Information processing system, information processing method, and program

Abstract

To provide an information processing system, an information processing method and a program that enable fast response particularly to a call recipient being a user to be notified.SOLUTION: The information processing system performs bidirectional communication of call-related data within an individual area associated with an access code among multiple terminal devices. The system comprises an individual area management unit configured to: generate the individual area associated with the access code; in response to an access to the access code from each terminal device, associate the individual area with identification information of each accessing user so as to enable bidirectional communication between users within the individual area; and, in response to the access to the access code, send a user to be notified a notification indicating that the access has occurred.SELECTED DRAWING: Figure 8

Description

[Technical field]

[0001] The present disclosure relates to an information processing system, an information processing method, and a program. [Background technology]

[0002] Conventionally, video and audio data has been transmitted in real time between two parties via communication lines such as the Internet. There is a technology known that enables online meetings through two-way communication (particularly (See Patent Document 1).

[0003] In such a technique, as shown in Patent Document 1, for example, participants By accessing (connecting to) the conference URL that was provided from the terminal, By participating in an individual domain having a specific conference ID, They will be able to communicate two-way in real time. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2020-198078 A Summary of the Invention [Problem to be solved by the invention]

[0005] However, in the case of the technology disclosed in the above Patent Document 1, the date and time of the call is specified in advance. This is generally the case, but if a call request is made unexpectedly via an access code such as a URL, In such cases, the user to be notified at the other end of the call may not always be able to respond promptly.

[0006] Therefore, in the present disclosure, information that enables a prompt response, particularly from a notification target user at the call destination, is provided. A processing system, an information processing method, and a program are described. [Means for solving the problem]

[0007] An information processing system according to an aspect of the present disclosure includes: An information processing system for performing two-way communication of call-related data between a plurality of terminal devices, comprising: generating the individual area associated with the access code, and transmitting the access code from each terminal device; In response to an access to the individual area, the identification information of each user who has accessed the individual area is linked to the individual area, enabling said two-way communication between users in said separate areas; In response to the access, a notification indicating that the access has been made is sent to the notification target user. It is equipped with a separate area management unit. Effect of the Invention

[0008] According to the present disclosure, information processing that enables a prompt response, particularly to a notification target user at a call destination, is provided. It is possible to provide a system, an information processing method, and a program. [Brief description of the drawings]

[0009] [Figure 1] 1 is a block diagram illustrating an information processing system according to an embodiment of the present disclosure. [Diagram 2] FIG. 2 is a diagram illustrating a hardware configuration of a management server 100 in FIG. [Diagram 3] 3 is a block diagram illustrating the functions of a storage unit 120 and a control unit 130 of FIG. 2. [Figure 4] FIG. 2 is a diagram illustrating a hardware configuration of a user terminal device 200 in FIG. [Diagram 5] 5 is a block diagram illustrating the functions of a control unit 230 in FIG. 4. [Figure 6] FIG. 2 is a diagram showing an example of a display on a user terminal device 200 in the present embodiment. [Figure 7] FIG. 11 is a diagram showing another example of display on the user terminal device 200 in the present embodiment. [Figure 8] 2 is a flowchart showing an example of processing of the information processing system 1 of FIG. 1. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] The contents of the embodiments of the present invention will be listed and described below. The system has the following configuration.

[0011] [Item 1] Two-way communication of call-related data in an individual area linked to an access code is performed between multiple terminal devices. An information processing system for use at a device, generating the individual area associated with the access code; In response to access to the access code from each terminal device, each user The identification information is associated with the individual area, and the two-way communication between users in the individual area is performed. This enables in response to said accessing said access code, sending a notice indicating that access has been made; An individual area management unit that transmits the notification to a notification target user. Information processing system. [Item 2] A plurality of notification target users can be set. Item 1. An information processing system according to item 1. [Item 3] The notification target user can be set by an administrative user. 3. The information processing system according to item 1 or 2. [Item 4] The notification includes a means for joining an individual domain associated with the access code. 4. The information processing system according to any one of items 1 to 3. [Item 5] The notification includes information regarding the source of the notification. 5. An information processing system according to any one of items 1 to 4. [Item 6] The information regarding the notification source is information indicating an object or space associated with the access code. At least one of the information indicating 6. An information processing system according to any one of items 1 to 5. [Item 7] The access code is not scheduled, including the setting of the scheduled call start date and time. stomach, 7. An information processing system according to any one of items 1 to 6. [Item 8] The individual area management unit determines whether the notification target user is participating in any individual area. The notification method of the notification is changed depending on the type of the notification. 8. An information processing system according to any one of items 1 to 7. [Item 9] The users are classified into registered users whose user information is registered and users whose user information is not registered. Including unregistered users, The individual area management unit, depending on whether the user who has accessed the individual area is a registered user, At least one of the notification content or notification method of the notification is changed; 9. An information processing system according to any one of items 1 to 8. [Item 10] Two-way communication of call-related data in an individual area linked to an access code is performed between multiple terminal devices. An information processing method performed in a device, comprising: In a computer, generating the individual area associated with the access code; In response to access to the access code from each terminal device, each user The identification information is associated with the individual area, and the two-way communication between users in the individual area is performed. and in response to said accessing said access code, sending a notice indicating that access has been made; and transmitting the notification to a notification target user. Information processing methods. [Item 11] Two-way communication of call-related data in an individual area linked to an access code is performed between multiple terminal devices. A program for causing a computer to execute an information processing method performed by a device, The computer includes: generating the individual area associated with the access code; In response to access to the access code from each terminal device, each user The identification information is associated with the individual area, and the two-way communication between users in the individual area is performed. and in response to said accessing said access code, sending a notice indicating that access has been made; and transmitting the notification to a user to be notified. program. [Item 12] Two-way communication of call-related data in an individual area linked to an access code is performed between multiple terminal devices. An information processing system for use at a device, generating the individual area associated with the access code; In response to access to the access code from each terminal device, each user The identification information is associated with the individual area, and the two-way communication between users in the individual area is performed. This enables The access code stores call-related data relating to calls between the users in the individual domain. An individual area management unit that stores the individual area in association with the code. Information processing system. [Item 13] The users are classified into registered users whose user information is registered and users whose user information is not registered. Including unregistered users, The stored call-related data is readable only by the registered user. Item 13. An information processing system according to item 12. [Item 14] In response to the access of the access code, a notification is sent indicating that the access has been made. Send it to the target users, Item 14. The information processing system according to item 12 or 13. [Item 15] The notification target user can be set by an administrative user. Item 15. An information processing system according to item 14. [Item 16] A plurality of notification target users can be set. Item 15. An information processing system according to item 14. [Item 17] the call-related data includes call history information relating to calls at multiple points in time; 17. An information processing system according to any one of items 12 to 16. [Item 18] The call history information includes user information regarding a user who has accessed the access code. include, Item 18. An information processing system according to item 17. [Item 19] The access code is set with a period during which the access code can be accessed. 19. The information processing system according to any one of items 12 to 18. [Item 20] The stored call-related data is readable only during the accessible period. , Item 19. An information processing system according to item 19. [Item 21] The stored call-related data can be read only by an administrative user outside the accessible period. It is possible, Item 19. An information processing system according to item 19. [Item 22] The individual area management unit further stores object data associated with the access code; presenting the object data to the user in response to a request from the user; 22. The information processing system according to any one of items 12 to 21. [Item 23] The individual area management unit further stores object data associated with the access code; The object data is presented to the notification target user in response to a request from the notification target user. do, Item 15. An information processing system according to item 14. [Item 24] Two-way communication of call-related data in an individual area linked to an access code is performed between multiple terminal devices. An information processing method performed in a device, comprising: In a computer, generating the individual area associated with the access code; In response to access to the access code from each terminal device, each user The identification information is associated with the individual area, and the two-way communication between users in the individual area is performed. and The access code stores call-related data relating to calls between the users in the individual domain. and storing the information in association with the code. Information processing methods. [Item 25] Two-way communication of call-related data in an individual area linked to an access code is performed between multiple terminal devices. A program for causing a computer to execute an information processing method performed by a device, The computer includes: generating the individual area associated with the access code; In response to access to the access code from each terminal device, each user The identification information is associated with the individual area, and the two-way communication between users in the individual area is performed. and The access code stores call-related data relating to calls between the users in the individual domain. and storing the information in association with the code. program.

[0012] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. The embodiments are not intended to unduly limit the scope of the present disclosure as defined in the claims. All of the components shown in the embodiments are not necessarily essential components of the present disclosure. In addition, the features shown in each embodiment can be applied to other embodiments as long as they are not mutually inconsistent. It is.

[0013] <Embodiment 1> <Configuration> FIG. 1 is a block diagram showing an information processing system 1 according to the first embodiment of the present disclosure. The information processing system 1, for example, transmits a Two-way communication of call-related data in individual areas (collectively, "calls") This is an information processing system that performs the above in real time between multiple terminal devices. However, the present invention is not limited to this, and may also include an information system between two user terminal devices. It may be an information system between four or more user terminal devices. In the above example, the icons of the three user terminal devices are different from each other. However, the present invention is not limited to this. At least one of the terminal devices 200 may be a device of the same type.

[0014] The information processing system 1 includes a management server 100 and a plurality of user terminal devices 200A-C (hereinafter referred to as The user terminal device 200 includes a network NW. The management server 100 and the user terminal device 200 are connected via a network NW. The network NW is the Internet, intranet, and blockchain network. It is composed of networks, wireless LANs (Local Area Networks), WANs (Wide Area Networks), etc. will be done.

[0015] The management server 100, for example, transmits a network connection to the user terminal device 200 via a network. The server device provides a network service.

[0016] The user terminal device 200 is, for example, a personal computer or a tablet that each user owns. These include information processing devices such as wireless terminals, smartphones, mobile phones, PHS, and PDAs.

[0017] <Management Server 100> FIG. 2 is a diagram showing a hardware configuration of the management server 100. FIG. The management server 100 is, for example, It may be a general-purpose computer such as a personal computer, or it may be a cloud computer. The illustrated configuration is merely an example. However, it may have other configurations.

[0018] The management server 100 includes a communication unit 110, a storage unit 120, a control unit 130, and an input / output unit 1 These functional units execute a predetermined program for the management server 100. This is achieved by:

[0019] The communication unit 110 is a communication interface for communicating with the user terminal device 200. For example, TCP / IP (Transmission Control Protocol / Internet Protocol) Communication is carried out according to rules.

[0020] The storage unit 120 stores programs for executing various control processes and each function in the control unit 130. , input data, etc. are stored in RAM (Random Access Memory), ROM (Read Only Memory), As shown in FIG. 3, the storage unit 120 is configured with a network When using the network service, the user information registered in advance is used as user identification information. A user information storage unit 121 stores the user information associated with the access code, and Associate area-related data (e.g., call-related data, described below) with individual area identification information The storage unit 120 further includes an individual area information storage unit 122 for storing the individual area information. Data communicated with device 200 is temporarily stored.

[0021] The user information includes, for example, user name information, user image information (e.g., profile image, etc.) (e.g., email address, affiliation information, notification user setting information (whether the user is a notification target user, etc.) information indicating whether the user is an administrator or not, and administrative user setting information (information indicating whether the user is an administrator or not). Includes, but is not limited to:

[0022] The access code may be, for example, a one-dimensional code (e.g., a bar code), a two-dimensional code, (e.g., QR code), URL, etc., but The access code may be in any form that allows access to the user (especially the administrator). The image can be read by a user (e.g., a QR code). The access code can be obtained as data. For example, the access code can be written on a physical medium such as paper. Do not post, print, or attach to electronic media such as email. The access code may be notified to potential users by, among other things, scheduling (For example, the scheduled start time of the access may not be set, and the recurring event may be set.) It is assumed that the system will be used in a manner that does not require configuration or synchronization with a scheduler. For example, The camera function of the device 200 can detect the access code written or attached in any place. By taking a picture of the ID and performing image recognition, and accessing the URL indicated by the access code, Users can connect to a separate area (e.g., a call room where video calls can be made) at the appropriate time. It may be possible to do so.

[0023] The individual area information includes, for example, access code information, individual area name information, user information in the individual area, Call-related data relating to calls between users, object data (information indicating objects), and spatial data (For example, information indicating the space in which the access code is written or affixed (for example, the building name or room number) This includes, but is not limited to, your name, room number, etc.

[0024] The call-related data may include, for example, call participant user information (e.g., user identities of call participants) User information including other information, call record data such as audio data and video data (recorded data , recorded data, etc., for example, from the time when any user enters and starts a call , call record data separated by the time the last user leaves the room and the call ends, Image data captured during a call, chat data during a call, handwritten data during a call (e.g., Data handwritten on the whiteboard function, etc.) and voice data during a call can be transcribed into text (e.g., collected transcripts, summarized transcripts, etc.), one or more call initiations Call history information showing call history at a certain point in time (especially two or more multiple call start points) Examples include, but are not limited to, the following.

[0025] The call history information includes the entry and exit time information of the call participants (e.g., date information and time information). (including the user identification information of the users participating in the call, the call record data (e.g., when any user The interval is from when the last user enters the room and starts the call to when the last user leaves and ends the call. Call record data stored and / or linked to the start of a call The present invention may include at least one of the following:

[0026] The object data is, for example, data relating to an object that is associated with an access code. and text data related to the object (e.g., text data describing the object or identification information (especially text data such as device identification codes), image data, video Data, sound data, location information indicating the location of the object (e.g., installation location name, latitude and longitude information) In the case where the individual region information includes object data, a specific example is For example, if the access code is attached to a construction site, the object data is It can be data related to the construction object (e.g., building, road, etc.) or data attached to the equipment. In the case where the object data is related to a device, the object data may be data related to the device. Any user can register the access code (i.e., individual area) However, in particular, only an administrative user may be allowed to register.

[0027] The control unit 130 controls the overall operation of the management server 100. As shown in FIG. 3, the control unit 130 includes functional units such as an information transmitting / receiving unit 131 and an individual area management unit 132.

[0028] The information transmitting / receiving unit 131 receives various information, data, and requests from each user terminal device 200. and transmits various information and requests to each user terminal device 200.

[0029] The individual area management unit 132 manages the user terminal device 200 of a specific user (particularly, a management user). Based on an individual area generation request (also called an access code generation request) corresponding to the operation in An individual area associated with the access code is generated. In other words, a specific individual area identification information is generated. A linked individual area is generated, and a corresponding access code is generated and associated with each other. The information is stored in the individual area information storage unit 122.

[0030] The individual area management unit 132 also manages the access to the access code from each user terminal device 200. In response to an access request, the identification information of each user who accessed the system is linked to the individual area. The information is stored in the information storage unit 122. As a result, Enables directional communication.

[0031] The individual area management unit 132 also manages the access to the access code from each user terminal device 200. In response to access, a notification indicating that access has been made is sent to the notified user. You may do so.

[0032] The notification sent to the notification target user is, for example, an access from a specific user. A means for participating in an individual area linked to an access code (e.g., an access code (URL link) Links, etc.) or button icons linked to access codes to participate in the relevant individual areas etc.), or information about the notification source (e.g., user information of the notification source (e.g., User name, etc.), notification source information (e.g., information indicating the object associated with the access code ( For example, the name of the device) and the space associated with the access code (for example, the building name or department name). It may also include the name of the building, room number, access time information, and current number of participants. The notification method may be, for example, a notification sound in the user terminal device 200 of the notification target user. You can ring, display a notification popup, or activate the application associated with the notification. The method may be any one of a variety of methods, or a combination of methods. .

[0033] The notification target user may be set by the administrator user, and one individual area identification information It may be possible to set multiple notification target users for each notification. The user may include the administrator user or may be separate from the administrative user.

[0034] In addition, the notification target user can be set for multiple individual area identification information. In that case, depending on whether the notification target user is participating in any individual area, As a specific example, the notification method may be different for each individual area. If you receive a notification when you are not participating in the event, you may want to play a notification sound. (For example, only notification sound, or notification sound and notification popup, or notification sound and notification related apps. application activation, etc.) is notified if it is participating in any individual area. Do not ring any alarm sounds (for example, no notifications or notification popups). Or, if you receive a notification without participating in any of the individual areas, may display a notification popup, but only if the user is participating in any individual area. If the notification pop-up is not displayed, the notification pop-up can be suppressed. If you receive a notification without participating in another area, the notification-related application may be activated, but if participating in any individual domain Notification related applications may not be activated. These are just examples. However, the present invention is not limited to these.

[0035] This allows you to call if you have not specified a date and time in advance (especially if you have access to one of the locations) If a call request is made unexpectedly when the code is written or attached to the The notification target users (for example, site supervisors, project managers, etc., (e.g., call center staff regarding devices, especially users on the administrative side) This enables quick response in any case.

[0036] In addition, the individual area management unit 132 manages access codes from registered users whose user information is registered. access to the code (i.e., access to the individual area), but in addition to this, Access to the access code from unregistered users whose user information is not registered is also not accepted. In this case, the user identification information of the call participants included in the individual area information is not registered. Therefore, the user ID of an unregistered user (so-called The user identification information indicating the user (e.g., a guest user) is included in the individual area information and linked to the access code. The individual area information may be stored in the individual area information storage unit 122 in addition to or instead of the access You can remember the guest user name set by an unregistered user when accessing from an access code. stomach.

[0037] In addition, the individual area management unit 132 manages the notification of unregistered users with respect to notifications to be sent to notification target users. Notifications for access to access codes from registered users and notifications for access codes from registered users The notification corresponding to the access to the password may be distinguished from the notification corresponding to the access to the password. For example, the notification content may include information indicating whether the user is an unregistered user or a registered user. You can also change the notification method (such as notification sound and notification popup design) when a notification arrives. The number of the first and second electrodes may be different.

[0038] This allows the notification target user at the destination to know the user who made the notification when an unexpected call request is made. From the notification, it becomes possible to know whether the user is a registered user or not.

[0039] In addition, the individual area management unit 132 manages call-related data relating to calls between users in the individual area. The individual domain information is generated by linking the access code to the individual domain identification information. The information is stored in the information storage unit 122.

[0040] This means that the access code is used much faster than if it were used only once. Each time an access code is used, call-related data associated with the access code is accumulated, This configuration is suitable for long-term use of the code. In particular, when storing call history information, You'll be able to see information related to each call, organized chronologically.

[0041] In addition, the individual area management unit 132 manages various data ( In particular, the call-related data may be readable only by the aforementioned registered users.

[0042] This allows unregistered users to use access codes without any problems. The confidentiality of information such as call-related data stored in the individual area information storage unit 122 is guaranteed.

[0043] In addition, the individual area management unit 132 associates the access code (i.e., the individual area identification The period during which the access code can be accessed may be set (linked to the user's information). The accessible period may be configurable, for example, by an administrative user. Call-related data stored in association with the code can only be read during the accessible period. The call-related data stored in association with the access code may be managed. The information may be readable only by the user outside the accessible period. The period may be different for the unregistered user and the registered user. The period of access for a registered user may be shorter than the period of access for a non-registered user.

[0044] This allows you to set the period of time for access to the access code, rather than making it permanent, so that it can be used semi-permanently. In addition, the stored call-related data can be linked to the set access period. By setting the period during which the data can be read, the data stored can be read out at the end of a project, etc. It is possible to restrict access to call-related data.

[0045] In addition, the individual area management unit 132 receives the stored individual area information in response to a request from the user terminal device 200. The individual area information (particularly call related data) may be presented to the user, in particular Individually, only upon request from either the target user or the administrative user. The area information is sent to the requesting user (i.e., the notification target user or at least the administrative user). At this time, the individual area information may be presented to, for example, The data may be conversation-related data, particularly object data and call history information. The individual area management unit 132 reads out the call-related data in accordance with the settings from the management user. The possible target users may be configurable and / or for any user It may be possible to set which information of the call-related data is to be readable.

[0046] This allows proper control of access to stored call-related data. do.

[0047] The input / output unit 140 is a device for inputting information such as a keyboard and a mouse, and a device for outputting information such as a display. However, this does not apply if the device is built using a cloud server. .

[0048] <User Terminal Device 200> FIG. 4 is a diagram showing a hardware configuration of the user terminal device 200. FIG. 3 is a block diagram illustrating the functions of the user terminal device 200. For example, the communication unit 210, the storage unit 220, the control unit 230, and the input / output unit 240 The description of the parts that are the same as those of the management server 100 will be omitted. By executing a predetermined program or application for the user terminal device 200, The illustrated configuration is merely an example, and other configurations may be used.

[0049] The user terminal device 200 may be, for example, a personal computer, a tablet terminal, or a smart The input / output unit 240 may be an information processing device such as a telephone, a mobile phone, a PHS, or a PDA. For example, if the user terminal device 200 is configured as a personal computer, It consists of a display and an input device (such as a keyboard or mouse). If the device is a smartphone or tablet, the touch panel or other information The input / output unit 240 is configured with an information input / output device. For example, a microphone) and transmits image information, video information (including audio information), and audio information to a camera or audio The acquisition unit acquires the information.

[0050] The control unit 230 controls the overall operation of the user terminal device 200 and is a CPU ( As shown in FIG. 5, the control unit 2 30 includes functions such as an information transmission / reception unit 231, a request generation unit 232, and a display generation unit 233. Includes parts.

[0051] The information transmission / reception unit 231 receives various information and requests from the management server 100 and Send various information and requests to.

[0052] The request generation unit 232 generates various requests from the user terminal device 200. The request is generated and transmitted to, for example, the management server 100. The request is made in response to a user operation on the user terminal device 200. Each request is sent to the management server 100 accordingly.

[0053] The display generation unit 233 generates a predetermined screen display stored in the storage unit 220 of the user terminal device 200. Based on the display rule information (for example, layout information, etc.), the image information received from the management server 100 is The pointer based on the information and the coordinate information is displayed on the display device of the input / output unit 240 of the user terminal device 200. The display generating unit 233 generates a display in the display area 50 shown on the user terminal. The functional parts of the management server 100 are not functional parts of the device 200, and each piece of information is provided to the user. The terminal device 200 does not receive the display image generated in the management server 100. It may be arranged so that

[0054] 6 and 7 show examples of displaying calls made in individual areas. For example, When video is shared within a company (i.e., when audio and video data are transmitted in both directions), In this case, a user may display a video image in the video area 51 in the display area 50 of the user terminal device 200. The shared video data is displayed in real time. In FIG. 6, an icon 61 indicating a participating user may be displayed. However, instead, as shown in FIG. The user may be located outside the area 51. Also, a pointer 62 that can be identified for each participating user, 63 may be displayed superimposed on the video area 51. In addition, during a call, as shown in FIG. Video data (and audio data) may be shared, but calls without video data (e.g. audio The communication may be a call in which only voice data is exchanged between the two parties.

[0055] <Processing flow> With reference to the example of FIG. 8, the flow of the information processing method executed by the information processing system 1 will be described. FIG. 8 is a flowchart showing an example of processing of the information processing system 1 in FIG. It is.

[0056] In step S101, for example, the user terminal device 200A (for example, the administrative user terminal An individual area generation button displayed in the display area 50 of the terminal device is pressed. Then, in step S102, an individual area is generated in response to the individual area generation operation. A separate area creation request is sent to the management server 100, and the separate area management unit 132 creates a specific separate area. An individual area associated with the area identification information is generated, and a corresponding access code is generated. The individual area information is stored in the individual area information storage unit 122 in association with each access code. The user identification information of the management user (and the notification target user) is also stored in the individual area information storage unit 1 22, but is not limited to this. After that, the administrative user can, for example, The access code to connect to the network can be written on a physical medium such as paper or printed. or by posting or attaching it to an electronic medium such as an e-mail It may be possible for the additional user to know the access code.

[0057] Next, in step S103, the camera of the user terminal device 200B is used to capture an image. Obtain the destination (e.g. URL) from the access code by taking a picture of the code, etc. Then, a request to access the individual area indicated by the access code is transmitted. In the process of 104, in response to the access request, the individual area management unit 132 The obtained user identification information is linked to the individual area and stored in the individual area information storage unit 122. This allows users to participate in individual domains, i.e., Two-way communication between users is possible.

[0058] Next, in step S105, the individual area management unit 132 instructs the notification target The user is notified that the associated individual area has been accessed. In response to this, in step S106, for example, Based on an access request operation to the access code, the user terminal device 200A of the administrative user From the notification, a request for access to the individual area linked to the notification is also transmitted to the management server 100.

[0059] Next, in step S107, voice data (and The communication in the individual area is carried out by communicating the voice data (audio data, image data, etc.). The start of the conversation may be at step S104 or at the start of a conversation in which two or more users participate. The time may be 107, but is not limited to these.

[0060] Next, in step S108, the individual area management unit 132 Call-related data about calls between users is tied to the access code (i.e., individual The area information is stored in the individual area information storage unit 122 (associated with the area identification information).

[0061] <Effects> As described above, the information processing system according to the present embodiment is particularly capable of detecting a user who is a notification target of a call. This will enable us to respond quickly in the above cases.

[0062] Although the embodiments of the present disclosure have been described above, these may be embodied in various other forms. It is possible to implement the invention with various omissions, substitutions and modifications. These embodiments and modifications, as well as omissions, substitutions and alterations, are intended to be understood as including the spirit and scope of the present invention as claimed. are within the technical scope of the above and their equivalents. [Explanation of symbols]

[0063] 1. Information Processing Systems 100 Management Server 200 User terminal device NW Network

Claims

1. Two-way communication of call-related data in an individual area linked to an access code is performed between multiple terminal devices. An information processing system for use at a device, generating the individual area associated with the access code; In response to access to the access code from each terminal device, each user The identification information is associated with the individual area, and the two-way communication between users in the individual area is performed. This enables in response to said accessing said access code, sending a notice indicating that access has been made; An individual area management unit that transmits the notification to a notification target user. Information processing system.

2. A plurality of notification target users can be set. The information processing system according to claim 1 .

3. The notification target user can be set by an administrative user. The information processing system according to claim 1 .

4. The notification includes a means for joining an individual domain associated with the access code. The information processing system according to claim 1 .

5. The notification includes information regarding the source of the notification. The information processing system according to claim 1 .

6. The information regarding the notification source is information indicating an object or space associated with the access code. At least one of the information indicating The information processing system according to claim 1 .

7. The access code is not scheduled, including the setting of the scheduled call start date and time. stomach, The information processing system according to claim 1 .

8. The individual area management unit determines whether the notification target user is participating in any individual area. The notification method of the notification is changed depending on the type of the notification. The information processing system according to claim 1 .

9. The users are classified into registered users whose user information is registered and users whose user information is not registered. Including unregistered users, The individual area management unit, depending on whether the user who has accessed the individual area is a registered user, At least one of the notification content or notification method of the notification is changed; The information processing system according to claim 1 .

10. A plurality of notification target users can be set. The information processing system according to claim 1 .

11. Two-way communication of call-related data in an individual area linked to an access code is performed between multiple terminal devices. An information processing method performed in a device, comprising: In a computer, generating the individual area associated with the access code; In response to access to the access code from each terminal device, each user The identification information is associated with the individual area, and the two-way communication between users in the individual area is performed. and in response to said accessing said access code, sending a notice indicating that access has been made; and transmitting the notification to a notification target user. Information processing methods.

12. Two-way communication of call-related data in an individual area linked to an access code is performed between multiple terminal devices. A program for causing a computer to execute an information processing method performed by a device, The computer includes: generating the individual area associated with the access code; In response to access to the access code from each terminal device, each user The identification information is associated with the individual area, and the two-way communication between users in the individual area is performed. and in response to said accessing said access code, sending a notice indicating that access has been made; and transmitting the notification to a user to be notified. program.

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