Action promotion system, action promotion method, and program

Abstract

To provide an action promotion system capable of prompting a worker to take a recommendation action.SOLUTION: An action promotion system 10 comprises: a setting acceptance unit 44 which accepts the setting of a recommendation action recommended for a worker; a notification unit 45 which notifies the worker of the set recommendation action; a determination unit 46 which acquires at least one of information on the worker location and facility and equipment information on the facility or equipment used by the worker and determines whether the worker has taken the recommendation action on the basis of at least one acquired information; and a management unit 47 which gives a point to the worker when the determination unit determines that the worker has taken the recommendation action.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a behavior promotion system, a behavior promotion method, and a program. [Background technology]

[0002] Patent Document 1 discloses a behavior modification system used to help a subject achieve behavioral modification such as lifestyle habits. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2022-013990 Summary of the Invention [Problem to be solved by the invention]

[0004] The present invention provides a behavior promotion system and the like that can encourage workers to take recommended behaviors. [Means for solving the problem]

[0005] A behavior promotion system according to one embodiment of the present invention includes a setting reception unit that receives settings of recommended behaviors recommended to a worker, a notification unit that notifies the worker of the set recommended behavior, a determination unit that acquires at least one of information regarding the worker's location and equipment information regarding facilities or devices used by the worker and determines whether the worker has taken the recommended behavior based on the acquired information regarding the location, and a management unit that awards points to the worker when it is determined that the worker has taken the recommended behavior.

[0006] A behavior promotion method according to one embodiment of the present invention is a behavior promotion method executed by a computer, and includes a setting reception step for receiving settings of recommended behaviors recommended to a worker, a notification step for notifying the worker of the set recommended behavior, a determination step for acquiring at least one of information regarding the worker's location and equipment information regarding facilities or devices used by the worker, and determining whether the worker has taken the recommended behavior based on the acquired information regarding the location, and a management step for awarding points to the worker if it is determined that the worker has taken the recommended behavior.

[0007] A program according to one aspect of the present invention is a program for causing the computer to execute the behavior promotion method. Effect of the Invention

[0008] The behavior promotion system of the present invention can encourage workers to take recommended behaviors. [Brief description of the drawings]

[0009] [Figure 1] FIG. 1 is a block diagram showing a functional configuration of the behavior promotion system according to the first embodiment. [Diagram 2] FIG. 2 is a diagram showing a space within a facility to which the behavior promotion system according to the first embodiment is applied. [Diagram 3] FIG. 3 is a diagram illustrating an example of the registration information. [Figure 4] FIG. 4 is a diagram illustrating an example of the arrangement information. [Diagram 5] FIG. 5 is a sequence diagram of an operation for estimating the current position of the operating terminal. [Figure 6] FIG. 6 is a sequence diagram of a point-granting operation of the behavior promotion system according to the first embodiment. [Figure 7] FIG. 7 is a diagram illustrating an example of the setting information. [Figure 8] FIG. 8 is a diagram illustrating an example of point management information. [Figure 9]FIG. 9 is a diagram showing an example of displaying recommended actions and accruable points on a map. [Figure 10] FIG. 10 is a diagram showing an example of displaying whether or not points have been acquired for each of a plurality of recommended actions. [Figure 11] FIG. 11 is a diagram showing an example of displaying acquired points for each type (purpose) of recommended actions. [Figure 12] FIG. 12 is a block diagram illustrating a functional configuration of the behavior prompting system according to the second embodiment. As shown in FIG. [Figure 13] FIG. 13 is a sequence diagram of an initial setting operation of the behavior promotion system according to the second embodiment. [Figure 14] FIG. 14 is a sequence diagram of a point-granting operation of the behavior promotion system according to the second embodiment. [Figure 15] FIG. 15 is a diagram showing an example of setting the candidate person images and the candidate characters. [Figure 16] FIG. 16 is a diagram showing an example of setting recommended actions and accruable points for the recommended actions. [Figure 17] FIG. 17 is a diagram showing an example of setting a condition for leveling up a candidate character. [Figure 18] FIG. 18 is a diagram showing an example of a notification screen of recommended actions and obtainable points. [Figure 19] FIG. 19 is a diagram showing an example of a notification screen of the levels of a plurality of characters. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] Hereinafter, the embodiments will be described with reference to the drawings. Note that the embodiments described below are all comprehensive or specific examples. The numerical values, shapes, materials, components, component arrangement and connection forms, steps, and order of steps shown in the following embodiments are merely examples and are not intended to limit the present invention. Furthermore, among the components in the following embodiments, components that are not described in the independent claims will be described as optional components.

[0011] In addition, each drawing is a schematic diagram and is not necessarily a precise illustration. In addition, in each drawing, the same reference numerals are used for substantially the same configuration, and duplicated explanations may be omitted or simplified.

[0012] (Embodiment 1) [composition] First, a description will be given of the configuration of the behavior promotion system according to the embodiment 1. Fig. 1 is a block diagram showing the functional configuration of the behavior promotion system according to the embodiment 1. Fig. 2 is a diagram showing a space in a facility to which the behavior promotion system according to the embodiment 1 is applied.

[0013] The behavior promotion system 10 is a system that notifies a person (worker) who works for a company of recommended behavior, and when the worker performs the recommended behavior, grants the worker points that can be exchanged for products or services within the company. By granting points, the behavior promotion system 10 can encourage the worker to perform behavior expected by the company. In the following embodiment 1, the worker is described as someone who works in a space 90a or the like within a facility 90. The facility 90 is, for example, an office building, and the space 90a is, for example, an indoor closed space.

[0014] 1, the behavior promotion system 10 includes a plurality of beacon transmitters 20, an operation terminal 30, a server device 40, and a management terminal 50. The plurality of beacon transmitters 20 and the management terminal 50 are installed in a facility 90. The operation terminal 30 is located in the facility 90, and the server device 40 is installed outside the facility 90. Note that the location of each of these devices is merely an example, and the location of each device is not particularly limited. For example, the management terminal 50 may be installed outside the facility 90.

[0015] First, the beacon transmitter 20 will be described. The beacon transmitter 20 is a device that emits a beacon signal (a signal that is periodically transmitted at a predetermined time interval) by radio waves. Specifically, the beacon transmitter 20 performs wireless communication according to a communication standard such as BLE (Bluetooth (registered trademark) Low Energy) or Wi-Fi (registered trademark). The beacon signal may also be called an advertisement signal. The beacon signal includes the ID of the beacon transmitter 20.

[0016] As shown in FIG. 2, the beacon transmitter 20 is detachably connected to a power supply terminal of a lighting equipment 60 installed on the ceiling of the space 90a, for example, and operates by receiving power from the lighting equipment 60. The power supply terminal is, for example, a Universal Serial Bus (USB) terminal. The beacon transmitter 20 may be fixed directly to the ceiling of the space 90a without using the lighting equipment 60. The beacon transmitter 20 may also be fixed to a wall or a floor. As shown in FIG. 2, the multiple beacon transmitters 20 are two-dimensionally distributed when viewed from above. The arrangement (installation positions) of the multiple beacon transmitters 20 is stored in advance as arrangement information in the storage unit 43 of the server device 40.

[0017] Next, the operation terminal 30 will be described. The operation terminal 30 is a portable information terminal carried by a worker. Specifically, the operation terminal 30 is a portable terminal such as a smartphone or a tablet terminal. The operation terminal 30 may also be a dedicated terminal used in the action promotion system 10. Specifically, the operation terminal 30 includes an operation reception unit 31, a display unit 32, a first communication unit 33, a second communication unit 34, an information processing unit 35, and a storage unit 36.

[0018] The operation reception unit 31 receives operations by a worker. Specifically, the operation reception unit 31 is realized by a touch panel or the like.

[0019] The display unit 32 is a display that displays an image related to a recommended action recommended to a worker, an image related to points to be given to a worker, etc. The display unit 32 is realized by a display panel such as a liquid crystal panel or an organic EL panel, for example.

[0020] The first communication unit 33 is a wireless communication circuit for performing wireless communication (more specifically, radio wave communication) through a local communication network. Specifically, the first communication unit 33 performs wireless communication according to a communication standard such as BLE or Wi-Fi (registered trademark). The first communication unit 33 receives beacon signals emitted by each of the multiple beacon transmitters 20.

[0021] The second communication unit 34 is a wireless communication circuit for allowing the operation terminal 30 to perform wireless communication with the server device 40 through a wide area communication network. The wide area communication network here includes a mobile communication network, the Internet, and the like.

[0022] The information processing unit 35 performs various information processing such as a position estimation process for estimating the current position of the operation terminal 30 and a display process for displaying an image on the display unit 32. The information processing unit 35 is realized by, for example, a microcomputer, but may also be realized by a processor or a dedicated circuit. The functions of the information processing unit 35 are realized by hardware such as a microcomputer or a processor constituting the information processing unit 35 executing a computer program (software) stored in the storage unit 36.

[0023] The storage unit 36 ​​is a storage device that stores information necessary for the above information processing. The information stored in the storage unit 36 ​​includes computer programs executed by the information processing unit 35. The computer programs stored in the storage unit 36 ​​include predetermined application programs (hereinafter also simply referred to as "predetermined apps") that are installed in advance in the storage unit 36 ​​by a worker. The storage unit 36 ​​is realized by, for example, a semiconductor memory or the like.

[0024] After the predetermined application is installed in the operation terminal 30, user registration is performed. As a result of the user registration, information on the worker who owns the operation terminal 30 is stored as registration information in the storage unit 43 of the server device 40. FIG. 3 is a diagram showing an example of the registration information. In the registration information, the ID, name, attributes, etc. of the installed predetermined application are associated with each other. The attributes include gender, age, position, job type, affiliation, and preference information.

[0025] Next, the server device 40 will be described. The server device 40 is a server device that performs a process of notifying the worker of the recommended action and a process of giving points to the worker. The server device 40 is, for example, a cloud computer provided outside the facility 90. The server device 40 includes a communication unit 41, an information processing unit 42, and a storage unit 43.

[0026] The communication unit 41 is a communication module (communication circuit) for the server device 40 to communicate with the operation terminal 30 and the management terminal 50 through a wide area communication network. The communication performed by the communication unit 41 may be wired communication or wireless communication. There is no particular limitation on the communication standard used for the communication.

[0027] The information processing unit 42 performs various information processing such as notifying the worker of the recommended action and granting points to the worker. Specifically, the information processing unit 42 is realized by a processor or a microcomputer. The information processing unit 42 includes a setting reception unit 44, a notification unit 45, a determination unit 46, and a management unit 47 as functional components. The functions of the setting reception unit 44, the notification unit 45, the determination unit 46, and the management unit 47 are realized by the processor or microcomputer constituting the information processing unit 42 executing a computer program stored in the storage unit 43.

[0028] The storage unit 43 is a storage device that stores information necessary for the above-mentioned various information processes. The information stored in the storage unit 43 includes computer programs executed by the information processing unit 42. The storage unit 43 also stores the above-mentioned registration information (FIG. 3). Specifically, the storage unit 43 is realized by a semiconductor memory or a HDD (Hard Disk Drive), etc.

[0029] The storage unit 43 stores a map of the facility 90 (space 90a) (more specifically, image information of a floor map within the facility 90) as information to be provided to the operation terminal 30. In other words, the map is a floor plan, and is a map of the space 90a viewed from above. Coordinate axes are set on the map.

[0030] The storage unit 43 also stores arrangement information indicating the arrangement of the multiple beacon transmitters 20 as information to be provided to the operation terminal 30. Fig. 4 is a diagram showing an example of the arrangement information. As shown in Fig. 4, in the arrangement information, the ID of the beacon transmitter 20 is associated with the installation location of the beacon transmitter 20. The installation location is expressed by, for example, a position and an area.

[0031] The position in the location information is a three-dimensional coordinate in the space 90a in the facility 90, and corresponds to the coordinate axes set on a map (described later). The area in the location information means the name of the area (part of the space 90a) in which the beacon transmitter 20 is installed, and is, for example, a room such as a conference room, an office, or a break room. The area may also be a passage such as a corridor.

[0032] The above-mentioned map and placement information are registered in the server device 40, for example, when multiple beacon transmitters 20 are installed (constructed) in the space 90a, and are appropriately updated when the layout is changed and when the placement of the multiple beacon transmitters 20 is changed.

[0033] Next, the management terminal 50 will be described. The management terminal 50 is an information terminal owned by an administrator of the company to which the worker belongs. The management terminal 50 is, for example, a stationary information terminal such as a personal computer, but may also be a portable information terminal such as a smartphone or a tablet terminal. The management terminal 50 may also be a dedicated terminal used in the action promotion system 10.

[0034] [Current location estimation operation] When the operation terminal 30 is located in the space 90a, the operation terminal 30 can estimate the current position of the operation terminal 30 in the space 90a and transmit current position information indicating the estimated current position to the server device 40. Fig. 5 is a sequence diagram of the operation of estimating the current position of the operation terminal 30.

[0035] When the worker is located in the space 90a, the worker performs a predetermined operation on the operation terminal 30 to instruct execution of a predetermined application, and the operation receiving unit 31 receives such a predetermined operation (S11). The information processing unit 35 executes the predetermined application stored in the storage unit 36 ​​and performs information processing defined in the predetermined application. The information processing unit 35 specifically transmits a request for placement information to the server device 40 (S12). The request for placement information is specifically transmitted to the server device 40 by the second communication unit 34. The request for placement information includes the ID of the predetermined application. The ID of the predetermined application is used to identify the worker.

[0036] The communication unit 41 of the server device 40 receives the request for the placement information. The information processing unit 42 reads out the placement information (FIG. 4) stored in the storage unit 43 (S13), and transmits (outputs) the read placement information to the operation terminal 30 (S14). Specifically, the placement information is transmitted to the operation terminal 30 by the communication unit 41.

[0037] The second communication unit 34 of the operation terminal 30 receives the arrangement information. The information processing unit 35 stores the received arrangement information in the storage unit 36 ​​(S15).

[0038] Each of the multiple beacon transmitters 20 installed in the space 90a periodically transmits a beacon signal, and the beacon signal includes an ID of the beacon transmitter 20. The ID is, for example, a MAC (Media Access Control) address, but may be another ID.

[0039] The first communication unit 33 of the operation terminal 30 receives a beacon signal from each of the multiple beacon transmitters 20 (S16), and the information processing unit 35 measures the received signal strength indicator (RSSI) of the received beacon signal (S17).

[0040] Next, the information processing unit 35 identifies the current position of the operation terminal 30 based on the measured received signal strength and the location information stored in the storage unit 36 ​​in step S15 (S18). The position of the operation terminal 30 is specifically the three-dimensional coordinates of the operation terminal 30 in the space 90a.

[0041] Specifically, the information processing unit 35 can identify the position (three-dimensional coordinates) of the beacon transmitter 20 that is the source of the beacon signal by collating the ID of the beacon transmitter 20 that is included in the beacon signal with the placement information. Here, the received signal strength of the beacon signal measured in step S17 can be regarded as an estimated distance from the beacon transmitter 20 that is the source of the beacon signal to the operation terminal 30. Then, the information processing unit 35 can identify (estimate) the current position of the operation terminal 30 from the positions of each of the multiple beacon transmitters 20 and the estimated distance from the respective positions to the operation terminal 30. Note that any existing algorithm may be used as a method for identifying the position based on the received signal strength.

[0042] Next, the information processing unit 35 transmits current location information indicating the current location of the identified operating terminal 30 to the server device 40 (S19). Specifically, the current location information is transmitted to the server device 40 by the second communication unit 34. The current location information is information including the location (coordinates) of the identified operating terminal 30, the current time, and the ID of a predetermined application.

[0043] The communication unit 41 of the server device 40 receives the current location information, and the information processing unit 42 stores the received current location information in the storage unit 43 (S20).

[0044] The processes of steps S16 to S20 are repeated while the operation terminal 30 is executing a predetermined application. As a result, movement history information that integrates the current location information is stored in the storage unit 43 of the server device 40. The movement history information is information that indicates how the worker who possesses the operation terminal 30 moved in the space 90a, and can be considered as time-series data of the current location information (information related to the location).

[0045] In this manner, when the operation terminal 30 is located in the space 90a, the operation terminal 30 can estimate the current position of the operation terminal 30 in the space 90a, and transmit to the server device 40 current position information indicating the estimated current position.

[0046] According to the above-described operation of estimating the current position of the operation terminal 30, the server device 40 can manage movement history information of a worker who owns the operation terminal 30. In reality, multiple workers who belong to the same company each own an operation terminal 30, and the server device 40 can manage the movement history information of the multiple workers.

[0047] [Points allocation action] Next, the point giving operation will be described with reference to Fig. 6, which is a sequence diagram of the point giving operation.

[0048] The administrator performs a predetermined setting operation for setting recommended actions and points for the recommended actions, and the management terminal 50 accepts the setting operation (S21). Based on the setting operation, the management terminal 50 transmits setting information indicating the settings intended by the administrator through the setting operation to the server device 40 (S22).

[0049] The communication unit 41 of the server device 40 receives the setting information. The setting reception unit 44 receives the setting of the administrator by acquiring the setting information, and stores the acquired setting information in the storage unit 43 (S23). Fig. 7 is a diagram showing an example of the setting information.

[0050] In the setting information, recommended actions are specified according to the purpose, such as energy saving or active communication, and points are set for the recommended actions. Note that the administrator can arbitrarily set each item of the purpose, recommended actions, and points included in the setting information, but, for example, a list of recommended actions according to the purpose may be prepared in advance, and the administrator may select a recommended action to be enabled from the list.

[0051] The recommended actions are related to the work of the worker, and are basically actions that can be accomplished within the facility 90. The recommended actions are actions that can be specified from information related to the worker's location, such as the movement history information.

[0052] The recommended actions include those that do not specify a time period, meaning that they can be accomplished at any time of the day, and those that specify a time period. For example, in Figure 7, "Stay for more than two hours on a floor with more than 10 people" is a recommended action that does not specify a time period, while "Participate in a seminar in a conference room from 13:00" is a recommended action that specifies a time period.

[0053] Furthermore, the recommended actions include those that require the worker to be located at a specific location within facility 90 and those that do not require the worker to be located at a specific location. For example, "Participate in a seminar in a conference room from 13:00" in Fig. 7 is a recommended action that requires the worker to be located at a conference room, and "Commence work at the office (facility 90)" in Fig. 7 is a recommended action that does not require the worker to be located at a specific location as long as the worker is located within facility 90.

[0054] Next, the notification unit 45 transmits notification information for notifying the worker of the content of the set recommended action to the operation terminal 30 (S24). Specifically, the notification information is transmitted to the operation terminal 30 by the communication unit 41.

[0055] The second communication unit 34 of the operation terminal 30 receives the notification information. The information processing unit 35 displays the setting information of Fig. 7 on the display unit 32 based on the received notification information (S25).

[0056] In this way, the notification unit 45 can notify the worker of the recommended actions and the points that can be earned if the recommended actions are taken, and the worker can understand how many points can be earned by taking certain actions.

[0057] Thereafter, the worker wears the operation terminal 30 on which the predetermined application is executed and works on his / her business within the facility 90. Then, as described with reference to FIG. 5, movement history information of the worker (operation terminal 30) is stored in the storage unit 43.

[0058] Next, the determination unit 46 acquires the movement history information and the setting information from the storage unit 43, and determines whether or not the worker has taken the recommended behavior by comparing the acquired movement history information with the acquired setting information. In the example of FIG. 6, the determination unit 46 determines that the worker has taken the recommended behavior (S26). Note that, if it is determined that the worker has not taken the recommended behavior, the process of step S27 described below is not performed, and points are not given to the worker.

[0059] For example, when the determination unit 46 detects that a worker executes a predetermined application on the operation terminal 30 within the facility 90 and that current location information has been transmitted to the server device 40 (the communication unit 41 has received the current location information), the determination unit 46 can determine that the worker has taken the recommended action of "going to the office (facility 90)". Furthermore, by referring to movement history information of multiple workers, the determination unit 46 can determine whether or not a certain worker has taken the recommended action of "working for two hours on a floor with 10 or more people". Note that, if a coordinate range is set for the area, it is possible to identify which area (such as an office or a conference room) within the facility 90 the worker is in by comparing the coordinates indicated by the current location information with the coordinate range.

[0060] When it is determined that the worker has taken the recommended action (S26), the management unit 47 grants the worker points associated with the recommended action in the setting information (S27). More specifically, the management unit 47 adds points to the point balance of the worker in point management information that associates a predetermined application ID, the worker's name, and the point balance. FIG. 8 is a diagram showing an example of point management information. The point balance may be managed as a part of the registration information (FIG. 3), and it is not essential that the point management information be used separately from the registration information.

[0061] The points can be exchanged for goods or services within the company to which the worker belongs. For example, the server device 40 is linked to a beverage vending machine installed within the facility 90, and when the worker purchases a beverage, the management unit 47 subtracts points equivalent to the cost of the beverage from the worker's point balance. The points can also be used to purchase snacks from a snack delivery service. The points are treated as, for example, a corporate employee benefit. Points differ from currency in that they can only be used within the company.

[0062] As described above, the behavior promotion system 10 includes a setting receiving unit 44 that receives settings of recommended behaviors recommended to a worker, a notification unit 45 that notifies the worker of the set recommended behavior, a determination unit 46 that acquires movement history information of the worker and determines whether the worker has taken the recommended behavior based on the acquired movement history information, and a management unit 47 that awards points to the worker when it is determined that the worker has taken the recommended behavior.

[0063] Such a behavior promotion system 10 can encourage workers to take recommended behaviors by awarding points.

[0064] An upper limit may be set for the points that a worker can acquire in a predetermined period, such as one day or one week. The upper limit is set, for example, based on an operation of the manager on the management terminal 50. In this case, the management unit 47 grants points to the worker within a range not exceeding the set upper limit. This prevents excessive points from being granted to the worker in a predetermined period.

[0065] Furthermore, the upper limit may be set for each purpose of the recommended behavior (in other words, each type of recommended behavior). In this case, the upper limit for each purpose is set based on the administrator's operation on the management terminal 50. For example, if the upper limit for points for social activity is set to a value higher than that for energy saving, the behavior promotion system 10 can encourage workers to be more socially active.

[0066] In addition, the setting information (recommended actions and points) may be changed for each worker, and may be set so that, for example, worker A can earn points by taking recommended action a, but worker B cannot earn points even if he or she takes recommended action a. In other words, the setting reception unit 44 may receive a setting as to whether or not a worker is to be a target for point awarding.

[0067] For example, if an administrator wants to gather certain workers in a certain place to interact, the administrator can set recommended actions that limit the points to be awarded to specific workers, thereby encouraging interaction between the specific workers.

[0068] [Variations of the algorithm for awarding points] In the above-mentioned first embodiment, the points for the recommended actions are set by the administrator through operations on the management terminal 50. However, the points may be set in advance by the designer of the action promotion system 10 or the like.

[0069] For example, a list of recommended actions for each purpose may be prepared in advance, and points may be set for multiple recommended actions associated with one purpose such that the higher the degree of conformity of the recommended action with the purpose, the higher the points are assigned. In other words, the behavior promotion system 10 may employ an algorithm that changes the points assigned according to the degree of conformity of the recommended action with the purpose. For example, for a recommended action for energy conservation, points are set such that the higher the energy conservation effect, the higher the points are assigned.

[0070] In the above-described first embodiment, the storage unit 43 of the server device 40 stores registration information in which the ID, name, and attributes of a specific application are associated with each other. Therefore, the action promotion system 10 may employ an algorithm that changes the points granted depending on the attributes of a worker.

[0071] For example, when it is determined that a worker has taken a recommended action, the management unit 47 may give more points to the worker as the degree of conformity of the recommended action to the worker's attributes becomes lower. For example, when a worker who is sensitive to heat takes a recommended action of moving to a place where many people gather for the purpose of saving energy, the worker may be given more points than when a worker who is not sensitive to heat takes the same recommended action.

[0072] For example, if correction information that defines the relationship between requirements regarding a worker's attributes and a correction coefficient for correcting points from a reference value when the requirements are met is stored in advance in the memory unit 43, the management unit 47 can use the correction information to change the points awarded according to the worker's attributes.

[0073] In addition, the worker's attributes are registered, for example, by the worker himself / herself entering them into the operation terminal 30, but they may also be registered by an administrator, or the behavior promotion system 10 (server device 40) may cooperate with other systems such as an attendance management system, a health checkup system, an organizational information management system, or a congestion degree estimation system to obtain and register the worker's attributes from the other systems.

[0074] The behavior promotion system 10 may also employ an algorithm that changes the points given depending on the number of workers who have taken the recommended behavior. For example, if the recommended behavior is "attending a seminar in a conference room from 13:00," worker A who arrives at the conference room (attends the seminar) when there are 5 or fewer seminar participants and worker B who arrives at the conference room (attends the seminar) when there are 20 seminar participants are both workers who have taken the recommended behavior, but worker A is given more points than worker B. In other words, when it is determined that a worker has taken the recommended behavior, the management unit 47 may give more points to the worker if the number of people who have taken the recommended behavior before the worker is fewer.

[0075] For example, if correction information that defines the relationship between a requirement regarding the number of workers and a correction coefficient for correcting points from a reference value when the requirement is met is stored in advance in the memory unit 43, the management unit 47 can use the correction information to change the points awarded according to the number of workers who performed the recommended behavior.

[0076] In this case, since the more workers gather in the conference room, the fewer the points that can be acquired, the notification unit 45 may notify the points that can be acquired in real time. In other words, the points that can be acquired notified by the notification unit 45 may be changed according to the number of people who have performed the recommended behavior at the time of notification. Note that the term "real time" here does not have a strict meaning, and may include a time lag.

[0077] Furthermore, the behavior promotion system 10 may employ an algorithm that gives more points to a worker who takes the initiative in taking a recommended behavior. In other words, the management unit 47 may give more points to a worker who takes a recommended behavior the earlier the recommended behavior is taken.

[0078] For example, if the recommended action is an action with a specified time period, such as "participate in a seminar in a conference room from 13:00", the earlier a worker takes the recommended action within that time period, the more points he or she can earn. If the recommended action is an action without a specified time period, the earlier a worker takes the recommended action, starting from the time of the first worker to take the recommended action, the more points he or she can earn.

[0079] For example, if correction information that defines the relationship between a time-related requirement and a correction coefficient for correcting points from a reference value when the requirement is met is stored in advance in the memory unit 43, the management unit 47 can use the correction information to change the points awarded according to the number of workers who performed the recommended behavior.

[0080] In this case, since the number of points that can be acquired decreases with the passage of time, the notification unit 45 may notify the points that can be acquired in real time. In other words, the points that can be acquired notified by the notification unit 45 may change according to the time of notification. Note that the term "real time" here does not have a strict meaning, and may include a time lag.

[0081] The above describes an example in which the management unit 47 assigns points to a worker based on the purpose set in the recommended action, the attributes of the worker, the number of workers (people) who performed the recommended action, the time when the recommended action was performed, etc. Here, the management unit 47 may assign points to a worker based on a point assignment criterion that combines two or more of the purpose set in the recommended action, the attributes of the worker, the number of people who performed the recommended action, and the time when the recommended action was performed.

[0082] This allows the behavior promotion system 10 to determine the amount of points to be awarded to a worker by comprehensively taking into consideration two or more of the purpose set for the recommended behavior, the worker's attributes, the number of workers who performed the recommended behavior, and the time when the recommended behavior was performed.

[0083] [Other examples of points you can earn] In the above-described first embodiment, it has been described that the notification unit 45 of the server device 40 notifies the worker of the recommended action and the points that can be acquired when the recommended action is taken. In this case, the display unit 32 of the operation terminal 30 that receives the notification information from the notification unit 45 displays the recommended action and the points that can be acquired in the form of a table like the setting information in FIG. 7, for example.

[0084] Incidentally, when location information is provided to the operation terminal 30 in step S14 of FIG. 5, if a map of the facility 90 (a floor map image of the location where the worker performs his / her work) is provided to the operation terminal 30 from the server device 40, the information processing unit 35 of the operation terminal 30 can display the map on the display unit 32 and also display the current position of the operation terminal 30 on the map (the current position of the operation terminal 30 identified in step S18).

[0085] Therefore, the information processing unit 35 may display the recommended action and the accruable points on this map. For example, for a recommended action that requires the worker to be located at a specific location in the facility 90, the recommended action and the accruable points are displayed at a location on the map where the worker goes to take the recommended action. Fig. 9 is a diagram showing an example of displaying the recommended action and the accruable points on a map.

[0086] 9, the notification unit 45 includes information indicating the coordinates of a specific location in the notification information transmitted to the operation terminal 30. This allows the information processing unit 42 of the operation terminal 30 to display the recommended action and the obtainable points near the specific location on the map. In other words, the notification unit 45 can notify the user of the recommended action and the obtainable points by displaying the recommended action and the obtainable points on the map.

[0087] According to the display example of FIG. 9, the worker can easily understand where to go in order to earn points.

[0088] [Example of earned points display] In the above-mentioned first embodiment, an example has been described in which the earnable points are displayed on the display unit 32 of the operation terminal 30, but the display unit 32 may also display the earned points.

[0089] For example, the notification unit 45 of the server device 40 may transmit notification information indicating whether or not points have been acquired for a plurality of recommended actions to the operation terminal 30. When the notification information is received by the second communication unit 34, the information processing unit 35 of the operation terminal 30 displays whether or not points have been acquired for each of the plurality of recommended actions based on the received notification information. Fig. 10 is a diagram showing an example of displaying whether or not points have been acquired for each of the plurality of recommended actions.

[0090] When an image like that of Fig. 10 is displayed, the worker can easily know whether or not points have been acquired for each of the multiple recommended actions. If the recommended actions that have not yet been acquired are highlighted in the image, or the recommended actions that have been acquired are displayed in gray (displayed in a manner that is difficult to see), the worker can more easily know whether or not points have been acquired for each of the multiple recommended actions.

[0091] Furthermore, the notification unit 45 of the server device 40 may transmit notification information for notifying the operation terminal 30 of the points already acquired for each type (purpose) of recommended actions. When the second communication unit 34 receives the notification information, the information processing unit 35 of the operation terminal 30 displays the points already acquired (total points) for each type (purpose) of recommended actions based on the received notification information. Fig. 11 is a diagram showing an example of displaying the points already acquired for each type (purpose) of recommended actions.

[0092] When an image like that in FIG. 11 is displayed, the worker can easily understand the points that have been acquired for each type of recommended action.

[0093] [Example of exchanging points between workers] In the above-mentioned first embodiment, an example has been described in which a company gives points to a worker working at the company. That is, points are newly issued and given to a worker when the worker takes a recommended action. Here, the given points may be given and received between workers. That is, the management unit 47 may subtract the points already acquired by worker A and add the subtracted points to the points already acquired by worker B.

[0094] The method of exchanging points between workers is not particularly limited, but for example, a mechanism is conceivable in which worker A sets a recommended action for worker B by operating the operation terminal 30, and when it is determined that worker B has taken the recommended action, the points of worker A who set the recommended action are passed (the points are transferred) to the other worker B. The method of setting the recommended action is the same as the method described in steps S21 to S23 of Fig. 6, and the transfer of points is performed by the management unit 47 using point management information.

[0095] An example of a recommended action that a worker A can set for a worker B is an action in which the worker B meets the worker A. Specifically, the action is such that the worker A spends 30 minutes in the same place as the worker B.

[0096] Once such recommended actions are set, Worker A can meet Worker B in person in exchange for the points Worker A holds.

[0097] [Modification of location information] In the above-mentioned first embodiment, in order to obtain information regarding the positions of the workers, a positioning system including a plurality of beacon transmitters 20 and an operation terminal 30 is used. However, instead of such a first positioning system, a second positioning system including a plurality of beacon receivers and an operation terminal 30 that emits a beacon signal may be used.

[0098] Furthermore, it is not essential that a positioning system such as the first positioning system or the second positioning system is used. For example, assume that an entrance / exit management system is provided in the facility 90, and authentication using an authentication medium such as an IC card or biometric authentication is required to enter each room in the facility 90. The entrance / exit management system manages which worker is in which room based on the result of the authentication. In other words, it can be said that the entrance / exit management system manages information related to the worker's location. In this case, the server device 40 can obtain information related to the worker's location from the entrance / exit management system instead of the positioning system, and determine whether the worker has performed the recommended action.

[0099] [Changes in point usage] In the above-mentioned first embodiment, the points are described as being exchangeable for goods or services within the company to which the worker belongs. However, the points may be exchangeable for goods or services as general-purpose points for external services. In addition, it is not essential that the points can be exchanged for goods or services. For example, the points may be used for personnel evaluation within the company to which the worker belongs.

[0100] [Effects, etc.] Hereinafter, examples of inventions that can be obtained from the disclosure of this specification will be given, and the effects and the like that can be obtained from the inventions will be described.

[0101] Invention 1 is a behavior promotion system 10 comprising a setting receiving unit 44 that receives settings of recommended behaviors recommended to a worker, a notification unit 45 that notifies the worker of the set recommended behavior, a determination unit 46 that acquires information about the worker's location and determines whether the worker has taken the recommended behavior based on the acquired location information, and a management unit 47 that awards points to the worker when it is determined that the worker has taken the recommended behavior.

[0102] Such a behavior promotion system 10 can encourage workers to take recommended behaviors.

[0103] Invention 2 is a behavior promotion system 10 of Invention 1 in which a purpose is set for the recommended behavior, and when the management unit 47 determines that the worker has taken the recommended behavior, the more points the worker is awarded the more the recommended behavior conforms to the purpose.

[0104] Such a behavior promotion system 10 can encourage a worker to take effective recommended behavior for achieving a goal.

[0105] Invention 3 is the behavior promotion system 10 of Invention 1, in which the management unit 47, when it is determined that a worker has taken a recommended behavior, awards more points to the worker the lower the degree of match of the recommended behavior to the worker's attributes.

[0106] Such a behavior promotion system 10 can encourage a worker to take a recommended behavior that the worker is not good at.

[0107] Invention 4 is the behavior promotion system 10 of Invention 1, in which, when it is determined that a worker has taken a recommended behavior, the management unit 47 awards more points to the worker the fewer the number of people who have taken the recommended behavior before the worker, and the notification unit 45 notifies the worker of the points that can be earned if the recommended behavior is taken, and the notified number of earnable points is changed depending on the number of people who have taken the recommended behavior at the time the notification is made.

[0108] Such a behavior promotion system 10 can encourage workers to take the initiative in taking recommended behaviors.

[0109] Invention 5 is the behavior promotion system 10 described in Invention 1, in which the management unit 47 awards more points to a worker the earlier the time the recommended behavior is taken, and the notification unit 45 notifies the worker of the points that can be earned if the recommended behavior is taken, and the notified number of earnable points changes depending on the time the notification is made.

[0110] Such a behavior promotion system 10 can encourage workers to take the initiative in taking recommended behaviors.

[0111] Invention 6 is a behavior promotion system 10 of any of Inventions 1 to 5, in which the management unit 47 awards points to the worker based on two or more of the purpose set for the recommended behavior, the worker's attributes, the number of people who performed the recommended behavior, and the time when the recommended behavior was performed.

[0112] Such a behavior promotion system 10 can determine the amount of points to be awarded to a worker by comprehensively taking into consideration two or more of the purpose set for the recommended behavior, the worker's attributes, the number of people who performed the recommended behavior, and the time when the recommended behavior was performed.

[0113] A seventh aspect of the present invention is the action promotion system 10 of any one of the first to sixth aspects of the present invention, wherein the setting receiving unit 44 receives a setting as to whether or not the worker is a target for point allocation.

[0114] Such a behavior promotion system 10 can select workers (those to whom points are to be awarded) who are encouraged to take the recommended behavior.

[0115] Invention 8 is a behavior promotion system 10 of any of Inventions 1 to 7, in which an upper limit is set on the points a worker can earn in a specified period, and the management unit 47 awards points to the worker up to the set upper limit when it is determined that the worker has taken a recommended behavior.

[0116] Such a behavior promotion system 10 can prevent excessive points from being awarded to a worker.

[0117] Invention 9 is a behavior promotion system 10 of any of Inventions 1 to 8, in which an upper limit is set for the points that a worker can earn in a specified period for each type of recommended behavior, and when it is determined that the worker has taken a recommended behavior, the management unit 47 awards points to the worker within the range not exceeding the upper limit set for the type of recommended behavior.

[0118] Such an action promotion system 10 can encourage workers to take recommended actions of a type for which the upper limit value is set to a large value.

[0119] Invention 10 is the behavior promotion system 10 of any of Inventions 1 to 9, in which the points can be exchanged for goods or services.

[0120] Such a behavior promotion system 10 can encourage workers to take recommended behavior by giving points that can be exchanged for goods or services to workers who take recommended behavior.

[0121] An eleventh aspect of the present invention is the action promotion system 10 of any one of the first to tenth aspects, in which the notification unit 45 notifies the worker of the points that can be acquired if the worker takes the recommended action.

[0122] Such an action promotion system 10 can encourage a worker to take a recommended action by notifying the worker of the points that can be acquired if the worker takes the recommended action.

[0123] Invention 12 is the behavior promotion system 10 of Invention 11, in which the notification unit 45 is a map displayed on the operation terminal 30 carried by the worker, and notifies the worker of the points that can be earned by displaying the points that can be earned on the map of the location where the worker will be working.

[0124] Such an action promotion system 10 can encourage workers to take the recommended action by displaying on the map the points that can be acquired if the worker takes the recommended action.

[0125] An invention 13 is the action promotion system 10 of any one of inventions 1 to 12, in which the notification unit 45 notifies the worker of whether or not points have been acquired for a plurality of recommended actions.

[0126] According to such an action promotion system 10, the worker can more easily know whether or not points have been acquired for each of a plurality of recommended actions.

[0127] A fourteenth aspect of the present invention is the action promotion system 10 of any one of the first to thirteenth aspects, in which the notification unit 45 notifies the worker of the number of points already acquired for each type of recommended action.

[0128] According to such an action promotion system 10, the worker can easily grasp the points already acquired for each type of recommended action.

[0129] Invention 15 is the behavior promotion system 10 of any of Inventions 1 to 14, in which the management unit 47 can subtract points already acquired by other workers and add the subtracted points to the worker's already acquired points.

[0130] Such an action promotion system 10 can realize the transfer of points between workers.

[0131] Invention 16 is a behavior promotion system of Invention 15, in which the recommended behavior includes a predetermined behavior in which a worker meets another worker as a recommended behavior that can be set for the worker by the other worker, and when it is determined that the worker has taken the predetermined behavior, the management unit 47 subtracts the other worker's earned points and adds the subtracted points to the worker's earned points.

[0132] According to such a behavior promotion system 10, other workers can meet with a worker in person in exchange for points held by the other workers.

[0133] Invention 17 is a behavior promotion method executed by a computer, including a setting reception step for receiving settings of recommended behaviors recommended to a worker, a notification step for notifying the worker of the set recommended behavior, a determination step for acquiring information about the worker's location and determining whether the worker has taken the recommended behavior based on the acquired location information, and a management step for awarding points to the worker if it is determined that the worker has taken the recommended behavior.

[0134] Such a behavioral promotion method can encourage workers to take the recommended behavior.

[0135] Invention 18 is a program for causing a computer to execute the behavior promotion method of Invention 17.

[0136] Such a program allows the computer to prompt the worker to take the recommended action.

[0137] (Embodiment 2) [composition] The above-mentioned predetermined application installed in the storage unit 36 ​​of the operation terminal 30 may be a so-called game application. For example, the points given to the worker increase the level of the character (the worker's avatar) in the game application, so that the worker can take the recommended behavior required by the company while having fun.

[0138] Hereinafter, an embodiment (embodiment 2) in which points are given to workers through a game app will be described. Fig. 12 is a block diagram showing a functional configuration of a behavior promotion system according to embodiment 2. Note that in the following embodiment 2, the differences from embodiment 1 will be mainly described, and detailed descriptions of the same points as in embodiment 1 will be omitted.

[0139] 12, the action promotion system 10a includes a plurality of beacon transmitters 20, an operation terminal 30, a server device 40a, a management terminal 50, a plurality of business support systems 70, and a business terminal 80. Although the plurality of business support systems 70 are illustrated outside a facility 90, some or all of the plurality of business support systems 70 may be located inside the facility 90.

[0140] 12, for the sake of simplicity, only one operation terminal 30 and one business terminal 80 are shown, but in reality, multiple workers belonging to the same company each have an operation terminal 30 and a business terminal 80. In other words, the action promotion system 10a includes multiple operation terminals 30 and multiple business terminals 80. The same applies to the management terminal 50.

[0141] The server device 40a cooperates with the operation terminal 30 on which the game app is installed, and performs a process of managing the progress of the game app. The management of the progress includes a process of giving points to the app ID (which is also the ID of the worker) in the game app, and managing the point giving status. The server device 40a is, for example, a cloud computer provided outside the facility 90.

[0142] Server device 40a is different from server device 40 in that server device 40 includes a selection receiving unit 48 as a functional component of information processing unit 42. Other components of server device 40a are generally similar to those of server device 40. The function of selection receiving unit 48 is realized by a processor or microcomputer constituting information processing unit 42 executing a computer program stored in storage unit 43.

[0143] The multiple business support systems 70 include a system that manages the usage history of facilities installed within the company to which the worker belongs, a system that manages the usage of equipment within the company, and a system that manages the results of a survey of workers belonging to the company.

[0144] More specifically, the system for managing the usage status of facilities includes an entrance / exit management system for managing the usage status of entrance / exit facilities, a control system for air conditioning facilities, and a control system for lighting facilities.

[0145] The system for managing the device usage status is, for example, a system for managing the usage status (log) of the operation terminal 30 and the business terminal 80 lent by a company. More specifically, the system for managing the device usage status includes a system for managing the usage status of chat within a company, a system for managing the usage status of SNS within a company, and a system for managing the e-learning attendance history of workers.

[0146] The above-described multiple task support systems 70 provide information to the server device 40a. In the following embodiment, information provided from a system that manages the usage status of equipment is described as equipment information related to equipment used by workers, and information provided from a system that manages the usage status of equipment is described as equipment information related to equipment. Information including at least one of equipment information and equipment information is also described as equipment equipment information.

[0147] The business terminal 80 is an information terminal used by a worker in the course of business and loaned to him by a company, and specifically, is a desktop or notebook personal computer or the like.

[0148] [Initial setting operation] Next, the initial setting operation in the game application will be described with reference to Fig. 13. The initial setting operation is shown in Fig. 13 as a sequence diagram.

[0149] The administrator performs a predetermined first setting operation to set multiple person images and multiple characters that correspond one-to-one to the multiple person images, and the management terminal 50 accepts the first setting operation (S31). The multiple person images and multiple characters set in step S31 are candidate person images and characters to be selected by a worker in step S36 described below, and are hereinafter referred to as candidate person images and candidate characters. Figure 15 is a diagram showing an example of setting candidate person images and candidate characters.

[0150] The candidate character profile means the character profile that the worker himself / herself desires (in other words, the character profile of an employee) or the character profile that the company desires in a worker, and in the example of FIG. 15, four types are shown: "leader," "mood maker," "cool," and "soothing." Note that instead of a character profile, a job type (i.e., a candidate job) may be set. Examples of job types include technical jobs, sales jobs, management jobs, etc. In other words, in step S31, it is sufficient to set roles such as a character profile and job type.

[0151] A candidate character is a character that a worker selects as his / her avatar in a game application, and for example, an administrator selects a candidate character to be linked to a candidate portrait from options presented by the server device 40a. As shown in FIG. 15, the appearance of a candidate character changes when the level of the candidate character increases, and this change in appearance also motivates the worker to take the recommended action. It is not essential that the candidate character is linked to a portrait by the administrator, and the candidate character may be freely selected by the worker.

[0152] Next, the administrator performs a predetermined second setting operation for setting the recommended actions and the accruable points for the recommended actions, and the management terminal 50 accepts the second setting operation (S32). Fig. 16 is a diagram showing an example of setting the recommended actions and the accruable points for the recommended actions.

[0153] As shown in FIG. 16, the recommended actions are associated with indicators, and the recommended actions and earnable points are set, for example, for each current level of a candidate character. In the example of FIG. 16, the recommended actions are the same regardless of which of the four types of character images the character is, but it is also possible to set different recommended actions for each character image. Also, in the example of FIG. 16, the earnable points for the same recommended action are the same regardless of which of the four types of character images the character is, but it is also possible to change the earnable points for the same recommended action for each character image. It is also possible to set recommended actions common to the four types of character images and recommended actions specific to each of the four types of character images.

[0154] Next, the administrator performs a predetermined third setting operation to set the level-up condition of the candidate character, and the management terminal 50 accepts the third setting operation (S33). Fig. 17 is a diagram showing an example of setting the level-up condition of the candidate character. In the example of Fig. 17, the level-up condition is different for each candidate character, but it is also possible to set the same condition regardless of the candidate character.

[0155] Next, the management terminal 50 transmits setting information indicating the settings intended by the administrator through the setting operations of steps S31 to S33 to the server device 40a (S34).

[0156] The communication unit 41 of the server device 40a receives the setting information. The setting reception unit 44 acquires the setting information, thereby accepting the settings of the administrator, and stores the acquired setting information in the storage unit 43 (S35).

[0157] Next, the worker starts the game application on the operation terminal 30 and performs a selection operation to select the person and character he or she desires from the above-mentioned four types. The operation reception unit 31 receives the selection operation (S36), and the information processing unit 35 transmits selection result information indicating the selection result to the server device 40a using the second communication unit 34 (S37).

[0158] The communication unit 41 of the server device 40a receives the selection results information. The selection receiving unit 48 receives the selection of the portrait and character by acquiring the selection results information, and stores the acquired selection results information in the storage unit 43 (S38).

[0159] As described above, in the initial setting operation, the setting reception unit 44 receives from the management terminal 50 (administrator) the settings of multiple candidate character images (roles) as well as the settings of multiple characters corresponding to the multiple candidate character images. The setting reception unit 44 also receives from the management terminal 50 (administrator) the settings of recommended actions, acquirable points, and level-up conditions. In other words, the administrator can make settings to encourage workers to perform recommended actions through the game app.

[0160] In addition, in the initial setting operation, the selection receiving unit 48 receives the selection of one of the multiple characters from the operation terminal 30 (worker) along with the selection of the human figure. In other words, the worker can select a target human figure and a character that will be his / her alter ego in the game application.

[0161] As described above, the character image selected in step S36 is not only the character image that the worker himself / herself wants to realize, but also the character image that the company (manager) expects from the worker. Therefore, the selection of the character image may be performed by the management terminal 50 (manager) instead of the operation terminal 30 (worker).

[0162] [Points allocation action] Next, the point giving operation in the game application will be described with reference to Fig. 14, which is a sequence diagram of the point giving operation.

[0163] After the above-mentioned initial setting operation, the notification unit 45 transmits notification information to the operation terminal 30 to notify the worker of the contents of the recommended action set for the selected character image (role) (S39). The notification information is transmitted to the operation terminal 30 by the communication unit 41 in response to a request from the operation terminal 30, for example, when the worker performs a predetermined operation on the operation terminal 30 (operation reception unit 31) running a game app. Note that there is no particular limit to the timing at which the notification information is transmitted. Also, in the case where recommended actions are set for each level as shown in FIG. 16, in step S39, the worker is notified of different recommended actions according to the change in level.

[0164] The second communication unit 34 of the operation terminal 30 receives the notification information. The information processing unit 35 displays the recommended actions and the earnable points on the display unit 32 based on the received notification information (S40). Fig. 18 is a diagram showing an example of a notification screen of the recommended actions and the earnable points.

[0165] In this way, the notification unit 45 can notify the worker of the recommended actions and the earnable points, and the worker can know how many points can be earned by what action.

[0166] Thereafter, the worker wears the operation terminal 30 on which the predetermined application is executed, and goes about his / her work within the facility 90. The determination unit 46 determines whether or not the worker has taken the recommended action.

[0167] For example, whether or not a worker has taken the recommended action of “submit a survey from the company before the deadline” in Fig. 16 can be determined based on information obtained by communicating with a system that manages the results of surveys of workers belonging to a company, among the multiple business support systems 70. Also, whether or not a worker has taken the recommended action of “reply to a chat message addressed to you within one business day” in Fig. 16 can be determined based on facility and equipment information obtained by communicating with a system that manages the usage status of chat messages within the company, among the multiple business support systems 70.

[0168] In addition, whether or not the worker has taken the recommended action of “posting an idea on an in-house SNS” in Fig. 16 can be determined based on facility / device information obtained by communicating with a system that manages the usage status of SNS within the company, among the multiple business support systems 70. Whether or not the worker has taken the recommended action of “taking e-learning” in Fig. 16 can be determined based on facility / device information obtained by communicating with a system that manages the attendance history of e-learning, among the multiple business support systems 70.

[0169] As described in the first embodiment, the items in FIG. 16 "Working with members of other departments within a 10 m radius for 1 hour," "Having meals with fellow employees," and "Working with subordinates / juniors within a 10 m radius for 1 hour" can be determined based on location-related information such as movement history information or facility and equipment information provided by the entrance and exit management system.

[0170] The determination in step S41 may be made based on at least one of information relating to the position and facility equipment information.

[0171] When the determination unit 46 determines that the worker has taken the recommended action (S41), the management unit 47 grants the worker the earnable points (the earnable points set in step S32) associated with the recommended action in the setting information (S42). The points are managed for each indicator. More specifically, the management unit 47 adds the points to the accumulated point value of the worker in the point management information that associates the game app ID, the worker's name, and the accumulated point value for each indicator.

[0172] When the points are added, the determination unit 46 determines whether or not the level-up condition set in step S33 is satisfied. When the determination unit 46 determines that the level-up condition is satisfied (S43), the management unit 47 increases the level of the character selected in step S36 (S44). In other words, when it is determined that the worker has taken the recommended action, the management unit 47 grants points to the worker and changes the level of the character selected in step S36 according to the granted points.

[0173] The notification unit 45 transmits level-up notification information to the operation terminal 30 to notify that the character has leveled up (S45).

[0174] The second communication unit 34 of the operation terminal 30 receives the level-up notification information. The information processing unit 35 displays a notification screen notifying the character that the level has been increased on the display unit 32 based on the received level-up notification information (S46). Thereafter, when the character is displayed on the display unit 32, the character is displayed with its appearance (appearance) after the level-up.

[0175] The management unit 47 grants an incentive to the worker according to the character level (S47). The incentive may be provided in the form of money, a personnel evaluation, employee benefits, or a product or service. Granting an incentive here means, for example, information processing in the storage unit 43 to set a flag for the app ID of the game app (which is also the worker's ID) indicating that the requirements for granting an incentive have been met.

[0176] Information about what kind of incentives are given to the worker is stored in advance in the storage unit 43. For example, when the requirements for incentive giving are met (the character's level increases), a notification is sent to the management terminal 50 to prompt the worker to give the incentive.

[0177] As described above, the behavior promotion system 10a includes a setting reception unit 44 that receives the setting of the recommended behavior recommended to the worker, a notification unit 45 that notifies the worker of the set recommended behavior, a determination unit 46 that acquires at least one of the worker's movement history information and facility / equipment information related to the facility or equipment used by the worker and determines whether the worker has taken the recommended behavior based on the acquired at least one of the information, and a management unit 47 that gives points to the worker when it is determined that the worker has taken the recommended behavior. When it is determined that the worker has taken the recommended behavior, the management unit 47 gives points to the worker and changes the level of the character selected by the worker according to the points given. In other words, the management unit 47 raises the level of the character and changes the character's appearance.

[0178] Such an action promotion system 10a can improve the motivation of the worker to take the recommended action by changing the appearance of the character as the character level increases.

[0179] [Variations] The server device 40a actually manages the progress of the game app of multiple workers. Therefore, the notification unit 45 of the server device 40a may notify the level of each of the multiple characters by transmitting notification information for notifying the level of each of the multiple characters corresponding to the multiple workers to the operation terminal 30. The information processing unit 35 of the operation terminal 30 displays a notification screen of the levels of the multiple characters on the display unit 32 based on the notification information received by the second communication unit. FIG. 19 is a diagram showing an example of a notification screen of the levels of the multiple characters.

[0180] In the example of Fig. 19, the levels of multiple characters are displayed in a ranking format. For example, when notifying a worker of the levels of multiple characters, the notification unit 45 notifies the worker of the character levels of multiple workers who belong to the same company as the worker and who have selected the same character image. In other words, the notification unit 45 notifies a worker who has selected "Leader" as the character image of the levels of multiple workers who have also selected "Leader".

[0181] Such an action promotion system 10a can improve the motivation of a worker to take a recommended action by notifying the worker of the character levels of a plurality of workers who have selected the same character image.

[0182] Furthermore, when notifying a worker of the levels of multiple characters, the notification unit 45 may notify the worker of the character levels of multiple workers who belong to the same company and department as the worker.

[0183] Such an action promotion system 10a can improve the motivation of a worker to take a recommended action by notifying the worker of the character levels of multiple workers who belong to the same department.

[0184] [Variations] In the above-mentioned second embodiment, an example has been described in which points are given to a worker who has performed a recommended behavior through a game app. Here, the element of selecting a character image (role) in the second embodiment can also be applied to an embodiment that does not use a game app, as in the first embodiment. In other words, the present disclosure also includes an embodiment in which the element of selecting a character image by a worker or manager, as described in the second embodiment, is incorporated in the first embodiment.

[0185] In the above-mentioned embodiment 2, it is determined whether or not the worker has performed the recommended action based on at least one of the information on the worker's location and the facility / device information, but this element can also be applied to an embodiment that does not use a game app, as in embodiment 1. That is, in embodiment 1, it may be determined whether or not the worker has performed the recommended action based on at least one of the information on the worker's location and the facility / device information.

[0186] [Effects, etc.] Invention 1 is a behavior promotion system 10a comprising a setting receiving unit 44 that receives settings of recommended behaviors recommended to a worker, a notification unit 45 that notifies the worker of the set recommended behavior, a determination unit 46 that acquires at least one of information regarding the worker's location and equipment information regarding facilities or devices used by the worker and determines whether the worker has taken the recommended behavior based on the acquired at least one of the pieces of information, and a management unit 47 that awards points to the worker when it is determined that the worker has taken the recommended behavior.

[0187] Such a behavior promotion system 10a can encourage workers to take recommended behaviors.

[0188] Invention 2 is the behavior promotion system 10a of Invention 1, in which the setting receiving unit 44 receives settings for multiple roles and receives at least one of settings of recommended behavior for each of the multiple roles and settings of recommended behavior common to the multiple roles, and the behavior promotion system 10a further includes a selection receiving unit 48 that receives selection of one of the multiple roles, and the notification unit 45 notifies the worker of the recommended behavior set for the selected role.

[0189] Such a behavior promotion system 10a can prompt a worker to take a recommended behavior corresponding to the role selected by the worker.

[0190] Invention 3 is a behavior promotion system 10a of Invention 2, in which the setting receiving unit 44 receives the settings of multiple roles along with the settings of multiple characters corresponding to the multiple roles, the selection receiving unit 48 receives the selection of one of the multiple characters along with the selection of one role, and the management unit 47 awards points to the worker when it is determined that the worker has taken a recommended behavior, and changes the level of the selected character according to the awarded points.

[0191] Such an action promotion system 10a can improve the motivation of the worker to take the recommended action by changing the character's appearance in response to level-up.

[0192] Invention 4 is the action promotion system 10a of Invention 3, in which the notification unit 45 notifies the worker of different recommended actions according to a change in the level.

[0193] Such an action promotion system 10a can notify the worker of different recommended actions according to changes in the level.

[0194] Invention 5 is the action promotion system 10a of Invention 3 or 4, in which the notification unit 45 notifies the character levels of multiple workers who belong to the same company as the worker and have selected the same role.

[0195] Such an action promotion system 10a can improve the motivation of a worker to take a recommended action by notifying the worker of the character levels of a plurality of workers who have selected the same role.

[0196] A sixth aspect of the present invention is the action promotion system 10a according to any one of the third to fifth aspects of the present invention, wherein the notification unit 45 notifies the worker of the character levels of each of a plurality of workers who belong to the same company and the same department as the worker.

[0197] Such an action promotion system 10a can improve the motivation of a worker to take a recommended action by notifying the worker of the character levels of multiple workers who belong to the same department.

[0198] A seventh aspect of the present invention is the behavior promotion system 10a according to any one of the third to sixth aspects of the present invention, in which the management unit 47 provides the worker with an incentive based on the level.

[0199] Such a behavior promotion system 10a can improve the motivation of a worker to take a recommended behavior by giving the worker an incentive based on the level.

[0200] Invention 8 is a behavior promotion method executed by a computer such as the behavior promotion system 10a, and includes a setting reception step S32 for receiving settings of recommended behaviors recommended to a worker, a notification step S39 for notifying the worker of the set recommended behavior, a determination step S41 for acquiring at least one piece of information regarding the worker's location and at least one piece of equipment information regarding facilities or devices used by the worker, and determining whether the worker has taken the recommended behavior based on the acquired at least one piece of information, and a management step S42 for awarding points to the worker if it is determined that the worker has taken the recommended behavior.

[0201] Such a behavioral promotion method can encourage workers to take the recommended behavior.

[0202] Invention 9 is a program for causing a computer to execute the behavior promotion method of Invention 8.

[0203] Such a program allows the computer to prompt the worker to take the recommended action.

[0204] (Other embodiments) Although the embodiment has been described above, the present invention is not limited to the above embodiment.

[0205] For example, in the above embodiment, the facility is described as an office building, but it may also be a commercial facility, a social education facility (such as a library, museum, or art gallery), a medical facility (such as a hospital), a factory, a research facility, an accommodation facility, or a public facility.

[0206] In the above embodiment, the behavior promotion system is realized by a plurality of devices. When the behavior promotion system is realized by a plurality of devices in this manner, the components (particularly functional components) of the behavior promotion system may be distributed in any manner among the plurality of devices. For example, some or all of the functions provided by the information processing unit of the server device may be provided by the information processing unit of the information terminal.

[0207] The behavior promotion system may also be realized as a single device. For example, the behavior promotion system may be realized as a single device corresponding to a server device or a single device corresponding to an information terminal.

[0208] For example, the method of communication between the devices in the above-described embodiment is not particularly limited. Furthermore, a relay device (such as a broadband router) (not shown) may be involved in the communication between the devices.

[0209] In the above embodiment, the process executed by a specific processing unit may be executed by another processing unit. The order of multiple processes may be changed, or multiple processes may be executed in parallel.

[0210] In the above embodiment, each component may be realized by executing a software program suitable for each component. Each component may be realized by a program execution unit such as a CPU or a processor reading and executing a software program recorded on a recording medium such as a hard disk or a semiconductor memory.

[0211] Furthermore, each component may be realized by hardware. For example, each component may be a circuit (or an integrated circuit). These circuits may form a single circuit as a whole, or each may be a separate circuit. Furthermore, each of these circuits may be a general-purpose circuit, or a dedicated circuit.

[0212] Furthermore, the general or specific aspects of the present invention may be realized as a system, an apparatus, a method, an integrated circuit, a computer program, or a computer-readable recording medium such as a CD-ROM, or may be realized as any combination of a system, an apparatus, a method, an integrated circuit, a computer program, and a recording medium.

[0213] For example, the present invention may be realized as the behavior promotion system of the above-described embodiment, or as a behavior promotion method executed by a computer such as the behavior promotion system. The present invention may be realized as a program for causing a computer to execute such a behavior promotion method, or as a computer-readable non-transitory recording medium on which such a program is recorded. Furthermore, the present invention may be realized as a predetermined application program installed in an information terminal, or as a computer-readable non-transitory recording medium on which such an application program is recorded.

[0214] In addition, the present invention also includes forms obtained by applying various modifications to each embodiment that a person skilled in the art may think of, or forms realized by arbitrarily combining the components and functions of each embodiment within the scope that does not deviate from the spirit of the present invention. [Explanation of symbols]

[0215] 10, 10a Behavioral Promotion System 20 Beacon transmitter 30 Operation terminal 31 Operation reception section 32 Display section 33 First Communications Department 34 2nd Communications Department 35, 42 Information Processing Section 36, 43 Storage section 40, 40a Server device 41 Communications Department 44 Settings reception section 45 Notification Department 46 Judgment section 47 Management Department 48 Selection Reception Department 50 Management terminal 60 Lighting Equipment 70 Business Support System 80 Business terminals 90 Facilities 90a space

Claims

1. A setting reception unit that receives settings of recommended actions to be recommended to a worker; A notification unit that notifies the worker of the set recommended action; a determination unit that acquires at least one of information related to the location of the worker and equipment information related to a facility or device used by the worker, and determines whether the worker has taken the recommended action based on the acquired at least one of the information; and a management unit that assigns points to the worker when it is determined that the worker has taken the recommended action. Behavioral promotion system.

2. The determination unit acquires information regarding a location of the worker, and determines whether or not the worker has taken the recommended action based on the acquired information regarding the location of the worker. The behavior promotion system according to claim 1 .

3. The recommended action has a set purpose, When it is determined that the worker has taken the recommended action, the management unit assigns more points to the worker as the recommended action has a higher degree of conformity with the purpose. The behavior promotion system according to claim 2 .

4. When it is determined that the worker has taken the recommended action, the management unit assigns more points to the worker as the degree of conformity of the recommended action to the attributes of the worker decreases. The behavior promotion system according to claim 2 .

5. When it is determined that the worker has taken the recommended action, the management unit assigns more points to the worker the fewer the number of people who have taken the recommended action before the worker; The notification unit notifies the worker of points that can be acquired if the worker takes the recommended action; The amount of accruable points notified is changed according to the number of people who have taken the recommended action at the time of notification. The behavior promotion system according to claim 2 .

6. The management unit assigns more points to the worker the earlier the time the recommended action was taken, The notification unit notifies the worker of points that can be acquired if the worker takes the recommended action; The available points notified are changed according to the time of day when the notification is made. The behavior promotion system according to claim 2 .

7. The management unit assigns points to the worker based on two or more of the purpose set in the recommended action, the attribute of the worker, the number of people who performed the recommended action, and the time when the recommended action was performed. The behavior promotion system according to any one of claims 2 to 6.

8. The setting reception unit receives a setting as to whether or not the worker is to be a target for point allocation. The behavior promotion system according to any one of claims 2 to 6.

9. An upper limit is set on the points that the worker can earn in a predetermined period of time, When it is determined that the worker has taken the recommended action, the management unit assigns points to the worker within a range not exceeding the set upper limit. The behavior promotion system according to any one of claims 2 to 6.

10. An upper limit is set for the points that the worker can acquire in a predetermined period for each type of the recommended action; When it is determined that the worker has taken the recommended action, the management unit assigns points to the worker within a range not exceeding the upper limit set for the type of the recommended action. The behavior promotion system according to any one of claims 2 to 6.

11. The points can be redeemed for goods or services. The behavior promotion system according to any one of claims 2 to 6.

12. The notification unit notifies the worker of points that can be acquired if the worker takes the recommended action. The behavior promotion system according to any one of claims 2 to 6.

13. The notification unit notifies the worker of the acquirable points by displaying the acquirable points on a map of a location where the worker will work, the map being displayed on an operation terminal carried by the worker. The behavior promotion system according to claim 12.

14. The notification unit notifies the worker of whether or not points have been acquired for the plurality of recommended actions. The behavior promotion system according to any one of claims 2 to 6.

15. The notification unit notifies the worker of the points already acquired for each type of the recommended action. The behavior promotion system according to any one of claims 2 to 6.

16. The management unit can subtract points already acquired by other workers and add the subtracted points to the points already acquired by the worker. The behavior promotion system according to any one of claims 2 to 6.

17. The recommended action includes a predetermined action in which the worker faces the other worker as a recommended action that the other worker can set for the worker, When it is determined that the worker has taken the predetermined action, the management unit subtracts the points already acquired by the other workers and adds the subtracted points to the points already acquired by the worker. The behavior promotion system according to claim 16.

18. the setting reception unit receives settings of a plurality of roles, and receives at least one of a setting of the recommended action for each of the plurality of roles and a setting of the recommended action common to the plurality of roles; The action promotion system further includes a selection receiving unit that receives a selection of one of the plurality of roles, The notification unit notifies the worker of the recommended action set for the one selected role. The behavior promotion system according to claim 1 .

19. the setting reception unit receives settings of the plurality of roles and settings of a plurality of characters corresponding to the plurality of roles; the selection receiving unit receives a selection of one character among the plurality of characters together with the selection of the one role; When it is determined that the worker has taken the recommended action, the management unit assigns points to the worker and changes the level of the one selected character according to the assigned points. The behavior promotion system according to claim 18.

20. The notification unit notifies the worker of the recommended action that changes according to the change in the level. The behavior promotion system according to claim 19.

21. The notification unit notifies the character level of each of a plurality of workers who belong to the same company as the worker and who have selected the same role. The behavior promotion system according to claim 20.

22. The notification unit notifies the character level of each of a plurality of workers who belong to the same company and the same department as the worker. The behavior promotion system according to claim 20.

23. The management unit grants the worker an incentive based on the level. The behavior promotion system according to any one of claims 19 to 22.

24. 1. A computer-implemented method for promoting behavior, comprising: A setting reception step of receiving a setting of a recommended action recommended to a worker; a notification step of notifying the worker of the set recommended action; a determination step of acquiring at least one of information regarding the location of the worker and equipment information regarding a facility or device used by the worker, and determining whether or not the worker has taken the recommended action based on the acquired at least one of the information; and a management step of awarding points to the worker when it is determined that the worker has taken the recommended action. How to promote behavior.

25. A program for causing a computer to execute the behavior promotion method according to claim 24.

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