Vehicle part warranty period determination method and related device
By statistically analyzing vehicle fault information and repair station data, differentiated warranty periods for vehicle parts are determined, solving the problem of unreasonable warranty periods in existing technologies, improving the consumer experience, and reducing business costs.
Patent Information
- Application Number
- CN202511557468.5
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2025-10-29
- Publication Date
- 2026-03-03
AI Technical Summary
Current technology cannot determine reasonable warranty periods for various vehicle parts, resulting in warranty periods that are too short or too long, affecting consumer experience and business costs.
By acquiring vehicle fault information and the service station coverage area, and statistically analyzing the failure duration and failure rate of parts in different regions and for different vehicle models, and combining this with the impact of fault types on the vehicle, differentiated warranty periods are determined.
It enables customized warranty periods based on region and vehicle model, meeting the needs of vehicle use, avoiding parts waste, improving consumer experience, and reducing business costs.
Smart Images
Figure CN121599640A_ABST
Abstract
Description
Technical Field
[0001] This invention relates to the field of vehicle after-sales technology, and in particular to a method and related apparatus for determining the warranty period of vehicle parts. Background Technology
[0002] Automobiles have become the mainstream mode of transportation for people to travel and transport goods, and after-sales service of vehicles directly affects consumers' goodwill towards vehicle dealers.
[0003] Vehicle warranty period is a key aspect of vehicle after-sales service. A warranty period that is too short means vehicles cannot be repaired when malfunctions occur, increasing the cost of vehicle ownership for consumers. Conversely, a warranty period that is too long results in a large number of malfunctions occurring within the warranty period, increasing the maintenance costs for businesses. Furthermore, current technologies typically develop warranty plans on a platform-by-platform basis, resulting in broad but rudimentary solutions. Many parts, even when fully functional, are replaced by new ones after the warranty expires, increasing costs. Additionally, many parts that fail before the warranty expires could have their warranties extended. Extending the warranty period for these parts would reduce compensation costs and benefit both businesses and consumers. Moreover, the timing and type of malfunctions vary across different regions, vehicle models, and parts; a one-size-fits-all warranty plan cannot address these issues.
[0004] Therefore, it is evident that existing technology cannot determine a reasonable warranty period for various parts. Summary of the Invention
[0005] In view of this, it is necessary to provide a method and related apparatus for determining the warranty period of vehicle parts, so as to solve the problem that the prior art cannot determine a reasonable warranty period for various parts.
[0006] To address the aforementioned problems, in a first aspect, the present invention provides a method for determining the warranty period of vehicle parts, comprising: To obtain vehicle fault information and the service area of vehicle repair stations that repair vehicle faults. Based on the service area of each station, fault information, and vehicle manufacturing time, determine the failure duration of each part of each type of vehicle in each service area and the failure rate of each type of fault of each part. The warranty period for each part of each type of vehicle in the service area of each station is determined based on the failure duration of each part, the failure rate of each type of fault of each part, and the impact of each type of fault of each part on the vehicle.
[0007] In some possible implementations, obtaining vehicle fault information and the station's maintenance coverage area when the vehicle enters the station for maintenance includes: Obtain the unique identifier of the faulty vehicle, the fault code of the faulty vehicle, and the service station code of the vehicle repair station uploaded by the vehicle repair station; The vehicle type of the faulty vehicle is determined based on its unique identification code, the fault information of the faulty vehicle is determined based on its fault code, and the service station's service area is determined based on its service station code.
[0008] In some possible implementations, the fault information includes the faulty parts of the faulty vehicle and the failure time of the faulty parts. The failure duration of each part of each type of vehicle within each station's repair service area is determined based on the station's repair service area, the fault information, and the vehicle's manufacturing date. This includes: The manufacturing date of the faulty vehicle is determined based on its unique identification code, and the failure duration of the faulty part is determined based on the manufacturing date and the failure time of the faulty part. By statistically analyzing the failure duration of each component of each type of vehicle at each vehicle repair station, the failure duration of each component of each type of vehicle in the repair service area of each station can be obtained.
[0009] In some possible implementations, the fault information includes the fault type of the faulty part, and the fault rate of each part of each type of vehicle in each station's service area is determined based on the station's service coverage area, the fault information, and the vehicle's manufacturing date, including: Calculate the total number of faults of all types of all parts for all types of vehicles at all vehicle repair shops; The failure rate of each part of each type of vehicle in each vehicle repair station is calculated as the ratio of the number of failures of each type of failure of each part of each type of vehicle in all vehicle repair stations to the total number of failures of each type of failure of all parts of all vehicle in all vehicle repair stations.
[0010] In some possible implementations, the warranty period for each part of each type of vehicle within the service area of each service station is determined based on the failure duration of each part, the failure rate of each type of failure of each part, and the impact of each type of failure of each part on the vehicle. This includes: The warranty period impact coefficient for each component's fault type is determined based on the degree of impact of each component's various fault types on the vehicle. The theoretical warranty period for each part of each type of vehicle in the service area of each station is determined based on the failure duration of each part and the failure rate of each part for each type of failure. The warranty period for each part of each type of vehicle in the service area of each station is determined based on the warranty period impact coefficient and the theoretical warranty period.
[0011] In some possible implementations, the warranty period impact coefficient for each component's failure type is determined based on the degree of impact of various failure types on the vehicle, including: When the type of fault affects the safety of vehicle operation, the warranty period impact factor of the fault type is the first factor. When the fault type does not affect the vehicle's driving safety but affects the vehicle's normal operation, the warranty period impact factor for the fault type is the second factor. When the fault type does not affect the normal operation of the vehicle, but requires repair at a vehicle repair shop, the warranty period impact factor for the fault type is the third factor. When the fault type does not require repair at a vehicle repair shop, the fault type's warranty period impact factor is the fourth factor, with the first to fourth factors increasing progressively.
[0012] In some possible implementations, the method further includes: The system collects fault data for various types of faults in various parts of various types of vehicles at various vehicle repair stations and presents the data in report form.
[0013] Secondly, the present invention also provides a device for determining the warranty period of vehicle parts, comprising: The information acquisition module is used to acquire vehicle fault information and the service area of vehicle repair stations that repair vehicle faults. The fault statistics module is used to determine the failure duration of each part of each type of vehicle in each station's maintenance coverage area and the failure rate of each part for each type of fault based on the station's maintenance coverage area, fault information, and vehicle manufacturing time. The warranty period determination module is used to determine the warranty period for each part of each type of vehicle in the service area of each station based on the failure duration of each part, the failure rate of each type of fault of each part, and the impact of each type of fault of each part on the vehicle.
[0014] Thirdly, the present invention also provides an electronic device, including a memory and a processor, wherein, Memory, used to store programs; A processor, coupled to a memory, is used to execute a program stored in the memory to implement the steps in the method for determining the warranty period of vehicle parts according to any of the above embodiments.
[0015] Fourthly, the present invention also provides a computer-readable storage medium for storing a computer-readable program or instructions, which, when executed by a processor, can implement the steps in the method for determining the warranty period of vehicle parts according to any of the above embodiments.
[0016] The beneficial effects of this invention are as follows: The method for determining the warranty period of vehicle parts provided by this invention statistically analyzes vehicle fault information reported by different repair stations, and statistically analyzes the vehicle type, faulty parts, fault type, and fault time of vehicles repaired at different repair stations. This allows for the determination of the probability of different fault types occurring in different parts of different types of vehicles in different regions, as well as the duration of failure for different parts in different types of vehicles in different regions. The warranty period for each part is then customized differently by region and vehicle model, fully considering the driving conditions of vehicles in different regions, the fault situation of vehicle parts in different vehicle types, and the degree of impact of the fault on the vehicle. This ensures that the specified warranty period for each part not only meets the overall vehicle usage needs of that type of vehicle in that region, but also prevents waste of vehicle parts due to excessively long warranty periods, improving the after-sales experience for consumers while reducing costs for businesses. Attached Figure Description
[0017] To more clearly illustrate the technical solutions in the embodiments of the present invention, the accompanying drawings used in the description of the embodiments will be briefly introduced below. Obviously, the accompanying drawings described below are only some embodiments of the present invention. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.
[0018] Figure 1 A flowchart illustrating a method for determining the warranty period of vehicle parts according to an embodiment of the present invention; Figure 2 A flowchart illustrating an information acquisition method provided in an embodiment of the present invention; Figure 3 A flowchart illustrating a method for determining failure duration provided in an embodiment of the present invention; Figure 4 A flowchart illustrating a method for calculating component failure rates according to an embodiment of the present invention; Figure 5 A flowchart illustrating a warranty period calculation method provided in an embodiment of the present invention; Figure 6 A flowchart illustrating a method for determining the warranty period impact coefficient provided in an embodiment of the present invention; Figure 7 A schematic diagram of a device for determining the warranty period of vehicle parts provided in an embodiment of the present invention; Figure 8 This is a schematic diagram of the structure of an electronic device provided in an embodiment of the present invention. Detailed Implementation
[0019] The preferred embodiments of the present invention will now be described in detail with reference to the accompanying drawings, which constitute a part of the present invention and are used together with the embodiments of the present invention to illustrate the principles of the present invention, but are not intended to limit the scope of the present invention.
[0020] In the description of the embodiments of the present invention, unless otherwise stated, "multiple" means two or more. "And / or" describes the relationship between related objects, indicating that there can be three relationships. For example, A and / or B can represent three situations: A exists alone, A and B exist simultaneously, and B exists alone.
[0021] The terms "first," "second," etc., used in the embodiments of this invention are for descriptive purposes only and should not be construed as indicating or implying their relative importance or implicitly specifying the number of technical features indicated. Therefore, a technical feature defined with "first" or "second" may explicitly or implicitly include at least one of that feature.
[0022] In this document, the term "embodiment" means that a particular feature, structure, or characteristic described in connection with an embodiment may be included in at least one embodiment of the invention. The appearance of this phrase in various places throughout the specification does not necessarily refer to the same embodiment, nor is it a mutually exclusive, independent, or alternative embodiment. It will be explicitly and implicitly understood by those skilled in the art that the embodiments described herein can be combined with other embodiments.
[0023] A specific embodiment of the present invention, such as Figure 1 As shown, a method for determining the warranty period of vehicle parts is disclosed, including: S101, the service area of a vehicle repair station that obtains vehicle fault information and repairs vehicle faults.
[0024] In this embodiment of the invention, the method for determining the warranty period of vehicle parts allows for different warranty periods for the same part on different types of vehicles in different regions, improving the after-sales experience for consumers while reducing costs for businesses. A vehicle repair station refers to a station designated or authorized by the business for vehicle repair. Generally, a repair station can serve a surrounding area, called the station's repair service area. The specific range of the station's repair service area can be determined based on the repair capacity of the vehicle repair station and the number of vehicles in the area. In one embodiment, a vehicle repair station may not refer to a single vehicle repair shop, but rather a collection of multiple vehicle repair shops in a region, used to repair vehicles in that region and report vehicle fault information.
[0025] In this embodiment of the invention, vehicle fault information is used to indicate the faulty parts of the vehicle, the time of failure of the faulty parts, and the type of fault. When a vehicle malfunctions and enters a vehicle repair station for repair, the repair personnel will report the vehicle's fault information for subsequent analysis. The specific method for obtaining fault information will be described in detail in subsequent embodiments of the invention.
[0026] S102, based on the maintenance coverage area of the station, fault information and vehicle manufacturing time, determine the failure duration of each part of each type of vehicle in each maintenance coverage area and the failure rate of each part for each type of fault.
[0027] In this embodiment of the invention, considering the different usage conditions of vehicles in different regions—for example, vehicles in plains have better road conditions, while those in mountainous areas have poorer road conditions—the probability of different parts of the same vehicle failing can differ. Therefore, when analyzing vehicle part failures, it is necessary to perform the analysis by region. Similarly, the probability of failure for the same part also differs depending on the vehicle type. For example, the probability and type of failure for the same part may differ between vehicles used for transporting heavy goods and passenger cars used for family use. Therefore, when performing statistical analysis of vehicle failures, it is necessary to perform the analysis by vehicle type.
[0028] Specifically, based on the vehicle repair station's service coverage area obtained in the aforementioned embodiments, the fault types of each part in each type of vehicle in that area can be statistically analyzed, and the failure duration of each part can be determined according to the time when each part fails and the corresponding vehicle's manufacturing date. Here, failure duration refers to the time from when a part in a vehicle leaves the factory until it first fails. Based on this, the failure duration of each part in each type of vehicle in each station's service coverage area and the failure rate of each type of fault of each part can be determined.
[0029] S103, based on the failure duration of each part of each type of vehicle in the maintenance coverage area of each station, the failure rate of each type of fault of each part, and the degree of impact of each type of fault of each part on the vehicle, the warranty period of each part of each type of vehicle in the maintenance coverage area of each station is determined.
[0030] In this embodiment of the invention, the average failure time of a component is generally used as the warranty period. However, to more accurately determine the warranty period for each component, it is necessary to differentiate and customize the warranty period based on the type of vehicle, the region of the vehicle, and the degree of impact of the component's fault type on the vehicle. That is, for the same component, the warranty period needs to be determined by region, vehicle model, and the degree of impact of the fault type on the vehicle. The specific method for determining the warranty period for each component will be described in detail later in this invention.
[0031] The method for determining the warranty period of vehicle parts provided by this invention statistically analyzes vehicle fault information reported by different repair stations. It statistically analyzes the vehicle type, faulty parts, fault type, and fault time of vehicles repaired at different repair stations. This allows for the determination of the probability of different fault types occurring in different parts of different types of vehicles in different regions, as well as the duration of failure for different parts in different types of vehicles in different regions. The warranty period for each part is then customized differently by region and vehicle model. This fully considers the driving conditions of vehicles in different regions, the fault situation of vehicle parts in different vehicle types, and the impact of faults on the vehicle. It ensures that the specified warranty period for each part meets the overall vehicle usage needs of that type of vehicle in that region, while preventing waste of vehicle parts due to excessively long warranty periods. This improves the after-sales experience for consumers while reducing costs for businesses.
[0032] In some possible embodiments of the present invention, such as Figure 2 As shown, the system obtains vehicle fault information and the station's repair service area when the vehicle enters the station for maintenance, including: S201, obtain the unique identifier of the faulty vehicle, the fault code of the faulty vehicle, and the service station code of the vehicle repair station uploaded by the vehicle repair station; S202: Determine the vehicle type of the faulty vehicle based on its unique identification code, determine the fault information of the faulty vehicle based on its fault code, and determine the service station's service coverage area based on its service station code.
[0033] In this embodiment of the invention, when obtaining vehicle fault information and the service area of a repair station, the identification can be determined based on the identification code uploaded by the repair personnel when the vehicle enters the station for repair. The unique identification code of the vehicle refers to the unique code used to identify the vehicle's identity at the time of manufacture, such as the VIN (Vehicle Identification Number). Based on this unique identification code, the vehicle type, manufacturing date, etc., of the faulty vehicle can be determined. The fault code of the faulty vehicle refers to the vehicle's diagnostic fault code. When a part of the vehicle malfunctions, the engine computer or other control module will store a corresponding fault code in the system to indicate the faulty part and the type of fault. The service station code of the vehicle repair station is used to identify the vehicle repair station, based on which the area to which the vehicle repair station belongs and its service area can be determined.
[0034] This invention uses a representation code to determine vehicle fault information and the service area of a repair station, which facilitates the statistics of vehicle fault information and the service area of a repair station.
[0035] In some possible embodiments of the present invention, such as Figure 3As shown, the fault information includes the faulty parts of the faulty vehicle and the failure time of the faulty parts. Based on the service area of each station, the fault information, and the vehicle's manufacturing date, the failure duration of each part of each type of vehicle in each service area is determined, including: S301, determine the manufacturing time of the faulty vehicle based on its unique identification code, and determine the failure duration of the faulty part based on the manufacturing time and the failure time of the faulty part. S302, Calculate the failure duration of each part of each type of vehicle in each vehicle repair station, and obtain the failure duration of each part of each type of vehicle in the repair coverage area of each station.
[0036] In this embodiment of the invention, for each faulty vehicle, its manufacturing time can be determined based on its unique identification code, and the failure time of the faulty parts can be determined based on its fault code. When a part fails for the first time, the time interval between its manufacturing time and the first failure time is based on the failure duration of the part.
[0037] However, in this embodiment of the invention, in order to customize differentiated warranty periods for various parts in different regions and vehicles, it is necessary to statistically analyze the failure duration of each part for each type of vehicle at each vehicle repair station, thus obtaining the failure duration of each part for each type of vehicle in each region. This is because a repair station's service area may include multiple repair stations, and the failure duration of the same vehicle may differ across different vehicle types. The aforementioned statistical analysis can refine the influencing factors of part warranty periods as much as possible, improving the accuracy of warranty period customization.
[0038] In some possible embodiments of the present invention, such as Figure 4 As shown, the fault information includes the fault type of the faulty part. Based on the service area of each station, the fault information, and the vehicle's manufacturing date, the fault rate of each part of each type of vehicle in each service area is determined, including: S401, count the total number of faults of all types of all parts for all types of vehicles in all vehicle repair stations; S402, the failure rate of each part of each type of vehicle in each vehicle repair station is calculated as the ratio of the number of failures of each type of failure of each part of each type of vehicle in each vehicle repair station to the total number of failures of each type of failure of all parts of all types of vehicle in all vehicle repair stations.
[0039] In this embodiment of the invention, to calculate the failure rate of a certain part of a certain type of vehicle in a certain region, it is necessary to first calculate the total number of failures of all types of failures of all parts of all types of vehicles in all vehicle repair stations. That is, when calculating the failure rate of a certain part, the vehicle model of the part is taken as the unit, and the total number of failures of that part in all repair stations within their service areas is calculated. Then, the ratio of the number of failures of a certain type of failure of that part in a single repair station's service area to the total number of failures is taken as the failure rate of each part of each type of vehicle in each repair station's service area. This method of calculating the failure rate of parts takes into account the different probabilities of different failure types of parts occurring in different regions, and can more reasonably determine the warranty period.
[0040] In some possible embodiments of the present invention, such as Figure 5 As shown, the warranty period for each component of each type of vehicle in each service station's service area is determined based on the failure duration of each component, the failure rate of each component's various fault types, and the impact of each component's various fault types on the vehicle. This includes: S501, based on the degree of impact of various fault types of each part on the vehicle, determine the warranty period impact coefficient of each part's fault type; S502, based on the failure duration of each part of each type of vehicle in the maintenance coverage area of each station and the failure rate of each part of various types of faults, determine the theoretical warranty period of each part of each type of vehicle in the maintenance coverage area of each station. S503 determines the warranty period for each part of each type of vehicle within the service area of each station based on the warranty period impact coefficient and the theoretical warranty period.
[0041] In this embodiment of the invention, considering that different failure types of different parts have varying degrees of impact on the vehicle, it is necessary to determine the impact coefficients of various failure types of various parts on the warranty period. For example, the chassis assembly may experience both cracking and corrosion failures simultaneously. Chassis cracking has a greater impact on the chassis, so a higher warranty period impact coefficient can be set for it. Then, based on the failure duration of each part of each type of vehicle in each service station's service area and the failure rate of each part for each type of failure, the theoretical warranty period of each part of each type of vehicle in each service station's service area is determined. For example, the product of the failure duration of each part of each type of vehicle in each service station's service area and the failure rate of each part for each type of failure is taken as the theoretical warranty period of each part of each type of vehicle in each service station's service area. Then, the product of this theoretical warranty period and the theoretical warranty period of each part of each type of vehicle in each service station's service area is taken as the warranty period of each part of each type of vehicle in each service station's service area.
[0042] Furthermore, such as Figure 6As shown, the warranty period impact coefficient for each component's fault type is determined based on the degree of impact of various fault types on the vehicle, including: S601, When the fault type affects the vehicle's driving safety, the fault type's warranty period impact factor is the first factor; S602, when the fault type does not affect the vehicle's driving safety but affects the vehicle's normal operation, the fault type's warranty period impact factor is the second factor; S603, when the fault type does not affect the normal operation of the vehicle, but requires repair at a vehicle repair shop, the warranty period impact factor of the fault type is the third factor. S604, when the fault type does not require repair at a vehicle repair shop, the fault type's warranty period impact factor is the fourth factor, where the first to fourth factors increase progressively.
[0043] In this embodiment of the invention, when determining the warranty period impact coefficient corresponding to the fault type of various faulty parts, it is necessary to determine it based on the degree of impact of the fault type on the vehicle, as shown in Table 1: Table 1: Impact Coefficients of Warranty Period
[0044] When determining the warranty period for each part, the theoretical warranty period in the aforementioned embodiments can be multiplied by the aforementioned warranty period impact coefficient. It can be seen that the more significant the impact of a fault type on the vehicle, the shorter its corresponding warranty period.
[0045] In some possible embodiments of the present invention, the method for determining the warranty period of the vehicle parts further includes: The system collects fault data for various types of faults in various parts of various types of vehicles at various vehicle repair stations and presents the data in report form.
[0046] In this embodiment of the invention, a fault report display function is also provided. Fault data for various types of faults in various parts of various types of vehicles are collected and displayed in report form. This allows users to identify which service station the fault occurred near, i.e., the area where the service station is located. It also identifies which fault per vehicle model. The system can query and analyze the time of fault occurrence for a specific type of part of a particular vehicle model, analyze the incidence rate of a specific type of fault, analyze the incidence rate of a specific type of fault in a specific area (via service station code), the main distribution range and time period of faulty mileage or failed parts, and analyze the incidence rate of a specific fault in a particular part near a service station. It can also generate a suggested warranty period for a specific type of part of a particular vehicle model. The system can display and export repair information that occurred within a certain period, including the service station, repair personnel, fault information of parts for a specific vehicle model, and the time of occurrence, in report form. It supports customized analysis reports, repair reports for a specific period, single-vehicle part analysis, multi-vehicle part analysis, and service station analysis and evaluation.
[0047] To better implement the method for determining the warranty period of vehicle parts in this invention embodiment, based on the method for determining the warranty period of vehicle parts, correspondingly, as follows: Figure 7 As shown, this embodiment of the invention also provides a vehicle parts warranty period determination device 700, which includes: The information acquisition module 701 is used to acquire vehicle fault information and the service area of vehicle repair stations that repair vehicle faults. The fault statistics module 702 is used to determine the failure duration of each part of each type of vehicle in each maintenance area and the failure rate of each part for each type of fault based on the maintenance coverage area of the station, fault information and vehicle manufacturing time. The warranty period determination module 703 is used to determine the warranty period of each part of each type of vehicle in the service area of each station based on the failure duration of each part, the failure rate of each type of fault of each part, and the degree of impact of each type of fault of each part on the vehicle.
[0048] The vehicle parts warranty period determination device 700 provided in the above embodiments can realize the technical solutions described in the above vehicle parts warranty period determination method embodiments. The specific implementation principles of each module or unit can be found in the corresponding content in the above vehicle parts warranty period determination method embodiments, and will not be repeated here.
[0049] like Figure 8 As shown, the present invention also provides an electronic device 800. The electronic device 800 includes a processor 801, a memory 802, and a display 803. Figure 8Only some components of the electronic device 800 are shown, but it should be understood that it is not required to implement all the components shown, and more or fewer components may be implemented instead.
[0050] In some embodiments, processor 801 may be a central processing unit (CPU), a microprocessor, or other data processing chip, used to run program code stored in memory 802 or process data, such as the method for determining the warranty period of vehicle parts in this invention.
[0051] In some embodiments, processor 801 may be a single server or a group of servers. The server group may be centralized or distributed. In some embodiments, processor 801 may be local or remote. In some embodiments, processor 801 may be implemented on a cloud platform. In some embodiments, the cloud platform may include private cloud, public cloud, hybrid cloud, community cloud, distributed cloud, internal cloud, multi-cloud, etc., or any combination thereof.
[0052] In some embodiments, memory 802 may be an internal storage unit of electronic device 800, such as a hard disk or memory of electronic device 800. In other embodiments, memory 802 may also be an external storage device of electronic device 800, such as a plug-in hard disk, smart media card (SMC), secure digital (SD) card, flash card, etc. equipped on electronic device 800.
[0053] Furthermore, the memory 802 may include both internal storage units of the electronic device 800 and external storage devices. The memory 802 is used to store application software and various types of data installed on the electronic device 800.
[0054] In some embodiments, display 803 may be an LED display, a liquid crystal display, a touch-sensitive liquid crystal display, or an OLED (Organic Light-Emitting Diode) touchscreen. Display 803 is used to display information from electronic device 800 and to display a visual user interface. Components 801-803 of electronic device 800 communicate with each other via a system bus.
[0055] In some embodiments, when processor 801 executes the warranty period determination program for vehicle parts in memory 802, the following steps may be performed: To obtain vehicle fault information and the service area of vehicle repair stations that repair vehicle faults. Based on the service area of each station, fault information, and vehicle manufacturing time, determine the failure duration of each part of each type of vehicle in each service area and the failure rate of each type of fault of each part. The warranty period for each part of each type of vehicle in the service area of each station is determined based on the failure duration of each part, the failure rate of each type of fault of each part, and the impact of each type of fault of each part on the vehicle.
[0056] It should be understood that when the processor 801 executes the warranty period determination program for vehicle parts in the memory 802, in addition to the functions mentioned above, it can also perform other functions, as detailed in the description of the corresponding method embodiments above.
[0057] Furthermore, this embodiment of the invention does not specifically limit the type of electronic device 800 mentioned. Electronic device 800 can be a mobile phone, tablet computer, personal digital assistant (PDA), wearable device, laptop computer, or other portable electronic device. Exemplary embodiments of portable electronic devices include, but are not limited to, portable electronic devices running iOS, Android, Microsoft, or other operating systems. The aforementioned portable electronic device can also be other portable electronic devices, such as a laptop computer with a touch-sensitive surface (e.g., a touch panel). It should also be understood that in some other embodiments of the invention, electronic device 800 may not be a portable electronic device, but rather a desktop computer with a touch-sensitive surface (e.g., a touch panel).
[0058] Accordingly, embodiments of the present invention also provide a computer-readable storage medium for storing a computer-readable program or instruction. When the program or instruction is executed by a processor, it can implement the steps or functions in the method for determining the warranty period of vehicle parts provided in the above-described method embodiments.
[0059] Those skilled in the art will understand that all or part of the processes of the methods described in the above embodiments can be implemented by a computer program instructing related hardware, and the program can be stored in a computer-readable storage medium. The computer-readable storage medium may be a disk, optical disk, read-only memory, or random access memory, etc.
[0060] The above description is only a preferred embodiment of the present invention, but the scope of protection of the present invention is not limited thereto. Any changes or substitutions that can be easily conceived by those skilled in the art within the scope of the technology disclosed in the present invention should be included within the scope of protection of the present invention.
Claims
1. A method for determining the warranty period of vehicle parts, characterized in that, include: The system acquires vehicle fault information and identifies the service area of vehicle repair stations that repair the faults. Based on the maintenance coverage area of the station, the fault information, and the vehicle's manufacturing time, determine the failure duration of each part of each type of vehicle in each maintenance coverage area and the failure rate of each type of fault of each part. The warranty period for each part of each type of vehicle in the service area of each station is determined based on the failure duration of each part, the failure rate of each type of fault of each part, and the degree of impact of each type of fault of each part on the vehicle.
2. The method for determining the warranty period of vehicle parts according to claim 1, characterized in that, The acquisition of vehicle fault information and the station's repair coverage area when a vehicle enters the station for repair includes: Obtain the unique identifier of the faulty vehicle uploaded by the vehicle repair station, the fault code of the faulty vehicle, and the service station code of the vehicle repair station; The vehicle type of the faulty vehicle is determined based on its unique identifier, the fault information of the faulty vehicle is determined based on its fault code, and the service station's service area is determined based on its service station code.
3. The method for determining the warranty period of vehicle parts according to claim 2, characterized in that, The fault information includes the faulty parts of the faulty vehicle and the failure time of the faulty parts. The determination of the failure duration of each part of each type of vehicle within each station's maintenance coverage area, based on the station's maintenance coverage area, the fault information, and the vehicle's manufacturing date, includes: The manufacturing time of the faulty vehicle is determined based on its unique identification code, and the failure duration of the faulty part is determined based on the manufacturing time and the failure time of the faulty part. By statistically analyzing the failure duration of each component of each type of vehicle at each vehicle repair station, the failure duration of each component of each type of vehicle in the repair service area of each station can be obtained.
4. The method for determining the warranty period of vehicle parts according to claim 3, characterized in that, The fault information includes the fault type of the faulty part. The determination of the fault rate of each part of each type of vehicle within the service area of each service station, based on the service station's service coverage area, the fault information, and the vehicle's manufacturing date, includes: Calculate the total number of faults of all types of all parts for all types of vehicles at all vehicle repair shops; The failure rate of each part of each type of vehicle in each vehicle repair station is calculated as the ratio of the number of failures of each type of failure of each part of each type of vehicle in all vehicle repair stations to the total number of failures of each type of failure of all parts of all vehicle in all vehicle repair stations.
5. The method for determining the warranty period of vehicle parts according to claim 3, characterized in that, The warranty period for each component of each type of vehicle within the service area of each service station is determined based on the failure duration of each component, the failure rate of each type of failure of each component, and the impact of each type of failure of each component on the vehicle. This includes: The warranty period impact coefficient for each component's fault type is determined based on the degree of impact of each component's various fault types on the vehicle. The theoretical warranty period for each part of each type of vehicle in the service area of each station is determined based on the failure duration of each part and the failure rate of each part for each type of failure. Based on the warranty period impact coefficient and the theoretical warranty period, the warranty period for each part of each type of vehicle in the repair service area of each station is determined.
6. The method for determining the warranty period of vehicle parts according to claim 5, characterized in that, The determination of the warranty period impact coefficient for each component's fault type based on the degree of impact of various fault types on the vehicle includes: When the fault type affects vehicle driving safety, the warranty period impact coefficient of the fault type is the first coefficient; When the fault type does not affect the vehicle's driving safety but affects the vehicle's normal operation, the warranty period impact factor for the fault type is the second factor. When the fault type does not affect the normal operation of the vehicle, but requires repair at a vehicle repair shop, the warranty period impact factor for the fault type is the third factor. When the fault type does not require repair at a vehicle repair shop, the warranty period impact factor for the fault type is the fourth factor, wherein the first to fourth factors increase progressively.
7. The method for determining the warranty period of vehicle parts according to claim 1, characterized in that, The method further includes: The system collects fault data for various types of faults in various parts of various types of vehicles at various vehicle repair stations and presents the data in report form.
8. A device for determining the warranty period of vehicle parts, characterized in that, include: The information acquisition module is used to acquire vehicle fault information and the service area of vehicle repair stations that repair the vehicle faults. The fault statistics module is used to determine the failure duration of each part of each type of vehicle in each station's maintenance coverage area and the failure rate of each part for each type of fault based on the station's maintenance coverage area, the fault information, and the vehicle's manufacturing time. The warranty period determination module is used to determine the warranty period for each part of each type of vehicle in the service area of each station based on the failure duration of each part, the failure rate of each type of fault of each part, and the degree of impact of each type of fault of each part on the vehicle.
9. An electronic device, characterized in that, Including memory and processor, among which, The memory is used to store programs; The processor, coupled to the memory, is used to execute the program stored in the memory to implement the steps in the method for determining the warranty period of vehicle parts according to any one of claims 1 to 7.
10. A computer-readable storage medium, characterized in that, Used to store computer-readable programs or instructions, which, when executed by a processor, enable the implementation of the steps in the method for determining the warranty period of vehicle parts as described in any one of claims 1 to 7.