Information processing method, information processing program, and information processor

Abstract

To provide an information processing method, an information processing program and an information processor, capable of improving notification of a request for corrective action.SOLUTION: An information processing method comprises a step of accumulating requests for corrective action arising from construction projects, and a step of issuing a list of instructions directing at least some of the accumulated requests to the person in charge of the corrective action.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present disclosure relates to an information processing method, an information processing program, and an information processing device. [Background technology]

[0002] Conventionally, a system has been known in which repair instructions are sent by e-mail from a mobile terminal of a site supervisor to a mobile phone of a subcontractor, and the repair instructions are also displayed on a web screen of a web server (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2002-295017 A Summary of the Invention [Problem to be solved by the invention]

[0004] When requesting repairs or other corrective measures for issues pointed out during on-site inspections, there is room for improvement regarding the notification of such requests.

[0005] An object of the present disclosure is to provide an information processing method, an information processing program, and an information processing device that can improve the notification of a request for corrective action. [Means for solving the problem]

[0006] (1) An information processing method according to an embodiment of the present disclosure includes: An information processing device accumulates requests for corrective actions that arise in a construction project; The information processing device issues a list of instructions for instructing a person in charge of corrective action to take at least a part of the accumulated requests; Includes.

[0007] (2) The information processing method described in (1) above may further include a step in which the information processing device notifies the person in charge to check the instruction sheet.

[0008] (3) The information processing method described in (1) or (2) above may further include a step in which the information processing device notifies a terminal device of the person in charge of a list of the instruction sheets.

[0009] (4) In the step of notifying the list of instructions of the information processing method described above in (3), the information processing device may generate a link for the person in charge to view the list of instructions.

[0010] (5) In the information processing method described above in (4), in the step of notifying the list of instructions, the information processing device may transmit the link in a chat format or an email format.

[0011] (6) In the step of notifying the list of instructions of the information processing method described above in (5), when the information processing device sends the link in chat or email format, it may add a message prompting the user to check any outstanding requests.

[0012] (7) In the step of notifying the list of instructions in the information processing method described in (5) or (6) above, when the information processing device sends the link in chat format or email format, it may accept an input to select a user to which the link is to be sent, and send the link to a terminal device of the selected user.

[0013] (8) In the information processing method described in any one of (3) to (7) above, the information processing device may execute the step of creating and storing the request for corrective action and the step of notifying the list of instructions using different applications.

[0014] (9) In the step of issuing the list of instructions of the information processing method described in any one of (1) to (8) above, the information processing device may issue a list of instructions for requests narrowed down by the person in charge.

[0015] (10) In the step of issuing the list of instructions in the information processing method described in (9) above, the information processing device may issue a list of instructions for requests that have been narrowed down by requests that the person in charge is currently handling and that are incomplete.

[0016] (11) In the step of issuing the list of instructions in the information processing method described in any one of (1) to (10) above, the information processing device may issue a list of instructions for requests for corrective action that have been accumulated during a specified period.

[0017] (12) The information processing method described in (11) above may further include a step in which the information processing device receives an input for setting the predetermined period.

[0018] (13) The information processing method according to any one of (1) to (12) above may further include a step in which the information processing device issues the list of instructions in a format viewable by a spreadsheet application.

[0019] (14) An information processing program according to an embodiment of the present disclosure causes an information processing device to execute any one of the information processing methods described in (1) to (13) above.

[0020] (15) An information processing device according to an embodiment of the present disclosure includes a processor that accumulates requests for corrective actions arising from a construction project and issues a list of instructions for instructing a person in charge of corrective actions to take at least some of the accumulated requests.

[0021] (16) In the information processing device described above in (15), the processor may notify the person in charge to check the instruction sheet. Effect of the Invention

[0022] According to an information processing method, an information processing program, and an information processing device according to an embodiment of the present disclosure, notification of a request for corrective action is improved. [Brief description of the drawings]

[0023] [Figure 1] FIG. 1 is a schematic diagram illustrating an example of the configuration of an information processing system according to an embodiment. [Diagram 2] 1 is a block diagram showing an example of the configuration of an information processing system according to an embodiment. [Diagram 3] 1 is a flowchart illustrating an example of a procedure of an information processing method executed by an information processing device according to an embodiment. [Figure 4] 10 is a flowchart illustrating an example of a procedure of an information processing method executed by a terminal device according to an embodiment. [Diagram 5] FIG. 13 illustrates an example of a request creation screen. [Figure 6] FIG. 13 is a diagram illustrating an example of a request list screen. [Figure 7] FIG. 13 is a diagram showing an example of an email screen containing a link for viewing a list of instructions. [Figure 8] FIG. 13 is a diagram showing an example of a list of instruction sheets displayed on a terminal device. [Figure 9] FIG. 13 is a diagram showing an example of a screen displaying an instruction sheet. [Figure 10] FIG. 13 illustrates an example of a download screen. [Figure 11] FIG. 13 is a diagram showing an example of an instruction sheet displayed in a format viewable by a spreadsheet application. [Figure 12] FIG. 13 is a diagram showing an example of an operation screen for notifying an incomplete request. [Figure 13] FIG. 13 is a diagram showing an example of an operation screen for sharing an incomplete request in a chat. [Figure 14] FIG. 13 is a diagram illustrating an example of a chat screen for sharing an incomplete request. [Figure 15]FIG. 13 is a diagram showing an example of a request list screen displayed on an application that executes notification of a list of instructions. [Figure 16A] FIG. 13 is a diagram illustrating an example of a request creation screen. [Figure 16B] FIG. 13 is a diagram showing an example of a drawing details screen. [Figure 17A] FIG. 13 is a diagram showing an example of a push notification frame displayed on a top screen. [Figure 17B] FIG. 13 is a diagram showing an example in which a push notification frame is displayed on a home screen. [Figure 17C] FIG. 13 is a diagram showing an example in which a push notification frame is displayed on an execution screen of an application. [Figure 18] FIG. 13 is a diagram showing an example of a request details screen. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0024] At a construction site, it becomes necessary to take corrective action for matters pointed out during an inspection or check of the work site, or during a site patrol. When the content of the corrective action is instructed verbally or by sharing photos, the instructions may be difficult to understand or may be overlooked. There is a demand for an improvement in the notification of requests for corrective action. An information processing system 1 (see Figs. 1 and 2) that can improve the notification of requests for corrective action will be described below.

[0025] (Example of configuration of information processing system 1) 1 and 2, an information processing system 1 according to an embodiment of the present disclosure includes an information processing device 10 and a terminal device 20. The information processing system 1 further includes a database 32, although this is not essential. The information processing device 10, the terminal device 20, and the database 32 are communicatively connected via a network 30. The information processing device 10, the terminal device 20, and the database 32 may be communicatively connected by P2P (Peer to Peer) without the network 30.

[0026] <Information processing device 10> As shown in FIG. 2, the information processing device 10 includes a control unit 11, a storage unit 12, a communication unit 13, an input unit 14, and a display unit 15.

[0027] The control unit 11 controls each component of the information processing device 10. The control unit 11 may be configured to include one or more processors. In this embodiment, the "processor" may include, but is not limited to, a general-purpose processor or a dedicated processor specialized for a specific process. The control unit 11 may be configured to include one or more dedicated circuits. The dedicated circuits may include, for example, an FPGA (Field-Programmable Gate Array) or an ASIC (Application Specific Integrated Circuit). The control unit 11 may be configured to include a dedicated circuit instead of a processor, or may be configured to include a dedicated circuit together with a processor.

[0028] The storage unit 12 stores various information or programs for operating each component of the information processing device 10. The storage unit 12 may store a system program or an application program. The storage unit 12 may include, for example, a semiconductor memory, a magnetic memory, an optical memory, or the like. The storage unit 12 may include an electromagnetic storage medium such as a magnetic disk. The storage unit 12 may include a non-transitory computer-readable medium. The storage unit 12 may function as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 12 may function as a work memory for the control unit 11. The storage unit 12 may be configured integrally with the control unit 11 or may be configured separately from the control unit 11.

[0029] The communication unit 13 may be configured to include a communication module configured to be able to communicate with other devices such as the terminal device 20 or the database 32 via the network 30 or without the network 30. The communication module may be compatible with mobile communication standards such as 4G (4th Generation) or 5G (5th Generation). The communication module may be compatible with communication standards such as LAN (Local Area Network). The communication module may be compatible with wired or wireless communication standards. The communication module is not limited to these and may be compatible with various communication standards. The network 30 may be wired or wireless. The network 30 may be configured in various ways such as the Internet or an intranet.

[0030] The input unit 14 may include an input device that accepts an operation input by a user of the information processing device 10, or an input of information, data, or the like. The input device may include, for example, a touch sensor or a pointing device such as a mouse. The input device may be configured as a touch display integrated with a display device of the display unit 15 described later. The input device may include physical keys. The input device may include a voice input device such as a microphone.

[0031] The display unit 15 may include a display device that displays characters, symbols, figures, images, or the like so as to provide visual information to a user of the information processing device 10. The display device may include various displays, such as a liquid crystal display, an organic EL (Electro-Luminescence) or inorganic EL display, or an LED (Light Emitting Diode) display.

[0032] The information processing device 10 may be configured to include at least one server. The information processing device 10 may be realized using a cloud service or in an on-premise environment. The information processing device 10 may be realized as, for example, a computer such as a notebook PC (Personal Computer) or a tablet PC, or a mobile terminal such as a smartphone or a tablet. The information processing device 10 is not limited to these examples and may be realized to include various devices.

[0033] <Terminal Device 20> As shown in FIG. 2, the terminal device 20 includes a control unit 21, a storage unit 22, a communication unit 23, an input unit 24, and a display unit 25.

[0034] The control unit 21 controls each component of the terminal device 20. The control unit 21 may be configured similarly to the control unit 11 of the information processing device 10.

[0035] The storage unit 22 stores various information or programs for operating each component of the terminal device 20. The storage unit 22 may store a system program or an application program. The storage unit 22 may be configured similarly to the storage unit 12 of the information processing device 10.

[0036] The communication unit 23 is configured to be able to communicate with the information processing device 10 or other devices such as a database 32 via the network 30 or without the network 30. The communication unit 23 may be configured similarly to the communication unit 13 of the information processing device 10.

[0037] The input unit 24 is configured to receive operation input by a user of the terminal device 20, or input of information, data, etc. The input unit 24 may be configured similarly to the input unit 14 of the information processing device 10.

[0038] The display unit 25 is configured to provide visual information to the user of the terminal device 20. The display unit 25 may be configured similarly to the display unit 15 of the information processing device 10.

[0039] The terminal device 20 may be realized, for example, as a computer such as a notebook PC or a tablet PC, or a mobile terminal such as a smartphone or a tablet. The terminal device 20 is not limited to these examples and may be realized including various devices.

[0040] <Database 32> The database 32 may be configured to include at least one server. The database 32 may be configured to include, for example, a semiconductor memory, a magnetic memory, an optical memory, or the like. The database 32 may be configured to include an electromagnetic storage medium such as a magnetic disk. The database 32 may be configured to include a communication module configured to be able to communicate with other devices such as the information processing device 10 or the terminal device 20.

[0041] In the information processing system 1 described above, the database 32 may be realized by using a cloud service. The information processing device 10 or the terminal device 20 may be configured to be able to communicate with the database 32 realized on the cloud. The database 32 may be realized in an on-premise environment. The function of the database 32 may be realized by the storage unit 12 of the information processing device 10.

[0042] (Example of operation of information processing system 1) A user can use the information processing system 1 to create a request for corrective action based on the results of a construction site inspection, etc., and notify the request to a person in charge of corrective action. A user who creates a request for corrective action is also called a request creator. The request creator creates a request for corrective action using the information processing device 10, issues a list of instructions to the person in charge, and notifies the list of instructions.

[0043] The person in charge of corrective action confirms the request for corrective action using the terminal device 20. After carrying out the requested corrective action, the person in charge may report the completion of the corrective action to the information processing device 10 from the terminal device 20.

[0044] A request for a corrective action is generated at each construction site. It is assumed that the construction site is managed in units called construction cases. Therefore, it is assumed that the request for a corrective action is managed in association with the construction case. In the present disclosure, the construction case is also simply referred to as a case.

[0045] The control unit 11 of the information processing device 10 creates a request for corrective action, issues a list of instructions to the person in charge of corrective action, and notifies the list of instructions by executing an information processing method including the procedure of the flowchart illustrated in FIG. 3. The control unit 21 of the terminal device 20 displays the list of instructions notified from the information processing device 10 or the request for corrective action so that the person in charge of corrective action can confirm it by executing an information processing method including the procedure of the flowchart illustrated in FIG. 4. Hereinafter, the operation of the control unit 11 of the information processing device 10 and the control unit 21 of the terminal device 20 will be described along the procedure of the flowchart illustrated in FIG. 3 and FIG. 4. The information processing method may be realized as an information processing program executed by the control unit 11 or 21. The information processing program may be stored in a non-transitory computer-readable medium.

[0046] <Create a request> As shown in the example of the procedure in the flowchart of FIG. 3, the control unit 11 of the information processing device 10 creates a request for corrective action based on an input by the request creator to the input unit 14 (step S1). The control unit 11 may display a request creation screen on the display unit 15, for example, as shown in FIG. 5. The request creator places instruction pins 41 to 43 that specify the part that is the subject of the request for corrective action in the drawing displayed in the drawing frame 40. The instruction pins 41, 42, and 43 are distinguished by identifiers displayed as XX1, XX2, and XX3 in the drawing, respectively. The request creator selects one of the placed instruction pins and inputs the request for corrective action corresponding to the selected instruction pin.

[0047] 5, an instruction pin 41 is selected. The control unit 11 displays a request content frame 45 on the display unit 15 as a screen for inputting a request for corrective action corresponding to the selected instruction pin. The request content frame 45 may be displayed alongside the drawing frame 40, or may be displayed independently. The control unit 11 accepts input from the input unit 14 so that the request creator can input the content of the request for corrective action into the request content frame 45.

[0048] The request content frame 45 may include an identifier of the instruction pin and a title of the content of the request for corrective action identified by the instruction pin. In Fig. 5, the request for corrective action identified by the instruction pin 41 is cloth stain. The request content frame 45 may include a frame for receiving an input for an operation to complete the request.

[0049] The request content frame 45 may include a due date for the corrective action or information about a person in charge of the corrective action. The request content frame 45 may include a specific description of the content of the corrective action. The request content frame 45 may include a comment from the request creator. The request content frame 45 is not limited to these examples and may include various information related to the content of the request for corrective action.

[0050] Returning to FIG. 3, the control unit 11 accumulates requests for corrective action created in the procedure of step S1 (step S2). That is, the control unit 11 accumulates requests for corrective action that have arisen for construction projects. The control unit 11 accumulates requests for corrective action by storing information on the requests for corrective action in the memory unit 12 or the database 32. The control unit 11 may accumulate requests for corrective action by project. The control unit 11 may accumulate requests for corrective action in a form in which requests for different projects are mixed.

[0051] <Issuance and notification of list of instructions> The control unit 11 narrows down the accumulated requests for corrective action (step S3). For example, as shown in FIG. 6, the control unit 11 displays a list of the accumulated requests for corrective action as a request list screen 50 on the display unit 15. The request list screen 50 may include a search box 51 for inputting a search word for searching the accumulated requests for corrective action. The request list screen 50 may include a narrowing down section 52 that accepts an operation to narrow down the accumulated requests for corrective action. The request list screen 50 may include a request notification section 53 that accepts an operation to notify a request. The request list screen 50 may include a request list 54 that displays a list of the accumulated requests for corrective action, or a list of the search results or the narrowing down results.

[0052] The control unit 11 may narrow down the requests for corrective action based on an input from a request creator. The control unit 11 may narrow down the requests for corrective action automatically.

[0053] The control unit 11 may narrow down the requests by, for example, the person in charge of corrective action. The control unit 11 may narrow down the requests by the condition that the person in charge is in charge of the requests and that the requests are incomplete.

[0054] The control unit 11 may narrow down the requests by the creation date of the corrective action request.The control unit 11 may narrow down the requests by the due date of the corrective action.

[0055] The control unit 11 may narrow down the requests based on the time when the requests for corrective action were accumulated. For example, the control unit 11 may narrow down the requests for corrective action to those accumulated within a predetermined period. The control unit 11 may receive an input for setting the predetermined period through the input unit 14.

[0056] Returning to FIG. 3, the control unit 11 issues a list of instructions for corrective action (step S4). Instructions are information that instruct the person in charge of corrective action to request corrective action. The list of instructions is information that allows the person in charge of corrective action to check a list of some information of the instructions that he or she refers to in order to search for instructions. The instructions or the list of instructions may be issued as information to be displayed on the display unit 15 of the information processing device 10 or the display unit 25 of the terminal device 20.

[0057] The control unit 11 may issue a list of instructions related to the requests narrowed down in the procedure of step S3. The control unit 11 may not execute the procedure of step S3. When the control unit 11 does not execute the procedure of step S3, the control unit 11 may issue a list of instructions related to all the accumulated requests without narrowing down the accumulated requests. In other words, the control unit 11 issues a list of instructions instructing the person in charge of corrective action on at least some of the accumulated requests.

[0058] The control unit 11 notifies the corrective action staff of the list of corrective action instructions (step S5). The control unit 11 may transmit a notification including information necessary for the corrective action staff to view the list of corrective action instructions using the terminal device 20 to the terminal device 20 by the communication unit 13. The information necessary for viewing the list of corrective action instructions may include, for example, a link to a web page that displays the list of corrective action instructions, or an address of a database 32 that stores the list of corrective action instructions. The notification to the staff may be performed by sending an email containing a link or address, as shown in FIG. 7, for example. The notification to the staff may be performed by sending the link or address by chat. In other words, the control unit 11 may generate a link or address for the staff to view the list of instructions, and send the generated link or address by email or chat.

[0059] The control unit 11 may add a message together with the link or address, etc., and send it in email or chat format. When sending the link or address, etc., of the list of instructions including the incomplete request in chat format or email format, the control unit 11 may add a message prompting confirmation of the incomplete request.

[0060] When sending a link, address, or the like in email or chat format, the control unit 11 may accept an input to select a destination user and send the link, address, or the like to the selected user's terminal device 20. The control unit 11 may automatically select a person in charge included in the list of instructions as the destination user.

[0061] The list may be notified for each case. The control unit 11 may transmit a notification including the information of the list of instructions itself to the terminal device 20 via the communication unit 13.

[0062] Returning to FIG. 3, the control unit 11 ends the execution of the procedure of the flowchart in FIG. 3 after executing the procedure of step S5. The control unit 11 may not execute the procedure of notifying the list of instructions in step S5. The control unit 11 may upload the instructions to a predetermined web page or database 32, etc., so that the person in charge can check the instructions regarding the request for corrective action even if the list of instructions is not notified to the person in charge. The person in charge may check the instructions by browsing the web page or database 32 through a link or address notified in advance, even without receiving the notification. In this case, the control unit 11 may notify the person in charge of corrective action to check the instructions regarding the request for corrective action, instead of notifying the list of instructions. The control unit 11 may notify the person in charge when a new instruction is issued, or may notify the person in charge at a predetermined timing.

[0063] <Receiving and displaying a list of instructions> As shown as an example of the procedure in the flowchart of FIG. 4, the control unit 21 of the terminal device 20 receives a notification transmitted from the information processing device 10 by the communication unit 23 (step S11). The control unit 21 displays a list of instructions on the display unit 25 based on the information included in the received notification (step S12). The control unit 21 may display the list of instructions as a request list screen 60 shown in FIG. 8, for example. The request list screen 60 displays, as a request list 64, a list of instructions narrowed down to requests whose person in charge is Pyama and whose creation date is D0 / M1 / 20Y1. The list of instructions is not limited to the content exemplified in FIG. 8, and may be generated as a list of requests narrowed down by various conditions.

[0064] The request list screen 60 may include a search box 61 for inputting a search word for searching for a specific request from among the requests displayed in the list of notified instructions. The request list screen 60 may include a narrowing down section 62 for accepting an operation to further narrow down the requests displayed in the list of notified instructions.

[0065] Returning to Fig. 4, the control unit 21 displays the contents of a request selected from the requests displayed in the list of instructions (step S13). The control unit 21 may receive an input by the person in charge to select a request to be displayed through the input unit 24. For example, when a request with an identifier XX1 is selected, the control unit 21 displays an instruction screen 65 on the display unit 25, which displays an instruction that specifies the contents of the request, as exemplified in Fig. 9.

[0066] The instruction screen 65 may include an identifier and a title of the request. The instruction screen 65 may include a deadline for the requested corrective action or information about the person responsible for the corrective action. The instruction screen 65 may include a specific description of the content of the corrective action. The instruction screen 65 may include comments from the request creator. The instruction screen 65 is not limited to these examples and may include various information regarding the content of the corrective action requested.

[0067] The instruction form screen 65 may include a completion input section 66 that accepts an operational input for reporting that the person in charge has completed the request for corrective action.

[0068] The request list screen 60 may include a download unit 63 that accepts an operation to download the list of instructions as a file. When the control unit 21 accepts an operation to download the list of instructions as a file, the control unit 21 displays a download screen 67, as exemplified in Fig. 10, on the display unit 25. The download screen 67 includes a download target list 68 and a download unit 69 that accepts an operation to download each file to be downloaded.

[0069] Control unit 21 may execute download for a file for which download operation has been accepted by download unit 69. A file whose category is request and whose file format is spreadsheet corresponds to a file that saves a list of instructions related to the request in a format that can be viewed by a spreadsheet application. When control unit 21 accepts an operation to download unit 69 for a file whose category is request and whose file format is spreadsheet, it executes download of the file corresponding to the list of instructions.

[0070] A file whose category is drawings and whose file format is documents corresponds to a file such as construction drawings. Construction drawings may include drawings related to a request for corrective action. When the control unit 21 receives an operation to the download unit 69 for a file whose category is drawings and whose file format is documents, the control unit 21 executes downloading of the file corresponding to the construction drawings.

[0071] The control unit 21 may display the downloaded file on the display unit 25 using an application compatible with the format of the file.

[0072] The control unit 21 may download a file that stores information including links or addresses for viewing the contents of each instruction sheet as a file corresponding to a list of instructions, or may download a file that stores information including the content of each instruction sheet itself as a file corresponding to a list of instructions.

[0073] Returning to FIG. 4, after executing the procedure of step S13, the control unit 21 ends the execution of the procedure of the flowchart in FIG.

[0074] <Summary> As described above, according to the information processing system 1, the information processing method, and the information processing program of the present embodiment, requests for corrective actions that arise in construction projects are accumulated and notified to the person in charge of corrective actions as a list of instructions. In this way, the contents of corrective actions are instructed in an easy-to-understand manner and without omissions. As a result, the notification of requests for corrective actions is improved.

[0075] (Other embodiments) An information processing system 1 according to another embodiment will be described below.

[0076] <Display format of the instruction list> The control unit 11 of the information processing device 10 may issue the list of instructions in a format viewable by a spreadsheet application. The list of instructions issued in a format viewable by a spreadsheet application is displayed on the display unit 25 of the terminal device 20 in a format including a drawing display frame 70 and a request list display frame 71, as exemplified in FIG. 11. In the drawing display frame 70, a drawing is displayed in which the location to be the target of corrective action is specified by the instruction pins 41 to 43. In the request list display frame 71, a list of items of requests for corrective action corresponding to each of the instruction pins 41 to 43 is displayed. The control unit 21 of the terminal device 20 displays the contents of the instructions corresponding to each item on the display unit 25 by having the person in charge select each item displayed in the request list display frame 71.

[0077] <Notification of incomplete requests> Notifying a person in charge of corrective action of an incomplete request is effective in managing the corrective action. The control unit 11 of the information processing device 10 may display an incomplete request notification unit 55 on a request list screen 50, in addition to a search frame 51 or a narrowing down unit 52, as exemplified in Fig. 12. The incomplete request notification unit 55 may include a link copy unit 56 and a chat notification unit 57.

[0078] When the control unit 11 receives an operational input to the incomplete request notification unit 55, it issues a list of instructions by narrowing down the requests to those that are incomplete, and generates a link or address for viewing the list of issued instructions.

[0079] When control unit 11 receives an operation input to link copy unit 56, it copies the generated link or address so that it can be pasted into an application such as email or chat. When control unit 11 receives a paste operation at input unit 14, it pastes the copied link or address into the specified application such as email or chat.

[0080] When the control unit 11 receives an operation input to the chat notification unit 57, the control unit 11 notifies the person in charge by sharing the generated link or address, etc., in a chat application. As illustrated in FIG. 13, the control unit 11 may display a shared content input screen 72 on the display unit 15 and receive an input of a message to be sent together with the link or address, etc., in a chat input frame 73. Based on the content input in the shared content input screen 72, the control unit 11 may transmit a request creator chat frame 75 on a chat screen 74, as illustrated in FIG. 14. The control unit 21 of the terminal device 20 notifies the person in charge by displaying a chat screen 74 including the request creator chat frame 75 on the display unit 25. The control unit 21 may return a reply input by the person in charge as a person in charge chat frame 76 and display it on the chat screen 74.

[0081] The ability to filter open requests and issue a list of instructions makes it easier to manage corrective actions.

[0082] <Aspect of creating a request and notifying a list of instructions using different applications> In the information processing system 1, an application for creating a request for corrective action and an application for notifying a list of instructions related to the accumulated requests may be different. In other words, the information processing device 10 may execute the step of creating and storing a request for corrective action and the step of notifying a list of instructions using different applications.

[0083] For example, as illustrated in Fig. 15, the information processing device 10 may execute a smartphone-compatible application to notify a list of instructions, and display a request notification section 81 on a request list screen 80 of the application. The request list screen 80 includes request content display frames 82 and 83 that display at least a portion of the content of requests narrowed down to incomplete requests. The request list screen 80 displays the request content display frames 82 and 83 when a request tab 85 is selected. The request list screen 80 can be switched to displaying drawings when a drawing tab 84 is selected.

[0084] The application that notifies the list of instructions is different from the application that creates the request for corrective action, thereby improving the convenience for the user of the information processing system 1.

[0085] <Push notification> The information processing system 1 according to the embodiment described above may execute a push notification to notify the person in charge of corrective action of a list of instructions for corrective action. A push notification is when the control unit 21 of the terminal device 20 forcibly displays a message or the like in at least a partial area of ​​the screen of the display unit 25. The information processing system 1 may execute a push notification not only to notify the list of instructions, but also to notify individual requests.

[0086] The push notification is executed by identifying the user who is the target of the notification. For example, when the user who is the target of the notification is logged in to an application used to view the notification, the control unit 21 of the terminal device 20 may execute the push notification as a function of the application. Furthermore, even if the user who is the target of the notification is not logged in to the application, the control unit 21 may execute the push notification as a function of the system of the terminal device 20 when it is identified that the user who unlocked the terminal device 20 itself is the target of the notification.

[0087] As described above, the control unit 11 of the information processing device 10 may automatically narrow down requests for corrective action and issue a list of instructions for corrective action, or may narrow down requests based on input from the request creator and issue a list of instructions for corrective action. The control unit 11 issues a list of instructions for corrective action and notifies a person in charge of corrective action. When receiving a notification of a list of instructions for corrective action transmitted from the information processing device 10, the control unit 21 of the terminal device 20 may execute a push notification by forcibly displaying a message indicating that the notification has been received or the contents of the received notification in at least a partial area of ​​the screen of the display unit 25.

[0088] The control unit 11 of the information processing device 10 may create an individual request based on the input of the request creator, and set a person in charge of corrective action to the request. The control unit 11 may also change the person in charge of corrective action set in the request, and set the changed person in charge to the request. The number of people in charge of corrective action set in the request is not limited to one, and may be two or more. That is, multiple people in charge may be set for one request. The control unit 11 may add a person in charge to the request, and set the person in charge added to the request. The control unit 11 may transmit a notification that the person in charge of the request has been set, together with information identifying the request, to the terminal device 20 used by the user who has been set as the person in charge. When receiving a notification, the control unit 21 of the terminal device 20 may execute a push notification of the reception of the notification or the contents of the notification.

[0089] The control unit 11 of the information processing device 10 may cancel the setting of the person in charge of the request. The control unit 11 may transmit a notification to the terminal device 20 used by the user whose setting of the person in charge has been canceled that the person in charge of the request has been removed, together with information identifying the request. When receiving the notification, the control unit 21 of the terminal device 20 may execute a push notification of the reception of the notification or the contents of the notification.

[0090] When multiple people in charge are set for one request, the control unit 11 of the information processing device 10 may issue a list of instructions so that the request for which multiple people are set is included in the list of instructions for each person in charge. In other words, one request may be included in multiple lists of instructions.

[0091] The control unit 11 of the information processing device 10 may change the status of the request based on input by the request creator or the person in charge of the request. The status of the request may include whether the response to the request is incomplete or completed. The status of the request may include a progress rate of the response to the request. The control unit 11 may transmit a notification that the status of the request has been changed together with information identifying the request to a terminal device 20 used by a user other than the user who input the change, among the request creator or one or more people in charge of the request whose status has been changed. When the control unit 21 of the terminal device 20 receives the notification, it may execute a push notification of the reception of the notification or the contents of the notification.

[0092] When there is a posting on the bulletin board included in the detailed information of the request, the control unit 11 of the information processing device 10 may transmit a notification that there has been a posting on the bulletin board together with information identifying the request to the terminal device 20 used by a user other than the user who posted the posting on the bulletin board, among the request creator or one or more persons in charge of the request. When receiving the notification, the control unit 21 of the terminal device 20 may execute a push notification of the reception of the notification or the contents of the notification.

[0093] The control unit 11 of the information processing device 10 may change the deadline of the request based on an input by the request creator. The control unit 11 may transmit a notification that the deadline of the request has been changed together with information identifying the request to the terminal device 20 used by the person in charge of the request whose deadline has been changed. When receiving the notification, the control unit 21 of the terminal device 20 may execute a push notification of the reception of the notification or the contents of the notification.

[0094] The control unit 11 of the information processing device 10 may detect requests whose status is not yet completed even after the deadline has passed. The control unit 11 may also detect requests whose status is not yet completed even though the number of days until the deadline is less than a predetermined number of days, or requests whose progress rate has not reached a predetermined rate. The control unit 11 may create a deadline reminder message for the person in charge of the detected request. The control unit 11 may send a deadline reminder notification together with information identifying the request to the terminal device 20 used by the person in charge of the request that is the subject of the deadline reminder. When receiving the notification, the control unit 21 of the terminal device 20 may execute a push notification of the receipt of the notification or the contents of the notification.

[0095] The control unit 21 of the terminal device 20 may execute push notification not only in cases where the content described above is to be notified, but also in cases where various other content is to be notified.

[0096] There are cases where the user of the terminal device 20 cannot immediately check the contents displayed by the push notification. The control unit 21 of the terminal device 20 may display a list of contents for which the push notification was executed on the display unit 25. The control unit 21 may display the list of push notifications on the display unit 25 when an operation to display the list of push notifications is accepted from the user via the input unit 24.

[0097] The control unit 21 may display details of the contents of the push notifications displayed as a list on the display unit 25. When the control unit 21 receives, via the input unit 24, a designation of a notification whose details the user wishes to check among the notifications displayed in the list of push notifications, the control unit 21 may display details of the contents of the designated notification on the display unit 25.

[0098] The notifications such as setting or cancelling the person in charge of a request, changing the status of a request, posting the request on the message board, changing the deadline for a request, or reminders of a deadline for a request, as described above, may not be sent by push notification but may be sent by email or a chat application.

[0099] Hereinafter, an embodiment of the push notification will be described with reference to the drawings.

[0100] The display unit 15 of the information processing device 10 displays a request creation screen exemplified in Fig. 16A. The request creation screen includes input boxes for the request creator to input the name of the request, the request due date, the request category, the person in charge of the request, or a description of the request. The request category may include, for example, a type of work such as interior construction. The request category is not limited to this and may include an inspection name, a room name, a contractor name, or the like.

[0101] The display unit 15 displays a drawing detail screen as exemplified in Fig. 16B. The drawing detail screen allows the user to specify the target of the request by setting a pin on the drawing that corresponds to the location of the request. The drawing detail screen may allow the user to associate the image or the record of the request content with the pin.

[0102] The control unit 11 of the information processing device 10 receives input from the request creator into each input box on the request creation screen of Fig. 16A or input from the request creator into the drawing details screen of Fig. 16B at the input unit 14, and executes creation of a request or change of the request content based on the input content. When the control unit 11 executes creation of a request or change of the request content, it transmits a notification to the terminal device 20 as necessary.

[0103] When the control unit 21 of the terminal device 20 receives a notification from the information processing device 10, the control unit 21 forcibly displays a push notification frame 100 in at least a portion of the display unit 25, regardless of whether the top screen illustrated in FIG. 17A, the home screen illustrated in FIG. 17B, or the application execution screen illustrated in FIG. 17C is displayed.

[0104] When the control unit 21 receives an operation such as a user's touch on the push notification frame 100 at the input unit 24, the control unit 21 displays a request details screen as exemplified in FIG. 18 on the display unit 25. The request details screen may include detailed information on the request notified by the push notification frame 100. The request details screen may include an input box for changing the status of the request. The request details screen may include a diagram in which the target location of the request is represented by a pin. The request details screen may include the name of the request, the due date of the request, the category of the request, the person in charge of the request, or a description of the request. The request details screen may include links to photos or materials related to the request. The request details screen may include an input box for comments related to the request.

[0105] Although the embodiments according to the present disclosure have been described based on the drawings and examples, it should be noted that a person skilled in the art can make various modifications or alterations based on the present disclosure. Therefore, it should be noted that these modifications or alterations are included in the scope of the present disclosure. For example, the functions included in each component or each step can be rearranged so as not to be logically inconsistent, and multiple components or steps can be combined into one or divided. Although the embodiments according to the present disclosure have been described mainly with respect to the device, the embodiments according to the present disclosure can also be realized as a method including steps executed by each component of the device. The embodiments according to the present disclosure can also be realized as a method, a program, or a storage medium on which a program is recorded, executed by a processor included in the device. It should be understood that these are also included in the scope of the present disclosure. [Explanation of symbols]

[0106] 1. Information Processing Systems 10 Information processing device (11: control unit, 12: storage unit, 13: communication unit, 14: input unit, 15: display unit) 20 terminal device (21: control unit, 22: storage unit, 23: communication unit, 24: input unit, 25: display unit) 30 Network 32 Database 40 Drawing frame (41~43: Indicator pin) 45 Request Contents Frame 50 Request list screen (51: search frame, 52: narrowing down section, 53: request notification section, 54: request list, 55: incomplete request notification section, 56: link copy section, 57: chat notification section) 60 Request list screen (61: Search box, 62: Filter section, 63: Download section, 64: Request list) 65 Instruction screen (66: Completion input section) 67 Download screen (68: Download list, 69: Download section) 70 Drawing Frame 71 Request List Display Frame 72 Shared content input screen (73: Chat input box) 74 Chat screen (75: Request creator chat area, 76: Person in charge chat area) 80 Request list screen (81: Request notification section, 82, 83: Request content display frame, 84: Drawing tab, 85: Request tab) 100 push notification slots

Claims

1. An information processing device accumulates requests for corrective actions that arise in a construction project; The information processing device issues a list of instructions for instructing a person in charge of corrective action to take at least a part of the accumulated requests; An information processing method comprising:

2. The information processing method according to claim 1 , further comprising the step of: notifying the person in charge to check the instruction sheet by the information processing device.

3. The information processing method according to claim 1 , further comprising the step of: said information processing device notifying a terminal device of said person in charge of said list of said instruction sheets.

4. 4. The information processing method according to claim 3, wherein in the step of notifying the person in charge of the list of instructions, the information processing device generates a link for the person in charge to view the list of instructions.

5. The information processing method according to claim 4 , wherein in the step of notifying the user of the list of instructions, the information processing device transmits the link in a chat format or an e-mail format.

6. The information processing method according to claim 5 , wherein, in the step of notifying the user of the list of instructions, the information processing device adds a message prompting the user to check an uncompleted request when sending the link in a chat format or an email format.

7. 6. The information processing method according to claim 5, wherein, in the step of notifying the list of instructions, the information processing device, when sending the link in chat format or email format, accepts an input for selecting a user to which the link is to be sent, and sends the link to the terminal device of the selected user.

8. The information processing method according to claim 3 , wherein the information processing device executes the step of creating and storing the request for corrective action and the step of notifying the list of instructions using different applications.

9. The information processing method according to claim 1 , wherein in the step of issuing the list of instructions, the information processing device issues a list of instructions relating to requests narrowed down by the person in charge.

10. 10. The information processing method according to claim 9, wherein in the step of issuing the list of instructions, the information processing device issues a list of instructions related to requests narrowed down by the person in charge being in charge and incomplete.

11. The information processing method according to claim 1 , wherein in the step of issuing the list of instructions, the information processing device issues a list of instructions relating to requests accumulated during a predetermined period among the requests for corrective action.

12. The information processing method according to claim 11 , further comprising a step of: the information processing device receiving an input for setting the predetermined period.

13. The information processing method according to claim 1 , further comprising the step of: issuing, by the information processing device, the list of instructions in a format viewable by a spreadsheet application.

14. An information processing program that causes an information processing device to execute the information processing method according to any one of claims 1 to 12.

15. A processor is provided. The processor, Accumulate requests for corrective action that arise in construction projects, An information processing device that issues a list of instructions instructing a person in charge of corrective action for at least a portion of the accumulated requests.

16. The information processing apparatus according to claim 15 , wherein the processor notifies the person in charge to check the instruction sheet.

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