines the retrieved contact information of the owner as the contact information of the owner of the first vehicle.

[0189] The embodiment of the present application does not limit the specific form of the car owner's contact information.

[0190] In one example, the information service platform queries and obtains the phone number of the owner of the first vehicle based on the license plate number of the first vehicle.

[0191] S203: The information service platform sends a contact request to the second terminal device corresponding to the car owner through the car owner's contact information.

[0192] For example, if the contact information of the above-mentioned vehicle owner is the vehicle owner's phone number, the information service platform can send a call request to the second terminal device of the owner of the first vehicle through the vehicle's phone number.

[0193] S204: The information service platform sends a second notification message to the second terminal device.

[0194] Among them, the second notification information is sent by the information service platform based on the first request, after sending a contact request to the second terminal device corresponding to the car owner through the car owner's contact information. The first request includes the license plate number of the first vehicle. The first request is used to request the information service platform to query the car owner's contact information through the license plate number of the first vehicle, and contact the car owner through the car owner's contact information.

[0195] As mentioned above, the second notification information includes the object information of the contact object, for example, at least one of the location information and contact information of the contact object.

[0196] That is to say, in the embodiment of the present application, in order to further improve the reliability of the contact between the contact object and the car owner, the information service platform in the embodiment of the present application not only sends a call request to the car owner through the car owner's phone number, but also sends a second notification message to the car owner's second terminal device, and the second notification message includes the object information of the contact object.

[0197] The embodiment of the present application does not limit the form of the second notification information. For example, the second notification information includes at least one of the following: a text message, a reminder message in a social public account, or a reminder message in a contact service mini-program. This can prevent the car owner from missing the call and causing the contact to fail.

[0198] In some embodiments, the second notification information includes a second contact information link. When the vehicle owner triggers the second contact information link, the second terminal device, in response to the triggering operation of the second contact information link, jumps to a contact service platform display interface. The contact service platform display interface includes at least one of the following: object information of the contact object, the call status of the information service platform when calling the vehicle owner, and the time information corresponding to the call status.

[0199] For example, the second notification information is as follows: Figure 9 As shown on the left, after the second contact information link in the second notification information is triggered, the contact service platform display interface displayed on the second terminal device is as follows: Figure 9 As shown on the right, the specific form of the second notification information is basically the same as that of the first notification information, and the relevant description of the first notification information is referred to and will not be repeated here.

[0200] S205: The information service platform sends the first contact result information between the information service platform and the car owner to the first terminal device.

[0201] It should be noted that the embodiment of the present application does not limit the specific implementation order of the above S205 and the above S204. For example, the above S205 can be executed before the above S204, or after the above S204, or simultaneously with the above S204.

[0202] In an embodiment of the present application, when the second terminal device receives a contact request sent by the information service platform using the vehicle owner's contact information, the owner of the first vehicle can choose to accept or reject the contact request. In an embodiment of the present application, in order to enable the contactee to understand the progress of the contact in real time, the information service platform can send the first contact result information of the information service platform contacting the vehicle owner to the first terminal device.

[0203] In some embodiments, the information service platform may directly send the first contact result information to the first terminal device.

[0204] In some embodiments, the information service platform first sends the first contact result information to the server, and the server then sends the first contact result information to the first terminal device for display.

[0205] The first contact result information includes at least one of the contact status between the information service platform and the vehicle owner and the time information corresponding to the contact status.

[0206] S206: The first terminal device displays a second contact progress page.

[0207] The second contact progress page includes the first contact result information.

[0208] In one example, if the contact information of the above-mentioned car owner is the car owner's phone number, and the contact request sent by the information service platform to the second terminal device is a call request, then the above-mentioned first contact result information includes at least one of the call status between the information service platform and the car owner, and the time information corresponding to the call status.

[0209] For example, Figure 13 As shown, the second contact progress page displays the call status of the information service platform when calling the car owner and the time information corresponding to each call status, for example, including: the information service platform called the car owner at 14:34, the car owner answered at 14:36, the car owner hung up at 14:38, and the first call ended at 14:38. Figure 13 The second contact progress page also displays the time when the contact object triggers the request contact option.

[0210] In one example, if the above S204 is executed before the above S205, then the above Figure 13 The second contact progress page shown also includes the time when the information service platform sends the second notification information to the second terminal device. Figure 13 It is shown that at 14:38, the information service platform sends a second notification message (such as a contact text message) to the second terminal device.

[0211] In some embodiments, the first terminal device displays a re-application option on the second contact progress page, for example, after a preset time period has passed since the first contact result information was received.

[0212] S207: The first terminal device resends the first request to the information service platform in response to the contact object triggering the reapplication option.

[0213] In an embodiment of the present application, in order to further achieve effective contact, a reapplication option is displayed in the second contact progress page displayed on the first terminal device, thereby achieving multiple contacts with the owner of the first vehicle to ensure the order of the contact process.

[0214] In one example, in order to prevent frequent harassment of vehicle owners and waste of information service platform resources, when the information service platform fails to contact the owner of the first vehicle or the owner of the first vehicle fails to make contact within a preset time, the first terminal device displays a reapplication option in the second contact progress page displayed by the first terminal device.

[0215] The contact object can trigger a re-application option to cause the information service platform to re-contact the owner of the first vehicle. Specifically, the contact object triggers the re-application option, and the first terminal device re-sends the first request to the information service platform in response to the contact object triggering the re-application option.

[0216] In the embodiment of the present application, the manner in which the first terminal device resends the first request to the information service platform includes at least the following:

[0217] Method 1: If the first terminal device cannot communicate directly with the information service platform, the first terminal device sends the first request to the server in response to the contact person triggering the reapplication option. The server then forwards the first request to the information service platform.

[0218] Mode 2: If the first terminal device can communicate directly with the information service platform, the first terminal device directly sends the first request to the information service platform in response to the contact object triggering the reapplication option.

[0219] S208. The information service platform obtains the contact information of the owner of the first vehicle based on the resent first request, and resends a contact request to the second terminal device through the owner's contact information.

[0220] In the embodiment of the present application, the information service platform obtains the contact information of the owner of the first vehicle based on the resent first request in at least the following ways:

[0221] Method 1: The information service platform parses the resent first request and obtains the license plate number of the first vehicle carried in the resent first request. Next, the information service platform searches the locally stored contact information of the owners of different vehicle license plates for the contact information corresponding to the first vehicle's license plate number. The platform then identifies the retrieved contact information as the contact information of the first vehicle's owner and uses this contact information to resend a contact request to the owner's second terminal device.

[0222] Method 2: The information service platform parses the resent first request and obtains the license plate number of the first vehicle carried in the resent first request. The information service platform then searches the locally cached contact information of recently queried vehicles for the contact information of the owner corresponding to the first vehicle's license plate number. The platform then identifies the retrieved vehicle's contact information as the contact information of the first vehicle's owner and resends a contact request to the owner's corresponding second terminal device using the first vehicle's owner's contact information.

[0223] The embodiment of the present application does not limit the specific form of the car owner's contact information.

[0224] In one example, if the contact information of the vehicle owner is the vehicle owner's phone number, the information service platform may send a call request again to the second terminal device of the owner of the first vehicle through the vehicle's phone number.

[0225] S209: The information service platform sends third notification information to the second terminal device.

[0226] Among them, the third notification information is sent by the information service platform after resending the contact request to the second terminal device corresponding to the car owner through the car owner's contact information based on the resent first request. The resent first request is sent by the first terminal device when the contact object triggers the reapplication option in the second contact progress page.

[0227] The third notification information includes object information of the contact object, for example, at least one of location information and contact information of the contact object.

[0228] The present embodiment of the present application does not limit the form of the third notification information. For example, the third notification information includes at least one of the following: a text message, a reminder message in a social media official account, or a reminder message in a contact service mini-program. This can prevent the car owner from missing the call and causing the contact to fail.

[0229] In some embodiments, the third notification information includes a third contact information link. When the vehicle owner triggers the third contact information link, the second terminal device, in response to the triggering operation of the third contact information link, jumps to a contact service platform display interface. The contact service platform display interface includes at least one of the following: object information of the contact object, the call status of the information service platform when calling the vehicle owner, and the time information corresponding to the call status.

[0230] For example, the third notification information is as follows: Figure 9 As shown on the left, after the third contact information link in the third notification information is triggered, the contact service platform display interface displayed on the second terminal device is as follows: Figure 9 As shown on the right, the specific form of the third notification information is basically the same as that of the first notification information, and the relevant description of the first notification information is referred to and will not be repeated here.

[0231] S210: The information service platform sends the second contact result information between the information service platform and the car owner to the first terminal device.

[0232] It should be noted that the embodiment of the present application does not limit the specific implementation order of the above S210 and the above S209. For example, the above S210 can be executed before the above S209, or after the above S209, or simultaneously with the above S209.

[0233] In this embodiment of the present application, when the second terminal device receives a contact request resent by the information service platform using the vehicle owner's contact information, the owner of the first vehicle can choose to accept or reject the contact request. In this embodiment of the present application, in order to enable the contactee to understand the progress of the contact in real time, the information service platform can send the second contact result information of the information service platform contacting the vehicle owner to the first terminal device.

[0234] In some embodiments, the information service platform may directly send the second contact result information to the first terminal device.

[0235] In some embodiments, the information service platform first sends the second contact result information to the server, and the server then sends the second contact result information to the first terminal device for display.

[0236] The second contact result information includes at least one of a contact status when the information service platform re-contacts the vehicle owner and time information corresponding to the contact status.

[0237] S211. The first terminal device displays a third contact progress page.

[0238] The third contact progress page includes the second contact result information resent by the information service platform.

[0239] In one example, if the contact information of the above-mentioned car owner is the car owner's phone number, and the contact request sent by the information service platform to the second terminal device is a call request, then the above-mentioned second contact result information includes at least one of the call status between the information service platform and the car owner, and the time information corresponding to the call status.

[0240] For example, Figure 14 As shown, the third contact progress page displays the call status of the information service platform when calling the car owner and the time information corresponding to each call status, for example, including: the information service platform called the car owner at 14:50, the car owner refused to answer at 14:51, and the second call ended at 14:51. Figure 14 The second contact progress page shown also includes the time to apply for the contact option again.

[0241] In one example, if the above S209 is executed before the above S211, then the above Figure 14 The third contact progress page shown also includes the time when the information service platform sends the third notification information to the second terminal device. Figure 14 It is shown that at 14:51, the information service platform sends a third notification message (such as a contact text message) to the second terminal device.

[0242] In one example, the above Figure 14 The third contact progress page shown also includes the first contact result information, so that the contact object can grasp the entire process of this contact based on the third contact progress page.

[0243] In one example, to reduce resource investment on the information service platform, the contactee can terminate the contact request. For example, an end contact option can be included on the second or third contact progress page. When the contactee triggers the end contact option, contact with the vehicle owner via the information service platform is stopped.

[0244] In some embodiments, in order to reduce the resource investment of the information service platform, such as Figure 14 As shown, the first terminal device displays the end information of this contact service after detecting that the first request is sent to the information service platform N times, or after detecting that the re-application option is not triggered within a preset time period.

[0245] In some embodiments, as Figure 13 and Figure 14 The displayed contact progress page also includes a refresh progress option, and the contact object refreshes the current contact progress by triggering the refresh progress option.

[0246] Furthermore, the following describes the various states between the information service platform and the contact service platform when notifying the owner of the first vehicle to contact the information service platform in an embodiment of the present application through Table 1:

[0247] Table 1

[0248]

[0249] It should be noted that the specific time information in Table 1 is only an example and can be updated based on actual needs.

[0250] The following combination Figure 15 Taking N equal to 2 as an example, the object contact method involved in the embodiment of the present application is introduced.

[0251] like Figure 15 As shown, the object contact method of the embodiment of the present application includes the following steps:

[0252] Step B1: The server sends a first request to the information service platform for the first time.

[0253] Step B2: Based on the first request, the information service platform queries the contact information of the first vehicle and contacts the owner of the first vehicle for the first time.

[0254] Step B3: The information service platform determines whether the vehicle owner answers the call.

[0255] Step B4: If the car owner answers the call, the information service platform records the time when the car owner answers the call and the time when the car owner hangs up, and generates a second notification message based on the recorded time when the car owner answers the call and the time when the car owner hangs up.

[0256] Step B5: If the car owner does not answer the call, the information service platform records the time when the car owner did not answer the call or no one answered the call, and generates a second notification message based on the recorded time when the car owner did not answer the call or no one answered the call.

[0257] Step B6: The information service platform sends the second notification information to the second terminal device.

[0258] Step B7: The information service platform sends first contact result information to the first terminal device.

[0259] Step B8: The first terminal device displays the first contact result information on the second contact progress page, and displays a re-application option after a first preset time (eg, 10 minutes).

[0260] Step B9: The first terminal device determines whether the re-application option is triggered within a second preset time period (eg, 10 minutes).

[0261] Step B10: If the re-application option is not triggered within the second preset time period, the first terminal device displays a message indicating that the contact application is completed.

[0262] Step B11: If the reapplication option is triggered within the second preset time period, the first terminal device resends the first request to the information service platform.

[0263] Step B12: The information service platform re-contacts the owner of the first vehicle based on the resent first request.

[0264] Step B13: The information service platform determines whether the vehicle owner answers the call.

[0265] Step B14: If the car owner answers the call, the information service platform records the time when the car owner answers the call and the time when the car owner hangs up, and generates a third notification message based on the recorded time when the car owner answers the call and the time when the car owner hangs up.

[0266] Step B15: If the car owner does not answer the call, the information service platform records the time when the car owner did not answer the call or no one answered the call, and generates a third notification message based on the recorded time when the car owner did not answer the call or no one answered the call.

[0267] Step B16: The information service platform sends the third notification information to the second terminal device.

[0268] Step B17: The information service platform sends second contact result information to the first terminal device.

[0269] Step B18: The first terminal device displays the second contact result information on the third contact progress page, and displays information indicating that the contact application is completed.

[0270] The specific implementation process of the above steps B1 to B18 can refer to the relevant description of the above steps S201 to S211, which will not be repeated here.

[0271] In some embodiments, if the car owner is not contacted, the information indicating the end of the contact application may include: the car owner cannot be contacted, it is recommended to contact the car owner through other means, and the service is ended.

[0272] In some embodiments, if the car owner is contacted, the information indicating the end of the contact application may include: this service is completed, please resend the application if necessary.

[0273] In some abnormal circumstances, regardless of whether the contact party manually refreshes the contact progress or polls to refresh the contact progress, the first terminal device may display a message that the system is busy and cannot initiate a contact request temporarily, and that you can call 114 for help, or a message that the service is completed, or a message that the contact information is false and that if you have any questions, please contact customer service, or a message that the service is completed.

[0274] The object contact method provided in the embodiment of the present application is such that if the contact service platform cannot contact the owner of the first vehicle owner, the contact service platform can contact the owner of the first vehicle through the information service platform, and send the contact result information between the information service platform and the owner of the first vehicle to the first terminal device for display, so that the contact object can grasp the contact progress in real time, thereby improving the contact reliability and the contact experience.

[0275] Below through Figure 16 , an overall introduction is given to the object connection method proposed in the embodiments of this application.

[0276] Figure 16 This is a flow chart of an object contact method provided in one embodiment of the present application. Figure 16 As shown, the object contact method of the embodiment of the present application includes:

[0277] S301: In response to a contact object triggering an operation to identify a license plate number option in a contact service interface, the contact service platform displays the license plate number of a first vehicle obtained by photographing and identifying the vehicle in the contact service interface.

[0278] S302. The first terminal device determines whether the contact information of the owner of the first vehicle can be found based on the license plate number of the first vehicle in response to the contact object triggering the contact application option in the contact service interface.

[0279] If the first terminal device can query the contact information of the owner of the first vehicle based on the license plate number of the first vehicle, the first terminal device executes the following step S303.

[0280] If the first terminal device does not find the contact information of the owner of the first vehicle based on the license plate number of the first vehicle, the first terminal device executes the following step S305. For example, if the contact information of the owner of the first vehicle is not included in the database of the contact service platform, the following step S305 is executed.

[0281] S303. The contact service platform displays a virtual number contacting vehicle owner option in the contact service interface, and in response to the contact object triggering the virtual number contacting vehicle owner option, determines whether a first virtual contact method can be generated based on the vehicle owner's contact information.

[0282] If the first virtual contact information can be generated based on the vehicle owner's contact information, the following step S304 is executed.

[0283] If the generation of the first virtual contact information based on the vehicle owner's contact information fails, the following step S305 is executed.

[0284] S304: The contact service platform sends a contact request to the second terminal device of the car owner through the first virtual contact method.

[0285] In some embodiments, if the first terminal device fails to successfully contact the vehicle owner via the first virtual contact method, step S305 is executed. For example, the first terminal device fails to send a contact request to the vehicle owner's second terminal device via the first virtual contact method. For example, the first virtual contact method may be a first virtual phone number, and the first terminal device fails to dial the first virtual phone number. Alternatively, when the first terminal device calls the second terminal device via the first virtual phone number, the second terminal device hangs up the call.

[0286] The specific implementation process of the above S301 to S304 can refer to the relevant description of the above S101 to S103, which will not be repeated here.

[0287] S305: The contact service platform sends a first request to the information service platform.

[0288] The first request includes the license plate number of the first vehicle.

[0289] S306. The information service platform sends a call request to the second terminal device corresponding to the car owner based on the first request.

[0290] For example, after receiving the first request, the information service platform parses the first request and obtains the license plate number of the first vehicle included in the first request. The information service platform then searches the stored contact information for the owner of the vehicle license plate number for the contact information of the owner corresponding to that vehicle license plate number. The retrieved contact information is then determined to be the contact information of the owner of the first vehicle. The information service platform then uses this contact information to contact the owner, for example, the owner's phone number, and calls the owner of the first vehicle using this phone number.

[0291] S307: The information service platform sends a second notification message to the second terminal device.

[0292] The second notification information includes object information of the contact object, for example, at least one of location information and contact information of the contact object.

[0293] S308: The information service platform sends the first contact result information between the information service platform and the car owner to the first terminal device.

[0294] The first contact result information includes at least one of the contact status between the information service platform and the vehicle owner and the time information corresponding to the contact status.

[0295] S309: The first terminal device displays the second contact progress page.

[0296] The second contact progress page includes the first contact result information.

[0297] S310: The first terminal device resends the first request to the information service platform in response to the contact object triggering the reapplication option.

[0298] In an embodiment of the present application, the first terminal device displays a reapply option on the second contact progress page, for example, after a preset time period has passed since the first contact result information was received. The contact party triggers the reapply option, and the first terminal device resends the first request to the information service platform in response to the contact party triggering the reapply option.

[0299] S311. The information service platform obtains the contact information of the owner of the first vehicle based on the resent first request, and resends a contact request to the second terminal device through the owner's contact information.

[0300] S312: The information service platform sends third notification information to the second terminal device.

[0301] The third notification information includes object information of the contact object, for example, at least one of location information and contact information of the contact object.

[0302] S313: The information service platform sends the second contact result information between the information service platform and the car owner to the first terminal device.

[0303] The second contact result information includes at least one of a contact status when the information service platform re-contacts the vehicle owner and time information corresponding to the contact status.

[0304] S314. The first terminal device displays the third contact progress page.

[0305] The third contact progress page includes the second contact result information resent by the information service platform.

[0306] The first terminal device displays the end information of this contact service after detecting that the first request is sent to the information service platform N times, or after detecting that the reapplication option is not triggered within a preset time period.

[0307] In the object contact method provided by the embodiment of the present application, the first terminal device corresponding to the contact object displays the license plate number of the first vehicle obtained by photographing in the contact service interface in response to the contact object's triggering operation on the license plate number identification option in the contact service interface; in response to the contact object's triggering operation on the contact application option in the contact service interface, when the contact information of the owner of the first vehicle is queried based on the license plate number of the first vehicle, a virtual number contact owner option is displayed in the contact service interface; in response to the contact object's triggering operation on the virtual number contact owner option, a contact request is sent to the owner through the first virtual contact method. In this way, an effective call between the owner and the contact object can be achieved while protecting the owner's privacy, thereby improving the security and reliability of the contact. If the owner's contact information is not queried based on the license plate number of the first vehicle, or the owner is not contacted through the first virtual contact method, or the generation of the first virtual contact method fails, the contact service platform sends a first request to the information service platform. In this way, the information service platform can contact the owner of the first vehicle and send the contact result information between the information service platform and the owner of the first vehicle to the first terminal device for display, so that the contact object can grasp the progress of the contact in real time, thereby improving the reliability of the contact and the sense of security of the contact.

[0308] Combined with the above Figures 2 to 16 , describes the method embodiment of the present application in detail, and the following is combined with Figure 17 , describe in detail the device embodiments of the present application.

[0309] Figure 17 It is a schematic block diagram of an object contact device provided in one embodiment of the present application.

[0310] like Figure 17 As shown, the object contacting device 10 is applied to a first terminal device corresponding to the contacting object, and includes:

[0311] an identification unit 11 for displaying the license plate number of a first vehicle obtained by photographing and identifying the first vehicle in response to a triggering operation of an identification license plate number option in a contact service interface by a contact party, the first vehicle being the contact party's vehicle;

[0312] a query unit 12 configured to, in response to a triggering operation by the contact object on a request for a contact option in the contact service interface, display a virtual number contact owner option in the contact service interface when contact information of the owner of the first vehicle is found based on the license plate number of the first vehicle;

[0313] The communication unit 13 sends a contact request to the second terminal device of the car owner through a first virtual contact method in response to the contact object triggering the virtual number contact option of the car owner, where the first virtual contact method is generated based on the queried contact information of the car owner.

[0314] In some embodiments, if the contact information of the vehicle owner is the vehicle owner's phone number and the first virtual contact information is a first virtual phone number, the communication unit 13 is specifically configured to send a call request to the vehicle owner via the first virtual phone number.

[0315] In some embodiments, the communication unit 13 is also used to receive the object information of the contact object entered by the contact object in the contact service interface, where the object information of the contact object includes at least one of the location information and contact information of the contact object; and send a first notification message to the second terminal device through the first virtual telephone number, where the first notification message includes the object information of the contact object.

[0316] In some embodiments, the first notification information includes a contact information link. After the contact information link is triggered, it jumps to the contact service platform display interface corresponding to the car owner. The contact service platform display interface includes at least one of the following: object information of the contact object, call status when calling the car owner through the first virtual phone number, and time information corresponding to the call status.

[0317] In some embodiments, after sending a call request to the car owner through the first virtual telephone number, the communication unit 13 is also used to display a first contact progress page, and the first contact progress page includes at least one of the call status when calling the car owner through the first virtual telephone number and the time information corresponding to the call status.

[0318] In some embodiments, the query unit 12 is specifically used to obtain the object information of the contact object in response to the contact object's triggering operation of applying for the contact option in the contact service interface, and the object information of the contact object includes at least one of the contact object's location information and contact information; if it is determined that there is no ongoing contact task between the contact object and the vehicle owner based on the license plate number of the first vehicle and the object information of the contact object, then based on the license plate number of the first vehicle, the contact information of the owner of the first vehicle is queried.

[0319] In some embodiments, the communication unit 13 is specifically used to obtain the recognition time of the license plate number of the first vehicle in response to the triggering operation of the virtual number contacting the car owner option by the contact object; if the time interval between the recognition time of the license plate number of the first vehicle and the triggering time of the virtual number contacting the car owner option is less than a preset value, a contact request is sent to the car owner through the first virtual contact method.

[0320] In some embodiments, if the contact information of the vehicle owner is not queried based on the license plate number of the first vehicle, or the vehicle owner is not contacted through the first virtual contact information, or the generation of the first virtual contact information fails, the communication unit 13 is also used to send a first request to the information service platform, and the first request includes the license plate number of the first vehicle. The first request is used to request the information service platform to query the contact information of the vehicle owner through the license plate number of the first vehicle and contact the vehicle owner through the contact information of the vehicle owner; receive the first contact result information with the vehicle owner sent by the information service platform, the first contact result information includes at least one of the contact status of the information service platform and the vehicle owner, and the time information corresponding to the contact status; display a second contact progress page, and the second contact progress page includes the first contact result information.

[0321] In some embodiments, a re-application option is displayed in the second contact progress page a preset time after receiving the first contact result information. The communication unit 13 is also used to resend the first request to the information service platform in response to the contact object's triggering operation on the re-application option; receive the second contact result information with the car owner re-sent by the information service platform, the second contact result information including at least one of the contact status when the information service platform re-contacts the car owner and the time information corresponding to the contact status; and display a third contact progress page, the third contact progress page including the second contact result information re-sent by the information service platform.

[0322] In some embodiments, the communication unit 13 is further used to display the end information of this contact service upon detecting that the first request is sent N times to the information service platform, or upon detecting that the reapplication option is not triggered within a preset time period, where N is a positive integer greater than 1.

[0323] It should be understood that the device embodiment and the method embodiment may correspond to each other, and similar descriptions may refer to the method embodiment. To avoid repetition, they will not be described here. Specifically, Figure 17 The device shown can execute the embodiment of the above method, and the aforementioned and other operations and / or functions of each module in the device are respectively for implementing the method embodiment on the above terminal device side. For the sake of brevity, they will not be repeated here.

[0324] Figure 18 It is a schematic block diagram of an object contact device provided in one embodiment of the present application.

[0325] like Figure 18 As shown, the object contact device 20 is applied to the second terminal device corresponding to the car owner, including:

[0326] The transceiver unit 21 is configured to receive a contact request sent by a first terminal device via a first virtual contact method, where the first terminal device is a terminal device corresponding to a contact object;

[0327] Among them, the first virtual contact information is generated based on the contact information of the owner of the first vehicle, the first vehicle is the vehicle of the contacted object, the contact information of the owner of the first vehicle is obtained based on the license plate number of the first vehicle, and the license plate number of the first vehicle is obtained by the first terminal device taking a photo and identifying the license plate number of the first vehicle.

[0328] In some embodiments, if the vehicle owner's contact information is the vehicle owner's phone number and the first virtual contact information is a first virtual phone number, the transceiver unit 21 is specifically configured to receive a call request sent by the first terminal device via the first virtual phone number.

[0329] In some embodiments, the transceiver unit 21 is also used to receive a first notification message sent by the first terminal device through the first virtual telephone number; wherein, the first notification message includes the object information of the contact object, and the object information of the contact object is entered by the contact object in the contact service interface, and the object information of the contact object includes at least one of the location information and contact information of the contact object.

[0330] In some embodiments, the first notification information includes a first contact information link, and the display unit 22 is further used to display the contact service platform display interface corresponding to the car owner in response to a triggering operation on the first contact information link, and the contact service platform display interface includes at least one of the following: object information of the contact object, call status when calling the car owner through the first virtual phone number, and time information corresponding to the call status.

[0331] In some embodiments, if the contact service platform corresponding to the contact object fails to query the contact information of the vehicle owner based on the license plate number of the first vehicle, or fails to contact the vehicle owner through the first virtual contact method, or fails to generate the first virtual contact method, the transceiver unit 21 is also used to receive a second notification message sent by the information service platform; wherein, the second notification message is sent by the information service platform after sending a contact request to the second terminal device corresponding to the vehicle owner through the vehicle owner's contact information based on the first request, the first request includes the license plate number of the first vehicle, the first request is used to request the information service platform to query the contact information of the vehicle owner through the license plate number of the first vehicle, and contact the vehicle owner through the vehicle owner's contact information, and the second notification message includes the object information of the contact object.

[0332] In some embodiments, the transceiver unit 21 is also used to receive a third notification message sent by the information service platform; wherein, the third notification message is sent by the information service platform after resending the contact request to the second terminal device through the vehicle owner's contact information based on the resent first request, and the resent first request is sent by the first terminal device when the contact object triggers the reapplication option in the second contact progress page, and the third notification message includes the object information of the contact object.

[0333] In some embodiments, the i-th notification information includes the i-th contact information link, and the display unit 22 is specifically used to display the contact service platform display interface corresponding to the car owner in response to a triggering operation on the i-th contact information link, and the contact service platform display interface includes at least one of the following information: object information of the contact object, call status when calling the car owner through the information service platform, and time information corresponding to the call status. If the i-th notification information is the second notification information, the i-th contact information link is the second contact information link; if the i-th notification information is the third notification information, the i-th contact information link is the third contact information link.

[0334] It should be understood that the device embodiment and the method embodiment may correspond to each other, and similar descriptions may refer to the method embodiment. To avoid repetition, they will not be described here. Specifically, Figure 18 The device shown can execute the embodiment of the above method, and the aforementioned and other operations and / or functions of each module in the device are respectively for implementing the method embodiment on the above terminal device side. For the sake of brevity, they will not be repeated here.

[0335] The apparatus of the embodiment of the present application is described above from the perspective of functional modules in conjunction with the accompanying drawings. It should be understood that the functional module can be implemented in hardware form, can be implemented by instructions in software form, or can be implemented by a combination of hardware and software modules. Specifically, the steps of the method embodiment in the embodiment of the present application can be completed by the hardware integrated logic circuit and / or software form instructions in the processor, and the steps of the method disclosed in the embodiment of the present application can be directly embodied as being executed by a hardware decoding processor, or can be executed by a combination of hardware and software modules in the decoding processor. Optionally, the software module can be located in a mature storage medium in the art such as a random access memory, a flash memory, a read-only memory, a programmable read-only memory, an electrically erasable programmable memory, a register, etc. The storage medium is located in the memory, and the processor reads the information in the memory and completes the steps in the above method embodiment in conjunction with its hardware.

[0336] Figure 19It is a schematic block diagram of an electronic device provided in an embodiment of the present application. The electronic device may be the first terminal device or the second terminal device or the server mentioned above.

[0337] like Figure 19 As shown, the electronic device 30 may include:

[0338] The memory 31 and the processor 32 are configured to store a computer program 33 and transmit the program code 33 to the processor 32. In other words, the processor 32 can call and run the computer program 33 from the memory 31 to implement the method in the embodiment of the present application.

[0339] For example, the processor 32 may be configured to execute the steps of the method 200 according to the instructions in the computer program 33 .

[0340] In some embodiments of the present application, the processor 32 may include but is not limited to:

[0341] General-purpose processor, digital signal processor (DSP), application-specific integrated circuit (ASIC), field-programmable gate array (FPGA) or other programmable logic device, discrete gate or transistor logic device, discrete hardware components, etc.

[0342] In some embodiments of the present application, the memory 31 includes but is not limited to:

[0343] Volatile memory and / or non-volatile memory. Non-volatile memory can be read-only memory (ROM), programmable read-only memory (PROM), erasable programmable read-only memory (EPROM), electrically erasable programmable read-only memory (EEPROM), or flash memory. Volatile memory can be random access memory (RAM), which is used as an external cache. By way of example and not limitation, many forms of RAM are available, such as static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double data rate synchronous dynamic random access memory (DDR SDRAM), enhanced synchronous dynamic random access memory (ESDRAM), synchronous link DRAM (SLDRAM), and direct RAM bus random access memory (DR RAM).

[0344] In some embodiments of the present application, the computer program 33 may be divided into one or more modules, which are stored in the memory 31 and executed by the processor 32 to implement the method for recording a page provided by the present application. The one or more modules may be a series of computer program instruction segments capable of performing specific functions, and the instruction segments are used to describe the execution process of the computer program 33 in the electronic device 900.

[0345] like Figure 19 As shown, the electronic device 30 may further include:

[0346] The transceiver 34 may be connected to the processor 32 or the memory 31 .

[0347] The processor 32 may control the transceiver 34 to communicate with other devices. Specifically, the processor 32 may send information or data to other devices or receive information or data sent by other devices. The transceiver 34 may include a transmitter and a receiver. The transceiver 34 may further include one or more antennas.

[0348] It should be understood that the various components in the electronic device 30 are connected via a bus system, wherein the bus system includes not only a data bus but also a power bus, a control bus and a status signal bus.

[0349] According to one aspect of the present application, a computer storage medium is provided, on which a computer program is stored. When the computer program is executed by a computer, the computer is enabled to perform the method of the above-mentioned method embodiment. Alternatively, the present application also provides a computer program product containing instructions. When the computer is executed by the instructions, the computer is enabled to perform the method of the above-mentioned method embodiment.

[0350] According to another aspect of the present application, a computer program product or computer program is provided, the computer program product or computer program including computer instructions stored in a computer-readable storage medium. A processor of a computer device reads the computer instructions from the computer-readable storage medium and executes the computer instructions, causing the computer device to perform the method of the above-described method embodiment.

[0351] In other words, when implemented using software, it can be implemented in whole or in part in the form of a computer program product. The computer program product includes one or more computer instructions. When the computer program instructions are loaded and executed on a computer, the process or function according to the embodiment of the present application is generated in whole or in part. The computer can be a general-purpose computer, a special-purpose computer, a computer network, or other programmable device. The computer instructions can be stored in a computer-readable storage medium or transmitted from one computer-readable storage medium to another computer-readable storage medium. For example, the computer instructions can be transmitted from one website, computer, server, or data center to another website, computer, server, or data center via a wired (e.g., coaxial cable, optical fiber, digital subscriber line (DSL)) or wireless (e.g., infrared, wireless, microwave, etc.) method. The computer-readable storage medium can be any available medium that a computer can access or a data storage device such as a server or data center that includes one or more available media integrated. The available medium can be a magnetic medium (e.g., a floppy disk, a hard disk, a tape), an optical medium (e.g., a digital video disc (DVD)), or a semiconductor medium (e.g., a solid-state drive (SSD)).

[0352] Those skilled in the art will appreciate that the modules and algorithm steps of each example described in conjunction with the embodiments disclosed herein can be implemented in electronic hardware, or a combination of computer software and electronic hardware. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the technical solution. Professional and technical personnel can use different methods to implement the described functions for each specific application, but such implementation should not be considered beyond the scope of this application.

[0353] In the several embodiments provided in this application, it should be understood that the disclosed systems, devices and methods can be implemented in other ways. For example, the device embodiments described above are merely schematic. For example, the division of the modules is merely a logical function division. In actual implementation, there may be other division methods, such as multiple modules or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed can be through some interfaces, indirect coupling or communication connection of devices or modules, which can be electrical, mechanical or other forms.

[0354] Modules described as separate components may or may not be physically separate, and components displayed as modules may or may not be physical modules, i.e., they may be located in one place or distributed across multiple network elements. Some or all of the modules may be selected based on actual needs to achieve the purpose of the present embodiment. For example, the functional modules in the various embodiments of the present application may be integrated into a processing module, or each module may exist physically separately, or two or more modules may be integrated into a single module.

[0355] The above content is merely a specific embodiment of the present application, but the scope of protection of the present application is not limited thereto. Any changes or substitutions that can be easily conceived by a person skilled in the art within the technical scope disclosed in this application should be included in the scope of protection of the present application. Therefore, the scope of protection of the present application should be based on the scope of protection of the claims.

Claims

1. An object contact method, characterized in that: Applied to a first terminal device corresponding to a contact object, the method includes: In response to the contact party triggering an operation to identify a license plate number option in a contact service interface, displaying the license plate number of a first vehicle identified by photographing in the contact service interface, where the first vehicle is the contact party's vehicle; In response to the contact object triggering an operation to apply for a contact option in the contact service interface, when contact information of the owner of the first vehicle is found based on the license plate number of the first vehicle, an option to contact the owner using a virtual number is displayed in the contact service interface; In response to the contact object triggering the virtual number contact car owner option, a contact request is sent to the car owner's second terminal device through a first virtual contact method, where the first virtual contact method is generated based on the queried contact information of the car owner.

2. The method according to claim 1, characterized in that If the vehicle owner's contact information is the vehicle owner's phone number, and the first virtual contact information is a first virtual phone number, sending a contact request to the vehicle owner through the first virtual contact information includes: A call request is sent to the vehicle owner via the first virtual phone number.

3. The method according to claim 2, characterized in that The method further comprises: receiving object information of the contact object input by the contact object in the contact service interface, wherein the object information of the contact object includes at least one of location information and contact information of the contact object; First notification information is sent to the second terminal device through the first virtual telephone number, where the first notification information includes the object information of the contact object.

4. The method according to claim 3, characterized in that The first notification information includes a contact information link. When the contact information link is triggered, it jumps to the contact service platform display interface corresponding to the car owner. The contact service platform display interface includes at least one of the following: object information of the contact object, call status when calling the car owner through the first virtual phone number, and time information corresponding to the call status.

5. The method according to claim 2, characterized in that After sending a call request to the vehicle owner through the first virtual phone number, the method further includes: A first contact progress page is displayed, where the first contact progress page includes at least one of a call status when calling the vehicle owner through the first virtual phone number and time information corresponding to the call status.

6. The method according to claim 1, characterized in that In response to the contact object triggering an operation of applying for a contact option in the contact service interface, querying the contact information of the owner of the first vehicle based on the license plate number of the first vehicle includes: In response to a triggering operation by the contact object on a contact application option in the contact service interface, acquiring object information of the contact object, the object information of the contact object including at least one of location information and contact information of the contact object; If it is determined based on the license plate number of the first vehicle and the object information of the contact object that there is no ongoing contact task between the contact object and the vehicle owner, the contact information of the owner of the first vehicle is queried based on the license plate number of the first vehicle.

7. The method according to claim 1, characterized in that The step of sending a contact request to the vehicle owner through the first virtual contact method in response to the contact object triggering the option of contacting the vehicle owner through the virtual number includes: In response to the contact object triggering an operation on the virtual number contact vehicle owner option, obtaining a recognition time of the license plate number of the first vehicle; If the time interval between the recognition time of the license plate number of the first vehicle and the triggering time of the virtual number contacting the vehicle owner option is less than a preset value, a contact request is sent to the vehicle owner through the first virtual contact method.

8. The method according to any one of claims 1 to 7, characterized in that If the contact information of the vehicle owner is not found based on the license plate number of the first vehicle, or the vehicle owner is not contacted through the first virtual contact information, or the generation of the first virtual contact information fails, the method further includes: Sending a first request to an information service platform, the first request including the license plate number of the first vehicle, the first request being used to request the information service platform to query the contact information of the vehicle owner using the license plate number of the first vehicle, and to contact the vehicle owner using the contact information of the vehicle owner; receiving first contact result information with the vehicle owner sent by the information service platform, the first contact result information including at least one of a contact status between the information service platform and the vehicle owner and time information corresponding to the contact status; A second contact progress page is displayed, where the second contact progress page includes the first contact result information.

9. The method according to claim 8, characterized in that Displaying a re-apply option on the second contact progress page after a preset time of receiving the first contact result information, the method further comprising: In response to a triggering operation of the re-application option by the contact object, resending the first request to the information service platform; receiving second contact result information with the vehicle owner resent by the information service platform, the second contact result information including at least one of a contact status when the information service platform re-contacts the vehicle owner and time information corresponding to the contact status; A third contact progress page is displayed, where the third contact progress page includes the second contact result information resent by the information service platform.

10. An object contact method, characterized in that: Applied to a second terminal device corresponding to the vehicle owner, the method includes: Receiving a contact request sent by a first terminal device through a first virtual contact method, where the first terminal device is a terminal device corresponding to a contact object; Among them, the first virtual contact information is generated based on the contact information of the owner of the first vehicle, the first vehicle is the vehicle of the contacted object, the contact information of the owner of the first vehicle is obtained based on the license plate number of the first vehicle, and the license plate number of the first vehicle is obtained by the first terminal device taking a photo and identifying the license plate number of the first vehicle.

11. The method according to claim 10, characterized in that If the vehicle owner's contact information is the vehicle owner's phone number, and the first virtual contact information is a first virtual phone number, then receiving a contact request sent by the first terminal device through the first virtual contact information includes: Receive a call request sent by the first terminal device through the first virtual telephone number.

12. The method according to claim 11, characterized in that The method further comprises: Receiving first notification information sent by the first terminal device through the first virtual telephone number; The first notification information includes the object information of the contact object, the object information of the contact object is input by the contact object in the contact service interface, and the object information of the contact object includes at least one of the location information and contact information of the contact object.

13. The method according to claim 12, characterized in that The first notification information includes a first contact information link, and the method further includes: In response to the triggering operation of the first contact information link, the contact service platform display interface corresponding to the car owner is displayed, and the contact service platform display interface includes at least one of the following: object information of the contact object, call status when calling the car owner through the first virtual phone number, and time information corresponding to the call status.

14. The method according to claim 11, characterized in that If the contact service platform corresponding to the contact object fails to query the contact information of the vehicle owner based on the license plate number of the first vehicle, or fails to contact the vehicle owner through the first virtual contact information, or fails to generate the first virtual contact information, the method further includes: Receive contact requests sent by the information service platform; Receiving a second notification message sent by the information service platform; Among them, the second notification information is sent by the information service platform after sending a contact request to the second terminal device through the contact information of the car owner based on the first request. The first request includes the license plate number of the first vehicle. The first request is used to request the information service platform to query the contact information of the car owner through the license plate number of the first vehicle, and contact the car owner through the contact information of the car owner. The second notification information includes the object information of the contact object.

15. The method according to claim 14, characterized in that The method further comprises: Receiving third-party notification information sent by the information service platform; Among them, the third notification information is sent by the information service platform after resending the contact request to the second terminal device through the car owner's contact information based on the resent first request. The resent first request is sent by the first terminal device when the contact object triggers the reapplication option in the second contact progress page, and the third notification information includes the object information of the contact object.

16. The method according to claim 14 or 15, characterized in that The i-th notification information includes an i-th contact information link, and the method further includes: In response to the triggering operation of the i-th contact information link, the contact service platform display interface corresponding to the vehicle owner is displayed, and the contact service platform display interface includes at least one of the following information: object information of the contact object, the call status when calling the vehicle owner through the information service platform, and time information corresponding to the call status. If the i-th notification information is the second notification information, the i-th contact information link is the second contact information link; if the i-th notification information is the third notification information, the i-th contact information link is the third contact information link, and i is a positive integer.

17. An object contact device, characterized in that: Applied to a first terminal device corresponding to a contact object, the apparatus includes: an identification unit, configured to, in response to a triggering operation by the contact party on an option to identify a license plate number in a contact service interface, display the license plate number of a first vehicle identified by photographing in the contact service interface, where the first vehicle is a vehicle of the contact party; a query unit, configured to, in response to a triggering operation by the contact object on a request for a contact option in the contact service interface, display a virtual number contact owner option in the contact service interface when contact information of the owner of the first vehicle is found based on the license plate number of the first vehicle; The communication unit sends a contact request to the second terminal device of the car owner through a first virtual contact method in response to the contact object triggering the virtual number contact option of the car owner, where the first virtual contact method is generated based on the queried contact information of the car owner.

18. An object contact device, characterized in that: Applied to the second terminal device corresponding to the car owner, the device includes: a transceiver unit, configured to receive a contact request sent by a first terminal device via a first virtual contact method, where the first terminal device is a terminal device corresponding to a contact object; Among them, the first virtual contact information is generated based on the contact information of the owner of the first vehicle, the first vehicle is the vehicle of the contacted object, the contact information of the owner of the first vehicle is obtained based on the license plate number of the first vehicle, and the license plate number of the first vehicle is obtained by the first terminal device taking a photo and identifying the license plate number of the first vehicle.

19. An electronic device comprising a processor and a memory; The memory is used to store computer programs; The processor is configured to execute the computer program to implement the method according to any one of claims 1 to 9 or 10 to 16.

20. A computer-readable storage medium, characterized in that For storing computer programs; The computer program enables a computer to execute the method according to any one of claims 1 to 9 or 10 to 16 above.

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