Information processing device, information processing method, and program

Abstract

To achieve optimal matching and appropriate casting between a business consignor and a business consignee in the case of consigning a business in work.SOLUTION: A consignee selection unit 55 (casting unit 55) selects a business consignee to whom a business consignor consigns a business from among multiple business consignee candidates on the basis of business information of each of the business consignor and the multiple business consignee candidates, and personality behavior reference information of each of the business consignor and the multiple business consignee candidates. A UI control unit 56 controls at least a business consignor-side interface on the basis of the personality behavior reference information of the business consignor as a UI that exchanges information related to a business performed between the business consignor and the business consignee.SELECTED DRAWING: Figure 4

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] 2. Description of the Related Art Conventionally, the technology disclosed in Patent Document 1 below is known as an information processing device for transmitting and receiving information between recruiters and job seekers via a network. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2003-85437 A Summary of the Invention [Problem to be solved by the invention]

[0004] When outsourcing work, it is necessary to have a good match between the person outsourcing the work and the person accepting the work, and it is also necessary to cast appropriately. If proper casting is not done, there is a risk that there will not be sufficient communication between the person outsourcing the work and the person accepting the work in the future. Therefore, there has been a demand for the realization of proper casting. However, the current situation is such that the above demands cannot be fully met by simply applying conventional techniques including those disclosed in Patent Document 1.

[0005] The present invention has been made in consideration of such circumstances, and aims to achieve good matching and appropriate casting between a business consignor and a business recipient when outsourcing work. [Means for solving the problem]

[0006] In order to achieve the above object, an information processing device according to one aspect of the present invention comprises: A business contractor information acquisition means for acquiring information on a business to be entrusted as business information and acquiring information on at least one of personality and behavioral standards as personality and behavioral standards information for a business contractor; a task-recipient information acquisition means for acquiring information on a task to be entrusted as the task information for each of a plurality of task-recipient candidates, and acquiring information on at least one of personality and behavioral standards as the personality and behavioral standards information; a contractor selection means for selecting a contractor to whom the contractor will entrust the business from among the plurality of contractor candidates based on the business information of the contractor and each of the plurality of contractor candidates, and the personality and behavior standard information of the contractor and each of the plurality of contractor candidates; a UI control means for controlling at least a UI of the business contractor side as a UI for transmitting and receiving information about the business between the business contractor and the business contractor based on the personality and behavioral standard information of the business contractor; Equipped with. An information processing method and a program corresponding to the information processing device according to one aspect of the present invention are also provided as an information processing method and a program according to one aspect of the present invention. Effect of the Invention

[0007] According to the present invention, when outsourcing a task at work, good matching and appropriate casting between the task outsourcer and the task recipient can be achieved. [Brief description of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram showing an overview of a service that can be realized by an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied. [Diagram 2] 1 is a diagram illustrating an example of a configuration of an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied. [Diagram 3]3 is a block diagram showing an example of a hardware configuration of a server in the information processing system of FIG. 2. [Figure 4] 4 is a functional block diagram showing an example of a functional configuration of a server in FIG. 3 that constitutes the information processing system in FIG. 2. [Diagram 5] 5 is a diagram showing an example of a structure of a client DB in FIG. 4. [Figure 6] FIG. 5 is a diagram showing an example of the structure of a trustee DB in FIG. [Figure 7] FIG. 13 is a diagram showing an example of information stored in a client DB based on a questionnaire given to business clients. [Figure 8] 11 is a diagram showing an example of information stored in a contractor DB based on a questionnaire given to business contractor candidates. FIG. [Figure 9] FIG. 13 is a diagram showing an example of a user interface related to a business request from a business contractor to a business recipient. [Figure 10] FIG. 13 is a diagram showing an example of a user interface displayed in an input format suited to the type of contractor. [Figure 11] FIG. 1 is a diagram showing an example of a flow from casting to issuing a work instruction. [Figure 12] FIG. 1 is a diagram showing an example of a flow from casting to issuing a work instruction. [Figure 13] FIG. 13 is a diagram showing an example of a narrowing-down process from entry to the start of work. [Figure 14] FIG. 13 is a diagram showing an example of a narrowing-down process from entry to the start of work. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

[0010] First, referring to FIG. 1, an overview of a service (hereinafter referred to as "this service") that can be realized by an information processing system (see FIG. 2 described later) to which a server according to one embodiment of an information processing device of the present invention is applied will be described. FIG. 1 is a diagram showing an overview of the present service that can be realized by an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied.

[0011] This service is a service that enables good matching and appropriate casting between a business contractor and a business recipient when the business contractor entrusts work to the business recipient.

[0012] Specifically, for example, on the left side of FIG. 1, a business contractor UA and a plurality of business contractors (candidates) UB1 to UB5 are shown. Here, the word "(candidate)" is written among the multiple contractors (candidates) UB1 to UB5, indicating that the contractor has not yet been officially decided at this stage. After the selection process described below is carried out, the "(candidate)" will be removed and only the selected person will become the contractor. In addition, when there is no need to distinguish between the multiple business contractors (candidates) UB1 to UB5, these are collectively referred to as "multiple business contractors (candidates) UB."

[0013] In FIG. 1, only one business contractor UA is shown, but this is for convenience of explanation, and in reality there are multiple business contractors UA. In FIG. 1, there are a plurality of contractors (candidates) UB1 to UB5 for one contractor UA.

[0014] The flow of this service will be explained. In step S1, the present service conducts a predetermined questionnaire for the business contractor UA and a plurality of business contractors (candidates) UB1 to UB5, respectively.

[0015] Specifically, in this service, a questionnaire will be conducted on the business contractor UA to obtain business information regarding the business to be outsourced. In this service, a questionnaire will be conducted for the business contractor UA to obtain information regarding at least one of personality and code of conduct as personality and code of conduct information.

[0016] In addition, in this service, a questionnaire is conducted for each of the multiple business contractors (candidates) UB1 to UB5 to obtain information on the business to be contracted as business information. In addition, in this service, a questionnaire is conducted for each of a plurality of contractors (candidates) UB1 to UB5 to obtain information on at least one of personality and behavioral standards as personality and behavioral standard information.

[0017] As a next step, the service performs a personality analysis shown in step S2A on the business contractor UA. Further, for each of the plurality of business contractors (candidates) UB1 to UB5, a personality analysis and job aptitude diagnosis shown in step S2B is carried out.

[0018] In the personality analysis shown in step S2A, an analysis of the personality of the business contractor UA is carried out. On the other hand, in the personality analysis and job aptitude diagnosis shown in step S2B, an analysis is carried out on the personality of each of the multiple job recipients (candidates) UB1 to UB5, and an aptitude diagnosis is carried out on the job to be entrusted.

[0019] After the above analysis and diagnosis are completed, in step S3A related to the business contractor UA, the server providing this service acquires information related to the business to be outsourced, that is, business information. The server also acquires information regarding at least one of the above-mentioned personality and behavioral standards of the business contractor UA, that is, personality and behavioral standard information.

[0020] In this service, for example, an entrustor information acquisition unit of the server acquires the business information and the personality and behavioral standard information for the business entrustor UA. Then, the entrustor information acquisition unit stores the acquired business information and personality and behavioral standard information in the entrustor DB71.

[0021] On the other hand, in this service, in step S3B for each of a plurality of business contractors (candidates) UB1 to UB5, the server acquires information on the business to be contracted as business information. The server also acquires information on at least one of the above-mentioned personality and behavioral standards of each of the multiple contractors (candidates) UB1 to UB5, that is, personality and behavioral standard information.

[0022] In this service, for example, the trustee information acquisition unit of the server acquires the business information and the personality and behavioral standard information. Then, the trustee information acquisition unit stores the acquired business information and personality and behavioral standard information in the trustee DB 72.

[0023] In this service, in step S4, the server selects, for example, a contractor UB1 from among multiple contractors (candidates) UB1 to UB5 to whom the above-mentioned business of the business client UA will be entrusted (in other words, for example, contractor UB1 is selected as the most suitable person. Note that contractor UB1 corresponds to contractor UBk described below). Specifically, in this service, the server selects, for example, a contractor UB1 to whom the business principal UA will entrust a business from among multiple contractors (candidates) UB1 to UB5 based on the business information of the business principal UA and multiple contractors (candidates) UB1 to UB5, as well as the personality and behavioral standard information of the business principal UA and multiple contractors (candidates) UB1 to UB5. In other words, the contractor UB1 is selected based on, for example, casting requirements including the results of personality analysis.

[0024] In this service, for example, a contractor selection section (casting section) of the server selects the above-mentioned business contractor UB1, for example. After selecting the business contractor UB1, in step S5, the service performs business support between the business contractor UA and the selected business contractor UB1.

[0025] The service provides business support between the business principal UA and the business contractor UB1 by controlling at least the client's interface UIA based on the business principal UA's personality and behavioral standard information, using a user interface (UI) provided by a server that exchanges information related to the business between the business principal UA and the business contractor UB1. In this service, for example, a UI control unit of the server controls the client side interface UIA via the client terminal 2.

[0026] As explained above with reference to Figure 1, in this service, the server can select, for example, the business contractor UB1 (UBk) from among multiple business contractors (candidates) UB1 to UB5 based on the business information of the business contractor UA and each of the multiple business contractors (candidates) UB1 to UB5, as well as the personality and behavioral standard information of the business contractor UA and each of the multiple business contractors (candidates) UB1 to UB5. When the business contractor UA entrusts business to the selected business recipient UB1 (UBk), the server can control at least the business contractor's interface UIA as a user interface for exchanging information related to the business, based on the above-mentioned personality and behavioral standard information of the business contractor UA. Therefore, since this service is provided based on the above personality and behavioral standard information, good matching and appropriate casting between the business contractor UA and the business contractor UB1 (UBk) can be achieved.

[0027] In addition, in this service, for example, a UI control unit of the server can control the contractor side interface UIB as an interface for sending and receiving information about the business based on the above personality and behavioral standard information of the contractor UB1 (UBk). This makes it possible to realize better matching and more appropriate casting between the business contractor UA and the business contractor UB1 (UBk).

[0028] In addition, in this service, the above-mentioned personality and behavioral standard information of the business contractor UA and the above-mentioned personality and behavioral standard information of each of the multiple business contractors (candidates) UB1 to UB5 include types classified from multiple types based on personality analysis of personality and behavioral standards. In addition, in this service, for each of the multiple types, one or more compatible types are predefined. As a result, in this service, the server's, for example, contractor selection section (casting section) can select, from among multiple contractors (candidates) UB1 to UB5, a contractor, for example UB1 (UBk), who is classified as a type that is compatible with the type of contractor UA.

[0029] In addition, in this service, the business information of each of the multiple business contractors (candidates) UB1 to UB5 includes the results of business suitability diagnosis of the multiple business contractors (candidates) UB1 to UB5. As a result, the server's, for example, contractor selection section (casting section) can further select, for example, contractor UB1 (UBk) from among multiple contractors (candidates) UB1 to UB5 whose business suitability diagnosis results are appropriate for the business outsourcing by the business contractor UA as understood from the above type of the business contractor UA and the above business information.

[0030] In addition, in this service, for example, the UI control unit of the server uses a user interface that conforms to a format defined based on the above-mentioned personality and behavioral standard information of the business agent UA, that is, the business agent side interface UIA. As a result, in this service, the business client UA can input the details of a business request to, for example, the business contractor UB1 (UBk), and the business contractor UB1 (UBk) can present its response to the request, using the business client's interface UIA.

[0031] In this service, for example, the UI control unit of the server uses a user interface that conforms to a format defined based on the above-mentioned personality and behavioral standard information of the contractor UB1 (UBk), that is, the contractor side interface UIB. As a result, in this service, the business client UA can present the contents of a business request to the business client UB1 (UBk) and input a response to the request using the business client's interface UIB.

[0032] Next, with reference to FIG. 2, a description will be given of the configuration of an information processing system that realizes the provision of the above-mentioned service, that is, an information processing system to which a server according to an embodiment of an information processing device of the present invention is applied. FIG. 2 is a diagram showing an example of the configuration of an information processing system to which a server according to an embodiment of the information processing device of the present invention is applied.

[0033] The information processing system shown in Figure 2 is configured to include a server 1, a trustor terminal 2, and n (n is an integer value greater than or equal to 1) trustee (candidate) terminals 3-1 through 3-n (k in Figure 2 is an integer value between 1 and n). The server 1, the entrustor terminal 2, and the entrustee (candidate) terminals 3-1 to 3-n are connected to one another via a network N such as the Internet.

[0034] The server 1 is an information processing device managed by the provider of this service (FIG. 1). The server 1 executes various processes for realizing this service while appropriately communicating with the entrustor terminal 2 and the entrustee (candidate) terminals 3-1 to 3-n. The client terminal 2 is an information processing device operated by the client UA, and is configured with a smartphone, a tablet, a personal computer, or the like.

[0035] Each of the contractor (candidate) terminals 3-1 to 3-n is an information processing device operated by each of the n contractors (candidates) UB. When there is no need to distinguish between the contractor (candidate) terminals 3-1 to 3-n, they are collectively referred to as the "contractor (candidate) terminals 3." The contractor (candidate) terminals 3 are composed of a smartphone, a tablet, a personal computer, or the like.

[0036] FIG. 3 is a block diagram showing an example of a hardware configuration of a server in the information processing system shown in FIG.

[0037] The server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input / output interface 15, an input unit 16, an output unit 17, a memory unit 18, a communication unit 19, and a drive 20.

[0038] The CPU 11 executes various processes according to a program recorded in the ROM 12 or a program loaded from the storage unit 18 into the RAM 13 . The RAM 13 also stores data and the like necessary for the CPU 11 to execute various processes.

[0039] The CPU 11, ROM 12, and RAM 13 are connected to one another via a bus 14. An input / output interface 15 is also connected to this bus 14. An input unit 16, an output unit 17, a storage unit 18, a communication unit 19, and a drive 20 are connected to the input / output interface 15.

[0040] The input unit 16 is configured with, for example, a keyboard and is used to input various information. The output unit 17 is configured with a display such as a liquid crystal display, a speaker, and the like, and outputs various information as images and sounds. The storage unit 18 is configured with a dynamic random access memory (DRAM) or the like, and stores various data. The communication unit 19 communicates with other devices (eg, the entrustor terminal 2 and the entrustee (candidate) terminals 3-1 to 3-n in FIG. 2) via a network N including the Internet.

[0041] Removable media 31, such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, is appropriately loaded into the drive 20. A program read from the removable media 31 by the drive 20 is installed in the storage unit 18 as necessary. Further, the removable medium 31 can store various data stored in the storage unit 18 in the same manner as the storage unit 18 .

[0042] Although not shown, the entrustor terminal 2 and the trustee (candidate) terminal 3-1 to the trustee (candidate) terminal 3-n in Fig. 2 can also have a hardware configuration basically similar to that shown in Fig. 3. Therefore, a description of the hardware configuration of the entrustor terminal 2 and the trustee (candidate) terminal 3-1 to the trustee (candidate) terminal 3-n will be omitted.

[0043] 1 can be executed by cooperation of various hardware and software constituting the information processing system of FIG. 2 including the server 1 of FIG.

[0044] FIG. 4 is a functional block diagram showing an example of a functional configuration of the server of FIG. 3 in the information processing system of FIG.

[0045] As shown in FIG. 4, the CPU 11 of the server 1 functions as follows: a questionnaire acquisition unit 51, an analysis unit 52, a client information acquisition unit 53, a candidate trustee information acquisition unit 54, a trustee selection unit 55 (casting unit 55), and a UI control unit 56 including a client side UI control unit 561 and a trustee side UI control unit 562. In addition, a trustor DB 71 and a trustee DB 72 are provided in one area of ​​the storage unit 18 of the server 1.

[0046] The survey acquisition unit 51 acquires information regarding specific surveys conducted on the business client UA and multiple business contractors (candidates) UB from the client terminal 2 and the contractor (candidate) terminals 3-1 to 3-n via the communication unit 19.

[0047] Based on the information regarding the questionnaire acquired by the questionnaire acquisition unit 51, the analysis unit 52 performs a personality analysis of the business contractor UA as an analysis related to the personality of the business contractor UA. In addition, based on the information regarding the questionnaire acquired by the questionnaire acquisition unit 51, the analysis unit 52 conducts a personality analysis of each of the multiple business contractors (candidates) UB as an analysis of the individual personalities of the multiple business contractors (candidates) UB, and also conducts an aptitude diagnosis of the multiple business contractors (candidates) UB for the business they will be accepting.

[0048] In the personality analysis, the personalities of the business contractor UA and the multiple business contractors (candidates) UB are analyzed, for example, from the 3 categories (1), 3 categories (2), and 12 categories described below, and the types of each of the business contractor UA and the multiple business contractors (candidates) UB are derived from this personality analysis. In addition, in the above aptitude test, the following attributes, such as job aptitude, accuracy, prudence, self-discipline, and ability to provide peace of mind, are each scored, for example, on a 10-point scale.

[0049] The client information acquisition unit 53 acquires business information (eg, business content, request content, etc. in FIG. 5 described later) as information on the business to be entrusted with the business client UA. Furthermore, the client information acquisition unit 53 acquires information on at least one of the personality and the behavioral standard for the business client UA as personality and behavioral standard information (for example, the personality analysis in FIG. 5 described later).

[0050] The business information and the personality and behavioral standard information acquired by the entrustor information acquisition unit 53 are stored in an entrustor DB 71 having a structure as shown in FIG. 5, for example. FIG. 5 is a diagram showing an example of the structure of the entrustor DB of FIG. The client DB 71 shown in FIG. 5 has a structure including age, sex, business details, sales volume, number of employees, request details, personality analysis, and the like.

[0051] The contractor candidate information acquisition unit 54 acquires information on the business to be contracted for each of a plurality of contractors (candidates) UB as business information (for example, aptitude test and experience status in FIG. 6 described later). Further, the contractor candidate information acquisition unit 54 acquires information on at least one of personality and behavioral standards for each of the multiple contractors (candidates) UB as personality and behavioral standard information (for example, personality analysis in FIG. 6 described later).

[0052] The business information and the personality and behavioral standard information acquired by the trustee candidate information acquisition unit 54 are stored in a trustee DB 72 having a structure as shown in FIG. 6, for example. FIG. 6 is a diagram showing an example of the structure of the trustee DB of FIG. The trustee DB 72 shown in Fig. 6 is configured to include a member DB and a team DB. The member DB has a structure including age, gender, experience status, personality analysis, aptitude test, etc. The team DB has a structure including experience status, team building program (team operating efficiency), personality analysis (compatibility, mutual relationship), etc.

[0053] The contractor selection unit 55 (casting unit 55) selects a contractor UB1 (UBk) to whom the business contractor UA will entrust a business from among the multiple contractors (candidates) UB based on the business information of the business contractor UA and the multiple contractors (candidates) UB, as well as the personality and behavioral standard information of the business contractor UA and the multiple contractors (candidates) UB (for example, based on the casting requirements described below) (in the example of Figure 1, it selects contractor UB1, and in the example of Figure 4, it selects contractor UBk who operates the business contractor terminal 3-k).

[0054] Here, the personality and behavioral standard information includes types classified from among a plurality of types based on personality analysis of personality and behavioral standards, and one or more compatible types are predefined for each of the plurality of types. The business information of the plurality of business contractors (candidates) UB includes the results of business suitability diagnosis of the plurality of business contractors (candidates) UB.

[0055] The contractor selection unit 55 (casting unit 55) selects a contractor UB1 (UBk) from among a plurality of contractors (candidates) UB classified into types compatible with the type of the contractor UA. In addition, the contractor selection unit 55 (casting unit 55) further selects a business contractor UB1 (UBk) from among multiple business contractors (candidates) UB whose results of the business suitability diagnosis are appropriate for the business outsourcing by the business contractor UA as understood from the type of business contractor UA and the business information above.

[0056] The UI control unit 56 controls a user interface (UI) that transmits and receives information related to the above-mentioned business between the business contractor UA and the business contractor UB1 (UBk). As described above, the UI control unit 56 includes the entrustment unit side UI control unit 561 and the entrustment unit side UI control unit 562.

[0057] The client side UI control unit 561 controls the client side interface UIA based on the personality and behavioral standard information of the client UA. Further, the UI control unit 562 on the business recipient side controls the business recipient side interface UIB on the basis of the above-mentioned personality and behavior standard information of the business recipient UB1 (UBk).

[0058] FIG. 7 is a diagram showing an example of information stored in the client DB based on a questionnaire given to business clients.

[0059] After conducting a questionnaire (step S1 in FIG. 1) for the business entrustor UA, the entrustor information acquisition unit 53 stores the acquired business information, personality and behavioral standard information, and the like in the entrustor DB 71. The client DB71 stores information such as "gender: male", "date of birth: January *th, 195*", "business content: course management, community management", "sales scale: 300 million yen", "number of employees: 3", "business stage: organizational stage (annual sales of 100 million yen or more)", "request content: secretarial work, secretarial work", and "personality analysis (classified by date of birth)".

[0060] Regarding the personality analysis of the contractor UA, in the three-category classification (1), he is remembered as being classified as Type A (results, success, authority). In addition, in the three-category classification (2), memories are stored in a state categorized into M types (thinking, theory, introspection). In addition, in the 12-category classification, people are remembered as being classified as X (leadership, perfectionism, leadership, pride, consideration, sensitivity).

[0061] Although not shown in the figure, characteristics of the AMX types (the above-mentioned A types, M types, and X types) derived from the personality analysis by the analysis unit 52 include "valuing results and achievements", "valuing accuracy and perfection", "not wanting to be told everything, wanting to be understood", "not minding long exchanges or long conversations when necessary", "keeping replies short", "dislikes being rushed", "preferring the right timing for everything", "seeking high perfection over efficiency", "valuing authority and courtesy", etc.

[0062] FIG. 8 is a diagram showing an example of information stored in the contractor DB based on a questionnaire given to business contractor candidates.

[0063] When a questionnaire (step S1 in FIG. 1) is conducted on one of multiple business contractors (candidates) UB who will later become business contractor UB1 (UBk), the business contractor candidate information acquisition unit 54 stores the acquired business information, personality and behavioral standard information, etc. in the business contractor DB72. The member DB in the trustee DB72 stores "gender: female", "date of birth: January *th, 197*", "experience status: employed for 8 years, work history: secretarial work for 10 years", "personality analysis (classified by date of birth)", and "aptitude test*1 (based on the results of responses to an aptitude test)".

[0064] Regarding the personality analysis of the contractor UB1 (UBk), in the three-category classification (1), he is remembered as being classified as a U type (good and evil, creative, and safe). In addition, in the three-category classification (2), they are remembered as being classified as F type (empathy, adjustment, and trust). In addition, in the 12-category classification, they are remembered as being classified as I (honest, curious, proud, devoted, stubborn).

[0065] On the other hand, with regard to aptitude tests, the following diagnosis is recorded: "Job aptitude for secretary: 9 (out of 10)," "Accuracy: 9 (out of 10)," "Caution: 7 (out of 10)," "Self-discipline: 9 (out of 10)," and "Ability to provide peace of mind (visualization, reporting, and consultation): 7 (out of 10)."

[0066] Although not shown in the figure, characteristics of the UFI types (the above U type, F type, and I type) derived from the personality analysis by the analysis unit 52 include "valuing correctness and honesty," "wanting to make decisions that satisfy the other person and those around them," "frank communication," "wanting to understand and grasp everything, so tends to write longer sentences and ask a lot of questions," "wanting to be humane and have common sense," "uncompromising beliefs," "focused on results," and "valuing safety and fundamental principles."

[0067] Regarding the casting of the above-mentioned business contractor UA and business contractor UB1 (UBk) by the contractor selection department 55 (casting department 55), the types that are compatible with A type in the three classifications (1) are A type and U type. Additionally, the types that are compatible with the M type in the three categories (2) are the M type and the F type. Additionally, the types that are compatible with the 12-classification X type are I type, IX type, and X type.

[0068] The casting requirements are "good compatibility with all three of the above categories or two or more," and "high scores in the aptitude test*1 for the important AMX types in terms of "accuracy," "prudence," and "ability to provide peace of mind." The contractor that satisfies these requirements is the contractor UB1 (UBk), and as a result, the contractor UB1 (UBk) is cast for the contractor UA.

[0069] FIG. 9 is a diagram showing an example of a user interface related to a business request from a business contractor to a business recipient. In FIG. 9, FIG. 9(A) is a diagram of the interface on the business contractor's side, and FIG. 9(B) is a diagram of the interface on the business contractor's side. In the figure, "A" indicates the business contractor UA, and "B" indicates the business contractor UB1 (UBk).

[0070] The content of the work is shown in the business contractor side interface UIA in a format in which the business contractor UA requests the business contractor UB1 (UBk). In contrast, the work acceptor's interface UIB displays the work request contents from the work entrustor UA and a format in which the work request contents have been converted so as to be easily understood by the work acceptor UB1 (UBk).

[0071] When the contractor UB1 (UBk) responds to the contractor UA, a user interface such as that shown in FIG. 10 is displayed. FIG. 10 is a diagram showing an example of a user interface displayed in an input format suited to the type of contractor. In FIG. 10, FIG. 10(A) is a diagram of the interface on the business contractor's side, and FIG. 10(B) is a diagram of the interface on the business contractor's side.

[0072] As shown in Fig. 10(A), the client side interface UIB is displayed in an input format that matches the type of client UA. When the client UB1 (UBk) answers based on this input format, the client side interface UIA is displayed to the client UA with the contents as shown in Fig. 10(B). The input format specifies restrictions on the number of input characters, input item restrictions, input item order, etc., making it easy for the business contractor UA to receive and enabling the business contractor UA to provide answers that suit his or her type.

[0073] The flow from casting to issuing work instructions will be described with reference to Figs. 11 and 12. 11 and 12 are diagrams showing an example of a flow from casting to issuing work instructions.

[0074] 11 and 12, the type of the contractor UA is derived together with the characteristics through the personality analysis of the analysis unit 52. Then, by the function of the contractor selection unit 55 (casting unit 55), a contractor UB1 (UBk) of a type matching the type of the contractor UA is selected from among a plurality of contractors (candidates) UB. The selected contractor UB1 (UBk) receives work instructions from contractor UA via a user interface. The contractor UB1 (UBk) may input the answer into a format that is easy for the contractor UA to receive.

[0075] As explained above with reference to Figure 12, in this embodiment, the server 1 can select, for example, the above-mentioned business contractor UB1 (UBk) from among multiple business contractors (candidates) UB based on the business information of the business contractor UA and each of the multiple business contractors (candidates) UB, as well as the personality and behavioral standard information of the business contractor UA and each of the multiple business contractors (candidates) UB. When the business contractor UA entrusts business to the selected business recipient UB1 (UBk), the server 1 can control at least the business contractor's interface UIA as a user interface for exchanging information related to the business, based on the above-mentioned personality and behavioral standard information of the business contractor UA. Therefore, according to this embodiment, since the service is provided based on the above personality and behavioral standard information, good matching and appropriate casting between the business client UA and the business recipient UB1 (UBk) can be achieved.

[0076] In this embodiment, the business contractor UB1 (UBk) is selected from among a plurality of business contractors (candidates) UB based on the above personality and behavioral standard information, but as a preliminary step, a narrowing down process as shown in Figures 13 and 14 may be carried out.

[0077] 13 and 14 are diagrams showing an example of a narrowing down process from entry to the start of work. As shown in Figures 13 and 14, a business model may be adopted in which, after entry, applicants are required to submit application documents, take online courses, and undergo a trial period to become candidates for business contractors and begin work.

[0078] Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, etc. within the scope that can achieve the object of the present invention are considered to be included in the present invention.

[0079] For example, the system configuration shown in FIG. 2 and the hardware configuration of the server 1 shown in FIG. 3 are merely examples for achieving the object of the present invention, and are not particularly limited.

[0080] In addition, the functional block diagram shown in Fig. 4 is merely an example and is not particularly limited. In other words, it is sufficient that the information processing system in Fig. 2 is provided with a function capable of executing the above-mentioned various processes as a whole, and the functional blocks and databases used to realize this function are not particularly limited to the example in Fig. 4.

[0081] Furthermore, the locations of the functional blocks and databases are not limited to those shown in FIG. 4 and may be arbitrary. For example, at least a part of the functional blocks and databases arranged on the server 1 side may be provided on the entrustor terminal 2 side, the entrustee (candidate) terminal 3 side, or another information processing device (not shown).

[0082] Furthermore, the above-described series of processes can be executed by hardware or software. Furthermore, one functional block may be configured as a single piece of hardware, a single piece of software, or a combination of both.

[0083] When the series of processes is executed by software, the program constituting the software is installed into a computer or the like from a network or a recording medium. The computer may be a computer implemented with dedicated hardware. Furthermore, the computer may be a computer capable of executing various functions by installing various programs thereon, such as a server, a general-purpose smartphone, or a personal computer.

[0084] A recording medium containing such a program may be composed not only of a removable medium (not shown) that is distributed separately from the device main body in order to provide the program to the user, but also of a recording medium that is provided to the user in a pre-installed state in the device main body.

[0085] In this specification, the steps of describing a program to be recorded on a recording medium include not only processes that are performed chronologically according to the order, but also processes that are not necessarily performed chronologically but are executed in parallel or individually.

[0086] In summary, it is sufficient for an information processing device to which the present invention is applied to have the following configuration, and various embodiments can be adopted. That is, an information processing device to which the present invention is applied (for example, the server 1 in FIG. 2 to FIG. 4) A contractor information acquisition means (e.g., contractor information acquisition unit 53 in FIG. 4, S3A in FIG. 1) for acquiring information on the contractor's work as business information (e.g., business content, request content, etc. in FIG. 5) and acquiring information on at least one of personality and behavioral standards as personality behavioral standard information (e.g., personality analysis in FIG. 5) for a contractor (contractor UA in FIG. 1); A task-recipient information acquisition means (e.g., the task-recipient information acquisition unit 54 in FIG. 4, S3B in FIG. 1) for acquiring information on the task to be entrusted as the task information (e.g., the aptitude test and experience status in FIG. 6) for each of a plurality of task-recipient candidates (e.g., task-recipient (candidates) UB1 to UB5 in FIG. 1) and acquiring information on at least one of personality and behavioral standards as the personality behavioral standard information (e.g., the personality analysis in FIG. 6); A contractor selection means (e.g., contractor selection unit 55 (casting unit 55), S4 in FIG. 1) for selecting a contractor to whom the contractor will entrust the work from among the multiple contractor candidates based on the business information of the contractor and each of the multiple contractor candidates, and the personality and behavior standard information of the contractor and each of the multiple contractor candidates (e.g., based on casting requirements, etc.) (in the example of FIG. 1, contractor UB1 is selected, and in the example of FIG. 4, contractor UBk who operates contractor terminal 3-k is selected); A UI control means (e.g., UI control unit 56 having a client side UI control unit 561 in FIG. 4, S5 in FIG. 1) for controlling at least a client side UI (client side interface UIA in FIG. 9(A) and FIG. 10(B)) based on the client's personality and behavioral standard information as a UI (User Interface) for transmitting and receiving information about the task between the client and the client, Equipped with.

[0087] According to an information processing device to which the present invention is applied, good matching and appropriate casting between business consignors and business recipients can be achieved.

[0088] The UI control means may further control a business recipient's UI (business recipient's interface UIB in FIG. 9(B) and FIG. 10(A)) as the UI based on the personality and behavioral standard information of the business recipient. This makes it possible to achieve better matching between business consignors and business recipients and more appropriate casting.

[0089] The personality and behavioral criterion information includes types classified from among a plurality of types based on personality analysis of personality and behavioral criterion, For each of the plurality of types, one or more types having good compatibility are predefined; The business contractor selection means may select the business contractor from among the plurality of business contractor candidates classified into a type compatible with the type of the business contractor. This makes it possible to select a contractor who is classified into a type that is compatible with the type of the contractor from among a plurality of contractor candidates.

[0090] The business information of each of the plurality of business contractor candidates includes a result of a business suitability diagnosis of the business contractor candidate, The business contractor selection means may further select the business contractor from among the plurality of business contractor candidates whose business suitability diagnosis results are appropriate for the outsourcing of the business by the business contractor as understood from the type of the business contractor and the business information. This makes it possible to select a business contractor from among a plurality of business contractor candidates whose results of the business suitability diagnosis are appropriate.

[0091] The UI control means may use a UI according to a format defined based on the personality and behavioral standard information of the business client as the business client's side UI for inputting the details of the business request from the business client to the business contractor and presenting the business contractor's response to the request. This allows the business contractor to input the details of a business request to the business contractor, and the business contractor's response to the request to be presented, using the business contractor's UI.

[0092] The UI control means may use a UI according to a format defined based on the personality and behavioral standard information of the business contractor as the business contractor's side UI for presenting the contents of the business request from the business client to the business contractor and for inputting a response to the request. This allows the business contractor to present the details of a business request to the business contractor and input a response to the request using the business contractor's UI. [Explanation of symbols]

[0093] 1···Server, 2···Contractor terminal, 3···Contractee (candidate) terminal, 11···CPU, 18···Storage unit, 19···Communication unit, 51···Survey acquisition unit, 52···Analysis unit, 53···Contractor information acquisition unit, 54···Contractee candidate information acquisition unit, 55···Contractee selection unit (casting unit), 56···UI control unit, 71···Contractor DB, 72···Contractee DB, 561···Contractor side UI control unit, 562···Contractee side UI control unit, UA···Business contractor, UB···Business contractor (candidate), UIA···Business contractor side interface, UIB···Business contractor side interface

Claims

1. A business contractor information acquisition means for acquiring information on a business to be entrusted as business information and acquiring information on at least one of personality and behavioral standards as personality and behavioral standards information for a business contractor; a task-recipient information acquisition means for acquiring information on a task to be entrusted as the task information for each of a plurality of task-recipient candidates, and acquiring information on at least one of personality and behavioral standards as the personality and behavioral standards information; a contractor selection means for selecting a contractor to whom the contractor will entrust the business from among the plurality of contractor candidates based on the business information of the contractor and each of the plurality of contractor candidates, and the personality and behavior standard information of the contractor and each of the plurality of contractor candidates; a UI control means for controlling at least a UI of the business contractor side as a UI for transmitting and receiving information about the business performed between the business contractor and the business contractor based on the personality and behavioral standard information of the business contractor; An information processing device comprising:

2. The UI control means further controls a business contractor's UI as the UI based on the personality and behavioral standard information of the business contractor. The information processing device according to claim 1 .

3. The personality and behavioral criterion information includes types classified from among a plurality of types based on personality analysis of personality and behavioral criterion, For each of the plurality of types, one or more types having good compatibility are predefined; The business contractor selection means selects the business contractor from the plurality of business contractor candidates classified into a type compatible with the type of the business contractor. The information processing device according to claim 1 .

4. The business information of each of the plurality of business contractor candidates includes a result of a business suitability diagnosis of the business contractor candidate, The business contractor selection means further selects the business contractor from among the plurality of business contractor candidates whose results of the business suitability diagnosis are appropriate for the outsourcing of the business by the business contractor as understood from the type of the business contractor and the business information. The information processing device according to claim 3 .

5. the UI control means uses a UI according to a format defined based on the personality and behavioral standard information of the business contractor as the business contractor side UI for inputting the contents of the business request from the business contractor to the business contractor and presenting the business contractor's response to the request; The information processing device according to claim 1 .

6. the UI control means uses a UI according to a format defined based on the personality and behavioral standard information of the business recipient as the business recipient's UI for presenting the contents of the business request from the business entrustor to the business recipient and for inputting a response to the request; The information processing device according to claim 2 .

7. An information processing method executed by an information processing device, a business contractor information acquisition step of acquiring information on the business to be entrusted as business information and acquiring information on at least one of the personality and the behavioral standards as personality and behavioral standards information for the business contractor; a task-recipient information acquisition step of acquiring information on the task to be entrusted as the task information for each of a plurality of task-recipient candidates, and acquiring information on at least one of the personality and the behavioral standard as the personality and behavioral standard information; a task-recipient selection step in which the task recipient selects a task recipient to whom the task recipient will be entrusted from among the plurality of task recipient candidates based on a result of a first comparison of the task information of the task recipient and each of the plurality of task recipient candidates and a result of a second comparison of the personality and behavior standard information of the task recipient and each of the plurality of task recipient candidates; a UI control step of controlling at least a UI of the business contractor side as a UI (User Interface) for transmitting and receiving information regarding the business performed between the business contractor and the business contractor based on the personality and behavioral standard information of the business contractor; An information processing method comprising:

8. On the computer, a business contractor information acquisition step of acquiring information on the business to be entrusted as business information and acquiring information on at least one of the personality and the behavioral standards as personality and behavioral standards information for the business contractor; a task-recipient information acquisition step of acquiring information on the task to be entrusted as the task information for each of a plurality of task-recipient candidates, and acquiring information on at least one of the personality and the behavioral standard as the personality and behavioral standard information; a task-recipient selection step in which the task recipient selects a task recipient to whom the task recipient will be entrusted from among the plurality of task recipient candidates based on a result of a first comparison of the task information of the task recipient and each of the plurality of task recipient candidates and a result of a second comparison of the personality and behavior standard information of the task recipient and each of the plurality of task recipient candidates; a UI control step of controlling at least a UI of the business contractor side as a UI (User Interface) for transmitting and receiving information regarding the business performed between the business contractor and the business contractor based on the personality and behavioral standard information of the business contractor; A program that executes control processing including:

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