Stocker

Abstract

To notify a recipient of recovery without causing any time and effort on a recovering person.SOLUTION: A stocker with a delivery compartment capable of storing an article to be delivered to a recipient includes a transmission part for transmitting a recovery notification that an article has been recovered to the recipient of the article when recovery processing of recovering an article of which storage period has reached a predetermined deadline from the delivery compartment is performed.SELECTED DRAWING: Figure 8

Description

[Technical field]

[0001] This specification discloses a stocker. [Background technology]

[0002] Conventionally, there is known a device that has a storage unit (delivery warehouse) that can store products (baggage) and can send messages. For example, Patent Document 1 describes a device that sends a message to a mobile terminal of a recipient when a product is stored in the storage unit. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2019-180588 A Summary of the Invention [Problem to be solved by the invention]

[0004] If a message is sent but the recipient does not pick up the item and the storage period has passed, it is possible to collect the item from the storage section. However, the person who collects the item must contact the recipient by phone or other means to not come to collect the item, which is time-consuming.

[0005] The main objective of the present disclosure is to notify a recipient of collection without causing trouble to the collector. [Means for solving the problem]

[0006] In order to achieve the above-mentioned main object, the present disclosure has adopted the following means.

[0007] The stocker of the present disclosure includes: A stocker having a delivery warehouse capable of storing products to be delivered to a recipient, The gist of the system is that when a collection process is carried out to collect a product whose storage period has reached a specified deadline from the delivery warehouse, the system is provided with a transmitting unit that transmits a collection notification to a recipient of the product indicating that the product has been collected.

[0008] The stocker of the present disclosure includes a transmission unit that transmits a collection notification to the recipient of the product, so that the recipient can be notified of the collection without causing the collector to take the time and effort. [Brief description of the drawings]

[0009] [Figure 1] FIG. 2 is a perspective view of a stocker 10 and a cash register counter 40 arranged in a store. [Diagram 2] FIG. 2 is a configuration diagram relating to control of the stocker 10 and the store PC 50. [Diagram 3] FIG. 5 is an explanatory diagram showing an example of received product information 54a. [Figure 4] FIG. 2 is an explanatory diagram showing an example of stored product information 24a. [Diagram 5] FIG. 13 is an explanatory diagram showing an example of a delivery warehouse status screen displayed on the touch panel 25. [Figure 6] 11 is a flowchart showing an example of a product entry / exit process. [Figure 7] 3A to 3C are explanatory diagrams showing examples of various screens displayed on a touch panel 25. [Figure 8] 11 is a flowchart showing an example of a product collection process. [Figure 9] FIG. 13 is an explanatory diagram showing an example of a collection notice. [Figure 10] FIG. 13 is an explanatory diagram showing a modified example of stored product information 24a. [Figure 11] FIG. 13 is an explanatory diagram showing a modified example of a collection notification. [Figure 12] FIG. 13 is an explanatory diagram showing a modified example of a collection notification. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] An embodiment of the present disclosure will be described with reference to the drawings. Fig. 1 is a perspective view of a stocker 10 and a cash register counter 40 arranged in a store. Fig. 2 is a configuration diagram relating to the control of the stocker 10 and the store PC 50. The left-right, front-rear, and up-down directions are as shown in Fig. 1. Also, display shelves for products G are arranged in the store, but are not shown.

[0011] The stocker 10 is used to deliver, for example, products (articles) G ordered on a store's (vendor's) website or products G requested to be picked up from a store to a recipient who is a purchaser of the products G. The stocker 10 includes a plurality of delivery warehouses (storage boxes) 30 capable of storing the products G, and a control box (control device) 20 that performs processes related to the loading and unloading of items, such as the storage and receipt of the products G. As shown in Fig. 1, the stocker 10 is arranged with a plurality of delivery warehouses 30 (two or three in Fig. 1) lined up vertically in multiple rows (three rows in Fig. 1) for a total of eight warehouses, and the control box 20 is located at the top of the leftmost row.

[0012] Each delivery warehouse 30 includes a rectangular parallelepiped main body 31 that forms a storage space for the product G and is open at the front, a door 32 that opens and closes the opening of the main body 31, a locking device 33 that locks and unlocks the door 32, and an opening / closing sensor 34 that detects the opening and closing of the door 32. Each delivery warehouse 30 may also include a sensor (item sensor) that detects the presence or absence of the product G in the delivery warehouse 30.

[0013] The control box 20 includes a rectangular parallelepiped main body 21 having the same size as the main body 31 of the delivery warehouse 30, and a front panel 22 covering the front of the main body 21 and having various devices attached thereto. A control unit 23, a memory unit 24, and a transmission unit 28 are arranged inside the main body 21. A touch panel 25, a code reader 26, a speaker 27, and the like are attached to the front panel 22 as various devices. The touch panel 25 displays various information such as operation guidance for taking in and out the goods G and the storage status of the goods G in each delivery warehouse 30, and accepts various input operations from users such as store clerks and recipients of the goods G. The code reader 26 performs a reading process to read codes used for authenticating users and codes attached to the goods G. The speaker 27 outputs operation guidance and the like by voice through a plurality of voice output holes.

[0014] The control unit 23 is composed of a CPU, ROM, RAM, etc., and performs display control and input control of the touch panel 25. The control unit 23 also inputs information read by the code reader 26 and detection signals from the opening / closing sensors 34 of each delivery storehouse 30, and outputs voice output instructions to the speaker 27 and lock and unlock signals to the locking devices 33 of each delivery storehouse 30. The memory unit 24 stores various application programs, authentication information used for authenticating users, and stored product information 24a (see FIG. 4) regarding the presence or absence of products G in each delivery storehouse 30 and the products G stored therein. The transmission unit 28 transmits SMS messages (hereinafter simply referred to as SMS) using an SMS (Short Message Service) function to mobile terminals such as mobile phones and smartphones of users.

[0015] The checkout counter 40 is formed, for example, in an L-shape when viewed from above, and includes a register 45 for settling the account for the products G, and a store PC 50 for various management operations such as inventory management and order management of the products G, and storage management of the products G stored in the stocker 10. A storage shelf 42 for temporarily storing the products G is provided on the rear side of the checkout counter 40. The storage shelf 42 stores the products G before they are stored in the stocker 10, and the products G that were stored in the stocker 10 but were not received by a recipient by the deadline and were collected.

[0016] The store PC 50 (management device) includes a control unit 52, a storage unit 54, an input unit 56, and a display unit 58. The control unit 52 is composed of a CPU, a ROM, a RAM, etc. The control unit 52 is communicably connected to the control unit 23 of the stocker 10 and a data management server of the store's website via a network, and exchanges various information. The storage unit 54 is an HDD, an SSD, etc., and stores various application programs and various information. The storage unit 54 stores received product information 54a related to the product G to be received by the recipient, such as the product G stored in the stocker 10 and the product G stored on the storage shelf 42. The input unit 56 is a keyboard, a mouse, etc., and is a device through which the store clerk performs input operations. The display unit 58 is an LCD display, etc., and is a device that displays various information such as the received product information 54a to the store clerk.

[0017] As shown in FIG. 3, the received product information 54a stores product information on the product G, storage information (storage information, delivery information) on the storage status of the product G, and recipient information on the recipient of the product G, in association with the order number of the product G set at the time of ordering. The product information includes the product name and product ID (identification information). When the product G is stored in the stocker 10, the storage information includes the number of the delivery warehouse 30 where the product G is stored, the delivery date, and the delivery deadline (scheduled collection), etc. The delivery date may include not only the year, month, and day, but also the hour, minute, hour, minute, and second. For example, in FIG. 3, the product G with the storage location number "03" has reached the delivery deadline (storage period) and is to be collected as described later. In addition, when the product G is collected from the stocker 10 and stored in the register counter 40 (storage shelf 42), the location of the storage information is changed to the counter (register counter 40). The recipient information includes the recipient ID (identification information) of the recipient, the phone number of the mobile terminal, etc. The telephone number may be any information that can receive SMS. The received product information 54a may be stored in a data management server or the like and displayed on the display unit 58 of the store PC 50. The received product information 54a may be displayed on the screen of a mobile terminal such as a smartphone or tablet that can be carried by the store clerk.

[0018] As shown in FIG. 4, the storage product information 24a of the stocker 10 stores product information and storage information in association with order numbers, similar to the receiving product information 54a, but does not store recipient information. The store clerk can display the storage product information 24a on the touch panel 25 of the stocker 10 and check it. The touch panel 25 and the display unit 58 of the store PC 50 can display the storage product information 24a and the receiving product information 54a, and the product G that has reached its delivery deadline is displayed separately from the product G that is not yet due to the delivery deadline. As shown in FIG. 5, the touch panel 25 and the display unit 58 can display a list of the presence or absence (vacancy status) of the product G in each delivery warehouse 30 based on the storage product information 24a and the receiving product information 54a, and the delivery warehouse 30 of the product G that has reached its delivery deadline is highlighted. For example, in FIG. 5, the delivery warehouse 30 with the number "03" is displayed separately from the other delivery warehouses 30.

[0019] In the store stocker 10 thus configured, the product G ordered on the store's website or the product G requested to be picked up by the store is delivered to the delivery warehouse 30 by the store clerk. The delivery warehouse 30 to be delivered may be one of the available delivery warehouses 30 determined by the store PC 50 or the stocker 10, or may be determined by the selection operation of the store clerk. The store PC 50 also acquires necessary information from the stocker 10, the data management server, or the operation of the store clerk, and stores the information in the received product information 54a or transmits the information to the stocker 10. The delivery deadline among the storage information of the received product information 54a may be automatically set by adding a predetermined period (number of days) to the delivery date of the product G, or may be set by the input operation of the store clerk. In the following, the process (input / output process) related to the delivery and removal of products to the delivery warehouse 30 will be described, focusing on the collection process of the product G that has reached its delivery deadline.

[0020] Fig. 6 is a flow chart showing an example of a product receiving / receiving process. Fig. 7 is an explanatory diagram showing an example of various screens displayed on the touch panel 25. The product receiving / receiving process is executed, for example, when the operator (store clerk) touches the "Staff here" button while the main screen 25a is displayed on the touch panel 25. Note that when the operator (receiver of the product G) touches the "Receive here" button, a receiving process for the product G is executed, but a description thereof is omitted as it does not form the gist of the present disclosure.

[0021] In the commodity entry / exit process, the control unit 23 displays a trader authentication (store authentication) screen 25b on the touch panel 25 (S100) and determines whether the trader authentication number has been authenticated (authentication OK) or not (S110). The trader authentication number is acquired by being inputted into the touch panel 25 by a store clerk or by reading a trader authentication code displayed on an employee ID card or the like with the code reader 26. Although not shown in the figure, the trader authentication number is accepted via a trader registration screen or the like and registered in the authentication information of the storage unit 24. Therefore, the control unit 23 performs authentication based on the fact that the acquired trader authentication number matches the trader authentication number in the storage unit 24. If the control unit 23 determines that the authentication is NG rather than OK, it notifies the user of the authentication NG (S120) and returns to S100. In S120, the control unit 23 notifies the user of the authentication NG by, for example, displaying a NG notification screen on the touch panel 25 or outputting a sound indicating that the authentication is NG from the speaker 27.

[0022] When the control unit 23 determines in S110 that the authentication is OK, it displays an operation selection screen 25c on the touch panel 25, which allows the user to select whether to store (deliver) the product G to the stocker 10 or to collect (remove) the product G from the stocker 10 (S130). Then, the control unit 23 determines whether storing has been selected (S140) or whether collection has been selected (S150). When the control unit 23 determines that storing has been selected, it executes a product storing process (S160), and when it determines that collection has been selected, it executes a product collection process (S170).

[0023] In the product receiving process, the control unit 23 unlocks and opens the delivery warehouse 30 to be received, and displays a screen for receiving instructions on the touch panel 25. Although not shown in the figure, the screen for receiving instructions displays the delivery warehouse 30 to be received among the delivery warehouses 30 seen from the front, distinguished from the other delivery warehouses 30, and displays a message that the product G will be received and the door will be closed. When the door of the delivery warehouse 30 is closed, the control unit 23 locks the delivery warehouse 30, updates the stored product information 24a, and transmits to the store PC 50 a message that the product G has been stored together with the number of the delivery warehouse 30. The store PC 50 updates the received product information 54a based on the received information. The delivery deadline is set based on the delivery date and is registered in the stored product information 24a and the received product information 54a.

[0024] The product collection process is executed based on the flowchart of FIG. 8. In the product collection process, the control unit 23 displays a screen 25d for inputting a collection password on the touch panel 25 (S200), and judges whether the input collection password has been authenticated (authentication OK) or not (S210). The collection password is acquired by inputting it on the touch panel 25 by a store clerk. The collection password may be information already registered in the storage unit 24 (stored product information 24a), such as the order number of the product G to be collected, or may be information generated by the store PC 50 and transmitted to the stocker 10. The control unit 23 performs authentication based on whether the acquired collection password matches information (password) registered in the storage unit 24 or transmitted from the store PC 50. If the control unit 23 judges that the authentication is NG rather than OK, it notifies the authentication NG (S220) and returns to S200. The notification in S220 is performed in the same manner as in S120.

[0025] When the control unit 23 determines in S210 that the authentication is OK, it displays the collection notification selection screen 25e on the touch panel 25 (S230), and determines whether collection notification is present (to be sent) has been selected (S240). The collection notification is for notifying the recipient of the product G that the product G has been collected from the stocker 10. In this embodiment, the collection notification includes information that the collected product G is stored in the storage shelf 42 of the cash register counter 40, i.e., that the product is being kept at the counter. When the control unit 23 determines that collection notification is not present because "do not send" has been selected on the collection notification selection screen 25e, the process proceeds to S290.

[0026] Also, when the control unit 23 determines that "Send" has been selected and therefore that "With collection notification" has been selected, it displays the screen 25f for the first telephone number input on the touch panel 25 and accepts the input of the telephone number (S250). When the first telephone number is input, the control unit 23 displays the screen 25g for the second telephone number input on the touch panel 25 and accepts the input of the telephone number (S260). The telephone number of the recipient is stored in the received product information 54a and can be displayed on the display unit 58 of the store PC 50. Therefore, the store clerk may make a note of the telephone number displayed on the display unit 58 and input the telephone number on each screen 25f, 25g while looking at the note. Alternatively, if the received product information 54a can be displayed on the store clerk's mobile terminal, the store clerk may input the telephone number on each screen 25f, 25g while looking at the mobile terminal. When the second telephone number is input, the control unit 23 determines whether the first telephone number and the second telephone number have been matched with each other (matching OK) (S270).

[0027] When the control unit 23 determines that the matching is not OK but that the matching is NG, it notifies the user that the matching is NG (S280) and returns to S250. The notification in S280 is performed, for example, by displaying a screen for notifying the NG on the touch panel 25 or by outputting a voice indicating that the matching is NG from the speaker 27. On the other hand, when the control unit 23 determines that the matching is OK, it displays an operation guide screen 25h and unlocks and opens the delivery storehouse 30 to be collected (S290). On the operation guide screen 25h, for example, among the delivery stores 30 viewed from the front, the delivery storehouse 30 (e.g., number "03") of the product G to be collected is displayed in a manner distinguished from the other delivery stores 30, and a message is displayed to the user to collect (take out) the product G and close the door 32.

[0028] Then, the control unit 23 waits for the door of the delivery warehouse 30 to be closed (S300). When the door of the delivery warehouse 30 is closed, the control unit 23 locks the delivery warehouse 30 and updates the stored product information 24a by deleting the information of the product G to be collected from the stored product information 24a (S310). The control unit 23 also transmits to the store PC 50 a notification that the product G has been collected. The store PC 50 updates the received product information 54a by changing the storage location of the collected product G to the counter based on the received information. Next, the control unit 23 determines whether or not "with notification" has been selected in S230 (S320), and ends the product collection process if it determines that "with notification" has not been selected.

[0029] On the other hand, when the control unit 23 determines that "with notification" has been selected, it notifies the recipient of the collection notification of the product G by SMS (S330) and ends the product collection process. In S330, a process of sending an SMS to the telephone number collated in S270 is performed. In this embodiment, for example, as shown in the collection notification in Fig. 9, the recipient is notified that the product G has passed its storage deadline and is now being held at the counter.

[0030] In the product input / output process of FIG. 6, when the control unit 23 executes the product storage process of S160 or the product recovery process of S170 (FIG. 8), it displays a process completion screen 25i on the touch panel 25 (S180) and determines whether the end of the operation has been selected (S190). On the screen 25i, the store clerk can select whether to end the operation or to continue the operation. If the selection is made to continue the operation, the control unit 23 returns to S130 and displays the operation selection screen 25c. On the other hand, if the selection is made to end the operation, the control unit 23 ends the product input / output process. In that case, the control unit 23 displays, for example, the main screen 25a on the touch panel 25.

[0031] Here, the correspondence between the components of this embodiment and the components of this disclosure will be clarified. The transmission unit 28 of this embodiment and the control unit 23 that executes S330 in Fig. 8 correspond to the transmission unit of this disclosure. The touch panel 25 and the control unit 23 that executes S250 and S260 in Fig. 8 correspond to the reception unit.

[0032] In the stocker 10 of the present embodiment described above, a collection notification of the product G is sent to the recipient, so that the recipient can be notified of the collection without the need for a store clerk (collector). In addition, it is possible to prevent the recipient from going to the stocker 10 and trying to collect the product G without knowing that the product G has been collected.

[0033] Furthermore, since the stocker 10 receives the contact information of the recipient in the collection process and transmits the collection notice based on the received contact information, the stocker 10 can transmit the collection notice without having to store the contact information of all recipients. Therefore, when the stocker 10 is configured to transmit the collection notice, it is possible to prevent the storage capacity of the storage unit 24 (storage device) from becoming large.

[0034] In addition, since the stocker 10 accepts input of the mobile phone number as the recipient's contact information and sends the collection notification by SMS based on that phone number, the input of the contact information can be simplified by limiting the input of numbers only. In addition, the stocker 10 requires the user to input the phone number twice, and if the two phone numbers match, it accepts the phone number as the contact information, preventing incorrect input of the phone number and ensuring that the collection notification is sent to the recipient.

[0035] In addition, in the collection process, the collected product G is stored at a register counter 40 (storage shelf 42) separate from the stocker 10. The stocker 10 also transmits a collection notification including information about the counter's deposit (information about a separate storage location). This allows the recipient to know that the product G can be received at the register counter 40 without having to inquire about the status of the collected product G to a store clerk. This saves both the store clerk and the recipient time and effort.

[0036] It goes without saying that the present disclosure is in no way limited to the above-described embodiment, and can be embodied in various forms as long as it falls within the technical scope of the present disclosure.

[0037] In the above embodiment, the phone number entered twice is checked and accepted as the contact information if it matches, but this is not limited to this, and a phone number entered only once may be accepted as the contact information. Furthermore, the contact information is not limited to a phone number, but may be an email address or the like. Furthermore, the collection process is not limited to accepting the recipient's contact information, and the contact information may be stored in the stored product information 24a of the stocker 10 or transmitted from the store PC 50. In other words, the stocker 10 only needs to notify the recipient of a collection notice when the collection process is performed, and does not need to accept the recipient's contact information from the collector (store clerk).

[0038] In the embodiment, the collection notice includes information indicating that the product G has been deposited at a counter (information on another storage location), but this is not limited to the above, and the collection notice may simply include information that the product G has been collected from the stocker 10. In other words, the recipient may be made aware that the product G to be received is not stored in the stocker 10. Note that the stocker 10 is not limited to being located in a store, and may be located at a station or the like. Furthermore, the collected product G may be stored at an office of the delivery company (collection company), and information regarding the storage may be included in the collection notice.

[0039] In the embodiment, the case where the collected product G is held at the counter and handed over at the register counter 40 is illustrated, but this is not limited thereto. For example, there may be a case where the collected product G is held at the counter and a case where the handover of the product G is treated as canceled. Fig. 10 is an explanatory diagram showing the stored product information 24a of a modified example.

[0040] As shown in the figure, in the stored product information 24a of the modified example, payment information on whether the product G has been paid for or not has been registered in association with the order number. For a product G ordered on a website and paid for by credit card, electronic money, or the like, a "paid" status is registered. For a product G ordered on a website and selected to be paid at the store, or a product G requested to be picked up at a store, a "not paid" status is registered. The payment information may be stored as information transmitted from the store PC 50 to the stocker 10 during the warehousing process of the product G, or the control unit 23 may determine whether the product G has been paid for or not and register the information as follows. For example, a trader authentication number may be used for "paid" and "not paid," a button for storing a product G that has been paid for and a button for storing a product G that has not been paid may be provided separately on the operation selection screen 25c, or a selection screen for whether the product G has been paid or not may be displayed during the warehousing operation. Alternatively, it may be possible to determine whether the product G has been paid for or not from the order number, and for example, if the first digit is a predetermined value (such as a value of 0), the product may be considered as paid, and if the first digit is a value different from the predetermined value, the product may be considered as not paid. Furthermore, instead of being limited to being registered in the stored product information 24a during warehousing processing, a selection screen for whether or not payment has been made may be displayed during collection processing.

[0041] Furthermore, the control unit 23 judges whether the product G to be collected has been paid for or has not been paid for, between S320 and S330 of the product collection process. If the control unit 23 judges that the product G has been paid for (for example, the delivery warehouse 30 numbered "02" in FIG. 10), it transmits a collection notification (see FIG. 11) including the fact that the product will be kept at the counter in S330. If the control unit 23 judges that the product G has not been paid for (for example, the delivery warehouse 30 numbered "04" in FIG. 10), it transmits a collection notification (see FIG. 12) including the fact that the product will be treated as canceled in S330. Note that while a paid product is mentioned in FIG. 11, the notification may be that the product will be kept at the counter because the storage deadline has passed, as in the case of FIG. 9. Furthermore, while an unpaid product is mentioned in FIG. 12, the notification may be that the product will be treated as canceled because the storage deadline has passed.

[0042] In this manner, in the collection process of the modified example, the collected product G may be kept at the counter or the delivery may be canceled. The stocker 10 transmits a collection notification for the product G to be kept at the counter including information about the counter (information about the storage location), and transmits a collection notification for the product G to be canceled including information about the cancellation. This allows the recipient to easily know whether or not the collected product G can be received without having to inquire of a store clerk. This saves both the store clerk and the recipient time. Although different notifications are exemplified for counter keeping and cancellation in Figs. 11 and 12, a common notification may be used, for example, "If the product is unpaid, it will be canceled, and if the product is paid, it will be kept at the counter."

[0043] Also, in this modified example, whether the product G is kept at the counter or treated as canceled differs based on the payment status of the product G (whether or not payment has been made), but this is not limited to the above and may differ based on the type of product G. For example, in the case of a product G with a deadline (best before date) such as food products, the delivery of the collected product G may be treated as canceled, whereas in the case of a product G without a deadline such as daily necessities or clothing, the collected product G may be kept at the counter. Note that if payment has already been made for the product G to be treated as canceled, a refund process may be performed at the time of collection.

[0044] In the embodiment, the storage process and the collection process are performed by having the user perform input operations on the touch panel 25 and code reading operations using the code reader 26, but this is not limited to the above. For example, the control unit 23 may be capable of communicating with a mobile terminal such as a smartphone of the user, and the control unit 23 may acquire the results of input operations on the mobile terminal and code reading operations using the mobile terminal through communication to perform the storage process and the collection process.

[0045] This specification also discloses the technical idea of ​​changing "a stocker as recited in claim 1 or 2" in claim 5 as originally filed to "a stocker as recited in any one of claims 1 to 4" and the technical idea of ​​changing "a stocker as recited in claim 1 or 2" in claim 6 as originally filed to "a stocker as recited in any one of claims 1 to 4". [Industrial Applicability]

[0046] The present disclosure can be used in the technical field of a stocker that stores products to be delivered to a recipient. [Explanation of symbols]

[0047] 10 Stocker, 20 Control box, 21 Main body, 22 Front panel, 23 Control unit, 24 Memory unit, 24a Stored product information, 25 Touch panel, 26 Code reader, 27 Speaker, 28 Transmitter, 30 Delivery warehouse, 31 Main body, 32 Door, 33 Lock device, 34 Opening / closing sensor, 40 Cash register, 42 Storage shelf, 45 Register, 50 Store PC, 52 Control unit, 54 Memory unit, 54a Received product information, 56 Input unit, 58 Display unit.

Claims

1. A stocker having a delivery warehouse capable of storing products to be delivered to a recipient, a transmission unit that transmits a collection notification to a recipient of the product when a collection process is performed in which the product whose storage period has reached a predetermined time limit is collected from the delivery warehouse, the collection notification notifying the recipient of the product that the product has been collected; Stocker.

2. a reception unit for receiving contact information of a recipient of the product in the collection process, The transmission unit transmits the collection notification based on the contact information accepted by the acceptance unit.

2. The stocker of claim 1.

3. The reception unit receives an input of a telephone number of a mobile terminal of the recipient as the contact information, The transmission unit transmits the collection notification by SMS based on the telephone number.

3. The stocker according to claim 2.

4. the reception unit causes the user to input the telephone number twice, and when the two telephone numbers match each other, the reception unit receives the telephone number as the contact.

4. The stocker according to claim 3.

5. In the collection process, the collected products are stored in a storage location separate from the stocker, The transmission unit transmits the collection notice including information on the storage location.

3. The stocker according to claim 1 or 2.

6. In the collection process, the collected product may be stored in a storage location other than the stocker, or the delivery of the collected product may be canceled. The transmission unit transmits the collection notice for the product stored in the different storage location including information about the different storage location, and transmits the collection notice for the product to be treated as canceled including information about the cancellation.

3. The stocker according to claim 1 or 2.

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