Communication method and device for emergency help, terminal and network side equipment

Abstract

The invention provides a communication method and device for emergency help, a terminal and network side equipment, and the method comprises the steps: receiving a help request sent by a help request terminal, building a bidirectional communication connection with the help request terminal according to the help request, and activating a target capsule domain corresponding to the help request terminal; wherein the target capsule domain is an area within a preset range with the help request terminal as the center in a virtual environment. In an emergency, when a help center terminal receives a help request and establishes a two-way communication connection with a help request terminal, a target capsule domain of the help request terminal is activated, and the help center terminal can immediately obtain real environment position information of a help seeker corresponding to the help request terminal based on the target capsule domain. Therefore, the help seeker is rescued, and the success rate of emergency help seeking and rescue is improved.

Description

Technical Field

[0001] This application relates to the field of metaverse technology, and in particular to a communication method, device, terminal and network-side equipment for emergency assistance. Background Technology

[0002] Currently, emergency assistance primarily relies on three methods: telephone, SMS, and instant messaging software. Telephone assistance remains the preferred method in emergencies due to its immediate and two-way advantages. However, whether in unfamiliar environments or when the person seeking help cannot accurately describe their location, repeatedly verifying information can prolong response time and even cause missed opportunities for optimal intervention. While SMS and various applications allow for pre-edited SOS messages and automatic location tracking, this one-way transmission cannot guarantee real-time reception by the rescue center, leading to uncertainty in the timeliness of the request. In short, the current success rate of emergency assistance is relatively low. Summary of the Invention

[0003] This application provides a communication method, device, terminal, and network-side equipment for emergency assistance, which can solve the problem of low success rate of emergency assistance and rescue.

[0004] To solve the above-mentioned technical problems, this application is implemented as follows:

[0005] In a first aspect, embodiments of this application provide a communication method for emergency assistance, applied to an assistance center terminal, the method comprising:

[0006] Receive a help request sent by a help request terminal, establish a two-way communication connection with the help request terminal according to the help request, and activate the target capsule domain corresponding to the help request terminal;

[0007] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0008] Secondly, embodiments of this application provide a communication method for emergency assistance, applied to a metaverse server, the method comprising:

[0009] The system receives a first authentication request sent by the help request center terminal. The first authentication request is used to request authentication of the capsule domain open authorization information, wherein the capsule domain open authorization information is carried in the help request sent by the help request terminal to the help request center terminal.

[0010] The authorization information for the open capsule domain is authenticated. If the authentication of the open capsule domain authorization information is successful, the help center terminal establishes a two-way communication connection with the help request terminal and activates the target capsule domain corresponding to the help request terminal. The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0011] Thirdly, embodiments of this application provide a communication method for emergency assistance, applied to an assistance request terminal, the method comprising:

[0012] A help request is sent to the help center terminal. The help center terminal establishes a two-way communication connection with the help requesting terminal based on the help request and activates the target capsule domain corresponding to the help requesting terminal.

[0013] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0014] Fourthly, embodiments of this application provide a communication method for emergency assistance, applied to an assistance terminal, the method comprising:

[0015] The terminal that receives help requests sent by the help center terminal;

[0016] Based on the information of the help request terminal, a rescue route is generated to reach the target capsule domain corresponding to the help request terminal. The rescue route is the route to reach the target capsule domain in the shortest time.

[0017] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0018] Fifthly, embodiments of this application provide a communication device for emergency assistance, the device comprising:

[0019] The first receiving module is used to receive a help request sent by a help request terminal, establish a two-way communication connection with the help request terminal according to the help request, and activate the target capsule domain corresponding to the help request terminal.

[0020] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0021] Sixthly, embodiments of this application provide a communication device for emergency assistance, the device comprising:

[0022] The second receiving module is used to receive a first authentication request sent by the help center terminal based on the help request. The first authentication request is used to request authentication of the capsule domain open authorization information, wherein the capsule domain open authorization information is carried in the help request sent by the help request terminal to the help center terminal.

[0023] The first authentication module is used to authenticate the open authorization information of the capsule domain. When the authentication of the open authorization information of the capsule domain is successful, the help center terminal establishes a two-way communication connection with the help request terminal and activates the target capsule domain corresponding to the help request terminal. The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0024] Seventhly, embodiments of this application provide a communication device for emergency assistance, the device comprising:

[0025] The second sending module is used to send a help request to the help center terminal. The help center terminal establishes a two-way communication connection with the help request terminal according to the help request, and activates the target capsule domain corresponding to the help request terminal.

[0026] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0027] Eighthly, embodiments of this application provide a communication device for emergency assistance, the device comprising:

[0028] The sixth receiving module is used to receive information from the help request terminal sent by the help center terminal;

[0029] The rescue module is used to generate a rescue route to the target capsule domain corresponding to the help request terminal based on the information of the help request terminal. The rescue route is the route to the target capsule domain in the shortest time. The target capsule domain is an area within a preset range centered on the help request terminal in the virtual environment.

[0030] A ninth aspect provides a terminal including a processor and a memory, the memory storing a program or instructions executable on the processor, the program or instructions, when executed by the processor, implementing the steps of the method as described in the first aspect, or the steps of the method as described in the third aspect, or the steps of the method as described in the fourth aspect.

[0031] In a tenth aspect, a network-side device is provided, the network-side device including a processor and a memory, the memory storing a program or instructions executable on the processor, the program or instructions, when executed by the processor, implementing the steps of the method as described in the second aspect.

[0032] Eleventhly, a readable storage medium is provided, on which a program or instructions are stored, which, when executed by a processor, implement the steps of the method as described in the first aspect, or the steps of the method as described in the second aspect, or the steps of the method as described in the third aspect, or the steps of the method as described in the fourth aspect.

[0033] In a twelfth aspect, a wireless communication system is provided, comprising: a terminal and a network-side device, wherein the terminal is configured to perform the steps of the method described in the first aspect, or implement the steps of the method described in the third aspect, or implement the steps of the method described in the fourth aspect, and the network-side device is configured to perform the steps of the method described in the second aspect.

[0034] In a thirteenth aspect, embodiments of this application provide a computer program product including computer instructions that, when executed by a processor, implement the steps of the method described in the first aspect, or the steps of the method described in the second aspect, or the steps of the method described in the third aspect, or the steps of the method described in the fourth aspect.

[0035] In this embodiment, a help request is received from a help request terminal. A two-way communication connection is established with the help request terminal based on the help request, and a target capsule domain corresponding to the help request terminal is activated. The target capsule domain is a region within a preset range centered on the help request terminal in a virtual environment. In an emergency, when the help center terminal receives a help request and establishes a two-way communication connection with the help request terminal, it activates the target capsule domain of the help request terminal. The help center terminal can then immediately obtain the real-world location information of the person seeking help based on the target capsule domain, thereby providing assistance to the person seeking help and improving the success rate of emergency rescue. Attached Figure Description

[0036] To more clearly illustrate the technical solutions of the embodiments of this application, the drawings used in the description of the embodiments of this application will be briefly introduced below. Obviously, the drawings described below are only some embodiments of this application. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0037] Figure 1 A flowchart illustrating the communication method for emergency assistance provided in the embodiments of this application. Figure 1 ;

[0038] Figure 2 A flowchart illustrating the communication method for emergency assistance provided in the embodiments of this application. Figure 2 ;

[0039] Figure 3 A flowchart illustrating the communication method for emergency assistance provided in the embodiments of this application. Figure 3 ;

[0040] Figure 4 A flowchart illustrating the communication method for emergency assistance provided in the embodiments of this application. Figure 4 ;

[0041] Figure 5 A schematic diagram of the interactive process for implementing communication-based emergency assistance;

[0042] Figure 6 A schematic diagram of the interactive process for implementing on-site rescue;

[0043] Figure 7 A schematic diagram of the structure of a communication device for emergency assistance provided in an embodiment of this application. Figure 1 ;

[0044] Figure 8 A schematic diagram of the structure of a communication device for emergency assistance provided in an embodiment of this application. Figure 2 ;

[0045] Figure 9 A schematic diagram of the structure of a communication device for emergency assistance provided in an embodiment of this application. Figure 3 ;

[0046] Figure 10 A schematic diagram of the structure of a communication device for emergency assistance provided in an embodiment of this application. Figure 4 ;

[0047] Figure 11 Schematic diagram of the terminal structure provided in the embodiments of this application Figure 1 ;

[0048] Figure 12 Schematic diagram of the terminal structure provided in the embodiments of this application Figure 2 ;

[0049] Figure 13 Schematic diagram of the terminal structure provided in the embodiments of this application Figure 3 ;

[0050] Figure 14 This is a schematic diagram of the network-side device provided in an embodiment of this application. Detailed Implementation

[0051] The technical solutions of the embodiments of this application will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are only some embodiments of this application, not all embodiments. Based on the embodiments of this application, all other embodiments obtained by those skilled in the art without creative effort are within the scope of protection of this application.

[0052] For ease of understanding, the following describes some aspects of the embodiments of this application:

[0053] Please see Figure 1 , Figure 1 This is one of the flowcharts illustrating a communication method for emergency assistance provided in an embodiment of this application. As shown in the figure, the method is applied to an emergency assistance center terminal, and the method includes:

[0054] Step 101: The help center terminal receives the help request sent by the help request terminal, establishes a two-way communication connection with the help request terminal according to the help request, and activates the target capsule domain corresponding to the help request terminal.

[0055] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0056] It should be understood that the target capsule domain refers to a region explicitly marked within a certain range of the capsule metaverse, centered on the location of the requesting terminal, while the virtual reality environment outside the requester's capsule metaverse remains hidden and invisible. Specifically, the user (i.e., the requester) uses the capsule metaverse display terminal (i.e., the requesting terminal) to establish contact with the BeiDou satellite and nearby communication base stations. The BeiDou satellite is used to determine the two-dimensional spatial location information of the requesting terminal, and the nearby communication base stations are used to determine the vertical location information of the requesting terminal, thus forming the three-dimensional real spatial location information of the requesting terminal. This real spatial location information is then mapped onto the capsule metaverse to form a hemispherical region centered on the location of the requesting terminal and with a radius equal to the length from the requesting terminal to the nearest communication base station. This region is the capsule domain of the requesting terminal.

[0057] The Capsule Metaverse model is based primarily on high-precision maps and is created by modeling a 1:1 virtual scene based on the real-world environment. It obtains the user's real-time location by connecting to the BeiDou satellite system and communication base stations. It should be understood that in the Capsule Metaverse, before a user's own capsule domain is activated, it is displayed anonymously to each other. Users can intuitively see the real-time locations of anonymous users around them through the Capsule Metaverse display terminal, and the Capsule Metaverse server can view the overall user density distribution of its jurisdiction's metaverse area.

[0058] The help request sent by the help request terminal can be initiated with a single click through the help scenario responded to by the application built into the Super SIM card, carrying its own capsule domain open authorization to the help center terminal. It should be understood that the Super SIM card is installed in the help request terminal device and has good storage capacity, functionality, and security.

[0059] Optionally, the interface of the help request terminal can support the addition of custom shortcuts, which are bound to preset help centers. In an emergency, a help request can be initiated to the preset help center with one click. The preset help center can be the help center closest to the real-world environment of the help request terminal, the help center with the highest rescue rate, or any designated help center; this embodiment does not limit this.

[0060] Optionally, the help request terminal can be equipped with a physical help button and bound to a preset help center. In an emergency, simply pressing the physical help button will initiate a help request to the preset help center. The preset help center, as in the above embodiment, can be the help center closest to the real-world environment where the help request terminal is located, the help center with the highest rescue rate, or any designated help center; this embodiment does not limit this.

[0061] In addition, the help request terminal device can be equipped with a microphone, allowing direct voice control to request help from a preset help center. Optionally, the help request terminal device can also collect ambient sound and recognize specific voices, automatically initiating a help request to a preset help center in specific scenarios, thereby improving the success rate of rescue.

[0062] Optionally, the help request terminal can also be linked to wearable devices (such as smartwatches) that monitor physiological characteristics to obtain real-time data such as the person seeking help's heart rate, blood oxygen, blood pressure, and electrocardiogram. By setting abnormal threshold conditions, a help request can be automatically initiated upon triggering these conditions. For example, if the help request terminal receives a blood pressure reading from a wearable device that is higher than a preset value, it will automatically send a help request to the help center terminal. In this way, by automatically initiating the help request, the help center terminal can still accept help requests from the help request terminal in emergency situations and establish a two-way communication terminal with it. Simultaneously, the target capsule domain of the help request terminal is activated, allowing the help center terminal to immediately obtain the real-world location information of the person seeking help based on the target capsule domain, thereby enabling assistance and improving the success rate of emergency rescue.

[0063] Optionally, in some special scenarios, the help request terminal can also be associated with smart security and smart care devices (such as mobile home monitoring services), so that it can automatically initiate a help request after detecting an abnormal situation.

[0064] In this embodiment, a help request is received from a help request terminal. A two-way communication connection is established with the help request terminal based on the help request, and a target capsule domain corresponding to the help request terminal is activated. The target capsule domain is a region within a preset range centered on the help request terminal in a virtual environment. In an emergency, when the help center terminal receives a help request and establishes a two-way communication connection with the help request terminal, it activates the target capsule domain of the help request terminal. The help center terminal can then immediately obtain the real-world location information of the person seeking help based on the target capsule domain, thereby providing assistance to the person seeking help and improving the success rate of emergency rescue.

[0065] In an optional embodiment, the help request carries capsule domain open authorization information, and the step of establishing a bidirectional communication connection with the help request terminal based on the help request includes:

[0066] In response to the request for help, the help center terminal sends a first authentication request to the metaverse server. The first authentication request is used to request authentication of the open authorization information of the capsule domain.

[0067] If the authorization information for the capsule domain is successfully authenticated, a two-way communication connection is established with the terminal requesting assistance.

[0068] It should be understood that after receiving a request for help, the help center terminal sends a first authentication request to the metaverse server. Specifically, the metaverse server verifies the legitimacy of the help center terminal's authorization. Thus, if the metaverse server successfully authenticates the authorization information for the capsule domain, the help center terminal can establish a reliable two-way communication connection with the requesting terminal, meaning the help center terminal can immediately obtain the real-time location information of the person requesting help.

[0069] Optionally, the location of the requesting terminal within the Capsule Metaverse can be shared in the form of an explicit marker. Specifically, the sharing method can be based on open licensing information, allowing for either point-to-point sharing or complete sharing within the entire Capsule Metaverse area, depending on the actual situation. In the virtual reality environment, this explicit marker will be presented in a form distinct from the surrounding environment at the requester's location. A cylindrical beam of light, perpendicular to the ground, will be generated centered on the requester's location. The height of the beam will be the maximum height of the Capsule Metaverse, and the initial radius of the beam will be at most the size of the Capsule domain.

[0070] In an optional embodiment, establishing a bidirectional communication connection with the help request terminal based on the help request further includes:

[0071] If the authentication of the open authorization information of the capsule domain fails, the help center terminal sends a biometric authentication request to the help request terminal.

[0072] If biometric authentication is successful, the help center terminal and the help requesting terminal establish a two-way communication connection.

[0073] It should be understood that in the event of authentication failure of the capsule domain open authorization information, the help center terminal does not establish a communication connection with the help requesting terminal. Therefore, the help center terminal initiates an authentication request to the help requesting terminal, which is a biometric authentication request. In specific implementations, biometric authentication can be performed through methods such as facial recognition, iris recognition, and fingerprint authentication. Thus, after biometric authentication of the person requesting help through the help requesting terminal, a reliable two-way communication connection is established between the help center terminal and the help requesting terminal. In specific implementations, the user (i.e., the aforementioned person requesting help) activates their own capsule domain on the capsule metaverse display terminal after biometric authentication authorization, authorizing the help center terminal, and the help center terminal establishes a reliable two-way communication connection with the help requesting terminal.

[0074] In this embodiment of the application, if the authentication of the open authorization information of the capsule domain fails, a two-way communication connection can be established between the help center terminal and the help request terminal by means of biometric authentication of the help request terminal, thereby improving the success rate of establishing a communication connection between the help center terminal and the help request terminal.

[0075] In an optional embodiment, the method further includes:

[0076] If it is determined that the person seeking help from the terminal that made the request needs on-site assistance, the help center terminal sends a second authentication request to the metaverse server. The second authentication request is used to request authentication of the capsule domain distribution authorization information.

[0077] If the authorization information for the capsule domain distribution is successfully authenticated, the help center terminal obtains the permission to distribute information of the target capsule domain corresponding to the help request terminal.

[0078] After a two-way communication connection is established between the help center terminal and the help requesting terminal, the person seeking help can choose remote assistance or on-site assistance. If remote assistance is chosen, it will continue in a point-to-point manner until the process is completed. If on-site assistance is required, the help center terminal will initiate a capsule domain distribution secondary authorization request carrying the help requester's authorization information to the capsule metaverse server. If the capsule domain distribution authorization information is successfully authenticated, the help center terminal will obtain the permission to assign the target capsule domain information corresponding to the help requesting terminal to a specific assisting terminal.

[0079] The information in the target capsule domain corresponding to the help request terminal may include the location of the person seeking help, basic information about the person seeking help, etc.

[0080] After the help center terminal obtains the permission to distribute information of the target capsule domain corresponding to the help request terminal, the method further includes: the help center terminal distributing the information of the person seeking help corresponding to the help request terminal to the target assistance terminal, wherein the target assistance terminal is the assistance terminal closest to the person seeking help corresponding to the help request terminal.

[0081] It should be understood that the help center terminal sends the help requester's information to the target assistance terminal, which is the assistance terminal closest to the help requester corresponding to the help requesting terminal. In specific implementation, the help center can distribute information including the help requester's location and basic information to the target assistance terminal located closest to the help requester's capsule domain, thereby enabling a two-way communication connection between the help requesting terminal and the target assistance terminal. Subsequently, the assistant corresponding to the target assistance terminal obtains the help requester information corresponding to the help requesting terminal.

[0082] In this way, in emergency situations, by establishing a two-way communication connection with the help request terminal, and upon confirming the need for on-site assistance, the information of the person seeking help corresponding to the help request terminal is sent to the target assistance terminal. The assistant at the target assistance terminal can then provide on-site assistance to the location of the person seeking help corresponding to the help request terminal, thereby improving the success rate of emergency rescue.

[0083] In an optional embodiment, after distributing the information of the person requesting help corresponding to the help request terminal to the target assistance terminal, the method further includes:

[0084] The help center terminal receives a termination request sent by the help request terminal, and the termination request carries capsule domain closure authorization information;

[0085] In response to the termination request, the help center terminal sends a third authentication request to the metaverse server. The third authentication request is used to request authentication of the capsule domain's closed authorization information.

[0086] After successful authentication of the authorization information in the capsule domain, the help center terminal disconnects the bidirectional communication connection with the help request terminal and cancels the explicit marking of the target capsule domain.

[0087] It should be understood that the termination request sent by the help request terminal can be initiated with one click through the help scenario responded by the SIM built-in application, carrying a request to close its own capsule domain authorization to the help center terminal, wherein the SIM card is installed in the help request terminal device.

[0088] Optionally, the interface of the help request terminal can support the addition of custom shortcuts, and after receiving help, a termination request can be initiated with one click.

[0089] Optionally, the help request terminal can be equipped with a physical help button. After receiving help, the terminal can initiate a termination request simply by pressing the physical help button.

[0090] In addition, the help request terminal device can be equipped with a microphone, allowing for direct voice control to send a termination request to the help center. Optionally, the help request terminal device can also collect ambient sound and recognize specific voices, automatically initiating a termination request to a preset help center in specific scenarios.

[0091] After receiving the termination request from the requesting terminal, the help center terminal sends a third authentication request to the metaverse server. This third authentication request is used to authenticate the authorization information for closing the capsule domain. Upon successful authentication, the help center terminal disconnects from the requesting terminal, and the target capsule domain corresponding to the requesting terminal is closed, i.e., the explicit marker is removed. At this point, the help center terminal loses information about the target capsule domain corresponding to the requesting terminal, and the assisting terminal also loses information about the target capsule domain corresponding to the requesting terminal.

[0092] In this embodiment, by receiving a termination request from the help-requesting terminal, an authentication request is sent to the metaverse server. If the metaverse server successfully authenticates the capsule domain's authorization information, the bidirectional communication connection with the help-requesting terminal is disconnected, and the information of the target capsule domain corresponding to the help-requesting terminal is lost. This allows for privacy protection of the relevant information of the person seeking help corresponding to the help-requesting terminal.

[0093] Please see Figure 2 , Figure 2 A second flowchart illustrating an emergency assistance communication method provided in this application embodiment is shown in the figure. The method is applied to a metaverse server and includes:

[0094] Step 201: The metaverse server receives a first authentication request sent by the help center terminal. The first authentication request is used to request authentication of the capsule domain open authorization information sent by the help request terminal. The capsule domain open authorization information is carried in the help request sent by the help request terminal to the help center terminal.

[0095] Step 202: The metaverse server performs authentication based on the first authentication request. If the authentication of the open authorization information of the capsule domain is successful, the help center terminal establishes a two-way communication connection with the help request terminal and activates the target capsule domain corresponding to the help request terminal. The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0096] In this embodiment, the metaverse server receives a first authentication request sent by the help center terminal to authenticate the capsule domain open authorization information of the help request terminal, thereby improving the privacy of the information of the capsule domain corresponding to the help request terminal.

[0097] In an optional embodiment, the method further includes:

[0098] The metaverse server receives a second authentication request sent by the help center terminal. The second authentication request is used to request authentication of the authorization information distributed by the capsule domain.

[0099] The metaverse server authenticates the capsule domain distribution authorization information. If the authentication of the capsule domain distribution authorization information is successful, the help center terminal obtains the permission to distribute information of the target capsule domain corresponding to the help request terminal.

[0100] In this embodiment of the application, the metaverse server receives a second authentication request sent by the help center terminal to authenticate the capsule domain distribution authorization information of the help request terminal, and then determines whether the help center terminal has the authority to allocate the information of the target capsule domain to a certain assistance terminal.

[0101] In an optional embodiment, the method further includes:

[0102] The metaverse server receives a third authentication request sent by the help center terminal. The third authentication request is used to request authentication of the capsule domain closure authorization information. The capsule domain closure authorization information is carried in the termination request sent by the help request terminal to the help center terminal.

[0103] The metaverse server authenticates the capsule domain closure authorization information. After successful authentication, the help center terminal disconnects the bidirectional communication connection with the help request terminal and cancels the explicit mark on the target capsule domain.

[0104] In this embodiment, the metaverse server receives a third authentication request sent by the help center terminal to authenticate the capsule domain authorization information of the help request terminal. If the authentication is successful, the help center terminal loses the capsule domain information, thus improving the privacy of the capsule domain information corresponding to the help request terminal.

[0105] In an optional embodiment, the method further includes:

[0106] The metaverse server revoked the permission of the help center terminal to distribute information of the target capsule domain corresponding to the help request terminal.

[0107] In this embodiment of the application, after the rescue is completed, the metaverse server revoks the permission of the help center terminal to distribute information of the target capsule domain corresponding to the help request terminal, thereby improving the privacy of the information of the capsule domain corresponding to the help request terminal.

[0108] Please see Figure 3 , Figure 3 A third flowchart illustrating an emergency assistance communication method provided in this application embodiment is shown in the figure. The method is applied to an assistance request terminal and includes:

[0109] Step 301: The help request terminal sends a help request to the help center terminal. The help center terminal establishes a two-way communication connection with the help request terminal based on the help request and activates the target capsule domain corresponding to the help request terminal.

[0110] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0111] It should be noted that the information and steps involved in the methods executed by the help request terminal, as the counterpart device interacting with the help center terminal, should be understood in the same way as those on the help center terminal. Therefore, the content in the help request terminal's methods can be understood by referring to the corresponding content in the help center terminal's methods, and will not be repeated here.

[0112] For example, the target capsule domain refers to an area explicitly marked within a certain range of the capsule metaverse, centered on the location of the requesting terminal, while the virtual reality environment outside the requester's capsule metaverse is hidden and invisible.

[0113] For example, the interface of the help request terminal can support the addition of custom shortcuts, which are bound to a preset help center.

[0114] For example, the help request terminal can be equipped with a physical help button and bound to a preset help center. In an emergency, simply pressing the physical help button will initiate a help request to the preset help center.

[0115] For example, the help request terminal device can be equipped with a microphone, allowing direct voice control to request help from a preset help center. Optionally, the help request terminal device can also collect ambient sound and recognize specific voices, automatically initiating a help request to a preset help center in specific scenarios.

[0116] For example, the help request terminal can also be associated with wearable devices (such as smartwatches) that can monitor physiological characteristics to obtain real-time data such as the person seeking help's heart rate, blood oxygen, blood pressure, and electrocardiogram. By setting abnormal threshold conditions, the help request can be automatically initiated after the abnormal threshold conditions are triggered.

[0117] For example, in some special scenarios, the help request terminal can also be associated with smart security and smart care devices (such as mobile home monitoring services), so that it can automatically initiate a help request after detecting an abnormal situation.

[0118] In an optional embodiment, the method further includes:

[0119] If the open authorization information of the capsule domain is successfully authenticated by the metaverse server, a two-way communication connection is established with the help center terminal.

[0120] In an optional embodiment, the method further includes:

[0121] If the open authorization information of the capsule domain fails to be authenticated by the metaverse server, the help request terminal receives the biometric authentication request sent by the help center terminal;

[0122] Authentication is performed based on the aforementioned biometric authentication request.

[0123] Please see Figure 4 , Figure 4 A fourth flowchart illustrating an emergency assistance communication method provided in this application embodiment is shown in the figure. The method is applied to an assistance terminal and includes:

[0124] Step 401: Receive information from the help request terminal sent by the help center terminal;

[0125] Step 402: Based on the information of the help request terminal, generate a rescue route to the person seeking help corresponding to the help request terminal, wherein the rescue route is the route to the target capsule domain in the shortest time.

[0126] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0127] It should be understood that upon receiving a request message from the help center, the assisting terminal, whose information includes the location information of the person requesting help, generates a rescue route based on its own location and this location information. This rescue route is the shortest route to the person requesting help. In this way, the assisting person corresponding to the assisting terminal can reach the vicinity of the person requesting help in the shortest possible time to provide assistance, thereby improving the success rate of the rescue.

[0128] It should be understood that this rescue channel can be generated by the capsule metaverse server through superimposed calculations of the real-time traffic environment and the metaverse virtual reality environment.

[0129] In an optional embodiment, generating a rescue route to the target capsule domain corresponding to the help request terminal based on the information of the help request terminal includes:

[0130] The target area is divided into multiple identical grid areas, which are areas within a preset range centered on the help request terminal within the capsule metaverse;

[0131] A graph model is constructed based on the multiple identical grid regions;

[0132] Based on the graph model, the density value of help request terminals in each grid area is obtained;

[0133] Connect the adjacent grids with the lowest density values ​​in sequence to generate a rescue route to the person requesting help at the terminal.

[0134] It should be understood that, in practical implementation, the target area can be divided into several regular small grids with a side length of 50 meters, denoted as... Each grid With unique coordinate identifier Count the number of capsule metaverse terminal devices within each grid. The area of ​​the grid is The density of the capsule metaverse terminal device is then... This density value reflects the density of terminal devices within the grid. The higher the density value, the denser the population or equipment in the area, and the more difficult it may be to pass through the path.

[0135] Treat each grid as a node in a graphical model. ,node Corresponding grid If there is a passable route (such as a road or passage) between two adjacent grids, then an undirected edge is created between these two nodes. All edges form an edge set. The edge weights take into account both the density of terminal devices in the capsule-like universe and the travel time. Let the weights be determined by the edge weights. The two connected grids and The density of the capsule metaverse terminal devices are respectively and The actual length of this side is The average traffic speed of this road segment is obtained through real-time traffic information. Then the time through that edge Use the following formula to assign weights to each edge:

[0136]

[0137] in, and These are the weighting coefficients, and Optimization is achieved through training.

[0138] Optionally, an improved Dijkstra's algorithm is used for shortest path search. The grid containing the starting position is designated as the source node, and the grid containing the requester's position is designated as the target node. The optimal path from the starting point to the target point is found by calculating the minimum weighted path from each node to the source node. The algorithm steps are as follows:

[0139] (1) Initialize the distance array ,in Indicates the distance from the source node to the node The current minimum weight, initially the distance of the source node is 0, and the distances of the other nodes are infinite.

[0140] (2) Maintain a priority queue Store nodes in ascending order of distance, and initially add the source node to the queue.

[0141] (3) Each time, take the node with the smallest distance from the queue. traverse all its adjacent nodes Calculation through arrive New weights .like Then update the node distance array. And Add to queue .

[0142] (4) Repeat step (3) until the target node is removed from the queue or the queue is empty. The distance to the target node in the array is the total weight of the shortest weighted path, according to... The specific path can be obtained by backtracking the array.

[0143] Gradient descent method is used to adjust the weight coefficients. and Optimization is performed. The objective function is defined as the mean square error between the actual arrival time and the planned arrival time:

[0144]

[0145] in, The number of training samples. For the first The actual arrival time of each sample For the first The planned arrival times for each sample are calculated using a path planning model. This is achieved by minimizing the objective function. Continuously adjust and The value of allows the route planning model to more accurately balance terminal device density and travel time, achieving the goal of arriving in the shortest time.

[0146] To better illustrate the embodiments of this application, in conjunction with... Figure 5 and Figure 6 The overall operation flow of the embodiments of this application will be described below. This operation flow includes the following nine steps:

[0147] 1. The person seeking help can use the Super SIM built-in application on the Capsule Universe display terminal device to select the corresponding help scenario and initiate a request with their own Capsule Domain open authorization to the help center with one click.

[0148] 2. Upon receiving the request, the Assistance Center verifies the legality of the authorization via the Metaverse server. If the legality is verified, proceed to step 3. Otherwise, the Assistance Center's control terminal initiates a re-authorization request to the requester's Metaverse capsule display terminal device. Once the requester completes biometric authentication, the authorization is approved, and proceed to step 3.

[0149] 3. Once authorization is successful, the person seeking help establishes a two-way reliable communication connection with the help center in a point-to-point encrypted manner. At the same time, the person seeking help's capsule domain is activated, and the help center can immediately obtain the location information of the person seeking help's real environment, activate an explicit marker in the virtual environment of the capsule domain, and hide the virtual reality environment outside the person seeking help's capsule metaverse from being visible.

[0150] 4. The person seeking help can choose between remote assistance or on-site assistance. If remote assistance is chosen, it will be conducted in a point-to-point manner until the process is completed, then proceed to step 9. If on-site assistance is required, the help center will send a capsule domain distribution secondary authorization application with the helper's authorization information to the capsule metaverse server.

[0151] 5. Once the Capsule Metaverse server receives the application, it verifies the legality of the application's subject, time, and location range, and then grants the Help Center permission to distribute the Capsule Domain to the applicant.

[0152] 6. Once the distribution permission application is successful, the help center can distribute information including the helper's location and basic information to the capsule metaverse display terminal device of the help center staff member located closest to the helper's capsule domain;

[0153] 7. Staff who receive the message can share the visible marker of the person seeking help in their capsule domain with the help center. At the same time, a dedicated channel to reach the location of the person seeking help will be generated. This dedicated channel can only be viewed through the capsule metaverse display terminal device and will quickly guide the person seeking help to their actual location for assistance.

[0154] 8. Upon completion of assistance, the person seeking help terminates the two-way reliable communication connection established with the help center, the authorization immediately expires, the Capsule Metaverse server revoks the help center's capsule domain distribution permissions, and personnel who have already distributed the information lose access to the helper's capsule domain information.

[0155] 9. The help center has lost the sharing of the helper's capsule domain information, the helper's location explicit marker has disappeared, and this help request is completed.

[0156] Please see Figure 7 , Figure 7 This is one of the structural schematic diagrams of a communication device for emergency assistance provided in an embodiment of this application. As shown in the figure, the device 700 includes:

[0157] The first receiving module 701 is used to receive a help request sent by a help request terminal, establish a two-way communication connection with the help request terminal according to the help request, and activate the target capsule domain corresponding to the help request terminal.

[0158] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0159] Optionally, the first receiving module 701 includes:

[0160] The first sending unit is used to send a first authentication request to the metaverse server in response to the request for help. The first authentication request is used to request authentication of the open authorization information of the capsule domain.

[0161] The first rescue unit is used to establish a two-way communication connection with the help request terminal when the authorization information of the capsule domain is successfully authenticated.

[0162] Optionally, the first receiving module 701 further includes:

[0163] The second sending unit is used to send a biometric authentication request to the help request terminal in the event that the authentication of the open authorization information of the capsule domain fails.

[0164] The second rescue unit is used to establish a two-way communication connection with the terminal requesting assistance if biometric authentication is successful.

[0165] Optionally, the device 700 further includes:

[0166] The first sending module is used to send a second authentication request to the metaverse server when it is determined that the person seeking help corresponding to the help request terminal needs on-site assistance. The second authentication request is used to request authentication of the capsule domain distribution authorization information.

[0167] The acquisition module is used to acquire the permission to distribute information of the target capsule domain corresponding to the terminal making the help request, if the authorization information for the capsule domain distribution is successfully authenticated.

[0168] Optionally, the device 700 further includes:

[0169] The distribution module is used to distribute the information of the target capsule domain corresponding to the help request terminal to the target assistance terminal, wherein the target assistance terminal is the assistance terminal that is closest to the target capsule domain information corresponding to the help request terminal in the virtual environment.

[0170] Optionally, the device 700 further includes:

[0171] The second receiving module is used to receive the termination request sent by the help request terminal, the termination request carrying capsule domain closure authorization information;

[0172] The second sending module, in response to the termination request, sends a third authentication request to the metaverse server, the third authentication request being used to request authentication of the capsule domain closure authorization information;

[0173] The disconnect module is used to disconnect the bidirectional communication connection with the help request terminal and cancel the explicit mark on the target capsule domain after the authorization information authentication of the capsule domain is successfully closed.

[0174] It should be noted that the communication device for emergency assistance provided in this application embodiment is capable of performing the above-described functions. Figure 1 The apparatus for the communication method for emergency assistance described above is applicable to all implementations of the communication method for emergency assistance embodiments described above, and all can achieve the same or similar beneficial effects. To avoid repetition, this embodiment will not elaborate further.

[0175] Please see Figure 8 , Figure 8 A second schematic diagram of a communication device for emergency assistance provided in this application embodiment is shown in the figure. The device 800 includes:

[0176] The third receiving module 801 is used to receive a first authentication request sent by the help center terminal. The first authentication request is used to request authentication of the capsule domain open authorization information, wherein the capsule domain open authorization information is carried in the help request sent by the help request terminal to the help center terminal.

[0177] The first authentication module 802 is used to authenticate the open authorization information of the capsule domain. When the authentication of the open authorization information of the capsule domain is successful, the help center terminal establishes a two-way communication connection with the help request terminal and activates the target capsule domain corresponding to the help request terminal. The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0178] Optionally, the device 800 further includes:

[0179] The fourth receiving module is used to receive a second authentication request sent by the help center terminal. The second authentication request is used to request authentication of the authorization information distributed in the capsule domain.

[0180] The second authentication module is used to authenticate the capsule domain distribution authorization information. If the authentication of the capsule domain distribution authorization information is successful, the help center terminal obtains the permission to distribute the information of the target capsule domain corresponding to the help request terminal.

[0181] Optionally, the device 800 further includes:

[0182] The fifth receiving module is used to receive the third authentication request sent by the help center terminal. The third authentication request is used to request authentication of the capsule domain closure authorization information. The capsule domain closure authorization information is carried in the termination request sent by the help request terminal to the help center terminal.

[0183] The third authentication module is used to authenticate the capsule domain closure authorization information. After successful authentication of the capsule domain closure authorization information, the help center terminal disconnects the bidirectional communication connection with the help request terminal and cancels the explicit mark on the target capsule domain.

[0184] Optionally, the device 800 further includes:

[0185] The revocation module is used to revoke the permission of the help center terminal to distribute information of the target capsule domain corresponding to the help request terminal.

[0186] It should be noted that the communication device for emergency assistance provided in this application embodiment is capable of performing the above-described functions. Figure 2The apparatus for the communication method for emergency assistance described above is applicable to all implementations of the communication method for emergency assistance embodiments described above, and all can achieve the same or similar beneficial effects. To avoid repetition, this embodiment will not elaborate further.

[0187] Please see Figure 9 , Figure 9 A third schematic diagram of a communication device for emergency assistance provided in this application embodiment is shown in the figure. The device 900 includes:

[0188] The second sending module 901 is used to send a help request to the help center terminal. The help center terminal establishes a two-way communication connection with the help request terminal according to the help request and activates the target capsule domain corresponding to the help request terminal.

[0189] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0190] Optionally, the second transmitting module 901 includes:

[0191] The third rescue unit is used to establish a two-way communication connection with the help center terminal when the capsule domain open authorization information is successfully authenticated by the metaverse server.

[0192] Optionally, the second transmitting module 901 further includes:

[0193] The first receiving unit is configured to receive a biometric authentication request sent by the help center terminal when the open authorization information of the capsule domain fails to be authenticated through the metaverse server.

[0194] An authentication unit is used to perform authentication based on the biometric authentication request.

[0195] It should be noted that the communication device for emergency assistance provided in this application embodiment is capable of performing the above-described... Figure 3 The apparatus for the communication method for emergency assistance described above is applicable to all implementations of the communication method for emergency assistance embodiments described above, and all can achieve the same or similar beneficial effects. To avoid repetition, this embodiment will not elaborate further.

[0196] Please see Figure 10 , Figure 10 A fourth schematic diagram of a communication device for emergency assistance provided in this application embodiment is shown in the figure. The device 1000 includes:

[0197] The sixth receiving module 1001 is used to receive information from the help request terminal sent by the help center terminal;

[0198] The rescue module 1002 is used to generate a rescue route to the target capsule domain corresponding to the help request terminal based on the information of the help request terminal, wherein the rescue route is the route to the target capsule domain in the shortest time.

[0199] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0200] Optionally, the rescue module 1002 includes:

[0201] A partitioning unit is used to divide the target area into multiple identical grid areas, wherein the target area is a region within a preset range centered on the help request terminal within the capsule metaverse;

[0202] Construction unit, used to construct a graph model based on the multiple identical grid regions;

[0203] The acquisition unit is used to acquire the density value of help request terminals in each grid area based on the graph model;

[0204] The generation unit is used to connect adjacent grids with the lowest density values ​​in sequence to generate a rescue route to the person seeking help at the help request terminal.

[0205] It should be noted that the communication device for emergency assistance provided in this application embodiment is capable of performing the above-described... Figure 4 The apparatus for the communication method for emergency assistance described above is applicable to all implementations of the communication method for emergency assistance embodiments described above, and all can achieve the same or similar beneficial effects. To avoid repetition, this embodiment will not elaborate further.

[0206] like Figure 11 As shown in the illustration, this application embodiment also provides a terminal, the terminal 1100 including: a processor 1101, configured to read a program from a memory 1102 and execute the following steps:

[0207] Receive a help request sent by a help request terminal, establish a two-way communication connection with the help request terminal according to the help request, and activate the target capsule domain corresponding to the help request terminal;

[0208] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0209] Optionally, establishing a bidirectional communication connection with the terminal requesting the help request based on the help request includes:

[0210] In response to the request for assistance, a first authentication request is sent to the metaverse server. The first authentication request is used to request authentication of the open authorization information of the capsule domain.

[0211] If the authorization information for the capsule domain is successfully authenticated, a two-way communication connection is established with the terminal requesting assistance.

[0212] Optionally, establishing a two-way communication connection with the terminal that requested the help request based on the help request further includes:

[0213] If authentication of the open authorization information of the capsule domain fails, a biometric authentication request is sent to the help request terminal.

[0214] If biometric authentication is successful, a two-way communication connection is established with the terminal that requested assistance.

[0215] Optionally, processor 1101 is used to read the program from memory 1102 and perform the following steps:

[0216] If it is determined that the person requesting help from the terminal needs on-site assistance, a second authentication request is sent to the metaverse server. The second authentication request is used to request authentication of the authorization information distributed by the capsule domain.

[0217] If the authorization information for the capsule domain distribution is successfully authenticated, the user obtains the permission to distribute information of the target capsule domain corresponding to the terminal requesting assistance.

[0218] Optionally, processor 1101 is used to read the program from memory 1102 and perform the following steps:

[0219] The information of the target capsule domain corresponding to the help request terminal is distributed to the target assistance terminal, which is the assistance terminal that is closest to the target capsule domain information corresponding to the help request terminal in the virtual environment.

[0220] Optionally, processor 1101 is used to read the program from memory 1102 and perform the following steps:

[0221] The terminal receiving the help request sends a termination request, the termination request carrying capsule domain closure authorization information;

[0222] In response to the termination request, a third authentication request is sent to the metaverse server, the third authentication request being used to request authentication of the capsule domain closure authorization information;

[0223] After successful authentication of the authorization information in the capsule domain, the bidirectional communication connection with the terminal requesting assistance is disconnected, and the explicit marking of the target capsule domain is removed.

[0224] The terminal 1100 provided in this embodiment can perform the following: Figure 1 The steps in the method embodiment shown are illustrated. All implementation processes and methods of the above method embodiments can be applied to this terminal embodiment and achieve the same technical effect. The terminal can be... Figure 7 The communication device shown is used for emergency assistance.

[0225] like Figure 12 As shown in the illustration, this application embodiment also provides a terminal, the terminal 1200 including: a processor 1201, configured to read a program from a memory 1202 and execute the following steps:

[0226] A help request is sent to the help center terminal. The help center terminal establishes a two-way communication connection with the help requesting terminal based on the help request and activates the target capsule domain corresponding to the help requesting terminal.

[0227] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0228] Optionally, the processor 1201 is further configured to read the program in the memory 1202 and execute the following steps:

[0229] If the open authorization information of the capsule domain is successfully authenticated by the metaverse server, a two-way communication connection is established with the help center terminal.

[0230] Optionally, the processor 1201 is further configured to read the program in the memory 1202 and execute the following steps:

[0231] If the open authorization information of the capsule domain fails to be authenticated by the metaverse server, a biometric authentication request sent by the help center terminal will be received.

[0232] Authentication is performed based on the aforementioned biometric authentication request.

[0233] The terminal 1200 provided in this application embodiment can perform the following: Figure 3 The steps in the method embodiment shown are illustrated. All implementation processes and methods of the above method embodiments can be applied to this terminal embodiment and achieve the same technical effect. The terminal can be... Figure 9 The communication device shown is used for emergency assistance.

[0234] like Figure 13 As shown in the illustration, this application embodiment also provides a terminal, the terminal 1300 including: a processor 1301, configured to read a program from a memory 1302 and execute the following steps:

[0235] The terminal that receives help requests sent by the help center terminal;

[0236] Based on the information of the help request terminal, a rescue route is generated to reach the target capsule domain corresponding to the help request terminal. The rescue route is the route to reach the target capsule domain in the shortest time.

[0237] The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0238] Optionally, the processor 1301 is specifically used for:

[0239] The target area is divided into multiple identical grid areas, wherein the target area is a region within a preset range centered on the help request terminal within the capsule metaverse;

[0240] A graph model is constructed based on the multiple identical grid regions;

[0241] Based on the graph model, the density value of help request terminals in each grid area is obtained;

[0242] Connect the adjacent grids with the lowest density values ​​in sequence to generate a rescue route to the person requesting help at the terminal.

[0243] The terminal 1300 provided in this embodiment can perform the following: Figure 4 The steps in the method embodiment shown are illustrated. All implementation processes and methods of the above method embodiments can be applied to this terminal embodiment and achieve the same technical effect. The terminal can be... Figure 10 The communication device shown is used for emergency assistance.

[0244] Please see Figure 14 , Figure 14 This is a schematic diagram of the structure of a network-side device 1400 provided in an embodiment of this application. The network-side device 1400 includes: a processor 1401 and a memory 1402, with a program or instructions stored in the memory 1402 that can be executed on the processor 1401. The processor calls the program or instructions in the memory to perform the following steps:

[0245] The system receives a first authentication request sent by the help request center terminal. The first authentication request is used to request authentication of the capsule domain open authorization information, wherein the capsule domain open authorization information is carried in the help request sent by the help request terminal to the help request center terminal.

[0246] The authorization information for the open capsule domain is authenticated. If the authentication of the open capsule domain authorization information is successful, the help center terminal establishes a two-way communication connection with the help request terminal and activates the target capsule domain corresponding to the help request terminal. The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

[0247] Optionally, the processor 1401 is further configured to read the program in the memory 1402 and perform the following steps:

[0248] Receive a second authentication request sent by the help center terminal. The second authentication request is used to request authentication of the capsule domain distribution authorization information.

[0249] The authorization information for the capsule domain distribution is authenticated. If the authentication of the authorization information for the capsule domain distribution is successful, the help center terminal obtains the permission to distribute information of the target capsule domain corresponding to the help request terminal.

[0250] Optionally, the processor 1401 is further configured to read the program in the memory 1402 and perform the following steps:

[0251] The system receives a third authentication request sent by the help center terminal. The third authentication request is used to request authentication of the capsule domain closure authorization information, which is carried in the termination request sent by the help request terminal to the help center terminal.

[0252] The authorization information for closing the capsule domain is authenticated. After successful authentication, the help center terminal disconnects the bidirectional communication connection with the help request terminal and cancels the explicit marking of the target capsule domain.

[0253] Optionally, the processor 1401 is further configured to read the program in the memory 1402 and perform the following steps:

[0254] Revoke the permission of the help center terminal to distribute information of the target capsule domain corresponding to the help request terminal.

[0255] The network-side device 1400 provided in this application embodiment can perform the following: Figure 3 The steps in the method embodiment shown are illustrated. All implementation processes and methods of the above method embodiments can be applied to this network-side device embodiment and achieve the same technical effect. The network-side device 1400 can be... Figure 10 The communication device shown is used for emergency assistance.

[0256] The wireless communication system provided in this application includes: a terminal and a network-side device, wherein the terminal can be used to perform, for example... Figure 1 , Figure 3 and Figure 4 The steps of the communication method for emergency assistance shown are illustrated, wherein the network-side device can be used to perform, such as Figure 2 Steps for communication methods used for emergency assistance.

[0257] This application also provides a readable storage medium storing a program or instructions. When the program or instructions are executed by a processor, they implement the various processes of the above-described communication method embodiments for emergency assistance and achieve the same technical effect. To avoid repetition, they will not be described again here.

[0258] This application also provides a computer program product, including computer instructions. When executed by a processor, the computer instructions implement the various processes of the above-described communication method embodiment for emergency assistance, and achieve the same technical effect. To avoid repetition, they will not be described again here.

[0259] It should be noted that, in this document, the terms "comprising," "including," or any other variations thereof are intended to cover non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements includes not only those elements but also other elements not expressly listed, or elements inherent to such a process, method, article, or apparatus. Unless otherwise specified, an element defined by the phrase "comprising one..." does not exclude the presence of other identical elements in the process, method, article, or apparatus that includes that element.

[0260] Through the above description of the embodiments, those skilled in the art can clearly understand that the methods of the above embodiments can be implemented by means of software plus necessary general-purpose hardware platforms. Of course, they can also be implemented by hardware, but in many cases the former is a better implementation method. Based on this understanding, the technical solution of this application, in essence, or the part that contributes to the prior art, can be embodied in the form of a software product. This computer software product is stored in a storage medium (such as ROM / RAM, magnetic disk, optical disk) and includes several instructions to cause a terminal (which may be a mobile phone, computer, server, air conditioner, or network device, etc.) to execute the methods described in the various embodiments of this application.

[0261] The embodiments of this application have been described above with reference to the accompanying drawings. However, this application is not limited to the specific embodiments described above. The specific embodiments described above are merely illustrative and not restrictive. Those skilled in the art can make many other forms under the guidance of this application without departing from the spirit and scope of the claims, and all of these forms are within the protection scope of this application.

Claims

1. A communication method for emergency assistance, characterized in that, The method, applied to a help center terminal, includes: Receive a help request sent by a help request terminal, establish a two-way communication connection with the help request terminal according to the help request, and activate the target capsule domain corresponding to the help request terminal; The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

2. The method according to claim 1, characterized in that, The request for assistance carries capsule domain open authorization information, and the step of establishing a bidirectional communication connection with the terminal that made the request for assistance based on the request includes: In response to the request for assistance, a first authentication request is sent to the metaverse server. The first authentication request is used to request authentication of the open authorization information of the capsule domain. If the authorization information for the capsule domain is successfully authenticated, a two-way communication connection is established with the terminal requesting assistance.

3. The method according to claim 2, characterized in that, The step of establishing a two-way communication connection with the terminal that made the request for help based on the request for help also includes: If authentication of the open authorization information of the capsule domain fails, a biometric authentication request is sent to the help request terminal. If biometric authentication is successful, a two-way communication connection is established with the terminal that requested assistance.

4. The method according to claim 3, characterized in that, The method further includes: If it is determined that the person requesting help from the terminal needs on-site assistance, a second authentication request is sent to the metaverse server. The second authentication request is used to request authentication of the capsule domain distribution authorization information. If the authorization information for the capsule domain distribution is successfully authenticated, the user obtains the permission to distribute information of the target capsule domain corresponding to the terminal requesting assistance.

5. The method according to claim 4, characterized in that, After obtaining permission to distribute information about the target capsule domain corresponding to the terminal making the help request, the method further includes: The information of the person seeking help corresponding to the help request terminal is distributed to the target assistance terminal, which is the assistance terminal closest to the person seeking help corresponding to the help request terminal.

6. The method according to claim 5, characterized in that, After distributing the information of the person requesting help corresponding to the help request terminal to the target assistance terminal, the method further includes: The terminal receiving the help request sends a termination request, the termination request carrying capsule domain closure authorization information; In response to the termination request, a third authentication request is sent to the metaverse server, the third authentication request being used to request authentication of the capsule domain closure authorization information; After successful authentication of the authorization information in the capsule domain, the bidirectional communication connection with the terminal requesting assistance is disconnected, and the explicit marking of the target capsule domain is removed.

7. A communication method for emergency assistance, characterized in that, Applied to a metaverse server, the method includes: The system receives a first authentication request sent by the help request center terminal. The first authentication request is used to request authentication of the capsule domain open authorization information, wherein the capsule domain open authorization information is carried in the help request sent by the help request terminal to the help request center terminal. The authorization information for the open capsule domain is authenticated. If the authentication of the open capsule domain authorization information is successful, the help center terminal establishes a two-way communication connection with the help request terminal and activates the target capsule domain corresponding to the help request terminal. The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

8. The method according to claim 7, characterized in that, The method further includes: Receive a second authentication request sent by the help center terminal, the second authentication request being used to request authentication of the capsule domain distribution authorization information; The authorization information for the capsule domain distribution is authenticated. If the authentication of the authorization information for the capsule domain distribution is successful, the help center terminal obtains the permission to distribute information of the target capsule domain corresponding to the help request terminal.

9. The method according to claim 8, characterized in that, The method further includes: The system receives a third authentication request sent by the help center terminal. The third authentication request is used to request authentication of the capsule domain closure authorization information, which is carried in the termination request sent by the help request terminal to the help center terminal. The authorization information for closing the capsule domain is authenticated. After successful authentication, the help center terminal disconnects the bidirectional communication connection with the help request terminal and cancels the explicit marking of the target capsule domain.

10. The method according to claim 9, characterized in that, The method further includes: Revoke the permission of the help center terminal to distribute information of the target capsule domain corresponding to the help request terminal.

11. A communication method for emergency assistance, characterized in that, The method, applied to a help request terminal, includes: A help request is sent to the help center terminal. The help center terminal establishes a two-way communication connection with the help requesting terminal based on the help request and activates the target capsule domain corresponding to the help requesting terminal. The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

12. The method according to claim 11, characterized in that, The request for assistance carries capsule domain open authorization information, and the establishment of a two-way communication connection between the assistance center terminal and the requesting terminal based on the request for assistance includes: If the open authorization information of the capsule domain is successfully authenticated by the metaverse server, a two-way communication connection is established with the help center terminal.

13. The method according to claim 12, characterized in that, The establishment of a two-way communication connection between the help center terminal and the help requesting terminal based on the help request also includes: If the open authorization information of the capsule domain fails to be authenticated by the metaverse server, a biometric authentication request sent by the help center terminal will be received. Authentication is performed based on the aforementioned biometric authentication request.

14. A communication method for emergency assistance, characterized in that, Applied to an assistive terminal, the method includes: The terminal that receives help requests sent by the help center terminal; Based on the information of the help request terminal, a rescue route is generated to reach the target capsule domain corresponding to the help request terminal. The rescue route is the route to reach the target capsule domain in the shortest time. The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

15. The method according to claim 14, characterized in that, The step of generating a rescue route to the target capsule domain corresponding to the help request terminal based on the information of the help request terminal includes: The target area is divided into multiple identical grid areas, wherein the target area is a region within a preset range centered on the help request terminal within the capsule metaverse; A graph model is constructed based on the multiple identical grid regions; Based on the graph model, the density value of help request terminals in each grid area is obtained; By connecting adjacent grids with the lowest density values ​​in sequence, a rescue route is generated to reach the target capsule domain corresponding to the distress request terminal.

16. A communication device for emergency assistance, characterized in that, The device includes: The first receiving module is used to receive a help request sent by a help request terminal, establish a two-way communication connection with the help request terminal according to the help request, and activate the target capsule domain corresponding to the help request terminal. The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

17. A communication device for emergency assistance, characterized in that, The device includes: The second receiving module is used to receive a first authentication request sent by the help center terminal based on the help request. The first authentication request is used to request authentication of the capsule domain open authorization information, wherein the capsule domain open authorization information is carried in the help request sent by the help request terminal to the help center terminal. The first authentication module is used to authenticate the open authorization information of the capsule domain. When the authentication of the open authorization information of the capsule domain is successful, the help center terminal establishes a two-way communication connection with the help request terminal and activates the target capsule domain corresponding to the help request terminal. The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

18. A communication device for emergency assistance, characterized in that, The device includes: The second sending module is used to send a help request to the help center terminal. The help center terminal establishes a two-way communication connection with the help request terminal according to the help request and activates the target capsule domain corresponding to the help request terminal. The target capsule domain is a region within a preset range centered on the help request terminal in the virtual environment.

19. A communication device for emergency assistance, characterized in that, The device includes: The third receiving module is used to receive information from the help request terminal sent by the help center terminal; The first rescue module is used to generate a rescue route to the target capsule domain corresponding to the help request terminal based on the information of the help request terminal. The rescue route is the route to the target capsule domain in the shortest time. The target capsule domain is an area within a preset range centered on the help request terminal in the virtual environment.

20. A terminal, characterized in that, It includes a processor and a memory, the memory storing a program or instructions that can run on the processor, the program or instructions being executed by the processor to implement the steps of the communication method for emergency assistance as described in any one of claims 1 to 6, or the steps of the communication method for emergency assistance as described in any one of claims 11 to 13, or the steps of the communication method for emergency assistance as described in claim 14 or 15.

21. A network-side device, characterized in that, It includes a processor and a memory, the memory storing programs or instructions that can run on the processor, the programs or instructions being executed by the processor to implement the steps of the communication method for emergency assistance as described in any one of claims 7-10.

22. A readable storage medium, characterized in that, The readable storage medium stores a program or instructions that, when executed by a processor, implement the steps of the communication method for emergency assistance as described in any one of claims 1 to 15.

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