Power system work order generation method and device based on one-key repair request

Abstract

The invention discloses a power system work order generation method and device based on one-key repair reporting, and the method comprises the steps: receiving a repair reporting message sent by a one-key repair reporting terminal, and determining an initiation address of the repair reporting message; according to the initiating address, judging whether the terminal is in an area range in which planned power failure / fault power failure information is reported: if so, feeding back a message that the area in which the terminal is located is being overhauled / repaired to the repair terminal; if not, acquiring power utilization monitoring data of a repair message initiating position, and determining a suspected inspection problem according to the power utilization monitoring data; meanwhile, a fault clue description request is sent to the one-key repair terminal; and if effective fault clues are received within a certain time, determining suspected inspection problems according to the effective fault clues, merging the suspected inspection problems, and generating a work order according to the merged suspected inspection problems and addresses. According to the invention, the suspected inspection problem can be locked in combination with the power utilization monitoring data, and the first-aid repair efficiency is improved.

Description

Technical Field

[0001] The present invention belongs to the technical field of power operation and maintenance, and in particular relates to a method and device for generating a power system work order based on one-click repair reporting. Background Art

[0002] The statements in this section merely provide background information related to the present invention and do not necessarily constitute prior art.

[0003] Currently, residents typically call the repair hotline after discovering a power outage and describing the problem. Typically, they must provide at least their address and a brief description. To improve repair efficiency, some residents provide relatively detailed descriptions, such as "Some of my neighbors' power outages also occurred, while others didn't, and my home's power breaker didn't trip." However, for special groups like the elderly, who are unfamiliar with smartphones or operating them, timely repair reporting is impossible if no one else is around when the outage occurs. Furthermore, even if a repair hotline is successfully dialed, the general understanding of power failures and / or limited verbal expression skills may prevent them from providing an effective description, forcing repair personnel to conduct a detailed investigation upon arrival. Summary of the Invention

[0004] In order to overcome the above-mentioned deficiencies of the prior art, the present invention provides a method and device for generating work orders for an electric power system based on one-click repair reporting, which can quickly identify suspected inspection problems in the absence of repair reporting information and improve emergency repair efficiency.

[0005] To achieve the above-mentioned object, a first aspect of the present invention provides a method for generating a power system work order based on one-click repair reporting, comprising the following steps:

[0006] Receive the repair message sent by the one-key repair terminal and determine the originating address of the repair message;

[0007] Based on the initiating address, determine whether it is within the area where the planned power outage / fault power outage information has been reported:

[0008] If so, a message indicating that the area is undergoing repair / emergency maintenance is fed back to the repair terminal;

[0009] If not, obtain the electricity consumption monitoring data of the location where the repair message is initiated, and determine the suspected audit problem based on the electricity consumption monitoring data; at the same time, send a fault clue description request to the one-key repair terminal;

[0010] If no response is received within a certain period of time, or no valid fault clues are received, a work order will be generated based on the suspected audit issue and address;

[0011] If valid fault clues are received within a certain period of time, suspected audit issues will be determined based on the valid fault clues, and the suspected audit issues determined based on the electricity consumption monitoring data and the valid fault clues will be merged. A work order will be generated based on the merged suspected audit issues and addresses.

[0012] In some embodiments, the identification information, address, and contact information of the one-key repair reporting terminal are pre-associated and stored.

[0013] In some embodiments, a fault clue troubleshooting library is pre-established, which includes fault clue keywords that users can troubleshoot by themselves, the troubleshooting order of fault clues, and possible fault causes associated with the last-level fault clues; the fault clue description request is guided in a question-and-answer manner based on the troubleshooting order of the fault clues, and one or more fault clues are obtained, and suspected audit issues are determined based on the one or more fault clues.

[0014] In some embodiments, repair information within a period of time within the building where the initiating location is located is obtained;

[0015] Based on the repair reports within the current period, determine whether there are other repair reports in the building. If there are no other repair reports, or if there are other repair reports, and the proportion of repair reports in the building to the proportion of residents in the building is less than the set threshold, it is considered a single-household power outage.

[0016] If there are other repair reports and the proportion of repair reports in the building to the number of residents in the building is greater than the set threshold, the concentration of the addresses corresponding to all repair reports is analyzed. If there is a concentration phenomenon on each floor, it is considered a power outage in the area;

[0017] The judgment result of single-household power outage or area power outage is written into the work order.

[0018] In some embodiments, after determining whether the outage is a single household or a district-wide outage based on the repair message, voltage monitoring data of each household in the building where the initiating address is located is also obtained;

[0019] If only the voltage at the initiating address has obvious abnormalities, or the proportion of households with obvious abnormal voltages is less than the set threshold, it is confirmed as a single-household power outage; if the proportion of households with obvious abnormal voltages is greater than the set threshold, the concentration of these household addresses is analyzed. If there is a concentration phenomenon on each floor, it is confirmed as a district power outage.

[0020] In some embodiments, repair reports within a certain period of time within the cell are obtained at set time intervals; repair reports with the same day are merged as one repair report; if the number of repair reports within the time period exceeds a set threshold, it is considered that there are frequent power outages in the area, and a frequent power outage warning reminder is generated.

[0021] A second aspect of the present invention provides a device for generating a work order for a power system based on one-click repair reporting, comprising:

[0022] A repair message acquisition module is configured to receive a repair message sent by a one-click repair terminal and determine an originating address of the repair message;

[0023] The repair message verification module is configured to determine whether the initiating address is within the area where the planned power outage / fault power outage information has been reported based on the initiating address: if so, feedback to the repair terminal that the area is under maintenance / emergency repair; if not, enter the work order generation module;

[0024] A work order generation module is configured to obtain power consumption monitoring data of the location where the repair message is initiated, determine suspected audit issues based on the power consumption monitoring data, and simultaneously send a fault clue description request to the one-click repair terminal;

[0025] If no response is received within a certain period of time, or no valid fault clues are received, a work order will be generated based on the suspected audit issue and address;

[0026] If valid fault clues are received within a certain period of time, suspected audit issues will be determined based on the valid fault clues, and the suspected audit issues determined based on the electricity consumption monitoring data and the valid fault clues will be merged. A work order will be generated based on the merged suspected audit issues and addresses.

[0027] A third aspect of the present invention provides an electronic device, comprising a processor and a memory, wherein the memory stores computer instructions, and when the computer instructions are executed by the processor, the electronic device executes the method described.

[0028] A fourth aspect of the present invention provides a computer-readable storage medium having a computer program stored thereon, which implements the method described above when the program is executed by a processor.

[0029] A computer program product comprises a computer program, wherein when the computer program is executed by a processor, the computer program implements the method.

[0030] One or more of the above technical solutions can assist special need groups such as the elderly to solve the problem of difficulty in seeking help by making phone calls on their own. In addition, since the elderly generally have limited knowledge of power failures and / or limited language expression ability, one or more suspected inspection problems can be identified based on automatic power consumption monitoring data, or combined with fault clues and power consumption monitoring data provided by users, thereby providing a reference for emergency repair personnel to investigate and improving emergency repair efficiency. BRIEF DESCRIPTION OF THE DRAWINGS

[0031] The accompanying drawings, which constitute a part of the present invention, are used to provide a further understanding of the present invention. The exemplary embodiments of the present invention and their descriptions are used to explain the present invention and do not constitute improper limitations on the present invention.

[0032] Figure 1 The figure is an overall flow chart of a method for generating a power system work order based on one-click repair reporting in an embodiment of the present invention. DETAILED DESCRIPTION

[0033] The following describes embodiments of the present application in more detail with reference to the accompanying drawings. Although certain embodiments of the present application are shown in the accompanying drawings, it should be understood that the present application can be implemented in various forms and should not be construed as limited to the embodiments described herein. Instead, these embodiments are provided to provide a more thorough and complete understanding of the present application. It should be understood that the drawings and embodiments of the present application are for illustrative purposes only and are not intended to limit the scope of protection of the present application.

[0034] In the description of the embodiments of the present application, the term “including” and similar terms should be understood as open inclusion, that is, “including but not limited to.” The term “based on” should be understood as “at least partially based on.”

[0035] To address the problem that elderly people living alone find it difficult to quickly and effectively report power failures, one or more embodiments of the present invention provide a call communication system, which includes a one-touch repair terminal and a server, and the server can be connected to an existing smart grid system. For ease of operation, the one-touch repair terminal is provided with a one-touch repair button. When encountering a power outage or other emergency situation, the user directly operates the one-touch repair button to automatically connect to the server. The server pre-stores the contact communication methods bound to the one-touch repair terminal, including relatives' numbers, power grid member numbers, and emergency repair personnel numbers. When the server receives a repair request, it can directly initiate various forms of notifications such as text messages and phone calls through the above-mentioned contact communication methods, ensuring that elderly people living alone or other special groups at home can quickly, accurately, and promptly contact power supply service personnel to provide assistance and resolve difficulties when encountering power outages or other situations, avoiding the situation where the elderly are unable to report repairs due to inconvenience in using phones or smartphones.

[0036] As an example, the one-key repair terminal includes a chip and a one-key repair button connected to the chip, a power module, a voice input module, a voice output module and a communication module. It has low energy consumption, supports use in off-power mode, does not shut down during power outages, and can communicate in an off-power state. The device is highly convenient, easy to operate and install, and can be easily carried and installed in any scene (bedroom, living room, bathroom, etc.) to realize various scene applications.

[0037] However, based on the above system, it can only ensure that the power supply service personnel can be contacted quickly and then a work order can be issued. However, since the elderly are likely unable to clearly explain the cause of the fault and the on-site situation in detail, it is difficult to identify the possible cause of the fault. The repair personnel can only find out the cause of the fault after arriving at the scene for on-site inspection, and the repair efficiency is low. Based on this, in order to further improve the repair efficiency and shorten the fault time, one or more embodiments of the present invention also provide a power system fault location method based on one-click repair, which is applied to the server and includes the following steps:

[0038] Step 1: Receive the repair message sent by the one-key repair terminal and determine the originating address of the repair message;

[0039] Step 2: Based on the initiating address, determine whether it is within the area where the planned power outage / fault power outage information has been reported. If so, feedback to the repair terminal that the area is undergoing maintenance / emergency repair; if not, proceed to step 3;

[0040] Step 3: Obtain electricity monitoring data for the location where the repair message was initiated, and determine suspected audit issues based on the electricity monitoring data; at the same time, send a fault clue description request to the one-click repair terminal; if no reply is received within a certain period of time, or no valid fault clue is received, proceed to step 4; if a valid fault clue is received within a certain period of time, proceed to step 5;

[0041] Step 4: Generate a work order based on the suspected audit issue and address.

[0042] Step 5: Determine suspected audit issues based on the effective fault clues, merge the suspected audit issues determined based on the electricity monitoring data and the effective fault clues, and generate a work order based on the merged suspected audit issues and addresses.

[0043] With the one-click repair reporting terminal, elderly people can operate independently even when they are alone at home. Regardless of whether they can clearly describe the situation, they can analyze suspected audit issues and provide reference for subsequent repair personnel, improving repair efficiency and shortening the impact of the fault. Specifically, if no valid fault clues are received, the analysis is based on electricity monitoring data. If valid fault clues are received, the combined valid fault clues and electricity monitoring data are used to comprehensively determine the suspected audit issues, which in turn provide reference for repair personnel.

[0044] The server pre-stores identification information of the repair terminal, as well as address and contact information bound to the repair terminal. The contact information includes contact information of relatives and power grid workers, as well as emergency repair service telephone numbers.

[0045] In step 1, the repair message also includes the identification information of the repair terminal; in step 2, while feeding back to the repair terminal the message that the area where the repair terminal is located is undergoing maintenance / emergency repair, the contact information bound to the repair terminal is also obtained, and a notification is sent synchronously, wherein the notification includes the address of the repair terminal.

[0046] In step 3, the situation in which no reply can be received is that the elderly person did not answer the call, or did not speak after answering the call, and the voice could not be recognized, etc. The situation in which no effective reply can be received is mainly that the elderly person did not express himself clearly. In addition, due to the public's lack of knowledge about power failures, even if a reply is received, it is likely to be a common word such as "power outage" or "no electricity", and the information is relatively vague. In order to obtain information with more reference value, in some embodiments, a guided question-and-answer method is adopted. Specifically, a fault clue troubleshooting library is pre-established. The fault clue troubleshooting library includes fault clue keywords that users can troubleshoot by themselves, the troubleshooting order of fault clues, and the possible fault causes associated with the last-level fault clues. Through question-and-answer guidance, one or more fault clues are obtained, and suspected audit issues are determined based on the one or more fault clues.

[0047] As an example, voice-guided questioning can be used to select questions, such as: Is there a partial or total power outage at home? If the answer is partial power outage, it is determined to be an internal fault, and the user is informed of the property boundary point and needs to be addressed by an electrician. If the answer is total power outage, the user is asked whether to check the circuit breaker. If the answer is "checked", the user is asked whether the circuit breaker has been tripped. If it has been tripped, press 1, if it has not tripped, press 2... Through the above guided question-and-answer system, a preliminary investigation can be carried out to obtain one or more suspected audit issues. Understandably, for elderly people living alone, the second question may be answered as "no check", and then all possible fault causes related to the total power outage are suspected audit issues. If the answer to the third question is "no tripping", then the suspected audit issues are multiple fault causes associated with the total power outage that did not trip.

[0048] The power outage may occur together in the same area (for example, in the same building), or it may be an individual case caused by irregular household electricity use, or it may be a homogeneous problem caused by regional root problems (such as the aging of the community power system) that occurs repeatedly in different households and buildings in the area, which are recorded as single-household power outage, area power outage and frequent area power outage respectively. If the fault is not an isolated case, it is likely that other neighbors will also report it, and when repairing, many residents will not pay attention to the situation of their neighbors. Therefore, if it is possible to obtain repair messages from the same community and the same building within a period of time, it is also possible to conduct early analysis of the fault and improve the targeted handling. Therefore, in order to distinguish the above-mentioned different types of faults, in the step 3, according to the initiating location, the repair message within a period of time within the community is obtained, from the building scale to the community scale, with the help of short-term repair messages to long-term repair messages, combined with electricity monitoring data, a comprehensive judgment is made as to whether it is a single-household power outage or an area power outage, and the following judgment process is performed:

[0049] First, based on the repair reports within the current period (e.g., within 12 hours), determine whether there are other repair reports in the building:

[0050] If there are no other repair reports, or if there are other repair reports and the proportion of repair reports in the building to the total number of households in the building is less than the set threshold, it is considered a single-household power outage;

[0051] If there are other repair reports and the proportion of repair reports in that building to the total number of residents in that building exceeds a set threshold, considering that power supply areas may be divided by building, and tall buildings may also be divided by floor, we determine whether it is a regional power outage based on floor clustering. Specifically, we analyze the concentration of addresses corresponding to all repair reports. If there is floor clustering, it is considered a regional power outage.

[0052] Residents may not find out about the power outage at home in time due to reasons such as being out of the house, so there will be a delay in reporting the problem. The repair information in the current period is likely to be missed compared to reality. Therefore, in order to make the above judgment more accurate, it can also be verified with the help of electricity monitoring data. Specifically, the voltage monitoring data of each household in the building where the initiating address is located is obtained. If only the voltage of the initiating address is obviously abnormal, or the proportion of households with obvious abnormal voltage is less than the set threshold, it is confirmed as a single-household power outage; if the proportion of households with obvious abnormal voltage is greater than the set threshold, the concentration of these household addresses is analyzed. If there is a floor concentration phenomenon, it is confirmed as a district power outage. It can be understood that although the judgment logic is similar to the above, due to the different data based on which the judgment is made, the conclusion after verification through voltage monitoring data may be different from the conclusion obtained only through the repair message.

[0053] Faults such as line aging are related to the time when the power system in the community was laid. For the community, this is a common hidden danger. Moreover, due to the different locations of aging, the power outage caused by this type of problem may be a power outage on a single floor of a building, or it may be a power outage for the entire building. Regardless of the phenomenon, as the degree of aging of the equipment and lines in the power system deepens, or as more and more parts fail due to aging, the frequency of power outages will increase. In order to discover this hidden danger as early as possible, the community is used as the statistical area, and statistics of repair messages are collected at set time intervals. Specifically, at set time intervals (for example, within 2 months), based on the repair messages within this time interval, in order to avoid data interference caused by a large number of concentrated repair messages when the area is out of power, the repair messages with the same repair time are merged as one repair report. If the number of repair reports within this time period exceeds the set threshold, it is considered that there are frequent power outages in the area, and a "frequent power outage warning reminder" is generated, so as to focus on monitoring, avoid the recurrence of the fault, and further reduce the number of work orders.

[0054] In steps 4 and 5, determining suspected audit issues based on the electricity monitoring data specifically includes:

[0055] If the power outage occurs to a single household:

[0056] (1) Determine whether there is any outstanding payment at this address. If so, it may be due to a power outage due to outstanding payment. The cause of the fault is "power outage due to outstanding payment". Based on the contact information, send a notification text message to the relatives to remind them to pay the bill on time.

[0057] (2) If there is no outstanding payment and there is a total power outage, and the voltage or current physical quantity collected in real time suddenly drops to 0, the cause of the fault is a short circuit or open circuit, and a notification text message is sent to the relatives to remind them to ask an electrician to check it out in time.

[0058] In the above two situations, the generated work orders are only stored and not distributed.

[0059] If the power outage occurs in the area:

[0060] Obtain all repair reports within the area, identify potential fault clues related to the area's power outage, and prioritize circuits for inspection based on these clues. The electrical equipment on these circuits will be inspected as suspected issues for inspection. These clues include abnormal phenomena preceding the outage, such as unusual sounds or flickering lights from electrical equipment. For example, a user may report hearing a buzzing sound from an appliance before the outage, which could be a precursor to a short circuit within the appliance. This allows for focused inspection of the electrical equipment on that user's circuit.

[0061] In addition, suspected audit issues also include checking the distribution boxes of users in the affected area: whether the main circuit breaker has tripped; if so, try to reset it and observe whether it trips again; whether the circuit breakers and fuses of each branch are blown or damaged; observe whether the wiring in the distribution box has any abnormal conditions such as burning or smoking.

[0062] One or more embodiments of the present invention further provide a device for generating a work order for a power system based on one-click repair reporting, comprising:

[0063] A repair message acquisition module is configured to receive a repair message sent by a one-click repair terminal and determine an originating address of the repair message;

[0064] The repair message verification module is configured to determine whether the initiating address is within the area where the planned power outage / fault power outage information has been reported based on the initiating address: if so, feedback to the repair terminal that the area is under maintenance / emergency repair; if not, enter the work order generation module;

[0065] A work order generation module is configured to obtain power consumption monitoring data of the location where the repair message is initiated, determine suspected audit issues based on the power consumption monitoring data, and simultaneously send a fault clue description request to the one-click repair terminal;

[0066] If no response is received within a certain period of time, or no valid fault clues are received, a work order will be generated based on the suspected audit issue and address;

[0067] If valid fault clues are received within a certain period of time, suspected audit issues will be determined based on the valid fault clues, and the suspected audit issues determined based on the electricity consumption monitoring data and the valid fault clues will be merged. A work order will be generated based on the merged suspected audit issues and addresses.

[0068] One or more embodiments of the present invention further provide an electronic device that can be used to implement the method for generating a power system work order based on one-click repair reporting in the above embodiments. The electronic device includes one or more processors, one or more memories coupled to the processors, and a communication module coupled to the processors.

[0069] The memory may include one or more non-volatile memories and one or more volatile memories. Examples of non-volatile memories include, but are not limited to, at least one of the following: read-only memory (ROM), erasable programmable read-only memory (EPROM), flash memory, hard disk, compact disc (CD), digital video disc (DVD) or other magnetic storage and / or optical storage. Examples of volatile memories include, but are not limited to, at least one of the following: random access memory (RAM), or other volatile memories that do not persist during the duration of a power outage. The computer program may be stored in the ROM. When the processor executes the computer program, the above-mentioned method for generating a power system work order based on one-click repair is implemented.

[0070] In some embodiments, the program may be tangibly contained in a computer-readable medium, which may be included in a device (such as a memory) or other storage device accessible by the device. The program may be loaded from the computer-readable medium to the RAM for execution. The computer-readable medium may include any type of tangible non-volatile memory, such as a ROM, EPROM, flash memory, or hard disk. The computer-readable storage medium stores a computer program, which, when executed by a processor, implements the above-mentioned method for generating a power system work order based on one-click repair.

[0071] In the above embodiments, it can be implemented in whole or in part by software, hardware, firmware or any combination thereof. When implemented using software, it can be implemented in whole or in part in the form of a computer program product. The computer program product includes one or more computer instructions. When the computer program instructions are loaded and executed on a server or terminal, the process or function described in the embodiment of the present application is generated in whole or in part. The computer instructions can be stored in a computer-readable storage medium or transmitted from one computer-readable storage medium to another computer-readable storage medium. For example, the computer instructions can be transmitted from one website, computer, server or data center to another website, computer, server or data center via a wired (e.g., coaxial cable, optical fiber, digital subscriber line) or wireless (e.g., infrared, wireless, microwave, etc.) method. The computer-readable storage medium can be any available medium that can be accessed by a server or terminal or a data storage device such as a server or data center that includes one or more available media. The available medium can be a magnetic medium (e.g., a floppy disk, a hard disk, and a tape, etc.), an optical medium (e.g., a digital video disk (DVD), etc.), or a semiconductor medium (e.g., a solid-state drive, etc.).

[0072] In addition, although adopting specific order to describe each operation, this should be understood as requiring such operation to be carried out with shown specific order or with sequential order, or requiring all illustrated operations to be carried out to obtain desired result.Under certain environment, multitasking and parallel processing may be advantageous.Similarly, although comprising some specific implementation details in the above discussion, these should not be interpreted as limiting the scope of the application.Some features described in the context of independent embodiment can also be implemented in a single implementation in combination.On the contrary, the various features described in the context of independent implementation also can be implemented in a plurality of implementations individually or in the mode of any suitable subcombination.

[0073] Although the subject matter has been described in language specific to structural features and / or methodological logical acts, it should be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or acts described above. Rather, the specific features and acts described above are merely example forms of implementing the claims.

Claims

1. A method for generating a work order for a power system based on one-click repair reporting, characterized in that: The following steps are involved: Receive the repair message sent by the one-key repair terminal and determine the originating address of the repair message; Based on the initiating address, determine whether it is within the area where the planned power outage / fault power outage information has been reported: If so, a message indicating that the area is undergoing repair / emergency maintenance is fed back to the repair terminal; If not, obtain the electricity consumption monitoring data of the location where the repair message is initiated, and determine the suspected audit problem based on the electricity consumption monitoring data; at the same time, send a fault clue description request to the one-key repair terminal; If no response is received within a certain period of time, or no valid fault clues are received, a work order will be generated based on the suspected audit issue and address; If valid fault clues are received within a certain period of time, suspected audit issues will be determined based on the valid fault clues, and the suspected audit issues determined based on the electricity consumption monitoring data and the valid fault clues will be merged. A work order will be generated based on the merged suspected audit issues and addresses.

2. The method for generating a power system work order based on one-click repair reporting according to claim 1, characterized in that: The identification information, address and contact information of the one-key repair reporting terminal are stored in association in advance.

3. The method for generating a power system work order based on one-click repair reporting according to claim 1, characterized in that: A fault clue troubleshooting library is established in advance, which includes fault clue keywords that users can troubleshoot by themselves, the troubleshooting order of fault clues, and the possible fault causes associated with the last-level fault clues; the fault clue description request is guided in a question-and-answer manner based on the troubleshooting order of the fault clues, and one or more fault clues are obtained, and suspected audit issues are determined based on the one or more fault clues.

4. The method for generating a power system work order based on one-click repair reporting according to claim 1, characterized in that: Furthermore, according to the originating location, repair information within a period of time within the building where the originating location is located is obtained; Based on the repair reports within the current period, determine whether there are other repair reports in the building. If there are no other repair reports, or if there are other repair reports, and the proportion of repair reports in the building to the proportion of residents in the building is less than the set threshold, it is considered a single-household power outage. If there are other repair reports and the proportion of repair reports in the building to the number of residents in the building is greater than the set threshold, the concentration of the addresses corresponding to all repair reports is analyzed. If there is a concentration phenomenon on each floor, it is considered a power outage in the area; The judgment result of single-household power outage or area power outage is written into the work order.

5. The method for generating a power system work order based on one-click repair reporting according to claim 4, characterized in that: After determining whether the outage is a single household or a district-wide power outage based on the repair report, the voltage monitoring data of each household in the building where the initiating address is located is also obtained; If only the voltage at the initiating address is significantly abnormal, or the proportion of households with significantly abnormal voltage is less than the set threshold, it is confirmed as a single-household power outage; If the proportion of households with obvious voltage anomalies is greater than the set threshold, the concentration of these household addresses will be analyzed. If there is a concentration phenomenon on each floor, it will be confirmed that there is a power outage in the area.

6. The method for generating a power system work order based on one-click repair reporting according to claim 4, characterized in that: At set time intervals, repair reports within a certain period of time within the cell are obtained; repair reports with the same day are merged as one repair report. If the number of repair reports within this time period exceeds the set threshold, it is considered that there are frequent power outages in the area, and a frequent power outage warning reminder is generated.

7. A device for generating work orders for a power system based on one-click repair reporting, characterized in that: include: A repair message acquisition module is configured to receive a repair message sent by a one-click repair terminal and determine an originating address of the repair message; The repair message verification module is configured to determine whether the initiating address is within the area where the planned power outage / fault power outage information has been reported based on the initiating address: if so, feedback to the repair terminal that the area is under maintenance / emergency repair; if not, enter the work order generation module; A work order generation module is configured to obtain power consumption monitoring data of the location where the repair message is initiated, determine suspected audit issues based on the power consumption monitoring data, and simultaneously send a fault clue description request to the one-click repair terminal; If no response is received within a certain period of time, or no valid fault clues are received, a work order will be generated based on the suspected audit issue and address; If valid fault clues are received within a certain period of time, suspected audit issues will be determined based on the valid fault clues, and the suspected audit issues determined based on the electricity consumption monitoring data and the valid fault clues will be merged. A work order will be generated based on the merged suspected audit issues and addresses.

8. An electronic device, characterized in that: The electronic device comprises a processor and a memory, wherein computer instructions are stored in the memory. When the computer instructions are executed by the processor, the electronic device executes the method according to any one of claims 1 to 6.

9. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the program is executed by a processor, the method according to any one of claims 1 to 6 is implemented.

10. A computer program product, comprising a computer program, characterized in that: When the computer program is executed by a processor, the method according to any one of claims 1 to 6 is implemented.

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