Interaction interface display method and device, computer device, and storage medium

Abstract

The application relates to an interactive interface display method and device, computer equipment and a storage medium. The method comprises the following steps: displaying a question and answer interactive interface, wherein the question and answer interactive interface comprises an interactive entrance and a content display area; in response to a query operation triggered based on the interactive entrance, displaying query information corresponding to the query operation in the content display area, and displaying prompt information corresponding to a current processing stage of the query information in the content display area; the query information corresponds to multiple different processing stages, the prompt information corresponding to different processing stages is different, and the prompt information is generated based on the type and keywords of the processing content of the current processing stage. The method can improve the human-computer interaction experience.

Description

Technical Field

[0001] This application relates to the field of artificial intelligence technology, and in particular to an interactive interface display method, apparatus, computer device, and storage medium. Background Technology

[0002] With the development of artificial intelligence technology, various question-answering applications (APPs) have emerged. Question-answering APPs can analyze and process input queries and output corresponding response information.

[0003] However, in traditional technologies, question-and-answer apps suffer from poor human-computer interaction during the analysis and thinking process. Summary of the Invention

[0004] Therefore, it is necessary to provide an interactive interface display method, device, computer equipment, and storage medium that can improve the human-computer interaction experience in response to the above-mentioned technical problems.

[0005] Firstly, this application provides an interactive interface display method, including:

[0006] Display a question-and-answer interaction interface, which includes an interaction entry point and a content display area;

[0007] In response to an inquiry operation triggered by the interactive entry point, the inquiry information corresponding to the inquiry operation is displayed in the content display area, and a prompt message corresponding to the current processing stage of the inquiry information is also displayed in the content display area. The inquiry information corresponds to multiple different processing stages, and the prompt message corresponding to different processing stages is different. The prompt message is generated based on the type of the current processing stage and the keywords of the processing content.

[0008] In one embodiment, the method further includes:

[0009] When switching from the previous processing stage to the current processing stage, the prompt information corresponding to the previous processing stage is overwritten in the content display area using the prompt information of the current processing stage.

[0010] In one embodiment, the method further includes:

[0011] After all processing stages of the inquiry information are completed, the prompt information is removed, and the corresponding response information is displayed in the content display area.

[0012] In one embodiment, displaying the prompt information corresponding to the current processing stage of the query information in the content display area includes:

[0013] If the current processing stage is the initial stage, a pre-set default prompt message is displayed in the content display area.

[0014] In one embodiment, displaying the prompt information corresponding to the current processing stage of the query information in the content display area includes:

[0015] Information elements are displayed in the content display area, and the prompt information is displayed in the information elements.

[0016] In one embodiment, the process of generating the prompt information includes:

[0017] Determine the intent information of the inquiry;

[0018] Based on the intent information, determine the different processing stages corresponding to the query information;

[0019] For the current processing stage in different processing stages, the prompt information is generated based on the type of the current processing stage and the keywords of the processing content.

[0020] In one embodiment, the prompt information includes icon information and / or text information, and the generation of the prompt information based on the type of the current processing stage and the keywords of the processing content includes at least one of the following:

[0021] The text information is generated based on the type of the current processing stage and the keywords of the processing content;

[0022] The icon information is determined based on the type of the current processing stage and the preset mapping relationship; the preset mapping relationship includes the mapping relationship between different types of processing stages and their corresponding icon information.

[0023] In one embodiment, the method further includes:

[0024] During the processing of the query information, in response to a new query operation triggered based on the interaction entry, the new query information corresponding to the new query operation is displayed in the content display area, and a prompt message corresponding to the current processing stage of the new query information is displayed in the content display area.

[0025] Secondly, this application also provides an interactive interface display device, comprising:

[0026] The first display module is used to display a question-and-answer interaction interface, which includes an interaction entry point and a content display area.

[0027] The second display module is used to respond to an inquiry operation triggered based on the interactive entry point, display the inquiry information corresponding to the inquiry operation in the content display area, and display the prompt information corresponding to the current processing stage of the inquiry information in the content display area; the inquiry information corresponds to multiple different processing stages, and the prompt information corresponding to different processing stages is different, and the prompt information is generated based on the type of the current processing stage and the keywords of the processing content.

[0028] Thirdly, this application also provides a computer device, including a memory and a processor, wherein the memory stores a computer program, and the processor executes the computer program to perform the following steps:

[0029] Display a question-and-answer interaction interface, which includes an interaction entry point and a content display area;

[0030] In response to an inquiry operation triggered by the interactive entry point, the inquiry information corresponding to the inquiry operation is displayed in the content display area, and a prompt message corresponding to the current processing stage of the inquiry information is also displayed in the content display area. The inquiry information corresponds to multiple different processing stages, and the prompt message corresponding to different processing stages is different. The prompt message is generated based on the type of the current processing stage and the keywords of the processing content.

[0031] Fourthly, this application also provides a computer-readable storage medium having a computer program stored thereon, which, when executed by a processor, performs the following steps:

[0032] Display a question-and-answer interaction interface, which includes an interaction entry point and a content display area;

[0033] In response to an inquiry operation triggered by the interactive entry point, the inquiry information corresponding to the inquiry operation is displayed in the content display area, and a prompt message corresponding to the current processing stage of the inquiry information is also displayed in the content display area. The inquiry information corresponds to multiple different processing stages, and the prompt message corresponding to different processing stages is different. The prompt message is generated based on the type of the current processing stage and the keywords of the processing content.

[0034] Fifthly, this application also provides a computer program product, including a computer program that, when executed by a processor, performs the following steps:

[0035] Display a question-and-answer interaction interface, which includes an interaction entry point and a content display area;

[0036] In response to an inquiry operation triggered by the interactive entry point, the inquiry information corresponding to the inquiry operation is displayed in the content display area, and a prompt message corresponding to the current processing stage of the inquiry information is also displayed in the content display area. The inquiry information corresponds to multiple different processing stages, and the prompt message corresponding to different processing stages is different. The prompt message is generated based on the type of the current processing stage and the keywords of the processing content.

[0037] The aforementioned interactive interface display method, device, computer equipment, and storage medium, by displaying a question-and-answer interactive interface, including an interaction entry point and a content display area, can respond to a query operation triggered by the interaction entry point. The content display area displays the query information corresponding to the query operation and the prompt information corresponding to the current processing stage of the query information. The query information corresponds to multiple different processing stages, and the prompt information for each stage is different. This prompt information is generated based on the type of the current processing stage and keywords of the processing content. This allows the user to perceive the thinking and processing stages of the query operation based on the prompt information corresponding to the current processing stage of the query information displayed in the content display area. Furthermore, this prompt information, generated based on the type of the current processing stage and keywords of the processing content, is relatively concise. Compared to vague, large blocks of text, this prompt information allows the user to intuitively perceive the processing stage, thereby improving the human-computer interaction experience during the query process. Attached Figure Description

[0038] To more clearly illustrate the technical solutions in the embodiments of this application or related technologies, the drawings used in the description of the embodiments of this application or related technologies will be briefly introduced below. Obviously, the drawings described below are only some embodiments of this application. For those skilled in the art, other related drawings can be obtained based on these drawings without creative effort.

[0039] Figure 1 This is a schematic diagram of a question-and-answer interaction interface in traditional technology.

[0040] Figure 2 This is an application environment diagram of the interactive interface display method in one embodiment;

[0041] Figure 3 This is a flowchart illustrating an interactive interface display method in one embodiment;

[0042] Figure 4 This is a schematic diagram of a question-and-answer interaction interface in one embodiment;

[0043] Figure 5 This is a schematic diagram of a question-and-answer interaction interface in another embodiment;

[0044] Figure 6 This is a flowchart illustrating the interactive interface display method in another embodiment;

[0045] Figure 7 This is a schematic diagram illustrating the mapping relationship between different types of processing stages and their corresponding icons in one embodiment;

[0046] Figure 8 This is one of the interactive schematic diagrams of the interactive interface display method provided in the embodiments of this application;

[0047] Figure 9 A second interactive schematic diagram of the interactive interface display method provided in the embodiments of this application;

[0048] Figure 10 The third interactive schematic diagram of the interactive interface display method provided in the embodiments of this application;

[0049] Figure 11 This is a structural block diagram of an interactive interface display device in one embodiment;

[0050] Figure 12 This is an internal structural diagram of a computer device in one embodiment. Detailed Implementation

[0051] To make the objectives, technical solutions, and advantages of this application clearer, the following detailed description is provided in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative and not intended to limit the scope of this application.

[0052] It should be noted that the terms "comprising" and "having," and any variations thereof, as used in this application, are intended to cover non-exclusive inclusion. The term "multiple" as used in this application refers to two or more. The term "and / or" as used in this application refers to one of the solutions, or any combination of multiple solutions.

[0053] With the development of artificial intelligence technology, various question-and-answer applications (APPs) have emerged. These APPs analyze input queries, determine the intent behind the query, respond to that intent, generate a reply, or access related notes and links to process the query. Whether it's a difficult learning problem, a work-related question, or a trivial matter in daily life (such as travel guides or appliance repair), APPs can provide answers and corresponding responses, bringing great convenience to daily life, work, and study.

[0054] However, some current Q&A apps, after a question is entered, display something like this on the screen before showing the generated reply information during the process of responding to and processing the question: Figure 1 The "..." shape shown on the interface doesn't allow users to intuitively perceive the processing progress of their queries, easily leading to confusion about whether the Q&A app is stuck. This makes the process of waiting for a response feel abrupt. Users might mistakenly believe the app is stuck while waiting for a reply, causing them to exit the app. Alternatively, they might re-enter the query, causing the app to discard the previously processed query and respond to the re-entered one, reprocessing previously completed steps, increasing user wait time, resulting in a poor user experience and negatively impacting the human-computer interaction experience.

[0055] The core concept of the interactive interface display method proposed in this application will be explained below. In the embodiments of this application, after obtaining the user's input query information through the interactive entry point of the question-and-answer interactive interface, the output can be constructed based on the following two core steps:

[0056] Step 1: Construct a framework of callback terms throughout the process: This step forms the skeleton of the thought process and is the cornerstone for ensuring the logic and relevance of the output. You can follow the "four-step callback focus method" to ensure that each sentence contains keywords extracted from the <user question>, achieving a sense of dialogue throughout the process.

[0057] 1. Macro-level analysis: Extract key terms and general terms related to the inquiry information;

[0058] 2. Platform and Object Callback: Extract the core objects / requirements of the user's problem and combine them with third-party applications to call up links, notes, and other content that are relevant to the core of the user's problem;

[0059] 3. Micro-level detail callback: Extract the details / contradictions that users care about most;

[0060] 4. Solution Value Retrospective: Extract the ultimate value for the user and generate the final outcome terminology.

[0061] Step 2: Developing Stylized Verbs: This step imbues the output with a unique style and vitality. Specific processing steps include the following:

[0062] 1. Based on the problem domain and referencing styles in the style inspiration library, generate the most appropriate verb-noun collocation framework.

[0063] 2. Following the core verb context guide, create verbs that best match the noun framework and have the strongest sense of progression. Combine them with the noun framework, focusing on reflecting the actions and thoughts in the process of processing inquiry information, and using multiple options such as searching, thinking, researching, formulating, discussing, and conceiving.

[0064] The style inspiration library can serve as a core verb atmosphere guide, and the following thought process can be followed to determine the verbs:

[0065] The first step, verbs (defining the scope): This reflects the process of searching, thinking, researching, formulating, discussing, and brainstorming, thus defining the core scope of the problem.

[0066] The second step, verb (collection), embodies the processes of consulting, browsing, digging, comparing, and collecting, simulating the process of browsing through a massive amount of notes on a third-party platform to find inspiration materials.

[0067] The third step (extraction): This reflects the process of searching through the comments section, thinking, and extracting information.

[0068] The fourth step, verb (integration), embodies the feeling of weaving, condensing, and summarizing information, integrating all the information to present a concrete and actionable final solution.

[0069] Taking the inquiry "Can you recommend some affordable, waterproof, sweatproof, and long-lasting cosmetics suitable for dry and sensitive skin? I'm looking for something inexpensive, not expensive, and under 20 yuan." as an example, and using textual prompts as examples, based on the core steps mentioned above, the prompts for different processing stages of this inquiry can include: "Defining the range of affordable beauty products," "Discovering popular posts about sensitive skin," "Extracting points to avoid in the comments section," and "Compiling a collection of selected beauty products." Through these concise and precise prompts for each processing stage, users can intuitively perceive the changes in the different processing stages of the inquiry, thereby improving the user's human-computer interaction experience during the inquiry process.

[0070] Based on this, this application proposes an interactive interface display method. When a user triggers an inquiry operation based on the question-and-answer interactive interface, and generates a response information corresponding to the inquiry information in response to the inquiry operation, the thinking process is broadcast in real time in a vivid, varied and “effort-filled” manner, while avoiding mechanical repetition of each step and ensuring that each output is fresh. The interactive interface display method provided in this application first displays a question-and-answer interactive interface. Responding to an inquiry operation triggered by the interactive entry point of the question-and-answer interactive interface, the inquiry information corresponding to the inquiry operation is displayed in the content display area of ​​the question-and-answer interactive interface. For multiple different processing stages corresponding to the inquiry information, prompt information corresponding to different processing stages is generated based on the type of the different processing stages and the keywords of the processing content. While displaying the inquiry information in the content display area of ​​the question-and-answer interactive interface, the prompt information corresponding to the current processing stage of the inquiry information is also displayed. This prompt information allows the user to perceive the thinking and processing stages of the inquiry operation. Furthermore, this prompt information is generated based on the type of the current processing stage and the keywords of the processing content, making it relatively concise. Compared to vague, large blocks of text, this prompt information can more intuitively allow the user to perceive the processing stage, thereby improving the user's human-computer interaction experience during the inquiry process.

[0071] To facilitate understanding of the technical solutions described in the various embodiments of this application, some terms that may appear in the various embodiments of this application will be explained first.

[0072] For example, the term "in response to" used in this application refers to a state where a corresponding event occurs or a condition is met. The timing of subsequent actions performed in response to such an event or condition is not necessarily strongly correlated with the time when the event occurs or the condition is met. For instance, in some cases, subsequent actions may be performed immediately upon the occurrence of the event or the fulfillment of the condition; while in other cases, subsequent actions may be performed some time after the occurrence of the event or the fulfillment of the condition. For example, the term "question operation" used in this application refers to an operation performed on information (such as controls) provided by the question-and-answer interaction interface of a question-and-answer app. This operation can send corresponding instructions to a computer device, triggering the computer device to execute the next task. This inquiry operation can be performed manually by the user. Actions such as dragging, clicking, double-tapping, and long-pressing on the Q&A interface of a Q&A app all constitute inquiry operations. For example, clicking the text input control on the Q&A interface to enter text information is an inquiry operation; clicking the voice input control on the Q&A interface to enter a voice inquiry is also an inquiry operation; or dragging and dropping a file onto the Q&A interface is also an inquiry operation. In some cases, this inquiry operation can also be performed by a computer device based on a pre-defined program. Furthermore, the "current processing stage" in this application refers to the specific processing stage currently being performed among multiple different processing stages of query information. The processing of query information will not remain in the same processing stage indefinitely, but will switch as processing progresses. The processing stage before the "current processing stage" can be called the "previous processing stage", and the processing stage after the "current processing stage" can be called the "next processing stage". For example, the processing stages of a certain query information include: analysis-calculation-summarization. If the calculation stage is defined as the current processing stage, then the analysis stage is the previous processing stage, and the summarization stage is the next processing stage.

[0073] The interactive interface display method provided in this application embodiment can be applied to, for example... Figure 2In the application environment shown, computer device 102 communicates with server 104 via a network. A data storage system can store the data that server 104 needs to process. The data storage system can be integrated onto server 104 or located on the cloud or other network servers. Applications (APPs) can be installed on computer device 102. APPs can be question-and-answer APPs, social APPs, video APPs, or shopping APPs, etc. Server 104 can include an interactive server corresponding to the application, and server 104 can process and manage relevant information in the application. Relevant information can include at least one of the following: query information, text content, media content, topic tags, event information, etc. Computer device 102 can display the interface of various installed applications. Computer device 102 can be, but is not limited to, various personal computers, laptops, smartphones, tablets, IoT devices, and portable wearable devices. IoT devices can be smart speakers, smart TVs, smart air conditioners, smart in-vehicle devices, projection devices, etc. Portable wearable devices can be smartwatches, smart bracelets, head-mounted devices, etc. Headset devices can be virtual reality (VR) devices, augmented reality (AR) devices, smart glasses, etc. Server 104 can be a standalone physical server, a server cluster or distributed system composed of multiple physical servers, or a cloud server providing cloud computing services.

[0074] In one exemplary embodiment, such as Figure 3 As shown, an interactive interface display method is provided, which can be applied to... Figure 1 Taking a computer device as an example, the explanation includes the following steps:

[0075] S201, Display the Q&A interaction interface, which includes an interaction entry point and a content display area.

[0076] In this embodiment, the question-and-answer interaction interface is the display interface of a question-and-answer app. As an example, it can respond to a login operation for the question-and-answer app and display something like this. Figure 4 The question-and-answer interaction interface shown is as follows: Figure 4 As shown, the question-and-answer interactive interface may include an interaction entry point 10 and a content display area 20. It should be noted that... Figure 4 The question-and-answer interaction interface shown is only an example. The interface information in the question-and-answer interaction interface can also be displayed in other forms. This embodiment does not limit the display form of the question-and-answer interaction interface. The question-and-answer interaction interface, including the interaction entry and the content display area, can be the question-and-answer interaction interface described in this application embodiment.

[0077] For example, the interaction entry point 10 can be located at the bottom of the question-and-answer interaction interface. The interaction entry point 10 may include controls corresponding to various input methods, such as voice input controls, text input controls, image input controls, file input controls, link input controls, etc. For example, as shown... Figure 4 As shown, most of the interactive entry point can be set as a text input control, with a voice input control on the left and an image input control on the right; alternatively, most of the interactive entry point can be set as a text input control, with an overlay control on the side. By triggering the overlay control, other input controls corresponding to various input methods can be displayed in a list format within the interactive entry point. It is understood that any operation triggered by any of the above input controls can be considered a query operation. The computer device can determine the query information based on the information input during the query operation and display it in the content display area. For example, a computer device can respond to a trigger operation on a text input control by displaying a text input area in the interaction portal, and obtain query information corresponding to the query operation based on the text information entered in the text input area; or, a computer device can respond to a trigger operation on a voice input control by displaying a voice input area in the interaction portal, and collect the user's voice information in response to a long press operation on the voice input area, and obtain query information based on the collected voice information; or, a computer device can respond to a trigger operation on an image input control by displaying an image selection area in the interaction portal, which may display image information stored by the computer device, and determine the image information corresponding to the selection operation triggered on the image selection area as query information. In addition, while the user is inputting image information, they may also input a question about the selected image information based on the text input area, in which case the computer device can determine both the selected image information and the input question as query information. The principle of inputting query information for other input controls is similar to or the same as the above description process, and this embodiment will not explain the process of inputting query information for other input controls one by one.

[0078] Please continue reading Figure 4 ,Depend on Figure 4As can be seen, the content display area occupies most of the display area of ​​the Q&A interaction interface. As an example, multi-turn dialogue content can be displayed in the content display area. As an optional implementation, each dialogue can include a sending timestamp, which can be displayed as a bubble in the lower right corner of each dialogue. Alternatively, as another example, the content display area can only display the query information corresponding to the currently triggered query operation, without displaying previous multi-turn dialogue content. Similarly, the sending timestamp can be displayed as a bubble in the lower right corner of the current query information. Furthermore, as an optional implementation, various different predicted query information can be displayed in the lower right display area of ​​the content display area. For example, the various predicted query information displayed can be generated based on the user's historical query content, as well as the user's interests, operating habits, and other information.

[0079] Alternatively, as an optional implementation, engaging prompts such as "Good afternoon, XX, do you have any questions for me?" can be displayed in the content display area to enhance the user's human-computer interaction experience. For example, these prompts can be displayed floating in the content display area, or displayed within display elements such as cards or speech bubbles.

[0080] As another example, the historical multi-turn conversation content may not be displayed in the content display area. In this scenario, a prompt message "Pull down to view historical conversations" can be displayed in the content display area. The computer device can respond to the user's pull-down operation and display the historical multi-turn conversation content in the content display area.

[0081] S202, in response to an inquiry operation triggered by an interactive entry point, display the inquiry information corresponding to the inquiry operation in the content display area, and display the prompt information corresponding to the current processing stage of the inquiry information in the content display area; the inquiry information corresponds to multiple different processing stages, and the prompt information corresponding to different processing stages is different, and the prompt information is generated based on the type of the current processing stage and the keywords of the processing content.

[0082] Here, the current processing stage refers to the specific processing stage at which the query information is currently being processed among multiple different processing stages. For example, the types of query information in this embodiment may include recommendation queries, advice-seeking queries, comparison queries, information retrieval queries, tutorial / guide queries, creation queries, etc. Optionally, in this embodiment, the query operation triggered by the interactive entry point can be triggered by at least one of the following input controls displayed based on the interactive entry point: voice input control, text input control, image input control, file input control, and link input control.

[0083] In this embodiment, in response to an inquiry operation triggered by an interactive entry point, the computer device determines the inquiry information corresponding to the inquiry operation and can display the inquiry information in the content display area. For example, a dialog card can be displayed in the content display area, showing the inquiry information corresponding to the inquiry operation. Simultaneously, the computer device begins processing the inquiry information, determines the type of the current processing stage and the keywords of the processing content, generates prompt information corresponding to the current processing stage, and displays the prompt information corresponding to the current processing stage of the inquiry information in the content display area. Alternatively, the computer device sends the inquiry information to a server, which processes the inquiry information, determines the prompt information corresponding to the current processing stage of the inquiry information, and the computer device receives the prompt information corresponding to the current processing stage sent by the server and displays the prompt information corresponding to the current processing stage in the content display area. As another optional implementation, when processing the query information, the computer device can first determine whether it is necessary to call information from a third-party application to generate a response to the query information. If it is determined that it is not necessary to call information from a third-party application, a preset default prompt message, such as "thinking" or "processing," can be displayed in the content display area. If it is determined that it is necessary to call information from a third-party application, a prompt message corresponding to the current processing stage of the query information can be displayed in the content display area.

[0084] In this embodiment, as an optional implementation, information elements, such as cards, bubbles, capsules, pop-ups, etc., can be displayed in the content display area. These information elements display prompts corresponding to the current processing stage. As an example, the information element can be displayed to the left or right of the display area corresponding to the query information, or it can be displayed below the display area corresponding to the query information, or it can be displayed floating in the content display area. This embodiment does not limit the display area of ​​the information element.

[0085] For example, the prompt information corresponding to the current processing stage can be at least one of text information, icon information, voice information, and animation information. Figure 5 An example is given of displaying a prompt message corresponding to the current processing stage of the query information in the content display area, such as... Figure 5 As shown, the prompt information in this example can include icon information and text information. It should be noted that... Figure 5 The example query is "Compare the usage precautions for face cream A and face cream B". Figure 5 The processing stage shown is "the stage of reviewing notes for research," and the corresponding icon information for "the stage of reviewing notes for research" is... Figure 5 The icons shown correspond to the following text information: Figure 5The “Flip-Flip Cream Usage Notes” shown.

[0086] Furthermore, exemplarily, when the prompt information is text information, as an optional implementation, the text information can be displayed statically or in a scrolling manner to display the text prompt information corresponding to the current processing stage. Similarly, when the prompt information is icon information, the icon information displayed in the information element can be a static icon or a dynamic icon. Taking the icon information as a "search icon" as an example, a dynamic animation of the search icon can be displayed in the information element to dynamically display the search icon. Taking the icon information as a "thinking icon" as another example, the thinking icon can include a question mark icon, and the dynamic animation of the thinking icon can be dynamically displayed in the information element by dynamically changing the question mark icon. It is understandable that the processing of query information includes different processing stages, and the processing time for query information is constantly accumulating and changing. As another example, while displaying the prompt information corresponding to the current processing stage in the information element, it can also display the processing time of the current processing stage (e.g., the current processing stage has taken XX seconds), or it can display the cumulative processing time for different processing stages of the response information (e.g., the cumulative processing time of this query information is XX seconds, or the cumulative processing time of this query information is XX minutes, etc.).

[0087] It's understandable that processing inquiries can involve multiple different stages, such as the problem identification stage, information retrieval stage, information comparison stage, and summarization stage. Taking the inquiry seeking advice, "Will a 5-pound comforter be too hot when school starts in September?" as an example, the corresponding processing stages could include the user intent identification stage, the problem-focusing stage, the note-checking stage, the in-depth research stage, and the summary stage. As an example, the user intent identification stage could be categorized as "thinking," with the keyword "intent identification"; the problem-focusing stage could be categorized as "identification," with the keyword "problem confirmation"; the note-checking stage could be categorized as "reviewing, browsing, etc.", with the keyword "information retrieval," "searching," etc.; the in-depth research stage could be categorized as "researching, exploring, etc.", with the keyword "comparison of temperature differences between North and South China"; and the summary stage could be categorized as "summary," with the content being "summary of comforter selection in September." In other words, the processing content is different for different processing stages, and therefore the prompt information is also different for different processing stages. In this embodiment, if the processing stage of the query information changes, the content of the prompt information displayed in the content display area will also change.

[0088] As an example, when switching from the previous processing stage to the current processing stage, the prompt information of the current processing stage can be used to overwrite the prompt information of the previous processing stage in the content display area. In other words, when the processing stage changes, the prompt information displayed in the content display area will also change accordingly. The prompt information corresponding to different processing stages can be continuously updated in the content display area, allowing users to perceive the content of different processing stages of the query information through the constantly updated prompt information of different processing stages in the content display area. This enables users to perceive the thinking and processing process of the Q&A app and better optimizes the user's human-computer interaction experience.

[0089] In addition, when the prompt information of the current processing stage is used to cover the prompt information of the previous processing stage in the content display area, an instantaneous overlay method can be used to overlay the prompt information of the previous processing stage onto the prompt information of the current processing stage; alternatively, the overlay process can be shown in the content display area through a changing animation, so that users can more intuitively perceive the process of the prompt information of the current processing stage covering the prompt information of the previous processing stage, and thus better perceive the changes in the processing stage of the query information.

[0090] Understandably, after all processing stages of the query information are completed, the corresponding response information will be displayed in the content display area. Therefore, as an optional implementation, after all processing stages of the query information are completed, the prompt information corresponding to the current processing stage will be removed, and the corresponding response information will be displayed in the content display area. It should be noted that the time interval between removing the prompt information corresponding to the current processing stage and displaying the response information is short; the change in the displayed information in the content display area is instantaneous. This ensures that the response information is displayed promptly after it is generated, guaranteeing the timeliness of the user's access to the response. Furthermore, after displaying the response information in the content display area, a query related to that response can also be displayed, such as "Do you have any questions about the above answer?" or "Do you have any other needs?", increasing the engagement of the interaction between the user and the computer device. As an example, the query information can be displayed on the left side of the content display area, and the corresponding response information can be displayed on the right side. This display method provides a more intuitive view of the dialogue content, allowing users to easily identify the query information and its corresponding response. As another example, while displaying the response information in the content display area, reference information used in generating the response information can also be displayed, such as notes or links. Furthermore, as an optional implementation, the computer device can respond to a triggering operation of the viewing control for the reference information by displaying detailed information about the reference information in the content display area. Alternatively, the computer device can also respond to a triggering operation of the viewing control for the reference information by switching the display interface from the question-and-answer interaction interface to the display interface of the application corresponding to the reference information.

[0091] It is understandable that computer devices require a certain response time when processing query information. To enable users to better perceive the computer device's response to the query information corresponding to the triggered query operation, as an optional implementation, a pre-set default prompt message, such as "Analyzing," "Thinking," "Calculating," or "Responded," can be displayed in the content display area when the current processing stage is in its initial stage. Subsequently, the prompt message corresponding to the current processing stage is used to override the default prompt message corresponding to the initial stage.

[0092] As an example, such as Figure 6 As shown, the process of generating the prompt information corresponding to the current processing stage may include:

[0093] S301, Determine the intent information of the query.

[0094] For example, in this embodiment, the computer device can determine the intent information of the query information based on at least one of the following: the type of query information, the semantic information of keywords, and interjections. For instance, when the query information is an image, the corresponding intent information may be to analyze the content of the image; when the query information is text information, the keywords and interjections in the text information can be determined by decomposing the text information, and then the corresponding intent information can be determined based on the semantic information and interjections detected by the device. Continuing with the query information "Will it be too hot to buy a 5-jin quilt core for the start of school in September?" as an example, analyzing this query information, it can be determined that the keywords corresponding to this query information are "September", "start of school", "5-jin quilt core", and "hot", and the corresponding interjection is "ah". By analyzing the semantic information and interjection of the determined keywords, it can be determined that the intent information corresponding to this query information is "seeking advice on quilt core needs for the start of the school season". Taking the query "How to choose between gray, apricot and brown Birkenstocks for men and what clothes can they be paired with?" as an example, the keywords corresponding to this query can be "Birkenstocks", "men" and "outfit", and the corresponding modal particle is "how". By analyzing the phonetic information and semantics of the keywords, we can determine that the intent information corresponding to this query is "to conceive a men's outfit".

[0095] Additionally, it should be noted that the operation of determining the intent information of the query information in this embodiment can be performed by a computer device, or the computer device can send the query information to the server, the server can determine the intent information corresponding to the query information, and then send the determined intent information to the computer device.

[0096] S302, Based on the intent information, determine the different processing stages corresponding to the query information.

[0097] In this embodiment, the processing stages corresponding to different intent information are also different. Taking the intent information of the query as analyzing image content as an example, the corresponding processing stages may include: image recognition, information extraction, and summarization; taking the intent information of the query as seeking advice as an example, the corresponding processing stages may include: identifying the suggestion target, reviewing notes / viewing links, comparative analysis, and summarizing results; taking the intent information of the query as creation as an example, the object processing stages may include: identifying the target, scene confirmation, material generation, and content integration.

[0098] As an optional implementation, in this embodiment, a mapping relationship between different intention information and the corresponding processing stages can be established in advance. After receiving the query information and determining the intention information of the query information, the different processing stages corresponding to the query information are determined based on the determined intention information and the mapping relationship.

[0099] S303, For the current processing stage in different processing stages, generate prompt information based on the type of the current processing stage and the keywords of the processing content.

[0100] Optionally, the prompt information in this embodiment may include icon information and / or text information. In this embodiment, as an optional implementation, text information can be generated based on the type of the current processing stage and keywords of the processing content; icon information can be determined based on the type of the current processing stage and a preset mapping relationship; and prompt information corresponding to the current processing stage can be generated based on the text information and / or icon information. The aforementioned preset mapping relationship includes the mapping relationship between different types of processing stages and corresponding icon information. As an example, Figure 7 A schematic diagram illustrating the mapping relationship between different types of processing stages and their corresponding icons is provided. Figure 7 It can be seen that different types of processing stages can correspond to the same icon or different icons. Additionally, it should be noted that... Figure 7 This is just an example of a processing stage and its corresponding icon information. It is not intended to restrict the icon information corresponding to different processing stages. You can determine other icons that can represent different types of processing stage information as the icon information corresponding to different types of processing stages, based on the actual situation.

[0101] Typically, in order to make it easier for users to intuitively obtain the prompts corresponding to different processing stages, when the prompts are text information, some preset restrictions can be adopted to limit the generated text information. For example, the restrictions may include at least one of the following: the number of characters in the text information is less than the preset number of characters (such as controlled within 10 Chinese characters), the text information does not contain any punctuation, numbers, English letters or spaces, and the combination of verbs and nouns is natural, soft and full of creativity.

[0102] For example, if the current processing stage is of type "calculation" and the keyword of the processed content is "chicken breast calories", the generated text information can be "calculate chicken breast calories"; if the current processing stage is of type "search" and the keyword of the processed content is "food in XX place", the generated text information can be "search for food in XX place"; if the current processing stage is of type "summarize" and the keyword of the processed content is "tourist attractions", the generated text information can be "summarize tourist attractions".

[0103] Below is a complete example to explain the text prompts corresponding to different processing stages of a query. For example, if the query is "Which of these three cities, Bengbu, Huainan, and Chizhou, is the best to choose for the National Day holiday? I need high cost-performance and lots of delicious food," then the processing stages for this query can include the problem identification stage, the search stage, the comparison stage, and the summary stage. The text prompt for the problem identification stage could be "Lock in the cost-performance of these three cities in Anhui," the text prompt for the search stage could be "Flip through the food notes," the text prompt for the comparison stage could be "Compare the list of local snacks in the three places," and the text prompt for the summary stage could be "A curated National Day foodie route map."

[0104] Based on the above embodiments, as an example, the prompt information can also be voice information. In this case, the generated text information can be converted into voice information and output as a voice broadcast. As another example, the prompt information can also be a prompt animation. As an optional implementation, the generated text information and icon information can be processed into a prompt animation and displayed in the content display area. It should be noted that this embodiment does not limit the display format of the prompt information. Any of the above display formats can be used to display the prompt information corresponding to the current processing stage, or a combination of at least two of the above display formats can be used to display the prompt information corresponding to the current processing stage, enriching the display methods of the prompt information and better improving the user's human-computer interaction experience.

[0105] Furthermore, during the process of the computer device processing the aforementioned query information, the user may have new query needs, triggering a new query operation at the interaction entry point. As an optional implementation, the computer device can respond to the new query operation triggered by the interaction entry point by displaying new query information corresponding to the new query operation in the content display area, and also displaying a prompt message corresponding to the current processing stage of the new query information in the content display area. In other words, if a new query operation is received during the computer device's processing of query information, the currently processed query information will be discarded, and the new query operation will be responded to. For the relevant content of the prompt message corresponding to the current processing stage of the new query information displayed in the content display area, please refer to the description in the above embodiments. The display principles are the same, and will not be repeated here.

[0106] It should also be noted that the above embodiments are all descriptions based on the normal response of computer devices to query information. It is understood that during the process of computer devices responding to query information, abnormal situations such as network anomalies may be encountered. As an optional implementation method, if an abnormal situation occurs during the process of computer devices responding to query information, making it impossible to continue processing the query information, firstly, the cause of the abnormality and the estimated recovery time can be identified. Then, abnormal prompt information including the cause of the abnormality, the content information of the current processing stage, the estimated recovery time of the abnormality, and the remaining time to generate a reply can be displayed in the content display area. This allows users to perceive the abnormality of the computer device in a timely manner and make decisions based on the displayed abnormal prompt information, such as whether to wait for the abnormal response to obtain the reply to the query information or to end the current query, etc.

[0107] In the aforementioned interactive interface display method, a question-and-answer interactive interface is displayed. This interface includes an interaction entry point and a content display area. It responds to inquiries triggered by the interaction entry point, displaying the corresponding inquiry information in the content display area, and also displaying prompts indicating the current processing stage of the inquiry information. The inquiry information corresponds to multiple different processing stages, each with different prompts. These prompts are generated based on the type of the current processing stage and keywords of the processing content. This allows users to perceive the thought process and processing stage of the inquiry operation based on the prompts displayed in the content display area. Furthermore, these prompts, generated from the type of the current processing stage and keywords of the processing content, are concise. Compared to large, vague blocks of text, these prompts provide a more intuitive understanding of the processing stage, thereby improving the user's human-computer interaction experience during the inquiry process.

[0108] In one alternative embodiment, Figure 8 This is one of the interactive schematic diagrams of the interactive interface display method provided in the embodiments of this application, which can be... Figure 1 Based on the application environment shown, the above-mentioned interactive interface display method is implemented through the interaction between the server and computer devices, such as... Figure 8 As shown, it includes the following steps:

[0109] S401, the computer device displays the login interface.

[0110] S402, the computer device sends a login request to the server.

[0111] S403: The server verifies the user information based on the user information carried in the login request.

[0112] S404: If the verification is successful, the server sends a verification success message to the computer device.

[0113] S405, upon receiving a verification success message, the computer device will redirect to display a question-and-answer interactive interface.

[0114] In one alternative embodiment, Figure 9 This is the second interactive schematic diagram of the interactive interface display method provided in the embodiments of this application. Figure 1 Based on the application environment shown, the above-mentioned interactive interface display method is implemented through the interaction between the server and computer devices, such as... Figure 9 As shown, it includes the following steps:

[0115] S501, the computer device responds to the query operation triggered by the interaction entry of the question-and-answer interactive interface, obtains the query information corresponding to the query operation, and sends a request to the server.

[0116] The request includes query information.

[0117] S502, the server responds to the request, determines the intent information of the query, determines the different processing stages corresponding to the query based on the intent information, and generates prompt information for the current processing stage based on the type of the current processing stage and the keywords of the processing content.

[0118] S503, the server sends a prompt message to the computer device indicating the current processing stage.

[0119] S504, the computer device displays a question-and-answer interaction interface based on the query information and the prompt information of the current processing stage. The query information corresponding to the query operation is displayed in the content display area of ​​the question-and-answer interaction interface, and the prompt information corresponding to the current processing stage of the query information is displayed in the content display area.

[0120] S505: After the server completes all processing stages of the query information, it generates a response to the query information and sends the response to the computer device.

[0121] S506, based on the received response information, the computer device cancels the display of the prompt information for the current processing stage and displays the response information corresponding to the query information in the content display area.

[0122] In one alternative embodiment, Figure 10 The third interactive schematic diagram of the interactive interface display method provided in the embodiments of this application can be seen in... Figure 1 Based on the application environment shown, the above-mentioned interactive interface display method is implemented through the interaction between the server and computer devices, such as... Figure 10As shown, it includes the following steps:

[0123] S601, the computer device responds to a new query operation triggered by an interaction entry point on the question-and-answer interactive interface, obtains the query information corresponding to the new query operation, and sends a request to the server.

[0124] The request includes new query information.

[0125] S602, in response to the request, the server determines the intent information of the new query information, and based on the intent information, determines the different processing stages corresponding to the new query information. For the current processing stage in the different processing stages, based on the type of the current processing stage and the keywords of the processing content, the server generates the prompt information for the current processing stage.

[0126] S603, the server sends a notification message indicating the current processing stage of a new query to the computer device.

[0127] S604, the computer device displays a question-and-answer interaction interface based on the new query information and the prompt information of the current processing stage of the new query information. The prompt information of the current processing stage of the query information is removed from the content display area of ​​the question-and-answer interaction interface, and the new query information corresponding to the new query operation and the prompt information corresponding to the current processing stage of the new query information are displayed in the content display area of ​​the question-and-answer interaction interface.

[0128] S605: After the server completes all processing stages of the new query information, it generates a response to the new query information and sends the response to the new query information to the computer device.

[0129] S606, based on the response information to the received new query information, the computer device cancels the display of the prompt information of the current processing stage of the new query information, and displays the response information corresponding to the new query information in the content display area.

[0130] It should be understood that although the steps in the flowcharts of the above embodiments are shown sequentially according to the arrows, these steps are not necessarily executed in the order indicated by the arrows. Unless explicitly stated herein, there is no strict order restriction on the execution of these steps, and they can be executed in other orders. Moreover, at least some steps in the flowcharts of the above embodiments may include multiple steps or multiple stages. These steps or stages are not necessarily completed at the same time, but can be executed at different times. The execution order of these steps or stages is not necessarily sequential, but can be performed alternately or in turn with other steps or at least some of the steps or stages in other steps. It is understood that the steps in different embodiments can be freely combined as needed, and all non-contradictory solutions formed by such combinations are within the scope of protection of this application.

[0131] Based on the same inventive concept, this application also provides an interactive interface display device for implementing the interactive interface display method described above. The solution provided by this device is similar to the solution described in the above method; therefore, the specific limitations in one or more interactive interface display device embodiments provided below can be found in the limitations of the interactive interface display method described above, and will not be repeated here.

[0132] In one exemplary embodiment, such as Figure 11 As shown, an interactive interface display device is provided, including: a first display module 10 and a second display module 11, wherein:

[0133] The first display module 10 is used to display a question-and-answer interaction interface, which includes an interaction entry point and a content display area.

[0134] The second display module 11 is used to respond to an inquiry operation triggered by an interactive entry point, display the inquiry information corresponding to the inquiry operation in the content display area, and display the prompt information corresponding to the current processing stage of the inquiry information in the content display area; the inquiry information corresponds to multiple different processing stages, and the prompt information corresponding to different processing stages is different, and the prompt information is generated based on the type of the current processing stage and the keywords of the processing content.

[0135] Optionally, the process of generating the above-mentioned prompt information includes:

[0136] Determine the intent behind the inquiry;

[0137] Based on intent information, determine the different processing stages corresponding to the query information;

[0138] For the current processing stage within different processing stages, generate prompt information based on the type of the current processing stage and the keywords of the processing content.

[0139] Optionally, the above-mentioned prompt information includes icon information and / or text information. The prompt information generated based on the type of the current processing stage and keywords of the processing content includes at least one of the following:

[0140] Based on the type of the current processing stage and the keywords of the processing content, generate text information;

[0141] Based on the type of the current processing stage and the preset mapping relationship, determine the icon information; the preset mapping relationship includes the mapping relationship between different types of processing stages and their corresponding icon information.

[0142] In one embodiment, the above-described apparatus further includes: a third display module, wherein:

[0143] The third display module is used to overwrite the prompts from the previous processing stage with the prompts from the current processing stage in the content display area when switching from the previous processing stage to the current processing stage.

[0144] In one embodiment, the above-described apparatus further includes: a fourth display module, wherein:

[0145] The fourth display module is used to cancel the display of prompt information and display the corresponding reply information in the content display area after all processing stages of the inquiry information are completed.

[0146] In one embodiment, the second display module includes: a first display unit, wherein:

[0147] The first display unit is used to display a pre-set default prompt message in the content display area when the current processing stage is the initial stage.

[0148] In one embodiment, the second display module includes: a second display unit, wherein:

[0149] The second display unit is used to display information elements in the content display area, and the information elements display prompt information.

[0150] In one embodiment, the above-described apparatus further includes: a fifth display module, wherein:

[0151] The fifth display module is used to respond to new inquiry operations triggered by the interaction entry point during the process of processing inquiry information, display the new inquiry information corresponding to the new inquiry operation in the content display area, and display the prompt information corresponding to the current processing stage of the new inquiry information in the content display area.

[0152] Each module in the aforementioned interactive interface display device can be implemented entirely or partially through software, hardware, or a combination thereof. These modules can be embedded in or independent of the processor in a computer device, or stored in the memory of a computer device as software, so that the processor can call and execute the operations corresponding to each module.

[0153] In one exemplary embodiment, a computer device is provided, which may be a terminal, and its internal structure diagram may be as follows: Figure 12 As shown, the computer device includes a processor, memory, input / output interface, communication interface, display unit, and input device. The processor, memory, and input / output interface are connected via a system bus, and the communication interface, display unit, and input device are also connected to the system bus via the input / output interface. The processor provides computing and control capabilities. The memory includes non-volatile storage media and internal memory. The non-volatile storage media stores the operating system and computer programs. The internal memory provides an environment for the operation of the operating system and computer programs stored in the non-volatile storage media. The input / output interface is used for exchanging information between the processor and external devices. The communication interface is used for wired or wireless communication with external terminals; wireless communication can be achieved through Wi-Fi, mobile cellular networks, Near Field Communication (NFC), or other technologies. When the computer program is executed by the processor, it implements an interactive interface display method. The display unit of the computer device forms a visually visible image and can be a display screen, a projection device, or a virtual reality imaging device. The display screen can be an LCD screen or an e-ink screen. The input device of the computer device can be a touch layer covering the display screen, or buttons, trackballs, or touchpads set on the casing of the computer device, or external keyboards, touchpads, or mice, etc.

[0154] Those skilled in the art will understand that Figure 12 The structure shown is merely a block diagram of a portion of the structure related to the present application and does not constitute a limitation on the computer device to which the present application is applied. Specific computer devices may include more or fewer components than those shown in the figure, or combine certain components, or have different component arrangements.

[0155] In one exemplary embodiment, a computer device is provided, including a memory and a processor, wherein the memory stores a computer program, and the processor executes the computer program to perform the following steps:

[0156] Display the Q&A interactive interface, which includes an interaction entry point and a content display area;

[0157] In response to an inquiry triggered by an interactive entry point, the content display area shows the inquiry information corresponding to the inquiry operation, and also displays the prompt information corresponding to the current processing stage of the inquiry information. The inquiry information corresponds to multiple different processing stages, and the prompt information for each processing stage is different. The prompt information is generated based on the type of the current processing stage and the keywords of the processing content.

[0158] In one embodiment, the processor, when executing a computer program, also performs the following steps:

[0159] When switching from the previous processing stage to the current processing stage, the prompt information of the current processing stage is used to overwrite the prompt information of the previous processing stage in the content display area.

[0160] In one embodiment, the processor, when executing a computer program, also performs the following steps:

[0161] After all processing stages of the inquiry information are completed, the prompt message is canceled, and the corresponding response information is displayed in the content display area.

[0162] In one embodiment, the processor, when executing a computer program, also performs the following steps:

[0163] If the current processing stage is the initial stage, a pre-set default prompt message is displayed in the content display area.

[0164] In one embodiment, the processor, when executing a computer program, also performs the following steps:

[0165] Information elements are displayed in the content display area, and prompts are displayed in the information elements.

[0166] In one embodiment, the processor, when executing a computer program, also performs the following steps:

[0167] Determine the intent behind the inquiry;

[0168] Based on intent information, determine the different processing stages corresponding to the query information;

[0169] For the current processing stage within different processing stages, generate prompt information based on the type of the current processing stage and the keywords of the processing content.

[0170] In one embodiment, the prompt information includes icon information and / or text information, and the processor, when executing the computer program, also performs the following steps:

[0171] Based on the type of the current processing stage and the keywords of the processing content, generate text information;

[0172] Based on the type of the current processing stage and the preset mapping relationship, determine the icon information; the preset mapping relationship includes the mapping relationship between different types of processing stages and their corresponding icon information.

[0173] In one embodiment, the processor, when executing a computer program, also performs the following steps:

[0174] During the processing of inquiry information, in response to a new inquiry operation triggered by the interaction entry, the new inquiry information corresponding to the new inquiry operation is displayed in the content display area, and the prompt information corresponding to the current processing stage of the new inquiry information is also displayed in the content display area.

[0175] In one embodiment, a computer-readable storage medium is provided having a computer program stored thereon, the computer program performing the following steps when executed by a processor:

[0176] Display the Q&A interactive interface, which includes an interaction entry point and a content display area;

[0177] In response to an inquiry triggered by an interactive entry point, the content display area shows the inquiry information corresponding to the inquiry operation, and also displays the prompt information corresponding to the current processing stage of the inquiry information. The inquiry information corresponds to multiple different processing stages, and the prompt information for each processing stage is different. The prompt information is generated based on the type of the current processing stage and the keywords of the processing content.

[0178] In one embodiment, when the computer program is executed by a processor, it also performs the following steps:

[0179] When switching from the previous processing stage to the current processing stage, the prompt information of the current processing stage is used to overwrite the prompt information of the previous processing stage in the content display area.

[0180] In one embodiment, when the computer program is executed by a processor, it also performs the following steps:

[0181] After all processing stages of the inquiry information are completed, the prompt message is canceled, and the corresponding response information is displayed in the content display area.

[0182] In one embodiment, when the computer program is executed by a processor, it also performs the following steps:

[0183] If the current processing stage is the initial stage, a pre-set default prompt message is displayed in the content display area.

[0184] In one embodiment, when the computer program is executed by a processor, it also performs the following steps:

[0185] Information elements are displayed in the content display area, and prompts are displayed in the information elements.

[0186] In one embodiment, when the computer program is executed by a processor, it also performs the following steps:

[0187] Determine the intent behind the inquiry;

[0188] Based on intent information, determine the different processing stages corresponding to the query information;

[0189] For the current processing stage within different processing stages, generate prompt information based on the type of the current processing stage and the keywords of the processing content.

[0190] In one embodiment, the prompt information includes icon information and / or text information, and the computer program, when executed by a processor, further implements the following steps:

[0191] Based on the type of the current processing stage and the keywords of the processing content, generate text information;

[0192] Based on the type of the current processing stage and the preset mapping relationship, determine the icon information; the preset mapping relationship includes the mapping relationship between different types of processing stages and their corresponding icon information.

[0193] In one embodiment, when the computer program is executed by a processor, it also performs the following steps:

[0194] During the processing of inquiry information, in response to a new inquiry operation triggered by the interaction entry, the new inquiry information corresponding to the new inquiry operation is displayed in the content display area, and the prompt information corresponding to the current processing stage of the new inquiry information is also displayed in the content display area.

[0195] In one embodiment, a computer program product is provided, including a computer program that, when executed by a processor, performs the following steps:

[0196] Display the Q&A interactive interface, which includes an interaction entry point and a content display area;

[0197] In response to an inquiry triggered by an interactive entry point, the content display area shows the inquiry information corresponding to the inquiry operation, and also displays the prompt information corresponding to the current processing stage of the inquiry information. The inquiry information corresponds to multiple different processing stages, and the prompt information for each processing stage is different. The prompt information is generated based on the type of the current processing stage and the keywords of the processing content.

[0198] In one embodiment, when the computer program is executed by a processor, it also performs the following steps:

[0199] When switching from the previous processing stage to the current processing stage, the prompt information of the current processing stage is used to overwrite the prompt information of the previous processing stage in the content display area.

[0200] In one embodiment, when the computer program is executed by a processor, it also performs the following steps:

[0201] After all processing stages of the inquiry information are completed, the prompt message is canceled, and the corresponding response information is displayed in the content display area.

[0202] In one embodiment, when the computer program is executed by a processor, it also performs the following steps:

[0203] If the current processing stage is the initial stage, a pre-set default prompt message is displayed in the content display area.

[0204] In one embodiment, when the computer program is executed by a processor, it also performs the following steps:

[0205] Information elements are displayed in the content display area, and prompts are displayed in the information elements.

[0206] In one embodiment, when the computer program is executed by a processor, it also performs the following steps:

[0207] Determine the intent behind the inquiry;

[0208] Based on intent information, determine the different processing stages corresponding to the query information;

[0209] For the current processing stage within different processing stages, generate prompt information based on the type of the current processing stage and the keywords of the processing content.

[0210] In one embodiment, the prompt information includes icon information and / or text information, and the computer program, when executed by a processor, further implements the following steps:

[0211] Based on the type of the current processing stage and the keywords of the processing content, generate text information;

[0212] Based on the type of the current processing stage and the preset mapping relationship, determine the icon information; the preset mapping relationship includes the mapping relationship between different types of processing stages and their corresponding icon information.

[0213] In one embodiment, when the computer program is executed by a processor, it also performs the following steps:

[0214] During the processing of inquiry information, in response to a new inquiry operation triggered by the interaction entry, the new inquiry information corresponding to the new inquiry operation is displayed in the content display area, and the prompt information corresponding to the current processing stage of the new inquiry information is also displayed in the content display area.

[0215] It should be noted that the user information (including but not limited to user device information, user personal information, etc.) and data (including but not limited to data used for analysis, data stored, data displayed, etc.) involved in this application are all information and data authorized by the user or fully authorized by all parties, and the collection, use and processing of the relevant data must comply with relevant regulations.

[0216] Those skilled in the art will understand that all or part of the processes in the methods of the above embodiments can be implemented by a computer program instructing related hardware. The computer program can be stored in a non-volatile computer-readable storage medium, and when executed, it can include the processes of the embodiments of the above methods. Any references to memory, databases, or other media used in the embodiments provided in this application can include at least one of non-volatile memory and volatile memory. Non-volatile memory can include read-only memory (ROM), magnetic tape, floppy disk, flash memory, optical memory, high-density embedded non-volatile memory, resistive random access memory (ReRAM), magnetic random access memory (MRAM), ferroelectric random access memory (FRAM), phase change memory (PCM), graphene memory, etc. Volatile memory can include random access memory (RAM) or external cache memory, etc. By way of illustration and not limitation, RAM can take many forms, such as Static Random Access Memory (SRAM) or Dynamic Random Access Memory (DRAM). The databases involved in the embodiments provided in this application may include at least one type of relational database and non-relational database. Non-relational databases may include, but are not limited to, blockchain-based distributed databases. The processors involved in the embodiments provided in this application may be general-purpose processors, central processing units, graphics processing units, digital signal processors, programmable logic devices, quantum computing-based data processing logic devices, artificial intelligence (AI) processors, etc., and are not limited to these.

[0217] The technical features of the above embodiments can be combined in any way. For the sake of brevity, not all possible combinations of the technical features in the above embodiments are described. However, as long as there is no contradiction in the combination of these technical features, they should be considered to be within the scope of this application.

[0218] The embodiments described above are merely illustrative of several implementation methods of this application, and while the descriptions are specific and detailed, they should not be construed as limiting the scope of this patent application. It should be noted that those skilled in the art can make various modifications and improvements without departing from the concept of this application, and these all fall within the protection scope of this application. Therefore, the protection scope of this application should be determined by the appended claims.

Claims

1. A method for displaying an interactive interface, characterized in that, The method includes: Display a question-and-answer interaction interface, which includes an interaction entry point and a content display area; In response to an inquiry operation triggered by the interactive entry point, the inquiry information corresponding to the inquiry operation is displayed in the content display area, and a prompt message corresponding to the current processing stage of the inquiry information is also displayed in the content display area. The inquiry information corresponds to multiple different processing stages, and the prompt message corresponding to different processing stages is different. The prompt message is generated based on the type of the current processing stage and the keywords of the processing content.

2. The method according to claim 1, characterized in that, The method further includes: When switching from the previous processing stage to the current processing stage, the prompt information corresponding to the previous processing stage is overwritten in the content display area using the prompt information of the current processing stage.

3. The method according to claim 1 or 2, characterized in that, The method further includes: After all processing stages of the inquiry information are completed, the prompt information is removed, and the corresponding response information is displayed in the content display area.

4. The method according to claim 1, characterized in that, The prompt information corresponding to the current processing stage of the query information displayed in the content display area includes: If the current processing stage is the initial stage, a pre-set default prompt message is displayed in the content display area.

5. The method according to claim 1, characterized in that, The prompt information corresponding to the current processing stage of the query information displayed in the content display area includes: Information elements are displayed in the content display area, and the prompt information is displayed in the information elements.

6. The method according to claim 1, characterized in that, The process of generating the prompt information includes: Determine the intent information of the inquiry; Based on the intent information, determine the different processing stages corresponding to the query information; For the current processing stage in different processing stages, the prompt information is generated based on the type of the current processing stage and the keywords of the processing content.

7. The method according to claim 6, characterized in that, The prompt information includes icon information and / or text information. The generation of the prompt information based on the type of the current processing stage and the keywords of the processing content includes at least one of the following: The text information is generated based on the type of the current processing stage and the keywords of the processing content; The icon information is determined based on the type of the current processing stage and the preset mapping relationship; The preset mapping relationship includes the mapping relationship between different types of processing stages and corresponding icon information.

8. The method according to claim 1, characterized in that, The method further includes: During the processing of the query information, in response to a new query operation triggered based on the interaction entry, the new query information corresponding to the new query operation is displayed in the content display area, and a prompt message corresponding to the current processing stage of the new query information is displayed in the content display area.

9. An interactive interface display device, characterized in that, The device includes: The first display module is used to display a question-and-answer interaction interface, which includes an interaction entry point and a content display area. The second display module is used to respond to an inquiry operation triggered based on the interactive entry point, display the inquiry information corresponding to the inquiry operation in the content display area, and display the prompt information corresponding to the current processing stage of the inquiry information in the content display area; the inquiry information corresponds to multiple different processing stages, and the prompt information corresponding to different processing stages is different, and the prompt information is generated based on the type of the current processing stage and the keywords of the processing content.

10. A computer device comprising a memory and a processor, wherein the memory stores a computer program, characterized in that, When the processor executes the computer program, it implements the steps of the method according to any one of claims 1 to 8.

11. A computer-readable storage medium having a computer program stored thereon, characterized in that, When the computer program is executed by a processor, it implements the steps of the method according to any one of claims 1 to 8.

12. A computer program product, comprising a computer program, characterized in that, When the computer program is executed by a processor, it implements the steps of the method according to any one of claims 1 to 8.

Images